Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Most of what gets written about AI and data is noise. This role decides what our story sounds like instead, and how a skeptical data engineer and a busy executive each find a reason to believe it.
As Director of Content Marketing, you will lead the team that tells that story: blogs, case studies, video, thought leadership, and social. You will work directly with our founders and senior leaders, and with the customers whose results make the story real. It's a hands-on leadership job. You will set the standard for the writing, edit the work yourself when it matters, and build a team that people outside the company want to read.
You will report to the VP of Corporate Marketing.
This is a hybrid full-time position based out of our Oakland, Denver, New York, Austin or Philadelphia office, with two days per week in the office.
You will use AI tools, including Claude, in your own work, and you will expect your team to do the same, with people always owning the final word.
What You'll Do
Own the content strategy for our AI story across blog, case studies, video, thought leadership, and social, and turn it into a roadmap and calendar the team can run.
Lead, hire, and coach a team of writers, editors, video producers, and social specialists, and set a high bar for quality and for plain, human writing.
Turn customer results into stories people trust, working with customer advocacy on case studies, video, and quotes that stand up to scrutiny.
Help founders and executives say what they think in their own voices, through long-form pieces, bylines, talks, and posts.
Write for two audiences at once: executives who own the outcome, and practitioners such as data engineers and analytics engineers who live with the tools.
Keep our voice consistent across the Fivetran and dbt communities, including the open source community that has strong opinions about us.
Work closely with product marketing, PR, demand generation, brand, community, and sales enablement so content matches our messaging and supports the field.
Run content as a program: briefs, workflow, deadlines, agencies and freelancers, and an annual budget.
Measure what works, including pipeline influence, engagement, search and AI answer visibility, and share of voice, and stop doing what doesn't.
Set clear standards for how the team uses AI, so the work gets faster without getting generic.
Skills We're Looking For
10+ years of B2B content marketing experience, including 5+ years leading teams.
A track record of building and running a content program at a scaled B2B software company, ideally in data, infrastructure, or developer tools.
Strong judgment as an editor and an excellent writer, with a portfolio you can walk us through.
Experience across formats, including long-form editorial, customer stories, video, and social.
Comfort with technical subject matter and the credibility to earn trust from practitioners and executives alike.
A data-driven approach, with experience tying content to pipeline and business outcomes.
Experience working with executives and founders, and influencing partners across product marketing, PR, sales, and demand generation.
Hands-on fluency with AI tools in content work, and clear views on where people must stay in charge.
Bonus Skills
Experience at a data, AI, or open source company.
Experience building content for a technical community or developer audience.
Experience running executive thought leadership, speaking programs, or analyst-facing content.
Experience building content operations and AI-assisted workflows.
Experience producing podcasts, webinars, or event content.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$164,250.50
—
$205,313 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Most of what gets written about AI and data is noise. This role decides what our story sounds like instead, and how a skeptical data engineer and a busy executive each find a reason to believe it.
As Director of Content Marketing, you will lead the team that tells that story: blogs, case studies, video, thought leadership, and social. You will work directly with our founders and senior leaders, and with the customers whose results make the story real. It's a hands-on leadership job. You will set the standard for the writing, edit the work yourself when it matters, and build a team that people outside the company want to read.
You will report to the VP of Corporate Marketing.
This is a hybrid full-time position based out of our Oakland, Denver, New York, Austin or Philadelphia office, with two days per week in the office.
You will use AI tools, including Claude, in your own work, and you will expect your team to do the same, with people always owning the final word.
What You'll Do
Own the content strategy for our AI story across blog, case studies, video, thought leadership, and social, and turn it into a roadmap and calendar the team can run.
Lead, hire, and coach a team of writers, editors, video producers, and social specialists, and set a high bar for quality and for plain, human writing.
Turn customer results into stories people trust, working with customer advocacy on case studies, video, and quotes that stand up to scrutiny.
Help founders and executives say what they think in their own voices, through long-form pieces, bylines, talks, and posts.
Write for two audiences at once: executives who own the outcome, and practitioners such as data engineers and analytics engineers who live with the tools.
Keep our voice consistent across the Fivetran and dbt communities, including the open source community that has strong opinions about us.
Work closely with product marketing, PR, demand generation, brand, community, and sales enablement so content matches our messaging and supports the field.
Run content as a program: briefs, workflow, deadlines, agencies and freelancers, and an annual budget.
Measure what works, including pipeline influence, engagement, search and AI answer visibility, and share of voice, and stop doing what doesn't.
Set clear standards for how the team uses AI, so the work gets faster without getting generic.
Skills We're Looking For
10+ years of B2B content marketing experience, including 5+ years leading teams.
A track record of building and running a content program at a scaled B2B software company, ideally in data, infrastructure, or developer tools.
Strong judgment as an editor and an excellent writer, with a portfolio you can walk us through.
Experience across formats, including long-form editorial, customer stories, video, and social.
Comfort with technical subject matter and the credibility to earn trust from practitioners and executives alike.
A data-driven approach, with experience tying content to pipeline and business outcomes.
Experience working with executives and founders, and influencing partners across product marketing, PR, sales, and demand generation.
Hands-on fluency with AI tools in content work, and clear views on where people must stay in charge.
Bonus Skills
Experience at a data, AI, or open source company.
Experience building content for a technical community or developer audience.
Experience running executive thought leadership, speaking programs, or analyst-facing content.
Experience building content operations and AI-assisted workflows.
Experience producing podcasts, webinars, or event content.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$164,250.50
—
$205,313 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Most of what gets written about AI and data is noise. This role decides what our story sounds like instead, and how a skeptical data engineer and a busy executive each find a reason to believe it.
As Director of Content Marketing, you will lead the team that tells that story: blogs, case studies, video, thought leadership, and social. You will work directly with our founders and senior leaders, and with the customers whose results make the story real. It's a hands-on leadership job. You will set the standard for the writing, edit the work yourself when it matters, and build a team that people outside the company want to read.
You will report to the VP of Corporate Marketing.
This is a hybrid full-time position based out of our Oakland, Denver, New York, Austin or Philadelphia office, with two days per week in the office.
You will use AI tools, including Claude, in your own work, and you will expect your team to do the same, with people always owning the final word.
What You'll Do
Own the content strategy for our AI story across blog, case studies, video, thought leadership, and social, and turn it into a roadmap and calendar the team can run.
Lead, hire, and coach a team of writers, editors, video producers, and social specialists, and set a high bar for quality and for plain, human writing.
Turn customer results into stories people trust, working with customer advocacy on case studies, video, and quotes that stand up to scrutiny.
Help founders and executives say what they think in their own voices, through long-form pieces, bylines, talks, and posts.
Write for two audiences at once: executives who own the outcome, and practitioners such as data engineers and analytics engineers who live with the tools.
Keep our voice consistent across the Fivetran and dbt communities, including the open source community that has strong opinions about us.
Work closely with product marketing, PR, demand generation, brand, community, and sales enablement so content matches our messaging and supports the field.
Run content as a program: briefs, workflow, deadlines, agencies and freelancers, and an annual budget.
Measure what works, including pipeline influence, engagement, search and AI answer visibility, and share of voice, and stop doing what doesn't.
Set clear standards for how the team uses AI, so the work gets faster without getting generic.
Skills We're Looking For
10+ years of B2B content marketing experience, including 5+ years leading teams.
A track record of building and running a content program at a scaled B2B software company, ideally in data, infrastructure, or developer tools.
Strong judgment as an editor and an excellent writer, with a portfolio you can walk us through.
Experience across formats, including long-form editorial, customer stories, video, and social.
Comfort with technical subject matter and the credibility to earn trust from practitioners and executives alike.
A data-driven approach, with experience tying content to pipeline and business outcomes.
Experience working with executives and founders, and influencing partners across product marketing, PR, sales, and demand generation.
Hands-on fluency with AI tools in content work, and clear views on where people must stay in charge.
Bonus Skills
Experience at a data, AI, or open source company.
Experience building content for a technical community or developer audience.
Experience running executive thought leadership, speaking programs, or analyst-facing content.
Experience building content operations and AI-assisted workflows.
Experience producing podcasts, webinars, or event content.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$173,884
—
$217,355 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Most of what gets written about AI and data is noise. This role decides what our story sounds like instead, and how a skeptical data engineer and a busy executive each find a reason to believe it.
As Director of Content Marketing, you will lead the team that tells that story: blogs, case studies, video, thought leadership, and social. You will work directly with our founders and senior leaders, and with the customers whose results make the story real. It's a hands-on leadership job. You will set the standard for the writing, edit the work yourself when it matters, and build a team that people outside the company want to read.
You will report to the VP of Corporate Marketing.
This is a hybrid full-time position based out of our Oakland, Denver, New York, Austin or Philadelphia office, with two days per week in the office.
You will use AI tools, including Claude, in your own work, and you will expect your team to do the same, with people always owning the final word.
What You'll Do
Own the content strategy for our AI story across blog, case studies, video, thought leadership, and social, and turn it into a roadmap and calendar the team can run.
Lead, hire, and coach a team of writers, editors, video producers, and social specialists, and set a high bar for quality and for plain, human writing.
Turn customer results into stories people trust, working with customer advocacy on case studies, video, and quotes that stand up to scrutiny.
Help founders and executives say what they think in their own voices, through long-form pieces, bylines, talks, and posts.
Write for two audiences at once: executives who own the outcome, and practitioners such as data engineers and analytics engineers who live with the tools.
Keep our voice consistent across the Fivetran and dbt communities, including the open source community that has strong opinions about us.
Work closely with product marketing, PR, demand generation, brand, community, and sales enablement so content matches our messaging and supports the field.
Run content as a program: briefs, workflow, deadlines, agencies and freelancers, and an annual budget.
Measure what works, including pipeline influence, engagement, search and AI answer visibility, and share of voice, and stop doing what doesn't.
Set clear standards for how the team uses AI, so the work gets faster without getting generic.
Skills We're Looking For
10+ years of B2B content marketing experience, including 5+ years leading teams.
A track record of building and running a content program at a scaled B2B software company, ideally in data, infrastructure, or developer tools.
Strong judgment as an editor and an excellent writer, with a portfolio you can walk us through.
Experience across formats, including long-form editorial, customer stories, video, and social.
Comfort with technical subject matter and the credibility to earn trust from practitioners and executives alike.
A data-driven approach, with experience tying content to pipeline and business outcomes.
Experience working with executives and founders, and influencing partners across product marketing, PR, sales, and demand generation.
Hands-on fluency with AI tools in content work, and clear views on where people must stay in charge.
Bonus Skills
Experience at a data, AI, or open source company.
Experience building content for a technical community or developer audience.
Experience running executive thought leadership, speaking programs, or analyst-facing content.
Experience building content operations and AI-assisted workflows.
Experience producing podcasts, webinars, or event content.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$173,884
—
$217,355 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Berlin, Germany; Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Our humble expectations
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Serbia; Moldova; Albania; North Macedonia; South Africa; Kazakhstan; Montenegro; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Chat Operator to join our team of dedicated, professional Personal Guides who can deliver high quality Astrology, Palmistry and Tarot readings to our clients.
This role is ideal for someone passionate about helping those who seek guidance and answers to life’s big questions through a variety of divination techniques.
The ideal person for the Chat Operator role will be:
- Experienced at creating and reading natal and transit birth charts
- Familiar with all aspects of Astrology and comfortable with giving predictive readings
- Experienced in Palmistry and confident answering questions based upon the lines and markings of the palm
- Able to read Tarot cards and give readings based upon various card spreads
- Confident to give readings in writing and in person during live video calls
- Keen to learn new skills and expand their knowledge - an interest in or basic knowledge of numerology, synastry, dream interpretation and any other divination techniques will be considered an asset
This is a remote full time position
The hours shall be worked across 5 days per week to include every Saturday and Sunday
The hours of work are 09:00 - 17:00 GMT
RESPONSIBILITIES
- Provide astrologically and grammatically correct written responses to clients questions - all responses shall be in English
- Provide engaging and informative readings to clients purchasing live video calls - all calls are conducted in English
- To prepare video and voice messages for clients in response to their questions - the ideal candidate should feel confident and comfortable to make their own short video readings and appear on camera
- Adhere to all ethical rules and company standards, as laid out by management, when providing readings
- To meet all targets in relation to response times and message volumes as directed by management
- Perform additional duties and contribute to ad-hoc projects as required in line with the Chat Ops Team needs and objectives
- To assign incoming messages to the Chat Ops team and provide cover for other team members ensuring response times and standards are maintained over weekends
QUALIFICATIONS
- An excellent standard of spoken and written English is essential
- Previous experience of giving personalized Astrology, Palmistry or Tarot readings in a professional capacity would be an advantage
- Strong computer skills and a reliable internet connection
- Access to a quiet and calm space where you can conduct live video calls without interruption
- Have an empathic, non-judgemental and compassionate character and be able to establish a rapport with your clients quickly
- Ability to work on own initiative and without close supervision
- Accurate typing skills and the ability to condense information into short, engaging and informative responses that capture our clients interest and leaves them wanting to know more
NICE TO HAVE
- Previous experience of working in a fully remote position within the online entertainment sector
- A flair for creative writing
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Lubisz pracować w zespole i posiadasz doskonałe umiejętności komunikacyjne? Lubisz pracować w dynamicznym środowisku? Jeśli Twoja odpowiedź brzmi tak - czytaj dalej! 🤩
Poszukujemy pracowników na pełen etat (40h/tygodniowo) oraz pół etatu (20h/tygodniowo), którzy dołączą do naszego Działu Supportu! (zdalnie)
Twoje zadania:
Wspieranie naszych klientów oraz partnerów (kurierów, restauracje, sklepy) poprzez live czat, maile i telefon;
Efektywna realizacja codziennych zadań zgodnie z ustalonymi procesami i standardami zespołu;
Umiejętne zarządzanie czasem i priorytetami;
Proaktywne podejście do usprawnień – szukanie rozwiązań, które poprawiają jakość i tempo obsługi klienta;
Praca w oparciu o jasno określone KPIs takie jak CSAT, czas odpowiedzi, czy jakość - które wspólnie z Twoim Team Leadem będziecie regularnie analizować i rozwijać, by dostarczać jak najlepsze doświadczenia naszym klientom i partnerom.
Nasze oczekiwania:
Praca w Dziale Support Wolt to szybkie tempo, kontakt z wymagającymi klientami i konieczność sprawnego podejmowania decyzji – dlatego świetnie odnajdą się u nas osoby samodzielne, odporne na stres, które potrafią działać z opanowaniem, także w sytuacjach konfliktowych.
Ta rola będzie dla Ciebie idealna, jeśli:
Dobrze radzisz sobie z rutyną i powtarzalnymi zadaniami;
Potrafisz zachować zimną krew pod presją czasu;
Lubisz kontakt z ludźmi – nawet jeśli są zdenerwowani;
Jesteś osobą, która szuka rozwiązań;
Świetnie odnajdujesz się w młodym, dynamicznym zespole.
A także:
Szybko się uczysz, nie masz problemu z wielozadaniowością;
Możesz pracować zmianowo: rano, wieczorem/nocą i w weekendy - większość zmian w ciągu pierwszych dwóch miesięcy jest w godzinach 12:00-2:00 (aktualnie nasze godziny otwarcia to od 6:00 do 3:00;)
Biegle posługujesz się językiem polskim i posiadasz znajomość języka angielskiego (B2);
Możesz pracować w pełnym lub niepełnym wymiarze godzin (20h lub 40h tygodniowo)
Co możemy Ci zaoferować:
Umowa o pracę;
Wynagrodzenie podstawowe plus bonusy za pracę w godzinach nocnych (22:00 - 6:00)
Realne możliwości rozwoju profesjonalnego - zarówno w ramach Działu Support jak i w szerszych strukturach zespołu;
Angażującą kulturę organizacyjną pełną zabawy, szacunku i wzajemnego wsparcia;
System kafeteryjny MyBenefit (punkty możesz wykorzystać np. na kartę Multisport), zniżki na zamówienia w aplikacji Wolt, 26 dni urlopu, dzień wolny z okazji urodzin, prywatną opiekę medyczną i psychologiczną;
Pracę zdalną;
Niezbędny do pracy sprzęt techniczny;
W pełni płatny okres onboardingowy.
Jeśli cenisz dynamiczne środowisko pracy, chcesz mieć realny wpływ na działania i dołączyć do ambitnego zespołu – aplikuj już teraz!
💙
The salary range for this role is 4919 PLN -6149 PLN gross per month. (for full-time position) The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
Benefits
Health Insurance:
Comprehensive medical coverage through Medicover’s Zdrowie Premium plan, offering specialist consultations, diagnostics, and routine check-ups for just PLN 1 per month.
Participation is voluntary, with the option to extend coverage to family members for PLN 255.45 per month.
Employee Capital Plans (PPK):
Long-term savings program managed by Nationale-Nederlanden, helping employees build financial security for the future.
Funded by monthly contributions of 2% from the employee and 1.5% from Wolt, with automatic enrollment for eligible employees under 55.
MyBenefit Cafeteria:
Monthly allowance of 106 points (1 point = 1 PLN) to spend on benefits like fitness or wellness passes, shopping vouchers, cinema tickets, or other discounts.
MultiSport Card:
MultiSport Light: 0.00 PLN employee cost & 74.00 PLN cafeteria deduction
MultiSport Classic: 0.00 PLN employee cost & 101.00 PLN cafeteria point deduction
MultiSport Plus: 30.00 PLN employee cost & 101.00 PLN cafeteria point deduction
Fitness benefit available through the MyBenefit Cafeteria platform, offering access to thousands of gyms, pools, and sports facilities across Poland.
Employees have the option to select the card most suitable for their needs.
Options:
Annual Leave:
Take time to rest, recharge, and do what matters most. Your annual leave may vary depending on your role or contract, but everyone gets plenty of time to unwind and find balance.
The accrual of vacation days is determined by the terms of your employment contract.
Full-time employees are entitled to 26 vacation days per holiday year, regardless of their employment history.
Birthday Day Off:
One extra paid day off each year to celebrate your birthday, available to all employees.
Can be taken within seven days of your birthday (or later within the settlement period) as a full day off, no carry-over or cash equivalent.
Employee Assistance Program (EAP):
A trusted, confidential way to access professional support whenever you need it.
Our EAP provides immediate, confidential access to professional support for you and your family.
24/7 counselling by phone, video, or chat.
Available in multiple languages across all markets.
Guidance on work, family, finances, and wellbeing.
Free of charge for all employees and their dependents.
Cuckoo Wellbeing Platform:
A simple and engaging way to boost wellbeing and productivity every day.
Cuckoo encourages short, energising movement breaks that fit naturally into your workday.
It helps you build lasting healthy habits, supporting focus, energy, and overall wellbeing.
Wolt Credits
When you order home delivery through Wolt, you’ll get more than just great food you earn Wolt Credit!
Earn 15% back in Wolt Credits on every home delivery order.
Credits appear automatically after your delivery is completed.
Use them toward future orders, they apply until used or expired.
Credits are based on the amount you pay, with caps applied per order.
Global Parental Leave
At a Glance: Our Global Parental Leave policy reflects Wolt’s commitment to openness, equality, and inclusion ensuring all parents can take meaningful time with their families, no matter where they work.
Wolt tops up statutory provisions where needed to provide the equivalent of 100% pay for up to 16 weeks of paid leave.
Available to all permanent employees after 12+ months service.
Can be taken any time until your child turns 3.
Applies equally across all markets, genders, parents, and family structures.
The successful candidate's starting hourly pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
Pay Range:
4 919 zł
—
6 149 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Chicago, IL, USA
About the role
We’re hiring a data-driven Risk Analyst with strong analytical skills and an investigative mindset. You’ll help reduce fraud losses, improve risk processes, and protect a positive member experience. Alongside your core analytics work, you will also be investigating selected fraud and dispute cases-bringing together case evidence, transaction and account data, and risk signals to support clear, well-documented outcomes.
You’ll work closely with Product, Engineering, Data Analytics, Operational and member Experience partners. The role is a good fit for someone who can move between portfolio-level questions and detailed case review, conduct ground level investigation and data queries , communicate what the evidence supports, and turn findings into better risk decisions and processes.
In this role, you can expect to
Analyze fraud and loss trends (25%)
- Explore data proactively and in response to loss events to identify drivers, quantify opportunities, and recommend ways to reduce losses while minimizing member friction.
Investigate fraud and dispute cases (30%)
- Review assigned cases from intake through resolution or escalation. Bring together relevant member statements, transaction and account history, merchant evidence where applicable, and risk signals. Assess evidence quality and consistency; document what is supported, what remains uncertain, and the recommended next step in accordance with established policies and decision authority. Understand agent SOPs and get familiar with using agent tools with the goal to improve AHT and decision accuracy.
Improve processes and automation (20%)
- Identify and apply AI and automation opportunities across dispute and fraud workflows to reduce repetitive manual work, improve consistency, and accelerate analysis. Partner with relevant teams to test solutions, validate outputs, and ensure appropriate human review and controls before implementation.
Build reporting and monitor performance (10%)
- Develop and maintain actionable dashboards and reports that track risk performance against loss and member-experience metrics.
Collaborate on ad hoc needs (15%)
- Partner with internal stakeholders to answer time-sensitive questions and communicate findings clearly to technical and non-technical audiences.
To thrive in this role, you have
2+ years of analytical experience, preferably in financial services or fintech.
2+ years of experience in Fraud, Compliance, Risk, Investigations, or a related field; relevant case-review or dispute experience is a plus.
Excellent SQL and advanced google sheets skills; experience with Python is preferred.
Familiarity with payment processing fundamentals and an interest in fraud typologies, risk trends, or risk strategy.
Strong critical thinking and attention to detail; you can synthesize information across multiple sources and explain how it supports a conclusion.
Clear written communication and sound documentation habits, especially when handling sensitive, member-impacting cases.
Strong organization and follow-through, with the ability to manage analytical work and assigned investigations in a fast-paced environment.
Proficient using AI-assisted tools and automation to improve productivity, while validating outputs and protecting sensitive information.
A growth mindset, willingness to learn new tools and processes, and a passion for Chime’s mission.
A bachelor’s or master’s degree in a quantitatively rigorous discipline such as engineering, statistics, mathematics, or economics is preferred.
#LI-Onsite #LI-BE1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$109,000
—
$150,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: USA - Philadelphia (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$203,901
—
$287,217.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$203,901
—
$287,217.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$203,901
—
$287,217.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$245,092
—
$306,365.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$217,494
—
$306,365.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, United Kingdom, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran + dbt Labs is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for an Enterprise Account Executive to join our growing EMEA team, specifically working with customers and prospects in the UK. In this role, you’ll partner with leading enterprise businesses to understand their needs, deliver solutions, and build long-term relationships that drive mutual success. You’ll manage a full sales cycle, develop new opportunities, and collaborate across teams to achieve results. Fivetran has already developed a strong customer base in the region and now is the time to accelerate.
If you’re motivated by creating value for customers, enjoy working in a collaborative environment, and want to make an impact at a fast-growing company, we’d love to hear from you.
Technologies You’ll Use
Salesforce
Clari
Gong
Looker
Sumble
DemandBase
ZoomInfo
Lusha
Nooks
Ironclad
Workday
What You’ll Do
Contribute to dbt/Fivetran’s growth in the enterprise segment.
Learn the fundamentals of dbt/Fivetran’s technology, sales cycle, and customer base within your first 30 days.
Consistently build strong pipeline by establishing relationships with prospects and clients, focused on where we can deliver business value for them
Consistently achieve quarterly revenue goals while maintaining a consultative, customer-first approach.
Forecast and manage your sales pipeline with accuracy.
Collaborate with teammates by sharing insights, tactics, and best practices.
Strategically engage with C-level executives, IT leaders, and technical users.
Partner with internal stakeholders to ensure customer success at every stage.
Skills We’re Looking For
Strong relationship-building skills with customers and colleagues.
Excellent pipeline generation capabilities
Strategic thinker who can see the big picture and communicate it clearly.
Analytical and curious; able to identify opportunities and challenges through thoughtful evaluation.
Motivated and positive; you bring persistence and energy to achieving goals.
Adaptable and flexible when priorities shift or conditions change.
Experience selling enterprise solutions, with a record of delivering results.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
— создавать фотореалистичные AI-кадры с дорогими интерьерами, персонажами, украшениями и автомобилями; — оживлять изображения через image-to-video с естественными движениями камеры, теней, дождя и дыма;
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a Staff Software Engineer for our data pipeline service to build and work on data pipelines that moves data from various sources to data warehouses.
The work is very diverse – all the way from patching software to building new connectors operating on our global Kubernetes compute clusters.
You will be responsible for ensuring the technical excellence for your team and owned services, by contributing to the code, reviewing code, contributing to architectural design and mentoring your junior colleagues.
You will understand the key values that make our product great, and implement those values in the many small decisions you make every day as a product designer.
This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team
Technologies You’ll Use
Java, SQL, Cloud Data Warehouses, AWS, GCP, Azure, Oracle, Grafana
What You’ll Do
You'll be working with Cloud APIs, SQL, and NoSQL databases etc.
You'll be working on the core data pipeline that moves terabytes of data from all our customers to their data warehouse.
You will process the data into clean, incremental, automated updates.
As a technical leader in the team, you will drive engineering excellence within the technology team, come up with architecture and design, work closely with engineers in the team to review designs, and contribute directly to code.
Skills We’re Looking For
8+ years of software engineering experience with a track record of leading complex, team-scope technical work to completion
Experience in architecting reliable distributed systems, with an emphasis on high-volume data management within enterprise and/or web-scale products and platforms that operate under strict SLAs
Experience and expertise in building back-end services and data systems
Broad technical knowledge which encompasses Software development and automation
Experience with use of wide array of algorithms and data structures
Strong knowledge and expertise in working with Java, AWS, Cloud-based APIs, databases, data warehouses, software design and programming best practices
Entrepreneurial mindset, excellent communication, and technical leadership skills
Mentoring and guiding junior staff
Create and contribute to an environment that is geared to innovation, high productivity, high quality and customer service
Strong knowledge and expertise in writing SQL queries and understanding of query execution plans
Proficiency with observability tools like Grafana
Understand how to use AI code assist and coding agents to automatically generate code for features, bugs, testing, and investigation
Ability to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support researching, authoring, reviewing, and synthesizing various SDLC artifacts such as TDDs, PRDs, Postmortems, Test Plans, and Proposals
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based platforms
Experience with Data Warehouses like snowflake, Redshift, SQL Server.
Experience with Kubernetes and Docker
Expertise with database management systems and storage systems.
#LI-HYBRID
#LI-PE1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Hong Kong
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
We are seeking a highly skilled finance professional to join our growing Hong Kong team as our on-the-ground finance lead, owning SFC regulatory reporting for our Hong Kong entities, along with local corporate accounting and accounts payable across our Hong Kong, Singapore, and Japan entities.
This is an in-person role based in Hong Kong, reporting directly to our MIC Finance in London, with functional reporting lines to our Tax, Corporate Accounting, and Accounts Payable teams in New York. Day to day, you will also serve as the primary local finance point of contact for our Hong Kong COO.
We are looking for someone entrepreneurial and curious, who is comfortable navigating ambiguity and finding answers independently, and who communicates confidently with senior stakeholders across the business. We value a well-rounded, coachable mindset over deep prior exposure to digital assets specifically - we don't expect candidates to already have both crypto expertise and Hong Kong regulatory experience, and are glad to invest in ramping up the right person. AI fluency is expected: you will use AI tools to accelerate your output and deepen your analysis.
What You’ll Do:
SFC Regulatory Reporting
• Prepare daily and monthly SFC Financial Resources Rules (FRR) filings, including the regulatory liquid capital calculation
• Support the MIC Finance in monitoring financial resources and flagging capital-related events requiring SFC notification
• Maintain desk procedures and filing checklists to reduce key-person dependency
• Support SFC correspondence and license-related projects as needed
Annual Audit & External Relationships
• Coordinate the annual audited accounts process with external auditors, ensuring submission within SFC deadlines
• Serve as the primary local point of contact for auditors, bankers, and other external advisors
Corporate Accounting & Accounts Payable
• Own local month-end close procedures for our Hong Kong, Singapore, and Japan entities, including cash entries, payroll funding, and transfer pricing entries
• Process accounts payable for Hong Kong, Singapore, and Japan entities, including invoice review, coding, and timely payment processing
• Support banking relationship management and account administration across Hong Kong, Singapore, and Japan
Cross-Functional Coordination
• Liaise with the New York-based Tax, Corporate Accounting, and Accounts Payable teams on APAC-specific matters, including Pillar Two and transfer pricing
Automation & AI
• Use AI tools to accelerate analysis, automate recurring processes, and shorten turnaround on regulatory filings
• Identify opportunities to streamline manual work and improve data quality, and communicate them to relevant teams
What We’re Looking For:
4-7 years of experience in finance, accounting, regulatory reporting, or audit
Prior experience at a financial services company
Entrepreneurial self-starter, comfortable operating independently and resolving ambiguity
Confident, effective communicator who engages proactively with senior stakeholders
Fluency with AI tools, with tangible examples of using them to accelerate analysis or reporting
Strong attention to detail and reliability on recurring regulatory processes
Strong written and verbal communication skills, with the ability to collaborate effectively across different time zones
Bonus Points:
Local professional qualification (e.g., Hong Kong CPA or equivalent) - required where applicable for specific local banking or regulatory functions
Exposure to a Treasury function - a nice-to-have, not required
Strong understanding of Hong Kong SFC licensing requirements, including the Financial Resources Rules
Experience as an early or first hire helping to build a team, function, or regional presence
Familiarity with NetSuite or a similar ERP
Experience at a publicly listed company
Exposure to crypto, digital assets, or fintech
What We Offer:
Competitive base salary and discretionary bonus
Flexible Time Off (paid)
Hybrid Working Arrangements
Company-paid health and protective benefits for employees and their eligible dependents
Free coaching and counseling sessions through Headspace
Generous paid Parental Leave
Free daily snacks in-office and weekly lunches
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Ищут опытного режиссёра монтажа, способного создавать кинематографичный контент в эстетике Premium Noir и «тихой роскоши». — создавать фотореалистичные AI-кадры с дорогими интерьерами, персонажами, украшениями и автомобилями;
УдалённоГеография найма не уточнена
Denver, Colorado, United States, AMER
USA - New York (dbt)
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УдалённоSerbia; Moldova; Albania; North Macedonia; South Africa; Kazakhstan; Montenegro; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
Warsaw, Poland
Chicago, IL, USA
seniorUSA - Philadelphia (dbt)
seniorUSA - Austin (dbt)
seniorDenver, Colorado, United States, AMER
seniorOakland, California, United States
seniorUSA - New York
УдалённоRemote, United Kingdom, EMEA
Bengaluru, Karnataka, India, APAC
Hong Kong; Strong written and verbal communication skills, with the ability to collaborate effectively across different time zones
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