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Location: Americas Remote About Customer.io Over 9,000 companies, from scrappy startups to global brands, use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Hi! I’m Lauren, Senior Manager of Customer Success at Customer.io . I’m looking for a Senior Customer Success Manager, Strategic to join our Americas team and own relationships with some of our largest customers. You’ll guide each account from onboarding through renewal, tie platform use to the business results your customers care about, and partner with Account Managers, Technical Support, Product, and Engineering along the way. What we value Customer outcomes first: you connect what a customer does in Customer.io to the goals their business is trying to reach Ownership: you run your book of business, watch for risk early, and decide on next steps with confidence Collaboration: you work with Account Managers, Technical Support, Product, and Engineering to get customers what they need Curiosity about AI: you pick up new AI functionality quickly and bring it into your conversations with customers Adaptability: you handle a varied, non-verticalized book and a fast pace of change with a steady head What you’ll do Manage a book of roughly 20 to 35 Strategic customers, each above $100k in ARR, guiding them through onboarding, adoption, and long-term success Link platform use to measurable business outcomes, and track results such as renewal rate and growth dollars across your book Partner with Account Managers to spot and qualify expansion opportunities, shape renewal strategy, and keep customer value aligned with revenue goals Lead quarterly and executive business reviews, including onsite EBRs, and build mutual success plans with senior stakeholders Build relationships with several stakeholders in each account, including leaders above the day-to-day decision maker Read account risk closely, dig into the signals, and decide on the best next steps, including managing escalations Talk through technical needs with users, then raise the conversation to strategic impact with executive sponsors and give recommendations that keep customers renewing year after year Act as a bridge between Customer Success, Technical Support, Product, and Engineering, advocating for customers and bringing fresh perspectives to the CS org What we’re looking for Based in the U.S. or Canada, and open to travel 5+ years of enterprise CSM experience in SaaS, managing complex, strategic accounts Hands-on commercial involvement in renewals, upsell, or expansion, with a clear grasp of gross retention and expansion drivers Strategic, consultative skills: you can tie platform usage to business value and present that impact to executives through EBRs and partnership reviews Comfort with APIs, integrations, and data models, enough to problem-solve at a high level without handing off every technical question Influence across teams, with a track record of getting colleagues to focus on customer needs Enthusiasm for AI and the urgency to keep learning new functionality as it ships Bonus points! Background in martech, CDPs, or messaging platforms Spanish language skills Experience running client onsites Compensation & Benefits We believe in transparency. Starting salary for this role is $130,000 base + 10% variable (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Here's what you can expect from our hiring process: 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager 60-minute Case Study Review with the Hiring Manager and potential team members Final 30-minute video call with Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read, apply now.

Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a Mid-Market SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role. WHAT YOU'LL ACHIEVE - Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed - Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer - Partner with BDRs on target account planning and co-own the outbound motion for your book, running direct outreach to priority stakeholders alongside BDR-sourced pipeline - Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path - Guide customers through early implementation with a clear adoption plan and handoff to Outcomes Architects for ongoing multi-workflow expansion - Partner with Outcomes Architects (OA) on onboarding, adoption plans, expansion strategies, and renewal execution—owning the commercial arc while OAs drive day-to-day workflow adoption SKILLS YOU'LL NEED TO BRING - Experience selling technical products to technical buyers - Technical fluency and genuine comfort building live in software—you can demo, co-design, and troubleshoot in front of a customer without a specialist in the room - Strong discovery and qualification instincts, with the ability to map customer workflows and translate them into commercial outcomes and adoption plans - Experience running complex, multi-stakeholder interactions including procurement, legal, and security review cycles - You can own the room - you operate with agency and urgency to bring new ideas and workflows to our customers and present simple ways to solve complex problems - You’re obsessed with AI, constantly building with the newest tools & learning new ways of working NICE TO HAVES - Full-cycle B2B software sales experience or solutions engineering experience with a consistent track record of exceeding quota across new logo acquisition and expansion motions - Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals - Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software - Experience in a shared account ownership model, partnering with a post-sale or CS team as part of an integrated customer motion By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a Commercial SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role. WHAT YOU'LL ACHIEVE - Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed - Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer - Partner with BDRs on target account planning and co-own the outbound motion for your book, running direct outreach to priority stakeholders alongside BDR-sourced pipeline - Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path - Guide customers through early implementation with a clear adoption plan and handoff to Outcomes Architects for ongoing multi-workflow expansion - Partner with Outcomes Architects (OA) on onboarding, adoption plans, expansion strategies, and renewal execution—owning the commercial arc while OAs drive day-to-day workflow adoption SKILLS YOU'LL NEED TO BRING - Experience selling technical products to technical buyers - Technical fluency and genuine comfort building live in software—you can demo, co-design, and troubleshoot in front of a customer without a specialist in the room - Strong discovery and qualification instincts, with the ability to map customer workflows and translate them into commercial outcomes and adoption plans - Experience running complex, multi-stakeholder interactions including procurement, legal, and security review cycles - You can own the room - you operate with agency and urgency to bring new ideas and workflows to our customers and present simple ways to solve complex problems - You’re obsessed with AI, constantly building with the newest tools & learning new ways of working NICE TO HAVES - Full-cycle B2B software sales experience or solutions engineering experience with a consistent track record of exceeding quota across new logo acquisition and expansion motions - Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals - Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software - Experience in a shared account ownership model, partnering with a post-sale or CS team as part of an integrated customer motion By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you. WHAT YOU'LL ACHIEVE - Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy - Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers - Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff - Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running - Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion SKILLS YOU'LL NEED TO BRING - Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels - Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response - Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions condsultants up for high-quality first conversations - Passion for AI/ML and understanding of API-first or consumption-based business models - High-activity mindset with the discipline to prioritize based on signal and data, not just volume - You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results. NICE TO HAVES - Experience with Salesforce, Outreach, or similar GTM tooling - Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software - Background in a high-velocity, metric-driven outbound environment with clear pipeline targets By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them. This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes. You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness. If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role. WHAT YOU’LL ACHIEVE - Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion. - Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes. - Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership. - Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met. - Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals. - Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value. - Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion. - Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down - Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs. SKILLS YOU’LL NEED TO BRING - Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy. - Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation. - Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it. - Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account. - Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans. - Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams. - Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team. - Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity. - Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership. - Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers. - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems. - You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes. NICE TO HAVES - Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes. - Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management. - Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership. - Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path. - Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model. - Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Manila, Philippines Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. Turn up the volume on your career Spotify is where culture happens. Every day, hundreds of millions of people use us to find the songs that define their year, the podcasts they can’t stop talking about, and the audiobooks that fill their commute. Advertisers want to be part of those moments, and you’ll show them how. As a Senior Client Partner, you’ll be Spotify’s senior commercial voice in the Philippines. Based in Manila on a hybrid basis (three days a week in the office), you’ll own relationships with the country’s most ambitious brands and media agencies. You’ll bring them bold ideas, and turn those ideas into revenue and results you can point to. What you will be doing: Own your portfolio. Grow a book of leading advertisers and media agencies, and make Spotify a must-have in their media plans. Sell the Spotify story. Match audio, video, and podcast advertising solutions to the brief, and sell with ideas, not rate cards. Win big. Prospect, pitch, and close high-value deals with brands and media agencies. Your agency relationships will open doors, and your instincts will win the room. Be the go-to expert. Speak fluently about agency dynamics, campaign buying, digital media planning, and pricing models. Understand what success looks like. Dig into clients’ objectives and KPIs, then bring solutions that deliver. Deliver against your targets. Consistently achieve ambitious sales targets and give advertisers an experience they’ll talk about. Launch with the best . Work hand in hand with Client Solutions Managers so every campaign starts strong. Stay in tune with the market. Track competitors and new launches, and show up at the events that matter. Forecast with confidence. Keep weekly, monthly, and annual projections accurate and honest. Fix things fast. Resolve client issues with tact and help make sure they don’t repeat. What will make you successful in this role: A proven sales track record. You win and grow large, strategic accounts, and you have the numbers to prove it. A strong local agency network. You have credibility and relationships at planning and buying level across the Philippines’ media agencies. Deep digital media expertise. You know media planning and buying, programmatic and ad tech, and the major platforms and players. Commercial and negotiation skills. You carry direct revenue responsibility and thrive on it. Consultative instincts. You bring a point of view, not just a product. Operational discipline. Your CRM and pipeline are always current. Project management skills. You can run several deals at once without losing a beat. Analytical skills. You turn data into insights that win deals. Presentation skills. Your pitches are sharp, memorable, and concise. Local market knowledge. You have a deep understanding of the Philippines’ advertiser landscape. A positive attitude and a drive to go further. Why Join Aleph: Impact: Be the senior commercial voice for Spotify Advertising in the Philippines, shaping how leading brands and agencies use audio, video, and podcasts. Growth: Join as digital advertising grows to roughly 60% of Philippine ad spend, with a senior seat and direct ownership of revenue. Team culture: Work hand in hand with Client Solutions Managers, in a team that values honest forecasting, quick problem-solving, and sharing ideas. Market context: Audio is a growing part of the media plan in a market where advertisers are tightening return-on-spend expectations, so consultative sellers who connect ideas to outcomes stand out. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Location: New York, United States; Washington DC Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Team OKX’s Global Legal team provides strategic legal, regulatory, and policy guidance to OKX and its affiliated entities across jurisdictions and business lines. The team partners closely with stakeholders across Compliance, Product, Communications, Operations, and the broader business to support responsible growth in a rapidly evolving global regulatory environment. We are a collaborative, high-performing, and fast-paced team that values practical judgment, intellectual curiosity, and clear communication. Our global team of more than 60 lawyers works across multiple regions, with the Chief Legal Officer based in the United States. About the Role We are seeking a Government Relations & Public Policy Manager to support OKX’s engagement with U.S. policymakers, regulators, industry stakeholders, and external advocacy partners. This is a high-visibility, execution-oriented role at the intersection of policy, regulation, licensing, and business strategy. Reporting to a senior member of the Legal Department and working closely with external advisors including lobbying, policy, and legal partners, you will help advance OKX’s U.S. policy and regulatory priorities across federal and, where relevant, state-level issues affecting crypto and digital assets. You will translate regulatory developments into practical insights, coordinate external engagement, and work cross-functionally to ensure policy considerations are reflected in business decisions. This role is well suited to a thoughtful, highly organized policy professional who is ready to build depth in digital-assets regulation and take increasing ownership of key workstreams. What You’ll Be Doing Support the development and execution of OKX’s U.S. government relations and public-policy strategy. Monitor and analyze federal and state legislative, regulatory, and political developments relevant to crypto, financial services, market structure, consumer protection, AML, sanctions, and technology. Distill complex policy and regulatory developments into clear, actionable briefings for Legal, Compliance, Product, Communications, and business teams. Assist in creating materials for licensing, regulatory, and government meetings, including briefing books, presentations, talking points, background research, stakeholder profiles, and follow-up summaries. Help prepare regulatory submissions, consultation responses, policy memos, comment letters, and other external-facing materials. Partner closely with external lobbying firms to coordinate advocacy priorities, meeting preparation, intelligence gathering, and follow-up across federal and state policy workstreams. Help plan and execute Hill Days, including stakeholder outreach, meeting scheduling, briefing materials, participant preparation, and post-meeting tracking. Manage day-to-day engagement with relevant trade associations, coalitions, and industry working groups; identify opportunities to advance OKX’s policy priorities. Represent or support OKX at policy conferences, regulatory roundtables, industry events, and other external forums. Support the company’s PAC advisory activities, including policy research, stakeholder mapping, meeting preparation, and administration in partnership with the Global CLO, Legal team, and external advisors. Build and maintain productive working relationships with policymakers, regulators, congressional staff, industry groups, and other external stakeholders. Support meetings involving senior company leaders and external stakeholders, including preparation, attendance where appropriate, follow-up, and tracking of commitments. Maintain organized records of external engagements, policy developments, advocacy priorities, and key commitments. What We Look For In You 6+ years of relevant experience in government relations, public policy, regulatory affairs, law, financial services, or a related field. Familiarity with U.S. financial-services regulation and the policy issues shaping crypto and digital assets. Experience working with government, a regulator, Congress, a trade association, policy consultancy, law firm, lobbying firm, or a regulated financial-services or technology company. Strong research, analytical, writing, and presentation skills; able to make complex issues accessible to non-specialist audiences. Experience producing polished meeting materials, stakeholder briefings, policy memos, and presentations under tight deadlines. Excellent project-management skills, with the ability to manage multiple priorities and maintain close attention to detail. Sound judgment, discretion, and a collaborative approach to working across functions. Comfort operating in a fast-moving environment where policy and business priorities can evolve quickly. A genuine interest in the future of digital assets, financial innovation, and responsible regulation. Nice to Haves Experience with congressional offices, federal financial regulators, state financial-services policy, or licensing processes. Existing working relationships with relevant U.S. policy, regulatory, or industry stakeholders. Experience drafting comment letters, consultation responses, or other policy advocacy materials. Experience coordinating Hill Days, policy events, trade-association participation, or external lobbying partners. Knowledge of crypto market structure, stablecoins, payments, custody, or AML/sanctions policy. Why Join Us? Help shape the policy and regulatory environment for digital assets in the United States. Work closely with the Global CLO, senior leaders, external advisors, and experienced policy, legal, compliance, and business partners. Build meaningful exposure to licensing, regulatory, and government-affairs work at a global digital-assets company. Competitive compensation, including equity/token participation, and a flexible global working environment Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position in New York is $171,733 to $257,599 The salary range for this position in Washington D.C. is $137,386 to $206,080 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic funds delivery partners to help customers adopt Claude, through assessments, workshops, proofs of concept, and full delivery engagements. Our partner request process is the front door for all of it: an account executive (AE) requests partner support, and the request is checked against program rules and matched to a partner. Commercial is the program's highest-volume segment, and the one where a quick introduction and the right match matter most. Automation now drafts the first match and the introduction, and a vendor delivery team handles day-to-day follow-up and tracker updates. What's left is the work that needs a person sellers trust. You'll be the one Activations contact for US Commercial sellers once a request is in, from submission to a partner on a signed statement of work (SOW). Partner Sales Managers (PSMs) attach the partner and own the opportunity, and at their volume they move on to the next deal. You'll own the follow-through: matching and re-matching, getting AE and customer introductions to happen, handling exception requests, and working the special cases that don't fit the standard path. Decision rights are clear: the program lead sets program rules, targets, and exception policy; you apply them on Commercial requests, decide what the rules already cover, and bring the rest with a recommendation. We're looking for a partner seller or channel operator whom sellers and partners trust, who is comfortable owning a high-volume book, and who keeps following up until each request is closed. Success in this role comes down to three things: how quickly Commercial requests move from AE introduction to customer introduction and on to a signed SOW, whether sellers know exactly who to go to and get a straight answer, and whether exceptions are handled the same way every time. Key responsibilities Serve as the single point of contact for the AE, the PSM, and the partner on every US Commercial request, from submission to confirmed SOW, so sellers deal with one person instead of several Answer "Where is my request?" with the current status, the blocker, and the next step with a date, and keep each request's record accurate enough that the answer is already written down Join the PSM pipeline and activation calls every week so requests don't slip between PSMs, and leave each call with an owner and a date on every open Commercial request discussed Own the request and its follow-through within clear boundaries: the PSM owns the opportunity, partner attach, and getting the SOW signed; the partner manager owns the partner relationship; and you hand over cleanly to Partner Success once the SOW is confirmed Confirm the first match that automation drafts from the partner bench, change it when it's wrong for the customer, and own the matching decision on Commercial requests; check that a partner has capacity before introductions go out, and spread work so no partner holds more open introductions than it can take Re-match quickly when a partner declines, stalls, or is turned down by the AE, record the reason, and make sure the request has an owner in between Review where Commercial matches are declined or lost, and turn repeat causes into changes to the matching rules Follow up on automatically drafted introductions that an AE hasn't approved, and resolve what the escalation rules send to you; step in when a partner's booking of the customer introduction stalls, and work with the AE or their manager to unblock it Run the regular review of aged Commercial requests, making sure each one has a recorded decision (introduction made, customer not ready, re-match, or close out) and a follow-up date Track every Commercial request from partner named to confirmed SOW, publish the baseline for that stage, and remove the blockers that sit with Anthropic Be the first stop for Commercial exception requests, including special order-form terms: resolve what the rules already cover, bring the rest to the program lead with the history, the blocker, and a recommended action, and log every exception consistently so approvals follow the agreed routing and can be audited later Work through cases the standard path doesn't fit, such as small and medium business (SMB), insurance, and other segment-specific use cases, and write down how each type is handled so the next one is faster Run tests of new funding programs, which start in Commercial, with sellers and partners, and report back what worked, what confused people, and what should change before a wider launch Teach Commercial AEs and their managers how to request a partner, how one-click introductions work, and what the response rules are, so requests arrive complete the first time; make sure PSMs and partner managers know the stage targets, who to contact once a request is in, and how escalations work Work with the activation systems and operations lead to turn repeat exceptions and repeat questions into rule changes or automation, so fewer requests need a person each quarter Use Claude to prepare for pipeline calls, draft follow-ups, and summarize the state of your book, and propose the next manual step worth automating Work US hours with a regular overlap window with the London-based program lead, and hand off cleanly so Commercial sellers have coverage across time zones Minimum qualifications Experience in partner sales, channel, or partner operations in B2B technology Experience working with services partners or systems integrators: matching them to customer work, judging fit and capacity, and holding them to commitments Experience working alongside AEs and sales managers on live deals, and able to get a response from a busy AE while keeping the relationship strong Sound judgment on exceptions: knows the difference between a case the rules already cover and one that needs a decision, and makes a clear recommendation on the second kind Persistent, courteous follow-through with internal and external stakeholders, and doesn't let items slip past their deadline Clear, concise writing: short messages people act on, and escalations that give the facts, the ask, and a recommendation Comfortable with ambiguity and rules that change often: asks good questions, writes the answer down, and applies it consistently Works comfortably with records and reports in Salesforce Uses Claude or similar AI tools in day-to-day work Preferred qualifications Experience as a Partner Sales Manager or in a closely related role Experience using Claude specifically in day-to-day work Experience with partner funding, market development funds (MDF), or co-sell programs Experience with order forms and SOW workflows Experience selling into SMB or insurance The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $170,000 — $215,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

HeyGen is looking for a Sales Development Representative to run high-volume outbound prospecting mine product-led signals qualify prospects and book first meetings for Account Executives.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business. That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers. WHAT YOU'LL DO - Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness - Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work - Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context - Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO - Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics - Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly - Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar - Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match - Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves - Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run MUST-HAVES - Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required. - Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution. - Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them. - Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is. - AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment. - Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it. - Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner. - Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working. - 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch. NICE-TO-HAVES - Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed. - Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base. - Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms. - Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture - High-growth or startup experience (comfort operating in ambiguity and rapid change) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Mid-Market Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business. That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of mid-market customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its customers. WHAT YOU'LL DO 1. Own the post-implementation experience for a book of mid-market customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness 2. Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work 3. Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context 4. Build multi-threaded relationships in every account, including finance leadership relationships you own, so the account stays steady through change like a new Controller or CFO 5. Partner with Account Management on QBRs and business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics 6. Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly 7. Run your book on data: monitor usage, CP, and risk signals, prioritize where your time goes, and get ahead of challenges and escalations before they reach renewal 8. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match 9. Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves 10. Turn what works into repeatable plays, programs, and automations that scale across your book and the team WHAT YOU'LL NEED - 5+ years of customer-facing experience in customer success, account management, or consulting, with a proven, consistent track record of retaining customers and exceeding goals - Experience owning a book of customers past launch and through renewal, with measurable retention, adoption, or satisfaction results; finance or fintech context is a plus but not required - A customer experience mindset — you get ahead of problems before customers raise them and own escalations through resolution - AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring - Ability to communicate Ramp's impact in financial terms — walking a Controller through the value Ramp has delivered and connecting adoption to P&L outcomes - A data-driven approach to managing a book — you prioritize based on usage, revenue, and risk signals and can spot an at-risk account well before renewal - Technical and systems acumen to understand how Ramp fits into a customer's finance stack, diagnose what's blocking adoption, and bring in the right technical partner - A builder mindset — this team is new, and you're energized by shaping the playbooks, programs, and rituals that define how Lifecycle CSMs work while running your own book; you bring structure to ambiguity and iterate quickly - Strong collaboration and influencing skills across Sales, Account Management, Product, Operations, and other GTM teams NICE TO HAVES 1. Experience with a consumption-based product where value is measured in usage or spend, not seats 2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows 3. Demonstrated commercial impact — retention, adoption, or renewal outcomes with specific metrics attached 4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture 5. High-growth or startup experience with comfort operating in ambiguity and rapid change BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Athens, Greece; Barcelona, Spain; València, Spain; Seville, Spain; Zaragoza, Spain; Mayorga, Spain Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now !📥 PeopleCert is hiring a Localisation Associate to manage the end-to-end translation of Business and IT products from English into Spanish. This includes assets such as official books, exams, and training materials. You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency. Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution. As a Localisation Associate, your tasks will include the following: Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager. Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs. Responsible for translation efforts for a variety of content types from English into Spanish, ensuring consistency and quality across all products, while working closely with content teams. Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability. Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations. Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards. Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed. Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows. What we look for: Native or equivalent fluency in Spanish and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into French. Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into Spanish. Experience in the professional education sector is preferred. Academic background in Translation Studies or in Spanish Linguistics is desirable. Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals. Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous). Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable. Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery. Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders. What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 Relocation package If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity, and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC) Financial background check Employment reference check If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now !📥 PeopleCert is hiring a Localisation Associate to manage the end-to-end translation of Business and IT products from English into Spanish. This includes assets such as official books, exams, and training materials. You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency. Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution. As a Localisation Associate, your tasks will include the following: Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager. Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs. Responsible for translation efforts for a variety of content types from English into Spanish, ensuring consistency and quality across all products, while working closely with content teams. Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability. Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations. Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards. Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed. Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows. What we look for: Native or equivalent fluency in Spanish and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into French. Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into Spanish. Experience in the professional education sector is preferred. Academic background in Translation Studies or in Spanish Linguistics is desirable. Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals. Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous). Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable. Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery. Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders. What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 Relocation package If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity, and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC) Financial background check Employment reference check If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

Location: Athens, Greece; Rome, Italy; Milan, Italy; Puglia, Italy; Verona, Italy Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now !📥 PeopleCert is hiring a Localisation Assistant to manage the end-to-end translation of Business and IT products from English into Italian. This includes assets such as official books, exams, and training materials. You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency. Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution. As a Localisation Assistant, your tasks will include the following: Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager. Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs. Responsible for translation efforts for a variety of content types from English into Italian, ensuring consistency and quality across all products, while working closely with content teams. Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability. Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations. Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards. Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed. Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows. What we look for: Native or equivalent fluency in Italian and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into Italian. Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into Italian. Experience in the professional education sector is preferred. Academic background in Translation Studies or in Italian Linguistics is desirable. Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals. Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous). Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable. Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery. Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders. What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 Relocation package If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity, and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC) Financial background check Employment reference check If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now !📥 PeopleCert is hiring a Localisation Assistant to manage the end-to-end translation of Business and IT products from English into Italian. This includes assets such as official books, exams, and training materials. You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency. Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution. As a Localisation Assistant, your tasks will include the following: Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager. Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs. Responsible for translation efforts for a variety of content types from English into Italian, ensuring consistency and quality across all products, while working closely with content teams. Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability. Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations. Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards. Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed. Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows. What we look for: Native or equivalent fluency in Italian and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into Italian. Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into Italian. Experience in the professional education sector is preferred. Academic background in Translation Studies or in Italian Linguistics is desirable. Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals. Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous). Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable. Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery. Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders. What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 Relocation package If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity, and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC) Financial background check Employment reference check If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

Location: Paris, France; Lyon, France; Toulouse, France; Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now !📥 PeopleCert is hiring a Localisation Assistant to manage the end-to-end translation of Business and IT products from English into French. This includes assets such as official books, exams, and training materials. You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency. Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution. As a Localisation Assistant, your tasks will include the following: Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager. Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs. Responsible for translation efforts for a variety of content types from English into French, ensuring consistency and quality across all products, while working closely with content teams. Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability. Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations. Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards. Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed. Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows. What we look for: Native or equivalent fluency in French and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into French. Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into French. Experience in the professional education sector is preferred. Academic background in Translation Studies or in French Linguistics is desirable. Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals. Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous). Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable. Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery. Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders. What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 Relocation package If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity, and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC) Financial background check Employment reference check If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now !📥 PeopleCert is hiring a Localisation Assistant to manage the end-to-end translation of Business and IT products from English into French. This includes assets such as official books, exams, and training materials. You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency. Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution. As a Localisation Assistant, your tasks will include the following: Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager. Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs. Responsible for translation efforts for a variety of content types from English into French, ensuring consistency and quality across all products, while working closely with content teams. Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability. Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations. Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards. Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed. Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows. What we look for: Native or equivalent fluency in French and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into French. Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into French. Experience in the professional education sector is preferred. Academic background in Translation Studies or in French Linguistics is desirable. Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals. Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous). Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable. Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery. Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders. What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 Relocation package If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity, and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC) Financial background check Employment reference check If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

Location: Athens, Greece; Lisbon, Portugal; Porto, Portugal; São Paulo, Brazil; Rio de Janeiro, Brazil; Salvador, Brazil Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now !📥 PeopleCert is hiring a Localisation Assistant to manage the end-to-end translation of Business and IT products from English into Brazilian / Portuguese. This includes assets such as official books, exams, and training materials. You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency. Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution. As a Localisation Assistant, your tasks will include the following: Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager. Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs. Responsible for translation efforts for a variety of content types from English into Brazilian / Portuguese, ensuring consistency and quality across all products, while working closely with content teams. Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability. Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations. Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards. Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed. Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows. What we look for: Native or equivalent fluency in Brazilian / Portuguese and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into Brazilian / Portuguese. Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into Italian. Experience in the professional education sector is preferred. Academic background in Translation Studies or in Brazilian / Portuguese Linguistics is desirable. Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals. Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous). Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable. Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery. Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders. What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 Relocation package If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity, and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC) Financial background check Employment reference check If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.