Location: Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Credit-based and consumption-based offerings are becoming central to how GitLab monetizes. The systems that meter, rate, and bill that consumption sit underneath all of it. You'll own the backend usage billing pipeline and its product direction while supporting the Monetization Platform and Infrastructure team as it modernizes the foundations underneath it.
When another GitLab team launches a credit-consuming capability, you'll help them make it billable across GitLab.com, self-managed, and GitLab Dedicated. This is a technical, systems-oriented product role: success means building a monetization platform other teams can launch on quickly and correctly, rather than shipping customer-facing UI.
What you’ll do
Own the product direction for metering, aggregation, and rating in GitLab's usage billing pipeline, including the Zuora and CustomersDot integrations that turn usage into invoiced revenue.
Make onboarding a new credit-consuming capability a repeatable process rather than a bespoke project each time.
Partner with product teams on what to instrument, how to meter and price usage across GitLab.com, self-managed, and GitLab Dedicated, and what it takes to be billable on launch day. Stay ahead of their roadmaps so billing doesn't delay launches.
Prioritize pipeline scalability, performance, and reliability as consumption grows, balancing those investments against new capability enablement.
Own billing defect detection and remediation so errors surface before they reach a customer's invoice and billing outcomes remain auditable.
Support the Monetization Platform and Infrastructure team by framing problems, explaining the value of platform investments, and prioritizing them against operational risk.
Define and track measures of billing accuracy, pipeline reliability, cost to serve per capability, and time to monetize so teams can make informed pricing decisions.
What you’ll bring
Experience owning the product direction of consumption- or usage-based billing systems.
Experience with Zuora or a comparable billing and revenue platform, and an understanding of how product and finance systems interact.
Experience with prepaid, commitment, or credit-drawdown pricing models (balances, reservations, overage, expiration) and the edge cases they create in billing and revenue.
Experience launching new products or pricing models while coordinating across engineering, Finance, Legal, Compliance and go-to-market teams.
Ability to bring together teams you don't manage around work their launches depend on.
Experience defining problems for platform or backend teams whose users are often other teams.
Clear written communication in an all-remote, asynchronous environment; you'll use issues, epics, and direction pages to lead.
Familiarity with developer tooling, financial audit or revenue recognition, or an engineering background can help, but isn't required.
You use AI tools as part of how you work: prototyping, analysis, spec writing, and investigation.
About the team
In Monetization, we coordinate across engineering, Finance, Legal, Compliance and go-to-market on new products and pricing models. Our remote, asynchronous work uses written issues, and epics to keep decisions visible.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоseniorRemote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
Talent Acquisition at Honeycomb builds the teams behind our observability platform. As a Senior Technical Recruiter, you'll run a full desk of priority R&D searches and act as the talent advisor Hiring Managers call before they open a req, not after. You'll report to the Head of TA, partner directly with R&D leadership, and own how hiring gets done on your desk from intake to accepted offer. We're remote-first and give you real trust and autonomy from day one, so you'll shape how we hire as we scale.
What you’ll do in the role:
Own full-cycle searches for R&D/ Technical focused roles, from intake to offer acceptance, and deliver diverse, well-vetted slates on target timelines.
Manage a full desk of priority reqs, keep candidates moving within our hiring SLAs, and keep Greenhouse data clean without being chased. This includes sourcing, interviewing, reviwing applicants, scheduling etc.
Advise Hiring Managers on search strategy and leveling, using market data, pipeline analytics, and compensation benchmarks to shape decisions rather than only carry them out.
Build lasting advisory relationships with your Business Unit leaders: align stakeholders on a shared plan, guide debate to a decision, and explain the reasoning once it's made.
Partner with the Head of TA to turn approved headcount into recruiting plans, and flag risks early with a proposed fix.
Own the implementation of our competency-based hiring process by building Greenhouse scorecards, running interviewer kick-offs, and facilitating structured debriefs.
Use DEI sourcing tactics that broaden representation and improve quality of hire.
Analyze funnel metrics in Greenhouse and Gem, share what you learn with stakeholders, and improve the process, including cross-functional TA projects like interviewer enablement and candidate-experience NPS.
What you’ll bring to the role:
Full-cycle recruiting experience in high-growth tech, with a track record of filling senior engineering IC and first-line manager roles.
Experience running a full desk of concurrent reqs while holding to clear SLAs and quality standards.
A history of acting as a talent advisor, where you turned funnel and compensation data into recommendations that changed hiring decisions.
Hands-on experience with structured interviewing and ATS (scorecards, reporting, scheduling workflows).
Measurable results from DEI sourcing and fair-assessment practices.
Crisp written updates, plus experience facilitating productive kick-offs, debriefs, and pipeline reviews.
Comfort having direct, kind conversations with Hiring Managers about candidates, leveling, or process, in line with Honeycomb's values of Ownership, Feedback Is a Muscle, and Kind Candor.
Experience in a remote-first, fast-changing environment, and a habit of mentoring peers and improving process as you go.
Nice to haves:
Experience with Competency based hiring
Experience utilizing AI to help make process improvements
Preferred experience with Greenhouse
In-house recruiting experience strongly preferred
Base Salary based on level of experience
$140,000
—
$165,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: United States; Denver; Chicago; Seattle; Austin; Atlanta; New York; Los Angeles; Boston; San Francisco
Workplace: Remote
We're looking for a Director of Product Management to own our security product strategy end to end - the vision, the roadmap, build vs buy decisions. You will set the multi-year investment strategy for our security offerings, go deep with engineering on database security, networking, and identity management. You will be the subject matter expert for other PMs navigating security-adjacent decisions..
Responsibilities
- Own the product vision, strategy, and multi-year roadmap for our security offerings, and make the case for it - internally with engineering and leadership, and externally with customers and the market.
- Go deep on database security, networking, and identity and access management (IAM) - enough to argue the details with engineering, not just approve what they propose.
- Partner closely with engineering, design, sales, and marketing to ship products that are actually secure, not just marketed that way.
- Translate complex security requirements into specifications and user stories that engineering can understand.
- Own backlog prioritization and the trade-offs that come with it, weighing business value, customer risk, and engineering cost.
- Drive go-to-market for security launches - positioning, sales enablement, documentation.
- Monitor how security features perform in the real world and use that data, not just instinct, to decide what to build next.
- Be the security subject-matter expert other teams come to, and provide guidance and coaching to PMs working on security-adjacent problems elsewhere in the org.
- Represent our security posture and roadmap externally - with top customers, prospects, and analysts when the conversation needs someone who actually understands the tradeoffs.
Qualifications
- 10+ years of product management experience in B2B SaaS, with a significant and sustained focus on security products or features, including experience setting security strategy at an organizational level.
- Real, hands-on experience with database security principles and best practices.
- Strong understanding of networking concepts and their security implications.
- In-depth knowledge of identity and access management (IAM).
- Security certifications (e.g., CISSP, CISM, CompTIA Security+) preferred.
- Solid program management skills: planning, execution, and risk management across multiple concurrent workstreams.
- A track record of representing product externally - with customers, analysts, or at industry events, and translating deep technical security topics for non-technical audiences.
- Experience guiding or informally mentoring other PMs, even without a formal reporting relationship.
- Strong communication and presentation skills, and the judgment to know when to escalate versus when to just make the call.
- Comfortable in a fast-paced, collaborative environment where priorities shift and you're expected to bring order to it, not just follow along.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: The Netherlands; United Kingdom; Spain
Workplace: Hybrid
We're looking for a Director of Product Management to own our security product strategy end to end - the vision, the roadmap, build vs buy decisions. You will set the multi-year investment strategy for our security offerings, go deep with engineering on database security, networking, and identity management. You will be the subject matter expert for other PMs navigating security-adjacent decisions..
Responsibilities
- Own the product vision, strategy, and multi-year roadmap for our security offerings, and make the case for it - internally with engineering and leadership, and externally with customers and the market.
- Go deep on database security, networking, and identity and access management (IAM) - enough to argue the details with engineering, not just approve what they propose.
- Partner closely with engineering, design, sales, and marketing to ship products that are actually secure, not just marketed that way.
- Translate complex security requirements into specifications and user stories that engineering can understand.
- Own backlog prioritization and the trade-offs that come with it, weighing business value, customer risk, and engineering cost.
- Drive go-to-market for security launches - positioning, sales enablement, documentation.
- Monitor how security features perform in the real world and use that data, not just instinct, to decide what to build next.
- Be the security subject-matter expert other teams come to, and provide guidance and coaching to PMs working on security-adjacent problems elsewhere in the org.
- Represent our security posture and roadmap externally - with top customers, prospects, and analysts when the conversation needs someone who actually understands the tradeoffs.
Qualifications
- 10+ years of product management experience in B2B SaaS, with a significant and sustained focus on security products or features, including experience setting security strategy at an organizational level.
- Real, hands-on experience with database security principles and best practices.
- Strong understanding of networking concepts and their security implications.
- In-depth knowledge of identity and access management (IAM).
- Security certifications (e.g., CISSP, CISM, CompTIA Security+) preferred.
- Solid program management skills: planning, execution, and risk management across multiple concurrent workstreams.
- A track record of representing product externally - with customers, analysts, or at industry events, and translating deep technical security topics for non-technical audiences.
- Experience guiding or informally mentoring other PMs, even without a formal reporting relationship.
- Strong communication and presentation skills, and the judgment to know when to escalate versus when to just make the call.
- Comfortable in a fast-paced, collaborative environment where priorities shift and you're expected to bring order to it, not just follow along.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States; Denver; Chicago; Seattle; Austin; New York; Los Angeles; San Francisco
Workplace: Remote
We are seeking an experienced Product Manager with a strong background in security to join our dynamic team. This role will be crucial in defining and executing the product strategy for our security offerings, ensuring our products are robust, reliable, and secure, and that they meet the evolving needs of our customers. The ideal candidate will possess a deep understanding of database security, networking, and identity management, and will be adept at navigating the complexities of product development from conception to launch.
What you will do:
- Define and evangelize the product vision, strategy, and roadmap for security-focused features and products.
- Conduct market research, competitive analysis, and customer feedback sessions to identify opportunities and inform product decisions.
- Collaborate closely with engineering, design, sales, and marketing teams to deliver high-quality, secure products.
- Translate complex security requirements into clear, concise product specifications and user stories.
- Prioritize product backlog and manage trade-offs to optimize for business value and customer satisfaction.
- Drive product launch activities, including go-to-market strategy, sales enablement, and user documentation.
- Monitor product performance, gather insights, and iterate on product features based on data and user feedback.
- Act as a subject matter expert for security within the organization, providing guidance and insights to various stakeholders.
About You:
- Minimum of 8+ years of experience in product management in B2B SaaS, with a significant focus on security products or features.
- Proven experience with database security principles and best practices.
- Strong understanding of networking concepts and their implications for security.
- In-depth knowledge of identity and access management (IAM) topics.
- Certifications in security (e.g., CISSP, CISM, CompTIA Security+).
- Demonstrated experience in quality assurance processes and methodologies.
- Solid background in program management, including planning, execution, and risk management.
- Prior experience in security engineering is required.
- Excellent communication, interpersonal, and presentation skills.
- Ability to thrive in a fast-paced, collaborative environment.
Preferred Qualifications:
- Prior experience securing a data platform, database product, or real-time analytics service.
- Familiarity with ClickHouse or other databases such as Snowflake, BigQuery, or Redshift.
- Experience supporting BYOC or private deployment models.
- Background working with open source software or developer-focused products.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: The Netherlands; United Kingdom; Spain
Workplace: Remote
We are seeking an experienced Product Manager with a strong background in security to join our dynamic team. This role will be crucial in defining and executing the product strategy for our security offerings, ensuring our products are robust, reliable, and secure, and that they meet the evolving needs of our customers. The ideal candidate will possess a deep understanding of database security, networking, and identity management, and will be adept at navigating the complexities of product development from conception to launch.
What you will do:
- Define and evangelize the product vision, strategy, and roadmap for security-focused features and products.
- Conduct market research, competitive analysis, and customer feedback sessions to identify opportunities and inform product decisions.
- Collaborate closely with engineering, design, sales, and marketing teams to deliver high-quality, secure products.
- Translate complex security requirements into clear, concise product specifications and user stories.
- Prioritize product backlog and manage trade-offs to optimize for business value and customer satisfaction.
- Drive product launch activities, including go-to-market strategy, sales enablement, and user documentation.
- Monitor product performance, gather insights, and iterate on product features based on data and user feedback.
- Act as a subject matter expert for security within the organization, providing guidance and insights to various stakeholders.
About You:
- Minimum of 8+ years of experience in product management in B2B SaaS, with a significant focus on security products or features.
- Proven experience with database security principles and best practices.
- Strong understanding of networking concepts and their implications for security.
- In-depth knowledge of identity and access management (IAM) topics.
- Certifications in security (e.g., CISSP, CISM, CompTIA Security+).
- Demonstrated experience in quality assurance processes and methodologies.
- Solid background in program management, including planning, execution, and risk management.
- Prior experience in security engineering is required.
- Excellent communication, interpersonal, and presentation skills.
- Ability to thrive in a fast-paced, collaborative environment.
Preferred Qualifications:
- Prior experience securing a data platform, database product, or real-time analytics service.
- Familiarity with ClickHouse or other databases such as Snowflake, BigQuery, or Redshift.
- Experience supporting BYOC or private deployment models.
- Background working with open source software or developer-focused products.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix, Steuerbot and TaxScouts, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
YOUR OPPORTUNITY:
AI is shifting how the best products get built. The handoffs between product, design, and engineering are slowing us down. The companies moving fastest are doing it with people who own the full loop, from the user problem to the shipped feature, without losing the thread.
At Taxfix, we’re rebuilding our R&D organization around this idea. We call these people builders.
A Builder has a primary craft, one they’re genuinely excellent at, but they don’t stop there. They stretch across product, design, and engineering as the situation demands, using AI to cover the gaps. They’re accountable to outcomes, not job descriptions.
Taxfix has put €5 billion back into our customers’ pockets and we aren’t stopping there. We operate in Germany, Spain, and the UK, and we’re in the middle of a genuine AI transformation in how we build and how we’re organized.
Assume there’s no designer to give you a Figma file. No engineer to hand the spec to. The magic is knowing what to build, why, and in what order, then making it happen. If building the thing sounds more natural to you than describing it, this role is for you.
YOUR RESPONSIBILITIES AND DECISIONS:
- Take a user problem from rough idea to shipped product. Write the brief, design the flow, prototype it, and get it in front of users, with as few handoffs as possible. Own the full loop.
- Compress research, synthesis, and spec-writing from weeks into hours. You reach for AI tools not because you’ve been asked to, but because they faster make you faster in delivering high quality outcome. You know when to trust the output, when to edit it, and when to reject it. Use AI as a force multiplier.
- You structure fuzzy problems, identify what should and shouldn’t be built, and move forward when there are dozens of possible directions. The magic is in the trade-offs, not the feature list. Turn ambiguous ideas into things users can trust.
- You collaborate effectively with technical and non-technical stakeholders on AI-related product work, translating AI concepts, capabilities, limitations, and outputs into clear product decisions. You work effectively in hybrid human-AI teams. Work in small, focused teams.
- You know the metric your team is trying to move. You measure your week by what changed in user behaviour, not by how many tickets moved to Done. Be accountable to outcomes, not roadmaps.
- You give feedback directly, to anyone, regardless of level. You raise blockers early and in the open. Push back when something’s wrong. Team player who raises the bar.
YOUR PROFILE:
YOUR CRAFT
- 5+ years experience in Product Management (ideally in fintech or B2B). You’ve shipped things that real people use, and you can point to the metric that moved when you did.
- Understand implicitly the product development process - from discovery, to user research to experimentation. You are able to build and defend a compelling strategy that solves user needs.
- You have a builder track record: you’ve made things with AI, not just written specs about them. Shipped products, agent workflows, or tools real users have touched. Any of these count whether at work or in your personal life.
- You’re AI-native by default. You use tools like Claude, Cursor, Lovable, or similar regularly. You follow the AI product space closely and you know the difference between a demo and something production-ready.
- You’ve built personal AI workflows that make you meaningfully faster. You know when to trust AI output, when to edit it, and when to reject it.
- You’ve gone from user problem to testable prototype without waiting for a brief to be written for you. The output was good enough that a team shipped from it.
- Low PM baggage: you’re not attached to how product management "should" be done. You care about outcomes, not territory.
- When designing and shipping AI-enabled products, you consider privacy, safety, fairness, transparency, bias, and accountability. You assess when AI-generated outputs are appropriate for use and raise concerns when risks or limitations are identified.
YOUR RANGE
- Across all three disciplines, you can hold your own: in Product you can identify opportunities, assess impact, and prioritize ruthlessly. In Design, you have taste: you know when something looks right but feels wrong. In Engineering, you’ve used AI coding tools to build something real, and you’re not dependent on an engineer to tell you why it’s broken.
HOW YOU WORK
- Data fluency: you know the metric you were trying to move, and you can say whether you moved it, with healthy skepticism about what metrics do and don’t tell you.
- You believe in experimentation and ship with velocity to learn quickly. You know your way around AB tests and are excited to try new data science models to learn faster.
- You’ve worked on products where getting it wrong has real consequences for real people, and that raised your bar, not lowered it.
- You’ve found a way through blockers rather than waiting to be unblocked. When something was genuinely impossible, you documented why and moved on.
- You bring an entrepreneurial and independent mindset. You are excited about spotting opportunities and then acting on them.
- Fluency in English is required (German is a plus).
THIS ROLE IS NOT FOR YOU IF…
- You’re not genuinely excited about being able to stretch across design and engineering functions.
- You’ve never built an AI prototype and/or shipped code, side projects count.
- You pride yourself in what you delivered rather than its impact
- You need certainty, a full brief, or someone else’s research to get started.
- You don’t believe in fast learning and getting things into customers hands early and use
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal tech meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Regional Director, Sales for our Financial Services vertical in the US, you'll lead a high-performing team of Strategic Account sales professionals to grow adoption of GitLab's AI-powered DevSecOps platform across banking, insurance, capital markets, and fintech, helping financial institutions plan, build, secure, and ship software faster across the entire software development lifecycle. You'll be responsible for managing software sales, bookings, and revenue, while building strong relationships with new and existing customers who rely on GitLab to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. Reporting to the AVP, Financial Services, you'll hire and develop top talent, set clear territory and industry strategies, and ensure your team's sales plans align with GitLab's overall growth goals. In your first year, you'll focus on building a strong team culture, deepening our presence with leading financial institutions, and consistently meeting or exceeding performance objectives in a fast-paced, open source software and SaaS environment.
What you’ll do
Lead, coach, and motivate a team of Strategic Account Leaders focused on the US Financial Services market to deliver software sales, bookings, and revenue results
Drive territory and industry planning by analyzing market dynamics, customer needs, and competitive trends to identify and execute on growth opportunities
Develop and own accurate sales forecasts, territory management plans, and growth strategies that align to GitLab's overall revenue goals
Establish, track, and report on key performance metrics for the team, and take action to address gaps and improve outcomes
Collaborate closely with Renewals, Marketing, Sales Operations, and other cross-functional partners to manage pipeline health, renewal performance, and deal execution
Recruit, hire, and onboard top sales talent while investing time weekly to build and maintain a strong pipeline of potential future hires
Create a high-performing, inclusive, and positive team culture through regular coaching, clear expectations, and ongoing development
Educate and enable your team on GitLab's product, pricing, AI-powered DevSecOps positioning, and key industry and regulatory factors relevant to financial services (such as SOX, PCI DSS, FFIEC, DORA, and third-party risk and model governance requirements)
What you’ll bring
7-10 years of progressive experience in field sales, sales operations, and sales management in an open source software, DevOps, or similar software-as-a-service environment
Demonstrated success leading and developing account-focused sales teams, including hiring, coaching, and performance management
Experience selling to Fortune 500 and enterprise financial institutions, with a willingness to "roll up your sleeves" and participate directly in selling activities
Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
Experience building and executing go-to-market strategies for regulated industries, ideally Financial Services
Ability to exercise effective judgment, sensitivity, and creativity as needs change, and to thrive in a fast-paced environment with a challenging workload
Strong relationship-building, negotiation, and presentation skills, including executive-level written and verbal communication and the ability to mentor others
Alignment with
GitLab's values
and a genuine passion for open source, with openness to candidates who bring transferable leadership experience from adjacent software markets
Ability to travel if needed and comply with the company's
travel policy
About the team
You'll join our AMER Enterprise Sales organization, leading the US Financial Services vertical as part of a broader, all-remote team that collaborates across time zones using GitLab's asynchronous workflows. This team is responsible for driving new and expansion revenue, partnering closely with Renewals, Marketing, and Sales Operations to serve financial services customers and grow adoption of GitLab's AI-powered DevSecOps platform. You'll manage a group of Strategic Account Leaders, build a pipeline of future talent, and help shape our go-to-market strategy in a fast-evolving, highly regulated market.. For more on how this team works, see our
Sales Team Handbook
.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$148,000
—
$248,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Limassol, Cyprus
Workplace: on-site
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
We are seeking an experienced
HR Manager
to join our passionate team.
Job Responsibilities:
Act as the main HR point of contact for employees and managers, providing hands-on support across a wide range of people-related matters.
Build strong relationships across the company and maintain a good understanding of employee experience, team dynamics, and emerging people needs.
Partner with managers on performance, development, employee relations, organizational changes, and complex individual cases.
Own and continuously improve key HR processes across the employee lifecycle, from onboarding and probation to development, internal moves, and offboarding.
Review and adapt existing HR practices to better fit the company’s evolving needs, culture, and ways of working.
Identify gaps and proactively design and implement new HR practices, policies, and solutions where needed.
Use employee feedback and people data to identify trends, risks, and opportunities for improvement.
Help build a scalable and effective People function that evolves together with the business.
Take ownership of HR processes, policies, and benefits currently provided at group level, assess their fit for company, and adapt, replace, or redesign them where needed as the company evolves.
Own and evolve employee benefits and related People programs, evaluating their effectiveness, employee value, cost, and fit with the company’s needs.
Balance employee needs with business priorities, applying sound judgment and ensuring People decisions are practical, consistent, and aligned with the company’s goals and culture.
Ensure HR practices and policies remain compliant with applicable employment requirements, working with internal or external legal and operational partners where necessary.
You’ll thrive here if you have
5+ years of broad HR experience in a People Partner, HRBP, or Senior HR Generalist role, ideally within a technology, fintech, or other fast-paced environment.
Strong hands-on experience across the employee lifecycle and solid knowledge of core HR processes.
Proven experience independently owning and improving HR processes, not only supporting their execution.
Ability to assess existing practices, identify what needs to change, and drive improvements from idea through implementation.
Strong employee relations experience and confidence handling complex or sensitive individual cases.
Comfortable being a visible and approachable HR presence for employees while partnering effectively with senior managers.
Strong ownership, judgment, communication, and stakeholder management skills.
Comfortable working in an evolving environment where processes and ways of working are still being developed.
Experience building, transforming, or localizing HR practices would be a strong advantage.
Fluent English. Russian is a plus.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family.
Corporate mobile plan (unlimited in Cyprus with roaming included).
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR Interview (45 minutes);
Hiring Team Interview (1 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Most subscription businesses lose a password. We lose GPU-seconds.
When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job.
You are the person who finds them, proves it, and puts a number on it.
You make sure:
- Every enforcement action we take is backed by evidence a stranger could follow
- We know what abuse cost us last month, on the same basis as last month
- The detection system is measured against real cases, not against its own past decisions
- When a ring changes shape, somebody notices this week — and that somebody is you
WHAT YOU WILL DO
Investigation & casework
- Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action.
- Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence.
- Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger.
- Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has.
Evidence & defensibility
- Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts.
- Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence.
- Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action.
Quantification & reporting
- Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down.
- Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them.
- Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day.
Monitoring & adaptation
- Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week.
- Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again.
- Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit.
How we work
- SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax.
- Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts).
WHO WE'RE LOOKING FOR
- 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract.
- Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role.
- Python at working level for analysis — pandas, notebooks, a bit of graph work.
- Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence.
- Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable."
- Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting
- Trust & safety investigators and platform-integrity analysts
- Chargeback, dispute or AML analysts who write their own queries
- Strong product or BI analysts who got handed the abuse problem and kept it
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build models full time — that is the Antifraud data scientist, and it is open
- Want to do content moderation or NSFW classification
- Would put an account on a ban list without being able to say why in one sentence
- Treat every negative-margin account as an abuser
- Need a labelled dataset or a clean table before you can start
- Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Generative video has a problem most subscription businesses don't: every unit we sell costs us real compute. A stolen password costs a streaming service nothing. An account farm on an unlimited generation plan costs us GPU-seconds, at scale, every hour it runs.
We have found organised operators running hundreds of accounts on a single card, reselling unlimited generations, and harvesting per-account promotional grants at industrial scale. We have also found that most of our negative-margin accounts are not abuse at all — they are ordinary heavy users on an unlimited plan, which is a pricing problem wearing a fraud costume. Telling those two populations apart, at account level, before the money is gone, is this job.
You own the question of who is taking value they did not pay for, and the system that stops them.
You make sure:
- We catch abuse before the compute is burned, not in a post-mortem that reconciles the loss
- Every enforcement action has a measured precision, a measured cost of being wrong, and a way back for the customer we got wrong
- The difference between fraud and unprofitable pricing is a number we can defend, not a vibe
- When operators adapt — and they will, within days — we find out from a monitor, not from the monthly margin review
WHAT YOU WILL DO
Detection & scoring
- Own the account-abuse scoring system end to end: signals, weights, thresholds, the scoring job, the monitoring, and the recalibration when it decays.
- Build detection that fires early. A rule that catches 88% of the money on day 11 is worth far less than one that catches 60% at checkout, and you should be able to say why in dollars.
- Work the two halves that actually matter together: linkage (who is connected to whom) and economics (what are they consuming). Either one alone produces a system nobody can switch on — linkage without economics flags families sharing a card, economics without linkage flags our best customers.
- Treat cost as a gate, not a label. On an unlimited plan, being gross-margin negative is normal.
Entity resolution & ring detection
- Find rings, not just accounts: shared payment instruments, IP and ASN concentration, email-stem families, synchronised registration bursts, behavioural fingerprints, automation signatures.
- Do it without a reliable device fingerprint — we do not have one today, and part of this job is telling us what it would be worth and what it would cost.
- Know where graph methods break. Transitive closure through a shared card will happily merge thousands of unrelated people into one "ring"; we have done exactly that and thrown the result away.
Enforcement, policy & the cost of being wrong
- Design graduated, reversible actions — throttle, rate-limit, step-up verification, hold, pre-grant refusal, manual review queue, ban — and match the severity to the confidence.
- Own the false-positive budget explicitly: how many paying customers are we willing to inconvenience to save a dollar of compute, and what is the appeal path for the ones we get wrong.
- Build the pre-grant gates. The cheapest abuse to stop is the kind we decline to enable in the first place — a trial we do not grant costs nothing to claw back.
- Partner with Payments on Stripe Radar, chargebacks and dispute economics; with Support on the queue your model creates; with Legal on what our Terms actually entitle us to do.
Measurement & adversarial monitoring
- Quantify what the system is worth in money — COGS avoided, net of the revenue you destroyed and the support cost you created. Keep that number current.
- Run holdouts even on enforcement, wherever it is legal and safe to do so, because otherwise you will never know what your rules are worth.
- Monitor for adaptation, not just drift. Model decay here is caused by an adversary, and it looks different: a signal stops firing, a ring changes shape, a cohort's behaviour shifts inside a week.
- Watch your own inputs. A detection system that silently loses a feature degrades to a system that cannot reach its own threshold — and reports nothing wrong while doing it.
Making it usable
- Ship scores and reasons, never scores alone. An analyst, a support agent or an auditor must be able to read why an account was actioned.
- Produce evidence that survives outside the company. Our abuse work has already been used in an external audit and in Terms-of-Use enforcement; write for that standard.
- Work in SQL, Python and BigQuery on raw event, payment and generation data. We use AI heavily — resourcefulness beats syntax.
WHO WE'RE LOOKING FOR
- Experience building abuse, fraud or trust-and-safety detection that actually took action on real users — payments fraud, promo abuse, multi-accounting, bonus abuse, account takeover, marketplace or gaming abuse. Anti-money-laundering and credit-risk backgrounds transfer if the modelling was yours.
- Genuine understanding of the adversarial setting: that your counterparty responds, that your training labels are generated by your own past decisions, and that offline AUC on a censored label set is close to meaningless.
- Strong SQL and Python on raw event data without help: joins across payments, usage and identity, window functions, cohort replay. Gradient boosting, and the judgment to know when a two-condition rule beats a model.
- Comfort with graph and linkage thinking — connected components, shared-attribute clustering, and an instinct for when a link is evidence and when it is coincidence.
- Precision-first evaluation instincts: precision at the operating point, cost-weighted error, and why you would take 20% recall at 90% precision over the reverse in an enforcement system.
- Unit-economics literacy: gross margin per account, what compute actually costs us, why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk data scientists from fintech, payments, marketplaces, gaming or crypto
- Trust & safety and platform-integrity teams who owned detection and enforcement policy
- Growth or product data scientists who ended up owning promo-abuse because nobody else would
- Analysts from payment processors, PSPs or chargeback/dispute operations who moved into modelling
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build content-moderation or NSFW classification — that is a different function here
- Would ship a ban list without knowing its precision
- Optimize AUC on a label set your own enforcement created, and call it validated
- Need a labelled fraud dataset to exist before you can start
- Treat every negative-margin account as an abuser
- Are uncomfortable that being right 90% of the time means being wrong about real, paying, legitimate people — and that you own what happens to them
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
We sell subscriptions and credit packs to consumers in over a hundred countries, and today almost all of it moves as cross-border card payments in USD. That has three consequences, and this role owns all three.
We are declined more than we should be. In some of our largest growth markets roughly one attempt in three fails, and a meaningful share of those are not "no money" — they are cross-border blocks, card limits, stale credentials on renewal, and issuers who do not recognise us.
We pay more than we should. Our blended cost of acceptance is the single largest line below compute, and the majority of the network component sits on transactions our processor classes as cross-border.
We are not on the rails our customers use. In two of our fastest-growing markets, the dominant local payment method is one we do not offer at all.
You own the measurement and the argument behind fixing all of it.
You make sure:
- We know our true authorization rate — at the unit the business actually cares about, not the one that is easy to compute
- Every basis point of payment cost has a name, a geography and an owner
- A decline is a diagnosis, not a statistic
- When we propose a new rail, a new entity or a new processor arrangement, the number underneath it holds up to Stripe's own analysis and to our board's
WHAT YOU WILL DO
Authorization & decline analysis
- Own authorization rate end to end: by country, issuer, BIN, card brand and funding type, plan price point, first payment vs renewal, and payment method.
- Build and maintain the decline taxonomy — what each decline code actually means, which are recoverable, which are terminal, and which are us rather than them.
- Measure at the right unit. An invoice that succeeds on the third retry is a success, not two failures and a success, and reporting it the other way has made teams optimise the wrong thing.
- Separate soft declines we can recover from hard declines we cannot, and put a number on the recoverable pool.
Cost of acceptance
- Own the blended take rate and its decomposition: interchange, scheme fees, processor markup, cross-border and currency-conversion components, disputes, and the fixed per-transaction pieces.
- Find where the cost actually sits. Averages hide it — the cost is concentrated by corridor, by card type and by whether the transaction is domestic.
- Build the evidence for commercial conversations with our processor, and keep it current enough to reuse.
Local payment methods, entities and routing
- Size the case for new rails market by market: what share of local commerce runs on them, what our current card performance costs us, and what we would realistically recover.
- Model merchant-of-record and local-acquiring arrangements against the alternative of our own entities, honestly — including the fee we would pay for the privilege.
- Design and read the experiments that prove it, with the product analytics team. A new payment method is an A/B test, not a launch.
Renewals, dunning and involuntary churn
- Own the retry and dunning strategy as a measurable system: when to retry, how often, through which rail, and when to stop.
- Quantify involuntary churn separately from voluntary. They look identical in a cancellation count and they need completely different fixes.
- Track the health of stored credentials — network tokens, card-account-updater coverage, expiring cards — because in a subscription business that is silent revenue leakage.
Disputes, refunds and reconciliation
- Own dispute and chargeback rates against network thresholds, with the lag handled properly — disputes arrive weeks after the charge and a same-period denominator understates you.
- Reconcile processor data to the revenue ledger and explain the differences rather than plugging them.
- Work with the antifraud team where disputes are abuse rather than genuine dissatisfaction.
HOW WE WORK
- SQL and Python on raw processor and billing data in BigQuery. We use AI heavily — resourcefulness beats syntax.
- Partner with Finance (the numbers get booked), Product (checkout and paywall), Engineering (the billing integration) and our processor's team directly.
WHO WE'RE LOOKING FOR
- 2+ years in payments analytics, payment operations, billing, or risk at a merchant, PSP, acquirer, or fintech. This is a domain role — general analytics experience without payments does not transfer quickly enough.
- Fluency in the actual mechanics: authorization vs capture vs settlement, decline codes, 3DS and SCA, network tokens and account updater, interchange and scheme fees, chargeback lifecycle, MCC, BIN, cross-border and DCC.
- Strong SQL, without help. Most of this job is joining sessions to intents to charges to invoices to refunds across imperfect keys and getting the denominator right.
- Python at working level for analysis.
- The instinct to check the unit of measurement before quoting a rate — per attempt, per invoice, per user, per session are four different numbers and only one of them answers the question.
- Comfort with subscription billing specifically: renewals, proration, plan changes, failed payments, dunning, involuntary churn.
- Commercial judgment: you can build the case for a rail or a rate and defend it against a vendor who does this for a living.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Payment operations or payments analytics at a consumer subscription, marketplace or gaming company
- Analysts from PSPs, acquirers, orchestration platforms or card networks
- Billing / revenue operations analysts who owned dunning and involuntary churn
- Risk or chargeback analysts who moved toward the acceptance side
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to own checkout UX or pricing — that is Product Analyst, and it is open
- Want to build fraud models — that is the Antifraud data scientist, and it is open
- Would report an authorization rate without saying what the denominator was
- Would take a processor's own analysis of their own performance at face value
- Need someone else to prepare the data
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: sousse, Tunisia
Workplace: on-site
Prêt à entrer dans le monde passionnant des services B2B ? Découvrez VEO Worldwide – votre porte d'entrée vers une carrière dynamique ! Depuis 19 ans, nous révolutionnons le secteur des affaires en Europe.
Notre aventure a commencé lorsque NOZ, le leader européen du déstockage, a commencé à s'étendre en Europe de l'Est et en Afrique en 2006. Nous avons été immédiatement inspirés par leur vision et leur dynamisme.
Chez Veo, nous sommes déterminés à trouver des solutions innovantes pour aider les entreprises à tirer le meilleur parti de leurs stocks invendus – comme les anciennes collections, les produits à date courte et les commandes annulées. L'efficacité est notre maître mot ! Et ce n’est pas tout : nous avons des bureaux dans 9 pays, et nous sommes ravis d'annoncer l'ouverture d'un nouveau bureau en Inde en 2024 !
Rejoignez-nous et faites partie d'une équipe engagée envers des valeurs telles que l'engagement, la transparence, la solidarité, l'amélioration continue et la compétence. Ces valeurs ne sont pas que des mots – elles guident tout ce que nous faisons.
Faisons la différence ensemble !
Nous souhaitons renforcer notre équipe à
Sousse
et recruter " Comptable Junior”
Principales responsabilités :
Effectuer le rapprochement bancaire d'un portefeuille d'entreprises en réalisant des enregistrements comptables relatifs aux différences de transferts entre la comptabilité et les relevés bancaires ;
Analyser et vérifier le chiffre d'affaires quotidien des magasins ;
Observer le chiffre d'affaires quotidien ;
Vérifier l'exactitude du solde de la caisse enregistreuse de chaque magasin ;
Assurer l'enregistrement des coordonnées bancaires dans le système comptable (SAP) ;
Assurer l'enregistrement des SAP des dépenses de protocole dans les magasins
Lieu de travail: Sousse
Profil :
• Titulaire d'un diplôme en comptabilité / Finance
• 2 -3 ans d’expérience dans un cabinet de comptabilité ou équivalent
• Niveau B2 en français
• Excel avancé / SAP est un avantage
Savoir-être
Résistant au stress.
Respect de délais
Capacité de résoudre les problèmes
Esprit Analytique
Les avantages
:
• Travaillez dans un environnement où vous avez la chance de vous démarquer et de réelles opportunités de développement professionnel
• Salaire attractif
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We’re looking for a Partnerships Manager to build and grow partnerships for Mayflower across technology, hardware, marketing, and content.
You’ll manage the full partnership lifecycle: find opportunities, assess their business potential, negotiate terms, work with internal teams to launch them, and measure results. You’ll also support existing partners and find ways to grow these relationships.
Job Responsibilities
Manage existing relationships:
Be the main contact for partners. Stay in touch, resolve issues, review results, and find opportunities to expand cooperation.
Find new partners:
Research relevant companies and find opportunities. Prioritize them based on business value, fit with our brand and goals, and the effort needed to launch.
Build business cases:
Estimate potential revenue, costs, resource needs, and return on investment. Explain the expected impact on business metrics and the assumptions behind your estimates.
Negotiate and formalize agreements:
Agree on scope, commercial terms, responsibilities, timelines, and success metrics. Work with Legal and other teams to document these agreements.
Run deep research:
Find technology and hardware partners based on product needs, comparing their capabilities, costs, and integration requirements. Ensure that we find the best fit.
Drive implementation:
Turn agreements into clear launch plans with owners, deadlines, and dependencies. Work with Product, Marketing, Analytics, and other teams to launch partnerships and keep them running.
Coordinate joint marketing if needed:
Work with partners and the Brand Marketing team on campaigns, promotions, and launches. Set clear goals and agree on how results will be measured.
Improve partnership performance:
Compare results with expectations. Recommend when to expand, adjust, renew, or end a partnership.
You will thrive if you have…
4+ years of experience
managing the full partnership lifecycle
.
Strong negotiation and communication skills. You can work through disagreements and reach clear decisions with partners and internal teams.
Ability to manage several partnerships independently, set priorities, and follow through on details.
Experience in business development, including finding new partners and managing existing relationships.
A track record of taking partnerships from initial discussions through negotiation, launch, and performance review.
Strong analytical skills: you can build a business case, assess commercial terms, and estimate the impact on business metrics.
Experience delivering projects with product, engineering, and marketing teams. You can turn an opportunity into clear requirements and coordinate the work needed to launch it.
Strong written and spoken English.
Nice to have
Practical experience in marketing, including brand marketing, communications, or user acquisition.
Experience in product management, product operations, or product integrations.
Experience working with technology companies, hardware manufacturers, or content providers.
A basic understanding of APIs and integrations, enough to discuss requirements with technical teams.
Experience with joint campaigns, affiliate partnerships, or revenue-sharing agreements.
Experience reviewing partners for policy compliance and business risks.
An existing network of contacts in relevant industries.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Recruitment process
HR interview (40 min).
Test task.
Final interview (45 min).
Recommendations check.
Job Offer.
Location: Remote, Australia
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Based in Sydney, as a Senior Solutions Architect in GitLab's ANZ team, you'll be a trusted advisor to GitLab prospects and customers in the region, helping them understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.
You will partner closely with Account Executives and cross-functional teams, own technical evaluations, including proofs of value and workshops, shape solution architectures, and serve as the voice of the customer back to Product Management. You'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.
What you'll do
Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.
Drive the technical evaluation process as the directly responsible individual, including solution design, proof of concept or proof of value ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
Collaborate with Account Executives and regional sales teams across ANZ to shape and execute account strategies that support new customer acquisition and expansion.
Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates.
Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.
Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.
What you'll bring
Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.
Hands-on experience with GitLab or comparable source control, continuous integration and continuous deployment, and collaboration platforms, and the ability to map platform capabilities to customer use cases.
Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.
About the team
The Solutions Architect team is part of GitLab's Sales organisation and serves as the technical counterpart to Account Executives, with this role focused on opportunities across ANZ. The team helps customers realise the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. The team is focused on helping customers modernise end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Port of Brisbane, Queensland, Australia
About Bradken
Bradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach creates opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society.
We're seeking a Warehouse Dispatch & Inventory Controller to join our Port of Brisbane team. This opportunity has become available due to an internal promotion, making it a great chance to join a supportive team and contribute to a critical part of our supply chain operations.
About the role
Reporting to the Logistics Manager, you will play an important role in ensuring accurate inventory management and on-time product dispatch. You'll work closely with internal teams, freight providers and customers to support efficient warehouse operations while maintaining high standards of safety, accuracy and service.
With a strong focus on Customer Centricity, you'll help ensure products are delivered accurately and on time. You'll demonstrate Innovation by identifying opportunities to improve inventory accuracy and warehouse processes, while embracing a One Team approach through collaboration with your colleagues across warehousing, logistics and customer-facing teams.
Key responsibilities include:
Coordinating outbound freight and dispatch activities from the Port of Brisbane facility
Supporting inventory control activities, including stock counts, discrepancy investigations and stock reconciliations
Maintaining accurate inventory and warehouse records using business systems
Ensuring products are packaged and dispatched in accordance with Bradken's Freight Policy
Assisting with receipting inbound goods and daily invoicing requirements
Supporting a safe, efficient and well-organised warehouse environment
Participating in stock takes, toolbox meetings and continuous improvement activities
What you’ll bring:
You are a safety-focused warehouse professional who takes pride in accuracy, reliability and customer service. You enjoy working in a hands-on environment and can effectively manage competing priorities while maintaining attention to detail.
You will bring:
A current Forklift Licence
Year 12 completion
Certificate II in Transport, Logistics, Warehousing, Manufacturing or a related discipline (desirable)
Experience in a warehouse, dispatch, inventory or logistics environment
Strong attention to detail and organisational skills
Experience with inventory control and stock management processes
The ability to follow documented procedures and work safely at all times
Strong written and verbal communication skills
The physical capability to work on your feet and safely lift up to 20kg
This role is based in Port of Brisbane, QLD
Please note: Applicants must have the legal right to work in the country where this role is based. Bradken is unable to provide visa or work permit sponsorship for this role.
Why join Bradken?
At Bradken, you’ll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and more sustainable resource operations.
You’ll join a team that values different perspectives, shares expertise and has the courage to challenge how things are done. We support your growth through hands-on experience, learning and development, and opportunities to work across functions and locations. Safety, respect and wellbeing come first, so you can do your best work and enjoy life beyond it.
We offer:
A safety-first culture
Competitive pay and benefits
Flexible work options, where the role allows
Learning and development opportunities
An Employee Assistance Program for you and your family
Our hiring process
As part of our selection process, we may invite you to complete a one-way video screening at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you need an adjustment or an alternative format at any stage, please let us know.
Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for an IT Operations Engineer to be the face of IT at Baseten: the person who makes technology just work for our team, in the office and remotely. You’ll own day-to-day support, office IT, and new-hire onboarding, and you’ll work alongside our IT Engineers, who design the controls and automation you’ll run and improve.
This is an on-site role based in San Francisco.
RESPONSIBILITIES
- Be the go-to point of contact for hardware, software, and access issues across a macOS-first fleet, with some Windows.
- Give every new hire a great first day, from a ready-to-go laptop to working accounts, whether they’re in the office or remote.
- Run onboarding, role changes, and offboarding through our automated workflows, and catch the exceptions they don’t cover.
- Keep the office running smoothly: conference rooms and AV, network and Wi-Fi, printers, and walk-up support on office days.
- Support new office buildouts and plan workplace IT as we grow.
- Manage IT assets, and vendor relationships, including stock and shipping for remote teammates.
- Build a self-serve knowledge base and workflows that reduce ticket volume and help people help themselves.
- Find recurring friction and automate it within our AI ITSM (Serval) and existing tools, collaborating with IT Engineering on new integrations as needed
- Handle day-to-day administration of our core SaaS tools within delegated, scoped roles.
REQUIREMENTS
- 5+ years in IT support or IT operations, ideally at a fast-growing company
- Hands-on experience supporting a macOS fleet end to end: troubleshooting login, FileVault, permission, and profile issues; enrolling devices and deploying apps and OS updates through an MDM (e.g. Kandji), including remote lock and wipe; and managing hardware through Apple Business Manager, AppleCare repairs, and reimaging for redeployment
- Hands-on experience administrating Google Workspace, Slack and Zoom
- Experience with conference room, AV, and office network setup and troubleshooting.
- Flexibility to support events in the evening may be occasionally required
- Experience with automation or scripting to streamline repetitive work.
- Excellent communication and a real care for the support experience.
- Strong organization across competing priorities in a fast-paced environment.
- Ability to be in our San Francisco office 5 days a week and lift standard IT equipment.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
УдалённоseniorRemote - United States
УдалённоUnited States; Denver; Chicago; Seattle; Austin; Atlanta; New York; Los Angeles; Boston; San Francisco
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УдалённоUnited States; Denver; Chicago; Seattle; Austin; New York; Los Angeles; San Francisco
УдалённоThe Netherlands; United Kingdom; Spain
seniorUnited States - Remote
ГибридseniorBerlin
УдалённоRemote, United States; You'll join our AMER Enterprise Sales organization, leading the US Financial Services vertical as part of a broader, all-remote team that collaborates across time zones using GitLab's asynchronous workflows; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
УдалённоseniorRemote, Australia
Port of Brisbane, Queensland, Australia; This helps us provide a fair and consistent experience when working across locations and time zones