Location: Limassol, Cyprus
Are you looking for the next professional opportunity, that will challenge you and advance your career?
Join our team now!
Tickmill is looking to hire a
Data Analyst
to mainly c
ollaborate with stakeholders and Product Owners/Analysts to understand their data needs and provide actionable insights based on data analysis.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options).
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields.
Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth.
Join the Tigers!
What does the role look like?
The
Data Analyst
will have the chance to:
• Collaborate with stakeholders and Product Owners/Analysts to understand business requirements and support data-driven decision-making.
• Analyze large and complex datasets to identify trends, patterns, and actionable insights.
• Develop and maintain dashboards, reports, and visualizations to effectively communicate findings to stakeholders.
• Support the implementation of data-driven solutions that improve business performance and operational efficiency.
• Contribute to analytics projects related to product performance, client behavior, acquisition funnels, and client lifecycle analysis.
• Ensure data accuracy and consistency through validation and quality checks.
• Work closely with BI team members to improve reporting processes and analytical capabilities.
• Stay up to date with industry trends, analytical techniques, and data visualization best practices.
What do you need to succeed in this role?
• Bachelor's degree in a quantitative field such as Mathematics, Statistics, Computer Science, Information Systems, or a related discipline.
• Minimum 2–4 years of experience as a Data Analyst or in a similar analytical role, preferably within the Finance/FX industry.
• Strong analytical and problem-solving skills with the ability to collect, organize, analyze, and interpret data accurately.
• Excellent communication skills with the ability to present analytical findings to both technical and non-technical stakeholders.
• Experience gathering business requirements and translating them into reporting and analytical solutions.
• Experience performing cohort analysis, funnel analysis, segmentation, retention analysis, and KPI performance monitoring.
• Hands-on experience with data visualization tools (Power BI preferred).
• Strong SQL skills and understanding of dimensional modeling concepts, semantic models, and how to consume data from existing star schemas.
• Working knowledge of DAX and Power BI data modelling principles.
• Demonstrated ability to independently translate ambiguous business questions into structured analytical approaches and actionable recommendations.
• Attention to detail, curiosity, and a proactive approach to solving business problems.
• Excellent command of English, both written and spoken.
• Strong teamwork and collaboration skills.
Will be considered as a plus:
• Experience with statistical analysis and A/B testing concepts.
• Basic knowledge of machine learning concepts and their business applications.
• Proficiency in Python or R for data analysis and automation.
• Experience working with financial services, trading, or FX data.
• Familiarity with data governance and data quality best practices.
• Knowledge of Agile methodologies and DataOps principles.
• Familiarity with Databricks or similar cloud platforms.
• Experience conducting market, competitor, or benchmarking analysis.
By joining us, you can expect:
• Unique Opportunity for a career in a global, fast-growing company.
• Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
• Opportunities to learn and grow through our “Employee Training & Development program”.
• Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care.
• Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
• Participation in our welfare investment and savings plan through our Provident Fund Scheme.
• Birthday and Loyalty benefits.
• Collaboration with SportBenefit.
What to expect from our recruitment process:
First interview HR call
Task Assessment
Technical interview
Final interview with top management
Make your next Career step and apply NOW!
*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Atlanta, United States; Raleigh, United States; Philadelphia, United States; Tampa, United States; Baltimore, United States
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills is a plus
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Mexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills is a plus
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Tabuk, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia
The Operations Engineer will be responsible for monitoring and controlling the operation of all facility systems and coordinating maintenance-related activities at the Primary Nursery Facility in NEOM. The role will also oversee the delivery of support services, including Janitorial, Horticulture, Pest Control, Waste Management, and Office Services.
The Operations Engineer will ensure the safe, efficient, and reliable operation of electro-mechanical systems, monitor service provider performance, ensure compliance with operational KPIs, resolve customer complaints, and continuously identify opportunities to improve facility performance, energy efficiency, and end-user satisfaction.
Key Responsibilities
Supervise and coordinate the daily operation of all MEP and electro-mechanical systems at the Primary Nursery Facility.
Monitor and control equipment including MCCs, pumps, VFDs, fans, instrumentation, emergency generators, AHUs, chillers, and related systems.
Plan operational activities, establish priorities, and coordinate maintenance and project-related works.
Conduct regular inspections and monitor system performance to ensure facility readiness, reliability, and compliance with operational requirements.
Analyze system performance, operating parameters, alarms, and set points, and implement corrective actions and improvement initiatives.
Respond promptly to emergencies, major faults, equipment failures, and operational interruptions.
Support Root Cause Analysis (RCA), incident investigations, commissioning activities, and the implementation of corrective actions.
Manage and monitor contractors and service providers delivering Janitorial, Horticulture, Pest Control, Waste Management, and Office Services.
Ensure customer satisfaction by resolving complaints, high-priority tickets, and recurring operational issues while monitoring service delivery against KPIs.
Requirements
Bachelor’s degree in Electrical, Mechanical, Electro-Mechanical Engineering, or a related field.
4–6 years of experience in Facility Management, Facility Operations, or a similar role.
Proven experience in the operation and monitoring of MEP and electro-mechanical systems.
Good knowledge of facility systems and equipment, including MCCs, pumps, VFDs, generators, AHUs, chillers, fans, and instrumentation.
Ability to read and interpret technical drawings and understand MEP commissioning procedures.
Experience in contractor management, service provider coordination, and KPI monitoring.
Strong knowledge of troubleshooting, problem-solving, Root Cause Analysis (RCA), and corrective action processes.
Good communication, leadership, coordination, analytical, and customer service skills.
Good command of written and spoken English, with the ability to work effectively under pressure and respond to operational emergencies.
Location: İstanbul, Türkiye
Workplace: remote
💻 About Kodland
Kodland is an international online education platform helping children and teenagers develop coding, mathematics, digital design, and future-ready technology skills.
Through live online classes and project-based learning, students gain practical digital skills while building confidence, creativity, and problem-solving abilities.
We are now looking for an experienced
Customer Service Specialist
to join our GCC team and support enrolled families throughout their journey with Kodland.
The internal title for this role is
Customer Service Manager (CSM)
. However, this is an individual-contributor position. You will manage customer relationships, requests, and cases—not a team of employees.
🎯 What Will You Do?
As a Customer Service Specialist, you will support parents and students from the moment they join Kodland and help ensure that their learning experience remains smooth, clear, and positive.
Your responsibilities will include:
Communicating with parents through phone, chat, and email
Welcoming newly enrolled families and helping them understand the next steps
Supporting customers with class access, schedules, logins, transfers, freezes, and general course-related questions
Following up with families when students miss lessons or stop attending regularly
Understanding the reason behind customer dissatisfaction and working toward a suitable solution
Handling complaints calmly and professionally
Managing refund requests and discussing possible alternatives with families
Negotiating installment and payment-related solutions within company policies
Responding to objections in a clear, empathetic, and solution-oriented way
Recording all customer interactions and case updates accurately in CRM and helpdesk systems
Coordinating with teaching, technical, finance, and operational teams when additional support is required
Taking ownership of each case until the customer receives a clear resolution
The main goal of this role is not only to answer questions, but also to protect the customer experience, rebuild trust when problems occur, and help families continue their learning journey with Kodland.
🕒 Working Model
This is a fully remote, full-time position.
40 working hours per week
Five working days and two days off
One weekend day is included in the working schedule
Work is organized through scheduled shifts
Regular attendance and reliability are essential
Because customers depend on timely support, employees are expected to follow their assigned schedules consistently and remain available during their working hours.
💰 Compensation
The compensation package consists of:
$185 fixed monthly salary
Up to
$50 monthly KPI bonus
The KPI bonus is based on measurable performance areas such as:
Customer satisfaction
Response and resolution time
Quality of communication
Accuracy of CRM and ticket updates
Successful handling of complaints and customer concerns
Compliance with internal processes
🧭 Training and Onboarding
Successful candidates will complete a structured onboarding and role-training process before managing customer cases independently.
The onboarding process generally includes:
Introduction to Kodland and the customer journey
Customer communication standards
CRM and helpdesk system training
Complaint and objection-handling practice
Refund and installment scenarios
Internal policies and operational processes
Practical cases and role-play sessions
Ongoing feedback and support will be provided by the Team Leader and the Customer Service team.
🚀 What Does Kodland Offer?
100% remote work
Experience in an international EdTech company
Structured onboarding and role training
Ongoing support and regular feedback
Experience with international customers and teams
Development in customer service, retention, negotiation, and operations
Internal career-growth opportunities for strong performers
Employee discounts on Kodland educational programmes
✅ Mandatory Requirements
Fluent Arabic and English communication skills
At least
1–2 years of professional customer service experience
Previous experience handling customers through calls, chat, or email
Practical experience with customer support or ticketing platforms such as:
Omnidesk
Zendesk
Freshdesk
Intercom
Or similar helpdesk systems
Practical experience with CRM systems such as:
amoCRM
Bitrix24
Salesforce
HubSpot
Or another comparable CRM platform
Strong written and verbal communication skills
Confidence in handling complaints and emotionally difficult conversations
Experience responding to customer objections
Ability to discuss refunds, cancellations, installments, and payment concerns professionally
Strong negotiation and problem-solving skills
Ability to remain calm, empathetic, and respectful under pressure
Strong organization and attention to detail
Ability to manage several customer cases and systems simultaneously
Ability to document customer interactions accurately
Availability to work full-time for 40 hours per week
Availability to work one weekend day
A personal laptop or computer suitable for remote work
Stable internet connection and a quiet working environment
Ability to commit to Kodland as the primary professional role
🌟 Experience That Will Be an Advantage
Experience in one or more of the following areas will be considered an advantage:
Customer retention
Refund prevention or cancellation handling
Billing and installment support
Complaint resolution
Customer success
Call centres
Subscription-based services
Online education or EdTech
Supporting parents or family-oriented customers
Working with customer satisfaction or response-time KPIs
Cross-functional coordination with finance, technical, or operations teams
🎯 You May Be a Strong Fit If:
You enjoy helping customers solve real problems
You can listen carefully and identify the concern behind a complaint
You understand that customer service also requires ownership and follow-up
You are comfortable discussing sensitive topics such as refunds and payments
You can protect the customer relationship without making unrealistic promises
You communicate confidently while remaining respectful and empathetic
You can work independently and stay organized in a remote environment
You are comfortable being evaluated through service-quality KPIs
You are looking for a stable role where you can build long-term experience
⚠️ This Role May Not Be Suitable for You If:
You prefer to transfer difficult cases instead of owning them until resolution
You are uncomfortable handling complaints, refunds, or payment discussions
You do not want to work on weekends
You find it difficult to follow fixed processes and document your work
You are looking for a temporary or short-term role
You have frequently changed jobs after very short periods and cannot clearly explain the reasons for those transitions
You are unable to commit consistently to a full-time remote schedule
We understand that career changes can happen for many valid reasons. Candidates should simply be prepared to explain short employment periods and demonstrate their interest in building a stable, long-term professional relationship with Kodland.
Location: Tbilisi, Georgia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you an experienced customer experience professional with leadership skills and a strong passion for being strategic and using insights to deliver exceptional service?
#WOLT-GEO-SA
Does leading support within one of Europe’s fastest-growing tech companies sound like your next adventure? If the answers to the questions are "yes" then keep reading!
Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners. We launched in Georgia in April 2018 and have since then started conquering the food delivery scene in Tbilisi, Batumi, Rustavi and Kutaisi and other cities in Georgia.
As our team is growing, we're looking for a Support Manager to join our Shared Service Center team in Georgia! In our Support team there is no typical day. To be successful in this role you will need to be independent, customer-oriented, and have excellent interpersonal and relationship-building skills to provide best support to our Customers, Restaurants and Courier Partners. We are looking for someone who takes ownership beyond the obvious and who can take that extra step to support the team.
As our Support Manager you will lead our Shared Service Center team and inspire the high-quality standard of service that we provide to our customers and partners. With their excellent management skills, our Support Managers ensure that our Support Leads are running the operations between customers, restaurant partners and courier partners smoothly.
What you’ll be doing
Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners
Contribute to strategic initiatives and their execution in order to constantly improve the service proposition
Guide and coach the team in order to improve the associate’s performance, personal development and happiness
Implement new work procedures and features and encourage feedback around these
Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements.
Together with the Content, Training and Quality team, develop the quality and content processes within the Support operations in line with the training operations
Collaborate closely with other teams to meet the needs of the customers and improve overall level of service.
Lead by example and show what customer-obsessed means: At Wolt, the Support Team knows that customer interactions serve a larger purpose than simply fixing problems. The Support Manager will lead by example and raise the bar for the way support is provided at Wolt.
Our humble expectations
You can formulate yourself very well, both verbally as well as in written form in English and Georgian.
You are customer obsessed and have experience in Customer Support or Customer Service.
You have 3-5 years of experience in leading a team, preferably leading a leadership team or other more senior team
You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance.
Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise.
You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills.
You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
You have strong presentational skills and proficiency in Office tools
Any trainings or experience in people or project management are an advantage
A degree in Business Administration is a strong plus!
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: London, United Kingdom; München, Germany; Göppingen, Germany; Porto, Portugal; Berlin, Germany
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a VP, Customer & Retention Marketing to build and scale our programmatic approach to customer engagement across a global base of 500,000+ SMB/long-tail customers. This is a unique opportunity to own the full post-sale customer journey for a segment that is not covered by dedicated Customer Success Managers — designing scalable, data-driven programs that combine the discipline of programmatic CSM with the craft of retention and lifecycle marketing.
You will lead and grow a team responsible for onboarding, adoption, retention, and expansion (upsell/cross-sell) across our entire customer base, partnering closely with Product to shape the post-sale experience and reduce churn at scale.
CSM coverage, build programmatic customer success at scale: Design automated, segmented onboarding programs that drive activation and time-to-value without human touch.
Reduce churn: Develop early-warning and intervention programs (lifecycle campaigns, in-app messaging, email, health scoring) to identify at-risk accounts and drive proactive retention.
Drive expansion revenue: Identify monetization opportunities and turn them into programmatic execution. Plan and execute upsell and cross-sell campaigns across segments, channels, and lifecycle stages.
Partner with Product: Work hand-in-hand with Product Management and Product Marketing to influence roadmap, in-product messaging, and self-serve journeys that improve retention and reduce friction.
Build and lead a team: Hire, develop, and scale a Customer & Retention Marketing team, establishing clear ownership across onboarding, lifecycle, retention, and expansion.
Segment and personalize at scale: Build data-driven segmentation (by industry, usage, tenure, geography, revenue tier) to enable relevant, automated communication across the customer lifecycle.
Own the metrics that matter: Define and be accountable for retention/renewal rate, net revenue retention (NRR), churn rate, expansion revenue, and program-level engagement metrics.
Leverage marketing automation & CRM/CS tooling: Own the tech stack (e.g., marketing automation, CDP, in-app messaging, CS platforms) to enable scalable, triggered, and behavior-based communication.
Global orientation: Adapt programs for regional, linguistic, and cultural nuances across a worldwide customer base.
Requirements
8+ years in B2B SaaS/software marketing, with significant experience in customer marketing, lifecycle marketing, retention marketing, or programmatic customer success.
Proven track record building and scaling retention/expansion programs for large, long-tail customer bases (ideally without 1:1 account coverage).
Experience owning churn reduction and NRR/expansion as core KPIs.
Proven experience operating at significant commercial scale, ideally with responsibility for customer retention and growth across a customer base or business representing €200M+ in annual revenue.
Strong understanding of customer lifecycle management, segmentation, and marketing automation for B2B audiences.
Experience partnering cross-functionally with Product and/or Customer Success leadership.
People leadership experience — building, managing, and developing marketing teams.
Analytical rigor: comfortable with cohort analysis, churn modeling, and campaign performance measurement.
Experience operating in a global, multi-region customer environment.
Excellent English communication skills; additional languages a plus.
Experience in high-volume, transactional or subscription-based B2B software businesses.
Familiarity with product-led growth (PLG) motions and self-serve customer journeys.
Experience with CS platforms (e.g., Gainsight, Vitally, Totango) and marketing automation tools (e.g., HubSpot, Marketo, Braze, Iterable).
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Premiums for the private pension plan (
BAV
) up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to
lease an e-bike
(Germany only)
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Colombia
We’re looking for a creative, data-driven, and highly organized
Social Media Specialist
to elevate our brand presence across social platforms and build meaningful connections with our audience. This role is responsible for planning, creating, publishing, and optimizing social media content while ensuring consistency in brand voice, engagement, and performance.
The Social Media Manager is responsible for:
Launch, set up, and maintain Plata’s priority social media channels in Colombia.
Create and manage the content calendar, ensuring consistent and timely publishing.
Write, schedule, and publish content across relevant social media platforms.
Develop content formats and templates that can be produced independently without constant design support.
Coordinate with the Support team to establish processes for responding to comments and user DMs.
Track social media performance and use data-driven insights to continuously improve future content.
Monitor relevant local conversations, trends, and competitor activity to identify opportunities for content and audience growth.
Challenges that await you:
Build and establish Plata’s social media presence in Colombia from the ground up, focusing on the channels that matter most to our customers.
Turn ideas into consistent, engaging content, owning the process from planning and copywriting to scheduling and publishing.
Build scalable content formats and templates that allow us to move fast and create high-quality content with greater independence.
Help shape how Plata communicates and interacts with customers across social media, working closely with the Support team.
Use data and performance insights to understand what resonates with our audience and continuously improve our content strategy.
Stay close to local conversations, trends, and competitor activity to identify opportunities to grow Plata’s audience and strengthen our presence in Colombia.
Help us build a social media presence that is relevant, recognizable, and genuinely connected to Colombian customers.
What makes you a great fit:
Proven track record managing Instagram and/or TikTok for a similar product, with measurable month-over-month and year-over-year growth.
Hands-on experience managing social media accounts for a brand, product, agency, or growing company.
Strong Spanish copywriting skills and good command of English.
Experience planning, publishing, and scheduling content independently.
Good understanding of community management and customer communication.
A practical mindset: you can turn ideas into consistently published content.
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions.
Honest Feedback:
valuing open, transparent communication.
Supportive Team:
a strong, collaborative community.
Celebrating Achievements:
recognizing our wins together.
High-Tech Environment:
a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances.
Role overview: We are looking for a Game Mathematician to design, validate, and improve mathematical models for casino games. You will work closely with Product Owners, developers, QA, and certification teams to create engaging, compliant, and mathematically robust game experiences.
Responsibilities:
— Design and develop mathematical models for slots, casual and table games;
— Contribute to game mechanics and feature design together with Product Owners and game designers;
— Build simulations and analytical tools to validate RTP, volatility, hit frequency, maximum win, and other key game parameters;
— Review and verify mathematical implementations together with developers and QA;
— Analyze, update, and adapt legacy mathematical models from previously released games when required;
— Support game balancing, playtesting, and post-release analysis using gameplay and statistical data;
— Work with certification laboratories during game certification, investigate mathematical or technical findings, and prepare required fixes or supporting documentation;
— Analyze market trends and existing game mechanics to identify opportunities for innovation.
Requirements:
— Degree in Mathematics, Statistics, Computer Science, or a related field — or equivalent practical experience;
— Strong knowledge of probability theory, combinatorics, statistics, and mathematical modeling;
— 5+ years of proven experience creating mathematics for slot games and/or other casino games;
— Experience collaborating with certification laboratories and resolving certification-related issues;
— Ability to explain which certification labs you have worked with, what requirements or findings arose, and how you addressed them;
— Proficiency in at least one object-oriented programming language, such as C++, C#, or similar;
— Strong Excel skills and experience with simulations, data analysis, and large datasets;
— Experience with Git;
— Strong analytical thinking, attention to detail, and problem-solving skills.
Nice to have:
— Understanding of player psychology, engagement mechanics, and the iGaming market;
— Experience working with legacy game mathematics, including reviewing, debugging, recalculating, and updating existing models.
Work conditions:
— Work where it suits you: from home, the office, or a mix of both.
— 100% paid vacation and sick days, plus extra days off.
— Medical insurance and mental health support.
— BCoins for internal rewards and fun perks.
— Budget for professional development, certifications, and language courses (English and Polish).
— Hackathons, team events, and legendary parties.
— Kids’ camp for BGamers’ families.
— Referral program with real rewards.
Location: Canada; Calgary; Winnipeg; Vancouver; Halifax; Edmonton; Toronto; Victoria; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models, to be exact) learn in similar ways to humans, by way of feedback. By labelling, ranking, auditing, and correcting model output, you will improve Large Language Models' performance for iterations to come, thus having a lasting impact on Cohere's technology. We are hiring Generalist professionals with broad backgrounds that span multiple consumer-facing or personal domains.
This is a judgment-driven role, not passive data entry. You will review, assess, and provide structured feedback across a broad and evolving range of tasks, evaluating, stress-testing, and improving our models on English-language data spanning multiple modalities (text, image, and structured formats such as JSON, CSV/TSV, and Markdown). This is a great opportunity for professionals with strong analytical skills to contribute to high-impact annotation projects.
Please Note: This is a part-time independent contractor position available within Canada only. We seek candidates who can commit to 16 hours per week at a CAD $30/hour contract rate. This role is BYOD 💻 (Bring Your Own Device, laptop). This position is remote.
As an Data Annotation Specialist, you will:
- Evaluate and rank model outputs: Complete preference and comparison tasks, assessing which responses best conform to project guidelines for accuracy, helpfulness, tone, and safety, and writing clear justifications for your judgments.
- Stress-test and break models: Probe models adversarially to surface failure modes, unsafe behavior, and capability gaps, and document reproducible cases that engineering and research teams can act on.
- Create datasets: Author high-quality prompts, responses, and exemplars to build training and evaluation datasets, following detailed specifications and editing machine-written or human-written outputs to standard.
- Build and apply rubrics and taxonomies: Contribute to the design of grading criteria and rubrics, then apply them consistently to produce structured, high-quality annotations across task types.
- Annotate and correct multimodal data: Label, audit, and rectify inaccuracies across text, image, and structured data, maintaining a high standard of data integrity and accuracy.
- Calibrate and maintain consistency: Participate in calibration exercises and inter-annotator agreement checks to align on standards, and flag ambiguous or uncovered edge cases rather than guessing, since a single misjudgment replicated at scale degrades a model.
- Adapt to experimental work: Take on new and evolving task types as project needs shift, applying sound judgment in areas where guidelines are still being developed.
- Report on model performance: Surface and communicate quality and performance trends in model and agent behavior, giving cross-functional partners clear, well-evidenced feedback on where models succeed, fail, and degrade.
You may be a good fit if you have:
- 1+ years of experience in AI data annotation, LLM evaluation, content moderation, research, or a related analytical role, with exposure to quality assurance, and/or preference ranking.
- Experience applying detailed guidelines to complex and often ambiguous content, with strong contextual and sociocultural judgment, sensitivity to nuance, tone, and register, and the ability to reason well in cases where there is no single correct answer.
- Comfort with ambiguity: a willingness to flag unclear or uncovered edge cases rather than guess, and to work productively on novel, experimental tasks whose definitions are still evolving.
- A sharp, curious eye for inconsistencies, subtle errors, and model failure modes, including the instinct to probe models adversarially and surface where they break. Familiarity with how large language models behave, such as hallucination, sycophancy, and instruction-following gaps, is a plus.
- Excellent command of written English and strong reading comprehension, with the ability to clearly justify your evaluations, including why an output is correct or incorrect, high-quality or low-quality, and to write clear prompts and exemplars that explain your reasoning. Bonus points if you are fluent in another language!
- Strong attention to detail and commitment to accuracy, with the ability to maintain consistency across high-volume and monotonous tasks.
- Comfort working with annotation platforms and structured formats such as JSON, CSV/TSV, Markdown, XML, and YAML.
- Strong execution in a remote environment, including good time management, comfort using new tools, and the ability to work independently in a global, asynchronous team.
Candidate Journey
- Initial Screening: Our Talent Team will review your application.
- First Assessment: If selected to move forward, you’ll receive a multiple-choice assessment by email.
- Second Assessment: Candidates who achieve a passing score will be contacted by a member of our team to complete a more comprehensive assessment focused on their area of expertise.
- Video Screen: If selected to move forward, you’ll have a short video call with a member of our Operations Team.
- Final: Selected candidates will receive an Independent Contractor Agreement.
As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor.
It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and, therefore, compensation for services when Cohere does not require as many hours of services in a week.
Prospective candidates, please be advised: this role involves working with human-generated and model-generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.
Location: Guatemala
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you’ll help grow Aleph’s advertising business by building a focused, well-prioritized book of high-potential accounts.
What You Will Do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle on your own, from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions. Run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What We Are Looking For
Bachelor’s degree (BA/BS).
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
An agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What Will Make Us Really Love You
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail.
You’re passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity: when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feeling.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Aleph
Impact: Own the full client lifecycle for TikTok advertisers in Guatemala and see the direct results of your work on your accounts and revenue.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Work in an industry that changes constantly, where curiosity keeps you learning and where teams that adopt new tools early get ahead.
Flexibility: A hybrid setup (2 days per week in the office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: San José, Costa Rica
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you’ll help grow Aleph’s advertising business by building a focused, well-prioritized book of high-potential small and medium-sized business accounts.
What You Will Do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle on your own, from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions. Run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What We Are Looking For
Bachelor’s degree (BA/BS).
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
An agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What Will Make Us Really Love You
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail.
You’re passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity: when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feeling.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Aleph
Impact: Own the full client lifecycle for TikTok advertisers in Costa Rica and see the direct results of your work on your accounts and revenue.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Work in an industry that changes constantly, where curiosity keeps you learning and where teams that adopt new tools early get ahead.
Flexibility: A hybrid setup (2 days per week in the San José office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: Roma, Italy; Torino, Italy; Napoli, Italy; Venezia, Italy; Bologna, Italy; Palermo, Italy; Milan, Italy
Workplace: remote
We are an international online programming school for children and young people. We teach in over 40 countries, our community counts more than 30,000 students, and our team is made up of over 700 professional tutors. Our goal is to provide young people with the most in-demand digital skills and show them how a computer can become a powerful tool for development, creativity, and their future career. Kodland is growing dynamically and expanding into new markets around the world.
✨
What you'll be doing:
✅ Manage a portfolio of existing customers throughout their learning journey, ensuring high engagement and long-term retention
✅ Conduct outbound sales and retention activities via phone, WhatsApp, email, and CRM to renew learning packages
✅ Build strong relationships with customers, understand their goals, and recommend the right learning solutions
✅ Negotiate offers, prepare personalized proposals, and close renewals, upsells, and reactivations
✅ Maintain accurate CRM records and collaborate with Customer Success, Teaching Operations, and Finance teams
What we need from you:
✅ Native or fluent Italian (spoken and written) — mandatory
✅ English B2+ for internal communication
✅ From 6 months of experience in EdTech, SaaS, Customer Success, Account Management, B2C Sales, Telemarketing, Retention, or similar consultative sales roles
✅ Strong CRM skills (HubSpot, Salesforce, or similar), objection handling, and closing techniques
Will be a plus:
✅ Experience working remotely in an international environment
✅ Comfortable working in a fast-paced, KPI-driven environment
Schedule:
Full-time, 45 hours/week (9h/day), between 09:00–20:00 Italy time, with flexibility for peak afternoon/evening hours
Why Kodland:
Fixed monthly payment of €900 + performance-based commission (up to 6% on revenue tiers)
Typical total monthly compensation: €950–1,400 — top performers earn more
Remote-first, international team culture
Growth opportunities: training and support from day one
Be part of a mission that's changing how children learn
Join Kodland and help shape the future of education! 🌍
Note:
this is a remote working position, so you will need your own laptop, a stable internet connection and a quiet place to work. After the interview, you will be asked to complete a test. If your application is considered suitable, you will receive an email from us in the coming days inviting you to an interview. We therefore encourage you to check your inbox, including your spam folder.
Location: El Salvador (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Role
OKX is one of the world's leading digital asset exchanges, with a regulated and actively expanding presence across Latin America. We are looking for a senior compliance professional to join our LatAm team as Compliance Officer for El Salvador and permanent support for LatAm jurisdictions.
This role combines day-to-day case management with direct regulatory reporting obligations before local authorities, and requires the ability to independently lead process improvements while acting as the key liaison between the global compliance operations team and the regional team.
Strategic Responsibilities
Design, implementation and continuous improvement of the AML/CFT compliance program for El Salvador in alignment with the global standards.
Lead and implement process improvement initiatives across operational workflows and control frameworks for our El Salvador entity.
Serve as the primary point of contact between the global compliance operations team and the local/regional team, ensuring alignment on policies, procedures, escalation protocols, and regulatory standards.
Develop scalable solutions for operational efficiency, accounting for both current regulatory requirements and anticipated changes.
Drive cross-functional collaboration to address regulatory challenges, working with Legal, Finance, Risk, and Product teams as needed.
Contribute to knowledge-sharing across compliance functions and support training efforts for the regional team.
Daily Responsibilities
For Our El Salvador Entity:
Review and resolve escalated Transaction Monitoring cases referred by the operational team: apply senior risk-based judgment to complex or ambiguous alerts, make final suspicious activity determinations, and ensure all case documentation meets the evidentiary standard required for regulatory defensibility.
Review and resolve escalated EDD cases for high-risk customers in accordance with local regulation requirements.
Make final match/no-match decisions on escalated sanctions screening cases referred by the operational team.
Review and determine escalated PEP cases, applying intensified due diligence measures where required and setting the standard for what warrants escalation in the first place.
Own the preparation and submission of Reportes de Operaciones Sospechosas (ROS/SARs) to the UIF.
Own the preparation and timely submission of all mandatory periodic regulatory reports before local authorities.
Qualifications & Experience
4–6 years of verifiable experience in global AML compliance standards applicable to VASPs/PSPs; in-depth knowledge of AML/CFT operations (CDD, EDD, transaction monitoring, sanctions, PEPs).
At least 2 years of verifiable experience in compliance with a Crypto company. [Mandatory]
Stakeholder management skills: ability to interact with senior leadership, and cross-functional teams.
Advanced knowledge of AML/CFT compliance operations, including CDD, EDD, transaction monitoring, sanctions, and PEP screening.
Demonstrated ability to independently manage high-risk cases and make sound, risk-based compliance judgments.
Proficiency with blockchain analytics tools (Chainalysis, Elliptic, TRM Labs or equivalent).
Knowledge of regional and global VASP regulatory frameworks, with focus El Salvador. Experience in additional LATAM jurisdictions is a plus.
Fluency in Spanish is required; English proficiency is strongly preferred.
Perks & Benefits
Competitive total compensation package
Various team building programs and company events
#LI-EWR1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Athens, Greece
Workplace: hybrid
David Kennedy Recruitment
is working with a leading Outsourcing/BPO company that is looking to recruit a
German
speaking
Technical
Customer Advisor
for their office in
Athens, Greece
.
Position:
Technical
Customer Advisor
Location: Athens, Greece
Work model: Hybrid
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
Manage customer interactions via phone, chat, email and social media channels
Identify customer needs and provide professional technical support and troubleshooting guidance
Ask relevant probing questions to diagnose technical issues and guide customers through appropriate solutions
Build positive customer relationships through clear, professional and effective communication
Provide accurate information using internal tools, knowledge bases and support resources
Meet individual and team customer service targets and case handling KPIs
Record customer interactions, update customer accounts and maintain accurate documentation
Follow company communication standards, procedures and customer support policies.
REQUIREMENTS:
Native or near-native fluency in
German and Greek
, both written and spoken
Good command of English, both written and spoken
Previous experience in customer service or technical support is an advantage
Strong troubleshooting and problem-solving skills
Excellent communication and active listening skills
Customer-focused mindset with the ability to adapt to different customer situations
Strong phone handling skills and ability to manage multiple communication channels
Ability to multitask, prioritise workload and manage time effectively
Good computer skills and ability to work with multiple systems simultaneously.
BENEFITS:
Private health and life insurance from Day 1, including dental and eye care
Free access to the company gym
Daily net meal allowance for office and hybrid employees
Fixed working hours for eligible parents with children up to 2 years old
Training and ongoing development opportunities
And many others!!!
Location: Almaty, Kazakhstan
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Kazakhstan's, Central Asia’s and Caucasus’s digital advertising markets are one of the fastest-growing, and you could be at the very heart of it.
Aleph is looking for a Client Partner to work hand-in-hand with global digital platforms and lead new business growth across Kazakhstan. This isn't just another sales role. It's your chance to shape how the country's biggest brands connect with millions of consumers, build a legacy in a market that's just hitting its stride, and do it all backed by one of the world's most exciting platforms.
If you're ambitious, digitally savvy, and ready to make your mark on the Kazakh advertising landscape then we want to hear from you.
What You’ll Do:
Lead the Market:
Define and execute bold go-to-market strategies that grow our presence across Kazakhstan, Central Asia and Caucasus. You won't be following a playbook, you'll be writing it.
Drive Real Results:
Take full ownership of regional sales targets and consistently exceed them. Your wins directly shape the business.
Build Lasting Partnerships:
Cultivate a high-value portfolio of top agencies and advertisers built on trust, insight, and genuine value, not just transactions.
Expand Your Network:
Strengthen and grow your connections across Kazakhstan's and the CIS advertising and digital ecosystem. Your relationships are your superpower.
Shape Regional Strategy:
Collaborate with Client Partners across the region to develop short- and long-term revenue growth strategies that actually move the needle.
Elevate the Industry:
Host workshops, seminars, and educational events that raise the bar for advertising in Kazakhstan and position us as the go-to partner in the market.
Win as a Team:
Partner with internal teams and stakeholders to maximize product success and deliver an exceptional client experience every time.
What you need for this role:
Proven Sales Experience
: a strong track record in media or digital advertising sales, with real numbers to back it up
Client-First Mindset
: genuine passion for building relationships and a natural ability to earn trust
Analytical Thinking
: you turn data and market insights into sharp, winning strategies
Tech Fluency
: confident with Google Sheets, PowerPoint, and Keynote; Salesforce or CRM experience is a bonus
Deep Local Knowledge
: solid understanding of the Kazakhstan and broader CIS advertising landscape
Business-Level English
: strong written and spoken communication; Russian or Kazakh is a major plus
Industry Connections
: existing relationships with key agencies and advertisers in Kazakhstan give you a real head star
What Will Make Us Really Love You:
You don't just follow trends, you spot them early and help your clients act on them. You're energized by fast-moving environments, take initiative without being asked, and bring creative thinking to every conversation. Most importantly, you're driven by outcomes for your clients, your team, and yourself.
What you'll love about us:
Global Team, Local Impact
: Join a diverse, multicultural team operating across world markets, while making a direct impact right here in Kazakhstan and the CIS.
TikTok, Spotify, Digital Turbine Partnerships:
Be the driving force connecting the world's most influential digital platforms with Kazakhstan's and the CIS region's most iconic brands.
Real Career Growth
: From day one, you'll have access to mentorship, hands-on learning, and the kind of responsibility that accelerates careers.
Freedom to Innovate
: This is an environment where bold ideas are welcomed, ownership is encouraged, and great work gets recognized.
A Market at Its Peak Moment
: Kazakhstan's and the CIS digital ad market is at an inflection point. You'll be here for it and you'll help shape it.
Ready to own Kazakhstan's digital future?
Apply now and let's build something remarkable together.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: PL
Workplace: remote
Overview:
SOFTSWISS is hiring a Lead Generation Manager – Africa to join our Business Development team. You’ll be responsible for building a strong, qualified pipeline of prospective operators and partners across African markets, working closely with our Business Development Managers to fuel commercial growth in the region.
Purpose of the role:
You’ll drive top-of-funnel growth across African markets by identifying, researching, and qualifying prospective operators and partners for our iGaming solutions. Your work will directly impact the volume and quality of our sales pipeline, enabling the BD team to focus on converting well-qualified opportunities into long-term partnerships.
Key responsibilities:
Proactively identify and research potential operators and partners across African markets through market mapping, desk research, and industry intelligence tools;
Build and manage targeted prospect lists, keeping them current as the regional market evolves;
Conduct initial outreach (email, LinkedIn, phone) to generate interest and set up qualified meetings for Business Development Managers;
Maintain accurate, up-to-date records in the CRM system (prospects, outreach activity, lead status, source tracking);
Monitor African iGaming news, licensing developments, and operator activity to surface new opportunities;
Support conference and event preparation by identifying target attendees and helping coordinate outreach before and after events;
Contribute market intelligence and prospect insights to the broader Africa go-to-market strategy.
Required Experience:
Minimum 1–2 years of experience in lead generation, sales development, or business development within iGaming environment;
Strong research skills and comfort using tools such as LinkedIn Sales Navigator, CRM platforms, and industry databases;
Excellent written and verbal communication skills; confident conducting cold outreach;
Highly organized, with strong attention to detail in tracking and reporting pipeline activity;
Proficiency in English (B2 or higher).
Nice to have:
Familiarity with the African iGaming market;
Experience with PipeDrive and HubSpot;
Interest in progressing toward a full-cycle Business Development role over time.
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
You own the Microsoft Power Platform at TeamViewer: administration, operations and development. You run and further develop our Power Platform and Copilot Studio landscape, build pipelines and automation, manage connectors including custom connectors, and support our AI Advocates in turning ideas into working, compliant solutions.
Administer and operate the Power Platform: environments, Managed Environments, Dataverse, capacity, licensing, DLP policies and tenant settings
Run and develop Copilot Studio: agent design, topics, actions, knowledge sources, channels, testing, monitoring and lifecycle
Build and maintain Power Platform pipelines, ALM and release processes for solutions across development, test and production environments
Manage connectors end to end, including building, securing and maintaining custom connectors and their authentication
Develop and automate solutions with Power Automate, Power Apps and Dataverse, including admin automation and governance reporting
Coach and support AI Advocates and citizen developers in creating, reviewing and deploying Copilot Studio solutions
Monitor platform health, usage, adoption and cost; troubleshoot incidents and handle service requests as second and third level support
Keep governance standards, security controls and documentation current and practical
Requirements
Several years of hands-on experience administering and developing the Microsoft Power Platform in an enterprise environment
Proven experience building and operating Copilot Studio agents in production
Practical experience with Power Platform pipelines and ALM, including solution management and deployments
Solid experience with connector management, including creating and maintaining custom connectors and their authentication
Strong development skills in Power Automate, Power Apps and Dataverse
Working knowledge of Power Platform governance: environment strategy, DLP, security roles and licensing
Very good communication skills in English; able to explain technical topics to non-technical colleagues and to enable and support a community of business users
Structured, analytical troubleshooting and the ability to work independently across global
Nice to have
Microsoft certification PL-600, PL-400 or PL-200
Scripting and API experience, for example PowerShell, Power Platform CLI, Azure DevOps or GitHub, Microsoft Graph
Familiarity with Microsoft 365 Copilot administration and Responsible AI practices
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Premiums for the private pension plan (
BAV
) up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to
lease an e-bike
(Germany only)
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
УдалённоseniorAtlanta, United States; Raleigh, United States; Philadelphia, United States; Tampa, United States; Baltimore, United States
УдалённоseniorMexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
We brainstorm across time zones, host online hackathons, meet at live events, and sometimes party harder than we plan to
УдалённоCanada; Calgary; Winnipeg; Vancouver; Halifax; Edmonton; Toronto; Victoria; Montreal; Please Note: This is a part-time independent contractor position available within Canada only