Location: Lisbon, Portugal
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: São Paulo, Brazil
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Krakow, Poland
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Toronto, Canada
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO:
- Solve for the customer: We serve multiple stakeholders – People looking for help from our Agents via chat & voice, CX managers using our tools to monitor and improve the process, and Developers looking to build on and extend our platform. Each of these has a unique set of needs and product challenges.
- Innovate: AI Agents represent a new frontier. Discovering new tools and processes for building agents will be among the defining characteristics of the next generation of companies.
- End-to-End Ownership: Drive the entire design process from concept to execution to iteration, in close collaboration with cross-functional partners.
- Collaborate Across Teams: Partner closely engineering, product, leadership, and the entire company to define and build a seamless and cohesive experience.
- Gather Feedback: Get your hand dirty with customer feedback and usability testing to gather insights and iterate to ensure we solve user problems effectively.
- Build Design Systems: Develop and maintain a scalable design system that ensures consistency and efficiency across all products and platforms.
WHAT YOU'LL BRING:
- Proven Experience: Extensive experience in UI/UX design, with background leading design projects from ideation to launch.
- Curiosity: Passion for deeply understanding user needs and finding the right solutions from first principles.
- Full-Stack Design: Visual design is the baseline. You should be fluent in creating beautiful, high-quality designs—working end-to-end from shaping product direction to defining the right interactions and ensuring every pixel is crafted with care.
- Great Collaboration: Design is a team sport, and building great products means working closely with product, engineering, and leadership to help bring ideas to life.
- Excellent Communication: Strong verbal and written communication skills, with the ability to articulate problems, design concepts and decisions to various stakeholders.
- Research Skills: Experience gathering customer feedback, usability testing, and translating findings into actionable design improvements.
- Technical Proficiency: Fluent in Figma and comfortable picking up new tools quickly, especially AI tools. You use them every day to explore more ideas, prototype faster, and push your work further, and you know when your own judgment needs to take over.
- Adaptability and Resilience: Comfort working in a fast-paced startup environment, able to adapt to changing priorities and handle ambiguity with grace.
EVEN BETTER...
- Experience designing for AI-driven products or conversational interfaces.
- Experience working on developer-driven products, including SDKs, APIs, and technical tooling.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Matt Wensing, VP of Product & Design at
Customer.io
, and I'm looking for a Principal Product Designer. Principal Product Designer is the highest individual contributor design role at
Customer.io
. This person shapes the design vision for the company and influences how design is practiced here — through their own craft, through the standards their work sets, and through the partnerships they build with product and engineering leadership.
Customer.io
is in a transformational moment: executing against a strong current product while redesigning what the product is and how it's experienced by a new generation of builders. This role has to straddle both — delivering quality and coherence in what exists today while driving the vision for where things go.
This is not a management role, but it's a leadership role in the fullest sense. Their influence is felt company-wide — in the product, in the culture, and in who we hire.
About you
You have a fully formed point of view on how AI changes what software means — for the people who use it, the people who build it, and the agents that increasingly operate it. You have the conviction to put that view to work across a product and an organization. You lead through clarity and example, give candid feedback that improves the work, and operate with humility and curiosity even outside your own expertise.
What we value
Leads through clarity and example, not control.
You shape culture through your own practice — not top-down direction.
Candid craft feedback.
You give feedback that improves the work, even when it's uncomfortable.
Humility and curiosity.
You operate with openness, especially in areas outside your expertise.
Amplifying others.
You raise the impact of people across the whole company — not just the design team.
Bias for craft.
You stay close to the work by choice, and that proximity is how you lead.
Some things you'll do
Shape and communicate a design vision for
Customer.io
's product as a whole
— the coherent, long-range picture of what excellent looks like for our customers, brought into rooms where product direction gets set
Drive the strategic direction of Pluma
, our design system — architecture, evolution, deprecation decisions, and the principles that govern how it scales
Close the gap between design intent and shipped product
— stay close enough to implementation to catch divergence, and fix it directly when code is the right tool
Design for builder and developer audiences
— CLI-native flows, API-first onboarding, and interfaces built for people who type before they click
Lead the design of agentic and human-AI surfaces
across the product — develop the philosophy and advocate for the standards
Partner with product and engineering leadership on product strategy
— bring design into the conversation before direction is set, not after
Develop and advocate for
Customer.io
's AI product design philosophy
as a framework the whole team builds from
Lead design review for major initiatives
and bring accountability for quality and coherence across what ships
Develop Staff designers
through direct mentorship, critique, and the clarity of your own example
Contribute to hiring and calibration
— assess candidates with conviction and help the team develop a shared language for what excellent looks like
What we're looking for
10+ years of product design experience
with a portfolio demonstrating design vision and organizational impact, not just individual craft
Track record of
shaping design direction at the company level
— influenced what gets built and why, not just how it looks
Designed for developer and builder audiences
— CLI, API-first onboarding, or infrastructure-native products
Developed point of view on AI and agentic product design
— has shipped AI-native interfaces and can articulate a philosophy on interaction models for agentic and delegated use
Contributed to a design system at the strategic level
— shaped what it should be and shouldn't be, and advocated for those decisions over time
Operates with influence without authority
— track record of aligning product, engineering, and exec leadership around a design direction without a management title
Has raised the craft bar at an organizational level
— through critique culture, standards, and the example others internalize
Executive-level communication
— connects design decisions to customer impact, product differentiation, and business outcomes
B2B SaaS depth
— understands complex, data-heavy products and has opinions about where the interaction model breaks
Compensation & Benefits
We believe in transparency. The starting salary for this role is
$245k-$276k USD
, depending on experience and subject to market-rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks of paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions — just a clear, human process designed to help both of us make an informed decision.
30 minute call with Recruiter
45 minute call and portfolio review with Hiring Manager
30 minute call with cross-functional partner
60 minute design case call with members of the design & tech team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions, please contact
jobs@customer.io
.
Join us!
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Chicago, NYC, Dallas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are
A collaborative and strategic leader with deep hands-on experience in Site Reliability Engineering (SRE) and infrastructure Automation. You are comfortable steering the vision for an enterprise automation roadmap while remaining technical enough to dive into the code. You treat infrastructure as a product, ensuring that your automation workflows are as reliable as the services they deploy. You have a proven track record of managing complex hybrid environments and are proactive in building self-service platforms that enhance engineering velocity and system stability.
Responsibilities
Automation Platform Leadership
: Oversee a specialized SRE team focused on the design, deployment, and maintenance of automation toolsets as well as the systems they interact with.
Infrastructure as Code (IaC) Governance
: Establish and enforce standards for IaC to ensure consistent, repeatable, and secure deployments across an entire infrastructure ecosystem. Strong proficiency in Terraform is required.
Configuration Management
: Lead the strategy for automated configuration and state management, ensuring Ansible playbooks and Packer image pipelines are optimized for both Windows, Linux, and ESXi Platforms.
Monitoring & Observability
: Manage the monitoring and health of the automation platforms themselves. Implement SLIs/SLOs to ensure the "tools that build the servers" are highly available and performant.
Lifecycle Management
: Drive the automated lifecycle of both physical and virtual assets, from initial template creation/deployment to automated patching, scaling, and decommissioning.
Custom Tooling & Scripting
: Lead the development of custom scripts and internal providers (Python, Go, PowerShell, Bash) to provide better insights and tooling for our systems.
Collaboration:
Outside of the automation team you will need to be able to collaborate and foster workflows alongside the rest of the Datacenter team and be able to facilitate needs for the team as a whole.
Capacity & Performance
: Analyze system behavior and resource utilization in virtual environments to optimize the performance of automated deployments.
Mentorship & Growth
: Provide technical guidance and career mentorship to SREs, fostering a culture of "automate-first" and continuous improvement.
Requirements
6-10 years’ experience in Infrastructure, SRE or DevOps, specifically focused on infrastructure automation at scale.
Deep proficiency with Terraform (providers, modules, state management) and Ansible (roles, playbooks, Tower/AWX).
Hands-on experience with Image Creation (i.e. Packer, Ansible, SCCM) to build standardized, hardened images for both Windows and Linux in hybrid environments.
Strong experience managing and automating virtual platforms such as VMware (vSphere/vCenter) as well as Cloud providers such as Azure and AWS.
High-level scripting skills in mediums such as Python, Go, PowerShell, and Bash.
Experience with observability tools (Splunk, ELK, Prometheus, or Grafana) to monitor infrastructure health and automation telemetry.
Good understanding of Network topology and design as well as experience with platforms such as Juniper Networks or Palo Alto.
Strong mastery of Git (branching strategies, PR workflows) and CI/CD platforms (Jenkins, GitLab CI, or GitHub Actions).
Equal comfort managing, troubleshooting, and tuning performance for both Windows Server and Linux.
Nice to Have
Previous work experience includes notable periods of team leadership and or management.
Experience with IAM platforms such as Entra ID, Active Directory, and Okta.
Experience with Storage solutions both block based and object based hosted either on-prem (HP Alletra, EMC, DDN) or in cloud (S3, Azure Blob).
Storage Backup/DR administration and management with Commvault or Veeam.
What We Offer:
Competitive base salary and discretionary bonus
Flexible Time Off (i.e. unlimited paid vacation days)
Company paid Holidays (14)
Company paid sick leave
Company-paid health and protective benefits for employees, partners, and other dependents
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Ginger
Free daily snacks in-office
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Seoul, South Korea; Tokyo
Workplace: remote
ABOUT YOU
We are seeking a seasoned and talented Public Relations Manager to join Xsolla's Global Marketing team! In this role, you will support and make significant contributions to the planning, collaboration, execution, and measurement of our PR & Media Relations Campaigns in the Asia-Pacific region.
Our goal is to foster and enhance a favorable image of our company among employees, potential candidates, clients, partners, influencers, industry leaders and gamers within the region. If you excel in writing, technology, and customer service, and you have a strong understanding of games tech, fintech, and forums, this role might be for you. We value team players who listen well, collaborate seamlessly, and are not hesitant to share innovative new ideas. As an individual, you should be responsible, trustworthy, and proactive.
Working from our Kuala Lumpur or Tokyo office or remotely across the Asia-Pacific region, you will contribute to our regional communications strategies and report directly to the Vice President of Global Public Relations.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Foster relationships with Tier 1 and local media outlets and partners across Japan, South Korea, Southeast Asia, and the broader APAC region.
Contribute to marketing communications plans, encompassing strategy, goals, budget, and tactics.
Develop a strategic media relations plan to secure high-profile placements in print, broadcast, and online media across Japanese- and English-language outlets, with additional coverage in regional games, fintech, and web3 events.
Assist in coordinating all public relations activities, including event logistics and speaking opportunities at key regional games, fintech, and web3 events.
Collaborate closely with the integrated marketing manager to create engaging content for audiences across traditional and new media platforms, with sensitivity to regional cultural norms and platform preferences (e.g., LINE, X/Twitter Japan, Naver).
Utilize existing media relationships and cultivate new contacts within the business, technology, and gaming industry media across the APAC region, including key Japanese outlets such as Famitsu, 4Gamer, Dengeki, and Game Watch.
Manage media inquiries and interview requests.
Craft content for press releases, bylined articles, and presentation scripts.
Continually evaluate opportunities for partnerships, sponsorships, and advertising within the region's gaming and entertainment ecosystem.
Establish relationships with thought leaders, industry associations, and gaming ecosystem stakeholders to increase industry awareness across APAC.
Keep abreast of industry trends affecting clients and the APAC gaming market, and make appropriate recommendations regarding the communication strategy surrounding them
Engage in content creation focusing on though leadership, creativity, and maintaining a content bank of editorial ideas aligned with regional market plans.
Requirements
BA/MA degree in Marketing, Advertising, Communications, or a related discipline.
6-8 years of proven track record in strategizing and executing successful public relations campaigns at both domestic and international levels, with meaningful APAC market experience, including Japan.
Strong networks with both local and international business and industry media outlets across the APAC region, including Japan. Relationships with content creators/influencers are an added advantage.
Exceptional writing and editing skills – short form, long form, branded content, light ad copywriting.
PR event planning and execution experience within the APAC region, particularly Japan and South Korea.
Expertise in handling crisis communications.
Prior work experience in the video game industry is a prerequisite, and fintech experience would be a bonus.
Proficiency in localizing press releases for the Japanese market and an understanding of cultural nuances across the region.
Freedom to Act:
Ability to self-motivate, work independently across time zones, and contribute effectively within a globally distributed team environment.
Size and Complexity:
A proven track record of successfully managing a company's reputation and launching multiple products, while consistently projecting a positive, professional image of the organization across diverse APAC markets.
Interaction:
Willingness and ability to undertake special projects.
Ability to handle confidential information with the utmost level of professionalism.
Excellent performance in cross-functional project teams and with external vendors.
External Relationships:
Understanding of the comprehensive range of skills required to manage customer-centric relationships with partners and regional gaming ecosystem stakeholders.
Additional Requirements
As the successful candidate will be working across the APAC region, knowledge and understanding of Japan's Act on the Protection of Personal Information (APPI), as well as other local data privacy laws and business practices, will be essential. Fluency in Japanese and English is required. Proficiency in Korean or Mandarin is a bonus.
BENEFITS
At Xsolla, we know it isn't just about the paycheck. That's why our Benefits Program is designed to meet and enhance our team's physical, mental, and emotional well-being.
We are all about personal and professional growth! Every Xsolla employee has a customized career roadmap, curated by the employee alongside their manager, that helps align company goals with individualized plans. To foster your growth at Xsolla, we offer in-house training, independent study, conference attendance, and higher education opportunities.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
THE ROLE
This posting covers a single opening on our Wealth Management team that will be leveled as either Senior Advisor or Lead Advisor, based on the candidate's years of experience and professional designations. Both levels share the same core mandate and must-have requirements below.
As a Senior or Lead Advisor on our Wealth Management team, you'll provide comprehensive support to our high net worth clients throughout their journey with us. This position is fully salaried with no commission structure or sales targets. Your performance will be evaluated on a balanced scorecard focused entirely on delivering world-class client experiences.
Client segment by level: Senior Advisors typically support clients with $1MM+ in assets; Lead Advisors typically support clients with $3MM+ in assets. Final leveling and book assignment is based on experience and designations held.
WHAT YOU'LL DO:
- Provide exceptional onboarding experiences for new clients, ensuring a smooth transition to Wealthsimple
- Develop comprehensive financial plans tailored to each client's unique situation and goals
- Create custom investment proposals that align with clients' financial objectives and risk tolerance
- Proactively service client accounts, anticipating needs before they arise
- Maintain regular communication with clients through phone, video, and in-person meetings
- Apply your financial expertise to complex client situations involving corporations, trusts, and estates
- Contribute your insights to improve our service offering and client experience
WHAT YOU BRING:
Required for this role (Quebec):
- Pl. Fin. (Planificateur financier / Financial Planner) designation — required. This is a legally protected professional title in Quebec, jointly overseen by the Institut de planification financière (IPF) https://institutpf.org/en/faq and the Autorité des marchés financiers (AMF) https://lautorite.qc.ca/en/becoming-a-professional/financial-planning. It is legally required in Quebec to practice comprehensive personal financial planning and to use the title.
- Bilingual — French and English required.
- CIM or CFA designation required
- Additional designations including FEA, TEP, CPA, etc. are required for a Lead Advisor
EXPERIENCE (BY LEVEL):
- Senior Advisor: 5+ years of experience in wealth management or financial advisory roles
- Lead Advisor: 10+ years of experience in wealth management or financial advisory roles, specifically working with HNW/UHNW clients
ALSO IMPORTANT:
- CFP or IQFP designation is an asset
- Proven track record of delivering exceptional client service
- Strong financial planning and investment management knowledge
- Excellent communication skills with the ability to explain complex concepts clearly
- Client-first mentality in all aspects of your work
- Passion for helping clients achieve their financial goals
- Technology-minded with the ability to leverage digital tools to enhance client experience
WHY YOU'LL LOVE WORKING HERE
- Purpose-driven role focused on client outcomes rather than sales targets
- Opportunity to challenge industry norms and truly put clients first
- Collaborative team environment with access to cutting-edge fintech tools
- Career growth in a rapidly expanding company
- Competitive salary and benefits package
- Be part of revolutionizing how wealth management services are delivered in Canada
If you're passionate about providing unbiased financial advice and creating exceptional client experiences for high net worth clients in a modern, technology-enabled environment, we'd love to hear from you.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Lappeenranta, Finland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 1400 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.
The role
We’re looking for a
Datacenter L2 IT technician
to troubleshoot and solve data center IT hardware issues. This is a position for a technical expert working at the intersection of multiple technical and operational domains.
Position is full time day shift.
Your responsibilities will include:
Solve the challenging hardware related issues with servers, involving in-depth advanced level troubleshooting
Involved in hardware problem management, workarounds and solutions
Solve proactively L1/L2 tasks through ticket system
Update new processes and documentation for IT hardware team
Collaborate with L3 Technician to improve SLA with complex diagnostics
Improve support processes, documentation and training materials
Basic level of network tasks, troubleshooting and support
We expect you to have:
Knowledge of datacenters, and server equipment
Advanced knowledge of IT hardware and practical experience of troubleshooting
Advanced skills working with the Unix/Linux operating system and command line
Experience with equipment monitoring, data analysis and presentation
Proactiveness and sense of responsibility
High proficiency in spoken and written English
It will be
an added bonus
if you have:
Knowledge of network equipment and troubleshooting in advanced level
Driving license type B
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Lappeenranta, Finland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 1400 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.
New data center development:
We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.
The role
As an
IT Datacenter Technician
, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.
Please note that this is a
shift work (day & night shift).
Your responsibilities will include:
Monitor and support the IT infrastructure to ensure optimal performance and uptime.
Diagnose and resolve issues related to server and network hardware within the data center.
Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.
Manage and maintain fiber optic and patch cable connectivity.
Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.
Collaborate with internal teams to resolve technical and operational issues.
Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.
We expect you to have:
Solid understanding of server and networking equipment.
Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
Proven ability to diagnose and resolve hardware-related issues.
A proactive, responsible, and results-driven work attitude.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Senior Hardware Test Engineer to own the test methodology for HMND‑01’s hardware components, robot subsystems, and complete humanoid robots. You will be the engineer who decides what “good” looks like — from a single actuator on the bench to a full robot walking through an integration sequence.
This is a hands-on, technical leadership role. You will design test methods, run them yourself on early prototypes, and partner closely with the test automation team, Manufacturing Engineering, Production Operations, and Supply Chain Quality as we move from EVT toward production. You’ll be the hardware voice that shapes what gets measured on the line, at what tolerance, and why — without owning the QC routine or rig build, which sit with Production Ops Quality and Manufacturing Engineering respectively.
KEY RESPONSIBILITIES
1. TEST METHOD DEFINITION
- Component-Level Methods: Define functional, performance, and stress tests for individual hardware components — actuators, sensors, electronics, structural parts — including pass/fail criteria and required data capture.
- Subsystem Testing: Design integration tests for major robot subsystems (arms, hands, legs, torso, head) covering kinematic accuracy, repeatability, load behavior, and thermal response.
- Whole-Robot Testing: Define and execute system-level tests for full robot assemblies, including end-to-end motion sequences, balance, manipulation tasks, and failure-mode behavior.
2. HANDS-ON TEST EXECUTION
- Prototype Bring-up: Be the first engineer to put hands on each new hardware revision, characterizing performance against design intent and feeding findings back to the design team.
- Failure Analysis: Investigate failures during testing, work with hardware engineers to root-cause issues, and verify fixes.
- Test Documentation: Capture methods, results, and learnings in a way that the rest of the organization can repeat and trust.
3. AUTOMATION SUPPORT
- Test Automation Inputs: Translate manual test methods into specifications for the automation team. Decide which tests can be automated and which must remain manual, and why.
- Tooling: Specify and prototype custom test fixtures, jigs, and instrumentation needed to execute your methods reliably during prototype and bring-up work.
- Data: Define what each test must capture so that automated runs produce results comparable to your manual baseline.
4. PRODUCTION TEST — IN PARTNERSHIP WITH MANUFACTURING ENGINEERING AND PRODUCTION OPS
- Requirements for Line Rigs & Jigs: Provide the technical requirements for production test jigs, fixtures, and test beds — what they measure, at what tolerance, what data they need to capture, and the pass/fail criteria. Manufacturing Engineering owns rig design, build, and commissioning; you review designs and sign off on whether they actually verify what they’re meant to verify.
- In-Process Verification: Define the checks at each stage of assembly that confirm components and sub-assemblies have been built correctly before they move to the next station, including required measurements and rework paths for failures.
- Test Evidence & Traceability: Define what each production test must capture so that results, measurements, and pass/fail outcomes are written to the production database, linked to the serial number of the unit under test — every shipped robot has a complete and queryable build and test history.
- System-Level Acceptance: Define final-product acceptance tests — performance envelopes, functional gates, and sign-off criteria for a robot leaving the line.
5. QUALITY & DESIGN FEEDBACK LOOP — IN PARTNERSHIP WITH SUPPLY CHAIN QUALITY AND PRODUCTION OPS QUALITY
- Component Performance Characteristics: Define the system-level performance characteristics that incoming parts must meet. Supply Chain Quality translates these into incoming inspection criteria and supplier qualification plans, and runs the inspection process.
- Root-Cause Partnership: Partner with Production Ops Quality on root-cause analysis when line failures trace back to component behavior or system design, and feed findings back into engineering.
- Closed Loop with Design: Treat test data as a closed loop with design — surface trends from production into design reviews so the product gets better, not just the process.
QUALIFICATIONS
Must-Have:
- Experience: 5+ years in hardware test engineering, with hands-on testing of complex electromechanical systems — robotics, automotive, aerospace, or similar.
- Test Methodology: Strong grasp of test theory, test design, and pass/fail criteria definition. You can write a test spec that another engineer can execute without follow-up questions.
- Mechanical: Solid understanding of mechanical design principles, common core components (gears, bearings, actuators), measurement tools (calipers, micrometers, load cells, encoders), and technical drawings including GD&T basics.
- Electrical: Comfortable reading schematics, using a multimeter and oscilloscope, and reasoning about basic power and signal integrity.
- Production Fluency: Familiarity with hardware production operations — flow, takt, work instructions, traveler documentation — enough to collaborate effectively with Manufacturing Engineering and Production Ops without trying to own their work.
- Tooling: Experience with test and task tracking systems (Jira, X-Ray, TestRail, or similar).
- Matrix Operating Style: Comfortable influencing test stations, rigs, and equipment design through clear requirements and tight partnership, not through ownership.
- Mindset: Systems thinking — you naturally see how a problem at the component level can manifest as a behavior at the full-robot level.
Nice-to-Have:
- Robotics experience, especially with serial-link manipulators or legged systems.
- Hands-on test rig and fixture design experience (mechanical and/or electrical) — useful for speaking the same language as Manufacturing Engineering on rig requirements.
- Python (or similar) for ad-hoc data analysis and lightweight test automation.
- CAD (SolidWorks/Fusion/NX) for sketching test fixtures.
- Familiarity with ROS2.
- Experience with embedded systems and field buses such as CAN or EtherCAT.
- Experience with industrial automation equipment (servos, gateways, sensors, PLCs).
- Knowledge of statistical quality control fundamentals (SPC, MSA) — for working effectively with Quality on test data interpretation.
WHAT YOU'LL BE TESTING
- Actuators (motors, gearboxes, encoders, drivers)
- Robot manipulators and end-effectors
- Legged subsystems and balance behaviors
- Power and battery systems
- Full humanoid robot assemblies
Location: Philippines; South Africa; Jamaica; Argentina; Morocco
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing physical therapy and wellness company based in Florida, USA, offering both in-clinic and in-home rehabilitation services. They specialize in physical therapy, injury recovery, sports performance, dry needling, and senior wellness programs. As part of their rapid expansion, they are looking for a highly organized and customer-focused Virtual Assistant / Office Admin to support daily operations and enhance patient experience.
Job Summary
We are looking for a proactive and detail-oriented Virtual Assistant / Office Admin with a healthcare background and strong customer service skills. In this remote role, you will support administrative operations, coordinate patient communication, manage scheduling tasks, and assist the team with day-to-day office processes. This is an excellent opportunity for someone who thrives in a fast-paced healthcare environment and enjoys helping patients receive outstanding service.
Key Responsibilities
Manage patient scheduling, appointment confirmations, and calendar coordination.
Respond to emails, messages, and phone inquiries professionally and promptly.
Assist with administrative tasks including data entry, documentation, and record management.
Support insurance verification and patient intake processes when required.
Maintain accurate patient records and ensure confidentiality standards are followed.
Coordinate with therapists and office staff to streamline workflows and daily operations.
Provide excellent customer support to patients before, during, and after appointments.
Assist with follow-ups, reminders, and general office organization tasks.
Requirements
Previous experience in a healthcare, medical, wellness, or physical therapy setting.
Strong written and verbal English communication skills.
Proven customer service or client-facing experience.
Excellent organizational and multitasking abilities.
Comfortable using scheduling tools, CRMs, Google Workspace, and office software.
High attention to detail and ability to work independently in a remote environment.
Reliable internet connection and a professional remote work setup.
Experience supporting healthcare administration or patient coordination is highly preferred.
Benefits
💰 Competitive salary based on experience and qualifications.
🌎 Fully remote role with long-term growth potential.
🚀 Join a rapidly growing healthcare and wellness company.
📈 Opportunity to grow into senior administrative or operations support roles.
🤝 Work closely with healthcare professionals making a meaningful impact on patients’ lives.
🏥 Exposure to the fast-growing Health & Wellness industry.
🎯 Supportive and collaborative remote work environment.
Location: South Africa; Pakistan
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, SaaS businesses, eCommerce brands, and fast-growing tech companies. Unlike a traditional outsourcing agency, we place professionals directly with clients where they become valued members of the team.
We are currently hiring a Marketing Specialist for an exciting remote opportunity with a growing international business looking to expand its digital presence and customer acquisition efforts.
Job Summary
We are looking for a creative, data-driven, and proactive Marketing Specialist to support and execute marketing campaigns across digital channels. This role is ideal for someone with experience in content marketing, social media management, lead generation, email marketing, and campaign optimization.
You will work closely with leadership, sales teams, and creative stakeholders to drive brand awareness, generate qualified leads, and improve customer engagement across multiple platforms.
This is a fantastic opportunity for someone seeking a remote marketing job, a digital marketing specialist role, or a chance to work with international brands in a fast-paced environment.
Key Responsibilities
Develop and execute digital marketing campaigns across social media, email, SEO, and paid advertising channels.
Create engaging content for blogs, newsletters, landing pages, and social media platforms.
Monitor and optimize campaign performance using analytics and reporting tools.
Support lead generation initiatives and collaborate with sales teams to improve conversion rates.
Manage and schedule social media content across platforms such as LinkedIn, Facebook, Instagram, and TikTok.
Conduct market research and competitor analysis to identify trends and growth opportunities.
Assist with brand positioning, messaging, and customer engagement strategies.
Coordinate with designers, copywriters, and external partners on marketing initiatives.
Track KPIs and provide regular performance reports with actionable insights.
Maintain CRM and marketing automation systems to support campaign workflows.
Requirements
3+ years of experience in digital marketing, growth marketing, or content marketing.
Strong understanding of SEO, social media marketing, email campaigns, and paid advertising.
Experience using tools such as Google Analytics, HubSpot, Mailchimp, Canva, Meta Ads Manager, or similar platforms.
Excellent written and verbal English communication skills.
Ability to manage multiple projects and meet deadlines in a remote work environment.
Strong analytical thinking and attention to detail.
Experience working with international teams or clients is a plus.
Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
Benefits
💰 Competitive salary based on experience and qualifications.
🌎 Fully remote role with flexible work environment.
🚀 Opportunity to work with international brands and high-growth companies.
📈 Career growth and long-term development opportunities.
🎯 Hands-on experience managing impactful marketing campaigns.
🤝 Collaborative and supportive remote team culture.
🧠 Access to training, mentorship, and professional development resources.
🏖️ Paid time off and performance-based incentives where applicable.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Strategy Lead at OnePay, you'll act as a right hand to leadership - helping define where we should play and why. You'll spot where the industry is going, translate that into clear business and product priorities, and build the frameworks that guide what we build, buy, or partner for.
If you're someone who has strong instincts about the future of fintech and the ability to turn ambiguity into crisp strategic direction, this role is built for that.
You will:
- Spot where fintech, AI, and consumer behavior are headed - and turn that into concrete strategic bets and product priorities, and shape them into clear testable experiments
- Develop evaluation frameworks, build business cases / financial modeling, and define the prioritization criteria that determine what OnePay builds, buys, or partners for
- Create clear, compelling narratives for leadership, including board-level work
- Own competitive intelligence - synthesize trends, competitor moves and regulatory signals into strategic recommendations for the executive team
- Lead high visibility strategic initiatives end-to-end, including scoping, execution and measuremen, coordinating across cross functional teams
- Help position OnePay externally through industry POVs, research, and key conversations
- Use AI aggressively to move faster, think broader, and produce high-quality output
YOU BRING
- 7–10+ years of experience across consulting, product / corporate strategy, or venture capital; with at least 3-4 years in fintech, AI or consumer tech
- Consulting background (Bain, BCG, McKinsey, or similar)
- Strong product intuition - you can evaluate ideas critically and frame clear go/no-go recommendations
- Experience advising on or defining strategy for 0→1 products - not necessarily building them
- A clear point of view on where fintech is going
- Excellent problem structuring and communication skills
- High ownership and comfort operating in fast-moving, constantly changing environments
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Montreal; Canada; Serbia
Workplace: remote
ABOUT YOU
We are looking for a Tech Lead to drive delivery and cross-team coordination for the Shop Builder DevX and AI team. You are the bridge between architecture and execution: you take the technical direction set by the Principal Engineer and turn it into a running, shipping team.
You lead a squad of three engineers building the developer surface that Shop Builder is missing — MCP server, CLI, SDK, documentation pipeline, local dev environment, deploy and versioning path. You set the delivery cadence, remove blockers, coordinate inbound dependencies from payments, auth, live ops, and catalog, and own the quality of what ships.
This is a hands-on role. You write production code, lead code reviews, and drive technical decisions within your domain. You also have the seniority and judgment to coordinate across teams and represent the team's work to engineering leadership.
ABOUT US
Xsolla is a global payments and commerce platform for the games industry, used by thousands of publishers to monetize, distribute, and operate their titles worldwide. Shop Builder is Xsolla's storefront platform — used by publishers and game developers to launch and operate game shops, from straightforward catalog and webshops to fully custom storefronts built headless on our backend. For more information, visit xsolla.com.
The DevX and AI team owns the public APIs, documentation, and AI features that give developers — and AI agents — the full surface they need to customize and extend Shop Builder. This is a net-new team of seven, standing up to fill a real gap: no dedicated team has owned the developer surface end to end. That changes now.
Responsibilities
Drive the delivery of the Shop Builder developer surface: MCP server, CLI and local dev environment, public SDK, documentation pipeline, sandbox and preview environments, deploy and versioning path.
Lead and mentor a team of three engineers — setting technical direction within the squad, running code reviews, and ensuring consistent engineering quality.
Own cross-team coordination: identify and pull inbound API capabilities from payments, auth, live ops, and catalog teams; unblock dependencies; manage integration timelines.
Actively contribute to implementation — you ship production code alongside the team, particularly on the most critical and complex components.
Partner with the Principal Engineer to translate architecture decisions into sprint-level execution plans and realistic timelines.
Collaborate with the PO on roadmap sequencing, scope decisions, and trade-offs between speed and correctness.
Own the team's delivery rhythm: sprint planning, technical grooming, retrospectives, and status visibility to engineering and business leadership.
Define and maintain the team's engineering standards: testing strategy, observability, deployment practices, and documentation quality.
Act as the primary technical contact for integrations with headless partners and the MIT professional services team during early partner onboarding.
Contribute to hiring by conducting technical interviews and defining what great looks like for the engineers joining this team.
Qualifications & Skills
6+ years of professional software engineering experience, with at least 2 years in a tech lead, staff, or senior lead role driving delivery across a team.
Strong proficiency in JavaScript/TypeScript and Node.js, with experience shipping production APIs, CLIs, or SDKs to external developers.
Hands-on experience building CLI tools and developer-facing workflows: command design, config file formats, local dev loops, deploy commands, and error messages that actually help.
Solid understanding of REST API design principles, SDK ergonomics, and what makes a developer experience work — you have strong opinions and can back them up.
Practical familiarity with the Model Context Protocol (MCP) or agentic tool-use patterns: you understand how AI agents consume tool interfaces and what makes a tool reliable for an LLM.
Experience coordinating across multiple engineering teams to ship features that depend on inbound capabilities you don't own.
Proven ability to lead engineers: clear technical direction, raising the quality bar through reviews, developing other engineers' skills.
Cloud-native experience: CI/CD pipelines, containerization (Docker/Kubernetes), and deployment automation on AWS or GCP.
Strong communication skills — you translate technical complexity into clear status for leadership, and technical requirements into actionable work for your team.
Nice to Have
Experience in game tech, digital commerce, storefront platforms, or headless architecture.
Background building React component libraries, design systems, or frontend platforms consumed by external developers.
Experience building sandboxed execution environments for third-party code (custom blocks, extensions, plugins).
Familiarity with LLM-generated code evaluation: assessing whether an AI-produced block, component, or layout is correct and safe to ship.
Prior experience standing up a greenfield team from scratch and knowing what that demands.
Exposure to documentation-as-code workflows and toolchains that publish to multiple surfaces from a single source of truth.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For this role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Montreal; Canada; Serbia
Workplace: remote
ABOUT YOU
We are looking for a Principal Engineer to take architectural ownership of the agent-readable Shop Builder platform. This is the most senior individual contributor role on the DevX and AI team, and the decisions you make here — which surfaces to expose, which formats to support, which standards to set — will bind the platform for years.
You are not a manager, but your influence is org-wide. You define how developers and AI agents interact with Shop Builder's foundational capabilities: UI as Data, custom blocks, themes, data binding, catalog, payments. You are the technical authority on what the platform exposes and how, and you are deeply hands-on with the hardest parts of that work.
ABOUT US
Xsolla is a global payments and commerce platform for the games industry, used by thousands of publishers to monetize, distribute, and operate their titles worldwide. Shop Builder is Xsolla's storefront platform — used by publishers and game developers to launch and operate game shops, from straightforward catalog and webshops to fully custom storefronts built headless on our backend. For more information, visit xsolla.com.
The DevX and AI team owns the public APIs, documentation, and AI features that give developers — and AI agents — the full surface they need to customize and extend Shop Builder. This is a net-new team of seven, standing up to fill a real gap: no dedicated team has owned the developer surface end to end. That changes now.
Responsibilities
Own the technical architecture of the agent-readable Shop Builder platform: which APIs to expose, in what shape, through which surfaces (REST, SDK, MCP, CLI).
Define the interface contracts that LLMs and developers interact with — React component APIs, custom block schemas, theme tokens, data binding formats — and maintain them with the rigor of a public API.
Design and lead delivery of the MCP server that allows AI agents (Claude Code, Cursor, etc.) to build, deploy, and operate Shop Builder storefronts end-to-end without the editor in the loop.
Architect the CLI and local development environment: how developers scaffold projects, iterate locally, preview changes, and push to production.
Define the deploy, versioning, and rollback model for developer-published content — custom blocks, themes, and layouts.
Design the sandbox and preview environment system so agents and developers can iterate without touching live partner sites.
Set the documentation standard: written for LLMs and humans as first-class users, maintained from single canonical sources and published to every surface (CLI help, dev docs, MCP tool descriptions, AI context).
Lead the eval harness architecture: how the team measures whether an LLM-generated block, theme, or layout is correct before it ships.
Collaborate with Principal/Staff Engineers across payments, auth, live ops, and catalog to pull inbound capabilities into coherent developer-facing surfaces.
Serve as the technical bar-raiser for the team: define code standards, review critical implementation decisions, and mentor the Tech Lead and engineers.
Contribute to hiring and define the technical culture of the team from day one.
Qualifications & Skills
10+ years of professional engineering experience, with a demonstrated track record as a Staff or Principal engineer who has shaped platforms, APIs, or developer tooling used by external builders.
Deep expertise in designing and shipping public APIs and SDKs, including versioning strategy, backwards compatibility, and developer ergonomics — strong opinions about what makes an API delightful vs. painful.
Expert-level proficiency in JavaScript/TypeScript and React — the primary interface language for LLMs and developers on this platform.
Hands-on experience building CLI tooling and local developer workflows (scaffolding, hot reload, file-based config, deploy commands).
Solid understanding of the Model Context Protocol (MCP) or equivalent agentic tool-use interfaces, and practical experience building tools that AI agents can reliably invoke.
Experience building systems at global scale on cloud infrastructure (AWS or GCP), with deep knowledge of containerization, CI/CD, and infrastructure-as-code.
Ability to write and reason about LLM-friendly documentation and API surfaces: you understand that token-efficiency, predictability, and schema clarity matter as much as human readability.
Exceptional technical communication: clear RFCs and ADRs, productive architecture reviews, and the ability to explain second-order consequences to engineering and business leadership.
Comfort operating in a greenfield context — you define the structure rather than inherit it.
Nice to Have
Prior experience in game tech, digital commerce, or storefront platforms — understanding the publisher/developer relationship and headless vs. hosted deployment patterns.
Experience building platforms where AI agents are a first-class user: MCP servers, LLM tool registries, agent eval pipelines.
Familiarity with Figma's plugin/component API, design token standards, and design-to-code pipelines.
Contributions to open-source developer tooling, SDK frameworks, or API standards.
Background in block or extension marketplace design: sandboxing third-party code, schema validation, publisher ecosystems.
Published technical writing, conference talks, or influential community presence in developer tooling or AI-native development.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For this role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Serbia; Latvia; Czech Republic; Spain; Poland; Montenegro; European Union; Ukraine; Cyprus; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
Join Ruby Labs as a Senior Data Analyst and become a key part of our fast-paced, rapidly growing team working on a new product – a job application platform that streamlines the hiring journey for professionals.
In this role, you'll collect, categorize, and analyze data to create actionable reports that drive decision-making across the company. You'll uncover insights, identify growth opportunities, establish key benchmarks, and ensure we deliver a product that truly satisfies our customers' needs.
We expect you to take full ownership of data pipelines, analytics, and insights, ensuring every decision is backed by reliable data. You'll work in a professional and dynamic environment where accuracy matters, constantly validating that our data is meaningful and actionable.
WHY JOIN US
- Work on an outstanding product: Our platform is trendy, fast-scaling, and redefining how people change their professional roles.
- Make a direct impact: As a Senior Data Analyst, your insights will guide product decisions, influence the roadmap, and shape user experiences.
- Tackle meaningful challenges: From decoding user intent across millions of interactions to optimising conversion funnels, you’ll face complex and exciting problems every day.
- Grow with us: This is an ambitious journey with huge potential – perfect for someone eager to grow alongside a cutting-edge product and market.
KEY RESPONSIBILITIES
- Partner with Product Owners and Data Teams across marketing, billing, and product domains.
- Create new dashboards, maintain and improve existing reports such as Product Reports.
- User behavior analysis, aha moment analysis.
- Analyse data to generate actionable insights, find trends, patterns and provide recommendations to maximize KPIs.
- Design and conduct A/B tests and homogeneity tests to validate hypotheses and measure impact.
- Monitor metrics across all domains.
- Design and build robust data models in SQL.
- Give and receive actionable feedback to and from peers and the Leadership Team.
QUALIFICATIONS
- Degree in an analytical field such as Math, Data Science or Economics.
- At least 3+ years of work experience as a Data Analyst.
- Strong analytical and problem-solving skills, with the ability to identify trends, patterns, and insights in large datasets.
- Excellent verbal communication.
- Ability to think strategically and make data-driven decisions that align with the organisation’s goals.
- Experience in Product Analytics.
- Experience with Mixpanel, GA4, Amplitude or similar.
- Advanced SQL.
- Experience with popular BI tools such as Tableau, Looker, or similar.
- Experience in subscription business.
- Ability to adapt quickly, learn new tools and methods efficiently, and work effectively in a high-pressure, fast-changing environment.
- Fluent English and Russian/Ukrainian.
NICE TO HAVE
- Experience in Marketing Analytics.
- Experience with Python, R.
- Experience with GCP, BigQuery.
- Experience with Google Ads, Facebook Ads etc.
- Experience with orchestration frameworks such as Airflow.
- Experience with git and code review process.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
УдалённоSão Paulo, Brazil
УдалённоKrakow, Poland
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УдалённоSeoul, South Korea; Tokyo; Ability to self-motivate, work independently across time zones, and contribute effectively within a globally distributed team environment
УдалённоleadRemote (Canada)
Lappeenranta, Finland
Lappeenranta, Finland
ОфисseniorUK, London
УдалённоPhilippines; South Africa; Jamaica; Argentina; Morocco
УдалённоSouth Africa; Pakistan
УдалённоleadUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
УдалённоleadMontreal; Canada; Serbia
УдалённоMontreal; Canada; Serbia
УдалённоseniorSerbia; Latvia; Czech Republic; Spain; Poland; Montenegro; European Union; Ukraine; Cyprus; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET