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Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role We're looking for a strategic, data-driven owner for about.gitlab.com, the site where developers, platform teams and enterprise buyers first meet GitLab. You'll build a performance-based strategy for where the site goes next, align partners around it, and see it through: from the roadmap and experimentation program to the pages behind every major product launch and event. You set direction and orchestrate the work; you don't need to build it yourself. What You'll Do Build a performance-based strategy and quarterly roadmap for about.gitlab.com, tied to pipeline and self-serve trial goals, and align Marketing leadership and partners around it. Set the experimentation roadmap based on business goals and manage the optimization program, partnering with User Experience (UX) Design so design shapes what we test from the start. Own launch page production for major product launches and events, from calendar and brief to launch readiness and post-launch cleanup, with UX Design, Product Marketing, Content and Marketing Engineering. Set direction for information architecture and content governance, so a site with many contributors stays coherent, on brand and easy for search and artificial intelligence (AI) answer engines to understand. Represent content contributors on the content management system (CMS) roadmap, and bring AI into their workflows with clear guardrails for human review. Build a two-way partnership with localization content managers so learnings flow between the English and localized sites. Define the site's success metrics (conversion on key paths, site-sourced pipeline, test velocity and win rate, on-time launches) and report progress to Marketing leadership. What You'll Bring Experience owning strategy for a high-traffic business-to-business software-as-a-service website, ideally one with many audiences and contributors. A track record of setting an experimentation roadmap and running a program that delivered measurable conversion or pipeline lift. Experience running website launches across design, content, product marketing and engineering teams. Skill at turning analytics, research and A/B test results into clear priorities. The ability to lead through influence: you build credibility with designers, engineers and marketers, and act as a partner, not a gatekeeper. Technical fluency with modern websites and content management systems, enough to make tradeoffs with engineers. You don't need to write production code. Curiosity about AI and experience using it to improve content or web workflows. Clear, concise asynchronous writing and the ability to thrive in GitLab's all-remote, handbook-first culture. Bonus points: experience marketing to developers, running localized sites, or working with technical search engine optimization (SEO) and answer engine optimization (AEO). About the team You'll lead through a dedicated team of specialists in UX design, technical SEO, AEO, marketing analytics, content, paid and campaigns, and partner with Marketing Engineering to ship. If this role excites you but you don't meet every requirement, we still encourage you to apply. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $104,800 — $176,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA • New York, NY Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s Interaction Design team helps designers express how interactive experiences behave from a single interaction, to a multi-state flow, to a series of complex animated transitions. We’re interested in making complex interactive behavior easier to author, refine and understand. This team investigates and identifies new ways to visualize and manage state, animations, interactions, and prototypes through click-through and code-backed experiences. As a PhD intern, you’ll combine HCI research with hands-on-engineering to help define the next generation of interactive experience design tooling. You’ll work closely with a mentor and teammates and get to learn, contribute, and grow in a supportive environment, while applying your research background to drive real-world impact. This 12 or 16-week internship for Summer 2027 will be based out of our San Francisco or New York hub. What you’ll do at Figma: Be fully embedded onto a Figma team working on problems that intersect with your research area Drive projects that apply research insights to meaningful product challenges Collaborate with engineers, PMs, designers, and researchers to scope and execute your work Develop, validate, and document solutions from prototypes to production-ready systems Share your expertise through presentations, design reviews, and cross-functional collaboration Deliver a project with real impact by the end of your internship We’d love to hear from you if you have: Current enrollment as a 4th or 5th year senior PhD student pursuing a PhD in Computer Science, Human-Computer Interaction, Artificial Intelligence, Machine Learning, or a related field Demonstrated ability to translate complex research concepts into practical, scalable solutions A track record of rigorous problem-solving through academic or applied research Proficiency in at least one general purpose coding language While it’s not required, it’s an added plus if you also have: A creative portfolio of work consisting of time-based media, animation, game development, digital illustration, or another creative field. Strong communication and interpersonal skills, with demonstrated experience collaborating across functions Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, Claude) to write, debug, and optimize code Applied engineering skills via industry experience, prior internships or similar experience First-author publications in top academic conferences related to our team’s focus areas At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure This internship role is based in either Figma’s San Francisco or New York hub offices, and has the hourly base pay rate stated below.  Figma also offers interns a housing stipend and travel reimbursement. Figma’s compensation and benefits are subject to change and may be modified in the future. Internship $74 — $74 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is growing quickly across EMEA, and we need recruiters who can help us hire exceptional people into the teams that keep the company running and bring our work to customers. We’re looking for a Recruiter to join our Talent team in London to own full-cycle recruiting for either our G&A functions (Finance, Legal, People, and related areas) and our Go-To-Market organization (Sales, Marketing, Partnerships, and Customer-facing roles), depending on business need and your background. This is a full-cycle individual-contributor role for a strong recruiter who can run an excellent process end to end—sourcing, screening, managing stakeholders, and closing. You’ll partner with hiring managers across EMEA to understand what great looks like, build healthy pipelines, and deliver a candidate experience that reflects Anthropic’s values. You’ll work in a fast-moving environment where priorities shift, and you’ll have real ownership over the roles you run. We’re open to candidates whose strength is in G&A recruiting or in GTM recruiting; in your application, tell us where your experience is deepest. Key Responsibilities Own full-cycle recruiting for a portfolio of G&A or GTM roles across EMEA—from intake through offer and close Partner with hiring managers to scope roles, calibrate the bar, and build effective sourcing strategies Source and engage high-quality active and passive candidates, building diverse and competitive pipelines Run structured, rigorous, and candidate-centric interview processes that uphold Anthropic’s hiring bar Manage candidates through the process with clear communication and a great experience at every stage Collaborate with the broader Talent team, People Partners, and Compensation to structure offers and guide candidates to close Use data to track pipeline health and share insight that helps hiring managers make good decisions Minimum Qualifications 4+ years of full-cycle recruiting experience in either G&A (Finance, Legal, People) or GTM (Sales, Marketing, Partnerships) hiring Track record of closing strong candidates in competitive markets Familiarity with the EMEA talent landscape and comfort recruiting across multiple countries Strong stakeholder management—you build trust and partnership with hiring managers Excellent organization and the ability to manage multiple searches at once without dropping details Clear, direct communication style and a bias toward action Comfort operating with ambiguity in a fast-moving environment Genuine interest in Anthropic’s mission and the role recruiting plays in achieving it Preferred Qualifications Experience recruiting at a high-growth technology, AI, or machine learning company Experience recruiting across both G&A and GTM functions Experience hiring across multiple EMEA markets, including the UK and Ireland Familiarity with Greenhouse or similar ATS platforms Additional European language skills relevant to hiring across the region The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £105,000 — £145,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Journey Architect on GitLab's Digital Customer Outcomes team, you'll design journeys that turn meaningful customer actions into retention, consumption and revenue outcomes. You'll own journey design and service blueprints for assigned customer cohorts, products or coverage models, leading cross-functional work from design through launch. Digital Orchestration builds and runs the journeys day to day; you'll remain accountable for their outcomes and ongoing improvement. You'll add design capacity to help priority journeys, including artificial intelligence (AI) and consumption journeys, launch in fiscal year 2028 (FY28). What you’ll do Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track. Decide which steps are self-serve, AI-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment. Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Give every step a trigger, a response, an owner and a metric. Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification. Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey. Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner. Measure journey coverage, step conversion, lift against comparison groups, meaningful actions, recovery after interventions, time to value and influence on retention. Track partner adoption of the shared journeys and blueprints. Apply the framework and standards set by the Lead Journey Architect, and help improve them based on what your journeys teach the team. What you’ll bring Experience in customer journey design, service design or digital customer success. A track record of turning journey designs into launched programs with measurable outcomes. Hands-on experience building service blueprints and designing handoffs between digital and human teams. Working knowledge of journey orchestration, in-app guidance and marketing automation platforms. Comfort defining customer signals and success metrics, and interpreting funnel conversion and test results. Experience leading cross-functional work through launch without direct authority. Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps). Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. About the team The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. You'll work day to day with the Lead Journey Architect, Digital Orchestration and the Digital Outcomes team's Data/Insights partner, alongside CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services. You'll bring these partners together around shared journeys and blueprints so customer touchpoints line up rather than compete. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Lead/Principal Journey Architect on GitLab's Digital Customer Outcomes team, you'll connect programs into customer journeys that drive meaningful actions, retention, consumption and revenue outcomes. You'll own journey design and service blueprints, starting with priority cohorts and expanding across products, personas and named, pooled and digital coverage models. Reporting to the Vice President, Digital Customer Outcomes, you'll join as an individual contributor at L5 (Lead/Staff) or L6 (Principal), depending on your experience and scope. At L5, you'll lead journey design and builds for priority cohorts; at L6, you'll own the journey framework across all products, personas and coverage models with division-wide influence. Digital Orchestration builds and runs journeys day to day; you'll remain accountable for their outcomes and improvement. What you’ll do Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track. Decide which steps are self-serve, artificial intelligence (AI)-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment. Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Launch every journey with a documented blueprint, owners and metrics from the measurement framework, giving every step a trigger, a response, an owner and a metric. Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification. Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey. Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner. Serve as the directly responsible individual for the under-$10,000 digital journey in fiscal year 2028 (FY28). Measure live, measured journey coverage across products, personas and coverage models, step conversion, lift against a holdout or comparison group, meaningful actions, recovery after interventions, time to value and influence on revenue and customer retention. Track partner adoption of the shared journeys and blueprints. Lead journey design and cross-functional builds for priority cohorts at L5; at L6, act as GitLab's single owner of journey design and maintain one consistent framework across products, personas and coverage models. What you’ll bring Senior experience in customer journey design, service design or digital customer success. A track record of turning journey designs into launched programs with measurable adoption, retention or expansion outcomes. Hands-on experience building service blueprints and designing handoffs between digital and human teams. Working knowledge of journey orchestration, in-app guidance and marketing automation platforms. Comfort defining customer signals, triggers and success metrics, interpreting funnel conversion and running tests. A track record of leading complex, cross-functional builds through launch without direct authority, including planning, managing dependencies and coordinating stakeholders across many teams. Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps). Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. About the team The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. Programs today run largely on their own; this role connects them into journeys with shared service blueprints and measurable outcomes. You'll work day to day with Digital Orchestration, which builds and runs the journeys you design, and the Digital Outcomes team's Data/Insights partner, which measures them. You'll bring together CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services so customer touchpoints line up rather than compete, with clear digital and human handoffs. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones. The Opportunity: As a Senior Full-Stack Engineer on the Grafana Catalog team, you will help grow the Grafana plugin ecosystem. Plugins are how Grafana connects to almost any data source, panel type or app, and the catalog has more than 300 of them from Grafana Labs, commercial partners and the open source community. We own the full plugin lifecycle. Developers build plugins with our tooling, publish them to the catalog, and users discover, install and update them in Grafana and Grafana Cloud. We are also building the Grafana Marketplace , which lets partners and independent developers sell their plugins to Grafana users. It is in pilot today and you will help us take it from there. What You’ll Be Doing: Some of the things we own: The Grafana Marketplace: paid plugins, publisher onboarding, and how customers buy and get access to them The plugin catalog in grafana.com and inside Grafana, where users search, compare and discover plugins Plugin installation and management in Grafana and Grafana Cloud Plugin delivery: publishing, signing, validation and the CDN that serves plugins to every Grafana Cloud instance Plugin review: every plugin published to the catalog goes through our review process before it reaches users Developer tooling and developer portal that helps develop the plugins A typical “day in the life” could include: Building new Marketplace features across the Grafana frontend, our Go services and grafana.com Improving how users find and install plugins, for both humans and agents like Grafana Assistant Making it easier and faster for developers to build, test and publish plugins Automating and improving the review process that every published plugin goes through Supporting the operations and reliability of plugin installs and delivery in Grafana Cloud Talking to plugin developers and partners and turning their feedback into roadmap items Coming up with suggestions for process improvements Working closely with the rest of the Grafana Division We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You know how to transform ideas into working code, you are able to design a solution, get feedback and deliver large projects. You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward. You are a motivated self starter with a bias towards action, and willing to take on any challenge You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You are an excellent communicator and you enjoy collaboration You are comfortable working in a remote-first company Requirements: Solid experience with Golang & Typescript Experience with React and building user-facing web applications Experience with Kubernetes & microservices Experience writing clean, robust, and performant software that is easily maintained by others Experience participating in an on-call rotation and performing operations/SRE tasks Bonus Points For: You have built or published a Grafana plugin You have worked on a marketplace, app store or package registry, or on billing and licensing You have built developer tooling such as CLIs, SDKs or CI pipelines used by other engineers You have strong experience working with a Product Manager or external stakeholders In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $167,143 - $200,572. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Boston, MA Workplace: OnSite Product Manager II, Business Systems At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Product Manager to guide the prioritization, internal alignment, and delivery of needle-moving business systems capabilities. This role will partner closely with Engineers, Systems Analysts, Analytics Engineers, and leaders across WHOOP. In support of the Business Systems team’s goals, you will be expected to own key business KPIs, make excellent prioritization and tradeoff decisions, and deliver new capabilities that help us scale and serve our members. WHOOP is a complex business. We make a physical product and sell it through many channels around the world. Business Systems is responsible for enabling all facets of our operations: order fulfillment, shipping, and returns; materials planning, supply chain, manufacturing, and inventory management; and membership services. You will be accountable for improving our business processes in ways that meet our members’ expectations and improve operational efficiency and simplicity, all while ensuring that our data is reliable and accurate. You’ll also be accountable for using AI to create leverage for yourself and your team. This is not a job where you’ll write PRDs like it’s 2015; you’ll be expected to build prototypes, create demo environments, and stay close to the leading edge of technology. RESPONSIBILITIES: - Drive research, development, and delivery of new capabilities and process improvements across 3rd party and custom-built software. - Bring your strong opinions and good taste to set a strategy, roadmap, and measurable goals for your area and team. Write high quality documents to support the product life cycle. - Be hands-on and use AI tools daily to create prototypes and proofs of concept. - Take ownership of key company metrics related to how good our processes are working for members, how we’re improving operational efficiency, and how reliable our services are. - Own and optimize systems that cut across all parts of our business as noted above. - Collaborate with Engineers and Analysts to break down and prioritize member and employee needs, and define detailed systems & process designs. - Collect and analyze internal and external customer needs and feedback through rigorous research and testing methodologies. - Develop and manage relationships with third-party vendors and service providers to ensure smooth operations. QUALIFICATIONS: - Proven experience (3+ years) in Product Management with a clear record of successful delivery and impact collaborating with an engineering team. - Deep analytical, prioritization, and problem-solving skills. Previous experience in analytics is strongly preferred. - Track record of good judgment around what to focus on and how to shape the deliverable. - Experience with SQL/Amplitude/Sigma for data analysis is a plus (and will be required to learn on the job). - Experience working with physical product logistics, e-commerce and/or subscription companies, ideally for a company with an international presence and in coordination with finance partners. - Experience designing and driving commerce business processes that integrate with platforms like Netsuite and Salesforce. - Demonstrated ability to synthesize requests from assertive cross-functional leaders and build consensus around a sequenced roadmap. - Strong written and oral communication skills to effectively communicate hypotheses, learnings, analysis, problems, and opportunities. - An entrepreneurial mindset with the ability to succeed in a fast-paced environment. - Curious, positive attitude, and passionate about improving the experience of our members. This role is based full-time in-office at WHOOP HQ in Boston, MA. All candidates must be prepared to be onsite full-time. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $125,000.00-$175,000.00. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones. The Opportunity: As a Senior Full-Stack Engineer on the Grafana Catalog team, you will help grow the Grafana plugin ecosystem. Plugins are how Grafana connects to almost any data source, panel type or app, and the catalog has more than 300 of them from Grafana Labs, commercial partners and the open source community. We own the full plugin lifecycle. Developers build plugins with our tooling, publish them to the catalog, and users discover, install and update them in Grafana and Grafana Cloud. We are also building the Grafana Marketplace , which lets partners and independent developers sell their plugins to Grafana users. It is in pilot today and you will help us take it from there. What You’ll Be Doing: Some of the things we own: The Grafana Marketplace: paid plugins, publisher onboarding, and how customers buy and get access to them The plugin catalog in grafana.com and inside Grafana, where users search, compare and discover plugins Plugin installation and management in Grafana and Grafana Cloud Plugin delivery: publishing, signing, validation and the CDN that serves plugins to every Grafana Cloud instance Plugin review: every plugin published to the catalog goes through our review process before it reaches users Developer tooling and developer portal that helps develop the plugins A typical “day in the life” could include: Building new Marketplace features across the Grafana frontend, our Go services and grafana.com Improving how users find and install plugins, for both humans and agents like Grafana Assistant Making it easier and faster for developers to build, test and publish plugins Automating and improving the review process that every published plugin goes through Supporting the operations and reliability of plugin installs and delivery in Grafana Cloud Talking to plugin developers and partners and turning their feedback into roadmap items Coming up with suggestions for process improvements Working closely with the rest of the Grafana Division We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You know how to transform ideas into working code, you are able to design a solution, get feedback and deliver large projects. You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward. You are a motivated self starter with a bias towards action, and willing to take on any challenge You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You are an excellent communicator and you enjoy collaboration You are comfortable working in a remote-first company Requirements: Solid experience with Golang & Typescript Experience with React and building user-facing web applications Experience with Kubernetes & microservices Experience writing clean, robust, and performant software that is easily maintained by others Experience participating in an on-call rotation and performing operations/SRE tasks Bonus Points For: You have built or published a Grafana plugin You have worked on a marketplace, app store or package registry, or on billing and licensing You have built developer tooling such as CLIs, SDKs or CI pipelines used by other engineers You have strong experience working with a Product Manager or external stakeholders In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $170,247 - $204,297. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Manager, Customer Success Managers , you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Director of Customer Success Managers , you will coach Customer Success Managers to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works. This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation. What you'll do Lead a team of Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy. Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution. Partner with the Director of Customer Success Managers to define team goals, clarify responsibilities, and align priorities with company direction. Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs. Develop senior-level relationships with customers and support the team in building trusted advisor partnerships. Collaborate with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience. Support customers during escalations by working with other leaders to coordinate clear, effective responses. Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results. What you'll bring Experience leading customer-facing teams in software, technology, consulting, sales, or customer success environments. Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals. Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working. Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities. Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders. Willingness to travel occasionally for customer meetings and team events, as needed. Strength in communication, coaching, feedback, delegation, planning, and process improvement. Warmth and care in your leadership approach—able to coach with empathy and build trust on a human level. Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions. About the team On the Customer Success Management team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab. We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners. In this role, you will manage a team in North America while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Europe; Remote, Ukraine Hi! We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services. We are currently looking for a Support Agent (Freelance, Night Shifts) to join our project Brainer , which is building a comprehensive online platform for measuring, training, and systematically developing human cognitive abilities. Brainer is a digital space for those who want to think faster, deeper, and more effectively. It brings together: brain quizzes; brain games; puzzles; courses and educational modules. What will be in your focus: Customer communication: be the "voice and face" of the company. Handle incoming requests from users around the world via email. KPI achievement: consistently meet team and individual performance metrics (First Response Time, Resolution Time, CSAT, etc.). Product expertise and escalation: quickly and thoroughly master all product processes. Collect details on complex requests and pass bug reports to the relevant departments (technical support, product team, legal). Initiating refunds: work with payment systems, including processing and issuing refunds to users. Workflow improvement: proactively identify weak points in the service. Take part in creating and editing templates (macros), testing and launching new support tools to improve the customer experience. Administrative and team work: maintain internal work documentation, hold regular meetings (1-to-1) with the Team Lead and the team, and complete other ongoing tasks assigned by the manager. Shift work: ensure uninterrupted support by working a 2/2 shift schedule from 20:00 to 06:00. You are our perfect match if: English (critically important): your level is from B1+ (Upper Intermediate) to B2+ and above. You communicate fluently and accurately in writing (email). Work experience: you have hands-on experience from 3 months to 1+ year in Customer/Technical Support, sales (especially for the English-speaking market), or customer retention. Technical literacy and troubleshooting: you can quickly get to grips with the product (support flow), collect detailed information from users, and properly pass bug reports (escalation) to the technical, product, or legal departments. Documentation: you have skills in maintaining work documents, working with macros (templates), and suggesting ideas for improving them. Personal qualities: High empathy and customer focus: the ability to listen to users and a sincere desire to help them solve their problems and achieve their goals. The ability to leave customers with a positive impression even in the most difficult or conflict situations. Stress resistance: the ability to stay cool-headed and polite when handling complex cases and a high volume of requests. Adaptability and flexibility: readiness for a fast-paced startup environment. The ability to see new tools, processes, and changes not as obstacles but as an interesting challenge. Attention to detail: extremely important when collecting data for passing tickets to other departments. Working with feedback: the ability to take constructive criticism appropriately and give feedback to the team/lead. The stages you'll go through: Stage 1. Pre-screen. Stage 2. Interview. Stage 3. Training (2 days). Stage 4. Test shifts (2 shifts). Stage 5. Job Offer. If you're driven by the challenge of building outstanding products, send us your CV — let's get to know each other!

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team Our Trust & Safety, Integrity and Fraud Product team is dedicated to ensuring a safe and trusted experience for all customers across our platform, including Consumers, Merchants, and Couriers. We tackle complex challenges, from preventing fraud, abuse and Account Takeover to ensuring authenticity, to building regulatory compliance capabilities, all while balancing risk mitigation and providing a seamless user experience. Our team partners closely with cross-functional groups, including Engineering, Data Science, Compliance, and Risk Operations, to drive strategic initiatives that protect our business while fostering growth. About the Role Trust is foundational to an on-demand marketplace. Deliveroo, DoorDash and Wolt are converging European capabilities into one platform and one global product capability to prevent fraud and abuse. The marketplace is expanding rapidly beyond just restaurants as we become “your door to more." As we add new products, geographies, ways for Consumers, Merchants and Couriers to engage, we’re expanding and enhancing our fraud capabilities to be best in the industry at keeping our platform safe and trustworthy. We strongly believe that trust is the most important attribute of an online marketplace, and the team ensures that we maintain this trust. We’re looking for a Senior Product Manager that will lead dedicated cross-functional teams to solve complex challenges that impact Consumers, Couriers and Merchants and touch every corner of our business - from new user onboarding, to the in-app delivery experience, to the products and services being created that our users can’t find anywhere else. We are looking to hire for a few roles, so you’ll either lead a vertical fraud team protecting Consumers, Couriers or Merchants, or lead a horizontal fraud platform team focused on building our Risk Engine, Data Signals Intelligence and Automation / Anomaly Detection capabilities or leading compliance and authenticity efforts involving Identity Verification and Right to Work. The Fraud team is in hyper growth in terms of its size and impact and offers a unique opportunity to set and execute on a vision that will shape the future of Deliveroo, DoorDash and Wolt globally. You’re excited about this opportunity because you will… Set the vision and long-term product strategy for one of our vertical fraud teams or our horizontal platform fraud team. Prevent, detect and mitigate fraud and abuse, building and leveraging AI systems to address risk in real time. Build an AI-led fraud operations platform that turns complex marketplace signals into automated decisions, prioritised investigations, and actionable case workflows, stopping fraud, abuse and manipulation before incidents occur. Develop and execute a customer-focused product roadmap through close collaboration with senior leadership, Operations, Data Science, Analytics, Design, and Engineering all while balancing business needs. Translate customer and internal-user needs into clear, well-defined functional and technical requirements backed by data analysis and deep understanding of our users Guide and interface closely with data analysis and engineering teams to define scope, review and refine technical capabilities, prioritize projects for release, and define new opportunities. Build long-term instrumentation, monitoring, and evaluation capabilities for product performance, tracking, and to create product insights. Establish business cases and projected return on investment to identify and prioritize opportunities Partner with Finance and Business Leaders to manage the impact on the profitability of the overall business. Establish success metrics and executive reviews covering fraud trends and P&L impact. We’re excited about you because you have… 5+ years of product management experience, with a track record of owning complex, cross-functional products from strategy through execution in ambiguous problem spaces. Experience defining strategic vision and roadmap execution in a given product area. Demonstrated experience shipping AI-enabled or automation-heavy products, with sound judgment about where models can accelerate decisions and where human expertise, safeguards, and accountability must remain central. Experience in technology, fraud, privacy, security, data governance, trust & safety, risk or an enthusiasm to learn and keep customers and the ecosystem fraud-free and protected Strong ability to translate ambiguous policy, legal, or regulatory requirements into practical, scalable product solutions and clear engineering priorities. Fluency in modern AI product development, including evaluating model quality, designing human-in-the-loop experiences, and translating emerging capabilities into practical, measurable customer and business value. Extreme customer centricity with a focus on ensuring low-friction experiences for good customers. An analytical, structured approach to ambiguity and risk, with the ability to frame tradeoffs, define controls, and set measurable outcomes. Experience partnering effectively with Legal, Compliance, Public Policy, Security, Privacy, Operations, Data Science, Design, and Engineering. An interest in applying AI and data-driven systems to improve fraud detection, triage, escalation, and prevention, with sound judgment about safeguards and human oversight. Excellent communication and stakeholder-management skills, including the ability to align senior leaders around urgent, high-stakes decisions. Direct experience applying AI/ML to prevent, prevent, detect and mitigate harm, plus AI fluency — you can build a feature with AI – not just write PRDs.Why Join Us? Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Worldwide Launch Your Next Successful Chapter with Veta Virtual! 🚀 💸 Competitive Base in USD | 💻 100% Remote | 🎯 Senior Role | 🤝 Business Development + Client Experience Veta Virtual is hiring a Senior Business Development Associate to join our own growing team. We are a human-centred operations partner for small and midsize firms in the US and Canada. Through our Remote Talent service, we place fully managed professionals from Latin America and Europe inside our clients’ teams. This is not a high-volume dialer role, and it is not a pure customer service role. You will open doors with new businesses, explain clearly why Remote Talent is a smart investment, and then make sure those clients feel looked after once they join. 🔑 Your Role As our Senior Business Development Associate, you will split your time between growing demand for Remote Talent (about 60%) and supporting our Client Experience (CX) team (about 40%). You will report directly to Veta leadership and work closely with our CX lead. You will have real ownership: we set the goals, and you decide how to reach them. Your day-to-day will involve: Business Development (about 60%) Running daily outbound outreach (cold calls, personalized email sequences, and LinkedIn) to start conversations with US and Canadian business owners and decision-makers. Executing outreach campaigns built with our marketing team, and sharing what works so we can sharpen messaging, lists, and targeting. Qualifying leads and leading discovery and sales meetings, where you explain how Remote Talent works and the value it brings to each client’s business. Handling objections with confidence and moving prospects toward a signed agreement, working alongside leadership on larger opportunities. Owning your pipeline in our CRM: every lead tracked, every follow-up on time, nothing dropped. Handing new clients over to onboarding smoothly, so their first weeks with Veta match what you promised. Client Experience Support (about 40%) Supporting current Remote Talent clients with day-to-day questions, updates, and follow-ups. Helping with client onboarding and regular check-ins, together with our CX lead. Spotting client needs early, including new roles a client may want to fill, and passing them to the right person. Being a calm, professional point of contact who represents Veta well in every interaction. ✅ What You’ll Need 4+ years in B2B business development, sales, or account management, with a track record of creating pipeline and winning new clients for a services business. Experience in client success, account management, or CX. You know how to keep a client happy after the sale. Fluent, near-native English, spoken and written. You can lead a sales conversation with a US business owner with confidence and ease. The ability to explain value and return on investment in simple, convincing terms, and to answer objections like “why should I trust a remote hire?” A true self-starter mindset. You plan your own week, chase your own leads, and ask for help only when you are blocked. If you need daily direction, this is not the role for you. A warm, energetic, and approachable personality, with a confident, professional presence on video calls. Coachable and team-minded. You act on feedback quickly and work well with people across the company. Results-driven and comfortable working toward clear KPIs. A reliable professional home office: quality headset, high-speed internet with a backup connection, and a quiet workspace. Full-time availability aligned with US Eastern Time (EST) business hours. To be considered for this role, you must currently be based in Latin America (LATAM) or Europe. 🎖 Nice-to-Haves Experience selling remote staffing, outsourcing, recruiting, or other B2B services to US small and midsize businesses. Hands-on experience with a CRM such as Salesforce or HubSpot. Experience with sales engagement and prospecting tools such as Apollo, LinkedIn Sales Navigator, Outreach, or ZoomInfo. Comfort using AI tools to research prospects, personalize outreach, and work faster. Experience in a fast-growing, fully remote company. 💼 What We Offer 💸 Competitive base salary in USD, paid monthly. 🌴 10 paid days off plus applicable US and Canada shared holidays. 💻 100% remote work from anywhere in LATAM or Europe. 🎯 Real ownership and impact. You will help shape how Veta grows its Remote Talent business, with direct access to leadership. 🤝 A supportive, people-first culture where your ideas matter. Ready to Apply? If you are ready to open doors, win new clients, and look after them like a trusted partner, apply today and launch your next chapter with Veta Virtual. Once you apply, you will be invited to complete two short 2-minute video question. It is your first chance to show us how you sell. We can’t wait to meet you!

Location: Berlin Office Workplace: Hybrid About The Role Taktile empowers financial institutions to transform into truly AI-native organizations. We're growing rapidly with enterprise customers across banks and insurance companies, and we're looking for an People Ops Intern to be Taktile's ambassador to our future employees. You will collaborate closely with our People team to ensure the efficient management of the employee lifecycle, from onboarding to ongoing feedback and support. You will play a crucial role in maintaining our HR systems, keeping employee data accurate, and supporting the administrative tasks that keep our people operations running smoothly. By handling these essential tasks, you will contribute significantly to shaping the company's growth and ensuring we maintain a high standard of employee satisfaction and performance. You will work closely with colleagues across all departments to manage various People activities. What You'll Do as a People Ops Intern - Employee Onboarding: Once candidates join our team, take the lead in preparing and coordinating first-day agendas for new hires, managing communication to ensure a smooth onboarding experience. - Database and Profile Management: Maintain and update HR-related content on our internal databases and manage employee profiles in our HRIS (HiBob), ensuring all data is accurate and up-to-date. This is crucial for consistency and compliance with company policies. - Administrative Support: Prepare documents for various processes (internal transfers, mobility, etc.). - Employee Benefits Management: Assist in managing and communicating benefits for employees, ensuring they are well informed about their entitlements and processes. - General People Support: Assist with any People-related queries, providing timely and accurate information to employees and managers. - Process Improvement & AI Enablement: Help identify opportunities to streamline People workflows, including building and refining AI tools (e.g. Claude skills) to make our people operations more efficient. About You - Strong time management and multitasking abilities. - Strong attention to detail and commitment to data accuracy. - Collaborative attitude and willingness to assist team members in achieving common goals. - Excellent verbal and written communication skills in English (German is a plus). - Excited to learn about new concepts, tools, and processes and eager to challenge the status quo. Ideal Qualifications (but not required) - Bachelor's degree in Human Resources, Business Administration, Psychology, or related field (or equivalent experience). - Familiarity with HR software and tools. What We Offer - Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. - Make an impact and meaningfully shape an early-stage company. - Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. Our Stance - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. - We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com. About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. How we use your data. We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. Legal basis (EU/UK applicants). We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)). Retention. If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records. Your rights. Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. Automated decision-making. We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. International transfers. Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com

Location: Ukraine OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a global B2B demand partner committed to delivering high-performance demand strategies, programs, and outcomes for the world's most admired brands. Driven by an AI-first demand engine and an innovative, buyer-first approach, we combine data, technology, and global talent to accelerate revenue growth for our clients. We are looking for an HR Specialist to join us. Responsibilities Onboarding & Offboarding: Lead smooth end-to-end onboarding and offboarding processes for team members across technical and non-technical departments globally. People Development: Help the team members map out personal development plans and support their ongoing professional growth. Cross-Functional Team Support: Act as a main point of contact for international teams across different time zones, fostering strong communication within diverse technical and non-technical teams. Core HR Operations: Perform other HR duties, including relations inside the teams, performance tracking, policy implementation, and HR process maintenance. Educational & Security Content Creation: Collaborate with our Academy to develop comprehensive onboarding materials, training modules, and company security policy courses, and keep materials up to date. Recruitment Collaboration: Partner closely with the recruitment team to define candidate profiles, refine job requirements, and streamline hiring for assigned teams. Requirements Upper-Intermediate (B2+) or higher written and spoken English level. Proven experience as an HR Specialist, HR Generalist, or in a similar People Operations role. Solid track record of supporting teams located across multiple countries. Exceptional organizational skills, independence, and the ability to manage multiple HR workflows effectively. Nice to have Hands-on experience using AI tools in daily work What We Offer Work comfortably within Eastern European Time (EET) hours. Flexible arrangements available (full-time or part-time options). Paid vacation and sick leave provided for full-time position. Reduced Fridays during summer. Continuous opportunities to expand your skills, take ownership of projects, and grow professionally. A welcoming, collaborative, and friendly team environment. Access to modern AI tools. Ready to Join Us? If you thrive in a fast-paced, innovative international environment and are passionate about supporting team growth, we’d love to hear from you!

Responsibilities Design, build, and optimize automated outbound sequences with agentic workflows that personalize at scale. Work alongside marketing and GTM teams to generate pipeline from agentic GTM motions end to end: prospecting logic, enrichment, sequencing, measurement, and continuous improvement.

Location: London, UK Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. About this role:   Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape.   We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff.    You are a service oriented, self starting, problem solver that thrives working in a modern SaaS company.    What You Will Focus On - Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance. - Review new vendors and work on process improvements. - Purchase and coordinate delivery of IT equipment & maintain asset inventory. - Maintain SaaS applications and licensing. - Collaborate and communicate with technical leaders to ensure systems operate within security controls. - Review project plans to plan and coordinate project activity. - Train users on IT systems and provide technical support when issues arise. - Assist with employee provisioning and deprovision.   Skills We Are Interested In - Operating system knowledge (Mac and Windows). - Proficiency in scripting languages. - Strong organizational and coordination abilities with close attention to detail. - Experience with GSuite, cloud automation, MDM and other SaaS tools. - Proficiency with installation/configuration of software and hardware (including network equipment and printers). - Excellent communication skills for communicating with the business technology team, employees and other departments.   If you are ready to take the next step in your career at Sensor Tower, we’d love to hear from you! Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Self-serve is where the majority of our customers start their journey, and the Growth team owns that journey end to end. This role owns the self-serve existing business : once a customer converts to paid, the account is yours - through every stage of its lifecycle, as it adopts more of the platform, grows its usage, and deepens its reliance on Fin. Your mandate is to grow the value of the self-serve base: drive expansion, strengthen retention, and accelerate adoption of Fin and our newest products across thousands of paying customers. You'll own a book of business, a roadmap, and a cross-functional motion that spans product, lifecycle, data, and go-to-market. It's a rare Growth remit with a clear number to move and a lot of room to build the motions that move it. What will I be doing? Own the self-serve existing business book. Own the remit end to end - from the moment a customer converts to the point they renew, expand, or leave - and be accountable for the net growth of that book. Grow Fin adoption. Get more customers using our AI Agent across the existing base, and help the customers who already use it automate more of their support. Defend and expand. Build the retention and expansion motions that grow the book - combining in-product experiences, lifecycle messaging, and a data/signal layer that flags which accounts need attention and when. Connect self-serve and sales. Design smooth, well-defined handovers between self-serve and sales in both directions, so the right customers get the right motion. Fix the key journeys. Partner with core product teams to remove friction on the journeys that matter most to self-serve customers - onboarding and activation, Fin setup and go-live, plan changes and expansion, billing and plan management. Land new products & features. Drive attach and adoption of new products & features across the self-serve base. Understand the customer. Deeply understand the customers you're serving through research, data, and direct interactions, and turn that understanding into a clear, prioritised roadmap you communicate to build alignment. Build and ship. Collaborate with engineers and designers to ideate, build, and ship solutions, and leverage AI to increase your efficiency and accelerate product development. Measure impact. Evaluate impact through quantitative and qualitative measures, own product quality, and model our company values and R&D principles in how you lead. What skills do I need? There is no minimum years of experience, and no need to have held the PM title. We care about your impact, drive, and potential - former founders, strategy & operations leaders, and consultants are as welcome as career PMs. The common thread is end-to-end ownership of a problem and the outcomes that follow. We'll be looking for evidence you've applied and grown these skills: Growth and lifecycle expertise. You've owned retention, expansion, adoption, or monetisation for a self-serve or product-led business, and you know how to move those numbers. Sharp customer focus and problem framing. You get to the real customer problem through research, data, and direct conversations before deciding what to build. Strong data fluency. You're comfortable working with funnels, cohorts, and customer signals to find opportunity, size it, and measure impact - and you make decisions from evidence, not instinct. Compelling roadmaps. You build and communicate a roadmap that makes the what, when, and why obvious to everyone who needs to align behind it. Excellent product judgment. You balance customer needs, business impact, and technical constraints, and you know what to ship now versus later. Cross-functional leadership. You drive outcomes across product, design, engineering, data, lifecycle marketing, CS, and sales - influencing teams you don't own. AI fluency. You understand how LLMs and AI agents work well enough to assess feasibility, make informed product decisions, and use AI to accelerate your own work. Outcome-oriented. You define success clearly, share progress openly, and hold yourself to measurable impact. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Remote; Europe Workplace: Remote About Eneba At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.   About the team Our influencer team drives revenue through partnerships with creators across multiple countries and game categories. The team handles lead generation, onboarding, relationship management and performance support. You’ll join as the specialist who makes the advertising creative behind those partnerships work harder. About the Role This role has two parts that feed into each other. Creative: You’ll research what competitors and the wider market are doing, work out which creative solutions we can run, and turn that into a high volume of clear, usable creative briefs for influencers. Performance: Once influencers run the briefs, you’ll own the performance side. You’ll set up A/B tests, track KPIs and work out which creative angles are driving results, then feed those insights back into the next round of briefs.   Responsibilities - Research competitor and market advertising to spot angles, formats and trends - Develop a high volume of creative angles and briefs for influencers - Tailor creative approaches by country, audience and game category - Review influencer content and give constructive feedback - Design and run A/B tests across creatives, markets and categories - Analyse creative performance using KPIs and structured testing, then adjust the approach based on what the data shows - Manage and optimise influencer advertising budgets, including YouTube spend - Use AI tools to analyse data, find patterns faster and improve your workflow - Report on creative impact to influencer managers, media buyers and leadership - Work closely with influencer managers, media buyers and creators   Requirements - Proven experience writing creative briefs - Strong skills in measuring and analysing campaign and creative results - Hands-on experience managing YouTube spend - Budget ownership, ideally managing 100,000+ per month in influencer marketing - Experience working closely with influencer teams, or running ads with influencers - Hands-on experience using AI tools in your daily work, particularly to analyse data - Good English level required, proficiency preferred Nice to have - A background in a B2C brand, B2C SaaS or consumer subscription company where influencers are a top marketing channel - Experience across multiple markets and countries - Experience in a business with a large content creator team (10+ people) SALARY : €42,000 - €45,000 A YEAR *Salary ranges may vary. We’re seeking candidates with varied experience levels; from individual contributors to functional leaders in this space. *We’re an international team and our business language of choice is English. Good English level is required, proficiency is preferred.   What it’s like to work at Eneba - Opportunity to help scale a unique product. - Opportunity to join our Employee Stock Options program - Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. - Paid volunteering opportunities. - Work location of your choice: office, remote, opportunity to work and travel. - Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.     We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.