Location: Azerbaijan; Ukraine
About Onedome
We're a UK fintech building high-throughput digital infrastructure for the mortgage and property space. Recently acquired Trussle. We're taking our platform to the next level: fully automated, self-healing, observable, and built to handle real traffic spikes (we have a TV launch coming up).
The role
You'll be our senior platform engineer. Not a traditional ops role. You'll treat infrastructure as a product, build the internal developer platform our engineers deploy through, and bring SRE discipline into the application tier when it's needed.
You won't have a platform team to lean on. You'll be building that capability. We know exactly what we need.
What you'll do
Own 5 AWS accounts across the organisation (QA, Prod, Infra, plus two others)
Architect and maintain infrastructure as code with Terraform. Replace the click-ops that's still around
Stand up CI/CD pipelines engineers actually want to use. Blue/green and canary where it makes sense
Run releases reliably and reduce key-person risk on the deploy process
Set up monitoring, alerting, and incident response so we catch issues before customers do. Define SLIs and SLOs that map to real user journeys
Lead incident response as the primary infra responder. Run blameless post-mortems
Patch and harden the platform. We're a fintech, this matters. IAM least privilege, secrets management, vulnerability scanning, MFA enforcement
Lead infrastructure work for the TV launch: traffic spikes, autoscaling, capacity planning, runbooks
Partner with backend engineers when production issues cross into the app tier. JVM tuning, connection pools, async patterns, memory leaks
Architect multi-region DR. Drive the platform toward self-healing
Optimise cost across DynamoDB, Lambda, and the wider AWS footprint
Set architectural guardrails with tech leads and SWEs. Mentor engineers as the platform capability grows
You must have
6+ years hands-on AWS in production (VPC, IAM, EC2/ECS/EKS, Lambda, S3, CloudFront, Route53, RDS, DynamoDB, SQS)
Production Terraform (Terragrunt a plus). Multi-environment state management
Production Kubernetes and Docker. EKS specifically
Strong CI/CD experience: GitHub Actions, GitLab, Jenkins, or ArgoCD. GitOps practices
Strong infrastructure security: IAM least privilege, secrets, patching, vulnerability scanning, MFA enforcement
Observability from scratch: CloudWatch, Datadog, Grafana, Prometheus, OpenTelemetry, or ELK
Solid backend competency in Java (Spring Boot), Python, or Node. Understanding of JVM, concurrency, async systems
Comfort being the senior infrastructure person. Self-directed, opinionated, disciplined about documentation
B2/C1 Level English
Nice to have
Fintech or other regulated industry experience
DynamoDB at scale (we run many tables with PITR and S3 exports, Lambda-driven daily incrementals)
AWS cost optimisation track record
Past experience as a first infrastructure hire at a small team
Building internal developer platforms or self-service tooling
AWS DevOps Pro, Solutions Architect Pro, or CKA
Service mesh experience (Istio, Linkerd) and DevSecOps practices
Firebase or GCP exposure (we have a small footprint there)
What you won't get from us
A platform team to lean on. You'll be building that capability
Click-ops everywhere. You'll be replacing what exists with IaC
Ambiguity about the work. We know exactly what we need
Working setup
UK working hours.
Fully remote across the EU
Tooling: Microsoft 365, Teams, Planner, Nuclino, GitHub
aws-vault with MFA enforcement on all accounts
Sustainable on-call rotation
Salary: $4,000 – $5,000 / month
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business.
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Central hours (9am to 6pm CT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
Wizards of the Coast has built a centralized platform, AI, and IT team that serves shared technology across Wizards of the Coast (WOTC) and Hasbro. We are led by the belief that providing industry-leading tools, innovative technology, and excellent support allows our teams to focus on delivering outstanding player experiences first and foremost.
Wizards is looking for someone who is a world-class leader of platform and cloud security, with a focus on securing AI workloads. You will be partnering closely with other enterprise and platform teams to lead how we secure our developer and AI platforms across the company. This person needs to be able to understand how to interact with and handle partner expectations while balancing security, ease of use, and broadest impact across the company. The developers on the team use research-driven development to find the best solutions and mix of technologies in the rapidly growing field of AI.
Our team values work-life balance while delivering high-quality technology. If this sounds exciting to you, we encourage you to apply.
Location and Work Arrangement
This role is based at our Renton, Washington office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Deliver operational security procedures for testing, validating, and securing cloud and AI workloads
Run red teaming processes for agentic, large language model (Large Language Model (LLM)), machine learning, and other AI workloads
Partner with security team on internal tools, processes, and validation procedures for AI and developer products
Run red-team processes for AI workloads
Build out our automated software review/patch/remediation processes
Partner with internal teams to build our next level secure developer platform
What You'll Bring
7+ years in driving cloud security
Experience deploying AI SaaS tools, AI cloud workloads
Deep knowledge of what good Software Development Life Cycle (SDLC) patterns look like
Experience with managing and deploying organizational cloud solutions
Thoughtful leadership fostering collaboration and mutual support
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$163,000
—
$244,600 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Role Summary:
As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service and resolving inquiries efficiently and empathetically. In this role, you will gain hands-on experience within the fast paced, ever evolving mobile app ecosystem and have the opportunity to engage directly with executives and team members from high growth companies. You’ll also collaborate across departments, working closely with product, engineering, and operations teams to ensure a seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French-speaking clients and partners.
Full time / London - Hybrid (2-3 days in office) - French Speaking
Responsibilities:
- Provide expert support to customers and the internal sales team by responding to queries in a timely and accurate manner.
- Troubleshoot and resolve issues by gathering technical details, replicating problems, and using internal tools to identify root causes.
- Collaborate with cross functional teams to escalate complex issues, log bugs, and clearly communicate technical solutions to users of varying technical backgrounds.
- Provide high priority support and platform overviews on an ad hoc basis to a designated group of strategic accounts.
- Act as a bridge between internal teams, sharing relevant customer feedback to improve the platform.
- Identify gaps in resources based on common customer pain points.
- Educate users on new updates, tools, and best practices to tailor to their use cases
- Report on key customer service metrics and identify noteworthy trends to the Team Director.
Qualifications:
- At least 4-5 years of experience in a data analysis customer facing role (customer service, care, or success).
- Fluency in French/English
- Background in mobile analytics, consumer behavior, or digital advertising strongly preferred.
- Passionate about providing exceptional customer experience.
- Strong attention to detail and ability to manage multiple tickets or issues at once.
- Comfortable working with and supporting global brands across diverse markets.
- Genuine interest in building and growing a career within customer support.
- Technical experience in initial troubleshooting of front end bug/network issues.
- Ability to read and interpret data visualizations or logs to guide troubleshooting.
- Experience working cross functionally with Product, Engineering, or Data teams.
- Proactive in spotting recurring issues and patterns in customer inquiries.
Nice to have:
- Hands-on experience with platforms such as Zendesk, Mailgun, Kibana, and Salesforce.
- Knowledge in assisting global users with API questions, data import/export execution, and platform integrations.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
How we build software is changing. Designers are building tools and agents, prototyping in code, and shipping directly into the product. More people can create software than ever before. That makes design judgment more important, not less.
We’re looking for a Design Systems Lead to build that judgment into the foundations of Ramp.
This is not just about maintaining a component library. It’s about making it possible for designers, engineers, and agents to build experiences that look, feel, and work like Ramp—without a designer driving every decision or the design systems team reviewing every change.
You’re a designer first, with the technical depth to guide architecture and get into the code. You have exceptional taste and strong opinions about typography, hierarchy, interaction, and motion. Just as importantly, you know how to turn that judgment into patterns, tools, and guidance that make everyone else’s work better.
You’re deeply curious about AI and already using it to change how you work. You build, experiment, inspect the results, and push past the demo. You can imagine a different way of building software—and lead a team toward it.
This role is for you if you’re excited by:
- Making great design reproducible. Raise the quality of Ramp’s product and encode what makes it good, so people and agents can produce coherent, usable experiences by default. The system should make excellent work easier, not make every experience look the same.
- Reimagining what a design system can be. Build beyond components and tokens into composition, interaction patterns, agent guidance, and evaluations. Connect exploration and production so the fastest way to build is also a path to great quality.
- Leading a team that multiplies everyone else’s impact. Create clear direction, ambitious goals, and a caring yet demanding environment. Inspire curiosity, develop people, and stay close enough to the work to help make it exceptional.
The opportunity is to raise the floor for everyone building at Ramp, while giving designers more room to make the most important experiences extraordinary.
WHAT YOU'LL DO
- Lead and develop the design systems team. Set clear priorities, ownership, and goals. Give direct, timely feedback, hold people accountable, and help them do the best work of their careers.
- Own the system’s vision and direction. Decide what to preserve, evolve, simplify, or replace based on what builders and customers need. Turn that direction into focused work the team can deliver.
- Elevate Ramp’s visual and interaction design. Raise the bar for typography, hierarchy, density, motion, responsive behavior, accessibility, and the states beyond the happy path.
- Make design judgment usable by people and agents. Translate principles into reusable patterns, reference experiences, composition rules, and guidance that produce better work without you in the room.
- Guide technical architecture with engineering. Shape everything from components and tokens to how agents discover guidance, compose interfaces, and check their work. Make sound tradeoffs between flexibility, coherence, performance, and ease of use.
- Stay hands-on. Build prototypes, work in code, and get into implementation details to test ideas, unblock the team, and understand where the system breaks down.
- Define and measure quality. Build repeatable evaluations grounded in real tasks. Measure whether builders can ship better work faster, with less rework—not just whether they use the tools.
- Improve the path from idea to shipped experience. Partner with engineering and AI teams on workflows that support fast exploration, useful iteration, and appropriate production safeguards.
- Earn adoption. Work alongside product teams, listen closely, teach through examples, and turn recurring questions and exceptions into improvements to the system.
- Keep the team moving forward. Experiment as models and tools evolve, share what you learn, and change direction when the evidence calls for it.
WHAT YOU NEED
- Experience leading and developing strong design or design engineering teams, with a track record of setting direction and delivering meaningful outcomes.
- Exceptional visual and interaction design skills. Your work shows a clear point of view, attention to detail, and an ability to make complex experiences feel simple.
- Deep systems thinking and experience building systems that other teams actually adopt. You can show how your work improved both their speed and the quality of what shipped.
- Strong technical fluency. You can prototype and build in code, understand front-end architecture, and work through implementation tradeoffs with engineers—not just hand off specifications.
- Active, hands-on use of AI in your design and building workflow. You understand where it helps, where it fails, and how to improve its output rather than accept it.
- Experience turning design principles into practical guidance, reusable patterns, and quality checks that work at scale.
- Strong product judgment and a habit of staying close to the people using what you build. You connect system decisions to real workflows and customer outcomes.
- The ability to create clarity in ambiguity, make decisions, give difficult feedback, and maintain momentum without losing the quality bar.
- Curiosity that borders on obsession about how AI changes software and how we build it—and the ability to ignite that curiosity in others.
NICE TO HAVES
- Experience building agent-usable design guidance, generation workflows, or evaluations for design quality.
- Experience building developer or designer tools that became part of other teams’ daily workflow.
- Experience leading a major design-system migration or company-wide change in how teams build.
- Experience evolving a system across platforms or connecting product and brand experiences.
- Founder or early-stage startup experience.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue.
Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.
About the role 🤓
We’re looking for a
Fraud Optimization Specialist
to strengthen the performance of our detection systems. You will analyze fraud patterns, enhance controls, guide new product launches, and partner with Product, Data, and Operations to design scalable, tech-enabled solutions.
This is a hands-on, impact-oriented role for someone who thrives at the intersection of analytics, risk strategy, and cross-functional execution. Your insights will help us reduce losses, accelerate safe growth, and continuously upgrade our fraud ecosystem.
What challenges you'll be solving
🚀
Identify opportunities to reduce fraud losses on different streams and improve overall profitability, leveraging advanced risk rules and Machine Learning scores.
Assess fraud risks for new features, launches, and markets, advising Product and Operations, identify control gaps, and define remediation plans.
Develop and maintain executive dashboards (Metabase/Tableau) to track fraud performance, financial exposure, and other metrics; provide concise fraud insights, trends, and recommendations to leadership.
Support and implement end-to-end fraud prevention strategies—design controls, execute rollouts, measure impact, and iterate for continuous improvement.
Collaborate with stakeholders like Product, Engineering, Data Science to propose innovative and preventive fraud controls, translating complex fraud risk scenarios into scalable, tech-driven solutions.
What we offer
😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Professional development workshops or seminars.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts with Sanitas and Adeslas.
Urban mobility by using your own bike with Kleta.
Free access to healthy, organic, and sustainable fruits and snacks.
Moreover, we offer a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include various activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
What you’ll need
🫱🏼🫲🏽
5+ years of experience working with fraud detection technologies within fintech, payments, BNPL, or e-commerce, from rule creation to performance optimization.
Proficiency in SQL and data visualization skills (Metabase, Looker, Tableau, Power BI, etc.), with ability to build dashboards, automate monitoring, and interpret large data sets.
A proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies
Excellent communication and collaboration skills, with ability to influence cross-functional stakeholders, across product, operations, and compliance.
We kindly ask that you submit your
CV in English
, as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
Location: Remote - US
Sr. Developer Relations Manager
Backblaze — Remote, US
Compensation: $172,000–$215,000 base + equity
About Backblaze
Backblaze is the object storage layer for AI and data-intensive workloads, fueling customer success with cloud storage purpose-built for scalable performance and economics. We make customers unstoppable by solving their toughest storage challenges.
Today we manage nearly 6 billion gigabytes of data for 500K+ customers across 175+ countries with fast growth among Neoclouds, GenAI companies, and companies reliant on data–heavy workloads. Developers are at the center of our next chapter, and we're serious about earning their trust.
About the Role
Developer relations is evolving quickly. Coding agents, informed by reference architectures and machine-readable documentation, are increasingly making integration decisions on behalf of developers. And trust, transparency, and human interaction are more important than ever as open source ideals and corporate agendas are weirdly attacked, limited, or promoted by unexpected sources and trends.
Backblaze B2 Cloud storage was launched as a result of developer demand and has been committed to the developer ecosystem since day one. Today, we are seeking a leader who can help us become more present and trusted than ever before in this space, both as the storage default for agent-led projects and as a leading source of support, inspiration, and enablement for developers who need storage for whatever they’re building.
As Sr. Developer Relations Manager, you'll work across a strong set of existing assets — a mature docs team, an engineering team focused on AI ecosystem integrations, our Flamethrower Startup Program, a content org, and an outward-facing SE team — and coordinate their outputs into a coherent, credible developer presence that earns mindshare where it matters most.
This is a program-defining role for someone who thinks in systems, works backwards from adoption goals, knows how to make a company technically credible with developers who haven't heard of it yet, and is comfortable both channeling and being the face of developer relationships at Backblaze.
What You'll Own
Developer Presence in the Agentic Stack
The primary goal of this role is to ensure Backblaze B2 is the best storage layer for developers and for their agents. That means understanding how AI coders discover and evaluate infrastructure tools today: through MCP servers, coding agent contexts, reference architectures, SDKs, and machine-readable documentation. You'll work with the internal AI team to define what "agent-ready" means for Backblaze and drive execution against it across engineering, docs, and content.
Cross-Functional Coordination
This role starts as an individual contributor, but you'll have real influence over a strong set of resources: an engineering team building integrations into AI tooling (MLFlow, ComfyUI, Hugging Face, popular agent frameworks), a docs team that can be directed toward structured, agent-consumable formats, a content org that can amplify what you build, and an SE team that can extend your enablement work, among a number of others at the company. Your job is to coordinate these teams around a unified developer strategy, keep that strategy moving, and share its outputs with the broader world.
Community and Ecosystem
Developers trust other developers. You'll underscore Backblaze's credibility in the communities where AI builders live: GitHub, Discord, open source projects, developer events, and the growing ecosystem of AI infrastructure tooling. You'll elevate internal technical voices, use their expertise to build your own thought leadership in the space, and partner with ecosystem players, and show up in a way that is earned, not marketed. Critically, you should have a presence in this community before coming to the role.
Developer Feedback Loop
You'll maintain a tight feedback loop from the developer community back to product and engineering — surfacing adoption friction, unmet integration needs, and emerging patterns worth prioritizing. The Flamethrower Startup Program gives you direct access to early-stage builders who can serve as signal-rich canaries for what's working and what isn't.
Metrics and Program Accountability
You'll define what success looks like — developer signups, activation rates, B2 adoption in AI frameworks, community engagement, content reach — and own progress against it. We're building this program to drive real revenue, and you'll be expected to connect the dots between awareness and conversion. Success in this role opens the door to bringing on, or from elsewhere in the company, developer resources to grow the program.
What We're Looking For
Meaningful DevRel, developer marketing, or developer experience leadership at a cloud infrastructure, open source, or AI tooling company. You've built or significantly grown a developer program, not just contributed to one.
Understand how agentic workflows are reshaping how developers discover and integrate infrastructure tools — and you have opinions about what that means for DevRel strategy.
Technically credible. You can read a codebase, evaluate an SDK, write a working integration, and have a real conversation with an engineer about tradeoffs. You don't need to be a full-time SWE, but you need to have been one, or close to it.
Worked, or started, without a large team. You know how to amplify yourself through cross-functional relationships, external partners, and community rather than headcount.
Strong communicator — to developers externally and to leadership internally. You can write a crisp technical tutorial and a clear exec summary with equal ease.
Existing presence in developer communities. A following, conference talks, open source contributions, a technical blog — some signal that developers pay attention when you show up.
Strong plus:
Direct experience with model training, data processing or generative media
Familiarity with how coding agents (Claude Code, Cursor, Copilot, etc.) surface and recommend infrastructure tools
Experience working with or building on top of open source frameworks in the AI/ML ecosystem (MLflow, DVC, Ray Data, WebDataset, and MosaicML Streaming)
Prior experience running or contributing to a startup/developer program (accelerator, cohort model, or similar)
What You'll Have to Work With
You won't be starting from scratch. You'll work closely with:
A mature, capable
docs team
that can be directed toward agent-consumable documentation formats and structured reference content
A strong
engineering team
dedicated to integrating Backblaze into the AI tooling ecosystem — building connectors, working on external integrations, and driving internal product improvements for developer use cases
Flamethrower
, our startup program, which is already generating community energy and early-adopter signal among AI builders
An outward-facing
solutions engineering team
that can extend your enablement work with hands-on technical support
A
content org
that can help produce and amplify developer-facing assets
Active strategic work from
Rawkode Academy
laying the DevRel foundation: audit, persona validation, content models, and engagement strategy
Why This Matters Now
Developers are making storage decisions earlier in the stack than ever before — often before they've spoken to a salesperson, often through a coding agent recommending a reference architecture. Backblaze has the right product, the right price point, and a growing engineering investment behind this motion. What we need is the person who can translate that into developer conviction at scale.
The window to establish Backblaze as the default AI storage layer is open now. This role exists to make sure we don't miss it.
Backblaze Perks
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro plus a generous workstation stipend
Childcare bonus
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
Pay Transparency
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
The expected salary range for this role is $172,000 - $215,000 plus 20% target annual bonus and RSUs.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Backblaze is proud to be an Equal Opportunity Employer. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education.
Location: New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re looking for a hands-on Global Workplace Lead to own workplace experience across all Modal offices. You’ll manage our Workplace Experience team and set the tone for the day-to-day operations, programs, and physical environments that make each location thrive. You care as much about how a space feels as about how it functions, and bring the same taste and judgment to our offices that we bring to our product. You’ll develop a deep understanding of what each office actually needs, and build trusted relationships with local leads and cross-functional partners across the organization.
WHAT YOU’LL WORK ON:
- Manage and develop a team of workplace services professionals, setting direction, coaching performance, and building a high-functioning team
- Own operational quality across every office by tracking service levels and space utilization, spotting patterns, and fixing the underlying causes of recurring problems
- Stay ahead of what the business needs next by keeping a pulse on both local realities and company-wide priorities
- Build the global budget and vendor strategy for workplace experience, and hold contractors and service providers accountable to clear performance expectations
- Guide workplace experience through major transitions, including new office openings and relocations
- Shape how Modal’s brand and culture show up physically, bringing the same clarity, craft, and attention to detail to our spaces that we bring to our product
- Synthesize data, stakeholder input, and business context into recommendations for continuous improvement
YOU MAY BE A FIT IF:
- You have 5+ years in workplace, facilities, or office operations, ideally at a high-growth tech company where you built programs rather than inherited them
- You have 2+ years of people management, including leading team members through office moves or openings
- You’ve overseen workplace operations across multiple offices, ideally in more than one country
- You have strong taste and judgment, with an instinct for what looks and feels like Modal
- You have a clear willingness to take a hands-on approach and dive into the details
- You can influence cross-functional partners and translate company strategy into effective local execution
- You thrive in a fast-paced workplace with rapidly changing priorities
- You’re excited to be in an in-office role, collaborating with team members IRL
- You’re willing and able to travel to Modal offices globally
Location: United Kingdom
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior CSM at 1Password, you own and strategically manage a portfolio of customers – driving value realization, revenue retention, and expansion outcomes that consistently exceed expectations. You operate with full commercial autonomy: advancing expansion opportunities independently, engaging VP and C-suite stakeholders as a trusted advisor, and managing complex renewals without escalation. Beyond your own book, you raise the bar for the team through mentorship, playbook contributions, and peer enablement.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the UK.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years in a customer-facing, consultative, or technical role in SaaS – Customer Success, Solutions Engineering, Technical Account Management, or IT/security leadership.
- Demonstrated track record of exceeding retention, adoption, and expansion outcomes; experience recognized with performance distinction is a plus.
- Proven ability to run executive business reviews with VP and C-suite stakeholders.
- Background in cybersecurity, IAM, identity security, or enterprise IT preferred; former 1Password power user is a strong plus.
- Strategic success planning and multi-threaded stakeholder management across a complex portfolio.
- Commercial acumen: independently qualifies, advances, and documents expansion opportunities; manages negotiations without oversight.
- Designs and applies AI-assisted workflows to commercial execution; documents use cases in a shareable format.
- Strong Gainsight and Salesforce hygiene; consistent forecasting discipline.
- Highly autonomous; manages complex accounts without requiring managerial direction.
- Commercial thinker who connects customer outcomes to expansion potential naturally.
- Strong executive presence – adapts messaging across technical, operational, and C-suite audiences.
- Elevates teammates through knowledge sharing and informal mentorship.
What you can expect:
OWN AND GROW YOUR BOOK OF BUSINESS
- Independently manage a portfolio of moderately to highly complex accounts – adapting success plans to each customer’s context without manager guidance.
- Maintain full success plan coverage; produce documented best practices and playbooks, applied broadly across accounts with measurable KPI improvement.
- Proactively identify and mitigate renewal risks; close risk CTAs with a high rate of success within defined timeframes.
DRIVE ADOPTION & VALUE REALIZATION
- Achieve strong Executive Sponsor attendance in EBRs across segments; EBRs are value-driven, data-backed, and consistently advance renewal confidence.
- Maintain commercial intelligence across strategic accounts – budget cycles, org changes, compliance mandates, and stack rationalization.
- Translate advanced 1Password capabilities into clear outcomes for VP and C-suite stakeholders; tie adoption to measurable ROI and long-term advocacy.
LEAD REVENUE RETENTION & EXPANSION
- Achieve strong amendment and renewal upsell win rates; proactively source and advance expansion opportunities with documented context.
- Maintain forecasting hygiene with minimal blank or unmodified renewals approaching subscription end.
OPERATE WITH STRATEGIC RIGOR
- Manage commercial objections, renewal negotiations, and competitive conversations independently – without escalation for standard to complex scenarios.
- Build and present business cases to customer champions; advance deals with enough depth to move through the pipeline with AE alignment.
ACT AS A TRUSTED SECURITY ADVISOR
- Deep working knowledge of the full 1Password product suite; design tailored success journeys connecting feature adoption to measurable business outcomes.
- Incorporate regulatory context, breach patterns, and competitive dynamics into EBRs with confidence.
- Design and share AI-assisted workflows with teammates in a replicable, documented format.
COLLABORATE & ENABLE
- Lead joint account planning with your AE; cited by AEs as a proactive commercial collaborator who improves deal outcomes.
- Mentor Level B CSMs through call shadowing, ad hoc coaching, or onboarding support.
- Lead or co-lead cross-team initiatives; contribute tools or improvements adopted by peers.
MONTH 1 – ONBOARDING & FOUNDATION
- Develop fluency in 1Password’s full product suite, CS methodology, and commercial motion.
- By the end of Month 1, you will independently manage customer touchpoints and demonstrate clear understanding of renewal drivers across your portfolio.
MONTH 3 – PORTFOLIO OWNERSHIP
- Full ownership of your book with consistent EBR cadence and expansion sourcing.
- By Month 3, you are meeting key performance targets and expansion leads are flowing to Sales with documented context.
MONTH 6 – STRATEGIC IMPACT
- Operating at full commercial autonomy; contributing to team practices and mentoring peers.
- By Month 6, you are achieving top-tier customer satisfaction and recognized as a reliable commercial collaborator by your AE and cross-functional partners.
UK-based roles only: The annual base salary for this role is between £73,000 GBP and £106,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Responsibilities:
— Use advanced fraud detection tools and technologies to monitor user activity and identify suspicious behavior in real time.
— Investigate fraudulent activity by analyzing patterns, trends, anomalies, and connections between individual or groups of operations.
— Stay up to date with the latest fraud techniques, emerging threats, and evolving risk patterns.
— Monitor and investigate bonus abuse across products and take action based on emerging trends and identified risks.
— Simulate and describe algorithms and scenarios for detecting potentially risky operations and fraudulent behavior.
— Work closely with Legal, Marketing, Finance, and other teams to share insights, investigate fraud-related issues, and implement effective solutions.
— Provide guidance and training to employees on fraud prevention practices and emerging risks.
— Lead investigations and coordinate response efforts in cases of suspected fraud, security breaches, or other critical incidents.
— Prepare and present reports on fraud and risk metrics, emerging trends, incidents, and mitigation strategies to senior management.
— Investigate incidents involving financial risks and identify their root causes and potential impact.
— Develop and implement measures to mitigate the impact of fraud and financial risk incidents and prevent similar issues in the future.
Requirements:
— Degree in Economics, Finance, Analytics, Statistics, or a related field.
— Previous experience in economics, analytics, statistics, or a similar analytical role.
— Strong analytical skills with a methodical and logical approach to problem-solving and a high level of accuracy.
— Confident user of Excel and Google Sheets.
— Native-level Russian and English at B1+ level or higher.
— Willingness to work shifts (09:00–17:00 or 17:00–01:00 GMT+3), including weekends when required.
— Proactive and self-motivated approach to identifying issues, researching solutions, and implementing effective improvements.
— Ability to communicate effectively with employees across different levels of the organization, including Senior Management.
Benefits:
— 5 paid health days per year for unforeseen sick days or medical appointments.
— 25 paid calendar vacation days annually.
— Comprehensive medical insurance coverage.
— Monthly sports allowance of $30 net.
— English lessons with two experienced tutors.
— Access to conferences and professional literature.
— Complimentary snacks in the office.
— Corporate events throughout the year.
Talablar:
— Python’da kamida 2 yillik tijoriy dasturlash tajribasi;
— Python’ni yaxshi bilish;
— FastAPI yoki Django bilan ishlash tajribasi;
— SQL va PostgreSQL’ni ishonchli bilish;
— REST API tamoyillarini tushunish;
— Git bilan ishlash tajribasi;
— Docker asoslarini bilish;
— OOP tamoyillari va mashhur design pattern’larni tushunish;
— Mavjud kodni mustaqil tahlil qilish va vazifalarni sifatli yakunlash qobiliyati.
Kompaniya haqida:
Kompaniyalarning ichki biznes jarayonlarini avtomatlashtirishga moʻljallangan B2B platforma. Platforma mijozlar, buyurtmalar, hujjatlar va hisobotlar bilan ishlash jarayonlarini avtomatlashtirish imkonini beradi.
Ish sharoitlari:
— Ish holati: aktiv
— Hudud: Toshkent shahri (onlayn yoki offline)
— Ish turi: Onlayn / oflayn (To'liq vaqt) 5/2
— Maosh: 15 000 000 - 20 000 000 so'm
About the project:
A fast-growing fintech startup providing SaaS solutions for institutional investors.
The platform includes advanced solutions for financial analysis, trade flow management and portfolio management.
Requirements:
— Strong experience with C# / .NET / ASP.NET Core
— Solid experience with Angular
— Good understanding of SOLID principles and design patterns
— Working knowledge of relational databases
— Familiarity with Git
— Good understanding of UI/UX principles
— Experience working in an Agile environment
— Strong communication and collaboration skills
What we're looking for:
— A self-driven engineer passionate about technology
— Someone who takes ownership and accountability for their work
— Strong attention to detail and a focus on quality
— A proactive approach to automation and process improvement
— Ability to clearly communicate technical ideas
— Comfortable working in a fast-paced, highly collaborative environment
— Open to feedback and able to work effectively with both technical and business stakeholders
Responsibilities:
— Design, develop and maintain components and frameworks for the client's technology ecosystem
— Collaborate with internal and external stakeholders to understand application development needs
— Research and evaluate new technologies and use cases
— Identify inefficiencies and implement appropriate technology solutions
— Contribute ideas and improvements to the product and development process
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Most subscription businesses lose a password. We lose GPU-seconds.
When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job.
You are the person who finds them, proves it, and puts a number on it.
You make sure:
- Every enforcement action we take is backed by evidence a stranger could follow
- We know what abuse cost us last month, on the same basis as last month
- The detection system is measured against real cases, not against its own past decisions
- When a ring changes shape, somebody notices this week — and that somebody is you
WHAT YOU WILL DO
Investigation & casework
- Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action.
- Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence.
- Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger.
- Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has.
Evidence & defensibility
- Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts.
- Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence.
- Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action.
Quantification & reporting
- Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down.
- Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them.
- Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day.
Monitoring & adaptation
- Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week.
- Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again.
- Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit.
How we work
- SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax.
- Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts).
WHO WE'RE LOOKING FOR
- 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract.
- Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role.
- Python at working level for analysis — pandas, notebooks, a bit of graph work.
- Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence.
- Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable."
- Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting
- Trust & safety investigators and platform-integrity analysts
- Chargeback, dispute or AML analysts who write their own queries
- Strong product or BI analysts who got handed the abuse problem and kept it
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build models full time — that is the Antifraud data scientist, and it is open
- Want to do content moderation or NSFW classification
- Would put an account on a ban list without being able to say why in one sentence
- Treat every negative-margin account as an abuser
- Need a labelled dataset or a clean table before you can start
- Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1,5 hour)
- Tech interview (1,5 hour)
- Final interview (30 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Amsterdam, Netherlands; Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
Nebius is looking for a Senior Product Manager to own Commercial Agreements and Pricing Mechanics within the Billing Platform team.
Our billing platform is how Nebius turns AI infrastructure into a business. As the company grows, Sales and GTM teams need increasingly sophisticated commercial constructs: commitments, credits, custom terms, multi-tenant setups. Your mission is to make sure every deal the business needs is supported by the billing platform out of the box, with as few unsupported custom deals as possible, and to build pricing mechanics that help maximize revenue.
This is a role at the intersection of product, commerce, and engineering. You will translate commercial intent into billing capabilities: well-defined product mechanics with clear rules, data models, and self-service potential.
Responsibilities
Own the vision, roadmap, and backlog for commercial agreements and pricing mechanics in the Nebius billing platform
Design and ship billing support for commercial constructs
Develop pricing mechanics that drive revenue growth, such as dynamic pricing models
Systematically reduce the number of deals billing cannot support out of the box: identify recurring deal patterns and turn them into productized capabilities
Partner closely with Sales, GTM, Finance, Legal, and Operations on deal structures and contract mechanics; work with the billing engineering team on design and delivery
Own discovery, requirements, delivery, and success metrics for your domain, and keep documentation and internal enablement up to date
Who we are looking for
5+ years of product management experience, including hands-on ownership of billing, monetization, or pricing products
Solid technical grounding: you are comfortable discussing APIs, data models, and billing pipelines with engineers and can reason about system design trade-offs, even if you do not write production code
Experience operating in an enterprise B2B environment with many stakeholders: sales, finance, legal, engineering
Strong analytical skills: you model the revenue and margin impact of pricing and discount mechanics before committing to them
Nice to have
FinOps or cloud billing domain expertise: commitment discounts, usage-based pricing, FOCUS or similar billing data standards
Experience supporting enterprise deal desks or working directly with Sales on non-standard deals
Background at a cloud provider (hyperscaler, GPU cloud, or adjacent infrastructure business)
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy.
Key Responsibilities
Strategic Technical Partnership
: Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues.
Joint Solution Development:
Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment
Customer Deal Support:
Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance.
Partner Ecosystem & Events
: Represent Anthropic at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.
Product Feedback:
Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy.
Preferred qualifications
5+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager
Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Fluent in Japanese and English
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote USA
Workplace: remote
ABOUT YOU
We're looking for a commercially driven, analytically sharp, and results-oriented Account Manager to join the Xsolla Offerwall team. This is an exciting opportunity to own the advertiser side of a premium rewarded inventory network at the intersection of mobile gaming, user acquisition, and advertising technology. The best candidate is someone who thrives in a fast-paced, highly collaborative environment and is passionate about helping game studios achieve their acquisition goals through performance-driven advertising.
In this client-facing role, you'll build and grow relationships with gaming studios and UA teams, optimizing campaign performance and ensuring partners get measurable results through Xsolla's Offerwall. You'll serve as a trusted advisor to advertisers, translating data into actionable strategies, and collaborate closely with Xsolla's product, operations, and technical teams to continuously improve the partner experience.
Strong account management skills, a deep familiarity with mobile gaming and performance advertising, and the ability to balance day-to-day campaign management with long-term partner growth will be key to your success. If you're energized by the intersection of gaming and performance marketing and love building meaningful advertiser relationships, we'd love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help fund, distribute, market, and monetize their games. Headquartered in Los Angeles, California, Xsolla has helped over 1,500+ game developers reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
Responsibilities:
Partner Growth & Account Management
Guide new publisher integrations from onboarding through launch, nurture long-term monetization partnerships, and expand existing accounts by driving adoption and incremental revenue growth through Xsolla's Offerwall.
Balance multiple accounts and priorities in a fast-paced environment, consistently delivering results under shifting timelines.
Maintain deep knowledge of mobile advertising, the rewarded ecosystem, and app monetization models to ensure partner strategies stay competitive.
Problem Solving & Diagnostics
Serve as the first line of defense when a partner reports a performance drop, integration bug, or unexpected revenue anomaly — approaching each issue methodically: isolate the variable, form a hypothesis, and validate it against the data before proposing a fix.
Analyze data to uncover trends, diagnose challenges, and recommend optimization strategies that drive measurable revenue impact, distinguishing symptoms from root causes rather than treating surface-level fixes as solutions.
Own ambiguous, cross-functional problems end-to-end — coordinating with product, engineering, and operations to identify what's broken, why, and what the right fix is, even when the answer isn't immediately obvious.
Anticipate downstream issues before they escalate, using pattern recognition from past partner problems to flag risks proactively rather than reactively.
Strategic Relationships & Executive Communication
Own and cultivate strategic relationships with senior and executive stakeholders at publisher partners, acting as a trusted advisor rather than a transactional point of contact.
Prepare and deliver executive-level business reviews, business cases, and growth roadmaps that translate complex data and problem resolutions into clear, actionable business outcomes for senior decision-makers.
Tailor communication style and depth to the audience — distilling technical or operational detail into strategic narratives when presenting to executives, while retaining the ability to go deep on the details with day-to-day partner contacts.
Represent Xsolla in high-stakes conversations (renewals, escalations, strategic planning) where executive trust and credibility directly influence partner retention and growth.
Collaborate cross-functionally with internal product, operations, and technical teams to implement partner requirements and resolve potential blockers, and know when an issue needs to be surfaced to internal leadership.
Qualifications & Skills:
Experience
3+ years in digital media, mobile advertising, programmatic, or related SaaS/AdTech account management, sales, or business development.
Demonstrated ability to grow client portfolios, negotiate partnerships, and achieve or exceed revenue targets.
Problem-Solving Mindset
A structured approach to ambiguity — comfortable breaking down a messy, undefined problem into testable pieces rather than waiting for someone else to define the issue.
Track record of resolving complex, cross-functional issues independently, knowing when to dig in personally versus when to loop in the right internal stakeholder.
Genuine curiosity about "why" — treats every escalation or performance dip as a question to be answered with data, not just a ticket to be closed.
Resilience and resourcefulness when the first solution doesn't work; iterates rather than stalls.
Analytical Strength
Comfortable interpreting data sets (e.g., KPIs such as CPM, CTR, LTV, retention, or ARPU) and translating insights into strategy and root-cause diagnosis.
Communication & Executive Presence
Exceptional written, verbal, and presentation ability; adept at simplifying technical and performance concepts for diverse audiences, including senior and executive stakeholders.
Demonstrated experience managing strategic relationships with VP or C-level contacts, including leading executive business reviews and high-stakes partner conversations.
Proven success working with cross-functional groups, particularly product, operations, and technical teams, to drive problems to closure.
Industry Knowledge
Understanding of mobile ecosystems, rewarded ads, ad monetization strategies, and performance marketing models.
Mindset
Proactive, entrepreneurial, and results-driven; thrives in fast-moving environments with minimal structure.
Views obstacles as puzzles to be solved rather than blockers to be reported.
Tools
Proficiency in productivity and analytics tools (e.g., Google Sheets, BI dashboards, CRM platforms, and presentation software).
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Demand Account Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Handling sensitive financial information/managing budgets/accessing funds
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
As our business grows, and as AI is improving, we need fewer, better building blocks: less per-team glue, more self-service capabilities every team builds on, so engineers spend their time on customers instead of plumbing. This is platform engineering at Arcadia. The role could just as well be titled Developer Platform, DevEx, DevProd, or SRE.
Arcadia builds and operates the petabyte-size lakehouse, and the client-facing applications that run on Kubernetes. The role will span both, reporting directly to the engineering VP.
What Success Looks Like
Arcadia engineers and their agents rely on platform building blocks, from services and pipelines to databases, queues, and storage, that come wired in with logging, metrics, tracing, alerts, encryption, access controls, backups, and cost tags, with sensible defaults.
Teams change their own pipelines, environments, alerts, and SLOs. When something breaks, the owning team sees it first, traces it to the change that caused it, and rolls it back themselves. They see their own delivery numbers and cloud spend, and act on them. Platform upgrades reach them as a merged pull request, not a checklist. Engineers take the paved road because it's the fastest way to production, and platform engineers spend their time building capabilities, not working tickets.
What You'll Be Doing
Push
quality
attributes into the platform, especially as AI increases the volume of changes: test and regression gates, progressive delivery and fast rollback, supply-chain and policy checks in the pipeline, and cost that's visible and attributable to the teams.
Run the platform as a curated internal
product
: find what slows teams down, pick the few capabilities worth building, publish the roadmap, and measure adoption, delivery speed, stability, and developer satisfaction.
Build software
: self-service APIs, templates, and golden paths for CI/CD, environments, and observability, so teams get what they need without waiting on anyone. You write a meaningful share of the code.
Carry
migrations
: track usage, automate instead of handing out checklists, push through the final 20%, and sunset.
Manage the platform's
stakeholders
: say yes with compromises, say no without breaking trust, bring shadow platforms back onto the paved road, and make cost visible to the teams that generate it.
Set the technical
direction
and evolve the platform, and
coach
Senior Engineers through design partnership and review.
Keep building out our software
"dark factory"
on top of our internal agentic platform - we should be offloading more and more to it over time.
What You'll Bring
Both halves of platform engineering: a
software engineer
's instinct for clean abstractions and APIs, and a
systems engineer
's depth in cloud, Kubernetes, networking, and IaC.
Reliability
you've owned: SLOs, observability, on-call, and incident response.
Customer empathy
: you talk to the engineers you serve, tell a real need from a loud request, and retire what nobody uses.
Big, long-running projects
you've seen through: migrations pushed past the final 20%, platforms sunset on purpose, and the attention to detail both require.
A
clear philosophy
on structuring infrastructure and delivery for security, velocity, and reliability, and the stories behind it.
Current, hands-on
production coding
, the habit of figuring things out (research, spike, deliver), and relentless
pragmatism
about what's worth building.
Drive to
reduce toil
for everyone through software.
Ability to initiate and
get stuff done org-wide
.
No healthcare background required.
Would Love for You to Have
Regulated
-data experience (HIPAA, PHI, SOC 2 or HITRUST environments).
A
public voice
through talks, writing, or open source.
Experience turning an infrastructure or DevOps team into a
product-minded platform team
.
Experience building platform
support that scales
: support tiers, office hours, docs, and developer advocacy.
Experience making cloud and CI
cost visible and actionable
for the teams that generate it.
What You'll Get
The opportunity to
own Arcadia's platform
and to set its direction for years.
Direct influence
on how Arcadia's engineering org works on daily basis; your tooling, patterns, and standards become examples others build on.
Remote-first
across the US, with in-person hubs growing in Boston, DC, and NYC.
A flexible culture with personality and heart
, named a Built In 2026 Best Place to Work.
Work that shows up in
patients' lives
.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: New York, United States
Who We Are
At OKX, we believe the future will be reshaped by crypto and blockchain technology. We operate a leading global crypto platform and build products and services designed to expand access to the digital-asset ecosystem.
Across our global organization, we value ownership, sound judgment, collaboration, innovation, and the ability to operate effectively in a fast-moving and continuously evolving environment.
Recruiting should insert the current approved
OKX
corporate “Who We Are” language when the position is posted.
About the Team
The
Fraud
Investigations Team (FIT)
is a First Line of Defense function within OKX’s
Risk organization
responsible for identifying, assessing, investigating, and helping manage significant internal and external fraud risks affecting the company, its customers, personnel, and operations.
FIT conducts and supports complex investigations involving digital assets, internal and external fraud, employee misconduct, insider threats, unauthorized access or misuse of information, vendor and third-party misconduct, account compromise, social engineering, collusion, conflicts of interest, and other significant fraud-related matters.
The team works closely with Legal, HR, Information Security,Engineering, Physical Security, Compliance, Finance, Operations, and other functions across OKX.
About the Opportunity
We are looking for an experienced
Senior Analyst, Blockchain Investigations &
Fraud
Intelligence
to join FIT.
This is first and foremost a
blockchain investigations role
requiring significant hands-on expertise tracing digital assets across complex blockchain ecosystems. The successful candidate must be capable of independently conducting sophisticated on-chain investigations, developing and testing attribution hypotheses, identifying relationships among wallets and entities, following assets through multiple chains and protocols, and translating highly technical blockchain activity into clear investigative findings.
Blockchain analysis is a specialized investigative discipline. Accordingly, we are seeking someone who understands not only how to operate commercial tracing platforms, but also the
underlying blockchain architecture, transactional mechanics,
attribution
methodologies, clustering techniques, tracing limitations, and evidentiary considerations
necessary to reach reliable conclusions.
The role extends beyond on-chain analysis. The Senior Analyst will combine blockchain intelligence with enterprise data, system logs, transactional records, open-source information, and other evidence to support complex fraud and insider-risk investigations.
The position will also provide analytical support to the Global Physical Security Team (PST) on selected protective-intelligence and threat-assessment matters.
The Senior Analyst will directly manage
one Analyst
and will be expected to serve as a subject-matter resource for blockchain investigations and analytical methodology across FIT.
What You’ll Be Doing
Blockchain Investigations & Digital-Asset Intelligence
Lead and conduct complex
blockchain investigations and transaction tracing
across multiple wallets, counterparties, entities, blockchains, tokens, protocols, and digital-asset ecosystems.
Trace the
origin, movement, conversion, layering, consolidation, and ultimate disposition of digital assets
, including activity spanning multiple intermediaries and blockchain environments.
Conduct investigations using tools such as
Chainalysis
Reactor
, TRM Labs, Elliptic, or comparable blockchain intelligence platforms
, while understanding the methodologies and limitations underlying platform-generated attribution.
Analyze activity involving
centralized exchanges, self-hosted wallets, decentralized exchanges, cross-chain bridges, mixers, privacy-enhancing technologies,
DeFi
protocols, smart contracts, stablecoins, NFTs, OTC activity, gambling platforms, and other relevant ecosystems
.
Trace assets across
multiple chains and cross-chain transactions
, identifying continuity of funds where technically supportable and clearly documenting assumptions or limitations where definitive attribution is not possible.
Analyze transaction graphs, address relationships, behavioral patterns, clusters, counterparties, timing, amounts, transaction sequencing, and other relevant blockchain indicators.
Understand and appropriately apply
wallet-clustering and
attribution
methodologies
, including the limitations and potential for false attribution associated with particular heuristics.
Independently evaluate blockchain intelligence rather than relying solely on automated labels, risk scores, or vendor-generated attribution.
Corroborate on-chain findings, where appropriate, with
internal account records,
KYC
/
KYB
information, transaction data, access information, open-source intelligence, legal-process returns, or other available evidence
.
Identify relationships among blockchain addresses, OKX accounts, external counterparties, individuals, organizations, vendors, affiliates, and other relevant entities.
Reconstruct complex transaction flows and create clear
fund-flow diagrams, transaction maps, timelines, and visualizations
that allow investigators and nontechnical stakeholders to understand the movement of assets.
Analyze blockchain activity associated with suspected
fraud
, theft, account takeover, social engineering, insider activity, collusion, payment diversion, asset misappropriation, or other misconduct
.
Identify new wallets, counterparties, entities, or transactional patterns that may generate additional investigative leads.
Clearly document the methodology, assumptions, confidence level, and limitations associated with blockchain findings.
Distinguish between
confirmed
attribution
, vendor attribution, analytical inference, behavioral similarity, and an unverified investigative hypothesis
.
Avoid presenting blockchain proximity, exposure, clustering, or a commercial risk score alone as proof of ownership, control, intent, or misconduct.
Maintain current knowledge of emerging
blockchain technologies, protocols, tracing methodologies, obfuscation techniques,
fraud
typologies, and developments affecting blockchain
attribution
or investigations
.
Fraud
Investigations & Investigative Intelligence
Conduct and support investigations involving
internal and external
fraud
, employee misconduct, insider threats, vendor and third-party misconduct, collusion, conflicts of interest, asset misappropriation, unauthorized access, credential misuse, and other significant fraud risks
.
Combine blockchain findings with off-chain evidence to develop a
comprehensive investigative picture rather than treating blockchain activity in isolation
.
Develop investigative hypotheses and objectively test those hypotheses against available evidence, including information that supports, contradicts, or fails to establish the hypothesis.
Conduct
timeline reconstruction, link analysis, relationship mapping, pattern analysis, clustering, and comparative analysis
across individuals, accounts, wallets, devices, systems, transactions, and entities.
Support investigations involving
account takeover, impersonation, social engineering, business-email compromise, payment diversion, affiliate misconduct, and trusted-party abuse
, particularly where a digital-asset, employee, vendor, or enterprise nexus exists.
Analyze vendor, affiliate, partner, and other third-party activity for indicators of billing irregularities, undisclosed relationships, conflicts of interest, unusual payments, control circumvention, or other potential misconduct.
Support investigative interviews by developing transaction timelines, identifying inconsistencies or information gaps, organizing evidence, and identifying appropriate areas for follow-up.
Enterprise Data & Insider-Risk Analytics
Analyze appropriately authorized information including
system and access logs, authentication records, audit trails, customer-account activity,
KYC
/
KYB
information, transaction records, payment information, case-management records, vendor information, and relevant security telemetry
.
Correlate blockchain activity with enterprise data to identify possible connections among
wallets, accounts, employees, customers, vendors, devices, transactions, and other relevant entities
.
Support investigations involving suspected unauthorized access, information misuse or exfiltration, credential compromise, control circumvention, unauthorized disclosure, or abuse of privileged access.
Identify anomalous behavior or access patterns that may warrant additional investigation.
Develop repeatable analytical methodologies capable of processing and correlating information from disparate systems.
Use appropriate scripting, database querying, data visualization, and analytical technologies to efficiently analyze large or complex datasets.
Investigative Reporting & Evidence
Prepare clear, concise, and well-supported
blockchain investigation reports, investigative memoranda, executive summaries, transaction-flow diagrams, link charts, timelines, and other analytical products
.
Explain complex blockchain concepts and transaction activity in plain language suitable for
investigators, senior management, Legal, regulators, or
law enforcement
, as appropriate.
Clearly distinguish among
allegations, investigative leads, known facts, third-party
attribution
, analytical judgments, assumptions, information gaps, and substantiated conclusions
.
Ensure analytical conclusions are proportionate to the evidence and do not imply greater certainty than the underlying blockchain or other data supports.
Maintain sufficient documentation to allow significant blockchain findings to be
reviewed, reproduced, and understood by another qualified analyst
.
Preserve and handle investigative records in accordance with applicable
evidence-preservation, chain-of-custody, confidentiality, privacy, access-control, and need-to-know requirements
.
Support appropriately authorized law-enforcement, regulatory, litigation, or legal matters in coordination with the appropriate company functions.
Protective Intelligence & Physical Security Support
Provide analytical support to PST on selected matters involving threats or concerning activity directed toward employees, executives, offices, events, or other company interests.
Conduct authorized open-source, link, timeline, blockchain, financial, or other analytical research where relevant to understanding the identity, relationships, capabilities, or activity associated with a potential threat.
Assist in evaluating available information relating to
credibility, corroboration, intent, capability, access or opportunity, targeting, escalation, timing, and other relevant indicators
.
Prepare objective analytical products identifying known facts, analytical judgments, material information gaps, uncertainties, and appropriate confidence levels.
Support PST’s assessment while preserving
PST’s responsibility for protective-security decisions and operational response
.
Leadership & Development
Directly manage and develop one Junior Analyst, including
work allocation, coaching, technical development, quality assurance, and review of analytical work product
.
Serve as a FIT
subject-matter resource for blockchain investigations and on-chain analytical methodology
.
Review blockchain analysis for technical accuracy, appropriate methodology, corroboration, reasonable attribution, and evidentiary support.
Train and mentor junior personnel in transaction tracing, blockchain intelligence platforms, analytical reasoning, documentation, and investigative methodology.
Help establish consistent standards for
blockchain investigations,
attribution
, documentation, quality assurance, and reporting
.
Participate in time-sensitive investigations affecting a global organization, including occasional work outside normal business hours when required.
What We Look For In You
7+ years of relevant investigative or analytical experience
, with meaningful professional experience specifically conducting
cryptocurrency or blockchain investigations
.
Demonstrated hands-on expertise independently conducting
complex blockchain tracing investigations
, rather than solely reviewing blockchain alerts or commercial risk scores.
Advanced proficiency with one or more blockchain intelligence platforms such as
Chainalysis
Reactor
, TRM Labs, Elliptic, or comparable technology
.
Strong understanding of how blockchain intelligence platforms derive attribution, clustering, exposure, and risk information—and the
limitations associated with those methodologies
.
Demonstrated understanding of blockchain fundamentals, including
wallets and addresses, transactions, UTXO and account-based models, tokens, smart contracts, block explorers, transaction fees, confirmations, and blockchain-specific transactional structures
.
Strong understanding of digital-asset ecosystems including
centralized exchanges, self-hosted wallets,
DeFi
, DEXs, stablecoins, cross-chain bridges, mixers, privacy-enhancing mechanisms, and other relevant technologies
.
Demonstrated ability to trace assets across
multiple chains, protocols, and intermediaries
and recognize when technical limitations prevent definitive continuity or attribution.
Experience conducting
transaction-graph analysis, wallet
attribution
, clustering, counterparty analysis, transaction-flow reconstruction, and investigative link analysis
.
Ability to critically assess blockchain attribution and distinguish among
technical facts, commercial vendor intelligence, analytical inference, and unsupported assumptions
.
Experience integrating blockchain intelligence with
off-chain evidence and enterprise information
to develop investigative conclusions.
Strong knowledge of fraud-investigation principles including corroboration, source evaluation, evidence preservation, timeline development, hypothesis testing, and documentation.
Experience analyzing large or complex datasets and familiarity with tools such as
SQL
, advanced Excel, Python, Splunk, or comparable data-analysis technologies
.
Ability to clearly explain technically complex blockchain findings to audiences that may have little or no blockchain expertise.
Strong investigative writing skills and demonstrated ability to produce accurate, concise, and defensible analytical products.
Sound judgment and ability to work effectively where evidence is incomplete, conflicting, or evolving.
Demonstrated discretion when handling sensitive employee, customer, investigative, security, or company information.
Demonstrated experience mentoring, supervising, or reviewing the work of junior analysts or investigators.
Nice to Haves
Experience conducting blockchain investigations within a
cryptocurrency exchange, blockchain analytics company, law-enforcement agency, regulatory organization, financial institution, intelligence function, or investigative consulting environment
.
Experience investigating digital-asset matters involving
fraud
proceeds, theft, account compromise, insider activity, social engineering, asset tracing, or complex cross-chain movement
.
Experience supporting
asset recovery, law-enforcement referrals, subpoenas/legal process, civil litigation, regulatory inquiries, or other matters requiring defensible blockchain analysis
.
Experience investigating insider threats, employee misconduct, unauthorized access, data exfiltration, credential compromise, vendor fraud, conflicts of interest, or trusted-party abuse.
Experience with
OSINT, digital forensics, enterprise logs, security telemetry, or identity and access-management information
.
Experience creating custom blockchain analytics through
APIs,
SQL
, Python, blockchain explorers, node data, or other raw-data sources
, rather than relying exclusively on commercial graphical interfaces.
Relevant blockchain-specific training or certifications, including certifications associated with
Chainalysis
, TRM Labs, or comparable blockchain-analysis platforms
.
Professional certifications such as
CFE, CFCS, CAMS, GIAC, or comparable investigative,
fraud
, financial-crime, cybersecurity, or intelligence credentials
.
What Success Looks Like
Success in this role requires significantly more than knowing how to enter an address into a blockchain analytics platform.
The successful candidate should be able to receive a complex transaction, wallet, allegation, or investigative question and independently determine
how to trace the activity, which chains and protocols are involved, what the available data establishes, what additional information is needed, what
attribution
can reasonably be made, and where the technical or evidentiary limitations prevent a definitive conclusion
.
The individual should be able to move seamlessly between
on-chain and off-chain evidence
, recognizing that a blockchain transaction may establish movement of assets without necessarily establishing the identity, knowledge, intent, or conduct of the person behind a wallet.
They should also be capable of converting a highly technical blockchain investigation into a concise and defensible explanation that an investigator, attorney, executive, regulator, or law-enforcement partner can understand and act upon.
At the same time, this person must be sufficiently versatile to apply the same investigative discipline to
internal
fraud
, insider risk, enterprise data, third-party misconduct, and protective-intelligence matters
when required.
The hierarchy is much clearer this way:
blockchain investigations are the specialized core competency;
fraud
/investigative intelligence is the broader mission; enterprise analytics and PST support are complementary capabilities.
That should materially improve the candidate pool versus a title that makes blockchain expertise appear interchangeable with general data analytics.
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $143,000 - $214,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
УдалённоRemote - Colombia
Renton, Washington, United States
Не хотите искать каждый день?
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.