About PFM
Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact.
About the department
Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses.
About the role
Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms.
Performance objectives
Objective 1 - Deliver exceptional customer experience:
— Respond to customer inquiries across Intercom tickets, Discord, and email.
— Review and resolve customer issues end to end.
— Tailor tone and approach to each customer's situation without sacrificing accuracy.
Objective 2 - Maintain operational excellence:
— Prioritize incoming tickets and follow established workflows.
— Document cases and keep customer records up to date.
— Escalate issues to the right team when outside scope.
Objective 3 - Ensure information accuracy:
— Verify offers, promo codes, and loyalty program submissions before responding.
— Stay current on firm rules, payout information, and policies.
— Keep FAQs and internal documentation accurate and current.
Objective 4 - Support continuous improvement:
— Report bugs and flag recurring issues to Product and Development.
— Suggest workflow improvements.
— Contribute to knowledge base updates and AI training data.
What we look for
Must have:
— Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume.
— Strong written communication, clear and empathetic to non-technical customers.
— Hands-on experience with Intercom or similar helpdesk/ticketing platform.
— High attention to detail verifying specifics before responding.
— Strong time management to meet response and handling time targets without sacrificing quality.
— Comfortable investigating and troubleshooting independently before escalating.
— Professional, accountable, collaborative, works well across teams without heavy oversight.
— Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have:
— Familiarity with proprietary trading firms or prop trading industry.
— Experience using AI-assisted support tools (e.g., Intercom Fin AI).
— Experience managing or responding to public reviews (e.g., Trustpilot).
— Background in fintech, SaaS, or fast-paced digital consumer platforms.
Compensation
Up to $800 - $1,300 USD per month gross.
Location & work setup
Remote worldwide with strong overlap with CET hours.
Full-time employment.
Hiring stages
— Application screening
— Video intro + role fit questionnaire (async)
— Discovery HR interview
— Real-world task based on PFM support scenarios
— Professional interview with Head of Customer Experience
— Peer & values conversation
— Informal conversation to align expectations
— Formal written offer
— Reference check before formal offer
Additional notes
Candidates not meeting every qualification but confident in excelling are encouraged to apply.
Equal opportunity employer welcoming diverse backgrounds.
Familiarity with prop trading industry and PFM mission is valued.
Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.
Удалённо Remote, worldwide, with strong overlap with CET hours; â¸Â We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and perspectives
Location: United States
Who we are:
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
Introduction:
Action1 is transforming endpoint security for modern IT teams. As we continue our evolution from SMB to enterprise, we are hiring a high-performing Account Executive to drive new business across state, local, and education accounts in
Wisconsin and Iowa.
This is a quota-carrying, full-cycle hunter role focused on creating new opportunities within a designated territory. The successful candidate will leverage their existing knowledge and relationships within the SLED market to generate demand and open doors with IT and security leaders.
We are looking for someone who already understands how the public sector purchases cybersecurity and IT infrastructure. This includes longer sales cycles, multiple decision-makers, technical validation, security reviews, procurement requirements, reseller relationships, and budget cycles.
This is not a relationship-only SLED role or a reactive RFP position. We need someone who can build pipeline, recognize high-value opportunities, run strong discovery, manage technical evaluations, and close business in a high-growth, remote-first SaaS environment.
Responsibilities
Drive SLED Revenue Growth:
Own a defined U.S. SLED territory and meet or exceed quota through disciplined territory development, pipeline generation, and deal execution.
Create New Opportunities:
Identify target accounts, conduct direct outbound prospecting, and build relationships with public-sector IT and security leaders.
Build and Maintain Pipeline:
Generate pipeline through outbound activity, customer referrals, partner relationships, events, and strategic account planning.
Manage the Full Sales Cycle:
Lead opportunities from prospecting through discovery, stakeholder alignment, technical validation, procurement, negotiation, and contract execution.
Sell to IT and Security Leaders:
Engage IT Directors, CISOs, CIOs, Infrastructure Directors, SysAdmins, security teams, procurement stakeholders, and executive decision-makers.
Navigate SLED Buying Processes:
Manage multi-stakeholder sales cycles, RFPs, security reviews, procurement workflows, cooperative purchasing, contract vehicles, and reseller-led motions.
Develop Partner Relationships:
Build relationships with reseller representatives and other partners who can provide introductions and help uncover opportunities.
Prioritize High-Value Opportunities:
Recognize where meaningful revenue potential exists and focus time and resources accordingly.
Partner with Solutions Engineers:
Collaborate with pre-sales and technical resources to support discovery, demonstrations, evaluations, and technical validation.
Execute Account Expansion Strategy:
Identify upsell and cross-sell opportunities within existing SLED customers to support long-term growth and retention.
Maintain Sales Discipline:
Keep forecasts, opportunity details, next steps, and account activity accurate in Salesforce.
Share Market Intelligence:
Provide feedback on customer priorities, competitive activity, procurement trends, and territory-specific opportunities.
Operate with Ownership:
Work independently in a remote-first environment while collaborating with Sales, Marketing, Channel, Product, Customer Success, and Sales Leadership.
Requirements
Proven quota-carrying experience selling cybersecurity software into state, local, and education accounts in the states of
Wisconsin and Iowa.
Established relationships and strong market knowledge within a defined SLED territory, including familiarity with relevant customers, resellers, partners, and procurement channels.
Proven success operating as a hunter and generating new pipeline through direct outbound prospecting, cold outreach, referrals, partner relationships, and territory development.
Demonstrated ability to identify target SLED accounts, open new relationships, create demand, and develop opportunities without waiting for formal RFPs.
Experience managing full-cycle, multi-stakeholder SLED sales processes from initial outreach through close.
Strong understanding of public-sector procurement, including RFPs, cooperative purchasing, contract vehicles, reseller-led sales, security reviews, and government budget cycles.
Experience selling cybersecurity, endpoint management, patch management, vulnerability management, EDR, MDR, IAM, IT operations, infrastructure, or closely related technical solutions.
Experience engaging IT Directors, CISOs, CIOs, Infrastructure Leaders, SysAdmins, security teams, procurement stakeholders, and technical buying committees.
Proven success owning and closing complex deals with an average deal value of at least $30,000.
Demonstrated ability to evaluate and prioritize opportunities based on customer need, revenue potential, and likelihood of success.
Excellent discovery, consultative selling, negotiation, account planning, and relationship-building skills.
Strong forecasting discipline and consistent Salesforce hygiene.
Ability to operate independently, maintain consistent outbound activity, and create structure within a developing territory.
Comfortable working in a high-growth, fast-paced, remote-first environment.
Available to begin as soon as possible based on business needs.
Benefits
A collaborative environment encouraging you to own your domain and implement best practices
Stable income, benefits, flexible working hours, and opportunities for promotion.
Friendly and professional peers, eager to help and help you grow.
A multitude of interesting challenges and opportunities.
Location: One Kattameya, Cairo
Workplace: onsite
We’re looking for a Senior Product Manager to own a product vertical end-to-end and turn customer needs, data, and business opportunities into products and experiences that make a real impact. You’ll have the opportunity to work closely with Engineering, Data, and business teams, take ownership of your product’s performance, and play a key role in shaping Klivvr’s future product roadmap.
What you'll do:
Own the end-to-end product lifecycle, from discovery and ideation to launch, measurement, and continuous improvement.
Develop a strong 360° understanding of your product, including its customers, technology, data, and business drivers.
Proactively identify and shape new product opportunities using customer insights, data, and business needs — not just respond to incoming requests.
Define and track product KPIs, connecting product decisions to measurable business outcomes such as revenue, engagement, and efficiency.
Partner closely with Engineering, Data, and business teams to prioritize, build, launch, and iterate.
Lead feature-level cost and revenue analysis to support smarter product decisions.
Contribute to shaping Klivvr’s 2027 product roadmap and long-term product strategy.
Mentor other Product Managers and help build a strong product-led culture across the organization
To succeed in the role, you’ll need to have:
5+ years of Product Management experience, with ownership of meaningful business outcomes, product performance, or a product P&L.
Experience in fintech or consumer-facing digital products.
A track record of identifying and driving product opportunities proactively, rather than simply executing requirements.
Strong analytical skills and the ability to work with data to make informed product decisions.
Experience working closely with Engineering and Data teams in an agile environment.
Strong communication and stakeholder management skills, with the ability to influence and bring different teams together.
A commercial and strategic mindset, with a genuine interest in understanding how products create value for both customers and the business.
ОфисseniorOne Kattameya, Cairo
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Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We are seeking a Software Engineer to help us build the next version of media web experience. In this role, you will define the work on the technical components of how we deliver video and audio content at Reddit. Specifically, you will focus on our web media player and the APIs that power it, drawing on industry patterns from top streaming platforms to build seamless, low-latency playback experiences and interactive tools for creators and users alike.
Key Responsibilities
Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy and build novel products and features that our users will love.
Contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch.
Design and implement end-to-end fullstack solutions, optimizing web UI components for our media player (React, TypeScript) and the backend APIs (Go, Python) that power them.
Move fast while balancing quality. We can’t afford extensive processes, and we also can’t afford show-stopping bugs.
You’ll be reviewing code and design docs, giving feedback on product specs and mocks.
Collaborate with client engineers and platform engineers to improve performance of media across Reddit to serve better content globally.
Contribute to standards that improve developer workflows, recommend best practices, and help mentor junior engineers on the team to grow their technical expertise.
Qualifications
BS degree in Computer Science, a similar technical field of study or equivalent practical experience.
3+ years of software development experience in one or more general-purpose programming languages; Go, Python, Rust, Ruby.
Proficiency in modern web development technologies (JavaScript, React, Next.js, TypeScript) and experience translating complex UI/UX designs into scalable web applications.
Experienced with GraphQL, REST, HTTP, gRPC, Thrift basics, and the ability to design and implement maintainable APIs.
Strong organizational skills, the ability to prioritize tasks and to deliver projects on schedule.
Excellent communication skills. You collaborate effectively with teams in a fully remote environment and discuss complex topics with technical and non-technical audiences.
Benefits
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$165,000
—
$229,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Salt Lake City, Utah, United States
About the Role
The Senior Vice President of ERISA Compliance is responsible for leading iCapital's enterprise-wide compliance program relating to the Employee Retirement Income Security Act of 1974 (ERISA), Department of Labor (DOL) regulations, prohibited transaction exemptions, and Qualified Professional Asset Manager (QPAM) compliance requirements. This role serves as the primary subject matter expert for ERISA-related regulatory obligations impacting iCapital's registered investment advisers, collective investment trusts (CITs), retirement-focused investment products, and retirement-plan clients.
This individual will partner closely with Legal, Product, Operations, Finance, Investment Management, and Distribution teams to develop and maintain policies, procedures, testing programs, training, and governance frameworks designed to ensure compliance with ERISA fiduciary standards and QPAM exemption requirements. This SVP will play a key role in regulatory examinations, new product launches, and transaction reviews.
Responsibilities
ERISA Compliance Oversight
Work with the Registered Funds CCO to develop, maintain, and enhance ERISA compliance policies, procedures, controls, and monitoring programs.
Provide regulatory guidance regarding fiduciary duties, plan-asset rules, prohibited transactions, party-in-interest restrictions, and applicable exemptions.
Advise business stakeholders on ERISA implications of investment products, distribution activities, service arrangements, and operational processes.
Monitor legal and regulatory developments from the Department of Labor, IRS, SEC, and other regulatory authorities and assess impacts on the business.
Design and administer risk-based compliance reviews relating to ERISA and retirement-plan business activities.
Implement monitoring programs, testing protocols, certifications, and issue-management processes.
QPAM Compliance Program Management
Oversee the firm's ongoing compliance with the Qualified Professional Asset Manager (QPAM) Exemption and related requirements.
Maintain and execute QPAM monitoring and testing programs, including annual and periodic certifications.
Coordinate reviews of QPAM eligibility criteria, including assets under management, shareholder equity, affiliate requirements, and integrity standards.
Establish and maintain documentation evidencing compliance with QPAM conditions and regulatory requirements.
Partner with Legal and business stakeholders regarding transactions that may rely on the QPAM exemption or other prohibited transaction exemptions.
Qualifications
Bachelor's degree required; J.D., MBA, or other advanced degree is preferred
10+ years of experience in investment adviser, asset management, retirement, ERISA, legal, or compliance functions
Deep knowledge of ERISA fiduciary standards, prohibited transaction rules, and Department of Labor regulations
Familiar with collective investment trusts (CITs), private funds, alternative investments, and institutional asset management
Experience developing compliance programs, controls, testing frameworks, and governance processes.
Strong analytical, communication, and problem-solving skills
Experience with QPAM compliance programs and prohibited transaction exemptions
Benefits
The base salary range for this role is $150,000 to $200,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Greenwich, Connecticut, United States
About the Role
The Senior Vice President of ERISA Compliance is responsible for leading iCapital's enterprise-wide compliance program relating to the Employee Retirement Income Security Act of 1974 (ERISA), Department of Labor (DOL) regulations, prohibited transaction exemptions, and Qualified Professional Asset Manager (QPAM) compliance requirements. This role serves as the primary subject matter expert for ERISA-related regulatory obligations impacting iCapital's registered investment advisers, collective investment trusts (CITs), retirement-focused investment products, and retirement-plan clients.
This individual will partner closely with Legal, Product, Operations, Finance, Investment Management, and Distribution teams to develop and maintain policies, procedures, testing programs, training, and governance frameworks designed to ensure compliance with ERISA fiduciary standards and QPAM exemption requirements. This SVP will play a key role in regulatory examinations, new product launches, and transaction reviews.
Responsibilities
ERISA Compliance Oversight
Work with the Registered Funds CCO to develop, maintain, and enhance ERISA compliance policies, procedures, controls, and monitoring programs.
Provide regulatory guidance regarding fiduciary duties, plan-asset rules, prohibited transactions, party-in-interest restrictions, and applicable exemptions.
Advise business stakeholders on ERISA implications of investment products, distribution activities, service arrangements, and operational processes.
Monitor legal and regulatory developments from the Department of Labor, IRS, SEC, and other regulatory authorities and assess impacts on the business.
Design and administer risk-based compliance reviews relating to ERISA and retirement-plan business activities.
Implement monitoring programs, testing protocols, certifications, and issue-management processes.
QPAM Compliance Program Management
Oversee the firm's ongoing compliance with the Qualified Professional Asset Manager (QPAM) Exemption and related requirements.
Maintain and execute QPAM monitoring and testing programs, including annual and periodic certifications.
Coordinate reviews of QPAM eligibility criteria, including assets under management, shareholder equity, affiliate requirements, and integrity standards.
Establish and maintain documentation evidencing compliance with QPAM conditions and regulatory requirements.
Partner with Legal and business stakeholders regarding transactions that may rely on the QPAM exemption or other prohibited transaction exemptions.
Qualifications
Bachelor's degree required; J.D., MBA, or other advanced degree is preferred
10+ years of experience in investment adviser, asset management, retirement, ERISA, legal, or compliance functions
Deep knowledge of ERISA fiduciary standards, prohibited transaction rules, and Department of Labor regulations
Familiar with collective investment trusts (CITs), private funds, alternative investments, and institutional asset management
Experience developing compliance programs, controls, testing frameworks, and governance processes.
Strong analytical, communication, and problem-solving skills
Experience with QPAM compliance programs and prohibited transaction exemptions
Benefits
The base salary range for this role is $190,000 to $230,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
The Senior Vice President of ERISA Compliance is responsible for leading iCapital's enterprise-wide compliance program relating to the Employee Retirement Income Security Act of 1974 (ERISA), Department of Labor (DOL) regulations, prohibited transaction exemptions, and Qualified Professional Asset Manager (QPAM) compliance requirements. This role serves as the primary subject matter expert for ERISA-related regulatory obligations impacting iCapital's registered investment advisers, collective investment trusts (CITs), retirement-focused investment products, and retirement-plan clients.
This individual will partner closely with Legal, Product, Operations, Finance, Investment Management, and Distribution teams to develop and maintain policies, procedures, testing programs, training, and governance frameworks designed to ensure compliance with ERISA fiduciary standards and QPAM exemption requirements. This SVP will play a key role in regulatory examinations, new product launches, and transaction reviews.
Responsibilities
ERISA Compliance Oversight
Work with the Registered Funds CCO to develop, maintain, and enhance ERISA compliance policies, procedures, controls, and monitoring programs.
Provide regulatory guidance regarding fiduciary duties, plan-asset rules, prohibited transactions, party-in-interest restrictions, and applicable exemptions.
Advise business stakeholders on ERISA implications of investment products, distribution activities, service arrangements, and operational processes.
Monitor legal and regulatory developments from the Department of Labor, IRS, SEC, and other regulatory authorities and assess impacts on the business.
Design and administer risk-based compliance reviews relating to ERISA and retirement-plan business activities.
Implement monitoring programs, testing protocols, certifications, and issue-management processes.
QPAM Compliance Program Management
Oversee the firm's ongoing compliance with the Qualified Professional Asset Manager (QPAM) Exemption and related requirements.
Maintain and execute QPAM monitoring and testing programs, including annual and periodic certifications.
Coordinate reviews of QPAM eligibility criteria, including assets under management, shareholder equity, affiliate requirements, and integrity standards.
Establish and maintain documentation evidencing compliance with QPAM conditions and regulatory requirements.
Partner with Legal and business stakeholders regarding transactions that may rely on the QPAM exemption or other prohibited transaction exemptions.
Qualifications
Bachelor's degree required; J.D., MBA, or other advanced degree is preferred
10+ years of experience in investment adviser, asset management, retirement, ERISA, legal, or compliance functions
Deep knowledge of ERISA fiduciary standards, prohibited transaction rules, and Department of Labor regulations
Familiar with collective investment trusts (CITs), private funds, alternative investments, and institutional asset management
Experience developing compliance programs, controls, testing frameworks, and governance processes.
Strong analytical, communication, and problem-solving skills
Experience with QPAM compliance programs and prohibited transaction exemptions
Benefits
The base salary range for this role is $190,000 to $230,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Global Content Communications Senior Specialist
San Mateo, CA (Collab)
Role Overview
Within Global Content Communications, this role will help shape how PlayStation collaborates with game publishers and developers, and will take a prominent role in planning, creating, and managing content focused on third-party titles published on PlayStation. Our goal is to elevate our third-party partners and create the most engaging content for gamers around the world.
This role will identify and develop content opportunities around exciting upcoming games of all shapes and sizes working with Sony Interactive Entertainment's Global Developer and Publisher Relations team as well as external studios and publishers. Content types will include news articles on PlayStation.Blog, as well as gameplay videos and other socially optimized content for PlayStation social channels including Instagram, TikTok, and more. The ideal candidate will combine deep knowledge of the games industry with strong content-creation instincts, social media expertise, and an ability to build trusted relationships with internal teams and external partners.
The role will sit within Global Content Communications and partner closely with teams across Sony Interactive, including Global Communications, Global Third-Party Marketing, Third-Party Portfolio, and Games Account Management, as well as external game publishers and developers.
Job Responsibilities
Maintain deep knowledge of upcoming games, publisher plans, industry trends, and player interests to proactively identify promising content opportunities.
Proactively develop and pitch creative ideas for PlayStation Blog, social media, video, and other Sony Interactive-owned channels that give players new reasons to engage with upcoming games.
Shape content plans around major third-party game campaigns, identifying the moments, stories, and content most likely to resonate with PlayStation audiences globally.
Pitch and develop content opportunities including game reveals, new gameplay, developer interviews, hands-on coverage, original social content, and other creative storytelling.
Develop simple, scalable processes that help the team organize upcoming third-party campaigns and content opportunities.
Partner closely with Sony Interactive Third-Party Marketing, Games Account Management, and other internal teams to develop content opportunities for third-party games.
Work across Sony Interactive teams to connect third-party content opportunities with broader PlayStation priorities, including PlayStation Plus and PlayStation Store.
Develop content plans with Sony Interactive’s international social media teams in mind, identifying opportunities that can extend across markets and collaborating with regional teammates to support global campaigns.
Help publishers understand the value of partnering with PlayStation by sharing content performance, audience insights, and learnings from previous campaigns.
What We're Looking For
3-5 years of relevant experience in social media management and content creation, editorial content creation, corporate communications, content strategy, games marketing, or a related field.
Experience working in the video game industry is strongly preferred, given the need for this role to have deep and broad knowledge of the landscape. Candidates with a background in social media, editorial and content creation, communications, publisher relations, marketing, or third-party games will have the most relevant experience for this role. Candidates with relevant experience in entertainment, media, or other consumer-facing industries -- and a deep knowledge of games -- will also be considered.
Strong understanding of major social platforms and the types of content, formats, and storytelling approaches that resonate with their audiences.
Deep knowledge of the video game industry, including major publishers, developers, independent games, franchises, industry trends, and how games are communicated and marketed to players.
Strong editorial and creative instincts, with the ability to quickly identify what makes a game, announcement, asset, or developer story interesting to an audience.
Highly proactive and comfortable identifying and pursuing opportunities rather than waiting for assignments or incoming requests.
Experience working directly with external partners, with the confidence to pitch ideas, respond to opportunities, provide constructive feedback, and build trusted working relationships.
Experience developing content for global audiences and an understanding of how campaigns and creative ideas can be adapted or extended across international markets.
Strong organizational and project management skills, with the ability to manage multiple games, campaigns, deadlines, and stakeholders simultaneously.
Comfortable working creatively within constraints, including developing compelling content opportunities when assets, timing, or resources may be limited.
Excellent written and verbal communication skills, with the ability to clearly articulate ideas and build alignment across internal and external stakeholders.
Collaborative, curious, and comfortable working in a fast-moving environment where priorities and opportunities can change quickly.
Ability to use content performance and audience insights to inform future recommendations and demonstrate the value of content partnerships.
Requires familiarity with collaboration tools (Slack, Microsoft 365, and Google Workspace), while working knowledge of common content creation tools is a major plus (Adobe Creative Suite such as Premiere Pro and Photoshop).
Education: BS preferred -- ideally in related fields such as PR/Communication, Marketing, or Film -- but not necessarily required with a strong portfolio or relevant job experience.
The ideal candidate will possess one or more of the following additional specialized skills
Proficiency using Adobe Premiere Pro to edit video, including vertical video formats like TikTok and Instagram Reels.
Expertise with creating native TikTok content, including deep knowledge of trends, content creation, and related production experience.
Professional-grade photography skills, including product, event, and creative photography.
Experience using AI to automate and improve content-gathering processes.
Experience with community management strategy and community relations programs.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$119,700
—
$179,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Chicago, Austin
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
The Virtualization team provides scalable on-premises compute for DRW’s trading desks, data scientists, and enterprise application teams. Our goal is to enable teams to keep focused on their business goals by providing simple, scalable solutions with off the shelf tools and the right amount of focused engineering. We're looking for a Senior Engineer for our Virtualization team who will help guide the design and implementation of a new OpenStack-based virtualization platform. In this role you will help guide key architectural decisions for this platform, set engineering standards, identify and eliminate risks, and ensure optimal performance and cost-efficiency.
Our philosophy:
We believe in relentless automation of repetitive tasks.
We have the curiosity and drive to dig deep and find creative solutions.
We believe our goal is to find the right solution rather than always being right.
We provide exceptional customer service to our teams and trading desks.
We care more that the right thing is done than about rigid job descriptions or boundaries.
What you’ll do:
Own and improve infrastructure, processes, and standards for DRW’s Virtualization platform.
Relentlessly automate repetitive manual tasks.
Design, implement, and manage OpenStack clouds, including deployment, configuration, and maintenance of OpenStack components.
Diagnose and rectify complex problems involving multiple teams related to OpenStack including compute, storage, and networking issues.
Provide exceptional customer service to our platform’s users.
Coach engineers on best practices, help investigate outages, set a high standard for operational and technical excellence.
Ability to troubleshoot and resolve critical production issues in a high-intensity trading environment as part of an on-call rotation.
Your background:
Expert level proficiency in administration of OpenStack.
Deep knowledge of networking, storage, Linux, and virtualization fundamentals.
Proficiency with industry-standard IAC tooling (e.g. Terraform, Ansible).
Scripting/Coding experience in multiple languages (e.g. Python, Golang, Bash).
Experience maintaining/deploying/configuring server hardware and deploying virtual machines.
A service focused attitude: you ask questions and focus on getting the right resources and solutions to people instead of rigid boundaries.
Strong written and verbal communication skills. You can work across teams and have evidence-based discussions on technical and operational topics.
You enjoy leading by example. You cultivate technical excellence and soft skills in your team members.
Bonus points if you have:
Experience with VMWare ESXi.
Experience with Containerization / Kubernetes.
Experience administering on-premise infrastructure.
Experience developing, deploying, and supporting full stack web applications.
Experience with multiple programming languages in both greenfield development and legacy maintenance.
The annual base salary range for this position is $220,000 to $280,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-SK1]
Location: Remote - North America
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role - (12-month contract)
We’re looking for a Senior Product Designer to design and build internal tools for complex financial operations. This is a hands-on role for someone who can move fluidly between user research, systems design, AI prototyping, and production code.
You’ll partner with product, engineering, and operations to turn complicated workflows, business rules, and technical constraints into intuitive, reliable tools. You should be comfortable working independently—from identifying the problem through shipping and iterating on a production solution.
What you’ll do
Own the end-to-end design process:
Lead projects from research and workflow discovery through prototyping, validation, detailed design, implementation, and post-launch iteration.
Design complex operational workflows:
Build tools involving multiple user roles, data sources, business rules, approvals, exceptions, and audit requirements.
Build AI-powered prototypes:
Rapidly create functional prototypes for alignment across multiple stakeholders.
Turn prototypes into production experiences:
Write and contribute code within production environments, working through code review, testing, deployment, and iteration.
Champion operational users:
Understand the needs and constraints of financial operations teams through interviews, observation, workflow analysis, and usability testing.
Apply systems-level thinking:
Design data-rich interfaces that help users monitor activity, investigate issues, manage exceptions, and make informed decisions.
Collaborate with engineering:
Work comfortably within engineering processes, helping push production code into the front end.
Contribute to the design system:
Create scalable patterns for tables, forms, dashboards, alerts, approvals, audit histories, and AI-assisted interactions.
Execute independently:
Manage multiple initiatives while clearly communicating progress, risks, dependencies, and decisions.
Who you are
You have
6+ years of experience in product design
in startup or other fast paced environments
You have designed and launched in complex or technical industries, such as financial services, pharmaceuticals, healthcare, infrastructure, logistics, manufacturing, aerospace, or automotive.
You are comfortable reading and building with API documentation
You can translate complicated processes, data, business rules, and edge cases into clear and efficient experiences, keeping auditability and regulatory concerns in mind.
You work independently, create structure in ambiguous environments, and move projects forward without extensive oversight.
You communicate design decisions clearly across product, engineering, operations, and business teams.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Mapbox UK
Workplace: Remote
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT YOU'LL DO
This role is scoped by skill rather than by product. The problems below span multiple departments and show up across our Search and Places data work, our Location and Navigation Intelligence work, and the Platform work that makes Mapbox usable by agents. You'll be hired into one specific team or product area, but you'll work across teams where your expertise meets the highest-priority AI problems. You should expect to move between teams and tech stacks as the work demands.
At this level you own the technical design and delivery of a multi-component AI system, and you are accountable for the quality of what ships in your area.
IN THIS ROLE, YOU WILL:
- Define how the products you own should work, build a measurement framework for it, and build evaluation systems for non-deterministic behavior. Formulate hypotheses around the products we build and seek the signal needed to validate them. Define what a correct result is for a given input and state, determine whether to assemble datasets from real usage or hand-written cases, and gate changes on regression results.
- Run continuous evaluation of the products we build, whether APIs, SDKs, data representations, or reference applications, from the position of the end user, whether developer, agent, or consumer. Assess the gaps such as misuse of parameters or integration anti-patterns, recommend the fixes, and make sure they land.
- Own the MVP against an agreed north star technical design, and balance technical perfection against shipping useful increments.
- Build data pipelines and the tooling around them: ingestion, conflation, entity resolution, quality checks, and the batch and streaming jobs that keep a large dataset current.
- Track and pull external datasets, models, and benchmarks from published research and open-source releases. Evaluate what fits the problem and constraints , and decide when to adopt what exists versus build your own.
- Design feedback loops so that using a product generates data that improves it. Instrument systems so failures arrive with enough context to reproduce, then turn the recurring ones into evaluation cases.
- Design the boundary between a model and the tools it calls. Build or improve the model harness, decide what the model handles, what it delegates, and how to keep it working from the state it actually fetched.
- Work to a latency and cost target per request: streaming, partial results, caching, model routing, prompt structure.
- Build the internal harnesses and tools (CLI, MCP, and others) your team needs to iterate quickly, and share the parts that generalize with other teams.
- Raise the bar on your team through code and design review, and bring other engineers up on eval practice.
- Some of the technical questions in this area are still open. You will help answer them.
- Participate in an on-call rotation to ensure our systems remain available to customers 24/7. Team members alternate as the on-call primary responder, which may require immediate response outside normal working hours, including weekends.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- Bachelors degree in STEM discipline and 5+ years of software engineering experience, with production ownership of services, pipelines, or SDKs.
- 2+ years shipping LLM-backed features to real users, in systems that carried error budgets, on-call rotations, and customers who noticed regressions.
- Direct experience or deep understanding of designing evaluations for non-deterministic systems. You can describe a dataset you built and the failure it caught.
- Data engineering depth: SQL, at least one distributed processing framework, and experience with pipelines where a wrong record mattered more than a slow one.
- Fluency with tool calling and agent orchestration, including the failure modes: stale context, hallucinated arguments, silent partial success, unbounded loops.
- Working knowledge of more than one agent harness, and opinions about where each of them is weak.
- Strong Python or TypeScript, and comfort reading code in whatever language the caller happens to be written in.
- Experience diagnosing latency in a distributed request path.
- Comfort with ambiguity, and the judgment to ship something narrow that works while the general solution is still unclear.
- Clear written communication. Mapbox is distributed across time zones and we make most decisions in documents and Slack.
NICE TO HAVE TRAITS FOR THIS ROLE
- Geospatial data experience: routing, geocoding, POI or address data, OpenStreetMap, or conflation of overlapping sources.
- Public API or SDK design experience, particularly for developers you never talk to.
- Experience building against MCP or similar tool transports.
- Experience running evals in CI, with a commercial harness or one you built.
- Automotive, in-vehicle infotainment, CarPlay, or Android Auto experience.
- Voice pipeline experience: streaming ASR, TTS, barge-in, endpointing, wake word.
- Work under constrained compute, offline, or intermittent connectivity.
- Experience operating a product through its first external integrations, where the customer finds the gaps before you do.
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: Mapbox Germany
Workplace: Remote
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT YOU'LL DO
This role is scoped by skill rather than by product. The problems below span multiple departments and show up across our Search and Places data work, our Location and Navigation Intelligence work, and the Platform work that makes Mapbox usable by agents. You'll be hired into one specific team or product area, but you'll work across teams where your expertise meets the highest-priority AI problems. You should expect to move between teams and tech stacks as the work demands.
At this level you own the technical design and delivery of a multi-component AI system, and you are accountable for the quality of what ships in your area.
IN THIS ROLE, YOU WILL:
- Define how the products you own should work, build a measurement framework for it, and build evaluation systems for non-deterministic behavior. Formulate hypotheses around the products we build and seek the signal needed to validate them. Define what a correct result is for a given input and state, determine whether to assemble datasets from real usage or hand-written cases, and gate changes on regression results.
- Run continuous evaluation of the products we build, whether APIs, SDKs, data representations, or reference applications, from the position of the end user, whether developer, agent, or consumer. Assess the gaps such as misuse of parameters or integration anti-patterns, recommend the fixes, and make sure they land.
- Own the MVP against an agreed north star technical design, and balance technical perfection against shipping useful increments.
- Build data pipelines and the tooling around them: ingestion, conflation, entity resolution, quality checks, and the batch and streaming jobs that keep a large dataset current.
- Track and pull external datasets, models, and benchmarks from published research and open-source releases. Evaluate what fits the problem and constraints , and decide when to adopt what exists versus build your own.
- Design feedback loops so that using a product generates data that improves it. Instrument systems so failures arrive with enough context to reproduce, then turn the recurring ones into evaluation cases.
- Design the boundary between a model and the tools it calls. Build or improve the model harness, decide what the model handles, what it delegates, and how to keep it working from the state it actually fetched.
- Work to a latency and cost target per request: streaming, partial results, caching, model routing, prompt structure.
- Build the internal harnesses and tools (CLI, MCP, and others) your team needs to iterate quickly, and share the parts that generalize with other teams.
- Raise the bar on your team through code and design review, and bring other engineers up on eval practice.
- Some of the technical questions in this area are still open. You will help answer them.
- Participate in an on-call rotation to ensure our systems remain available to customers 24/7. Team members alternate as the on-call primary responder, which may require immediate response outside normal working hours, including weekends.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- Required Education/Certification:
- Bachelors Degree in STEM discipline and 5+ years of software engineering experience, with production ownership of services, pipelines, or SDKs.
- Technical Skills & Tools (Must-Haves):
- 2+ years shipping LLM-backed features to real users, in systems that carried error budgets, on-call rotations, and customers who noticed regressions.
- Data engineering depth: SQL, at least one distributed processing framework, and experience with pipelines where a wrong record mattered more than a slow one.
- Fluency with tool calling and agent orchestration, including the failure modes: stale context, hallucinated arguments, silent partial success, unbounded loops.
- Strong Python or TypeScript, and comfort reading code in whatever language the caller happens to be written in.
- Core Competencies & Scope:
- Direct experience or deep understanding of designing evaluations for non-deterministic systems. You can describe a dataset you built and the failure it caught.
- Working knowledge of more than one agent harness, and opinions about where each of them is weak.
- Experience diagnosing latency in a distributed request path.
- Comfort with ambiguity, and the judgment to ship something narrow that works while the general solution is still unclear.
NICE TO HAVE TRAITS FOR THIS ROLE
- Geospatial data experience: routing, geocoding, POI or address data, OpenStreetMap, or conflation of overlapping sources.
- Public API or SDK design experience, particularly for developers you never talk to.
- Experience building against MCP or similar tool transports.
- Experience running evals in CI, with a commercial harness or one you built.
- Automotive, in-vehicle infotainment, CarPlay, or Android Auto experience.
- Voice pipeline experience: streaming ASR, TTS, barge-in, endpointing, wake word.
- Work under constrained compute, offline, or intermittent connectivity.
- Experience operating a product through its first external integrations, where the customer finds the gaps before you do.
EMPLOYMENT REQUIREMENTS
- Employment Type: Full-time
- Weekly Hours: 40 h per week
- Location/Hybrid Policy: Remote (from any city in Germany)
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: Saudi Arabia (remote); Kuwait (Remote); Bahrain (Remote); United Arab Emirates (remote); Qatar (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for experienced Manufacturing and Industrial Operations professionals to support a cutting-edge AI benchmarking project focused on Indian industrial, production, and supply chain environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, engineering, procurement, production, logistics, and inventory management challenges across manufacturing facilities and industrial operations. Your expertise will help ensure AI systems understand and respond accurately within one of GCC's most strategically important sectors.
WHAT YOU’LL DELIVER
- Design realistic Manufacturing and Industrial Operations scenarios in Arabic or English grounded in GCC operational contexts (e.g., production workflows, procurement coordination, quality control, industrial maintenance, process optimization, warehouse operations, shipping and receiving activities)
- Adapt structured evaluation rubrics for operational problem-solving, engineering analysis, inventory coordination, and production management tasks
- Review AI and human-generated responses for factual accuracy, operational efficiency, safety awareness, and industrial realism
- Contribute to “gold standard” solutions reflecting best practices across GCC manufacturing, engineering, and supply chain operations
QUALIFICATIONS
- Native-level Arabic with strong professional English proficiency
- 5+ years of professional experience in Manufacturing, Industrial Operations, Production Management, Engineering, Procurement, or Supply Chain Operations
- Background in one or more relevant roles: Purchasing & Procurement, Production Supervision, Industrial Engineering, Mechanical Engineering, Inventory Control, Warehouse Operations, Logistics Coordination, or Manufacturing Operations
- Strong understanding of industrial workflows, operational safety standards, production processes, procurement procedures, and GCC manufacturing environments
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain.
Step 2: Register in Tipalti to ensure a smooth payment process
Step 3: Finalize onboarding and join the Production team
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type
Location: Belgrade, Serbia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Role Purpose
As Audit & Compliance Manager, Europe, you will be the primary owner of audit readiness and tax regulatory compliance across all Europe entities. You will set the standard, structure and cadence for how the region prepares for and manages statutory audits, global group audits, and tax authority engagement — working through the local reporting teams and external accountants who handle data preparation, review and submission, rather than performing that work yourself. Your role is to define how things get done, ensure consistent quality across every market, and be the region's face in front of auditors and tax authorities.
What Makes This Role Different:
Build, don't just maintain.
You're stepping into a newly created position with a mandate to design the region's audit and compliance approach from the ground up — not inherit a fixed process.
Full regional ownership.
This role spans the entire Europe region.
High visibility, real stakes.
You'll be the direct point of contact with external auditors and tax authorities on some of the company's most sensitive matters, with senior leadership relying on your judgment.
A technology-forward environment.
The business is actively investing in automation, AI and dashboarding to modernize reporting — you'll be expected to bring ideas here, not just adopt what's handed to you.
Cross-functional reach.
You'll work closely with the Tax, Transfer Pricing and Legal teams, and directly with hub-entity finance teams, on issues spanning VAT, customer transactions and company-wide reviews.
What You'll Do:
1. Statutory & Global Audit Leadership
Audit Lifecycle Ownership:
Lead the end-to-end process for local statutory audits and global group audits across all 23 countries — planning, coordinating PBC (Provided by Client) lists, and driving on-time sign-off.
External Auditor Relationship:
Act as the primary regional point of contact for audit firms, owning timelines and resolution of open items.
Consolidation Alignment:
Ensure local statutory filings align with Global/Group reporting timelines (IFRS/US GAAP/local GAAP) for a seamless audit process.
Pre-Audit Structuring:
Work with local teams ahead of each audit cycle to define what needs to be prepared and how — so the region walks into every audit with a consistent, proactive structure rather than reacting to auditor requests.
2. Tax Governance & Regulatory Compliance
Filing Oversight:
Ensure accurate, on-time submission across VAT, Withholding Tax (WHT), Corporate Income Tax, and country-specific statistical and national bank reporting — delivered through local reporting teams and external accountants, with you owning quality and timeliness.
Tax Team Liaison:
Standardize and oversee submission of supporting data to the central Tax team; ensure schedules provided for assessments are reconciled and audit-ready.
Notice & Assessment Management:
Proactively manage tax notices and audits, coordinating evidence-gathering and working with the Tax team to ensure timely, well-supported responses.
Corporate Secretarial Support:
Oversee annual filings and coordinate with Legal on board meeting minutes (financial aspects) and other local regulatory requirements.
3. Process Improvement & Digital Transformation
Root Cause Analysis:
Identify recurring audit adjustments or tax queries and implement structural fixes to eliminate them at the source.
Internal Controls:
Strengthen the control environment across the region to minimize audit findings.
Technology & Automation:
Identify and champion tools — including AI and dashboarding — to reduce manual work and increase consistency across the region's reporting.
What We're Looking For:
Mindset & Soft Skills (critical to this role)
A challenger, not a process-follower — someone who questions how things are done today and proposes a better way, rather than simply executing an existing playbook.
Comfortable operating in a fast-moving, high-volume, occasionally chaotic environment, and energized rather than fatigued by it.
Strong communicator and team player who can build trust quickly across Tax, Legal, Transfer Pricing and local finance teams.
Strategic mindset with the ability to zoom out across markets while staying close enough to the detail to be credible with auditors and tax authorities.
Experience & Technical Skills
Currently operating at Manager level (or equivalent) within an audit firm or a multinational's in-house compliance/audit function — this is not a developmental hire.
10–12+ years of post-qualification experience, with hands-on exposure to multi-country compliance in Europe.
Chartered Accountant (CA), CPA, or ACCA qualification.
Solid working knowledge of IFRS, European tax regulations, and Transfer Pricing fundamentals.
Advanced proficiency with Tier-1 ERP systems (SAP, Oracle, or NetSuite).
Fluent English, written and spoken — required given daily interaction with regional and global stakeholders.
Strong project management and negotiation skills, with the ability to work confidently across time zones and cultures.
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
The Team:
The IAM Team is a net-new, vanguard group that will own, implement, and drive DRW’s comprehensive identity capabilities, aligning them to evolving business requirements. This dedicated group collaborates with stakeholders to advance agentic identity, enhanced authentication and authorization controls, and other emerging identity and security innovations, with potential expansion into customer identity and access management (CIAM).
The Role:
We are seeking an experienced Identity Engineer to own the delivery, operation, and continuous improvement of our enterprise authentication and authorization services. The IAM team is responsible for the security, compliance, availability, and user experience of these services; you'll execute implementations, participate in and influence design decisions, and ensure integrations across on
‑
prem and cloud environments meet SLAs and control requirements. The role focuses on SSO, federation, MFA, and secure access management.
Key Responsibilities:
Own, implement, and operate end-to-end enterprise authentication and federation solutions;
drive architecture reviews and collaborate to influence design decisions
, ensuring security, compliance, availability, and performance.
Implement, configure, and support SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), LDAP, and JWT
‑
based integrations.
Integrate identity solutions with enterprise, third
‑
party applications, APIs, SaaS platforms, and custom web/mobile apps, including SSO, provisioning (SCIM/API), and secure API authentication.
Implement MFA, adaptive authentication, fine
‑
grained access policies, and authorization models that meet security standards.
Support identity lifecycle and directory integrations with IAM and directory services (e.g., Entra ID/Azure AD, Active Directory, ADFS) and provisioning systems.
Troubleshoot authentication/authorization flows; perform root
‑
cause analysis, incident response, and performance tuning.
Ensure compliance with security, audit, and regulatory requirements and support related assessments.
Collaborate closely with security, infrastructure, application, and DevOps teams to deliver and operate identity services.
Create and maintain runbooks, SOPs, operational procedures, and technical documentation.
Required Qualifications:
Strong written and verbal communication, stakeholder management, and cross
‑
team collaboration skills.
5+ years of experience in Identity & Access Management (IAM), or equivalent hands-on experience.
Strong hands-on experience implementing and operating commercial identity platforms and enterprise identity services (Ping AIC and PingFederate preferred, or the ability to implement required features in Ping).
Deep knowledge of SSO, federation, and authentication/authorization protocols (SAML 2.0, OAuth 2.0, OpenID Connect, JWT).
Experience integrating with directory and lifecycle systems (Active Directory/LDAP, Azure AD/Entra ID, ADFS) and provisioning (SCIM/API).
Practical experience with MFA, adaptive authentication, fine-grained authorization, and access policy enforcement.
Strong troubleshooting skills across authentication flows, certificates, TLS, networking, and related infrastructure.
Scripting/automation skills (Shell, Python, Go, PowerShell) and familiarity with IaC/CI-CD tools (Terraform, Ansible, or similar).
Comfortable working in Linux environments and producing operational runbooks and technical documentation.
Bonus Points:
Experience in banking or financial services (regulated enterprise environments).
Hands
‑
on cloud experience (AWS, Azure/Entra, or GCP) and container platforms (Docker, Kubernetes).
Experience with API security, OAuth/OIDC for APIs, and zero
‑
trust architectures/use cases.
Practical experience with CIAM or customer identity projects.
Ping Identity certifications or other security/identity certifications.
Observability and monitoring experience for identity services (Prometheus, ELK, Splunk, etc.)
The annual base salary range for this position is $150,000 to $200,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-LD1]