Location: Remote (New York, New York, United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space.
As an Enterprise Account Executive, you will be responsible for helping some of our largest clients and prospects to evaluate, purchase, and expand their usage of Tailscale as a solution to their company’s evolving networking, security, and compliance objectives. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams.
We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs. We are one of the fastest-growing VC-backed Dev Tool companies and are looking for folks to help us get to our next stage of growth. You will join a team helping define the future of secure connectivity and modern networking. Tailscale's product-led growth has created significant enterprise demand from organizations looking to simplify network access, strengthen security, and accelerate developer productivity. As an Enterprise Account Executive, you will work with some of the world's most sophisticated technology organizations to help them modernize legacy networking and security infrastructure.
We are looking for enterprise sellers who know how to create opportunities, not just manage them. You are comfortable building executive relationships, navigating complex organizations, and earning credibility with both technical and business stakeholders. You understand how to translate technical capabilities into measurable business outcomes and can lead customers through transformational technology decisions.
Key Responsibilities
Own and grow a territory of enterprise organizations, driving both net-new customer acquisition and expansion opportunities
Proactively self-source pipeline through outbound prospecting activities, including cold outreach, strategic account targeting and networking.
Take ownership of the full sales cycle from lead to close
Develop strategic account plans that identify key stakeholders, organizational priorities, technical initiatives, and expansion paths across the account
Build relationships with Security, Infrastructure, Engineering, Compliance, and Executive stakeholders to drive alignment and consensus throughout the buying process
Navigate complex enterprise sales cycles involving multiple decision-makers, procurement processes, security reviews, and legal negotiations
Position Tailscale as a strategic platform for secure connectivity and modern network access by helping customers understand both the technical and business value of the solution
Lead cross-functional account teams consisting of Sales Engineering, Customer Success, Product, Marketing, and Support to deliver exceptional customer outcomes
Drive adoption beyond the initial deployment by identifying opportunities for broader organizational usage and long-term account growth
What We Are Looking For
5+ years of closing experience in a sales role
Demonstrated success selling infrastructure, networking, cybersecurity, cloud, developer tools, or other highly technical software solutions
Proven track record of consistently meeting or exceeding quota in an enterprise sales environment
Experience managing complex, multi-stakeholder sales processes involving technical and executive buyers
Ability to engage credibly with both technical practitioners and senior business leaders
Experience collaborating and working with a Sales Engineer on sales cycles
Strong account planning, discovery, and business case development skills
Experience closing six-figure enterprise opportunities is strongly preferred
Experience using Gong, or similar, to collaborate internally and manage pipeline
Location: Remote, but based in or near New York City as it supports customers and requires occasional travel/commute within the assigned region.
What Success Looks Like
Consistently exceed quota through a combination of self-generated pipeline, new customer acquisition, and account expansion
Establish trusted advisor relationships with Security, Infrastructure, and Engineering leaders
Successfully drive adoption from initial deployment to broader organizational standardization
Build a predictable pipeline through disciplined prospecting and strategic account development
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.
US Pay Range (OTE)
$250,000
—
$300,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
УдалённоRemote (New York, New York, United States)
Location: Georgia
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
This team is based in the Atlanta, GA area & all work from home, but come into the Atlanta (Sandy Springs) office as needed for team & client meetings. The team works hard & plays hard; their teamwork & culture is a huge part of their success. They work on all lines of commercial insurance and their specialty is 100% working with sports-related clients and is a mix of professional sport teams, franchises, organizations, and amateur sport teams and organizations as well. This is an exciting opportunity to join a driven, energetic, fun team who loves to grow and develop their team members!
The
Account Specialist's
main responsibilities are to support the broker with providing top-notch client services. This role assists with producing client submissions, proposals, presentations, insurance summaries & reports. It will also provide day-to-day support with routine inquiries and transactions concerning clients (such as answering phone calls, responding to emails, scanning, and photocopying).
LOCATION:
REMOTE - But candidates must be able to drive from time-to-time to EPIC's Sandy Springs GA (Atlanta) office as needed for meetings & events.
WHAT WE’RE LOOKING FOR:
Candidates with strong, professional communication skills – both written and verbal. Ideal candidates can successfully pivot between providing detailed and accurate written communication, as well as picking up the phone and having a detailed verbal conversation with clients or internal stakeholders.
High attention to detail, and the ability to learn and understand software systems quickly.
REQUIRED: At least 2+ years
of commercial insurance account servicing experience
AND a current property & casualty license.
Candidates who adapt well to priority changes, deadlines, and who love problem solving and coming up with solutions and answers to client questions.
WHAT YOU’LL DO:
A detailed list of job duties includes (but is not limited to):
Processes (during non-renewal periods) applications, policies, endorsements, binders, certificates, audit requests and other items related to the servicing of clients.
Assists clients with policy coverage, exclusions and related questions and assists Producers in servicing clients.
Services client accounts with oversight of Producers or Account Executives, which includes research/analysis and handling of client questions on coverage and other policy/contractual issues. Makes routine policy adjustments.
Conducts renewal process with oversight of Producers or Account Executives, including exposure analysis for client (e.g., reviews census/experience data, contractual requirements for insurance), strategizes with Producer/Account Executive and client regarding whether to market and if applicable, conducts market comparisons by analyzing insurance rate and renewal information, obtains and evaluates quotes, negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to act on its behalf), prepares proposal, and oversees accuracy of insurance binder.
Provides support to Producers and, if applicable, Account Executives, including preparing presentations and proposals, and participating in meetings with prospective clients as part of team.
Maintains client files in appropriate systems; prepares billing and provides standard office/administrative support.
Service
Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues;
Process all applications, policies, endorsements, incoming mail, binders, schedules, certificates, audits, and other items related to the servicing of clients policies in a timely and accurate manner;
Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs. Assist clients in making coverage changes;
Responsible for timely, accurate invoicing and monthly expirations;
Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity;
Marketing
In conjunction with the Sales Team, determine strategy which includes coverage determination, target pricing, marketing determination;
Submit applications with proper supporting documentation and follow up to ensure timely receipt of quotes and policies;
Aggressively and professionally negotiate premiums and commissions with underwriters and wholesalers;
Prepare proposals and provide other technical support in the sales process as needed;
Work with the Sales Team to refer current and prospective clients to E.P.I.C.’s Employee benefits, and Private Client Departments for solicitation for those lines of business;
Personal and Organizational Development
Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities;
Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts;
Maintain up-to-date proposals, workflow logs, manuals or other required documentation and records;
Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company;
Stay informed regard industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance;
Other duties may be assigned.
Work effectively to resolve problems or enhance service in a timely manner
Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
WHAT YOU’LL BRING:
• Full knowledge of Property Casualty lines of coverage and services;
• Recognize problems and respond appropriately
• Able to analyze situations logically in order to draw solid conclusions
• Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects;
• Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel;
• Strong attention to detail and time management abilities;
• Strong ability to multi-task and assign priority;
• Ability to work effectively and efficiently both with and without direct supervision;
• Ability to work effectively and efficiently in a team environment as well as independently;
• Strong interpersonal communication skills, both written and oral
EDUCATION and/or EXPERIENCE:
• High school diploma or G.E.D. equivalent required. College degree preferred.
• Two or more years' experience in mid-size brokerage or carrier.
• Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
CERTIFICATES, LICENSES, REGISTRATIONS:
• P&C License
• Valid Driver License
COMPENSATION:
The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AT1
#LI-Remote
(3766)
Location: Los Angeles, USA
Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As Software Engineers, we work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value.
As part of the Riot Infrastructure Team, you’ll join a core group of engineers responsible for building and evolving the infrastructure that enables Riot’s games to operate globally at scale. As a
Staff Software Engineer
on the Infrastructure team, you’ll focus on reducing toil and inefficiency for Riot engineers through tooling and automation, particularly as we explore new opportunities enabled by AI. The solutions you build could range from Slack bots, AI agents, and MCP servers to systems that automate game deployments and other critical workflows. You’ll collaborate with teams across Infrastructure and throughout Riot to identify high-impact problem areas, shape technical solutions, and build tools and automation that make a meaningful difference in how engineers get their work done.
Responsibilities:
Design solutions and features based on requirements and agreements with our stakeholders using our standard frameworks and best practices
Drive improvements to our standards and best practices where necessary
Continually looking for efficiency and improvement opportunities within our infrastructure, propose solutions and rally support for your proposal.
Work with senior leadership across organizations to ensure successful implementation
Lead by example on quality design and coding standards
Help grow the team through mentoring and leveling up of less experienced teammates
Build healthy relationships with other engineering teams at Riot to foster cross-team collaboration.
Required Qualifications:
7+ years experience as a software engineer with focus on infrastructure or tooling in a fast-paced, large-scale environment
Expertise with full software development life cycle
Expertise in one or more object oriented languages (i.e. Python, Go, Java, C++)
Strong experience working with containers and Kubernetes
Experience with large-scale development/deployment on Cloud (i.e. AWS/GCP)
Experience with large-scale Deployment technologies (i.e. Cloudbees Jenkins, GitHub Actions)
Experience with AI tools such as Codex, Windsurf, Co-Pilot
Understand core infrastructure services, distributed systems, microservices, and software at a large scale
Desired Qualifications:
Experience in fast pasted and matrixed organizations
Experience operating and supporting agile development, production services, and high availability
Understand networking - HTTP down to the network layer (TCP/IP, routing, etc.)
Experience working with international team members and colleagues
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Los Angeles, USA
As Technical Producers at Riot, we lead passionate technical teams to create products and experiences that want to achieve maximum developer and player value. We guide development, smash through obstacles, and push projects across the finish line while making sure that our teams are sustainable and have a great collaborative environment.
As a
Technical Producer II
on the Riot Infrastructure team, you'll drive direction and delivery across the platforms the rest of Riot ships on: live game services in every region, internal tools Rioters build to do their jobs, and a fast-growing set of AI workloads. Much of the work ahead is extending those platforms to support emergent or underserved use cases, and you'll help decide what that should look like. You'll partner closely with engineering leads across Infrastructure and the teams across Riot who depend on what we deliver.
Responsibilities:
Help shape product experiences that make it easier for teams to build, deploy, operate, and scale systems globally.
Provide input on how our platforms need to evolve as AI adoption accelerates.
Support all development phases of infrastructure products, platforms, services, and operational experiences.
Own requirements for your problem area: what to build, what "good" looks like, and how we'll know we got there.
Work with engineering to design against user requirements, evaluate trade-offs, and pressure-test implementations.
Coordinate dependencies and escalate risks and blockers appropriately, with context and a proposed path forward.
Use customer feedback, product signals, test results, and operational data to validate problems and drive priorities.
Monitor product and service health, including user experience, cost, usage, performance, and operational effort, and help turn signals into improvements.
Improve team practices and product feedback loops so decisions are clearer, delivery is more predictable, and customer experience is more consistent.
Required Qualifications:
4+ years of experience as a technical producer, product manager, or project manager, or in a comparable role supporting a technical product, platform, or service.
Bachelor's degree in computer science or a related field, or equivalent experience.
Competent understanding of technical systems, tools, and engineering practices in at least one relevant infrastructure or platform area.
Ability to understand technical requirements and how technical choices affect reliability, operations, and developer and player experience.
Ability to set product and technical requirements within a defined space and evaluate designs or architecture against those requirements.
Ability to identify and explain technical tradeoffs and their cost, operational, and customer impact to a technical and non-technical audience.
Demonstrated judgment in facilitating technical decisions with engineering, infrastructure, and game-team leadership.
Experience owning a roadmap, product plan, or execution plan through more than one stage of the product lifecycle, including launch and post-launch improvement.
Ability to define success criteria and use feedback, metrics, and operational data to guide prioritization and delivery.
Strong written and verbal communication and follow-through with partners and customers.
Desired Qualifications:
Experience with infrastructure, cloud, developer tooling, or live-service products.
Demonstrated judgment in facilitating technical decisions with engineering, infrastructure, and game-team leadership.
Experience serving engineers, game developers, or other internal customers and incorporating their feedback into product decisions.
Experience improving developer productivity, operational quality, or self-service for a central platform.
Experience applying data, experimentation, automation, or AI-enabled workflows to deliver customer value or improve efficiency.
Experience working across infrastructure and game teams in a globally distributed, high-scale, or live-service environment.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Toronto, Canada
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading North American financial services provider operating across personal, commercial, wealth management, and capital markets sectors. Following recent strategic acquisitions, the top-tier bank has significantly expanded its international footprint. Now executing an "AI-first" strategy, the organization has launched a dedicated institute for applied AI and quantum computing to drive productivity and deliver hyper-personalized digital experiences for millions of global customers.
What You’ll Do
Serve as a subject matter expert in Metals trading, including precious and base metals.
Focus on physically settled metals transactions and related front-office workflows.
Gather, analyze, and document business requirements from traders and key stakeholders.
Clearly articulate scope, assumptions, and dependencies for requirements.
Analyze and understand the impact of upstream and downstream systems on business processes.
Collaborate with technology teams to identify and drive system enhancements supporting Metals trading activities.
Work closely with developers to ensure requirements are clearly understood and implemented correctly.
Support solution deployment and ensure successful adoption by business users.
Conduct data analysis to provide insights that support trading strategies and risk management.
Apply strong analytical and problem-solving skills to optimize processes and outcomes.
Partner closely with traders and stakeholders to ensure seamless operations and regulatory compliance.
Manage change requests and support structured change management processes.
Participate in testing activities, including test planning and execution.
Collaborate closely with business users during UAT to ensure solutions are thoroughly tested and meet business requirements.
Support quality assurance efforts to ensure high-quality, production-ready deliverables.
What You Bring
Proven experience in Metals trading, ideally with a focus on physically settled metals.
Strong understanding of banking and capital markets products and services related to commodities.
Demonstrated ability to gather, document, and manage business requirements.
Experience in change management and managing change requests.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to collaborate effectively with developers, traders, and stakeholders.
Experience with Openlink Endur is a strong asset.
Experience in testing and quality assurance is a plus.
Detail-oriented mindset with a focus on high-quality deliverables.
Self-starter who thrives in a collaborative, team-based environment.
Nice to have
Experience working in front-office trading environments.
Exposure to complex trading system integrations and data flows.
Prior experience supporting UAT in capital markets platforms.
English level
Upper-Intermediate
Location:
Toronto (hybrid)
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $80-110/hr CAD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within Canada, and business needs.
Position Status: This posting is for a newly created position
Location Eligibility: This role is open to candidates residing in Canadian provinces, excluding Quebec.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. Canadian work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: Canadian employees are eligible to participate in Exadel’s benefits programs, which may include extended health, dental and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, family status, or any other protected characteristic under applicable provincial human rights legislation.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with applicable accessibility and human rights legislation. If you require accommodation at any stage of the hiring process, please contact us.
The offer is not binding until a signed contract is in place
Our AI-Enabled Screening Process
As an AI-first company, Exadel uses an AI recruiter to conduct a brief initial screening for this highly specialized position. This conversation helps us understand each applicant’s relevant experience and alignment with the role’s core requirements. The AI recruiter supports the process but does not make the final hiring decision. Candidates who successfully complete the initial screening will be connected directly with a member of our Talent team for the next step. If you require an accommodation or an alternative screening format, please let us know.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Andorra la Vella, Andorra; Buenos Aires, Argentina; Brasilia, Brazil; Rio de Janeiro, Brazil; Barcelona, Spain; Madrid, Spain; Milano, Italy; Rome, Italy; Abu Dhabi, United Arab Emirates; London, United Kingdom; Lugano, Switzerland; Warsaw, Poland; Amsterdam, Netherlands; Lisbon, Portugal; Dublin, Ireland; Bucharest, Romania; Bangalore, India; Kuala Lumpur, Malaysia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As a member of our AI model team, you will drive innovation in model serving and inference architectures for advanced AI systems. Your work will focus on optimizing model deployment and inference strategies to deliver highly responsive, efficient, and scalable performance across real-world applications. You will work on a wide spectrum of systems, ranging from resource-efficient models designed for limited hardware environments to complex, multi-modal architectures that integrate data such as text, images, and audio.
We expect you to have deep expertise in designing and optimizing model serving pipelines and inference frameworks as well as a strong background in advanced model architectures. You will adopt a hands-on, research-driven approach to develop, test, and implement novel serving strategies and inference algorithms. Your responsibilities include engineering robust inference pipelines, establishing comprehensive performance metrics, and identifying and resolving bottlenecks in production environments. The ultimate goal is to enable high-throughput, low-latency, low-memory footprint, and scalable AI performance that delivers tangible value in dynamic, real-world scenarios.
Responsibilities
Design and deploy state-of-the-art model serving architectures that deliver high throughput and low latency while optimizing memory usage. Ensure these pipelines run efficiently across diverse environments, including resource-constrained devices and edge platforms. Establish clear performance targets such as reduced latency, improved token response, and minimized memory footprint.
Build, run, and monitor controlled inference tests in both simulated and live production environments. Track key performance indicators such as response latency, throughput, memory consumption, and error rates, with special attention to metrics specific to resource-constrained devices. Document iterative results and compare outcomes against established benchmarks to validate performance across platforms.
Identify and prepare high-quality test datasets and simulation scenarios tailored to real-world deployment challenges, specifically those encountered on low-resource devices. Set measurable criteria to ensure that these resources effectively evaluate model performance, latency, and memory utilization under various operational conditions.
Analyze computational efficiency and diagnose bottlenecks in the serving pipeline by monitoring both processing and memory metrics. Address issues such as suboptimal batch processing, network delays, and high memory usage to optimize the serving infrastructure for scalability and reliability on resource-constrained systems.
Work closely with cross-functional teams to integrate optimized serving and inference frameworks into production pipelines designed for edge and on-device applications. Define clear success metrics such as improved real-world performance, low error rates, robust scalability, optimal memory usage and ensure continuous monitoring and iterative refinements for sustained improvements.
A degree in Computer Science or related field. Ideally PhD in NLP, Machine Learning, or a related field, complemented by a solid track record in AI R&D (with good publications in A* conferences).
Must have knowledge of Metal Shading Language (MSL). You should be comfortable writing custom compute shaders from scratch.
Proven experience in low-level kernel optimizations and inference optimization on mobile devices is essential. Your contributions should have led to measurable improvements in inference latency, throughput, and memory footprint for domain-specific applications, particularly on resource-constrained devices and edge platforms.
A deep understanding of modern model serving architectures and inference optimization techniques is required. This includes state-of-the-art methods for achieving low-latency, high-throughput performance, and efficient memory management in diverse, resource-constrained deployment scenarios.
Must have strong expertise in writing GPU kernels for mobile devices (i.e., smartphones) as well as a deep understanding of model serving frameworks and engines. Practical experience in developing and deploying end-to-end inference pipelines, from optimizing models for efficient serving to integrating these solutions on resource-constrained devices is required.
Demonstrated ability to apply empirical research to overcome challenges in model serving, such as latency optimization, computational bottlenecks, and memory constraints. You should be proficient in designing robust evaluation frameworks and iterating on optimization strategies to continuously push the boundaries of inference performance and system efficiency.
Distributed Inference Systems: Designing and optimizing high-performance inference engines using techniques like Tensor Parallelism, Pipeline Parallelism, and Expert Parallelism to handle massive models on GPU clusters.
Deep understanding of the math and structure behind Diffusion Models and Vision Transformers
Understanding of Pruning, Quantization, Flash attention, KV Cache, Speculative Decoding (Eagle) etc.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Lexington
Workplace: OnSite
Job Title: Independent BCBA (1099), Full Admin Support & Autonomy, South Carolina
Location: Onsite
Job Type: 1099 Independent Contractor
Earning Potential: up to $125,000+ per year (Based on caseload volume)
The Freedom to Focus on Clinical Care (We Handle the Rest)
Are you a BCBA tired of burnout, impossible caseloads, and drowning in administrative red tape? At Tellos, we believe that to provide the best clinical outcomes for children, providers need autonomy, support, and a healthy work-life balance.
We are looking for Independent Contractor (1099) BCBAs located in South Carolina who want to take control of their career.
How It Works
Think of this as "plug-and-play" independence. You act as the clinical leader, determining the best course of treatment for your clients. We act as your backend operations team.
You Focus On:
- Clinical decisions and quality of care.
- Determining your own schedule.
- Deciding if a case requires in-person support or if telehealth is clinically appropriate.
- Taking on as many (or as few) clients as fits your lifestyle.
We Handle:
- RBT Staffing: We handle the sourcing, vetting, payroll, and retention perks; you make the final decision on who joins your team to ensure the right clinical fit.
- The Paperwork: We handle credentialing, authorizations, billing, and claims submissions.
- Client Acquisition: We manage the referral pipeline and intake process, connecting you directly with families seeking services so you don’t have to worry about marketing or outreach.
Key Responsibilities
- Lead Clinically: Conduct robust functional behavior assessments (FBAs) and skill-based assessments to design individualized, evidence-based treatment plans that target meaningful outcomes.
- Drive Treatment Fidelity: Provide competency-based supervision and mentorship to RBTs, ensuring protocols are implemented with high fidelity and clinical rigor.
- Data-Based Decision Making: Utilize visual data analysis to monitor client progress, modifying instructional protocols and behavior intervention plans (BIPs) in real-time to ensure continuous growth.
- Documentation & Medical Necessity: Collaborate with the Tellos admin team to ensure all clinical documentation clearly demonstrates medical necessity, meeting payer standards without compromising clinical depth.
- Facilitate Caregiver Partnership: Partner with families through consistent collaboration and parent coaching to ensure skills generalize to the home environment, driving sustainable, long-term outcomes.
- Ethical Practice: Uphold the highest standards of professional practice and client dignity in accordance with the BACB Ethics Code for Behavior Analysts.
Why Partner with Tellos?
- Total Caseload Control: You decide your volume. Whether you want a full-time caseload or just a few clients to supplement your income, you are in the driver's seat.
- Telehealth Flexibility: We support a telehealth model where clinically appropriate, giving you the ability to work from home as you see fit (up to 25% of hours as approved by insurance)
- No Admin Burnout: Being independent doesn’t mean you have to handle insurance on your own. We have a dedicated team to handle the billing, denials, and authorization processes.
- Recruitment Support: We manage the sourcing and first-round interviews so you don’t have to sift through resumes. We present you with vetted candidates for your final approval and provide the backend support systems you need to build a stable team that sticks with you.
Qualifications
- Active Board Certified Behavior Analyst (BCBA) certification.
- Residence in South Carolina required
- Master’s Degree in Applied Behavior Analysis, Psychology, or related field.
- Strong desire for autonomy and the discipline to manage an independent schedule.
- Comfortable using technology for Telehealth supervision and digital data collection.
Ready to define your own practice?
Step 1: Chat with us about your clinical philosophy and income goals.
Step 2: We handle the credentialing and setup to get you ready.
Step 3: We match you with clients and RBTs based on your preferences.
Step 4: You start working on your own terms.
Apply today to reclaim your time and your passion for ABA.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: Los Angeles, USA
Riot Engineers bring deep knowledge of specific technical areas but also value the chance to work in many broader domains. As a Senior Software Engineer, you’ll also dive into projects that focus on team cohesiveness and cross-team objectives. You’ll lead without authority and provide other engineers with a clear illustration of extraordinary engineering.
As a
Senior Software Engineer
on the Riot Client team, you will deliver high-quality technical solutions that improve the player experience across Riot’s out-of-game ecosystem. Riot Client is the fast-evolving desktop software gateway for millions of players to play, discover, and install Riot games, and every single desktop player goes through the Riot Client on their way to experience one of Riot’s games, ensuring their needs, whether they be providing more ways to discover games, engage with Riot’s culture & community, or getting into their game as fast as possible, is the primary goal of the Riot Client team. You’ll contribute hands-on across the software development lifecycle, partnering closely with engineers, product managers, designers, and other cross-functional teammates to build reliable, scalable, and maintainable client capabilities. You will help shape technical direction within your area of ownership, make sound implementation and design decisions, and collaborate with peers across Riot to support game distribution, content, social features, and developer productivity. Through strong engineering practices, thoughtful code reviews, and mentorship of other engineers, your work will help advance the next generation of Riot Client experiences for players and developers.
Responsibilities:
Develop and maintain desktop application features focusing on web tech, with the ability to integrate with and contribute C++ components
Deliver high-quality, scalable, and reliable engineering solutions within your area of ownership, through hands-on contribution and technical design
Contribute to technical planning and design discussions, helping evaluate tradeoffs between long-term sustainability and near-term delivery needs
Build and apply a strong understanding of the Riot Client’s dependency landscape, partnering with teams to align on technical solutions
Work closely with cross-functional partners, including product, production, QA, design, and data insight
Level up other engineers through mentorship and technical guidance
Required Qualifications:
6+ years of industry experience
Bachelor's degree in Computer Science or a related field, or comparable experience in software development
Expertise in web technologies (React.js, Node.js) with application level complexity
Experience in C++
Experience working with complex code bases
Experience of cross-functional collaboration with product, design, and QA
Desired Qualifications:
Experience of working with desktop applications
Experience of working with Electron
Experience with build pipelines
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Senior Enterprise Systems Developer -
Order-to-Cash & Record-to-Report (O2C/R2R)
Location:
Austin, TX
About the Role
At Cloudflare, we are on a mission to help build a better Internet. To achieve this, our internal operations must run seamlessly, securely, and efficiently. We are seeking a highly skilled, forward-thinking
Senior Enterprise Systems Developer
to join our Enterprise Systems team with a dedicated focus on our core financial operations: the Order-to-Cash (O2C), Revenue Management, and Record-to-Report (R2R) ecosystems.
In this role, you will be the primary technical owner for the applications that drive our billing, collections, revenue recognition, general ledger management, and financial consolidations. Your core tech stack will include
NetSuite, Zuora RevPro, and Oracle Fusion Cloud (Financials - O2C and R2R modules)
. Your primary customers will be the Revenue Accounting, Billing, Corporate Accounting, and broader Finance organizations, and you will partner closely with them to optimize how Cloudflare transacts, recognizes revenue, and reports financials at scale.
If you are a builder at heart who enjoys solving complex financial system workflows, automating the month-end close, leveraging AI for financial insights, and designing seamless enterprise integrations from Quote-to-Cash through to the General Ledger, this role is for you.
What You'll Do
Application Administration & Environment Management
Serve as the primary subject-matter expert and developer for Cloudflare’s O2C and R2R technology stack (NetSuite, Zuora RevPro, Oracle Fusion).
Manage user provisioning, complex role-based access control (RBAC), and security settings specific to billing approvals, journal entry (JE) limits, general ledger access, and revenue posting.
Manage application environments (e.g., Production vs. Sandbox/Release Preview), ensuring alignment across all environments from both a data and release perspective to support safe testing of financial changes.
Monitor ongoing application performance and reliability, managing incident workflows to ensure ticket SLAs for the Finance organization are consistently met, especially during critical month-end and quarter-end close periods.
Provide Tier 3 support and end-user enablement, serving as the ultimate technical escalation point for financial system issues.
System Development, Integrations & AI Initiatives
Act as the Subject-Matter Expert for integrations across the QTC, O2C, and R2R lifecycles. Ensure the seamless flow of data (e.g., syncing closed-won opportunities to NetSuite/Oracle, passing billing data to Zuora RevPro, and ensuring subledger transactions map flawlessly to the GL).
Design, build, and deploy custom system enhancements, automated billing schedules, journal entry automations, revenue allocation scripts (e.g., SuiteScript), and API integrations between our platforms.
Lead the evaluation, implementation, and governance of native AI features within the financial stack (e.g., AI-driven anomaly detection in journal entries and revenue schedules, automated cash application matching, or intelligent account reconciliations) to accelerate financial operations.
Proactively monitor vendors' quarterly updates and product roadmaps. Lead impact assessments, manage versioning/upgrades, and educate Finance stakeholders on new functionality and AI opportunities.
Process Management & Workflow Design
Partner directly with the Chief Accounting Officer's organization, Revenue Accounting, Corporate Accounting, and Billing teams to deeply understand their operational processes and translate business requirements into sophisticated system solutions.
Own the design, configuration, and delivery of complex workflows (e.g., dynamic invoice routing, automated dunning processes, intercompany eliminations, and month-end close orchestrations) to eliminate manual bottlenecks.
Build and maintain scalable system architectures that support complex, high-volume recurring billing, usage-based consumption models, and multi-entity global consolidations.
Security, Compliance, & Data Governance
Partner closely with Internal Audit, Risk, and Compliance teams to maintain robust IT General Controls (ITGC) and strict enterprise-wide data governance for financial and customer data.
Spearhead and execute
Quarterly Access Reviews (UAR)
for all O2C and R2R applications, ensuring accurate access levels and enforcing strict Segregation of Duties (SoD) across billing, revenue, and general ledger operations.
Ensure newly implemented AI features, custom scripts, and data-sharing protocols strictly adhere to SOX compliance, maintain data integrity, and ensure audit readiness for all financial records and ASC 606 reporting.
Maintain comprehensive system architecture documentation, process maps, and business continuity/disaster recovery plans for critical financial systems.
What We're Looking For
Minimum Experience:
Bachelor’s degree in MIS, Computer Science, Finance, Accounting, or a related field. 5+ years of hands-on experience in enterprise systems development and administration, with a strong focus on Financial ERPs.
Platform Expertise:
Deep, proven experience configuring, administrating, and developing in applications like
NetSuite, Zuora RevPro, and Oracle Fusion Cloud (specifically O2C and R2R/GL modules)
.
Integration & Development Skills:
Strong understanding of system integration logic (REST/SOAP APIs) and data flows across Quote-to-Cash, Order-to-Cash, and Record-to-Report ecosystems. Experience with scripting languages native to the platforms (e.g., NetSuite SuiteScript) is highly preferred.
AI & Innovation Acumen:
Familiarity with deploying, testing, or administering AI and machine learning features within SaaS platforms, specifically tailored to financial operations, journal anomaly detection, or cash application.
Audit & Compliance Acumen:
Extensive experience working in a strict SOX-compliant public company environment. Highly comfortable managing quarterly access reviews, defining SoD for accounting operations, and defending system controls to audit teams.
Process-Oriented:
A deep understanding of core Order-to-Cash (O2C), Revenue Recognition (ASC 606), and Record-to-Report (R2R) business processes, including global consolidations and the month-end close cycle.
Communication:
Excellent communication skills, with a proven ability to partner effectively with Finance/Accounting leadership and bridge the gap between technical architecture and financial outcomes.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Senior Enterprise Systems Developer -
Procurement Systems
Location: Austin, TX
About the Role
At Cloudflare, we are on a mission to help build a better Internet. To achieve this, our internal operations must run seamlessly, securely, and efficiently. We are seeking a highly skilled, forward-thinking
Senior Enterprise Systems Developer
to join our Enterprise Systems team with a dedicated focus on our Procurement and Spend Management ecosystem.
In this role, you will be the primary technical owner for our Procure-to-Pay (P2P) and Contract Lifecycle Management (CLM) applications. Your core tech stack will include
Zip (Intake/Orchestration), Ironclad, Oracle Fusion Cloud (Procurement), and managing the transition out of Coupa
. Your primary customer will be the Procurement Organization, and you will partner closely with them to optimize the way Cloudflare sources, contracts, and purchases at scale.
If you are a builder at heart who enjoys solving complex supply chain and procurement workflow challenges, leveraging AI and automation, and designing seamless enterprise integrations, this role is for you.
What You'll Do
Application Administration & Environment Management
Serve as the primary subject-matter expert and developer for Cloudflare’s Procurement technology stack (Zip, Ironclad, Oracle Procurement, Coupa).
Manage user provisioning, complex role-based access control (RBAC), and security settings specific to purchasing limits and contract approvals.
Manage application environments (e.g., Production vs. Sandbox/Demo), ensuring alignment across all environments from both a data and release perspective.
Monitor ongoing application performance and reliability, managing incident workflows to ensure ticket SLAs for the Procurement organization are consistently met.
Provide Tier 3 support and end-user enablement, serving as the ultimate technical escalation point for procurement system issues.
System Development, Integrations & AI Initiatives
Act as the Subject-Matter Expert for integrations across the procurement lifecycle. Ensure the seamless flow of data (e.g., syncing vendor intake data from Zip, passing contract metadata from Ironclad to Oracle Fusion, and managing purchase order syncs).
Design, build, and deploy custom system enhancements, automated workflows, template generation, and API integrations between our procurement platforms and core ERP.
Lead the evaluation, implementation, and governance of native AI features within the P2P stack (e.g., Ironclad AI for contract analysis and redlining, Zip AI for vendor onboarding/intake routing) to accelerate procurement cycles.
Proactively monitor vendors' quarterly updates and product roadmaps (especially for Zip and Ironclad). Lead impact assessments, manage versioning/upgrades, and educate Procurement stakeholders on new functionality and AI opportunities.
Process Management & Workflow Design
Partner directly with the Procurement organization, Legal, and Finance to deeply understand their operational processes and translate business requirements into sophisticated system solutions.
Own the design, configuration, and delivery of complex workflows (e.g., global Procure-to-Pay rules, dynamic intake routing, and automated contract approvals) to eliminate manual bottlenecks.
Support the strategic migration and sun-setting of legacy systems (e.g., Coupa), ensuring zero disruption to business continuity during the transition to our modernized stack.
Security, Compliance, & Data Governance
Partner closely with Internal Audit, Risk, and Compliance teams to maintain robust IT General Controls (ITGC) and strict enterprise-wide data governance for spend and vendor data.
Spearhead and execute
Quarterly Access Reviews (UAR)
for all Procurement and CLM applications, ensuring accurate access levels and enforcing strict Segregation of Duties (SoD) within the purchasing cycle.
Ensure newly implemented AI features and data-sharing protocols strictly adhere to SOX compliance, vendor risk policies, and maintain audit readiness for all financial and contract records.
Maintain comprehensive system architecture documentation, process maps, and business continuity/disaster recovery plans for critical procurement systems.
What We're Looking For
Experience:
Bachelor’s degree in MIS, Computer Science, Supply Chain, or a related field. 5-7+ years of hands-on experience in enterprise systems development and administration, with a strong focus on Procurement/P2P systems.
Platform Expertise:
Deep, proven experience configuring and developing in
Zip, Ironclad, Oracle Fusion Cloud (Procurement modules), and Coupa
.
Integration & Development Skills:
Strong understanding of system integration logic (REST/SOAP APIs) and data flows across intake, CLM, and ERP ecosystems. Experience with scripting and building complex conditional workflows.
AI & Innovation Acumen:
Familiarity with deploying, testing, or administering AI and machine learning features within SaaS platforms, specifically tailored to contract lifecycle and spend management.
Audit & Compliance Acumen:
Extensive experience working in a SOX-compliant environment. Highly comfortable managing quarterly access reviews, defining SoD for procurement operations, and defending system controls to audit teams.
Process-Oriented:
A deep understanding of core Procure-to-Pay (P2P), Source-to-Pay (S2P), and Contract Lifecycle Management (CLM) business processes.
Communication:
Excellent communication skills, with a proven ability to partner effectively with Procurement leadership and bridge the gap between technical architecture and business outcomes.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote; San Francisco; New York
Workplace: Remote
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Security Engineer to support our mission.
This role is Fully Remote (US only), or can be based in New York or San Francisco (where it is open to those who are able to be in-office 3 days per week on a hybrid work model.)
About the Team
Patreon’s security team works to protect Patreon creators and their fans. The team deals with all facets of Patreon’s security, including application security, infrastructure security, and internal/corporate security. We’re a small but effective team. We write code to solve security problems and work closely with our partners across the engineering organization. We also understand the importance of balancing security risks against business needs. We strive for honest and effective communication and focus on pragmatically reducing risk over checking boxes. The security team is part of Patreon’s Risk Engineering org, which also includes our Safety Engineering and Identity and Access teams. Collectively, the risk org tackles a range of problems including content moderation, internal tooling, identity verification, access control, and account security.
About the Role
In this role, you’ll be a member of our Security team. You’ll split your time between contributing to security projects and responding to security investigations, vulnerabilities, or questions. The work spans application security, infrastructure security, and internal/corporate security. It includes both proactive and reactive security work. You’ll be part of an on-call rotation and help respond to security incidents and investigations. You’ll write code – both to support security work and to improve the security of the Patreon platform. You’ll work closely with other members of the security team, the wider Risk engineering org, and cross functional partners in engineering, legal, and IT. Your work will help reduce known risks and will protect the security, privacy, and trust of Patreon creators and their fans.
What you’ll need:
- You have two or more years of experience reducing security risks in the application, infrastructure, or corporate security spaces. You can create a threat model and to explain why a given risk matters and what we might do to reduce it.
- You have deeper knowledge (three or more years) in at least one security or security-adjacent domain (infrastructure security, application security, cloud security, corporate/IT security, cryptography, privacy, etc.)
- You can develop software (Python, Rust, Golang, or a similar language). You have experience working in a modern software development environment (git, CI/CD, LLM coding tools, etc.)
- You have experience using AI tools (LLMs, ML models, etc) to identify and address security issues (software vulnerabilities, detection and response, etc.)
- You’re energized by fast iteration: shipping MVPs, testing hypotheses, and evolving products based on what creators and fans respond to.
- You take pride in creating elegant solutions to messy, real-world problems and balancing pragmatic trade-offs between security risks and business needs.
- You believe in Patreon’s mission: giving creators control over their work and building communities that feel good to be in.
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related field, or the equivalent
Bonus if you have:
- Experience working on large scale Internet platforms that allow users to upload content.
- Past contributions to large scale, production code bases.
- Experience responding to security incidents, investigating incident impact, and building out incident mitigations.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: São Paulo, Brazil
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
ABOUT THE ROLE
Turing is the world's leading research accelerator for frontier AI labs. The STEM Horizontal team produces the high-signal STEM data those labs train on, and this role builds the machinery behind it: the task-authoring tools, data pipelines, evaluation harnesses, sandboxed execution environments, and agentic workflows our researchers and domain experts work inside every day.
This sits at the seam between engineering and research. You'll own production systems end-to-end, and you'll be the person a researcher pulls in to ask why an eval is producing misleading numbers. Correctness and reproducibility are the product: a subtle bug here doesn't crash anything, it quietly poisons a training run and costs weeks. If you want to build systems that visibly shape how frontier models learn to reason about code and science, this is the seat.
WHAT YOU'LL DO
Own services end-to-end: design, implementation, rollout, and production operation.
Build backend services and the data pipelines that generate, validate, score, and version datasets, reproducible from a commit and a config.
Ship data-dense internal interfaces: virtualised tables, server-side filtering, review and annotation UIs that stay fast at tens of thousands of rows.
Build and operate
agent harnesses
, multi-step loops with tool use, retries, and structured output, running against real repos and test suites.
Build
sandboxed execution environments
where model-generated code runs safely and deterministically at volume, and stand up the RL environments and eval harnesses on top.
Trace and debug agent runs end-to-end: where the loop stalled, which tool call failed, why the grader disagreed with the human.
Own infrastructure as code and CI/CD; debug production issues across the stack and drive the reliability work that follows.
Raise the bar through code review, design docs, and innovation, partnering with researchers and quality owners on what “good” means.
TECH STACK
Backend
Python · FastAPI · Django / Django Ninja · PostgreSQL · MongoDB · REST + OpenAPI
Frontend
TypeScript · React · Next.js · virtualised tables, server-side filtering
Platform
Linux · Docker · Terraform · CI/CD · AWS or GCP
WHAT YOU NEED
6+ years building and operating production software, ideally at product companies with real scale.
Deep
Python
with production
FastAPI
and/or
Django
, ORM performance, migrations, async patterns.
Strong
PostgreSQL
(schema design, query optimisation, indexing) and NoSQL.
Frontend production with
TypeScript / React / Next.js
.
Fluent on
Linux
and
Docker
;
Terraform
or comparable IaC on
AWS or GCP
, and ownership of the CI/CD that ships it.
Daily use of LLM coding tools
(Claude Code, Cursor, Copilot) as part of how you actually ship, with the judgement to review their output critically and know where they break down. We are an AI-forward team; this is a must-have.
You've built something on top of
LLM APIs
that other people depended on, an agent, a pipeline, an eval, and you know where it was fragile.
Comfort with
non-deterministic systems
: you can tell a real regression from noise, and you reach for a controlled experiment over a hunch.
Advanced
Git
and real testing discipline, unit, integration, and the negative and edge cases people skip.
Clear written communication; comfortable working without hand-holding, and comfortable saying when a spec is wrong.
NICE TO HAVE
Internal tools or developer platforms used daily by a technical team.
Agent frameworks and protocols, LangGraph, MCP, OpenAI/Anthropic tool use.
Sandboxing and untrusted code execution: gVisor, Firecracker, seccomp.
Workflow orchestration (Temporal, Airflow, Prefect, Dagster) and Kubernetes beyond managed defaults.
LLM coding benchmarks (SWE-bench, Terminal-Bench), eval frameworks, or exposure to RLHF / RLVR.
PREFERRED BACKGROUND
Bachelor's or Master's degree with
6+ years
experience in Computer Science, Software Engineering, Data Science, Machine Learning, AI, or a programming-heavy IT field.
We weight demonstrated work outcomes most heavily, a strong track record without a matching degree is fine.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: New York (NYC area), NJ, CT, MA
About the Role
We are seeking an exceptionally accomplished and visionary Majors Account Executive to join our Enterprise/Field Sales team. In this expert-level role, you will be the driving force behind Cloudflare's most strategic customer engagements, leading the charge in securing and expanding critical platform sales within focused accounts. The ideal candidate possesses unparalleled sales leadership, a profound grasp of enterprise architecture across all four pillars (business, data, applications, technology), and the ability to articulate how Cloudflare seamlessly integrates into modern cloud operating models.
As a Majors Account Executive, you will demonstrate the highest level of sales proficiency, ensuring highly accurate forecasting, strategic pipeline management, and consistently exceeding attainment targets. You will be a recognized subject matter expert, providing in-depth education to customers and partners alike on Cloudflare’s extensive product ecosystem and its place within the broader security landscape. This role demands the ability to apply executive sponsorship programs, actively engaging with CIOs, CISOs, and CTOs, and leading virtual teams that include VPs and SVPs to navigate and close complex, transformative opportunities. You will shape our customers' digital transformation journeys, identifying opportunities within broader market trends and positioning Cloudflare as their indispensable strategic partner.
What You'll Do
Executive-Level Strategic Revenue Leadership: Own and execute the most critical territory and account plans, consistently exceeding multi-million dollar sales targets and annual quotas by architecting and closing large-scale platform sales within highly focused, strategic accounts.
Precision Forecasting & Pipeline Mastery: Lead with unparalleled accuracy in forecasting and demonstrate complete mastery of proactive pipeline management. Provide visionary insights and strategic guidance that shapes the direction of the sales organization.
Enterprise Architecture & Business Model Expertise: Exhibit an expert-level understanding of customer Enterprise Architecture across all four pillars (business, data, applications, technology), seamlessly mapping these to customer business models. Articulate precisely how Cloudflare fits into and optimizes a modern cloud operating model.
C-Suite Engagement & Executive Sponsorship: Lead and orchestrate complex customer engagements across numerous business units simultaneously, connecting the dots to solidify platform sales. Actively apply and manage executive sponsorship programs, ensuring direct engagement and influence with CIOs, CISOs, and CTOs.
Cross-Functional Leadership & Influence: Drive and lead highly complex virtual teams that include Product Managers, VPs, and SVPs to manage and close the most strategic customer opportunities. Proactively identify and resolve organizational roadblocks, leveraging company-wide learnings to ensure the most efficient delivery.
Digital Transformation Visionary: Serve as Cloudflare's leading voice on digital transformation, engaging deeply with customers on their key drivers for change (e.g., new offering development, customer capabilities). Expertly spot and seize opportunities for Cloudflare within broader market trends that influence these critical decisions.
Organizational Communication & Feedback: Connect themes from across departments and global locations to craft critical, crystal-clear messaging. Review performance and output across multiple organizations, providing feedback and solutions to enhance the entire organization’s performance. Deliver challenging news within a constructive learning context.
Long-Term Strategic Impact: Consistently articulate how decisions will impact Cloudflare years into the future, willing to trade short-term gains for significant long-term organizational benefit. Build trust by openly sharing learnings and modeling Cloudflare's highest expectations and standards.
Define Goals & Drive Efficiency: Play a key role in defining team goals and metrics each quarter, rigorously reviewing results. Deeply understand interdependencies within and across teams, proactively addressing roadblocks to achieve results with maximum efficiency.
Company-Wide Innovation & Problem Solving: Consistently and proactively address internal and external needs, driving urgency across the department and company to offer solutions that optimize efficiency. Constructively and humbly challenge the status quo to drive positive change and innovation company-wide, leveraging new insights for continuous iteration.
Inclusive Leadership & Future-Proofing: Serve as an exemplary leader, consistently bringing in diverse perspectives to not only address today's needs but also anticipate and solve future problems, contributing significantly to the greater good of Cloudflare.
Examples of Desirable Skills, Knowledge, and Experience
10+ years of expert-level experience selling complex, multi-million dollar technology solutions in a B2B enterprise model, with an irrefutable track record of consistently exceeding quota and closing transformative platform deals.
Unparalleled in-depth knowledge of Cloudflare's entire product suite and the broader security landscape, coupled with the ability to educate both customers and partners at an expert level.
Mastery in understanding Customer Enterprise Architecture (Business, Data, Applications, Technology) and adept at mapping Cloudflare solutions to complex business models and modern cloud operating environments.
Proven ability to apply and manage executive sponsorship programs, with extensive experience engaging directly and influencing CIOs, CISOs, and CTOs.
Demonstrated success in leading and orchestrating virtual teams comprising VPs and SVPs to manage and close the most strategic customer opportunities.
Recognized authority on digital transformation, with a deep understanding of market trends and the ability to strategically position Cloudflare as a critical partner in driving customer innovation.
Exceptional strategic communication, negotiation, and presentation skills, capable of delivering impactful messaging to the highest levels of customer and internal leadership.
A visionary leader who consistently makes decisions for the long-term benefit of Cloudflare, even if it means trading off short-term gains.
Proven ability to define team goals and metrics, drive cross-departmental efficiency, and proactively address roadblocks for optimal results.
A humble yet assertive leader who consistently challenges the status quo and drives positive, innovative change across the organization.
Expert-level proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC, etc.).
Bachelor's degree required, with an MBA or advanced technical degree highly preferred.
Ability to travel extensively as required to engage with key customers, executive leadership, and internal teams.
Compensation
Compensation may be adjusted depending on work location.
For New York City, New Jersey, Washington, Washington DC, and California (excluding Bay Area) based hires: Estimated annual salary of $350,000- $380,000 (base/variable)
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Australian Payments Plus, which manages essential Australian payment systems such as eftpos, BPAY, NPP, and the secure identity platform ConnectID, is seeking a Senior Project Manager based in Sydney. The role involves overseeing complex projects related to these payment infrastructures, ensuring timely delivery and alignment with strategic objectives. Candidates should have extensive experience in project management within the payments or financial services sector, demonstrating strong leadership and stakeholder management skills. Familiarity with Australian payment systems and regulatory environments is essential. The position requires coordinating cross-functional teams, managing risks, and driving continuous improvement to support the organization's mission of providing secure and efficient payment solutions.
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is hiring a Corporate Communications Manager to help us set a new standard for corporate communications at a public company. Successful candidates will go beyond setting strategy to help define a new model for how public companies communicate. This person will partner across the company — finance, investor relations, legal, brand, product and design — to mine and tell stories that drive conversation across audiences, formats and channels.
This role calls for range. You should be as comfortable in a spreadsheet as you are on X/Twitter. You’re capable of crafting campaigns around quarterly earnings and cultural moments. You can quickly learn and translate complex topics for a broader audience without dumbing it down. You embrace ambiguity, are collaborative by default, and are energized by the opportunity to build something new.
This is a full time role that can be held from our San Francisco or New York hub.
What you’ll do at Figma:
Help define and drive Figma’s corporate storytelling strategy end-to-end, from narrative development to execution across channels
Move beyond traditional PR to create integrated campaigns that cut through across media, owned platforms and executive communications
Partner with cross-functional teams to translate business momentum into clear, compelling stories and campaigns
Work closely with executives to shape narratives that resonate with business and financial audiences, from briefings to thought leadership
Identify and develop breakthrough story angles that position Figma at the center of key industry, market and cultural conversations
Stay close to the news cycle and broader zeitgeist while proactively creating opportunities that put Figma ahead of it
Continue to grow your scope and influence as the company scales
We’d love to hear from you if you have:
7+ years of experience in in-house communications
A track record of building and scaling communications programs from the ground up
Strong business and cultural fluency, with the ability to translate complexity into clear, engaging narratives and pitches
Experience operating in fast-paced environments where direction isn’t always defined—and comfort creating it
Demonstrated experience crafting a point of view on storytelling that goes beyond conventional PR approaches
While not required, it’s an added plus if you also have:
An understanding of product design, software development and/or cloud-native applications.
Experience navigating and explaining business concepts and issues with fluidity.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: United States
Workplace: Remote
About Cantina:
Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning.
If you're excited about the potential AI has to shape human creativity and social interactions, join us in building the future!
About the Role:
Cantina is a place where people create AI characters and the videos those characters star in, and the catalog grows far faster than anyone can browse. Search and recommendations are what turn that catalog into a product: they decide which characters a new user meets in their first minute, which creators get discovered, and what appears in every feed, leaderboard, and discovery surface we ship. We are hiring a Senior Staff Software Engineer to own that area end to end — retrieval, ranking, relevance quality, and the roadmap for all three. This is the first dedicated hire for search and recommendations, so you will inherit a real production system serving live traffic along with a large amount of unclaimed ground, and you will set the technical direction rather than execute someone else’s.
What you'll do:
- Own the architecture and roadmap for search and recommendations end to end — query understanding, retrieval, ranking, and the surfaces they feed: search, discovery, the home feed, and our trending and creator leaderboards.
- Make relevance a measured discipline rather than an opinion: define the quality metrics per surface, build the offline evaluation and golden-set tooling, and run the online experiments that decide whether a ranking change ships.
- Design and evolve the ranking stack — engagement signal pipelines, decay and freshness models, and the pattern we use to combine pre-computed index-time signals with live re-ranking at query time.
- Own OpenSearch in production: index and mapping design, reindex and cutover safety, query performance, cost, and the operational headroom of the clusters behind every discovery surface.
- Build candidate generation and personalization for recommendation surfaces, and partner with data and ML on the feature pipelines and models behind them.
- Work directly with Product and Trust & Safety on what “good” means for each surface — quality gates, cold-start behavior for brand-new creators and characters, and what must never be recommended.
- Set the engineering standard for the area: instrumentation, flag-gated rollouts, and runbooks that let other teams change ranking behavior without breaking it.
- Act as the technical point of contact for discovery across backend teams, and mentor the engineers whose work touches it.
What you'll bring:
- 10+ years building production software, with substantial depth in search, ranking, recommendations, or ML-driven relevance on a consumer-scale product.
- Hands-on expertise with a production search engine — OpenSearch, Elasticsearch, Lucene, Vespa, or similar — covering index and analyzer design, relevance tuning, and operating the cluster, not only querying it.
- A rigorous approach to relevance measurement: you have owned offline evaluation, golden sets, and A/B or interleaving frameworks, and you can explain what moved a metric and why.
- Fluency across the recommender stack — candidate generation, feature pipelines, embedding retrieval, re-ranking — and a working understanding of the serving constraints that make an offline win fail online.
- Strong distributed systems and backend fundamentals, with production experience in Go or a comparable systems language, and comfort in the data layer behind it (SQL warehouses, streaming and batch pipelines).
- Demonstrated ownership of an ambiguous area: you have picked up something with no dedicated owner, decided what mattered, and can show the result.
- Clear written communication and the judgment to work with Product on real tradeoffs between relevance, freshness, safety, and latency.
- Preferred: experience with AI-generated or rapidly growing content catalogs, severe cold-start conditions, or ranking under trust-and-safety constraints.
Compensation:
The anticipated annual base salary range for this role is between $250,000 - $320,000 (USD). When determining compensation, a number of factors will be considered, including skills, experience, job scope, location, and competitive compensation market data.
Benefits:
- Competitive salary and generous company equity
- Medical, dental, and vision insurance – 99.99% of premiums covered by Cantina
- 42 days of paid time off, including:
- 15 PTO days
- 10 sick days
- 15 company holidays
- 2 floating holidays
- Generous parental leave & fertility support
- 401(k) retirement savings plan
- Lifestyle spending account – $500/month to use however you’d like
- Complimentary lunch and snacks for in-office employees
- One Medical membership, and more!
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Millions of people rely on Notion to do their most important work, and protecting that trust is foundational to everything we build.
We’re looking for a hands-on Detection Engineer to build and operate the systems and workflows we use to detect and respond to attacks across Notion’s cloud-native environment. You’ll ship high-signal detections, improve the platform that powers them, participate in incident response, and help shape how detection and response engineering scales at Notion.
You’ll work closely with Engineering, Corporate Security, and Infrastructure, with broad latitude to identify gaps, prioritize investments, and build what’s needed next.
We view detection and response as a software engineering discipline: detections are code, platforms are products, and measurement matters
WHAT YOU'LL ACHIEVE
- Build and tune high-signal detections across cloud, identity, endpoint, and SaaS environments, with review and mentorship from senior teammates as you ramp up.
- Contribute to the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety.
- Build tooling and automation that speed up triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful.
- Turn threat intelligence and adversary TTPs into detections, telemetry requirements, and response improvements.
- Take part in investigations, incident response, and postmortems, and help turn what we learn into lasting fixes.
- Help define and track metrics such as coverage, MTTD, and alert quality.
- Join a shared on-call rotation for incident response.
SKILLS YOU'LL NEED TO BRING
- We're hiring across a range of experience levels. If you have some of these skills but not all, we'd still like to hear from you.
- 3+ years of experience in detection engineering, security operations, incident response, threat hunting, or a closely related security or software engineering role.
- Have written or tuned detections that run in production, and care about signal quality and cutting noise.
- Working knowledge of at least one detection or query language (Sigma, KQL, SPL, YARA-L, EQL, or Panther), or strong SQL or Python skills and the drive to learn one quickly.
- An understanding of how attackers operate (for example, MITRE ATT&CK), and the ability to use it to decide what to detect.
- Hands-on experience with AWS, GCP, or Azure, ideally including identity and access logs.
- Have used SIEM, EDR, or SOAR tools in any size of environment.
- Write clearly in runbooks, design docs, and incident notes, and can own well-scoped projects end to end.
NICE TO HAVE
- Have led purple team, blue team, or adversary emulation exercises that improved detections or telemetry.
- Experience running SIEM, EDR, or SOAR platforms at large scale.
- Experience building or maintaining detection-as-code workflows (version control, CI, and tests for detections).
- Experience applying LLMs or agent-style tooling to security workflows.
- Experience securing AI-enabled systems or endpoint tooling.
- Kubernetes or container detection experience.
- Background in threat intelligence, malware analysis, or digital forensics.
- Contributions to the security community through research, tooling, CTFs, or talks.
- Experience at a high-growth startup or AI company.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $185,000 - $280,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550 and and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Washington DC
About the department
The Customer Support Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer experience. As the eyes and ears of the company, TAMs relay customer feedback to drive service improvements and future product development.
What you'll do
The Technical Account Manager (TAM) owns the post-contract support experience for Cloudflare’s top Enterprise customers, ensuring smooth operations and resolving technical challenges. As the primary technical contact, the TAM manages support interactions, escalations, and proactively advocates for customer needs. Collaborating with Customer Success and Account teams, they provide recommendations aligned with customer roadmaps and technical requirements.
Success in this role requires strong customer service, leadership, and problem-solving skills, along with a solid understanding of Layer 3 and 4 networking. TAMs specializing in Network Services work closely with customers to optimize their Cloudflare configurations and address key support needs.
Responsibilities
Serve as primary technical support contact.
Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase.
Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities.
Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
Ability to travel up to 25% of the time.
Ability to work one weekend every quarter.
Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
Understand client sentiment, own internal and customer facing escalations, and provide product support.
Ensure support tickets are solved in a timely manner.
Maintain and expand working technical knowledge of Cloudflare products.
Single threaded owner of technical support issues, working with backend teams as needed.
Work with global TAM’s to ensure coverage on critical issues.
Ensure rapid Incident response.
Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.
Examples of desirable skills, knowledge and experience
Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc).
Experience in security products and technologies (e.g Firewall, IPS, DDoS).
Experience in system integration and multi-vendor environments & data center deployments.
Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution.
Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
Have the business acumen of working with Fortune 500 companies and their leadership team.
Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works.
Passionate about Cloudflare products, helping customers, and building strong relationships across organizations.
Compensation
Compensation may be adjusted depending on work location.
For Washington D.C. based hires:
Estimated annual salary of $$99,000-136,000$$
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Georgia
Los Angeles, USA
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УдалённоAndorra la Vella, Andorra; Buenos Aires, Argentina; Brasilia, Brazil; Rio de Janeiro, Brazil; Barcelona, Spain; Madrid, Spain; Milano, Italy; Rome, Italy; Abu Dhabi, United Arab Emirates; London, United Kingdom; Lugano, Switzerland; Warsaw, Poland; Amsterdam, Netherlands; Lisbon, Portugal; Dublin, Ireland; Bucharest, Romania; Bangalore, India; Kuala Lumpur, Malaysia
ОфисГеография найма не уточнена
seniorLos Angeles, USA
География найма не уточнена
seniorHybrid
УдалённоRemote; San Francisco; New York; This role is Fully Remote (US only), or can be based in New York or San Francisco (where it is open to those who are able to be in-office 3 days per week on a hybrid work model.); For remote employees located outside CA and NY, salary may vary based on location and local market conditions
seniorSão Paulo, Brazil; For applicants from the European Union, please review
seniorГеография найма не уточнена
San Francisco, CA • New York, NY
УдалённоseniorUnited States
ГибридSan Francisco, California; New York, New York