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Location: Johannesburg, Gauteng, South Africa About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage more than $850 million in annual media spend across Meta, TikTok, and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decision-making at scale. We are trusted by more than 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, strategists, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and conversion optimization. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, an ambitious team, and a culture built for A-players. The Role We are looking for a Senior Growth Strategist to own the growth, performance, and strategic direction of a portfolio of high-growth consumer brands. You will be expected to understand each client’s business, identify the highest-leverage growth opportunities, and mobilize a cross-functional team to execute against them. Working across paid media, creative strategy, influencer marketing, offers, funnels, and conversion optimization, you will turn fragmented marketing activities into a focused and executable growth strategy. You will lead cross-functional growth pods, partner directly with founders and senior marketing leaders, and make sure the right decisions are made quickly. When performance is strong, you will identify how to scale it. When performance falls behind, you will diagnose the issue, build the recovery plan, and drive it through to execution. Success in this role means your clients grow, your relationships compound, and the teams around you consistently operate at a higher level. What You Will Own Client Growth Strategy Own the growth strategy for a portfolio of high-growth DTC brands. Develop a deep understanding of each client’s business model, economics, customer, products, positioning, and competitive landscape. Translate business goals into actionable growth roadmaps across paid media, creative, creators, offers, funnels, and conversion optimization. Identify the highest-leverage initiatives that can materially improve revenue, customer acquisition, profitability, and scale. Build quarterly growth plans with ambitious targets, clear priorities, and measurable outcomes. Continuously evolve the strategy based on performance data, customer insights, creative learnings, and changes in the market. Performance and Commercial Outcomes Take direct ownership of client performance, retention, and portfolio growth. Identify opportunities to profitably increase media spend, expand into new channels, improve monetization, and deepen the client relationship. Understand the commercial mechanics behind growth, including CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period. Turn complex performance data into clear decisions and decisive actions. Challenge assumptions, surface risks early, and prevent accounts from drifting without a strategy. Success will be measured by outcomes, not by the number of meetings held or reports delivered. Cross-Functional Pod Leadership Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization. Create clarity around the strategy, priorities, responsibilities, and next actions for every client. Run high-quality weekly growth meetings focused on performance, decisions, accountability, and removing blockers. Ensure that the team is not merely completing tasks, but executing against a coherent growth thesis. Raise the quality and speed of thinking across the pod. Hold team members accountable while creating an environment in which strong operators can do their best work. You may not directly manage every person in the pod, but you will be responsible for aligning them and driving the collective output. Testing and Growth Execution Build a consistent pipeline of high-impact tests across creative, paid media, offers, landing pages, funnels, and creator-led acquisition. Increase testing velocity without sacrificing strategic quality. Partner with creative strategists to translate customer insights and performance data into stronger concepts, angles, hooks, and formats. Partner with paid media teams to improve campaign structure, budget allocation, scaling decisions, and overall efficiency. Work with influencer and creator teams to identify opportunities for high-performing content, whitelisting, and scalable creator partnerships. Ensure that successful tests are scaled quickly and unsuccessful tests generate useful learnings. Eliminate bottlenecks. Nothing important should sit idle because ownership is unclear or a decision has not been made. Client Leadership Become a trusted strategic partner to founders, executives, and senior marketing leaders. Lead client conversations with clarity, confidence, commercial judgment, and a strong point of view. Communicate proactively, particularly when performance changes, risks emerge, or a significant opportunity is identified. Deliver sharp weekly updates that explain what happened, why it happened, what the team is doing, and what comes next. Lead monthly and quarterly reviews that create conviction in the strategy rather than simply recapping historical performance. Strategic Communication Ensure clients and internal leadership always understand where performance stands, what matters most, and what actions are being taken. Present strategies in a way that is commercially compelling, analytically grounded, and easy to act on. Communicate with urgency and precision. Avoid vague updates, unnecessary complexity, and reporting that does not lead to decisions. Share winning strategies, patterns, and learnings across the organization so that every pod benefits from what is working. What We Are Looking For 5+ years of experience in growth strategy, performance marketing, e-commerce, paid acquisition, or a closely related discipline. Proven experience owning growth outcomes for meaningful DTC or consumer brand portfolios. A strong understanding of paid social, performance creative, customer acquisition, offers, landing pages, and conversion optimization. Experience working with significant advertising budgets and making commercially important decisions. The ability to interpret performance data and convert it into clear strategic actions. Strong knowledge of metrics such as CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period. Experience leading cross-functional teams or pods in a fast-moving environment. Confidence working directly with founders, executives, and senior client stakeholders. A track record of retaining and growing client relationships through strong thinking and execution. Exceptional written and verbal communication skills. A high degree of ownership, urgency, judgment, and personal accountability. Ideal Experience Experience working with high-growth DTC brands across beauty, wellness, health, lifestyle, consumer subscriptions, or e-commerce. Experience at a leading performance marketing agency, growth consultancy, consumer brand, or high-growth technology company. Experience managing multiple brands while maintaining a high strategic standard across the portfolio. Experience scaling brands from early traction to significant monthly revenue and media spend. Experience integrating paid media, creative, influencer marketing, CRO, and offer strategy into one growth plan. Experience leading executive-level business reviews and difficult performance conversations. Experience improving account retention, expanding client relationships, or identifying new revenue opportunities. Experience using AI, automation, and modern analytics tools to improve decision-making and operating leverage. You Will Probably Love This Role If... You want to own outcomes rather than simply advise from the sidelines. You think like a founder and treat every client’s business as though it were your own. You naturally look for the constraint preventing a business from growing faster. You are equally comfortable analyzing a performance dashboard, challenging a creative strategy, and leading a conversation with a CEO. You enjoy turning ambiguity into a clear strategy and an executable plan. You move quickly, communicate directly, and dislike watching opportunities sit idle. You believe the best client relationships are built through results, strong judgment, and proactive leadership. You are competitive and want your portfolio to outperform every other portfolio in the company. You want to work with ambitious brands, meaningful budgets, exceptional operators, and a platform capable of executing at scale. This Role Is Probably Not for You If... You prefer to coordinate work rather than take responsibility for the outcome. You need someone else to tell you what the strategy should be. You rely on reporting activity instead of making decisions. You avoid difficult conversations when performance is behind plan. You are comfortable allowing deadlines, opportunities, or client concerns to drift. You see paid media, creative, influencer marketing, and CRO as separate departments rather than interconnected growth levers. You blame execution teams when results fall short instead of leading the recovery. You are looking for a predictable corporate environment with limited accountability. What Success Looks Like Your clients achieve measurable improvements in revenue, acquisition efficiency, profitability, and scale. Your portfolio meets or exceeds its growth, retention, and commercial targets. Clients see you as an indispensable strategic partner rather than an external service provider. Growth opportunities are identified early and converted into action quickly. Every client has a clear strategy, a strong testing roadmap, and an aligned cross-functional team. Your pods operate with urgency, accountability, and a consistently high standard of execution. Performance issues are surfaced and addressed before they become relationship problems. Winning strategies and learnings are shared across Advantage HQ, raising the standard of the entire organization. Compensation & Location $180,000 to $320,000 USD in total annual compensation, including base salary, performance bonus, and equity. Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. North America preferred, specifically the United States or Canada. If you are excited by the opportunity to own the growth of ambitious consumer brands, lead exceptional cross-functional teams, and operate with the accountability of a business owner, we would love to hear from you.

Location: Toronto, ON, Canada Who We Are Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. The Role We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale. You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time. What You Will Own The creative standard. Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first. The team. A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste. The production process. Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it. Creator and talent alignment. You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction. New client launches. The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time. The senior creative voice. When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team. What We Are Looking For You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them. You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen. You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run. You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct. You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it. Compensation & Location $200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best

Location: Philippines Customer Success Lead You make sure our clients feel looked after from their first day to their last. You welcome them in, stay close to how they are doing, and step in when something needs fixing. Turning a frustrated client into a happy one is the best part of this job. What you'll do Resolve client escalations and disputes. This is the heart of the role. When a client is unhappy, you take the lead. You get the full picture, recommend solutions, and talk the client through it with empathy. Catch concerns early. You keep a weekly pulse on every client and reach out when someone seems stuck or frustrated, before it grows. Welcome new clients. You run the onboarding call for every new client, so they know what to expect and where to find everything. Help clients grow with us. You check in at the midpoint and the end of the program to celebrate progress and talk about what comes next. Keep the team in the loop. You work closely with sales, project managers, and coaches so nothing falls through the cracks. What you bring Experience in customer success, account management, or client services. Calm, warm, and confident when a conversation gets difficult. Clear writing and good listening. Good judgment on when to step in and who to bring in. Organized and comfortable in Slack and Asana. E-commerce or influencer marketing experience is a plus. How you'll get started You start with onboarding calls and weekly client check-ins. You learn the program first and shadow experienced team members before leading any escalation on your own.

Location: Manila, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Strategic Projects Lead to work directly with the Founder and own the company's highest-priority initiatives. You will take ambiguous, high-stakes problems, turn them into clear plans, and drive them to completion across teams, from scoping and research to execution and review. This role sits at the intersection of strategy and operations. You are the Founder's force multiplier: the person who protects their time, sharpens their decisions, and makes sure what they set in motion actually ships. You think like an owner, you move fast, and you are comfortable operating with limited direction. You are structured and analytical in equal measure. You turn a loose idea into a clear brief, use data to pressure-test it, and keep a fast-moving organization aligned on what matters most. What You Will Own Strategic project delivery. Own cross-functional initiatives from the Founder's agenda end to end. Define objectives, owners, timelines and success metrics, then drive them through to completion. Founder operating rhythm. Run the Office of the Founder: weekly priorities, meeting agendas, follow-ups, decision logs and the cadence that keeps leadership aligned. Research and analysis. Run market scans, competitive reviews, process audits and financial analysis that inform strategic decisions, and turn findings into clear recommendations. Communication and briefings. Prepare briefing materials, board and investor updates, and internal communications. Speak on the Founder's behalf with teams and partners, with clarity and conviction. Risk and blocker removal. Spot risks and opportunities early. Bring solutions, not just problems, and clear the obstacles that slow teams down. Systems and playbooks. Build repeatable systems, playbooks and dashboards so initiatives run without constant oversight. AI fluency. Use AI as a core part of your workflow, from research and analysis to automation of recurring work. What We Are Looking For You have spent [3-6+] years in strategy, consulting, operations, chief-of-staff or startup roles. You know what it means to context-switch fast across projects without losing the thread on any of them. You have led complex, cross-functional projects to completion, and the work had a measurable effect on the business. You can point to it specifically and explain exactly what you did to make it happen. You are analytical. You can take messy information, pull out what matters, and turn it into a decision or a plan. Spreadsheets, dashboards and basic financial modeling are second nature. You are a strong writer and communicator. You write clear briefs, give honest feedback, and present your thinking to leaders with clarity and confidence. You thrive in a fast-paced, deadline-driven environment with shifting priorities. You hold a high bar for quality, handle sensitive information with discretion, and stand your ground respectfully when you disagree. Nice to Have Experience in a founder-led, high-growth or agency environment Experience in performance marketing, DTC or creator-driven businesses Experience building automations or AI-assisted workflows Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Davao, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Strategic Projects Lead to work directly with the Founder and own the company's highest-priority initiatives. You will take ambiguous, high-stakes problems, turn them into clear plans, and drive them to completion across teams, from scoping and research to execution and review. This role sits at the intersection of strategy and operations. You are the Founder's force multiplier: the person who protects their time, sharpens their decisions, and makes sure what they set in motion actually ships. You think like an owner, you move fast, and you are comfortable operating with limited direction. You are structured and analytical in equal measure. You turn a loose idea into a clear brief, use data to pressure-test it, and keep a fast-moving organization aligned on what matters most. What You Will Own Strategic project delivery. Own cross-functional initiatives from the Founder's agenda end to end. Define objectives, owners, timelines and success metrics, then drive them through to completion. Founder operating rhythm. Run the Office of the Founder: weekly priorities, meeting agendas, follow-ups, decision logs and the cadence that keeps leadership aligned. Research and analysis. Run market scans, competitive reviews, process audits and financial analysis that inform strategic decisions, and turn findings into clear recommendations. Communication and briefings. Prepare briefing materials, board and investor updates, and internal communications. Speak on the Founder's behalf with teams and partners, with clarity and conviction. Risk and blocker removal. Spot risks and opportunities early. Bring solutions, not just problems, and clear the obstacles that slow teams down. Systems and playbooks. Build repeatable systems, playbooks and dashboards so initiatives run without constant oversight. AI fluency. Use AI as a core part of your workflow, from research and analysis to automation of recurring work. What We Are Looking For You have spent [3-6+] years in strategy, consulting, operations, chief-of-staff or startup roles. You know what it means to context-switch fast across projects without losing the thread on any of them. You have led complex, cross-functional projects to completion, and the work had a measurable effect on the business. You can point to it specifically and explain exactly what you did to make it happen. You are analytical. You can take messy information, pull out what matters, and turn it into a decision or a plan. Spreadsheets, dashboards and basic financial modeling are second nature. You are a strong writer and communicator. You write clear briefs, give honest feedback, and present your thinking to leaders with clarity and confidence. You thrive in a fast-paced, deadline-driven environment with shifting priorities. You hold a high bar for quality, handle sensitive information with discretion, and stand your ground respectfully when you disagree. Nice to Have Experience in a founder-led, high-growth or agency environment Experience in performance marketing, DTC or creator-driven businesses Experience building automations or AI-assisted workflows Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Cebu, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Strategic Projects Lead to work directly with the Founder and own the company's highest-priority initiatives. You will take ambiguous, high-stakes problems, turn them into clear plans, and drive them to completion across teams, from scoping and research to execution and review. This role sits at the intersection of strategy and operations. You are the Founder's force multiplier: the person who protects their time, sharpens their decisions, and makes sure what they set in motion actually ships. You think like an owner, you move fast, and you are comfortable operating with limited direction. You are structured and analytical in equal measure. You turn a loose idea into a clear brief, use data to pressure-test it, and keep a fast-moving organization aligned on what matters most. What You Will Own Strategic project delivery. Own cross-functional initiatives from the Founder's agenda end to end. Define objectives, owners, timelines and success metrics, then drive them through to completion. Founder operating rhythm. Run the Office of the Founder: weekly priorities, meeting agendas, follow-ups, decision logs and the cadence that keeps leadership aligned. Research and analysis. Run market scans, competitive reviews, process audits and financial analysis that inform strategic decisions, and turn findings into clear recommendations. Communication and briefings. Prepare briefing materials, board and investor updates, and internal communications. Speak on the Founder's behalf with teams and partners, with clarity and conviction. Risk and blocker removal. Spot risks and opportunities early. Bring solutions, not just problems, and clear the obstacles that slow teams down. Systems and playbooks. Build repeatable systems, playbooks and dashboards so initiatives run without constant oversight. AI fluency. Use AI as a core part of your workflow, from research and analysis to automation of recurring work. What We Are Looking For You have spent [3-6+] years in strategy, consulting, operations, chief-of-staff or startup roles. You know what it means to context-switch fast across projects without losing the thread on any of them. You have led complex, cross-functional projects to completion, and the work had a measurable effect on the business. You can point to it specifically and explain exactly what you did to make it happen. You are analytical. You can take messy information, pull out what matters, and turn it into a decision or a plan. Spreadsheets, dashboards and basic financial modeling are second nature. You are a strong writer and communicator. You write clear briefs, give honest feedback, and present your thinking to leaders with clarity and confidence. You thrive in a fast-paced, deadline-driven environment with shifting priorities. You hold a high bar for quality, handle sensitive information with discretion, and stand your ground respectfully when you disagree. Nice to Have Experience in a founder-led, high-growth or agency environment Experience in performance marketing, DTC or creator-driven businesses Experience building automations or AI-assisted workflows Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Davao, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Business Operations Project Lead to make a fast-growing agency run better. You will lead the operational projects that improve how our teams work, from process design and tooling to reporting and cross-team coordination, and manage them end to end. This role sits at the intersection of operational rigor and fast-paced agency delivery. You are the operator behind the machine: you see where work gets stuck, design the fix, and get teams to adopt it. You are equally comfortable in the details of a workflow and in the bigger picture of how the business scales. You are organized and analytical in equal measure. You use data and team feedback to find bottlenecks, and you build systems that raise output without adding friction. What You Will Own Project leadership. Lead operational improvement projects from scoping to delivery. Define scope, assign owners, manage timelines and dependencies, and report progress clearly. Process design and documentation. Map, document and improve core business processes. Write clear SOPs and playbooks that teams actually use. Cross-team coordination. Align priorities across departments, resolve dependencies and keep projects moving when work crosses teams. KPIs and reporting. Define and track operational KPIs. Build dashboards and regular reports that give leadership an honest view of performance. Tools and automation. Select, implement and improve the tools and automations that remove manual work and speed up delivery. AI fluency. Use AI as a core part of your workflow, from process analysis to documentation to workflow automation. What We Are Looking For You have spent [3-5+] years in business operations, project or program management, ideally at an agency or fast-growing company managing multiple projects at once. You can juggle competing priorities without losing quality. You have delivered operational projects with measurable results, such as time saved, cost reduced or output increased. You can point to them specifically and explain what you did to make them happen. You are strong at process design. You can map a workflow, find where it breaks, and document a better one that people follow. You are analytical. You can work with data, track KPIs and turn reporting into action. Spreadsheets and project management tools are second nature. You are a clear communicator who works well with leadership and individual contributors alike, gives direct feedback, and keeps stakeholders informed. You thrive in a fast-paced, deadline-driven environment. You stay organized and proactive, and you keep teams moving when priorities shift. Nice to Have Project management certification (PMP, Scrum or similar) Experience building operations from scratch in a startup or scaling company Experience with workflow automation or AI tools Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Cebu, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Business Operations Project Lead to make a fast-growing agency run better. You will lead the operational projects that improve how our teams work, from process design and tooling to reporting and cross-team coordination, and manage them end to end. This role sits at the intersection of operational rigor and fast-paced agency delivery. You are the operator behind the machine: you see where work gets stuck, design the fix, and get teams to adopt it. You are equally comfortable in the details of a workflow and in the bigger picture of how the business scales. You are organized and analytical in equal measure. You use data and team feedback to find bottlenecks, and you build systems that raise output without adding friction. What You Will Own Project leadership. Lead operational improvement projects from scoping to delivery. Define scope, assign owners, manage timelines and dependencies, and report progress clearly. Process design and documentation. Map, document and improve core business processes. Write clear SOPs and playbooks that teams actually use. Cross-team coordination. Align priorities across departments, resolve dependencies and keep projects moving when work crosses teams. KPIs and reporting. Define and track operational KPIs. Build dashboards and regular reports that give leadership an honest view of performance. Tools and automation. Select, implement and improve the tools and automations that remove manual work and speed up delivery. AI fluency. Use AI as a core part of your workflow, from process analysis to documentation to workflow automation. What We Are Looking For You have spent [3-5+] years in business operations, project or program management, ideally at an agency or fast-growing company managing multiple projects at once. You can juggle competing priorities without losing quality. You have delivered operational projects with measurable results, such as time saved, cost reduced or output increased. You can point to them specifically and explain what you did to make them happen. You are strong at process design. You can map a workflow, find where it breaks, and document a better one that people follow. You are analytical. You can work with data, track KPIs and turn reporting into action. Spreadsheets and project management tools are second nature. You are a clear communicator who works well with leadership and individual contributors alike, gives direct feedback, and keeps stakeholders informed. You thrive in a fast-paced, deadline-driven environment. You stay organized and proactive, and you keep teams moving when priorities shift. Nice to Have Project management certification (PMP, Scrum or similar) Experience building operations from scratch in a startup or scaling company Experience with workflow automation or AI tools Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Manila, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Business Operations Project Lead to make a fast-growing agency run better. You will lead the operational projects that improve how our teams work, from process design and tooling to reporting and cross-team coordination, and manage them end to end. This role sits at the intersection of operational rigor and fast-paced agency delivery. You are the operator behind the machine: you see where work gets stuck, design the fix, and get teams to adopt it. You are equally comfortable in the details of a workflow and in the bigger picture of how the business scales. You are organized and analytical in equal measure. You use data and team feedback to find bottlenecks, and you build systems that raise output without adding friction. What You Will Own Project leadership. Lead operational improvement projects from scoping to delivery. Define scope, assign owners, manage timelines and dependencies, and report progress clearly. Process design and documentation. Map, document and improve core business processes. Write clear SOPs and playbooks that teams actually use. Cross-team coordination. Align priorities across departments, resolve dependencies and keep projects moving when work crosses teams. KPIs and reporting. Define and track operational KPIs. Build dashboards and regular reports that give leadership an honest view of performance. Tools and automation. Select, implement and improve the tools and automations that remove manual work and speed up delivery. AI fluency. Use AI as a core part of your workflow, from process analysis to documentation to workflow automation. What We Are Looking For You have spent [3-5+] years in business operations, project or program management, ideally at an agency or fast-growing company managing multiple projects at once. You can juggle competing priorities without losing quality. You have delivered operational projects with measurable results, such as time saved, cost reduced or output increased. You can point to them specifically and explain what you did to make them happen. You are strong at process design. You can map a workflow, find where it breaks, and document a better one that people follow. You are analytical. You can work with data, track KPIs and turn reporting into action. Spreadsheets and project management tools are second nature. You are a clear communicator who works well with leadership and individual contributors alike, gives direct feedback, and keeps stakeholders informed. You thrive in a fast-paced, deadline-driven environment. You stay organized and proactive, and you keep teams moving when priorities shift. Nice to Have Project management certification (PMP, Scrum or similar) Experience building operations from scratch in a startup or scaling company Experience with workflow automation or AI tools Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Toronto, ON, Canada Who We Are Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. The Role We are looking for a Head of Growth who has been deep in the trenches of aggressive paid media scaling and knows what it actually takes to push Meta spend efficiently at volume. You understand how Meta's algorithm responds to creative velocity, cost control architecture, audience structure, and budget scaling - and you can translate that understanding into compounding, durable growth across a portfolio of DTC clients. You will own growth strategy across a book of business, lead a team of paid media analysts and creative strategists, and be the senior voice in the room when clients need someone who can look at an account and see not just what is happening, but what needs to happen next to unlock the next level of scale. What You Will Own Aggressive, efficient Meta scaling - scaling to six figures per day when the unit economics support it. You know the difference between scaling because the data says go and scaling because a client asked you to. You never confuse the two. Full-funnel paid media strategy across Meta, Google, and TikTok - with a clear hierarchy of where to push and where to protect margin. You can diagnose performance issues at the level of creative, audience, offer, landing page, or checkout - and you know which one to fix first. Creative strategy leadership alongside our creative team. You understand that at scale, creative is the primary lever, and you have a strong point of view on what makes a winning concept before the data comes back. Senior client relationships across a portfolio of high-growth DTC brands. You can walk a skeptical founder through a reset strategy, defend a scaling decision with data, and manage the tension between short-term efficiency and long-term growth - without losing the client's trust. Team development - building junior analysts and strategists into strong, independent operators. What We Are Looking For Demonstrable track record of scaling Meta accounts beyond $100k/day. You can walk through exactly how you did it, what broke, and how you fixed it. 6–10 years in paid digital advertising, with a meaningful portion managing large Meta budgets for DTC e-commerce brands. Deep structural understanding of Meta's algorithm - creative fatigue, cost control interactions, audience saturation, CPM dynamics, and campaign architecture that gives the algorithm what it needs to spend efficiently at scale. Analytically rigorous without being paralyzed by data. You make decisions, move fast, and take accountability for outcomes. Clear, direct communicator - with clients, leadership, and your team, especially when the news isn't what they want to hear. Compensation & Location $150,000 – $300,000 USD total annual compensation, including base salary, performance bonus, and equity Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best

Location: Davao City, Philippines About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives. You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows. Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results. What You'll Own People Leadership and Development Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals. Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results. Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth. Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism. Develop individual improvement plans when needed and follow through to ensure measurable progress. Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness. Support the recruitment, onboarding, and integration of new team members as business needs evolve. Build a culture of ownership, collaboration, accountability, and continuous improvement. Team Performance and Operational Excellence Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets. Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions. Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand. Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality. Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability. Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met. Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives. Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making. Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback. Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results. Stakeholder Management and Planning Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities. Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines. Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments. Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks. Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track. Resolve escalations involving talent quality, availability, performance, and delivery timelines. Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators. Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance. Who You Are A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results. A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities. Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness. An outcome-oriented leader who takes ownership of team performance and follows through on commitments. A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results. An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment. A proactive problem-solver who identifies root causes rather than relying on temporary fixes. A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships. Adaptable and comfortable leading a remote team in a fast-growing, evolving organization. Experience We Value 5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function. At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results. Demonstrated success in developing team members, managing underperformance, and improving individual and team performance. Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans. Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination. Experience supporting creative, marketing, advertising, content production, or other project-based talent needs. Experience improving workflows, documenting SOPs, and building scalable operational processes. Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions. Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows. Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations. Nice to have: Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands. Familiarity with freelance and project-based creative talent management. Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork. Experience leading remote or distributed teams. Established relationships within the creative, advertising, or content creation industry. Why Join Advantage HQ Work with a team supporting high-growth consumer brands across multiple industries. Lead and develop a team that directly supports creative production and performance marketing initiatives. Take ownership of team performance, operational improvements, and scalable talent management processes. Partner with experienced professionals across creative, performance marketing, and operations. Help build systems and team capabilities that support the company's continued growth. Work in an environment that values accountability, continuous improvement, and professional development. Location: Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.

Location: Fort Bragg, NC, United States Job Title Chief Logistician Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Fort Bragg, NC Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Chief Logistician to support logistics operations and Army supply activities. The selected candidate will provide logistics expertise, support property accountability requirements, and utilize Army supply systems to support mission requirements. Key Duties • Support logistics operations. • Utilize the Army Supply System in support of mission requirements. • Use Global Combat Support System-Army (GCSS-A). • Support activities in accordance with Army supply regulations. • Support requirements involving DoD Property Book regulations and policies. Requirements • Secret clearance. • High school diploma. • In-depth knowledge of the Army Supply System. • Two years of experience using Global Combat Support System-Army (GCSS-A). • Five years of experience in logistics. • Knowledge of Army supply regulations. • Knowledge of the accounting policies of the DoD Property Book regulations and policies. Preferred Qualifications • Certification through the American Society of Transportation and Logistics, or the International Society of Logistics. • Familiarity with the Defense Property Accountability System. • Knowledge of a broad range of supply program relationships between technical supply operations and general supply support programs. Compensation • Competitive Hourly Pay • Benefits

Location: Fort Bragg, NC, United States Job Title Modeling and Simulation Support Lead Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Fort Bragg, NC Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Modeling and Simulation Support Lead to support mission training and exercise requirements through the development of modeling, simulation, terrain, and media products. The selected candidate will provide leadership for simulation activities, support virtual and constructive simulation environments, and oversee terrain and media development efforts. Key Duties • Support Army modeling and simulation activities. • Utilize Adobe Premiere, After Effects, and Terra Vista Dart or equivalent terrain creation/authoring software. • Support virtual and constructive computer simulations. • Perform video editing and author simulation-specific scenarios. • Provide leadership and supervision of simulation support personnel. • Support media and terrain development requirements. Requirements • Secret clearance. • Bachelor’s degree. • In-depth knowledge of Army Modeling and Simulation concepts. • In-depth knowledge of Adobe Premiere, After Effects, and Terra Vista Dart or equivalent Terrain Creation/Authoring Suite. • Effective leadership and supervisory skills. • Experience supervising personnel. • Two years of experience with virtual and constructive computer simulations, video editing, and authoring of specific simulation scenarios. Preferred Qualifications • Two years of supervisory experience of a media/terrain modeling development team focusing on constructive and virtual simulations. Compensation • Competitive Hourly Pay • Benefits

Location: Fort Bragg, NC, United States Job Title Senior Operations Subject Matter Expert (SME) – Mission Command Exercises Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Fort Bragg, NC Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Senior Operations Subject Matter Expert (SME) to support Mission Command Exercises. The selected candidate will provide operational expertise, support exercise planning and execution activities, and contribute to mission command training requirements through extensive Special Operations Forces experience. Key Duties • Support Mission Command Exercise planning and execution activities. • Provide subject matter expertise based on Special Operations Forces experience. • Support exercise development and coordination requirements. • Contribute to operational planning and mission command training objectives. • Assist with research, preparation, coordination, and execution of training events and exercises. Requirements • Secret clearance. • Associate degree. Fifteen years of related military experience may substitute for academic degree. • Graduate of the U.S. Army Special Forces Qualifying Course (Officer 18A, Warrant Officer 180A, or Noncommissioned Officer 18 Series Military Occupational Specialty). • Graduate of a U.S. military officer’s Intermediate Course or Senior Service College, Special Forces Warrant Officer Advanced Course, First Sergeant Course, or Sergeants Major Course. • Assignment to Special Operations Forces (Special Forces, Psychological Operations, Civil Affairs, Ranger Regiment, Special Operations Aviation, Special Mission Units), or assignment to Military Intelligence, Logistics Corps, or Field Artillery. Preferred Qualifications • Two years of experience researching, planning, preparing, coordinating, and executing MRXs. Compensation • Competitive Hourly Pay • Benefits

Location: Muscatatuck, IN, United States Job Title Exercise Planner Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Muscatatuck, Indiana Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking an Exercise Planner to support the planning, coordination, and execution of cyber training events and exercises. The selected candidate will work with stakeholders to develop exercise objectives, coordinate resources, manage schedules, and ensure successful execution of training activities. This position requires strong project management skills and the ability to manage multiple projects simultaneously while supporting cybersecurity training initiatives within the Department of Defense community. The ideal candidate will be capable of working independently and collaboratively to develop and deliver realistic and effective cyber training events. Key Duties • Plan, coordinate, and execute cyber training events and exercises. • Manage multiple projects with varying scopes, requirements, and timelines. • Develop exercise timelines, milestones, and supporting documentation. • Coordinate with stakeholders to ensure training objectives are achieved. • Support the design and execution of cyber training scenarios. • Track exercise planning activities and ensure deliverables are completed on schedule. • Collaborate with internal and external participants to support exercise execution. • Assist in resource coordination and scheduling for training events. • Monitor project progress and provide status updates to leadership. • Support after-action reviews and exercise improvement efforts. Requirements • Must have an Active Secret clearance. • Bachelor's degree or equivalent experience. • Ability to manage multiple projects with different scopes and timelines. • Strong project management skills, with the ability to plan, execute, and manage cyber training scenarios effectively. • Ability to work independently and in a team environment with minimal supervision. • Experience in planning and managing cybersecurity training events within the DoD community. Compensation • Competitive Hourly Pay • Benefits

Location: Poland About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.