Location: Thailand
Libertex Group Overview
Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise.
Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of ‘Libertex’, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.
A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team.
The Libertex Group in Numbers:
• 28+ years of fintech experience
• 3M+ clients worldwide
• 700+ employees
• 45+ international awards (for Libertex)
• 300+ tradable assets (through Libertex)
The Libertex Group is constantly driven by a single passionate purpose – to tirelessly work on developing amazing fintech for people who simply want to have ‘more’ in their lives.
Job Overview
We are looking for a talented Social Media Specialist to join our team and become the voice of Libertex Group brands across Thailand. In this role, you will bring campaigns and creative ideas to life across Thai-language social media channels, creating engaging content that resonates with traders, fosters community engagement, and strengthens our brand presence. You will manage content across platforms including Facebook, Instagram, YouTube, and TikTok, ensuring all communications align with our brand identity and compliance standards.
Main Responsibilities
Report directly to the Social Media Team Lead, providing regular updates on content performance, campaign execution, and market-specific initiatives in Thailand.
Manage and grow our social media presence across relevant platforms in Thailand, including Facebook, Instagram, TikTok and YouTube executing content strategies defined by the Team Lead.
Create and publish engaging content tailored to Thai audiences, including short-form videos, YouTube videos, carousels, stories, educational posts, and other platform-specific formats in Thai.
Develop and maintain a monthly content calendar aligned with Thai public holidays, local events, product launches, F1 moments, and regional trading trends.
Collaborate with affiliate and partner teams to develop co-branded campaigns and shareable content assets tailored to the Thai market.
Monitor Thai trading communities, social media groups, forums, and relevant fintech platforms to identify engagement opportunities, emerging trends, and opportunities for organic community growth.
Ensure all content complies with internal brand guidelines, local regulatory requirements, and compliance approval processes before publication.
Track, analyze, and report monthly social media performance, including follower growth, reach, engagement, content effectiveness, and other relevant KPIs.
Adapt global campaigns and creative assets to Thailand’s cultural context, language, audience preferences, and local market dynamics in coordination with the Team Lead.
Stay up to date with social media trends, platform algorithm changes, emerging content formats, and relevant developments in Thailand’s digital and trading communities.
Coordinate with designers, motion designers and other internal stakeholders to ensure the timely delivery of high-quality, market-relevant creative assets.
Manage day-to-day community engagement by responding to comments and messages in Thai, addressing audience questions, escalating customer issues when necessary, and fostering positive interactions across social channels.
Identify opportunities to strengthen local brand awareness, increase audience engagement, and build an active and trusted social media community in Thailand.
Requirements
Degree in Marketing, Social Media or any other relevant field.
At least 4 years of social media and content experience, preferably in financial services, fintech, crypto, or another trust-sensitive category
Strong understanding of how retail traders consume content in Thailand/Asia
Ability to work under a creative brief and execute with consistency across platforms without needing to reinvent direction with every post
Familiarity with compliance review processes for financial content
Excellent command of English and Thai language
Demonstrated track record of growing a brand audience in a category where trust is earned slowly and lost quickly
Benefits
10 working days of annual leave
Work remotely whilst being part of a global team
Udemy Business unlimited membership
Professional and personal development opportunities in a fast-growing environment
Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.
Location: Dominican Republic
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Location: Mexico
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Location: Colombia
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Что нужно делать • Согласовывать с клиентом цели, ожидания, план работ и результаты. • Координировать специалистов по рекламе, SEO, SMM, контенту, дизайну и разработке.
Qualified candidates must have a proven track record of success in commercial C-Level roles at established successful crypto brokerages offering leveraged trading.
УдалённоheadCandidates from crypto wallet & custody projects, spot crypto exchanges, or non brokerage blockchain focused projects which do not offer leveraged trading will not be considered
Location: Panama City, Panama, Panama
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Customer Success Representative to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
- Управлять операционной деятельностью проектов в Affiliate-направлении. - Координировать работу кросс-функциональных команд и обеспечивать выполнение целей проекта в срок.
ОфисЛимассол; Находимся в поиске управленца affiliate отдела; Полный пакет релокации на Кипр
Location: Almaty, Kazakhstan
Workplace: hybrid
We are seeking an
Arts & Culture Producer
to lead inVision’s art activations: public installations, exhibitions, live events and cultural partnerships that carry our initiatives’ messages to a mass audience. The role sits in the Media, Art and Narrative Domain, inVision’s in-house marketing, content and storytelling engine, which turns each initiative’s mission into campaign strategy, content, art and distribution that change how people think and act across the Global South. Together with each initiative, the role decides where art is the strongest tool, takes every activation from first idea to the moment the audience meets the work and designs it to travel beyond the room through press, social, out-of-home and the inDrive app, with impact goals set before launch. It also builds the network of artists, venues and cultural partners that lets inVision repeat and grow this work.
Key Responsibilities
Build the art activations approach across the initiatives: where art adds the most value, which formats to use, and how it fits each comms plan and budget.
Deliver activations end to end: artist selection, commissioning, production, logistics, installation and on-site delivery.
Hire and manage contractors (fabricators, AV and build teams) and hold them to a high standard of finish.
Manage budgets, timelines, suppliers and venues for every activation.
Plan earned media and content from the start, so each activation reaches press, social and out-of-home.
Agree impact goals before launch, then work with Project Managers and research partners to show how the work shifted the audience.
Build and steward a network of artists, galleries, cultural institutions, festivals, local partners and funders.
Protect brand, dignity and careful imagery on sensitive subjects, check every venue and partner before committing, and secure artists’ rights to film, photograph and use the work across inVision’s channels.
Skills, Knowledge and Expertise
Education:
A background in art, design, architecture, film, live events or media production is an advantage.
Experience:
7+ years producing complex projects from idea to delivery (art, live events, exhibitions, media production or similar), running the production yourself. International or cross-country project experience is an advantage.
People management:
Strong experience leading external contractors, suppliers and artists is required.
Knowledge and skills:
End-to-end production management: budgets, timelines, suppliers, venues, logistics and installation
Briefing, negotiating with and managing contractors and suppliers
Artist commissioning, contracts, rights and consents
Campaign planning: how channels, audiences and earned media work
Setting impact goals and working with research partners to measure results
Languages:
English (Advanced, C1)
Key Competencies
Ownership: sees what needs doing and drives it to the end without waiting to be asked
High standards of execution and attention to detail
Strategic thinking: connects each idea to the initiative’s goals and makes the case to stakeholders
Stakeholder management across initiatives and countries
Cultural sensitivity, and real care for mission and social impact
Location: Almaty, Kazakhstan
Workplace: hybrid
inVision is inDrive’s social impact organisation: a portfolio of large-scale non-profit initiatives aimed at systemic social change, from clean air and child protection to film and education.
We are seeking a
Volunteer Coordinator
to own the operational side of the volunteer programmes that connect inDrive employees with inVision projects and inDrive’s own initiatives. The role collects volunteering opportunities in one place, processes applications, matches volunteers with opportunities and supports them through participation. It is key to making employee volunteering visible and measurable for inDrive and inVision leadership.
Key Responsibilities
Act as the single point of contact between inDrive employees, inVision projects and inDrive teams.
Collect volunteering opportunities from inVision projects and inDrive teams and keep the catalogue on the internal employee portal and the inVision website up to date.
Draft and maintain guidelines and procedures of the volunteer programme.
Process volunteer applications and match volunteers with opportunities, including matching inDrive mentors with students of inVision’s university.
Run the operational side of the student mentoring programme: questionnaires, briefings, guides and rules, follow-up of mentor-student pairs.
Administer the volunteering platform: registrations, event creation, participation tracking, dashboards.
Run volunteer recognition: merchandise, awards, records of individual contributions.
Collect cases of joint inVision-inDrive activities, for example programmes in inDrive summer camps.
Support related formats for inDrive employees, such as work trips linked to inVision events.
Track participation, volunteer hours and reach; prepare reports for the line manager and leadership.
Collect stories and photos for internal channels.
Skills, Knowledge and Expertise
Requirements:
Education: Bachelor’s degree (minimum)
Experience: 3–5 years in corporate volunteering, CSR, community or employee engagement, or programme coordination
Languages: English (Upper-Intermediate)
Key Competencies:
High independence: makes decisions, sets goals and manages own time and resources
Communication and relationship building with employees, project teams and partners оrganisation
Location: Almaty, Kazakhstan
Workplace: hybrid
We are looking for an Operations Specialist to manage end-to-end procure-to-pay processes and operational procurement support across digital and offline media teams. This role is focused on ensuring the smooth execution of the full purchasing and contracting lifecycle—from budget verification and purchase request creation to contract coordination, invoice processing, and accurate cost allocation across multiple budget sources.
Please note, this is a temporary position for maternity leave cover.
Key Responsibilities
Managing budget-related activities, including planning, plan-vs.-actual analysis, and budget balance transfers;
Conducting the contractual process and document flow with contractors in coordination with marketing communications managers, legal, and finance departments;
Preparing draft agreements;
Monitoring NDA execution and compliance for new counterparties, as well as tracking the status of existing contracts;
Coordinating contracts with all relevant departments and stakeholders;
Monitoring contract execution, exchanging closing documents (acts), and preparing reports on completed work;
Maintaining documentation records, including sorting, organizing, and archiving documents;
Communicating with counterparties regarding timely payments and document exchange;
Processing payments (including SLOGs and customer development expenses);
Tracking payment statuses;
Ensuring accurate cost allocation and recording in internal systems;
Working with SAP, Oracle, or other internal systems.
Skills, Knowledge & Expertise
Higher education in Economics, Finance, Accounting, Analysis, or Audit;
Experience working with company budgets;
Experience with contracts and basic reporting, including invoices and certificates of work performed;
English language proficiency at B2 level or higher;
Proficiency in office software, including Google Docs, SAP, Oracle, and other internal systems;
Strong attention to detail, responsibility, accuracy, and the ability to work efficiently under tight deadlines.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Quito, Ecuador
Workplace: remote
We are looking for a Supervisor to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance for the Delivery Hub in Ecuador.
In this role, you will sit within the Supply department, which builds and protects our supply base across all geographies, and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks in Ecuador.
Key Responsibilities
Own the courier and freight registration and verification funnel end-to-end in Ecuador holding final accountability for the aha-moment conversion rate.
Develop the WatchDocs (registration platform) flow with the product team and agree on form configurations for the country.
Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams).
Plan and execute WatchDocs data migrations from old to new platforms in Ecuador, tracking impact on registrations and conversion to avoid supply disruption.
Own KYC, identity verification, and document requirements for the Courier and Freight verticals in Ecuador.
Drive compliance platform features with engineering teams and maintain central compliance dashboards.
Represent Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments.
Prepare Ecuador for upcoming regulatory changes (e.g., labor and platform reforms) and support new launches in highly regulated environments.
Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) together with analytics.
Own onboarding and compliance streams in quarterly and annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership.
Support the launch of fleet project in Ecuador.
Qualifications
Experience:
4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms in Ecuador. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects in these markets is a strong advantage.
Technical & Data Skills:
Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence).
Domain Expertise:
Deep understanding of KYC/identity verification flows and core marketplace metrics (GMV, active supply, done rate, activation, funnel conversion), including local document and verification requirements in Ecuador.
Regulatory-to-Product Translation:
Strong ability to translate complex legal and regulatory mandates in Ecuador. (e.g., labor and platform regulations) into clear product requirements while quantifying their business impact.
Stakeholder & Cross-Cultural Management:
Fluent in Spanish and English; Portuguese is an advantage. Strong communication skills for working with local teams across Ecuador. Confident pushing back on stakeholders with data when proposed requirements threaten conversion.
Mindset:
Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, and social impact projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We're looking for a hands-on operating leader of the Global Facilities function. You'll shape and run our Global Workplace strategy, from our HQ and offices worldwide to our distributed remote teams. You'll also be a trusted partner to business leaders and country teams in Office questions. This is a rare chance to manage a function at global scale and directly support inDrive's growth.
Key Responsibilities
Strategic Vision and Execution:
Develop and execute a comprehensive global facilities strategy that directly supports the company's growth objectives and overall business strategy.
Unifying Leadership:
Lead and integrate diverse teams, including both physical office management and remote international facilities operations, fostering cohesion and high performance.
Performance-Driven Management:
Define, track, and report key performance indicators (KPIs) and metrics to demonstrate value, drive continuous improvement, and ensure operational excellence.
Business Partnership:
Act as a trusted partner and advisor to business leaders, understanding their needs and translating them into actionable operational strategies and solutions.
Mentorship:
Serve as a mentor for both direct reports and other leaders across the organization, sharing expertise and fostering a culture of operational excellence.
Financial Acumen:
Oversee budgeting and financial reporting for all global operations and facilities initiatives, ensuring fiscal responsibility and strategic investment.
Skills, Knowledge & Expertise
Extensive experience leading operations across multiple international markets, with a strong grasp of cultural and regulatory differences
Proven track record managing large, geographically distributed remote teams
Broad operational scope covering both physical facilities and remote team support
Strong financial acumen: budgeting, financial analysis and management of complex operational budgets
Proactive, solution-oriented mindset and comfort working independently in a fast-changing environment
Excellent communication and presentation skills, including with executive leadership
Experience mentoring managers and building teams from the ground up
Fluent English; [other languages, if relevant]
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: onsite
We are looking for a Operations Specialist – Mexico is responsible for supporting the efficient day-to-day operations of the Mexico office and contributing to regional Operations activities across LATAM. The role ensures smooth office functioning by coordinating facilities management, vendor relationships, procurement, invoice processing, documentation, asset management, logistics, and employee support. The Specialist also assists with internal events, business visits, and operational projects, while maintaining accurate records, following internal procedures, and ensuring timely resolution of office, facility, and office-related issues.
Working closely with the Operations Business Partner (BP), OPS Manger the broader Operations team, local employees, regional stakeholders, and external suppliers, the Operations Specialist helps maintain a safe, organized, and productive workplace. The role requires a proactive, service-oriented, and process-driven approach, with a strong focus on accuracy, accountability, cross-functional collaboration, and continuous improvement. Knowledge of occupational Health and Safety (H&S) requirements and support in implementing relevant office safety procedures are also expected.
Key Responsibilities
Ensure the smooth daily functioning of the Mexico office, including workspace readiness, office supplies, snacks, meeting rooms, access management, and general facility needs.
Coordinate maintenance, cleaning, repairs, and other facility-related services, ensuring timely resolution of operational issues.
Manage office access keys and coordinate access arrangements for employees, visitors, and HQ guests.
Monitor office conditions and support the implementation of Health and Safety requirements, internal policies, and workplace standards.
Coordinate with local suppliers and service providers to ensure timely delivery of goods and services.
Support supplier sourcing, quotation collection, price comparisons, onboarding, and partnership discussions.
Manage the administrative flow of invoices, purchase requests, accounting approvals, and payment follow-ups in accordance with internal procedures.
Maintain an up-to-date vendor database and monitor service quality, contractual obligations, and payment statuses.
Support virtual office and coworking arrangements, including subscriptions, utilities, and related payments.
Create, organize, update, and archive physical and digital documentation in accordance with internal standards.
Maintain accurate office databases, asset inventories, budget trackers, supplier records, and operational task lists.
Support correspondence management, including receiving, scanning, distributing, sending, and archiving documents.
Prepare reports, spreadsheets, forms, presentations, dashboards, and visual summaries to support operational planning, budget monitoring, and management updates.
Support monitoring of the Mexico Operations budget, tracking expenses, invoices, payment statuses, and budget utilization.
Assist with invoice submissions, accounting approvals, accrual confirmations, and financial documentation.
Maintain accurate and up-to-date expense trackers and supporting records, identifying discrepancies or potential delays and escalating them when necessary.
Follow established procurement, payment, and budget control procedures to support cost efficiency and financial transparency.
Welcome new employees, visitors, and HQ guests, providing the necessary information, access, and office support.
Coordinate the distribution of office materials, recruitment-related supplies, and other resources required by employees and internal teams.
Manage snack inventory and replenishment, ensuring availability and appropriate distribution.
Respond to employee requests related to office facilities, equipment, access, and general operational needs.
Contribute to creating a welcoming, safe, and productive work environment that supports employee satisfaction and efficiency.
Assist in planning and executing internal events, Operations Summits, management visits, team activities, and other office-related initiatives.
Coordinate procurement, supplier arrangements, materials, workspace preparation, and logistical requirements for events.
Support travel and logistics for key operational projects when required.
Contribute to office improvement projects, workplace initiatives, and regional Operations activities, ensuring timely execution of assigned tasks.
Collaborate with Operations colleagues and stakeholders across Mexico, Brazil, Peru, Colombia, the USA, and other relevant locations.
Provide backup support during team members’ absences, helping ensure continuity of invoice processing, documentation, asset management, and other time-sensitive tasks.
Share regular updates on task progress, outstanding requests, potential risks, and operational blockers with the Operations BP and relevant stakeholders.
Skills, Knowledge & Expertise
Fluency in both English and Spanish, with the ability to communicate effectively with local and international stakeholders.
Strong organizational, time-management, and multitasking skills, with the ability to prioritize competing requests and meet deadlines.
High attention to detail and accuracy in managing financial records, documentation, equipment databases, and operational reports.
Strong ownership and accountability, with the ability to work independently, follow through on tasks, and escalate issues proactively.
Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, and strong working knowledge of Google Workspace.
Experience preparing spreadsheets, trackers, reports, dashboards, and professional presentations; knowledge of Canva is an advantage.
Good communication and stakeholder management skills, including experience coordinating with suppliers and internal teams.
A process-oriented mindset, with the ability to follow SOPs, identify inefficiencies, and recommend practical improvements.
A proactive, service-oriented, and solution-focused attitude, with flexibility to adapt to changing operational priorities.
Ability to handle equipment , company assets and office materials when required.
Basic knowledge of workplace Health and Safety practices and willingness to support the implementation of relevant procedures.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
inDrive is seeking a Head of Loyalty Product to own inDrive’s Loyalty product domain end-to-end, reporting to the Director of SuperApp and Growth Businesses Product. The core challenge is to build a loyalty proposition that customers genuinely value and that measurably changes behavior. That means increasing frequency, retention, cross-service engagement, and customer lifetime value while maintaining sustainable economics.
This is not a role focused on running a rewards feature or promotional calendar. You’ll own Loyalty as a product domain and lead execution across multiple teams and markets. This happens in a highly cross-functional environment where many of the capabilities required to deliver the Loyalty experience sit outside your direct team.
Key Responsibilities
Own Loyalty product strategy and roadmap.
Define and continuously evolve the product strategy and roadmap for Loyalty across inDrive. Identify where loyalty can create the greatest customer and business value, translate those opportunities into clear product priorities, and own the resulting product outcomes.
Build the customer proposition.
Design loyalty experiences and mechanics that customers understand, value, and actively engage with. Own the end-to-end customer journey - from discovery and enrollment through earning, benefits, redemption, progress, and ongoing engagement.
Drive measurable changes in customer behavior.
Build products that improve frequency, retention, engagement, and customer lifetime value. Establish clear hypotheses and success criteria and distinguish incremental behavior from activity that would have happened anyway.
Connect product decisions to economics.
Partner closely with Business and Analytics to understand the economics behind the product. Make informed trade-offs between customer value, engagement, cost, and long-term impact rather than optimizing individual product metrics in isolation.
Build for an ecosystem.
Develop loyalty experiences and capabilities that can work across multiple inDrive services, customer journeys, and markets. Balance reusable, scalable product capabilities with meaningful differences in local customer behavior and market economics.
Lead experimentation.
Build a rigorous experimentation approach around loyalty propositions, rewards, incentives, and customer experiences. Use behavioral data, segmentation, and personalization to continuously improve what value is offered, to whom, and when.
Drive cross-functional execution.
Work closely with Engineering, Design, Data, Marketing, CRM, and product teams across inDrive. Identify and manage critical dependencies, create alignment around priorities and requirements, and drive the cross-team execution needed to deliver the overall Loyalty product outcome.
Build and lead the product team.
Build, lead, and develop the Loyalty product team. Set a high bar for product discovery, prioritization, experimentation, execution, and accountability, and create an environment where strong product talent can grow.
Build a strong measurement system.
Establish the measurement framework for Loyalty together with Analytics, combining experimentation, customer insights, and business performance to determine what should scale, evolve, or stop.
Skills, Knowledge and Expertise
Loyalty, membership, subscription, or engagement product depth.
You’ve built and scaled meaningful consumer loyalty, membership, subscription, rewards, or adjacent engagement products - not simply managed promotional campaigns.
Strong consumer product background.
You’ve built products in a scaled consumer technology environment such as mobility, delivery, marketplaces, e-commerce, travel, fintech, or another high-frequency digital category.
End-to-end product ownership.
You’ve owned a meaningful product area from strategy and discovery through execution, experimentation, and measurable customer and business outcomes.
Behavior-change mindset.
You understand how product mechanics, incentives, benefits, status, rewards, and customer experience influence behavior - and know how to distinguish genuine incremental impact from correlation.
Strong commercial judgment.
You can move fluently between customer experience and economics, understand unit economics and LTV, and make thoughtful trade-offs between growth, customer value, and cost.
Experimentation depth.
You have strong experience with controlled experimentation, segmentation, and behavioral data and use evidence to make product investment and prioritization decisions.
Cross-product thinking.
You’ve worked on products that span multiple customer journeys, business lines, or product teams and can create alignment and drive execution without relying solely on direct organizational authority.
Multi-market experience.
You’ve built or scaled consumer products across multiple countries or regions and understand how customer behavior, willingness to pay, incentives, and economics can differ across markets.
0-to-1 builder who can also scale.
You’re comfortable starting with ambiguity, shaping a proposition, validating it with customers and data, and then turning what works into scalable product capabilities.
Product leadership.
You’ve led and developed product managers, can set a strong product bar, and are comfortable working with senior stakeholders across Product, Engineering, Business, Finance, Marketing, and other functions.
Will be an advantage
Experience building loyalty or membership products for a multi-service consumer ecosystem or super app.
Experience with paid membership or subscription products.
Experience with rewards, cashback, wallet, payments, or incentive systems.
Experience with personalization, recommendations, CRM, or lifecycle decisioning.
Marketplace or two-sided platform experience.
Experience in high-growth emerging markets across LATAM, Central Asia, South Asia, Southeast Asia, or Africa.
Experience taking a loyalty or membership proposition from initial launch to multi-market scale.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 116 500 EUR gross.
Final benefits may vary depending on the location.
Dominican Republic
Mexico
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Panama City, Panama, Panama; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger