Location: Panama
Workplace: hybrid
As a
Cluster Representative,
you will take full ownership of end-to-end regional strategy execution—from launching new cities and tariffs to optimizing driver ecosystems and navigating local regulatory landscapes. In this role, you will bridge global/regional strategy with local execution, serving as the voice of your markets to shape commercial performance and key stakeholder relationships.
Key Responsibilities
Regional Strategy & Growth Execution:
Lead the end-to-end execution of regional strategies. Drive critical growth projects—including new city rollouts and tariff launches—coordinating cross-functional teams to deliver on time and within budget.
Performance & Business Analytics:
Continuously track and analyze local top-line performance metrics (Rides, GMV, Revenue). Identify trends, flag issues early, and propose swift corrective action plans.
Marketplace & Supply Optimization:
Collaborate directly with Marketing and Marketplace Efficiency teams to adapt driver acquisition and retention initiatives to local realities. Propose strategic pricing, surge, and incentive opportunities.
Public Affairs & Regulatory Risk Management:
Support Public Affairs & Government Relations on regulatory topics affecting your markets. Proactively identify legislative risks and accompany leadership in government and industry meetings to provide on-the-ground business context.
Local Partnerships & Business Development:
Identify, evaluate, and develop new local partnership opportunities, negotiating commercial terms within established frameworks.
Competitive Intelligence:
Gather on-the-ground market insights and translate competitive intelligence into clear, actionable strategic recommendations.
Skills, Knowledge & Expertise
Proven Experience:
3–5+ years of experience in management consulting, tech operations, mobility/ride-hailing, or general management, leading multi-project portfolios.
Analytical Mindset:
Strong capability to analyze performance data (GMV, conversion rates, supply dynamics) and turn insights into high-impact operational decisions.
Cross-Functional Leadership:
A track record of driving cross-team alignment across Marketing, Policy, and Marketplace Operations.
Stakeholder & Regulatory Savvy:
Comfortable representing the company in external policy meetings, partner negotiations, and executive discussions.
Execution & Agility:
Strong project management skills with the ability to navigate ambiguity and deliver results in a fast-paced environment.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle
Machine Learning Engineer
, who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in
computer vision
is essential.
Key Responsibilities
Develop, deploy, and maintain machine learning models and systems
Conduct in-depth data analysis, preparation, and processing
Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing
Follow established security guidelines and identify potential risks
Collaborate with peers to review and ensure designs are effective, flexible, and reusable
Solve issues and provide feedback for engineering design and delivery processes
Ensure that features are deployed according to requirements and operate without unintended side effects
Create and maintain comprehensive documentation for models and processes
Monitor and support deployed solutions to ensure they meet performance expectations
Actively seek out information and internal solutions to ensure reusability and adoption of common technologies
Our expectations
3+ years of experience in the Field. Previous software engineering experience is preferrable
Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data).
Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics.
Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle.
Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes.
The ability to design solutions using common design patterns and various design tools.
Experience in experiment design and the ability to validate the credibility of information from various sources.
A solid understanding of the business value of delivered features.
Strong problem-solving skills, with an emphasis on using technical facts and reasoning.
Excellent communication and collaboration skills, including active listening and the ability to build consensus.
A strong drive for continuous self-development and a collaborative mindset for contributing to communities.
Ability to balance quality and speed depending on the case, and justify your decision
Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers
English communication skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: onsite
The Quality Assurance Group Lead combines advanced quality assurance expertise with people management, mentoring, and quality control — ensuring the consistency, accuracy, and effectiveness of quality evaluations within an assigned region, workflow, or operational scope. This role sits between QA Specialist and QA Manager, leading a team of 5–7 QA Specialists within inDrive's CS Operational Excellence department, and reports directly to the QA Manager.
Key Responsibilities
Lead a team of 5–7 QA Specialists within the assigned scope
Distribute and prioritize workload across the team
Coach, mentor, and develop QA Specialist competencies
Monitor individual and team performance against quality KPIs
Conduct regular 1:1s, team meetings, and performance reviews
Conduct quality audits and second-level reviews of QA Specialist evaluations
Ensure consistent application of quality governance frameworks and evaluation standards
Act as the escalation point for complex quality-related questions and methodology disputes
Lead calibration sessions to align monitoring results across the team
Resolve disagreements related to monitoring results or evaluation methodology
Identify trends, recurring mistakes, and systemic quality issues within the assigned scope
Prepare quality insights, summaries, and action plans for stakeholders
Support the implementation of new QA methodologies, monitoring scenarios, and process updates
Participate in QA automation and process-improvement initiatives
Provide data-driven recommendations to QA management based on monitoring results
Skills, Knowledge & Expertise
3+ years of experience in Customer Support, Quality Assurance, or Operational Excellence
Proven experience in quality monitoring, evaluations, and calibration processes
Experience coaching, mentoring, or formally coordinating the work of others
Experience working in multi-team or multi-vendor (BPO) environments — preferred
Strong knowledge of quality frameworks, monitoring methodologies, and calibration standards
Excellent analytical skills with the ability to identify trends and systemic patterns
Strong written and verbal communication skills; ability to present findings clearly
Demonstrated ability to collaborate across functions and levels of the organization
Proficiency with QA platforms, dashboards, reporting tools, and performance analytics systems
Ability to manage competing priorities and work effectively in a fast-paced environment
Bilingual proficiency in Spanish and English (spoken and written)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
inDrive is a global technology company building products used by millions of people around the world. We are looking for a
Senior DevOps Engineer
to join our
Market Intelligence
team and help build and maintain reliable, scalable, and efficient infrastructure for data-driven products.
In this role, you will work closely with development and data teams, improve CI/CD processes, automate infrastructure and deployments, and ensure the stability and scalability of our systems across different environments
Key Responsibilities
Building a geo-distributed infrastructure, ensuring maximum performance and reliability of our services
Participation in the life cycle of projects at all stages, including the design and development of services, resource planning and maintenance
Improving processes related to system maintenance (fault tolerance, scaling, postmortems, finding and eliminating bottlenecks)
Automation of build, test and application delivery processes
Development of services and infrastructure management tools
Taking part in creation of PaaS platform
On-call duty
Skills, Knowledge and Expertise
Deep knowledge and understanding of Linux OS (Ubuntu, Amazon Linux)
Deep knowledge of Docker / Containerd containerization technologies
Experience in building CI/CD Pipelines
Experience in using Ansible / Saltstack and writing roles / playbooks / states / pillars
Strong understanding of command of Git
Ability to independently decompose tasks and bring them to the end
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 59 200 EUR gross.
Final benefits may vary depending on the location.
Location: Cairo, Egypt
Workplace: hybrid
The Grocery Team is responsible for building and evolving the customer experience for grocery delivery — from discovering stores and products to browsing the catalog, managing the cart, and completing checkout.
We’re looking for a QA Engineer to join our team
Key Responsibilities
Test the full grocery customer journey, including store selection, catalog, search, product details, cart, checkout, payment, and order creation.
Validate prices, discounts, inventory, product availability, and store-specific assortment across different locations and partners.
Test grocery-specific scenarios such as weighted products, substitutions, unavailable items, quantity limits, and minimum order values.
Test integrations between the storefront and catalog, pricing, inventory, order, payment, and delivery services, as well as external grocery partners.
Validate fallback and degradation scenarios when a partner or internal service is unavailable.
Ensure consistent behavior across mobile applications, WebView, and backend APIs.
Develop and maintain automated tests and contribute to API, integration, and end-to-end test coverage.
Participate in requirements reviews, test strategy, release validation, and investigation of production issues, taking ownership of quality throughout the product lifecycle.
Skills, Knowledge and Expertise
Strong experience in functional, integration, API, and end-to-end testing across the full customer journey: catalog, search, PDP, cart, checkout, payment, and order creation.
Experience testing dynamic pricing, inventory, discounts, product availability, quantity limits, and minimum order value.
Experience testing location- or store-specific assortment, including warehouse and geo-based availability.
Good understanding of grocery-specific scenarios, such as weighted products, substitutions, unavailable items, and partial orders.
Experience testing integrations with catalog, pricing, inventory, order, payment, and delivery services, including third-party partner APIs.
Strong understanding of microservices, event-driven and asynchronous architectures, including retries, timeouts, idempotency, duplicate events, and eventual consistency.
Experience with REST and/or gRPC APIs and automated API testing; familiarity with tools such as Postman.
Experience creating and maintaining automated tests using frameworks such as Playwright, Cypress, Appium, or similar.
Ability to investigate issues using logs, metrics, traces, databases, and message queues; experience with tools such as Grafana, CloudWatch, Kibana, Kafka, and SQL.
Experience working with CI/CD pipelines, Docker, and AWS-based environments.
Ability to validate consistency across mobile applications, WebView, backend APIs, and distributed services, and troubleshoot partial failures and partner/service outages.
Experience contributing to test strategy, requirements reviews, release validation, and production issue analysis, with a focus on business risks and product quality throughout the entire development lifecycle.
Nice to have:
experience with grocery/e-commerce products, mobile testing, contract testing, external partner integrations, performance/load/resilience testing, feature flags, A/B testing, and product metrics such as conversion, add-to-cart rate, checkout completion, error rate, and latency.
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Islamabad, Pakistan
Workplace: hybrid
The Grocery Team is responsible for building and evolving the customer experience for grocery delivery — from discovering stores and products to browsing the catalog, managing the cart, and completing checkout.
We’re looking for a QA Engineer to join our team
Key Responsibilities
Test the full grocery customer journey, including store selection, catalog, search, product details, cart, checkout, payment, and order creation.
Validate prices, discounts, inventory, product availability, and store-specific assortment across different locations and partners.
Test grocery-specific scenarios such as weighted products, substitutions, unavailable items, quantity limits, and minimum order values.
Test integrations between the storefront and catalog, pricing, inventory, order, payment, and delivery services, as well as external grocery partners.
Validate fallback and degradation scenarios when a partner or internal service is unavailable.
Ensure consistent behavior across mobile applications, WebView, and backend APIs.
Develop and maintain automated tests and contribute to API, integration, and end-to-end test coverage.
Participate in requirements reviews, test strategy, release validation, and investigation of production issues, taking ownership of quality throughout the product lifecycle.
Skills, Knowledge and Expertise
Strong experience in functional, integration, API, and end-to-end testing across the full customer journey: catalog, search, PDP, cart, checkout, payment, and order creation.
Experience testing dynamic pricing, inventory, discounts, product availability, quantity limits, and minimum order value.
Experience testing location- or store-specific assortment, including warehouse and geo-based availability.
Good understanding of grocery-specific scenarios, such as weighted products, substitutions, unavailable items, and partial orders.
Experience testing integrations with catalog, pricing, inventory, order, payment, and delivery services, including third-party partner APIs.
Strong understanding of microservices, event-driven and asynchronous architectures, including retries, timeouts, idempotency, duplicate events, and eventual consistency.
Experience with REST and/or gRPC APIs and automated API testing; familiarity with tools such as Postman.
Experience creating and maintaining automated tests using frameworks such as Playwright, Cypress, Appium, or similar.
Ability to investigate issues using logs, metrics, traces, databases, and message queues; experience with tools such as Grafana, CloudWatch, Kibana, Kafka, and SQL.
Experience working with CI/CD pipelines, Docker, and AWS-based environments.
Ability to validate consistency across mobile applications, WebView, backend APIs, and distributed services, and troubleshoot partial failures and partner/service outages.
Experience contributing to test strategy, requirements reviews, release validation, and production issue analysis, with a focus on business risks and product quality throughout the entire development lifecycle.
Nice to have:
experience with grocery/e-commerce products, mobile testing, contract testing, external partner integrations, performance/load/resilience testing, feature flags, A/B testing, and product metrics such as conversion, add-to-cart rate, checkout completion, error rate, and latency.
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 90 700 gross
Final benefits may vary depending on the location.
Location: Tbilisi, Georgia
Workplace: hybrid
Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank
We are looking for a
Senior Data Scientist
to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context.
This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks.
Key Responsibilities
Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production
Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects
Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider
Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path
Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact
Keep models healthy after launch as data and cities shift
Skills, Knowledge and Expertise
Minimum qualifications
5 or more years building models that shipped and improved a production metric
Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated
Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers
Experience taking a model to production and owning it afterwards
The ability to work across teams, since search quality work generates data and engineering tasks that others own
Preferred qualifications
Depth in geocoding, autocomplete, or place search
Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes
Relevance tuning on OpenSearch or Elasticsearch, including analyzers
Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu
Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
You will lead analytics for our
Intercity
vertical — a core business driving long-distance travel across cities. This includes
car-based rides
as well as
partner transportation networks
such as buses and other regional operators. Your mission is to uncover opportunities for growth, optimize pricing and demand-supply balance, and help shape the future of intercity mobility for millions of users.
You will manage a team that partners closely with
product, operations, and marketing
to improve unit economics, drive market expansion, and deliver a seamless experience for both passengers and drivers. From building forecasting models and demand-planning tools to analyzing new market entry strategies and measuring the impact of promotional initiatives, your work will directly influence business-critical decisions.
In this role, you will act as a
trusted advisor
to product and business stakeholders — aligning analytics with strategic priorities, driving data-informed decisions, and creating scalable processes for the fast-growing Intercity vertical.
Key Responsibilities
Lead, mentor, and develop the analytics team, supporting performance, growth, and professional development
Define and drive the analytics strategy, roadmap, and standards aligned with business and product objectives
Oversee key metrics, experimentation, and analytical outputs to ensure quality, consistency, and impact
Partner with product, engineering, and business leaders to embed data-driven decision-making across the organization
Establish and continuously improve analytics processes, documentation, and governance
Ensure data quality, integrity, and effective cross-team data collaboration
Skills, Knowledge and Expertise
5+ years of experience in data analytics or data science
2+ years of people management, leadings of 5+ people
Analytical mindset: structured and critical thinking, the ability to find a balance between the resources spent and the effect on the business
Strong mathematical background with an emphasis on mathematical statistics, optimization theory, time series and causal inference
Proficiency in Python and data analysis libraries
Proficiency in SQL: ability to work with large amounts of data, write and optimize complex queries, create analytical data marts
Experience in creating BI reports: Plotly / Redash / Tableau
English: Professional Working Proficiency
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: New Delhi, India
Workplace: remote
Intercompany Accountant role focused on end-to-end accounting of intercompany transactions within an international group. The position covers services, loans, royalties and cost allocations, period close, reconciliations, interest accruals, eliminations, and audit support. The role works closely with Finance Controllers, Tax, Treasury and Legal teams, participates in ERP (NetSuite) implementation, and requires a confident professional able to navigate differences between local accounting and US GAAP.
Key Responsibilities
Record and manage all intercompany transactions across the group
Ensure accuracy of primary documentation and compliance with intercompany agreements
Perform monthly and quarterly intercompany reconciliations and resolve discrepancies
Calculate and accrue interest on intercompany loans
Calculate and post cost-plus intercompany transactions, including mark-ups and related journal entries
Prepare intercompany journal entries, accruals, reclassifications and eliminations
Calculate and post cost allocations and recharges
Support month-end, quarter-end and year-end closing processes
Maintain and initiate intercompany agreements in cooperation with Legal teams
Ensure compliance with transfer pricing policies and group accounting standards
Participate in ERP (NetSuite) implementation and improvement of intercompany processes
Prepare documentation and support audits, tax reviews and treasury-related requests
Skills, Knowledge & Expertise
5+ years of accounting experience in international companies
Strong hands-on experience in intercompany accounting
Solid knowledge of IFRS and US GAAP
Experience with period close, intercompany reconciliations and eliminations
Experience with intercompany loans, interest calculations, cost-plus transactions, cost allocations and related journal entries
Participation in audits and preparation of supporting documentation
Experience working with ERP systems (NetSuite is a plus)
Confident and mature professional, able to work on equal terms with finance controllers
Fluent English
Why join us
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: New Delhi, India
Workplace: hybrid
We’re building a Content Design function from scratch and we need people who want to be a part of that.
We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after.
Key Responsibilities
Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time.
Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc.
Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve.
Help evolve content guidelines and standards.
Skills, Knowledge & Expertise
1+ years of experience in either UX Writing, Content Design, or Knowledge Management.
Basic experience with analyzing support tickets or customer journey mapping (CJM).
Strong written communication skills and attention to detail, which you can demonstrate through your portfolio.
Experience with iterating and improving content based on feedback, research, and data.
Strong cross-functional collaboration skills.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We're looking for a Senior FP&A Specialist to act as a finance partner to our business units and support decision-making across the company.
In this role, you'll work directly with department heads on their budgets, projects and performance. You'll consolidate the company budget from department inputs, manage the monthly forecasting process, build long-term financial models with a five-year horizon, and calculate the economics and KPIs of department projects. You'll also track variances between plan and actuals, prepare management reports and presentations on financial performance, and participate in the automation of the planning process.
Key Responsibilities
Act as the finance business partner for a group of departments across the full cycle of their initiatives — from early idea, to budget approval, to post-launch review
Join department planning discussions and business reviews as the finance voice in the room, and translate their roadmaps and operational plans into financial outcomes
Challenge business assumptions and cost drivers, and propose alternatives when the numbers do not support the plan
Give departments the financial context and trade-off analysis they need to prioritize between competing initiatives
Own the annual budget for your departments: collect and challenge department inputs, consolidate them into the company budget, and ensure the data is accurate and complete
Run the monthly forecasting process: update the outlook for actuals and flag deltas to the full-year plan early
Build and maintain long-term financial models with a five-year forecast horizon, including scenario and sensitivity analysis
Prepare business cases for department projects — unit economics, ROI, payback and break-even
Define and calculate the financial KPIs of department projects, and track delivered performance against the original business case
Explain variances between plan and actuals in business terms, and what they mean for the full year
Prepare management reporting and financial performance presentations for leadership reviews, and own the numbers in them
Reconcile financial data across sources for consistency and accuracy
Automate the budgeting process and build self-serve reporting so departments can track their own budgets between planning cycles
Skills, Knowledge & Expertise
Bachelor's degree in Finance, Economics, Accounting, or related field
Proven experience as an FP&A Specialist, Finance Business Partner, or in a similar role, including direct partnering with non-finance departments and not only preparing reports
Strong understanding of budgeting, financial forecasting, and variance analysis
Experience building long-term financial models and project business cases, and confident use of financial modeling and reporting tools
Excellent analytical skills and attention to detail
Proactive approach: you identify issues early and come with proposed solutions
Ability to hold a position in a discussion with a non-finance stakeholder and support it with analysis
Experience using AI tools to build reports and dashboards and to increase personal productivity
Experience with budgeting software and ERP systems is a plus; hands-on experience with Workday Adaptive Planning is a strong advantage
Strong organizational and time management skills
Proficiency in Microsoft Office, particularly Excel and PowerPoint (Google Sheets, Google Presentation)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 48 300 EUR gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
The Grocery Team is responsible for building and evolving the customer experience for grocery delivery — from discovering stores and products to browsing the catalog, managing the cart, and completing checkout.
We’re looking for a QA Engineer to join our team
Key Responsibilities
Test the full grocery customer journey, including store selection, catalog, search, product details, cart, checkout, payment, and order creation.
Validate prices, discounts, inventory, product availability, and store-specific assortment across different locations and partners.
Test grocery-specific scenarios such as weighted products, substitutions, unavailable items, quantity limits, and minimum order values.
Test integrations between the storefront and catalog, pricing, inventory, order, payment, and delivery services, as well as external grocery partners.
Validate fallback and degradation scenarios when a partner or internal service is unavailable.
Ensure consistent behavior across mobile applications, WebView, and backend APIs.
Develop and maintain automated tests and contribute to API, integration, and end-to-end test coverage.
Participate in requirements reviews, test strategy, release validation, and investigation of production issues, taking ownership of quality throughout the product lifecycle.
Skills, Knowledge and Expertise
Experience with grocery/e-commerce products
Experience testing dynamic pricing, inventory, discounts, product availability, quantity limits, and minimum order value.
Good understanding of grocery-specific scenarios, such as weighted products, substitutions, unavailable items, and partial orders.
Experience testing integrations with catalog, pricing, inventory, order, payment, and delivery services, including third-party partner APIs.
Experience with REST and/or gRPC APIs and automated API testing; familiarity with tools such as Postman.
Experience creating and maintaining automated tests using frameworks such as Playwright, Cypress, Appium, or similar.
Ability to validate consistency across mobile applications, WebView, backend APIs, and distributed services, and troubleshoot partial failures and partner/service outages.
Nice to have:
contract testing, external partner integrations, performance/load/resilience testing, feature flags, A/B testing, and product metrics such as conversion, add-to-cart rate, checkout completion, error rate, and latency.
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: onsite
We're looking for a
Creator
.
You'll work across 360° campaigns, helping shape ideas from the first spark to the final execution. One day you might be crafting an integrated campaign. The next, writing radio scripts, developing activations, or finding the one line that makes people stop scrolling.
You'll brainstorm with the team, challenge ideas, build on them, and just as importantly, know when to disappear for an hour and come back with something no one else thought of.
Key Responsibilities
Proven experience as a
Copywriter in an advertising agency
(required).
A strong portfolio showcasing integrated campaigns across multiple channels.
Experience developing creative concepts from idea to execution.
Ability to write for a wide range of media, including digital, social, radio, OOH, film, activations, and experiential.
Award-winning work at recognized advertising festivals is a strong plus.
Skills, Knowledge & Expertise
Exceptional conceptual thinking and creative problem-solving.
Outstanding writing, editing, and storytelling skills.
Ability to adapt tone of voice across brands and audiences.
Strong presentation and communication skills.
Experience crafting integrated campaigns and day-to-day brand communications.
Excellent collaboration and brainstorming abilities.
Strong attention to detail without losing sight of the strategic objective.
Ability to manage multiple projects in a fast-paced environment.
Curiosity, initiative, and a constant desire to learn, experiment, and push ideas further.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: New Delhi, India
Workplace: hybrid
Intercompany Accountant role focused on end-to-end accounting of intercompany transactions within an international group. The position covers services, loans, royalties and cost allocations, period close, reconciliations, interest accruals, eliminations, and audit support. The role works closely with Finance Controllers, Tax, Treasury and Legal teams, participates in ERP (NetSuite) implementation, and requires a confident professional able to navigate differences between local accounting and US GAAP.
Key Responsibilities
Record and manage all intercompany transactions across the group
Ensure accuracy of primary documentation and compliance with intercompany agreements
Perform monthly and quarterly intercompany reconciliations and resolve discrepancies
Calculate and accrue interest on intercompany loans
Calculate and post cost-plus intercompany transactions, including mark-ups and related journal entries
Prepare intercompany journal entries, accruals, reclassifications and eliminations
Calculate and post cost allocations and recharges
Support month-end, quarter-end and year-end closing processes
Maintain and initiate intercompany agreements in cooperation with Legal teams
Ensure compliance with transfer pricing policies and group accounting standards
Participate in ERP (NetSuite) implementation and improvement of intercompany processes
Prepare documentation and support audits, tax reviews and treasury-related requests
Skills, Knowledge & Expertise
5+ years of accounting experience in international companies
Strong hands-on experience in intercompany accounting
Solid knowledge of IFRS and US GAAP
Experience with period close, intercompany reconciliations and eliminations
Experience with intercompany loans, interest calculations, cost-plus transactions, cost allocations and related journal entries
Participation in audits and preparation of supporting documentation
Experience working with ERP systems (NetSuite is a plus)
Confident and mature professional, able to work on equal terms with finance controllers
Fluent English
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 41 200 EUR gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We're looking for a hands-on operating leader of the Global Facilities function. You'll shape and run our Global Workplace strategy, from our HQ and offices worldwide to our distributed remote teams. You'll also be a trusted partner to business leaders and country teams in Office questions. This is a rare chance to manage a function at global scale and directly support inDrive's growth.
Key Responsibilities
Strategic Vision and Execution:
Develop and execute a comprehensive global facilities strategy that directly supports the company's growth objectives and overall business strategy.
Unifying Leadership:
Lead and integrate diverse teams, including both physical office management and remote international facilities operations, fostering cohesion and high performance.
Performance-Driven Management:
Define, track, and report key performance indicators (KPIs) and metrics to demonstrate value, drive continuous improvement, and ensure operational excellence.
Business Partnership:
Act as a trusted partner and advisor to business leaders, understanding their needs and translating them into actionable operational strategies and solutions.
Mentorship:
Serve as a mentor for both direct reports and other leaders across the organization, sharing expertise and fostering a culture of operational excellence.
Financial Acumen:
Oversee budgeting and financial reporting for all global operations and facilities initiatives, ensuring fiscal responsibility and strategic investment.
Skills, Knowledge & Expertise
Extensive experience leading operations across multiple international markets, with a strong grasp of cultural and regulatory differences
Proven track record managing large, geographically distributed remote teams
Broad operational scope covering both physical facilities and remote team support
Strong financial acumen: budgeting, financial analysis and management of complex operational budgets
Proactive, solution-oriented mindset and comfort working independently in a fast-changing environment
Excellent communication and presentation skills, including with executive leadership
Experience mentoring managers and building teams from the ground up
Fluent English; [other languages, if relevant]
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
The Commercial Lead will own the sales pipeline and revenue, driving outbound sales and managing complex B2B deals with AI and data companies, from qualification and pilots to recurring contracts. The role also includes developing strategic partnerships and channels, shaping pricing and commercial terms, and bringing customer demand and market insights back to product and operations.
Key Responsibilities
Own the pipeline and the number
Build and run outbound to AI labs, applied AI companies, and data vendors who need collection capacity they don't have in-house.
Qualify hard and early: match buyer requirements against what our network can realistically deliver, and walk away from deals that don't fit.
Run complex, technical deals
Sell to technical buyers - data leads, research managers, ML and data ops teams - in long, spec-heavy, consultative cycles.
Collect buyer requirements (languages, demographics, modality, annotation depth, licensing scope), push back when a spec isn't deliverable.
Manage pilots and convert them into recurring volume.
Shape pricing and commercial framework
Own our price book across modalities (per audio hour, per image, per video hour, per annotated unit) and defend margin against buyer pressure and vendor benchmarks.
Alongside with the business unit leader work with legal, privacy and tax on DPAs, consent frameworks,contracts across multiple jurisdictions.
Build the channel
Develop partnerships with data vendors and platforms who can route demand to us where we have coverage they lack.
Represent DataTasks at the venues where this market actually buys - research conferences, data and AI events, and buyer-side procurement teams.
Feed the roadmap
Bring structured demand signal back into product and operations
Qualifications
Must have
Experience in B2B sales, business or commercial roles, with a track record of closing complex deals you personally sourced and ran.
Direct experience in AI/ML data, data annotation and labelling services, data licensing, or a closely adjacent technical services market.
Comfort selling to technical and research buyers.
Genuine zero-to-one appetite. There is no inbound, no established brand in this market, and no playbook to inherit.
Fluent English, written and spoken, at a level suitable for negotiating with US and EU counterparties.
Nice to have
An existing network among AI labs, data vendors, or enterprise AI teams.
Experience operating in or selling data from emerging markets.
Working knowledge of data protection regimes (GDPR, LGPD, and equivalents in our operating markets).
Additional languages, particularly Spanish, Portuguese or Russian.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 75 600 EUR gross
Final benefits may vary depending on the location.
ГибридmiddleAlmaty, Kazakhstan
ОфисleadMexico City, Mexico
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