Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting a
DOCTOR
for ROYAL CARIBBEAN GROUP!
The Doctor
is responsible for delivering high-quality medical care to guests and crew onboard a cruise ship. The role includes emergency response, diagnosis, treatment, and management of a wide range of medical conditions in accordance with international maritime and company medical standards.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Provide emergency, urgent, and routine medical care to guests and crew
Diagnose and treat acute and chronic medical conditions onboard
Respond to medical emergencies, trauma cases, and critical situations
Conduct daily clinic consultations and sick calls
Perform minor procedures and patient stabilization when required
Prescribe medications and manage ongoing treatment plans
Coordinate medical evacuations (medevac) when necessary
Maintain accurate and confidential medical records and reports
Ensure compliance with maritime health regulations and company protocols
Support infection control and outbreak prevention measures onboard
REQUIREMENTS:
Minimum 21 years old
Fluent English (spoken and written)
Medical Degree (MD or equivalent qualification)
Valid license to practice medicine independently
Minimum 3–5 years of clinical experience
High adaptability to multicultural and dynamic working conditions
Willingness to work onboard on rotational contracts (including nights, weekends, and holidays)
Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: April 15, 2026
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: Lanham, MD
OR RN II
Position Objective:
The Registered Nurse in surgery provides expert, professional nursing care to patients during the perioperative course. The RN assesses, plans, implements, and evaluates the care of patients throughout surgical intervention. The RN in surgery will supervise Operating Room Technicians and ancillary personnel. The primary responsibility of the RN will be to perform the duties of a circulator in the Operating Room. The RN may also be competent in the role of a scrub nurse and perform the duties of that role, as staffing requires.
Job Responsibilities:
Clinical Decision-Making / Judgment
The nurse applies expert clinical knowledge to ensure safe and effective perioperative care. Responsibilities include:
Assessing, planning, implementing, and evaluating patient care throughout the surgical experience.
Performing comprehensive preoperative assessments, including verification of the procedure, operative site, allergies, and risk factors.
Applying the nursing process effectively with attention to patient safety, sterile technique, and evidence-based standards.
Organizing and reprioritizing patient care based on clinical changes and environmental factors.
Monitoring patients intraoperatively, including EKG, vital signs, and sedation levels, and responding promptly to emergent situations such as codes or airway compromise.
Administering medications, managing pain, and performing unit-specific technical skills (e.g., moderate sedation, hemodynamic monitoring).
Ensuring aseptic technique, accurate sponge and needle counts, and specimen handling per protocol.
Preparing and positioning patients safely for procedures.
Nurse–Patient Family Relationships
The nurse fosters therapeutic relationships with patients and families to promote trust, comfort, and learning. Responsibilities include:
Introducing self and role to the patient and family in the preoperative area, assuring the patient of nursing presence throughout the procedure.
Demonstrating compassion, professionalism, and cultural sensitivity in all interactions.
Assessing patient and family learning needs, readiness, and potential barriers to understanding.
Developing and implementing individualized teaching plans that address physical, psychosocial, spiritual, and educational needs.
Providing thorough and accurate handoff reports to PACU staff to ensure continuity of care.
Clinical Scholarship
The nurse maintains professional competence and contributes to quality initiatives to improve patient outcomes. Responsibilities include:
Meeting all continuing education requirements and remaining current with evolving health care practices.
Participating in unit and organizational quality improvement, clinical practice improvement, and risk management activities.
Supporting evidence-based practice by adhering to organizational policies, standards, and benchmarks.
Updating and maintaining accuracy of surgeon preference cards to enhance efficiency and safety.
Clinical Leadership
The nurse contributes to team effectiveness through guidance, mentorship, and shared decision-making. Responsibilities include:
Supervising Operating Room Technicians and ancillary personnel to ensure quality care delivery.
Delegating tasks appropriately and evaluating delegated activities for patient outcomes.
Educating, orienting, and mentoring new staff members within the department.
Actively participating in shared governance and contributing to departmental decision-making.
Utilizing real-time electronic documentation to maintain accurate patient records.
Communicating effectively with surgical, anesthesia, and leadership teams regarding patient care and equipment needs.
Professional Practice & Teamwork
Some responsibilities extend beyond direct patient care and fit best within a broader domain of professional practice. These include:
Assisting anesthesia personnel with supply and medication readiness, induction, and procedural support.
Supporting patient transport to and from the operating room.
Assisting with securing dressings, transferring patients post-procedure, and supporting recovery.
Participating in room turnover, cleaning, and restocking of instruments and supplies.
Offering assistance to other operating rooms and departments as time and need allow.
Keeping leadership informed about equipment repairs or supply needs.
Representing the hospital and surgical services professionally both at work and within the community.
Educational/Experience Requirements:
•
Graduate of an accredited school of nursing BSN
•
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
•
Minimum 2 years of operating room experience
Required License/Certifications:
•
Current licensure as a registered nurse by the Maryland Board of Nursing
•
BLS, ACLS- American Heart Association Health Provider
•
Certification preferred
Working Conditions, Equipment, Physical Demands:
Employees in this position may be exposed to blood-borne pathogens. The role requires sustained concentration on moderate to fine details and the ability to lift and carry items up to 50 pounds. Candidates must be able to hear normal sounds, even with background noise, and maintain attention to schedules, tasks, and ongoing activities. The position involves prolonged periods of sitting, standing, and walking. Staff must be able to conceptualize and carry out tasks effectively and adhere to radiation safety precautions, with protective equipment provided. Work is primarily on the day shift with rotating on-call responsibilities, including nights, weekends, and holidays.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$39
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Lanham, MD
OR RN II
Position Objective:
The Registered Nurse in surgery provides expert, professional nursing care to patients during the perioperative course. The RN assesses, plans, implements, and evaluates the care of patients throughout surgical intervention. The RN in surgery will supervise Operating Room Technicians and ancillary personnel. The primary responsibility of the RN will be to perform the duties of a circulator in the Operating Room. The RN may also be competent in the role of a scrub nurse and perform the duties of that role, as staffing requires.
Job Responsibilities:
Clinical Decision-Making / Judgment
The nurse applies expert clinical knowledge to ensure safe and effective perioperative care. Responsibilities include:
Assessing, planning, implementing, and evaluating patient care throughout the surgical experience.
Performing comprehensive preoperative assessments, including verification of the procedure, operative site, allergies, and risk factors.
Applying the nursing process effectively with attention to patient safety, sterile technique, and evidence-based standards.
Organizing and reprioritizing patient care based on clinical changes and environmental factors.
Monitoring patients intraoperatively, including EKG, vital signs, and sedation levels, and responding promptly to emergent situations such as codes or airway compromise.
Administering medications, managing pain, and performing unit-specific technical skills (e.g., moderate sedation, hemodynamic monitoring).
Ensuring aseptic technique, accurate sponge and needle counts, and specimen handling per protocol.
Preparing and positioning patients safely for procedures.
Nurse–Patient Family Relationships
The nurse fosters therapeutic relationships with patients and families to promote trust, comfort, and learning. Responsibilities include:
Introducing self and role to the patient and family in the preoperative area, assuring the patient of nursing presence throughout the procedure.
Demonstrating compassion, professionalism, and cultural sensitivity in all interactions.
Assessing patient and family learning needs, readiness, and potential barriers to understanding.
Developing and implementing individualized teaching plans that address physical, psychosocial, spiritual, and educational needs.
Providing thorough and accurate handoff reports to PACU staff to ensure continuity of care.
Clinical Scholarship
The nurse maintains professional competence and contributes to quality initiatives to improve patient outcomes. Responsibilities include:
Meeting all continuing education requirements and remaining current with evolving health care practices.
Participating in unit and organizational quality improvement, clinical practice improvement, and risk management activities.
Supporting evidence-based practice by adhering to organizational policies, standards, and benchmarks.
Updating and maintaining accuracy of surgeon preference cards to enhance efficiency and safety.
Clinical Leadership
The nurse contributes to team effectiveness through guidance, mentorship, and shared decision-making. Responsibilities include:
Supervising Operating Room Technicians and ancillary personnel to ensure quality care delivery.
Delegating tasks appropriately and evaluating delegated activities for patient outcomes.
Educating, orienting, and mentoring new staff members within the department.
Actively participating in shared governance and contributing to departmental decision-making.
Utilizing real-time electronic documentation to maintain accurate patient records.
Communicating effectively with surgical, anesthesia, and leadership teams regarding patient care and equipment needs.
Professional Practice & Teamwork
Some responsibilities extend beyond direct patient care and fit best within a broader domain of professional practice. These include:
Assisting anesthesia personnel with supply and medication readiness, induction, and procedural support.
Supporting patient transport to and from the operating room.
Assisting with securing dressings, transferring patients post-procedure, and supporting recovery.
Participating in room turnover, cleaning, and restocking of instruments and supplies.
Offering assistance to other operating rooms and departments as time and need allow.
Keeping leadership informed about equipment repairs or supply needs.
Representing the hospital and surgical services professionally both at work and within the community.
Educational/Experience Requirements:
•
Graduate of an accredited school of nursing BSN
•
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
•
Minimum 2 years of operating room experience
Required License/Certifications:
•
Current licensure as a registered nurse by the Maryland Board of Nursing
•
BLS, ACLS- American Heart Association Health Provider
•
Certification preferred
Working Conditions, Equipment, Physical Demands:
Employees in this position may be exposed to blood-borne pathogens. The role requires sustained concentration on moderate to fine details and the ability to lift and carry items up to 50 pounds. Candidates must be able to hear normal sounds, even with background noise, and maintain attention to schedules, tasks, and ongoing activities. The position involves prolonged periods of sitting, standing, and walking. Staff must be able to conceptualize and carry out tasks effectively and adhere to radiation safety precautions, with protective equipment provided. Work is primarily on the day shift with rotating on-call responsibilities, including nights, weekends, and holidays.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$39
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Lanham, MD
OR RN II
Position Objective:
The Registered Nurse in surgery provides expert, professional nursing care to patients during the perioperative course. The RN assesses, plans, implements, and evaluates the care of patients throughout surgical intervention. The RN in surgery will supervise Operating Room Technicians and ancillary personnel. The primary responsibility of the RN will be to perform the duties of a circulator in the Operating Room. The RN may also be competent in the role of a scrub nurse and perform the duties of that role, as staffing requires.
Job Responsibilities:
Clinical Decision-Making / Judgment
The nurse applies expert clinical knowledge to ensure safe and effective perioperative care. Responsibilities include:
Assessing, planning, implementing, and evaluating patient care throughout the surgical experience.
Performing comprehensive preoperative assessments, including verification of the procedure, operative site, allergies, and risk factors.
Applying the nursing process effectively with attention to patient safety, sterile technique, and evidence-based standards.
Organizing and reprioritizing patient care based on clinical changes and environmental factors.
Monitoring patients intraoperatively, including EKG, vital signs, and sedation levels, and responding promptly to emergent situations such as codes or airway compromise.
Administering medications, managing pain, and performing unit-specific technical skills (e.g., moderate sedation, hemodynamic monitoring).
Ensuring aseptic technique, accurate sponge and needle counts, and specimen handling per protocol.
Preparing and positioning patients safely for procedures.
Nurse–Patient Family Relationships
The nurse fosters therapeutic relationships with patients and families to promote trust, comfort, and learning. Responsibilities include:
Introducing self and role to the patient and family in the preoperative area, assuring the patient of nursing presence throughout the procedure.
Demonstrating compassion, professionalism, and cultural sensitivity in all interactions.
Assessing patient and family learning needs, readiness, and potential barriers to understanding.
Developing and implementing individualized teaching plans that address physical, psychosocial, spiritual, and educational needs.
Providing thorough and accurate handoff reports to PACU staff to ensure continuity of care.
Clinical Scholarship
The nurse maintains professional competence and contributes to quality initiatives to improve patient outcomes. Responsibilities include:
Meeting all continuing education requirements and remaining current with evolving health care practices.
Participating in unit and organizational quality improvement, clinical practice improvement, and risk management activities.
Supporting evidence-based practice by adhering to organizational policies, standards, and benchmarks.
Updating and maintaining accuracy of surgeon preference cards to enhance efficiency and safety.
Clinical Leadership
The nurse contributes to team effectiveness through guidance, mentorship, and shared decision-making. Responsibilities include:
Supervising Operating Room Technicians and ancillary personnel to ensure quality care delivery.
Delegating tasks appropriately and evaluating delegated activities for patient outcomes.
Educating, orienting, and mentoring new staff members within the department.
Actively participating in shared governance and contributing to departmental decision-making.
Utilizing real-time electronic documentation to maintain accurate patient records.
Communicating effectively with surgical, anesthesia, and leadership teams regarding patient care and equipment needs.
Professional Practice & Teamwork
Some responsibilities extend beyond direct patient care and fit best within a broader domain of professional practice. These include:
Assisting anesthesia personnel with supply and medication readiness, induction, and procedural support.
Supporting patient transport to and from the operating room.
Assisting with securing dressings, transferring patients post-procedure, and supporting recovery.
Participating in room turnover, cleaning, and restocking of instruments and supplies.
Offering assistance to other operating rooms and departments as time and need allow.
Keeping leadership informed about equipment repairs or supply needs.
Representing the hospital and surgical services professionally both at work and within the community.
Educational/Experience Requirements:
•
Graduate of an accredited school of nursing BSN
•
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
•
Minimum 2 years of operating room experience
Required License/Certifications:
•
Current licensure as a registered nurse by the Maryland Board of Nursing
•
BLS, ACLS- American Heart Association Health Provider
•
Certification preferred
Working Conditions, Equipment, Physical Demands:
Employees in this position may be exposed to blood-borne pathogens. The role requires sustained concentration on moderate to fine details and the ability to lift and carry items up to 50 pounds. Candidates must be able to hear normal sounds, even with background noise, and maintain attention to schedules, tasks, and ongoing activities. The position involves prolonged periods of sitting, standing, and walking. Staff must be able to conceptualize and carry out tasks effectively and adhere to radiation safety precautions, with protective equipment provided. Work is primarily on the day shift with rotating on-call responsibilities, including nights, weekends, and holidays.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$39
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: India
Workplace: Remote
ClickHouse is the open-source, real-time analytical database behind a lot of today's AI. More than 4,000 companies build on ClickHouse, including Anthropic, OpenAI, Tesla and Meta.
As a Consulting Engineer, you're the hands-on engineer on our customers' most important projects. When a customer needs to migrate, integrate, or prove ClickHouse on a real workload, you work in the build alongside their engineers: you design it, build it, test it and hand it over.
You'll work on a broad mix of projects for customers across India, from moving large workloads off other databases to building new real-time analytics on ClickHouse. Each one is scoped with clear goals from the start, so you know what success looks like and can get stuck in. It's a fast way to build deep experience across lots of different data problems.
The consulting function at ClickHouse is less than a year old, so you'll help shape how ClickHouse delivers this work as the team grows. Between projects you take cases alongside support engineers, which keeps you close to day-to-day support.
WHAT YOU'LL DO
- Turn customer goals into a scoped project with measurable success criteria, sizing and a timeline
- Design a target architecture and prove it against the customer's own data: schema and engine design, capacity and sizing, proofs of concept
- Do the build: implementation, pipelines and integrations, migration execution, tooling and automation
- Measure it before it matters, with benchmarking, load and functional testing, then support the cutover
- Tune what production reveals, then hand over with an engagement report and knowledge transfer, so the customer's team can run it without you
- Take L1 to L3 cases alongside support engineers when you're between projects
- Feed what you see in the field back to Product and Engineering, and turn your work into reference architectures, knowledge base articles and blog posts
- Work in a constant feedback loop with the Pre-sales team to ensure that the demos and POCs they present are credible when you put them into production
WHAT YOU'LL BRING
- 5+ years delivering hands-on technical work for customers, whether your title was consultant, professional services, solutions architect, senior support, SRE or something else
- Real depth in databases, whether analytical, transactional or relational
- Hands-on SQL. You regularly write complex queries from scratch, and tune and debug them yourself
- You've owned implementations, migrations or POCs for external customers from start to finish
- Hands-on cloud experience (AWS, GCP and/or Azure)
- You've deployed and run workloads on Kubernetes yourself
- You've run distributed systems, such as distributed databases, in production
- You give precise technical answers and explain them clearly
- Fluent English
NICE TO HAVE
- Experience with ClickHouse
- Migrating analytical workloads from systems such as PostgreSQL, Snowflake, BigQuery or Elastic
- Terraform
- Data pipelines and streaming, such as Kafka, Kinesis, Spark or Debezium
- Python, Bash or Go
- Involvement in open source, as a user, contributor or community member
GOOD TO KNOW
- This role is remote in India
- Travel to customer sites is part of the job, up to 35% of your time, depending on the project: some need none, others weekly visits
- You'll join our India Support Services team, alongside Support Engineers and TAM Architects
- You'll be part of the on-call rotation, about one week a quarter, with time off in lieu if you're paged at a weekend
HOW WE HIRE
- A 30-minute call with our recruiter
- A conversation with the hiring manager
- A take-home exercise, designed to take three to four hours, with three working days to complete it
- A 90-minute technical interview with the team: you'll walk us through your take-home, then join a working session where you write and tune SQL live
- A final conversation with our VP of Support Services
- References, then an offer
The working session is without AI tools, so make sure you're comfortable writing queries from scratch. Download open-source ClickHouse and practise: it's free, easy to install, and great preparation.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Umm Al Quwain, United Arab Emirates
Apt Resources is seeking a competent and proactive
Restaurant Floor Supervisor
to join our client’s prestigious dining establishment in Dubai. The ideal candidate will be responsible for managing the floor operations, ensuring exceptional guest service, and maintaining smooth coordination between front-of-house staff and kitchen teams.
In this role, you will play a key part in elevating the dining experience by supervising daily restaurant activities, training and supporting staff, and promptly addressing guest needs and concerns.
Key Responsibilities:
Supervise the restaurant floor operations to ensure efficient and flawless service.
Lead and motivate the floor staff to deliver outstanding customer service.
Coordinate with kitchen and bar staff to manage guest orders and ensure timely delivery.
Train and mentor new and existing staff on service standards and processes.
Handle guest complaints and feedback with professionalism and follow up to ensure satisfaction.
Monitor cleanliness and organization of the dining area to uphold company standards.
Assist management with inventory control and stock management.
Requirements
Proven experience as a Restaurant Floor Supervisor or similar role in the hospitality industry.
Excellent communication and interpersonal skills.
Strong leadership and team management abilities.
Ability to work effectively in a fast-paced environment.
Good problem-solving skills and guest-oriented mindset.
Proficient in restaurant management software and MS Office.
Flexible availability including evenings, weekends, and holidays.
Benefits
As per the market standards
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Umm Al Quwain, United Arab Emirates
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Doha, Qatar; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Kuwait City, Kuwait
Apt Resources is seeking a skilled and motivated Restaurant Captain to manage front-of-house operations at a prestigious dining establishment in Dubai. This role is ideal for a hospitality professional who excels in delivering exceptional service and maintaining high standards in a vibrant, multicultural environment.
As the Restaurant Captain, you will be responsible for supervising the service team, ensuring smooth dining experiences, and maintaining effective communication between the kitchen and front-of-house staff. You will play a vital role in elevating customer satisfaction and supporting operational excellence.
Responsibilities
Lead and supervise front-of-house staff to provide outstanding guest service.
Manage seating arrangements and reservations efficiently to optimize dining flow.
Handle guest inquiries, concerns, and feedback with professionalism and tact.
Coordinate with kitchen and bar teams to ensure timely and accurate service.
Maintain high standards of cleanliness, presentation, and safety in the dining area.
Train and mentor team members to adhere to service protocols and company policies.
Monitor inventory related to service items and communicate needs to management.
Prepare regular reports on service performance and guest satisfaction.
Requirements
Proven experience as a Restaurant Captain or similar supervisory role in the hospitality industry.
Strong leadership and interpersonal skills.
Excellent knowledge of food and beverage service standards.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Exceptional communication skills in English; additional language skills are a plus.
Flexible availability to work various shifts including evenings, weekends, and holidays.
Familiarity with Dubai’s hospitality standards and multicultural guest expectations is preferred.
Hospitality-related certification or degree is advantageous.
Benefits
As per the market standards
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Doha, Qatar; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Kuwait City, Kuwait
Location: Dubai, United Arab Emirates; Sharjah, United Arab Emirates; Abu Dhabi, United Arab Emirates
Apt Resources is seeking a skilled and creative
Demi Chef de Partie (DCDP)
specializing in Continental Cuisine for a prestigious restaurant located in Dubai. In this role, you will assist the Chef de Partie in preparing and presenting high-quality continental dishes while maintaining the highest standards of hygiene and kitchen organization.
As a DCDP, you will play a vital role in ensuring the smooth operation of the kitchen, contributing to menu development, and supporting the culinary team to deliver an exceptional dining experience.
Responsibilities:
Prepare and cook continental dishes according to recipes and restaurant standards.
Assist the Chef de Partie in managing the kitchen station and staff.
Maintain cleanliness and hygiene standards in the kitchen.
Ensure timely and efficient food preparation and presentation.
Participate in menu planning and development as required.
Adhere to food safety regulations and procedures.
Assist in inventory control and stock management.
Requirements
Proven experience as a Deputy Chef de Partie or similar role with expertise in Continental Cuisine.
Strong knowledge of continental culinary techniques and ingredients.
Ability to work efficiently under pressure in a fast-paced kitchen environment.
Good communication and teamwork skills.
Understanding of food safety and hygiene standards.
Culinary certification or diploma is preferred.
Flexibility to work shifts, including weekends and holidays.
Benefits
As per the market standards
Dubai, United Arab Emirates; Sharjah, United Arab Emirates; Abu Dhabi, United Arab Emirates
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates
Apt Resources is seeking a dedicated and professional Waiter to join a reputable restaurant in Dubai. As a Waiter, you will be the face of the restaurant, providing exceptional service to guests and ensuring an enjoyable dining experience. You will be responsible for taking orders, serving food and beverages, and attending to customer needs promptly and efficiently.
This is an excellent opportunity for individuals who are passionate about hospitality and customer service, seeking to grow their career in a dynamic and fast-paced environment.
Responsibilities
Welcome and seat guests in a courteous and professional manner
Present menus, explain daily specials, and provide recommendations
Take accurate food and drink orders and relay them to the kitchen and bar staff
Serve food and beverages promptly and ensure guest satisfaction
Maintain cleanliness and organization of the dining area
Process payments and handle cash or card transactions accurately
Collaborate with team members to ensure smooth service operation
Adhere to all health and safety regulations
Requirements
Proven experience as a Waiter in a restaurant setting
Excellent customer service and communication skills
Ability to multitask and work efficiently in a fast-paced environment
Attention to detail and a friendly, approachable demeanor
Flexibility to work shifts, including evenings, weekends, and holidays
Bachelor’s degree in Hospitality or a related field
Benefits
As per the market standards
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates
Location: Aalborg, Denmark
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Calling all team-players - are you looking for a flexible role that could shape the future of retail? If so, then let’s talk!
We are looking for part-time Grocery Associates to join our Wolt Market team in
Aalborg, Denmark!
🤩
What you’ll be doing
Taking in orders through our Merchant app
Picking and packing groceries, and handing them to customers and courier partners
Unloading food and supplies that we receive from vendors
Managing our internal systems which include precise information about nutrients and allergens
Maintaining order and cleanliness of the store
Our humble expectations
You are proactive and a fast learner with the ability to multitask
This is a student-friendly role offering flexible, part-time working hours.
Flexible shifts, including evenings and weekends.
Experience from working in a grocery store is an advantage.
Fluent English. Danish is a plus!
You have the right to work in Denmark
What you’ll get by joining us:
Wolt credits cashback benefit
Employee assistance program
Wolt-wide training programs
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on a n on-going basis, so send through your application along with your CV as soon as possible! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Baku
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications and Skills
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have
Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements.
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm).
JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Baku
Workplace: remote
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents.
Qualifications and Skills
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have
Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Nairobi, Kenya; Kampala, Uganda; Lagos, Nigeria; Accra, Ghana; Addis Ababa, Ethiopia; Johannesburg, South Africa
Eram Talent is seeking an experienced Black Soldier Fly (BSF) Farm Technician to join our team.
The BSF Farm Worker / Technician will support and execute all activities across the BSF production cycle, including breeding, incubation, larvae rearing, harvesting, and initial processing of products. The ideal candidate will follow supervisors' instructions and Standard Operating Procedures (SOPs) meticulously, maintain cleanliness, and contribute to optimizing production processes through consistent record-keeping and observation
Responsibilities:
Manage daily BSF farm operations including egg collection, larvae rearing, feeding, and harvesting.
Assist in breeding and egg management of Black Soldier Fly colonies.
Prepare and manage organic feed substrates, ensuring larvae receive proper nutrition.
Monitor and maintain optimal environmental conditions (temperature, humidity, ventilation, and substrate quality) for all BSF lifecycle stages.
Track larvae growth, health, and density, making adjustments as needed.
Harvest larvae at the correct stage and perform initial processing (washing, drying, separation, and weighing).
Maintain cleanliness and hygiene of containers, equipment, and the facility.
Record production data, track yields, and report observations to supervisors.
Follow all daily instructions and Standard Operating Procedures (SOPs) accurately.
Requirements
Minimum 3 years of practical experience in Black Soldier Fly farming or insect rearing.
Associate diploma or equivalent; further education in agriculture, biology, environmental science, or a related field is preferred.
Prior experience in farming, animal husbandry, insect rearing, or organic waste management is advantageous.
Ability to follow Standard Operating Procedures (SOPs) and handle BSF lifecycle tasks accurately.
Physically fit and able to perform tasks such as lifting up to 50 kg, standing, bending, and handling organic materials.
Comfortable and willing to work closely with live insects and organic substrates.
Strong attention to detail, observational skills, and accuracy in record-keeping.
Flexible to work early mornings, evenings, weekends, or holidays, and able to follow all biosafety, health, and PPE protocols..
Nairobi, Kenya; Kampala, Uganda; Lagos, Nigeria; Accra, Ghana; Addis Ababa, Ethiopia; Johannesburg, South Africa
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
Technical Service Operations Lead (TSO Lead), Kuala Lumpur
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to have:
Experience in the gaming, payments, or fintech industry.
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
BENEFITS
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: Careers | Xsolla
Location: Perrysburg, OH
Building and maintaining our nation’s energy infrastructure is both an opportunity and a responsibility. Whether in a rural or urban environment or a hot or cold climate, Michels Energy Holdings, Inc. is trusted by our customers to deliver reliable and diverse energy options. We do it all – from electrical power lines to oil and gas pipelines, from backbone transmission systems to in-town distribution networks. Our work improves lives. Find out how a career at Michels Energy Holdings, Inc. can change yours.
As a Health, Safety, and Environmental Coordinator, your key responsibilities will be to perform job-site visitations, audits, incident investigations, and emergency response. You will also assist operations with compliance and communication of existing HSE programs by performing meetings, trainings, and new hire orientations. You will primarily travel to projects anywhere in the United States.
Why Michels Energy Holdings, Inc.?
Engineering News-Record ranks us as the No. 1 Pipeline (Petroleum) and No. 1 Electrical Transmission/Distribution Contractor
We believe everyone is responsible for promoting safety, regardless of job title
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We always put safety and quality above speed
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You believe there is a solution to every challenge – and you can find it
You understand the importance of small details on large projects
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
Minimum of 3 years of experience in a safety role, and 5 years of experience in the oil or gas industry
Overhead distribution and transmission, underground power, vertical foundations, and substation experience highly preferred
Board of Certified Safety Professionals and/or Certified Utility Safety Professional credentialing (desired)
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Ability to work a flexible and varied work schedule, including nights and weekends
Ability to travel up to 100% of the time across the United States
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Neenah, WI
Building and maintaining our nation’s energy infrastructure is both an opportunity and a responsibility. Whether in a rural or urban environment or a hot or cold climate, Michels Energy Holdings, Inc. is trusted by our customers to deliver reliable and diverse energy options. We do it all – from electrical power lines to oil and gas pipelines, from backbone transmission systems to in-town distribution networks. Our work improves lives. Find out how a career at Michels Energy Holdings, Inc. can change yours.
As a Health, Safety, and Environmental Coordinator, your key responsibilities will be to perform job-site visitations, audits, incident investigations, and emergency response. You will also assist operations with compliance and communication of existing HSE programs by performing meetings, trainings, and new hire orientations. You will primarily travel to projects anywhere in the United States.
Why Michels Energy Holdings, Inc.?
Engineering News-Record ranks us as the No. 1 Pipeline (Petroleum) and No. 1 Electrical Transmission/Distribution Contractor
We believe everyone is responsible for promoting safety, regardless of job title
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We always put safety and quality above speed
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You believe there is a solution to every challenge – and you can find it
You understand the importance of small details on large projects
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
Minimum of 3 years of experience in a safety role, and 5 years of experience in the oil or gas industry
Overhead distribution and transmission, underground power, vertical foundations, and substation experience highly preferred
Board of Certified Safety Professionals and/or Certified Utility Safety Professional credentialing (desired)
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Ability to work a flexible and varied work schedule, including nights and weekends
Ability to travel up to 100% of the time across the United States
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Brownsville, WI Corporate Office
Building and maintaining our nation’s energy infrastructure is both an opportunity and a responsibility. Whether in a rural or urban environment or a hot or cold climate, Michels Energy Holdings, Inc. is trusted by our customers to deliver reliable and diverse energy options. We do it all – from electrical power lines to oil and gas pipelines, from backbone transmission systems to in-town distribution networks. Our work improves lives. Find out how a career at Michels Energy Holdings, Inc. can change yours.
As a Health, Safety, and Environmental Coordinator, your key responsibilities will be to perform job-site visitations, audits, incident investigations, and emergency response. You will also assist operations with compliance and communication of existing HSE programs by performing meetings, trainings, and new hire orientations. You will primarily travel to projects anywhere in the United States.
Why Michels Energy Holdings, Inc.?
Engineering News-Record ranks us as the No. 1 Pipeline (Petroleum) and No. 1 Electrical Transmission/Distribution Contractor
We believe everyone is responsible for promoting safety, regardless of job title
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We always put safety and quality above speed
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You believe there is a solution to every challenge – and you can find it
You understand the importance of small details on large projects
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
Minimum of 3 years of experience in a safety role, and 5 years of experience in the oil or gas industry
Overhead distribution and transmission, underground power, vertical foundations, and substation experience highly preferred
Board of Certified Safety Professionals and/or Certified Utility Safety Professional credentialing (desired)
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Ability to work a flexible and varied work schedule, including nights and weekends
Ability to travel up to 100% of the time across the United States
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Milwaukee, WI
Building and maintaining our nation’s energy infrastructure is both an opportunity and a responsibility. Whether in a rural or urban environment or a hot or cold climate, Michels Energy Holdings, Inc. is trusted by our customers to deliver reliable and diverse energy options. We do it all – from electrical power lines to oil and gas pipelines, from backbone transmission systems to in-town distribution networks. Our work improves lives. Find out how a career at Michels Energy Holdings, Inc. can change yours.
As a Health, Safety, and Environmental Coordinator, your key responsibilities will be to perform job-site visitations, audits, incident investigations, and emergency response. You will also assist operations with compliance and communication of existing HSE programs by performing meetings, trainings, and new hire orientations. You will primarily travel to projects anywhere in the United States.
Why Michels Energy Holdings, Inc.?
Engineering News-Record ranks us as the No. 1 Pipeline (Petroleum) and No. 1 Electrical Transmission/Distribution Contractor
We believe everyone is responsible for promoting safety, regardless of job title
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We always put safety and quality above speed
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You believe there is a solution to every challenge – and you can find it
You understand the importance of small details on large projects
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
Minimum of 3 years of experience in a safety role, and 5 years of experience in the oil or gas industry
Overhead distribution and transmission, underground power, vertical foundations, and substation experience highly preferred
Board of Certified Safety Professionals and/or Certified Utility Safety Professional credentialing (desired)
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Ability to work a flexible and varied work schedule, including nights and weekends
Ability to travel up to 100% of the time across the United States
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
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Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.