Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: San Francisco, CA
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $214,000.00 - $336,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Компания RiverTraffic ищет Account Manager / Partner Hunter, который будет заниматься поиском и подключением новых рекламодателей и партнеров, вести переговоры с лицами, принимающими решения, и развивать сотрудничество с существующими клиентами. В задачи входит подбор форматов рекламы, географий и источников трафика, работа с вертикалями Gambling, Betting, Dating, Cam, Apps, Utilities, а также с форматами Video Pre-roll, Pop, Push, Native, Display и RTB. Специалист будет анализировать результаты совместно с оптимизаторами, следить за рынком и конкурентами, а также представлять компанию на международных мероприятиях. Требуется опыт от одного года в Ad Network, Affiliate, Programmatic или Media Buying, умение самостоятельно привлекать партнеров, знание рекламных метрик (CPM, CPC, CPA, CPL), понимание экономики трафика и владение английским языком. Приветствуется наличие собственной сети контактов, опыт работы с международными рекламодателями, знание указанных вертикалей и форматов, а также понимание Programmatic и OpenRTB. Предлагается конкурентная зарплата с процентами, возможность удаленной работы или работы в офисе, участие в международных конференциях, оплачиваемый отпуск и больничный, стабильные выплаты и перспективы карьерного роста.
Вместе с оптимизаторами анализировать результаты и находить возможности для масштабирования; Умеешь находить возможности, открывать нужные двери и превращать новые контакты в долгосрочное сотрудничество?
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Staff Product Designer to define the next generation of connected member experiences. In this highly collaborative, 0-to-1 role, you’ll establish the UX foundations for emerging products and create intuitive, cohesive experiences that help members better understand and act on their health.
You’ll work at the intersection of product experience, software, and systems thinking, partnering closely with Product, Engineering, Design Systems, and Research. You’ll define interaction principles and scalable patterns, navigate complex product and technical constraints, and shape how members experience WHOOP across an evolving ecosystem.
RESPONSIBILITIES:
- Lead the end-to-end design of new connected member experiences, from early discovery and concept development through production-ready designs.
- Define interaction principles, navigation models, information architecture, and scalable UX patterns that create intuitive and consistent experiences across the WHOOP ecosystem.
- Design cohesive member journeys across multiple touchpoints, translating complex product capabilities and information into clear, intuitive interactions that prioritize utility and ease of use.
- Partner closely with Product, Engineering, Research, Design Systems, and Platform teams to navigate constraints, make thoughtful tradeoffs, and bring high-quality experiences to market.
- Prototype and test interaction models, workflows, and product concepts to validate assumptions, accelerate decision-making, and continuously refine the member experience.
- Help shape the long-term UX vision for emerging WHOOP products, championing simplicity and contributing to the continued evolution of WHOOP design principles.
QUALIFICATIONS:
- 7+ years of product design experience, with a portfolio demonstrating end-to-end ownership of high-quality consumer product experiences.
- Exceptional UX and interaction design skills, with demonstrated ability to simplify complex problems and workflows into intuitive, member-centered experiences.
- Strong systems thinking, including experience developing information architecture, navigation models, reusable interaction patterns, or design frameworks.
- Experience designing highly crafted mobile experiences and working across multiple touchpoints, platforms, form factors, or interaction paradigms.
- High proficiency in Figma and prototyping, with the ability to use prototypes to explore ideas, communicate interaction models, and accelerate product decisions.
- Strong communication and storytelling skills, with demonstrated success partnering with Product, Engineering, Research, and other cross-functional teams to influence product direction and bring complex experiences to market.
- Passion for health, fitness, and building products that empower people to better understand and improve their daily lives.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $175,000-$220,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Russia
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
THE ROLE
We are hiring a Senior Frontend Engineer for two platform products:
Xsolla ID is the identity and authentication platform behind sign-in, account management and SSO across Xsolla products.
Xsolla ZK is Web3 wallet infrastructure: smart wallets and account abstraction on a zkSync-based L2.
Both products sit on users' most sensitive flows: logging in and signing transactions.
Responsibilities
WHAT YOU WILL OWN
The frontend of your product area end to end: shaping tasks with Product and Design, implementation, release and production monitoring
Technical decisions for that frontend. You make them and justify them in writing, rather than only implementing someone else's
The architecture of frontend applications and the shared UI library / SDK that other teams build on
Measurable frontend quality: performance, reliability and security of user flows
WHAT YOU WILL DO
Design and build user flows: sign-in, account management, wallet onboarding and transaction signing
Track how these flows behave in production (errors, performance, drop-offs) and act on what you see
Make architectural decisions for frontend applications and document them
Develop the shared component library and frontend SDKs used by other Xsolla teams
Agree API contracts with backend engineers, including error handling, retries and edge cases
Own performance budgets: Core Web Vitals and bundle size
Improve the engineering environment: build, linters, tests, CI
Review code
Set up and maintain AI tooling in the repositories (Claude Code, Codex, Cursor: rules, context, harness) so the team uses it effectively
Nice to have
Language and platform
5+ years of commercial frontend development
TypeScript in strict mode: generics, utility types, discriminated unions, typing module boundaries and external data
JavaScript at the platform level: event loop, asynchrony, closures, memory. You can find a leak and explain its cause
Frameworks and state
Deep experience with React: rendering model, profiling, eliminating unnecessary re-renders
Separating local, server and global state, and justifying the choice of tool; reasoning about when SSR is worth it
UI quality and performance
Semantic, responsive, cross-browser layout; modern CSS (CSS Modules, CSS-in-JS)
Accessibility: ARIA, keyboard navigation, screen reader support
Performance analysis: profiling, bundle analysis, Core Web Vitals
Integration and security
REST API integration: error handling, retries, request cancellation, contract alignment with backend
Web security fundamentals: XSS, CSRF, CSP, secure handling of tokens, sessions and user data
Engineering practices
Testing at the right level: unit, integration, E2E
Git, CI, Docker, linters and formatters
AI-assisted engineering
Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for development and review, including configuring them for a repository
English
Reading technical documentation in English
Experience in security-sensitive domains: authentication and identity (OAuth2/OIDC flows on the frontend), payments, crypto wallets
Web3 frontend: wallet integration (embedded and browser wallets), EIP-1193, EIP-6963, EIP-712; viem, wagmi, ethers.js
Next.js or Nuxt, SSR in production
Design systems and component API design, UI kits
Hybrid applications: WebView, React Native
HOW WE WORK
Decisions in writing. Significant technical decisions are written up as an RFC or ADR that lays out the options and trade-offs. We discuss the document, not a blank whiteboard.
AI is part of everyday engineering. We use AI coding tools for development and review, and we treat configuring them for a codebase as real engineering work.
HOW WE HIRE
Intro call. Your background, your motivation and the role.
Technical interview. Built directly on the What you will own and Required sections above. We won't ask about anything this posting doesn't promise.
Bar raiser. An engineer from outside the hiring team checks that you raise the overall engineering bar.
THE TEAM
You will work alongside product managers, designers, frontend and backend engineers, and QA.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
EMPLOYMENT DETAILS
Location: Remote
Employment Type: Full-time
Schedule: 10:00–19:00 (flexible)
Contract: Employment agreement (entity or EOR arranged per candidate location)
EQUAL EMPLOYMENT STATEMENT
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics.
We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
CONTACT
If you have questions regarding our hiring practices, please contact careers@xsolla.com. For more vacancies, visit xsolla.com/careers.
Location: US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Services Architect is an advanced individual contributor within the Services Architecture team, contributing to the technical direction, quality, and delivery of content across the Professional Services Portfolio. Operating with a high degree of autonomy while aligning with the overarching portfolio strategy, this role leads the design and execution of net-new consulting service offerings, courses, and enablement programs, and helps establish standards for the broader team. In this position, the architect provides technical guidance across team projects, handles content and offering escalations, and actively mentors Associate Services Architects. Working in close collaboration with portfolio leadership, the role supports offering strategy and product roadmap alignment, while periodically teaching customer classes or delivering service engagements to ensure content remains grounded in real-world customer experience.
Your Opportunity:
Strategy & Portfolio Leadership
Portfolio Direction:
Shape the Professional Services Portfolio by identifying gaps and opportunities and proposing and prioritizing new offerings aligned with corporate strategy and product roadmaps.
Offering Ownership:
Design, draft, and update consulting service offerings, enablement content, educational material, and technical presentations for webinars and events, and lead development of the most complex and strategic net-new offerings.
Standards & Quality:
Maintain high technical, content, and lab quality standards across the portfolio, ensuring that project outputs and contributions, including work from Associate Services Architects, consistently adhere to established team standards and templates.
Roadmap Alignment:
Stay informed about Tenable product changes, evaluate requirements for offering updates, and plan portfolio updates well ahead of product release.
Advisory:
Advise the Senior Director, Services Portfolio, on offering strategy, resourcing, and delivery risk.
Content Development & Delivery
Requirements Review:
Review user and technical requirements for completeness and clarity.
Collateral:
Create collateral for new offerings and evaluate existing offerings and content for accuracy and relevance.
Pre-Production Training:
Deliver pre-production training sessions to evaluate product suitability and gather early feedback.
Live Demonstrations:
Create live demonstration recordings for the Tenable product suite.
Content Review:
Perform content reviews with peers in Services, Technical Support, Customer Success, and Product Management to ensure quality and alignment with customer needs, and act as the final technical approver for release.
Customer Experience:
Periodically teach customer classes or deliver service engagements to obtain intimate knowledge of the customer experience.
Strategic Engagement & Support
Field Perspective:
Collaborate with Professional Services peers to understand the field perspective on service and training offering requirements.
Customer & Partner Engagement:
Engage with customers and partners to analyze market trends and the competitive landscape, and translate findings into portfolio decisions.
Problem Solving:
Provide solutions to a wide range of difficult problems while maintaining a positive attitude and positive working relationships, gathering information to support data-driven decisions.
Escalation Support:
Act as the final escalation point for Customer Care, Services, and Product escalations relating to portfolio content that the Associate Services Architect cannot resolve.
Staying Current:
Remain abreast of corporate direction and strategy, product roadmaps, messaging, and emerging trends in the security industry.
Project, People & Process
Delivery Oversight:
Independently manage assigned projects and provide delivery oversight of team members’ projects to ensure delivery on schedule and on budget.
Mentoring:
Mentor and develop Associate Services Architect colleagues, including setting expectations for the Associate role’s intake and review.
Process Improvement:
Remain abreast of educational learning frameworks, content development approaches, and technologies that may reduce cost or shorten development timelines, and drive adoption where they do.
Other Duties:
May perform other duties and responsibilities that management may deem necessary from time to time.
What You'll Need:
Experience
Security Foundations:
5+ years of overall experience in Information Security.
Vulnerability Management & Cybersecurity:
1+ years of experience in vulnerability management and broader cybersecurity operations, ideally utilizing enterprise assessment tools such as the Tenable product suite.
Services Experience:
3+ years of professional services, technical support, or sales engineering experience.
Curriculum Design:
Proven experience designing and delivering technical curricula, training, and customer enablement programs, as well as leading others to do so.
Knowledge and Education
Education:
B.S. degree in Computer Science or a related field preferred; equivalent experience considered.
Technical Depth:
In-depth knowledge of Windows and Linux operating systems and of TCP/IP networking.
Emerging Domains:
Working knowledge of web application security, container security, cloud environments (AWS/Azure), and ICS/SCADA systems, with in-depth expertise in at least one.
Security Tools:
Familiarity with security assessment tools such as Nessus, Kali Linux, and Metasploit.
Other Requirements
Communication:
Strong written and verbal communication skills, including the ability to present to senior internal and customer audiences.
Collaboration:
Strong interpersonal skills with the ability to work effectively with internal and external stakeholders, including at a senior level.
Autonomy:
Strong initiative and the ability to work remotely, both in a self-directed manner and as part of a geographically distributed team, setting direction for others without day-to-day supervision.
#LI-Hybrid
#LI-MS1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$145,000
—
$193,666.67 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Estonia - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients.
In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record.
Your Impact:
Strategic Portfolio Ownership:
Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate.
Build Stakeholder Relationships:
Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite).
Co-Create Success Plans & Workflows:
Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out.
Play Offense:
Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales.
Commercial Growth & Retention:
Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early.
Operational Excellence:
You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization.
Your Qualifications:
Proven GTM Track Record:
5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts.
Change Management & COE Mastery:
Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs).
Executive Presence & Storytelling:
Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders.
Commercial Acumen & C-Suite Framing:
A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency.
Workflow Consulting Expertise:
Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities.
Technical & Integration Literacy:
Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams.
AI-Enabled Capability:
Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations.
Standout Qualities:
Vertical Specialization:
You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team.
Certified Change Management Coach:
You have experience guiding organizations through large-scale software rollouts and operational change management.
Certified Project Manager:
You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations.
Peer Mentor:
You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization.
Team Dynamics:
You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices.
Our Work Style:
At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day.
Benefits & Perks:
28 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health Insurance (Employees + Dependents)
Life Insurance Plan
Utility Allowance (30 EUR/month, subject to taxation)
Fitness Plan (800 EUR/year)
Full-remote & On-demand access to Co-working space
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Hong Kong
Workplace: onsite
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
The Role
We have just opened our new office in Hong Kong and are looking for an Office Manager to make it run smoothly every day. You will be the first person our employees, clients and partners meet when they walk through the door, and the one who makes sure everything around them simply works.
Beyond daily operations, you will play a key part in the life of the office: client and partner visits, leadership trips, corporate events and summits. Several major events are already planned for the coming months, so you will be hands-on from day one. This is a great opportunity to shape a new office from the very beginning and set the standard for how it looks, feels and operates.
What You'll Do
Manage day-to-day office operations, facilities and workplace services, ensuring a professional and consistently client-ready environment.
Manage relationships with the landlord, building management, utilities, vendors and service providers.
Coordinate procurement, office supplies, furniture, maintenance, repairs and office improvements.
Coordinate with IT on employee equipment, workplace setup, access and meeting-room technology.
Liaise with relevant local authorities and external providers on office-related matters.
Provide operational and technical support for client meetings, conferences and corporate events, coordinating room setup, catering, vendors, AV/video-conferencing equipment and on-site logistics.
Provide on-site support during events and ensure any facilities, technical or vendor issues are resolved promptly.
Support visits of clients, partners and senior management, maintaining a high standard of workplace and guest experience.
What We're Looking For
1-3 years of experience in Office Management / Facilities, preferably in an international and client-facing environment.
Strong practical experience in facilities, procurement, landlord and vendor management.
Experience supporting corporate events, conferences and client meetings, including their operational and technical setup.
Strong organisational skills and ability to manage multiple priorities and suppliers independently.
Professional communication skills and a strong service-oriented approach.
Fluent English, written and spoken
Cantonese and/or Mandarin is a plus
Right to work in Hong Kong without visa sponsorship
Availability to start at short notice is a strong advantage
What We Offer
Permanent local employment contract with salary paid in HKD
The chance to set up and shape a brand-new office from the start
Close work with the leadership team, clients and partners
Multicultural working environment in a fast-growing global fintech
Vacation, sick leave and paid holidays
Company-provided laptop
Corporate Claude license
A company-funded learning budget to keep growing your skills and your career
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Senior Software Engineer, GenAI Platform
About the Team
Deliveroo's GenAI Platform team sits within Machine Learning Platform and builds the shared infrastructure that helps DoorDash, Wolt, and Deliveroo teams safely bring GenAI-powered products, agents, automation, and personalisation to production. Our mission is to increase the velocity of business impact from GenAI. A central pillar of that work is running frontier open-weight LLMs and VLMs (such as GLM, Qwen, Kimi, and DeepSeek) ourselves — real-time GPU serving, high-throughput batch inference, and fine-tuning on autoscaling GPUs — delivering large cost and latency wins (for example, a billion embeddings produced roughly 20× cheaper and visual models served roughly 72% cheaper). We also own core platform surfaces including the LLM Gateway, Agent Gateway, evals infrastructure, guardrails, and cost attribution.
About the Role
You will join a small, high-leverage team building production infrastructure for Generative AI at Deliveroo and DoorDash, leading the design and architecture of our open-weights model platform spanning inference and fine-tuning: real-time GPU serving, high-throughput batch inference, and model fine-tuning. You’ll set technical direction across model serving and inference engines, fine-tuning and training pipelines, GPU autoscaling and utilization, batch pipelines, backend services, and observability, and mentor engineers as you go. This role is ideal for a senior engineer who enjoys owning ambiguous, high-impact systems and pushing the cost/performance frontier of GPU inference and fine-tuning in a fast-moving technical area where product needs, model capabilities, vendor ecosystems, and cost/performance tradeoffs are evolving quickly.
You’re excited about this opportunity because you will…
Lead the design of infrastructure that helps teams move GenAI ideas from prototype to production, increasing the velocity of business impact from AI across the company.
Own and evolve our open-weights serving stack — real-time GPU endpoints, high-throughput batch inference, and fine-tuning (SFT/DPO/LoRA) — alongside the LLM Gateway, Agent Gateway, evals infrastructure, guardrails, and cost attribution.
Architect scalable, high-performance systems for model serving, batch inference, GPU autoscaling, and fine-tuning that power real customer and internal automation use cases
Push the cost and latency frontier of GPU inference — turning batch jobs that took days into hours and cutting inference cost by multiples — while giving product teams a clean choice across open-weight and closed-source models with reliability, fallback, observability, and cost controls built in.
Build platforms that support rapid experimentation while meeting production standards for latency, scale, monitoring, SLOs, playbooks, and operational excellence.
Partner closely with — and raise the technical bar for — ML engineers, product engineers, data scientists, and platform teams across DoorDash, Wolt, and Deliveroo to turn emerging GenAI capabilities into durable platform primitives.
Set technical direction for the future of the company's centralised GenAI platform — including emerging directions such as reinforcement learning (RLHF/RLVR), agent optimisation, and other post-training and agentic techniques — enabling the next generation of AI-powered products, agents, automation, and personalisation.
We’re excited about you because…
BSc, MSc or PhD in Computer Science or equivalent
5+ years of industry experience in software engineering
Deep backend engineering fundamentals, especially in Python and distributed systems.
Track record of designing and owning production services, APIs, data pipelines, or ML infrastructure at scale.
Experience operating systems in production, including observability, debugging, reliability, incident response, and performance/cost optimization.
Deep hands-on experience with LLM inference and/or fine-tuning of open-weight models in production — serving (latency, throughput, batching, autoscaling, GPU utilization) and/or fine-tuning (SFT/DPO/LoRA).
Demonstrated technical leadership: leading design across ambiguous, fast-moving technical areas, mentoring engineers, and turning customer use cases into reusable platform capabilities
Proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software
Nice To Haves
Experience with LLM inference engines and serving frameworks (e.g., vLLM, SGLang, TensorRT-LLM) in production
Experience with distributed/multi-node fine-tuning and training pipelines (SFT, DPO/RLHF, LoRA), including data preparation and evaluation
GPU performance work — multi-node/distributed inference, KV-cache/memory optimisation, quantisation (FP8/INT8/AWQ/GPTQ), or cold-start/throughput tuning
Experience with Kubernetes, cloud infrastructure (AWS/GCP), GPUs, serverless/elastic GPU platforms (e.g., Modal), or high-throughput batch systems
Experience with LLM gateways, model routing, vendor abstraction, or cost attribution
Experience building developer platforms, internal platforms, or self-serve infrastructure
Experience building and deploying AI agents or MCP servers in production
Experience with eval systems, LLM observability, tracing, RAG, search, or vector databases
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Bengaluru, India
We are looking for a Senior Project Manager to lead complex projects in a regulated environment and support successful delivery within scope, time, and budget. You will combine project management, Agile leadership, product management practices, and people leadership to help teams perform effectively and remain engaged.
Banking Platform is a regulated delivery environment where project management, Agile leadership, product practices, and people leadership come together. You will help drive successful delivery while supporting team engagement, sustainable ways of working, and continuous improvement.
Manage multiple projects or high impact programs from initiation through delivery
Define project scope, objectives, success criteria, milestones, and delivery plans aligned with business goals
Develop and maintain project plans, schedules, budgets, resource plans, and delivery forecasts
Facilitate Agile ceremonies and coach teams in Scrum, Kanban, and Lean practices
Identify and manage delivery risks, dependencies, impediments, and escalations
Ensure compliance with governance, risk, security, and regulatory frameworks
Drive continuous improvement using delivery metrics, retrospectives, and feedback loops
Communicate with stakeholders at all levels including senior management and executives
Build strong relationships with team members and create a positive collaborative working environment
Assess team engagement, motivation, workload, and overall team satisfaction
Conduct regular one to one discussions and identify concerns affecting employee satisfaction or performance
Identify potential attrition risks and coordinate retention actions with leadership, HR, and relevant stakeholders
Support employee career development, mentoring, feedback, recognition, and growth opportunities
Handle team conflicts, performance concerns, and sensitive people situations constructively and professionally
Ensure effective onboarding and integration of new team members
Monitor team capacity, utilization, workload distribution, and potential burnout risks
Work with staffing and leadership teams on resource planning, replacements, hiring needs, and team scalability
Promote recognition of strong performance and encourage a culture of ownership, accountability, and continuous improvement
Significant experience as a Project Manager in large scale Agile environments
Strong knowledge of Scrum, Kanban, and Lean principles
Proven ability to manage complex projects in regulated industries such as banking, financial services, or insurance
Strong people management and team leadership experience
Experience managing distributed or cross functional teams
Demonstrated ability to build highly engaged teams and manage retention and attrition risks
Strong coaching, mentoring, performance management, and conflict resolution skills
Excellent stakeholder management and influencing capabilities
Experience with Agile metrics and data driven continuous improvement
Strong facilitation and communication skills
Familiarity with product management practices, backlog refinement, and value based prioritization
Ability to balance delivery commitments with employee wellbeing, sustainable workloads, and long term team stability
Experience in financial services or investment banking
Experience managing geographically distributed or multicultural teams
Experience with workforce planning, team scaling, and employee retention initiatives
Agile certifications such as PSM II, CSM, or SAFe Scrum Master
Location: Metn, Lebanon
Toters is a tech-driven e-commerce and delivery platform that connects local merchants and shoppers, creating a vibrant network focused on customer satisfaction. Our commitment to excellence fuels continuous innovation, enhancing the shopping experience and ensuring every order is fulfilled with convenience and efficiency. By leveraging advanced technology, we support our merchants, simplify our shoppers’ experiences, and better serve our customers every day.
We are seeking a proactive and collaborative Business Development Associate from Saida to join our dynamic team. In this role, you will play a vital part in expanding our merchant network and fostering long-term relationships. Your primary responsibilities will include identifying and approaching potential merchants, showcasing the value of joining the Toters platform, and supporting a seamless onboarding process.
Responsibilities:
• Lead the acquisition of top restaurant and local store partners, engaging with key contacts and generating leads through various outreach methods.
• Understand the unique needs of each partner, proposing tailored solutions and presenting the benefits of Toters’ products and services to maximize their potential on our platform.
• Support data-informed negotiations, track KPIs, and prepare internal reports to monitor progress toward set objectives.
• Conduct market research and competitive analysis to identify trends and opportunities, collaborating with the marketing team on campaigns that attract potential merchants.
• Gather feedback from merchants and customers to identify areas for platform and service improvements, ensuring a smooth onboarding experience.
• Attend industry events and networking functions to build relationships within the local business community and strengthen connections with existing merchants.
• Utilize CRM tools to manage pipelines, maintain accurate records, and collaborate with internal teams to enhance the overall merchant experience.
Requirements:
• Experience in business development, sales, or a related role, preferably within e-commerce or delivery services.
• Strong problem-solving and analytical skills, with experience using data analysis tools.
• Familiarity with CRM software and MS Office, particularly MS Excel.
• Strong listening, negotiation, and presentation skills; training in sales or negotiation is a bonus but not required.
• Effective verbal and written communication abilities.
• Goal-oriented, with a focus on achieving business development objectives.
• Adaptable to changing circumstances and a fast-paced environment.
• Knowledge of the local market and trends is an advantage.
• BA/BS degree in Business Administration, Sales, or a related field.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, scale-ups, and high-growth organizations across industries such as SaaS, MarTech, CleanTech, and Environmental Services.
Unlike traditional outsourcing agencies, we place you directly with a client where you become an integrated, valued member of their team with long-term career growth opportunities.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a motivated SDR with strong outbound sales experience and an interest in sustainability, environmental impact, or B2B service sales.
This role focuses on generating qualified leads, engaging corporate decision-makers, and booking meetings for senior sales executives within the environmental and sustainability services space.
The ideal candidate is proactive, persuasive, and comfortable selling into mid-market and enterprise-level organizations.
Key Responsibilities
Conduct outbound prospecting to generate new business opportunities in environmental services.
Identify and engage decision-makers in operations, facilities, sustainability, and procurement roles.
Educate prospects on environmental compliance, waste reduction, and sustainability solutions.
Book qualified meetings for senior sales executives.
Use cold calling, email outreach, and LinkedIn to build pipeline.
Maintain and update CRM systems with accurate lead and activity data.
Research target industries such as manufacturing, retail, logistics, and corporate enterprises.
Consistently meet or exceed KPIs related to outreach, lead conversion, and meetings booked.
Collaborate with marketing and sales teams to refine messaging and outreach strategy.
Requirements
Proven experience in an SDR, BDR, or outbound sales role.
Strong outbound prospecting experience (cold calling, email, LinkedIn outreach).
Excellent communication and objection-handling skills.
Experience using CRM systems such as HubSpot, Salesforce, or similar.
Ability to engage professional stakeholders in mid-to-enterprise organizations.
Highly organized and target-driven.
Interest in sustainability, ESG, or environmental solutions is highly advantageous.
Preferred Experience
Experience selling B2B services such as utilities, logistics, compliance, or industrial services.
Familiarity with ESG reporting, sustainability consulting, or waste management sectors.
Experience working with UK, EU, or US corporate clients.
Benefits
💰 Competitive salary - based on experience and performance
🌍 Fully remote role with international exposure in the sustainability sector
🚀 Opportunity to work in the fast-growing green economy and ESG space
📈 Clear progression into Account Executive or Sustainability Sales roles
🎯 Performance-based incentives and KPI bonuses
🤝 Collaborative, mission-driven remote team culture
🌱 Work with companies making a real environmental impact
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for inference performance engineers who want to make the world's most demanding AI workloads run faster and more efficiently. You'll work across the stack, from the inference engine and runtime through scheduling, serving, and routing. Along the way you'll apply techniques like prefill/decode disaggregation, speculative decoding, and KV-cache management. You'll reason from first principles about where time and memory go, find what's holding performance back, and close the gap. Your work directly impacts how fast our customers' models run and how efficiently we serve them. This role is ideal for someone who thrives in a fast-paced startup environment and is eager to make significant contributions to the exciting field of LLM inference.
EXAMPLE INITIATIVES
You'll get to work on these types of projects as an Inference Performance engineer:
- Agentic Kernels in Production https://www.baseten.co/blog/agentic-kernels-in-production/
- How we built the new fastest API for GLM-5.2 https://www.baseten.co/blog/how-we-built-the-new-fastest-api-for-glm-52/
- Live draft model training for speculative decoding https://www.baseten.co/blog/live-draft-model-training-for-speculative-decoding/#eliminating-traditional-bottlenecks
- Making Kimi K3 Tokenization 18x faster https://www.baseten.co/blog/making-kimi-k3-tokenization-18x-faster-for-million-token-agentic-workloads/
- The Baseten Inference Stack https://www.baseten.co/resources/guide/the-baseten-inference-stack/
- Driving model performance optimization https://www.baseten.co/blog/driving-model-performance-optimization-2024-highlights/
RESPONSIBILITIES
- Implement and productionize cutting-edge inference techniques, working deep in runtime internals. That includes quantization, speculative decoding, KV-cache reuse, chunked prefill, LoRA, guided generation for structured outputs, and custom scheduling and routing algorithms.
- Profile and optimize inference end to end, from kernel launch overhead and memory layout up to request scheduling, prefill/decode disaggregation, and cache-aware routing. Run cross-layer investigations, such as tracing a tail-latency regression from request timing through routing and batching down to a kernel.
- Turn performance into cost savings. Improve tokens per GPU-hour, raise utilization, and give customers and internal teams clear latency/throughput/cost tradeoffs.
- Bring up and tune new model architectures on new hardware quickly, often in the same week they're released.
- Build benchmarking frameworks that measure real-world performance across model architectures, batch sizes, sequence lengths, and hardware configurations.
- Contribute upstream to open-source inference engines (vLLM, SGLang, TensorRT-LLM), and partner closely with model, infrastructure, and customer-facing teams to ship wins.
REQUIREMENTS
- Bachelor's, Master's, or Ph.D. degree in Computer Science, Engineering, Mathematics, or related field.
- Experience with one or more general-purpose programming languages, such as Python or C++.
- Familiarity with LLM optimization techniques (e.g., quantization, speculative decoding, continuous batching).
- Strong familiarity with ML libraries, especially PyTorch, TensorRT, or TensorRT-LLM.
- Demonstrated interest and experience in LLMs.
- Deep understanding of GPU architecture.
NICE TO HAVE
- Proficiency in enhancing the performance of software systems, particularly in the context of large language models (LLMs)
- Contributed to vLLM, SGLang, TensorRT-LLM, or another inference engine.
- Worked on large-scale distributed serving: autoscaling, load balancing, multi-region or multi-cloud capacity.
- Written or optimized GPU kernels (CUDA, Triton, CUTLASS, or similar)
- Worked on quantization (FP8/FP4, AWQ, GPTQ) or speculative decoding in production.
- Deep understanding of software engineering principles and a proven track record of developing and deploying AI/ML inference solutions.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin, US
New York, NY
Washington DC
European Cloudflare Hubs
About the Role
At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
About the Department
Cloudflare’s engineering teams build and maintain the systems and products that power our global platform. A global platform which is within approximately 50 milliseconds of about 95% of the Internet connected population, serving on average, over 46 million HTTP requests per second.
About the Team
Delivering this platform with high performance and efficiency depends on advanced Linux kernel and hardware capabilities, and that is where this team works.
The Performance Team owns overall system and application performance across that fleet: resource optimization, instrumentation, and the tooling that lets us see what the hardware is actually doing. System memory sits alongside CPU cycles, network processing, and storage IOPS as a first-class resource, and how the kernel manages it is increasingly the thing that decides how hot we can safely run every machine we own.
We work upstream first. Several of us maintain or regularly contribute to the Linux kernel, and our default is to fix problems in mainline rather than carry private patches. This role is built on that principle.
The problem you would own
Using memory efficiently is one of the highest-leverage problems we have. At our scale, how the kernel's memory-management subsystem behaves under pressure has direct consequences for both performance and cost. As DRAM prices climb, getting more out of the memory we already own is a real lever on infrastructure spend.
Using custom low-overhead instrumentation on production servers, we have identified several scalability bottlenecks in the kernel memory layer that show up under real workloads. We are looking for an expert to take on these problems, fix them against production workloads, and drive the changes upstream. Solving them lifts efficiency and latency across the entire fleet rather than in one place.
What you will do
Diagnose and fix performance and scalability bottlenecks in the Linux kernel memory-management subsystem, informed by real production telemetry at a scale few environments can offer.
Land your work upstream. We expect MM changes to go to mainline first and want you to keep doing the maintainership and review work that earns standing in the community.
Build and extend low-overhead kernel instrumentation (tracepoints, BPF, perf) so we keep measuring before we change, and prove the impact afterwards.
Partner with kernel, networking, storage, and product engineers across the company to turn observed system behavior into concrete MM improvements.
Set technical direction for how Cloudflare uses, tunes, and evolves kernel memory management as we push utilization higher.
Requirements
Deep expertise in the Linux kernel memory-management subsystem: the page allocator, virtual memory and memory mapping, reclaim, and the locking and concurrency that hold it together.
A track record of upstream Linux contribution, ideally including maintainership or sustained work in MM or an adjacent subsystem.
Strong systems programming in C, with the judgement to make high-risk changes to shared infrastructure safely.
Ability to dive deep into a complex codebase while keeping the fleet-wide picture in mind, and to own a problem and its outcome rather than a single patch.
Clear communication with engineers across many teams, since the symptoms of an MM problem usually show up far from the MM code.
Bonuses
Strong understanding of Linux kernel internals pertaining to memory management
Experience troubleshooting and resolving performance issues in large-scale distributed systems.
Experience with large scale configuration/deployment management.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Figma Research team is hiring an experienced researcher to support our core product, Figma Design, and actively shape and execute research to drive scale, tap new opportunities, and ensure Figma continues pushing innovation in design and production tooling. Partnering with Product, Design, and Engineering, you'll bring a deep passion for research and strategy, pushing the envelope with AI-led experiences and laddering key user needs to critical product decisions — tackling our highest impact problems and influencing company strategy for both the short- and long-term.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design
Partner closely with product leaders to identify opportunities, generate strategy, and define success
Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma's businesses
Translate research insights into a compelling narrative that shapes product roadmap priorities
Advocate for the role of Research as a strategic partner in the business process
We'd love to hear from you if you have:
7+ years of experience in UX research or user insights at a high growth B2B SaaS company
Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations — including research on AI-powered features or products exploring AI applications
Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions
A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the "so what" to inspire action
Ability to balance speed, rigor, and competing inputs — pivoting direction, weighing user research, strategy, business insights, and team input in decision-making, and seeking solutions in creative ways
While it's not required, it's an added plus if you also have:
2+ years in product design, user centric product management, product development, and/or front end engineering
A familiarity and depth of experience using Figma's products
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This is an overnight shift role with working hours of 12:00am - 7:00am EST.
As a Support Engineer on our U.S. Government Support Engineering team, you operate at the critical intersection of Support and Engineering, enabling public sector organizations and United States government agencies to run GitLab in some of the most secure and constrained environments in the world. Your work directly supports national security missions, including customers operating within FedRAMP-authorized, air-gapped, and classified or semi-classified environments where traditional troubleshooting approaches are not always possible.
In this role, you will engage deeply with GitLab through the command line; analyzing logs, system behavior, and application performance with strong Linux fundamentals and an understanding of how GitLab’s components interact end-to-end. You may partner with Product and Engineering to reproduce and document edge-case defects using sanitized or redacted data, or contribute directly to the product by opening merge requests that resolve customer-impacting issues. Beyond resolving individual cases, you’ll help strengthen GitLab by improving documentation, support workflows, and institutional knowledge, ensuring that lessons learned in highly regulated environments benefit the broader platform; all while working in a fully remote, highly collaborative environment built on trust, autonomy, and shared ownership.
Some examples of our projects:
A tool to quickly analyze strace output
A solution to capture the state of a customer’s server for easier troubleshooting
A functionality to ChatOps to make it easier to identify user accounts on GitLab.com
What you’ll do
Collaborate closely with public sector customers, including U.S. government agencies, the Department of War, and Intelligence Community organizations, to diagnose, troubleshoot, and resolve complex issues in GitLab deployments operating under strict security, compliance, and operational constraints.
Perform deep, hands-on technical investigations using Linux command-line tooling and GitLab internals to analyze logs, system performance, and application behavior, often with limited telemetry or incomplete datasets. You will trace issues across infrastructure, application, and code paths to identify root causes, recommend mitigations, and drive durable fixes; frequently partnering with GitLab Product, Development, and Infrastructure teams to ensure outcomes that meet both mission and platform reliability requirements.
Create and update clear, reusable documentation and support content based on real customer interactions to improve self-service and reduce repeated issues.
Participate in regular
pairing sessions
with other Support Engineers and act as a
stable counterpart
to cross-functional teams to share knowledge and improve support processes.
Contribute to building and refining internal support tools and workflows, including automation and troubleshooting utilities, to make diagnosing and resolving issues more efficient.
Participate in weekday and weekend on-call rotations, providing timely emergency support for self-managed customers operating in restricted and compliance-focused environments.
Support the growth of the team by reviewing applications and assessments, and participating in interviews and hiring decision discussions.
What you’ll bring
Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position
Experience managing customer-facing cases across the full support lifecycle, from initial inquiry and triage through reproduction, escalation, and resolution
Strong Linux systems administration knowledge, with the ability to troubleshoot performance and configuration issues in complex environments
Familiarity with AI/LLM-powered developer tooling and gateway architectures (for example GitLab Duo, AI gateway configurations, or similar model-serving/proxy layers), including how they're deployed and troubleshot in self-managed or air-gapped environments
Ability to use scripting languages (preferably Ruby or Bash) and work within model-view-controller frameworks (preferably Ruby on Rails) to investigate and resolve issues
Practical experience with Git and continuous integration/continuous delivery (CI/CD) workflows
Skill in creating and maintaining clear, accurate support content and technical documentation
Ability to explain complex technical topics in a clear, empathetic way to customers and coworkers with varying technical backgrounds
Familiarity with DevOps practices and container-orchestration technologies such as OpenShift and Kubernetes
Understanding of common information security and compliance concepts and controls (for example DISA STIG and SELinux), and eligibility to work on United States federal customer environments as required for this role
About the team
At GitLab Federal, LLC, the U.S. Government Support Engineering team partners with public sector organizations and United States government agencies to support GitLab in highly secure, mission-critical environments. Our work directly enables national security outcomes, supporting customers across the Intelligence Community, Department of War, and other federal, state, and local government entities operating within regulated and restricted boundaries.
We are embedded within Support Engineering and work closely with Product, Development, Infrastructure, Customer Success, and Sales to solve complex, high-impact technical challenges. Our team frequently dives into code, logs, and architectural behavior to understand not just what is failing, but why; especially in environments with sanitized data, limited visibility, and strict compliance controls such as FedRAMP. We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$95,200
—
$160,800 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
What this role is about
You'll manage a team of Assigned Support Engineers who provide relationship-based technical support to GitLab's biggest enterprise customers. ASEs work proactively with customers to find root causes and prevent repeat issues, which is different from working a ticket queue. They also turn their actions and activity into outcomes and deliverables that show customers the ROI they get from GitLab.
You'll build a team that works independently, owns issues from start to finish, and knows when to ask for help. When a customer relationship is in trouble, you'll work alongside the account teams to bring it back to health. You'll also help improve the ASE program in ways that matter to customers and to the company.
What you'll do
Hire, coach, and develop ASEs. Hold regular 1:1s, give direct feedback, deal with performance issues early, and build a team where people feel safe raising problems.
Pay attention to engagement and retention, and coach the team on GitLab's values and operating principles.
Train ASEs to run technical interviews so the hiring pipeline doesn't depend on you.
Set clear goals and expectations, track progress across onboarding, relationships, escalations, and KPIs, and connect the team's work to company priorities. Help ASEs prioritize across accounts when everything feels urgent.
Lead escalations from start to finish. Work with Engineering, Product, Sales, and Customer Success to get the right people moving, and keep the customer informed and confident in the plan.
Work alongside the account teams to bring at-risk customers back to health, including renewal and expansion risk driven by support concerns. Build the recovery plan, drive the technical side, and report on progress until the customer is stable.
Help ASEs translate their actions and activity into outcomes, deliverables, and ROI, and present that to customers and executives in clear decks that cover what happened, what you're doing about it, and what comes next.
Work with the ASE leadership team on initiatives that improve the program and customer outcomes, and see yours through to results.
Partner with Sales, Customer Success, CSMs, Product, and Engineering to push for what customers need, and contribute utilization and onboarding data to capacity and headcount planning with Finance and sales leadership.
Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach ASEs to do the same.
What you'll bring
5+ years in technical support, with at least 2 years managing customer-facing technical teams.
Experience with high-touch or assigned support for enterprise customers. Professional services delivery counts. Experience across Self-Managed, GitLab Dedicated, and GitLab.com is a plus.
A strong record of handling escalations with both internal teams and customers. You stay calm, keep people aligned, and know when to bring in leadership.
The ability to turn a complicated or nuanced situation into a clear written story and tie activity to outcomes with numbers.
A customer-centric approach balanced with good judgment about what the service, the team, and the company can deliver, and experience working with account teams to bring struggling customers back to health.
A record of getting work done across teams through influence and strong working relationships. You can work with Sales, CS, and account teams to set clear expectations for the ASE service and find the right path for each customer.
Willingness to be available outside standard hours, including weekends, for the occasional critical escalation or customer-impacting incident.
Comfort with ambiguity and change. You keep a team steady while priorities, processes, and the program evolve, and you explain the reasons for changes so people stay engaged.
A strong technical foundation to guide engineers in complex, production-critical environments, including Linux system administration and web application development concepts. Familiarity with Git, DevOps practices, or GitLab is helpful.
A history of developing engineers at different skill levels through real feedback, mentoring, and clear expectations.
Process skills that make a team more efficient without adding bureaucracy, and comfort leading a remote, globally distributed team using metrics and customer feedback.
About the team
The ASE team is spread across AMER, EMEA, and APAC and works mostly async, with regular pairing sessions, 1:1s, and Slack. We support GitLab's largest and most strategic customers, who run GitLab in production-critical environments. We dig into code and logs, work across departments, and focus on root cause, trends, preventing repeat issues, and providing the technical acumen that helps customers get the most value out of GitLab for their business.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Technical Program Manager, Performance and Infrastructure – Engineering PMO
Cloudflare is seeking a highly skilled, self-motivated Technical Program Manager (TPM) to lead strategic, multi-quarter initiatives within our Performance and Infrastructure organization. As a vital link between Product, Engineering, Capacity Planning, Finance, and Reliability, you will drive a unified strategy from initial conception through to successful execution.
In this role, you will be deeply involved in gathering requirements, defining deliverables, and reporting on progress. You will manage stakeholder expectations, proactively identify risks and dependencies, and ensure the delivery of predictable, high-impact outcomes.
The ideal candidate is process-oriented yet remains flexible and iterative. You excel at navigating ambiguous technical challenges, fostering collaboration across teams, and asking the insightful questions necessary to drive stakeholders toward measurable results. This position requires a professional capable of managing complex tradeoffs and coordinating teams across global time zones.
Key Responsibilities
As a Senior Technical Program Manager (TPM), you will be responsible for a portfolio of foundational infrastructure initiatives, including program planning, execution cadence and leadership reporting and alignment. This role is a product-minded TPM position that combines technical program discipline with shaping program vision, customer needs, use cases, success measures, and roadmap tradeoffs. This role requires a strong blend of technical acumen, strategic thinking, and organizational leadership.
Program and Portfolio Leadership
Strategic Planning:
Lead execution for key initiatives, focusing on Infrastructure Efficiency and Engineering Reliability.
Leadership Alignment:
Partner with Product and Engineering leaders to establish goals, metrics, and decision frameworks.
Portfolio Visibility:
Maintain program plans, roadmaps, dependency maps, and executive status reports.
Cross-Functional Alignment:
Align Product, Engineering, Infrastructure, Capacity, Data, Finance, Ops, and Security teams.
Decision Management:
Identify tradeoffs early, document decisions, and manage escalations to resolution.
Customer Representation:
Represent internal technical users and integrate their workflows into program planning.
Infrastructure Efficiency
Utilization Insights:
Establish fleet-wide reporting for resource usage (CPU, bandwidth, memory, storage I/O, and RPS) to inform capacity planning and cost-efficiency strategies. Build automations and AI agents to handle routine program administration at scale.
Strategic Alignment:
Coordinate shared dependencies across Infrastructure Engineering, Capacity Planning, Traffic Engineering, and Network Infrastructure workstreams where resource management and tracking intersect.
Engineering Reliability
Program Ownership:
Lead end-to-end chaos engineering, from test planning and execution to results publication.
Execution & Readiness:
Coordinate readiness reviews, go/no-go decisions, and safe execution of production resilience tests.
Tracking & Reporting:
Track remediation, evaluate program impact, and maintain roadmaps, dashboards, and runbooks.
Desirable Skills and Knowledge
BS+ in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
5+ years of technical program management experience, preferably in infrastructure, reliability, performance, data platforms, distributed systems, or large-scale engineering environments.
Strong technical fluency with infrastructure systems, telemetry/observability, reliability practices (SLO/SLIs), capacity planning, data pipelines, traffic management, progressive rollouts, or blast-radius reduction.
Proven experience partnering with Product and Engineering to clarify vision, represent internal customer workflows, define use cases, prioritize requirements, and measure success.
Ability to create realistic project plans, manage dependencies, and oversee execution to meet commitments and deliver with predictability.
Excellent communication skills, with the ability to tailor technical complexity for diverse audiences, from engineering teams to executive leadership.
Experience working across multiple time zones and multiple cross-functional teams.
Fluent with Confluence, Jira, dashboards, and project planning tools.
Hands-on experience or a strong competency in leveraging AI productivity tools and development platforms to automate routine program administration, with rigorous human-in-the-loop review of AI output
Comfortable managing tight deadlines, changing priorities, and ambiguity
Experience with various development and delivery methodologies (Agile, Waterfall, Kaizen, Scrum, or hybrid approaches).
Ability to bring structure to ambiguity, act as a self-starter, and drive issues to resolution with empathy and sound judgment.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Atlanta, Georgia; Toronto, Ontario; Athens, Georgia
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As our Vice President, Information Security, you will step up as the de facto security leader owning Docebo’s global security strategy across product, cloud, GRC, and AI. This is not an advisory tower role; you will operate at executive altitude while staying close to real architecture, engineering decisions, threat modeling, and control execution. You will drive hard, measurable risk reduction while pioneering AI-first security practices that empower our business to move fast with complete confidence.
THE DAY-TO-DAY 🗓️
- Architect Global Strategy: Own and evolve Docebo’s enterprise security roadmap across product security, cloud hardening, GRC, privacy, and incident response to achieve measurable control maturity.
- Embed Security by Design: Partner deeply with Product and Engineering to integrate threat modeling, secure SDLC, CI/CD security, identity controls, and vulnerability remediation into core engineering workflows.
- Pioneer AI-First Security: Build robust governance and controls for AI products and internal tooling while harnessing AI to automate detection, vulnerability management, and threat response.
- Champion Customer Trust: Lead compliance programs (SOC 2, ISO 27001) backed by real controls, and represent Docebo with executive credibility in board updates, audits, and enterprise customer due diligence.
- Elevate Defense Operations: Strengthen security telemetry, threat intelligence, and detection across cloud and corporate environments to protect against emerging modern attack patterns.
- Empower High-Impact Teams: Lead and coach a talented security team, building a high-accountability culture focused on clear outcomes, rapid execution, and continuous learning.
YOUR SUPERPOWERS ⚡
- Proven Executive Leadership: Significant experience leading information security programs in a software, SaaS, or tech product environment with a track record of executive and board collaboration.
- Deep Technical Foundations: Hands-on mastery of application security, cloud security (AWS), infrastructure, identity systems, secure SDLC, and modern vulnerability management.
- Mandatory Certification: Active CISSP credential backed by a deep understanding of SOC 2, ISO 27001, privacy regulations, and enterprise SaaS security standards.
- Collaborative Business Driver: Exceptional ability to forge trusted partnerships across Product, Engineering, Legal, and Sales, acting as an enabler who balances security with business velocity.
- Outcome-Focused Execution: A clear track record of using metrics and business risk language to make decisive, risk-informed choices in complex, ambiguous environments.
BONUS POINTS 🎯
- AI Security Expertise: Hands-on experience securing AI-enabled products and LLMs, or utilizing AI tools to scale security operations and automated testing.
- Advanced Technical Certifications: Additional credentials such as CISM, CISA, CCSP, AWS Security Specialty, or GIAC, combined with offensive security or red teaming experience.
- Enterprise & Public Sector Reach: Proven experience navigating FedRAMP standards, public-sector requirements, and high-growth global SaaS expansion.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
ОфисBoston, MA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia
Estonia - Remote; We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
ОфисHong Kong
seniorLondon, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorBengaluru, India
Metn, Lebanon
УдалённоSouth Africa
ГибридSan Francisco; Toronto; New York; Montreal; Seattle
География найма не уточнена
San Francisco, CA • New York, NY • United States
УдалённоRemote, United States; This is an overnight shift role with working hours of 12:00am - 7:00am EST; We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, United Kingdom
seniorThis position requires a professional capable of managing complex tradeoffs and coordinating teams across global time zones; Experience working across multiple time zones and multiple cross-functional teams