About Upsun (formerly Platform.sh): Upsun is a cloud application platform designed for hybrid teams where AI agents write and test code and humans focus on problem-solving. It offers predictable performance, secure and compliant environments, real-time observability, fast cloning and provisioning, and AI-ready features. The company supports a global remote workforce and values curiosity, innovation, and collaboration.
Impact of a Customer Retention Manager:
As a Customer Retention Manager, you will protect and grow revenue across a high-volume portfolio of customer accounts through proactive human outreach and health monitoring. You will build relationships at scale, catch risks early, and ensure renewal conversations are natural and low-friction. You will work within workflows, health scoring, automation, and segmentation to scale retention effectively. Reporting to the VP of Customer Success, you will collaborate with Sales, Customer Success, Product, Data, and GTM teams to inform retention strategy and engagement models.
What to expect:
— Manage a rolling pipeline of customer renewals, initiating conversations ahead of contract expiration and driving accounts to close.
— Help build and improve scalable retention and renewal workflows using Salesforce and integrated tools.
— Own direct outreach to smaller and long-tail accounts by proactively building relationships.
— Contribute to designing customer lifecycle journeys, engagement triggers, and tech-touch motions.
— Use customer health scoring frameworks to identify at-risk accounts early and develop save strategies.
— Support implementation of automated outreach, lifecycle campaigns, and renewal risk workflows, and identify opportunities to leverage AI and automation.
— Negotiate pricing, contract terms, and multi-year agreements within company guidelines.
— Partner with Customer Success Managers and Account Executives to identify and close upsell and cross-sell opportunities during renewals.
— Collaborate closely with internal teams to support retention strategy and customer engagement.
What you bring:
— Experience managing a rolling renewal pipeline and engaging customers ahead of contract expiration.
— Commercial negotiation skills for pricing, contract terms, and multi-year agreements.
— Ability to identify at-risk accounts early and collaborate on save strategies.
— Hands-on experience with Salesforce or similar CRM, including operational workflows or lifecycle processes.
— Solid understanding of customer health scoring, lifecycle automation, and retention strategy.
— Proven ability to identify upsell and cross-sell opportunities in partnership with CSMs and Account Executives.
— Comfort operating across customer-facing engagement and systems/process design conversations.
— Commitment to continuous improvement and seeking better ways to engage customers and support scalable operations.
Where we hire:
Remote work with focus on candidates located in the UK, France, Spain, Germany, or Canada. No visa sponsorship available; candidates must be authorized to work in these countries.
How we hire:
Four video interviews via Google Meet: Talent Acquisition (45 min), Hiring Manager (60 min), Team (60 min), Executive (45 min). Background checks required.
What we offer:
— A product with positive impact as a proud B Corp.
— Recognized workplace by Forbes and France’s Best Workplaces for Women.
— Flexible, open, and inclusive culture valuing employee voice.
— Global diverse team.
— Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program.
You belong here:
Upsun celebrates diversity and fosters an inclusive, equitable, and supportive workplace. Accommodations are available during the hiring process to ensure accessibility and comfort.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Responsible for the daily operation and maintenance of company laptops, with macOS as the primary focus, as well as Windows computers, mobile devices (iOS and Android), IP phones, and other desktop IT equipment. This includes device imaging and setup, software and hardware installation, configuration, updates, maintenance, troubleshooting, and issue resolution.
Maintain office IT systems, including IP phones, video conferencing and wireless presentation systems, printers, CCTV, and access control. Support server room operations, structured cabling, UPS systems, switches, access points, and routine inspections. Monitor infrastructure availability and performance through dashboards and alerts. Basic knowledge of servers, networking, audio-visual systems, and electrical principles is required.
Perform daily monitoring and testing of office Wi-Fi, wired networks, and VPN connections, and troubleshoot network-related issues
Work with teams to identify valuable AI and automation opportunities, deliver end-to-end solutions, and drive adoption through demonstrations, training, and hands-on support. Measure the impact and use AI tools to improve troubleshooting, ticket handling, documentation, and reporting.
Support regional offices with IT rollouts, new office setups, and on-site project delivery. Travel when required and provide technical support and coordination throughout the implementation.
Create and maintain IT knowledge-sharing documents, SOPs, and the service desk knowledge base. Implement Global IT strategies, technical standards, guidelines, and solutions while continuously improving employees’ IT service experience and satisfaction.
Manage vendor relationships and coordinate equipment procurement, installation, maintenance, and technical support with external service providers.
What We Look For In You
Bachelor's degree or above; computer science, software engineering, networking or other related majors are preferred.
At least 3 years of working experience in IT support, IT engineering or a similar hands-on technical role, with working experience in large IT companies preferred. Operation and maintenance experience across Windows, macOS, WiFi network, VPN network and smart office systems is required.
Basic knowledge of server and network administration: Windows Server or Linux, virtualisation, backup and restore, switches, VLANs, WiFi controllers, firewalls and VPN. Certifications such as CCNA, Microsoft or Linux are a plus.
Demonstrated software engineering ability: strong Python (or an equivalent language) plus PowerShell or Bash; comfortable with Git and code review; able to build, test, document and maintain internal tools and integrations against REST APIs. Please be ready to share a portfolio, GitHub profile or examples of tools you have built.
Hands-on AI practitioner: daily user of AI assistants (e.g. Claude, ChatGPT) with effective prompting skills, plus practical experience building AI agents, AI skills or MCP integrations. Experience deploying AI solutions for non-technical users is a strong plus.
Comfortable working directly with business stakeholders to turn unclear requirements into practical, deliverable solutions, and capable of presenting and providing training to non-technical users. Strong communication, presentation, and facilitation skills, with a proactive approach to problem-solving. Able to work independently and collaboratively, accommodate flexible working hours including evenings & weekends, and travel to regional offices when required.
Fluent in Malay,English and Mandarin listening and speaking
Perks &
Benefits
Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
Meal allowance
Transportation allowance (T&C apply)
Monthly team building
Fitness & wellness benefits per annum
Convenient workplace (5 minutes walk from MRT TRX)
Insurance coverage for employees & dependants
Excellent prospects for growth and promotion
Employee engagement, recognition and appreciation program
Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Задачи:
- Build and maintain infrastructure and backend services that enable crypto products
- Design APIs and event-driven architectures to handle high-volume transaction processing securely and efficiently
- Partner with platform and infrastructure engineers to ensure scalability, observability, and resilience
- Contribute to documentation, tooling, and best practices across the engineering organization
Требования:
- 5+ years of professional experience in backend or distributed systems development
- Experience with L2 blockchains, protocols and crypto infrastructure
- Proven success building production-grade APIs and financial services at scale
- Proficiency in Node.js or similar modern backend frameworks (TypeScript, NestJS, Go, or Java)
- Familiarity with cloud-native architecture (Kubernetes, AWS) and event-driven or microservice-based systems
- Strong communication and collaboration skills across product and platform teams
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Location: Remote-Friendly, United States; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
The Security Engineering team's mission is to safeguard our AI systems and maintain the trust of our users and society at large. Whether we're developing critical security infrastructure, building secure development practices, or partnering with our research and product teams, we are committed to operating as a world-class security organization and keeping the safety and trust of our users at the forefront of everything we do.
What You’ll Do:
Conduct red and purple team engagements simulating advanced threat actors across our cloud infrastructure, endpoints and bare metal deployments.
Penetration test specific, high value deployments.
Contribute to AI-assisted security testing tooling and workflows.
Work cross functionally with other security and engineering teams, particularly on AI-specific attack scenarios.
Document and present findings to technical and executive audiences, translating attack narratives into actionable risk insights that inform security roadmaps.
Who You Are:
5+ years of hands-on experience in red teaming and offensive security operations
Deep expertise in at least two of: macOS security, Linux Security, Cloud security (GCP/AWS/Azure), Kubernetes, CI/CD pipelines
Track record of discovering novel attack vectors and chaining vulnerabilities creatively
Experience conducting adversarial simulations against well-defended environments
Strong engineering skills (Python, Go, or similar)
Ability to write clear findings that drive action, helping teams understand risk and prioritize fixes
Collaborative approach, working in close collaboration with the blue team
Strong candidates may also have experience with:
Prior work at organizations with state actor threat models
Interest in AI safety and how security engineering contributes to responsible AI developments
Background testing AI/ML systems or agentic workflows
Familiarity with detection engineering and SIEM/EDR platforms from the defensive side
Experience with data center security or hardware-based attacks
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Solutions Architect on GitLab's India team, you'll be a trusted advisor to prospects, customers, and partners across India. You'll help them understand how GitLab's AI-powered DevSecOps platform addresses technical requirements and business goals across the software development lifecycle. This role supports Commercial and Enterprise segments in India's Southern Region. Experience with Global Capability Centers (GCCs), Digital Native organizations, and startups is highly valued given the accounts you'll support.
You'll partner closely with Account Executives and cross-functional teams to own technical evaluations, including proofs of value and workshops, shape solution architectures, and bring customer feedback to Product Management. You'll also occasionally support regional go-to-market partners that provide Professional Services. Your work will help customers adopt GitLab successfully, support revenue growth through solution selling, and build long-term, trusted relationships.
What you’ll do
Lead technical discovery, demonstrations, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the software development lifecycle.
Own the technical evaluation process, including solution design, proofs of concept or value, workshops, and technical contributions to tenders, audits, and value stream assessments.
Collaborate with Account Executives and regional sales teams across Commercial and Enterprise segments to shape account strategies for new customer acquisition and expansion, with a focus on GCC, Digital Native, and startup accounts.
Support regional go-to-market partners that provide Professional Services, helping them deliver consistent technical guidance and apply effective practices during partner-led engagements.
Represent GitLab at online and in-person marketing events, including webinars, industry events, presentations, roundtables, panels, demonstration days, and hackathons.
Build trusted relationships with technical practitioners and business leaders, guide GitLab-driven transformation, and help customers become GitLab advocates.
Advise customers on modern software development, continuous integration and continuous deployment (CI/CD), security, and cloud practices to improve their return on investment.
Share customer feedback, use cases, and competitive insights with Product Management, Engineering, Sales, and Marketing while continuing to build expertise and reusable guidance in GitLab, DevSecOps, AI, and cloud technologies.
What you’ll bring
Experience guiding Commercial and Enterprise customers through solution design and evaluation in technical presales, consulting, or a similar role.
Experience working with India's GCCs, Digital Native organizations, and startups is highly valued.
Knowledge of the end-to-end software development lifecycle, including modern DevSecOps practices and CI/CD workflows.
Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, with the ability to connect platform capabilities to customer use cases.
Practical knowledge of cloud computing concepts and related technologies, including deployment, security, and operations options.
Ability to lead proofs of concept or value, contribute to tenders or audits, and design and run workshops or value stream assessments.
Clear technical communication and presentation skills, with the ability to adapt your message for practitioners and senior business and technical decision-makers.
Skill in building trusted relationships, listening with empathy, advocating for customers, collaborating with go-to-market or Professional Services partners, and continuously learning new technologies.
About the team
The Solutions Architect team is part of GitLab's Sales organization and serves as the technical counterpart to Account Executives. This role focuses on Commercial and Enterprise opportunities across India's Southern Region and works with Account Executives, the broader go-to-market team, and regional partners that provide Professional Services. The team advises on architecture, runs technical evaluations such as proofs of value, and guides customers through digital transformation. We collaborate asynchronously with Sales, Product Management, Engineering, and Marketing to share effective practices, create reusable technical resources, and represent the voice of the customer. Our focus is helping customers modernize software delivery, adopt GitLab at scale, and navigate a changing AI and DevSecOps landscape.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, South Korea
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Solutions Architect on GitLab's South Korea team, you'll be a trusted advisor to enterprise prospects, customers, and partners. You'll help them understand how GitLab's AI-powered DevSecOps platform addresses technical requirements and business objectives across the software development lifecycle. Experience working with Chaebol’s or other large conglomerate organizations is highly valued given the accounts you'll support. Using your technical expertise, knowledge of cloud and modern software development practices, and customer empathy, you'll guide organizations through digital transformation from planning through monitoring.
You'll partner closely with our Account Executives and cross-functional teams. You'll own technical evaluations, including proofs of value and workshops, shape solution architectures, and represent the voice of the customer to product management. You'll also support GitLab's South Korea go-to-market partners, who act as our regional professional services arm, by helping enable and guide their technical delivery. Your work will drive successful platform adoption, support revenue growth through solution selling, and build long-term, trust-based relationships that show GitLab's differentiated position in an AI-driven DevSecOps landscape.
What you’ll do
Lead technical discovery, demonstrations, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full software development lifecycle.
Own the technical evaluation process, including solution design, proofs of concept or proofs of value, workshops, and the technical components of tenders, audits, and value stream assessments.
Collaborate with Account Executives and regional sales teams across South Korea to shape and execute account strategies that support new customer acquisition and expansion, with a focus on enterprise accounts.
Support and enable GitLab's South Korea go-to-market partners, who operate as the region's professional services arm, to promote consistent technical delivery and best practices across partner-led engagements.
Represent GitLab at online and in-person marketing events, including webinars, industry events, booth sessions, presentations, roundtables, panels, demonstration days, and hackathons.
Build trusted relationships with technical practitioners and business leaders, guiding them through GitLab-supported transformation and helping them become GitLab advocates.
Advise customers on modern software development, continuous integration and continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
Serve as the voice of the customer across product management, engineering, sales, and marketing by sharing feedback, use cases, and competitive insights that inform the product roadmap and positioning.
What you’ll bring
Experience engaging with enterprise customers in technical presales, consulting, or similar roles and guiding them through solution design and evaluation.
Proficiency across the software development lifecycle, including modern DevSecOps practices, continuous integration and continuous deployment workflows, and GitLab or comparable source control and collaboration platforms.
Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
Clear technical communication, presentation, and relationship-building skills, with the ability to adapt messages for practitioners and senior business and technical decision-makers and represent customer perspectives across Product Management, Engineering, Sales, and Marketing.
Motivation to continue developing professionally by learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.
Fluency in Korean and English.
About the team
The Solutions Architect team is part of GitLab's Sales organization and serves as the technical counterpart to Account Executives. This role focuses on Enterprise opportunities across South Korea and works with Account Executives, the broader go-to-market team, and regional partners that provide Professional Services. The team advises on architecture, runs technical evaluations such as proofs of value, and guides customers through digital transformation. We collaborate asynchronously with Sales, Product Management, Engineering, and Marketing to share effective practices, create reusable technical resources, and represent the voice of the customer. Our focus is helping customers modernize software delivery, adopt GitLab at scale, and navigate a changing AI and DevSecOps landscape.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a Data Engineer on the Data Science & Analytics team, you will build the data foundation for Anthropic’s quote-to-cash lifecycle: the path a deal takes from opportunity through revenue. You will design the canonical data models so that Sales, Deal Desk, Order Management, Revenue Operations and Finance work from one governed, auditable definition of what was sold, on what terms, and where each deal stands. You will partner closely with DS&A and with GTM and Finance systems teams who own Salesforce, CPQ and billing to make quote-to-cash data reliable, well-modeled and self-serve as our business scales.
Responsibilities
Understand the data needs of Deal Desk, Order Management, Revenue Operations, Finance and Sales systems teams, and translate them into technical requirements
Design, build and own data models that transform raw Salesforce, CPQ, and billing data into canonical datasets
Establish high data integrity standards and SLAs to ensure timely, accurate delivery of data
Partner with Salesforce, CPQ and billing engineers on upstream schema changes, new fields and ingestion so the warehouse faithfully mirrors the systems of record
Build foundational data products, dashboards and tools to enable self-serve analytics to scale across GTM teams
Influence stakeholder roadmaps from a data perspective, and become the expert on Anthropic’s GTM data models and architecture
You might be a good fit if you have
5+ years of experience as a Data Engineer, Analytics Engineer or in a similar Data Science & Analytics role, ideally partnering with GTM, Revenue Operations or Finance teams.
A passion for the company's mission of building helpful, honest, and harmless AI.
Hands-on experience modeling Salesforce data and at least one adjacent quote-to-cash system: CPQ, contract lifecycle management, billing and invoicing, or ERP.
Expertise in building multi-step ETL jobs, building robust data models through tooling like dbt; proficiency with workflow management platforms like Airflow and version control management tools through GitHub.
Expertise in SQL and Python to transform data into accurate, clean data models.
Experience building data reporting and dashboarding in visualization tools like Hex to serve multiple cross-functional teams.
A bias for action and urgency, not letting perfect be the enemy of the effective.
A “full-stack mindset”, not hesitating to do what it takes to solve a problem end-to-end, even if it requires going outside the original job description.
Experience building an Analytics Data Engineering (or similar) function at start-ups.
A strong disposition to thrive in ambiguity, taking initiative to create clarity and forward progress.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Salesforce Developer at Anthropic, you will design, build, and maintain the Salesforce platform that powers our core customer motions and quote-to-cash business.: This includes automation throughout the Salesforce platform ranging from core sales automation to product catalog and pricing, quoting and approvals, order and contract management, and the handoff to billing and provisioning. You'll work both autonomously and collaboratively across RevOps, Order Management, Legal, Billing Engineering, Deal Desk, Finance and Accounting, and Product to translate pricing and packaging requirements into scalable Apex, Flow, and integration solutions, and to extend our capabilities with custom code where necessary. We are an AI-first systems team, and you'll be expected to use Claude and our in-house AI development tooling as a core part of how you write, review, and ship code, always against our house standards for flexibility, maintainability, and scale.
Where you might sit
We're hiring across more than one team. Placement depends on your background and where you can have the most impact.
GTM Systems:
Builds and runs the Salesforce platform and connected tools that Anthropic's sellers, sales leaders, and revenue operations teams rely on every day. You'd build the automation behind how deals move through the pipeline, how leads and accounts reach the right owner, and how information flows between our sales tools and the rest of the business. You'll work directly with the analysts and operators who define the process, and see the impact on the people who use what you ship.
QTC Experiences:
A vertically integrated team that spans quoting through to provisioning agreements, as well as customer billing experiences over the term of their agreement. You'd build the foundational systems for CPQ, order management, provisioning and billing experiences, envisioning how we make our sellers and ops teams orders of magnitude more efficient with Claude. You'll work cross-functionally with GTM, finance, accounting and other stakeholders. Your work will directly impact seller velocity and our GTM deal making capacity.
Key responsibilities
Develop and maintain Apex (triggers, services, selectors, batch/queueable), Lightning Web Components, and Flow automation following our house Apex standards and trigger framework
Design and build quote-to-cash infrastructure in Salesforce, including the product catalog and pricing data model, quote and order lifecycle, discount and approval automation, and amendment, renewal, and co-termination flows
Extend CPQ and expand into agentic selling with custom pricing and quote-calculation logic, quote and order user experiences, and code built against the package's APIs and data model
Build and own integrations between Salesforce and our billing, provisioning, and finance systems, such as Stripe, Metronome, and NetSuite, directly or via middleware
Support new product and pricing launches by modeling catalog, SKU, and pricing changes so they can be released quickly and reflected consistently in every downstream system
Use Claude and our internal AI development tooling as a first-class part of your build and code-review workflow
Partner with Business Systems analysts and Finance to ensure data-model decisions support downstream bookings, forecasting, and revenue reporting
Partner with DevOps on release management for your work: sandbox strategy, source control, peer review, and deployment via SFDX/metadata tooling
Ensure appropriate controls, test coverage, and documentation are in place for an effective control environment, particularly around pricing, discounting, and contract changes
Operate with ambiguity in a rapidly changing business, resolve problems independently, and propose solutions that scale
Minimum qualifications
Hands-on Salesforce development experience (Apex, SOQL, LWC, Flow) in a production org
Experience building or extending CPQ and quote-to-cash functionality in Salesforce (Salesforce CPQ, Revenue Cloud, Nue, or similar): product and pricing data models, quote and order lifecycle, approval automation, and amendments and renewals, including custom code written against the CPQ package rather than configuration alone
Experience integrating Salesforce with billing, ERP, or provisioning systems via REST/Bulk APIs, middleware (Workato, Mulesoft, or similar), or direct callouts
Fluency with SFDX, source-controlled metadata, and a sandbox-to-prod release process with peer review
Active use of AI-assisted development tools (Claude, Copilot, Cursor, or similar) as part of how you write and review code, and the ability to speak to how you steer and verify their output
Basic SQL skills and comfort working alongside a data warehouse
Effective communication with sales, deal desk, finance and accounting, product, and engineering stakeholders
Preferred qualifications
Salesforce Platform Developer I and II certifications
Advanced Administrator or Application/System Architect certification
Deep understanding of Salesforce platform constraints: governor limits, bulkification, sharing and visibility, recursion control, and how they surface in CPQ-specific situations such as large quotes, calculation performance, and bulk amendments
Experience implementing a CPQ solution end to end or re-platforming from one CPQ to another, not just maintaining an existing one
Experience with billing and finance platforms such as Stripe, Metronome, or Oracle, and with usage-based or consumption pricing models
Working understanding of how CPQ design decisions flow through to bookings, invoicing, and revenue recognition
Proven experience scaling Salesforce in a high-growth GTM environment
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic as a Customer Success Manager for Life Sciences. You’ll be a strategic partner and trusted advisor to leading organizations working to accelerate scientific discovery, such as research institutes, academic medical centers, and scientific foundations. You’ll help these organizations harness the full potential of Claude through deep product expertise, use case discovery, and hands-on guidance.
You’ll be part of a Research and Life Sciences account team pod, working as one team with your Account Executive and Applied AI partners. Together you’ll shape account strategy with you taking the lead on adoption, change management, and value realization.
This role doesn’t follow a single playbook. You’ll run a range of Customer Success motions, from deep 1:1 strategic partnership to one-to-many programs like webinars, hackathons, and cohort-based enablement. You’ll choose the motion based on top account and customer priorities and the best way to solve for them.
The insights you gather will directly inform our research priorities, product development (including how Claude for Life Sciences evolves), and strategies for beneficial AI deployment. That makes you a key voice in how we build and deliver AI systems that accelerate science for the benefit of society.
Responsibilities
Build trusting, strategic relationships with research leaders, scientists, principal investigators, and program directors to understand their scientific priorities, organizational goals, and impact objectives
Partner closely with your Account Executive and Applied AI counterparts in the Research and Life Sciences pod on shared account plans, bringing in Product, Support, and other teams as needed
Run the right Customer Success motion for each account and customer priority, whether that’s dedicated 1:1 engagement, cohort-based onboarding, hackathons and build days, office hours, or researcher communities
Become an expert in Anthropic’s products, especially Claude for Science, guiding organizations and their researchers and scientists to the right solutions and most impactful use cases
Monitor usage patterns and proactively drive adoption, identifying optimization opportunities and new applications for Claude across your book of business
Develop and execute change management strategies suited to scientific and academic cultures, including Train the Trainer programs, Center of Excellence development, and enablement that respects partner capacity, governance requirements, and decision-making processes
Guide partners through the technical and governance foundation for launch, including SSO and provisioning, workspace configuration, and data handling considerations for research and health data (such as HIPAA, IRB, and institutional data policies)
Own account and success plans and run Quarterly Impact Reviews that document and quantify value realized, such as research productivity, time-to-insight, and cost savings, and partner with Marketing on success stories and reference accounts
Establish the repeatable playbooks, templates, and health metrics that define what “great” looks like for customer success in life sciences at Anthropic
You may be a good fit if you have
6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or consulting
3+ years of experience in life sciences research, with exposure to new technologies as a catalyst for accelerating progress
Experience working directly with life sciences organizations, such as academic research institutions, research institutes, foundations, biotech, or pharma, and familiarity with how scientific research is conducted, funded, and governed
An understanding of the regulatory, risk, and compliance needs of the industry
Experience driving success across both consumption-based and seat-based business models, with an understanding of the expansion levers and success metrics for each
Experience managing dedicated strategic accounts and delivering one-to-many programs, with the judgment to choose the right motion for the customer priority at hand
Strong cross-functional collaboration skills, including working as part of an account team with Sales and technical partners and advocating effectively for customer needs
Technical fluency in AI/ML concepts, API integrations, and software implementation patterns, and the ability to explain them to audiences ranging from bench scientists and computational researchers to institutional leadership. Familiarity with scientific data types, research workflows, or bioinformatics tooling is a strong plus
A data-driven, AI-first way of working, using adoption signals to guide decisions and building Claude-powered workflows into how you engage partners
Passion for both AI and accelerating scientific progress, with a strong interest in ensuring frontier AI systems are developed safely, ethically, and deployed to benefit society
A knack for bringing order to chaos and an enthusiastic “roll up your sleeves” mentality. You are a true team player
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Almaty, Kazakhstan; Tbilisi, Georgia; Yerevan, Armenia; Belgrade, Serbia; Minsk, Belarus; Tashkent, Uzbekistan
The Vault is an MPC-based crypto custody platform for institutional and retail clients, running threshold signing across HSM and Ledger hardware. We're scaling toward Series A, launching our productized platform in 2026, and publishing original cryptographic research alongside the product.
We're hiring a Staff Engineer to design and ship the custody platform's hardest backend code. This is a hands-on IC role with real technical leadership — no people management — where you drive non-trivial initiatives through code, RFCs, and mentorship.
You'll shape architecture in your area of ownership; platform-wide decisions sit with technical leadership. We're AI-forward (Claude Code, Cursor, Codex), and we need engineers who can read AI-generated code critically and catch what it misses — not just prompt it.
You'll naturally gravitate toward either the security-critical core (MPC, threshold signing, HSM/Ledger integration, key lifecycle) or the faster-moving periphery (chain adapters, integrations, APIs/SDKs).
What you'll do
Design, write, and ship critical platform components: policy engine, signing orchestration, key lifecycle workflows, recovery flows, approvals, audit trails, multi-tenant wallet and account services.
Lead non-trivial cross-cutting initiatives in your area — through written RFCs, design reviews, and code, not through hierarchy.
Build high-load, multi-tenant SaaS systems: tenant isolation, quotas, rate limits, backpressure, concurrency control, predictable latency under spikes.
Distributed systems & reliability: idempotency, retries, outbox/inbox, event-driven workflows, sagas and state machines, replay, graceful degradation.
Security-by-design: least privilege, secret handling, mTLS/JWT, tamper-evident logs, audit-ready data models — designed for SOC 2, ISO 27001, and DORA scope from day one.
Performance & data: profiling, load testing, benchmarking, contention analysis, GC tuning; strong relational modelling (Postgres or equivalent), migrations, indexing, clear consistency boundaries.
AI-assisted development as a core competency: ship production code with Claude Code, Cursor, and Codex; build the prompt and agent patterns that work for your area; contribute to the company's AI engineering practices; know when to use AI heavily (periphery, integrations, tests, docs) and when not to (cryptographic core, signing paths) where blind generation is unsafe.
Set patterns and shared libraries for the services your area touches; raise the bar through code review and example.
Own features end-to-end: design notes / RFCs, code, tests, observability, rollout, on-call. No "throw it over the wall" handoffs.
Mentor senior engineers: your reviews and your written designs are the strongest signal to the rest of the team.
Requirements
Must-have experience
Strong CS fundamentals — our primary screening criterion. You can reason from first principles about concurrency, distributed systems, consistency models, networking, and OS behaviour. You know not just what locks and channels do, but why and when. You understand what's happening under the hood, not only at the API level.
Ownership mindset. You've owned non-trivial production systems end-to-end — design, ship, measure, improve, on-call. You don't wait to be told what to do, and you don't ship code you don't understand.
10+ years backend engineering, including 3+ years operating at Staff level (or equivalent senior IC scope). Strong production experience in a modern systems language — Go, Rust, Java, C++, or comparable. Hands-on Go experience, or genuine readiness to ramp on Go in the first month.
Track record of Staff-level technical leadership through code, RFCs, and influence — without formal authority over teams. You can point to RFCs you wrote that the team adopted, initiatives you drove without being the manager, patterns you set that outlasted you.
Proven track record building high-load, multi-tenant SaaS in production (HA, incident response, SLOs).
Hands-on with modern backend stacks: gRPC/HTTP, queues/streams, caching, relational databases, Kafka/NATS or equivalent.
Strong testing discipline: unit/integration/contract tests, testability-first design, deterministic CI.
Strong observability habits: structured logging, metrics, tracing, end-to-end production debugging.
REQUIRED: production-grade use of modern AI coding tools (Claude Code, Cursor, Codex, or comparable). You can point at what you've built with them. You read AI-generated code as a hostile reviewer, not a grateful recipient — you have instincts for what AI tends to get wrong, and you don't ship code you couldn't have written yourself.
Nice to have
Exposure to custody, wallets, or signing systems (MPC, HSM, TEE, key management, approvals).
Hardware wallet integration (Ledger).
Multiple blockchain ecosystems (EVM and Bitcoin minimum; Cosmos, Solana, others a plus).
Built custom agents, MCP integrations, or in-repo AI workflows that compounded a team's productivity.
Designed and run evals for AI-generated code (correctness, security, style).
Kubernetes and service mesh in production; SRE practices.
Regulated-environment experience (fintech, security audits, compliance-driven engineering).
Threat modelling and security review participation.
Familiarity with SOC 2, ISO 27001, and DORA — enough to design for them.
What this role is NOT
A people management role.
A pure architecture / whiteboard role. You write production code in this codebase every week, and platform-wide architectural ownership sits elsewhere.
A research-only cryptography role. You collaborate with our Cryptography Researcher; your focus is platform engineering, not protocol design.
Pure feature ticket execution. If you wait to be told what to do, this won't work.
Benefits
A Staff IC role with real technical leadership — no people management, no sprint mechanics gauntlet, no architecture-by-committee.
An AI-forward engineering culture with budget and autonomy for the tooling, models, and agents you need.
Direct peers in cryptography research, security architecture, product, and delivery — you're not the only senior voice in the room.
Fully remote, any time zone with reasonable overlap with EU/CIS hours.
Competitive comp at the Staff engineer band; equity participation; full benefits.
A product approaching Series A with paying institutional customers and a published cryptographic research line
Location: Italy
About our client
Our client is a family-run Japanese company with over
200 years of history
and two key business divisions: food for human consumption and pet food. In Japan, our client is the
No.1 pet food brand
, known for its wide product portfolio and innovative, industry-defining product
“Churu”
. After significant domestic growth, the company continues to expand internationally with the mission to bring joy to pets and their owners worldwide.
They are now seeking a highly motivated
eCommerce Specialist
to join their team and support their growing European operations.
With full budget accountability in alignment with the line manager, the position focuses on building strong, influential relationships with key eRetailers and collaborating with internal stakeholders to deliver actionable insights and innovative solutions. The role will lead the development and execution of mutually beneficial joint business plans that foster sustainable growth for the eCommerce channel and the overall market.
In this position, you will lead and coordinate the eCommerce channel in close collaboration with local market teams for our client. You will drive growth, strengthen client relationships, and ensure operational excellence in the digital space.
Main responsibilities:
Lead eCommerce Strategy:
Develop and execute strategies to grow online sales, traffic, and customer loyalty across key platforms and emerging eRetailers.
Manage Key Accounts:
Act as the primary contact for major eRetailers (e.g., Amazon,…), ensuring strong partnerships and tailored solutions.
Drive Sales Performance:
Oversee distribution, revenue, and budget targets for the eRetailers, ensuring alignment with business objectives.
Plan & Execute Listings:
Prepare and implement annual plans, product listings, and promotional activities to maximize visibility and conversion.
Analyze Market & Assortment:
Monitor market trends, competitor activity, and assortment opportunities to identify new revenue streams.
Monitor & Report KPIs:
Track account performance, provide regular reporting, and ensure achievement of agreed KPIs.
Collaborate Cross-Functionally:
Work closely with marketing, shopper CX, supply chain, and colleagues to share best practices and support overall growth.
Ensure Compliance & Control:
Maintain operational standards, budget adherence, and compliance in all Digital Commerce activities.
Represent the Brand:
Participate in trade fairs and industry events to strengthen our client's presence and build strategic relationships.
Requirements
Education & Experience
University degree or equivalent vocational training.
2-4 years of professional experience in eCommerce, digital sales, or key account management within FMCG or related industries.
Proven track record in managing eCommerce platforms and client relationships (experience with Amazon or similar online-shops is a plus).
Technical & Analytical Skills
Strong knowledge of digital marketing tactics, tools, and trends, with ability to translate them into actionable strategies.
Data-driven mindset: skilled in analysing performance data and making informed decisions to optimize digital channels.
Proficiency in MS Office (Excel, Word, Outlook), Power BI, and familiarity with analytics tools (e.g., Google Analytics).
IT literacy and ability to work with digital tools and platforms.
Commercial & Strategic Skills
Solid business acumen and ability to develop tailored strategies for key accounts.
Understanding of market dynamics, competitor analysis, and decision-making processes.
Ability to interpret customer and market data to identify growth opportunities.
Interpersonal & Communication Skills
Excellent intercultural communication and relationship management skills.
Targeted and persuasive communication style, both written and verbal.
Strong networking and customer orientation.
Languages: Business-level English/Italian
(French and additional European languages are a plus).
Other Requirements
Willingness to travel
for business (as agreed with line manager).
Driving license (Category B
).
Competencies
Drive for Results:
Strong focus on achieving goals and delivering measurable outcomes.
Customer Focus:
Ability to understand and anticipate customer needs and build lasting relationships.
Action-Oriented:
Proactive approach to problem-solving and execution in a fast-paced environment.
Planning & Priority Setting:
Skilled in organizing tasks, managing time, and setting clear priorities.
Communication Skills:
Excellent verbal and written communication, including intercultural competence.
Peer Relationship & Collaboration:
Ability to work effectively across teams and influence stakeholders.
Adaptability:
Comfortable with change and able to adjust strategies quickly.
Key Functional Competencies & Technical Skills
eCommerce Expertise:
Managing online platforms and eRetailers (Amazon, …).
Customer Execution & Measurement:
Delivering flawless execution and tracking performance metrics.
Sales & Customer Communications:
Building compelling propositions and maintaining strong client engagement.
Revenue Management:
Ability to optimize pricing, promotions, and profitability.
Financial & Analytical Acumen:
Strong data interpretation skills to drive insights and decisions.
Digital Marketing Knowledge:
Understanding of tactics, tools, and trends to drive traffic and conversion.
Analytical Skills:
Turning data into actionable insights for growth.
IT & Tools Proficiency:
Advanced MS Office (Excel, Word, Outlook), Power BI, and analytics platforms.
Location: Philippines; South Africa; Pakistan; Morocco; Egypt; Brazil
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a results-driven Sales Development Representative to spearhead our outbound growth strategy within the international education sector. In this role, you will be the primary engine for pipeline generation, engaging directly with senior school leadership teams to introduce innovative educational solutions. This is an ideal opportunity for a self-managed sales professional who understands the unique nuances of the EdTech landscape and thrives on building meaningful relationships with global educators.
Key Responsibilities
Build and maintain targeted lists of international schools, identifying key decision-makers including Principals, Deputy Heads, and Sustainability Leads.
Execute high-touch LinkedIn outreach campaigns featuring personalized, consultative messaging tailored specifically to educators.
Manage multi-channel cold email sequences and structured follow-ups to maximize response and engagement rates.
Conduct high-volume daily outreach, including 30–50 LinkedIn messages and 20–30 cold emails.
Consult with school leadership stakeholders to align our solutions with their institutional goals.
Book and coordinate 10–15 qualified meetings per month for the leadership team.
Maintain rigorous CRM hygiene, tracking lead progression and providing clear visibility into the sales pipeline.
Requirements
Proven experience in B2B outbound sales, specifically utilizing LinkedIn and email as primary channels
Direct experience selling into the education sector or EdTech space is a critical requirement for this role
Exceptional communication skills with the ability to engage and influence senior stakeholders and school leadership teams
Highly self-motivated and capable of maintaining consistent daily activity output without micro-management
Strong organizational skills and proficiency in CRM management and sales automation tools
A consultative approach to sales, focusing on value-driven conversations rather than aggressive pitching
Nice-to-Haves
Previous experience working within an international school environment or a deep understanding of global curriculum standards.
Familiarity with sustainability and climate education initiatives.
Experience in a startup or fast-paced growth environment.
Benefits
💰 Competitive monthly compensation
🌎 Fully remote work environment
🚀 Opportunity to shape the growth of a mission-driven organization
📈 Performance-based incentives for qualified meetings booked
🎯 Autonomy and ownership over your outreach strategy
🌟 Direct impact on global educational innovation
Location: Brazil; Mexico; Peru; Argentina; Colombia; Venezuela, Bolivarian Republic of
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a high-energy, research-driven Account Executive to lead our growth within the middle market property management sector. In this role, you won't just be selling a platform; you’ll be helping regional and multi-state operators revolutionize how they manage resident engagement and retention. You will own a named territory of portfolios ranging from 5,000 to 50,000 units, navigating multi-threaded deals that involve VPs of Ops, Marketing Directors, and Ownership groups. If you thrive in a full-cycle environment where you build your own pipeline and execute a sophisticated land-and-expand strategy, this is the place for you.
Key Responsibilities
Own and map a named list of 150–250 middle market accounts, identifying key stakeholders and resident engagement stacks before initiating contact.
Execute a high-volume, high-quality outbound cadence (50–60 touches daily) across phone, email, and LinkedIn to build relationships with at least three stakeholders per account.
Lead 10–12 discovery calls and demos per month, moving beyond feature walkthroughs to diagnose business problems like resident turnover, onsite team burnout, and event spend.
Build compelling proposals that tie the platform to measurable ROI, including renewal lift and hours saved per community.
Structure and close pilot agreements with clear success criteria, working closely with Customer Success to trigger full portfolio rollouts.
Navigate procurement and legal to close deals typically ranging from 10–20 communities ($36K–$72K ARR) within a 45–90 day cycle.
Maintain meticulous records in HubSpot to ensure accurate weekly forecasting and territory planning.
Requirements
2–5 years of full-cycle B2B SaaS sales experience, including at least 1 year managing mid-market or multi-location accounts.
A proven track record of self-sourcing pipeline; you are comfortable with a daily goal of 30–40 dials and personalized sequencing.
Experience managing multi-stakeholder deals with a 45–90 day sales cycle.
Ability to lead deep-dive conversations that uncover pain points and quantify the cost of inaction.
Proven ability to build a business case and defend pricing based on value rather than discounts.
Exceptional written and verbal communication skills with the ability to influence executive-level decision-makers.
A metrics-first mindset with a commitment to accurate forecasting and CRM hygiene.
Nice-to-Haves
Experience in Multifamily real estate, PropTech, or resident services.
Familiarity with the NMHC Top 50 operators or regional property management structures.
Proficiency in HubSpot, LinkedIn Sales Navigator, Apollo, or ZoomInfo.
Experience using structured sales methodologies such as MEDDPICC or Command of the Message.
Previous success in a "land-and-expand" or "pilot-to-rollout" sales motion.
Benefits
💰 Competitive base salary and uncapped commission
🌎 Fully remote work environment
🚀 Career growth and leadership opportunities
📈 Long-term stability in a growing market
🎯 Performance-based incentives and bonuses
🏥 Comprehensive health and wellness coverage
📚 Professional development stipend
Location: Brazil; Peru; Mexico; Argentina; Colombia; Venezuela, Bolivarian Republic of
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
As a Customer Success Manager, you will be the primary architect of the customer journey, ensuring every client realizes the full potential of our platform. You aren’t just a point of contact; you are a strategic partner responsible for driving adoption, fostering long-term loyalty, and turning users into vocal advocates. If you are a data-driven communicator who thrives on hitting clear performance benchmarks and thrives in a fast-paced SaaS environment, this is your opportunity to make a measurable impact on our growth.
Key Responsibilities
Onboarding Excellence:
Lead new customers through a seamless setup process, ensuring 100% completion of onboarding milestones within the first 30 days.
Relationship & Success Management:
Develop tailored success plans for a portfolio of key accounts, guiding 80% of customers to meet critical milestones within their first 90 days.
Product Adoption & Training:
Serve as a product expert, providing ongoing enablement to ensure at least 90% of customers are leveraging key platform features.
Revenue Growth:
Identify upselling and expansion opportunities to achieve a monthly net revenue retention (NRR) of 9.2% or higher.
Retention & Support:
Act as the voice of the customer, resolving escalated tickets within 48 hours and maintaining a monthly customer retention rate of 99.6% or higher.
Advocacy & Content:
Drive brand visibility by securing at least three customer reviews per month and drafting monthly case studies that highlight client wins.
Product Feedback Loop:
Translate customer pain points into actionable insights for the product team, directly influencing the future of the platform.
Requirements
1+ years of experience in sales, customer success, account management, or client services within a SaaS environment.
Proven track record of building strong B2B relationships and managing a diverse account portfolio.
Technical proficiency with the ability to master complex software and explain it simply to non-technical users.
Ownership mentality with a proactive approach to problem-solving and project management.
Data-driven mindset with experience tracking KPIs and using analytics to drive decision-making.
Excellent verbal and written communication skills.
Deep empathy for the customer experience and the ability to adapt to changing priorities
Nice-to-Haves
Experience working in a high-growth startup environment.
Proficiency with CRM tools such as Salesforce or HubSpot.
Experience with dedicated Customer Success platforms like Gainsight or ChurnZero.
Familiarity with established Customer Success methodologies.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Jeddah, Saudi Arabia; Makkah, Saudi Arabia
Job Purpose
The Maintenance Engineer (Civil) is responsible for ensuring that buildings, architectural assets, and external areas are maintained in a safe, functional, and aesthetically acceptable condition. The role ensures compliance with KAUST standards, specifications, applicable building codes, and maintenance best practices. The position also monitors maintenance quality, conducts inspections and audits, assesses asset conditions, and recommends corrective and preventive actions.
Key Responsibilities
Monitor the quality of civil and architectural maintenance works performed by service providers.
Conduct inspections and audits of existing facilities, ongoing maintenance activities, and completed works to ensure compliance with approved standards and specifications.
Participate in construction inspections, project handovers, walkthroughs, snagging, and verification of rectification works.
Audit preventive maintenance programs and ensure planned inspections and maintenance activities are completed as scheduled.
Audit reactive maintenance work orders, identify recurring issues, and recommend corrective and preventive measures.
Conduct condition assessments of civil and architectural assets and recommend repair, refurbishment, or replacement as required.
Review maintenance plans, task lists, failure modes, failure codes, and causes, and recommend improvements.
Monitor PM/RM/CM work orders and support initiatives to reduce maintenance backlogs.
Conduct incident and failure investigations, perform root cause analysis, and recommend actions to prevent recurrence.
Prepare inspection, audit, condition assessment, and maintenance reports and provide technical recommendations for facility improvements.
Ensure maintenance activities comply with applicable KAUST standards, specifications, building codes, and industry best practices.
Qualifications & Experience
Bachelor's degree in
Civil Engineering, Architecture, or equivalent
.
Minimum
5 years of relevant experience
in building maintenance, civil/architectural inspections, audits, construction, or facilities management.
Experience in design, construction, quality inspection, project handover, and snagging is desirable.
Experience with maintenance management systems/CMMS such as
SAP or Maximo
is desirable.
Technical & Professional Competencies
Working knowledge of
AutoCAD and Microsoft Office
.
Good knowledge of building construction, architectural finishes, civil works, and maintenance practices.
Working knowledge of applicable building codes, standards, and specifications.
Ability to conduct inspections, audits, condition assessments, and root cause analysis.
Ability to perform mid-level data analysis, including auditing, assessing, deducing, and drawing conclusions.
Familiarity with
USGBC LEED
requirements is desirable.
Excellent written and spoken
English
.
Strong analytical, problem-solving, communication, and reporting skills.
Location: United States
SaaS Revenue & Financial Analyst — Flosum
About Flosum
Flosum is a Salesforce-native platform company delivering enterprise-grade DevOps, data protection, and security solutions to some of the world's largest organizations. Our product portfolio spans Cloud DevOps, Data Migrator, Data Masking, Data Backup, Org Security, Cloud Trust Center, and Sandbox Synchronization — all built natively on the Salesforce platform. We serve enterprise customers across technology, energy, financial services, healthcare, and federal government. Flosum is a growth-stage company operating with the intensity and speed of a startup backed by the discipline of a mature operator.
The Role
We're hiring a SaaS Revenue & Financial Analyst who will own the measurement layer of our entire business. You will be the person who knows every number — ARR, net retention, expansion, churn, pipeline conversion, cost of acquisition, gross margin by product line, services margin, cash flow, and everything in between. You'll work across Salesforce (our CRM and billing system of record) and QuickBooks (our financial system) to build a unified, always-current picture of company performance.
This is not a reporting role. This is an analytical role where you connect revenue operations data to financial outcomes and surface the insights that drive decisions at the CEO level.
What You'll Own
You will build and maintain our SaaS metrics infrastructure — ARR waterfall, cohort retention analysis, revenue recognition schedules, deferred revenue tracking, and unit economics by segment. You will reconcile Salesforce bookings data against QuickBooks revenue entries and ensure we have a single source of truth across both systems. You will produce monthly and quarterly financial and revenue packages for leadership, including variance analysis against plan. You will model scenarios for pricing changes, product bundling, geographic expansion, and headcount investment. You will monitor pipeline health and translate pipeline data into revenue forecasts with documented assumptions. You will own the data integrity between our CRM and accounting systems, flagging discrepancies before they compound. You will support board-level and investor-level reporting with clean, defensible metrics.
Requirements
What We're Looking For
You have three-plus years of experience in SaaS financial analysis, revenue operations, or FP&A at a B2B software company. You are deeply proficient in Salesforce — not as a user, but as someone who understands opportunity objects, product schedules, contract structures, and reporting at a data level. You are equally proficient in QuickBooks Online, including chart of accounts design, revenue categorization, journal entries, and reconciliation workflows. You understand ASC 606 revenue recognition principles and can apply them to a multi-product SaaS business with annual and multi-year contracts. You can build financial models from scratch in Excel or Google Sheets — not from templates, from logic. You think in terms of cohorts, not just totals. You understand the difference between bookings, billings, and revenue, and you can explain why each matters. You are precise, skeptical of your own numbers, and obsessive about data integrity.
Preferred
Experience at a company with a mix of subscription revenue and professional services. Familiarity with Salesforce CPQ or native Salesforce quoting and contract objects. Exposure to investor or board reporting at a growth-stage company. Experience with Marketo or HubSpot data as it relates to CAC and attribution modeling.
Why Flosum
You'll report directly into the CEO's operating rhythm. Your work will not sit in a queue — it will shape hiring plans, product investment, and go-to-market strategy in real time. Flosum is building the definitive platform for Salesforce lifecycle management, and we need someone who can measure every dimension of that growth with precision.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security and control commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building toward continuous assurance, to challenge and evidence the performance of controls continuously rather than through periodic audits.
As Anthropic scales to meet public-company standards, the Sarbanes-Oxley (SOX) control environment over our technology stack is one of the most consequential things this team owns. As part of Security GRC's technical controls assurance function, you will be the voice on what the IT general controls must achieve to support SOX 404 compliance. In partnership with Internal Audit, you will define control requirements and acceptance criteria for the in-scope engineering systems and infrastructure that underpin financial reporting. You will pair with engineering as they design and implement against those requirements, and validate that what ships actually meets the bar before Internal Audit and our external auditors test it. You are the product owner for control design methodology and continuous control monitoring, initially around ITGCs, but extending into other areas of security and compliance to drive visibility where and when we need it.
Key responsibilities
Define control requirements and acceptance criteria across the core ITGC domains of logical access, change management, computer operations, and program development for SOX in-scope systems, including home-built platforms where the control has to be designed into the system rather than bolted on.
Set the bar for in-scope systems from day one. As financially significant systems are built, migrated, or replaced, define what the system must provide (auditability, segregation of duties, change control, immutable logging, evidence retention) before go-live, so controls are not retrofitted after the fact.
Pressure-test changes for SOX impact during design. Review major infrastructure, system, and agent framework changes for control impact while decisions are still cheap, and maintain a clear view of which changes alter the SOX scope, key control population, or evidence requirements.
Own second-line control monitoring and evidence readiness. Stand up continuous controls monitoring and automated evidence collection for ITGCs (control testing, walkthrough preparation, population and completeness validation, and mapping to the common controls framework). Materially raise automated evidence coverage and cut audit prep time.
Drive control deficiency remediation with cross functional partners. Track and root-cause ITGC deficiencies surfaced by monitoring, Internal Audit, or external audit; partner with engineering owners on remediation design; and assess whether remediation actually closes the gap before re-testing.
Assess scope changes through a SOX lens. When new products, entities, systems, or integrations come into scope, provide technical and compliance assessment of their impact on control design, evidence requirements, and engineering effort before commitments are made.
Maintain alignment with the broader compliance portfolio. Where SOX ITGCs overlap with SOC 2, ISO 27001/42001, or other frameworks, ensure controls are designed once and evidenced once, and that changes made for one framework do not silently break another.
Minimum qualifications
Thrive at the pace of a hypergrowth company. You're comfortable making calls with incomplete information and reprioritizing as scope shifts.
Have led or been a senior contributor to an ITGC program through SOX 404 readiness and/or at a public company, with a working command of PCAOB AS 2201, COSO 2013, and how external auditors scope, test, and evaluate technology controls and deficiencies.
Have genuine engineering fluency, possibly from an earlier engineering career: you can read code and Terraform, follow a CI/CD pipeline end to end, and challenge a design on its technical merits.
Have programming skills in Python or at least one systems language such as Go, Rust, or C/C++.
Have deep familiarity with developer platform, release engineering, cloud infrastructure, or ERP/financial systems control domains.
Understand the role of the second line: you can advise and challenge engineering without taking ownership of their controls, and you know where the line sits between your monitoring and Internal Audit's independent testing.
Are a strong collaborator and communicator across Finance, Engineering, Internal Audit, and external auditors.
Use Claude and other LLMs as daily working tools, and have grounded, specific views on which SOX assurance workflows AI can run today and which it can't yet.
Translate SOX and framework language into acceptance criteria engineers can build against, and translate engineering reality back into assurance language auditors and leadership can rely on.
Default to getting the requirement designed into the system rather than papering over the gap with procedure.
Preferred qualifications
A combination of audit or advisory experience (Big 4 or equivalent, ideally IT audit) with in-house experience at an AI-forward tech company, in either order.
Taken a company through a first-year SOX 404(a) and 404(b) assessment, including a first external ITGC audit.
Defined or assessed controls over home-built financially significant systems, usage-based billing, or revenue metering pipelines.
Defined or assessed controls for AI/ML systems or agents acting in production environments.
Stood up continuous controls monitoring or automated evidence programs.
Experience with SOC 1 reliance, service organization control mapping, and complementary user entity controls.
CISSP, CISA, CPA, or equivalent certification.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$410,000
—
$510,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We launch new products, models and pricing often, and each launch has to work in our systems on day one. A seller needs to be able to quote it, Deal Desk needs to be able to approve it, billing needs to charge for it correctly, and Finance needs to report on it. This role owns how a launch gets into our quote-to-cash systems, from the first pricing conversation to the first invoice.
We are looking for someone who treats every launch as a change across many systems. You will join launch planning early, work out what has to change across catalog, quoting, contracts, billing, tax and reporting, and get all of it ready before the launch date. You will build a good part of the Salesforce work yourself and partner with our Salesforce developers and Billing Engineering on the rest. You will be the named owner of the NPI process for systems, and the person Product, Pricing and Finance call when they want to know what it takes to launch something.
We are an AI-first systems team. You will use Claude as a normal part of how you design, build, test and document, and you will look for ways to make launches faster and more repeatable with AI.
Key responsibilities
Own the systems side of new product and pricing launches, from the first pricing discussion through launch day and the first billing cycle
Turn a pricing and packaging decision into concrete system changes: SKUs, price books, bundles, discount and approval rules, contract terms, billing plans, tax codes and reporting
Build and run a repeatable NPI playbook: intake, a readiness checklist, sign-offs, a launch calendar and a post-launch review
Join launch planning early with Product and Pricing. Push back on pricing ideas that cannot be quoted, billed or reported cleanly, and offer options that can
Design how new pricing models work end to end, including usage-based, seat-based, tiered, committed and multi-year ramp pricing, and which system is the source of truth for each part
Plan the impact on existing customers: moving customers to new SKUs, grandfathering, amendments and co-termination, and how renewals will work
Own end-of-sale and retirement of products and prices, so old SKUs leave the catalog without breaking renewals, billing or reporting
Coordinate the changes across Salesforce, billing and our tax platform, working with the teams who own each system
Partner with Deal Desk, Sales, Finance, Accounting, Tax and Legal so each team signs off on what changes for them before launch
Make sure sellers and Deal Desk are ready on launch day, including quote templates, approval paths, guidance and enablement
Check every launch after it goes live: do quotes, orders, invoices and Finance reports match? Add the control or reconciliation that catches the gaps
Build and ship declarative solutions yourself where that is the right call, and write specs clear enough that developers can build the rest without several rounds of questions
Use AI to shorten launch cycles, for example generating catalog changes from a pricing spec, checking launch readiness, and testing quote and billing scenarios
Minimum qualifications
Experience in GTM or revenue systems as a Business Systems Analyst, Q2C Systems Lead or similar role, with hands-on ownership of product and pricing launches
Experience launching new products or pricing models at a fast-growing company, owning the change across catalog, quoting, contracts and billing
Hands-on experience with Salesforce CPQ, Revenue Cloud or a similar CPQ tool, especially product and pricing data models, price books, bundles and approval rules
Working understanding of how a pricing decision flows into bookings, invoicing, tax and revenue recognition
Experience running a cross-functional process with many sign-offs (Product, Finance, Legal, Sales) and getting to launch on a fixed date
Hands-on Salesforce admin skills (Flow, validation rules, page layouts, approval processes) and comfort building meaningful parts of your own solution
Clear communication across Product, sellers, Deal Desk, Finance, Legal and engineers, adjusting the level of detail for each
Preferred qualifications
Experience in GTM, revenue or finance systems roles
Experience with usage-based or consumption pricing, and with billing platforms such as Stripe, Metronome or Zuora
Experience moving existing customers onto new pricing, including migrations, grandfathering and amendments at scale
Experience with tax setup for new products (tax codes, tax engines such as Anrok or Avalara)
Experience with integrations between Salesforce and billing, ERP or provisioning systems, and comfort reading API payloads and integration logs
Basic SQL and comfort using a data warehouse to check launch data
Salesforce Administrator certification. CPQ Specialist, Advanced Administrator or Business Analyst certification is a plus
Hands-on use of AI tools (Claude or similar) in how you design, build or document systems, and the ability to explain how you check their output
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Kuala Lumpur, Malaysia
Remote-Friendly, United States; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
seniorBangalore, India
УдалённоseniorRemote, South Korea
San Francisco, CA | New York City, NY
San Francisco, CA | New York City, NY | Seattle, WA
San Francisco, CA | New York City, NY
УдалённоseniorAlmaty, Kazakhstan; Tbilisi, Georgia; Yerevan, Armenia; Belgrade, Serbia; Minsk, Belarus; Tashkent, Uzbekistan; Fully remote, any time zone with reasonable overlap with EU/CIS hours
УдалённоItaly
УдалённоPhilippines; South Africa; Pakistan; Morocco; Egypt; Brazil
УдалённоmiddleBrazil; Mexico; Peru; Argentina; Colombia; Venezuela, Bolivarian Republic of
УдалённоBrazil; Peru; Mexico; Argentina; Colombia; Venezuela, Bolivarian Republic of
Jeddah, Saudi Arabia; Makkah, Saudi Arabia
УдалённоUnited States
leadSan Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
San Francisco, CA | New York City, NY | Seattle, WA
