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Location: Sofia, Bulgaria Workplace: on-site VEO Worldwide Services is an international clearance company with over 19 years of experience, part of the NOZ Group, the European leader in Destocking with over €1 billion turnover. We are more than 1,000 colleagues across 9 countries, working with partners in 35 global markets (Europe & North Africa). Our mission: We help companies turn surplus stock into new opportunities, building a more sustainable global economy — while creating meaningful careers that grow with real impact. Who You Are You have leadership experience (min. 6 months) and a passion for helping people grow. You’re people-oriented and know how to inspire, coach, and empower your team. You’re results-focused and motivated by impact and measurable outcomes. You’re hands-on, working side-by-side with your team every day. You communicate confidently in English (B2+) and thrive in a multicultural setting. You hold a bachelor’s degree. What You’ll Do Lead and support a team of 5+ collaborators. Oversee the daily activity of the commercial sourcing team and ensure targets are met. Track KPIs, analyze results, and propose action plans. Recruit, train, coach, and motivate your team toward performance. What We Offer Competitive salary Training & coaching program focused on leadership, KPI tracking, and reporting Clear career growth path in a dynamic international business Frequent international travel to partner offices, trade fairs, and strategic business events Collaboration with colleagues across 9 countries and exposure to global markets Meal tickets Continuous development programs, language courses, and leadership training initiatives Apply now and take your leadership career to a global stage — where ambition meets real growth and your impact drives results. -

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs. This role owns a core set of the platforms the field runs on. You'll administer, configure, and continuously improve them, build AI and automation on top of the CRM to keep it clean and current, and run the adoption programs that make sure the field actually uses what we put in front of them. We're an AI-native company scaling fast, and we want to add sophistication without adding drag — you'll be the person deciding how much system is enough. This isn't a classic Salesforce admin role. You know the ecosystem, but you come at it as a builder and an orchestrator, not a ticket-taker. Central RevOps is the systems and operations center of excellence for Baseten's GTM org. The stack includes Salesforce, Pylon, Outreach, Sales Navigator, Clay, and a growing set of AI-native GTM tools. The field is scaling fast, and the systems need to mature with it without slowing anyone down. You'll co-own Salesforce with our other GTM Systems Manager and work alongside a GTM Engineering team who builds internal AI products for GTM productivity — plus partner closely with sales leadership and the field. RESPONSIBILITIES - Own adminship, configuration, and enablement for Pylon, Gong, Sales Navigator, Outreach, and Prospect. These platforms are yours end-to-end — configured well, enabled with the field, and continuously improved as needs grow. - Run adoption, license forecasting, and vendor management for each of those systems. Own the adoption programs that get the field using them, forecast license needs ahead of growth, and manage the vendor relationships and renewals. - Co-own Salesforce. Partner with our other GTM Systems Manager to keep the CRM configured for how sales actually runs, and act as backup for Deal Operations processes. - Build AI and automation on top of the CRM. Stand up agents and automations that update and maintain the CRM — keeping data clean, current, and trustworthy without adding manual work. - Drive adoption, not just deployment. Document what you build, enable the field, and measure success by whether people actually use it. - Right-size the process. Add just enough structure to scale the company without slowing the field down. Have a point of view on where process helps and where it just gets in the way. REQUIREMENTS - 4+ years in GTM systems, RevOps, or sales/business systems — owning platforms and process end-to-end - Experience building AI and automation on top of a CRM — you've built agents or automations that update and maintain CRM data, not just configured fields - Hands-on adminship and configuration experience across a multi-tool GTM stack (support ops, engagement, prospecting, and enrichment tools) - Working knowledge of the Salesforce ecosystem and data model — enough to co-own the CRM — without wanting to be a career admin - A real appetite for enablement — you care whether the field uses what you build, and you'll run the adoption programs to make sure it does - Experience owning vendor relationships, renewals, and license planning - Judgment on process — you can tell structure that helps the field from structure that slows it down, and you right-size accordingly - Experience in high-growth B2B technology companies, ideally scaling systems as the field grows fast NICE TO HAVE - Fluency with AI and automation tooling (Claude, Clay, n8n, or similar) as a builder, not just a user - Familiarity with a data warehouse and BI environment (Sigma, Hex, BigQuery, Snowflake) on the data layer - Hands-on experience with Pylon - Exposure to Deal Operations, CPQ, or quote-to-cash processes as a backup or contributor - You've inherited a sprawling, redundant stack and made it more intentional without breaking what works BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We're looking for a Senior Software Engineer to join our Payments Team, based in the US. Payments is where OKX meets the real financial world. Our team has built and operates the infrastructure connecting OKX to dozens of payment channels across global markets, giving users deposit and withdrawal options that are fast, convenient, and — most importantly — trustworthy. That platform moves and safeguards user assets at institutional scale, continuously, across time zones and regulatory environments. This is not a greenfield team looking for its footing. The team is established, the platform is in production at scale, and we are actively expanding — both in scope and in headcount. That combination is rare: you get the leverage of joining a growing team where your work visibly shifts the roadmap, along with the discipline that comes from a system already trusted with real money. It's also an unusually good place to learn. Payments is a domain that's hard to pick up from the outside — every market has its own rails, its own settlement behavior, its own failure modes, its own compliance expectations. Here you'll work across a wide range of payment methods and channels, and you'll build the judgment that comes from operating financial systems where the stakes are real: how to design for correctness when money is on the line, how to reconcile, how to recover, how to keep a platform observable enough that you find problems before your users do. You'll work closely with product managers, designers, and partner-facing teams, and you'll set the technical bar for the engineers around you — through design docs, code reviews, and the everyday habit of doing things properly when nobody's watching. If you like the sound of a team where the problems are genuinely hard, the standard is high, and your opinion changes the outcome, we'd like to talk. What You’ll Be Doing Design and build the core. Develop high-scale, 24/7 APIs and distributed payment services across multiple cloud providers, using Java and Spring Boot as the primary stack. Own systems end to end — from design doc through production ownership. Expand our global reach. Help integrate and scale new payment channels and methods across markets, each with its own technical, operational, and reliability characteristics. Protect user assets. Build for correctness first: consistency, idempotency, reconciliation, failure recovery, and the operational tooling that lets us stand behind every transaction. Set the technical bar. Participate actively in design and code reviews, giving and receiving direct, constructive feedback. Help evolve the standards a growing team builds on. Solve the hard problems. Investigate complex distributed-systems challenges and drive them to resolution rather than handing them off. Partner across functions. Work with product, design, and partner teams across regions to turn ambiguous requirements into shipped systems, and to unblock dependencies before they become delays. Grow the team's capability. Mentor engineers and share what you learn. Seniority here is measured in leverage, not just output. Stay curious. Keep pace with a fast-moving industry and bring the good ideas back. What you'll take away from this role Deep, practical fluency across a wide range of global payment methods and channels — knowledge that is genuinely hard to acquire anywhere else Experience designing and operating systems entrusted with substantial user assets, where correctness and recoverability are non-negotiable A track record of shipping in a regulated, high-stakes domain at real scale What We Look For In You 5+ years of backend software development experience, with a proven track record of building and operating high-availability, large-scale applications. Strong engineering fundamentals — data structures, algorithms, concurrency, and software design patterns — and the judgment to know when to reach for which. Ownership instinct. You take responsibility for outcomes, not just tickets. When something's broken or unclear, you move toward it. Ability to drive cross-team collaboration, managing complex dependencies and competing requirements without losing momentum. Excellent problem-solving skills, and comfort operating with autonomy in a fast-paced environment. Strong written and verbal communication. You can explain a complex technical trade-off to an engineer and to a non-technical stakeholder, and land it with both. Genuine interest in crypto or fintech, and in building things that make money move better. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! The base salary range for this position is $178,888 to $268,333. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Lisbon Build with us Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind. We’re one of Europe’s fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you’re solving problems, building market-leading products or exploring how AI can make work smarter, you’ll have the freedom to create and the trust to deliver. If you’re ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.   Your impact You’ll be based out of the Paris or Lisbon office, and regularly travelling to our office in the Netherlands. You’ll be building and closing relationships with Technology companies across the country. You are data-driven and can independently manage a pipeline of partnership opportunities, solving for short-term impact while executing the long-term strategy. These tech partnerships are predominantly focused on embedded payment solutions in among others the Hotel & Booking, Ticketing and Food Order verticals.   What you’ll ship - Scan the market in the France for potential partnerships opportunities, reaching out to these potential partners - Drive the partnerships opportunity pipeline in the region - Develop and review business and uses cases for new partnership opportunities - Take full responsibility for guiding partnerships prospects from first contact and build this partnership towards success Mainly for the complex and strategic partners that Mollie works with, by building long term relationships on C-Level. - Developing and redefining the go-to-market strategies for the Technology Partnerships channel, working with local leadership to ensure alignment with the wider commercial strategy in each region (across Sales, Marketing etc.) - Represent Mollie at industry events across Europe, in order to expand Mollie’s positioning as a leader in the embedded payments space   What you will bring - Experience: 5+ years of experience in a similar role, with a proven and consistent track record of exceeding sales targets and closing complex, high-value deals. - Significant experience in managing a sales pipeline that consists of both larger strategic business development deals and smaller / high velocity deals as well as a track record in managing deals and negotiations first-hand - Proven track record in selling SaaS software and advanced skills in forecasting and reporting towards senior leadership. - Cross-functional experience working with various internal and external stakeholders in an international environment - A strategic and analytical mindset and strong problem-solving and communication skills - Ability to connect easily with potential partners and build trust-based relationships - Mastery of negotiation techniques and the ability to navigate difficult conversations to a mutually beneficial outcome.   Grow your way At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms. You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step. No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.   Unlock your full potential and join us to eliminate financial bureaucracy If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below. Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.   AI at Mollie We believe in Always Be Shipping, and AI https://jobs.mollie.com/ai-manifestobrings that philosophy to life across every team, every role, every day AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.

Location: Dubai, United Arab Emirates; Bangkok, Thailand; Bengaluru, India; Mumbai, India Apt Resources is looking for a Spa Supervisor to oversee the daily operations of a reputable Thai massage salon in Montenegro, Europe. The role combines team supervision and hands-on spa treatment responsibilities, ensuring high service quality, hygiene, and smooth day-to-day operations. The ideal candidate will supervise Spa Therapists, coordinate schedules and treatment assignments, support staff performance, and ensure that all salon standards and procedures are consistently followed. Key Responsibilities Supervise and coordinate the daily activities of Spa Therapists. Prepare and manage staff rosters, shifts, days off, and daily therapist assignments based on operational requirements and appointment schedules. Monitor staff attendance, punctuality, grooming, conduct, and overall performance. Ensure treatments are delivered consistently and in accordance with established Thai spa techniques, treatment protocols, and service standards. Monitor the quality of treatments and provide ongoing guidance, coaching, and support to Spa Therapists. Assist with the training, onboarding, and development of new and existing team members. Perform Thai massage, body massage, and other spa treatments according to qualifications and operational needs. Provide treatment coverage during busy periods, staff shortages, or when required by the appointment schedule. Coordinate therapist availability and treatment allocation to ensure efficient utilization of the team and smooth appointment flow. Monitor guest satisfaction and professionally address service-related requests, feedback, or complaints. Ensure treatment rooms and spa areas are properly prepared and maintained according to established cleanliness, hygiene, health, and safety standards. Monitor spa products, treatment supplies, linen, and other operational materials and coordinate replenishment requirements. Ensure appropriate and cost-conscious use of spa products and supplies by the therapist team. Conduct regular operational checks to ensure compliance with salon procedures and standards. Maintain clear communication between Spa Therapists and management regarding daily operations, staffing, performance, and guest-related matters. Support management with the implementation of operational procedures, service improvements, and quality standards. Promote a professional, respectful, and collaborative working environment and lead the team by example. Together with the Operations Manager , develop and adjust evaluation and motivation programs. Requirements Previous experience as a Spa Supervisor, Senior Spa Therapist, or similar position. Strong hands-on experience in Thai massage and body treatments. Previous experience supervising or coordinating a team of Spa Therapists. Experience preparing staff rosters and organizing daily operational schedules. Good knowledge of spa operations, treatment procedures, hygiene standards, and guest service. Strong organizational, communication, leadership, and problem-solving skills. Ability to balance supervisory responsibilities with hands-on treatment duties. Good command of English. Relevant spa therapy/massage qualifications or certifications preferred. Benefits Salary: Euro 1,100 – 1,200 per month, with shared accommodation and a round-trip flight ticket to/from Montenegro provided.

Location: United States Workplace: Remote We are growing our support team at ClickHouse, and we're looking for a Senior Technical Customer Support Engineer, Federal, to serve the specific needs of our U.S. public sector customers, federal agencies, and the contractors and integrators who support them. This role sits within our global Support Engineering team but has a dedicated focus to deliver the same excellent, technically deep support our commercial customers rely on, while meeting the compliance, security, and operational constraints that federal environments require. You'll be the primary technical point of contact for customers operating ClickHouse in government-authorized environments, triaging and resolving support cases, guiding customers through secure deployment and operational best practices, and partnering closely with our Product, Engineering, and Go-To-Market teams to make sure ClickHouse's platform meets the bar federal customers require. This is a U.S. Persons-only role. Because of the export-control status of the data, systems, and customer environments involved, all candidates must independently qualify as U.S. Persons before being considered. This applies regardless of visa sponsorship status, work authorization, or physical location within the U.S. Beyond this requirement, you'll also need to be prepared to work within the access, communication, and documentation controls that federal engagements demand. What you will be doing: - Serving as the primary technical support contact for ClickHouse's U.S. federal and public-sector customers, across cases, chat, Slack, and meetings, consistent with applicable federal communication and data-handling requirements - Developing solutions based on ClickHouse Cloud and ClickHouse open-source, and sharing them with federal customers and internal teams via documentation, knowledge base articles, and internal runbooks tailored to government deployment patterns - Guiding customers through deployment, configuration, and troubleshooting within government-authorized environments, including AWS GovCloud-adjacent infrastructure where applicable - Working closely with our global Support Services, Engineering, Security/Compliance, Product Management, and Go-To-Market teams to represent the requirements of federal customers and help prioritize the roadmap accordingly - Supporting technical aspects of federal POCs, security questionnaires, and Authority to Operate (ATO)-adjacent evaluations in partnership with Go-To-Market and Security teams And of course: - You will deliver excellent customer service as a technical engineer and representative of ClickHouse to our federal customer base. Our Support Engineers provide professional response, on-call coverage, and guidance within required SLAs on technical cases opened via the ticketing system, email, Slack, chat, and/or phone - You will build strong, trusted relationships with colleagues, customers, and partners, including government program stakeholders and the systems integrators and resellers who support them What you bring along: - Required: U.S. Person status, as defined above and verified during the interview process prior to any offer - Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as SQL databases, OLAP, cloud-native SaaS, and distributed systems - Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer - Proven experience developing familiarity with the operational and compliance realities of federal IT environments (e.g., FedRAMP, DOD IL, AWS GovCloud, air-gapped or sovereign-cloud deployments) - Strong communication skills, sound judgment around sensitive data handling - A mindset of teamwork, empathy, and solving challenging problems under the additional rigor that government customers require - You are self-driven, curious, and eager to continuously learn and grow Bonus points: - Prior experience supporting federal, state/local/education (SLED), or other public-sector customers in a technical support, TAM, or solutions engineering capacity - Experience with FedRAMP-authorized services, AWS GovCloud, Azure Government, or equivalent sovereign/air-gapped cloud environments - An active or recently active U.S. government security clearance (not required, but a plus for future-facing work with more sensitive agencies) - Experience with ClickHouse - Experience with OSS and open-source technologies, as a user, community member, or contributor - Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Warsaw, Poland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products First and second level technical support – calls/tickets/user interaction Provide prompt responses to IT related questions from end-users Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests) Create, maintain, utilize knowledge articles Provide IT onboarding trainings to new starters Contribute to continuous improvement initiatives Requirements Language skills: fluent Polish, fluent English, other languages are a plus 2+ years of experience in a similar role Strong problem solving/analytical abilities Excellent communication skills and customer orientation Attention to detail and ability to multi-task, handling multiple stakeholders Ability to prioritize and willingness to work self-sufficiently and well organized Team player and supportive personality All candidates must provide a Criminal record not older than 3 months Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include: - IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity. - Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs. - Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate. - AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations. - Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users. - AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory. - Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location. - Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors. - IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience. - SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review. - IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning. - Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working. - IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning. WHAT YOU’LL BRING - Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment. - Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software. - SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership. - Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly. - Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change. - Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff. - Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations. - AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor. - Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices. - Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate. - Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote. - Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays. EVEN BETTER… - Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side. - Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly. - Past experience with Apple Business Manager or zero-touch deployment tools. - Passion for documentation, process improvement, and enabling others to solve simple issues themselves. - Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices. - Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Amsterdam Build with us Businesses deserve better than finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow with their terms. Simple, scalable and built with real businesses in mind. We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver. If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you. Your impact You'll be based out of the Amsterdam office, with coverage mainly across the Netherlands and Belgium. You'll be building and closing relationships with SaaS and platform companies across the Benelux. You are data-driven and can independently manage a pipeline of partnership opportunities, solving for short-term impact while executing the long-term strategy. These tech partnerships are predominantly focused on embedded financial service solutions in among others the Hotel & Booking, Ticketing and Food Order verticals. Software platforms are part of Mollie's future commercial strategy. One platform partnership can open the door to all of that platform's customers, so the work you do here has outsized impact. You'll combine outbound hunting with closing inbound opportunities, and stay close to each deal through integration and go live, until handover to the partner growth team. What you'll ship - Own the Technology Partnerships acquisition strategy across the Benelux, identifying, prioritising and engaging the software platforms that will shape Mollie's future growth. - Build and drive a high-quality pipeline of strategic partnership opportunities from initial outreach through to signed partnership and successful launch. - Take full responsibility for guiding partnership prospects from first contact through to being a live, ramped up partner, building long term relationships with C-Level. - Negotiate rates and payment method fees with each partner after signing, and support their technical integration through to go live. - Build a co-marketing plan with each partner and confirm five live customers and achievement of projected volume before handover to the partner growth team. - Represent Mollie at industry events across Europe, in order to expand Mollie's positioning as a leader in the embedded payments space. What you will bring - Experience: 5+ years of experience in a similar role, with a proven and consistent track record of exceeding sales targets and closing complex, high-value deals. - Fluency in Dutch and English. - Experience working in a fast-growing company environment. - Comfort managing complex sales cycles of 7 to 9 months, involving multiple stakeholders on the partner side. - Proven track record in selling SaaS software, with advanced skills in forecasting and reporting towards senior leadership. - Strong negotiation skills and the ability to build trust-based relationships and navigate difficult conversations to a mutually beneficial outcome. Grow your way At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms. You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step. No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way. Unlock your full potential and join us to eliminate financial bureaucracy If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below. Want a peek behind the scenes? Check out what life at Mollie is really like. AI at Mollie We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day. AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.

Location: Athens Workplace: OnSite ROLE HIGHLIGHTS - Title: Planner Satellite Manufacturing - MAITE - Location: Athens, Greece - Department: Global Manufacturing Organisation - Reports to: Director of MAITE - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening (incl. SUPO, where required) - Please note we can only accept applications in English WHY THIS ROLE MATTERS: The mission of this role is to be the single planning point for the whole MAITE (Manufacturing, Assembly, Integration, Test and Execution) organisation in Greece: AIT Engineering, Production, Stock & Logistics, Procurement, Quality, and the Cleanroom & Lab. You will build and own one integrated schedule, from the master schedule down to daily work orders, that turns satellite demand into executable work across all of them. You will work with the global planning team, which sets the master plan and component MRP, and turn it into a detailed, executable plan for the site. Unlike traditional satellite builds, LEO constellations demand industrial-scale throughput, modular design adaptability, and tight integration between production, engineering and supply chain. Much of the value sits in the interfaces: sequencing a calibration campaign or a cleanroom intervention so it does not stop a build, holding a slot for a quality inspection, or flagging a long-lead component early enough for procurement to act. The ideal candidate thrives in ambiguity, works comfortably across departments, and improves the planning tools and workflows they inherit where off-the-shelf solutions fall short. You are the reliable source of truth for the site plan: when the plan and the floor disagree, you know first and say so. WHO WE ARE ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US. The company has more than 1000 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation. YOUR DAY-TO-DAY RESPONSIBILITIES - Build, maintain and optimise a single integrated schedule covering AIT Engineering, Production, Stock & Logistics, Procurement, Quality and the Cleanroom & Lab, from the master schedule down to daily work orders, against technical constraints, material availability, labour and facility capacity. - Translate the master plan and component MRP from the global planning team into a sequenced plan for each department, agreeing dates and capacity with the department owners rather than directing their work. Hold slots for cleanroom interventions, calibration campaigns, quality inspections and rework loops so that planned work lands where it costs least, and keep those slots when priorities move. - Run the daily and weekly planning cadence. Coordinate daily schedules with the site team leads, report actual people availability into the capacity plan, publish status, and raise deviations early and factually rather than sitting on them, then drive them to a decision. - Feed the planning cycle. Keep plan versus actuals, milestone status and people availability current and flowing to the global planning team on cadence, so the plan above the site reflects floor reality. - Produce and maintain the artefacts the organisation runs on: master schedule, critical path analysis, capacity plans, sprints and the visual management boards used in daily meetings. - Integrate new product introduction and engineering changes into the plan, including prototype and qualification builds, without disrupting series production. Keep the plan and work order BOMs aligned with the current approved configuration, coordinating with Configuration Management, who own the governed baseline. - Schedule planned downtime deliberately, including preventive maintenance, instrument calibration campaigns and cleanroom interventions, so that they land where they cost least. - Embed quality hold points, inspection windows and rework loops into the schedule rather than absorbing them as overruns, and flag long-lead and shortage risk to Procurement early enough to act. - Keep planning data in NetSuite, Manufacturo (MES), Jira and Smartsheet in sync with the floor: work orders released and closed on time, no phantom work in progress, no conflicting references, and material, WIP and stock status accurate enough to plan from. - Publish and track the organisation-level planning indicators: on-time delivery, schedule adherence and cycle time. Consolidate and report the department-level measures that explain them, including material availability at kit release, inspection turnaround, equipment availability and calibration compliance. These measures remain owned by the department that produces them. Where one moves against the plan, raise it in the planning cadence with its owner and drive it to a decision. WHAT WE’RE LOOKING FOR MUST HAVES: - 5+ years of experience in production, industrial or operations planning in a technological environment (aerospace, defense, maritime, automotive, semiconductor, medical devices, etc.). - Proven scheduling capability across multiple departments or product lines, building and owning a master schedule fully. - Capacity planning across labour, equipment and facilities, with the judgement to state clearly what cannot be done as well as what can. - Deep understanding of manufacturing processes, supply chain logistics and systems engineering, sufficient to challenge a lead time or a routing. - Comfortable reading technical documentation: bills of materials, routings, work instructions and engineering change notices. - Inventory management experience: tracking materials, work in progress and stock accuracy against plan. - Ability to hold competing departmental priorities in balance and reach a decision without formal authority over the teams involved: influence and reliability over authority, and the instinct to raise a problem early rather than sit on it. - Analytical thinking with a data-driven approach to forecasting, problem-solving and decision-making, using Excel, Power BI or similar. - Adaptability to respond quickly to production changes, delays, or evolving technical requirements. - Hands-on experience with ERP/MRP/MES systems and scheduling tools, including responsibility for planning master data accuracy. We use NetSuite, Manufacturo (MES), Jira and Smartsheet, which are being implemented while in use; experience with equivalent systems is fine. - Experience producing visual management for daily operational meetings, and with project tooling such as Jira, Smartsheet or MS Project. - Strong communication skills in English (written & spoken). NICE TO HAVES: - A satellite, aerospace, or another regulated, low-volume / high-complexity manufacturing setting. - Foundational software development skills, such as Python or scripting, useful for automating planning tasks, integrating data sources, or building internal planning tools. - Exposure to Lean or continuous improvement, S&OP cycles, or APICS/ASCM certification. APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview (onsite or virtual), including a Technical Challenge - Leadership & Hiring Team Interview WORKING AT ICEYE At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions. - See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. - A job that matters in a dynamic Earth Observation environment with a scale-up approach - An independent role with a supportive and diverse work environment - Phone subscription with iPhone of choice - Relocation support (flight tickets, accommodation, relocation agency support) - Time for self-development, research, training, conferences, or certification schemes - Inspiring and collaborative offices and silent workspaces that enable you to focus - A wide variety of the best coffee, tea, snacks, and sweets to accompany your daily space mission - Competitive salary contingent on your experience level, negotiated individually OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Tokyo, Japan About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time. Responsibilities End-User Support Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations requiring cross-team coordination Participate in an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communication & Documentation Communicate clearly with users of all technical levels Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves Operational Improvement Help streamline onboarding and other high-volume operations as the company scales Contribute to automation efforts Maintain and improve device management, identity, and access systems Assist with scripting (Bash, Python) to automate repetitive tasks You may be a good fit if you Have 7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment Are an excellent communicator who genuinely enjoys helping people solve problems Have strong troubleshooting skills and are methodical, curious, and persistent Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android Have significant experience with Google Workspace administration Have experience with Slack administration — workspace management, permissions, and troubleshooting Have substantial experience supporting and administering additional SaaS tools Understand identity and access fundamentals — SSO, MFA, directory services Are familiar with MDM fundamentals and endpoint management concepts Have experience with basic scripting (Bash or Python) for automation Take ownership of problems and follow through until they're resolved Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?" Are organized enough to manage competing priorities without things falling through the cracks Propose solutions when you see a process that doesn't scale Are looking to develop deeper technical skills and take on more complex systems administration challenges over time Strong candidates may also Be familiar with zero-trust security concepts and endpoint security tooling Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns) Have experience using AI tools to improve personal or team productivity Location This role is based in Tokyo, Japan and there is a 4 day/week in office expectation. What Makes This Role Unique You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic. Deadline to apply: None. Applications will be received on a rolling basis. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote (United Kingdom) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role If you’re passionate about solving technical issues and providing high-quality support to a diverse community of users, this is the role for you. We’re seeking a motivated Support Engineer (Tier 1) to join our growing team of support professionals. You will serve as the face of the company for a large portion of our community, handling a broad range of tickets that will help flex your technical muscles. As a Tier 1 engineer, you’ll be part of a distributed team focused on delivering excellent support and proactively solving friction by partnering with our broader CX team and Product/Eng. This role reports directly to the Tier 1 Support Team Lead and will play a key role in our journey. Key Responsibilities Act as the primary technical resource for less complex issues, resolving a wide range of configuration and networking challenges to keep them unblocked. Manage a high-velocity ticket queue with a consistent focus on meeting targets for time to first response and time to resolution. Drive positive user outcomes and maintain high CSAT scores by providing clear, helpful, and accurate technical guidance. Balance a high volume of daily ticket replies while maintaining the technical depth required to troubleshoot complex networking issues. Partner cross-functionally to identify recurring friction points and advocate for improvements to the user experience. What We Are Looking For Display a natural tinkerer’s mindset and a deep curiosity for how things work, likely demonstrated through personal projects, homelabs, or open-source contributions. Demonstrate a foundational understanding of networking fundamentals, including DNS, IP addressing, firewalls, and routing. Show proficiency in troubleshooting across multiple operating systems such as macOS, Windows, Linux, and mobile OS’s. Some familiarity with Jira and Slack to manage internal workflows and communicate effectively with the team and customers Exhibit excellent written communication skills, with the ability to explain complex technical concepts with empathy and clarity. Maintain a proactive approach to learning new technologies and staying current with evolving infra tools. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. UK Pay Range £49,770 — £78,210 GBP What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role This position sits within Nebius Token Factory, our serverless platform for running and customizing open-source LLMs in production. Token Factory allows for serverless inference and fine-tuning backed by in-house optimizations like custom speculative decoding, quantization, cache-aware routing and dedicated endpoints. Customers come to us to move from prototype to scaled production without the cost and complexity of building and tuning their own inference stack. Our Solutions Architects own the technical delivery of customer engagements: deploying open-source models, tuning the serving stack, benchmarking against the customer's success criteria, and carrying the technical relationship through to production. Sales Engineers qualify and scope the opportunity; SAs execute it. Technical Account Managers take it from production onward. We're looking for a Manager, ML Solutions Architecture to lead our EU regional SA teams. Your scope is PoC delivery and post-sales technical support : the people who do it, the standard they do it to, and the operating cadence that keeps it predictable. You will report to the Head of Solutions Architecture and partner with a peer manager in the other region. We expect you to push people when they need pushing, make the uncomfortable call when deliverables don't land even though the effort was real, and take ownership of the documentation work: implement and monitor the following of the guidelines, ticket hygiene, and making sure the team actually uses all three. You're welcome to work remotely from any EU country. Your responsibilities will include: Lead the team Manage a team of 8 Solutions Architects, with continued growth planned: 1:1s, goal setting, performance reviews, promotion cases, and individual growth plans Build an accurate picture of each SA's strengths, gaps, and preferences, and allocate accounts and engagements against both expertise and interest Run the cadence that surfaces blockers early, then take them to the development, product, and business teams that can clear them, and stay on them until they do Hold people to outcomes: distinguish effort from delivered results, say so plainly when the two diverge, and reflect it in ratings and compensation decisions Onboard new joiners through to their first independently delivered engagement Coach SAs into stronger engineers and stronger communicators, and make deliberate calls about who is ready for more scope Own delivery Be accountable for your team's delivery outcomes: time from PoC kick-off to first optimized dedicated endpoint, success-criteria hit rate, and the quality of the technical relationship after the customer goes to production Review technical work before it reaches the customer: benchmarking methodology, serving configurations, results, closure documents; catch the wrong conclusion drawn from a metrics artifact before a customer sees it Ensure staffing and escalation coverage across accounts and timezones, including post-sales request load that does not respect sprint boundaries Call infeasibility early and with evidence, rather than letting the team burn iterations against requirements the platform cannot meet today Own the operating system of the team Maintain and extend the team's documentation: responsibilities, runbooks, guides, onboarding, definitions of done, engagement closure templates. Keep it accurate and reachable; link, don't copy Get it used , not just written: documentation nobody reads is a cost, not an asset Keep the ticket tracker the system of record, so PoC and production status is readable without asking anyone Instrument the work: define and report the metrics that show whether delivery is getting faster and more reliable over time Work across teams Development and research teams: convert recurring customer pain into prioritized platform work, and represent the customer's technical reality in roadmap discussions Pre-sales: hold the scoping-to-execution boundary: push back on under-scoped engagements, and feed feasibility signal back upstream Account management: make production handoffs uneventful, and keep post-sales technical requests moving Business and leadership: give a straight read on account health, technical feasibility, and capacity needs We expect you to have: 3+ years managing technical teams, including performance management and difficult conversations Experience managing a customer-facing team. Running a team whose work is visible to customers, on customer timelines, with customer escalations. Strong ML knowledge: LLM architectures, fine-tuning approaches (SFT/LoRA, RL-based), evaluation design, and a working command of inference internals — quantization, KV-cache management, batching, routing, speculative decoding — and of the frameworks the team works in (vLLM, SGLang, TensorRT-LLM) Enough technical judgment to review someone else's benchmark and find the flaw in the methodology, not just in the conclusion Python strong enough to read and review your team's code Excellent communication skills, with the ability to clearly explain technical concepts to diverse audiences, from engineers to executives, including in front of enterprise customers under pressure Genuine tolerance for operational work: documentation, process design, reporting, and the follow-through that makes them stick Comfort operating with ambiguity across distributed teams and timezones, and a bias toward writing things down It would be an added bonus if you have: References from both former managers and former direct reports Experience scaling a team through rapid growth (5 → 15+) without losing delivery quality Prior experience in a customer-facing technical function at a cloud, inference, or AI infrastructure provider Experience defining process and documentation for a team that had none Hands-on background running LLMs in production and debugging inference workloads at the framework level Work with multimodal AI models (vision-language, speech) Proficiency with DevOps tooling (Docker, Kubernetes) and infrastructure-as-code Preferred technical stack: Programming languages: Python ML frameworks and libraries: vLLM, TensorRT-LLM, SGLang, Transformers, OpenAI/Anthropic SDKs MLOps and DevOps tools: Kubernetes (K8s), Docker, Git Cloud platforms: AWS (SageMaker, Bedrock), GCP (Vertex AI), Azure (Azure ML) Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Remote - United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role This position sits within Nebius Token Factory, our serverless platform for running and customizing open-source LLMs in production. Token Factory allows for serverless inference and fine-tuning backed by in-house optimizations like custom speculative decoding, quantization, cache-aware routing and dedicated endpoints. Customers come to us to move from prototype to scaled production without the cost and complexity of building and tuning their own inference stack. Our Solutions Architects own the technical delivery of customer engagements: deploying open-source models, tuning the serving stack, benchmarking against the customer's success criteria, and carrying the technical relationship through to production. Sales Engineers qualify and scope the opportunity; SAs execute it. Technical Account Managers take it from production onward. We're looking for a Manager, ML Solutions Architecture to lead our US regional SA teams. Your scope is PoC delivery and post-sales technical support : the people who do it, the standard they do it to, and the operating cadence that keeps it predictable. You will report to the Head of Solutions Architecture and partner with a peer manager in the other region. We expect you to push people when they need pushing, make the uncomfortable call when deliverables don't land even though the effort was real, and take ownership of the documentation work: implement and monitor the following of the guidelines, ticket hygiene, and making sure the team actually uses all three. You're welcome to work remotely from the United States. Your responsibilities will include: Lead the team Manage a team of 4 Solutions Architects, with continued growth planned: 1:1s, goal setting, performance reviews, promotion cases, and individual growth plans Build an accurate picture of each SA 's strengths, gaps, and preferences, and allocate accounts and engagements against both expertise and interest Run the cadence that surfaces blockers early, then take them to the development, product, and business teams that can clear them, and stay on them until they do Hold people to outcomes: distinguish effort from delivered results, say so plainly when the two diverge, and reflect it in ratings and compensation decisions Onboard new joiners through to their first independently delivered engagement Coach SAs into stronger engineers and stronger communicators, and make deliberate calls about who is ready for more scope Own delivery Be accountable for your team's delivery outcomes: time from PoC kick-off to first optimized dedicated endpoint, success-criteria hit rate, and the quality of the technical relationship after the customer goes to production Review technical work before it reaches the customer: benchmarking methodology, serving configurations, results, closure documents; catch the wrong conclusion drawn from a metrics artifact before a customer sees it Ensure staffing and escalation coverage across accounts and timezones, including post-sales request load that does not respect sprint boundaries Call infeasibility early and with evidence, rather than letting the team burn iterations against requirements the platform cannot meet today Own the operating system of the team Maintain and extend the team's documentation: responsibilities, runbooks, guides, onboarding, definitions of done, engagement closure templates. Keep it accurate and reachable; link, don't copy Get it used , not just written: documentation nobody reads is a cost, not an asset Keep the ticket tracker the system of record, so PoC and production status is readable without asking anyone Instrument the work: define and report the metrics that show whether delivery is getting faster and more reliable over time Work across teams Development and research teams: convert recurring customer pain into prioritized platform work, and represent the customer's technical reality in roadmap discussions Pre-sales: hold the scoping-to-execution boundary: push back on under-scoped engagements, and feed feasibility signal back upstream Account management: make production handoffs uneventful, and keep post-sales technical requests moving Business and leadership: give a straight read on account health, technical feasibility, and capacity needs We expect you to have: 3+ years managing technical teams, including performance management and difficult conversations Experience managing a customer-facing team. Running a team whose work is visible to customers, on customer timelines, with customer escalations. Strong ML knowledge: LLM architectures, fine-tuning approaches ( SFT / LoRA , RL -based), evaluation design, and a working command of inference internals — quantization, KV -cache management, batching, routing, speculative decoding — and of the frameworks the team works in (vLLM, SGLang, TensorRT-LLM) Enough technical judgment to review someone else's benchmark and find the flaw in the methodology, not just in the conclusion Python strong enough to read and review your team's code Excellent communication skills, with the ability to clearly explain technical concepts to diverse audiences, from engineers to executives, including in front of enterprise customers under pressure Genuine tolerance for operational work: documentation, process design, reporting, and the follow-through that makes them stick Comfort operating with ambiguity across distributed teams and timezones, and a bias toward writing things down It would be an added bonus if you have: References from both former managers and former direct reports Experience scaling a team through rapid growth (5 → 15+) without losing delivery quality Prior experience in a customer-facing technical function at a cloud, inference, or AI infrastructure provider Experience defining process and documentation for a team that had none Hands-on background running LLMs in production and debugging inference workloads at the framework level Work with multimodal AI models (vision-language, speech) Proficiency with DevOps tooling (Docker, Kubernetes) and infrastructure-as-code Preferred technical stack: Programming languages: Python ML frameworks and libraries: vLLM, TensorRT-LLM, SGLang, Transformers, OpenAI/Anthropic SDKs MLOps and DevOps tools: Kubernetes (K8s), Docker, Git Cloud platforms: AWS (SageMaker, Bedrock), GCP (Vertex AI), Azure (Azure ML) Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $228,000 — $285,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Batumi, Georgia; Tbilisi, Georgia; Antalya, Türkiye; Cluj-Napoca, Romania; Bromolla, Sweden; Bucuresti, Romania; Rome, Italy; Berat, Albania; Dubai, United Arab Emirates; istanbul, Türkiye; Istambul, Türkiye; Ankara, Türkiye; Istanbul, Türkiye; Sofia, Bulgaria; Krakow, Poland; Krosno, Poland; Lublin, Poland; Poland; Poznan, Poland; Warsaw, Poland; Porto, Portugal; Port Vila, Vanuatu; Podgorica, Montenegro; Pilsen, Czechia; Lisbon, Portugal; Riga, Latvia; Barcelona, Spain; Madrid, Spain; Tenerife, Spain; Tiraspol, Moldova, Republic of; Nicosia, Cyprus; Almaty, Kazakhstan; Astana, Kazakhstan; Athens, Greece; Baku, Azerbaijan; Belgrade, Serbia; Bratislava, Slovakia; Bucharest, Romania; Budapest, Hungary; Dnipro, Ukraine; Erevan, Armenia; Kharkiv, Ukraine; Ljubljana, Slovenia; Sarajevo, Bosnia and Herzegovina; Skopje, North Macedonia; Banská Bystrica, Slovakia; Toshkent, Uzbekistan Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a dedicated Technical Support Engineer / Linux Systems Administrator to join one of our clients' teams . If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Key Responsibilities Infrastructure Collaboration: Work within the technical team to administer and maintain GNU/Linux operating systems and virtualized/containerized environments (OpenVZ, KVM, Docker, etc). Web Hosting Operations: Participate in the deployment, management, and troubleshooting of industry-standard control panels (like cPanel/WHM, Plesk) within shared hosting environments. Application & Web Stack Support: Troubleshoot and optimize web applications built on common web technologies, frameworks and CMS platforms (WordPress, Laravel, etc.). Assist clients and resolve complex issues related to PHP, with knowledge of Node.js and Python stacks considered a strong plus. Network & Security Operations: Help configure and maintain network protocols, firewalls, and WAFs (ModSecurity, Imunify360). Work with the team to identify, respond to, and mitigate security incidents (malware, phishing, DoS, etc.). Mail Server Administration: Troubleshoot mail flow and deliverability issues, you are already familiar with Exim, Dovecot, SPF, DKIM, DMARC, and the use of external mail relays. Performance & DevOps: Contribute to routine service monitoring and execute performance tuning across Apache, Nginx, LiteSpeed, and database engines (mainly MySQL/MariaDB, and rarely PostgreSQL and Redis). Reliability & Migrations: Support infrastructure projects, including migration of hosting accounts, VMs, and mail systems. Assist in testing and implementing disaster recovery, backups, failovers, and caching/CDN strategies. Required Qualifications Experience: Several years of hands-on experience in the web hosting industry in both technical support and system administration. OS Mastery: Advanced proficiency in Linux system administration and troubleshooting. Familiarity with Windows Server environments (including IIS, MSSQL) for cross-platform support cases. Hosting Stacks: Deep understanding of the cPanel/WHM ecosystem, CloudLinux (LVE, CageFS, Selectors), PHP configuration, and typical shared hosting constraints and workarounds. In addition to proven expertise configuring, managing, and troubleshooting HTTP web servers (Apache, Nginx, LiteSpeed, etc.). Web Technologies: Strong grasp of web server mechanics, relational/NoSQL databases, and the ability to debug complex web apps at the server level. Networking Fundamentals: Solid understanding of TCP/IP, DNS, and network protocols. Communication: Strong ability to manage escalated support tickets and collaborate with peers to provide custom technical solutions for clients. Nice-to-Have Automation & Scripting: Proficiency in writing Bash scripts, Python utilities, and utilizing Ansible playbooks to help the team automate routine deployments and maintenance tasks. Billing & Integration: Experience with WHMCS backend architecture and custom module integrations. Hardware & Architecture: Familiarity with high-density enterprise server architectures and large-scale account consolidation workflows. Multilingual Support: Professional fluency in English is highly advantageous for internal documentation and diverse client communication.

Location: Remote, South Korea GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source. You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team. Some examples of our projects: A tool to automatically check a GitLab Omnibus install for known issues A solution to capture the state of a customer’s server for easier troubleshooting A tool which turns log files into interactive tables to easily sort and filter columns A ChatOps feature that makes it easier to identify user accounts on GitLab.com What you’ll do Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls. Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration. Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives. Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features. Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team. Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team. What you’ll bring Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions. Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels. Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration. Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities. Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers. Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles. Fluent Korean language skills (required) About the team We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack. We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our Support Team page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source. You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team. Some examples of our projects: A tool to automatically check a GitLab Omnibus install for known issues A solution to capture the state of a customer’s server for easier troubleshooting A tool which turns log files into interactive tables to easily sort and filter columns A ChatOps feature that makes it easier to identify user accounts on GitLab.com What you’ll do Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls. Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration. Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives. Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features. Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team. Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team. What you’ll bring Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions. Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels. Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration. Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities. Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers. Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles. About the team We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack. We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our Support Team page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote USA Workplace: remote ABOUT THE OPPORTUNITY   Xsolla is seeking a Head of Investor Relations for the Xsolla Credit Fund, whose primary mandate is LP capital raising. While Xsolla's Capital Markets team covers investor relations across all of the company's strategic vehicles, this role is dedicated to the credit fund. Over time the role will also support fundraising for other Xsolla investment products, but the credit fund remains the primary focus.This is a relationship-led role. We are looking for someone who brings an established network of LP relationships — family offices, credit and alternatives allocators, funds of funds, and institutions — and who can open doors, engage principals, and personally steward investors from first conversation through diligence to commitment. ABOUT US  Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios and gaming businesses, underwritten with a data advantage no traditional lender has: Xsolla's own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles). For more information, visit xsolla.com. Responsibilities LP Relationships and Origination Bring and grow the network: activate your existing LP relationships and originate new ones across family offices, credit and alternatives allocators, funds of funds, and institutions. Engage principals: represent the fund credibly with decision-makers and investment committees, and match opportunities to each investor's mandate and ticket size. Source and qualify the wider funnel: from conferences, investor databases, introductions, Xsolla contacts, and external research — qualified and prioritized by mandate fit. Steward each relationship through diligence, negotiation, and commitment — and after the close, as the foundation of the fund's long-term LP base. Follow-Through and Pipeline Discipline Drive follow-through from first contact to meeting, diligence, soft interest, and closed commitment — no lead goes stale. Prepare and send investor outreach and follow-ups; capture meeting notes, next steps, and commitment tracking after every interaction. Maintain clean CRM reporting: pipeline status, activity, outcomes, blockers, priorities, and weekly progress — so leadership always knows conversion rates, stage aging, and next actions per LP. Provide regular internal fund progress reporting to Xsolla leadership via Slack and other internal tools. A junior IR hire will take on pipeline operations as the raise scales. Fundraising Materials and Messaging Support and continuously improve investor materials: pitch deck, FAQs, data room, and meeting-specific talking points. Refine LP messaging, fund thesis, objection handling, and investor segmentation based on live market feedback. Write concise, institutional-quality investor emails, follow-ups, and presentation language. Diligence and Fund Setup Support Coordinate LP diligence requests across internal Xsolla teams, external advisors, legal, finance, and leadership. Support fund setup workstreams: data room preparation and upkeep, reporting readiness, and document management. Collect and synthesize investor feedback on fund terms, structure, risk-return profile, reporting, and allocation preferences to inform fund design. Cross-Product Fundraising Support As capacity allows, extend the same funnel discipline and materials support to other Xsolla investment products and strategic vehicles, in coordination with the Capital Markets team. Qualifications and Skills Experience 7+ years in investor relations, placement, private funds, investment banking, private credit, venture capital, private equity, family office, or institutional fundraising. An established, referenceable network of LP relationships — family offices, credit and alternatives allocators, funds of funds, or institutions — that you can activate for a first-time fund. This is the core requirement for the role. A track record of raising institutional capital, with a strong understanding of LP fundraising mechanics: fund materials, diligence processes, investor segmentation, and the private fund lifecycle. Direct exposure to private credit or first-time fund raises is a strong plus. Skills and Competencies Excellent business English; able to write concise investor emails, follow-ups, FAQs, and presentation language without supervision. Strong Excel / Google Sheets, CRM, tracking, reporting, and project management discipline. Commercial, structured, responsive, and able to manage many parallel investor conversations without dropping threads. The gravitas and credibility to engage principals, investment committees, and senior allocators as a peer. Sound judgment and discretion when handling sensitive fund and investor information. Interest in gaming, fintech, private credit, alternative investments, or digital platforms preferred. Education and Credentials A bachelor's degree in finance, economics, business, or a related field is preferred. CFA / CAIA or relevant securities licenses are viewed favorably but not required. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration For the Head of Investor Relations – Credit Fundposition, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Credit history check Relevance to Job Responsibilities The background check is relevant to this position because of the following role responsibilities: Handling sensitive financial information and supporting fund analytics, financial models, and deal data Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.