Location: Timisoara, Romania
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you an experienced customer support professional with leadership experience and a passion for delivering exceptional service? Does leading a support team within one of Europe’s fastest-growing tech companies sound like your next adventure?
We’re looking for a
Support Team Lead
to join our
Customer Support team in Romania
.
With our excellent customer service, the Support team is the glue that holds the marketplace together. We ensure everything runs smoothly between customers, courier partners, and merchants. As our new Support Team Lead, you’ll guide and inspire your team to deliver world-class support and create experiences that leave a smile on every user’s face.
At Wolt, we move fast, stay humble, and always put people first. 💙
What you’ll be doing
Lead by example and champion a strong customer-obsessed mindset
Inspire, coach, and develop a high-performing support team
Hire, onboard, and mentor new team members
Monitor team performance and ensure SLAs and CSAT targets are met
Analyze data and performance trends to identify improvement opportunities
Turn insights into clear, actionable plans
Collaborate closely with cross-functional teams and local stakeholders
Support operational improvements and process optimization
Leverage AI tools and automation opportunities to improve efficiency
Foster a positive, motivated, and accountable team culture
Our humble expectations
Proven leadership experience in Customer Support or Customer Experience
Strong analytical skills with the ability to translate data into action
Fluent in Romanian and English (C1 level)
Excellent communication and coaching skills
A people-first mindset with the ability to motivate and empower others
Tech-savvy and comfortable learning new tools and systems
Comfortable making decisions and managing performance
Thrives in a fast-paced, ever-changing environment
Proactive, solution-oriented, and hands-on
Next steps
Ready to take ownership and lead a high-impact team?
Apply today and let’s start the conversation. We review applications on an ongoing basis — don’t forget to attach your CV! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Spain - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Lithuania - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Poland - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Estonia - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Benefits & Perks:
28 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health Insurance (Employees + Dependents)
Life Insurance Plan
Utility Allowance (30 EUR/month, subject to taxation)
Fitness Plan (800 EUR/year)
Full-remote & On-demand access to Co-working space
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Cyprus - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Czech Republic - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What your responsibilities will be:
- Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat.
- Work with Engineering and Product teams where necessary to escalate and resolve issues.
- Prioritise and manage cases, documenting troubleshooting activity in a case management system.
- Build technical domain expertise for Checkout products and operate as part of a diverse and international team.
- Document your knowledge for the team by creating help articles for our internal knowledgebase.
- Manage your time effectively as workload and priorities change through the day.
- Proactively identify where an issue may require additional help or escalation.
- Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself.
- Build technical domain expertise.
- Understand and adopt processes and give ideas where these could be improved.
- Demonstrate Checkout’s values and be a team player.
Qualifications
What you will need to be successful (skills and competencies)
- Demonstrable experience using technical skills to solve problems for customers in a support, solution engineering or similar role.
- Ability to troubleshoot and solve issues using knowledge of internet technologies and technical processes ( SQL, HTML, SDKs, Scripting etc.).
- You take pride in the quality of your work.
- High emotional intelligence and curiosity.
- Brilliant communication.
- Flexibility to work on a rota covering some weekend days.
- Fast learner, dependable and full of integrity.
- Ability to focus in a busy environment.
- Brilliant communication skills.
- Fluent in Mandarin (Written and Spoken)
- Enthusiasm, energy and positivity.
Experience you will bring to the role
- Education and learning in internet technologies or equivalent.
- 2+ years of experience in a technical support role or equivalent.
- Payments experience a plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com's Process Architecture pillar designs how operations should work. This role builds what that looks like in practice.
You'll use modern AI-assisted development tools, Cursor, Claude Code, n8n, and LLM APIs, to rapidly prototype and ship internal tools that eliminate manual effort across our operational teams. Your primary customers are Disputes, Due Diligence, and Transaction Monitoring: high-volume, high-stakes teams where the right automation meaningfully reduces analyst burden and improves decision quality.
You'll move fast. You'll take processes that currently live in spreadsheets and manual case queues and turn them into something that mostly runs itself. Process Architects redesign how work flows; you make the new flow real.
What You'll Do
- Use AI-assisted development (Cursor, Claude Code) to prototype and ship tools for operational teams - fast.
- Build workflow automations that connect case management systems, document stores, APIs, and LLMs into end-to-end pipelines
- Create analyst-facing interfaces, triage tools, summary generators using self-built applications, Retool, or similar.
- Apply LLMs where they reduce cognitive load: classification, case summarisation, structured extraction, decision support.
- Embed with Disputes, CDD, Periodic Review, and Transaction Monitoring to learn how analysts actually work - not how the process doc says they do.
- Translate vague pain points i.e "this part takes forever" into shipped tools in days or weeks, not quarters.
- Demo early, iterate based on what analysts actually use versus ignore.
- Treat every tool as a product: instrument usage, capture feedback, measure time saved or quality gained.
- Document what you build and share reusable patterns so good ideas compound.
What We're Looking For
We care more about what you've built and how you think than years of experience or formal credentials.
Must-haves
- You've used Cursor, Claude Code, Copilot, or similar to build something real, a script, a tool, a side project, that solved an actual problem. Not just tutorials
- Comfortable in Python, or willing to be within weeks.
- Basic API fluency: you can read a doc, make a request, parse the response, and chain a few calls
- Familiarity with at least one LLM API. You've written a prompt, gotten structured output back, and understood why it sometimes goes wrong
- Bias to ship - you'd rather get a rough version in front of users on Friday than a polished version in three weeks
- Curiosity. You're the kind of person who opens the hood - you want to understand how things work, not just use them
Nice-to-haves
- Workflow automation tools (Zapier, n8n, Make)
- Retool, Gradio, or similar lightweight UI frameworks
- Git, basic SQL, or comfort with JSON/CSV at scale
- Exposure to payments, fraud, compliance, or risk operations - even tangentially
- A portfolio, GitHub, or demo you can walk us through
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a results-driven Senior Growth Product Manager for one of our core D2C subscription products. You will work on a single product and be fully responsible for increasing ARPU through higher product value: delivering winning tests in the post-purchase experience that make the product more valuable for each user.
You will own the full cycle from research to a proven result and report to the Head of Growth, with AI tooling as a core part of your workflow. The bar is high and so is the upside - strong results are significantly rewarded, with a proven path to career growth.
KEY RESPONSIBILITIES
- Research & Competitor Insights: Find where users miss value and why they leave, using product and historical data, user feedback, and competitor analysis.
- Hypothesis Pipeline: Turn those insights into a continuous, prioritised backlog of product ideas, each backed by evidence and a clear expected impact.
- Product Value: Grow ARPU by giving users more value after purchase: improve onboarding, core features, and the moments where users decide whether the product is worth keeping.
- Specs & Delivery: Write clear, testable specs and work daily with engineering so every test ships fast and works as intended.
- Growth Collaboration: Coordinate with the CRO and data teams so product and funnel tests run in sequence and every result is read correctly.
- Test Wins: Deliver a steady stream of A/B test winners on post-purchase metrics, with ARPU as the main one, and raise the share of tests that win over time.
QUALIFICATIONS
- Product Management: 3+ years in product growth roles on D2C subscription or consumer products (web-to-web, web-to-app, mobile apps) or similar markets.
- Proven Wins: A track record of A/B tests or product changes that measurably grew revenue, with results you can attribute to your own work.
- User Journey & Product Sense: Strong understanding of consumer user journeys and of what turns a first purchase into lasting value for the user.
- Research & Analytics: Hands-on user research, competitor analysis, and product analytics (Mixpanel or a close equivalent) to build the evidence behind every idea.
- Experimentation: Experience designing and interpreting A/B tests, including significance, sample size, and test duration.
- AI Tooling: Active daily use of AI tools (Claude or equivalent) to accelerate concept, analysis, and prototype work, especially UI/UX design of experiments.
- Lifecycle Experience: Experience with subscription onboarding, engagement, or cancellation flows is a bonus.
LEADERSHIP ATTRIBUTES
- Results-driven - measures their own work by test wins and revenue impact
- Evidence-led - backs every idea with data, user research, or competitor proof
- Ownership mentality - treats the product as their own: proposes, prioritises, and drives ideas to a result
- Bias for action - makes sound decisions quickly and iterates fast
- Communicates with clarity - explains ideas and results in writing so they can be reviewed without a meeting
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Remote - Europe Time Zones; Portugal; Serbia; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
We’re looking for a hands-on Senior Product Manager to own and drive the Core product direction at SplitMetrics Acquire — a B2B SaaS platform for Apple Ads management.
This role is for someone who connects product decisions to real business outcomes, moves quickly based on market signals and GTM insights, and takes equal ownership of both delivery and adoption. You’ll work closely with cross-functional teams to ensure we’re not just building fast, but building what truly drives growth and customer value.
The team is responsible for driving campaign performance through optimisations, such as AI Bidding, Keyword Expansion Strategies, and automated rules based on external signals.
WHAT YOU’LL BE DOING
— Product Strategy & Roadmap
- Own and drive the quarterly strategy for the core team responsible for the performance optimisation part of the product
- Define quarterly OKRs and initiatives in collaboration with your product team and aligned with the broader company strategy and OKRs
- Translate signals from clients, Sales, CS, and the market into product priorities
— End-to-End Product Development
- Lead discovery: client research and data analysis
- Define the product vision for each initiative you work on from high-level concept to details
- Write clear, structured PRDs for cross-functional teams (Engineering, QA, Design)
- Partner with engineers to drive execution: align on scope, unblock dependencies, support delivery
— Adoption & Go-To-Market
- Partner with Product Marketing on feature positioning and launch communication
- Work with CS to drive adoption among enterprise clients
- Define product UX copy (tooltips, banners, onboarding)
- Track adoption and iterate based on data
— Cross-Functional Leadership
- Work in tight alignment with GTM teams (Sales, CS, Marketing)
- Ensure the product supports Sales in closing and CS in expanding accounts
- Represent your area with internal and external stakeholders
ABOUT YOU
- 3+ years of Product Management experience in B2B SaaS, ideally with enterprise-facing products
- Experience in mobile UA, AdTech, or performance marketing is a strong plus — you understand the client’s world
- Experience working on ML products is a plus
- Strong data fluency: comfortable working with large-scale performance data, experiments, and key metrics
- Ability to extract insights and make decisions even with imperfect data or analytics setup
- Solid understanding of A/B testing, incrementality, and optimization logic
- Proven ability to connect product decisions to business outcomes (revenue, retention, expansion)
- Experience writing clear, structured PRDs for cross-functional teams
- Strong prioritization skills, balancing data, business context, and stakeholder input
- End-to-end ownership mindset — from discovery through delivery to adoption
- Comfortable operating in ambiguity and resource-constrained environments
- Experience with AI-first software development lifecycle (AI prototyping, spec-driven development, personally delivering internal tools) is a plus
- Ability to align Engineering, Sales, CS, and Marketing without direct authority
- Strong communication skills (written and verbal)
- Fluent English (B2+)
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Tokyo
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
How you'll make an impact
- Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology
- Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support
- Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents)
- Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support
- Interact with the Product teams to pinpoint improvement ideas
- Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
- Ability to multitask with multiple projects and integrations of customers
- Maintain/update existing libraries/plugins used in integrations
Qualifications
- 5+ years of development or technical support experience in a Tech/FinTech company
- Have payments experience would be advantageous
- Understanding of API, REST, webhooks and logs is required
- Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C#
- Experience with Node.js, React is a plus
- Knowledge in iOS/Android is a plus
- Excellent communication skills, ability to build and maintain strong relationships
- Ability to work in a customer-focused and target-driven environment
- Good in speaking and writing in both English and Japanese
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Quality is Hasbro’s top priority. For Quality, we aim to enable high consumer trust and brand confidence by ensuring Hasbro products are safe, compliant and reliable for our consumers.
Reporting to the Regulatory & Lab Management team, the QA Engineer will:
Support the implementation of product safety, physical/mechanical and labeling requirements across APAC and other applicable markets, including the EU and US
Translate regulatory changes into product impact assessments, updated Hasbro specifications, clear stakeholder and vendor guidance, and aligned laboratory testing requirements
Act as a key technical partner to Packaging, Product Development, Product Quality, Sourcing, Legal, vendors and third-party laboratories
Key Responsibilities:
Provide technical guidance on physical/mechanical product safety requirements and applicable toy and consumer product standards; support investigation and resolution of physical/mechanical testing and compliance questions
Monitor the regulatory landscape on product safety and labeling requirements across APAC, EU and US, and provide timely updates to internal teams
Assess new or revised regulatory requirements for product, labeling, testing and specification impacts; coordinate implementation plans, technical interpretations and effective-date readiness with relevant stakeholders
Support Packaging and product teams on regional safety labeling, warnings, age grading and mandatory markings; review or coordinate resolution of label compliance questions before production release
Draft, review and revise Hasbro specifications, policies, test requirements and technical guidance in response to regulatory changes
Develop or coordinate product-specific and ODM testing protocols with internal teams and approved third-party laboratories
Liaise with approved third-party laboratories to align technical interpretations, testing protocols, methods and implementation requirements; resolve differences in laboratory interpretation through documented technical assessment
Provide timely, documented technical guidance on regulatory, physical/mechanical, testing and labeling enquiries from internal and external stakeholders
Maintain controlled records of regulatory assessments, technical decisions and implementation status
Requirements:
Bachelor or higher degree in Engineering, Applied Science, Chemistry, Materials Science or a related technical discipline
3 years or more relevant experience in product safety, toy testing, regulatory compliance, quality assurance or an accredited third-party laboratory
Good working knowledge of international toy safety regulations and physical/mechanical testing standards (e.g. ASTM F963, EN 71, ISO 8124); knowledge of labeling requirements is an advantage
Experience interpreting regulatory or standard changes and converting them into practical product, testing, specification or labeling requirements
Experience coordinating with third-party laboratories, product development teams, vendors or manufacturing partners
Strong technical writing, analytical, stakeholder management and problem-solving skills; attention to detail and able to work independently
Good command of written and spoken English; proficiency in Cantonese and/or Mandarin is an advantage
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Niger
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The National Malaria Control Program (NMCP) is responsible for the national coordination of malaria prevention, case management, and malaria supply chain activities in Niger.
In recent years, the national supply chain management system has undergone significant evolution, characterized by:
The progressive strengthening of quantification and supply planning mechanisms;
The increasing use of logistics data from DHIS2;
The progressive strengthening of the Quantification Analytics Tool (QAT) as the national reference tool for supply forecasting and planning;
The gradual transition to a national electronic Logistics Management Information System (eLMIS) based on Open mSupply;
The progressive development of a district-led last-mile distribution model;
The growing need for advanced analysis of logistics data to improve the continuous availability of commodities.
In this context, the NMCP seeks to sustainably strengthen its institutional capacities in the areas of:
Logistics data analysis;
Data validation and triangulation;
Supply forecasting and planning;
Supply chain performance management;
Stockout risk anticipation;
Use of digital logistics management tools;
Monitoring of warehousing and distribution performance;
Pharmaceutical waste management.
To support this transition, the NMCP wishes to benefit from technical support through the recruitment of a Technical Expert in Logistics Intelligence, forecasting, and Supply Chain Performance. The goal is to sustainably strengthen national capacities, not to create functional dependency on external expertise.
The Advisor will support the NMCP in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
General Objective
Support the NMCP in strengthening its institutional capacities in logistics intelligence, quantification, data analysis, and supply chain performance management to sustainably improve the availability of malaria commodities.
Specific Objectives:
The Advisor shall contribute to:
Strengthening the strategic use of logistics data for decision-making.
Supporting the institutionalization of QAT as the national reference tool for supply forecasting and planning.
Developing mechanisms for validation, triangulation, and quality control of logistics data.
Strengthening the NMCP's capacity to develop early warning systems and stockout anticipation mechanisms.
Supporting the monitoring of warehousing and distribution performance carried out by National Office of Pharmaceutical Products and Chemicals (ONPPC).
Developing supply chain performance dashboards and indicators.
Supporting the NMCP in monitoring pharmaceutical waste management.
Sustainably strengthening the technical capacities of national teams through skills transfer and process formalization.
Nature and Principles of Position
The position is structured around:
Strengthening institutional capacities;
Transferring skills;
Developing sustainable tools and mechanisms;
Providing analytical and strategic support.
The position does not constitute a permanent organic function within the NMCP and is not intended to replace the statutory or hierarchical responsibilities of national staff.
The Advisor shall:
Not hold any hierarchical authority over NMCP staff;
Not replace NMCP human resources;
Not exercise the program's sovereign (regalian) functions;
Act within a framework of technical support, accompaniment, systems structuring, and skills transfer.
The Advisor will work closely with:
The NMCP's Supply and Stock Management (GAS) team;
The NMCP pharmacist;
The NMCP monitoring and evaluation teams;
The Directorate of Pharmacy, Medicine, and Traditional Medicine (DPH/MT);
ONPPC;
Technical and financial partners.
Main Responsibilities:
Logistics Data Governance and Analytical Intelligence
Support the NMCP in analyzing and leveraging logistics data from DHIS2 and eLMIS/Open mSupply as it is progressively deployed, as well as planning tools;
Develop cross-validation mechanisms for logistics data;
Support the identification and correction of data inconsistencies;
Develop Analytical Dashboards and Visualization Tools
Strengthen the NMCP's capacity to analyze consumption trends and stockout risks;
Develop early warning mechanisms;
Support the analysis of district emergency orders;
Develop logistics performance indicators.
The Advisor shall build on work already carried out regarding:
DHIS2 data completeness (and eLMIS data as it is progressively deployed);
The identification and correction of inconsistencies;
Monthly stockout monitoring;
Analysis of district performance in their capacity for regular monthly resupply of health facilities.
Quantification and Institutionalization of QAT
Support the NMCP in the advanced use of QAT (particularly as new features are rolled out);
Contribute to establishing QAT as the national reference tool for supply forecasts and plans;
Progressively reduce reliance on parallel Excel files;
Develop and formalize Standard Operating Procedures (SOPs) related to QAT use;
Support quantification exercises;
Strengthen the integration of logistics data into forecasting exercises;
Contribute to harmonizing tools used by partners.
Contribute to aligning the NMCP with the national vision of an integrated supply forecasting and planning system.
Warehousing and Distribution Performance
In collaboration with ONPPC and relevant structures, the Advisor shall:
Develop performance indicators for the warehousing and distribution of malaria control commodities to ensure their continued compliance;
Support the development of dashboards to monitor these performance indicators;
Analyze distribution timelines and service levels;
Monitor availability and logistics quality indicators;
Identify operational bottlenecks;
Propose corrective measures;
Support the monitoring of good inventory management and storage practices.
Logistics Risk Management
Develop a supply chain risk register;
Identify critical supply-related risks;
Support the development of mitigation plans;
Develop alert thresholds and escalation mechanisms;
Strengthen the NMCP's capacity to anticipate stockouts;
Contribute to the development of forward-looking analyses and contingency scenarios.
Pharmaceutical Waste Management
Support the NMCP in monitoring pharmaceutical waste management;
Develop tools for tracking expired or damaged products;
Contribute to monitoring activities related to incinerators funded by the Global Fund;
Support the documentation and traceability of product destruction activities
Develop SOPs and tracking tools related to Unusable Pharmaceutical Products (PPI).
Capacity Building and Skills Transfer
Provide technical coaching to NMCP teams (GAS and M&E for logistics data);
Develop SOPs, guides, and standardized tools;
Support the formalization of processes;
Organize skills transfer sessions;
Contribute to the progressive empowerment of national teams;
Document achievements and institutionalized mechanisms.
Expected Deliverables
Logistics data governance SOPs;
QAT usage SOPs;
A RACI matrix for the malaria control commodity supply chain;
Supply chain performance dashboards;
Early warning mechanisms;
Data validation and triangulation tools;
A supply chain risk register;
Pharmaceutical waste management monitoring tools;
Plans for evaluating and strengthening GAS competencies within the NMCP;
Monthly (bullet) and quarterly (narrative) activity reports.
Expected Results
Through this support, the NMCP aims to achieve:
A sustainable improvement in the quality of logistics data;
Improved capacity to anticipate stockouts;
The institutionalization of QAT as the sole source for logistics data management;
The development of a data-driven management culture;
Strengthened monitoring of supply chain performance;
Improved visibility of logistics risks;
The progressive strengthening of national technical autonomy;
A successful transition to a national eLMIS system based on Open mSupply.
Supervisory Arrangements
The Advisor shall be:
Administratively recruited and evaluated by the implementing partner;
Technically supervised by the NMCP Coordinator;
Functionally integrated into the Supply and Stock Management (GAS) team.
Technical priorities and work plans will be jointly validated by the NMCP and the implementing partner.
REPORTING
:
The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced university degree in pharmacy, with experience in public health, supply chain management, health logistics, or a related field;
A complementary Master's-level degree in supply chain management, health logistics, public health, health systems, or a related field is strongly desired;
Specialized training in public health Supply Chain Management is a significant asset;
Minimum of 10 years of experience in public health supply chain management;
Proven experience in supply quantification and planning;
Demonstrated experience using QAT or similar forecasting and supply planning tools;
Experience in analyzing and leveraging logistics data;
Experience using DHIS2, eLMIS, or other logistics information systems;
Proven experience developing analytical tools, dashboards, and performance monitoring mechanisms;
Experience collaborating with U.S. Government–funded partners and projects strongly desired;
Experience on U.S. Government–funded projects is a major asset;
Experience in pharmaceutical waste management desired.
Excellent command of logistics management systems;
Strong analytical capacity;
Good command of data analysis and visualization tools;
Excellent understanding of quantification mechanisms;
Good understanding of early warning systems;
Ability to develop SOPs, standardized tools, and institutional mechanisms;
Ability to work within a matrix reporting environment;
Strong capacity for institutional collaboration;
High sense of ethics and confidentiality;
Ability to work in a support role rather than a substitutive one;
Ability to transfer skills and support national teams.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Serve as Mistral AI’s senior technical authority for critical electrical, mechanical and life-safety infrastructure across assigned colocation sites. Protect the availability of high-density AI compute by identifying technical risks before they become incidents, challenging infrastructure operating practices and verifying that power and cooling systems perform within agreed requirements.
Operating context & accountability
Working with Engineering Operations leadership, IT Operations, hardware partners and colocation providers, you will provide hands-on technical assurance across a site or cluster. You will assess provider performance, advise on critical decisions, support incident response and ensure operational learning drives durable improvements. The role focuses on technical oversight and influence rather than direct management of the colocation provider’s maintenance workforce.
Technical assurance and operational risk
- Own and maintain the site technical risk register, including electrical and mechanical single points of failure, maintenance exposure, redundancy limitations, cooling capacity, liquid-cooling interfaces and common-mode failure scenarios.
- Assess the resilience of utility connections, MV/LV distribution, transformers, generators, UPS, switchgear, busways, protection systems, pumps, cooling plant, controls and monitoring against the contracted operating envelope.
- Review provider preventive maintenance strategies, schedules, critical asset condition and outstanding defects; identify maintenance deferrals and vulnerabilities that may affect AI compute availability.
- Critically review high-risk methods of procedure, electrical switching and isolation plans, planned impairments, work sequencing, contingency measures, rollback plans and restoration criteria.
- Validate the completeness and quality of technical documentation, including single-line diagrams, P&IDs, operating sequences, alarm matrices, capacity records, asset registers and operating procedures.
- Use BMS/EPMS trends, alarms, power-quality records and cooling telemetry to identify abnormal operating conditions, capacity constraints and deteriorating resilience before service is affected.
Incident response, investigations and reliability
- Act as a senior engineering escalation point during major infrastructure incidents; rapidly assess failure domain, remaining redundancy, safety implications, likely IT impact and viable restoration options.
- Coordinate technical information across the colocation provider, Mistral IT Operations and OEM partners, ensuring accurate incident timelines, risk communication and controlled return to service.
- Review and challenge root-cause analyses, distinguishing immediate triggers from underlying design, maintenance, controls, process and organizational contributors.
- Define and follow up corrective and preventive actions, requesting evidence of implementation and verifying that recurring failure modes have been addressed.
- Identify systemic trends across sites and share lessons learned with engineering design, commissioning and regional operations teams.
- Support emergency response planning and tabletop exercises covering loss of utility, cooling failures, liquid leaks, fire/life-safety events and critical equipment failures.
Capacity delivery, commissioning and change control
- Participate in design and constructability reviews for expansions, retrofits and new AI deployments; flag operational, maintainability and resilience concerns early.
- Review commissioning and integrated systems testing plans, including power transfers, redundancy scenarios, controls failure modes, cooling recovery and operational readiness criteria.
- Challenge test results and acceptance evidence against defined electrical, thermal and operational requirements; track unresolved technical issues through handover.
- Partner with IT Operations on rack power and thermal limits, direct-to-chip liquid cooling, coolant distribution unit boundaries, leak response and load-restoration dependencies.
- Assess proposed changes to critical infrastructure, including concurrent maintenance, controls updates and brownfield works; recommend safeguards and escalation where exposure is unacceptable.
- Provide technical coaching to internal stakeholders, contribute to engineering standards and support recruitment and knowledge sharing as the portfolio expands.
Success measures
- Critical technical risks are identified early, prioritized and reduced through verified mitigation actions, supporting Mistral’s availability objectives.
- High-risk maintenance and infrastructure changes receive timely, evidence-based technical review with clear mitigations and escalation.
- Major incidents are diagnosed accurately, communicated effectively and followed by robust root-cause analysis and verified corrective actions.
- New and expanded capacity meets agreed redundancy, electrical, cooling and operational acceptance requirements.
- Repeat failures, unresolved high-severity defects and preventable technical deviations decrease over time.
Minimum qualifications
- 5–7+ years in critical facilities engineering, commissioning, data center operations or technical assurance in high-availability environments.
- Strong practical knowledge of critical electrical infrastructure (UPS, generators, MV/LV distribution, switchgear and protection) and mechanical systems (cooling plant, pumps, controls and heat rejection).
- Ability to review single-line diagrams, operating sequences, technical procedures, maintenance plans, commissioning evidence and root-cause analyses.
- Demonstrated experience troubleshooting complex infrastructure incidents and influencing external technical teams without direct line authority.
- Clear written and verbal English communication, sound judgment under pressure and willingness to travel and participate in incident escalation as needed.
Preferred experience
- Full technical governance, multi-site operations or mission-critical facilities serving high-density AI/HPC workloads.
- Experience with direct-to-chip liquid cooling, CDUs, facility/technology cooling interfaces, water quality, leak detection and rack-level thermal management.
- Integrated systems testing, EPMS/BMS trend analysis, protection coordination, failure-mode reviews and cross-site engineering standardization.
- Experience partnering with hardware OEMs, design engineers, commissioning teams and infrastructure providers during live-site expansion.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Kaunas, Lithuania
Join our Quality Assurance department as a Quality Assurance Associate.
Quality Assurance Associate
supports in supervision of company’s quality management system and its improvements.
Position is in Lithuania, Kaunas office.
Role responsibilities:
Administrative support to QA department
Assisting in creation/review/revision/tracking of procedural and other quality documents
Administration of the electronic quality management system and oversight of the training compliance
Assisting in internal and external audits
Assisting is CAPAs coordination, liaising with CAPA owners with regards to corrective/preventive actions implementation, tracking and follow-up
Supporting eQMS administration
Technical supporting of collecting and reporting performance and quality metrics
Requirements
Fluent English and Lithuanian language
Knowledge of GCP, GPV and other GxP principles beneficial
Bachelor's degree or higher in Life Sciences or a related field; advanced degree preferred.
Advanced proficiency in MS Office
Strong attention to details and accuracy
Benefits
Professional growth and career opportunities
International team and environment
Bonus based on annual performance
Personal accident and business trip insurance
Additional health insurance
Rewarding referral policy
Monthly lunch and fruit days
Team building, global meetings
Modern and new office in a city center with partly compensation for parking
Partly remote work possibility & flexible working hours, if agreed with manager
Salary range 1600 - 2000 Eur gross/month
Location: Honduras
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
We are seeking a highly skilled and creative
Senior Video Editor
to join our team full-time. This role focuses on producing high-end, narrative-driven content across real estate, lifestyle, and YouTube formats, including long-form videos, trailers, and short-form cuts.
You will work remotely using our Los Angeles-based systems and collaborate closely with our team to deliver engaging, high-quality content that aligns with our brand and editorial style.
Responsibilities
Edit long-form YouTube content with strong pacing and audience retention in mind
Develop and refine voiceover structure and narrative flow
Create engaging trailers and short-form cuts from long-form content
Collaborate with the team to maintain and elevate a consistent editorial style
Deliver high-quality edits efficiently within deadlines
Manage tasks, timelines, and deliverables in an organized manner
Requirements
Advanced proficiency in
DaVinci Resolve
(primary editing platform)
Ability to work remotely via
Parsec
and operate Apple Studio systems
Strong and stable internet connection for seamless remote workflow
Comfortable working within a server-based environment
Creative Expectations
Strong storytelling instincts and narrative development skills
Good sense of music selection, sound design, and pacing
Understanding of YouTube content dynamics and audience retention strategies
Ability to contribute creative ideas while aligning with an established style
Additional Context
This is a full-time role with dedicated focus on our projects
We produce high-end, narrative-driven real estate and lifestyle content, and are expanding into vlogs, day-in-the-life, and behind-the-scenes formats
Attention to detail, taste level, and adaptability across formats are critical
Experience working with structured editing workflows, shared storage systems, and high-volume footage is a strong plus
Benefits
Competitive salary in USD
Work From Home
Location: Mumbai, India
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Role Purpose
The GBS PMO & Transformation Analyst provides project, governance, analytical and administrative support to the Global Business Services function.
The role supports the development and execution of the GBS roadmap by assisting with service transitions, business case development, project & process governance, stakeholder reporting, performance tracking and continuous improvement initiatives. Working closely with the Director of Global Business Services, function leaders and project teams, the role helps ensure that GBS initiatives are delivered in a structured, disciplined and measurable manner.
The role holder must be an ambitious analyst or project professional seeking exposure to enterprise transformation, shared services, business process improvement and organisational change. The role supports governance, transition and business case activities identified within EnerMech's GBS model.
Key Responsibilities
Support the delivery of GBS projects, transitions and improvement initiatives.
Maintain project plans, RAID logs, action trackers and milestone schedules.
Assist in planning and coordinating the migration of activities into the GBS organisation.
Support transition readiness assessments, training coordination and go-live preparation.
Coordinate GBS governance meetings, steering committees and project review forums.
Support the preparation of business cases for new GBS opportunities, scope expansions and transformation initiatives.
Collect, validate and analyse baseline data relating to costs, volumes, effort and performance.
Assist with process mapping, root cause reviews and improvement workshops.
Track progress against agreed deliverables and escalate risks where required.
Coordinate meetings, workshops and project activities with stakeholders.
Experience Requirements
Experience within Shared Services, GBS or Finance Operations.
Exposure to business case development and financial modelling.
Knowledge of project management methodologies.
Experience with Power BI.
Experience supporting system implementations or business transitions.
Project Management qualification (PRINCE2, PMP, Agile, CAPM or equivalent).
Knowledge of process improvement methodologies such as Lean or Six Sigma.
Anticipated Skills
Degree in Business, Finance, Accounting, Economics, Project Management or related discipline.
2-5 years' experience in project support, PMO, business analysis, shared services or transformation environments.
Strong analytical and problem-solving capability.
Excellent Excel and PowerPoint skills.
Strong written and verbal communication skills.
Experience preparing reports, presentations and management information.
Ability to manage multiple priorities and work independently.
Strong attention to detail and organisational skills.
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seniorSpain - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
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seniorPoland - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorEstonia - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorCyprus - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorCzech Republic - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
ГибридShanghai
ОфисEbene
УдалённоseniorUkraine; North Macedonia; Turkey; European Union; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоseniorLocation: Remote - Europe Time Zones; Portugal; Serbia; Spain
ГибридseniorTokyo
Hong Kong
seniorГеография найма не уточнена
ГибридleadParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks