Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Ireland, the base compensation range for this role is EUR 84,048 - EUR 100,858. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Germany, the base compensation range for this role is EUR 78,336 - EUR 94,003. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany; United Kingdom; Spain; Italy; The Netherlands
Workplace: Remote
ClickHouse is the fastest-growing database in the OLAP space, and AI is reshaping how developers and enterprises interact with their data. From ClickHouse Agents and AI Functions to the Remote MCP Server, LibreChat, and Langfuse, AI/ML capabilities are rapidly becoming a core pillar of the ClickHouse Cloud experience and a key growth vector for the platform.
We are looking for a Senior Product Manager to own core areas of our agentic analytics experience. You will work at the intersection of large language models, developer tooling, and high-performance analytics, shaping how organizations let agents query, reason over, and act on their data. This is a high-ownership role: you will drive products from discovery to launch with autonomy expanding as fast as you build confidence and context.
WHAT WILL YOU DO?
- Roadmap Ownership: Own the roadmap for key surfaces of the agentic analytics portfolio, from discovery through launch and iteration, and ensure they are best-in-class in the analytics database space.
- Customer Discovery: Talk to users constantly — developers, data engineers, and platform teams deploying agents against production data — and turn their feedback into crisp priorities.
- Product Quality: Define and prioritize features that improve agent accuracy, latency, cost, and trust. Instrument the product with evals and observability (Langfuse) so that quality is measured.
- Market & Competitive Intelligence: Track the competitive landscape and translate it into positioning, differentiation, and gaps to close.
- Go-to-Market Partnership: Partner with marketing, sales, and developer relations on pricing, packaging, launch content, and field enablement.
- Communication: Write clearly and often, including public-facing content that explains what we built and why.
WHAT YOU BRING ALONG:
- 3+ years of product management experience in developer tools, data infrastructure, or ML/AI products
- Hands-on familiarity with LLMs and agentic workflows: you have built or shipped something with them
- Comfort with SQL and analytical databases; you can query your own product data without waiting for someone else
- Strong written communication and the ability to drive alignment across engineering, design, and go-to-market
- You have a high level of ownership and a bias toward shipping: you scope pragmatically, cut ruthlessly, and iterate in public
- You thrive in collaborative environments and can effectively communicate technical concepts to diverse stakeholders
NICE TO HAVE
- Experience with LLM observability, evals, or inference infrastructure
- Experience pricing usage-based or token-based products
- Prior work on open source products or with open source communities
- Understanding of database systems and data processing pipelines, with ClickHouse experience being a significant plus
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: NAMER and LatAm
ClickHouse is the fastest-growing database in the OLAP space, and AI is reshaping how developers and enterprises interact with their data. From ClickHouse Agents and AI Functions to the Remote MCP Server, LibreChat, and Langfuse, AI/ML capabilities are rapidly becoming a core pillar of the ClickHouse Cloud experience and a key growth vector for the platform.
We are looking for a Senior Product Manager to own core areas of our agentic analytics experience. You will work at the intersection of large language models, developer tooling, and high-performance analytics, shaping how organizations let agents query, reason over, and act on their data. This is a high-ownership role: you will drive products from discovery to launch with autonomy expanding as fast as you build confidence and context.
WHAT WILL YOU DO?
- Roadmap Ownership: Own the roadmap for key surfaces of the agentic analytics portfolio, from discovery through launch and iteration, and ensure they are best-in-class in the analytics database space.
- Customer Discovery: Talk to users constantly — developers, data engineers, and platform teams deploying agents against production data — and turn their feedback into crisp priorities.
- Product Quality: Define and prioritize features that improve agent accuracy, latency, cost, and trust. Instrument the product with evals and observability (Langfuse) so that quality is measured.
- Market & Competitive Intelligence: Track the competitive landscape and translate it into positioning, differentiation, and gaps to close.
- Go-to-Market Partnership: Partner with marketing, sales, and developer relations on pricing, packaging, launch content, and field enablement.
- Communication: Write clearly and often, including public-facing content that explains what we built and why.
WHAT YOU BRING ALONG:
- 3+ years of product management experience in developer tools, data infrastructure, or ML/AI products
- Hands-on familiarity with LLMs and agentic workflows: you have built or shipped something with them
- Comfort with SQL and analytical databases; you can query your own product data without waiting for someone else
- Strong written communication and the ability to drive alignment across engineering, design, and go-to-market
- You have a high level of ownership and a bias toward shipping: you scope pragmatically, cut ruthlessly, and iterate in public
- You thrive in collaborative environments and can effectively communicate technical concepts to diverse stakeholders
NICE TO HAVE
- Experience with LLM observability, evals, or inference infrastructure
- Experience pricing usage-based or token-based products
- Prior work on open source products or with open source communities
- Understanding of database systems and data processing pipelines, with ClickHouse experience being a significant plus
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2.1 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You’ll Make
Join Incode as a Senior Product Manager for Mobile Onboardings, where you will own the end-to-end mobile identity verification experience across SDKs, Web flows, and API Incode's identity onboarding integrations.
You will lead the strategy and execution for onboarding UX along modules such as document capture, selfie capture — driving improvements in conversion, completion, fraud resilience, and global scalability.
This role sits at the intersection of mobile engineering, computer vision, ML, design, and customer success, ensuring our capture experience is seamless for users and configurable for enterprise clients.
You will define the product vision for next-generation onboarding experiences, optimize performance across iOS, Android, and Web SDKs, and partner closely with commercial teams to enable successful customer implementations and expansions.
What You’ll Own & Drive
Develop and execute a product roadmap for advanced biometric intelligence, focusing on deepfake detection and enhanced liveness technology.
Collaborate with engineering and research teams to deliver cutting-edge solutions that detect and prevent emerging threats.
Productize Identity Verification capabilities into scalable offerings with strong GTM alignment, ensuring rapid customer adoption.
Identify and execute upsell opportunities by demonstrating the value of advanced biometric solutions to existing customers & develop new modules to increase conversion and reduce fraud.
Leverage customer insights and industry trends to drive innovation in biometric intelligence.
Define and track performance metrics for biometric products, using data-driven insights to optimize offerings continuously.
Your Background
8+ years of product management
experience, preferably in mobile space, or biometric intelligence or related fields. With strong experience with product analytics, A/B testing & design driven optimizations.
Proven ability to collaborate with
cross-functional teams
, including engineering, research, and sales in a SaaS settings
Preferred understanding of
biometric technologies, deepfake detectio
n, and liveness detection systems.
Experience in developing GTM strategies and identifying upsell opportunities.
Exceptional analytical skills and ability to leverage data to drive decision-making.
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Tokyo
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialist joins the LEPS team as the face of Harvey in Japan, building trust with partners, counsel, and legal teams across the Japanese legal market. This role sits within Harvey’s post-sales organization and partners closely with Customer Success Managers and Account Executives to drive adoption, deepen utilization, and support long-term expansion and renewal.
The Legal Product Specialist draws on Japanese legal training and practice experience to develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, advising them on how Harvey’s AI solutions can enhance legal effectiveness and efficiency. They translate legal practice needs into actionable feedback for Product and Engineering while feeding Japanese market insights back to the broader GTM organization. As part of Harvey’s founding team in Japan, this is a rare opportunity to pioneer Harvey’s presence in the market and shape how a category-defining legal AI platform is adopted across one of Asia’s most sophisticated legal systems.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams in Japan by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform for Japanese-speaking legal professionals.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the Product and Engineering teams, helping to shape product development through the lens of Japanese legal practice.
- Contribute to customer-facing content geared toward the Japanese market (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Help establish Harvey’s local presence and ways of working in Japan, working closely with the regional and global teams as the market grows.
WHAT YOU HAVE
- Based in Tokyo and eligible to work in Japan.
- Qualified Japanese lawyer (弁護士) registered with the Japan Federation of Bar Associations (日本弁護士連合会).
- At least 3 years of experience as a qualified lawyer at a top-tier Japanese law firm and/or in-house, with strong exposure to complex legal workflows and client expectations.
- Fluency in Japanese and English, with the ability to operate seamlessly across both languages in professional settings.
- Executive engagement skills and presence, with the ability to establish strong relationships with key decision-makers and build credibility at all levels.
- Outstanding presentation skills for both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and the challenges faced by legal professionals, with curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-EL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote or Mississauga
Workplace: remote
Job Title:
Sr. Product Manager - Senior Living
Location:
Canada – Remote /
Mississauga, ON – Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles:
If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
At PointClickCare, our Product team is on a mission to transform how senior living providers deliver care, combining deep domain expertise with a relentless focus on outcomes that matter. We operate at the intersection of healthcare and technology, building products that directly impact the lives of residents, caregivers, and the providers who serve them.
You’re comfortable engaging directly with customers, collaborating across teams to solve meaningful problems, and bringing a natural curiosity and growth mindset to continuously improve outcomes and maximize value. This role is ideal for someone who thrives at the intersection of strategy and execution - someone who can translate complexity into clarity, turn insight into action, and consistently deliver meaningful value for customers.
If you're energized by complex problems, motivated by purpose, and ready to shape what AI-powered care delivery looks like in senior living - you'll thrive here.
Position Summary:
The Sr. Product Manager - Senior Living position will own critical workflows at the heart of the resident experience, shaping how data flows, decisions are made, and care is delivered across PointClickCare's platform. Partnering closely with engineering and cross-functional teams, you'll drive end-to-end product outcomes from discovery through delivery by engaging directly with customers, translating complexity into clarity, and turning insight into action.
This role is ideal for a product leader who thrives at the intersection of strategy and execution and is excited to define what AI-powered care looks like in senior living.
Key Responsibilities:
Own product strategy, roadmap, and execution for your portion of the Senior Living products.
Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
Identify, communicate, and bring the right people together to manage risks timely and effectively.
Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration.
Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points.
Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment.
Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases.
Understand the broader product portfolio and how solutions work together to create value for customers.
Participate in industry events, and lead customer and partner facing engagements as a product expert.
Understand competitive landscape.
Inspire, energize, and motivate cross-functional teams.
Required Skills & Qualifications:
Bachelor’s Degree in business, computer science, or computer engineering.
5+ years of Software Product Management experience.
Experience working in healthcare technology is a plus.
Experience working with Cloud - Azure hosted environments.
Proven track record of managing products, innovation, and a general curiosity and drive for building great products.
Strong written and oral communication skills with internal and external stakeholders.
Solid understanding of Agile practices.
Experience managing SaaS products.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is
$121,400 - $151,700
+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote, USA
Workplace: remote
Job Title:
Sr. Product Manager - Senior Living
Location:
USA - Remote
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
At PointClickCare, our Product team is on a mission to transform how senior living providers deliver care, combining deep domain expertise with a relentless focus on outcomes that matter. We operate at the intersection of healthcare and technology, building products that directly impact the lives of residents, caregivers, and the providers who serve them.
You’re comfortable engaging directly with customers, collaborating across teams to solve meaningful problems, and bringing a natural curiosity and growth mindset to continuously improve outcomes and maximize value. This role is ideal for someone who thrives at the intersection of strategy and execution - someone who can translate complexity into clarity, turn insight into action, and consistently deliver meaningful value for customers.
If you're energized by complex problems, motivated by purpose, and ready to shape what AI-powered care delivery looks like in senior living - you'll thrive here.
Position Summary:
The
Sr. Product Manager - Senior Living
position will own critical workflows at the heart of the resident experience, shaping how data flows, decisions are made, and care is delivered across PointClickCare's platform. Partnering closely with engineering and cross-functional teams, you'll drive end-to-end product outcomes from discovery through delivery by engaging directly with customers, translating complexity into clarity, and turning insight into action.
This role is ideal for a product leader who thrives at the intersection of strategy and execution and is excited to define what AI-powered care looks like in senior living.
Key Responsibilities:
Own product strategy, roadmap, and execution for your portion of the Senior Living products.
Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
Identify, communicate, and bring the right people together to manage risks timely and effectively.
Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration.
Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points.
Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment.
Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases.
Understand the broader product portfolio and how solutions work together to create value for customers.
Participate in industry events, and lead customer and partner facing engagements as a product expert.
Understand competitive landscape.
Inspire, energize, and motivate cross-functional teams.
Required Skills & Qualifications:
Bachelor’s Degree in business, computer science, or computer engineering.
5+ years of Software Product Management experience.
Experience working in healthcare technology is a plus.
Experience working with Cloud - Azure hosted environments.
Proven track record of managing products, innovation, and a general curiosity and drive for building great products.
Strong written and oral communication skills with internal and external stakeholders.
Solid understanding of Agile practices.
Experience managing SaaS products.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is
$132,400 - $165,500
+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Responsibilities:
— Manage product development with a focus on AI and Core UX.
— Work remotely for Joko, based in Spain.
Requirements:
— Senior level experience in product management.
— Expertise in AI and user experience (UX).
Benefits:
— Salary range from €64,000 to €104,000 per year.
— Equity options.
— Flexible working conditions.
The role is fully remote with a focus on AI and UX in product management.
Вместе с командой экспертов из направлений сформулировать точный состав продукта, сформировать UVP продукта, определять целевые сегменты и сценарии; Управлять продуктом: определять backlog задач, планировать работу и приоритизировать задачи, организовывать работу, контролировать команду;
Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're on a mission to make simple, secure money transfers accessible to everyone, and getting verification right is core to that. We're looking for a Head of KYC Product to own the product strategy, roadmap, and delivery of our customer verification and onboarding flows across consumer, cards, and white-label, balancing regulatory compliance, financial crime controls, and a fast, low-friction customer experience.
You'll lead the KYC and Verification product area as objective owner, working as a key partner to our FinCrime, Compliance, Engineering, Customer Support and Operations teams, and building the first line of defence into the product itself across 5 jurisdictions and 60+ countries. You'll report to the Head of Product Operations & Automation. Location: UK-first, remote working possible.
What you'll co-own:
Verification journey:
Build PRD, own the end-to-end verification (including PEP, sanctions screening) journey, from onboarding and tiered KYC to full identification through enhanced due diligence using the new technology for non-doc verification, including how customers are notified and supported along the way for the best user experience. Implement the KYC/Screening (PEP, sanctions) providers and build the in-house solutions for verification and screening. Deliver the back-office operational services to support the verification flow on the Customer Support stage.
OKRs and initiatives:
own the KYC objective with its initiatives and key results, from business case and requirements through go/no-go, release and impact review.
KPI framework:
define and track verification completion time, approval and rejection rates, drop-off by stage, repeat document requests, manual review volumes, KYC-related contacts and CSAT, surfaced in an end-to-end operational dashboard, and cost for verification.
AI and automation:
lead the AI-powered KYC strategy, including build, buy or hybrid decisions, AI agents for KYC/Screening cases and FAQs, AI-assisted investigator workflows, and a risk-based verification framework.
What you'll do
Set the strategy:
own the product vision and prioritised roadmap for verification across markets, translating regulatory change (UK, EEA, US, UAE, Canada and local licence requirements) into clear, shippable requirements.
Manage the KYC stack:
own identity verification vendors, tenders and migrations, enable multi-provider support, and keep commercial terms, quality and coverage in balance.
Reduce friction:
map where customers struggle, rank the top friction points, and ship improvements that reduce drop-off and support contacts without weakening controls.
Drive automation:
automate verification scenarios end to end, including antifraud and auto-verification scenarios, proactive status communications across app, push, and ticketing, and AI agents that resolve routine cases and escalate only the complex ones.
Deliver product and market flows:
design and deliver KYC/Screening flows for specific products and market-specific logic.
Support white label:
embed verification into the operational layer for white-label partners, so new programmes launch with controls and automation built in.
Collaborate as a partner:
Engineering:
define requirements, data needs and system enhancements, and manage delivery and release readiness.
Compliance and FinCrime:
agree risk appetite, risk-based limits and checks, and support audits, partner due diligence and regulatory reviews.
Customer Support and Operations:
use case feedback and ticket data to improve flows, macros and automation, and reduce manual workload.
Partners and networks:
align verification requirements with partner, scheme and licence-holder expectations.
Run governance:
chair a weekly cross-functional forum across Product, Compliance, FinCrime, Support and Operations to review KYC performance and agree improvements.
Lead the team:
build and mentor the KYC product team, and document decisions and rationale clearly.
Take responsibility:
own outcomes, and escalate material risks early.
What you'll need
Significant product management experience in KYC, identity verification, onboarding or financial crime in fintech, payments or banking, including ownership of a function or team.
Strong understanding of KYC, CDD/EDD, AML/TF, sanctions and PEP screening, source of funds and risk-based approaches, and how regulation in the UK, EEA. UAE, Canada, and the US translate into product requirements.
Proven record of owning outcomes through OKRs, with clear prioritisation and trade-off thinking (completion rate vs. risk vs. customer friction vs. cost).
Experience selecting, integrating and managing identity verification vendors, including RFPs and migrations.
Hands-on experience with automation or AI in operational workflows, such as LLM agents, case summarisation or decision support, and the oversight they need.
Data fluency: comfortable with SQL and BI dashboards to define metrics, diagnose funnels and measure impact.
Experience working with Compliance, FinCrime and Operations teams, and supporting audits or regulatory reviews.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team.
Clear communication and documentation, able to explain decisions to technical, non-technical and executive stakeholders.
Nice to have
Experience with white-label or partner programmes and their operational and compliance requirements.
Experience with card issuing and scheme requirements (Visa, Mastercard) related to verification.
Familiarity with customer messaging and ticketing tools, and with how support and FinCrime operations run day to day.
Experience building or scaling a first line of defence or operations function.
What you'll achieve
First 3 months
Understand our verification flows, providers, risk-based limits and regulatory landscape.
Learn our KYC KPIs, tooling and the key friction and case-handling patterns.
Build relationships across Compliance, FinCrime, Engineering, Support and Operations.
Take ownership of the KYC roadmap and a first set of initiatives, and ship your first improvement.
By 6 months
Own the end-to-end KYC roadmap with clear OKRs, owners, and a weekly governance rhythm.
Launch the KYC operational dashboard and a ranked list of the top customer friction points.
Deliver your first automation or AI-assisted workflow that removes recurring manual work.
By 12 months
Be the owner for verification outcomes, with measurable gains in completion time, drop-off, support contacts, and manual effort.
Have a risk-based verification framework and an AI-powered KYC operating model agreed with Compliance and FinCrime.
Have a high-performing KYC product team and verification built into the back-office console and white-label programmes.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Компания запускает направление Marketplace & Services, где через диалог с AI пользователи смогут искать, сравнивать, бронировать и оплачивать путешествия, отели, мероприятия и другие услуги. Работа ведётся вместе с Engineering, AI и Design, с прямым взаимодействием с CPO.
Location: Athens
Workplace: OnSite
ROLE HIGHLIGHTS
- Satellite Production Technician
- Location: Athens, Greece
- Department: Global Manufacturing Organisation
- Reports to: Production Facility Manager
- Employment type: Permanent
- Workplace model: Office
- Background Security Screening applicable (SUPO)
WHY THIS ROLE MATTERS
The mission of this role is to ensure every electrical and mechanical subsystem delivered for satellite integration works exactly as intended by inspecting, assembling, and validating it with clear, reliable evidence. It also exists to catch issues early, fix them at the source and keep the entire build process traceable and unblocked so spacecraft can be assembled and launched with confidence.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Perform Perform inspection, assembly, and verification of electrical and mechanical subsystems and panel-level assemblies
- Execute panel assembly, including module installation, and the fabrication, routing, termination, and lacing of wiring harnesses (RF, CAN, power, thermal sensors)
- Perform cable and connector assembly, including crimping, soldering, and RF connector termination, followed by continuity, insulation resistance, and basic electrical checks
- Carry out rework and repair of cables, harnesses, and PCB assemblies (e.g. connector replacement, component rework, conformal coating touch-up) following approved procedures
- Ensure subsystem readiness (e.g. antennas, solar panels) through testing and validation procedures
- Integrate structural elements including CFRP panels, sandwich structures, and mechanical components
- Collaborate with Engineering, AIT, and Quality teams to resolve integration issues and improve manufacturability
- Monitor production progress and proactively escalate blockers to maintain workflow continuity
- Support root cause analysis and non-conformance resolution
- Contribute to First Article Inspection (FAI) activities and ensure proper documentation and traceability
- Perform or support incoming inspection of mechanical and electrical components
- Maintain accurate records in line with aerospace manufacturing and quality standards
REQUIREMENTS
MUST HAVES
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Aerospace Engineering, Electronics, or a related technical field
- 1+ years of hands-on experience in electrical and/or mechanical assembly, inspection, or integration within aerospace or other high-reliability environments
- Proven experience working with mechanical subsystems and structural assemblies (e.g. panels, brackets, electro-mechanical units)
- Hands-on experience with composite materials (e.g. CFRP), sandwich structures, solar panels, or precision mechanical components
- Basic understanding of electrical integration principles (panel-level), including module installation and wiring harness routing
- Hands-on experience with connectors, grounding, shielding, and cable types (RF, CAN, power, thermal sensors), and the ability to interpret wiring diagrams and harness drawings
- Familiarity with manufacturing quality standards, documentation, and traceability requirements
- Experience supporting root cause analysis and non-conformance resolution
- Comfortable working in a fast-paced production environment with evolving priorities and deadlines
- Hands-on mindset with willingness to work on the shop floor and support cross-functional teams directly
- Strong communication skills and ability to collaborate with Production, Engineering, QA, and Planning
- High level of ownership, attention to detail, and continuous improvement mindset
NICE TO HAVES
- Experience with satellite structures and panel integration, including CFRP panels, sandwich structures, and RANT (radar antenna) assemblies
- Hands-on experience with full panel assembly, including fabrication, integration, and routing of RF, CAN, power, and thermal sensor cabling
- Understanding of thermal management and interfaces (e.g. thermal pads, pastes, sensor integration)
- Experience with incoming inspection of composite and machined parts
- Knowledge of environmental and mechanical testing (e.g. vibration, shock, thermal vacuum)
- Familiarity with aerospace standards such as IPC, ECSS, or similar
- Experience in NewSpace or small satellite production environments
- Experience working in cleanroom environments and satellite integration flows
- Familiarity with ERP/MES systems in manufacturing
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
AT ICEYE, YOU’LL JOIN A DIVERSE AND HIGHLY ENGAGED TEAM UNITED BY THE AMBITION TO MAKE THE IMPOSSIBLE POSSIBLE. AS A GLOBAL SCALE-UP, WE COMBINE SPEED AND AMBITION WITH THE OPPORTUNITY TO TAKE REAL OWNERSHIP FROM DAY ONE. YOUR GROWTH, WELLBEING, AND SUCCESS ARE A PRIORITY, WITH CONTINUOUS PROFESSIONAL DEVELOPMENT, TRAINING OPPORTUNITIES, AND A CULTURE WHERE COLLABORATION IS HOW WE WIN.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us - we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at http://iceye.com/iceye.com http://iceye.com.
– проводить CustDev-исследования с действующими, потенциальными и отказными клиентами; – детально изучать целевую аудиторию, мотивы, триггеры, страхи и барьеры, строить Customer Journey Map (CJM);
Офислокация: работа на территории компании в загородном marketing house (Клинский район Московской области; удаленный формат не предусмотрен, кандидатов из других городов рассматривают при готовности к переезду)
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Portugal; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
AI is now part of almost every workflow built on n8n. But before a new user can build their first AI automation, they often hit a wall: sign up with a model provider, create an API key, add billing, and paste credentials into n8n. Many people never get past that step.
The Relay team removes that wall. With Gateway credits, n8n Cloud users get leading AI models and services such as web search, scraping and document parsing built in, with no keys to manage. A new user can open a template or ask the AI assistant to build something, and it just works on day one.
MAKE DAY-ONE SUCCESS THE DEFAULT
- Own the Gateway credits experience end to end: from sign-up to first successful AI workflow or Agent, to ongoing usage.
- Remove credential friction across the product. Work with the Growth, Agents and n8n Assistant teams so new users land on services that work out of the box.
- Decide which models and services we offer, and how we price and package them for users..
BUILD AND RUN PROVIDER PARTNERSHIPS
- Own relationships with model and tool providers, from first conversation to signed deal.
- Lead commercial negotiations, including volume commitments, pricing and terms.
- Partner with Finance on commitment approvals and consumption forecasting.
- Decide when to add, expand or drop a provider, based on user demand, quality and cost.
SHAPE THE ENTERPRISE AI GATEWAY
- Lead discovery with enterprise customers and prospects: platform teams, IT and security leads, and AI owners.
- Turn what you learn into a clear product strategy, and be honest about what to build, what to pause and what to stop.
- Define the core capabilities: virtual keys, budgets and spend limits, model access policies, usage reporting and audit.
- Consider how the gateway works for self-hosted and Cloud customers. Work closely with engineering and our Cloud team on deployment questions.
- Help define how the enterprise gateway is packaged and sold, together with Sales, Finance and leadership.
LEAD ACROSS TEAMS
- Work with a dedicated engineering team, and with design, as one product team.
- Coordinate with teams that own nearby areas, such as identity and access management, governance, billing and the Cloud experience.
- Keep leadership, Sales and Customer Success informed, and bring them clear recommendations.
REQUIREMENTS
MUST-HAVES
- Experience as a PM for AI infrastructure, developer platforms or LLM tooling (for example AI gateways, model APIs, or AI platform products), or for enterprise admin and governance products (for example access control, policy, spend management or audit).
- Hands-on experience with partner or vendor deals: you have negotiated terms, not only managed relationships.
- A strong grasp of usage-based pricing, unit costs and consumption forecasting.
- Comfort talking with enterprise buyers: platform engineers, security teams and IT leaders.
- Builder mindset: You’re entrepreneurial and hands-on, and you enjoy moving from an ambiguous problem to a prototype, shipped product, and iteration quickly.
- Technical fluency: You’re comfortable reasoning about APIs, integrations, authentication, schemas, data flows, and system constraints and can partner deeply with engineers.
- Data fluency: You can define meaningful success metrics, investigate product behaviour and funnels, and combine quantitative evidence with qualitative insight and product intuition
NICE-TO-HAVES
- You have built or run an LLM gateway or proxy, or worked closely with tools like LiteLLM, Portkey or similar.
- Experience with products that run both self-hosted and as SaaS.
- You’ve built products for technical users and understand what great developer and builder experiences look like.
- You’ve worked on products involving third-party APIs, authentication, developer platforms, or integration ecosystems.
- You’ve built products alongside developer communities, contributors, or external ecosystems.
Why join us?
At n8n, you’ll work on the heart of the product experience - shaping how builders go from an idea to a workflow they trust in production. Your work will influence some of the most fundamental parts of n8n: how people build, connect services, access powerful capabilities, understand what’s happening in their workflows, and scale from simple automation to complex AI-powered systems.
You’ll join n8n at a stage where the product and company are scaling rapidly, but there is still enormous opportunity to define what a world-class automation building experience should feel like. You’ll have the autonomy to identify important problems, work deeply with users and technical teams, and turn ambitious ideas into product experiences people rely on every day.
Sound like a challenge you’re excited to take on?
Apply now - and help us build the future of automation
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Germany (Remote)
УдалённоseniorGermany; United Kingdom; Spain; Italy; The Netherlands
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