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Location: Almaty, Kazakhstan Workplace: hybrid inDrive's Forecasting product turns large-scale marketplace data into daily and monthly forecasts of the company's core supply, demand and financial metrics. These forecasts are the backbone of target setting, financial planning and scenario analysis for business teams and leadership. We are looking for a Senior Analyst to own this product: the quality and credibility of the numbers, the planning processes they feed, and the story behind every deviation. You will take over a working production solution (Python, BigQuery) and keep it reliably serving the business — but the core of the role is not modeling for its own sake. It is understanding how the business works: how pricing, incentives, marketing and market events move metrics, how those metrics connect to each other, and what decision-makers need from a forecast to plan with confidence. Key Responsibilities Business & planning Own the forecast as a decision-making product: track plan vs actual, decompose variances into business drivers (seasonality, pricing, incentives, marketing, external events), and explain in business terms why the numbers changed Support company planning cycles: provide forecast baselines for target setting and budgeting, and align assumptions with finance and business stakeholders Build and run scenario ("what-if") analysis for planned interventions: pricing changes, incentive and marketing spend, product launches, market expansion Maintain the dependency logic connecting supply, demand and financial metrics, so that forecasts stay mutually consistent and aggregate correctly across markets Translate ambiguous business questions into measurable forecasting problems; communicate assumptions, uncertainty and limitations clearly to both business and technical audiences Forecast production Run and monitor recurring daily and monthly forecasts: data completeness, sanity checks, run-over-run drift Investigate anomalies end to end — from inputs and business transformations to forecast outputs — getting to the business reason, not just a technical fix Improve models pragmatically: baselines, honest validation, and model choices driven by measurable planning value rather than sophistication. Keep the solution maintainable: readable Python, documentation, versioned changes Skills, Knowledge and Expertise 4+ years in analytics, forecasting or planning roles — for example marketplace or product analytics, demand planning, or decision science Strong understanding of how a business is planned: plan/fact cycles, target setting, driver-based models, unit economics. You see business metrics as a connected system, not as isolated time series Practical command of time-series forecasting — seasonality, holidays, external regressors, structural breaks, missing data — enough to own and improve production models Confident Python (pandas ecosystem): able to maintain and extend an existing production codebase Advanced SQL and experience with large datasets in a cloud data warehouse Rigorous validation habits: appropriate baselines, no data leakage, error metrics tied to business impact Ownership mindset: comfortable investigating issues across data, model, and integration boundaries Professional working proficiency in English and the ability to defend a number in front of senior stakeholders Nice to have: Background in mobility, marketplaces or other supply-and-demand systems Experience supporting financial planning, S&OP or budgeting processes Econometrics and causal inference; marketing-response models (adstock, saturation, investment payback) Hierarchical forecasting across multiple markets Experience owning or supporting production batch pipelines; BigQuery, Git-based workflows, CI/CD Technology environment Python (pandas, NumPy, scikit-learn, Prophet), BigQuery, Databricks, Git and GitHub Actions. This is an analyst role in an engineering-friendly environment: you should be at home in this stack, but deep ML engineering is not the core of the job. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from EUR 90 700 gross Final benefits may vary depending on the location.

Location: Tbilisi, Georgia Workplace: hybrid Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank We are looking for a Senior Data Scientist to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context. This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks. Key Responsibilities Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact Keep models healthy after launch as data and cities shift Skills, Knowledge and Expertise Minimum qualifications 5 or more years building models that shipped and improved a production metric Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers Experience taking a model to production and owning it afterwards The ability to work across teams, since search quality work generates data and engineering tasks that others own Preferred qualifications Depth in geocoding, autocomplete, or place search Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes Relevance tuning on OpenSearch or Elasticsearch, including analyzers Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid You will lead analytics for our Intercity vertical — a core business driving long-distance travel across cities. This includes car-based rides as well as partner transportation networks such as buses and other regional operators. Your mission is to uncover opportunities for growth, optimize pricing and demand-supply balance, and help shape the future of intercity mobility for millions of users. You will manage a team that partners closely with product, operations, and marketing to improve unit economics, drive market expansion, and deliver a seamless experience for both passengers and drivers. From building forecasting models and demand-planning tools to analyzing new market entry strategies and measuring the impact of promotional initiatives, your work will directly influence business-critical decisions. In this role, you will act as a trusted advisor to product and business stakeholders — aligning analytics with strategic priorities, driving data-informed decisions, and creating scalable processes for the fast-growing Intercity vertical. Key Responsibilities Lead, mentor, and develop the analytics team, supporting performance, growth, and professional development Define and drive the analytics strategy, roadmap, and standards aligned with business and product objectives Oversee key metrics, experimentation, and analytical outputs to ensure quality, consistency, and impact Partner with product, engineering, and business leaders to embed data-driven decision-making across the organization Establish and continuously improve analytics processes, documentation, and governance Ensure data quality, integrity, and effective cross-team data collaboration Skills, Knowledge and Expertise 5+ years of experience in data analytics or data science 2+ years of people management, leadings of 5+ people Analytical mindset: structured and critical thinking, the ability to find a balance between the resources spent and the effect on the business Strong mathematical background with an emphasis on mathematical statistics, optimization theory, time series and causal inference Proficiency in Python and data analysis libraries Proficiency in SQL: ability to work with large amounts of data, write and optimize complex queries, create analytical data marts Experience in creating BI reports: Plotly / Redash / Tableau English: Professional Working Proficiency Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Staff Product Manager to shape this product from an early stage and lead it through validation, launch and international scale. We are building a new product that enables people across inDrive’s global user base to earn additional income by completing tasks that generate high-quality training data for AI. Following a successful pilot, we are moving from a partner-led solution towards our own scalable platform. It will connect demand from AI companies with distributed data collection and labelling, covering the full journey from buyer requirements and task design to contributor payouts, quality assurance and dataset delivery. Key Responsibilities Own the end-to-end product strategy, roadmap and outcomes for the Data Tasks platform. Translate data buyer requirements into scalable collection, annotation and quality-control workflows. Design the full product journey across both sides of the platform: enterprise buyers and task contributors. Build capabilities for task creation and distribution, contributor onboarding, payouts, data submission, validation, labelling and dataset delivery. Define the right balance between building internal capabilities, using external platforms and working with specialised partners. Establish product metrics across demand, supply, data quality, unit economics and contributor experience. Run discovery and experiments to improve acquisition, activation, task completion, retention and payout experience. Work closely with Commercial, Engineering, Data, Operations, Legal, Privacy, Information Security and market teams. Ensure the platform can support multiple data types, including audio, text, images, video and multimodal data, across different countries and use cases. Skills, Knowledge and Expertise Significant product management experience, including ownership of complex products at Staff, Principal or equivalent level. Proven experience building and scaling a new product or platform from an early stage. Strong systems thinking and the ability to design end-to-end products involving multiple users, workflows and operational processes. Experience with B2B platforms, marketplaces, crowdsourcing, data products, AI/ML infrastructure or workflow products. Strong commercial judgement and the ability to connect customer needs, product decisions and unit economics. Ability to work with enterprise customers and translate technical or specialised requirements into scalable product solutions. Strong analytical skills and experience defining metrics, running experiments and making decisions under uncertainty. Ability to operate independently, bring clarity to ambiguity and influence senior stakeholders without relying on formal authority Fluent English and clear written and verbal communication skills. Nice to have Experience with AI training data, data collection, annotation, model evaluation or quality-assurance systems. Experience building two-sided marketplaces or products involving distributed contributor networks. Experience launching products across emerging markets and adapting them to local payment, legal and operational constraints. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 90 700 EUR gross. Final benefits may vary depending on the location.

Location: Tbilisi, Georgia Workplace: hybrid We are looking for a Senior Data Project Manager to join inDrive's Data Platform. You will work in close partnership with the Engineering Managers of two core teams, Data Ops and Data Delivery, and coordinate projects that span multiple data platform teams: for example, onboarding data from external partners and orchestrating its downstream transformation into analytics-ready data marts. Key Responsibilities Coordinate cross-functional Data Platform (DWH) initiatives end-to-end, from source-system integration through the warehouse to analytical data marts Act as the single point of accountability for initiative outcomes, ensuring value delivery within expected timeframes Drive projects that cut across several teams, e.g. partner data ingestion followed by transformation and modeling, aligning scope, sequencing, and ownership between Data Ops, Data Delivery, and adjacent teams Work in tandem with the Engineering Managers of Data Ops and Data Delivery on planning, capacity, and execution; participate in the operational management of the teams Own project and initiative schedules: identify risks, dependencies, and potential slippage early, and communicate them promptly to all stakeholders Manage priorities across product-driven requests from internal data consumers and long-term platform investments (reliability, data quality, governance, security) Build a process for continuous improvement of team metrics: delivery performance, quality, engagement, and team maturity Facilitate project- and program-level events (planning, syncs, retros, stakeholder reviews) Translate between business and technical teams, keeping internal consumers, engineering, and leadership aligned Skills, Knowledge and Expertise 3+ years of project or program management experience in Data Platform, Data Warehousing (DWH), or Analytics environments Demonstrated success managing complex initiatives with multiple stakeholders, teams, and moving parts Solid command of modern goal-setting and project management tools Exceptional communication and stakeholder alignment skills: able to translate between business and technical audiences Highly organized, with strong prioritization, risk management, and accountability-driving skills Strong systems thinker; brings clarity and structure to ambiguity Nice to have Hands-on experience in Data Platform / Data Warehouse ecosystems: understanding of data pipelines, ODS-to-data-mart layering, streaming and batch delivery, data governance Experience in high-growth consumer tech Familiarity with modern data stack tooling (dbt, Airflow, Kafka, BigQuery or similar cloud DWH) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 70 100 EUR gross Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth. The role combines two core mandates: Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets. Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models. This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation. Key Responsibilities Marketplace Health Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs. Maintain courier availability, utilisation, productivity, and overall marketplace health. Own geographic coverage gaps, supply density, and market expansion readiness. Build and maintain supply forecasting models with measurable accuracy targets. Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics. Identify structural marketplace issues early and drive corrective actions together with country teams and Product. Supply Acquisition Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries. Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency. Run digital, referral, offline, partnership, and local acquisition programmes across markets. Design scalable acquisition playbooks while adapting execution to local market realities. Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality. Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function. Supply Marketing Own global courier positioning and the courier value proposition. Define why couriers should choose, stay with, and prioritise our platform versus alternatives. Drive supply performance marketing together with the central Marketing team. Test and optimise creative, messaging, channels, and offers across acquisition and retention. Define communication strategy for active, lapsing, and reactivated couriers. Ensure courier communication supports both marketplace performance and long-term retention. Budget & ROI Ownership Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets. Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments. Build quarterly and annual budget plans with scenarios and clear business assumptions. Reallocate investment across markets based on performance, opportunity, and marketplace needs. Hold country teams accountable for supply investment efficiency. Ensure every material supply investment has a clear expected business outcome and measurable return. Strategy Author and own the global supply strategy, updated annually and reviewed quarterly. Define how our supply model should evolve across different market maturity stages and business models. Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance. Lead quarterly and annual planning cycles, including OKR-setting with country teams. Define the long-term evolution of courier, fleet, partner, and hybrid supply models. Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage. Ensure supply strategy supports new verticals, products, monetisation models, and future business growth. Operations Run weekly global supply business reviews with country teams. Maintain a clear view of performance, key risks, priorities, and required actions across all markets. Manage country escalations and unblock critical operational issues with speed. Build scalable operating standards while preserving necessary local flexibility. Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations. Step into critical markets or projects when performance requires direct leadership intervention. Build strong accountability across country teams for execution and results. Product Represent supply requirements in all relevant product roadmap decisions. Own prioritisation of supply-side product needs based on business impact and marketplace performance. Maintain and prioritise the supply product backlog together with Product. Translate operational problems into scalable product solutions rather than permanent manual processes. Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation. Ensure new products and business models have a viable supply operating model before scale. Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics. Analytics Own the supply performance framework across all markets. Own supply dashboards, country scorecards, and management reporting. Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews. Build forecasting, scenario planning, and capacity models required for business planning. Track forecast accuracy and continuously improve planning quality. Ensure decisions are based on clear data and comparable metrics across markets. Move the organisation from reporting what happened to understanding why it happened and what needs to change. Qualifications 7+ years in marketplace operations, supply growth, or platform scale. Proven ownership of acquisition budgets ($1M+ annually). Experience leading multi-country or global teams of 8+ people. Track record of improving CAC and supply retention simultaneously. Background in on-demand logistics, ride-hailing or food delivery preferred. Advanced level of English proficiency. The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business. The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics. Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 86 800 EUR gross Final benefits may vary depending on the location

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Senior HR Technology (People & Talent Enablement) Manager to serve as a strategic bridge between Business, HR, IT teams, and external vendors within a global organization of 3,000+ employees. Key Responsibilities HR Systems Strategy & Leadership: Define and drive the HR technology strategy and roadmap, aligned with HR function objectives. Drive the analysis and selection of a new system(s) to consolidate the current scattered HR landscape. Ownership and Operational Excellence: Lead the scaling, optimization, and governance of current and new HR systems. Manage day-to-day operations, system performance, data integrity, and uptime across HR systems. Define and implement the optimal data integration landscape. Program & Change Management: Maintain a rolling 12-month project roadmap and visibility into a 24-month planning horizon. Lead change management and user training programs to drive adoption and ensure effective use of current and new HR systems. Own the end-to-end new HRIS implementation project, including business requirements gathering, solution design, quality assurance, UAT, and post-implementation support. Process Automation & Innovation: Support HR in design of new business processes leveraging the functionality and capabilities of the HR system(s). Identify and execute on opportunities to automate manual workflows and improve data accuracy and operational efficiency through RPA and AI/ML initiatives. Cross-Functional Partnership & Execution: Serve as the bridge between HR, corporate IT, IT Operations and engineering, ensuring business needs are translated into scalable, technology-enabled solutions. Governance & Compliance: Partner with Cybersecurity and other stakeholders to ensure data privacy, SOX compliance, and adherence to regulatory and reporting standards. Implement appropriate controls and risk management practices to support data integrity, confidentiality, and system reliability. Team & Project Ownership: HR Automation team (up to 7 FTEs) - full direct people management, including prioritization, planning, and performance oversight. Own the end-to-end new HRIS implementation project(s), including relationships with vendors and third parties. Skills, Knowledge and Expertise Experience leading multi-module HRIS implementations in complex, international environments (experience in at least 3 of areas: Core HR, Workforce Management, C&B, L&D, and Recruitment) Expertise in HR process optimization and data architecture, understanding of global HR workflows and best practices Strong familiarity with the modern HR tech ecosystem and trends (SaaS, integration layers, AI, and people analytics) Fluency in English required Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 102 100 EUR gross. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid As Senior Product Manager – Identity & Growth , you will lead the end-to-end vision, strategy, and execution for our registration and authorization funnels—balancing seamless conversion against fraud prevention, security, and strict global compliance (GDPR, data privacy, and localization). Partnering cross-functionally with Design, Engineering, Security, and executive stakeholders, you will align complex product roadmaps and own the domain’s unit economics, optimizing critical operational costs like SMS/OTP without compromising verification rates. Combining deep analytical expertise in session stitching and high-frequency A/B testing with a risk-based onboarding approach, you will champion high-converting, compliant, and cost-effective identity experiences that fuel sustainable growth. Key Responsibilities Boost sign-up and login conversion rates by designing smart onboarding flows that keep user friction low while keeping fraud and security risks under control. Partner with design and research teams to create simple, accessible, and intuitive user experiences that prevent drop-offs. Bring business, engineering, and security teams together to build, align, and execute complex product roadmaps. Take ownership of domain costs—building financial models and finding ways to cut expensive communication costs (like SMS/OTP) while keeping completion rates high. Stay ahead of technical debt, project risks, and data privacy laws (like GDPR and local localization rules) by designing compliant flows that don't hurt conversion. Use advanced analytics including session stitching and high-frequency A/B testing—to deeply understand user behavior across platforms and continually optimize performance. Skills, Knowledge and Expertise 3+ years in Product Management within high-volume Marketplaces, Ride-hailing, FinTech or E-commerce. Ability to critically evaluate design layouts from a conversion perspective. Knowledge of how authentication works, including various delivery/communication channels (SMS, WhatsApp, Push, Passkeys) and their cost/conversion trade-offs. Base-level understanding of microservices architecture and how backend services interact with each other. Proven experience managing a continuous pipeline of concurrent experiments and conducting independent, rigorous post-analysis. You must be able to evaluate tests beyond primary conversion steps, measuring downstream impact (conversion to first ride, GMV), long-term retention, and critical guardrail metrics (fraud rates, cost per verification). Proven ability to manage complex dependencies, align 5+ departments, handle risk evaluation. Professional working proficiency in English (B2/C1+). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross Final benefits may vary depending on the location.

Location: Abu Dhabi, United Arab Emirates Workplace: hybrid Please submit your resume in English. Otherwise, your application will be dismissed. The Agency Sales Lead – MENA is an enterprise sales position responsible for securing high-value agency media agreements and multi-market budget commitments across the Middle East and North Africa. Operating from Dubai, you will leverage existing, senior-level relationships across the Big 6 agency holding networks and enterprise brand marketers to establish a predictable, long-term revenue pipeline. As the first commercial sales lead in the region, your responsibilities extend from initial client outreach to internal operational setup. You will actively collaborate with internal Legal, Finance, Accounting, and Procurement teams to build localized contracting frameworks and resolve procedural bottlenecks. Additionally, you will serve as a primary intelligence channel, gathering agency requirements to directly inform global product and feature roadmaps. Key Responsibilities Deliver against quarterly and annual revenue targets tied to the regional sales bonus structure. Leverage strong persuasive and acquisition sales skills to drive inbound and outbound sales activities, acquire new clients for the inDrive Ads platform, and close successful multi-vertical flighted advertising campaigns. Negotiate and execute regional agency media agreements and secure annual budget commitments to ensure predictable revenue growth across specific EM (Emerging Markets: Egypt, Morocco, Algeria and South Africa). Leverage an active network in EM of decision-makers across Big 6 media agency holding groups (Omnicom, WPP, Publicis, Dentsu, Havas) and regional brand marketers to drive new business. Manage end-to-end contract execution by partnering with internal Legal, Finance, Procurement, and Accounting teams to establish contracting workflows and address process gaps. Own the advertising campaigns full sales cycle from prospecting and qualification through negotiation, contracting, closing, and revenue delivery against quarterly and annual targets. Gather structured client and agency feedback on platform performance, synthesizing buyer requirements to directly inform global Product team feature development and roadmap prioritization. Execute seamless commercial handoffs of signed contracts to central Account Management and AdOps teams for campaign setup, ongoing execution, and account retention. Maintain accurate sales activity, pipeline tracking, and revenue forecasting within the CRM system. Travel across EM as required to develop agency and brand relationships, attend client meetings, and drive new business opportunities. Qualifications 8 to 10+ years of enterprise digital media sales or ad-tech business development experience within the EM region. Proven track record of negotiating and closing large-scale media agreements and multi-market budget commitments with major agency holding companies. Established, active C-level / media investment contacts across media agency networks and enterprise brand advertisers in Dubai and target EM markets. Demonstrated ability to navigate internal corporate matrix environments to shepherd contracts, legal reviews, and financial approvals through to execution. Proven capability to translate market demands and client feedback into structured recommendations for Product and Engineering teams. Prior experience in digital media sales within a rapid-growth ad-tech, mobile app, retail media, or marketplace platform. Strong commercial understanding of first-party mobility data, intent targeting, and context-driven advertising strategies. Strong commercial instincts and curiosity for advertising technology and evolving media solutions, combined with a collaborative, ownership-driven mindset and genuine excitement for building and scaling something new. Fluency in written and spoken English and Modern Standard Arabic. Proficiency in French (highly advantageous for North African market coverage) is a big plus. Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Tbilisi, Georgia Workplace: hybrid We are looking for a Technical Program Manager to own inDrive’s largest cross-team programs end to end. You will work across tens of teams, partner directly with product and engineering leadership, and decide not only how our biggest programs are delivered but which ones we run and in what order. The role sits between product intent and technical reality. You will work with Product Managers to scope, prioritise and phase what we build, and with engineering to decide how it gets built - then own the dependency picture across the entire surface. This is a deeply technical role. You will spend your time in architecture discussions, design reviews and trade-off decisions, not only in status meetings. We are looking for someone who has built software or led engineers, and who can hold their own with staff engineers and architects. You will join the Program Management team inside the Product & Technology PMO, alongside Product & Engineering Excellence and CTO/CPO Operations. Please note that we are looking for a candidate based in Georgia (the country), not the U.S. state Key Responsibilities Coordination of several product teams’ work to ensure delivery of value within expected timelines Working closely with Engineering manager and team members to create products and achieve tangible impact throughout the development lifecycle Managing project schedules, identifying potential issues, and timely informing all key stakeholders Managing priorities, risks, and dependencies Establishing a process for continuous improvement of metrics - performance (delivery and discovery), quality, as well as team engagement and maturity Facilitating project or program-level events Skills, Knowledge and Expertise End-to-End Ownership. Own end-to-end delivery of inDrive’s largest org-wide technical programs, from initiation and scoping through architecture, execution, launch and adoption, against measurable outcomes over multiple quarters Product Partnership. Partner with Product Managers across business verticals and platform to scope programs, challenge and sharpen requirements, agree what is in and out, and turn ambiguous product intent into a program with a defensible shape Prioritisation and Phasing. Drive prioritisation and phasing decisions with Product and Engineering — what ships first, what can wait, what can be split — so that value lands early and the plan survives contact with reality Cross-Surface Dependencies. Identify, map and resolve dependencies across the whole surface, including the ones nobody has noticed yet Technical Depth. Understand technical implementation at the architecture level and contribute to decisions on system design, scalability and reliability Solution Architecture. Own the technical coherence of end-to-end solutions that span multiple services, platforms, vendors and markets, and be accountable for the technical KPIs and SLAs your programs commit to Technical Judgment. Use your engineering background to help teams make sound design decisions, identify gaps in proposed solutions and weigh product-versus-technology trade-offs Portfolio Management. Own a portfolio of programs: sequence them, resolve cross-program dependencies and capacity conflicts, and make the calls on scope, timeline and technical approach Structure in Ambiguity. Create structure where none exists by defining program frameworks, decision points, operating cadences and communication models Systemic Risk. Detect risk visible only from a cross-program vantage point, and intervene to stabilise at-risk programs anywhere in the portfolio Execution at Scale. Identify where the organisation is losing speed, design scalable processes to fix it, and drive adoption across all Prod/Tech teams Executive Partnership. Partner directly with Product/Engineering Directors, VPs, the CTO and CPO on priorities, goals and trade-offs, and own executive communication so decisions are made quickly and with the right information Craft Leadership. Mentor Technical Program Managers and set the craft direction for the program management group Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Lima, Peru Workplace: hybrid We are looking for a Senior AdOps Specialist to architect and scale the advertising ecosystem for our global multi-vertical platform. This role is not just about trafficking; it is a growth-focused, technical leadership position designed for a professional who has managed massive scale at "Big 5" holding companies and top-tier publishers. You will bridge the gap between our Real-Time Deal (RTD) marketplace mechanics and a sophisticated Mobility Media Network (RMN), ensuring every ad impression delivers measurable incremental value. Key Responsibilities Enterprise-Scale Campaign Operations End-to-End Orchestration: Lead the launch and pacing of complex, multi-market campaigns across inDrive’s core ride-hailing and urban services verticals. Platform Mastery: Manage high-volume inventory using Google Ad Manager 360 (GAM360), ensuring precision in segmentation, targeting, and delivery. Retail Media Integration: Implement “digital shelf” strategies to optimize both on-site (in-app) and off-site (social/DSP) conversions. Quality Assurance: Establish rigorous "Big 5" agency-standard QA protocols to ensure 100% accuracy in tracking, brand safety, and creative rendering. Technical Implementation & Automation Workflow Engineering: utilize Python, SQL, and Scrapy to automate manual reporting tasks and audit partner revenue-share models for maximum profitability. Stack Management: oversee the integration of mobile monetization tools and coordinate technical needs with engineering teams for custom ad-product launches. Data Architecture: build advanced dashboards in Looker Studio and Redash that translate raw event data into actionable growth insights. Performance & Yield Optimization Strategic Experiments: execute continuous A/B testing on creative assets and landing pages to improve CTR and user behavior metrics across high-budget campaigns. Yield Management: monitor supply-side health, including fill rates, eCPM, and floor pricing, to maximize revenue without compromising the user experience of the inDrive app. Growth Consulting: act as an internal consultant for new product launches, adapting funnel structures for B2B AI startups or retail partners within the inDrive ecosystem. Qualifications 4+ years of experience in digital advertising, working with leading DSPs (The Trade Desk, DV360, Meta, TikTok) or publishers (500k+ DAU). Deep familiarity with marketplace-led advertising and last-mile conversion metrics. Strong business-oriented mindset, with understanding of the full campaign lifecycle, from commercial agreements and IOs through to campaign delivery, reporting, and post-campaign reconciliation. Strong understanding of web and app technologies (JavaScript, Flutter) with hands-on experience in ad tag implementation (GAM, GPT, native ads, HTML5 creatives). Experience with the ad request lifecycle, rendering, and click tracking. Experience debugging and troubleshooting ad delivery issues, including working with network logs, browser developer tools, and proxy tools such as Charles Proxy. Proficiency in Excel/Google Sheets for analysis and reporting. SQL is a plus. Google Ad Manager (GAM360) certification. Nice to have: Experience with mobile ad integrations (Android/iOS) using SDKs (e.g., Google Mobile Ads SDK). Hands-on experience independently implementing ad integrations across both web and in-app environments. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Abu Dhabi, United Arab Emirates Workplace: onsite We are looking for Solution Architect to drive the evolution of our ride-hailing and super-app platform. In this role, you will work closely with engineering teams and the domains directors to define architecture strategy, ensure scalable and resilient solutions, and guide key technical decisions while supporting rapid product growth. Key Responsibilities Participate in system design and architectural decisionmaking in collaboration with development teams, ensuring a balance between speed, quality, and resilience Collaborate with the architecture team to develop a long-term roadmap for the evolution of the platform architecture and technological solutions, enabling scalability and sustainable business growth Conduct audits of key services, identify technical debt, and propose a modernization strategy to support high load and rapid product launches Drive the development of architecture and related processes Define the architectural vision and technical strategy in collaboration with the CTO and other architects Skills, Knowledge and Expertise Experience designing and implementing architectures for highload distributed systems (we handle 230K RPS across 7 regions). Strong understanding of both serverside and clientside architecture and their constraints. Excellent knowledge of modern technologies, particularly AWS: AWS Certified Solutions Architect Associate certification is required. AWS Certified Solutions Architect Professional certification is preferred. Strong leadership skills: able to shape technical vision and effectively communicate complex architectural decisions to both engineers and nontechnical stakeholders. Ability to coordinate architectural collaboration across multiple teams and ensure consistent approaches at the platform level. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We are looking for a Product Marketing Manager (CRM) to drive growth, frequency, and retention for inDrive.Groceries and Restaurant Delivery. This role sits at the intersection of product, CRM, analytics, and growth. You will own end-to-end go-to-market and CRM strategies that turn food delivery into a habit-forming, high-frequency use case. Your mission is to translate product capabilities, assortment, and offers into clear, timely, and personalized communication — driving both first orders and repeat behavior through scalable lifecycle strategies. Key Responsibilities CRM & lifecycle ownership Design and own CRM strategies across the full lifecycle Drive high-frequency CRM orchestration Lead multi-channel communication: push notifications, in-app banners (home, catalog, checkout, ride context) and WhatsApp / messaging channels Work with Bloomreach: segmentation, dynamic content and personalization, triggered and automated flows Data, events & analytics Own the definition and quality of product & CRM events required for funnel tracking, segmentation and targeting, experimentation and ML use cases Partner with analytics to track conversion to first order, repeat rate, frequency (orders per user), AOV / basket composition, CRM contribution to GMV Drive A/B testing Cross-functional leadership Act as a key connector between Product (Groceries & Food Delivery), Engineering, Analytics & Data Science and Local Marketing teams Support market rollouts across multiple countries: adapt CRM strategies to local behavior and supply, align with local assortment, pricing, and partners Skills, Knowledge & Expertise Experience 4–7+ years in Product Marketing, CRM, Growth, or Lifecycle Marketing Experience in food delivery, groceries, e-commerce, or marketplaces Strong hands-on CRM experience (Bloomreach is a strong plus) Proven track record of driving frequency and retention, not just acquisition Skills Strong analytical mindset (funnels, cohorts, retention, uplift) Experience working with product events and data schemas Ability to simplify complex product logic into clear messaging Experience running experiments and scaling successful mechanics Comfortable working across markets and cross-functional teams Nice to have Experience in high-frequency products (food delivery, quick commerce) Exposure to ML-driven CRM or personalization systems Experience in emerging markets with supply constraints Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We are looking for a Project Manager, Courier Onboarding & Compliance to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance across the Delivery Hub. In this role, you will sit within the Supply department — which builds and protects our supply base across all geographies — and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks across diverse international markets. Key Responsibilities Own courier & freight onboarding & registration Own the registration and verification funnel end-to-end, holding final accountability for the aha-moment conversion rate. Develop the WatchDocs (registration platform) flow in close partnership with the product team and agree on per-country form configurations. Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams). Drive platform migrations & scalability Plan and execute WatchDocs data migrations from old to new platforms on a country-by-country basis. Track migration impact on registrations and overall conversion, ensuring smooth transitions without supply disruption. Lead supply compliance & risk management Own KYC, identity verification, and document requirements for the Courier and Freight verticals, driving final accountability for the share of compliant GMV. Drive compliance platform development with the engineering team and maintain central compliance dashboards. Drive compliance platform features with engineering teams. Represent Delivery Hub in cross-vertical & regulatory initiatives Act as the primary advocate for Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments. Prepare markets for upcoming regulatory changes (e.g., labor reforms in Kazakhstan, Colombia) and support new market launches in highly regulated environments. Drive optimization projects & operating rhythm Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) in coordination with analytics. Own onboarding and compliance streams in quarterly/annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership. Qualifications Experience: 4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects is a strong advantage. Technical & Data Skills: Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence). Domain Expertise: Deep understanding of KYC/identity verification flows and core delivery marketplace metrics (GMV, active supply, done rate, activation, funnel conversion). Regulatory-to-Product Translation: Strong ability to translate complex legal and regulatory mandates into clear product requirements while quantifying their business impact. Stakeholder & Cross-Cultural Management: Fluent in English with strong cross-cultural communication skills (working with local teams across Central Asia, Africa, LatAm, and South Asia). Confident pushing back on stakeholders with data when proposed requirements threaten conversion. Mindset: Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Senior Product Manager who will drive the end-to-end productization of a dynamic user experience and build scalable growth loops across inDrive’s product portfolio. This person will integrate user behavior insights, partner with ML/DS teams to enable personalization at scale, and ensure a consistent user experience across all stages of the customer journey. Key Responsibilities Lead the end to end productization of a user experience that dynamically orchestrates customer value interventions across acquisition, cross sell, upsell, and retention This role is pivotal to inDrives ambition to build growth loops for the product portfolio Translate customer behavior insights into segmented programmable customer journeys, stitched across product surfaces Own the roadmap for growth hypotheses of activation, engagement and monetisation, as well as the consistency of user experience for existing and new verticals Partner with ML/DS teams to test for future integration of hybrid AI stacks, combining scoring models and embedding based retrieval to drive personalized actions at scale Collaborate closely with marketing, engineering, data science, and business to scale interventions across acquisition, engagement, and monetization loops Identify, size, and prioritize the most impactful opportunities through data analysis, user research, and experimentation Develop clear success metrics, measure performance, and iterate quickly to optimize growth initiatives Champion a global, product first mindset leveraging inDrives ecosystem to create scalable, enduring value for users around the world Skills, Knowledge and Expertise 5+ years of product leadership experience, with a deep focus on consumer apps, personalization infrastructure, or super app lifecycle automation at scale Bachelors degree in Computer Science or similar tech major Experience leading growth initiatives or marketplace products at a tech forward company which scaled to millions of users across diverse geographies or segments Proven success launching new products or features from 0→1 and driving sustained adoption and engagement Proven track record of driving growth through experimentation, data driven insights, and cross functional collaboration Strong analytical, problem solving, and communication skills, with the ability to align diverse stakeholders around a bold vision Deep understanding of experimentation, funnel optimization, and data driven product development in a fast paced, high impact environment Strong ability to influence and collaborate with cross functional teams, from engineering and design to marketing and business, to deliver measurable business outcomes Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross. Final benefits may vary depending on the location.

Location: Brazil, Colombia Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client The world's largest human resources consulting firm, headquartered in New York City, with main branches in 40+ countries. Over 25,000 employees operate internationally in more than 130 countries. Its services are used by 97% of Fortune 500 companies What You’ll Do Collaborate directly with business stakeholders and domain experts to understand their objectives, processes, constraints, and expected outcomes. Analyze business requirements, documentation, examples, templates, and other reference materials provided by stakeholders. Identify workflows and use cases that can be implemented or improved through Claude Code Skills. Design, implement, test, and maintain reusable Claude Code Skills. Create clear skill instructions, supporting scripts, reference materials, validation logic, and reusable workflow components. Translate complex or ambiguous business processes into structured, executable instructions for AI agents. Evaluate skill behavior using realistic scenarios, test cases, and acceptance criteria Improve the reliability, accuracy, usability, and maintainability of developed skills through iterative testing and stakeholder feedback. Technical leadership over the other engineers: review, direction, unblocking. What You Bring Strong hands-on experience using Claude Code in real software-development or business-workflow scenarios. Practical experience creating Claude Code Skills or comparable reusable capabilities for -AI coding agents. Strong understanding of modern AI engineering patterns, including agentic workflows, tool use, prompt engineering, context engineering, and structured instruction design. Proven hands-on software engineering experience and the ability to build, review, test, and maintain production-quality solutions. Ability to transform business requirements and domain knowledge into clear technical designs and executable workflows. Experience evaluating and improving non-deterministic AI solutions. Ability to own the technical shape of the whole capability, not individual skills: standards, shared components, evaluation and release strategy, backwards compatibility. Ability to define and enforce what a well-formed skill looks like, what belongs in shared infrastructure, and what gets rejected in review. Ability to make and justify platform‑level decisions - including choices around agent harnesses, integration architecture, and build‑versus‑adopt strategies, while providing clear technical rationale for foundational decisions that impact the entire platform Nice to have Hands-on experience with Claude Code, and specifically with authoring Claude Code Skills, plugins, or MCP servers. Evaluation tooling for LLM systems (promptfoo, LangSmith, custom harnesses). Consulting or professional services background. Domain exposure to HR technology, compensation & benefits, payroll, or workforce analytics. Experience building internal developer tooling or standing up a platform capability. Public artefacts: open-source agent tooling, published skills or plugins, conference talks, technical writing on agentic engineering. English level Upper-Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.