Location: Commercial Point, OH
$750 Sign-On Bonus | Weekly Pay | 35% Babylist Discount | Paid Holidays | Paid Healthcare Benefits
What the Role Is
At Babylist, we help families prepare for one of the biggest moments of their lives — and our Commercial Point Fulfillment Center is where that promise becomes real. As a
Forklift Operator
, you're a core part of making that happen. You'll move product accurately and safely across our distribution center, working alongside a team that genuinely looks out for each other. This is a role where skilled, dependable people are valued — and rewarded for it.
The schedule for this role is Friday through Sunday 6:00am - 6:30pm at our Fulfillment Center located in Commercial Point, OH.
About Pay
At Babylist we believe in competitive starting pay and a clear, structured scale that rewards performance and tenure. You'll always know how your pay grows.
Starting pay for this role is
$22.50 per hour.
You'll earn a raise every 3 months through your first 18 months with no waiting on an annual review to see your pay move.
Sign-On Bonus
Earn a
$750
sign-on bonus, paid on your first payday after 90 days of employment.
You must be actively employed on the payment date to receive the payment.
Shift Differential
Weekend shift: additional
$1.75 per hour
Holidays Observed
The Fulfillment Center is closed on the following days for the weekend shift in 2026:
Christmas Day
New Year's Day (2027)
All shifts receive
4 floating holidays
in addition to the holidays observed, so you can celebrate what matters to you the most, whenever that may be.
Who You Are
Certified and experienced on multiple lift types
— you're comfortable on a Reach Truck, Cherry Picker, Stand-Up Forklift, and Sit-Down Forklift (3+ years on each)
Safety is non-negotiable for you
— you follow protocols because you understand why they exist, not because someone's watching
Steady and dependable
— your team counts on you to show up, stay on task, and keep things moving even when volume spikes
Adaptable across zones and tasks
— shifting priorities don't throw you; you read the floor and adjust
A real teammate —
you communicate clearly, flag issues early, and help others hit the shared goal
How You Will Make an Impact
Move, locate, stack, and count materials throughout the distribution center using the full range of lift equipment
Load and unload trailers safely — keeping outbound on schedule and inbound organized
Support both inbound and outbound operations with accurate, timely material handling
Perform pre-shift equipment inspections and flag maintenance needs before they become problems
Keep your work area clean, organized, and hazard-free — every shift, not just when audited
Step in to support other warehouse functions when the floor needs it
Physical Requirements
Stand and walk for extended periods (up to 10–12 hours per shift) with scheduled breaks
Walk the floor extensively, averaging 10,000+ steps per day
Lift and move items up to 20 lbs regularly throughout the shift
Frequent pushing, pulling, bending, twisting, and repetitive motion
Who We Are
At Babylist, the work our fulfillment teams do reaches millions of families across the country — whether you're on the floor moving product or leading the operation that makes it happen. We're one of the leading platforms for expecting and new families — a $750M business with 10 million customers and eight consecutive years of profitability. Our fulfillment centers are where the mission becomes real, and the people who run them are a core part of how we deliver on it every single day.
Our Ways of Working
Our fulfillment teams work on-site in a fast-paced, team-driven environment where every role — from the floor to leadership — plays a direct part in delivering the Babylist experience to millions of families.
Why You Will Love Working At Babylist
Our Culture
Work hard, then recharge — we respect your time on and off the clock
Strong management team that supports you and your team
The work you do helps millions of families every day
We use smart technology to make the job easier and more efficient
Growth & Development
Clear paths to move up — we promote from within and your performance matters
We use data to improve how we work and invest in the people doing it
Pay & Benefits
Competitive pay
$750 sign-on bonus, paid after 90 days of employment
Company-paid medical, dental, and vision insurance
401(k) with company match and flexible spending accounts
Paid parental leave and PTO
Important Notices
Recorded Interviews
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity
AI is part of how we work at Babylist — and we expect the same from the people who join us. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
Connections at Babylist
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email it's not us. Verify open roles at babylist.com/careers.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Senior Financial Control Analyst
📍London/Cardiff | 💰£56,000 - £75,000 + Incentive Awards tied to your performance +
Benefits
⭐ Our Financial Control Team:
Monzo is growing fast - new products, new markets and new locations. As we expand we need to make sure we can support our businesses and control our processes, so we are growing our team to meet these exciting new challenges!
Our team sits within Monzo’s Finance collective and our job is getting the numbers right. We’re currently a team of seven qualified accountants, split between our Cardiff and London offices, and we ensure the ledger’s correct at every month-end. We work closely with all areas of Finance and the product teams to make that happen.
🔑 You’ll play a key role by…
We're looking for a proactive, enthusiastic and commercially-minded accountant to work on our financial accounting, and help us build a world-class finance function. This role would be well suited to a qualified accountant with 2+ years of post-qualification experience.
We have some really exciting challenges under way like making sure we maximise our new SAP S4/HANA general ledger, expanding into the European Union, pushing forward with our automation plans, continuing to grow our customer base, growing our lending business and adding to our marketplace. You’ll work on scaling Monzo in a controlled way, while helping us optimise our financial control processes with the help of technology. You’ll report to our Financial Control Manager.
Your day-to-day:
Manage a tight process with the rest of our internal Finance team to ensure a swift month-end close process and group consolidation.
Understand the business and our products to write insightful management commentary.
Understand our accounting systems and make sure we are taking advantage of all features we can to minimise manual elements of reporting.
Embrace the opportunity to improve and transform processes, driving incremental improvements through to adoption of AI.
Learn SQL skills to run reports and propose solutions that make our processes efficient and scalable.
Support our year end process working with external auditors and our Financial Reporting squad.
Help review new products, assessing the accounting and implementing them in our banking platform and accounting system.
Work with the business to assess the impact of changes in accounting standards and make proposals on accounting policy matters for new products launched.
Help maintain the integrity of our chart of accounts and financial static data.
Resolve miscellaneous inquiries and support the overall finance team wherever needed - from forecasting and valuations, to bank transfers, transfer pricing and tax policy research!
🤩 We’d love to hear from you if…
You’re a qualified accountant with a few years’ post-qualification experience, ideally in financial reporting/controlling teams and working in a retail banking environment
You have a strong understanding of technical accounting standards
You have a great eye for detail
You’re fascinated by the banking and regulatory landscape, and have a good understanding of key financial controls
You’re a self-starter and enjoy tackling what needs doing, whether it’s making a bank transfer or pulling together reports for investors
You’re comfortable translating complex information into simple words for people with diverse backgrounds
You’re interested in using data (SQL skills would be a bonus)
You embrace change and are motivated to improve and innovate process
You thrive in a dynamic and constantly evolving environment
What we’re doing at Monzo excites you!
🙌 What’s in it for you
💰£56,000 - £75,000 ➕ Incentive Awards tied to your performance.
📍This role can be based in our London or Cardiff office, but we're open to distributed working within the UK (with ad hoc meetings in London)
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 4 key steps
Recruiter Screening Conversation
Initial HM Interview
Role Specific Interview
Behavioural Interview
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
#LI-TP1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Self-serve is where the majority of our customers start their journey, and the Growth team owns that journey end to end.
This role owns the self-serve
existing business
: once a customer converts to paid, the account is yours - through every stage of its lifecycle, as it adopts more of the platform, grows its usage, and deepens its reliance on Fin.
Your mandate is to grow the value of the self-serve base: drive expansion, strengthen retention, and accelerate adoption of Fin and our newest products across thousands of paying customers. You'll own a book of business, a roadmap, and a cross-functional motion that spans product, lifecycle, data, and go-to-market. It's a rare Growth remit with a clear number to move and a lot of room to build the motions that move it.
What will I be doing?
Own the self-serve existing business book.
Own the remit end to end - from the moment a customer converts to the point they renew, expand, or leave - and be accountable for the net growth of that book.
Grow Fin adoption.
Get more customers using our AI Agent across the existing base, and help the customers who already use it automate more of their support.
Defend and expand.
Build the retention and expansion motions that grow the book - combining in-product experiences, lifecycle messaging, and a data/signal layer that flags which accounts need attention and when.
Connect self-serve and sales.
Design smooth, well-defined handovers between self-serve and sales in both directions, so the right customers get the right motion.
Fix the key journeys.
Partner with core product teams to remove friction on the journeys that matter most to self-serve customers - onboarding and activation, Fin setup and go-live, plan changes and expansion, billing and plan management.
Land new products & features.
Drive attach and adoption of new products & features across the self-serve base.
Understand the customer.
Deeply understand the customers you're serving through research, data, and direct interactions, and turn that understanding into a clear, prioritised roadmap you communicate to build alignment.
Build and ship.
Collaborate with engineers and designers to ideate, build, and ship solutions, and leverage AI to increase your efficiency and accelerate product development.
Measure impact.
Evaluate impact through quantitative and qualitative measures, own product quality, and model our company values and R&D principles in how you lead.
What skills do I need?
There is no minimum years of experience, and no need to have held the PM title. We care about your impact, drive, and potential - former founders, strategy & operations leaders, and consultants are as welcome as career PMs. The common thread is end-to-end ownership of a problem and the outcomes that follow. We'll be looking for evidence you've applied and grown these skills:
Growth and lifecycle expertise.
You've owned retention, expansion, adoption, or monetisation for a self-serve or product-led business, and you know how to move those numbers.
Sharp customer focus and problem framing.
You get to the real customer problem through research, data, and direct conversations before deciding what to build.
Strong data fluency.
You're comfortable working with funnels, cohorts, and customer signals to find opportunity, size it, and measure impact - and you make decisions from evidence, not instinct.
Compelling roadmaps.
You build and communicate a roadmap that makes the what, when, and why obvious to everyone who needs to align behind it.
Excellent product judgment.
You balance customer needs, business impact, and technical constraints, and you know what to ship now versus later.
Cross-functional leadership.
You drive outcomes across product, design, engineering, data, lifecycle marketing, CS, and sales - influencing teams you don't own.
AI fluency.
You understand how LLMs and AI agents work well enough to assess feasibility, make informed product decisions, and use AI to accelerate your own work.
Outcome-oriented.
You define success clearly, share progress openly, and hold yourself to measurable impact.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Senior Backend Engineer
As a Senior Backend Engineer on our Cloud Cost and Capacity capability, you'll build the internal software that helps us understand, attribute, and plan the cloud infrastructure that runs GitLab.com. You'll turn Google Cloud billing and usage data into pipelines, attribution models, and applications that help service owners understand what they consume and spend, plan reservations, and prevent capacity shortages.
You'll be the first engineer dedicated to this capability, setting the technical direction and building the foundations a growing team will extend. You'll treat cloud cost and capacity as one roadmap, choosing the architecture, data models, and tools that let service owners manage their usage and spending.
What you'll do
Build data pipelines that turn Google Cloud billing exports and Cloud Monitoring telemetry into a clean, queryable picture of fleet usage and utilization in BigQuery.
Attribute shared cost and usage across Google Kubernetes Engine clusters to the teams and services that drive them, using foundations such as OpenCost and Google Kubernetes Engine cost allocation.
Develop capacity and demand tooling that profiles infrastructure needs by machine family and region to support reservation planning and prevent capacity shortages.
Ship internal applications that let engineers and budget owners see and act on their cloud footprint, replacing manual snapshots and spreadsheets with software.
Establish the data models, services, and engineering standards that future team members will extend, and help shape technical direction and hiring as we grow.
Partner with Finance, product teams, service owners, and infrastructure engineers to turn their needs into technical designs.
Use artificial intelligence in your daily engineering workflow to improve efficiency and outcomes, as we expect of all GitLab team members.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
A track record of designing and shipping production backend services that you've owned end to end, beyond operating existing systems.
Strong structured query language (SQL) skills with large datasets, experience building and maintaining data pipelines and models, and comfort working with cloud billing and usage data.
Working knowledge of a major cloud platform, preferably Google Cloud, including compute services, Kubernetes, and pricing and billing models.
Proficiency in a general-purpose programming language for tooling and pipelines. We value your ability to build and ship over mastery of a single language; Go and Python suit this work, and we use Ruby across our product code.
The ability to break a new problem into milestones and drive it to production with light direction, communicating clearly in a remote, asynchronous environment.
Helpful, not required: OpenCost, Kubecost, or Google Kubernetes Engine cost allocation; cloud financial management (FinOps) practices or certification; cost or capacity modeling, forecasting, or anomaly detection; Terraform; Looker, Looker Studio, or Grafana; founding engineering work; or artificial intelligence in engineering workflows.
About the team
We're part of the Cloud Cost Utilization team within Infrastructure Platforms, working with Fleet Management. We partner with Finance, product teams, service owners, and infrastructure engineers as our service-ownership model matures. You'll work with us asynchronously, using clear written communication to turn our partners' needs into technical designs.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Self-serve is where the majority of our customers start their journey, and the Growth team owns that journey end to end.
This role owns the self-serve
existing business
: once a customer converts to paid, the account is yours - through every stage of its lifecycle, as it adopts more of the platform, grows its usage, and deepens its reliance on Fin.
Your mandate is to grow the value of the self-serve base: drive expansion, strengthen retention, and accelerate adoption of Fin and our newest products across thousands of paying customers. You'll own a book of business, a roadmap, and a cross-functional motion that spans product, lifecycle, data, and go-to-market. It's a rare Growth remit with a clear number to move and a lot of room to build the motions that move it.
What will I be doing?
Own the self-serve existing business book.
Own the remit end to end - from the moment a customer converts to the point they renew, expand, or leave - and be accountable for the net growth of that book.
Grow Fin adoption.
Get more customers using our AI Agent across the existing base, and help the customers who already use it automate more of their support.
Defend and expand.
Build the retention and expansion motions that grow the book - combining in-product experiences, lifecycle messaging, and a data/signal layer that flags which accounts need attention and when.
Connect self-serve and sales.
Design smooth, well-defined handovers between self-serve and sales in both directions, so the right customers get the right motion.
Fix the key journeys.
Partner with core product teams to remove friction on the journeys that matter most to self-serve customers - onboarding and activation, Fin setup and go-live, plan changes and expansion, billing and plan management.
Land new products & features.
Drive attach and adoption of new products & features across the self-serve base.
Understand the customer.
Deeply understand the customers you're serving through research, data, and direct interactions, and turn that understanding into a clear, prioritised roadmap you communicate to build alignment.
Build and ship.
Collaborate with engineers and designers to ideate, build, and ship solutions, and leverage AI to increase your efficiency and accelerate product development.
Measure impact.
Evaluate impact through quantitative and qualitative measures, own product quality, and model our company values and R&D principles in how you lead.
What skills do I need?
There is no minimum years of experience, and no need to have held the PM title. We care about your impact, drive, and potential - former founders, strategy & operations leaders, and consultants are as welcome as career PMs. The common thread is end-to-end ownership of a problem and the outcomes that follow. We'll be looking for evidence you've applied and grown these skills:
Growth and lifecycle expertise.
You've owned retention, expansion, adoption, or monetisation for a self-serve or product-led business, and you know how to move those numbers.
Sharp customer focus and problem framing.
You get to the real customer problem through research, data, and direct conversations before deciding what to build.
Strong data fluency.
You're comfortable working with funnels, cohorts, and customer signals to find opportunity, size it, and measure impact - and you make decisions from evidence, not instinct.
Compelling roadmaps.
You build and communicate a roadmap that makes the what, when, and why obvious to everyone who needs to align behind it.
Excellent product judgment.
You balance customer needs, business impact, and technical constraints, and you know what to ship now versus later.
Cross-functional leadership.
You drive outcomes across product, design, engineering, data, lifecycle marketing, CS, and sales - influencing teams you don't own.
AI fluency.
You understand how LLMs and AI agents work well enough to assess feasibility, make informed product decisions, and use AI to accelerate your own work.
Outcome-oriented.
You define success clearly, share progress openly, and hold yourself to measurable impact.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: USA
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
The
Delivery Success Executive (DSE)
owns an assigned portfolio of customers and is accountable for both successful delivery and long-term commercial growth. The role combines portfolio management and delivery governance with deep product expertise and a clear commercial mandate: retention and expansion. As trusted advisors, DSEs use expert-level knowledge of the Creatio platform to validate approaches, guide best practices, and ensure every solution is aligned with customer needs, and delivering measurable business value.
The role is based in USA, remote.
Responsibilities:
- Product Expertise: Serve as a product knowledge carrier for the assigned portfolio, demonstrating expert-level understanding of the Creatio platform and its ecosystem.
- Proactively advise customers and partners on optimal solution approaches and platform capabilities.
- Help customers achieve their desired business outcomes through strong product adoption, value realization, and high ROI.
- Portfolio & Project Management: Own an assigned portfolio of customers, overseeing their implementation projects and ongoing engagements.
- Monitor progress, risks, and dependencies across projects to ensure alignment with agreed standards and commitments.
- Delivery Governance & Assurance: Enforce delivery standards, methodologies, and reporting frameworks across the portfolio.
- Control and audit delivery processes, identifying early red flags to prevent delivery and launch-related issues.
- Conduct portfolio-level reviews to validate outcomes, quality, and readiness for go-live.
- Risk & Solution Oversight: Work closely with Delivery Assurance Architects to validate both technical and functional aspects of solutions.
- Identify risks across the portfolio and drive mitigation strategies.
- Knowledge & Best Practices: Capture lessons learned, integrate them into the Center of Delivery Excellence framework, and mentor team members and partners.
- Customer Success & Commercial Growth: Develop a deep understanding of customers' business priorities and proactively identify opportunities to support their long-term success.
- Grow the customer portfolio through strong retention, zero churn, and active cross-sell and upsell.
- Collaborate closely with internal Sales, Delivery, Support, Product, and Partner teams to ensure a consistent customer experience.
- Customer & Partner Engagement: Act as the key contact and trusted advisor for customer executives across the assigned portfolio, communicating effectively with stakeholders at every level, including C-level.
- Provide portfolio-level visibility and transparency through governance meetings and reporting.
Requirements:
- Proven experience in program/portfolio management across multiple projects.
- 3+ years in B2B Customer Success, Account Management, or Project Management with enterprise accounts.
- Proven track record of driving adoption and value realization, and supporting retention and account growth (renewals, cross-sell, upsell).
- Deep Creatio platform expertise (functional and technical) and knowledge of competing low-code/no-code platforms.
- Ability to conduct high-level solution estimations and guide teams in applying best practices.
- Strong client-facing and stakeholder management skills, including communication at CxO level.
- Ability to navigate complex customer organizations, coordinate multiple stakeholders, and drive issues to resolution.
- Structured thinking, flexibility, and strong result orientation.
- Fluent English (required); additional languages may be required based on geography.
Nice to have: experience taking part in commercial negotiations and renewal discussions. Ability to travel for customer meetings and onsite engagements as needed.
What you should expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Paris
Workplace: OnSite
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Our Corporate teams support the company’s performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo’s Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo’s success.
ROLE
We're looking for a Barista to join our Corporate team. In this role, you'll be the go-to person for crafting exceptional coffee experiences for our employees and guests, while contributing to the smooth running of our Paris office.
- Prepare and serve a variety of coffee-based drinks, teas, matcha and signature beverages to the highest quality standards
- Deliver warm, attentive and professional service to employees and visitors throughout the day
- Maintain consistent recipes, latte art and quality control across all beverages
- Set up and restock the bar area, manage inventory and place supply orders as needed
- Ensure rigorous daily cleaning and maintenance of coffee machines and all bar equipment, in compliance with HACCP standards
- Support the setup and teardown of internal events, including breakfasts, buffets
- Act as a point of contact during corporate events, ensuring smooth service and a great experience for attendees
- Collaborate with the workplace team using Voodoo's tool methodology and usage
- identify and be proactive regarding continuous improvement on both employee experience and event deployment
PROFILE
- You have previous experience in hospitality or food & beverage, ideally in a coffee shop or hotel banquet setting
- You are proficient in espresso-based recipes and have latte art skills
- You are organised, detail-oriented and able to manage a service efficiently under pressure
- You are naturally welcoming, approachable and enjoy building positive relationships with people
- You have good knowledge of stock management and daily operational processes
- You are autonomous and proactive, with a strong sense of responsibility, effective communication skills, and a team-oriented mindset
- You have a good level of spoken French and/or English to communicate with a diverse, international team
- A passion for coffee culture and a desire to grow within your field is a strong plus
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
Location: DRC Kongo Central Bandundu Lukula
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
À propos de GiveDirectly
GiveDirectly envoie de l’argent directement aux personnes en situation d'extrême pauvreté , afin qu’elles décident elles-mêmes de ce dont elles ont le plus besoin , notre culture est franche , analytique, rapide et non hiérarchique.
Depuis 2018, GiveDirectly est présente en RDC et transfert de l’argent par téléphone mobile au menages vulnerables , en vue de promouvoir la sécurité alimentaire, la réduction de la pauvreté et l’inclusion financière.
Pour en savoir plus sur notre action et nos resultats ,visitez :
www.givedirectly.org
Responsabilités.
Conception de programmes et travail de projet
Conseiller et formuler des recommandations sur la conception des programmes pour garantir que ces derniers respectent pleinement les normes et politiques de protection.
Fournir des orientations aux autres membres de l'équipe de GD pour s'assurer que tous les aspects de notre programme sont respectueux, dignes et reflètent les engagements de GD envers les "Bénéficiaires d'abord".
Identifier de manière proactive les domaines thématiques de protection dans le pays qui pourraient avoir un impact sur nos bénéficiaires, et conseiller l'équipe nationale sur la manière de traiter et d'atténuer ces risques.
Effectuer une analyse approfondie des risques de protection du projet et fournir des orientations sur les stratégies de mise en œuvre sécurisée qui protègent les bénéficiaires
Établir des relations et s'engager avec les leaders communautaires afin d'identifier et de résoudre les problèmes de protection.
Passer en revue toutes les nouvelles enquêtes sur le terrain pour garantir une communication sûre avec les bénéficiaires et une inclusion appropriée du consentement.
Faire partie intégrante de l'équipe des programmes et de l'engagement communautaire en fournissant un soutien dans l'identification des communautés, l'évaluation de la vulnérabilité et la détection des risques avant le lancement de nouveaux programmes.
Gestion des cas de protection
Agir en tant que responsable des cas de protection du pays pour les bénéficiaires.
Travailler directement avec les bénéficiaires et les parties prenantes concernées pour résoudre les problèmes de protection.
Élaborer et mettre en œuvre des protocoles de réponse en matière de protection pour les différentes équipes, y compris les enquêtes, les programmes et les ressources humaines.
Élaborer et maintenir des systèmes de signalement solides permettant aux bénéficiaires de soulever toute préoccupation concernant le programme.
Documenter et suivre tous les incidents de protection du pays et les partager avec l'équipe mondiale de protection et d'autres parties prenantes.
Assurer la gestion des références dans votre pays, y compris la gestion des bases de données des partenaires de référence, la gestion des relations avec les partenaires et les protocoles de référence.
Servir de lien entre GD, les bénéficiaires concernés et les partenaires de référence, au besoin.
Travailler à l'amélioration et à l'augmentation des rapports en matière de protection dans les programmes de GD dans le pays en proposant de nouvelles approches ou voies de signalement innovantes.
Politiques et formations en matière de protection
Conseiller et surveiller les politiques de protection dans le programme du pays de la RDC.
Dispenser et documenter des formations en matière de protection à l'ensemble du personnel lors de l'intégration des nouveaux employés et au moins deux fois par an.
Aider le responsable du programme de protection à adapter les supports de formation pour les adapter au contexte spécifique.
Dispenser des formations en matière de protection aux sous-traitants et aux partenaires, si nécessaire.
Passer en revue, mettre à jour et personnaliser les supports de formation en matière de protection pour refléter les besoins du pays et les évolutions du secteur.
Se renseigner auprès d'autres ONG sur leurs pratiques de protection en matière de protection.
Identifier et participer aux forums des parties prenantes en matière de protection qui aident GD à rester informé des normes et des meilleures pratiques du secteur, par exemple le Cluster de protection.
Soumettre des rapports mensuels sur les activités mentionnées au responsable principal de la protection et au directeur du pays.
Profil Recherché
Niveau requis :
Diplôme universitaire supérieur (Bac+4 / Bac+5, ) ou Licence avec solide expérience compensatoire(Protection de l'enfance,Gestion des crises humanitaires, coopération et développement international)
Domaines d'études :
Sciences sociales, sociologie ou travail social
Droit (droit international humanitaire, droits de la personne, droit pénal)ou diplôme universitaire supérieur (Bac+4 / Bac+5, ) dans un autre domainepsychologie ou santé publique.
Certifications complémentaires appréciées :
Formations certifiantes en sauvegarde (
CHS Alliance
,
Keeping Children Safe
) ou en techniques d'enquête sur les allégations d'exploitation, abus et harcèlement sexuels (SEAH).
Durée générale :
3 à 5 ans d'expérience progressive au sein d'ONG nationales ou internationales, d'agences onusiennes ou d'institutions humanitaires.
Spécialisation sauvegarde (2 à 3 ans minimum) :
Conception et mise en application opérationnelle de politiques de sauvegarde et de mécanismes
PEAS / PSEA
.
Évaluation des risques de sauvegarde tout au long du cycle de projet.
Gestion des cas et enquêtes :
Expérience démontrée dans la gestion confidentielle de signalements, le suivi des incidents critiques et l'orientation des survivants (prise en charge médicale, psychosociale et légale).
Participation active ou direction d'enquêtes administratives sur des allégations d'abus, de harcèlement ou de manquements éthiques.
Formation et renforcement des capacités :
Animation de sessions de formation, sensibilisation des équipes de terrain, des prestataires et des partenaires locaux, ainsi que structuration de réseaux de points focaux.
Coordination et supervision :
Expérience dans l'appui au management d'équipe et la révision de rapports techniques d'incidents.
Excellente maîtrise de la législation locale relative à la protection des mineurs et des personnes vulnérables.
Maîtrise des langues d'intervention (français et anglais professionnel, ainsi que les langues locales des zones de mise en œuvre Lingala, kikongo,kitandu et Kiyombe).
Connaissance pratique des mécanismes de redevabilité communautaire (mécanismes de plainte et de feedback
Valeurs de GiveDirectly
Priorité aux bénéficiaires : Nous privilégions les préférences des bénéficiaires, pas celles de nos donateurs ni même les nôtres.
L’équipe avant l’individuel : Nous œuvrons pour le succès de l’organisation, pas celui des individus.
Être proactivement franc : Nous parlons et communiquons les informations en toute franchise.
Créer une énergie positive : Nous nous efforçons d’apporter de l’énergie positive à nos collègues, et pas de la leur prendre.
Réfléchir rigoureusement, agir rapidement : Priorité à la rigueur et à l’action, pas au débat interminable.
Se connaître et se développer : Nous sommes conscients de nos défauts, mais nous les exploitons.
Accepter la réalité, Proposer des solutions : Nous ne nous attardons pas sur les problèmes. Nous créons des solutions.
Être ambitieux de manière productive : Nous prenons des risques qui pourraient révolutionner le secteu
Comment postuler
Les candidatures se font uniquement en ligne, les intéressés sont priés d’aller sur le
https://boards.greenhouse.io/givedirectly
chercher les offres de la RDC, et soumettre leurs candidatures au plus tard le 13 Novembre 2026 à 17h00 précises Heure de Kinshasa.
Si les pièces ne sont pas demandées sur le portail de candidatures , le dossier contient ( Un CV à jour avec 3 références, une lettre de motivation , la copie du diplôme et le certificat de fin de service du dernier employeur, Les dossiers incomplets ne seront pas examinés)
En cas de difficulté technique écrire à
drc-recruitment@givedirectly.org
Les attestations fournies sont toutes vérifiées ; en cas de fausse information votre candidature sera rejetée.
Les attestations de services fournies dans votre dossier pour ce recrutement, seront vérifiées, scrupuleusement, et toute fausse information y relative entraînera un rejet immédiat de votre candidature.
ATTENTION : NE PAS ENVOYER VOTRE CANDIDATURE À L'ÉMAIL :
whistleblower@givedirectly.org
Nos engagements
GiveDirectly applique une politique de tolérance zéro à l'égard de l'exploitation, des abus et du harcèlement sexuels (SEAH) et attend de toute personne qui travaille avec nous qu'elle place la protection des bénéficiaires en priorité.
Le recrutement est entièrement gratuit. GiveDirectly ne demande ni frais, ni pot-de-vin, ni faveur d'aucune sorte, ni information bancaire, à aucune étape du processus.
Si l'on vous formule une telle demande, ou si vous estimez subir une pression ou une discrimination injuste, écrivez à
whistleblower@givedirectly.org
Cette adresse sert uniquement à signaler un problème, jamais à postuler.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Hybrid; In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, London, or San Francisco (Hybrid)
About the team
Search engines spent two decades learning what the web is worth: which pages are fresh, which sources are trusted, what people actually use. That knowledge came from watching how humans moved through the web.
Agents break that loop. AI models are trained and grounded on the web, but they have little visibility into what's changed, what's authoritative, or what's been fabricated. Site owners have it worse: AI crawlers already request content anywhere from a hundred to tens of thousands of times for every visitor they send back, and most have no idea how, or whether, they show up in AI answers. Both sides of the market are flying blind.
Cloudflare sits in front of around 20% of the web and sees both sides of that exchange. Our team, the Agentic Internet team, is focused on making the web readable, discoverable, callable, and payable, built on open standards so no single company owns the rails. Signals & Data Products turns our network's view into products both sides can use: helping AI labs know what's fresh and trustworthy, and helping site owners see and shape how they show up in AI. Cloudflare believes in the open Internet, and we're in a position to help build the future where it thrives. Come help us make it happen! You can read more about some of our plans
here
and
here
.
What you'll do
Drive the strategy for Signals, our web intelligence feed, and shape where our data products go next
Define what makes a signal worth paying for (freshness, provenance, trust, real-world usage) using data from Cloudflare's network
Build for both sides of the market: data products for AI labs, and visibility for site owners into how AI models find, use, and cite them
Explore what comes next, from knowledge graphs to measuring how sites show up in AI answers
Deliver product specifications, prototypes, product positioning, and high-impact launches
Partner with Engineering, Data Science, Research, and GTM to ship at high velocity
Work with Partnerships and BD on data partnerships with AI labs and other large buyers
Represent the product externally with users, customers, AI labs, developers, and more
What we're looking for
7+ years as a technical PM, with experience shipping data, search, ranking, or ML products
Deep data fluency: you can reason about data quality, coverage, bias, and pipelines
Experience building or selling data products or APIs (licensing, pricing, enterprise contracts) is a strong plus
A builder: you get things done, can move quickly, and prefer 'show' over 'tell'
A strong communicator who is comfortable with ambiguity
Team oriented: you'd rather get it right than be right
How we work
At Cloudflare, performance is about outcomes (what you did) and behaviors (how you did it). We value curiosity, humility, empathy, and doing the principled thing. Learn more about our values on our
Careers page
.
Why this role
You'll be building a new product category from a vantage point no one else has, on a fast-moving team breaking new ground. You can read about our
early research here
.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $179,000 - $224,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Barcelona
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
This will be working at our studio: Tripledot Games
Tripledot Games is a leading developer and publisher of casual and puzzle games, with a strong presence in London, Warsaw and Barcelona. The studio is responsible for multiple top 10 titles including Woodoku, Woodoku Blast, Solitaire and TripleTile.
Our best-in-class data-driven approach spans the entire lifecycle from publishing to machine learning puzzle levels, helping us make fast, smart decisions at every stage of development. We are also one of the largest IAA operators worldwide.
Tripledot Games is a diverse and collaborative studio, home to people from over 36 nationalities. We take pride in our craftsmanship, strong focus on outcomes, and continuous improvement, building high-quality, scalable games that players around the world love.
This role demands exceptional analytical skill, deep technical understanding of the ad ecosystem, and the leadership to align Product, Data, and Engineering teams around monetisation excellence. You’ll combine strategic vision with hands-on optimisation - pushing the boundaries of how ads can drive growth without compromising player experience.
Key Responsibilities
Support the Monetisation Director in shaping and optimising ad monetisation strategy across Tripledot titles, balancing revenue growth with player experience.
Manage the ad monetisation portfolio exceeding $100M annually, delivering growth through data-driven yield optimisation and testing. Oversee ad operations to ensure revenue stability and reliability, with any fluctuations-whether drops or spikes-identified, investigated, and addressed swiftly, accurately, and with high priority.
Own and innovate within the ad tech stack and mediation strategy, adopting new technologies, experimenting with formats, and developing custom tools with engineering.
Analyse performance at scale, turning eCPM, fill rate, and ARPDAU insights into actionable improvements.
Collaborate cross-functionally with Product, UA, BI, and Engineering to design and iterate on ad placements and segmentation.
Lead and manage the monetisation team, driving team effectiveness, setting clear priorities and expectations, supporting individual growth, and fostering strong motivation, ownership, and accountability.
Build and mentor a world-class monetisation team focused on analytics, ad ops, and partner management.
Own relationships with ad partners and networks, ensuring Tripledot remains a leader in ad innovation and compliance.
Required Skills
At least 5 years of hands-on ad monetization experience in mobile gaming.
The ability to lead an analyst team, set direction and help people focus their effort effectively.
Strong people management skills: building an effective, motivated team, coaching and developing team members, and giving clear feedback.
A strong interest in the technical side of ad monetization, with an appetite for testing new approaches and working through experimental results.
A proactive, results-focused approach: you pursue opportunities, question assumptions and follow through on ideas.
A collaborative approach to working with analysts and the Ad Monetization Director.
Benefits
25 days paid holiday
in addition to bank holidays to relax and refresh throughout the year
Hybrid Working:
We work in the office 3 days a week, Tuesdays and Wednesdays, and a third day of your choice.
20 days remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Regular company events and rewards:
Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit.
Private Medical Cover:
Have peace of mind with private medical cover, ensuring your health is in good hands.
Life & Critical Illness Cover:
Protect your future with our life and critical illness cover.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Employee Assistance Program:
Access confidential support anytime through our Employee Assistance Program.
Sport Compensation:
Stay fit and active with our sport compensation benefit.
Meal and Transport Vouchers:
Save on meals and transport with our convenient vouchers.
English & Spanish Classes:
Enhance your English and Spanish skills with our provided language classes
.
Continuous Professional Development:
Propel your career with continuous opportunities for professional development.
Location: Warsaw
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
This will be working at our studio: Tripledot Games
Tripledot Games is a leading developer and publisher of casual and puzzle games, with a strong presence in London, Warsaw and Barcelona. The studio is responsible for multiple top 10 titles including Woodoku, Woodoku Blast, Solitaire and TripleTile.
Our best-in-class data-driven approach spans the entire lifecycle from publishing to machine learning puzzle levels, helping us make fast, smart decisions at every stage of development. We are also one of the largest IAA operators worldwide.
Tripledot Games is a diverse and collaborative studio, home to people from over 36 nationalities. We take pride in our craftsmanship, strong focus on outcomes, and continuous improvement, building high-quality, scalable games that players around the world love.
This role demands exceptional analytical skill, deep technical understanding of the ad ecosystem, and the leadership to align Product, Data, and Engineering teams around monetisation excellence. You’ll combine strategic vision with hands-on optimisation - pushing the boundaries of how ads can drive growth without compromising player experience.
Key Responsibilities
Support the Monetisation Director in shaping and optimising ad monetisation strategy across Tripledot titles, balancing revenue growth with player experience.
Manage the ad monetisation portfolio exceeding $100M annually, delivering growth through data-driven yield optimisation and testing. Oversee ad operations to ensure revenue stability and reliability, with any fluctuations-whether drops or spikes-identified, investigated, and addressed swiftly, accurately, and with high priority.
Own and innovate within the ad tech stack and mediation strategy, adopting new technologies, experimenting with formats, and developing custom tools with engineering.
Analyse performance at scale, turning eCPM, fill rate, and ARPDAU insights into actionable improvements.
Collaborate cross-functionally with Product, UA, BI, and Engineering to design and iterate on ad placements and segmentation.
Lead and manage the monetisation team, driving team effectiveness, setting clear priorities and expectations, supporting individual growth, and fostering strong motivation, ownership, and accountability.
Build and mentor a world-class monetisation team focused on analytics, ad ops, and partner management.
Own relationships with ad partners and networks, ensuring Tripledot remains a leader in ad innovation and compliance.
Required Skills
At least 5 years of hands-on ad monetization experience in mobile gaming.
The ability to lead an analyst team, set direction and help people focus their effort effectively.
Strong people management skills: building an effective, motivated team, coaching and developing team members, and giving clear feedback.
A strong interest in the technical side of ad monetization, with an appetite for testing new approaches and working through experimental results.
A proactive, results-focused approach: you pursue opportunities, question assumptions and follow through on ideas.
A collaborative approach to working with analysts and the Ad Monetization Director.
Benefits
26 days paid holiday
in addition to bank holidays to relax and refresh throughout the year
Hybrid Working
20 days remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Regular company events and rewards:
Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit.
Private Medical Cover with Luxmed:
Have peace of mind with private medical cover, ensuring your and your family's health is in good hands.
Daily Free Lunch:
When working in the office order free food from Pyszne.pl
Multisport Plus Card:
Enjoy access to various sports facilities across Warsaw with the Multisport Plus Card.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Continuous Professional Development:
Propel your career with continuous opportunities for professional development.
English & Polish Classes:
Improve your language skills with access to English and Polish classes.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
As a Site Reliability Engineer (SRE) at TeamViewer, you will help ensure the reliability, availability, and performance of our Azure‑based global SaaS platform. You will operate and continuously improve the systems that power our core products and services, helping to deliver a seamless experience to users worldwide.
This role focuses on the reliability, availability, and performance of our production systems. You’ll operate and continuously improve scalable cloud services through strong observability, effective incident response, automation, and a focus on reducing operational toil.
Operate and maintain highly available, scalable cloud infrastructure supporting a global SaaS platform
Deploy and operate feature and maintenance releases, ensuring safe and reliable delivery to production
Develop and improve monitoring, alerting, and observability to support 24/7 service reliability and reduce incidents
Reduce operational toil and improve consistency through automation
Participate in on‑call rotations, investigate incidents, and drive timely and effective resolution
Contribute to post‑incident reviews and proactively identify reliability risks, performance bottlenecks, and improvement opportunities
Collaborate across the organization to continuously improve platform reliability, security, and operational maturity
Support installations on customer environments.
Requirements
Degree in Computer Science, Software Engineering, IT, or equivalent practical experience
3+ years in SRE, DevOps, or software development roles
Strong hands‑on experience with Microsoft Azure (AWS or GCP is a plus)
Practical experience operating and troubleshooting Azure application platforms, including Azure Application Gateways and Azure App Services
Practical experience with containers and orchestration (e.g. Docker, Kubernetes)
Solid understanding of CI/CD concepts and pipelines (e.g. GitLab CI/CD, Azure DevOps)
Proven experience with Infrastructure‑as‑Code and automation (e.g. Terraform, Argo CD)
Ability to write and maintain scripts (e.g. Python, Bash, PowerShell)
Experience with Identity and Access Management solutions (e.g. Keycloak, Entra)
Solid understanding of databases (e.g. PostgreSQL, MS SQL)
Experience with monitoring and observability tools (e.g. Grafana, Prometheus, Datadog)
Software development experience is highly beneficial
Good understanding of networking and security principles in cloud environments
A proactive mindset, eagerness to learn, and strong collaboration skills
Fluency in English
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer on Development Health, you'll help make the systems that engineering teams rely on more reliable, maintainable, and easier to extend. You'll build and improve the automation, tooling, and data that help teams spot problems early and ship with less friction.
As customer zero for GitLab, we support engineering workflows on GitLab's own product at scale. You'll use the product in demanding, real-world ways, surface the friction and gaps you find, and contribute to improvements that get built into the product for GitLab's customers.
You'll support work such as:
Health alerting and remediation routing for GitLab's core continuous integration and continuous delivery (CI/CD) pipelines
Flaky and slow test detection systems
Engineering analytics and reporting that engineering teams use to make decisions
What you’ll do
Own and evolve core Development Health systems, from design through production.
Improve the reliability, maintainability, and test coverage of long-lived automation, and reduce reliance on undocumented knowledge by documenting and simplifying legacy systems.
Partner with engineering managers and product teams to identify workflow pain points and turn them into well-scoped, measurable improvements.
Work with data to show whether changes improve engineering health, and use it to prioritize.
Mentor intermediate engineers through code review, design feedback, and pairing.
Communicate clearly in writing and asynchronously, including status, tradeoffs, and proposals for stakeholders across Engineering.
Monitor the health of production systems, troubleshoot incidents, and contribute to root cause analysis.
Use artificial intelligence (AI) agents and assistants to analyze issues and problem areas to help shape the team's product roadmap.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Substantial experience as a backend or tooling engineer, with a track record of owning production systems end to end.
Strong proficiency in Ruby, or the ability to become productive quickly.
Experience maintaining or modernizing legacy codebases safely.
Comfort with CI/CD systems, application programming interfaces (APIs), and automation at scale.
Independent problem-solving and clear, concise written communication: you spot problems early, raise risks proactively, and drive work to completion without close direction.
Experience writing automated unit and integration tests and taking part in collaborative code review.
Experience using AI coding assistants to speed up development while critically reviewing their output.
Optional experience: Rails; developer productivity, engineering analytics, or internal tooling; GitLab's product and open source contribution workflow; data pipelines or metrics reporting; or agent-based workflows that run in production.
About the team
Development Health is part of Developer Experience. Our work is mostly internal, and our customers are GitLab team members across an engineering organization of hundreds of engineers.
We're all-remote, asynchronous by default, and documentation-driven, in line with GitLab's values of collaboration, results, efficiency, diversity, inclusion and belonging, iteration, and transparency.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, Chicago, or Remote
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the
multi-trillion-dollar
insurance economy
,
creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and
seamlessly. We’re
pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair
journey. Through
purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at
www.cccis.com
.
The Role
As a Senior Software Engineer - Agentic you will build the event-driven systems that keep claims moving for our customers, connecting our AI agents to the rest of CCC. When these systems work, claims move faster and the machinery stays invisible. Agentic coding tools are how you move fast. What you add is what they are worst at: distributed-systems design, correctness when things fail partway, and the debugging nobody else gets to the bottom of. You own a product area end to end and define the reliability bar it ships against.
Salary range is:
$180,000 - 225,000
This position is bonus eligible.
Key Responsibilities:
Own the delivery of backend services, built in Python and TypeScript, from an ambiguous problem, scoped with product managers and data scientists, through production operation.
Build and operate durable, event-driven, multi-tenant systems in which agents run as steps inside deterministic workflows, designing their failure modes, replay semantics, and cost profile before they show up under load.
Own tracing and audit for your area: every model call and agent step recorded, so any recommendation can be reconstructed and cited back to its sources by on-call and auditors alike.
Own how claims automation data is modeled and managed across our relational, document, and graph stores. Ensure the security and isolation of sensitive data.
Author the design documents for complex systems to get feedback and buy-in, review other engineers' designs and code with the same care, and mentor the engineers in your area.
Raise the bar for how the team works with agentic coding tools: sharpen the specifications, instruction files, hooks, and permission policies they run under, and hold generated code to the same review standard before it merges.
Take part in a shared on-call rotation for the systems you own.
Requirements:
6+ years of professional software engineering experience, including an event-driven system you designed, shipped to customers, and ran in production.
Python and TypeScript at the level of setting a team's conventions, plus a background in a systems language such as Rust, Go, Java, or C#.
Strong computer science and distributed-systems fundamentals you use at work: concurrency, consistency, ordering, and how systems fail.
Event-driven systems built on a broker such as Kafka, Azure Event Hubs, or Service Bus that handle duplicate, late, and failed events without losing or double-processing work.
Data modeling and development across relational, document, and graph databases such as PostgreSQL, MongoDB, and Neo4j, including when each type fits and the partition-key, consistency, and tenant-isolation calls you made.
Systems architected and operated on Azure or AWS, with CI/CD and infrastructure as code, and hands-on time with a durable workflow engine such as Temporal or the Durable Task Scheduler.
A clear account of how you constrain an agentic coding tool's context and verify its output, from daily use of Claude Code, Cursor, GitHub Copilot, or similar on production work, plus changes you turned back, and why.
Technical design documents you have authored for systems that span more than one team, used to get feedback and buy-in before building, and that those teams then built to.
Clear writing and discussion for technical and non-technical audiences: drawing out a customer's real problem and explaining the trade-offs back to them.
Even Better if You Have:
React and TypeScript experience, so you can deliver a full-stack feature end to end, especially chat, streaming, and citation-heavy AI experiences.
Formal methods or fault-injection testing, such as Lean, TLA+, or deterministic simulation.
Performance work below the application layer: profiling, memory, and concurrency tuning.
Familiarity with how AI agents reach their tools and enterprise systems, through the Model Context Protocol (MCP), the Agent2Agent (A2A) protocol, command-line tools, and microservices.
Exposure to the insurance, claims, or automotive repair domains.
What Success Looks Like:
In your first six months, services you built run in production against SLOs you set, and you can show they held as load grew.
You are trusted with the hardest correctness and scale problems, and you turn them into a design, a shipped system, and a number you can put in front of a customer.
You are energized by what agentic coding tools make possible. Your team ships more than its headcount suggests, and your specifications and reviews are why the output survives production.
You have a passion for systems that last: failures are designed for in advance, and when one happens anyway, the trace says exactly where.
Standards you set for reliability, reviews, and design documents outlive the project they started on.
Engineers you mentor ship reliable services without your direct involvement.
You enjoy getting a product manager, a data scientist, and a customer's team into one room and coming out with a single agreed scope, and you can argue a position without needing to win it.
You embrace our ambitious, collaborative, and empathetic values, and you like problems where the answer has to be measured rather than argued.
Interview Policy & Privacy Notice:
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available
HERE
.
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our
careers site
.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture
here
Location: Kuala Lumpur, Malaysia
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Chicago, IL or Remote
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the
multi-trillion-dollar
insurance economy
,
creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and
seamlessly. We’re
pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair
journey. Through
purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at
www.cccis.com
.
The Role
As a Senior Machine Learning Engineer, you'll own models and evaluations end to end within a problem area and turn the results into product decisions. You'll join a new engineering group at CCC building AI-native products for our auto casualty business, the injury side of auto claims. The group is small and senior, and it's growing fast. Our teams work on:
Medical bills: AI products that help claims teams handle the medical bills on injury claims accurately and efficiently.
Claims decision support: products that help claims professionals make better, faster decisions on injury claims.
Agentic Rules Platform: the rules engine and agentic tooling behind decisions across our casualty products, plus the evaluation infrastructure every team relies on.
Your impact:
You'll show, with evidence, whether our AI works and whether it's worth it. You'll build models on real claims data, design the evaluations that compare our AI with expert decisions, and measure the impact customers see. Most of our products run on large language models, so you'll combine statistical modeling with LLM evaluation and write the production code to ship both.
Salary range is:
$180,000 - 225,000
This position is bonus eligible.
Key Responsibilities:
Build and ship statistical, ML, and hybrid LLM models (including retrieval and embeddings) on real claims data
Design evaluations and gold datasets with data labelers and subject matter experts, and run them continuously as the product changes
Measure impact through experiment design, baselines, and ROI analysis, and explain the results clearly to product, sales, and customers
What success looks like:
In your first month
,
you've run your first evaluation on real data and shared what you found.
By six months
,
you've shipped a model or evaluation to production, and a product decision was made on evidence you produced.
Requirements:
Typically 5+ years of experience in machine learning, data science, or quantitative engineering roles
A strong quantitative foundation (statistics, probability, experiment design) from a degree, research, or equivalent experience
Strong Python and SQL, and a track record of taking models to production and measuring how they perform
Hands-on experience with both statistical ML and LLM-based approaches (RAG, embeddings, vector search), including evaluating LLM outputs
Real experience working faster with AI-assisted tools, with examples you can walk us through
Nice to have
Causal inference, survival analysis, or calibration methods applied to business decisions
Experience fine-tuning models for domain-specific tasks
Interview Policy & Privacy Notice:
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available
HERE
.
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our
careers site
.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture
here
Location: Mumbai, India; Noida, India
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Office Location: Mumbai or Noida.
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
seniorCardiff, London or Remote (UK)
seniorLondon, England
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ГибридKuala Lumpur, Malaysia; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
seniorChicago, IL or Remote
ГибридMumbai, India; Noida, India; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability