Location: San Francisco; New York
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Senior Compensation to support our mission.
This role is based in San Francisco or NYC and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
The People Team at Patreon is focused on building an environment where our people and our business can do their best work. We partner closely with leaders and teams across the company to attract, develop, reward, and retain exceptional talent while creating thoughtful, scalable programs that support Patreon as we grow and evolve. We’re a collaborative, pragmatic team that cares deeply about the employee experience and isn’t afraid to rethink how we work to better serve our people and the business.
About the Role
Key Responsibilities:
- Compensation Strategy Development: Lead the development and execution of Patreon’s compensation strategy, aligning it with the company’s objectives and market trends. Regularly assess and adjust compensation structures to attract, motivate, and retain high-performing employees.
- Market Research and Benchmarking: Manage the benchmarking review process by conducting thorough market analysis to understand industry compensation trends, both domestically and internationally. Utilize benchmarking data to ensure Patreon’s compensation remains competitive and compelling.
- Total Rewards Enhancement: Collaborate with HR, leadership, and benefits team to design and enhance Patreon’s total rewards framework, including base salary, variable pay, equity programs, and benefits, to ensure a comprehensive and appealing package for employees.
- Equity Program Management: Oversee Patreon’s equity program design, including stock options and other equity-based incentives. Manage equity pool and spend. Educate employees on equity programs and support them in understanding the long-term value.
- Compensation Planning and Review Cycles: Manage various compensation planning processes, including the annual review cycle, mid-year review, pay equity analysis, and bonus payouts. Ensure a fair and transparent process that aligns with budgetary guidelines.
- Compensation Surveys and Tools: Ensure the data and tooling used at Patreon are the most accurate, relevant, and up to date.
- Data Analysis and Insights: Leverage data and analytics to provide insights on compensation trends, cost projections, and potential areas for improvement. Develop reports and dashboards to communicate compensation-related metrics to leadership.
- Collaboration and Partnerships: Collaborate closely with PBPs, Finance, Legal, and Talent Acquisition teams to ensure seamless execution of compensation programs. Provide guidance on compensation-related matters to enable effective decision-making.
- Compliance and Governance: Stay up-to-date with relevant labor laws and regulations to ensure that Patreon’s compensation programs remain compliant. Maintain accurate documentation of compensation-related policies and practices.
- Communication and Education: Develop communication strategies to educate employees about the company’s compensation philosophy, practices, and changes. Address employee inquiries related to compensation in a timely and professional manner.
- Team Leadership: Develop, coach, and engage team member(s) to foster their growth and development.
About You
- Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field. Master’s degree is a plus.
- 7+ years of progressive experience in compensation, with at least 2 years in a leadership or managerial role.
- Deep understanding of compensation theories, methodologies, and best practices.
- Experience with equity program management.
- Strong analytical skills, including proficiency in data analysis and utilization of compensation survey data.
- Exceptional communication skills with the ability to present complex information clearly and persuasively.
- Extremely data driven, thorough, and meticulous.
- Demonstrated experience in developing and implementing compensation strategies aligned with business goals.
- Knowledge of relevant labor laws and regulations related to compensation.
- Proficiency in compensation-related software and tools.
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About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
seniorSan Francisco; New York; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
Location: Worldwide
Workplace: Remote
Your turn to build what comes next.
At Rasa, we believe the future of AI agents is determined by those who build, experiment, break things, learn quickly, and share what they discover.
Rasa Heroes is a one-month intensive builder cohort to get hands-on with the newest Rasa technology, build something ambitious, and help us learn what the next generation of agent development should look like.
You’ll get early access, a mission, a community of other builders, and direct contact with people building Rasa.
This is a voluntary, unpaid community program. It is not employment, an internship, or a paid position at Rasa.
ABOUT THIS PROGRAM
We’re looking for developers who want to do more than read about the future of AI agents.
We want you to build it.
During the one-month Rasa Heroes cohort, you’ll get preliminary access to the latest Rasa versions and use them to create a working project of your own. You’ll experiment with capabilities that are still evolving, push them into use cases we may not have considered, and tell us where things work—and where they don’t.
We’ll give you the tools, technical resources, access to the Rasa team, and a cohort of other ambitious builders.
You bring the idea and the willingness to ship.
You can expect to:
- Get hands-on with new Rasa technology before broader release.
- Build a real agent or developer project during the one-month build window.
- Join sessions with the Rasa team to learn about the technology, ask questions, and unblock your build.
There isn’t a prescribed project or a step-by-step tutorial.
The point is to explore.
ABOUT YOU
You like building things.
You’re curious about AI agents and want to understand them by working directly with the technology—not just reading about them or watching demos.
You don’t need to be a long-time Rasa developer. We’re interested in people coming from Rasa, other agent frameworks, traditional software engineering, AI/ML, or completely different technical backgrounds.
You’ll probably enjoy being a Rasa Hero if:
- You can build with Python and are comfortable working from the command line.
- You have experience using APIs, LLMs, developer tools, or modern AI frameworks.
- You’re willing to share feedback openly—good and bad.
- You want to meet other developers who are equally serious about building with agents.
- You can commit meaningful time during the one-month cohort and intend to ship something by the end.
You do not need previous professional experience with Rasa.
A strong project, open-source contribution, hackathon build, side project, or simply evidence that you like making things can be much more interesting to us than a particular job title.
MEET YOUR COHORT
You won’t be doing this alone.
Rasa Heroes brings together a small group of builders experimenting with the same technology at the same time.
You’ll be able to compare approaches, trade ideas, share what you discover, and see how other developers solve the same problems differently.
You’ll also interact directly with people at Rasa who are working on the technology you’re using.
This isn’t a classroom.
It’s a build cohort.
WHAT YOU CAN EXPECT FROM RASA
We want to give you ample context and access to move quickly while leaving you plenty of room to explore.
During the program, you can expect:
- Immediate access to new Rasa technology
- A technical kickoff and live demo to get you oriented
- Documentation, examples, and starter resources
- A clear mission and one-month build window
- Direct opportunities to ask questions and share feedback with the Rasa team
- A circle of fellow Rasa Heroes building alongside you
- Opportunities to showcase what you create
- Recognition as part of the Rasa Heroes cohort
PROGRAM DETAILS
Duration: 1 month
Format: Remote
Commitment: Intensive, self-directed builder cohort
Compensation: Unpaid/voluntary
Employment status: Rasa Heroes is a community program and does not create an employment, contractor, or internship relationship with Rasa.
You’ll need access to your own computer and sufficient availability during the cohort to actively participate in and complete your project.
BECOME A RASA HERO
If you’ve been looking for an excuse to build something ambitious with agents, this is it.
Bring us an idea.
Bring us a problem you want to solve.
Or come ready to discover one.
Apply to become a Rasa Hero and show us what you can build.
Privacy Policy
This program is run by Rasa Technologies GmbH. Rasa's Candidate Privacy Policy does not apply to Rasa Heroes; the terms below do.
Your personal data will be processed lawfully, fairly, and transparently, and will not be sold or used for unrelated purposes. Partners are required to implement appropriate technical and organizational measures to protect your data and to process it only in accordance with our instructions and applicable law.
You also acknowledge that photos and videos may be taken during the program. By participating, you grant permission for your image and likeness to be used by the organizers and their partners for promotional, communication, and documentation purposes, in both digital and print formats.
We reserve the right to migrate your personal data to alternative third-party service providers or platforms (e.g., CRM systems, cloud hosting, or email marketing tools) as part of our ongoing efforts to improve program management. Any such migration shall be conducted strictly for the original purposes described in these terms. We ensure that any new provider is contractually bound to provide the same level of data protection as set forth herein and as required by applicable law, ensuring the continued security and confidentiality of your information.
You may withdraw your consent or unsubscribe from communications at any time by using the link provided in our emails. You also have the right to access, rectify, or request the erasure of your personal data, as well as to object to or restrict its processing, in accordance with GDPR by emailing dpo@rasa.com. Questions and complaints can also be submitted to Frank Trautwein, ft@freshcompliance.de.
PLEASE BE MINDFUL OF THE HIRING LOCATION(S) LISTED.
You must be located in and a resident of the location(s) listed for us to proceed with your application.
Location: Munich
Workplace: OnSite
About Us
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role
We're looking for our first hospitality fan Sales person in Munich. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market.
In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate:
- Find the coolest new hospitality spots in town that everyone talks about
- Create engaging ways to show our product
- Use creative communication strategies to close the deal that will help the merchant operate smarter
- Do a smooth handover to the onboarding team to make sure we go live quickly and successfully
- Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection
- Continuously improve and revisit our sales funnel
- Keep an eye on the new developments in the industry and the merchants’ needs to create our own path
What You’ll Need
You are a natural relationship builder with a passion for hospitality industry:
- Hands-on approach, independence and hunger for fast-paced operations
- Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail
- Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested
- Passion and curiosity for hospitality and hospitality tech
- A minimum of 3 years of experience in Sales, Commercial Account Management or Hospitality
- You are comfortable working in both English and German
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary & Uncapped Commission
- Flexible time off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Cologne
Workplace: OnSite
About Us
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role
We're looking for our first hospitality fan Sales person in NRW. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market.
In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate:
- Find the coolest new hospitality spots in town that everyone talks about
- Create engaging ways to show our product
- Use creative communication strategies to close the deal that will help the merchant operate smarter
- Do a smooth handover to the onboarding team to make sure we go live quickly and successfully
- Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection
- Continuously improve and revisit our sales funnel
- Keep an eye on the new developments in the industry and the merchants’ needs to create our own path
What You’ll Need
You are a natural relationship builder with a passion for hospitality industry:
- Hands-on approach, independence and hunger for fast-paced operations
- Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail
- Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested
- Passion and curiosity for hospitality and hospitality tech
- A minimum of 3 years of experience in Sales, Commercial Account Management or Hospitality
- You are comfortable working in both English and German
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary & Uncapped Commission
- Flexible time off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: St. Julian's, Malta; Vilnius, Lithuania
Join COLIBRIX ONE - Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed EMI (FCA reference number 927920) and a Principal Member of Mastercard, we offer real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
We’re looking for a proactive, results-driven Sales Manager to help grow our Business Accounts product.
You will manage the full B2B sales cycle, build relationships with corporate clients, and close deals in the European payments space, while representing the company in professional networks and industry events.
We’re especially interested in candidates with experience in banking, EMIs, or payment institutions, working with corporate clients and business financial products such as IBAN accounts and SEPA/SWIFT payments.
Responsibilities
Identify and research target corporate clients across European markets
Conduct high-volume cold outreach to prospective clients
Attend industry conferences and networking events to generate and convert new B2B leads
Qualify prospects and manage the full outbound sales cycle from first contact to deal closure
Pitch products in meetings, events, and direct sales conversations
Prepare tailored commercial proposals and negotiate deal terms
Achieve sales KPIs and revenue targets through proactive outbound activity
Transfer newly acquired clients to Account Management for onboarding and ongoing management
Maintain accurate CRM records and pipeline tracking
Gather market feedback and communicate insights to internal stakeholders
Requirements
Proven experience working with Business Accounts and corporate payment solutions (IBAN, SEPA/SWIFT, or equivalent)
Experience in B2B sales within banking, EMI, or payments institutions
Strong track record in outbound B2B sales and client acquisition
Ability to independently build and manage a sales pipeline
Strong negotiation and closing skills in a deal-driven environment
Fluent Russian and English, additional languages are considered an advantage
Willingness and ability to travel frequently across Europe
Self-driven, proactive, and results-oriented mindset
Benefits
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary
Online and offline social events provided by the company
*Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.
Location: New York
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to a fair and inclusive workplace
At the FT, we are committed to creating a fair and inclusive workplace where everyone has equal opportunity to succeed. We welcome and value different perspectives and strive to ensure all employees are heard and supported. We believe people do their best work when they can be themselves and have the flexibility they need to balance their work and personal lives. We are an equal opportunity employer and comply with all applicable laws prohibiting discrimination.
The role / Position overview
FT Specialist is seeking a
Data Journalist
to join our growing data journalism team, producing exclusive, data-driven reporting and visual storytelling for
Ignites
and
BoardIQ
.
This role sits at the intersection of journalism, data analysis and visual design. You will be responsible for sourcing, cleaning, analysing and interpreting complex datasets to uncover original stories covering various aspects of the mutual fund and ETF industry as well as the boards that oversee those products on behalf of investors. You will also create engaging visualisations and interactive content that help our journalism stand out and deliver insights readers cannot find elsewhere.
Working as part of a six-person Data Visualization team, you will collaborate closely with reporters and editors across both publications while reporting to the Managing Editor of Data Visualization. The successful candidate will be equally comfortable developing ambitious long-term investigative and analytical projects as well as delivering shorter-turnaround stories that respond to emerging industry trends and news events.
We are looking for a curious, collaborative and entrepreneurial journalist who is passionate about using data to reveal meaningful stories and who is committed to continually developing their skills in a fast-evolving newsroom environment.
Important:
This is an editorial journalism role, not a data analyst or data science position. Candidates must have professional journalism or reporting experience.
Applications from candidates whose experience is primarily in data analytics, business intelligence or data science, without demonstrated reporting experience, will be automatically rejected.
Key responsibilities
Develop original, data-driven stories covering the mutual fund and ETF industry as well as directors and boards that oversee those products.
Source, collect, clean and analyse structured and unstructured datasets using a range of journalistic and analytical techniques.
Build compelling charts, graphics and interactive visualisations that enhance storytelling and audience engagement.
Identify trends, anomalies and opportunities within datasets that lead to exclusive reporting.
Deliver both long-term analytical projects and shorter-turnaround assignments driven by current events and industry developments.
Collaborate closely with reporters, editors and visual journalists across
Ignites
and
BoardIQ
.
Support colleagues in applying data journalism techniques and interpreting quantitative information accurately.
Use public records, databases, APIs, web scraping techniques and proprietary datasets to uncover new reporting opportunities.
Ensure all reporting and analysis meets the highest standards of accuracy, transparency and journalistic integrity.
Contribute to the ongoing development of data journalism capabilities across FT Specialist.
Required skills / experience
Strong analytical and problem-solving skills, with the ability to identify meaningful insights from complex information.
Experience communicating data, research findings or business insights clearly to a range of audiences.
Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
Excellent collaboration and partner management skills, with experience working across teams and subject areas.
Curiosity and a proactive approach to uncovering opportunities, trends and areas for deeper investigation.
Strong attention to detail and commitment to accuracy.
Experience using data, research or quantitative analysis to support decision-making, storytelling or audience engagement.
An interest in developing or expanding technical skills in areas such as Python, R, data visualisation, databases or related analytical tools.
Knowledge of FT products, audiences, editorial standards or internal workflows that can help accelerate impact in the role.
We welcome applications from colleagues across
Editorial, Product & Technology, Audience, Research, Commercial and other FT business areas
who can demonstrate transferable analytical, storytelling or data-focused skills.
Candidates looking to take the next step in their career and grow into a more specialised data journalism role are encouraged to apply.
Please submit your application by Monday, November 30th 2026 by 5pm ET.
What’s in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, health coverage, 401k and company match, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
A reasonable estimate of the salary range for this role is
$75,000–$80,000
. To ensure pay fairness, the successful candidate will be offered a salary within the estimated salary range based on a number of considerations including but not limited to: skills; experience and training; certifications; and other business and organisational needs. The disclosed range estimate is for our NYC office and has not been adjusted for other locations.
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Location: San José, Costa Rica; Quito, Ecuador
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
We are looking for a Client Solutions Manager to strengthen our team in Costa Rica, where you will represent TikTok in the local market. In this role, you will target brands and media agencies (agencias de medios) to get them to adopt TikTok for their online marketing campaigns.
If you’re passionate about digital marketing, have a data-driven mindset, and have a proven track record in media, don’t hesitate to reach out to us.
What You Will Do
Participate in strategic planning to grow or generate new business opportunities.
Act as a consultant for top key accounts.
Be the primary point of contact (POC) for client campaign management and timely reporting.
Provide actionable insights on campaign performance (products, budget, creatives vs. KPIs, delivery).
Ensure SLA adherence for excellent client service.
Optimize accounts for increased spend and manage reservation projects.
Drive product and company education, and share best practices with clients and agencies.
Collaborate with cross-functional teams on creative ad solutions that deliver business results.
Be the premium contact for the Sales team.
Support client and agency education on product solutions to grow business and manage key relationships.
Maximize ROI through optimization and upselling, supported by client reports.
Manage large customer relationships and drive business decisions through conflict resolution.
Provide feedback to product and tools teams to help scale the platform.
Organize account information, assets, data, and reports.
Maintain campaign records, schedules, and ad placement availability.
Ensure accurate ad specs and rates, and take responsibility for campaign reporting and optimization.
What We Are Looking For
At least 4 years of experience in client relationship management and digital media.
Advanced English skills.
Bachelor’s degree in Advertising, Marketing, Business, or Tech.
Deep understanding of the digital landscape and a passion for social media.
Experience managing campaigns across digital platforms and ad tech products.
Intimate familiarity with online media planning, design, and art control of advertising pieces.
Strong communication and people skills (working directly with clients).
Detail-oriented, with exceptional organizational skills.
Aptitude, creativity, and a preference for working in collaborative teams and across business units.
Strong time management and problem-solving skills.
Ability to multitask under challenging deadlines while staying focused on details.
Why Join Aleph
Impact: Be the face of TikTok in the Costa Rican market and help brands and agencies adopt the platform for their marketing campaigns.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Work in an industry that changes constantly, where curiosity keeps you learning and new opportunities are always opening up.
Flexibility: A hybrid setup (2 days per week in the San José office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is seeking to grow our
Business Value Engineer
team and support defining, articulating, and quantifying business value across our products and services. As a member of the business value engineering team, you'll play a critical role in shaping the direction of this high-impact function.
What You’ll Be Doing:
Customer Insights
: Collaborate with customers to uncover new opportunities for growth and profitability through personalized storytelling.
Value Quantification
: Develop compelling ROI/TCO models that identify value areas driven by new products, emerging trends, and market challenges.
GTM Enablement
: Enable pre/post sales teams through training, content development and support; ensuring our sales organization is equipped to showcase Grafana's value with customers.
Value Storytelling
: Partner with cross-functional teams to create a unified narrative that showcases Grafana's value proposition, aligning internal stakeholders and external messaging.
Strategic Partnerships
: Collaborate closely with Account Executives, Solutions Engineers, Observability Architects to define and articulate the business value of our products and services.
What Makes you a Great Fit:
Innovative Mindset
: Possess a growth mindset, willing to learn new technologies and adapt quickly
Value Engineering Expertise
: 3-5+ years of experience in value management, consulting, or engineering; deep understanding of building quantitative and qualitative analyses.
Data Storytelling Skills
: Ability to analyze complex data sets, create compelling customer-facing stories, and communicate findings effectively from technical to executive level audiences.
Cross-Functional Collaboration
: Experience partnering with GTM leaders (Sales, Customer Success, Marketing & Finance) to define and align on Grafana's value propositions.
Bonus Points For:
3+ years of Observability experience, preferably with Open Source tools like Grafana, Prometheus, or Loki
Familiarity with the Open Source landscape and community
If you're ready for a high-impact role that combines data analysis, storytelling, technology enablement, and partnership-building with cross-functional teams – we'd love to hear from you!
Compensation & Rewards:
In Germany, the OTE compensation range for this role is EUR 137,000 - EUR 164,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Singapore based, we are looking for an experienced
Senior Product Manager – AI Risk Strategy
to lead the evolution of OKX Buy/Sell Crypto risk control capabilities. You will own the end-to-end risk strategy across transaction risk, fraud prevention, review operations and AI-powered decision making.
At OKX, you will have the opportunity to build next-generation AI-native risk systems that protect millions of users worldwide. You will play a key role in redefining how AI Agents, Large Language Models and intelligent decision engines transform fraud prevention and operational efficiency across one of the world's leading crypto platforms. This role is highly data-driven and requires strong ownership. You will independently analyze risk data, identify fraud patterns, design and optimize risk strategies, and drive the transformation from traditional manual review to AI Agent-powered intelligent review. You will work closely with Engineering and Risk Operations teams to build scalable, intelligent and efficient risk systems.
What You’ll Be Doing
Own the end-to-end risk strategy for Buy/Sell Crypto products, including transaction risk control, fraud prevention, review workflows and decision engines.
Design and continuously optimize the risk control architecture, including rule engines, policy engines, model orchestration and review systems.
Independently analyze large-scale transaction and risk data to identify fraud patterns, emerging attack vectors and strategy optimization opportunities.
Design, implement and iterate risk policies based on data-driven insights to improve fraud detection while minimizing user friction.
Define and optimize model policies, decision thresholds, confidence scores and human-in-the-loop review mechanisms.
Conduct root cause analysis, monitor risk performance and perform A/B testing to continuously improve strategy effectiveness.
Lead the transformation of manual review into AI Agent-powered intelligent review by designing LLM-driven workflows, reviewing policies and operational processes.
Drive continuous optimization of AI Agents through prompt engineering, policy iteration, feedback loops and model evaluation.
Improve operational efficiency by increasing automation, optimizing resource utilization and reducing manual review costs.
Partner closely with Engineering teams to deliver scalable, reliable and intelligent risk systems.
What We Look For In You
Bachelor's degree or above in Computer Science, Artificial Intelligence, Engineering, Mathematics or a related discipline.
5+ years of experience in Risk Strategy, Fraud Detection, Risk Product Management, Trust & Safety or related fields.
Strong experience designing transaction risk strategies, fraud detection systems or review platforms.
Proven ability to independently analyze large datasets, identify risk patterns and translate insights into effective risk strategies.
Strong SQL skills and hands-on experience with data analysis. Experience with Python, Spark or other analytical tools is a strong plus.
Experience designing and optimizing rule engines, policy engines, risk scoring or decision engines.
Strong understanding of fraud prevention, transaction risk, payment risk, account security or related risk domains.
Experience designing model policies, evaluation metrics and strategy iterations for machine learning or AI-based systems.
Hands-on experience with Large Language Models (LLMs), including prompt engineering, policy design, model evaluation and production iteration.
Experience designing or implementing AI Agent workflows, AI-assisted review systems or intelligent operational processes.
Strong analytical thinking with the ability to perform root cause analysis and make data-driven decisions.
Excellent problem-solving skills with a high level of ownership and execution.
Fluent in both English and Mandarin to support cross-functional collaboration in a global environment.
Nice to Haves
Experience in cryptocurrency, fintech, payments, banking or internet risk control.
Experience building AI-native products or AI-powered operational systems.
Familiarity with Retrieval-Augmented Generation (RAG), agent orchestration, tool calling and model evaluation frameworks.
Experience with A/B testing, strategy experimentation and online/offline model evaluation.
Knowledge of AML, KYC, payment fraud, account takeover, scam prevention or identity risk.
Experience working with AI coding assistants or automation tools to improve product development efficiency.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ONSITE
#LI-WWW
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
189,374
- USD
227,249
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in Canadian time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
192,891
- CAD
231,469
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role
Alpaca is building the next generation of global brokerage and clearing infrastructure. We are looking for a senior product manager who can own the clearing systems product lifecycle at a rapidly scaling self-clearing broker-dealer.
Your mission is to build and operate the systems and processes that keep Alpaca accurate, compliant, and on time across areas like core brokerage, clearing, ledger, custody, money movement, and multi-currency infrastructure. You will make clearing scale reliably as Alpaca adds asset classes, account types, trading hours, and partner institutions, and as we run a true self-clearing book at DTCC, OCC, and FICC.
This person should be able to walk into ambiguity, understand the full clearing lifecycle, design the architecture, build a working prototype, and lead a team toward production-grade infrastructure. The role sits at the intersection of product, engineering, operations, finance, compliance, and regulatory infrastructure.
What You’ll Own
You will lead the design and buildout of Alpaca’s core clearing infrastructure across brokerage, custody, ledger, asset movement, and global market expansion.
This includes:
Defining the long-term architecture for Alpaca’s clearing platform across accounts, positions, balances, ledgers, journals, settlements, stock record, and regulatory books and records.
Designing multi-currency cash and position systems that can support global equities, FX, fractional trading, options, bonds, Treasuries, fixed income, mutual funds, and other asset classes.
Partnering with engineering to prototype and build new clearing services rather than relying only on third-party service bureau workflows.
Working cross-functionally with operations, finance, treasury, compliance, legal, risk, and product to ensure the platform is scalable, controlled, and regulator-ready.
Translating complex clearing, custody, and regulatory requirements into clear product and engineering requirements.
Helping Alpaca grow from U.S.-centric brokerage infrastructure into a global, multi-asset, multi-currency clearing platform.
Who You Are (Must-Haves)
5+ years in Product Management, technical program management, or engineering on brokerage, clearing, or post-trade infrastructure.
10+ years of experience in brokerage, clearing, custody, prime brokerage, trading infrastructure, financial market infrastructure, or capital markets technology.
Demonstrated depth on at least one clearing surface: settlement and stock record, books and records, corporate actions, margin, ACATS, DTCC processing.
Highly technical. Ability to work directly with engineers and product teams to turn complex domain requirements into scalable system designs.
Comfort shipping in parallel with Compliance, Legal, and Operations in a regulated broker-dealer environment.
Strong operating judgment to weigh risk, operational efficiency, capital allocation, tech feasibility, time, and budget.
Experience leading senior teams and influencing across functions in a high-growth environment.
Who You Might Be (Nice-to-Haves)
You helped build, convert, or modernize corporate-action processing, a security master, or a self-clearing back office.
Experience with global brokerage expansion, including international equities, FX, local market custody, omnibus models, sub-ledgers, and currency controls.
Familiarity with the B2B2C correspondent / broker-as-a-service model.
AI-native PM workflow: recurring use of tools like Cursor, Claude, ChatGPT, or custom agents in PRD drafting, incident synthesis, data exploration, and prototyping.
Example Problems You Should Be Comfortable Solving
How should stock record reconcile to DTC, custodians, omnibus providers, internal ledgers, trading systems, and customer-facing balances?
How should global equities, FX, fractional shares, options, fixed income, Treasuries, and mutual funds fit into one clearing architecture?
How should a multi-currency brokerage ledger represent trades, settlements, FX conversions, fees, financing, journals, and custody balances?
How should cashiering, ACH, wires, ACATS, journals, reversals, and transfer exceptions be represented in ledger and operations systems?
How should possession or control, segregation, fully paid lending, margin, reserve, and reconciliation controls be embedded into the platform instead of handled as manual after-the-fact processes?
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for a Revenue Accounting Manager to own billing, contract review, and revenue recognition as Baseten scales. This is a hands-on, individual-contributor role for someone who wants full ownership of the revenue cycle at a company where deal structures are getting more complex: usage-based pricing, committed capacity, credits, multi-year enterprise contracts, and new business models coming online.
You'll join Lauren, who built Baseten's quote-to-cash function from the ground up, to take on billing, contract review, and revenue recognition as deal volume and complexity grow. Having completed our first year-end audit, we're now focused on tightening contract review processes, close procedures, and reporting rigor to support the scale ahead. You'll partner closely with Lauren, FP&A, Sales, Legal, and Revenue Operations to make sure every deal is structured, billed, and recognized correctly from day one.
Baseten is building the infrastructure layer for AI-native companies, and we're scaling quickly - in deal volume, contract complexity, and customer size. If you want real ownership over a growing function on a lean team, this role offers real scope.
RESPONSIBILITIES
Revenue Recognition and Technical Accounting
- Own revenue recognition under ASC 606 across all contract types, including usage-based/consumption arrangements, committed capacity deals, credits, multi-year contracts, and new business models
- Serve as the go-to person on rev rec treatment for new deal structures, products, and pricing models
Billing Operations
- Own end-to-end billing: invoice generation, accuracy checks, and dispute resolution
- Identify and automate manual, error-prone steps in the billing-to-cash workflow
- Assist with strengthening our collections efforts and overall process
Contract Review and Deal Support
- Build and maintain a standardized contract review process for Sales and Legal, flagging non-standard terms that affect recognition before deals close
- Partner directly with Sales, Revenue Operations, and Legal as a proactive advisor on deal structuring
Sales and Indirect Tax
- Own the sales and indirect tax process, including reviewing and maintaining our tax automation tool (nexus tracking, exemption certificates, filings), and building the governance around it as we scale into new jurisdictions
Close and Reporting
- Own the revenue-related monthly close: deferred revenue rollforward, unbilled AR, credit memos, and revenue reserves
- Partner with FP&A to reconcile billed vs. recognized revenue and support ARR reporting and forecasting
- Own revenue-related audit deliverables, including technical memos and sample testing support
REQUIREMENTS
- 5+ years of progressive accounting experience, including 3+ years focused specifically on revenue accounting and recognition
- Deep working knowledge of ASC 606, including variable consideration, multiple performance obligations, and usage-based revenue models
- Hands-on experience reviewing and abstracting commercial contracts for accounting treatment
- Experience owning billing operations directly, not just reviewing output from a billing team
- Public company or audit-ready private company experience (Big 4 or industry, with audit exposure)
- Builder mentality with a bias toward execution; comfortable operating on a lean team relative to company scale
- Experience with NetSuite (or comparable ERP) and a modern billing platform
- Based in San Francisco or New York, with the ability to work in-person 3+ days per week
NICE TO HAVE
- Experience at a high-growth, venture-backed infrastructure or cloud company with usage-based or hybrid pricing
- Experience with committed-use/capacity contracts
- Experience overseeing sales and indirect tax compliance through an automated tax tool across multiple jurisdictions
- CPA
- Exposure to SOX controls in a revenue cycle context
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Be the Group subject matter expert for Global Tax (Pillar Two, Indirect Tax, Direct Tax, Transfer Pricing, DSTs, and crypto-specific taxes) and provide clear, timely, and strategic guidance to executive stakeholders and other departments on complex financial and tax-related issues.
Direct regional and cross-regional financial tax management systems, providing oversight of global tax compliance to ensure proper collection, controls, and reporting across 4+ financial management modules.
Lead enterprise engagements with tax authorities and tax consultants globally on group tax matters, and direct global tax controversy defense strategies.
Shape group policy and strategy in response to new global tax legislation (including crypto/digital economy developments), evaluate its group-wide implications, and brief executive leadership and the wider business as appropriate.
Be proactive in establishing the group tax risk matrix, identifying financial tax risks/opportunities, solving difficult non-predictable issues within finance and other departments, and developing actionable corporate strategies.
Spearhead group-wide tax initiatives, implementing best-in-class tax processes and SOPs while refining common team challenges into standardized solutions and promoting them internally.
Drive cross-regional implementation and governance of tax determination engines and automation tools for key group tax compliance reporting (Indirect Tax, CbCR, Pillar 2).
What We Look For In You
Bachelor’s Degree in Accounting, Law, Economics, or Taxation; Master’s in Tax, LL.M., or professional qualification (CPA, CA, CTA) strongly preferred.
At least 12–15+ years of relevant experience in international and group tax, with proven leadership within a multinational organization and/or Big 4.
Technically strong with deep group-level mastery across global tax regulations, with proven experience delivering results across 4+ financial management modules.
Experience leading global tax strategy and compliance in digital or financial services; crypto/fintech exposure is a strong plus.
Ability to solve difficult, complex financial and tax issues in a fast-paced, ambiguous, and evolving environment, extending solution frameworks to non-finance departments.
Be proactive, strategic, and able to direct cross-regional financial systems independently.
Must demonstrate willingness to be hands-on, mentor teams, and promote standardized solution plans cross-functionally.
Proficiency in English as a working language and fluency in Mandarin, in order to communicate effectively with Mandarin-speaking executive stakeholders.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You'll Be Doing
Manage the day-to-day operations of the customer service team, continuously improving service quality, customer experience, and team efficiency.
Monitor and analyze key customer service metrics, identify issues and root causes through data, and develop and drive improvement plans.
Independently conduct data analysis, prepare business reports, and perform regular reviews to support team decision-making.
Proactively leverage AI to improve work efficiency, including data analysis, report generation, information processing, and building simple tasks or workflows.
Continuously optimize customer service processes, SOPs, knowledge bases, and productivity tools.
Collaborate with Product, Operations, Technology, and other teams to solve business problems and ensure high-quality, on-time project delivery.
岗位职责:
负责客服团队日常运营管理，持续提升服务质量、用户体验及团队效率
关注并分析客服核心数据，通过数据发现问题、定位原因，并制定和推动改善方案
独立完成客服相关数据分析、业务报告及阶段性复盘，为团队决策提供支持
主动运用 AI 提升工作效率，包括数据分析、报告生成、信息处理及简单任务/工作流搭建
持续优化客服流程、SOP、知识库及相关效率工具
协同产品、运营、技术等团队解决业务问题，推动项目高质量、按时交付
What We Look For In You
Strong Judgment & Problem-Solving:
Demonstrate strong comprehension and judgment, with the ability to quickly identify the core of a problem. Able to make sound assumptions based on experience, determine a reasonable path forward, and make high-quality decisions even when facing unfamiliar situations or incomplete information.
Hungry & Strong Drive:
Demonstrate strong curiosity and a solution-oriented mindset, with a habit of digging into the “Why” behind problems. Proactively seek better solutions, mobilize resources across teams, drive issues through to resolution, and take ownership of results.
Bilingual proficiency in Mandarin and English as working languages:
Able to communicate effectively in both written and spoken Mandarin and English, participate in bilingual meetings and work presentations, and regularly engage with Mandarin-speaking clients and stakeholders to ensure clear and effective communication.
Data Analysis:
Proficient in Excel and other
data tools
, with the ability to independently perform data analysis, prepare reports, identify issues, and generate actionable business insights.
Practical AI Skills:
Have proven experience using AI to improve work efficiency. Able to effectively use AI for data analysis, reporting, information summarization, and building simple AI-powered tasks or workflows.
Relevant experience in customer service, customer experience, or customer service operations, with solid team management experience.
Strong ownership, self-motivation, and a growth mindset, with a willingness to continuously learn, innovate, and improve.
任职要求:
认知判断力强:
具备敏锐的理解和认知能力，能够快速抓住问题本质；面对未知或信息不完整的情况，能够结合经验进行预判，找到合理路径并做出高质量判断
进取心 & 推动力强:
有强烈的求知求解欲，习惯深入理解事情背后的 Why；面对困难能够主动寻找更优解，积极协调团队内外资源，持续推动问题解决并对结果负责
中英双语可作为工作语言：
能够进行中英文书面及口头沟通，参与中英文会议及工作汇报；工作中需频繁对接中文客户及利益相关方，确保沟通准确、高效
具备数据分析能力:
熟练使用 Excel 等数据工具，能够独立完成数据统计、分析及报告，并从数据中发现问题、形成业务洞察
具备实际 AI 应用能力:
有真实的 AI 提效案例，能够熟练使用 AI 辅助数据分析、数据报告、信息总结等工作，并能搭建简单的 AI 任务或工作流
具备客服、客户体验或客服运营相关工作经验，有一定团队管理经验
具备较强的责任感、自驱力和成长意愿，愿意持续学习、创新和自我迭代
Benefits & Perks:
Competitive remuneration package (Base Salary + Yearly Bonuses)
Meal allowance
Unlimited transport allowance (T&C apply)
Monthly team building
Fitness & wellness benefits per annum
Convenient workplace (5 minutes walk from MRT TRX)
Insurance coverage for employees & dependants
Excellent prospects for growth and promotion: We provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed
Employee engagement, recognition and appreciation program
Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
#LI-Onsite #LI-JC3
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
УдалённоPartners are required to implement appropriate technical and organizational measures to protect your data and to process it only in accordance with our instructions and applicable law; You must be located in and a resident of the location(s) listed for us to proceed with your application
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