Location: Spain
Workplace: remote
Team: Sales Operations
Location: Fully remote, Spain
Reports to: Head of Sales Ops
The short version
Our sales, account management and partnerships teams deal with our most important customers and partners. Sales Ops is the team that builds, improves and maintains the tools and processes they use to succeed.
We are looking for a senior Salesforce developer who will fully own the platform and everything connected to it: the code, the architecture, the integrations, and the pipelines that move data in and out. This is the technical end of Sales Ops. You will decide how things are built, not just build what you are handed.
What you'll do
Own the Salesforce platform end to end. Over 100 users across 7 key teams, a data model that carries real weight, and a growing set of markets on top of it. You are accountable for how well the whole thing works and where it goes next.
Build in Apex and Flow, and know which one the problem calls for. Triggers, classes, async processing, test coverage, and declarative automation where declarative is the right answer. You write code the next person can maintain, and you leave the org better structured than you found it.
Own the integration layer. Connected tools, APIs and middleware. When data crosses a boundary, you know where it came from, what shape it should arrive in, and what breaks when it stops.
Own ETL and reverse-ETL. Getting data into Salesforce and back out to the warehouse and the rest of the stack. You design these pipelines, you run them, and you fix them when they drift.
Keep the connected stack healthy. Outreach, Modjo, Kubaru, Lusha, Clay, Hightouch and other tools. You don't need to arrive an expert in each, but you should become the person who understands how they fit together.
Set the technical standard. Architecture decisions, review of what gets built declaratively versus in code, and honest calls about technical debt. You work alongside our Salesforce Administrator and Data Ops Analyst, and you are the technical reference point for both.
Push the vision forward. We want all day-to-day sales work to happen in Salesforce: the data our teams need to see, the actions they need to take, and the AI and automation solutions that multiply their productivity. You are the person who makes the hardest parts of that possible.
This is an individual contributor role. As the platform and the function grow, there may be opportunities for it to develop toward technical leadership, depending on business needs and how the team evolves.
How we build
Three principles guide everything we ship:
Top user experience. Minimise admin work for our users, maximise their productivity. Their time is the point.
Build it right. Efficient, scalable, adaptable. We dislike technical debt and we don't pretend it isn't there.
Security and privacy. Customer and prospect data safety is not a checkbox at the end of a project, it's a foundational requirement in everything we do.
What you bring
5+ years Salesforce Sales Cloud development experience supporting commercial teams.
Strong Apex development: triggers, classes, asynchronous processing, governor limits, testing. You can read an unfamiliar org and work out what is safe to change.
Strong Flow development, and the judgement to know when a Flow is the right tool and when it isn't.
Deep understanding of permissions, sharing models and data architecture in Salesforce.
Hands-on experience building and owning ETL and reverse-ETL processes, not just consuming them.
Experience using AI as part of how you work, preferably with Agentforce or Claude, including at least one project where you delivered clear and demonstrable value to a stakeholder team. You can walk us through what you built, what changed, and how you know it mattered.
You can turn a vague request into a spec, and you push back when the request is the wrong fix for the real problem.
An obsession with making your Salesforce users happy. This is not a back-office role. You will hear directly when something is annoying, and you should want to hear it.
Fluent English. Our team and company include people from many European countries, English is our common language.
You love independence and hold yourself accountable. This is a full remote position and micromanagement is not something we do.
Bonus points
Experience with Salesforce Service Cloud.
Salesforce Platform Developer I or II certification.
Experience with Outreach, Clay or Hightouch.
Experience with Databricks, BigQuery or Snowflake.
Experience working in Fintech, banking or other highly regulated environments.
Location: Remote; United States
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for a leader to own our legal operations function and continue building it for our next phase of growth. Working with a dedicated automations engineering team, you will own the systems that ensure the Legal Team scales with the company: contract management, vendor relationships (including outside counsel billing and guidelines) and the overall legal tech stack. The goal is simple: help define what a legal organization looks like in the AI native era.
In this role, you will:
- Assist in the design and improvement of the operating model for Legal. Identify work that should be handled by the team and areas where we can continue automating.
- Manage our legal technology stack, including contract lifecycle management (Ironclad), matter management, and creating an e-billing systems
- Manage relationships with outside counsel and legal service providers, including budget and performance tracking
- Work with our automation teams to use Eleven Agents and other tools to change the way work is done across the team
- Define metrics and build dashboards that give us a clear view of the team's priorities, workload and performance
- Partner with Finance, IT, FDE and business teams to keep legal processes aligned with how the company operates
Who you are:
- You are a strategist and an operator. You are incredibly intellectually curious and enjoy breaking down and rebuilding processes
- Highly organized, detail-oriented, and proactive - you’re comfortable juggling multiple priorities while maintaining accuracy
- Genuinely interested in the future of AI and emerging technologies.
- A strong communicator who enjoys collaborating with cross-functional teams
- Comfortable working independently in a distributed, high-trust environment
- You have previous experience at a high-growth technology or AI company
What you bring:
- 7+ years of experience in legal operations with some experience leading the function
- Deep expertise in legal technology, including CLM platforms (Ironclad a major plus), e-billing systems, and matter management tools
- Experience supporting global teams
- Strong analytical skills with experience gathering metrics to storytell and drive key business decisions
- Excellent organizational skills and ability to manage competing deadlines.
Location
This role is remote and can be executed anywhere in the United States.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Pune, India
Workplace: Hybrid
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Data Engineer to join a team migrating a production SaaS data platform off a legacy ETL/streaming-based pipeline and onto a Snowflake Native Application built for self-serve distribution and per-tenant data isolation.
This isn't a greenfield build — it's a migration with real legacy constraints. You'll be working from an existing production system that has already been audited in detail, and turning those findings into a working Snowflake-native data platform. You should be comfortable reading someone else's architecture, spotting where it breaks down at scale or under multi-tenant isolation requirements, and redesigning around it.
WHAT YOU'LL DO
- Re-architect ingestion — design and build the replacement for the current endpoint-to-cloud-function-to-streaming-queue-to-ETL-to-warehouse path, moving ingestion natively into each customer's own Snowflake account so the platform's data-sovereignty story is true end to end.
- Migrate legacy ETL logic — translate existing transformation logic covering activity, meeting/event, network context, and system metadata data into Snowflake-native pipelines using the right combination of native transformation tooling and orchestration.
- Design for per-tenant isolation — build data models and pipeline logic that hold up under a cross-account, multi-tenant distribution model, with tenant boundaries addressed explicitly at the schema, pipeline, and secret-management level.
- Work through known technical debt — shared credentials baked into client-side builds, build-time-only configuration with no live tenant provisioning, inconsistent cross-platform data-capture parity — deciding case by case what gets carried forward, redesigned, or retired.
- Rebuild the platform's core data model — activity, event, network, and metadata — preserving the analytics the business depends on while moving underlying storage and processing into Snowflake.
- Validate against real production data patterns — batch sizes, sync frequencies, offline-queue backlogs — captured during discovery to ensure the new pipeline design holds up under realistic load.
- Document migration decisions clearly enough to be defended internally, to downstream customers, and through a formal marketplace review process.
REQUIRED SKILLS & EXPERIENCE
- 5+ years as a data engineer with hands-on Snowflake experience — native transformation and orchestration features, not just SQL.
- Real experience migrating an existing production ETL pipeline to a cloud-native target — not a from-scratch build.
- Working knowledge of streaming and event pipelines.
- Comfortable reading and reasoning about a system's security model — encryption at rest and in transit, key management, multi-tenant secret handling — well enough to flag when a proposed design reintroduces a previously identified gap.
- Familiarity with a major cloud provider's function/PaaS services, as parts of the migration will need to interoperate with the current production system during transition.
- Experience designing for multi-tenant SaaS data isolation — schema-per-tenant, row-level security, or equivalent patterns.
PREFERRED QUALIFICATIONS
- Experience building and distributing applications through a cloud data platform's own marketplace or listing model.
- Background in workforce analytics, activity monitoring, or similar behavioral/event data domains — application/window/URL activity, meeting data, network context.
- Exposure to BI tooling migration alongside an underlying data platform move.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Our Employee Lifecycle team makes sure every Ramp employee has a great experience, from their first day through their last and through every change in between. As Associate, Employee Lifecycle Data, you'll own and look after the employee data behind all of it. You'll keep our Workday data accurate and well structured, and you'll make sure it flows correctly into the systems that depend on it.
This is a new role in its current scope. You'll own employee data changes from start to finish, manage the data structure that shapes our org, and set up reconciliation and error reporting across our integrations. We're looking for someone who gets the details right, finds the root cause when data breaks, and builds processes that scale as Ramp grows.
We're moving to Workday on January 1, and we want this person on board before go-live so they can run our employee data changes from day one.
WHAT YOU'LL DO
Employee data changes
- Own the process design and execution for role changes like transfers, promotions, manager and title changes, plus relocations (using our comp calculator for basic geo adjustments and partnering with Global Mobility on more complex moves)
- Own intake and completion of one-off data changes through Serval (our ticketing system) tickets, meeting SLAs and giving employees a clear, helpful experience
- Review and approve data change transactions to protect data quality
- Support internal mobility cycles and position management in Workday (and Ashby)
- Partner with People Business Partners, Compensation and other stakeholders to clarify requirements, manage handoffs and keep data changes moving accurately and on time
Bulk changes
- Own bulk data changes from start to finish, including reorgs, comp cycles and mass updates: prepare and validate the data, run the loads and confirm the results
- Build review steps and checklists that make large changes repeatable and low-risk, and partner with HRIS on EIB templates and system-level controls
Data quality, reconciliation and stewardship
- Build and run regular reconciliation between Workday and downstream systems, including benefits providers and international payroll
- Monitor integration errors, find root causes and fix data and process gaps with HRIS, Payroll, Benefits and vendor partners, escalating system or integration fixes to HRIS with clear root-cause analysis
- Define and document data standards, ownership and controls for employee data, and run regular audits to find and fix issues in partnership with HRIS team
- Be the go-to expert on how employee data works at Ramp, and help teammates and partners understand it
WHAT YOU NEED
- 3-6+ years of experience in HR operations, HRIS, or HR data roles
- Experience with data changes in Workday HCM, including the ability to manage employee data throughout the full employee lifecycle - processing employee changes, organizational updates, job changes, and audits.
- A solid understanding of payroll and benefits data, and of how HRIS integrations feed those systems.
- A track record of building reconciliation, audit or error-reporting processes from scratch
- Strong attention to detail, a habit of checking your work before and after changes, and sound judgment with sensitive, confidential employee data
- Advanced Excel/Google Sheets skills for data analysis, validation and reconciliation, plus sound judgment when using AI tools—knowing when to rely on them and when human review is essential
- Clear communication with employees and stakeholders at every level
- A process-improvement mindset: you fix the underlying cause of what breaks repeatedly, and build scalable processes that uphold data standards while enabling the business
NICE TO HAVES
- Experience at a fast-growing company where the org structure changes often
- Experience with Serval, JIRA, or similar service desk tools
- Experience with Workday reporting
- Experience building data workflows, with and without AI
- SQL skills
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
About the role
You are an architect for quality with the vision to define and build QA processes for any sort of app. You can work at any company in the world, but you choose us because you want to use your versatility and "nose for bugs" to solve new and interesting challenges. You are a champion of quality on multi-disciplined teams, blending a deep understanding of user experience with a technical approach to breaking systems. You are a thought partner to developers and product managers — someone who doesn't just find bugs but identifies systematic gaps. You are brilliant yet humble; a doer with high integrity who takes ownership of quality and enjoys a full life outside of work.
Note: This position is fully remote and open to candidates based anywhere in Poland or Portugal.
Key responsibilities
— Define and evolve the end-to-end QA strategy and processes for entire products, determining the most effective manual techniques to ensure "world-class" standards of quality
— Plan and perform exploratory and manual testing for complex features, going beyond specifications to ensure the user experience is intuitive and seamless
— Be the champion and source-of-truth for quality, helping both internal teams and clients identify systematic quality gaps while building processes to close them
— Evangelize "quality at the source" across the development lifecycle
— Own the documentation and reporting of quality metrics and bug tracking, ensuring the product team, engineers, and clients have clear visibility into project health
— Partner with the PMs and TPMs to define acceptance criteria and manage release approvals
— Lead cross-functional investigations into complex quality issues, driving them through to resolution with engineering and product teams
Qualifications
— 5+ years of experience in testing complex web, mobile, and API-based applications
— 2+ years of experience acting as a sole QA leading a project, with the ability to build a testing strategy from a blank slate
— A "nose for bugs" and the manual testing skills to break an app in ways a script might miss
— You understand user experience as much as code
— Strong understanding of client-server architecture, modern engineering stacks, and the ability to use DevTools and API clients (like Postman) to perform deep technical audits
— Practical understanding of how manual testing fits into a modern CI/CD pipeline and the ability to collaborate on release cycles
— Proficiency at maintaining test documentation and communicating test results to key stakeholders
— A mindset for risk-based testing, with the ability to clearly articulate technical risks and quality tradeoffs to both engineers and non-technical stakeholders
— A proactive personality who learns quickly while working independently and is always looking for ways to improve the "how" of building software
— Upper-Intermediate level of written and spoken English
What we offer
— Remote-first, flexible work with a budget to set up a work space that works for you
— Localized healthcare coverage to support you and your family’s wellbeing
— Flexible paid time off with a minimum of 3 weeks per year (plus holidays)
— "No internal meetings" Fridays, so you can focus on deep, uninterrupted work
— A professional growth budget for learning that matters to you – whether it’s developing your technical skills or learning a new language
— A monthly wellness allowance to support your physical and mental health
— Annual company offsites, where we gather in person to build meaningful connections
— A competitive salary that reflects your expertise, impact and experience
— Profit-sharing, so you can benefit directly from the value we build together
— A paid sabbatical program, designed for rest, renewal and fresh perspective
Workplace: fully
Role Overview
The Customer Success Manager is a hands-on player-coach who owns the external link with our Ethena Pay users. You'll be the single accountable owner of the customer experience after signup. On day one you'll be in the queue answering tickets yourself, including the hard ones. For the 1st 6 months, expect roughly 70% doing the work and 30% building the operations of the function. You’ll be the 1st, so there is huge potential career growth baked in here. You’ll find your maximum ability and seniority level within the team, as the need for a larger support and payments ops org grows around you.
Support is a key place a money product can truly stand out, and few competitors set a high bar We want users to tell other people how good our support is, and we want ticket volume to fall because the reasons for them are being removed. You'll sit directly inside the product team, working closely with Engineering, Finance, Compliance, and our GTM team.
Role Responsibilities
Own the queue personally: handle most inbound tickets yourself early on, own Zendesk end to end (triage, tagging, macros, help centre). You’ll publish, and hold yourself to, the first response and resolution targets.
Set a support quality bar users talk about: define what best-in-class looks like in writing, measure satisfaction and public sentiment properly, run response QA, and contact affected users before they contact us.
Turn support into measured input for product and engineering: a standing weekly read by cluster and contact rate, every defect routed with impact and an owner, and clear escalation thresholds so emergencies move fast and routine volume never interrupts engineering.
Automate the work: remove the causes of the largest clusters through product fixes, self-serve answers and automated status updates, use AI-assisted triage with a human check wherever money is involved, and track falling effort per user as an explicit goal.
Be the named operational owner of our rails vendors (card issuer, on/off-ramp, KYC and wallet partners), with escalation paths, a vendor incident log and evidence for commercial reviews.
Bring the manual money workflows under documented control: runbooks, four-eyes checks and audit trails for reconciliation, disputes and chargebacks, refunds, stuck withdrawals, fraud triage and KYC edge cases, working with parent Finance and Compliance.
Build and lead the operations function: bring support across the ticket queue, Telegram and X into one operation, own user-facing incident comms, run an operations KPI dashboard, and grow a small front line and payments-ops team toward follow-the-sun and multilingual coverage.
Required Skills and Experience
Previously run support or operations for a live consumer money product where mistakes moved, lost or delayed real customer funds, such as a neobank, payments company, card program, exchange or crypto money app.
Owned operational KPIs and reported them regularly to executive and product audiences, with examples of numbers you moved and how you moved them.
A track record of reducing the work, not just absorbing it: contact rates brought down or clusters engineered out, with before-and-after numbers.
A support experience you built that users praised, backed by satisfaction or sentiment data.
Handled money-movement exceptions end to end, such as disputes and chargebacks, refunds, failed or stuck withdrawals, reconciliation breaks, or KYC and sanctions escalations. You've also managed third-party vendors operationally, including getting a live production problem fixed.
A player-coach who has done the work and built a small team or contracted capacity around it, including outsourced support and coverage across time zones or languages.
Agent-native working: you use AI tools to cluster tickets, draft macros and help-centre content, and build reports, and you check the output for accuracy and tone.
Location: Warsaw, Mazowieckie, Poland; Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As a Technical Product Operations Manager, you will own the work that moves our platform forward but does not fit inside any single team. Our engineering organisation is split across several tribes, each with its own services, roadmap and release cadence. Platform migrations, retiring shared dependencies, standardising how every squad works and rolling out new engineering practices all cut across those boundaries, and you will be the person who holds that work end to end.
You will run cross-team technical programs, help drive and improve the engineering processes everyone relies on, and make sure both are backed by real data rather than assumptions. This is not a people management role, and you will not write production code. You do need to be technical enough that engineers treat you as a peer. The role is broad and hands-on. In a typical week you might sequence a Kafka topic migration across four squads, fix a company-wide process that keeps stalling at the same step, pull numbers from a database to settle a question about impact, and ship a small automation that removes a recurring manual task for the whole department. Continuous improvement and AI are central to the role: you will constantly look for better ways for engineering to work and apply AI where it clearly improves throughput, quality or speed.
Responsibilities:
Run cross-team technical programs such as platform migrations, dependency removals, standardisation initiatives, decommissioning, and large infrastructure changes. For each one, break broad goals into sequenced plans with named owners.
Find the right decision-makers when ownership is unclear, facilitate technical discussions (including where squads disagree), and secure clear decisions with committed dates.
Maintain a single, accurate view of each programme's phase, blockers, owners, and delivery dates. Raise conflicts between sources rather than smoothing them over.
Produce concise, accurate status reporting that engineering leadership can act on.
Drive and improve company-wide engineering processes, such as tech design review. This means sharpening the processes already live, establishing new ones where needed, and running their cadence, templates, queues, and follow-through.
Gather feedback from engineers and separate friction worth removing from friction that serves a purpose, then turn the findings into concrete process changes.
Instrument processes so their health is measured rather than assumed, for example review turnaround time, rework rate, or how often work reaches build without a required decision.
Query data directly using SQL, dashboards, and APIs, and reconcile what Jira reports with what systems actually show.
Identify recurring manual work across engineering and automate it, using AI where it adds real value, then measure whether the automation delivered actual savings.
Build lasting assets such as playbooks, templates, runbooks, automated reporting, and agent workflows that keep working after each programme ends, and help colleagues adopt the AI practices that work.
Requirements:
Degree in STEM or other quantitative field.
Minimum 4 years of experience in technical programme management, engineering operations, or delivery management within a high-performance software engineering environment.
Proven track record of delivering cross-team technical programmes in a multi-team organisation.
Strong technical understanding of modern software systems, including services, deployments, queues, metrics, Kubernetes, Kafka, CI/CD, releases, and rollbacks.
Ability to read architecture diagrams, tech design documents, and ADRs, and judge whether they are ready for review.
Proficiency in SQL and comfort working with dashboards, APIs, and Jira.
Practical experience using AI tools to improve personal and team productivity.
Strong stakeholder management and facilitation skills, with the confidence to drive decisions where ownership is unclear.
Clear, concise written communication for senior audiences.
Strong ownership mentality: proactive, accountable, and execution-focused.
What Will You Get in Return?
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards organization builds the policies, evaluations, and detection and enforcement systems that define and hold the limits on how Claude can be used. Within Safeguards, our Policy, Enforcement, and Threat Intelligence teams work as one org: Policy Design defines what is and isn't allowed across harm areas, Enforcement detects and acts on violations, and Threat Intelligence investigates sophisticated misuse and emerging threats.
That work runs across a lot of teams and moves fast. A single decision can touch model training, detection systems, product launches, legal review, and external communications. As the org's program manager, you'll keep all of it moving: tracking the portfolio across all three teams, running the processes that connect their work to each other and to the rest of the company, and making sure the right people are aligned before decisions land.
Your work will include the operating rhythm (planning, priorities, status, and decision tracking), launch and release readiness across policy, enforcement, and threat intelligence workstreams, and the processes that support how we share our work externally, including blog posts, threat reports, and other publications. You'll work closely with the org's leadership to spot risks early, clear blockers, and keep everyone pointed in the same direction.
This role is a good fit for someone who brings structure to ambiguous, fast-moving work without adding overhead, and who can earn the trust of policy experts, researchers, and engineers alike.
Important context for this role: some of the work may involve exposure to explicit content, including material of a sexual, violent, or psychologically disturbing nature. It also may require late nights or weekend work.
Key responsibilities
Own cross-functional program management for the Policy Design, Enforcement and Threat Intel teams, keeping workstreams across harm areas on track and visible to leadership
Run the team's operating rhythm: quarterly planning, priority setting, status tracking, and a clear record of decisions, who made them, and why
Coordinate policy work with partner teams across research, product, engineering, legal, and communications, so dependencies are surfaced early and nothing lands on a partner as a surprise
Drive readiness for policy, enforcement, and threat intelligence work tied to model launches and product releases, including timelines, reviews, and sign-offs
Own the process for the org's external publications, including blog posts and threat reports, from idea through drafting, review, approvals, and publication
Identify risks, blockers, and resourcing gaps across the portfolio, and escalate them with a proposed path forward
Build lightweight processes and tools that make the team faster, and retire the ones that stop earning their keep
Minimum qualifications
Experience running cross-functional programs in a fast-moving technical environment, with a track record of shipping on time across teams you don't manage
Ability to bring structure to ambiguous work: breaking big goals into plans, owners, and milestones, and keeping them current as priorities shift
Strong written communication, including clear status updates, decision records, and summaries for executive audiences
Experience managing review and approval processes with multiple stakeholders, such as publications, launches, or policy releases
Judgment about when a process helps and when it's overhead, and a bias toward the lightest process that works
Comfort working on sensitive topics and holding high standards for confidentiality
Preferred qualifications
Program management experience in trust & safety, product policy, enforcement operations, threat intelligence, or AI safety
Familiarity with how AI models are developed and launched, and how policy, enforcement, and threat intelligence work plug into that cycle
Experience coordinating external publications, research releases, or public communications
Experience using AI tools, including agentic tools, to automate tracking, reporting, and other recurring program work
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York; San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for an experienced recruiter to help us scale our marketing org. You'll work closely with hiring managers and marketing leadership to build out the team across every function, from product marketing and demand gen to content, brand, and events. You'll own ambitious hiring goals and get deep on our product and the AI infrastructure space, so you can speak credibly to candidates about what we build and why it matters.
RESPONSIBILITIES
- Full-cycle recruiting: Own Marketing's hiring goals and process, from role kickoff through offer acceptance
- Sourcing: Work with hiring managers to define what "excellent" looks like for each role, then build pipelines through targeted sourcing and creative outreach
- Candidate experience: Partner closely with recruiting coordination on delivering an exceptional candidate experience, from first reach out to offer close
- Process improvement: Refine and scale our recruiting process to move faster while keeping a high bar
REQUIREMENTS
- 3+ years of full-cycle recruiting experience, ideally at a fast-growing startup with big headcount goals
- Experience hiring across marketing functions (e.g. product marketing, demand gen, growth, content, brand, events)
- Experience recruiting for a technical product, ideally developer tools, infrastructure, or AI
- Ownership mindset: you take responsibility for a team's hiring goals and fix what's slowing you down
- Strong organization, with the ability to run multiple searches at once
- Clear, direct written and verbal communication
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York City; San Francisco
WHAT YOU’LL DO
- Understand the needs of the teams that use our platforms and the customers who depend on them. Use product data, operational feedback, and recurring quality issues to identify the highest-impact problems, and then solve them.
- Turn recurring needs into shared services, tools, and workflows that reduce duplicated work. Exercise judgment about when to build a reusable capability, use an existing solution, or take a simpler approach.
- Work directly with product, engineering, and operational teams to understand their workflows, identify recurring problems, and anticipate the capabilities they will need next.
- Prioritize platform investments across new product enablement, reliability, efficiency, and technical debt. Make clear tradeoffs between near-term delivery and long-term flexibility.
- Define and track success through business impact, reliability, cost to serve, and reduced manual work, connecting these measures to customer and business outcomes.
- Partner closely with engineering on technical tradeoffs, build-versus-buy decisions, and rollout plans. Write clear requirements and drive delivery from problem definition through launch and iteration.
QUALIFICATIONS
- Experience owning product strategy and execution on technical products and platforms, or shared systems used by multiple teams such as billing and monetization, identity and access, developer platforms, data and experimentation, internal tooling, support, etc.
- Strong technical fluency. You can reason about APIs, data flows, system dependencies, and failure modes, and work closely with engineers on consequential tradeoffs.
- Strong analytical skills. You can investigate problems independently, define meaningful metrics, and evaluate the impact of platform investments.
- Strong written and verbal communication, with the ability to align teams around priorities and make difficult decisions when their needs compete.
- High ownership and sound judgment in a fast-moving environment. You are comfortable moving between long-term strategy and hands-on execution without adding unnecessary process.
- A focus on customer outcomes and product quality, including when your immediate users are internal teams.
WHERE THIS PERSON NEEDS TO SPIKE
- Systems thinker, detail-oriented, problem solver. This person needs to have experience wrangling thorny, complex problems. We need someone that is excited about diving into messy workflows, reading through dozens of support tickets, thinking through edge cases no one’s thought of, assuming different behavior across platforms, proactively considering enterprise vs. consumer workflows, etc.
- Experience working on platforms with multiple stakeholders and non-trivial tradeoffs. This person is building products simultaneously for customers, agents, and other internal employees.
- Is “AI-native.” Can build AI products whose outputs require evaluation, safeguards, and human-in-the-loop design.
- Strong analytical skills and experience defining metrics in ambiguity, breaking down workflows, and using quantitative and qualitative evidence to prioritize.
- Some experience working on critical software: support platforms/agents, legal/compliance tooling, identity and account tooling, billing, fraud, trust-and safety, etc.
- High-ownership. This person needs to feel dissatisfied by the current support flow, and hungry to do whatever it takes to clear the backlog.
Location: New York City; San Francisco
WHAT YOU’LL DO
- Understand the needs of the teams that use our platforms and the customers who depend on them. Use product data, operational feedback, and recurring quality issues to identify the highest-impact problems, and then solve them.
- Turn recurring needs into shared services, tools, and workflows that reduce duplicated work. Exercise judgment about when to build a reusable capability, use an existing solution, or take a simpler approach.
- Work directly with product, engineering, and operational teams to understand their workflows, identify recurring problems, and anticipate the capabilities they will need next.
- Prioritize platform investments across new product enablement, reliability, efficiency, and technical debt. Make clear tradeoffs between near-term delivery and long-term flexibility.
- Define and track success through business impact, reliability, cost to serve, and reduced manual work, connecting these measures to customer and business outcomes.
- Partner closely with engineering on technical tradeoffs, build-versus-buy decisions, and rollout plans. Write clear requirements and drive delivery from problem definition through launch and iteration.
QUALIFICATIONS
- Experience owning product strategy and execution on technical products and platforms, or shared systems used by multiple teams such as billing and monetization, identity and access, developer platforms, data and experimentation, internal tooling, support, etc.
- Strong technical fluency. You can reason about APIs, data flows, system dependencies, and failure modes, and work closely with engineers on consequential tradeoffs.
- Strong analytical skills. You can investigate problems independently, define meaningful metrics, and evaluate the impact of platform investments.
- Strong written and verbal communication, with the ability to align teams around priorities and make difficult decisions when their needs compete.
- High ownership and sound judgment in a fast-moving environment. You are comfortable moving between long-term strategy and hands-on execution without adding unnecessary process.
- A focus on customer outcomes and product quality, including when your immediate users are internal teams.
WHERE THIS PERSON NEEDS TO SPIKE
- Systems thinker, detail-oriented, problem solver. This person needs to have experience wrangling thorny, complex problems. We need someone that is excited about diving into messy workflows, reading through dozens of support tickets, thinking through edge cases no one’s thought of, assuming different behavior across platforms, proactively considering enterprise vs. consumer workflows, etc.
- Experience working on platforms with multiple stakeholders and non-trivial tradeoffs. This person is building products simultaneously for customers, agents, and other internal employees.
- Is “AI-native.” Can build AI products whose outputs require evaluation, safeguards, and human-in-the-loop design.
- Strong analytical skills and experience defining metrics in ambiguity, breaking down workflows, and using quantitative and qualitative evidence to prioritize.
- Some experience working on critical software: support platforms/agents, legal/compliance tooling, identity and account tooling, billing, fraud, trust-and safety, etc.
- High-ownership. This person needs to feel dissatisfied by the current support flow, and hungry to do whatever it takes to clear the backlog.
Location: Remote - USA
Own the white space. Operate with autonomy. Drive the programs that move the company.
We’re hiring a high-agency operator into the Office of the Chairman to drive Clover’s most important cross-functional initiatives from ambiguity to execution and results.
This is a rare role designed for someone who thrives at the intersection of strategy, systems design, and executional rigor. You’ll operate as a force-multiplier to the Chairman and executive team: orchestrating execution across organizational boundaries, defining innovative pilots, testing hypotheses, structuring problems that don’t yet have owners, and driving initiatives that directly shape Clover’s growth and operational leverage.
As a Chairman Programs Lead, you will:
Architect Strategic Programs:
Translate high-level goals into MECE workstreams with clear interfaces, owners, and timelines.
Drive Execution with Chairman-Standard Rigor:
Own initiatives from kickoff through outcomes. Set the pace. Maintain altitude and detail without losing either.
Align Stakeholders Across Levels and Functions:
Influence without authority. Drive accountability through clarity, not escalation.
Translate Ambiguity Into Action:
When no playbook exists, build one. When priorities are unclear, force rank them. When coordination breaks down, rebuild the system.
Collaborate Across Boundaries:
Manage projects that touch internal teams and external partners — vendors, regulators, and strategic collaborators. Align internal readiness to external dependencies.
Success in this role looks like:
First 90 days:
Quickly grasp Clover's business model, establish key relationships, identify 2-3 high-priority initiatives, and implement a structured framework for tracking strategic projects.
First 6 months:
Successfully drive multiple cross-functional initiatives to completion, develop systems improving operational efficiency, and establish yourself as a trusted Chairman advisor on strategic priorities.
First year:
Create scalable coordination mechanisms that improve execution across teams, resolve strategic misalignments, and deliver measurable business impact on growth and operational leverage.
You should get in touch if:
You’ve had 3–10 years of experience at a top-tier consulting firm (e.g., McKinsey, Bain, BCG), in BizOps at a tech company, or in a high-trust internal strategy/Chief of Staff-type role.
You think in structured logic, write with precision, and speak in synthesized insights.
You’re not a deck-maker. You’re a system builder who wants to see the impact of your thinking play out in operations.
You’ve driven complex, multi-org initiatives to the finish line — not just advised on them.
You’re energized by ambiguity, allergic to bureaucracy, and motivated by direct proximity to decision-making and value creation.
You don’t need positional authority to lead. You earn trust and create alignment through clarity, quality, and velocity.
Benefits Overview
:
Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks
:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover
: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$160,000
—
$190,000 USD
Location: United States
Workplace: Remote
ABOUT THE TEAM
The Product Metrics team owns the collection, storage, and serving of metrics collected from customers' ClickHouse instances. As a part of the team you will be responsible for designing, building, operating and maintaining components of the petabyte-scale platform that stores trillions of records and processes millions of new events every second, owning its reliability, performance and availability. Our stack is built using Golang, runs in Kubernetes, and is, of course, stored in ClickHouse. The team’s responsibilities include gathering and processing data for the internal billing and accounting system as well as customer-facing dashboards that provide our customers with immediate insights and analytics. The Product Metrics system is specifically designed to prioritize delivery guarantees, precision, and accuracy in handling extensive data volumes. Its primary goal is to provide data that is both prompt and accurate, supporting reliable operational decisions and enhancing the overall customer experience.
WHAT WILL YOU DO?
- Take an active part in determining the roadmap for the Product Metrics team
- Work closely within the team to deliver new features, iterate and improve them
- Design, build, operate, and maintain business-critical petabyte-scale systems
- Be responsible for the performance, reliability, availability and cost-efficiency of the Product Metrics systems
- Mentor and support other team members, participate in design discussions and collaborate with the team
- Be a part of on-call rotation and take ownership of the services you're running
WHAT ARE WE LOOKING FOR IN YOU?
- You demonstrate a strong initiative and a preference for action, high level of responsibility, ownership and accountability
- You prioritize customer needs, ensuring that our products are designed with the user in mind
- You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
- You have a strong problem solving mindset and have solid production debugging skills
- You have excellent communication skills and the ability to work well within a team and across engineering teams in a fully remote environment
- You thrive in a fast-paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward
REQUIREMENTS:
- 5+ years of relevant software development industry experience building and operating scalable, fault-tolerant, distributed systems
- 2+ years of software application development experience using Golang
- Experience with at least one of the major Cloud Service Providers such as AWS, GCP or Azure
- Experience with storing, shipping, and retrieving large volumes of data efficiently using technologies such as ClickHouse
- Experience with technologies such as Kubernetes, Helm, ArgoCD, Temporal as well as infrastructure-as-code tools such as Terraform
BONUS POINTS:
- Experience with ClickHouse
- Experience writing Kubernetes operators or controllers
- Experience with Kafka streaming technology
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Kit is growing, and so are the legal complexities of our business. We're looking for a Senior Legal Counsel to help us navigate them with clarity, speed, and commercial savvy. You'll serve as in-house legal subject matter expert, partnering closely with the executive team to lead product legal strategy and execution—especially around privacy, data, AI and compliance, commercial contracts, customer security requirements, and scalable legal support for our teams. A key focus will be helping Kit respond to a growing volume of privacy questions—particularly as one of our newer products, Subscriber Signals https://kit.com/features/signals, evolves by building practical, repeatable systems that provide timely and consistent guidance at scale.
You'll help shape the legal backbone of a fast-moving tech company with multiple revenue streams—including SaaS, digital commerce, paid reccomendations, and advertising—and a rapidly growing platform for creators. To advise the business effectively, you'll develop a deep understanding of Kit, SparkLoop https://sparkloop.app/, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. You'll be at the center of complex, cross-functional problems where product, business, and legal strategy meet—all in service of helping creators build more valuable businesses.
YOUR SUPPORT SYSTEM
You'll report to our Chief Operating Officer, Brian Bevel https://www.linkedin.com/in/brian-bevel-92895ba/, and partner regularly with leaders across product, sales, finance, and people operations. You'll own our core legal work in-house, reduce the need for outside counsel, and know when specialized outside counsel is truly needed.
WHAT YOU'LL DO
- First week: Get up to speed on our business model, current goals, and products. Learn about the product, SparkLoop, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. Meet key internal stakeholders and our external counsel. Review our most common legal agreements, privacy questions, and customer security requests to assess where we have risk, opportunity, ambiguity, or recurring work that can be handled more efficiently.
- First month: Get your arms around active data processing, privacy, AI, and other legal initiatives, and build a "what's on deck" view of upcoming legal needs. Map the recurring privacy support questions arising across Kit—particularly around Subscriber Signals, and begin designing a scalable intake, guidance, and escalation system. Partner with Sales, Sponsorships, Security, Product, and Engineering to move faster without cutting corners. Take ownership of GDPR and data compliance vetting and establish a clear process for responding to customer security questionnaires.
- First six months: You’re the go-to partner for legal considerations across the business, particularly for our product, engineering, security, and GTM teams. Build scalable systems—such as playbooks, templates, intake processes, and self-service guidance—for answering recurring privacy, data-use, and compliance questions. Partner throughout the product lifecycle on initiatives and feature releases, with particular attention to Subscriber Signals and our connected ecosystem of products. Prioritize our biggest legal risks, reduce unnecessary reliance on outside counsel, and streamline legal workflows to increase speed, confidence, and self-service.
- First year: Help Kit operate at a higher level of legal maturity across privacy, compliance, product counsel, commercial contracts, and security support. Establish durable systems that allow teams to answer common questions independently while escalating higher-risk matters appropriately. Help us treat privacy, data, and compliance as strategic enablers—not just boxes to check—and significantly reduce our reliance on outside counsel for work we can handle effectively in-house.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Deep expertise in data, compliance, and product—this is where you'll spend most of your time.
- Strong ability to navigate U.S. and European data privacy laws (e.g., GDPR, CCPA), including familiarity with data controller vs. processor distinctions and how they shape vendor and product decisions.
- Ability to translate privacy and compliance requirements into scalable playbooks, templates, intake processes, and self-service guidance
- Experience supporting customer security questionnaires and partnering effectively with security, sales, product, and engineering teams
- Familiarity with SOC 2 Type II and the legal, privacy, and customer requirements associated with it, even if you haven't directly owned a certification process
- Understanding of intellectual property law, especially related to brand, content, and software
- Understanding of commercial contracts—you'll become the go-to person for these at Kit.
- Clear communicator and trusted advisor—able to simplify complexity and help others make informed decisions
Experiences
- Experience as in-house counsel at a tech company or serving a tech portfolio at a top-tier firm that's well-known for their work with startups (e.g., Fenwick & West, Cooley)
- J.D. from an accredited law school in the United States
- Active member in good standing of a State Bar Association
Traits
- Strategic thinker who sees legal as a lever, not a blocker
- Deeply curious and business-oriented—you start by understanding the goals, then explore the smartest paths to get there.
- Collaborative partner who can navigate conflict productively
- Deep belief that creator success is our success—you consider both Kit and our customers in every recommendation
- A "how might we" problem-solver who finds creative, business-aligned paths through legal challenges
WHAT WON'T SET YOU UP FOR SUCCESS
- Needing a team of in-house peers or co-counsel to pressure-test every decision—you'll be our sole in-house legal expert, with outside counsel available as needed
- A strongly risk-averse or "no-before-yes" mindset—we need you to help us move, not just stop us from tripping
- Thinking in a legal vacuum—if you're not factoring in our goals, numbers, or creators, your advice won't land
- Struggling with speed or ownership—if you prefer long timelines or wait to be told what to do, this won't be the right environment. We move quickly and expect people to take initiative, spot problems, and drive solutions.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. For this role, we're looking for someone located in the United States.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. This role is an individual contributor level 4 ($227,000) or 5 ($252,000). Our other perks and benefits include:
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview with cross functional stakeholders (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Kit is growing, and so are the legal complexities of our business. We're looking for a Senior Legal Counsel to help us navigate them with clarity, speed, and commercial savvy. You'll serve as in-house legal subject matter expert, partnering closely with the executive team to lead product legal strategy and execution—especially around privacy, data, AI and compliance, commercial contracts, customer security requirements, and scalable legal support for our teams. A key focus will be helping Kit respond to a growing volume of privacy questions—particularly as one of our newer products, Subscriber Signals https://kit.com/features/signals, evolves by building practical, repeatable systems that provide timely and consistent guidance at scale.
You'll help shape the legal backbone of a fast-moving tech company with multiple revenue streams—including SaaS, digital commerce, paid reccomendations, and advertising—and a rapidly growing platform for creators. To advise the business effectively, you'll develop a deep understanding of Kit, SparkLoop https://sparkloop.app/, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. You'll be at the center of complex, cross-functional problems where product, business, and legal strategy meet—all in service of helping creators build more valuable businesses.
YOUR SUPPORT SYSTEM
You'll report to our Chief Operating Officer, Brian Bevel https://www.linkedin.com/in/brian-bevel-92895ba/, and partner regularly with leaders across product, sales, finance, and people operations. You'll own our core legal work in-house, reduce the need for outside counsel, and know when specialized outside counsel is truly needed.
WHAT YOU'LL DO
- First week: Get up to speed on our business model, current goals, and products. Learn about the product, SparkLoop, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. Meet key internal stakeholders and our external counsel. Review our most common legal agreements, privacy questions, and customer security requests to assess where we have risk, opportunity, ambiguity, or recurring work that can be handled more efficiently.
- First month: Get your arms around active data processing, privacy, AI, and other legal initiatives, and build a "what's on deck" view of upcoming legal needs. Map the recurring privacy support questions arising across Kit—particularly around Subscriber Signals, and begin designing a scalable intake, guidance, and escalation system. Partner with Sales, Sponsorships, Security, Product, and Engineering to move faster without cutting corners. Take ownership of GDPR and data compliance vetting and establish a clear process for responding to customer security questionnaires.
- First six months: You’re the go-to partner for legal considerations across the business, particularly for our product, engineering, security, and GTM teams. Build scalable systems—such as playbooks, templates, intake processes, and self-service guidance—for answering recurring privacy, data-use, and compliance questions. Partner throughout the product lifecycle on initiatives and feature releases, with particular attention to Subscriber Signals and our connected ecosystem of products. Prioritize our biggest legal risks, reduce unnecessary reliance on outside counsel, and streamline legal workflows to increase speed, confidence, and self-service.
- First year: Help Kit operate at a higher level of legal maturity across privacy, compliance, product counsel, commercial contracts, and security support. Establish durable systems that allow teams to answer common questions independently while escalating higher-risk matters appropriately. Help us treat privacy, data, and compliance as strategic enablers—not just boxes to check—and significantly reduce our reliance on outside counsel for work we can handle effectively in-house.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Deep expertise in data, compliance, and product—this is where you'll spend most of your time.
- Strong ability to navigate U.S. and European data privacy laws (e.g., GDPR, CCPA), including familiarity with data controller vs. processor distinctions and how they shape vendor and product decisions.
- Ability to translate privacy and compliance requirements into scalable playbooks, templates, intake processes, and self-service guidance
- Experience supporting customer security questionnaires and partnering effectively with security, sales, product, and engineering teams
- Familiarity with SOC 2 Type II and the legal, privacy, and customer requirements associated with it, even if you haven't directly owned a certification process
- Understanding of intellectual property law, especially related to brand, content, and software
- Understanding of commercial contracts—you'll become the go-to person for these at Kit.
- Clear communicator and trusted advisor—able to simplify complexity and help others make informed decisions
Experiences
- Experience as in-house counsel at a tech company or serving a tech portfolio at a top-tier firm that's well-known for their work with startups (e.g., Fenwick & West, Cooley)
- J.D. from an accredited law school in the United States
- Active member in good standing of a State Bar Association
Traits
- Strategic thinker who sees legal as a lever, not a blocker
- Deeply curious and business-oriented—you start by understanding the goals, then explore the smartest paths to get there.
- Collaborative partner who can navigate conflict productively
- Deep belief that creator success is our success—you consider both Kit and our customers in every recommendation
- A "how might we" problem-solver who finds creative, business-aligned paths through legal challenges
WHAT WON'T SET YOU UP FOR SUCCESS
- Needing a team of in-house peers or co-counsel to pressure-test every decision—you'll be our sole in-house legal expert, with outside counsel available as needed
- A strongly risk-averse or "no-before-yes" mindset—we need you to help us move, not just stop us from tripping
- Thinking in a legal vacuum—if you're not factoring in our goals, numbers, or creators, your advice won't land
- Struggling with speed or ownership—if you prefer long timelines or wait to be told what to do, this won't be the right environment. We move quickly and expect people to take initiative, spot problems, and drive solutions.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. For this role, we're looking for someone located in the United States.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. This role is an individual contributor level 4 ($227,000) or 5 ($252,000). Our other perks and benefits include:
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview with cross functional stakeholders (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Large teams of agents are starting to solve problems no single agent can, from rewriting major codebases to formalizing landmark mathematics. Our team studies how these teams scale: what happens to performance, cost and coordination as the number of agents, the compute budget and the length of the task grow, and what has to change to keep getting returns from that scale. We build the platform and evaluations Anthropic uses to run and measure large agent teams, and other research teams build on them.
This role lives at the boundary between research and engineering. It is a generalist role on a small team: you'll design and run large experiments, build the systems they run on, and get to the bottom of surprising results. We often need to go from a vague question to a running experiment quickly.
Responsibilities:
Design, run and interpret large-scale experiments on agent teams, reasoning rigorously about what the data does and doesn't show
Investigate how performance and efficiency change as team size, compute and task horizon grow, and find the bottlenecks that limit them
Build and scale the systems that run very large agent teams reliably, and debug the failures that only appear at scale
Design evaluations for long-horizon problems, and keep their results trustworthy
Build the tooling and metrics that let researchers see what a large agent team is doing and why
Partner with research teams across Anthropic so they can run their own experiments on the platform, and communicate findings clearly
You may be a good fit if you:
Have significant software engineering, ML or research engineering experience
Have owned something substantial end to end, such as a large system, an evaluation or benchmark, an agent product, or a research project
Genuinely enjoy both research and engineering work
Think quantitatively about complex systems, and think twice before trusting a number
Can work from a vague question rather than a spec
Are results-oriented, with a bias towards flexibility and impact
Have clear written and verbal communication
Care about the societal impacts of your work
Strong candidates may also have:
Experience building or operating large-scale distributed systems, such as schedulers, sandboxed code execution, or inference and RL infrastructure
Built evaluations, benchmarks or harnesses for LLMs or agents
Experience building complex agentic systems that use LLMs
Experience with scaling laws or other large-scale empirical research
A background in operations research, statistics, economics, physics, quantitative finance, or another field that models and optimizes complex systems
Strong candidates need not have:
Formal certifications or education credentials
Academic research experience or publication history
Prior experience with multi-agent systems or reinforcement learning
Representative projects:
Measure how performance scales with the number of agents on a hard problem, and explain where the curve bends and why
Prepare our largest-ever agent run: find what breaks as team size and task length grow together, and fix it before launch
Work out how to allocate a fixed compute budget across a team of agents to solve a problem fastest
Build tooling that turns the activity of a large agent team into something a researcher can read in minutes
Design a novel eval that distinguishes real gains in teamwork from artifacts of the evaluation setup
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote; Japan (Remote); Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Estonia (Remote); Singapore (Remote); Mexico (Remote); Portugal (Remote); USA (Remote); Israel (Remote); Kyrgyzstan (Remote); Bulgaria (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); Canada (Remote); South Africa (Remote); Brazil (Remote); Mauritius (Remote); UK (Remote); Romania (Remote); Cyprus (Remote); Malta (Remote); Latvia (Remote); Argentina (Remote); Bosnia and Herzegovina (Remote); Poland (Remote); Uruguay (Remote)
Workplace: Remote
WHO WE ARE
Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.
Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!
YOUR TEAM AND ROLE
Working on the Web Dependability Engineering team, you'll make sure websites just work in DuckDuckGo's browsers across Mac, Windows, iOS, and Android, helping ensure our users have the best-possible experience browsing with DuckDuckGo. Recent projects include:
- Reverse-engineering how sites detect our privacy protections and building countermeasures that keep pages working
- Shimming browser APIs so sites work seamlessly across different browser engines and system webviews
- Building LLM agent pipelines that automatically reproduce and triage reported site breakage
As a Senior Web Compatibility Engineer, you'll be our resident expert on why websites break and how to fix them: owning the webcompat side of our triage process, debugging gnarly issues in code you don't control, distinguishing site bugs from browser bugs from privacy protection-induced breakage, leading the charge when a top site breaks and becomes an incident, shipping durable fixes across every platform, and work on related projects that prevent user churn and keep users coming back to DuckDuckGo.
ABOUT YOU
- 7+ years of experience building and debugging complex web applications with vanilla JavaScript.
- Detailed knowledge of web standards, web components, and browser APIs. Any additional experience with our stack is a bonus: Swift/Kotlin/C#/C++/Python.
- Advanced ability to reverse-engineer obfuscated third-party code and reduce issues to minimal test cases.
- Passion for hunting elusive bugs and tracing them to their root cause.
- Interest in automating repetitive work and building agentic tooling that multiplies the team's impact.
- Experience triaging issues, leading incident response, and communicating clearly with technical and non-technical stakeholders.
- Experience shipping code beyond the web, like native or desktop clients.
- Ability to lead complex, ambiguous projects with little to no oversight.
COMPENSATION
Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation, plus stock options:
- United States: $190,500 USD
- United Kingdom: £134,600 GBP
- Canada: CA$253,500 CAD
- All other regions*: €157,350 EUR
*Team members outside the US, UK and Canada are currently paid $178,500 USD. Pay converts to the EUR amount above on January 1, 2027 for Spanish team members, and approximately February 1, 2027 in all other regions.
Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.
Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.
HIRING PROCESS
Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire.
DIVERSITY, EQUITY AND INCLUSION
DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.
PLEASE NOTE THAT:
- You’ll be required to attend meetings on camera via video conferencing
- Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.
- While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
- A successful candidate must pass a background check as a condition of joining the team.
- By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.
DISCLOSURE STATEMENT: USE OF AI IN HIRING PROCESS
As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.
Key Principles:
- Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-September-30-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes.
- Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.
- Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.
By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!
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leadRemote; United States
ГибридseniorPune, India
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоseniorNote: This position is fully remote and open to candidates based anywhere in Poland or Portugal
A player-coach who has done the work and built a small team or contracted capacity around it, including outsourced support and coverage across time zones or languages
ГибридWarsaw, Mazowieckie, Poland; Sofia City, Bulgaria; Limassol, Cyprus
ОфисSingapore
San Francisco, CA
ГибридNew York; San Francisco
New York City; San Francisco
New York City; San Francisco
УдалённоleadRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
УдалённоseniorUnited States
УдалённоseniorГеография найма не уточнена
УдалённоseniorГеография найма не уточнена
San Francisco, CA | New York City, NY | Seattle, WA
УдалённоseniorRemote; Japan (Remote); Slovakia (Remote); Spain (Remote); Czechia (Remote); Switzerland (Remote); Estonia (Remote); Singapore (Remote); Mexico (Remote); Portugal (Remote); USA (Remote); Israel (Remote); Kyrgyzstan (Remote); Bulgaria (Remote); Austria (Remote); Iceland (Remote); Hungary (Remote); Ireland (Remote); Canada (Remote); South Africa (Remote); Brazil (Remote); Mauritius (Remote); UK (Remote); Romania (Remote); Cyprus (Remote); Malta (Remote); Latvia (Remote); Argentina (Remote); Bosnia and Herzegovina (Remote); Poland (Remote); Uruguay (Remote)