Location: Dublin, IE; London, UK; New York City, NY; Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We are looking for an Incident Response Manager to serve as the operational backbone of how Anthropic handles incidents. When things go wrong, you are the person who makes sure the right people are in the room, the right information is flowing, and nothing falls through the cracks.
The right person for this role brings structure and rigor to high-volume, high-stakes situations without waiting for a playbook to be handed to them. You will work across engineering, product, security, legal, go-to-market, and leadership to ensure Anthropic responds to incidents with speed, clarity, and accountability. This is not a role where you follow existing runbooks; it is a role where you write them, and where you operate effectively even when the runbook does not yet exist.
Responsibilities
Build the incident response management function, establishing the processes, tooling, and operational standards that define how we handle incidents at scale
Serve as an on-call incident commander, driving coordinated response across technical and non-technical stakeholders during incidents of varying severity, including managing multiple active incidents simultaneously
Engage the right people at the right time, with a strong sense of urgency, bringing order and direction to fast-moving, ambiguous situations
Own incident communications end-to-end, from real-time internal coordination to external channels like status pages, direct customer outreach, and stakeholder updates, ensuring they reflect Anthropic's commitments to safety, transparency, and accuracy
Participate in blameless incident reviews, contributing operational context and helping drive follow-through on critical remediations so the same class of incident does not recur
Partner with engineering teams to develop and maintain incident response policies, procedures, and escalation frameworks that scale with Anthropic's growth
Partner with engineering, product, security, legal, and go-to-market teams to continuously improve how the organization detects, responds to, and learns from incidents
You May Be a Good Fit If You
Have 5+ years of experience in incident management, with direct experience managing technical product or infrastructure incidents (not exclusively security or trust and safety)
Have built or significantly shaped an incident response program, ideally at a high-growth startup or in an environment where you had to create structure rather than inherit it
Demonstrate a strong sense of ownership and urgency, with the ability to operate independently and make sound decisions under pressure without waiting for direction
Are comfortable working in unprecedented situations where processes are still being defined and guidance may be incomplete or conflicting, leaving things better than you found them
Have a track record of effective cross-functional collaboration, particularly with engineering, security, legal, communications, go-to-market, and executive leadership
Bring a blameless, learning-oriented mindset to incident reviews, focused on systemic improvement rather than individual fault
Have experience with cloud infrastructure incidents and enough technical depth across the stack to engage meaningfully with engineering teams during response, including comfort navigating distributed systems, monitoring tools, and logs
Are analytically minded, with experience using data (incident metrics, queries, trend analysis) to inform decisions during response and to drive operational improvements over time
Communicate clearly and calmly under pressure, both in real-time coordination and in post-incident written communications
Thrive in high-volume, fast-paced environments and are energized by bringing operational discipline to complex, evolving situations
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Dublin, IE; London, UK; New York City, NY; Remote-Friendly, United States
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's research organization works across the full model development lifecycle, from pre-training and post-training to alignment, interpretability, and safety, each operating at the frontier of AI development. As a Technical Program Manager for Research, you'll define and build the programs that research teams need most. You'll move across research areas like compute, evals, RL environments, and emerging research initiatives, going deep enough in each to understand how researchers work and what they need. You'll identify where the biggest opportunities for impact lie, find the highest-leverage gaps, and build the programs, processes, and tooling that allow researchers to focus on research. This is a 0-to-1 role: you'll explore new domains as priorities shift, determine what each one needs, and create lasting impact where none existed before.
Note: This role may require responding to incidents on short-notice, including on weekends.
Responsibilities
Embed deeply within a research domain to understand the technical landscape, build trust with researchers and technical leaders, and identify the highest-leverage problems to solve, knowing the surface area will shift over time as research priorities evolve
Move fluidly across research areas like compute, evals, RL environments, and emerging research initiatives, picking up new domains quickly and getting to depth fast
Drive end-to-end execution of complex, ambiguous research initiatives spanning multiple teams, often without established playbooks or precedent
Establish processes and frameworks that bring structure to unstructured research environments without slowing researchers down
Lead efforts like large-scale compute resource planning, including allocation, efficiency, and prioritization across research and production workstreams
Drive eval readiness for model launches by standardizing results, shaping eval plans early, improving tooling, and ensuring honest, transparent reporting across research, product, and marketing
Own execution and operational health of RL environments across major training runs, coordinating cross-team trade-offs and feeding insights back into roadmap planning
Equip research leadership to make decisions quickly by going deep on technical tradeoffs and presenting clear, actionable recommendations
Act as the connective tissue between research, engineering, and product teams to reduce chaos and accelerate execution
You May Be a Good Fit If You
Have a background in ML research or engineering with several years of experience building technical programs from scratch, ideally with hands-on exposure to training, evaluation, or large-scale distributed systems
Are a fast learner who can ramp on unfamiliar technical domains quickly and contribute meaningfully to discussions with researchers
Are resourceful, high-agency, and able to navigate ambiguity and shifting priorities to drive progress in fast-moving research environments
Have a track record of operational ownership of complex technical systems, including monitoring, incident response, and performance optimization
Can reason about technical tradeoffs at depth across model architecture, training infrastructure, evals, or compute efficiency, and translate them into clear decisions for leadership
Have excellent stakeholder management skill and the ability to influence senior technical staff through competence and consistent delivery
Are comfortable with high-stakes environments where decisions impact compute spend, model training timelines, and launch outcomes
Are passionate about the potential impact of AI and are committed to developing safe and beneficial systems
Are excited to redefine what technical program management looks like at the frontier of AI research
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Europe; United States
Workplace: Remote
ABOUT CANTINA:
Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning.
If you're excited about the potential AI has to shape human creativity and social interactions, join us in building the future!
ABOUT THE ROLE:
We are seeking an experienced Machine Learning Engineer (MLE) to focus on audio model evaluation, specifically for speech generation and recognition models.
This role involves designing and developing comprehensive model evaluation pipelines for both development and production environments, as well as creating automated dashboards for reporting evaluation results.
As the founding member of our evaluation team, the ideal candidate is expected to leverage their experience to lead our evaluation efforts and play a key role in the future growth of the evaluation team.
WHAT YOU’LL DO:
- Designing model evaluation pipelines for models in development and production
- Designing user studies for subjective model evaluations.
- Converting requirements into measurable metrics.
- Designing and developing automated evaluation dashboard to see model performances and compare results.
- Training new models to capture new and different evaluation metrics.
- Communicating with the model team to help design better models based on the evaluation results.
- Communicating with the data team to help decide the type of data necessary to improve model performance.
- Communication with the product-manager to make sure product requirements are correctly measured.
- Help grow the evaluation team as the founding member.
- Lead the evaluation team in the future.
WHAT YOU’LL BRING:
- Strong experience and intuition for designing metrics that capture model performance.
- Strong experience with designing user studies on Mechanical Turk or similar platforms. .
- Strong experience with model training and fine-tuning for model evaluation.
- Strong statistical knowledge and experience to statistically compare evaluation results and take decisions.
- Very strong engineering and programming skills.
- Experience with training ASR, TTS models.
- Experience at ML teams working on large-scale machine learning problems. (>3B models with >1m hours of data)
COMPENSATION:
When determining compensation, a number of factors will be considered, including skills, experience, job scope, location, and competitive compensation market data.
BENEFITS FOR U.S.-BASED ROLES:
- Competitive salary and generous company equity
- Medical, dental, and vision insurance – 99.99% of premiums covered by Cantina
- 42 days of paid time off, including:
- 15 PTO days
- 10 sick days
- 15 company holidays
- 2 floating holidays
- Generous parental leave & fertility support
- 401(k) retirement savings plan
- Lifestyle spending account – $500/month to use however you’d like
- Complimentary lunch and snacks for in-office employees
- One Medical membership, and more!
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰£70,000 - £105,000 +
Benefits
|
We’re looking for
several
Senior Product Marketing Managers
to own Product Marketing for some of Monzo's most important products across Core Banking, Borrowing and Wealth
At Monzo, Product Marketing is a global product-market fit discipline rather than a GTM discipline. We’re embedded in squads with PMs, Designers, and User Researchers, shaping products and propositions by acting as the voice of the market (UK, Ireland, Spain and future markets). We then partner closely with Integrated Marketing, who lead campaign & channel strategy, creative direction, and overall go-to-market approach to bring those propositions to customers. Together, we build the right products and drive their growth. If that’s your flavour of product marketing, Monzo is for you.
This is a senior individual contributor role.
You'll own Product Marketing for a product end-to-end: understanding customers, shaping product strategy, defining positioning, and helping bring launches to market. There are two levels of seniority available — we will determine together what best fits you during the interview process.
Where you could join:
Core
is the foundation of Monzo. It's where we build the products millions of people use every day: from Current Accounts and Joint Accounts to Pots, Subscriptions, Savings Challenge, and all the moments that make managing money feel effortless. This is a role for someone who believes the best product experiences come from getting the fundamentals right, and wants to shape products that become part of people's daily lives.
Borrowing
is helping customers access credit simply, transparently, and responsibly. Today that includes growing products like Flex, Loans, Credit Insights, Mortgages, and Overdrafts in the UK, while also taking Monzo's Flex proposition to millions more customers across Europe. This is a role for someone excited by the challenge of growing an established proposition at home while shaping how it succeeds in new markets; understanding local customer needs, refining the proposition, and helping build the foundations for Monzo to win internationally.
Wealth
is building the future of how people grow their money: helping millions of customers save, invest, and plan for retirement with the same simplicity and trust they expect from their current account. It spans Savings, Investments, Pensions, Insurance, and brand new wealth-building experiences. This is a role for someone who wants to challenge how traditional wealth products work and make growing money feel simpler, more accessible, and more rewarding for everyday customers.
Key Responsibilities
Own Product Marketing for a Product.
You'll define a 2–4 quarter Product Marketing strategy that connects customer needs, market opportunity, and product direction into a clear plan. You'll own Product Marketing across the full product lifecycle from early discovery through launches and iteration. You'll be the go-to person for understanding how your product succeeds in the market.
Become the expert on your market.
You'll build a deep understanding of your customers, competitors, and category, using research, data, and experimentation to identify opportunities that influence product priorities. You'll bring the voice of the market into day-to-day product decisions and help your squad make better bets.
Define positioning customers understand.
You'll create clear, differentiated positioning and messaging that helps customers understand why your product matters. You'll work closely with Product, Design, Writers, and Integrated Marketing to ensure that positioning is reflected consistently across the product experience and everything customers see.
Influence Product Strategy.
You'll work alongside Product Managers, Designers, and Researchers to shape product strategy with customer and market insight. Product teams will seek your perspective before committing to product bets, and you'll help turn customer problems into products people genuinely love.
Shape successful launches.
You'll design launch strategies that fit the customer problem, partner with Integrated Marketing on campaigns, and coordinate cross-functional launches across Product, Marketing, Operations, and Support. You'll measure what worked, learn quickly, and continuously improve how your product reaches customers.
Measure what matters.
You'll use customer and commercial data to understand whether your work is making a difference. You'll build business cases for product decisions, measure launches against meaningful outcomes, and use what you learn to strengthen positioning, propositions, and future product decisions.
This is for you if:
You enjoy owning entire products.
You're comfortable taking responsibility for Product Marketing across a full product experience, from customer insight through to positioning.
You solve ambiguous problems with evidence.
You enjoy understanding customers, identifying market opportunities and turning insight into practical product and marketing recommendations.
You know what makes products win.
You combine customer insight, market understanding and commercial thinking to build products and propositions people genuinely love.
You influence through collaboration.
You enjoy working closely with Product Managers, Designers, Engineers, Researchers and Integrated Marketing, bringing people with you through evidence rather than authority.
You're always improving and helping others improve.
You seek feedback, develop your craft and contribute to making the team stronger through sharing knowledge and helping others. Mentor more junior team members informally.
The Interview Process
Our interview process involves three main stages:
Initial Call (30mins)
Case Study Presentation (45mins)
x2 final interviews via Google Meet (45mins for each interview)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.
What’s in it for you:
£70,000 - £105,000 as a base salary
This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working, or remotely within the UK
We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
Learning budget of £1,000 a year for books, training courses and conferences
And much more, see our full list of benefits
here
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-JB1 #LI-REMOTE
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: New York, NY
Workplace: OnSite
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE ROLE
Rain is hiring a Senior Product Operations Manager to be the connective tissue across product, engineering, partnerships, and our fintech, neobank, and institutional customers. As Rain scales, the difference between a good product org and a great one is the rigor of the operating system underneath it — how partner feedback gets in, how decisions get made, how launches land, and how the whole machine compounds.
This is a senior individual contributor role. You'll own the product operating system end to end: the rituals, the launch motion, the partner feedback loops, the tooling, and the cross-functional surfaces that make the rest of the team faster and sharper. You'll work directly with PMs, engineering, partnerships, support, compliance, and our largest external partners.
WHAT YOU'LL DO
• Own the product operating cadence — planning, prioritization, roadmap reviews, launch reviews, and the rituals that keep a fast-moving product org aligned
• Run the launch motion end to end across cards, payments, and platform — readiness, partner enablement, internal rollout, support and CX prep, and post-launch measurement
• Build and run the partner feedback loop — capture input from our fintech, neobank, and institutional partners across channels, synthesize it, and turn it into prioritized product signal
• Stand up the tooling, dashboards, and documentation that make product operations leveraged — partner trackers, release notes, status comms, internal knowledge bases
• Partner with PMs to scope and ship cross-functional initiatives that touch support, compliance, partnerships, and finance, and own the seams between teams
• Drive the operational excellence that scales a product org — metrics hygiene, postmortems, decision logs, and the institutional muscle that compounds quarter over quarter
• Identify and remove friction wherever you find it — process, tooling, communication, decision-making — and raise the bar for how the team operates
WHAT WE'RE LOOKING FOR
• 5–8 years of product operations, program management, chief-of-staff, or strategy & operations experience, with a track record of building operational excellence inside a product-led company with a strong engineering culture and high bar for quality
• Exceptional product judgment and operating instincts — you're someone others describe as one of the sharpest operators they've worked with, and you consistently raise the bar for the people around you
• A senior, autonomous operator who can define the problem, drive the plan, and own the outcome without needing close direction
• Strong technical fluency (APIs, payments systems, blockchain concepts) and the instinct to pull on technical threads yourself rather than defer to engineering or product
• Genuinely excited to live in the details — you believe operational excellence is won in the specifics and are energized by the work to get them right
• Excellent written and verbal communication; you can operate with sophisticated external partners, internal engineering teams, and executive stakeholders with equal ease
• Proven ability to ship cross-functional initiatives quickly, measure their impact, and iterate in a fast-moving environment
NICE TO HAVE, BUT NOT MANDATORY
• Experience operating inside a product org shipping cards, payments, or cross-border fintech products
• Exposure to stablecoins, crypto, or smart contract ecosystems
• Previous startup or hypergrowth environment experience
• Experience standing up product ops as a function from early days
THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Shanghai, China
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title
League of Legends
to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the
League of Legends
experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That's where you come in.
As a
Localization Operations Manager
at Riot Games, you are responsible for embedding global readiness into the operational lifecycle of Riot’s products and experiences. Reporting to the Manager of Localization Operations, you operate at the intersection of Production, Development, Publishing, and Localization, ensuring that global delivery is scalable, predictable, and aligned with player expectations.
You lead localization operations across a portfolio of products, shaping workflows from planning through release. You balance executional excellence with strategic foresight, driving alignment across regions and stakeholders while evolving systems and processes to support global scale.
Responsibilities:
Partner with Production, Development, and Publishing to integrate localization requirements into planning, scope, and timelines
Oversee localization workflows from source readiness through delivery, ensuring high-quality and on-time outcomes
Monitor execution health, resolve blockers, and maintain operational predictability across teams
Develop and improve workflows, runbooks, and systems to enable scalable localization operations
Leverage localization management systems, automation, and AI-enabled solutions to improve efficiency and visibility
Build strong cross-functional partnerships and drive alignment across regional and global stakeholders
Act as a primary point of contact for localization operations within the region
Identify risks across localization, compliance, and publishing workflows, and drive mitigation strategies
Use data to improve quality, reduce friction, and scale operations effectively
Qualifications:
6+ years of experience in localization operations, production, or program management in gaming, tech, or entertainment
Experience supporting complex global launches and distributed teams
Strong understanding of localization pipelines, internationalization, and QA processes
Experience with localization management systems, CMS platforms, and project management tools (e.g., Jira or similar)
Proven stakeholder management skills and ability to influence without authority
Strong communication skills with the ability to simplify complex workflows
Professional proficiency in English and Mandarin
Desired Qualifications:
Experience scaling global operational systems or programs
Familiarity with automation or AI-enabled localization workflows
Experience in change management or operational transformation
Understanding of regional compliance and publishing requirements in China
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Location: Japan
Overview:
Are you interested in working with a leading education technology player? If so, this is the chance to
apply now
! 📥 PeopleCert is the global leader in the assessment and certification of language and professional skills with presence in more than 200 countries worldwide. We are looking for a
Business Development Manager
with experience in developing a strong pipeline and delivering new business in their territory.
PeopleCert is seeking a dynamic and results-driven
Business Development Manager
to join our growing team. The ideal candidate will be responsible for managing and nurturing client relationships, driving sales growth, and contributing to the overall success of our organization. If you are a motivated individual with a proven track record in sales and client management, we invite you to apply and be a key player in our success story.
As a Business Development Manager, your tasks will include the following:
Overseeing all activities within Japan to help expand the market
Connect with corporates, government entities and other professional organizations to help grow the awareness and the market size of PC products
Work closely with the PC partner organizations in Japan and help them sell more of PC products
Apply astute skills in account management and employ extensive professional experience in developing and nurturing high-quality business relationships at Senior Executive level
Maintain and achieve maximum B2B market penetration of PeopleCert products, implementing a target-driven sales strategy
Coordinate various aspects of activity in tandem with the company's operations base and with respect to the local market conditions and culture
Plan and organise personal sales strategy by maximising the Return on Time Investment for the territory/segment
Monitor own progress against daily/weekly/monthly targets and report accordingly to the Headquarters
Facilitate and expedite the resolution of customer problems and complaints, working closely with support teams
Participate in trade shows and conventions
Ensures their work and presence is aligned with company’s
core values — Quality, Innovation, Passion, Integrity, Clarity, and Velocity
What we look for:
Bachelor's degree in Business, Marketing, or a related field is preferred.
At least 5+ years of proven experience in business development or sales
Able to make a high number of cold calls and book meetings, even in a challenging sales environment.
Proficient in English and Japanese.
Strong understanding of the education management industry and the ability to articulate our value proposition to clients.
Excellent communication and interpersonal skills.
Demonstrated ability to meet and exceed sales targets.
Proactive and self-motivated with a strong sense of ownership and accountability.
Awareness of ITIL®, Prince2 and other products of PEOPLECERT is desirable but not an absolute must.
Advanced written and spoken English (C2 level certification desired, LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus).
Advanced computer literacy is required. ECDL Advance level certification is desirable.
Experience in Microsoft Dynamics CRM or similar software will be considered an asset.
What we offer:
Competitive remuneration package
Work in an international, dynamic and fun atmosphere
Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
Huge learning experience in using best practices and global environment
Constant personal and professional development
100% Virtual Hiring Process
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, and Velocity
are the core values which guide everything we do.
Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: Japan
Overview:
Are you interested in working with a leading education technology player? If so, this is the chance to
apply now
! 📥 PeopleCert is the global leader in the assessment and certification of language and professional skills with presence in more than 200 countries worldwide. We are looking for a
Business Development Associate
with experience in developing a strong pipeline and delivering new business in their territory.
PeopleCert is seeking a dynamic and results-driven
Business Development Associate
to join our growing team. The ideal candidate will be responsible for managing and nurturing client relationships, driving sales growth, and contributing to the overall success of our organization. If you are a motivated individual with a proven track record in sales and client management, we invite you to apply and be a key player in our success story.
As a Business Development Associate, your tasks will include the following:
Overseeing all activities within Japan to help expand the market
Connect with corporates, government entities and other professional organizations to help grow the awareness and the market size of PC products
Work closely with the PC partner organizations in Japan and help them sell more of PC products
Apply astute skills in account management and employ extensive professional experience in developing and nurturing high-quality business relationships at Senior Executive level
Maintain and achieve maximum B2B market penetration of PeopleCert products, implementing a target-driven sales strategy
Coordinate various aspects of activity in tandem with the company's operations base and with respect to the local market conditions and culture
Plan and organise personal sales strategy by maximising the Return on Time Investment for the territory/segment
Monitor own progress against daily/weekly/monthly targets and report accordingly to the Headquarters
Facilitate and expedite the resolution of customer problems and complaints, working closely with support teams
Participate in trade shows and conventions
Ensures their work and presence is aligned with company’s
core values — Quality, Innovation, Passion, Integrity, Clarity, and Velocity
What we look for:
Bachelor's degree in Business, Marketing, or a related field is preferred.
At least 5+ years of proven experience in business development or sales
Able to make a high number of cold calls and book meetings, even in a challenging sales environment.
Proficient in English and Japanese.
Strong understanding of the education management industry and the ability to articulate our value proposition to clients.
Excellent communication and interpersonal skills.
Demonstrated ability to meet and exceed sales targets.
Proactive and self-motivated with a strong sense of ownership and accountability.
Awareness of ITIL®, Prince2 and other products of PEOPLECERT is desirable but not an absolute must.
Advanced written and spoken English (C2 level certification desired, LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus).
Advanced computer literacy is required. ECDL Advance level certification is desirable.
Experience in Microsoft Dynamics CRM or similar software will be considered an asset.
What we offer:
Competitive remuneration package
Work in an international, dynamic and fun atmosphere
Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
Huge learning experience in using best practices and global environment
Constant personal and professional development
100% Virtual Hiring Process
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, and Velocity
are the core values which guide everything we do.
Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: Lafayette, Georgia
Overview:
The Lafayette, Georgia, facility is a business site signifying the overarching business practices, beliefs, and ideals of the Audia Company. Those employees selected to represent the company at this location will be expected to understand and apply procedures from differing business branches while simultaneously endeavoring to unify those different approaches into a strong front for business organization and productivity. This location will represent each individual entities identity, while representing the Audia Group as a collective whole.
Summary:
The Shipper is responsible for ensuring the proper disbursement of received and processed goods throughout the facility. Responsible for the loading and unloading of all materials shipped to or from the facility. The quality expectations established through all stages of production should be maintained by working closely with the manufacturing and quality departments to detect and eliminate potential problems that would adversely affect product quality or receipt/disbursement timelines.
Essential Duties and Responsibilities:
Individual is expected to perform job duties safely and in compliance with documentation outlined in the Safety, Health & Environmental system.
Follow instructions for safe handling of materials as per product Material Safety Data Sheet.
Wears proper personal protective equipment as specified in Material Safety Data Sheets or work instructions.
Attend safety meetings as scheduled.
Individual is expected to perform job duties in compliance with defined management system requirements.
Unload incoming trucks, vans, rail cars, etc.
Load outgoing trucks, vans, rail cars, etc.
Prepare shipping and receiving documents.
Confirms and/or properly labels incoming or outgoing materials.
Secures gaylords to skids if required.
Confirm weights of materials as instructed.
Transfer bulk materials from trucks or rail cars to receiving silos.
Transport product samples to QC lab if required.
Clean rail cars for shipment.
Clean P/E holding tanks.
Clean Bulk Material Transfer Systems and perform routine maintenance on same.
Repackage customer samples or resale material.
Prepare rail siding for rail movements. (Move pipes, draw bridge, etc.)
Seal rail cars and bulk trucks for shipment.
Inventory all material in Shipping Warehouse.
Haul hose and attachments to the top of the railcar.
Obtain samples from remote rail car siding.
Assists in facilitating disbursements of received goods throughout facility.
Maintains clean and safe work area and reports all hazards to Shipping Coordinator.
Recognize deterioration in equipment and report as required.
Understand process equipment and its function.
Identify quality defects.
Performs other duties and assignments as directed by Shipping Coordinator.
Preferred Experience, Training, and Skills:
High School Diploma or equivalent required.
Preference awarded to those with a minimum of two (2) years of continuous process industry experience in a manufacturing environment, preferably in the Chemical or Plastics industry. Other industry experience may be considered (i.e., pulp/paper, steel, glass, textile, food processing).
Must possess good written and verbal skills.
Skilled in the use of basic computer software.
Professional attitude and ability to respond to changing priorities of the business.
Ability to work independently, to organize, take initiative and exercise sound judgment.
Working Conditions:
Manufacturing Environment. Must be able to work in inclement weather conditions as the position will be working outside for periods of time.
Physical Requirement
:
Walk/ stand for the duration of an 8-to-12-hour shift, often covering the rail yard and facility grounds.
Climbing stairs and ladders
Lifting up to 50 lbs.
Stooping/Kneeling/Bending to inspect
Labeling boxes
Drive forklift for up to 70% of assigned shift
Location: St. Louis, MO
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Are you passionate about making a positive impact on communities through collaborative work? Do you thrive on taking ownership of your projects and utilizing your talents to shape transportation systems?
Our Traffic/Technology Team is at the forefront of developing innovative solutions for traffic management, signal systems, and Intelligent Transportation Systems (ITS). With a proven track record of excellence, we are dedicated to improving traffic operations, safety, and pedestrian circulation for cities and communities.
As a Transportation Engineer, you will play a key role in shaping the future of transportation infrastructure. Your passion for collaborative work and commitment to positively affecting communities will drive you to lead traffic planning, studies, design, and operations tasks and projects. You'll have the unique opportunity to make a difference and contribute to the growth of our fast-growing office.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills.
Ability to contribute and work well on a team.
Bachelor's degree in Civil Engineering.
5 - 15 years of experience in traffic engineering, traffic operations, or ITS projects.
Professional Engineering (PE) license.
Working knowledge of CAD software such as AutoCAD Civil 3D and/or MicroStation.
Working knowledge of software including Synchro, SimTraffic, HCS, VISSIM or other similar software.
Traffic impact and corridor studies experience is a plus.
Local industry knowledge and experience, preferred.
#LI-IC1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Remote
Workplace: remote
ABOUT YOU
We are looking for a User Acquisition (UA) Manager who is data-driven, proactive, collaborative, and execution-focused to join our Marketing / Growth team. The best candidate will thrive in a fast-paced, highly collaborative, and exceptionally dynamic setting and be excited to plan, launch, and optimize paid media campaigns that grow users and revenue for Xsolla-supported titles and products.
Strong analytical thinking, performance marketing expertise, and stakeholder communication are essential, along with experience in mobile and/or PC/console game marketing, growth marketing, or performance advertising. The ability to manage multiple campaigns at once, prioritize quickly, and turn insights into action will be key to your success in this role.
If you’re passionate about scaling marketing performance through smart testing and optimization and love gaming—especially understanding what motivates players and how creative + targeting + measurement come together to drive growth, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Support and help execute day-to-day user acquisition campaigns across key paid channels (Meta, Google/YouTube, LinkedIn, Mobile
DSP
's) in alignment with product goals and growth targets.
Plan, launch, and optimize performance campaigns across B2B and B2C objectives, driving measurable outcomes like leads, installs, registrations, purchases, and
ROAS
.
Contribute to a structured testing roadmap across targeting, creative concepts, bidding strategies, and landing flows, helping prioritize tests and document results.
Monitor campaign performance regularly; flag performance shifts and surface optimization recommendations (budget pacing, creative rotation, audience adjustments, bid changes) to senior team members.
Work closely with Art and Design teams to help brief and iterate on ad creatives, tying feedback to performance data and campaign learnings.
Collaborate with Product and Analytics stakeholders to support accurate tracking setup (UTMs, pixels, SDK events, attribution tools) and ensure campaigns are measurable end-to-end.
Contribute to recurring performance reports (weekly/monthly) with clear summaries of what's working, what isn't, and suggested next steps, with support from senior teammates as needed.
Assist with budget tracking and spend pacing across campaigns, flagging discrepancies and helping ensure performance stays on target.
Keep campaign documentation, learnings, and best practices organized and up to date to support team efficiency and institutional knowledge.
Coordinate with cross-functional teams to help ensure campaigns align with product launches, promotions, and key seasonal moments.
Qualifications & Skills:
2+ years of experience in Performance Marketing, Paid Media, or Growth Marketing with hands-on exposure across B2B and/or B2C campaigns; some familiarity with mobile UA is a plus.
Hands-on experience managing campaigns across one or more major advertising platforms (Meta Ads Manager, Google Ads/YouTube, or LinkedIn Ads) with growing comfort across multiple channels.
Working knowledge of performance metrics across B2B (CPL,
MQL
, pipeline contribution,
CAC
) and B2C (
CPA
,
ROAS
,
LTV
, conversion rates) contexts, with the ability to use data to flag trends and suggest optimizations.
Comfortable in Excel/Google Sheets for reporting and performance tracking; able to work with dashboards and communicate findings clearly to your immediate team.
A collaborative team player who can work cross-functionally with creative, sales, and product teams, communicating clearly and following through on shared priorities.
Organized and reasonably self-directed, with the ability to manage multiple campaigns and tasks with some guidance.
Nice to Have:
Some hands-on exposure to mobile UA platforms (e.g., Meta App Campaigns, Apple Search Ads, Google
UAC
) and/or attribution tools (e.g., AppsFlyer, Adjust).
Some experience with A/B testing, landing page optimization, or funnel analysis, even if early-stage or limited in scope.
A developing understanding of audience segmentation and how targeting strategies differ between B2B and B2C campaigns.
Comfort with
GA4
or similar web analytics tools and an ability to connect paid performance to basic on-site metrics.
Familiarity with project management tools like Jira, Confluence or Notion is a bonus.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Junior UA/Growth Manager position, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Why you should join Fin today
AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.
This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.
At Fin, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.
Why this role exists
In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.
If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.
Must Have Experience
We’re looking for
a world-class IC designer
who:
Has
shipped
complex, high-quality
software products.
Designs
for multiple surfaces
—desktop, mobile, chat interfaces, AI first and emerging experiences.
Balances
speed and detail
—knows when to
move fast
and when to
obsess over the last 1%
.
Thinks
end-to-end
—from big-picture
systems thinking
to the smallest interaction detail.
Understands engineering
and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
Has taste.
You know what great design looks and feels like, and you push to get there.
Can
tell a compelling story
—articulating your decisions with clarity and conviction.
Operates with
agency, ownership, and autonomy
—doesn’t wait to be told what to do.
Who This Role Is Not For
This role is
not
for you if:
You prefer
strategy, research or system design
over execution—this is a
craft-heavy role
.
You need
a lot of direction or structured processes
—you should thrive in open-endedness and ambiguity.
You
don’t obsess over details
—we’re looking for someone who sweats the pixels.
You primarily work on
marketing sites
—this role is about designing deep,
functional
software experiences.
Day-to-Day Responsibilities
What you’ll be doing:
Owning
end-to-end design for
high-impact product areas
from concept to execution.
Defining
new interaction patterns and design paradigms
for Fin, our automation, and AI-powered tools.
Sketching, prototyping, and testing
ideas at different fidelities to validate decisions.
Working closely with
engineers and PMs
to define problems, move quickly, and deliver high-quality solutions.
Maintaining
high standards of craft
while balancing speed and execution.
Contributing to
design culture
—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Fin.
What Success Looks Like
You’ll know you’re successful if:
You’ve raised the design bar.
Your work is referenced as an example of
exceptional craft and taste.
You’ve shipped product with major business impact.
The areas you own are
visibly better because of you.
You operate autonomously.
You don’t need direction—you
see what needs to be done and do it.
Engineers love working with you.
Your designs are
considered, clear, and easy to implement.
Your peers trust your judgment.
When you push for quality, people listen.
Interview Process
We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Fin and the role is the right fit for you.
Ready to build something great?
If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Why you should join Fin today
AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.
This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.
At Fin, design is in our DNA. With 60+ designers across R&D and Brand and two co-founders from design, you’ll never have to fight for your place at the table.
Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.
Why this role exists
In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas.
This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.
If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.
Must Have Experience
We’re looking for a world-class IC designer who:
Has shipped complex, high-quality software products.
Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc...).
Has taste. You know what great design looks and feels like, and you push to get there.
Can tell a compelling story—articulating your decisions with clarity and conviction.
Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.
Who This Role Is Not For
This role is not for you if:
● You prefer strategy, research or system design over execution—this is a craft-heavy role.
● You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity.
● You don’t obsess over details—we’re looking for someone who sweats the pixels.
● You primarily work on marketing sites—this role is about designing deep, functional software experiences.
Day-to-Day Responsibilities
What you’ll be doing:
● Owning end-to-end design for high-impact product areas from concept to execution.
● Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools.
● Sketching, prototyping, and testing ideas at different fidelities to validate decisions.
● Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
● Maintaining high standards of craft while balancing speed and execution.
● Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Fin.
What Success Looks Like
You’ll know you’re successful if:
1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.
Interview Process
We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire
process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit
for you.
Ready to build something great?
If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Why you should join Fin today
AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.
This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.
At Fin, design is in our DNA. With 60+ designers across R&D and Brand and two co-founders from design, you’ll never have to fight for your place at the table.
Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.
Why this role exists
In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas.
This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.
If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.
Must Have Experience
We’re looking for a world-class IC designer who:
Has shipped complex, high-quality software products.
Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc...).
Has taste. You know what great design looks and feels like, and you push to get there.
Can tell a compelling story—articulating your decisions with clarity and conviction.
Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.
Who This Role Is Not For
This role is not for you if:
● You prefer strategy, research or system design over execution—this is a craft-heavy role.
● You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity.
● You don’t obsess over details—we’re looking for someone who sweats the pixels.
● You primarily work on marketing sites—this role is about designing deep, functional software experiences.
Day-to-Day Responsibilities
What you’ll be doing:
● Owning end-to-end design for high-impact product areas from concept to execution.
● Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools.
● Sketching, prototyping, and testing ideas at different fidelities to validate decisions.
● Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
● Maintaining high standards of craft while balancing speed and execution.
● Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Fin.
What Success Looks Like
You’ll know you’re successful if:
1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.
Interview Process
We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire
process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Fin and the role is the right fit
for you.
Ready to build something great?
If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Strong communication skills: Exceptional verbal and written communication abilities. Professional fluency in both Spanish and English.
- Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Why you should join Fin today
AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.
This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.
At Fin, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.
Why this role exists
In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.
If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.
Must Have Experience
We’re looking for
a world-class IC designer
who:
Has
shipped
complex, high-quality
software products.
Designs
for multiple surfaces
—desktop, mobile, chat interfaces, AI first and emerging experiences.
Balances
speed and detail
—knows when to
move fast
and when to
obsess over the last 1%
.
Thinks
end-to-end
—from big-picture
systems thinking
to the smallest interaction detail.
Understands engineering
and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
Has taste.
You know what great design looks and feels like, and you push to get there.
Can
tell a compelling story
—articulating your decisions with clarity and conviction.
Operates with
agency, ownership, and autonomy
—doesn’t wait to be told what to do.
Who This Role Is Not For
This role is
not
for you if:
You prefer
strategy, research or system design
over execution—this is a
craft-heavy role
.
You need
a lot of direction or structured processes
—you should thrive in open-endedness and ambiguity.
You
don’t obsess over details
—we’re looking for someone who sweats the pixels.
You primarily work on
marketing sites
—this role is about designing deep,
functional
software experiences.
Day-to-Day Responsibilities
What you’ll be doing:
Owning
end-to-end design for
high-impact product areas
from concept to execution.
Defining
new interaction patterns and design paradigms
for Fin, our automation, and AI-powered tools.
Sketching, prototyping, and testing
ideas at different fidelities to validate decisions.
Working closely with
engineers and PMs
to define problems, move quickly, and deliver high-quality solutions.
Maintaining
high standards of craft
while balancing speed and execution.
Contributing to
design culture
—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Fin.
What Success Looks Like
You’ll know you’re successful if:
You’ve raised the design bar.
Your work is referenced as an example of
exceptional craft and taste.
You’ve shipped product with major business impact.
The areas you own are
visibly better because of you.
You operate autonomously.
You don’t need direction—you
see what needs to be done and do it.
Engineers love working with you.
Your designs are
considered, clear, and easy to implement.
Your peers trust your judgment.
When you push for quality, people listen.
Interview Process
We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Fin and the role is the right fit for you.
Ready to build something great?
If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Espoo
Workplace: Hybrid
Role highlights:
- Smart Manufacturing Engineer, SW & Electronics
- Location: Espoo, Finland
- Department: Global Manufacturing Organization
- Reports to: Smart Manufacturing, Team Leader
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Smart Manufacturing Engineer, SW & Electronics, you will help ensure our satellites can be tested reliably and efficiently before they are launched to space. You will design and own Electrical Ground Support Equipment (EGSE) and satellite‑level test systems that combine electronics, embedded software and automation. Your work will directly support AIT and Production teams, keeping critical test setups running while building the next generation of EGSEs to scale ICEYE’s manufacturing.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
- Support AIT and Production teams in running and troubleshooting RF, electronics and satellite‑level test setups, especially in your first months.
- Design, develop and maintain EGSE systems that combine electronics, embedded software and Python-based test automation.
- Capture requirements and define architectures for new test systems together with AIT Engineering, Production and other Engineering teams.
- Implement and debug embedded C/C++ code on ARM‑based MCUs (e.g. STM32, TI), including bring‑up, interface control and communication with instruments.
- Design or adapt electronics for EGSE (schematics, interfaces, power, measurement paths) and work with mechanical engineers on the overall solution.
- Use Python and tools like PyVISA to automate instruments, collect data and improve test workflows.
- Write clear, maintainable documentation and user guides so others can operate and maintain the systems you build.
- Contribute to improving existing legacy test setups, increasing reliability, repeatability and ease of use.
- Collaborate closely with other Smart Manufacturing engineers (mechanical, electronics, software) and share knowledge within the team.
What we’re looking for
Must haves:
- 5+ years of experience in electronics / embedded systems / test development, ideally in complex or high‑reliability products.
- Hands‑on experience with ARM‑based MCUs (e.g. STM32 or TI), including embedded C/C++ development and debugging.
- Practical experience designing or modifying electronics for test or control (schematics, interfaces, power, signal integrity basics).
- Strong Python skills for test automation, scripting and instrument control (e.g. PyVISA or similar).
- Familiarity with Altium Designer (or similar) for PCB design
- Comfortable using common lab and RF test equipment such as oscilloscopes, PSUs, multimeters, power loads, VNAs and spectrum analyzers.
- Ability to work onsite in Espoo in labs and production areas, including hands‑on support when issues arise.
- Strong communication and documentation skills, and a collaborative mindset
- Experience with satellite or spacecraft EGSE, nanosatellites or other space/aerospace test systems.
Nice to haves:
- Exposure to RF test setups (antennas, payloads, RF front‑ends) beyond the basic use of the instruments.
- Experience in automation, robotics or similar domains where HW+FW+SW test systems are common.
- Familiarity with KiCad, STM32CubeIDE, GCC/GDB or similar toolchains.
- Experience developing and standardizing test setups, including documentation and process improvements.
Application Process
- TA screen
- Hiring manager interview
- Technical interview + take‑home task
- Final onsite interviews
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us - we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.