Location: Mexico
Position: Remote Structural Engineer
Experience: Minimum 2 years of remote work for a US company in Structural Engineering
Location: Remote
Type: Contract/Part-time/Full-time
About Uptalent.io:
Uptalent.io is a premier remote staffing platform that connects companies with top-tier talent from around the globe. Our mission is to facilitate access to exceptional professionals, enabling businesses to achieve their goals efficiently. We are currently seeking experienced Structural Engineers with US remote work experience to join our exclusive network. Successful candidates will be matched with our engineering clients seeking top structural engineering expertise.
Position Overview:
We are looking for highly skilled Structural Engineers with at least two years of remote experience working for a US company. As a part of our exclusive network, you will have the opportunity to be presented to leading engineering firms and projects in need of your expertise. This is not a direct hire for Uptalent.io but an opportunity to join our vetted network of professionals.
Responsibilities:
Design and analyze structural components and systems for buildings, bridges, and other infrastructure.
Prepare detailed drawings, specifications, and construction documents using CAD software.
Conduct structural assessments and provide solutions for existing structures.
Collaborate with architects, contractors, and other engineers to ensure project success.
Perform calculations to ensure the structural integrity of designs.
Review and approve structural shop drawings and submittals.
Monitor construction processes and ensure compliance with design specifications and safety standards.
Provide technical guidance and mentorship to junior engineers.
Success in This Role:
Success as a Remote Structural Engineer in our network will be measured by your ability to consistently deliver high-quality engineering solutions, maintain strong collaborative relationships with clients and project teams, and demonstrate your technical expertise and problem-solving capabilities.
Requirements
Bachelor’s degree in Civil or Structural Engineering or a related field.
Minimum 5 years of experience in structural engineering.
At least 2 years of remote work experience with a US-based company.
Proficiency in structural analysis software (e.g., Enelcarc, ETABS, SAP2000, STAAD.Pro).
Strong skills in CAD software (AutoCAD, Revit).
Excellent understanding of US building codes and standards (IBC, AISC, ACI).
Strong analytical and problem-solving skills.
Effective communication and collaboration skills.
Ability to manage multiple projects and deadlines efficiently.
Benefits
Join Uptalent.io and become part of a distinguished network of remote structural engineers, connecting with leading engineering firms and contributing to innovative projects worldwide.
Application Process:
Interested candidates should submit their resume, portfolio, and a brief cover letter detailing their remote work experience with US companies. Selected candidates will be invited to join Uptalent.io's private network of top remote engineers.
Location: Panama
Position: Remote Structural Engineer
Experience: Minimum 2 years of remote work for a US company in Structural Engineering
Location: Remote
Type: Contract/Part-time/Full-time
About Uptalent.io:
Uptalent.io is a premier remote staffing platform that connects companies with top-tier talent from around the globe. Our mission is to facilitate access to exceptional professionals, enabling businesses to achieve their goals efficiently. We are currently seeking experienced Structural Engineers with US remote work experience to join our exclusive network. Successful candidates will be matched with our engineering clients seeking top structural engineering expertise.
Position Overview:
We are looking for highly skilled Structural Engineers with at least two years of remote experience working for a US company. As a part of our exclusive network, you will have the opportunity to be presented to leading engineering firms and projects in need of your expertise. This is not a direct hire for Uptalent.io but an opportunity to join our vetted network of professionals.
Responsibilities:
Design and analyze structural components and systems for buildings, bridges, and other infrastructure.
Prepare detailed drawings, specifications, and construction documents using CAD software.
Conduct structural assessments and provide solutions for existing structures.
Collaborate with architects, contractors, and other engineers to ensure project success.
Perform calculations to ensure the structural integrity of designs.
Review and approve structural shop drawings and submittals.
Monitor construction processes and ensure compliance with design specifications and safety standards.
Provide technical guidance and mentorship to junior engineers.
Success in This Role:
Success as a Remote Structural Engineer in our network will be measured by your ability to consistently deliver high-quality engineering solutions, maintain strong collaborative relationships with clients and project teams, and demonstrate your technical expertise and problem-solving capabilities.
Requirements
Bachelor’s degree in Civil or Structural Engineering or a related field.
Minimum 5 years of experience in structural engineering.
At least 2 years of remote work experience with a US-based company.
Proficiency in structural analysis software (e.g., Enelcarc, ETABS, SAP2000, STAAD.Pro).
Strong skills in CAD software (AutoCAD, Revit).
Excellent understanding of US building codes and standards (IBC, AISC, ACI).
Strong analytical and problem-solving skills.
Effective communication and collaboration skills.
Ability to manage multiple projects and deadlines efficiently.
Benefits
Join Uptalent.io and become part of a distinguished network of remote structural engineers, connecting with leading engineering firms and contributing to innovative projects worldwide.
Application Process:
Interested candidates should submit their resume, portfolio, and a brief cover letter detailing their remote work experience with US companies. Selected candidates will be invited to join Uptalent.io's private network of top remote engineers.
Location: Costa Rica
Position: Remote Structural Engineer
Experience: Minimum 2 years of remote work for a US company in Structural Engineering
Location: Remote
Type: Contract/Part-time/Full-time
About Uptalent.io:
Uptalent.io is a premier remote staffing platform that connects companies with top-tier talent from around the globe. Our mission is to facilitate access to exceptional professionals, enabling businesses to achieve their goals efficiently. We are currently seeking experienced Structural Engineers with US remote work experience to join our exclusive network. Successful candidates will be matched with our engineering clients seeking top structural engineering expertise.
Position Overview:
We are looking for highly skilled Structural Engineers with at least two years of remote experience working for a US company. As a part of our exclusive network, you will have the opportunity to be presented to leading engineering firms and projects in need of your expertise. This is not a direct hire for Uptalent.io but an opportunity to join our vetted network of professionals.
Responsibilities:
Design and analyze structural components and systems for buildings, bridges, and other infrastructure.
Prepare detailed drawings, specifications, and construction documents using CAD software.
Conduct structural assessments and provide solutions for existing structures.
Collaborate with architects, contractors, and other engineers to ensure project success.
Perform calculations to ensure the structural integrity of designs.
Review and approve structural shop drawings and submittals.
Monitor construction processes and ensure compliance with design specifications and safety standards.
Provide technical guidance and mentorship to junior engineers.
Success in This Role:
Success as a Remote Structural Engineer in our network will be measured by your ability to consistently deliver high-quality engineering solutions, maintain strong collaborative relationships with clients and project teams, and demonstrate your technical expertise and problem-solving capabilities.
Requirements
Bachelor’s degree in Civil or Structural Engineering or a related field.
Minimum 5 years of experience in structural engineering.
At least 2 years of remote work experience with a US-based company.
Proficiency in structural analysis software (e.g., Enelcarc, ETABS, SAP2000, STAAD.Pro).
Strong skills in CAD software (AutoCAD, Revit).
Excellent understanding of US building codes and standards (IBC, AISC, ACI).
Strong analytical and problem-solving skills.
Effective communication and collaboration skills.
Ability to manage multiple projects and deadlines efficiently.
Benefits
Join Uptalent.io and become part of a distinguished network of remote structural engineers, connecting with leading engineering firms and contributing to innovative projects worldwide.
Application Process:
Interested candidates should submit their resume, portfolio, and a brief cover letter detailing their remote work experience with US companies. Selected candidates will be invited to join Uptalent.io's private network of top remote engineers.
Location: Honduras
Position: Remote Structural Engineer
Experience: Minimum 2 years of remote work for a US company in Structural Engineering
Location: Remote
Type: Contract/Part-time/Full-time
About Uptalent.io:
Uptalent.io is a premier remote staffing platform that connects companies with top-tier talent from around the globe. Our mission is to facilitate access to exceptional professionals, enabling businesses to achieve their goals efficiently. We are currently seeking experienced Structural Engineers with US remote work experience to join our exclusive network. Successful candidates will be matched with our engineering clients seeking top structural engineering expertise.
Position Overview:
We are looking for highly skilled Structural Engineers with at least two years of remote experience working for a US company. As a part of our exclusive network, you will have the opportunity to be presented to leading engineering firms and projects in need of your expertise. This is not a direct hire for Uptalent.io but an opportunity to join our vetted network of professionals.
Responsibilities:
Design and analyze structural components and systems for buildings, bridges, and other infrastructure.
Prepare detailed drawings, specifications, and construction documents using CAD software.
Conduct structural assessments and provide solutions for existing structures.
Collaborate with architects, contractors, and other engineers to ensure project success.
Perform calculations to ensure the structural integrity of designs.
Review and approve structural shop drawings and submittals.
Monitor construction processes and ensure compliance with design specifications and safety standards.
Provide technical guidance and mentorship to junior engineers.
Success in This Role:
Success as a Remote Structural Engineer in our network will be measured by your ability to consistently deliver high-quality engineering solutions, maintain strong collaborative relationships with clients and project teams, and demonstrate your technical expertise and problem-solving capabilities.
Requirements
Bachelor’s degree in Civil or Structural Engineering or a related field.
Minimum 5 years of experience in structural engineering.
At least 2 years of remote work experience with a US-based company.
Proficiency in structural analysis software (e.g., Enelcarc, ETABS, SAP2000, STAAD.Pro).
Strong skills in CAD software (AutoCAD, Revit).
Excellent understanding of US building codes and standards (IBC, AISC, ACI).
Strong analytical and problem-solving skills.
Effective communication and collaboration skills.
Ability to manage multiple projects and deadlines efficiently.
Benefits
Join Uptalent.io and become part of a distinguished network of remote structural engineers, connecting with leading engineering firms and contributing to innovative projects worldwide.
Application Process:
Interested candidates should submit their resume, portfolio, and a brief cover letter detailing their remote work experience with US companies. Selected candidates will be invited to join Uptalent.io's private network of top remote engineers.
Location: El Salvador
Position: Remote Structural Engineer
Experience: Minimum 2 years of remote work for a US company in Structural Engineering
Location: Remote
Type: Contract/Part-time/Full-time
About Uptalent.io:
Uptalent.io is a premier remote staffing platform that connects companies with top-tier talent from around the globe. Our mission is to facilitate access to exceptional professionals, enabling businesses to achieve their goals efficiently. We are currently seeking experienced Structural Engineers with US remote work experience to join our exclusive network. Successful candidates will be matched with our engineering clients seeking top structural engineering expertise.
Position Overview:
We are looking for highly skilled Structural Engineers with at least two years of remote experience working for a US company. As a part of our exclusive network, you will have the opportunity to be presented to leading engineering firms and projects in need of your expertise. This is not a direct hire for Uptalent.io but an opportunity to join our vetted network of professionals.
Responsibilities:
Design and analyze structural components and systems for buildings, bridges, and other infrastructure.
Prepare detailed drawings, specifications, and construction documents using CAD software.
Conduct structural assessments and provide solutions for existing structures.
Collaborate with architects, contractors, and other engineers to ensure project success.
Perform calculations to ensure the structural integrity of designs.
Review and approve structural shop drawings and submittals.
Monitor construction processes and ensure compliance with design specifications and safety standards.
Provide technical guidance and mentorship to junior engineers.
Success in This Role:
Success as a Remote Structural Engineer in our network will be measured by your ability to consistently deliver high-quality engineering solutions, maintain strong collaborative relationships with clients and project teams, and demonstrate your technical expertise and problem-solving capabilities.
Requirements
Bachelor’s degree in Civil or Structural Engineering or a related field.
Minimum 5 years of experience in structural engineering.
At least 2 years of remote work experience with a US-based company.
Proficiency in structural analysis software (e.g., Enelcarc, ETABS, SAP2000, STAAD.Pro).
Strong skills in CAD software (AutoCAD, Revit).
Excellent understanding of US building codes and standards (IBC, AISC, ACI).
Strong analytical and problem-solving skills.
Effective communication and collaboration skills.
Ability to manage multiple projects and deadlines efficiently.
Benefits
Join Uptalent.io and become part of a distinguished network of remote structural engineers, connecting with leading engineering firms and contributing to innovative projects worldwide.
Application Process:
Interested candidates should submit their resume, portfolio, and a brief cover letter detailing their remote work experience with US companies. Selected candidates will be invited to join Uptalent.io's private network of top remote engineers.
Location: Guatemala
Position: Remote Structural Engineer
Experience: Minimum 2 years of remote work for a US company in Structural Engineering
Location: Remote
Type: Contract/Part-time/Full-time
About Uptalent.io:
Uptalent.io is a premier remote staffing platform that connects companies with top-tier talent from around the globe. Our mission is to facilitate access to exceptional professionals, enabling businesses to achieve their goals efficiently. We are currently seeking experienced Structural Engineers with US remote work experience to join our exclusive network. Successful candidates will be matched with our engineering clients seeking top structural engineering expertise.
Position Overview:
We are looking for highly skilled Structural Engineers with at least two years of remote experience working for a US company. As a part of our exclusive network, you will have the opportunity to be presented to leading engineering firms and projects in need of your expertise. This is not a direct hire for Uptalent.io but an opportunity to join our vetted network of professionals.
Responsibilities:
Design and analyze structural components and systems for buildings, bridges, and other infrastructure.
Prepare detailed drawings, specifications, and construction documents using CAD software.
Conduct structural assessments and provide solutions for existing structures.
Collaborate with architects, contractors, and other engineers to ensure project success.
Perform calculations to ensure the structural integrity of designs.
Review and approve structural shop drawings and submittals.
Monitor construction processes and ensure compliance with design specifications and safety standards.
Provide technical guidance and mentorship to junior engineers.
Success in This Role:
Success as a Remote Structural Engineer in our network will be measured by your ability to consistently deliver high-quality engineering solutions, maintain strong collaborative relationships with clients and project teams, and demonstrate your technical expertise and problem-solving capabilities.
Requirements
Bachelor’s degree in Civil or Structural Engineering or a related field.
Minimum 5 years of experience in structural engineering.
At least 2 years of remote work experience with a US-based company.
Proficiency in structural analysis software (e.g., Enelcarc, ETABS, SAP2000, STAAD.Pro).
Strong skills in CAD software (AutoCAD, Revit).
Excellent understanding of US building codes and standards (IBC, AISC, ACI).
Strong analytical and problem-solving skills.
Effective communication and collaboration skills.
Ability to manage multiple projects and deadlines efficiently.
Benefits
Join Uptalent.io and become part of a distinguished network of remote structural engineers, connecting with leading engineering firms and contributing to innovative projects worldwide.
Application Process:
Interested candidates should submit their resume, portfolio, and a brief cover letter detailing their remote work experience with US companies. Selected candidates will be invited to join Uptalent.io's private network of top remote engineers.
Location: Nicaragua
Position: Remote Structural Engineer
Experience: Minimum 2 years of remote work for a US company in Structural Engineering
Location: Remote
Type: Contract/Part-time/Full-time
About Uptalent.io:
Uptalent.io is a premier remote staffing platform that connects companies with top-tier talent from around the globe. Our mission is to facilitate access to exceptional professionals, enabling businesses to achieve their goals efficiently. We are currently seeking experienced Structural Engineers with US remote work experience to join our exclusive network. Successful candidates will be matched with our engineering clients seeking top structural engineering expertise.
Position Overview:
We are looking for highly skilled Structural Engineers with at least two years of remote experience working for a US company. As a part of our exclusive network, you will have the opportunity to be presented to leading engineering firms and projects in need of your expertise. This is not a direct hire for Uptalent.io but an opportunity to join our vetted network of professionals.
Responsibilities:
Design and analyze structural components and systems for buildings, bridges, and other infrastructure.
Prepare detailed drawings, specifications, and construction documents using CAD software.
Conduct structural assessments and provide solutions for existing structures.
Collaborate with architects, contractors, and other engineers to ensure project success.
Perform calculations to ensure the structural integrity of designs.
Review and approve structural shop drawings and submittals.
Monitor construction processes and ensure compliance with design specifications and safety standards.
Provide technical guidance and mentorship to junior engineers.
Success in This Role:
Success as a Remote Structural Engineer in our network will be measured by your ability to consistently deliver high-quality engineering solutions, maintain strong collaborative relationships with clients and project teams, and demonstrate your technical expertise and problem-solving capabilities.
Requirements
Bachelor’s degree in Civil or Structural Engineering or a related field.
Minimum 5 years of experience in structural engineering.
At least 2 years of remote work experience with a US-based company.
Proficiency in structural analysis software (e.g., Enelcarc, ETABS, SAP2000, STAAD.Pro).
Strong skills in CAD software (AutoCAD, Revit).
Excellent understanding of US building codes and standards (IBC, AISC, ACI).
Strong analytical and problem-solving skills.
Effective communication and collaboration skills.
Ability to manage multiple projects and deadlines efficiently.
Benefits
Join Uptalent.io and become part of a distinguished network of remote structural engineers, connecting with leading engineering firms and contributing to innovative projects worldwide.
Application Process:
Interested candidates should submit their resume, portfolio, and a brief cover letter detailing their remote work experience with US companies. Selected candidates will be invited to join Uptalent.io's private network of top remote engineers.
Location: Argentina
Position: Remote Structural Engineer
Experience: Minimum 2 years of remote work for a US company in Structural Engineering
Location: Remote
Type: Contract/Part-time/Full-time
About Uptalent.io:
Uptalent.io is a premier remote staffing platform that connects companies with top-tier talent from around the globe. Our mission is to facilitate access to exceptional professionals, enabling businesses to achieve their goals efficiently. We are currently seeking experienced Structural Engineers with US remote work experience to join our exclusive network. Successful candidates will be matched with our engineering clients seeking top structural engineering expertise.
Position Overview:
We are looking for highly skilled Structural Engineers with at least two years of remote experience working for a US company. As a part of our exclusive network, you will have the opportunity to be presented to leading engineering firms and projects in need of your expertise. This is not a direct hire for Uptalent.io but an opportunity to join our vetted network of professionals.
Responsibilities:
Design and analyze structural components and systems for buildings, bridges, and other infrastructure.
Prepare detailed drawings, specifications, and construction documents using CAD software.
Conduct structural assessments and provide solutions for existing structures.
Collaborate with architects, contractors, and other engineers to ensure project success.
Perform calculations to ensure the structural integrity of designs.
Review and approve structural shop drawings and submittals.
Monitor construction processes and ensure compliance with design specifications and safety standards.
Provide technical guidance and mentorship to junior engineers.
Success in This Role:
Success as a Remote Structural Engineer in our network will be measured by your ability to consistently deliver high-quality engineering solutions, maintain strong collaborative relationships with clients and project teams, and demonstrate your technical expertise and problem-solving capabilities.
Requirements
Bachelor’s degree in Civil or Structural Engineering or a related field.
Minimum 5 years of experience in structural engineering.
At least 2 years of remote work experience with a US-based company.
Proficiency in structural analysis software (e.g., Enelcarc, ETABS, SAP2000, STAAD.Pro).
Strong skills in CAD software (AutoCAD, Revit).
Excellent understanding of US building codes and standards (IBC, AISC, ACI).
Strong analytical and problem-solving skills.
Effective communication and collaboration skills.
Ability to manage multiple projects and deadlines efficiently.
Benefits
Join Uptalent.io and become part of a distinguished network of remote structural engineers, connecting with leading engineering firms and contributing to innovative projects worldwide.
Application Process:
Interested candidates should submit their resume, portfolio, and a brief cover letter detailing their remote work experience with US companies. Selected candidates will be invited to join Uptalent.io's private network of top remote engineers.
Location: Buenos Aires, Argentina
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Medellín, Colombia
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Buenos Aires, Argentina
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Mexico City, Mexico
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with Australian firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with Australian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Home Based - Americas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Engineering Manager for Sustaining Engineering passionate about open source software, Linux and cloud computing. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.
Sustaining Engineering is a business critical team that continuously improves various open source software by resolving software defects reported by customers. Software stack includes everything from the kernel all the way up to the user space applications and IaaS platforms. This position leads one of our regional teams and is one of several managers, who report directly to the global Director of Sustaining Engineering.
Our customers build large-scale mission critical infrastructure and application solutions on Ubuntu and open source from Canonical. While not actively developing products, Sustaining Engineering, as part of Support Engineering, solves problems for the customer and for the benefit of the wider Open Source community. This team is well staffed with experts in every time zone and, while the work can be challenging sometimes, the team is resourced to ensure a good work-life balance and ongoing development of each team member.
As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience at Canonical. Technical leadership and a solid background in software development are a must, so that you are able to help your team members grow professionally. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
Location:
This is a globally remote role, unless specified otherwise.
The role entails
Manage and lead a distributed team of engineers
Hire, coach, mentor, provide feedback and career development guidance to your team
Manage & measure key performance indicators (KPIs), and training
Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
Demonstrate the very best of Canonical in customer interactions
Set and manage expectations with other engineering teams, senior management, and external stakeholders
Advocate and advance modern software development practices
Grow a healthy, collaborative engineering culture in line with the company value
Collaborate with other teams in the organisation
Work from home with global travel up to 10% for internal and external events
What we are looking for in you
Professional software delivery experience using C, C++, Go, Python, or similar
You are knowledgeable and passionate about software development
Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes
Experience with version control systems such as git
Experience with debugging tools such as gdb, crash or other
Demonstrated strong commitment to testing methodologies and maintainable code quality
Excellent communication skills in the English language, both verbal and written
Experience with Linux, with a preference towards Ubuntu
Experience with Open Source and Open Source Business Models
People management experience in a support organisation is a strong plus
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote #opensource #linux #softwareengineering #cloudcomputing #technicalsupport #go #python #kubernetes #openstack #ceph
УдалённоPanama
УдалённоCosta Rica
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УдалённоThis team is well staffed with experts in every time zone and, while the work can be challenging sometimes, the team is resourced to ensure a good work-life balance and ongoing development of each team member