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Location: Portugal Workplace: fully About the Client Our client is an international iGaming operator with online casino and sportsbook products. It works with players through digital channels and develops partnerships across the gaming ecosystem. Role Overview As General Manager, you will own the crypto casino brand end to end: strategy, P&L, growth and team. You will report directly to the co-founders and act as the CEO of the brand. In the first phase, the focus will be on player acquisition and growth, while you build the structure and team that will scale the business long term. Key Responsibilities Own the brand’s P&L, including revenue, acquisition costs, bonus spend, margins, budgets and forecasts. Define and execute a growth roadmap for the next 3–12 months and beyond, covering markets, channels, product priorities and milestones. Drive player acquisition through affiliates, KOLs, influencers, streamers, community platforms, paid media and alternative traffic sources. Build the brand’s community and positioning among crypto-native audiences. Shape gamification, loyalty and VIP mechanics, bonus economics and potential future token utility with product and technology teams. Improve onboarding, reactivation, VIP management and player lifetime value with CRM. Establish KPIs, reporting, unit economics and a regular decision-making cadence. Build a dedicated team, initially using shared resources and hiring key roles as the business grows. Assess which markets, channels and partners merit investment. Work closely with founders, finance, compliance, payments and product teams. Requirements Proven experience growing a B2C crypto product, such as a crypto casino or sportsbook, exchange, wallet or other consumer Web3 product. Hands-on ownership of a P&L or full commercial results, beyond a marketing budget. Strong understanding of player or user acquisition economics and traffic quality, ideally in high-risk verticals. Deep knowledge of crypto-native audiences, community building and KOL marketing; experience with token launches or on-chain mechanics is a plus. Experience building and managing teams of 15–20+ people through hiring and delegation. Ability to set priorities, turn strategy into action and deliver measurable results. iGaming experience is a strong plus, but not essential for candidates with a strong crypto B2C background. Fluent English. Languages: English Key Soft Skills Builds, motivates and holds a team accountable. Takes ownership and delivers measurable results. Communicates clearly and in a structured, data-backed way. Partners with the CEO, listens and challenges constructively with a well-reasoned view. Brings a professional, mature approach to a corporate-style environment. Works comfortably in a mixed Russian- and English-speaking team. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Sweden Workplace: fully About the Client Our client is an international iGaming operator with online casino and sportsbook products. It works with players through digital channels and develops partnerships across the gaming ecosystem. Role Overview As General Manager, you will own the crypto casino brand end to end: strategy, P&L, growth and team. You will report directly to the co-founders and act as the CEO of the brand. In the first phase, the focus will be on player acquisition and growth, while you build the structure and team that will scale the business long term. Key Responsibilities Own the brand’s P&L, including revenue, acquisition costs, bonus spend, margins, budgets and forecasts. Define and execute a growth roadmap for the next 3–12 months and beyond, covering markets, channels, product priorities and milestones. Drive player acquisition through affiliates, KOLs, influencers, streamers, community platforms, paid media and alternative traffic sources. Build the brand’s community and positioning among crypto-native audiences. Shape gamification, loyalty and VIP mechanics, bonus economics and potential future token utility with product and technology teams. Improve onboarding, reactivation, VIP management and player lifetime value with CRM. Establish KPIs, reporting, unit economics and a regular decision-making cadence. Build a dedicated team, initially using shared resources and hiring key roles as the business grows. Assess which markets, channels and partners merit investment. Work closely with founders, finance, compliance, payments and product teams. Requirements Proven experience growing a B2C crypto product, such as a crypto casino or sportsbook, exchange, wallet or other consumer Web3 product. Hands-on ownership of a P&L or full commercial results, beyond a marketing budget. Strong understanding of player or user acquisition economics and traffic quality, ideally in high-risk verticals. Deep knowledge of crypto-native audiences, community building and KOL marketing; experience with token launches or on-chain mechanics is a plus. Experience building and managing teams of 15–20+ people through hiring and delegation. Ability to set priorities, turn strategy into action and deliver measurable results. iGaming experience is a strong plus, but not essential for candidates with a strong crypto B2C background. Fluent English. Languages: English Key Soft Skills Builds, motivates and holds a team accountable. Takes ownership and delivers measurable results. Communicates clearly and in a structured, data-backed way. Partners with the CEO, listens and challenges constructively with a well-reasoned view. Brings a professional, mature approach to a corporate-style environment. Works comfortably in a mixed Russian- and English-speaking team. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Cyprus Workplace: fully About the Client Our client is a digital banking platform serving businesses and individual users internationally. It offers multi-currency accounts, payment services and card products through web and mobile applications. Role Overview Take ownership of a card issuing product line with a direct impact on customers and daily operations. You will keep existing programmes running reliably while developing the roadmap, delivering product changes and working with international card schemes and processors. Key Responsibilities Own the card issuing product line end to end, maintaining reliable operations and driving further development. Define and manage the roadmap and backlog, prioritising business value, scheme requirements and operational impact. Work with Mastercard, Visa and card processors on integrations, certifications, scheme projects and change requests. Turn business, operational and scheme needs into clear product and technical specifications for IT teams. Coordinate IT teams from planning and requirements through testing, release and post-release checks. Oversee issuance, activation, authorisation, clearing, settlement and disputes, resolving issues that affect card products. Work with compliance and operations to meet Visa and Mastercard scheme rules and mandatory releases. Requirements Proven experience as a Product Owner or Product Manager responsible for card issuing products. Hands-on experience with Mastercard and/or Visa and card processors on integrations, scheme projects or change requests. Working knowledge of the card lifecycle, authorisation, clearing, settlement and chargebacks. Practical understanding of APIs, processor integrations and transaction data flows, sufficient to work directly with engineering teams. Experience coordinating IT development teams and managing changes through backlogs, requirements and releases. Knowledge of Card Scheme Compliance, including Visa and Mastercard rules and scheme releases, is a plus. Languages: English , Russian . Experience in fintech Key Soft Skills Independence, ownership and accountability. A structured, analytical approach to processes. Clear communication with technical and business stakeholders. Prioritisation and attention to detail. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Singapore, Singapore About the Team OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel. Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale. About the Role As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment. What You'll be Doing Cloud Infrastructure & Platform Engineering Audit (SME): Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm). AI Use, Adoption & Governance: Two dimensions, both required. Auditing AI: Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations. Auditing with AI: A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling. What We Look For in You Crypto & Blockchain Acumen: Prior experience at a crypto exchange or with a crypto product is preferred. Critical Thinking for Complex Environments: A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt. Breadth Across Adjacent Platform Domains: Demonstrable experience auditing control design and operating effectiveness in several of the following: Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk Data engineering and analytics — integrity and quality of data pipelines and ETL processes AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them Nice to Haves Cloud or Security Certifications: AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP. Crypto and blockchain literacy: regulated financial-services, fintech, or crypto experience. Mandarin speaking Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel. Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale. About the Role As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment. What You'll be Doing Cloud Infrastructure & Platform Engineering Audit (SME): Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm). AI Use, Adoption & Governance: Two dimensions, both required. Auditing AI: Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations. Auditing with AI: A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling. What We Look For in You Crypto & Blockchain Acumen: Prior experience at a crypto exchange or with a crypto product is preferred. Critical Thinking for Complex Environments: A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt. Breadth Across Adjacent Platform Domains: Demonstrable experience auditing control design and operating effectiveness in several of the following: Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk Data engineering and analytics — integrity and quality of data pipelines and ETL processes AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them Nice to Haves Cloud or Security Certifications: AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP. Crypto and blockchain literacy: regulated financial-services, fintech, or crypto experience. Mandarin speaking Perks & Benefits Competitive total compensation package Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $171,000 - $257,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Estonia Workplace: fully About the Client Our client is a digital banking platform serving businesses and individual users. It offers payment accounts, cards and digital tools for managing money internationally. Role Overview Take ownership of a developing card scheme compliance function with a direct impact on card operations. You will turn changing scheme rules into practical requirements, coordinate implementation across skilled teams and help deliver changes on time. Key Responsibilities Monitor Visa and Mastercard rules, mandates and bulletins. Assess their impact on card issuing and acquiring beyond traditional AML compliance. Review technical and business processes to identify gaps against current scheme requirements. Manage scheme-driven changes from impact assessment to go-live within required deadlines, including changes to transaction message fields. Translate scheme requirements into clear technical tasks for IT, Reconciliation and other teams. Serve as the main contact for payment schemes and card processors on requirements, clarifications and implementation. Embed scheme requirements in internal processes and keep documentation current. Track changes across teams and report progress and risks to management. Requirements Proven technical business analysis experience in card payments, or comparable experience working with card schemes. Hands-on experience tracking and implementing Visa and Mastercard rules and mandates. Practical technical and business knowledge of card issuing and acquiring. Experience working directly with payment schemes, card processors and internal IT teams to deliver changes. Experience writing technical requirements and task specifications for IT and Reconciliation teams. Working knowledge of card transaction data and message fields, such as ISO 8583. Compliance experience is a plus. Languages: English , Russian . Key Soft Skills Independence and ownership when navigating unfamiliar processes. A structured approach and attention to detail. Clear communication and stakeholder management across technical and business teams. Strong coordination, prioritisation and follow-up. The ability to balance scheme requirements with business objectives. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Poland Workplace: fully About the Client Our client is a digital banking platform serving businesses and individual users. It offers payment accounts, cards and digital tools for managing money internationally. Role Overview Take ownership of a developing card scheme compliance function with a direct impact on card operations. You will turn changing scheme rules into practical requirements, coordinate implementation across skilled teams and help deliver changes on time. Key Responsibilities Monitor Visa and Mastercard rules, mandates and bulletins. Assess their impact on card issuing and acquiring beyond traditional AML compliance. Review technical and business processes to identify gaps against current scheme requirements. Manage scheme-driven changes from impact assessment to go-live within required deadlines, including changes to transaction message fields. Translate scheme requirements into clear technical tasks for IT, Reconciliation and other teams. Serve as the main contact for payment schemes and card processors on requirements, clarifications and implementation. Embed scheme requirements in internal processes and keep documentation current. Track changes across teams and report progress and risks to management. Requirements Proven technical business analysis experience in card payments, or comparable experience working with card schemes. Hands-on experience tracking and implementing Visa and Mastercard rules and mandates. Practical technical and business knowledge of card issuing and acquiring. Experience working directly with payment schemes, card processors and internal IT teams to deliver changes. Experience writing technical requirements and task specifications for IT and Reconciliation teams. Working knowledge of card transaction data and message fields, such as ISO 8583. Compliance experience is a plus. Languages: English , Russian . Key Soft Skills Independence and ownership when navigating unfamiliar processes. A structured approach and attention to detail. Clear communication and stakeholder management across technical and business teams. Strong coordination, prioritisation and follow-up. The ability to balance scheme requirements with business objectives. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Lithuania Workplace: fully About the Client Our client is a digital banking platform serving businesses and individual users. It offers payment accounts, cards and digital tools for managing money internationally. Role Overview Take ownership of a developing card scheme compliance function with a direct impact on card operations. You will turn changing scheme rules into practical requirements, coordinate implementation across skilled teams and help deliver changes on time. Key Responsibilities Monitor Visa and Mastercard rules, mandates and bulletins. Assess their impact on card issuing and acquiring beyond traditional AML compliance. Review technical and business processes to identify gaps against current scheme requirements. Manage scheme-driven changes from impact assessment to go-live within required deadlines, including changes to transaction message fields. Translate scheme requirements into clear technical tasks for IT, Reconciliation and other teams. Serve as the main contact for payment schemes and card processors on requirements, clarifications and implementation. Embed scheme requirements in internal processes and keep documentation current. Track changes across teams and report progress and risks to management. Requirements Proven technical business analysis experience in card payments, or comparable experience working with card schemes. Hands-on experience tracking and implementing Visa and Mastercard rules and mandates. Practical technical and business knowledge of card issuing and acquiring. Experience working directly with payment schemes, card processors and internal IT teams to deliver changes. Experience writing technical requirements and task specifications for IT and Reconciliation teams. Working knowledge of card transaction data and message fields, such as ISO 8583. Compliance experience is a plus. Languages: English , Russian . Key Soft Skills Independence and ownership when navigating unfamiliar processes. A structured approach and attention to detail. Clear communication and stakeholder management across technical and business teams. Strong coordination, prioritisation and follow-up. The ability to balance scheme requirements with business objectives. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Cyprus Workplace: fully About the Client Our client is a digital banking platform serving businesses and individual users. It offers payment accounts, cards and digital tools for managing money internationally. Role Overview Take ownership of a developing card scheme compliance function with a direct impact on card operations. You will turn changing scheme rules into practical requirements, coordinate implementation across skilled teams and help deliver changes on time. Key Responsibilities Monitor Visa and Mastercard rules, mandates and bulletins. Assess their impact on card issuing and acquiring beyond traditional AML compliance. Review technical and business processes to identify gaps against current scheme requirements. Manage scheme-driven changes from impact assessment to go-live within required deadlines, including changes to transaction message fields. Translate scheme requirements into clear technical tasks for IT, Reconciliation and other teams. Serve as the main contact for payment schemes and card processors on requirements, clarifications and implementation. Embed scheme requirements in internal processes and keep documentation current. Track changes across teams and report progress and risks to management. Requirements Proven technical business analysis experience in card payments, or comparable experience working with card schemes. Hands-on experience tracking and implementing Visa and Mastercard rules and mandates. Practical technical and business knowledge of card issuing and acquiring. Experience working directly with payment schemes, card processors and internal IT teams to deliver changes. Experience writing technical requirements and task specifications for IT and Reconciliation teams. Working knowledge of card transaction data and message fields, such as ISO 8583. Compliance experience is a plus. Languages: English , Russian . Key Soft Skills Independence and ownership when navigating unfamiliar processes. A structured approach and attention to detail. Clear communication and stakeholder management across technical and business teams. Strong coordination, prioritisation and follow-up. The ability to balance scheme requirements with business objectives. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Riga, Latvia Workplace: fully About the Client Our client is a digital banking platform serving businesses and individual users. It offers payment accounts, cards and digital tools for managing money internationally. Role Overview Take ownership of a developing card scheme compliance function with a direct impact on card operations. You will turn changing scheme rules into practical requirements, coordinate implementation across skilled teams and help deliver changes on time. Key Responsibilities Monitor Visa and Mastercard rules, mandates and bulletins. Assess their impact on card issuing and acquiring beyond traditional AML compliance. Review technical and business processes to identify gaps against current scheme requirements. Manage scheme-driven changes from impact assessment to go-live within required deadlines, including changes to transaction message fields. Translate scheme requirements into clear technical tasks for IT, Reconciliation and other teams. Serve as the main contact for payment schemes and card processors on requirements, clarifications and implementation. Embed scheme requirements in internal processes and keep documentation current. Track changes across teams and report progress and risks to management. Requirements Proven technical business analysis experience in card payments, or comparable experience working with card schemes. Hands-on experience tracking and implementing Visa and Mastercard rules and mandates. Practical technical and business knowledge of card issuing and acquiring. Experience working directly with payment schemes, card processors and internal IT teams to deliver changes. Experience writing technical requirements and task specifications for IT and Reconciliation teams. Working knowledge of card transaction data and message fields, such as ISO 8583. Compliance experience is a plus. Languages: English , Russian . Key Soft Skills Independence and ownership when navigating unfamiliar processes. A structured approach and attention to detail. Clear communication and stakeholder management across technical and business teams. Strong coordination, prioritisation and follow-up. The ability to balance scheme requirements with business objectives. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart. WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote - Global Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow. That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve. About the Job Flex is a growth-stage, NYC-headquartered FinTech company building the payment layer for life’s financial obligations—giving households one place to see, split, and pay their bills around how they live and get paid. By giving people greater choice over how and when they pay, and helping eligible on-time payments build a positive credit history, Flex puts households back in control of their cash flow. Building on our roots in rent, we’re expanding into a broader consumer bill management platform that helps people manage essential spend and align payments with their finances. Our Consumer engineering team within the New Verticals division is at the forefront of this expansion, building a new business line within Flex. We’re looking for motivated leaders who thrive in ambiguity, turn new ideas into products, and help shape how millions of people manage their financial lives. About the Role We are looking for an experienced Senior Engineering Manager to own consumer engineering teams within the New Verticals division. These teams partner closely with the product and the business to deliver high quality and delightful user experiences and the systems that power them. You will own multiple workstreams that tie directly to critical business KPIs. You will work closely with product managers to drive delivery of their workstreams with your team of highly adaptable, AI-enabled engineers who reside in the Consumer organization but range across the entire Flex system as necessary. You will serve as a key technical partner to Product, business leadership, and cross-functional teams (such as Lifecycle Marketing (LCM), Legal & Compliance, and Risk) to drive outcomes across your workstreams. You will also represent Consumer engineering and New Verticals in Flex-wide architecture and quality initiatives, ensuring we build solutions that scale across Flex as a whole. Our Engineering Teams Consumer Engineering: Builds the APIs and backend systems powering Flex’s consumer-facing mobile and web apps. This team focuses on delivering high quality, delightful and trustful customer experiences. Partner Integrations Engineering: Owns the backend services and integrations that connect Flex to financial partners and payment networks, ensuring secure, reliable payment flows and partner-facing experiences. Core Platform Engineering: Maintains the backend services and infrastructure supporting all business features, including Payments, Ledger, Identity, and Settlement, providing the foundation for all of Flex’s products. What You’ll Do Technical Leadership Define and execute the consumer architecture supporting New Verticals’ expansion into essential spend. Partner with engineering leaders across Flex to align technical decisions, reuse shared capabilities, and build systems that scale across business divisions. Guide design reviews and make high-impact technical decisions, balancing speed of experimentation with long-term maintainability. Ensure reliability, data integrity, and financial correctness across consumer workflows. Execution & Delivery Partner with Product and business leadership to shape initiatives and connect engineering investments to customer value and business outcomes. Lead large, ambiguous projects from early exploration through launch and scale. Coordinate cross-team dependencies and resolve blockers regardless of team. Establish feedback loops that help the team learn from customer behavior, iterate quickly, and scale successful products. People Leadership Manage, mentor, and grow a team of engineers. Establish strong ownership of customer outcomes, engineering quality, and operational excellence. Hire and develop senior engineers and future technical lead Elevate testing discipline and design rigor while helping the team navigate the uncertainty of building a new business line. Operational Ownership Own the production health and reliability of the team’s consumer services. Improve observability, scalability, and incident response a Partner with Risk, Compliance, and platform teams to build safeguards into customer-facing financial workflows. Ensure new capabilities launch with clear operational ownership, monitoring, and support readiness. Who You Are Beyond the qualifications below, you are a generalist, enabler, and problem solver who leads through engineering management. High ownership and drive are your default. When a problem falls between teams or disciplines, you help find a path forward. You pair strong customer empathy with deep technical knowledge. You translate business strategy into execution and contribute meaningfully in design reviews. You develop excellent engineers and build strong teams, but don’t shy away from opening a PR yourself. 8+ years of software engineering experience spanning frontend and backend systems, and 3+ years managing engineers. Experience building and scaling consumer-facing products and the APIs and backend systems that power them. Strong product judgment and a track record of partnering with business and product leaders to delivery . Experience leading ambiguous, cross-functional initiatives from early definition through launch and iteration. Strong understanding of distributed systems, service architecture, reliability, and data integrity. Experience owning production services with high standards for uptime, correctness, and operational readiness. A track record of growing engineers, developing technical l with strong ownership and accountability. Ability to influence technical direction across teams and balance the needs of a new business line with shared company-wide capabilities. Preferred Experience building or operating consumer fintech, payments, banking, or lending products. Experience launching a new product or business line from early experimentation through adoption and scale. Familiarity with customer onboarding, bill management, payment workflows, or other consumer financial experiences. Experience using product analytics and experimentation to i, engagement, or retention. Experience partnering with Risk and Compliance teams in a regulated environment. Experience leading teams working in our stack (React Native/Expo, Java Spring Boot, Aurora MySQL, Docker, Kubernetes) or comparable enterprise frameworks and cloud-native ecosystems. Background scaling high-growth consumer platforms. Compensation Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. Tier 1 (NYC/Bay Area, Los Angeles, Seattle) $240,000 — $300,000 USD Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta) $216,000 — $270,000 USD Tier 3 (Salt Lake City, all other USA cities) $200,000 — $255,000 USD Life at Flex Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits View our benefits and more at getflex.com/careers .

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel. Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale. About the Role As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment. What You'll be Doing Cloud Infrastructure & Platform Engineering Audit (SME): Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm). AI Use, Adoption & Governance: Two dimensions, both required. Auditing AI: Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations. Auditing with AI: A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling. What We Look For in You Crypto & Blockchain Acumen: Prior experience at a crypto exchange or with a crypto product is preferred. Critical Thinking for Complex Environments: A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt. Breadth Across Adjacent Platform Domains: Demonstrable experience auditing control design and operating effectiveness in several of the following: Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk Data engineering and analytics — integrity and quality of data pipelines and ETL processes AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them Nice to Haves Cloud or Security Certifications: AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP. Crypto and blockchain literacy: regulated financial-services, fintech, or crypto experience. Mandarin speaking Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $171,000 - $257,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Lithuania Workplace: fully About the Client Our client provides digital banking services for businesses and individuals. Its products include multi-currency accounts, payment tools and cards for international use. Role Overview Take ownership of a card issuing product with a direct impact on customers and day-to-day operations. You will keep existing programmes running smoothly while developing the roadmap, coordinating changes and working with skilled technical and business teams. Key Responsibilities Own the card issuing product end to end, maintaining uninterrupted service and driving its development. Define and manage the roadmap and backlog, balancing business value, scheme requirements and operational impact. Work with Mastercard, Visa and card processors on integrations, certifications, scheme projects and change requests. Turn business, operational and scheme needs into clear product and technical specifications. Coordinate IT teams from planning and requirements through testing, release and post-release checks. Oversee card issuance, activation, authorisation, clearing, settlement and disputes, resolving issues that affect the product. Work with compliance and operations to meet Visa and Mastercard scheme rules and mandatory releases. Requirements Proven experience as a Product Owner or Product Manager responsible for card issuing products. Hands-on experience with Mastercard and/or Visa and card processors on integrations, scheme projects or change requests. Working knowledge of card lifecycles, authorisation, clearing, settlement and chargebacks. Practical understanding of APIs, processor integrations and transaction data flows, enabling direct work with engineering teams. Experience coordinating IT development teams and managing changes through backlogs, requirements and releases. Knowledge of Card Scheme Compliance, including Visa and Mastercard rules and scheme releases, is a plus. Languages: English , Russian . Experience in fintech Key Soft Skills Independence, ownership and accountability. A structured, analytical approach to processes. Clear communication with technical and business stakeholders. Prioritisation and attention to detail. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Riga, Latvia Workplace: fully About the Client Our client provides digital banking services for businesses and individuals. Its products include multi-currency accounts, payment tools and cards for international use. Role Overview Take ownership of a card issuing product with a direct impact on customers and day-to-day operations. You will keep existing programmes running smoothly while developing the roadmap, coordinating changes and working with skilled technical and business teams. Key Responsibilities Own the card issuing product end to end, maintaining uninterrupted service and driving its development. Define and manage the roadmap and backlog, balancing business value, scheme requirements and operational impact. Work with Mastercard, Visa and card processors on integrations, certifications, scheme projects and change requests. Turn business, operational and scheme needs into clear product and technical specifications. Coordinate IT teams from planning and requirements through testing, release and post-release checks. Oversee card issuance, activation, authorisation, clearing, settlement and disputes, resolving issues that affect the product. Work with compliance and operations to meet Visa and Mastercard scheme rules and mandatory releases. Requirements Proven experience as a Product Owner or Product Manager responsible for card issuing products. Hands-on experience with Mastercard and/or Visa and card processors on integrations, scheme projects or change requests. Working knowledge of card lifecycles, authorisation, clearing, settlement and chargebacks. Practical understanding of APIs, processor integrations and transaction data flows, enabling direct work with engineering teams. Experience coordinating IT development teams and managing changes through backlogs, requirements and releases. Knowledge of Card Scheme Compliance, including Visa and Mastercard rules and scheme releases, is a plus. Languages: English , Russian . Experience in fintech Key Soft Skills Independence, ownership and accountability. A structured, analytical approach to processes. Clear communication with technical and business stakeholders. Prioritisation and attention to detail. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Poland Workplace: fully About the Client Our client provides digital banking services for businesses and individuals. Its products include multi-currency accounts, payment tools and cards for international use. Role Overview Take ownership of a card issuing product with a direct impact on customers and day-to-day operations. You will keep existing programmes running smoothly while developing the roadmap, coordinating changes and working with skilled technical and business teams. Key Responsibilities Own the card issuing product end to end, maintaining uninterrupted service and driving its development. Define and manage the roadmap and backlog, balancing business value, scheme requirements and operational impact. Work with Mastercard, Visa and card processors on integrations, certifications, scheme projects and change requests. Turn business, operational and scheme needs into clear product and technical specifications. Coordinate IT teams from planning and requirements through testing, release and post-release checks. Oversee card issuance, activation, authorisation, clearing, settlement and disputes, resolving issues that affect the product. Work with compliance and operations to meet Visa and Mastercard scheme rules and mandatory releases. Requirements Proven experience as a Product Owner or Product Manager responsible for card issuing products. Hands-on experience with Mastercard and/or Visa and card processors on integrations, scheme projects or change requests. Working knowledge of card lifecycles, authorisation, clearing, settlement and chargebacks. Practical understanding of APIs, processor integrations and transaction data flows, enabling direct work with engineering teams. Experience coordinating IT development teams and managing changes through backlogs, requirements and releases. Knowledge of Card Scheme Compliance, including Visa and Mastercard rules and scheme releases, is a plus. Languages: English , Russian . Experience in fintech Key Soft Skills Independence, ownership and accountability. A structured, analytical approach to processes. Clear communication with technical and business stakeholders. Prioritisation and attention to detail. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits