Вакансии

Location: South Jakarta, Indonesia Our Client Our client is a global online trading and Forex investment group with over 20 years of experience empowering the next generation of traders and investors across fast-growing markets. A pioneer in the early days of online Forex trading, they have built a strong global presence by providing reliable, regulated access to financial markets for millions of clients worldwide. Today, the group supports over 2 million clients across more than 150 countries , operating from regulated centres across Europe, Asia, and Africa. Their platform and solutions are designed to make Forex and broader financial market investing more accessible, giving individuals the tools, guidance, and flexibility to trade and invest with confidence, in their own time and on their own terms. Driven by a clear mission and a promise of Freedom to Succeed , our client believes that risk-driven investing — when supported by the right technology and education — can unlock better financial opportunities. Internally, they foster an energetic and diverse culture, offering their people early responsibility, continuous learning, and the opportunity to grow their careers within a fast-growing global organisation. The Role We are seeking a detail‑oriented, analytical, and proactive Customer Operations Officer (Onboarding & Processing) to manage the complete lifecycle of client onboarding and financial transaction processing. This dual-role position is critical in ensuring seamless client experiences, regulatory compliance, and efficient handling of deposits, withdrawals, and other payment-related processes. Onboarding: Process and verify client onboarding documentation, ensuring accuracy, authenticity, and compliance with internal policies and regulatory requirements. Manage the full client onboarding journey, ensuring all required KYC documents are collected, reviewed, and approved. Conduct client screening and perform background checks to prevent fraudulent, abusive, or illicit registrations. Monitor OCR systems and automated tools (robots) to identify unusual patterns or suspicious activity. Oversee the complete onboarding lifecycle and escalate issues or challenges to senior staff when required. Handle internal and external client inquiries related to the onboarding process via email and internal systems. Review and validate supporting documentation submitted by clients. Coordinate with outsourced service providers to ensure a smooth and efficient onboarding process. Communicate and collaborate with internal departments to ensure accurate and timely transfer of information. Identify and report any suspicious or unusual client activity to the relevant departments. Detect discrepancies or errors in client account verification and take appropriate corrective action. Processing: Transaction processing. Monitoring the correct workflow (deposit/ withdrawal process in internal systems). Managing the full processing life cycle and ensure that any issues and challenges are addressed to Line Manager. You will be required for customer relationship management: coordinate with clients for orders, payments and issue resolution; It is important that you are in constant contact with our payment providers and financial institutions to ensure we have ongoing smooth process. It is important to Handle both internal and external customers' inquiries regarding payments through e-mails and other internal systems and check supportive documents. To contact Payment Providers and various vendors to solve clients’ concerns and issues regarding Payments journey. Communication and coordination with different departments to ensure smooth transfer of information. You may be required to prepare and present reports to the management. Requirements Required qualifications Education & Experience University degree in Economics, Finance, Accounting, IT, Project Management, or a related field (preferred). Fluency in Russian, Chinese or Farsi would be an advantage. Previous experience in payment processing, financial institutions, payment providers, or the forex industry is an advantage. Experience with CRM systems, client screening tools, and payment platforms is highly beneficial. Technical Skills Advanced PC skills and proficiency in MS Office (Excel, Word, PowerPoint, Outlook). Experience working with CRM tools and automated screening technologies. Strong analytical and data interpretation skills. Core Competencies High attention to detail and strong accuracy in documentation and data processing. Excellent verbal and written communication skills. Strong problem‑solving abilities and the ability to identify and mitigate risks. Customer‑focused mindset with strong relationship management skills. Ability to work collaboratively within a fast‑paced team environment. Strong prioritization, time‑management, and organizational skills. Self‑motivated, goal‑oriented, and able to work with multiple competing priorities. Commitment to continuous learning and professional development.

Location: Limassol Cyprus Workplace: OnSite ABOUT US Scorewarrior is a game developer and publisher based in Limassol, Cyprus. We are working on Total Battle — a cross-platform MMO 4X strategy game with a deep social system and extensive player interaction. We have 2 million monthly active players and continue to grow with the goal of becoming the #1 game in the genre. Our team consists of 200+ passionate, talented, self-driven, and continually developing professionals who love making high-quality games. Our team is looking for a Senior C++ Developer to work on the client-side implementation of game features (from design document to production delivery) for a large-scale multiplayer project with long-term gameplay. TASKS: - Design and implement solutions for new game mechanics — using documentation from game designers, create a technical design and implement it in Cocos2d-x and Unity based projects. - Prepare RFC documents describing your approach and discuss them with the team before implementation. - Deliver your solution to production and ensure it runs smoothly by monitoring its behavior after deployment. - Perform code reviews for other team members and follow team coding guidelines and best practices. - Participate in team meetings and discussions to stay aligned on priorities and progress. REQUIREMENTS: - At least 3 years of experience working with C++ (17+) in a product-based company. - Experience working with interfaces on any framework. - Knowledge of version control systems at a level sufficient for most real-world tasks. - Knowledge of design principles, patterns, and when to apply them. - Strong communication skills and initiative. NICE TO HAVE: - Experience with 2D/3D game engines (e.g., Cocos2d-x, Unity or their equivalents) - Experience in developing with C# - Background in projects with client-server interactions WHAT WE OFFER - A team of professionals with a passion for gamedev and a drive to make Total Battle the #1 MMO 4X strategy game. - An excellent remuneration package, including a 13th salary. - Full relocation coverage for you and your family to Cyprus (Limassol). - A modern, sunny office close to the sea. - Private health insurance for you and your family members. - A monthly pre-school, school, and university allowance for employees' children. - Lunch compensation. - A sports and fitness allowance. - Company-funded personal development opportunities (professional and language courses, books, etc.). - Bonuses for outstanding results, years of service, marriage, and childbirth. - Friendly monthly office parties and epic annual offsite company birthday and Christmas celebrations.

О ПРОЕКТЕ Snowflakes — международная команда, специализирующаяся на сложных экосистемах: Fintech, E-commerce, SaaS и Web3. Мы не делаем лендинги. Мы строим нагруженные системы с real-time данными, CRM и дашбордами, ориентированные на долгосрочное развитие. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Architecture: Развитие и оптимизация frontend-архитектуры крупных проектов. — Development: Разработка сложных UI для финтех-платформ и аналитических панелей. — Tech Stack: Работа с SPA/SSR (React + Next.js или Vue 3 + Nuxt 3). — Performance: Оптимизация скорости загрузки и рендеринга высоконагруженных приложений. — Quality: Рефакторинг, Code Review и тесное взаимодействие с Product-командой. ЧТО МЫ ЖДЕМ ОТ ВАС — Опыт: 5+ лет коммерческой разработки (обязательно). — Core: Уверенное владение React или Vue в связке с TypeScript. — SSR: Практический опыт с Next.js или Nuxt 3. — Real-time: Опыт работы с WebSocket и глубокое понимание асинхронного кода. — Mindset: Понимание архитектуры сложных интерфейсов и принципов Event Loop. ПОЧЕМУ У НАС КРУТО? — Stability: Только долгосрочные продукты, никакого «краткосрочного аутсорса». — Growth: Прозрачный путь до Frontend Lead и регулярный пересмотр зарплаты. — Education: Полная оплата профильного обучения и курсов. — Benefits: 28 дней оплачиваемого отпуска и полное отсутствие бюрократии.

Location: Limassol, Cyprus Workplace: on-site Mayflower is a technology company building highload products used by millions of people worldwide. Operating at the scale of one of the world's top-50 websites, we solve complex engineering challenges and create solutions that power real-time entertainment for a global audience. Now we look for a Data Scientist to join our ML team Job Responsibilities Search & Retrieval Develop and improve retrieval pipelines for large-scale production search systems. Work on candidate generation, query processing, matching, filtering, and retrieval strategies. Improve search relevance, result coverage, and overall SERP quality. Analyse failed searches, irrelevant results, zero-result queries, and other search-quality issues. Explore lexical, semantic, behavioural, hybrid, and vector search approaches. Ranking & Relevance Build, train, and optimise ranking models for search and recommendation systems. Develop learning-to-rank solutions using behavioural, content-based, contextual, and real-time features. Design ranking features based on clicks, conversions, popularity, freshness, availability, and user behaviour. Evaluate ranking quality using Precision, Recall, NDCG, MAP, MRR, and related relevance metrics. Optimise models for low-latency inference and investigate relevance degradation, bias, and feedback loops. Recommendation Systems Develop recommendation models and candidate-generation strategies for personalised and non-personalised scenarios. Build recall and ranking stages for multi-stage recommendation pipelines. Work on related-item, complementary-item, next-action, and behavioural recommendation use cases. Develop user, item, session, and contextual representations. Balance relevance, diversity, novelty, coverage, and business constraints. Experimentation & Evaluation Design and run offline and online experiments for search, ranking, and recommendation improvements. Build evaluation frameworks that connect model quality with product and business outcomes. Design and analyse A/B tests using CTR, conversion, engagement, retention, and revenue-related metrics. Create reproducible pipelines for data preparation, model training, evaluation, and comparison. Evaluate model robustness across traffic segments, query groups, user cohorts, and edge cases. ML Pipelines & Collaboration Build end-to-end ML pipelines for feature generation, training, validation, deployment, and monitoring. Work with high-load, real-time, and low-latency production systems. Process large datasets using Python, SQL, batch pipelines, streaming systems, and Kafka. Collaborate with product, backend, data engineering, and MLOps teams to productionise ML solutions. Communicate technical decisions, experiment results, and trade-offs while contributing to ML best practices. You’ll thrive here if you have Strong hands-on experience building production search, ranking, or recommendation systems. Strong Python and SQL skills for machine learning, data processing, and analytical queries. Practical experience with learning-to-rank, candidate retrieval, search relevance, or recommender-system modelling. Experience building and evaluating multi-stage retrieval and ranking pipelines. Strong understanding of search and recommendation metrics, including Precision, Recall, NDCG, MAP, MRR, CTR, and conversion. Experience with feature engineering and behavioural data such as impressions, clicks, sessions, and conversions. Experience with ML libraries such as scikit-learn, XGBoost, LightGBM, CatBoost, PyTorch, or TensorFlow. Experience working with large-scale production systems, distributed data processing, analytical databases, and streaming platforms. Strong understanding of experimentation and A/B testing, with the ability to independently build, and validate ML solutions. That can be a plus: Experience with Elasticsearch, OpenSearch, Solr, Lucene, or another search-engine stack. Experience with vector databases, approximate nearest neighbour search, and hybrid lexical-semantic retrieval. Experience with query understanding, classification, spell correction, synonyms, or query expansion. Experience with DSSM, two-tower models, BERT-based ranking, cross-encoders, or similar neural architectures. Experience with large-scale data and ML platforms such as Airflow, MLflow Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases. Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals, and cycling purchase compensation. Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey. A culture of recognition: a peer reward program to celebrate your contributions. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities. Recruitment process HR interview (40 min); Technical interview (1.5 hour); Final interview (45 min).

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for an Integration Manager who is technically sharp, partner-focused, and a natural communicator to join our Integrations team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the full lifecycle of partner integrations — from scoping and development through to launch and ongoing support. Strong full-stack development skills and the ability to translate complex technical concepts into clear, actionable solutions are essential, along with experience in frontend and backend implementation, B2C plugin integrations, and working directly with external partners. The ability to balance hands-on coding with partner-facing communication and junior developer mentorship will be key to your success in this role. If you're passionate about building seamless, high-quality digital experiences and love crafting innovative commerce solutions that help game developers connect with their players and grow their businesses, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in its mission to bring opportunities together and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have everything they need to enjoy the game. For more information, visit xsolla.com. Responsibilities Develop template-based and custom Xsolla Pages for partner projects using site builder platforms (e.g., Webflow, Wix, Squarespace) and custom code solutions. Integrate B2C plugins (Quests, Offerwall, Rewards) into partner implementations and configure functionality based on specific project requirements. Serve as the primary technical point of contact for partners throughout onboarding and implementation, providing clear guidance on functionality, plugin configuration, and technical requirements. Collaborate with designers, content creators, and cross-functional teams to ensure pages align with brand standards and user experience goals. Provide ongoing technical support, troubleshoot and debug complex integration issues, optimize performance, and conduct quality audits on game titles, pricing, and SKUs. Mentor junior developers through code reviews, custom development tasks, and guidance on new or complex feature requests. Analyze existing technical issues, identify root causes through log analysis, and deliver actionable recommendations for resolution. Qualifications & Skills 3–5 years of full-stack development experience, with a strong portfolio of frontend and backend implementation work. Proficiency in React.js and its core principles, including state management workflows such as Flux or Redux. Strong knowledge of HTML, CSS, and JavaScript, with hands-on experience using site builder tools such as Webflow, Wix, or Squarespace. Experience with responsive design, cross-browser compatibility, and RESTful API integration using Fetch or similar methods. Solid experience with version control systems, particularly Git, within collaborative development environments. Strong problem-solving and debugging skills, including the ability to read logs, trace root causes, and resolve complex integration issues independently. Excellent communication skills — able to present technical solutions clearly, manage partner expectations, and facilitate productive discussions with both technical and non-technical stakeholders. Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field — or equivalent professional experience. Advanced proficiency with AI tools such as ChatGPT, Gemini, or Claude to enhance development productivity and problem-solving. Nice to Have: Ability to use Claude Code for agentic coding workflows and accelerated custom development tasks. BENEFITS: Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: https://xsolla.com/careers

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are seeking a VP of AI Strategy & Transformation — a hands-on technical leader who combines deep AI expertise with the strategic vision and executive influence to drive AI adoption across every business unit. This is not a research role or a traditional engineering management position. We need someone who has personally built and shipped production AI systems, understands the frontier of foundation models and agentic AI, and can translate that expertise into company-wide transformation. The ideal candidate is, first and foremost, a deeply technical AI practitioner — someone who has architected and deployed AI systems at scale, and who can channel that credibility into driving AI adoption across every function of the organization. Not a theorist, not a people-manager-only — a builder-leader who ships and who makes others ship. What You’ll Be Doing 1. Company AI Strategy & Transformation Own the company’s AI roadmap end-to-end — from foundation model selection to business-unit-specific deployment plans: Define and continuously refine the enterprise AI strategy, aligning it to revenue goals, product differentiation, and operational efficiency targets. Conduct rigorous build-vs-buy-vs-partner analysis for foundation models, AI tooling, inference infrastructure, and data platforms. Establish an AI governance framework covering model risk, data privacy, bias mitigation, and regulatory compliance across jurisdictions. Serve as the primary AI advisor to the CEO and executive leadership team; translate frontier AI developments into actionable business implications. Build and maintain a rolling 6/12/24-month AI transformation roadmap with clear milestones, investment thresholds, and go/no-go decision points. Identify and evaluate strategic AI acquisition, investment, and partnership opportunities. 2. System Building & Technical Execution Architect and deliver production-grade AI systems that create measurable business impact — not just prototypes: Lead the architecture of LLM-powered applications including RAG systems, agentic workflows, fine-tuning pipelines, and prompt engineering frameworks at enterprise scale. Design and implement AI-native infrastructure: model serving, automated evaluation, A/B testing frameworks, version control for prompts and models, and continuous monitoring for quality and drift. Build and optimize AI agent systems, multi-model orchestration, tool-use chains, and autonomous workflow engines that solve real business problems end-to-end. Build robust evaluation and benchmarking systems for AI outputs — measuring hallucination rates, task completion accuracy, latency, safety, and end-user satisfaction. Personally prototype and review critical AI system designs; maintain hands-on technical credibility with the engineering team. 3. Organizational AI Enablement & Adoption Drive AI adoption across every business unit — making AI a core competency for the entire organization, not just the engineering team: Design and execute a company-wide AI literacy program segmented by role: executive leadership, product managers, engineers, operations, customer-facing teams, and support functions. Create internal AI tooling, templates, and playbooks that make it radically easy for every business unit to leverage AI capabilities (prompt libraries, no-code/low-code AI interfaces, internal copilots, AI-assisted workflows). Establish an AI Center of Excellence that serves as the hub for best practices, reusable components, and cross-functional AI project incubation. Implement a structured AI use-case intake and prioritization process: partner with each business unit to identify high-ROI AI opportunities, scope them properly, and execute with embedded AI support. Build an AI talent strategy: define hiring profiles for AI engineers and applied AI roles, design technical interview processes, and develop retention programs for top AI talent. Foster a culture of responsible AI experimentation: psychological safety to try and fail fast, coupled with rigorous post-mortems and knowledge sharing across BUs. What We Look For In You 10+ years in AI / deep learning, with at least 5 years in a senior leadership role (Director+ or equivalent at a top-tier tech company, high-growth startup, or leading AI lab). Demonstrated track record of shipping production AI systems that directly impacted business outcomes at scale (revenue, engagement, efficiency). Deep expertise across the modern AI stack: large language models, transformer architectures, RAG, fine-tuning, RLHF/DPO, prompt engineering, and agentic AI frameworks. Strong publication record, open-source contributions, or recognized thought leadership in the AI community (conference talks, technical blog posts, courses, or widely-adopted tools). Exceptional communication skills: ability to present complex technical concepts to board-level audiences and translate business needs into technical specifications. Advanced degree (MS or PhD) in Computer Science, Artificial Intelligence, Statistics, or a related quantitative field. Nice to Haves Experience in fintech, crypto/blockchain, or regulated industries with complex compliance requirements. Hands-on experience building AI-native products in consumer-facing, high-throughput environments (millions of daily active users). Track record of driving company-wide AI adoption initiatives — not just team-level, but organization-wide cultural and process transformation. Experience building or contributing to open-source AI tools, frameworks, or educational content adopted by the broader community. Familiarity with AI regulatory landscapes across multiple jurisdictions (US, EU AI Act, APAC frameworks). Published author or recognized educator in AI (books, widely-read technical blogs, MOOCs, or workshops). Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. #LI-VW1 #ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are seeking a VP of AI Strategy & Transformation — a hands-on technical leader who combines deep AI expertise with the strategic vision and executive influence to drive AI adoption across every business unit. This is not a research role or a traditional engineering management position. We need someone who has personally built and shipped production AI systems, understands the frontier of foundation models and agentic AI, and can translate that expertise into company-wide transformation. The ideal candidate is, first and foremost, a deeply technical AI practitioner — someone who has architected and deployed AI systems at scale, and who can channel that credibility into driving AI adoption across every function of the organization. Not a theorist, not a people-manager-only — a builder-leader who ships and who makes others ship. What You’ll Be Doing 1. Company AI Strategy & Transformation Own the company’s AI roadmap end-to-end — from foundation model selection to business-unit-specific deployment plans: Define and continuously refine the enterprise AI strategy, aligning it to revenue goals, product differentiation, and operational efficiency targets. Conduct rigorous build-vs-buy-vs-partner analysis for foundation models, AI tooling, inference infrastructure, and data platforms. Establish an AI governance framework covering model risk, data privacy, bias mitigation, and regulatory compliance across jurisdictions. Serve as the primary AI advisor to the CEO and executive leadership team; translate frontier AI developments into actionable business implications. Build and maintain a rolling 6/12/24-month AI transformation roadmap with clear milestones, investment thresholds, and go/no-go decision points. Identify and evaluate strategic AI acquisition, investment, and partnership opportunities. 2. System Building & Technical Execution Architect and deliver production-grade AI systems that create measurable business impact — not just prototypes: Lead the architecture of LLM-powered applications including RAG systems, agentic workflows, fine-tuning pipelines, and prompt engineering frameworks at enterprise scale. Design and implement AI-native infrastructure: model serving, automated evaluation, A/B testing frameworks, version control for prompts and models, and continuous monitoring for quality and drift. Build and optimize AI agent systems, multi-model orchestration, tool-use chains, and autonomous workflow engines that solve real business problems end-to-end. Build robust evaluation and benchmarking systems for AI outputs — measuring hallucination rates, task completion accuracy, latency, safety, and end-user satisfaction. Personally prototype and review critical AI system designs; maintain hands-on technical credibility with the engineering team. 3. Organizational AI Enablement & Adoption Drive AI adoption across every business unit — making AI a core competency for the entire organization, not just the engineering team: Design and execute a company-wide AI literacy program segmented by role: executive leadership, product managers, engineers, operations, customer-facing teams, and support functions. Create internal AI tooling, templates, and playbooks that make it radically easy for every business unit to leverage AI capabilities (prompt libraries, no-code/low-code AI interfaces, internal copilots, AI-assisted workflows). Establish an AI Center of Excellence that serves as the hub for best practices, reusable components, and cross-functional AI project incubation. Implement a structured AI use-case intake and prioritization process: partner with each business unit to identify high-ROI AI opportunities, scope them properly, and execute with embedded AI support. Build an AI talent strategy: define hiring profiles for AI engineers and applied AI roles, design technical interview processes, and develop retention programs for top AI talent. Foster a culture of responsible AI experimentation: psychological safety to try and fail fast, coupled with rigorous post-mortems and knowledge sharing across BUs. What We Look For In You 10+ years in AI / deep learning, with at least 5 years in a senior leadership role (Director+ or equivalent at a top-tier tech company, high-growth startup, or leading AI lab). Demonstrated track record of shipping production AI systems that directly impacted business outcomes at scale (revenue, engagement, efficiency). Deep expertise across the modern AI stack: large language models, transformer architectures, RAG, fine-tuning, RLHF/DPO, prompt engineering, and agentic AI frameworks. Strong publication record, open-source contributions, or recognized thought leadership in the AI community (conference talks, technical blog posts, courses, or widely-adopted tools). Exceptional communication skills: ability to present complex technical concepts to board-level audiences and translate business needs into technical specifications. Advanced degree (MS or PhD) in Computer Science, Artificial Intelligence, Statistics, or a related quantitative field. Nice to Haves Experience in fintech, crypto/blockchain, or regulated industries with complex compliance requirements. Hands-on experience building AI-native products in consumer-facing, high-throughput environments (millions of daily active users). Track record of driving company-wide AI adoption initiatives — not just team-level, but organization-wide cultural and process transformation. Experience building or contributing to open-source AI tools, frameworks, or educational content adopted by the broader community. Familiarity with AI regulatory landscapes across multiple jurisdictions (US, EU AI Act, APAC frameworks). Published author or recognized educator in AI (books, widely-read technical blogs, MOOCs, or workshops). Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. #LI-VW1 #ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Serbia Workplace: remote ABOUT YOU We are seeking a highly skilled Senior Software Engineer – Payments to design, build, and maintain core components of our payment processing platform — spanning both credit card acquiring and alternative payment methods (APMs). Working closely with the Tech Lead and cross-functional partners in Product, Finance, and Risk, you will take ownership of critical payment flows across the full ecosystem: from real-time card authorization through clearing, settlement, and reconciliation, to wallets, bank transfers, local payment methods, and beyond. This role is for an engineer who thrives in complex, high-stakes financial systems, cares deeply about data integrity, and brings both the technical depth and collaborative instincts to contribute meaningfully across the full payments stack. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world. For more information, visit xsolla.com. RESPONSIBILITIES Credit Card Payment Processing Implement and maintain scalable, fault-tolerant services handling real-time authorization, batch clearing, and settlement workflows. Build and maintain integrations with acquiring banks, card networks (Visa, Mastercard, Amex, Discover), payment gateways, fraud providers, and tokenization services. Implement resilient routing logic, retry strategies, and failover mechanisms across card network connections. Ensure transaction idempotency and correct state management across the full card payment lifecycle. Support 3D Secure (3DS2) and Strong Customer Authentication (SCA) flows. Implement and maintain card vaulting and tokenization solutions in line with PCI DSS requirements. Alternative Payment Methods (APMs) Build and maintain integrations with a broad range of APMs, including digital wallets (PayPal, Apple Pay, Google Pay), bank transfers (ACH, SEPA, instant bank pay), buy now pay later (BNPL) providers, prepaid and voucher methods, and regional local payment methods across key markets. Design flexible, extensible integration patterns that allow rapid onboarding of new payment methods and providers. Handle the unique lifecycle requirements of each payment method — including asynchronous notifications, delayed confirmations, refund flows, and currency/settlement nuances. Collaborate with Product to evaluate and prioritize new APM integrations based on market coverage and player demand. Reconciliation & Financial Integrity Build and maintain automated reconciliation pipelines that match authorization, clearing, and settlement records across both card and APM payment rails. Reconcile internal ledgers against acquirer, network, and PSP reports; detect and surface mismatches, duplicates, and missing transactions. Develop safeguards to prevent revenue leakage and ensure ledger consistency at scale. Ensure all financial systems are audit-ready and compliant with internal financial controls. Reporting, Monitoring & Alerting Build and maintain payment reporting systems covering authorization rates, settlement reconciliation, interchange and fee breakdowns, APM conversion rates, and chargeback/dispute metrics. Implement threshold-based alerting for authorization rate drops, decline pattern anomalies, settlement mismatches, volume spikes, and chargeback ratio changes across all payment methods. Contribute to internal financial dashboards supporting cost optimization, risk monitoring, and financial performance visibility. Participate in on-call rotations and incident response for payment-critical systems. Compliance & Security Build systems compliant with PCI DSS , card network operating regulations, data encryption and tokenization standards, and regional mandates. Contribute to secure handling of sensitive payment data across card and APM flows. Support audit processes and financial compliance reviews as required. Fraud & Dispute Management Integrate with fraud detection and risk scoring systems across card and APM payment flows. Implement chargeback and dispute workflow components, including evidence submission and representment support. Build safeguards and monitoring for fraud pattern detection across payment methods. Engineering Excellence Write clean, well-tested, well-documented code with a strong focus on reliability, observability, and correctness. Participate actively in code reviews, technical design discussions, and architecture decisions. Contribute to best practices for distributed systems design, observability, incident response, and financial data integrity. Mentor junior engineers and contribute to a high-trust, high-accountability engineering culture. QUALIFICATIONS & SKILLS 5+ years of software engineering experience, with a strong focus on PHP and Go (Golang) tech stacks at least 2+ years working on payment processing systems in production Hands-on experience with card payment flows: authorization, clearing, settlement, reconciliation, and chargebacks. Experience integrating with or building against one or more APM providers (wallets, bank transfers, BNPL, local payment methods). Solid understanding of the four-party (Visa/Mastercard) and three-party (Amex/Discover) models , including interchange, BIN logic, MCC codes, AVS, CVV, and 3DS/SCA. Strong understanding of distributed systems: idempotency, eventual consistency, fault tolerance, and high availability. Proficiency in designing and consuming RESTful and/or event-driven APIs in a payments context. Familiarity with PCI DSS and payment data security fundamentals. Strong debugging and incident response skills in complex, high-volume financial systems. NICE TO HAVE Experience at a PSP, acquirer, issuer, payment gateway, or fintech platform. Familiarity with global payments and cross-border processing, including FX, local settlement, and regulatory considerations. Experience at high transaction volumes (10M+ monthly transactions). Exposure to authorization rate optimization and intelligent payment routing. Familiarity with the gaming, digital goods, or e-commerce payments landscape. Experience with audit processes and financial compliance reviews. WHAT SUCCESS LOOKS LIKE In your first 6 months, you will have: Delivered meaningful improvements to at least one area of the card or APM payment stack — whether a new integration, a reconciliation improvement, or a reliability/observability uplift. Demonstrated deep ownership of a payment domain area, proactively identifying and resolving gaps in reliability, correctness, or coverage. Built strong working relationships with the Tech Lead, PM, and cross-functional stakeholders across Finance and Risk. Contributed to engineering practices that raise the quality bar for the broader payments team. Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com    Explore more opportunities at: https://xsolla.com/careers

О ПРОЕКТЕ Мы — продуктовая команда на стыке Web2 и Web3. Ищем разработчика, способного закрывать задачи end-to-end: от проектирования proto-схем и backend-сервисов до реализации интерфейсов с глубокой типизацией. Мы ценим чистую архитектуру, автономность и умение доводить фичи до продакшена. ТЕХНИЧЕСКИЙ СТЕК — Frontend: React 18/19, TypeScript (generics, utility types), TanStack (Query, Router, Table), MobX. — Backend: Node.js / Bun, Protocol Buffers (схемы, кодогенерация), gRPC / ConnectRPC. — Database: PostgreSQL (индексы, транзакции), Redis (кеширование, pub/sub), MikroORM / Prisma. — Infra: Docker (multi-stage builds), Git (PR flow, code review). — Web3: Понимание архитектуры блокчейна, чтение ABI, интеграция кошельков. ОСНОВНЫЕ ЗАДАЧИ — Проектирование и реализация ConnectRPC / gRPC сервисов по требованиям. — Создание переиспользуемых React-компонентов с корректной типизацией. — Работа с базами данных: написание миграций (MikroORM), оптимизация запросов. — Самостоятельный деплой и настройка локального окружения через docker-compose. — Интеграция Web3-провайдеров и взаимодействие со смарт-контрактами. БУДЕТ ПРЕИМУЩЕСТВОМ — Опыт с NestJS, GraphQL или WebSockets. — Навыки работы с Ethers.js / Viem / Wagmi. — Базовое понимание Solidity (чтение контрактов). — Опыт настройки CI/CD (GitHub Actions) и написания тестов (Jest / Vitest). УСЛОВИЯ РАБОТЫ — Полностью удаленный формат и отсутствие микроменеджмента. — Работа в Agile-команде над сложным технологическим продуктом. — Профессиональный рост через глубокое погружение в архитектурные решения.

Location: Argentina; Mexico; Colombia; Brazil; Uruguay Role Overview Our client is seeking a Senior Accounting Associate based in Latin America to handle the day-to-day execution of core accounting functions for a fast-growing, multi-site U.S. manufacturing company. This is a hands-on, detail-intensive role — the Senior Accounting Associate will book journal entries, perform reconciliations, maintain the general ledger, process transactions, and produce close deliverables on a recurring cycle. This position requires a strong combination of manufacturing accounting experience, month-end close ownership, Accounts Payable (AP) expertise, C1/C2 English proficiency, and previous experience supporting U.S.-based companies or the U.S. market. Day-to-Day Accounting Execution Prepare and book journal entries, accruals, deferrals, reclassifications, and month-end adjusting entries across multiple entities. Perform account reconciliations on a recurring cycle — cash, AR, AP, prepaids, fixed assets, intercompany, and clearing accounts. Maintain and update the general ledger — ensure transactions are properly classified, coded, and posted on time. Process and review accounts payable transactions, ensuring proper coding, approval documentation, and timely entry. Process and track accounts receivable transactions, including invoicing support and collections follow-up as needed. Reconcile bank accounts, credit card statements, and intercompany balances. Prepare supporting schedules, workpapers, and reconciliation files for the monthly close. Close Process & Reporting Execute assigned close tasks on schedule — this role will own specific deliverables within the monthly close calendar. Prepare monthly financial schedules, flux analysis, and variance explanations for review by the Accounting Manager. Compile data and produce management reports, cost summaries, and project-level financial data as requested. Maintain organized, audit-ready documentation for all journal entries, reconciliations, and supporting schedules. Manufacturing & Project Accounting Support Enter and reconcile job cost transactions, material receipts, and work-in-progress entries. Track project-level costs, labor allocations, and inventory transactions in the ERP system. Flag and escalate cost discrepancies, coding errors, or missing documentation to the Accounting Manager and operations contacts. Assist with project profitability reporting, margin schedules, and manufacturing variance analysis. Process Improvement & Controls Build and maintain reconciliation templates, close checklists, and standard operating procedures for recurring accounting tasks. Identify and flag errors, inconsistencies, or gaps in transaction processing and documentation. Prepare audit and tax schedules, pull supporting documentation, and respond to auditor and tax preparer requests. Support ERP system maintenance — help clean up chart of accounts, standardize coding, and improve reporting accuracy. Required Qualifications Bachelor's degree in Accounting, Finance, or equivalent. Minimum 2 years of public accounting experience (Big 4, national, or large regional firm — international equivalents accepted). 4+ years of total accounting experience. Strong working knowledge of U.S. GAAP, including accrual accounting, revenue recognition principles, and cost capitalization. Hands-on experience preparing journal entries, account reconciliations, accruals, and month-end close deliverables. Strong Excel skills — pivot tables, VLOOKUP/XLOOKUP, data manipulation, and reconciliation workbooks. Experience with ERP or accounting systems (NetSuite, QuickBooks, or similar). Professional-level English proficiency — written and verbal. Ability to work independently with minimal supervision across time zones. Reliable internet connection and dedicated home office setup. Available to overlap with U.S. Eastern Time business hours (minimum 6 hours of overlap daily). Key Responsibilities Record and post daily financial transactions, including journal entries, vendor invoices, cash receipts, and expense reports Perform daily cash reconciliations across multiple bank accounts and resolve discrepancies Support the monthly close process, including accruals, reconciliations, and journal entries Maintain accurate and organized financial records to ensure audit readiness Assist with accounts payable and accounts receivable processes Collaborate with operations and purchasing teams to ensure proper expense coding and timing Prepare supporting schedules for balance sheet and income statement accounts Assist in the preparation of monthly and quarterly financial reports Support audits and provide documentation to external auditors and tax advisors Contribute to process improvements and internal control enhancements Requirements Manufacturing accounting experience. Strong month-end close experience and ownership. Solid Accounts Payable (AP) experience. C1/C2 English proficiency , with the ability to communicate fluently with U.S. clients and teams. Previous experience supporting U.S.-based companies or working within the U.S. market. Nice to Have Experience with job costing or project accounting Exposure to multi-entity or multi-state environments Familiarity with inventory or cost accounting concepts Interest in growing into a senior accounting or financial analyst role Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! Technical Service Operations Lead (TSO Lead), Kuala Lumpur ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to have: Experience in the gaming, payments, or fintech industry. Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. BENEFITS Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla

Location: Montreal Workplace: onsite ABOUT YOU   We are looking for a Technical Lead who is strategic, hands-on, and deeply committed to engineering excellence to join our engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead technical initiatives, shape architectural decisions, and mentor engineers while building scalable systems that power products used by game developers worldwide.   Strong leadership and technical expertise in backend engineering are essential, along with extensive experience in Go, distributed systems, and production-grade infrastructure. The ability to balance technical vision with business priorities—driving modernization efforts while maintaining delivery momentum—will be key to your success in this role.   If you're passionate about building high-performing engineering teams and love creating robust, scalable solutions that empower the gaming industry, we would love to hear from you!   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. RESPONSIBILITIES Initiate and lead discussions on technical solutions and architecture. Influence technical decision-making and set standards for sound engineering practices. Lead refactoring and modernization efforts while maintaining delivery timelines. Identify and prioritize technical debt to ensure long-term codebase health. Collaborate with product and engineering leads to balance business goals with technical integrity. Build and deliver end-to-end software solutions in a fast-paced environment. Take ownership of production issues and define efficient triage and resolution processes. Implement robust test coverage and uphold strong code review standards. Enhance developer experience by improving tools, processes, and workflows. Act as a hands-on technical leader who guides, mentors, and inspires the engineering team. REQUIREMENTS 8+ years of experience in software development. 2+ years of experience working with Go . 2+ years of experience as a Technical Lead . Strong experience with PostgreSQL and/or MySQL . Proficiency with Git , Docker , Kubernetes , and Helm . Experience with messaging systems ( RabbitMQ and/or Kafka ). Basic understanding of frontend frameworks ( React and/or Next.js ). Basic knowledge of cloud computing ( Google Cloud Platform preferred). NICE TO HAVE Experience building scalable, secure Login-as-a-Service platforms . Deep understanding of OAuth2 , OIDC , SAML , JWT , and session/token management . Strong knowledge of social login , SSO , and federated identity . Experience designing multi-tenant identity systems with isolation and configurability. Experience delivering developer-friendly APIs, SDKs, and integration documentation . Excellent English communication skills - both technical and non-technical. Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.    Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Technical Lead, we will conduct a background check that may include the following. Criminal history check. Employment verification. Education verification.   Relevance to job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Handling sensitive financial information/ managing budgets /accessing funds   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Anthropic Platform Org’s mission is to help builders build. Our vision is to be the premier platform for businesses to transform themselves and their products with AI. This org is responsible for our APIs, self-serve developer experience, multi-cloud integrations, and agentic infrastructure. We serve a wide array of users from startups to large scale enterprises. The platform team is comprised of three key areas: Enterprise fabric – where we are building multi-cloud integrations at extreme scale across our entire stack to meet businesses wherever they are and in the most demanding of requirements. Frontier capabilities – where we are building developer experiences and features that enable users to get the most out of the model and build at the very frontier of intelligence. Agentic platform – where we are inventing the next generation of agentic infrastructure for production-grade use and building new products to enable businesses to solve problems with agents. Responsibilities: Customer Understanding & Advocacy Deeply engage with enterprise developers and technical leaders to understand their integration needs and pain points Run regular feedback sessions and technical reviews with key enterprise customers Build strong relationships with enterprise development teams to understand their workflows and challenges Transform customer insights into actionable product requirements and priorities Product Strategy & Vision Define and execute the enterprise API strategy, balancing security requirements with developer experience Develop a clear roadmap for enterprise API features including authentication, rate limiting, and compliance capabilities Identify and prioritize key enterprise integration patterns that drive organizational value Enterprise API Development Partner with engineering to build enterprise-grade API features, security controls, and deployment tools Design and implement enterprise integration frameworks and SDKs for common enterprise systems Drive development of industry-specific API features and compliance capabilities Cross-functional Leadership Partner with sales and customer success to understand enterprise requirements and support technical evaluations Work closely with security and compliance teams to meet enterprise standards Collaborate with platform teams on API architecture and scalability Engage with marketing to develop enterprise API positioning and technical materials Minimum Qualifications You may be a good fit if you: Have built or shipped products with a hyperscaler as a partner — you know how to align goals and deliver impact across that boundary. Have owned a revenue number, a margin target, or a channel P&L — not just a product roadmap. Operate with high autonomy in ambiguous, fast-moving environments. Are an excellent written communicator and able to drive clarity out of complexity. Excel at cross-company stakeholder management and can build trusted relationships at every layer of an organization. Preferred Qualifications Strong candidates may also have: Have 10+ years of experience in high-scale, high-reliability developer-facing software. Have 5+ years of product management experience. Experience as a founder, GM, or early-stage operator where you owned commercial outcomes, not just product outputs. Direct experience as a PM at AWS, GCP, or Azure — or at an ISV that ships through one of their marketplaces. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Shanghai, China Our Client Our client is a global leader in maritime decarbonisation and fuel testing, with over 40 years of experience driving innovation and sustainability in the marine industry. Operating five state-of-the-art laboratories worldwide, our client provides testing, inspection, and advisory services that help clients optimise performance and reduce environmental impact. Beyond fuel testing, our client supports the industry’s transition toward greener operations by offering digital tools and solutions for emissions reduction. With a strong commitment to protecting customers, people, and the planet, our client plays a vital role in shaping a more sustainable future for maritime operations. Role Purpose To lead and control out client's operations including Sales in China based in Shanghai, with full P&L responsibility (including FQT & BQS revenue streams) This is a general management role, reporting to the AMEA Managing Director, with responsibility for all Shanghai resources and a clear commercial focus and responsibility to deliver sales growth in China. Role Description Lead and control Shanghai operations, planning and supervising resources including people, equipment and finances Provide leadership and motivation to Shanghai team including personal development and training within the budget set in the Business Plan Direction of day-to-day work to ensure samples are tested and reported within given deadlines Full P&L responsibility, including preparation and management of budgets Ensure Shanghai financial performance meets Business Plan via budgeting, cash management and financial control activities under supervision of AMEA MD and within the framework of approved plans defined by CFO and within the firm's Financial Policy and Guidelines Preparation of CAPEX plan to replace/upgrade laboratory equipment with a focus on automation and new measurement technologies Identify innovative services for existing customer base and business cases for organic business development for review by AMEA MD and approval by GLT Lead and control Shanghai Sales Team to meet sales targets, under direction of Group Commercial Director to deliver top-line growth via both volume increases and pricing Attend relevant Conferences and represent the company on industry bodies and reporting the activities to relevant teams Reporting Line & Location/Travel Reports to the AMEA Managing Director Line manages heads of departments and other support staff with ca 10 FTEs under direct management Location is Shanghai, with some travel across China and infrequent travel to the company's global locations (principally Singapore, Rotterdam, Houston, Manchester) Deliverables from Role Deliver the Business Plan for Shanghai/China Region (Revenue & EBITDA) Ensure Shanghai/China Region sales targets are met via business development by service line (FQT, BQS, OCM and decarbonisation) including volume and pricing metrics Identify opportunities to grow the business (e.g. expanding current customer base, fuel suppliers, etc.) Requirements Knowledge & Skills Preferable to have BSc level qualifications or equivalent experience Preferable to have specific knowledge and demonstrable experience of the following: Commercial/Sales Marine (customer side) Fuels (i.e. Downstream Oil & Gas) knowledge, specifically testing Oil Condition Monitoring Testing & Inspection sector knowledge BQS knowledge (may be derived from Cargo Inspection experience)

Location: Montreal Workplace: onsite ABOUT YOU   You will play a pivotal role in delivering high-impact software solutions across our platform. You bring curiosity, initiative, and a passion for clean, scalable systems. You collaborate effectively with teammates and cross-functional partners to design, build, and improve our technical stack. You’re hands-on, deeply engaged in the code, and consistently seeking better ways to solve complex engineering challenges.     ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Software Engineering & Problem Solving: Build and ship reliable, secure, and scalable backend systems. Own implementation from design to deployment, ensuring maintainability and performance. Participate in architectural discussions and offer informed technical input. Refactor legacy codebases to improve structure and efficiency while maintaining feature continuity. Drive production readiness by handling incident response, root cause analysis, and observability improvements. Technical Excellence: Write clear, testable, and well-documented code, emphasizing quality and automation. Contribute to a culture of engineering excellence through code reviews and design discussions. Advocate for sound software development practices and continuous improvement. Collaboration & Impact: Work closely with product managers, designers, and other engineers to align on objectives and deliverables. Contribute to technical scoping and estimation for features and infrastructure work. Identify opportunities to reduce technical debt and improve the developer experience. Qualifications & Skills 6+ years of professional experience in software engineering. 2+ years of hands-on experience with Go (Golang ) in production environments. Strong experience working with PostgreSQL and/or MySQL. Proficient with containerization and orchestration tools: Docker, Kubernetes (K8s), and Helm. Familiarity with messaging systems like RabbitMQ or Kafka. Comfortable using Git and CI/CD tooling in collaborative workflows. Working knowledge of frontend technologies, especially React and/or Next.js . Basic understanding of cloud platforms (GCP preferred). Nice to Have: Experience building scalable, secure Login-as-a-Service platforms. Deep knowledge of OAuth2, OIDC, SAML, JWT, and session/token management. Strong grasp of social login, SSO, and federated identity. Designed multi-tenant identity systems with isolation and configurability. Delivered developer-friendly APIs, SDKs, and integration documentation. Strong English communicator, for both technical and non-technical topics. Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.    Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Backend Engineer, we will conduct a background check that may include the following. Criminal history check. Employment verification. Education verification.   Relevance to job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Handling sensitive financial information/ managing budgets /accessing funds   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com

Location: Dublin, Ireland; London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. GTM Engineer GTM Engineer (Applied AI) Location: Dublin or London About Fin Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. The team GTM Engineering builds the tools that help our Sales and Customer Success teams win more deals, grow accounts and keep customers. The aim is tools that make a real difference to pipeline, win rate and retention, and give reps more time with customers. To do that, we join data most GTM tools never see: how customers use the product, what was said on every sales call, how Fin performs for each customer, and everything in the CRM. On top of that we build agents and models that tell reps which accounts need attention, prepare them for calls, flag buying and churn signals, explain why deals are won and lost, and draft research and outreach. The role We're looking for a GTM Engineer to own a business problem from start to finish. You'll start with a commercial question or problem, you'll work out with reps and leaders whether it's worth solving and what success looks like. Then you'll build the data, the agent and the product, and get it into the daily routine of the people it's for. Once it's live, you'll own making it better. You'll understand how it behaves in production, find where it fails, improve how it decides or acts, and work out whether it's making a difference. That includes deciding when something isn't working and should stop. What you'll do: Build and ship AI agents and LLM-powered tools for Sales and Success, such as account research, call prep, post-call follow-up, renewal risk and pipeline review. Own the full stack: Python backends and APIs, data models in Snowflake, feedback pipelines, and React frontends where a tool needs one. Instrument what you build. Trace agent actions, tool calls, failures and the edits reps make to agent output, so you can see where quality breaks down. Set the quality bar with the people who use the tools. Build evaluation sets, grade output with human and model graders, and run regression tests and production monitoring. Diagnose weak results across context, data, tools, prompts and workflow design. Test the fix on replays of past traffic before it ships. Decide what an agent can do on its own and where a rep reviews its work first, and build the guardrails and review steps to match. Measure adoption and business impact on conversion, win rate, cycle time and retention. Use experiments and staged rollouts where you can. Get tools into teams' hands. Write the playbook, run the enablement session, and work with sales leaders so the tool becomes part of how their team works. What you bring 4+ years building production software, applied AI systems or data products. You've built LLM-powered applications or agents that real users rely on. You've improved an AI system after launch using traces, user feedback, evals or experiments. Hands-on evaluation experience, such as building regression tests and grading output with humans or models. Strong Python and SQL. You're comfortable designing APIs and data models. You can measure impact with rigour and tell whether a metric moved because of your change. Product judgment. You can sit with a sales rep, work out what they need, and decide what to build first. You use AI coding tools heavily and know how to get reliable work out of them. Nice to have Experience with GTM systems such as Salesforce, Gong or Outreach. dbt, Airflow or other data orchestration tools. Agent evaluation or observability tools. Time spent in, or building for, a sales, CS or revenue operations team. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Czech Republic Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Labeling Artwork Controller - Consultant in Czech Republic for 12 months Contract with REMOTE option with possibility of extension to join one of our consumer product clients. Role Summary The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision. Key Responsibilities: Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components. Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies. Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies. Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects. Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards. Drive process improvements related to artwork development, approval workflows, and digital tools. Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed. Maintain artwork issue logs and attend escalation meetings to provide updates. Identify inefficiencies and escalate to Hub Leads when required. Participate in content lock meetings to ensure stakeholder alignment. Manage Veraciti system-related issues and escalate appropriately. Suggest and implement technology solutions for artwork and labeling processes. Create, update, and maintain training documentation for systems and processes. Supervise Artwork Controllers to ensure task completion and provide support during peak periods. Onboard new hires on artwork management systems and end-to-end processes; conduct quarterly refreshers on best practices. Provide guidance on escalation channels and support SMEs, Artwork Process Leads, Vendors, and Hub Leads with artwork production deployment. Track and follow up on action items from cross-functional meetings. Communicate project status, risks, and milestones consistently to stakeholders. Attend regional project meetings (Kick-off, Overview, Alignment, Technical with Printer) and provide updates. Share project insights for dashboards and analytics; contribute to KPI reviews and compliance initiatives. Gather requirements for new regional jobs and assess resources requirements and provide job quotations when required. Conduct design-to-press color management assessments and feasibility consultations. Monitor and maintain regional project timelines and costs; anticipate and resolve roadblocks. Address process and executional quality issues; support system and process improvements. Manage ad-hoc artwork-related requests and cascade process/system communications. Qualifications & Experience: Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field; 10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management within consumer health, pharmaceutical, or medical device industries. Strong knowledge of global regulatory requirements for product labeling and packaging. Proven ability to manage multiple projects and cross-functional teams in a deadline-driven environment. Hands-on experience with PLM and electronic artwork systems (e.g., Agile, GLAMS, Loftware, Veraciti, Veeva). Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro). Familiarity with pre-press and print processes (CMYK, Pantone, dielines, bleed, etc.). Skilled in proofreading tools (e.g., TVT, GlobalVision, InformCC) and regulatory content validation. Six Sigma Green Belt certification or equivalent experience in continuous improvement. Excellent communication, problem-solving, and organizational skills. PMP certification or formal project management training is a plus. The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. Keywords : Regulatory Affairs, Labeling, Artwork, packaging, consumer products #LI-PR1 #LI-REMOTE #Manager #Contract

Location: Italy Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Labeling Artwork Controller - Consultant in Italy for 12 months Contract with REMOTE option with possibility of extension to join one of our consumer product clients. Role Summary The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision. Key Responsibilities: Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components. Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies. Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies. Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects. Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards. Drive process improvements related to artwork development, approval workflows, and digital tools. Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed. Maintain artwork issue logs and attend escalation meetings to provide updates. Identify inefficiencies and escalate to Hub Leads when required. Participate in content lock meetings to ensure stakeholder alignment. Manage Veraciti system-related issues and escalate appropriately. Suggest and implement technology solutions for artwork and labeling processes. Create, update, and maintain training documentation for systems and processes. Supervise Artwork Controllers to ensure task completion and provide support during peak periods. Onboard new hires on artwork management systems and end-to-end processes; conduct quarterly refreshers on best practices. Provide guidance on escalation channels and support SMEs, Artwork Process Leads, Vendors, and Hub Leads with artwork production deployment. Track and follow up on action items from cross-functional meetings. Communicate project status, risks, and milestones consistently to stakeholders. Attend regional project meetings (Kick-off, Overview, Alignment, Technical with Printer) and provide updates. Share project insights for dashboards and analytics; contribute to KPI reviews and compliance initiatives. Gather requirements for new regional jobs and assess resources requirements and provide job quotations when required. Conduct design-to-press color management assessments and feasibility consultations. Monitor and maintain regional project timelines and costs; anticipate and resolve roadblocks. Address process and executional quality issues; support system and process improvements. Manage ad-hoc artwork-related requests and cascade process/system communications. Qualifications & Experience: Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field; 10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management within consumer health, pharmaceutical, or medical device industries. Strong knowledge of global regulatory requirements for product labeling and packaging. Proven ability to manage multiple projects and cross-functional teams in a deadline-driven environment. Hands-on experience with PLM and electronic artwork systems (e.g., Agile, GLAMS, Loftware, Veraciti, Veeva). Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro). Familiarity with pre-press and print processes (CMYK, Pantone, dielines, bleed, etc.). Skilled in proofreading tools (e.g., TVT, GlobalVision, InformCC) and regulatory content validation. Six Sigma Green Belt certification or equivalent experience in continuous improvement. Excellent communication, problem-solving, and organizational skills. PMP certification or formal project management training is a plus. The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. Keywords : Regulatory Affairs, Labeling, Artwork, packaging, consumer products #LI-PR1 #LI-REMOTE #Manager #Contract