Location: San Francisco; Seattle; New York City; Toronto
PERPLEXITY API PLATFORM
Perplexity innovates at the frontier of AI infrastructure, search, and orchestration to serve the world's most discerning users. The Perplexity API Platform brings our technology to the world's most discerning developers. From exabyte-scale knowledge indexes to codegen-first agent runtimes, the building blocks behind Perplexity's applications are some of the most battle-tested AI systems in the industry.
We believe these same building blocks can and should power the aspirations of builders everywhere. It's one thing to solve planet-scale retrieval, long-horizon orchestration, and other foundational AI challenges within a single product ecosystem. The true measure of success is to turn those solutions into elegant APIs that delight developers and agents alike. Our API Platform delivers frontier intelligence to thousands of customers: startups, trillion-dollar enterprises, U.S. and allied governments, and everyone in between.
We've achieved incredible scale, yet we're just getting started. Join us to build tools for curious minds.
ABOUT THIS ROLE
Perplexity is seeking strong engineers with a passion for delivering frontier intelligence and infrastructure to developers. Our company builds technology that reshapes how people search, reason, and interact with the world around them. Week after week, we observe increasing demand for programmatic interfaces to that technology. The API Platform engineering team is charged with designing, implementing, and scaling these interfaces.
As a member of our team, you'll work on an eclectic portfolio spanning distributed systems, performance optimization, agent orchestration, and frontier topics that often change with each passing month. Throughout this work, you'll prioritize great developer and agent experience alike. You'll also define technical strategy for how we scale to meet compounding growth exponentials (number of customers, agents per customer, compute/retrieval per agent, etc.).
KEY RESPONSIBILITIES
- Design, build, and operate mission-critical APIs that provide our customers the building blocks for frontier intelligence.
- Own and evolve the API gateway and routing layer: authentication, authorization, rate limiting and quotas, usage metering, and request routing across heterogeneous upstream services.
- Build the paved road for API services: standardized service scaffolding, container builds, CI/CD, Kubernetes and Helm deployment, and progressive rollouts with fast rollback, so a new API product goes from idea to production in days, not weeks.
- Build API governance into the platform: contract-first schemas, breaking-change detection in CI, versioning and deprecation workflows, and SDKs and documentation generated from a single source of truth.
- Unify cross-cutting capabilities (billing and usage, rate limiting, organization and identity settings, analytics and observability) so every API product gets them by default instead of rebuilding them.
- Ensure low latency and high throughput through aggressive performance optimization (including on upstream systems).
- Harden system security and reliability across heterogeneous compute environments, and operate what you build: SLOs, on-call, and incident response.
- Collaborate across teams to bring novel frontier capabilities into the API Platform, and partner with infrastructure teams on compute, networking, secrets, and security.
- Continually reimagine the customer needs of tomorrow (and the architectures to serve those needs), while faithfully serving the customer workloads of today.
- Uphold engineering excellence through design reviews, code quality, and internal documentation.
QUALIFICATIONS
- 5+ years of backend engineering experience with Python, Go, or Rust, including significant time building platforms or infrastructure used by other engineering teams.
- Strong understanding of high-traffic API design: schema evolution & versioning, idempotency, authentication patterns, rate limiting, and performance tuning.
- Hands-on experience building and operating API gateways, reverse proxies, or routing layers: authentication and authorization, rate limiting and quotas, request routing, traffic shaping, and per-request observability.
- Experience building API governance tooling: contract-first API design, breaking-change detection and API linting in CI, versioning and deprecation workflows, and SDKs and documentation generated from the contract.
- Platform depth across the build and deploy path: you have owned CI/CD pipelines, container builds and base images, infrastructure as code, and progressive delivery (canary or blue-green) on a major cloud.
- A track record of owning a platform end to end: identifying the need, designing it, aligning the teams that depend on it, shipping it, and operating it, while raising the engineering bar for the teams building on it.
- Strong customer empathy and product sense, ensuring the APIs you build are ergonomic, well-documented, and easy to adopt for developers and agents alike.
Strong plus:
- Experience with modern AI APIs (including latency tuning, streaming, model orchestration, emerging technical standards).
- Usage-based billing and metering systems, multi-tenant organization and identity models, and usage analytics pipelines.
- Observability for API platforms: structured logging pipelines, metrics, tracing, and SLO tooling.
Location: Arizona - Remote; Arkansas - Remote; Dallas, TX; Fayetteville, AR; Fort Worth, TX; Kansas City, MO; Missouri - Remote; North Kansas City, MO; Oklahoma - Remote; Oklahoma City, OK; Phoenix, AZ; Texas - Remote; Tulsa, OK
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Olsson's Facility Engineering and Design Team is at the forefront of engineering innovation, providing comprehensive services for large commercial developments, healthcare facilities, laboratories, educational institutions, data centers, and military installations. Our expertise includes engineering analysis, design services, and professional consulting, ensuring top-tier quality and world class installations. As a member of this team, you will contribute to diverse, high-impact projects, delivering engineering solutions that make a tangible difference in communities and industries.
As a Senior Electrical Engineer, you'll lead with expertise, shaping projects that leave a lasting imprint on both communities and industries.
Key responsibilities:
Lead the design and implementation of complex engineering projects, ensuring excellence in documentation, design integrity, and adherence to Olsson's high standards.
Employ advanced engineering concepts and innovative strategies to navigate and solve project challenges, enhancing project outcomes and technical solutions.
Oversee quality assurance and control to maintain project excellence, coupled with leading research initiatives to address significant engineering hurdles with creative solutions.
Foster a culture of collaboration and mentorship, guiding team members through complex projects and contributing to their professional growth and development.
Champion the development and refinement of engineering practices and standards, ensuring continuous improvement and positioning Olsson at the forefront of engineering excellence.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills.
Ability to contribute and work well with a team.
Excellent interpersonal and problem-solving skills.
Bachelor’s degree in engineering.
A minimum of eight years of engineering experience.
Must be a registered professional engineer (PE).
#LI-DD1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Arizona - Remote; Arkansas - Remote; Dallas, TX; Fayetteville, AR; Fort Worth, TX; Kansas City, MO; Missouri - Remote; North Kansas City, MO; Oklahoma - Remote; Oklahoma City, OK; Phoenix, AZ; Texas - Remote; Tulsa, OK
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Olsson’s Facilities Engineering and Design Team delivers innovative, high‑performance electrical solutions for technically complex projects across industries such as healthcare, education, data centers, commercial developments, and military facilities.
As a Lead Electrical Engineer, you’ll play a key role in both project execution and team leadership. This position is ideal for an experienced electrical engineer who enjoys mentoring others, working directly with clients, and guiding technical direction across complex building projects.
You’ll help elevate design quality, support client relationships, and contribute to the continued growth of the South Facilities & Design team.
What you’ll do:
Lead complex projects by overseeing electrical system design and supporting multidisciplinary coordination
Set quality standards by developing and upholding QA/QC processes and electrical design best practices
Mentor and develop engineers and designers, providing technical guidance, reviews, and career support
Support design strategy and planning, partnering with project managers and discipline leaders to deliver effective solutions
Work directly with current and future clients, serving as a trusted technical advisor and participating in client meetings and pursuits
Support business growth by contributing electrical expertise during early project planning and opportunity development
Continuously improve workflows, tools, and standards to strengthen team efficiency, consistency, and innovation
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Bachelor’s degree in electrical engineering
10+ years of experience designing electrical systems for complex building projects
Professional Engineer (PE) license
Strong experience with power distribution, lighting, and low‑voltage systems for facilities such as healthcare, laboratories, data centers, and mission‑critical environments
Proficiency in AutoCAD and/or Revit
Experience leading technical teams, reviewing work, and setting electrical design standards
Clear communication skills and comfort engaging directly with clients
#LI-DD1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Team:
The Account Management team at Affirm is focused on building and growing long-term partnerships with our merchant partners, helping them maximize the value of their relationship with Affirm while driving mutual business growth. This team also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape solutions that drive successful outcomes for both our partners and Affirm.
About the Role:
Affirm is committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation. As a Key Account Manager, you will join a growing team driving value and growth with large strategic merchants. This is a high-profile, customer-facing role requiring outstanding results-oriented, relationship and program management skills.
This role oversees a portfolio of Affirm’s strategic accounts with the goal of driving ambitious results across the business. Success in this role entails delivering strong results, collaborating across different teams and levels with key stakeholders, strong analytical skills and excellent executive presence including written and verbal communications.
What You'll Do:
Act as SEM and team lead across omni-retail for best practices on managing complex accounts, driving outcomes and building relationships
You will oversee a large portfolio of key strategic accounts and will be responsible for developing and driving strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV).
You will lead and execute sophisticated account plans that include financing optimizations, executive relationship engagement, and marketing strategies, often against ambitious timelines
You will analyze partner performance and recommend programs to increase product adoption, grow up-funnel awareness and visibility, and sell into expansion opportunities.
You will orchestrate cross-functional teams across our Product, Technical, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives and drive business results.
Manage customer health to ensure overall customer satisfaction and business results
Drive customer advocacy and critical issues by collaborating with development, product management, and support teams to improve the Affirm offering for our merchants
What We Look For:
Bachelor’s degree with 7-10 years of B2B client-facing experience in a high-tech environment and evidence of account growth/impact
Experience negotiating and closing large, complex commercial contracts for F100 companies
Strong written and verbal communication skills, including the ability to give compelling presentations
Experience in leading cross-functional projects with a high attention to detail
Ability to build and manage productive internal and external relationships and influence towards outcomes; outstanding executive presence
Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders
Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce preferred
Comfortable using Salesforce and standard BI tools
Comfortable with travel 10% - 20% of the time
Pay Grade - M
Equity Grade - 8
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $231,250 - $306,250
USA On Target Earnings (all other U.S. states) per year: $205,000 - $280,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: miami, United States
ABOUT BAD MARKETING:
We're a team of 130+ passionate leaders and creatives who have worked diligently to make BAD Marketing one of the largest and most robust Growth Marketing Agencies in the world. At the core of our philosophy is the belief that excellence stems from a united team working toward a common objective: to not only help our clients grow profitably but also to provide them with an experience they can’t find anywhere else.
We specialize in local lead generation, e-commerce, and information marketing, catering to clients that span from auto and local shop owners to online consumer product brand owners, online gurus selling courses or coaching, and more.
Our approach to success involves more than just
B
old
A
nd
D
isruptive strategies. We invest in our team through extensive training, continuous support for growth and learning, and the cultivation of a happy and confident company culture. For us, finding fulfillment in your career is just as crucial as excelling in it.
ABOUT THIS POSITION:
We're looking for a direct response copywriter who can own creative strategy, ad writing, and email within a client pod in our info/coaching marketing division.
You'll be embedded in a cross-functional pod alongside a strategist, media buyer, and PM - writing ad scripts, body copy, emails, and hooks for clients spending $100k-$1M+ monthly on ads. But this isn't a "write what you're told" role. You're expected to drive the creative strategy process for your pod - analyzing what's working, understanding
why
it's working, developing new concepts grounded in data, and coming to creative calls with prepared ideas and reasoning. The strategist collaborates and approves, but you lead on what gets tested and why.
You'll also write email copy within frameworks established by a Senior Copywriter - automation sequences, promotional campaigns, nurture flows. And you'll be pulling from messaging foundations (avatar research, messaging bibles, swipe files) that exist to make your creative sharper and more grounded. You're not starting from scratch on every ad - you're building on a strategic base.
If you're the type of copywriter who wants to understand
why
winners win - not just
that
they win - and you want to operate as a strategic partner rather than a production resource, this role is built for that.
WHAT SUCCESS LOOKS LIKE:
You come to creative strategy calls with prepared concepts, data analysis, and clear reasoning for what to test next - not waiting for direction
You can explain why a winning ad works - the hook, the awareness level, the belief shift, the lead type - not just that it performed well
Your first drafts are close to final - strategists are refining your copy, not rewriting it
You know what's winning and losing across your clients without being asked - creative trackers and performance data are part of your daily workflow
Iterations are based on insight - what messaging element is driving performance, what objection isn't being handled, what awareness level to target next - not surface-level changes
Your ads are grounded in the messaging foundations built by the Senior Copywriter - not improvised from scratch every time
The strategist trusts you to lead on creative so they can focus on client relationships and offer strategy
Email copy is executed cleanly within Senior-defined frameworks - you understand the sequence purpose and write accordingly
A DAY IN THIS ROLE:
Morning:
Review your assigned tasks and creative priorities. Check the creative tracker - what launched? What's testing? Any winners or losers from the last batch? Review any feedback or revision requests.
Writing blocks:
The bulk of your day is writing - ad scripts, body copy, leads, emails. You're working from messaging foundations and your own performance analysis, not briefs handed to you fully formed.
Performance check:
Review creative trackers, Hyros, and reporting data. Know what's winning and losing. This isn't an occasional check-in - it's a daily habit that drives your next round of concepts.
Creative strategy calls:
Weekly with your pod. You come prepared with analysis and concepts - what's working, what's not, what we should iterate on, what net-new ideas are worth testing and why. You drive this conversation.
Throughout the day:
Fill out creative briefs with strategic reasoning (angle, awareness level, lead type, hypothesis) - not just the copy
Keep the creative tracker updated with batch details before submitting
Coordinate with designers and editors on video scripts and static direction
Communicate with your strategist and media buyer on creative status and pipeline health
End of day:
You can answer: What's the status of my active batches? What's winning and losing for each client? What's next and why?
QUALIFICATIONS:
2-3+ years of direct response copywriting experience; info/coaching space preferred
Understanding of awareness levels, belief shifts, and persuasion principles - you know
why
messaging works, not just what to write
Experience writing ad copy across formats: video scripts, static copy, body copy, hooks, headlines
Ability to analyze creative performance and iterate based on data - not just "try something different" but "here's what I think is working and what to test next"
Experience with email copy execution - writing within defined frameworks and understanding sequence purpose
Comfortable with performance data - creative trackers, attribution platforms, and reporting tools are part of your workflow, not something you avoid
Strong grasp of avatar psychology and offer positioning - you understand the audience you're writing for at a meaningful level
Can take loose direction ("we need to test a new angle for this audience segment") and return with developed concepts backed by reasoning
Comfortable working within structured systems - creative trackers, naming conventions, brief templates, and approval workflows
Collaborative by default - you communicate proactively about status, pipeline, and performance insights without being asked
YOU’LL THRIVE HERE IF:
You're energized by understanding
why
copy works - awareness levels, belief shifts, persuasion principles - not just writing what sounds good
You want to drive creative strategy, not just execute someone else's ideas
You're curious about performance data and want your work to be measured - wins and losses both teach you something
You can take loose direction and come back with developed concepts and clear reasoning
You're comfortable pushing back when briefs are unclear or strategy doesn't make sense
You want to be a strategic partner to your pod, not a production resource
You communicate proactively - you'd rather over-communicate on status and pipeline than let things slip
THIS MAY NOT BE FOR YOU IF:
You prefer detailed briefs that tell you exactly what to write
You see copywriting as creative expression rather than strategic persuasion
You're not interested in performance data or iteration - you'd rather write and move on
You're uncomfortable with direct feedback on your work
You want to write in isolation without worrying about how creative is performing
You prefer to wait for direction rather than bring your own ideas
BENEFITS:
Comprehensive health, dental, and vision insurance plans
(US Residents Only)
PTO
Paid US Holidays
Opportunities for professional development and advancement within the organization.
A collaborative and innovative work environment with a focus on creativity and results.
ADDITIONAL:
9AM - 6PM EST
Remote
W2
(US Residents Only)
OUR CORE VALUES:
BE
BAD
PLAY TO WIN
EXTREME OWNERSHIP
SOLUTIONS NOT PROBLEMS
BEST IDEA WINS
ALWAYS BE GROWING
NOBODY IS BIGGER THAN THE TEAM
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Operations team
The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk.
About the role
As a Fraud Operations Manager, you will play a critical, strategic leadership role responsible for overseeing operations across multiple Fraud Operations teams and pods, including those focused on disputes and compliance work. You will lead and develop people leaders and Individual Contributors (ICs) and be accountable for defining and executing a strategy to improve team function and drive scalable efficiency. A primary focus is cultivating a high-performance, psychologically safe culture that ensures teams meet business objectives, including productivity and accuracy, while fostering a strong sense of belonging, inclusion, and personal development.
What you'll do
Lead & Develop Talent
Lead, coach, and develop a group of people leaders and Individual Contributors (ICs) across multiple, specialized teams/pods, providing ongoing feedback, performance management, and career development to build long-term organizational capability.
Drive team performance using key metrics such as productivity, quality, customer outcomes, and service levels
Foster a high-performing, engaged team environment that operates effectively in a fast-paced, evolving environment
Partner with recruiting to hire, onboard, and retain top talent
Set Strategy & Own Program Performance
Define and champion a clear operational strategy and roadmap to significantly improve the function, efficiency, quality, and compliance of your assigned teams/pods.
Drive operational excellence by leveraging domain expertise to identify and implement transformational changes and efficiencies that simplify investigator workflows.
Ensure full accountability for service levels and productivity of assigned areas, proactively managing queue health through data-driven burn down plans to maintain a healthy buffer.
Drive Cross-Functional Alignment
Translate broader business goals into clear team-level objectives, providing clear, transparent communication to ensure operational alignment.
Proactively identify and mitigate systemic issues by looking beyond standard reporting and collaborating with cross-functional partners.
Serve as the ultimate escalation point for complex merchant, user, or internal stakeholder issues, establishing robust frameworks for incident resolution
Research and resolve risk events stemming from process breakdowns.
What we look for
6+ years of direct experience in disputes, fraud risk prevention and detection within FinTech/tech industry
5+ years of experience in fraud management or related people management roles, including proven experience leading managers or senior ICs.
Demonstrated success setting strategy and delivering large-scale operational change with measurable impact on efficiency, quality, and customer experience.
Strong strategic planning, risk management, and prioritization skills, with the ability to balance short-term delivery and long-term capability building.
Exceptional executive communication and influence skills, with the ability to align diverse stakeholders.
Proven experience in leading teams through major change and comfort with ambiguity.
Ability to maintain composure and act as a role model when presented with barriers or when results are not as expected.
Experience with AI project-driven initiatives (e.g., leveraging AI-enabled tools, agent assist, or automation to improve operational efficiency or knowledge management).
Experience in Lean Six Sigma, continuous improvement practices, and/or data-driven methodologies to drive scalable efficiency.
Working knowledge of scripting & querying languages (e.g., Python, SQL) is a plus.
Base Pay Grade - J
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $180,000
USA base pay range (all other U.S. states) per year: $115,000 - $165,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Neenah, WI
Electrical Project Manager
Heavy Industrial Electrical | E&I | Midstream Energy | Power Generation | Industrial Infrastructure
Location:
Nationwide
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver Critical Energy & Industrial Infrastructure Projects
America's industrial and energy sectors depend on reliable electrical and instrumentation systems to power operations, maintain production, and support critical infrastructure. From natural gas compressor stations and pipeline facilities to power generation plants, manufacturing facilities, and industrial process operations, Electrical Project Managers play a critical role in delivering the infrastructure that powers our economy.
At Michels Power, you'll lead complex Electrical & Instrumentation (E&I) construction projects while working alongside customers, field leadership, engineers, subcontractors, and project teams to safely deliver high-quality projects that meet schedule, budget, and performance expectations.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As an
Electrical Project Manager
, you will lead the planning, coordination, and execution of heavy industrial electrical and instrumentation (E&I) construction projects from project startup through commissioning and closeout. You will be responsible for project safety, financial performance, contract administration, procurement, scheduling, customer relationships, subcontractor management, and overall project execution.
This position supports projects involving industrial electrical systems, instrumentation and controls systems, power generation facilities, Midstream energy infrastructure, compressor stations, pipeline facilities, manufacturing plants, processing facilities, and other critical industrial infrastructure throughout North America.
Success requires strong leadership, communication skills, business acumen, and the ability to safely deliver projects while meeting customer expectations, schedule commitments, and financial objectives.
Key Responsibilities
Lead all phases of project execution from project award through commissioning, startup, turnover, and closeout.
Manage project budgets, forecasts, schedules, procurement activities, contracts, change orders, and financial performance.
Develop project execution strategies that support safety, quality, schedule, and profitability objectives.
Serve as the primary customer-facing representative throughout project execution.
Coordinate activities among customers, engineering teams, field operations, subcontractors, suppliers, and project stakeholders.
Identify project risks, constructability challenges, schedule impacts, and operational issues while developing effective solutions.
Ensure compliance with customer specifications, contract requirements, safety standards, and company policies.
Promote and maintain a culture of safety, accountability, teamwork, and operational excellence.
What You'll Do
Manage industrial electrical and E&I construction projects throughout the project lifecycle.
Support projects involving:
Industrial electrical and inside wiring systems
Medium-voltage and low-voltage power distribution
Switchgear installations
Transformer installations
Motor Control Centers (MCCs)
Instrumentation and control systems
PLC and SCADA integration
Industrial automation systems
Process control systems
Field instrumentation installations
Compressor station E&I systems
Pipeline facility electrical and instrumentation infrastructure
Power generation facilities
Manufacturing and process facilities
Commissioning, startup, loop checks, energization, and turnover activities
Develop and maintain project schedules, budgets, forecasts, staffing plans, procurement strategies, and execution plans.
Monitor project costs, productivity, resource utilization, procurement activities, and financial performance.
Manage subcontractors and suppliers to ensure contractual obligations, quality standards, safety requirements, and schedule commitments are achieved.
Lead customer meetings, forecasting reviews, project updates, and operational planning discussions.
Review contracts, drawings, specifications, estimates, and technical documentation.
Coordinate closely with Construction Managers, Superintendents, Project Engineers, Estimators, and executive leadership teams.
Support project commissioning, startup, owner training, turnover, and closeout activities.
Why Michels Power, Inc.?
We are a recognized leader in industrial electrical, power generation, Midstream energy, pipeline facility, and power infrastructure construction.
We support some of North America's most complex industrial and energy infrastructure projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that powers communities, industries, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer significant opportunities for advancement into Senior Project Management, Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing industrial electrical and instrumentation (
E&I
) construction projects.
Strong understanding of industrial electrical systems, instrumentation systems, process controls, automation systems, commissioning, and startup activities.
Experience supporting projects involving:
Medium-voltage power systems
Low-voltage power systems
Switchgear
Transformers
MCCs
PLC systems
SCADA systems
Instrumentation and controls
Industrial process equipment
Electrical distribution systems
Experience supporting compressor stations, pipeline facilities, Midstream infrastructure, power generation facilities, industrial process plants, manufacturing facilities, or similar industrial environments.
Strong understanding of project scheduling, forecasting, budgeting, cash flow management, procurement, subcontract management, risk management, and contract administration.
Demonstrated success leading customer-facing projects while balancing safety, quality, schedule, and financial objectives.
Experience managing subcontractors, suppliers, vendors, and multidisciplinary project teams.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Strong leadership, communication, financial, organizational, negotiation, and problem-solving skills.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Houston, TX ; Itasca, TX ; Midland, TX
Electrical Project Manager
Heavy Industrial Electrical | Midstream Energy | Power Generation | Industrial Infrastructure
Location:
Nationwide
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver Critical Energy & Industrial Infrastructure Projects
Strengthening America's energy infrastructure requires exceptional project leadership, technical expertise, and operational excellence. From compressor stations and pipeline facilities to power generation assets, manufacturing plants, and industrial process facilities, Electrical Project Managers play a critical role in safely delivering the electrical systems that power industry and support economic growth.
At Michels Power, you'll lead complex electrical construction projects while working with customers, field leadership, engineers, subcontractors, and project teams to deliver successful outcomes across some of the nation's most important industrial and energy infrastructure projects.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As an
Electrical Project Manager
, you will lead the planning, coordination, and execution of heavy industrial electrical construction projects from project startup through commissioning and closeout. You will be responsible for project safety, financial performance, contract administration, procurement, scheduling, customer relationships, subcontractor management, and overall project execution.
This position supports projects involving industrial electrical systems, power generation facilities, Midstream energy infrastructure, compressor stations, pipeline facilities, manufacturing plants, processing facilities, and other critical electrical infrastructure throughout North America.
Success requires strong leadership, communication skills, business acumen, and a commitment to delivering projects safely, on schedule, within budget, and in accordance with customer expectations.
Key Responsibilities
Lead all phases of project execution from project award through commissioning, startup, turnover, and closeout.
Manage project budgets, forecasts, cash flow, schedules, procurement activities, and overall financial performance.
Coordinate activities among customers, engineering teams, field operations, subcontractors, suppliers, and project stakeholders.
Support project planning, staffing strategies, procurement plans, execution plans, and risk mitigation efforts.
Maintain strong customer relationships while serving as the primary project contact throughout execution.
Identify project risks, schedule impacts, constructability concerns, and operational challenges while implementing effective solutions.
Ensure compliance with project contracts, customer requirements, safety standards, and company procedures.
Promote and maintain a strong culture of safety, quality, accountability, and operational excellence.
What You'll Do
Manage industrial electrical and energy infrastructure construction projects throughout the project lifecycle.
Support projects involving:
Industrial electrical and inside wiring systems
Medium-voltage and low-voltage power distribution
Switchgear installations
Transformer installations
Motor Control Centers (MCCs)
Compressor station electrical systems
Pipeline facility electrical infrastructure
Power generation facilities
Manufacturing and process facilities
Commissioning, startup, energization, and turnover activities
Develop and maintain project schedules, budgets, forecasts, staffing plans, procurement strategies, and execution plans.
Monitor project costs, change orders, productivity, equipment utilization, and financial performance.
Manage subcontractors and suppliers to ensure contractual obligations, quality standards, safety requirements, and schedule commitments are achieved.
Conduct customer meetings, project reviews, forecasting meetings, and operational planning sessions.
Review contracts, drawings, specifications, estimates, and technical documentation.
Coordinate closely with Construction Managers, Superintendents, Project Engineers, Estimators, and executive leadership teams.
Support project commissioning, startup, owner training, turnover, and closeout activities.
Why Michels Power, Inc.?
We are a recognized leader in industrial electrical, power generation, Midstream energy, pipeline facility, and power infrastructure construction.
We execute complex projects that help power communities, industries, and critical infrastructure throughout North America.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform challenging, meaningful work that supports America's energy future.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer significant opportunities for advancement into Senior Project Management, Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing industrial electrical, Midstream energy, power generation, manufacturing, utility, EPC, or heavy industrial construction projects.
Strong understanding of industrial electrical construction methods and electrical infrastructure systems.
Experience managing projects involving medium-voltage and low-voltage power distribution, switchgear, transformers, MCCs, industrial controls, and electrical equipment installations.
Experience supporting compressor stations, pipeline facilities, power generation assets, industrial process facilities, manufacturing operations, or similar infrastructure projects preferred.
Strong understanding of project scheduling, forecasting, budgeting, cash flow management, procurement, subcontract management, risk management, and contract administration.
Demonstrated success leading customer-facing projects while balancing safety, quality, schedule, and financial objectives.
Experience managing subcontractors, suppliers, vendors, and multidisciplinary project teams.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Strong leadership, communication, financial, organizational, and problem-solving skills.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: San Francisco Bay Area, CA; United States - Remote; Seattle, Washington
Workplace: remote
We are seeking a motivated and results-driven Cloud Sales Specialist to help grow our Platform Prime customer base and increase revenue. This role will play a pivotal role in driving North America sales through a mix of new Platform Prime customer acquisition and cross-selling into existing Platform Core clients. You will work closely with the sales and technical teams to communicate the value of Azul’s solutions to both technical and business stakeholders.
This is an individual-contributor, quota-carrying role that can be based remotely in the US, preferably in the West region.
What You’ll Do (aka Responsibilities):
Sales Strategy & Execution:
Develop and implement strategies to generate new Prime business opportunities and achieve sales targets within assigned territories/accounts.
Client Engagement:
Actively engage with existing Platform Core customers to understand their unique challenges and business needs, providing Azul solutions.
Sales Pipeline Management:
Manage the entire sales cycle, from lead generation to close. Maintain a robust pipeline of opportunities and forecast accurately. Build a 3X pipeline.
Cross-functional Collaboration:
Work closely with Sales Engineers, Marketing, and Customer Success teams to ensure prospects receive comprehensive, clear, and accurate product demonstrations, proposals, and support.
Negotiation & Closing:
Drive contract negotiations, while consistently closing business on a monthly and quarterly basis.
Reporting:
Maintain accurate records of sales activity, progress, and outcomes in Salesforce.
What You’ll Bring (aka Experience and Education)
15+ years direct software sales experience
Proven track record of direct sales of both on-premise and cloud-based software solutions into large enterprises, as well as SaaS centric companies
Demonstrated experience in key verticals: online retail, e-commerce, ad-tech, gaming and financial services
Significant experience selling into the infrastructure space (OS, JVM, Container) versus the application space
Confident experience working in close partnership with a Technical Sales Engineer
Extensive experience selling technical products that require technical POCs
Experience selling enterprise products based on Java-based Open Source, highly desired
Undergraduate degree, or equivalent experience
What You'll Bring (aka Skills and Competencies)
Exceptional communicator, influencer and presenter
Ability to Evangelize a new solution where there most likely is not an existing budget placeholder
Demonstrated ability with Multi-Level selling
Proficient in deal qualification methodologies, MEDDPICC preferred
Progressive and proactive use of industry sales tools and systems
Location
Remote, ideally someone located in the Pacific Time Zone
135-160k Base range D.O.E with a 300k on target earnings potential, UNCAPPED.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Product Partnerships Manager at OnePay, you will help shape which product expansion opportunities we pursue through partnership and lead them from strategy through execution. In this role you will be evaluating build-vs-partner decisions, representing OnePay externally, and negotiating commercial terms. You will:
- Build the strategy for which product opportunities to pursue via partnership — competitive analysis, market sizing, partner diligence — and land on build-vs-partner recommendations with cross-functional input
- Present opportunities to leadership, covering size, risk, competitive dynamics, and execution implications (servicing, legal/compliance, technical builds, revenue/cost, product interactions)
- Represent OnePay to external partners and lead commercial negotiations
- Drive partner selection and contract negotiations, working cross-functionally to protect OnePay's interests and set partnerships up for long-term success
YOU BRING
- 0-to-1 operator who thrives in fast-paced environments and owns initiatives end-to-end
- Track record of driving financial results through strategy and/or partnerships
- Fintech experience and understanding of financial services
- Experience negotiating and closing large strategic partnership deals
- Strategy or biz ops background supporting senior leadership decisions
- Excellent communication and executive presence with senior leaders and partners
- Strategic mindset, weighing long- and short-term tradeoffs
- Drive and proactivity - everyone here is a builder and executor
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is revolutionizing search. We are seeking a Writer to join our team and work closely with Growth, Enterprise, Support, and Product. You will lead our content strategy, development, and copywriting. We want to create a brand that — if you want to build the foundation of content from 0 to 1, have a passion for AI, and love writing, this role is for you.
Responsibilities
- Create exceptional and captivating content across Consumer and Enterprise use cases, including email copy, social media posts, in-product copy, support pages, FAQs, video scripts, case studies, white papers, outbound emails, onboarding guides, and blog posts
- Develop a unique voice and tone for written content at Perplexity that drives word-of-mouth growth and builds an engaged following
- Identify content opportunities and novel ways to engage with our user base by leveraging user generated content in Perplexity and testimonials across social media
- Synthesize complex AI-related topics and feature releases into understandable and digestible copy for a non-technical audience
- Manage content calendars for external communication across email, newsletter, and social media
- Track content performance via Google Analytics and internal data; analyze and optimize engagement metrics of your content
- Work closely with our Design and Brand teams to adhere to current guidelines
Qualifications
- 4+ years of content writing and strategy experience, ideally at a consumer technology brand
- World-class writing, editing, and proofreading skills with a unique voice and tone
- Extreme attention to detail paired without sacrificing fast-paced execution
- 0-to-1 development of B2B content marketing, newsletters, blogs, and company content
- Experience with international brands and multiple languages
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is revolutionizing search. We are seeking a Writer to join our team and work closely with Growth, Enterprise, Support, and Product. You will lead our content strategy, development, and copywriting. We want to create a brand that — if you want to build the foundation of content from 0 to 1, have a passion for AI, and love writing, this role is for you.
Responsibilities
- Create exceptional and captivating content across Consumer and Enterprise use cases, including email copy, social media posts, in-product copy, support pages, FAQs, video scripts, case studies, white papers, outbound emails, onboarding guides, and blog posts
- Develop a unique voice and tone for written content at Perplexity that drives word-of-mouth growth and builds an engaged following
- Identify content opportunities and novel ways to engage with our user base by leveraging user generated content in Perplexity and testimonials across social media
- Synthesize complex AI-related topics and feature releases into understandable and digestible copy for a non-technical audience
- Manage content calendars for external communication across email, newsletter, and social media
- Track content performance via Google Analytics and internal data; analyze and optimize engagement metrics of your content
- Work closely with our Design and Brand teams to adhere to current guidelines
Qualifications
- 4+ years of content writing and strategy experience, ideally at a consumer technology brand
- World-class writing, editing, and proofreading skills with a unique voice and tone
- Extreme attention to detail paired without sacrificing fast-paced execution
- 0-to-1 development of B2B content marketing, newsletters, blogs, and company content
- Experience with international brands and multiple languages
Location: USA - Remote
Workplace: Remote
ABOUT POLYGON LABS
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications.
THE ROLE
As Director of Product, Wallets & Treasury, you will champion how businesses and consumers store and manage money across Polygon’s Open Money Stack—and what that money can do while it is there.
- You will own the product strategy spanning enterprise wallets, custody, treasury infrastructure, access to onchain financial products from money at rest.
- For our enterprise customers, that means solving the hard operational problems behind holding money onchain: secure wallet infrastructure, permissions and policies, custody models, treasury operations, compliance, liquidity, reconciliation, and integration with existing financial systems.
- It also means making onchain money radically easier to hold, control, move, and put to work for everyone who uses the OMS.
- Your goal is to make Polygon the best place for global money to live—and the easiest place to decide what happens to that money next.
WHERE YOU'LL HAVE IMPACT
- Enterprise wallet strategy. Define the product strategy for how businesses hold and control stablecoins and other digital assets across custodial and non-custodial environments.
- Onchain treasury. Build the products and infrastructure that help businesses manage balances, liquidity, permissions, policies, counterparties, and treasury operations onchain.
- Programmable money. Make it easy for businesses to establish rules around how money can be accessed, authorized, transferred, automated, and deployed through APIs and programmable infrastructure.
- Productive capital. Create pathways for businesses and users to put idle capital to work through appropriate onchain yield, liquidity, and DeFi opportunities.
- Wallet-to-payment experiences. Connect money at rest to money in motion. Work across the Open Money Stack so that stored balances can move seamlessly into payments, payouts, transfers, and other financial workflows.
- Custody and control models. Develop a strong product point of view across custodial, non-custodial, embedded, and hybrid wallet architectures—and make those choices understandable and useful to customers.
- Enterprise customers. Work directly with fintechs, payment companies, financial institutions, marketplaces, and global businesses to understand how they hold and manage money today and where existing infrastructure falls short.
- Ecosystem strategy. Work with wallets, custodians, stablecoin issuers, DeFi protocols, liquidity providers, and other partners to create an integrated product rather than a collection of disconnected infrastructure.
- Execution and adoption. Take products from thesis through launch and scaled adoption. Define success metrics, make product and technical tradeoffs, and work deeply with engineering, design, go-to-market, and ecosystem teams.
WHO YOU ARE
You are a senior product leader who has built products where wallet infrastructure, payments, and enterprise financial operations intersect.
You understand what happens after an enterprise decides to use stablecoins—not just how a transaction gets from A to B, but where the money lives, who controls it, how access is governed, how it is reconciled, and how it can be deployed efficiently.
You likely bring:
- Significant product leadership experience across enterprise wallets, custody, payments, treasury, fintech, or crypto infrastructure.
- Experience building enterprise-grade wallet or digital asset infrastructure at a company such as Fireblocks, Coinbase, Circle, Anchorage, Stripe, Block, or a similarly sophisticated financial infrastructure company.
- Deep understanding of enterprise wallet architecture, including custody, key management, signing, permissions, policy engines, transaction workflows, and security.
- Experience with both custodial and non-custodial wallets and a strong perspective on when different architectures make sense.
- A track record of successfully shipping payments, money movement, treasury, or financial infrastructure products at meaningful scale.
- Strong knowledge of stablecoins and decentralized finance, including how onchain liquidity and yield products can make stored capital more useful.
- Firsthand understanding of the operational needs of businesses managing money: security, controls, compliance, reconciliation, liquidity, reliability, and integration with existing systems.
- An understanding of consumer wallet experiences and the ability to distinguish between the needs of businesses, developers, and end users.
- Enough technical depth to work closely with blockchain and infrastructure engineers on complex systems without losing sight of the customer problem.
- Strong product judgment in environments where mistakes involve real money, security, and trust.
- The ability to turn a broad strategic vision into a focused roadmap—and then ship it.
POLYGON LABS PERKS
The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees:
- Remote first global workforce
- Industry leading Medical, Dental and Vision health insurance*
- Company matching 401k with 3% match*
- $1,500 Home Office Set Up Allowance (life-time max)
- $200 AI Allowance Program
- $75 Monthly internet or phone reimbursement
- Flexible Time Off
- Company issued laptop
- Egg freezing, mental health, and employee wellness benefits
*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.
*401k is for United States employees only
Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.
If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Learn More about Polygon Labs
Website https://polygon.technology/ |Twitter https://twitter.com/0xPolygon|Telegram https://t.me/polygonofficial |Reddit https://www.reddit.com/r/0xpolygon/ |Discord https://discord.gg/0xpolygoncommunity |Instagram https://www.instagram.com/0xpolygon/ |Facebook https://www.facebook.com/0xPolygon.Technology |LinkedIn https://www.linkedin.com/company/13449964/admin/
Location: London, England, United Kingdom
EQT is looking for a Product Lead, Investment Value Stream — a product leader who combines strategic thinking with technical depth, and the credibility to partner with investment professionals, operating leaders, product development & engineering teams across the deal lifecycle. This role sits at the heart of EQT's ambition to become the leading AI-centric investment organisation.
About the Team
The Investment Value Stream (IVS) is the product and technology function supporting EQT's investment organization, covering the end-to-end lifecycle process. We serve investment professionals, committee members & executives across business lines and asset classes, including across deal services, operations & control functions
You will lead the product function for pre-deal and deal & relationship management activities within IVS, comprising a team of product managers, engineers and designers.
About the Role
Senior product leadership in EQT's Investment Value Stream, covering pre-deal intelligence, diligence & deal execution alongside end-to-end deal and relationship management.
The Head of IVS sets overall portfolio strategy with business line leadership; whereby you will own multiple products & initiatives formulating part of this view. Each requires coherent product visions, strategic & cross-product roadmaps, sequencing, engagement & communications plans, with consistent delivery of capabilities & value to the business.
Scope is deliberately open-ended and will likely expand over time, with much of the role centred on driving business process, tech & AI transformation at the core of EQT. Activities may span areas like sourcing and origination, research, diligence, Committee processes, deal management & relationship management workflows. This also includes knowledge and intelligence layers, supported by many AI agents, enterprise systems, data platforms, contracts & vendor relationships.
Strong value-based alignment with EQT's stakeholder groups is essential throughout.
What You'll Do
Own product strategy, cross-product initiatives and roadmaps across pre-deal, and deal & relationship management lifecycle; building clear objectives and measurement criteria
Driving transformation alongside product builds — programme & project management, process re-design, new ways of working, driving adoption across business lines
Arbitrate competing demand & objectives across business lines & stakeholder groups; creation of decision frameworks, optimization criteria and sequencing
Deep-dive selectively: take direct, hands-on product ownership of a capability when it requires a ramp-up, or when other strategic initiatives are blocked. Ability to also dive into technical data concepts including data modelling, pipelines, graphs and context management in conjunction with engineering teams
Represent the product portfolio & stakeholder interests in SteerCo and governance forums: contributing to core content, narrative development, and decision-making, whilst communicating impact with rigour
Key role in building out a stronger product organisation – coaching other team members, providing domain expertise, setting the bar on proactive relationship development, requirements discovery, prioritization, value quantification & delivery
About You
You are a product leader with a strong record of delivery on high-impact initiatives. Your experience dealing with senior stakeholders guides a strong sense of commercial acumen, analytical rigour, and technical depth to guide the deployment of AI. This profile requires building credibility with investment professionals and the engineering organization across the globe. You’ll also be equally adept managing communications, handling competing agendas, diving hands-on wherever tight deadlines demand it. Above all, you’re naturally curious on where technology can truly create value in private markets, with an underlying drive & collaborative mindset to make it happen.
What Good Looks Like
Working to the rhythm of PE investment cycles and demands on information velocity
Working openly across disciplines: sharing context early, inviting challenge, developing others
Synthesising complex information into coherent narratives with clear actions
Building standing partnerships with executives, deal teams and senior operational leaders
Owning product strategy, prioritization and roadmaps across multiple capabilities, business lines, products or streams
Owning delivery of AI-centric products, investment workflows and strategic agendas
Managing complex stakeholders and facilitating collaboratively across competing interests
Leading business and technology transformation at scale, including process redesign, cross-division programmes, data, systems AI integration
Contributing towards EQT’s strong sense culture of continuous improvement
What We Offer
EQT offers a rare opportunity to shape how one of the world's leading private markets firms applies AI at scale. You'll work alongside sharp minds in finance and technology, with the mandate and resources to build something genuinely impactful. We're committed to a high-trust environment where what you deliver matters more than tenure.
Compensation & Benefits Notice
We offer a competitive total rewards package including base salary, determined based on the role, experience, skill set, and location. Eligible employees may also receive discretionary incentive compensation, awarded in recognition of individual performance and company results. EQT provides a comprehensive benefits offering designed to support employee wellbeing, development, and work-life balance. Benefits include paid time off, parental leave, wellbeing and wellness support, flexible working arrangements, and learning and development opportunities. Benefits are effective from the first day of employment and may vary by location and role.
Inclusion at
EQT
Our vision for EQT employees is to build high performing & engaged teams. Our competitive edge comes from fostering an environment where every individual feels valued, empowered, and motivated to drive business impact. Our commitment to inclusion is not just about fairness; We understand and believe that being a great place to work drives the best performance.At EQT, inclusion is a business imperative and it's embedded into our talent strategy, decision-making, and culture to ensure that every individual and team operates at their full potential. By doing so, we unlock better collaboration, stronger innovation, and superior investment outcomes.
About EQT
EQT is a purpose-driven global investment organization focused on active ownership strategies. With a Nordic heritage and a global mindset, EQT has a track record of more than three decades of developing companies across multiple geographies, sectors and strategies. EQT has investment strategies covering all phases of a business’ development, from start-up to maturity. EQT has €354 billion in total assets under management (€195 billion in fee-generating assets under management) as of 30 September 2026, within four business segments – Private Capital, Infrastructure, Real Estate and Secondaries.
With its roots in the Wallenberg family’s entrepreneurial mindset and philosophy of long-term ownership, EQT is guided by a set of strong values and a distinct corporate culture. EQT manages and advises funds and vehicles that invest across the world with the mission to future-proof companies, generate attractive returns and make a positive impact with everything EQT does.
The EQT AB Group comprises EQT AB (publ) and its direct and indirect subsidiaries, which include general partners and fund managers of EQT funds as well as entities advising EQT funds. EQT has offices in more than 25 countries across Europe, Asia and the Americas and has more than 2,200 employees.
More info:
www.eqtgroup.com
Follow EQT on
LinkedIn
,
X
,
YouTube
and
Instagram
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX (preferred)
San Francisco, CA
About the Role
Cloudflare is scaling its global connectivity and security platform while transforming into an AI-native organization powered by our own AI harness and developer infrastructure. As Senior Director, R&D HR Business Partnering, you will lead a global team of embedded HRBPs supporting senior executives across Engineering, Product, Security, and Research.
In this role, you serve as the strategic HR leader for R&D and the primary conductor bridging business leadership with our Centers of Excellence (Total Rewards, Talent Acquisition, Talent Development, People Operations). You will challenge and champion the business—architecting an organization built for AI-augmented velocity while protecting and evaluating the essential human elements of work: character, critical judgment, empathy, and leadership trust.
Key Focus Areas & Responsibilities
Business Acumen & COE Conduction
Partner directly with the Head of R&D and technical VPs to align talent strategy with Cloudflare’s product roadmap, platform architecture, and operational goals.
Act as the chief conductor across People Team COEs—synthesizing R&D’s operational realities to push COEs for tailored, high-impact talent programs while challenging R&D leaders to elevate their organizational standards.
Apply analytical rigor to people metrics, diagnosing organizational health, attrition trends, and productivity indicators to guide business decisions proactively.
Organizational Design & AI Integration
Architect agile, high-velocity R&D structures designed for AI-native workflows, optimizing team size, spans of control, and cross-functional interfaces across platform and product teams.
Partner with engineering leadership to rethink operating rhythms and team structures as development shifts from traditional models to AI-assisted, agent-driven engineering.
Talent Portfolio Management & Human Judgment
Evolve technical career frameworks, leveling, and role definitions to reflect the higher leverage expected in AI-native engineering environments.
Drive succession planning, critical-role mapping, and retention strategies for specialized technical talent across Cloudflare’s global hubs.
Establish clear boundaries between work optimized by AI and decisions requiring human judgment, ethical clarity, nuance, and character.
Driving Change & Strategic Initiatives
Drive complex, continuous change initiatives across global R&D teams, equipping leaders to navigate structural evolution, technological pivots, and shifting priorities with clarity.
Deliver custom, service-oriented solutions tailored to business needs, providing high-trust coaching to senior technical leaders as they navigate complex team dynamics with empathy and results.
Team Leadership
Lead a global team of HRBPs, setting a high standard for strategic partnership, business fluency, and execution speed.
What You'll Bring
Leadership & Scale: 15+ years of progressive HR experience, including 5+ years leading an HRBP team supporting technical R&D, Engineering, or Product orgs in high-growth environments.
Core Pillar Excellence: Demonstrated expertise across all four functional buckets: business acumen, organizational design, talent portfolio management, and driving change.
AI & Human Acumen: Deep understanding of how AI tools reshape technical workflows, combined with strong character assessment and human judgment when evaluating leadership potential and organizational health.
COE Orchestration: Proven track record acting as an operational conductor between executive stakeholders and specialized People functions to deliver integrated talent solutions.
Executive Presence: Ability to advise, challenge, and coach VP+ technical leaders with confidence, empathy, and business fluency.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay area the estimated salary range is $304,000 - $380,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
What will I be doing?
Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms.
Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.
Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.
What skills do I need?
5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $135,270 - $161,575. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
Responsibilities
Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship.
Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio.
Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion.
Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms.
Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design.
Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases.
Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals.
Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives.
Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy.
Mentor other CSMs and help shape the playbooks and best practices of a growing team.
What skills do I need?
8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
УдалённоSan Francisco Bay Area, CA; United States - Remote; Seattle, Washington; Remote, ideally someone located in the Pacific Time Zone
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
УдалённоUSA - Remote
leadLondon, England, United Kingdom
seniorГеография найма не уточнена
seniorChicago, Illinois
seniorChicago, Illinois; NYC, Remote; San Francisco, California