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Location: Batumi, Georgia; Berlin, Germany; Munich, Germany; Lisbon, Portugal; Warsaw, Poland; Barcelona, Spain The Vault is an MPC-based crypto custody platform for institutional and retail clients, running threshold signing across HSM and Ledger hardware. We're scaling toward Series A, launching our productized platform in 2026, and publishing original cryptographic research alongside the product. We're hiring a Staff Engineer to design and ship the custody platform's hardest backend code. This is a hands-on IC role with real technical leadership — no people management — where you drive non-trivial initiatives through code, RFCs, and mentorship. You'll shape architecture in your area of ownership; platform-wide decisions sit with technical leadership. We're AI-forward (Claude Code, Cursor, Codex), and we need engineers who can read AI-generated code critically and catch what it misses — not just prompt it. You'll naturally gravitate toward either the security-critical core (MPC, threshold signing, HSM/Ledger integration, key lifecycle) or the faster-moving periphery (chain adapters, integrations, APIs/SDKs). What you'll do Design, write, and ship critical platform components: policy engine, signing orchestration, key lifecycle workflows, recovery flows, approvals, audit trails, multi-tenant wallet and account services. Lead non-trivial cross-cutting initiatives in your area — through written RFCs, design reviews, and code, not through hierarchy. Build high-load, multi-tenant SaaS systems: tenant isolation, quotas, rate limits, backpressure, concurrency control, predictable latency under spikes. Distributed systems & reliability: idempotency, retries, outbox/inbox, event-driven workflows, sagas and state machines, replay, graceful degradation. Security-by-design: least privilege, secret handling, mTLS/JWT, tamper-evident logs, audit-ready data models — designed for SOC 2, ISO 27001, and DORA scope from day one. Performance & data: profiling, load testing, benchmarking, contention analysis, GC tuning; strong relational modelling (Postgres or equivalent), migrations, indexing, clear consistency boundaries. AI-assisted development as a core competency: ship production code with Claude Code, Cursor, and Codex; build the prompt and agent patterns that work for your area; contribute to the company's AI engineering practices; know when to use AI heavily (periphery, integrations, tests, docs) and when not to (cryptographic core, signing paths) where blind generation is unsafe. Set patterns and shared libraries for the services your area touches; raise the bar through code review and example. Own features end-to-end: design notes / RFCs, code, tests, observability, rollout, on-call. No "throw it over the wall" handoffs. Mentor senior engineers: your reviews and your written designs are the strongest signal to the rest of the team. Requirements Must-have experience Strong CS fundamentals — our primary screening criterion. You can reason from first principles about concurrency, distributed systems, consistency models, networking, and OS behaviour. You know not just what locks and channels do, but why and when. You understand what's happening under the hood, not only at the API level. Ownership mindset. You've owned non-trivial production systems end-to-end — design, ship, measure, improve, on-call. You don't wait to be told what to do, and you don't ship code you don't understand. 10+ years backend engineering, including 3+ years operating at Staff level (or equivalent senior IC scope). Strong production experience in a modern systems language — Go, Rust, Java, C++, or comparable. Hands-on Go experience, or genuine readiness to ramp on Go in the first month. Track record of Staff-level technical leadership through code, RFCs, and influence — without formal authority over teams. You can point to RFCs you wrote that the team adopted, initiatives you drove without being the manager, patterns you set that outlasted you. Proven track record building high-load, multi-tenant SaaS in production (HA, incident response, SLOs). Hands-on with modern backend stacks: gRPC/HTTP, queues/streams, caching, relational databases, Kafka/NATS or equivalent. Strong testing discipline: unit/integration/contract tests, testability-first design, deterministic CI. Strong observability habits: structured logging, metrics, tracing, end-to-end production debugging. REQUIRED: production-grade use of modern AI coding tools (Claude Code, Cursor, Codex, or comparable). You can point at what you've built with them. You read AI-generated code as a hostile reviewer, not a grateful recipient — you have instincts for what AI tends to get wrong, and you don't ship code you couldn't have written yourself. Nice to have Exposure to custody, wallets, or signing systems (MPC, HSM, TEE, key management, approvals). Hardware wallet integration (Ledger). Multiple blockchain ecosystems (EVM and Bitcoin minimum; Cosmos, Solana, others a plus). Built custom agents, MCP integrations, or in-repo AI workflows that compounded a team's productivity. Designed and run evals for AI-generated code (correctness, security, style). Kubernetes and service mesh in production; SRE practices. Regulated-environment experience (fintech, security audits, compliance-driven engineering). Threat modelling and security review participation. Familiarity with SOC 2, ISO 27001, and DORA — enough to design for them. What this role is NOT A people management role. A pure architecture / whiteboard role. You write production code in this codebase every week, and platform-wide architectural ownership sits elsewhere. A research-only cryptography role. You collaborate with our Cryptography Researcher; your focus is platform engineering, not protocol design. Pure feature ticket execution. If you wait to be told what to do, this won't work. Benefits A Staff IC role with real technical leadership — no people management, no sprint mechanics gauntlet, no architecture-by-committee. An AI-forward engineering culture with budget and autonomy for the tooling, models, and agents you need. Direct peers in cryptography research, security architecture, product, and delivery — you're not the only senior voice in the room. Fully remote, any time zone with reasonable overlap with EU/CIS hours. Competitive comp at the Staff engineer band; equity participation; full benefits. A product approaching Series A with paying institutional customers and a published cryptographic research line

Location: Brazil; Peru; Mexico; Argentina; Colombia; Venezuela, Bolivarian Republic of About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary As a Customer Success Manager, you will be the primary architect of the customer journey, ensuring every client realizes the full potential of our platform. You aren’t just a point of contact; you are a strategic partner responsible for driving adoption, fostering long-term loyalty, and turning users into vocal advocates. If you are a data-driven communicator who thrives on hitting clear performance benchmarks and thrives in a fast-paced SaaS environment, this is your opportunity to make a measurable impact on our growth. Key Responsibilities Onboarding Excellence: Lead new customers through a seamless setup process, ensuring 100% completion of onboarding milestones within the first 30 days. Relationship & Success Management: Develop tailored success plans for a portfolio of key accounts, guiding 80% of customers to meet critical milestones within their first 90 days. Product Adoption & Training: Serve as a product expert, providing ongoing enablement to ensure at least 90% of customers are leveraging key platform features. Revenue Growth: Identify upselling and expansion opportunities to achieve a monthly net revenue retention (NRR) of 9.2% or higher. Retention & Support: Act as the voice of the customer, resolving escalated tickets within 48 hours and maintaining a monthly customer retention rate of 99.6% or higher. Advocacy & Content: Drive brand visibility by securing at least three customer reviews per month and drafting monthly case studies that highlight client wins. Product Feedback Loop: Translate customer pain points into actionable insights for the product team, directly influencing the future of the platform. Requirements 1+ years of experience in sales, customer success, account management, or client services within a SaaS environment. Proven track record of building strong B2B relationships and managing a diverse account portfolio. Technical proficiency with the ability to master complex software and explain it simply to non-technical users. Ownership mentality with a proactive approach to problem-solving and project management. Data-driven mindset with experience tracking KPIs and using analytics to drive decision-making. Excellent verbal and written communication skills. Deep empathy for the customer experience and the ability to adapt to changing priorities Nice-to-Haves Experience working in a high-growth startup environment. Proficiency with CRM tools such as Salesforce or HubSpot. Experience with dedicated Customer Success platforms like Gainsight or ChurnZero. Familiarity with established Customer Success methodologies. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Senior Technical Customer Experience (CX) Specialist is a highly experienced individual contributor role designed for support operators who thrive in complexity and ambiguity. This role serves as the team’s primary escalation point for the most complex, technical, or nuanced customer issues, while remaining deeply hands-on in the support queue. As a Senior Technical CX Specialist, you will handle high volumes of sophisticated support cases, lead customer calls, manage bugs end-to-end, and act as a trusted partner to Product and Engineering. You’ll play a critical role in raising the technical bar of the team by mentoring peers, surfacing patterns from escalations, and helping translate hard-earned learnings into scalable improvements. This role is ideal for someone who loves solving hard problems, operates calmly under pressure, and wants to maximize impact without moving into formal people management. WHAT YOU'LL DO ADVANCED SUPPORT & ESCALATION OWNERSHIP - Own a full, high-volume support queue while consistently handling the most complex, high-impact, or ambiguous customer issues. - Serve as the senior escalation point for technical investigations, edge cases, and customer-impacting incidents. - Lead live customer calls to troubleshoot issues in real time, set expectations, and drive resolution in high-stakes scenarios. - Apply expert-level troubleshooting across product workflows, integrations, APIs, and system behavior. - Exercise strong judgment in deciding when to resolve independently vs. when to escalate or involve cross-functional partners. BUG MANAGEMENT & CROSS-FUNCTIONAL PARTNERSHIP - Partner closely with Engineering and Product on bug investigations, reproductions, prioritization, and resolution. - Write clear, actionable bug reports with strong reproduction steps and customer impact context. - Track issues through resolution and communicate updates clearly to customers and internal stakeholders. - Act as a bridge between technical teams and customers with varying levels of technical aptitude. TEAM ENABLEMENT & SKILL DEVELOPMENT - Actively upskill peers by sharing troubleshooting frameworks, product insights, and best practices. - Serve as a go-to resource for Specialists navigating difficult or ambiguous cases. - Contribute to internal documentation, playbooks, and troubleshooting guides to scale knowledge across the team. - Model excellent customer communication, prioritization, and decision-making under pressure. PATTERN RECOGNITION & CONTINUOUS IMPROVEMENT - Identify themes, patterns, and systemic issues emerging from escalations and complex tickets. - Surface actionable insights to CX leadership to inform product, tooling, or process improvements. - Contribute to initiatives that improve support quality, reduce repeat issues, and increase operational efficiency. WHAT YOU HAVE - 4–6+ years of experience supporting complex, AI-powered or machine learning–driven products in a technical customer support environment. - Proven experience acting as a senior escalation point for complex, technical, or high-risk customer issues. - Strong technical troubleshooting skills, including comfort working with APIs, integrations, and technical system behavior. - Experience managing bugs and collaborating closely with Product and Engineering teams. - Ability to handle high ticket volume while maintaining exceptional quality, responsiveness, and customer empathy. - Confidence leading customer calls and communicating clearly with both highly technical and non-technical users. - Strong written communication skills, particularly when documenting investigations or summarizing complex issues. - Track record of mentoring peers and contributing to team-wide skill development without formal people management responsibility. - Comfort operating in fast-moving environments with evolving processes and incomplete information. - Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy. COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Atlanta, GA (Hybrid) The Position CallRail is looking for a Product Manager to join our team that supports our core integrations, public API and webhooks products . This is a build role. You’ll ship net-new integrations with platforms our customers depend on — automotive and healthcare tools, scheduling systems, workflow platforms like Zapier — and you’ll deepen the ones we already have. You’ll also own the shared service and framework those integrations run on, and the developer-facing API and webhook surface that thousands of customers and partners build on top of. The other half of the job is keeping the ecosystem healthy. Integrations break in ways ad campaigns don’t, and you’ll be the person who decides what gets fixed first. That means working shoulder to shoulder with Support, Sales, and Marketing — they hear about problems before dashboards do, they know which integration is blocking a deal, and they need you to tell them what’s coming and when. This role suits a hands-on, technically fluent PM who wants to ship real integrations, cares about customer product experience, and works in an environment where AI is a daily tool rather than a talking point. What You'll Do Build and deepen integrations Ship net-new core integrations — new verticals like automotive and healthcare, scheduling and workflow platforms, and the partners our roadmap calls for next. Deepen existing integrations past MVP: fill functional gaps, expand data coverage, and make the ones customers already rely on genuinely good. Own the shared service and framework every integration inherits — data sync, authentication, error handling, and retries — and the tooling that makes the next integration cheaper to build than the last. Own the integrations UI and library: how customers discover, connect, configure, and troubleshoot what we’ve built. Own the API and webhooks Own CallRail’s public API and webhooks as a product, not a byproduct: new capabilities, versioning strategy, deprecation paths, and the developer experience around them. Drive parity between our API and webhooks so developers get consistent data and behavior regardless of how they consume it. Own API documentation, the developer dashboard, and the administration and billing experience for API access. Define and monitor the health metrics developers actually feel — latency, error rates, rate-limit behavior, webhook delivery reliability — and act on them. Prioritize and triage Own the integrations bug queue. Triage incoming issues, and make the reliability work that keeps the ecosystem healthy visible and scheduled rather than invisible and endless. Make the call on sequencing net-new work against fixes and migrations, and be able to explain that call to anyone who asks. Close the loop with Support — build the intake path that turns ticket patterns into prioritized work, and give them the answers and workarounds they need in the meantime. Keep Sales and Marketing ahead of the roadmap: what’s shipping, what’s fixed, what’s still broken, and what they can confidently sell and promote. Cross-functional Write clear, actionable epics, user stories, and acceptance criteria with real technical context and edge cases identified up front. Lead discovery with customers, developers, and internal teams to validate problems before scoping solutions. Partner with Marketing, Sales, and Customer Experience on launches, enablement, and adoption. Represent core integrations and the API in planning cycles and cross-functional initiatives. What You'll Need 3-5 years of product management experience , including meaningful time on integrations, APIs, developer tools, or platform-oriented work. Background in marketing tech, communications tools, or call tracking ecosystems. A track record of actually shipping B2B SaaS integrations end to end — not just governing a platform others built on. Strong technical fluency. You read API documentation comfortably, reason about data models and auth flows, understand webhooks and event delivery semantics, and can scope edge cases with engineers without needing a translator. Hands-on experience with public or partner APIs — REST, OAuth, versioning, rate limiting, pagination, and webhook reliability patterns. Demonstrated fluency with AI tools (Claude or similar) in your actual day-to-day product work. Comfort working directly with Support, Sales, and Marketing — turning their signal into prioritized work and keeping them informed without being asked twice. Comfort with the unglamorous half of integration work: bugs, migrations, and reliability — and the judgment to prioritize it against net-new. Ability to prioritize clearly across business goals, customer needs, and technical feasibility, and to explain your reasoning to both engineers and executives. Experience in Agile teams working closely with engineers and designers. Excellent written communication. Integration decisions live or die by how well they’re documented. Familiarity with tools we use: Jira, Confluence, Miro, Looker, Fullstory, Figma. Nice to Have Experience building or scaling a developer platform, API program, or developer portal. Experience with vertical software ecosystems — automotive, healthcare, home services, or legal. Experience with MCP, agent frameworks, or designing APIs intended for AI consumption. Working With AI at CallRail AI is core to how our product team operates, and we expect it to be core to how you operate. We use Claude across discovery, spec writing, data analysis, prototyping, and internal tooling, and we’re actively building AI capabilities into the product itself. In this role you will: Use AI daily as a working tool — clustering support tickets to find the real bug patterns, drafting and pressure-testing specs, exploring API data, and building throwaway scripts and prototypes to answer questions faster than a meeting could. Build your own leverage rather than waiting for it — writing Claude skills, agents, and internal workflows that make you and your team faster. Think about CallRail’s platform as something AI agents will consume, not just humans. MCP servers, agent-friendly API design, and tool-calling patterns are increasingly part of what a modern integrations platform is expected to offer, and you’ll help shape our point of view there. Stay genuinely current. The tooling changes every few months, and we want someone curious enough to keep up and pragmatic enough to know when a new tool actually helps. We’re looking for evidence that you’ve already changed how you work because of these tools — not just enthusiasm about them. If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

Location: Chandler, Arizona, United States About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Data Center Technician to join our team! About the Role: Individuals fulfilling this role will be responsible for managing, maintaining, and optimizing the physical infrastructure of our data center operations. The ideal candidate will have significant technical knowledge of server hardware, networking equipment, power and cooling systems, and structured cabling. This role requires a proactive problem-solver with strong leadership abilities, deductive reasoning, and a focus on operational excellence. What You'll Do: Hardware Deployment & Maintenance: Maintain organizational infrastructure including racking equipment, replacing hard drives and other system components Troubleshoot, repair, and replace defective equipment with minimal supervision Help manage onsite inventory of hard drives, cables, rails and other spare parts RMA defective components Setup, test and activate new equipment via the Linux command line Data Center Operations: Work as Backblaze’s physical presence in Data Center Operations On-call responsibilities require being within an hour of the facility and occasional trips onsite 24x7 to resolve issues that can’t be handled remotely Workdays may include Saturday and/or Sunday (e.g. working Wednesday - Saturday) Shifts may include evening and/or overnight shifts Help with shipping and receiving including moving, packing, and/or unpacking equipment Follow and improve data center best practices and documentation Maintain a clean and well-organized work environment Help with projects to install new systems and services as time allows Project Management: Execute infrastructure projects such as server installations, migrations, upgrades, and server set-up. Full-service execution of new system implementations (from equipment inception to production). Work with cross-functional teams, including: IT, Neteng, NOC and SRE to test and validate functionality. Identify opportunities for automation and process efficiency. Incident response Respond to and resolve data center infrastructure incidents and Jira tickets. Troubleshoot and escalate hardware, power, and network issues as needed. Participate in on-call rotation when needed for incident response. What we value: A proactive mindset with a can-do attitude. Someone who steps up, supports teammates, and shares knowledge freely. Curiosity, reliability, and a desire to grow technically within the team. Required Qualifications: 2+ years of experience in data center or server infrastructure roles. Hands-on knowledge of server hardware and deployments Proficient with structured cabling, fiber optics, and patch panel management. Experience with operating systems (Linux and basic scripting).Excellent communication, time management, problem solving and organizational skills Backblaze Perks : Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work, plus a generous stipend to personalize your  workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance Location Requirement: This position is based onsite in Chandler, Arizona and requires regular in-person attendance. Candidates must currently reside within a reasonable commuting distance of the office. Relocation assistance is not available for this position. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $62,000 - $72,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: NAMER and LatAm About the Team IT Operations at ClickHouse keeps the company's internal systems, tooling, and infrastructure running securely and efficiently — from identity and endpoint management to the platforms every team relies on to do their work. This role sits on a newly formed AI Engineering function within IT Operations, created to centralize AI Ops rather than leave it disjointed across teams. The team — a Technical Lead plus one or two AI Ops Engineers — reporting to the IT Business Systems Manager, and brings the same rigor IT Ops applies to systems and infrastructure to the design, deployment, and lifecycle management of AI solutions and the agents they power. About the Role We are looking for an AI Ops Engineer to help build and run a new AI Ops function at ClickHouse. You will work under a Technical Lead to design, build, and maintain AI-driven solutions across the business (People, Finance, Legal, and beyond) and engineering — building integrations, maintaining agents, supporting cost visibility, and helping train the org on AI best practices. This is a hands-on execution role: you will move quickly, ship real workflows, and help the team learn what works as we centralize AI Ops for the first time. Success This is a net-new function; specific goals will be set with your Technical Lead. Directionally, the team is measured on: - Measurable reduction in redundant or inefficient AI tool and model spend through right-sizing, routing, and cost visibility - A working framework for evaluating and selecting models/tools by cost, latency, accuracy, and risk, adopted across teams - Agents and AI workflows built, deployed, and maintained cross-functionally (People, Finance, Legal, Engineering, and beyond) - Improved AI fluency and literacy org-wide, measured through training participation, adoption of approved tools, and reduced shadow-AI usage - Established identity, access, audit, and lifecycle practices for AI agents that satisfy Security and GRC requirements YOU WILL Build AI-Powered Solutions - Develop and deploy solutions using LLMs, automation frameworks, and internal tooling, for both business and engineering use cases - Integrate AI into existing systems (HRIS, ATS, ERP, procurement orchestration, ticketing, CI/CD, developer tooling) and legal infrastructure like CLM or Matter Management - Build workflows such as document generation, data extraction, knowledge retrieval, and decision support across systems and knowledge bases - Use modern integration standards (e.g., MCP) to give AI models and agents direct, secure access to internal knowledge and context Support Model Evaluation - Help test and benchmark AI models against accuracy, latency, cost, and safety criteria - Support model risk assessments and due diligence alongside Security and GRC - Help implement and maintain the internal model routing solution Support Cost Visibility - Help build dashboards and reporting for AI/LLM spend across teams and tools - Implement tagging, monitoring, and alerting for cost anomalies - Identify and execute on cost-optimization opportunities (prompt efficiency, caching, model right-sizing) Maintain Agent Infrastructure - Help provision, credential, and de-provision AI agent access - Support deployment, versioning, monitoring, and retirement of agents - Maintain and patch agent infrastructure and dependencies - Help maintain audit trails and logging for agent actions Deliver Training and Enablement - Design and deliver company-wide AI training programs tailored to different audiences — non-technical business users through engineers - Create lightweight playbooks, guides, templates, and reusable components for safe, effective AI adoption - Run onboarding sessions, office hours, and workshops to build AI fluency and drive adoption of approved tools and agents - Establish a feedback loop with users to continuously improve training content, tooling, and documentation YOU BRING You are not expected to have every skill below — tell us which are your strongest. - Experience building with modern AI/ML tools and frameworks - Experience building and consuming APIs, developing data pipelines, and architecting system integrations - Working knowledge of cloud infrastructure (AWS, GCP, or Azure) and experience hosting or operating services in production - Experience comparing and evaluating AI models across providers, including trade-offs between cost, latency, and quality - Comfort working with usage and billing data to build cost visibility, forecasting, or optimization - Ability to understand both business and engineering workflows and translate them into technical solutions - Experience working with or integrating business systems as well as engineering/developer tooling - Experience creating training materials, documentation, or workshops for mixed technical/non-technical audiences - Understanding of data privacy, security, and compliance considerations - Experience implementing safeguards in AI systems, including identity and access controls for automated/non-human actors PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: New York, New York, United States About the Role iCapital is seeking a motivated Payroll professional to join the growing Corporate Finance team. This role will assist the Global Payroll Team in managing the company’s current in-house and outsourced payrolls, provide payroll insight and services to employees and partners, and help execute related processes and payroll data management. This individual will gain experience for a global payroll career that rewards versatility, and strong detail-orientation. This role also offers the opportunity to collaborate on important projects within Corporate Finance. Responsibilities Assist with Global Payroll (US, Canada, UK, Hong Kong, Singapore, Portugal, Switzerland, and Japan). Reconcile all changes that affect pay which include salary adjustments, location changes, leaves, and returns, bonuses and commissions, deductions, and one-time payments such as referral awards, relocation stipends, and severance payments. Review and finalize timesheets for a small population of US non-exempt employees. Manage other pay inputs such as garnishments and deduction corrections as needed. Manage the day-to-day relationship with payroll service partners, including correspondence, ad-hoc requests, escalation, and troubleshooting. Assist the Global Payroll team with reconciling and approving payrolls timely and accurately, in partnership with Corporate Finance. Manage ongoing state employment tax requirements with tax providers and any other global compliance filings and requirements Assist with global year-end processes to ensure all are accurate and timely. Coordinate data for audit responses for periodic internal and external payroll audits and compliance reporting, including 401(k) and Workers Compensation. Be the initial point of contact for all payroll-related issues from employees. Monitor a payroll email inbox, ticketing service and educate employees with clear, helpful responses. Embrace the opportunity to gain experience with new software and improve key processes. Qualifications Bachelor’s degree in finance, accounting, or related field of study Certified Payroll Certification (CPP) designation is strongly preferred Dayforce experience is strongly preferred Experience as a Payroll Specialist or similar role managing multi-state payroll. Global experience a plus In-depth knowledge of payroll processing, payroll taxes, and compliance requirements Strong understanding of federal, state, and local payroll regulations and tax laws Proficiency in using payroll software and related tools; experience with automated payroll systems is highly desirable Exceptional diligence and accuracy in handling sensitive data Excellent analytical, problem-solving, and critical-thinking skills Strong communication skills, both verbal and written, with the ability to effectively communicate complex payroll concepts to employees and stakeholders Able to maintain confidentiality and manage sensitive information with professionalism and integrity High level of organizational skills and the ability to prioritize tasks and meet deadlines Continuous learning mindset and willingness to adapt to evolving payroll practices and technologies Benefits The base salary range for this role is $ 90,000 to $ 130,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Riga, Latvia Workplace: hybrid About the Client Our client is a prominent Electronic Money Institution (EMI) dedicated to providing online payment processing solutions. They offer a comprehensive suite of services, including payment gateway services, global payment processing, merchant accounts, open banking, recurring payments, and mass payments. Catering to online businesses across a variety of sectors, they support multiple currencies and payment methods, enabling efficient global transactions. Role Overview Join an international team as a Merchant Integration Engineer , where you will be at the forefront of ensuring seamless integrations between merchants and payment systems. This role offers the chance to work with cutting-edge APIs, diagnose complex issues, and directly influence the success of merchant integrations. The hybrid work environment based in Riga allows for a balance of remote and in-office collaboration. Key Responsibilities Support and maintain integrations between merchants and payment systems. Diagnose integration issues by analysing logs and tracing API requests and responses. Reproduce bugs and prepare clear technical escalations for developers, including what was sent, what was received, and where the behaviour differs from the specification or expected result. Test integrations against technical specifications before go-live. Perform sandbox testing and verification after system or integration changes. Work with server-to-server REST API integrations. Troubleshoot asynchronous payment flows involving webhooks, callbacks, and status polling. Configure and troubleshoot payment plugins and modules for CMS platforms such as WooCommerce and OpenCart. Communicate directly with technical teams in English and/or Russian. Maintain integration documentation, onboarding checklists, FAQs, and common troubleshooting scenarios. Follow information-security requirements when working with payment and sensitive data, including proper handling of masked data, credentials, test accounts, tickets, screenshots, chats, and external services. Requirements Experience in Integration Engineering, API QA, or a similar technical role. Strong hands-on knowledge of REST APIs, HTTP, JSON, and Postman. Ability to read technical documentation and existing code, troubleshoot integrations, and clearly communicate technical issues. Working knowledge of PHP/Laravel, JavaScript, SQL, and MySQL/MariaDB. Familiarity with Git, Swagger/OpenAPI, Browser DevTools, Kibana/Grafana, and Jira. Good understanding of information security and handling sensitive data. English B1+. Experience with payments/acquiring (3DS, webhooks, transaction statuses, payment response codes), WooCommerce/OpenCart integrations, PCI DSS, or technical customer support would be a nice to have. Languages: English, Russian. Experience in fintech. Key Soft Skills Strong problem-solving mindset - able to investigate technical issues systematically and identify root causes. Clear communication - able to explain technical issues clearly and collaborate effectively with merchants and engineering teams. Attention to detail & ownership - careful with technical specifications, testing, and sensitive payment data, and takes responsibility for issues through resolution. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Remote Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. Our most active users deserve a relationship with Phantom, not a ticket queue. We are launching an invite only VIP program in app messaging with a real person, enhanced support, and exclusive experiences. You will be its first dedicated hire. As a VIP Account Manager, you are the first point of contact for VIP members inside the app. You will own these relationships end to end: welcoming new members, resolving issues personally, pulling in support and engineering when a case needs them, and staying with it until it is closed. You will help shape the playbook for the team we build around you as the program scales toward round the clock coverage. You will work closely with the VIP program lead, support, marketing, product, and design. RESPONSIBILITIES - Be the personal, named contact for VIP members in our in-app messaging hub - Own member relationships end to end: onboarding and welcome, proactive check-ins, and follow through on every issue until it is resolved. - Handle high stakes situations such as compromised wallets, missing funds, and large transactions with urgency, precision, and discretion. - Triage and escalate: bring in support agents, engineering, or leadership when a case warrants it, and own the communication back to the member. - Meet members where they are: in-app chat first, plus email, X, Telegram, and Discord. - Coordinate the moments beyond support: welcome gifts, event experiences, and early access to new features. - Turn conversations into leverage: channel member feedback to product, build playbooks, and help define the response time and satisfaction standards for the VIP team. - Help design and scale the program from a small founding cohort to thousands of members, and eventually 24/7 coverage. QUALIFICATIONS - 4+ years in premium or VIP support, account management, or customer success, ideally at a sports betting platform, crypto exchange, wallet, brokerage, or fintech app. - Deep crypto fluency: you understand self custody and can navigate multiple chains, reading a block explorer, tracing a transaction, and telling an L2 gas issue apart from a bug. - Exceptional written communication: warm, concise, and human, even under pressure. - Absolute discretion: for high value users, privacy and trust are the product. - Security first instincts: you know the social engineering patterns targeting crypto users, and you would never ask anyone for a seed phrase. - Comfort with ambiguity and ownership: you are the first hire in a new function and will build much of the process yourself. - Time zone flexibility: our members are global and markets do not close, so some evening and weekend availability is part of the job. - Nice to have: experience serving high net worth clients at an exchange or brokerage. - Nice to have: hands on experience with Zendesk and AI support tooling. - Nice to have: fluency in more than one language, or an active Phantom user with real on chain history.   Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT THIS ROLE MEANS AT HIGGSFIELD This role owns how Higgsfield measures its product - from the first sign-up to whether people come back. You are the measurement owner for onboarding, first generation, the paywall, plans and credits, and retention. Product managers ship fast here - your job is to make sure they ship knowing. You make sure: - Every product decision has a number attached to it before it ships and after it ships - Experiments are designed to be readable, and then read honestly - including when the answer is “this didn’t work” - The events the product emits can be trusted; you own the definition, not just the query - A PM gets an answer in hours, not next sprint You are the person who decides what “it worked” means. WHAT YOU WILL DO Product measurement - Own the core product metrics: activation, first-generation success, generation depth, free→paid conversion, repeat usage, retention by cohort and segment. - Define each metric once, write the definition down, and hold the line on it - one definition across dashboards, decks, and Slack. - Instrument new features before launch, with product and engineering: which events, which properties, what success looks like, when we call it. - Watch the health of the event stream itself - tracking drift, double counting, missing parameters, naming breakage and find the problem before a decision gets made on top of it. Experimentation - Design A/B tests properly: hypothesis, one primary metric, unit of randomization, MDE, sample size, run length, guardrail metrics. - Read them honestly: significance, peeking, novelty effects, sample-ratio mismatch, segment heterogeneity. - Separate “we proved this works,” “we proved this doesn’t,” and “we can’t tell from this test” - and say which one out loud. Product & monetization analysis - In-product funnel work: onboarding and quiz, first generation, paywall, checkout, plan choice, credit top-ups. - Pricing and packaging analysis: plan mix, credit consumption, unit economics per generation, margin by feature and by model. - Feature adoption and its real effect on retention and revenue — separating “users who do X retain better” from “making people do X improves retention.” - Behavioural segmentation: casual creators vs corporate/B2B, new vs returning, by model and by use case. Mixing them hides everything that matters. Making it usable - Build the few dashboards PMs actually open on their own — decision-shaped, not comprehensive. - Write short readouts a non-analyst can act on. Visualize data for humans, not for other analysts. - Automate recurring reporting so your hours go to new questions, not refreshes. - Work in SQL, Python, BigQuery and product analytics tools. We use AI heavily - resourcefulness beats syntax. WHO WE'RE LOOKING FOR We're looking for an analyst with opinions. You should have: - Strong SQL: window functions, cohorts, funnels and retention on raw event data, without help. - Python at working level for analysis (pandas, notebooks). Entry level is fine - we use AI heavily. - Real experimentation experience: you have designed tests, run them, and killed features with the results. - Statistical honesty: you know what a p-value does and does not entitle you to say, and you have refused to call a flat test a win. - Understanding of subscription + one-time purchase mechanics: recurring vs one-off revenue, refunds, plan changes, deferred value of unspent credits. - The instinct to check the instrument before explaining the movement - a surprising number is a claim, not a fact. - Ownership: you decide what's worth analyzing, you chase the fix, you follow the recommendation to a shipped change. - Clear written and spoken English, B2+. Backgrounds that often do well: - Product analysts from consumer subscription or PLG products - Growth/BI analysts who moved into product and stayed - Early-startup analysts who built product measurement from zero - Data scientists who got tired of models and want decisions WHAT THIS ROLE IS NOT This role is not a fit if you: - Wait for a ticket to tell you what to analyze - Want to build models more than you want to change decisions - Need a data engineering team and clean tables to exist before you can start - Would report a lift you don't believe in because a stakeholder wants it - Need perfect data before you can say anything useful - Want predictable 9–5 workdays HIRING PROCESS - Screening call (30 min) - Hiring-manager screen (30 min) - Business case (1 hour) - Take-home with real-shaped data (7 days, ~10–12 hours of work) - Team interview (60 min) - Paid on-site trial (1 month) WHAT WE OFFER - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - Relocation support to Almaty for candidates moving from another city or country. - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, or other office benefits.

Location: London, United Kingdom Workplace: none About InvestEngine We’re a ~200-person, AI-first fintech. We move fast, we expect people to own things end to end, and we don’t have a lot of specialist support infrastructure to hide behind — if you spot a gap, you’re expected to close it, not escalate it and wait. About the role We’re hiring our first dedicated Analytics Engineer at InvestEngine. This is a foundational hire: you’ll sit at the intersection of data engineering, analytics engineering, and business partnership — turning raw, disparate data into governed, trustworthy models that the rest of the company makes decisions on. You won’t just write dbt models in isolation. You’ll work directly with stakeholders across the business — Product, Engineering, Risk, Finance, Investment, Marketing — to understand the problems they’re actually trying to solve, then design and ship the pipelines, models, and semantic layer that solve them. You’ll also help shape how we use AI-enabled tooling to make the whole analytics function faster, and how we structure our data so that AI tooling can be trusted to answer questions about it. We’re actively modernising our data stack, and we want the person in this role to shape it. Some of it is in place, some of it is being rebuilt, and some of it hasn’t been decided yet. If you have informed opinions about orchestration, ingestion, testing, semantic layers, or BI — we want to hear them. Who thrives here We’ve pitched this at mid to senior level , but the honest position is that the level matters less than the appetite. The ultimate test is hunger, and the desire to shape this space and have real impact . If you’re technically strong but hungrier than your years of experience suggest, apply anyway — we’d rather have someone who wants to own this than someone who has simply done it before somewhere bigger. Beyond that, this role suits someone who: Operates well with ambiguity and limited structure. You’ll be the first analytics engineer here — no existing playbook, no dedicated data engineering team to lean on, no established BI function to slot into. You’ll be building a lot of it as you go. Wants a small, fast company on purpose — not just escaping bureaucracy elsewhere, but genuinely drawn to the trade-off: more ownership and visibility, less process and hand-holding. Lives in the tools, not in email chains. You default to GitHub, dbt, Slack/Notion, and automation over status meetings and Word docs. Can point to things they’ve actually built and shipped , not just designs or concepts they contributed to. Already uses AI to do the job better — Claude, Copilot, or similar — and is curious about where it can go further. Learns fast. We care more about how quickly you close a knowledge gap than how complete your CV looks today. Works well directly with Product, Marketing, Operations, and Engineering , not just with other analysts — this role sits right at that boundary. Our values Everyone at InvestEngine is expected to live these, and this role will be assessed against all five: Act like an owner — you take responsibility for outcomes, not just tasks Keep improving. Stay curious. — you push your own standards and the team’s, and you’re genuinely curious about better ways to work Achieve more together — you make the people around you (business stakeholders included) more effective, not just yourself Speak up. Share openly. — you flag risks, disagreements, and better ideas rather than sitting on them Put customers first. Create real value. — you build things because they solve a real problem, not because they’re interesting to build What you’ll do Analytics engineering & the semantic layer Design, build, and maintain dbt Core models that transform raw data into clean, well-tested, well-documented datasets Own and evolve our semantic layer — consistent metric definitions, business logic, and naming that the whole company can trust and query against Establish and enforce data modelling standards, testing practices, and documentation as the function scales Evaluate and help roll out modern BI tooling — experience with Lightdash, Omni, Looker, or Metabase all translates well — to make metrics genuinely self-serve for non-technical stakeholders Building the AI context layer Structure our models, metric definitions, documentation, and lineage so they’re machine-readable, not just human-readable — because our semantic layer is what AI tooling reasons over Make AI-driven analytics reliable: if two people (or two agents) ask the same business question, they should get the same answer, because the definition lives in one governed place Treat naming, documentation, and metric definitions as first-class engineering deliverables rather than afterthoughts, since they directly determine how trustworthy our AI-enabled BI is Use Claude to accelerate development — model scaffolding, code review, documentation, QA, and pipeline debugging — and Notion AI to keep documentation and runbooks current and genuinely useful Bring a point of view on where AI can responsibly speed up analytics engineering, and help the wider team adopt it well Data engineering & the platform Build and maintain ingestion and transformation pipelines across our stack. We use a modern data stack, such as AWS, Redshift, and Airflow Write production-quality Python for extraction, transformation, and automation tasks that fall outside dbt’s remit Help us modernise: we’re actively evolving this stack and expect you to challenge and improve it, not just operate it Warehouse cost & performance Own the performance and cost profile of our Redshift warehouse — you should be able to read a query plan, choose sensible sort and distribution keys, and design incremental models without being asked Spot and act on opportunities to reduce complexity and cost across our models and pipelines, rather than letting spend and technical debt accumulate quietly Make deliberate trade-offs between freshness, cost, and complexity — and explain those trade-offs to the business in terms they care about Data quality & observability Champion analytics engineering best practice across the company: testing, version control, code review, CI, and documentation applied to data the same way engineering applies them to software Build and own data quality, freshness, and pipeline monitoring so problems are caught by us before they’re caught by a stakeholder looking at a dashboard Set the standard for what “trustworthy data” means here, and hold the line on it as the volume of models and requests grows Upstream influence Work with our engineering teams to make sure application and event design accommodates reporting and analytics requirements before data reaches the warehouse — good analytics starts at the source, not in the transformation layer Influence payload and schema design for new services and product features, so we’re not permanently reverse-engineering business meaning out of operational tables Support analysts and business users with automation, tooling, and data engineering expertise, and provide training and guidance on how to use our data well Business partnership Work directly with stakeholders to understand their problems, not just their requested outputs — translate ambiguous business questions into pipeline and modelling requirements Act as a trusted advisor on what’s possible with our data, and push back constructively when a request doesn’t solve the underlying problem Support financial, operational, and regulatory reporting needs appropriate to a regulated investment platform Governance Apply our data classification and access model when onboarding sources: identify PII (including in free-text fields), decide what belongs in the sanitised analytics layer versus a restricted dataset, and document the outcome Implement least-privilege access across datasets, reports, and dashboards What we’re looking for Must-haves Hands-on production experience with dbt (we run dbt Core) — this is a hard requirement Strong SQL expertise Solid Python for data engineering and automation Working knowledge of AWS data services Experience with GitHub and GitHub Actions (or equivalent CI/CD tooling) for testing and deploying data code Experience with a modern BI tool (e.g., Lightdash, Omni, Looker, or Metabase), and a genuine interest in semantic layers (e.g., MetricFlow, Cube Core) and self-serve analytics Comfortable using AI tools as part of your day-to-day engineering workflow Strong communication — you can sit with a non-technical stakeholder, understand their real problem, and explain trade-offs in plain language Ownership: you’re comfortable being the first and only person in this role, and building things properly from scratch Nice-to-haves Airflow or similar orchestration tools, and familiarity with data ingestion tools such as dlt or Airbyte Warehouse cost and performance tuning, particularly on Redshift Fintech, investment management, or another regulated industry Handling PII responsibly in an analytics environment — sanitised vs. restricted datasets, role-based access tiers, automated PII detection Experience with Notion AI or Asana automations Day-to-day working style We favour clear thinking and simple, well-tested solutions over cleverness We expect you to engage directly with the business, not hide behind tickets — understanding the “why” behind a request is part of the job We’re genuinely trying to use AI to work faster and better, not as a buzzword — we want people who’ll experiment, share what works, and level up the team As the first analytics engineer, you’ll define what “good” looks like here: process, standards, and tooling included We believe data should be as accessible as it can safely be, and as restricted as it needs to be — good judgement applied consistently, not blanket lockdown Practical details Reports to: Chief Data Officer Team: Data & Analytics Level: Mid to Senior Location / working pattern: London / hybrid

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MISSION Alan is scaling internationally (900+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Operations Specialists to own device security, SaaS platforms, identity & access, and the daily IT experience of every Alaner, while contributing to build projects that remove operational toil. IT at Alan is more than just a helpdesk. Operations and support ('Run') take roughly 60% of your time initially, while the rest goes toward owning project-based initiatives ('Build') tailored to your experience level. As you ramp up alongside senior engineers, your focus will naturally shift toward more build-focused work with wider impact. The scope below is what the team owns, not a checklist for one person. We staff people according to their strengths and interests, and it evolves over time. SCOPE 🛟 SUPPORT & ONCALL - Own L1/L2 oncall for 900+ Alaners across 5+ countries, with a clear escalation path to engineers - Triage, communicate to users during incidents, and escalate appropriately - Document recurring issues and reduce ticket volume through self-service 💻 DEVICE LIFECYCLE & ENDPOINT COMPLIANCE - Own the full device lifecycle: procurement, zero-touch enrollment (Apple Business Manager, Kandji), repair, retrieval - Maintain role-based Kandji blueprints and least-privilege configurations - Contribute to device compliance across all countries (MDM, EDR, FileVault) and to audit evidence - Own the physical side: laptop locker, hardware inventory, office equipment - Take over day-to-day device operations as we bring them back in-house from our outsourced provider 🔑 IDENTITY, ACCESS & SAAS PLATFORMS - Own onboarding and offboarding end-to-end, across both automated and manually-managed tools - Administer Google Workspace, SSO/SAML, licences and access reviews - Manage day-to-day vendor relationships and procurement on your scope ⚙️ BUILD - Own a build project end-to-end, with a more experienced engineer to pair with and learn from - Examples from the current roadmap: rebuilding the onboarding intake, the meeting room audiovisual equipment and room-booking revamp, the IT playbook for new offices, ISO 27001 / ACPR evidence collection - Ship automation and self-service tooling that measurably reduces IT toil MILESTONES First 2 months - Join IT oncall rotation (helpdesk) with buddy/shadowing support - Discover Alan's processes, stack (Kandji, Apple Business Manager), SaaS ecosystem, and identity tools (Google Workspace, SSO, Alan Home) - Handle most typical IT operations issues autonomously (equipment, SaaS access, account provisioning) First 6 months - Handle IT oncall shifts autonomously, solving most problems that do not require engineer input - Own onboarding/offboarding workflows end-to-end - Have wide knowledge of Alan's processes, equipment, and tools - Ship a first project First year - Be regarded as an expert on at least one topic beyond the oncall rotation (e.g. MDM, SaaS admin, compliance documentation) - Contribute on device compliance improvements (MDM, EDR, FileVault) across all countries - Ship automation or self-service projects that measurably reduce IT toil, with limited guidance - Lead small to medium IT projects end-to-end 3 years - Fully autonomous on the User Experience & Platform workstreams - Lead medium to high-complexity IT projects end-to-end - Mentor newer team members, reduce bus factor through documentation, automation and knowledge sharing WHAT WE'RE LOOKING FOR Must-have - Technical/hard skills: - 1-3 years in IT operations (or strong internship / student association background in a tech environment): device management (MDM, ideally Kandji), SaaS administration, basic identity & access management (Google Workspace, SSO) - Operational reflexes: can triage issues, communicate to users during incidents, and escalate appropriately. Has oncall or production support experience - Automation & AI appetite: scripting basics (Python, Bash) or low-code, and an instinct for what should be automated or delegated to AI rather than repeated - Documentation mindset: writes clear, structured documentation - Learning velocity: Picks up new tools and processes quickly. Must-have - Behavioral / soft skills: - Written-First Communication: Clear, effective written communicator who instinctively documents workflows, shares knowledge transparently, and thrives in an asynchronous work culture. - Empathetic Problem-Solving: Balanced user-first service mindset with operational pragmatism—delighting colleagues while diagnosing root causes rather than applying band-aid fixes. - Autonomous Growth: Self-directed problem solver who takes early project ownership, learns rapidly alongside senior engineers, and actively seeks feedback to level up. Nice-to-have skills / Bonus points if you have: - macOS fluency: comfortable troubleshooting macOS, understands the Apple ecosystem (Apple Business Manager, DEP enrollment) - Experience with Kandji specifically - Exposure to security compliance frameworks (ISO 27001, SOC 2, HDS), even just awareness - SaaS vendor management and/or license administration - Interest in automation and coding (even from college/school projects) - Experience in a fast-growing, multi-country tech company Languages: Fluent French & Professional English 🌍 HOW WE WORK Location: You must be legally eligible to work from France.   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: London, England, United Kingdom About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Software Engineer III - Data - FMX United Kingdom About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Data Engineer III About the Role We're looking for a Data Engineer III to join our Data Engineering team, which builds and governs the data foundation that powers the business. You'll work within our stack — Python ingestion pipelines, Airflow orchestration, and Snowflake/Databricks — helping move data reliably and securely from source to decision-ready output. You'll implement features and fixes against a given design, handle known classes of pipeline issues on your own, and escalate genuinely novel problems with clear context rather than working them in isolation. You're also expected to start contributing meaningfully in code review — catching real bugs, not just style nits. What You'll Do Implement new ingestion sources end-to-end against a senior engineer's design — connector code, DAG, schema, monitoring, and catalog registration — extending the team's existing framework where a new source needs a pattern it doesn't yet support Investigate pipeline failures independently, recognize known classes of issues, and ship the documented fix without needing to escalate Before shipping a new pipeline, identify downstream consumers and what would break if data were late or wrong, and flag gaps like this during spec review — before writing code Write clear handovers when escalating a genuinely unresolved issue — what you tried, what you ruled out, and where things diverge — so a senior can pick up without re-discovery Review peers' pipeline PRs and catch non-obvious issues (e.g., missing idempotency checks, race conditions) that could cause incorrect downstream data Turn ambiguous "why is this data wrong?" questions into structured investigations — tracing data lineage from source to warehouse and communicating back what you found Surface concerns in spec review as specific, well-reasoned questions rather than staying silent or blocking progress Support data security and governance work (e.g., PII masking, access controls) and contribute to data delivery work, including reverse ETL integrations Build strong working relationships with internal stakeholders and help scope and clarify requirements for new work Mentor DE2s on their first significant projects — pairing on tricky decisions and helping them apply team conventions What We're Looking For 3–5 years of professional software or data engineering experience Strong SQL and Python skills, with solid experience building and operating production data pipelines Comfort investigating and root-causing pipeline issues independently before escalating Experience with workflow orchestration tools (Airflow or similar) and a cloud data warehouse/lakehouse (Snowflake, Databricks, or similar) Solid understanding of data pipeline concepts: idempotency, schema evolution, backfills, and data quality/testing Experience giving substantive code review feedback, not just style or formatting comments Strong communication skills — can write a clear technical handover, ask sharp questions in spec review, and explain a data lineage investigation to a non-technical stakeholder A track record of taking ownership of known-class problems end-to-end rather than needing step-by-step direction Nice to Have Experience extending or building reusable pipeline frameworks/templates Exposure to reverse ETL tools or patterns, PII masking, or data access governance (RBAC) Exposure to observability/monitoring tooling (e.g., Datadog) for pipeline health and alerting Some experience mentoring or informally supporting more junior engineers Background in gaming, betting, e-commerce, or another regulated/high-compliance industry Why Join Us Real ownership over known-class problems, with senior/staff support available for the genuinely novel ones Work on high-visibility, high-trust systems that the business depends on A culture built around clear tenets: standardize before you scale, own the outcome (not just the ticket), and clarity over complexity Clear growth path into Senior Data Engineer, with room to start mentoring and shaping team practices along the way By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Ostrava, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are seeking an IT Service Administrator to support IT operations for one of our Swiss clients.  This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination.  You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where IT counts, join us! Responsibilities: Service Request & Queue Management Manage daily RITM and incident tickets in ServiceNow. Operate the dispatching queues: IMAC, Deployment, Incidents. Process catalogue tasks (CTSK), assign work, and follow workflow steps. Schedule appointments for new hires, hardware refreshes, and hardware returns. Coordinate technician availability via booking and site-specific calendars. Follow different procedures depending on user location. Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications. Communicate with users via email, Teams, and calls to resolve issues or guide them through processes. Hardware & Asset Coordination Manage hardware returns, refresh cycles, and device handovers. Check user and device information using ServiceNow, ISS, CMT, Tachyon. Support device troubleshooting and initial incident investigation. Assist external workforce hardware validation and requests. Onboarding & Offboarding Support Prepare hardware and access for new hires. Validate employee or external worker information with HR and hiring agencies. Ensure complete offboarding and return of company assets. Request approvals from managers or specialist teams where necessary. Requirements English, professional working proficiency German, or any other language, is an advantage Experience in IT service delivery, dispatch coordination, or ServiceNow operations. Strong customer service and communication abilities. High organisational skills and ability to manage multiple tasks. Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms. Ability to follow structured workflows and multi-step processes. Problem-solving mindset and attention to detail. Proactive and collaborative team player Strong sense of responsibility and ownership Ability to adapt to new processes and workload changes Calm and professional under pressure Candidates must provide a Criminal Record (not older than 3 months) Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Sharjah, United Arab Emirates; Umm Al Quwain, United Arab Emirates; Ajman, United Arab Emirates Apt Resources is hiring hardworking and reliable General Helpers for a fresh produce processing company in the UAE. The successful candidates will assist with daily operations, including packing, sorting, loading, unloading, and handling products. Job Responsibilities: Assist with loading, unloading, and moving products. Help with packing, sorting, and handling food products. Assist drivers, warehouse, and operations staff when required. Maintain cleanliness and organization of the work area. Follow company safety and hygiene procedures. Perform other general duties as assigned. Requirements Requirements: Previous experience as a Helper, Warehouse Helper, or similar role is an advantage. Physically fit and able to perform manual work. Willing to work in a warehouse and food-related environment. Hardworking, reliable, and responsible. Able to work as part of a team. Benefits Salary: AED 1,500 + Free Accommodation + Free Transportation + Free Visa + Air Ticket + Medical Insurance/Card + All other benefits as per UAE Labour Law.

Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Mumbai, India; New Delhi, India Apt Resources is looking for a reliable, responsible, and experienced 3-Ton Pickup Driver to join a fresh produce processing company in Dubai. The successful candidate will be responsible for the safe and timely transportation of fresh produce, supplies, and other company materials, ensuring that all goods are handled properly during loading, transit, and delivery. Job Responsibilities: Safely drive the 3-ton pickup vehicle for the transportation and delivery of fresh produce. Load and unload products carefully to prevent damage or spoilage. Ensure timely delivery of goods to customers and designated locations. Check the vehicle regularly and report any maintenance or safety issues. Maintain the cleanliness and proper condition of the vehicle. Follow company policies and traffic regulations. Requirements Requirements: Valid driving license that allows driving a 3-ton pickup vehicle in UAE . Previous experience driving a 3-ton pickup or similar vehicle in UAE . Good knowledge of roads and routes. Physically fit and able to assist with loading and unloading. Reliable, responsible, and safety-conscious. Fresh produce, food, or FMCG experience is an advantage. Benefits Salary: Salary: AED 2,500 + Free Accommodation + Free Transportation + Free Visa + Air Ticket + Medical Insurance/Card + All other benefits as per UAE Labour Law.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is looking for a Customer Experience (CX) Manager to lead a high-performing support team serving lawyers and professional services teams. Our customers hold their own work to a high standard of accuracy and timeliness, and expect the same from our support. How well your region runs is one of the biggest levers Harvey has on what customers actually experience when they need help. Reporting to the Head of CX, you'll drive operational excellence and accountability across Harvey's global support organization. You'll balance strategic oversight with hands-on execution. This is a role for a leader who thrives in motion: proactive, decisive, and deeply motivated by achieving results through your team. You'll inherit a metric set and processes that need to be better, and we expect you to diagnose what's broken and fix it without being asked. You'll also be one of five CX Managers across the globe, and that peer group is where our operating standard gets set. You're expected to trade what's working across regions and push for the changes you think we should make everywhere, shaping the culture and cadence of a growing support organization. WHAT YOU'LL DO - Run day-to-day support delivery for your region: queue and coverage, triage and handoff, and escalation judgment, measured by First Response Time, Resolution Time, QA, and cSAT. When a number moves, you find the root cause and fix it or scale it. - Set individual performance expectations and stay close enough to the work to spot drift early. Coach against QA results in the moment, and move to a documented plan only when coaching hasn't landed. - Own escalations end to end: triage and severity judgment, customer communication through to resolution, and bug reports Engineering can act on without a follow-up thread. Partner with Product, Engineering, and Go-to-Market to turn recurring escalations into fixes. - Take part in the on-call rotation for customer-impacting incidents, owning the coordination of response and customer communication strategy while an incident is live. - Drive adoption of the AI tools and systems we provide across triage, drafting, deflection, and QA, and pressure-test what CX Ops ships against real queue conditions. - Track how your region performs against the other four, bring what's working to your peers, adopt what's working in theirs, and propose the practices you think should apply globally. - Forecast coverage and staffing against volume, and flag gaps before they have impact. - Hire, onboard, and develop team members to ensure readiness for future growth and evolving support needs. WHAT YOU HAVE - 8+ years in customer support or customer experience, including 4+ years managing teams in a high-volume environment serving enterprise customers. - Comfortable operating at Harvey's pace, not a typical enterprise pace. This is consistently the hardest bar for otherwise-strong support managers to clear. - A deep focus on the customer, and real satisfaction in solving the problems that make their work harder than it needs to be. - You are genuinely invested in developing your team, and you know a high bar is part of that. - You manage close to the work. You know what your team's tickets actually look like, not just what the dashboard says. - A change you made to how a support team works that produced a step change, not an incremental gain. You saw the leverage point others in the seat missed. - Ownership of a metric set (FRT, TTR, cSAT, QA, backlog, deflection): what drives each one, what to change when one slips, and the ability to build your own reporting. We use Zendesk, Salesforce, Omni, and Snowflake. - You understand enterprise escalations, from severity judgment through the customer conversation, and can work one yourself: reproduce the issue, read error logs, and troubleshoot API, authentication, and AI output quality issues well enough to brief Engineering accurately. - You can take a process improvement from idea to shipped yourself, and you know which ones to handover to someone on your team instead. - Day-to-day proficiency using AI tools in a production support workflow, not experimentation, and a concrete point of view on how AI is changing what a support team should look like. - Admin-level fluency with Zendesk or an equivalent platform: views, triggers, macros, and routing logic. - Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy. COMPENSATION $144,000 - $216,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Argentina Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Software Engineer  to help us build the next generation of Agentic Codebases. ABOUT THE ROLE: - Location: Remote-first (Argentina) - Permanent, full-time employee (this is not a contractor position) - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for an existing vacancy - Reporting to the Senior Engineering Manager, Developer Productivity  As a Senior Software Engineer, Developer Productivity, you'll: - Design and build the Nest.js service scaffolding that lets product teams stand up new backend services in our next-generation monorepo - Implement paved paths, generators, and the platform primitives that make a new service work on day one rather than after a week of wiring. - Build the seams that let new services run independently of our existing monolith. - Own the deployment story for services and web applications on Cloudflare, and the interoperability with our existing AWS and Kubernetes estate managed through Pulumi and Argo CD. - Lead migrations of substantial codebases into the monorepo and turn each one into a repeatable recipe rather than a bespoke effort. - Partner directly with product teams as platform customers, treating their adoption as the measure of success and their friction as your backlog. - Raise the leverage of the whole team by encoding what you learn into tooling, generators and agent-assisted workflows, so the next migration costs less than the last. - Participate in engineering citizenship activities such as co-authoring engineering blogs, strengthening our hiring processes, and leading internal hackathon teams. ABOUT YOU  Requirements: - BA/BS Degree or equivalent experience - 5+ years building and operating backend services in production - Demonstrated experience in backend service design  defining service boundaries, contracts and data ownership, not only implementing within them - Business-level fluency to read, write and speak in English You'll thrive as a Senior Software Engineer, Developer Productivity, if you: - Have worked inside a large, heavily-coupled codebase and found the seams: extracting or bypassing functionality incrementally, behind behaviour-preserving contracts - Are fluent in TypeScript and Node, and comfortable with edge runtimes. - Have hands-on experience with monorepo tooling at scale (Nx, Turborepo or similar) and understand why build-graph correctness is a product concern rather than a config detail. - Treat migration work as engineering rather than chores: you budget for the parts that fail silently, verify generated output rather than trusting a green build, and know that bug-for-bug translation beats improvement when the goal is proving nothing changed. - Enjoy being a platform engineer with real customers — partnering with product teams, adapting the platform to how they actually work rather than requiring them to change, and measuring yourself on their adoption. - Are comfortable working across cloud boundaries, with a considered view on where a workload belongs and what crossing between clouds costs in latency and spend. - Communicate decisions in writing well enough that someone can pick up your work from the ticket — and are willing to say plainly when the fast answer and the right answer diverge. - Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.   OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.