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Location: Auckland, Auckland Region, New Zealand Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Mandarin and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Mandarin Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Taipei, Taipei City, Taiwan Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Mandarin and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Mandarin Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Sydney, New South Wales, Australia Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Mandarin and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Mandarin Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Singapore, Central Region Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Mandarin and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Mandarin Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Tokyo, Tokyo Metropolis, Japan Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Mandarin and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Mandarin Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Seoul, Seoul Special City, South Korea Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Mandarin and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Mandarin Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Mandarin and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Mandarin Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Bangkok, Thailand Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Mandarin and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Mandarin Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Jakarta, DKI Jakarta, Indonesia Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Mandarin and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Mandarin Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Remote (US) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. About the team As a Product Designer on Growth, you’ll turn ambitious ideas into meaningful experiences that move the business forward. More than 4 million Canadians trust Wealthsimple with their money. Your job is to grow that number by designing the experiences that turn clients into our biggest advocates. You’ll partner with Product, Engineering and Marketing to rethink our referral strategy, support our highest visibility campaigns, and lead 0 to 1 social features from the ground up. You'll help define and lead our entire growth domain, rethink how people discover and share Wealthsimple, and create experiences that make our products more valuable as our community grows. It’s an opportunity to shape a brand new product area, move fast, and turn great ideas into measurable impact. What you’ll do - Build the loops that fuel growth. Design experiences that turn discovery into acquisition, engagement into advocacy, and happy clients into our strongest growth channel, driving new clients and net deposits. - Help define Social at Wealthsimple. Explore and shape new ways for people to connect with their financial lives, from profiles and discovery to creators and sharing investing activity. - Reinvent referrals. Rethink how people invite others to Wealthsimple, including seamless, real-world experiences like QR-based invites. - Make big ideas tangible. Shape high-visibility campaigns like Monthly Millionaire and Match, creating experiences that reach millions of Canadians and give people a reason to engage. - Experiment your way to impact. Prototype, launch, measure, learn, and iterate. Know when to double down, when to pivot, and when to move on. - Own the experience end-to-end. Move fluidly from discovery and strategy to interaction design, polished visuals, and thoughtful micro-interactions. - Shape what we build next. Partner closely with Product and Engineering to turn ambiguous problems into clear opportunities, influence roadmaps, and bring ambitious ideas to life. Skills you bring - Growth design experience. You’ve designed consumer experiences across acquisition, activation, engagement, or retention, and can point to the impact your work made. - An experimentation mindset. You’re comfortable with A/B testing, funnels, and product metrics. You use data to sharpen your instincts, challenge assumptions, and make better decisions. - A point of view on social. You’re curious about what makes products engaging, shareable, and trustworthy, and understand how social experiences can create sustainable growth. - Exceptional product craft. You bring strong UX and visual design skills, particularly in consumer mobile experiences, and care about the details that make a product feel intuitive and delightful. - A bias for action. You’re comfortable with ambiguity, move quickly without sacrificing quality, and would rather test a thoughtful idea than debate it endlessly. - Strong collaboration skills. You communicate clearly, work naturally with Product, Engineering, and Marketing, and can bring others along with your thinking. - Curiosity about money. You’re interested in how people think about, interact with, and build wealth, and want to make that experience better. Depending on your level - Senior Product Designer: You’ve independently led high-impact growth initiatives from problem definition through launch and iteration, balancing strong craft with measurable outcomes. - Staff Product Designer: You’ve led complex, ambiguous initiatives, established direction for new product areas, and influenced product strategy and roadmaps across teams. Apply with a portfolio that shows: - Growth experiences you’ve designed and the metrics they moved. - How you navigate ambiguity, identify the right problem, and make design decisions. - How you translate a strong product idea into an intuitive and polished experience. - How you use AI. From shipping your own code changes to prototyping and research. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Manager, Data Science, Payments & Subscriptions San Diego, CA remote considered* (flex mode) About the Team The Direct to Consumer (D2C) Data Science organization brings together Data Science, Data Engineering, and ML Engineering to support PlayStation’s digital business across commerce, subscriptions, payments, lifecycle experiences, and player-facing services. We partner closely with product, engineering, finance, marketing, and operations teams to turn experimentation, forecasting, modeling, and trustworthy measurement into better decisions and better player experiences. About the Role We are looking for a Data Science Manager to lead a focused team improving how players pay, subscribe, and recover from payment failures. You will own the team’s scientific roadmap, develop data scientists, and partner with product, engineering, finance, marketing, and operations to turn ambiguous business questions into clear recommendations supported by trustworthy evidence. This is a technically engaged first-line management role. You will review experiment designs, metrics, models, analytical code, and recommendations; help the team reason through uncertainty and business tradeoffs; and contribute directly to selected complex problems. Success means building a team that can independently deliver rigorous work, guide decisions, and improve payment and subscription outcomes. The initial portfolio includes payment method performance, payment acceptance, routing and retry strategies, subscription recovery, and measurement of experiments and lifecycle interventions. You will help partners understand incremental value, customer friction, processing and operational costs, and risk guardrails. Over time, the scope may expand across adjacent D2C business areas as team priorities evolve. What you'll be doing: Lead, hire, onboard, and develop a team of data scientists supporting a defined commerce, payments, subscriptions, and lifecycle portfolio. Own the team’s roadmap, intake, prioritization, capacity planning, and stakeholder alignment. Make ownership and tradeoffs clear so the team can deliver on its most important commitments. Partner with business and technical leaders to define the decisions to be made, hypotheses, success metrics, measurement plans, and recommendations for action. Guide experimentation, causal inference, forecasting, and modeling work that improves payment and subscription decisions. Evaluate business value alongside customer experience, costs, and risk guardrails. Review experiment designs, analytical code, data quality, metric definitions, model assumptions, uncertainty, and recommendations. Contribute directly to selected high-priority or technically complex problems. Coach data scientists to strengthen scientific judgment, stakeholder influence, and communication. Build independent ownership through delegation, constructive review, and clear expectations. Set practical standards for reproducible analysis, documentation, reusable workflows, and communication of results. Partner with Data Engineering and ML Engineering to address data and implementation dependencies. Communicate recommendations, expected impact, confidence, limitations, and next actions so partners can make informed decisions and evaluate outcomes. What we're looking for: 6+ years of industry experience in data science, applied statistics, machine learning, or a related quantitative field, including work in experimentation, causal inference, measurement, or model development. 2+ years of people management experience, or equivalent experience in formal technical leadership with a strong track record of mentoring, coaching, and driving outcomes through other data scientists or machine learning practitioners. Strong background in experimentation, causal inference, metric design, and decision science for digital products or consumer businesses. Deep fluency with SQL and Python, with the technical depth to review analytical code, challenge assumptions, guide experiment and model design, and contribute directly to complex analyses. Proven ability to prioritize cross-functional work and communicate clear recommendations, confidence levels, tradeoffs, and next actions. Bachelor's degree or equivalent Preferred Qualifications Experience in digital commerce, payments, subscriptions, billing, lifecycle, gaming, media, or scaled consumer technology businesses. Experience with experimentation platforms, trusted metric frameworks, or reusable data science tooling that improves consistency and decision quality. Experience managing senior individual contributors or helping data scientists expand scope, influence, and technical leadership. Familiarity with payment optimization, subscription lifecycle analytics, subscription recovery, payment method selection, pricing or offer measurement, forecasting, or customer retention modeling. Experience evaluating and improving AI-assisted analytical workflows, including validating outputs and preserving reproducibility and appropriate data handling. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $186,200 — $279,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Paris; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As an Enterprise Success Manager at Mistral, you own what happens to our most strategic enterprise accounts after the build: you make deployed AI stick in real workflows, keep production ARR healthy, defend renewals, and source the expansion signals Sales closes. Mistral's Solutions teams create high-value AI use cases with our customers. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, measuring its business impact, and scaling value across the organization. You will work with customer sponsors, business teams, IT and security stakeholders, and across Mistral with Solutions, Product, Engineering and Support. This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep. It calls for a strategic account mindset, the technical judgment to navigate complex deployment environments, and the energy to build the customer success function as Mistral grows. You will join on one of two tracks (and can move between them): - Adoption track — embedded in flagship transformations while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the measurement that proves value is landing. - Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals. In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout, a motion already credited in a major European win. WHAT YOU WILL DO OWN THE CUSTOMER SUCCESS AND VALUE PLAN - Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes. - Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear. - Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative. MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN - Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models. - Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders. - Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited. - Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments. DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE - Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks. - Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement. - Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently. - Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes. DEFEND AND GROW THE COMMERCIAL RELATIONSHIP - Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time. - Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value. - Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks. BRING THE CUSTOMER VOICE INTO MISTRAL - Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner. - Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions. BUILD THE COMPANY AS WELL AS THE ACCOUNT - Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts. - Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions. - Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it. WHAT WE'RE LOOKING FOR - 5+ years of experience in customer-facing roles, such as Customer Success, Delivery/Implementation, or Solutions Consulting, ideally in a technical AI or SaaS environment. - Experience owning outcomes for enterprise customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting. - Strong technical fluency in enterprise deployment models. You can identify what a deployment type (on-premises, VPC, serverless) means for available features, telemetry, upgrades and security reviews, and you validate specifics with technical teams instead of assuming parity. - Ability to engage credibly with architects, engineers, IT and security teams, while translating technical trade-offs into clear business implications for executives and users. You know when to bring in a deeper technical expert. - Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions. - Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion. - Analytical and commercially minded: you can define meaningful success metrics, assess customer health, and are comfortable carrying renewal and NRR accountability. - Fluent English; professional French strongly preferred (a significant share of our enterprise base is French-speaking). NICE TO HAVE - Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments. - Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation. - Experience building adoption, change-management or customer education programs across large organizations. - Experience at a forward-deployed, solutions-led company. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: London Office; Berlin Office Workplace: Hybrid About Taktile Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. About the Role As a Senior Business Development Representative at Taktile, you'll drive AI adoption in Financial Services by engaging future customers in their very first interactions with us and identifying new market opportunities. It’s a pivotal role that enables our sales team to focus on high-value, revenue-generating activities and is powered by leveraging your creativity, charm, grit, and strategic thinking. You will: - Own pipeline-generating activities in your territory and outreach to strategic prospects to generate high-intent opportunities with Mid-Market and Enterprise companies - Support the development and execution of strategic outbound initiatives - Lead our attendance at major conferences and host dinners to meet industry leaders across the world - Collaborate with the marketing, growth, and sales teams, and bring in leads applying qualification frameworks such as PACTT. - Be supported by an ever-developing AI toolstack to automate the busywork and focus on using your brain - Conduct initial qualifications for high-potential leads Joining us will be a great decision if you: - You are creative and proactive, always looking for ways to stand out with prospects and to improve the way we do things - You are customer-focused and convincing in live conversations (phone, video, face-to-face) - You are a problem solver and find joy in handling complexity - You are resilient. It can be a tough role, with lots of rejection, but the wins make it worth it! You will make our decision easy if you have: - 2-3+ years of experience in a fast-growing startup, preferably in lead management and project management roles or 2-3+ years of experience in a field like finance & investment banking, consulting or software engineering - Proven ability to meet or exceed activity and pipeline targets. - Familiarity with outbound tools such as HubSpot, Aircall, lemlist or LinkedIn Sales Navigator. - Strong communication, organization, and time management skills. - Ability to work in a fast-paced, dynamic environment - A growth mindset, genuine curiosity about AI and financial services, as well as a willingness to learn. Our Offer - Receive a top-of-market equity and cash compensation package - Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes - Join us onsite in our inspiring office spaces in Berlin, NY, or London and travel to quarterly team meetings around the world - Make an impact and meaningfully shape an early-stage company by creating new opportunities - Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo - Get to know and learn from experienced mentors such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath - Use the equipment of your choice including meaningful home office set-up. - Benefit from an onboarding and training path supported by best-in-class coaches to become a true expert in your field Our Stance - Work with colleagues who lift you, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. - We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions and celebrate love in its many forms. We won't inquire about how you identify, or if you've experienced discrimination, but if you want to tell your story, we are all ears. About us Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day. Taktile is based in Berlin, London, and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath. About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)). Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records. Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin's Customer Education team drives customer onboarding, adoption, and transformation at scale through on-demand and live educational experiences. Live programming has the opportunity to genuinely connect with customers in unique ways that cut through the noise to build relationships that drive adoption. As a result, we’re looking for someone who can make this program exceptional. As our Senior Customer Education Manager, Live Programs, you'll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team. This is a high-visibility role where you'll regularly present to users, admins and C-suite audiences, and shape how Fin shows up in the room. This role requires travel to support live events and customer engagements throughout the year. What will I be doing? Own the live education program end-to-end by setting the vision, roadmap, and success metrics for what we run, for whom, and to what outcome. Design and deliver engaging, live experiences including webinars, cohorts, in-person workshops, and our annual Fin Academy Live event in order to drive customer outcomes and retention. Partner with the Deployment Services team to define, create, and deliver tailored training to Enterprise customers, ensuring their teams are able to manage and scale Fin past the initial deployment. Partner with the Customer Education team to plan and maintain a holistic training curriculum that supports our customers’ and company’s objectives to provide a cohesive, end-to-end learning experience across all of Fin Academy’s offerings. Continually iterate on offerings to increase their impact on onboarding, feature adoption, and automation rate and to incorporate feedback from customers, partners, and cross-functional teams. What skills do I need? 8+ years of training experience with 3–5 years in a SaaS or tech environment; professional services and/or customer success experience required. Strong grasp of adult learning principles and best practices that underpin effective and supportive live training experiences. Proven content design skills with a track record of producing presentations and training that have clear information hierarchy, a relentless focus on driving customer action, and uses grounded examples to ensure concepts land. Able to understand and clearly communicate complex, technical concepts and the nuances of AI products. Strong executive presence with the ability to deliver compellingly to both large audiences and small groups. This includes an ability to present in high stakes situations with our largest customers and their senior management. Skilled at maintaining engagement with all audiences and adapting in the moment whether that's managing a derailed discussion, a difficult question, or an unengaged group. Superb program management skills, including stakeholder management, SME engagement, and end-to-end project management to lead large initiatives. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin's Customer Education team drives customer onboarding, adoption, and transformation at scale through on-demand and live educational experiences. Live programming has the opportunity to genuinely connect with customers in unique ways that cut through the noise to build relationships that drive adoption. As a result, we’re looking for someone who can make this program exceptional. As our Senior Customer Education Manager, Live Programs, you'll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team. This is a high-visibility role where you'll regularly present to users, admins and C-suite audiences, and shape how Fin shows up in the room. This role requires travel to support live events and customer engagements throughout the year. What will I be doing? Own the live education program end-to-end by setting the vision, roadmap, and success metrics for what we run, for whom, and to what outcome. Design and deliver engaging, live experiences including webinars, cohorts, in-person workshops, and our annual Fin Academy Live event in order to drive customer outcomes and retention. Partner with the Deployment Services team to define, create, and deliver tailored training to Enterprise customers, ensuring their teams are able to manage and scale Fin past the initial deployment. Partner with the Customer Education team to plan and maintain a holistic training curriculum that supports our customers’ and company’s objectives to provide a cohesive, end-to-end learning experience across all of Fin Academy’s offerings. Continually iterate on offerings to increase their impact on onboarding, feature adoption, and automation rate and to incorporate feedback from customers, partners, and cross-functional teams. What skills do I need? 8+ years of training experience with 3–5 years in a SaaS or tech environment; professional services and/or customer success experience required. Strong grasp of adult learning principles and best practices that underpin effective and supportive live training experiences. Proven content design skills with a track record of producing presentations and training that have clear information hierarchy, a relentless focus on driving customer action, and uses grounded examples to ensure concepts land. Able to understand and clearly communicate complex, technical concepts and the nuances of AI products. Strong executive presence with the ability to deliver compellingly to both large audiences and small groups. This includes an ability to present in high stakes situations with our largest customers and their senior management. Skilled at maintaining engagement with all audiences and adapting in the moment whether that's managing a derailed discussion, a difficult question, or an unengaged group. Superb program management skills, including stakeholder management, SME engagement, and end-to-end project management to lead large initiatives. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: London Workplace: hybrid Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:The Delivery Success Executive (DSE) owns an assigned portfolio of customers and is accountable for both successful delivery and long-term commercial growth. The role combines portfolio management and delivery governance with deep product expertise and a clear commercial mandate: retention and expansion. As trusted advisors, DSEs use expert-level knowledge of the Creatio platform to validate approaches, guide best practices, and ensure every solution is aligned with customer needs, and delivering measurable business value.The role is based in London.Responsibilities:Product Expertise: Serve as a product knowledge carrier for the assigned portfolio, demonstrating expert-level understanding of the Creatio platform and its ecosystem.Proactively advise customers and partners on optimal solution approaches and platform capabilities.Help customers achieve their desired business outcomes through strong product adoption, value realization, and high ROI.Portfolio & Project Management: Own an assigned portfolio of customers, overseeing their implementation projects and ongoing engagements.Monitor progress, risks, and dependencies across projects to ensure alignment with agreed standards and commitments.Delivery Governance & Assurance: Enforce delivery standards, methodologies, and reporting frameworks across the portfolio.Control and audit delivery processes, identifying early red flags to prevent delivery and launch-related issues.Conduct portfolio-level reviews to validate outcomes, quality, and readiness for go-live.Risk & Solution Oversight: Work closely with Delivery Assurance Architects to validate both technical and functional aspects of solutions.Identify risks across the portfolio and drive mitigation strategies.Knowledge & Best Practices: Capture lessons learned, integrate them into the Center of Delivery Excellence framework, and mentor team members and partners.Customer Success & Commercial Growth: Develop a deep understanding of customers' business priorities and proactively identify opportunities to support their long-term success.Grow the customer portfolio through strong retention, zero churn, and active cross-sell and upsell.Collaborate closely with internal Sales, Delivery, Support, Product, and Partner teams to ensure a consistent customer experience.Customer & Partner Engagement: Act as the key contact and trusted advisor for customer executives across the assigned portfolio, communicating effectively with stakeholders at every level, including C-level.Provide portfolio-level visibility and transparency through governance meetings and reporting.Requirements:Proven experience in program/portfolio management across multiple projects.3+ years in B2B Customer Success, Account Management, or Project Management with enterprise accounts.Proven track record of driving adoption and value realization, and supporting retention and account growth (renewals, cross-sell, upsell).Deep Creatio platform expertise (functional and technical) and knowledge of competing low-code/no-code platforms.Ability to conduct high-level solution estimations and guide teams in applying best practices.Strong client-facing and stakeholder management skills, including communication at CxO level.Ability to navigate complex customer organizations, coordinate multiple stakeholders, and drive issues to resolution.Structured thinking, flexibility, and strong result orientation.Fluent English (required); additional languages may be required based on geography.Nice to have: experience taking part in commercial negotiations and renewal discussions. Ability to travel for customer meetings and onsite engagements as needed.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE: - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base. - Set the bar for product and AI fluency across the team and ensure your team masters Notion’s product and maintains an expert-level knowledge of the AI ecosystem. SKILLS YOU'LL NEED TO BRING: - Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working - Fluent in German & English NICE TO HAVES: - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €94,000-€105,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Tokyo Metropolis, Tokyo, Japan Are you a skilled Korean interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Korean and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Korean and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Korean Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!