Location: United States
ABOUT THE JOB
We are looking for an Electronics Technician to join our team in Quonset, RI on a contract basis to support our Dive-XL platform. In this role, you will be working on cutting-edge technology aimed at advancing the state-of-the-possible in subsea robotics. You will play a key role in delivering our AUVs to our customers by working hands-on with our engineering team in a multi-disciplinary environment to scale our AUV production globally. This role will include building complex electromechanical assemblies.
WHAT YOU'LL DO
· Work within a team of multidisciplinary engineers and operations personnel on pressure vessel fabrication and assembly as part of overall AUV production integration
· Fabricate complex wire harnesses, solder electronic modules (including PCBAs), and modify COTS components
· Perform configuration tasks to flash/load correct SW/FW versions onto devices
· Build, test, and integrate complex electrical assemblies into our world-class AUVs
· Design, prototype, and scale manufacturing jigs and fixtures to improve build and test efficiency
· Follow detailed electrical and manufacturing documentation to build to engineering specifications
· Help develop, document, and improve the pressure vessel production process
· 5S work areas, perform part inspections, close out work orders, and follow safety best practices
· Support management of tools, equipment, and lab supplies (maintenance, calibrations, raw material stock)
· Potential for travel offshore to support operations team as needed under the contract scope
REQUIRED QUALIFICATIONS
· 4-12 years of relevant electronics technician experience in fields such as Robotics, Defense, or Avionics
· Capable of carrying out detailed electro-mechanical assembly work with tight-tolerance components/enclosures and complex wire routings
· Familiarity with electrical engineering principles and concepts
· Full understanding of the manufacturing life cycle
· Experience working off of technical documentation, electrical schematics, and engineering drawings
· Commitment to a high-quality product and strong sense of personal accountability
· Ability to perform electrical debug including use of tools such as a digital multimeter, oscilloscope, etc.
· Extremely organized and detail-oriented
· Excellent verbal & written communication skills
· Strong sense of urgency and enthusiasm
· Eligible to obtain and maintain an active U.S. Secret security clearance
PREFERRED QUALIFICATIONS
· Experience in sub-sea robotics (AUVs, UUVs, underwater equipment)
· Experience working with electrical systems up to 400VDC
· Experience working in avionics
· Subsea cable splicing or fabrication experience
· Experience with pressure vessels and/or pressure systems/equipment
· IPC 610 and/or 620 Certification
· Prior experience working with JIRA, Teamcenter (PLM), or NetSuite (ERP) or equivalent
· Experience with low volume/high mix manufacturing
CONTRACT TERMS
This is a contract (non-FTE) position with compensation paid on an hourly basis. Contract duration, renewal, and scope will be defined per the terms of the engagement agreement.
US Hourly Range
· 4–8 years of experience: $28 - $37/hour
· 8–12 years of experience: $32 - $42/hour
Hourly rate will be tailored to your individual qualifications, including job-related knowledge, skills, education, and experience, consistent with contract pay practices.
Location: 🇧🇷 São Paulo / 🌎Remote
Workplace: Remote
A little bit about us:
We are Belvo, an open finance API platform with the bold vision of democratizing access to financial services in Latin America. We enable any financial innovator to access and interpret financial data, as well as initiate payments from their end-users accounts. We’re turning the messy complexities of the Latin American financial ecosystem into a modern set of tools to access and interpret data and move money in a seamless and secure way.
We’re a highly-technical, passionate, and driven team. We are more than 90 people and our team currently represents 20 nationalities. We have offices in São Paulo and Mexico City – while a large portion of us work remotely.
We are tackling a very stimulating problem: connecting fintech innovators with legacy financial infrastructure. We strive to go beyond the limits of what is possible today and to do so in an elegant and developer-first way.
Since starting our adventure in May 2019, we have raised $71m from the leading VC investors globally.
You can read more about our company here https://belvo.com/about/ and about our team and culture here https://belvo.com/careers/. Also, head to our blog https://belvo.com/blog/ for more news about what we’re building and how we work https://belvo.com/blog/category/working-belvo/.
About the team:
- We work in cross-functional, autonomous teams. We follow continuous delivery best practices executed on top of a modern technology stack.
- Our products are built for developers, by developers. Technological excellence is at the heart of what we do.
- We are pragmatic and customer-focused. We strive to find the right set of trade-offs in order to validate our hypothesis as early as possible, iterating on our products based on customer feedback.
- We communicate transparently. We do weekly all-hands where we get together to discuss company performance and goals.
- While we are global and remote-friendly, we also operate from our vibrant offices in CDMX and Sao Paulo. To accommodate the various time zones in which we are based, we ensure we’re always synced up for at least 3 hours per day.
- Also, we are backed by some of the leading investors in Silicon Valley and Latin America, including Founders Fund, Kaszek Ventures, and YCombinator.
The challenge
The Intelligence Squad is Belvo's AI enabler team. One part of the squad builds the platforms and patterns that let every team at Belvo ship AI. This role sits in the other part: turning the financial data and payments we aggregate across Latin America into models that make real decisions, who looks creditworthy, which transaction is fraudulent, what category a payment belongs to, whether an income statement checks out. That data drives real financial outcomes for the people and businesses on the other end, so the bar for rigor is high.
You'll be the data science reference in the squad. We're not hiring someone to execute a modeling backlog someone else wrote. We want someone who decides which problems are worth modeling, defines how we know a model is good enough, and raises the data science bar for everyone they work with. You'll be deep enough in statistics and ML to defend a modeling choice to anyone, whether this is a set of rules to simplify a problem or a complex model that you build. You'll be close enough to the business to turn a commercial problem into a modeling roadmap and a business case. And you'll be a strong enough engineer to take your models from notebook to production and own them there.
Responsibilities
- Model development and selection: Lead the design of statistical and ML models (classification, regression, ranking, NLP or LLM-based) for problems like risk scoring, fraud detection and transaction categorization. Choose approaches on their merits and defend those choices with data, not habit.
- AI-leveraged delivery: Use agentic coding and research tooling as a core part of how you work: exploring data, generating and testing feature hypotheses, scaffolding pipelines, writing the service around the model. We care about the decisions you ship, not hours at the keyboard, and we expect you to keep compressing the gap between the two.
- Feature engineering with business context: Work with Product and the business teams to figure out which signals in Belvo's financial data actually explain the outcome you're modeling, and translate an ambiguous business question into a well-scoped modeling problem.
- Productionization and ownership: Take models past the notebook. Build or shape the pipelines, APIs and services that run them reliably in production, and own them once they're live: monitoring, drift, retraining, and retirement when the evidence says so.
- Experimentation: Design and run experiments (A/B tests and offline evaluation) to confirm that a model change actually moves the metric it's meant to move.
- Cross-functional partnership: Work closely with Engineering, Data Research, Product, and the rest of the Intelligence Squad to ship end to end, and with stakeholders across the business to keep your models grounded in what actually matters to them.
- Business and customer partnership: Work directly with stakeholders and, when needed, customers. Translate ambiguous business questions into well-scoped problems, and explain trade-offs and impact clearly to non-technical audiences, executives included.
- Staying current: GenAI moves weekly. We expect you to be genuinely plugged in: model releases, papers, and tooling, to hold an opinion on what's real versus hype, and to bring the useful parts back to the squad as a demo, a doc, or a session for our company-wide AI Chapter.
- Framing the problem: Decide what's worth modeling. Push back when a rule, a heuristic, or a better data pipeline solves the problem without a model, and be willing to kill or retire your own model when the evidence says so.
This position may be for you if
- 5+ years of experience as a Data Scientist, Applied Scientist, or in a similar hands-on modeling role.
- You've owned models end to end in production, from framing the problem to monitoring it live, and you can point to the measurable business impact they had.
- You have a solid grounding in statistics and can explain how your models work at that level, not just how to call them.
- You've built and compared more than one type of model (for example tree-based methods, regression, deep learning) for the same problem and can justify why you picked the one you shipped.
- You're comfortable in Python for data science (pandas, scikit-learn, and at least one of TensorFlow or PyTorch) and in SQL for pulling and shaping your own data.
- You've taken several models you built into production yourself, not just handed it off to someone else to deploy.You http://deploy.You understand engineering fundamentals: testing, version control, CI/CD, and how to write code someone other than you can maintain.
- You've built with LLMs past the API-call level: tool use or agents, retrieval, structured outputs, and shipped at least one to production. You can explain how you knew it was good enough, which means you've built some form of evaluation, not just eyeballed outputs.
- Agentic coding tools are part of your daily workflow, not a novelty. You can walk us through a specific task that used to take you days and now takes hours: how you set it up, what you delegated, and where you still don't trust the output.
- You're proficient in written and spoken English.
Amazing if
- You've worked in fintech, financial risk, or another regulated data environment before.
- You have a business or strategy background alongside data science (an MBA, consulting, or a product/strategy role).
- You've worked in a customer-facing data science role, such as a forward-deployed engineer or a solutions/applied team at a data platform company.
- You've worked with MLOps tooling for model versioning, monitoring, and automated retraining.
- You've deployed models on AWS (for example SageMaker or an equivalent managed ML service).
- You've written evals or an LLM-as-judge harness for a non-deterministic system, and have opinions about where that approach breaks.
- You've used LLMs inside the data pipeline itself: labeling, extraction, categorization, and can say where they beat a classical model and where they quietly don't.
Tech stack
- Python is our primary language for data science and modeling (pandas, scikit-learn, and deep learning frameworks as needed).
- SQL against a cloud data warehouse for data access and feature work.Claude deployed company-wide and Claude Code for every engineer. Agentic tooling is part of how we work daily, not a side experiment.
- Cloud infrastructure on AWS, favoring managed services so you can focus on the modeling problem rather than infrastructure plumbing.
- An experimentation platform for A/B testing and offline evaluation.
- We use Datadog for service observability across the company.
- We follow Continuous Integration and Continuous Delivery best practices.
Our tech stack:
- We’re building our platform using modern technologies, putting the focus on reliability and long-term maintainability
- We primarily use Python on the backend. We use battle-tested technologies such as Django, and we are heavy users of Python’s asyncio for some parts of our stack
- We use Javascript, Vue.js and Sass on the frontend. We are developing and leveraging our own design system and component library
- We run our infrastructure on top of Amazon Web Services, leveraging managed services. We tend to favor the use of managed services wherever possible, in order to focus on our business problems
- We observe and monitor our services using Datadog
- We follow Continuous Integration and Continuous Delivery best practices
Our process steps:
At Belvo every hire is so important to us, that we share the decision to hire as a team.
- People team chat
- Take-home challenge
- Challenge presentation
- Team fit chat
- Meet the founders
Our perks:
🚀 Stock options (we are all owners and this is very important to us)
📈 Annual company bonus linked to company performance
🔆 Flexible working hours
🔝 Remote friendly
🐶 Pet friendly
👩🏻⚕️ Health Insurance
🎊 Paid time off on your birthday
💻 Renew your laptop every 3 years
🙋 Training Budget
😎 Team building events
🙀 Bank holidays swap within 30 days
🔋 Fitness/ wellness stipends
🚀 Yearly company offsite
🍒 Fresh fruit every week, all-you-can-drink tea and coffee
🏝 Extra days off accrued when completing 2, 3, 4 years and beyond at Belvo
🎳 Yearly department offsite
Location: Hybrid (Vancouver, British Columbia)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space.
As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams.
We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs.
Key Responsibilities
Become an expert in how Tailscale helps our customers
Build a credible pipeline every quarter by engaging with clients on upsells and renewals
Own an upsell and renewal number across your accounts
Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
Generate short-term results while maintaining annual pipeline coverage
Provide accurate weekly forecasting & revenue delivery
Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product
Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement
What We Are Looking For
2+ years of closing experience in an AE or an AM role
A strong desire to join a high-growth software startup
Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
Experience presenting to senior managers and executives
The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
Experience using Gong, or similar, to collaborate internally and manage pipeline
Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
Proactive from lead to close - if this opportunity really excites you, please don’t just apply on the website. Find the hiring manager, prospect thoughtfully, and tell us why you’re the best candidate for this position.
This role is based in Vancouver and is hybrid required (3 days/week in-office).
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.
CAN Pay Range (OTE)
$201,000
—
$201,000 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Hybrid (Toronto, Ontario)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space.
As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams.
We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs.
Key Responsibilities
Become an expert in how Tailscale helps our customers
Build a credible pipeline every quarter by engaging with clients on upsells and renewals
Own an upsell and renewal number across your accounts
Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
Generate short-term results while maintaining annual pipeline coverage
Provide accurate weekly forecasting & revenue delivery
Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product
Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement
What We Are Looking For
2+ years of closing experience in an AE or an AM role
A strong desire to join a high-growth software startup
Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
Experience presenting to senior managers and executives
The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
Experience using Gong, or similar, to collaborate internally and manage pipeline
Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
Proactive from lead to close - if this opportunity really excites you, please don’t just apply on the website. Find the hiring manager, prospect thoughtfully, and tell us why you’re the best candidate for this position.
This role is based in Toronto and is hybrid required (3 days/week in-office).
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.
CAN Pay Range (OTE)
$201,000
—
$201,000 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform
- Remove barriers to adoption so customers achieve their desired outcomes expediently
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions
- Oversee renewals and forecasting, ensuring timely, successful commitments
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve
- Monitor and report on customer health and usage
- Develop deep expertise in Coder’s products to provide global customer coverage
What we’re looking for
- 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred
- Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC
- Hands-on experience with Salesforce and other industry-standard CS platforms
- History of building strong relationships across executive, business, and technical stakeholders
- Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams
- Habit of staying current on industry trends, CS best practices, and the competitive landscape
- Startup experience
- High EQ with strong verbal communication and technical writing skills
- Self‑motivated with a creative and analytical approach to problem-solving
Bonus tacos if you have
- Customer success or sales experience focused on developer tools
- Renewal management experience
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon)
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor)
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Merchant Care Analyst will be responsible for providing exceptional service to merchants by addressing inquiries, resolving issues, and ensuring a smooth experience with our products and services. The role requires excellent communication skills, a strong understanding of payments, and the ability to solve problems efficiently. The Merchant Care Analyst will use various tools and resources to troubleshoot issues, guide merchants through solutions, and escalate cases when necessary, all while maintaining a high level of customer satisfaction.
What you will be doing:
- Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat)
- Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions.
- Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution.
- Educate merchants on platform features, payment processes, and best practices to optimise their experience.
- Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery.
- The role requires working hours from 11:00 AM to 8:00 PM, including Public Holidays, and involves providing Instant Messaging (for e.g. WeChat) support as needed.
Qualifications
- Fluent in Mandarin and English
- 2+ years of experience in support or operations roles, preferably within a payments environment.
- Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards.
- Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential).
- Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools.
- Proven ability to work independently as well as collaborate effectively across teams.
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform.
- Remove barriers to adoption so customers achieve their desired outcomes expediently.
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations.
- Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes.
- Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting.
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions.
- Oversee renewals and forecasting, ensuring timely, successful commitments.
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them.
- Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones.
- Develop deep expertise in Coder’s products to provide global customer coverage.
What we’re looking for
- 5+ years in customer success or a technical customer-facing role, with experience independently managing enterprise accounts and driving adoption, retention, and expansion.
- Practical knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC; ability to discuss how these fit into a customer’s environment and inform their adoption strategy.
- Experience guiding customer onboarding and deployments in SaaS or self-hosted environments. Able to understand a deployment architecture, ask informed questions about infrastructure and security, investigate common issues using logs and documentation, and turn findings into clear next steps.
- Hands-on experience with Salesforce and other industry-standard CS platforms.
- History of building strong relationships across executive, business, and technical stakeholders.
- Consistent internal advocacy for customers and ability to provide actionable feedback for Product and cross-functional teams.
- Habit of staying current on industry trends, CS best practices, and the competitive landscape.
- Startup experience.
- High EQ with strong verbal communication and technical writing skills.
- Self-motivated with a creative and analytical approach to problem-solving.
Bonus tacos if you have
- Customer success or sales experience focused on developer tools.
- Renewal management experience.
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon).
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor).
- Hands-on familiarity with Kubernetes, cloud environments (AWS, GCP, Azure), or infrastructure as code tools such as Terraform.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Denver, CO; Dallas; Georgia; Jacksonville; Denver
Workplace: Remote
ABOUT SONDERMIND
At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.
To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram https://www.instagram.com/sondermind/?hl=en, Linkedin https://www.linkedin.com/company/sondermind/, and Twitter https://twitter.com/SonderMind?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor.
ABOUT THE ROLE
The Account Manager, Health Plans is responsible for growing SonderMind's most important payor relationships. This is a strategic account management role: the contract is the starting point, and your job is everything that comes after. You'll serve as the primary point of contact for an assigned portfolio of payor partners, demonstrating the value SonderMind delivers, expanding our footprint within each account, and partnering with payors to drive their members to utilize SonderMind's services.
Reporting to the Head of Payor Strategy and Partnerships, you'll operate as a trusted advisor to payor executives and a growth driver for SonderMind, identifying opportunities to deepen partnerships well beyond the initial agreement. You'll work closely with our Payor Contracting team, bringing partnership insights and a demonstrated value story to the table that strengthens SonderMind's position in renewals and new agreements.
This role requires executive presence, commercial instincts, and the ability to translate clinical outcomes and utilization data into a compelling value story. The ideal candidate is a relationship builder who thinks like an owner and is motivated by improving access and outcomes in mental health.
WHAT YOU'LL DO
- Serve as the primary point of contact for a portfolio of payor partners. Own the day-to-day relationship and the executive-level connection, leading regular business reviews and Joint Operating Committees that position SonderMind as an indispensable partner
- Demonstrate SonderMind's value. Build and deliver the ROI story for each partner using clinical outcomes, access improvements, cost savings, and utilization data, ensuring payors clearly see the impact SonderMind has on their members and their business
- Grow each account organically beyond the initial contract. Identify and pursue expansion opportunities including new geographies, new lines of business, additional products and offerings, and participation in strategic initiatives like value-based programs
- Drive member utilization of SonderMind services. Partner with payors on member engagement, referral pathways, and co-marketing initiatives that connect more of their members to care
- Partner with the Payor Contracting team on renewals and new agreements, bringing relationship insights, expansion opportunities, and the value narrative that strengthens SonderMind's negotiating position
- Work cross-functionally with Revenue Cycle, credentialing, compliance, legal, finance, and operations to deliver on partner commitments and keep each partnership running smoothly, and support additional projects including travel to industry conferences and in-person partner meetings
WHAT DOES SUCCESS LOOK LIKE?
- Payor partners who view SonderMind as a strategic partner and seek us out for new opportunities
- Measurable account growth: expanded offerings, new lines of business, and increased member utilization within your portfolio
- A clear, data-backed value narrative for every partner that strengthens renewals and fuels expansion
- Strong collaboration with the Payor Contracting team, ensuring relationship insights inform contracting strategy
- Proactive identification of growth opportunities and resolution of partner issues before they escalate
- Ability to independently manage a portfolio while contributing to team-wide objectives in a fast-paced environment
WHO YOU ARE
- Minimum BA/BS in Business Administration, Healthcare Administration, or related degree
- Minimum five years in strategic account management, partner growth, or payor-facing relationship management, ideally in behavioral health or healthcare
- Proven track record of growing accounts: expanding offerings, increasing utilization, or driving revenue within existing relationships
- Knowledge of managed care and the payor landscape, including familiarity with alternative payment models such as value-based programs, risk arrangements, and case rates
- Strong analytical and storytelling skills, with the ability to turn outcomes and utilization data into a compelling value narrative
- Executive presence and strong communication skills: written, verbal, analytical
- Ability to work remotely and travel to the corporate office, payor visits, and conferences
- Ability to lean in to new tools including AI to drive outcomes
OUR BENEFITS
The base salary range for this role is $115,000 - $135,000. Final compensation will be determined based on a variety of factors, including relevant experience, skills, education, and past performance. In addition to base salary, this position is also eligible for a 5% variable bonus.
As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work.
Our benefits include:
- A commitment to fostering flexible hybrid work
- A generous PTO policy with a minimum of three weeks off per year
- Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
- Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
- Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
- Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition, which allows between 8-16 weeks of paid leave)
- 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
- Travel to Denver 1x a year for annual Shift gathering
- Fourteen (14) company holidays
- Company Shutdown between Christmas and New Years
- Supplemental life insurance, pet insurance coverage, commuter benefits and more!
APPLICATION DEADLINE
This position will be an ongoing recruitment process and will be open until filled.
OUR HIRING PROCESS & USE OF AI
At SonderMind, we use technology, including AI-assisted tools, to support our recruiting process. These tools help us operate efficiently and provide a consistent, timely experience for every candidate. They may assist our team with activities such as scheduling interviews, taking notes and transcriptions, organizing candidate information, and coordinating outreach. In the course of using these tools, we may process the personal and professional information you share with us as part of your application.
All hiring decisions at SonderMind, including whether to advance, reject, or extend an offer to a candidate, are made by members of our recruiting and hiring teams. We do not rely on automated systems to make these decisions about candidates.
We are committed to a fair and equitable process. If you have questions about the technologies used in our recruiting process, would like to request an alternative method of engagement, need an accommodation, or would like a member of our team to review a decision about your candidacy, please contact us at talent@sondermind.com.
Equal Opportunity
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring a Brand Partnerships Manager to shape and accelerate our growth through strategic partnerships and collaborations.
You’ll build our brand partnerships strategy from the ground up: sourcing high-potential partners, developing relationships, structuring creative collaborations, and turning them into campaigns that drive awareness, engagement, and business growth.
Success in this role looks like building real, high-impact partnerships with tangible value for Ramp, our partners, and the audiences we reach together. The ideal candidate is a marketer who can also run a deal: you come up with the partnership, you know why it matters for the business, and you execute relentlessly to get it out the door. You should have an instinct for great ideas, a strong creative point of view, and a close read on what’s happening across media, sports, and culture. Most importantly, you’ve turned those ideas into campaigns that break through culture, get attention, and drive business outcomes.
Ramp is a place for people who move fast, take ownership, and are looking to do the best work of their careers. We want someone who can build this function out, bet on partners that matter, and create collaborations that move the needle and are unmistakably Ramp.
WHAT YOU'LL DO
- Own Ramp’s brand partnerships program end to end: partner strategy, sourcing, negotiation, and execution.
- Find high-value partners across finance, sports, business, and media who can put Ramp in front of new audiences.
- Build a system for spotting and tracking emerging talent so we can place smart bets early. We sponsored Neal Shipley while he was still an amateur golfer, and TBPN in the very early days. We like spotting emerging brands and talent before everyone else does.
- Develop bold partnership concepts that tie into Ramp’s brand, product priorities, launches, and broader marketing campaigns.
- Lead deal strategy and negotiation, including pricing, asset packages, usage rights, exclusivity, deliverables, timelines, and contract terms.
- Work with teams across Ramp to run and test campaigns across paid, owned, and earned channels, so every partnership delivers both creative impact and business results.
- Manage active partnerships day to day. Keep deliverables on track, and keep finding new ways to work with existing partners so Ramp gets the most out of every relationship.
- Work closely with Ramp’s sales team to spot deals where a partner could help, and find timely, relevant ways to bring them in.
- Handle reporting for every partnership. Track delivery and performance, share what you’re learning, and recommend when to renew, expand, change, or end a deal.
WHAT YOU NEED
- 5+ years of experience in brand marketing, influencer marketing, partnerships, or a related role.
- A track record of developing, negotiating, and executing high-profile brand, media, or strategic partnerships, ideally within a fast moving in-house team or at an agency. The ideal candidate has a builder mindset and is willing to challenge conventional approaches and take a first principles approach.
- Strong creative judgment, with the ability to spot culturally relevant ideas and turn them into partnerships and campaigns that earn attention.
- The ability to thrive in ambiguity, take initiative, and launch new programs quickly from scratch You can move from strategy to execution quickly, manage complexity, and drive work across teams.
- Excel at balancing brand authenticity with performance metrics. Strong business acumen and judgment to balance efficiency with bold bets.
- Ability to switch between strategy and in-the-weeds execution. In one meeting, you’re zooming out to set the vision and framework, the next you’re diving into day-to-day execution and delivery.
- A strong interest in culture, entertainment, and sports.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Workplace: fully
Sales · Reports to Head of Partnerships · Remote (Europe, outside the Netherlands, working hours within 2 hours of Central European time)
You'll own some of C Teleport's most important partner relationships and be the person who catches a risk or spots a growth opportunity before anyone has to ask. If you can build trust with a partner's board and read a booking-data trend in the same week, keep reading.
Why this role exists
Our white-label partners succeed or stall based on how well we understand their business and act on it. Right now that understanding lives in scattered conversations. We need someone who owns the relationship end to end — reads the partner's business closely enough to catch a risk before it escalates or an opportunity before it's obvious, and turns that into action, not a status update.
About C Teleport
C Teleport is built for teams in fast-moving industries like aviation, energy, and maritime. We make managing travel simple and flexible — every trip change or cancellation happens instantly and automatically, no manual steps. Founded in 2017, headquartered in the Netherlands, with close to 100 people from 40 nationalities working from locations around the world.
What you'll own
A portfolio of partners, across every stakeholder level.
Build trust from day-to-day contacts up to the partner's board.
Each partner's business, deeply.
Their customers, priorities, and growth plans — connected to what C Teleport can actually offer.
The relationship, end to end.
You're the partner's main point of contact and their advocate inside C Teleport, bringing the right internal teams together instead of leaving them to find their own way in.
Getting ahead of problems.
Catch a risk to the relationship before it's obvious — and act on it, not just flag it.
Growth within your partnerships.
Grow bookings and revenue with the partners you own: spot where they could use more of what C Teleport offers, including cross-selling, and turn it into a concrete proposal.
Renewals and negotiations.
Support commercial negotiations and renewals, balancing the partner's needs with ours.
Partner business reviews, grounded in real data.
Bookings, revenue, adoption — not a status readout.
Turning partner feedback into something we can act on.
Tell a one-off ask apart from a pattern worth solving structurally, and represent it honestly to internal teams — not just relayed word for word.
What success looks like
By month 3:
you know your partners' businesses and internal stakeholders well enough to run a business review on your own.
By month 6:
you've caught a risk before it became a problem, or an expansion or cross-selling opportunity before anyone else saw it, and driven it to an outcome.
By month 12:
bookings and revenue in your partnerships have grown, and something about how C Teleport runs partnerships — a process, a playbook, a way of tracking health — is better because you built it, and it's now how the team works.
Required
You've owned a commercial relationship with a partner or key account end to end
— not supported one — including the hard conversations.
You decide on partner situations that don't have a playbook yet.
You can point to a real example of making the call under ambiguity and explaining your reasoning well enough that people acted on it without you chasing them.
You translate between two sides that don't naturally understand each other.
Describe a time you turned a partner's raw feedback into something internal teams could actually act on.
You're commercially minded, not a hard seller.
Describe how you grew an existing account, through expansion or cross-selling, and a renewal or commercial conversation where you balanced the partner's interest against your own company's.
You've built or improved how a team works
— a process, tool, or playbook that became the standard, not a one-off fix.
Real travel industry background
— ideally an OTA, travel agency, or airline — and comfortable enough with GDS/Amadeus to hold a technical conversation about it with an enterprise client.
Based in Europe, outside the Netherlands, with working hours within 2 hours of Central European time
, for real-time overlap with partners. We can only consider applicants who live in a European country other than the Netherlands.
Nice to have (bonus, genuinely not required)
Experience with white-label or platform partnerships specifically, rather than direct B2B sales.
A customer success or support background — more commercial instinct than technical depth.
This is not…
…an entry-level seat.
The accounts here are too high-stakes for someone stepping into partnership management for the first time.
…reactive account management.
You're expected to get ahead of a partner's needs, not just respond to renewals as they come up.
…a people-management role.
No direct reports — your influence comes from how well you run the relationships you own.
What you get
€4,000–4,500/month, contractor setup.
Our HR team will walk you through exactly how the engagement works during the screening call.
Ownership of some of C Teleport's most strategically important relationships.
An international team — Netherlands HQ, 40 nationalities, colleagues working from locations around the world.
Hiring process
Interview with the hiring manager (Head of Partnerships).
Call with our HR team
Final conversation with our VP of Sales.
Pre-engagement screening
If your application is successful, we may conduct a pre-engagement screening through a trusted third party, in line with applicable laws. This may include employment history, education, and other relevant publicly available information to help us understand your suitability for the role.
Equal opportunity and privacy
C Teleport is an equal-opportunity employer. We assess every application on merit and handle your data in line with GDPR.
Location: Taguig, National Capital Region
Workplace: Hybrid
Key Responsibilities:
• Draft, review, and negotiate a variety of contracts, including but not limited to sales contracts, vendor agreements, non-disclosure agreements, and service agreements.
• Ensure that contracts comply with company policies, legal requirements, and industry standards,
and revise contracts as necessary.
• Coordinate with internal stakeholders and legal counsels to ensure that final draft contracts are
agreed upon by all parties, routed for approval, and executed in a timely manner.
• Prepare and update inventory of contracts and agreements of the Company, ensuring that all
contracts are accurately documented, stored, and easily accessible.
• Maintain an updated contract tracker to ensure that all contracts are within Contract Management radar, and provide effective communications to all stakeholders about the status of all active contracts.
• Manage contract lifecycle, including contract initiation, execution, performance monitoring, and
contract renewal or termination.
• Develop and maintain contract templates, standard operating procedures, and contract
management tools.
• Conduct risk assessments and provide recommendations to mitigate contractual risks.
• Monitor contract compliance and performance, and enforce contract terms as needed.
• Stay up-to-date on changes in contract law, regulations, and industry trends.
Qualifications:
• Bachelor of Laws (LLB), Member of the IBP in good standing
• Banking experience (at least 2-5 years experience as a Lawyer)
• Demonstrated experience in contract administration or a related field, with at least 5 years of
relevant experience.
• Strong understanding of contract management principles and practices.
• Familiarity with legal aspects of contracting including reading and interpreting contracts and related documentation, ability to prepare amendments, and ability to explain to stakeholders the specifics of the contracts.
• Proficiency in contract review, negotiation, and administration, with a keen eye for detail in contract documentation.
• Familiarity with contract management software.
Location: Bengaluru, Karnataka, India
Responsibilities:
Supports UK, Ireland, Malta, Sweden, Finland, Norway, and Denmark products across the product portfolio.
Supports the team with regulatory strategies (local and regional) that are in line with the business plan
Supports the team with regulatory activities for National and/or European procedures (Decentralized, Mutual Recognition) as appropriate. For example, but not limited to:
Prepares and compiles regulatory submissions, response to questions, renewals, post submission/approval activities (including relevant updates to external websites such as emc, medicines.ie and In-Demand)
Supports ad hoc projects (e.g., compliance reviews, audit preparation etc.)
Signs off on packaging material, leaflets, and SmPCs (as appropriate)
Supports the compilation of the Northern Cluster team metrics for the EMEA biannual metrics report
Supports all regulatory activities in Malta
Ensures regulatory compliance within the department to include:
The maintenance of global, regional, and local databases
Adherence to processes, SOPs, work instructions, and job aids
Updates to relevant local and global databases to track current product information
Supports team with Calls for Information (CFI) and assist in any Pharmacovigilance- related activities within the Northern Cluster, which may include:
Receiving and monitoring responses to CFIs through liaison with UK and EAME colleagues
Ensuring responses are submitted in a timely manner and that they are in line with standard procedures and metrics established by the VP Regulatory Affairs in European Regulatory
Provide support and responses to ad hoc requests received from UK PV group or Global Reg Med Mailbox
Supports the team with regulatory activities for National and/or European procedures (Decentralized, Mutual Recognition) as appropriate.
Ensures regulatory compliance within the department
Experience/Qualifications:
Bachelor's/Master's degree in Life Science/Pharma
Minimum of 5 ~ 8 years of relevant work experience working within a Regulatory Affairs Department (e.g., pharmaceutical, cosmetic, food supplements, etc.), with direct accountability for deliverables or a combination of direct Regulatory Affairs experience of CMC, Quality, or Regulatory Operations.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What the job involves We are looking for a highly analytical and detail-oriented Data Analyst, Incentives & Commercial Reporting to join our growing team in Ebene, Mauritius. Reporting to the Manager of Incentives & Commercial Reporting, you will be the analytical backbone of our commercial performance, executing the data workflows that ensure our global sales teams are incentivized correctly and our revenue insights are flawless.
At Checkout.com http://Checkout.com, "high performance is a science, not an accident." In this role, you will live in the data that proves that science. You will own the day-to-day execution of complex datasets, build and maintain crucial dashboards, and calculate the commercial compensation that drives our frontline teams. This is a role for a naturally curious problem-solver who loves digging into the numbers to find the truth and automate away friction.
What you will be doing
- Incentive Execution: Calculate, audit, and administer commercial compensation and bonus plans. You will dive deep into the data to ensure every payout is accurate, transparent, and delivered on time.
- Data Investigation & Reporting: Maintain the commercial reporting cadence. You will extract and manipulate raw data to build an unvarnished view of business performance, helping to move the needle from estimation to predictability. #NoRoomForApproximation
- Dashboarding & Tech Stack Utilization: Leverage BigQuery, Looker, and advanced Google Sheets to build and maintain the dashboards that act as our single source of truth.
- Process Optimization: Identify manual bottlenecks in our current reporting workflows and help architect automated, scalable solutions. You won't just report the data; you will improve how it flows.
- Workflow Automation: Design, construct, and manage automated workflow solutions to eliminate repetitive manual bottlenecks across commercial reporting and incentive management.
- Strategic Support: Partner closely with your Manager and the wider Revenue Operations team to translate complex datasets into clear, actionable insights for Commercial Leaders. #OneTeam
About you
- Data-Driven Problem Solver: You have 2–4 years of experience in Data Analytics, Revenue/Sales Operations, Finance, or a similarly analytical role within a fast-paced environment.
- Quantitative Foundation: You hold a qualification in Mathematics, Economics, Finance, or another highly quantitative degree.
- Technical & Coding Chops: You possess strong programming skills (e.g., Python, SQL) and hands-on experience with advanced developer tools and AI coding assistants like Claude Code. You have practical exposure to BigQuery for data manipulation and experience building scalable visualizations in Looker.
- Spreadsheet Master: Advanced proficiency in Google Sheets is non-negotiable. You are highly comfortable with complex formulas, large data sets, and financial modeling.
- Detail-Obsessed Storyteller: You have a meticulous eye for detail and the ability to look at a raw dataset and pinpoint exactly where the anomalies or opportunities lie.
- Adaptable & Fast-Moving: You thrive in an environment where priorities shift and you are comfortable with ambiguity. You pivot quickly to maintain momentum and deliver results. #PaceMatters
- Software Engineering Mindset: You apply modern software engineering practices to data workflows—leveraging version control, modular code, and automated testing to build robust, maintainable data pipelines.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: New York
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates.
About the Role
As a therapist within our Pediatric Outpatient Service Line, you'll have the opportunity to make a meaningful impact in the lives of children, teens, young adults, and their families while working as part of an integrated clinical team.
You'll provide evidence-based, developmentally appropriate therapy that helps members build resilience, strengthen relationships, develop effective coping skills, and make progress toward individualized treatment goals. Depending on the member's age and clinical needs, treatment may also involve partnering with parents or caregivers to reinforce skills, support treatment goals, and promote meaningful change outside of therapy sessions.
Therapists are an integral part of our collaborative care model. You'll work closely with behavioral case managers, psychiatric providers, nurses, coaches, and other clinical team members to ensure members receive coordinated care that reflects their individual, developmental, and family needs.
This role is a great fit for an independently NY licensed behavioral health clinician who is passionate about supporting children, teens, and young adults, values collaboration, and is comfortable adapting treatment across developmental stages. You'll have opportunities to expand your clinical expertise through consultation, ongoing training, evidence-based care practices, and collaboration with an interdisciplinary team.
We are looking for a part-time licensed therapist to join our Pediatric Care Services clinical team. This role sits within the Pediatric Outpatient Service Line and reports to a Clinical Supervisor.
Key Responsibilities:
Provide evidence-based individual and family therapy to children, adolescents, young adults, and caregivers.
Conduct comprehensive behavioral health assessments and develop individualized treatment plans.
Utilize evidence-based modalities, including CBT, DBT, ACT, MI, PMT, trauma-informed interventions, and other approaches appropriate to the member's clinical and developmental needs.
Collaborate with psychiatrists, behavioral case managers, coaches, nurses, and other interdisciplinary team members to provide coordinated care.
Engage caregivers as active partners in treatment when clinically and developmentally appropriate through psychoeducation, collaborative goal setting, and skills coaching.
Maintain timely, accurate, clinically meaningful, and compliant documentation.
Participate in clinical consultation, supervision, ongoing training, and professional development.
Support quality improvement initiatives and the continued delivery of high-quality, evidence-based care.
Requirements:
Ability to work part-time, 24 hours per week.
Availability to provide care during afternoon and evening hours to support member scheduling needs.
Potential opportunity to work Saturdays based on program needs.
Ability to maintain a private, professional workspace appropriate for providing confidential telehealth services.
Ability to maintain reliable internet connectivity necessary to provide consistent, high-quality virtual care.
Must reside in and be authorized to work in the United States
Ability to meet applicable state licensing, credentialing, payer enrollment requirements, and interstate practice requirements.
Qualifications:
Doctoral degree (Psy.D. or Ph.D.) in Clinical Psychology, Counseling Psychology, or a related psychology discipline.
Current, active New York license and registration in good standing that permits independent clinical practice and diagnosis( LCSW, LMHC, or LMFT). LMHCs and LMFTs must hold New York’s diagnostic privilege. License must have no current restrictions or pending disciplinary action.
Experience providing evidence-based behavioral health treatment to children, adolescents, young adults, and families.
Demonstrated ability to deliver culturally responsive, trauma-informed, and developmentally appropriate care that recognizes and respects members' identities, lived experiences, family structures, and backgrounds.
Experience utilizing evidence-based interventions such as CBT, DBT, ACT, MI, PMT, EMDR, and other clinically appropriate treatment approaches.
Experience engaging caregivers as collaborative partners in treatment while promoting developmentally appropriate member autonomy.
Experience working collaboratively within an interdisciplinary care team.
Strong clinical judgment with excellent communication, organization, and documentation skills.
Tech-savvy and comfortable utilizing telehealth platforms, electronic health records, and other digital tools to deliver high-quality virtual care.
Warm, engaging, and collaborative clinical style with the ability to build therapeutic rapport across developmental stages.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.
For more information about how we use and retain your information, please see ourWorkforce Privacy Notice."
As a part-time Licensed Mental Health Therapist, you will be employed by Lyra Clinical Associates. We manage the business operations so you can focus on providing high-quality mental health care. The anticipated pay range for this part-time position is $46.65 - $57.70 per hour. The range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.
Pay is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Competitive base pay for your session work and administrative work
Access to Lyra for Lyrians
Time off with pay policies, including vacation, sick days, and company holidays
401k and retirement benefits
Employee discount marketplace including access to pet insurance
Monthly technology stipend
Free live and recorded webinars with CE approval from APA, ASWB, and NBCC
Malpractice liability insurance policy
Licensure renewal reimbursement—up to 1 state license per calendar year
Opportunity for cross-licensure sponsorship and support, if eligible
A caseload of motivated clients from diverse industries and backgrounds matched with your expertise using specific search features in our care platform
A new Macbook, dedicated business support from Operations, HR, and IT professionals
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking a Director, Infrastructure Lease Accounting to lead technical accounting for our most complex infrastructure and energy arrangements — the data center leases and related structures underpinning our recently significant investment in American computing infrastructure. As we continue our rapid growth, you will ensure the financial statement accuracy of the most technically complex contracts we enter into.
This is an opportunity to be at the heart of one of the fastest-scaling companies in the industry, and to shape how Anthropic accounts for the highest-stakes arrangements underpinning our compute and energy portfolio.
You will serve as the technical accounting subject matter expert for arrangements spanning data center leases (ASC 842), and counterparty or joint-venture structures (ASC 810 VIE analysis). You'll work closely with Real Estate, Legal, Finance, and external auditors to ensure accounting implications are understood before commitments are made.
Responsibilities
Serve as the technical accounting subject matter expert for Anthropic's most complex infrastructure arrangements, leading classification, measurement, and subsequent accounting judgments
Apply ASC 842 to complex lease arrangements, including lease identification, modifications, reassessments, and embedded leases within compute, colocation, and data center contracts
Apply ASC 810 to counterparty and joint-venture structures, including variable interest entity (VIE) analysis for special purpose entities
Apply ASC 815 to energy and infrastructure arrangements, including consideration of embedded derivatives
Lead technical accounting analysis and memo preparation for new arrangements, ensuring positions are well-reasoned, supported, and auditor-ready
Partner with Real Estate, Legal, and Finance teams during contract negotiation and execution to ensure accounting implications are understood before commitments are made
Serve as a trusted finance partner to non-finance stakeholders — explaining the financial statement impact of their decisions in clear, simple terms they can act on
Serve as a key point of contact with external auditors on technical accounting matters within your portfolio
Mentor accounting professionals across the Infrastructure Accounting team on technical accounting matters
Drive process improvements and automation, including leveraging AI tooling, to enhance the efficiency and accuracy of technical accounting work
Minimum qualifications
Have 12+ years of progressive experience in accounting, with meaningful time in a technical accounting role
Hold a Bachelor's degree in Accounting or Finance; CPA required
Possess strong technical accounting knowledge of ASC 842 (leases), ASC 810 (consolidation, including VIE analysis), and ASC 815 (derivatives and hedging), applied to real arrangements
Have a track record of authoring and defending technical accounting memos on complex, judgment-intensive arrangements
Demonstrate strong analytical abilities and comfort working with large, complex contracts and datasets
Have a track record of improving scalable technical accounting processes in fast-moving environments
Are adept at translating technical accounting concepts into financial implications for non-finance stakeholders
Communicate clearly and influence effectively across cross-functional partners — Real Estate, Legal, Finance, and Procurement
Have experience partnering with engineering, infrastructure, or operations teams to improve financial reporting and cost transparency
Preferred qualifications
Background in a Big 4 technical accounting practice (SEC reporting / technical consultation) combined with industry experience
Experience at hyperscalers, utilities, or energy companies with meaningful PPA, REC, or commodity-arrangement exposure
Experience with renewable energy contracts, carbon markets, or related clean-energy accounting frameworks
Exposure to data center and compute-related infrastructure arrangements (including colocation, dark fiber IRUs, and equipment leases)
Experience with lease accounting software and derivative / hedge accounting systems at scale
SQL proficiency for querying and analyzing large contract and accounting datasets
Knowledge of AI/ML infrastructure and associated cost structures
Experience applying AI tooling (including Claude) to technical accounting research, memo drafting, or close automation
Proven ability to navigate ambiguity and drive results in rapidly changing environments
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Limassol, Cyprus; Latvia; Estonia; Lithuania
Credit analysis of the company’s counterparties - financial institutions (corporate and investments banks, brokers/dealers, exchange & clearing houses and central security depositories, etc);
Confirmation and keeping up to date of internal ratings assigned to financial institutions;
Setting limits for operations with financial institutions;
Annual review of counterparties and renewal of limits;
Participation in deals structuring with financial institutions for the purpose of risk mitigation;
Experience designing and maintaining risk management frameworks, risk appetite statements, capital and liquidity assessments and risk registers;
Perform and document a formal Business Impact Analysis to identify and justify Recovery Time Objectives and Recovery Point Objectives based on operational, financial, regulatory, and reputational impact criteria (DORA requirements);
In-depth knowledge of EU regulation, monitor industry and regulatory developments and keep update of new regulations, and ensure processes are in place;
Ability to translate regulatory requirements into practical controls, policies, and monitoring across asset custody, settlement, and safeguarding of client funds.
Requirements
Degree holder in Finance, Risk Management, Business or any other relevant field;
At least 3 years of experience in working within a regulated investment firm or CIF company;
Experience in Risk Management and Credit analysis of financial institutions;
Fluent in English, both oral and written;
Knowledge of risk management tools and techniques;
Ability to complete projects and reports on time;
Able to work independently and as part of the team;
Analytical skills, diligent team player;
CySEC Advanced certificate holder (Nice-to-have).
Location: Yerevan, Armenia
We are looking for a dynamic, high-performing and experienced English and Turkish speaking Account Manager to join our team. If you are customer-oriented with a ‘can do’ attitude, proactive and passionate about our company products, this position is for you.
Our ideal candidate has a drive for achieving goals and maintaining a great customer experience. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients. You will act as a main point of contact for our partners with a key focus on account growth, partner satisfaction and prioritization of partners’ needs at a high standard. You will maintain and strengthen long-term, trusting and mutually beneficial relationships with our partners, connect with key business executives and stakeholders, identify and develop new business opportunities. Ultimately, you should collaborate with our sales team to achieve quotas while keeping our partners satisfied & engaged with our products and services in the long run.
Responsibilities:
• Build, develop & maintain strong, long-lasting and trusted advisor relationships with our partners, stakeholders & sponsors
• Act as a primary point of reference and business consultant for assigned partners through email, phone, online presentations and
in person meetings
• Communicate with partners at a senior level to resolve issues and inquiries
• Adhere to the highest professional standards while managing partners’ projects
• Collaborate with the Sales team to onboard and integrate new partners, develop existing relationships
• Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight
• Manage projects within client relationships, carry out client goals while meeting company goals
• Drive client retention, renewals, upsells and client satisfaction
• Identify and develop new businesses, existing business growth opportunities with our partners and/or identify areas of improvement
• Manage partner’s challenging requests and/or issues escalation to appropriate departments
• Actively communicate with relevant departments, ensure the timely and successful delivery of solutions according to partners’ needs and objectives
• Resolve complaints and prevent additional issues by improving processes
• Monitor and analyze customer’s usage of our product
• Collect and analyze data to learn more about partners’ behavior
• Forecasts and tracks client account metrics
• Feeding back all suggestions for improvement and market research to senior staff
• Stay up-to-date with company products and services, identify industry trends
• Provide input on new processes and workflows as needed
• Update knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations
Requirements:
• At least 2+ years of proven account management, sales, or business development experience in the industry
• Advanced knowledge of Armenian language & excellent knowledge of Turkish/English languages (Russian will be a plus)
• Demonstrated ability to communicate, present and influence effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to details
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Self-motivated individual with the ability to thrive in a results-driven environment
• Ability to work under high pressure & Ability to prioritize among competing tasks
• Natural relationship builder with integrity, reliability and maturity
• Critical thinking and problem-solving skills
• Excellent time and project management skills
Location: 100 Montgomery Street, Suite 2000, San Francisco, CA 94104-4348; 1140 Avenue of the Americas 8th Floor, New York, NY 10036
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
We're hiring an
Actuary
to build the pricing models behind our property insurance work, as well as working on casualty lines. You'll build, validate, and maintain actuarial and CAT models that tell us what property insurance should cost for our clients, and you'll turn that output into recommendations our brokers can use with risk managers and CFOs.
Current Property experience is preferred but not required; however must have property pricing & modeling experience at some point in career.
This is a hands-on modeling job. Most of your week will be spent in the data (policy info, exposures, loss runs) building and refining models that help brokers benchmark risk, sanity-check pricing, and advise clients heading into renewal. ACAS is preferred but not required. If you're a non-credentialed actuary with real property modeling chops, we want to talk to you.
If you like building property pricing models and want to see your work change how clients buy insurance, this one is for you.
LOCATION:
Hybrid - open to 3 to 5 days a week in any of the following EPIC Office locations: New York City; San Francisco; Seattle.
WHAT YOU’LL DO:
• Build, validate, and maintain the actuarial and statistical models we use to price property risk, both CAT and non-CAT.
• Work with a collaborative group of 10+ actuaries, geographically dispersed, with a core group located in NYC.
• Use those models to produce indicated rates, layer pricing, limit adequacy reads, retention analysis, and TCOR views that feed real placement decisions.
• Get hands-on with the data. That means cleaning up SOVs, loss runs, and policy schedules, and setting up workflows so the next analysis is faster than the last one.
• Turn model output into something a client can read. Think slides, benchmarks, and short written narratives our brokers can put in front of a CFO without translating.
• Sit with producers, property practice leaders, and clients to walk through the numbers, take the hard questions, and help shape program structure.
• Pitch in on new business. Request for Proposals, prospect meetings, and any deliverable where the actuarial story matters.
• Use AI to move faster and to push back on your own work. We expect you to lean on AI tools for the grunt work (data cleanup, first-pass code, drafting client narratives) and to stress-test your models with it: poke holes in assumptions, run sanity checks, and pressure-test results before they go out the door.
• Keep your models documented and auditable so anyone on the team can pick them up.
TOOLS YOU'LL USE:
• Modeling & Simulation: @RISK, ModelRisk
• CAT Platforms: Moody's RMS, Verisk AIR, Archipelago
• Data & Programming: Excel, VBA, Python, R
• Visualization & Mapping: Power BI, Tableau, ArcGIS
• Market Intelligence: S&P Capital IQ
• Presentations: PowerPoint
• AI: Copilot, Claude
You won't necessarily use all of these on day one. But if you've touched most of them, you'll ramp up fast.
WHAT YOU’LL BRING:
Credentials & Technical Skills
• ACAS is preferred. If you're not credentialed, we'll still seriously consider you with at least 2 years of dedicated commercial insurance pricing or modeling work.
• Real property modeling experience. You've worked on loss development, trend, frequency/severity, CAT load integration, and layer pricing, not just read about them.
• Comfort with big, messy datasets. Strong Excel is table stakes. You also work in at least one of Python, R, or SQL.
• You use AI in your day-to-day. Copilot, ChatGPT, Claude, whatever fits the job. You know where it saves you hours, and you know when not to trust it.
• You can explain your work without jargon. If you can't get a broker or a client to follow the logic, the model doesn't matter.
Experience & Education
• 2+ years of actuarial work, with meaningful time spent on property pricing or modeling.
• Bachelors in actuarial science, math, stats, or another quantitative field.
• Brokerage, reinsurance, or carrier-side property pricing experience is a big plus. Bonus points if you've seen how actuarial work actually moves a placement.
• Self-starter mindset. Our property analytics practice is growing fast, and we need people who want to help build it, not just slot into a process.
Domain
• You understand commercial property: how programs are structured, what a tower looks like, what TIV values actually represent, and the actuarial logic underneath it all.
• You know the major CAT models (AIR, RMS) and how vendor output gets folded into pricing. Hands-on experience is great but not required.
• You've seen benchmarking, limit adequacy work, and TCOR modeling used in real renewal conversations.
• You're comfortable with complex programs: layered placements, quota shares, deductibles, self-insured retentions, and captives.
• You can work across a lot of stakeholders at once: brokers, practice leaders, clients, and the technical team.
COMPENSATION:
The national average salary for this role is $150,000.00 - $200,000.00+ in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AT1
#LI-Hybrid
(3810)
Удалённоsenior🇧🇷 São Paulo / 🌎Remote; To accommodate the various time zones in which we are based, we ensure we’re always synced up for at least 3 hours per day
seniorHybrid (Vancouver, British Columbia)
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