Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Mentor newer SEs and contribute reusable assets for your industry or team
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Mentor newer SEs and contribute reusable assets for your industry or team
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE CONSUMER BUSINESS SERVICES TEAM
- Sierra partners with the businesses that power everyday life for consumers and enterprises alike — from the CPG brands on every shelf to the logistics networks that get products there, the real estate and facilities teams that manage the buildings people live and work in, and the energy and utility providers that keep the lights on. Our agents handle everything from order tracking and account management to field service scheduling and billing support, tuned to the voice and workflows of each business.
- This vertical spans a wide range of industries — consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities — giving you the breadth to build relationships across some of the largest and most established companies in the world.
- Join us to bring AI agents to the businesses that quietly run the economy — and help build technology that makes these essential services faster, more reliable, and more human for everyone who depends on them.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Mentor newer SEs and contribute reusable assets for your industry or team
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE CONSUMER BUSINESS SERVICES TEAM
- Sierra partners with the businesses that power everyday life for consumers and enterprises alike — from the CPG brands on every shelf to the logistics networks that get products there, the real estate and facilities teams that manage the buildings people live and work in, and the energy and utility providers that keep the lights on. Our agents handle everything from order tracking and account management to field service scheduling and billing support, tuned to the voice and workflows of each business.
- This vertical spans a wide range of industries — consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities — giving you the breadth to build relationships across some of the largest and most established companies in the world.
- Join us to bring AI agents to the businesses that quietly run the economy — and help build technology that makes these essential services faster, more reliable, and more human for everyone who depends on them.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 3-4+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Enterprise customers with deal sizes ranging $200-$500k
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- A track record of handling a high number of deals concurrently without cutting quality, and comfortable switching between sub-industries and use cases
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE CONSUMER BUSINESS SERVICES TEAM
- Sierra partners with the businesses that power everyday life for consumers and enterprises alike — from the CPG brands on every shelf to the logistics networks that get products there, the real estate and facilities teams that manage the buildings people live and work in, and the energy and utility providers that keep the lights on. Our agents handle everything from order tracking and account management to field service scheduling and billing support, tuned to the voice and workflows of each business.
- This vertical spans a wide range of industries — consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities — giving you the breadth to build relationships across some of the largest and most established companies in the world.
- Join us to bring AI agents to the businesses that quietly run the economy — and help build technology that makes these essential services faster, more reliable, and more human for everyone who depends on them.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 3-4+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Enterprise customers with deal sizes ranging $200-$500k
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- A track record of handling a high number of deals concurrently without cutting quality, and comfortable switching between sub-industries and use cases
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA; Washington, D.C.
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Mentor newer SEs and contribute reusable assets for your industry or team
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: South Windsor, CT ; White Plains, NY
Project Manager – Transmission Line Construction (Power Delivery Infrastructure)
Location:
Various
Employment Type:
Full-Time
Travel:
Required
Build the Lines That Power the Grid
Strengthening the power grid requires more than generation—it depends on the safe, reliable transmission of electricity across vast distances.
At
Michels Power, Inc.
, we build and maintain the transmission infrastructure that connects energy sources to communities, industries, and businesses across the country. From new line construction to rebuilds and system upgrades, our teams deliver critical projects that keep the grid strong and resilient.
As one of the nation’s leading power delivery contractors, Michels Power performs work across transmission, substations, distribution, renewable energy, and emergency restoration—supporting utilities and energy providers nationwide.
Position Overview
As a
Project Manager – Transmission Line Construction
, you will lead the execution of transmission line projects or key phases of large, complex programs.
You will be accountable for all aspects of project success—from bid development and planning through execution and closeout—ensuring strong safety performance, client satisfaction, and financial results.
This role requires a proactive, organized leader who can effectively manage multiple priorities, collaborate across teams, and make informed decisions in a fast-paced construction environment.
Key Responsibilities
Lead projects from proposal and bidding through execution and closeout
Promote and maintain a strong safety culture across all project activities
Review project plans and contracts to define scope, schedule, staffing, and resource requirements
Manage project performance, including schedule adherence, cost control, and risk management
Build and maintain strong relationships with clients, subcontractors, and project partners
Serve as the primary point of contact for contractual matters, including changes and issue resolution
Collaborate with field leadership to coordinate construction activities and ensure efficient execution
Develop and manage project work plans, assigning responsibilities and driving accountability
Review project status reports and adjust schedules or plans as needed
Prepare and present reports to leadership, clients, and stakeholders
Coordinate compliance with regulatory requirements and customer specifications
Lead or support bid development, RFP responses, and estimating efforts as needed
Resolve project challenges proactively and escalate issues when appropriate
Perform other duties as assigned
What it takes?
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field (or equivalent experience)
5–7+ years of project management experience, preferably in transmission line, utility, or heavy civil construction
Proven ability to manage multiple projects or phases of larger projects simultaneously
Strong understanding of contracts, scheduling, and cost control
Experience with project management software (Primavera, HCSS, or similar preferred)
Proficiency with Microsoft Office Suite
Excellent communication, leadership, and organizational skills
Valid driver’s license with an acceptable driving record
Willingness to travel and support long-term, project-based assignments
Core Development Competencies
Customer Focus
Action Oriented
Personal Accountability
Drives Results
Interpersonal Savvy
Values Differences
Communicates Effectively
Instills Trust
Demonstrates Self-Awareness
Self-Development
Work Environment & Physical Demands
Combination of office work and active construction site environments
Travel required, including long-term onsite project assignments
Exposure to outdoor conditions, heavy equipment, and moderate to loud noise levels
Physical requirements include:
Regular desk work and field activity
Lifting up to 25 pounds
Ability to work in dynamic, fast-paced environments
Why Michels Power, Inc.?
One of the nation’s leading power delivery contractors
High-impact work supporting critical infrastructure across the U.S.
Family-owned company with long-term stability and growth
Strong investment in employee training and career development
Opportunity to lead meaningful projects with lasting impact
Safety-first culture—everyone is responsible
Part of one of North America’s most diversified infrastructure contractors
Comprehensive Benefits Package
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
Why you?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Argentina; Mexico; Colombia; Brazil; Venezuela, Bolivarian Republic of
We’re looking for a creative
Freelance Social Media Graphic Designer
to join a Los Angeles-based social media and creative agency working with lifestyle, food and beverage, wine and spirits, wellness, and consumer brands.
This role is ideal for someone who lives and breathes social media, keeps up with emerging creative trends, and knows how to translate brand identities into fresh, engaging content. You should understand how to create work that feels native to each platform while maintaining strong design quality and a distinctive brand voice.
You’ll collaborate with social, strategy, creator, and production teams across multiple brands, bringing ideas to the table and adapting comfortably to different aesthetics.
Engagement:
Freelance / Part-Time
Availability:
Approximately 20+ hours per week
Location:
Remote, with availability to collaborate during Los Angeles working hours
Compensation:
Hourly rate based on experience
Responsibilities
Design social-first content for Instagram, Facebook, TikTok, YouTube, and other digital channels.
Create static posts, carousels, Story assets, graphic-led Reels, and typography treatments.
Develop fresh creative concepts and executions within existing brand guidelines.
Design client-facing strategy decks and presentations.
Create pre-production decks, mood boards, shot lists, creative treatments, and visual references.
Develop visually clear influencer and UGC creator briefs.
Produce campaign, product launch, seasonal, and culturally relevant creative.
Adapt and resize assets across platforms and formats.
Use AI creative tools to support concept development and execution.
Manage multiple projects, incorporate feedback, and meet deadlines consistently.
Requirements
A strong portfolio showcasing work created specifically for social media.
Traditional branding, web, or print work alone will not meet this requirement.
Advanced proficiency in
Canva, Adobe Photoshop, and Adobe Illustrator
.
Strong working knowledge of AI creative tools and an interest in exploring new creative workflows.
Excellent typography, composition, color, branding, and visual storytelling skills.
Strong understanding of Instagram, TikTok, and platform-specific creative formats and trends.
Ability to interpret briefs, contribute original ideas, and turn brand guidelines into engaging social content.
Ability to work across multiple brand aesthetics while preserving each brand’s identity.
Strong presentation and deck design skills.
Experience managing multiple projects and deadlines in a fast-paced environment.
Strong organization, communication, responsiveness, and attention to detail.
Ability to work independently while remaining collaborative and receptive to feedback.
Availability for approximately 20+ hours per week, with overlap during Los Angeles working hours.
Nice to Have
Experience with motion graphics, video editing, animation, or Adobe After Effects.
Experience with food and beverage, wine and spirits, wellness, beauty, hospitality, or lifestyle brands.
Previous experience working within a social media or creative agency.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Bessé-sur-Braye, Pays de la Loire
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE MISSION
You will work every day on the racks that power one of France's largest AI clusters.
Mistral's compute footprint is our single largest investment and the foundation of our AI research and engineering. We're hiring Data Center Hardware Engineers to keep our GPU/CPU clusters healthy, safe and growing — hands-on, in the data center, at the intersection of high-performance computing and physical infrastructure.
You'll join a small, senior team working at a scale few engineers get to experience: GPU-dense racks (H100/H200-class and next-generation platforms), high-speed interconnects, liquid-cooled systems — with new sites under development in France and beyond.
Hardware here is not someone else's problem. As part of a small on-site team, you carry responsibility for it end to end.
Location: On-site at one of our data center in Bessé-sur-Braye, Pays de la Loire.
WHAT YOU'LL DO
- Diagnose & repair server and cluster hardware: CPUs, memory, drives, NICs, GPUs, PSUs, and interconnect problems (switches, cables, transceivers; Ethernet/InfiniBand).
- Intervene safely — power-off/lockout, ESD discipline, pre/post-work checklists, tidy and safe work areas.
- Capture everything — photos, serials, test results; open, update and close tickets with notes the next engineer can act on.
- Manage parts — receive, label and track inventory; run RMAs and coordinate with vendors.
- Help us get better — feed recurring anomalies into monitoring, alerts and SOPs; contribute small scripts (Python/Bash) if you have those skills.
- Be a good teammate — clear status updates, honest handovers, and respect for the people depending on the cluster.
ABOUT YOU
- Hands-on comfort in data centers or server hardware — you can (or will quickly learn to) work cleanly in racks: rails, cabling, labeling, mounting.
- Disciplined and meticulous: checklists aren't bureaucracy to you, they're craftsmanship.
- Practical electrical basics: power-off procedures, PPE, short-circuit risk awareness.
- Basic Linux (boot checks, logs) — scripting is a plus, not a requirement.
- Physically able to work in racks (lift, mount, maneuver) in a data center environment.
- Comfortable in a 24/7 operation, including a rotating on-call with emergency response expectations.
- Driver's licence (B) for travel between our sites.
EVEN IF YOU DON'T MATCH EVERY CRITERION
Many of our best hardware engineers came from research labs, telecoms, IT services or the military. If you are rigorous, curious and genuinely motivated by hardware at scale, we would be glad to hear from you — we assess demonstrated scope rather than keyword matching.
NICE TO HAVE
- HPC/AI/cloud production experience at scale; large-fleet server install and maintenance.
- Networking fundamentals (Ethernet/InfiniBand) beyond basics.
- Vendor/RMA tooling, ticketing (Jira/ServiceNow), inventory systems.
- Python/Bash automation for checks, capture, inventory or reporting.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Harrisburg, PA ; Pembroke, NH ; St. Albans, WV
Vice President - Transmission & Distribution
Overhead Transmission | Overhead Distribution | Regional Operations Leadership | Business Growth
Location:
Eastern United States
Employment Type:
Full-Time
Travel:
Extensive Travel Required (Travel may account for up to 100% of the workweek based on business and operational needs)
Lead the Future of Power Delivery Across the Eastern United States
The electrical grid continues to evolve through system expansion, grid modernization, renewable integration, resiliency initiatives, and infrastructure replacement programs. Successfully delivering this work requires executive leaders who can drive operational excellence, build strong customer relationships, develop high-performing teams, and execute long-term growth strategies.
As
Vice President - Transmission & Distribution
, you will provide executive leadership for Michels Power's Transmission & Distribution operations throughout the Eastern United States. You will work closely with the Senior Vice President, Chief Operating Officer, and President to establish strategic objectives, drive operational execution, support market expansion, and position Michels Power for continued growth.
This role combines operational leadership, business development, customer engagement, bidding strategy, organizational development, and financial accountability for a significant geographic region.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (EPC) delivery capabilities, Michels Power is proud to be a member of the Michels Family of Companies.
Position Overview
As the
Vice President - Transmission & Distribution
, you will foster an environment focused on safe, profitable, and sustainable operations while providing strategic leadership across Michels Power's Eastern U.S. Transmission & Distribution business.
You will work directly with executive leadership to establish strategic goals and long-range operational plans while overseeing regional teams responsible for executing overhead transmission, overhead distribution, and substation projects. In addition to operational leadership responsibilities, you will play a key role in customer development, market expansion, business growth initiatives, contract pursuits, and staffing strategies throughout the region.
Success in this role requires strong utility-industry expertise, executive leadership capabilities, business insight, financial acumen, customer relationship skills, and a proven track record of leading geographically diverse organizations.
Key Responsibilities
Lead and oversee regional transmission and distribution operations throughout the Eastern United States.
Execute the strategic vision established by the Senior Vice President, COO, and President.
Foster a strong culture of safety, operational excellence, accountability, and profitability.
Direct regional teams to achieve safety, revenue, margin, production, customer satisfaction, and growth objectives.
Develop and execute long-term business plans supporting regional growth and market expansion.
Promote Michels Family of Companies culture, values, and operational standards throughout the organization.
Support organizational growth through customer development, relationship management, qualification efforts, contract pursuits, and active bidding activities.
What You'll Do
Direct and coordinate activities across assigned regional operations to support company goals and objectives.
Provide executive oversight for overhead transmission, overhead distribution, and substation construction operations.
Lead Directors of Operations, Regional Managers, General Managers, Project Managers, and other operational leaders.
Review project performance, forecasts, margins, revenue, operational metrics, and business performance indicators.
Analyze activities, costs, financial performance, operational results, and forecast data to determine regional performance against established objectives.
Support major project pursuits and participate in estimating and bid strategy reviews for transmission, distribution, and substation opportunities.
Develop and maintain relationships with investor-owned utilities, electric cooperatives, municipalities, renewable developers, industrial customers, engineering firms, and other key stakeholders.
Identify new customers, growth opportunities, geographic expansion strategies, and staffing requirements necessary to support future business.
Allocate resources across regions and projects to maximize operational efficiency and customer satisfaction.
Collaborate with executive leadership to formulate policies, establish long-range goals, and support company-wide strategic initiatives.
Participate in customer presentations, executive meetings, industry events, and business development efforts.
Evaluate emerging market opportunities and position Michels Power for sustained regional growth.
Support succession planning and organizational development initiatives throughout the region.
Leadership Responsibilities
Carry out supervisory responsibilities in accordance with company policies and applicable laws.
Lead recruiting, interviewing, hiring, onboarding, training, and development initiatives for regional leadership personnel.
Plan, assign, and direct work activities across multiple regions and operating groups.
Conduct performance evaluations and support employee development initiatives.
Reward performance, address employee concerns, resolve conflicts, and administer disciplinary actions when necessary.
Build, develop, and retain high-performing operational leadership teams.
Foster collaboration and alignment between Operations, Estimating, Business Development, Project Management, Safety, and Executive Leadership teams.
Create a culture focused on leadership development, accountability, innovation, and continuous improvement.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute some of the nation's most challenging transmission, distribution, substation, renewable energy, and power delivery projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer executive leaders the opportunity to influence strategy, drive organizational growth, and shape the future of the power delivery industry.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You thrive in environments where leadership, strategy, operations, and growth intersect.
You enjoy building customer relationships and expanding market presence.
You want to work to make a difference.
What It Takes
Bachelor's degree from an accredited four-year college or university and
15+ years of power utility-related experience with responsibility for at least a geographic region of operations
, or an equivalent combination of education and experience.
Significant experience leading
overhead transmission, overhead distribution, and/or substation construction operations
.
Demonstrated success managing regional operations, business units, or large operational organizations within the utility construction industry.
Proven project management experience with responsibility for safety, financial performance, customer satisfaction, and operational execution.
Experience reviewing estimates, supporting bid strategies, and participating in the pursuit of transmission, distribution, and substation work.
Strong customer-development skills and a demonstrated ability to establish and maintain executive-level customer relationships.
Experience identifying growth opportunities, expanding market presence, and supporting regional business development efforts.
Strong financial acumen, including forecasting, operational planning, budgeting, margin management, and business performance analysis.
Demonstrated experience developing operational strategies and executing long-term business plans.
Exceptional leadership, organizational, communication, negotiation, and decision-making skills.
Proven ability to build, develop, and retain high-performing teams.
Strong understanding of utility markets, customer needs, operational risks, and project delivery methodologies.
Previous Michels experience is preferred.
Proficiency with Microsoft Office Suite and executive reporting tools.
Valid driver's license with an acceptable driving record.
Ability to travel extensively throughout the Eastern United States. Travel may account for up to 100% of the workweek depending on project, customer, and operational requirements.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: South Windsor, CT ; Syracuse, NY
Director of Operations - Transmission & Distribution
Overhead Transmission | Overhead Distribution | Regional Operations Leadership
Location:
Northeastern United States (New York, Connecticut Region)
Employment Type:
Full-Time
Travel:
Extensive Travel Required (Travel may account for up to 100% of the workweek based on business and project needs)
Lead the Teams Powering Grid Expansion Across the Northeast
The continued growth, modernization, and resiliency of the electrical grid depends on experienced operational leaders who can safely execute complex transmission and distribution projects while developing people, building customer relationships, and driving financial performance.
As a
Director of Operations - Transmission & Distribution
, you will provide strategic and operational leadership for Michels Power's overhead transmission and distribution business across a multi-state region including New Hampshire, Pennsylvania, and West Virginia. You will be responsible for leading regional operations while supporting sustainable growth, operational excellence, safety performance, customer satisfaction, workforce development, and profitability.
This is a highly visible leadership position responsible for translating company strategy into operational execution while supporting some of the most critical power infrastructure projects in the region.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (EPC) delivery capabilities, Michels Power is proud to be a member of the Michels Family of Companies.
Position Overview
As the
Director of Operations - Transmission & Distribution
, you will provide leadership and oversight for regional overhead transmission and overhead distribution operations. Working closely with the Vice President and executive leadership team, you will help establish strategic objectives and lead regional teams responsible for safely and profitably executing work throughout the region.
You will oversee Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders while supporting business development efforts, customer relationships, operational planning, workforce development, and financial performance.
Success requires exceptional leadership, operational expertise, customer relationship management skills, financial acumen, and a deep understanding of utility construction operations.
Key Responsibilities
Lead regional overhead transmission and overhead distribution operations across New Hampshire, Pennsylvania, West Virginia, and surrounding markets.
Execute the strategic vision established by executive leadership while driving operational excellence throughout the region.
Maintain accountability for regional safety performance, operational execution, customer satisfaction, financial performance, and workforce development.
Lead and mentor operational leaders while building a culture focused on accountability, collaboration, safety, and continuous improvement.
Promote Michels Power's culture, values, and commitment to operational excellence.
Support growth initiatives, market expansion opportunities, customer relationships, and business development efforts.
What You'll Do
Provide leadership and oversight for multiple operating groups and project teams across the region.
Direct regional operations to achieve safety, revenue, margin, production, and customer satisfaction objectives.
Support and develop Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders.
Facilitate monthly financial reviews with operational leadership to evaluate project performance, resource utilization, forecasts, and profitability.
Review operational, financial, production, and forecasting data to measure performance against established goals.
Develop and monitor action plans that improve operational efficiency, productivity, execution consistency, and financial performance.
Collaborate with estimating, business development, project management, construction operations, and executive leadership teams to support strategic growth initiatives.
Build and maintain strong relationships with electric utilities, cooperatives, municipalities, developers, and other key customers.
Help identify and pursue future transmission and distribution opportunities across the region.
Support staffing strategies, succession planning, leadership development, and workforce engagement efforts.
Allocate resources across projects and regions to maximize operational effectiveness.
Work closely with leadership teams to identify operational risks and implement mitigation strategies.
Create and present operational and financial performance reports to executive leadership.
Promote innovative solutions and best practices that improve project execution and customer outcomes.
Leadership Responsibilities
Provide direct leadership for regional operations personnel and support functions.
Establish performance expectations and accountability standards across the organization.
Conduct performance evaluations and support employee development initiatives.
Participate in hiring, promotions, succession planning, disciplinary actions, and organizational development activities.
Create an environment that attracts, develops, and retains high-performing talent.
Foster collaboration between operations, project management, estimating, business development, safety, and executive leadership.
Champion a culture focused on safety, integrity, innovation, teamwork, and operational excellence.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute challenging transmission, distribution, substation, renewable energy, and power delivery projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide opportunities to influence strategy, drive growth, and shape the future of power delivery operations.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy developing teams and helping others achieve success.
You thrive when balancing operational execution, customer relationships, and business growth.
You want to work to make a difference.
What It Takes
Bachelor's degree and
15+ years of power utility construction experience
, including responsibility for a geographic region, business unit, or major operational segment, or an equivalent combination of education and experience.
Significant experience leading
overhead transmission and overhead distribution construction operations
.
Demonstrated success managing regional operations, business units, or multiple operational groups within utility construction organizations.
Proven experience leading Project Managers, Construction Managers, Superintendents, Regional Managers, and other operational leaders.
Strong understanding of utility construction operations, project execution, workforce planning, customer management, forecasting, and financial performance management.
Experience supporting electric utilities, cooperatives, municipalities, developers, and power delivery customers.
Demonstrated project management experience with responsibility for safety, schedule, quality, customer satisfaction, and financial performance.
Strong financial acumen including forecasting, budgeting, cost management, margin analysis, and operational planning.
Ability to analyze operational and financial performance data and translate insights into action plans.
Strong leadership, communication, organizational, negotiation, coaching, and decision-making skills.
Demonstrated ability to build high-performing teams and develop future leaders.
Experience supporting business development, client relationship management, market growth, and strategic planning initiatives.
Proficiency with Microsoft Office Suite and operational reporting systems.
Valid driver's license with an acceptable driving record.
Ability to travel extensively throughout the region and support operational needs across New Hampshire, Pennsylvania, West Virginia, and surrounding markets. Travel may account for up to 100% of the workweek based on project and business requirements.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$208,000
—
$300,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Missouri, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the site.
This is the first formal people-management role in the Nebius data center technical career path. It serves as the primary operational and people-management layer between these teams and the Data Center IT Manager.
The role owns performance, development, scheduling, and accountability across the DC Technician and DC Facilities Engineering disciplines. When the Data Center IT Manager is unavailable, this manager acts as the primary on-site operational authority, makes shift-level decisions across both managed disciplines, and coordinates incidents involving other site teams.
The successful candidate brings deep technical credibility in data center technician operations and/or facilities engineering, along with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and represent the managed teams in site-level operational discussions.
The Senior DC Diagnostic & RMA Specialist, Field Network Engineer, and Senior DC Support Engineer report directly to the Data Center IT Manager.
This role is
onsite
in our
Kansas City, Missouri
data center location.
Core responsibilities
Own the daily operational performance of DC Technician and DC Facilities Engineering staff. Assign shift coverage, set priorities, balance workloads, and ensure open work is tracked, delegated, and completed to Nebius standards.
Conduct regular one-on-one meetings with direct reports. Deliver structured performance feedback, set individual development goals aligned with the career framework, track progression, and manage performance concerns in partnership with HR and the Data Center IT Manager.
Own shift handoff quality across both disciplines. Ensure incoming shifts have full visibility into open incidents, active vendor work, abnormal system conditions, deferred tasks, and escalated items before taking operational ownership.
Serve as the on-site operational escalation authority during active incidents. Direct the response across managed teams, coordinate with the Lead DC Technician, Senior DC Facilities Engineer, and technical specialists reporting to the Data Center IT Manager, and escalate incidents that exceed site-level decision-making authority.
Manage vendor and contractor activity on the data center floor and in engineering zones. Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards.
Drive technical training and development for managed staff. Partner with the Lead DC Technician and Senior DC Facilities Engineer to identify skill gaps, arrange training, validate completion, and support progression within the Nebius career framework.
Lead hiring activities for DC Technician and DC Facilities Engineering roles. Conduct structured, competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers, onboarding, and early-tenure support.
Maintain a safe, inclusive, and high-performance team culture. Address conduct, attendance, and well-being concerns promptly and in accordance with Nebius policies, safe working requirements, and applicable employment obligations.
Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination.
Make routine decisions regarding workflow, staffing, escalation, and corrective actions within assigned management authority.
Provide ongoing coaching, training, and performance feedback.
Technical work may be performed when needed, but the position’s primary responsibility is managing the assigned team and data center operations.
Expected capabilities
Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment.
Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions.
Strong operational judgment, including assigning and reprioritizing work, managing incidents across disciplines, and making sound shift-level decisions without requiring approval for routine matters.
Demonstrated performance-management capability, including delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR.
Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership.
Proficiency in operational reporting and tracking metrics, with the ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability.
Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with the ability to learn and apply Nebius-specific requirements.
Core physical requirements
The role requires the ability to perform the following activities, with reasonable accommodation where applicable:
Stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations.
Safely lift, carry, and position equipment weighing up to 50 pounds independently, using appropriate team-lift protocols or mechanical aids for heavier loads.
Work at heights, including ascending and descending ladders and using approved elevated work platforms.
Work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways.
Work in environments with variable temperatures, including cold aisle containment zones and areas with active cooling infrastructure.
Handle small components, precision cabling, and connector installations.
Read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions.
Safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces, using appropriate equipment-handling procedures.
On-call requirement
This role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$120,000
—
$145,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Oklahoma, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the site.
This is the first formal people-management role in the Nebius data center technical career path. It serves as the primary operational and people-management layer between these teams and the Data Center IT Manager.
The role owns performance, development, scheduling, and accountability across the DC Technician and DC Facilities Engineering disciplines. When the Data Center IT Manager is unavailable, this manager acts as the primary on-site operational authority, makes shift-level decisions across both managed disciplines, and coordinates incidents involving other site teams.
The successful candidate brings deep technical credibility in data center technician operations and/or facilities engineering, along with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and represent the managed teams in site-level operational discussions.
The Senior DC Diagnostic & RMA Specialist, Field Network Engineer, and Senior DC Support Engineer report directly to the Data Center IT Manager.
You will work
onsite
in our
Oklahoma
data center location.
Core responsibilities
Own the daily operational performance of DC Technician and DC Facilities Engineering staff. Assign shift coverage, set priorities, balance workloads, and ensure open work is tracked, delegated, and completed to Nebius standards.
Conduct regular one-on-one meetings with direct reports. Deliver structured performance feedback, set individual development goals aligned with the career framework, track progression, and manage performance concerns in partnership with HR and the Data Center IT Manager.
Own shift handoff quality across both disciplines. Ensure incoming shifts have full visibility into open incidents, active vendor work, abnormal system conditions, deferred tasks, and escalated items before taking operational ownership.
Serve as the on-site operational escalation authority during active incidents. Direct the response across managed teams, coordinate with the Lead DC Technician, Senior DC Facilities Engineer, and technical specialists reporting to the Data Center IT Manager, and escalate incidents that exceed site-level decision-making authority.
Manage vendor and contractor activity on the data center floor and in engineering zones. Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards.
Drive technical training and development for managed staff. Partner with the Lead DC Technician and Senior DC Facilities Engineer to identify skill gaps, arrange training, validate completion, and support progression within the Nebius career framework.
Lead hiring activities for DC Technician and DC Facilities Engineering roles. Conduct structured, competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers, onboarding, and early-tenure support.
Maintain a safe, inclusive, and high-performance team culture. Address conduct, attendance, and well-being concerns promptly and in accordance with Nebius policies, safe working requirements, and applicable employment obligations.
Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination.
Make routine decisions regarding workflow, staffing, escalation, and corrective actions within assigned management authority.
Provide ongoing coaching, training, and performance feedback.
Technical work may be performed when needed, but the position’s primary responsibility is managing the assigned team and data center operations.
Expected capabilities
Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment.
Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions.
Strong operational judgment, including assigning and reprioritizing work, managing incidents across disciplines, and making sound shift-level decisions without requiring approval for routine matters.
Demonstrated performance-management capability, including delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR.
Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership.
Proficiency in operational reporting and tracking metrics, with the ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability.
Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with the ability to learn and apply Nebius-specific requirements.
Core physical requirements
The role requires the ability to perform the following activities, with reasonable accommodation where applicable:
Stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations.
Safely lift, carry, and position equipment weighing up to 50 pounds independently, using appropriate team-lift protocols or mechanical aids for heavier loads.
Work at heights, including ascending and descending ladders and using approved elevated work platforms.
Work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways.
Work in environments with variable temperatures, including cold aisle containment zones and areas with active cooling infrastructure.
Handle small components, precision cabling, and connector installations.
Read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions.
Safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces, using appropriate equipment-handling procedures.
On-call requirement
This role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$125,000
—
$145,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: San Francisco, CA, USA
About the role
When people sign up for Chime, we want to know which marketing efforts brought them in and which ones brought in members who stay and use their account. You will set the direction for how Chime answers that question.
You will be the senior analytics leader for paid marketing. You will co-own and help decide how we measure a 9 figure plus paid media budget and how that measurement turns into optimization and allocation decisions. This is a high-visibility role. Marketing, Growth, Finance and executive leaders will treat your work as the main reference for how marketing performs. You will join the Marketing Analytics team and work across Marketing, Finance, Data Engineering and Data Science/ML.
In this role, you can expect to
Own the paid performance story.
Track spend and results across channels every week. Explain why numbers moved, in plain words that a non-analyst can act on.
Measure new-member offers.
Show whether our introductory new member offers bring in better members and whether they are worth the cost. Compare offer groups against fair, matched groups.
Set the bar for experiments and offers.
Define how tests are designed and read, and how we decide whether sign-up offers are worth the cost.
Improve how we credit marketing channels.
Find where our attribution rules fall short, propose better ones, and work with Data Engineering to build and maintain them.
Turn marketing mix modeling into budget advice
. Use the output of our Marketing Mix Model to advise Marketing on how to allocate budget across channels.
Be a proactive business partner.
Work with Marketing, Growth and Finance leaders as a trusted partner. Share insights and recommendations before they ask, and help them decide what to do next.
Help plan the work ahead.
Estimate the likely impact of new marketing ideas so the team can prioritize.
Use AI to work faster and go deeper.
Use AI tools to speed up analysis, check your work, and build things others can reuse.
Raise the level of the team.
Coach senior data scientists, guide contractors and set the quality bar for high-stakes work.
To thrive in this role, you have
A Bachelor’s degree and 8+ years of experience in analytics or data science, with deep experience in marketing, growth or consumer products
A track record of setting measurement strategy across several teams, not only delivering analyses within one team
Deep expertise in marketing measurement: attribution, incrementality, MMM, cost per acquisition and LTV:CAC, including designing these systems from scratch
Expert-level experimentation and causal inference skills, including knowing when standard methods don’t fit and building approaches that do
Strong SQL and experience shaping data models and pipelines in large data warehouses (we use Snowflake)
Advanced Python or a similar language for analysis
Experience using Marketing Mix Model output to guide budget decisions at significant scale
Hands-on experience bringing AI tools into analytics work for a team, and good judgment about their limits
A history of influencing VP-level and executive decisions without formal authority, including settling disagreements between competing stakeholders
Clear writing and speaking for senior, non-technical audiences
A track record of growing other senior data scientists’ skills through mentorship, frameworks and shared tools
Comfort with problems that have no precedent, where you have to define both the question and the approach
#LI-Onsite #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$152,000
—
$210,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team
Over 30,000 Canadian businesses already trust Wealthsimple Business to spend, invest, and help their employees save, all in one place. But most Canadian SMBs still don't know we offer business banking at all. Our team owns the growth engine that closes that gap: getting Wealthsimple Business in front of the millions of small businesses in Canada who haven't heard of it yet, and building the pipeline that lets us compete directly for a market that isn't ours yet. We work closely with the broader Marketing org but stay focused on this segment specifically. This isn't general brand awareness — it's demand for a product category most SMBs haven't considered us for.
ABOUT THE ROLE
You'll own net-new customer acquisition for the SMB segment: running the paid and experimental channels that create demand where none currently exists. This is a build-from-scratch role in a real sense. The acquisition engine for this segment doesn't exist yet, so you'll be defining it, testing what moves the needle, and scaling what works, rather than optimizing something already in motion.
WHAT YOU'LL DO
- Own SMB-specific acquisition: explore and test across channel types, paid media, partnerships, content, community, and anything else that could move the needle. No one's handing you a channel mix. Figuring that out is the job
- Run the team's growth experimentation cadence: CAC/LTV analysis and funnel experiments that turn into repeatable, scalable campaigns, not one-off tests, measured through to pipeline handed to Sales
- Test positioning and messaging that gets this segment to notice us for the first time
- Own growth-motivated webinars and other programs aimed at reaching new audiences, not nurturing ones we already have
- Partner with the Demand Gen Specialist so acquisition experiments feed nurture, and nurture insights inform where acquisition effort goes next
- Embed AI into your day-to-day, creative and copy iteration, audience research, campaign experimentation, to move faster and test more
WHAT YOU BRING
- 4–6+ years in growth or performance marketing, with a track record of generating demand and measuring it through to downstream pipeline value
- Experience building and running growth experiments: channel tests, funnel optimization, CAC/LTV analysis. You don't just execute a media plan someone else designed
- Comfort operating in a segment or product with limited brand awareness. You understand how messaging, channel mix, and creative have to work differently when you're introducing a category to someone who doesn't know it exists yet, not comparing features for someone who already does
- Experience running net-new-audience programs (webinars, partnerships, co-marketing) aimed at reaching new audiences, not nurturing existing ones
- An analytical mindset: you use data to diagnose funnel problems, prioritize opportunities, and recommend what to do next, not just report on results
- Clear written communication: able to translate test results and positioning ideas into something a cross-functional team can act on
- A demonstrated habit of using AI to accelerate your work: building lead enrichment workflows, generating and testing creative at scale, or surfacing insights from data faster. You treat AI as a core part of how you work
NICE TO HAVE
- Experience running go-to-market for a product or benefit launch across paid, lifecycle, and product surfaces.
- Experience in consumer fintech, investing, brokerage, trading, or crypto platforms.
- Experience marketing specifically to small and medium-sized businesses, understanding how SMB buyers discover, evaluate, and choose financial products
WHO YOU ARE
- You're motivated by ambiguity and building from scratch, not maintaining an existing channel
- You think like an owner. You don't wait to be told which experiment to run next
- You're comfortable being judged on outcomes you can't fully control yet, because the category itself is new
- You partner well. You know acquisition and nurture only work if the handoff between them is good
- You're competitive in a healthy way. "Let's go win this" is a mindset, not just a talking point
- You're as comfortable in the numbers as you are in the creative. This role needs both
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA; Washington, D.C.
South Windsor, CT ; White Plains, NY
УдалённоArgentina; Mexico; Colombia; Brazil; Venezuela, Bolivarian Republic of
ОфисBenefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks