Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency actively recruiting for position
JUNIOR ENGINEMAN for Royal Caribbean!
The Junior Engineman
has duties as directed by Chief Engineer, these will primarily be washing and painting jobs, as well as participation in maintenance work.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
RCL places the highest value on the environment, and all employees shall do the same. Those assigned to this position shall work with superiors and subordinates to understand and comply with the company's environmental policies and be committed to safeguard the environment. He shall directly and immediately inform his immediate superior if any environmental system does not function properly.
In general, they will keep the engine spaces safe, clean and tidy at all times.
Participate in maintenance work, under supervision.
Additional routines and work as assigned by Chief Engineer.
Attends meetings, training activities, courses and all other work-related activities as required both on board and ashore.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Good level of English
The Junior Engineman must hold the certificates required by the Flag State and he should have basic safety training before employment.
Completion of one full contract with a performance rating of satisfactory or above.
Ability to speak additional languages such as Spanish, French or German preferred.
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
International Ambassador
onboard
Royal Caribbean Cruises.
The International Ambassador
manages the international program onboard the vessel to provide language assistance and translation to non-English speaking guests in order for them to understand and enjoy all aspects of the cruise experience.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Manages and coordinates the international program throughout all 1. service related departments onboard the vessel. This includes coordinating the distribution of in-stateroom materials and all in-language notices prepared for guests.
Assists guests with translating spoken passages, documents, and other material from one language to another. Provides consecutive or simultaneous translation between languages. As schedule permits visits international guests during dinner to provide assistance..
Prepares all varieties of documents and announcements including the daily Cruise Compass in the five core languages utilizing the professionally translated copy deck. Reviews and ensures the accuracy of all materials distributed to guests.
Attends desk hours in the designated area. Provides a variety of translation and interpretation services for guests requiring language assistance. Answers inquiries, offers suggestions, and provides descriptive literature in various languages pertaining to shore excursions, onboard activities, entertainment, etc. as provided by onboard divisions and Marketing.
Identifies shipboard employees who speak other languages which may be required to assist guests with translation.
Makes announcements in the appropriate core languages over the public announcement system.
Serves as host and/or verbal translator for any type of event or activity with a large number of non-English speaking guests. This includes but is not limited to, the Welcome Aboard Show, Farewell Show, Cruise Staff Cocktail Shows, out island activities, charters, affinity, promotional, and incentive groups, presentations, and various theme night arrangements.
Works closely with the Guest Services staff with all aspects of Customs and Immigration during the embarkation and debarkation process. Conducts
individual or group presentations to international guests regarding the arrival and departure procedures. Disseminates information, directs and escorts guests to staterooms and or exits. May provide translation for Customs and Immigration Officers.
Prepares a variety of reports and letters utilizing company's computer system and equipment.
REQUIREMENTS:
Ability to utilize proven multi lingual customer service skills by exercising authority and discretion to satisfy guests (some of whom will require high levels of discretion, patience, tact and diplomacy) in a manner consistent with Royal Caribbean International’s The Royal Way.
Ability to speak, read and write clearly, distinctly and cordially in English, plus at least three additional languages such as Spanish, Italian, French, German or Portuguese. Additional language mix may also be one of the following: Japanese, Korean, Finnish, Swedish, Danish, Chinese and Russian. A language proficiency test may be required
Ability to read and write English, plus at least two additional languages stated above, in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers
Ability to pay close attention to detail.
Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications, knowledge to operate all office equipment and ability to perform basic math functions with regard to product and service pricing
Minimum two years front of house managerial/operational experience in a hotel, cruise line or hospitality industry related field preferred or Bachelor’s degree in hospitality management, business administration or related field from an accredited college, university or the international equivalent preferred.
Flexibility to manage change and ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation
Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
IT SUPPORT SPECIALIST
for CELEBRITY CRUISES!
POSITION DESCRIPTION:
The position of IT Support Specialist assists in the IT operations onboard the vessel supporting all Hotel related computer equipment, with a particular focus on, but not limited to, technology and equipment in Guest Staterooms.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Assembles and configures basic network components.
Performs basic troubleshooting to isolate and diagnose common problems, including but not
limited to in-stateroom equipment for In-Stateroom Entertainment (ISE, including Interactive
TV) and telephone problems (IT-Managed PBX).
Image in-stateroom equipment for ISE/ITV.
Ensures proper installation and provides first-level support for all IT-supported PC’s and
peripherals including ShipNet workstations, Internet café workstations (Mac or PC), and devices
supporting ISE/ITV and Digital Signage.
Installs, set up and/or replace telephones. (On ships with an IT-Managed PBX)
Set up, monitor, and break down embarkation check-in equipment and operations, where allowed
by government agencies.
Responsible for logging all time and work as well as reviewing incident tickets in the onboard
incident management system and monitor respective technician’s queue.
Provides after-hours support for any IT-related issue.
REQUIREMENTS:
Minimum of six months experience in a technical user-assistance role such as a helpdesk.
CompTIA’s A+ and/or N+ Certification preferred.
Working knowledge of computer hardware and software, with a focus on operating systems (Windows, Mac OS, and Linux) and business application suites.
Ability to conduct basic network troubleshooting (in particular; LAN’s), including knowledge of standard network cabling.
Associate’s Degree in Computer Science or related field from an accredited university or the international equivalent, or equivalent related experience.
Excellent English language level
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Incinerator Operator
for Royal Caribbean!
The
Incinerator Operator
shall carry out the work orders given by Incinerator Technician.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
The Incinerator Operator(s) will maintain and clean incinerator room, machinery, pulper system, and cold storage room for processed garbage.
They shall, during operation, continuously monitor the operation of the incinerator and related equipment to ensure safe and proper operation.
Garbage sorting of glass, metal tins, and aluminum cans. Metal tins shall be compacted and stored in the Cold Garbage Store Room. Glass is processed in crushers and stored in the Cold Garbage Store Room Aluminum cans shall be compacted and bagged for recycling at designated ports and shall also be stored in the Cold Garbage Store Room.
Log times when pulper system has been cleaned
At a minimum, change water in pulper systems daily. For systems where pulper water changes continuously, refer to the technical water fill flow meter once a day to ensure that a complete change of water has taken place. If not, adjust flow accordingly.
Wash and rinse:
- Floor - special attention to corners.
- Wash basin and stairways.
- Keep all sensors free of dirt.
- Garbage Cold Storage Room.
- Plastic containers/garbage bins.
REQUIREMENTS:
Minimum 21 years old
Good level of English language
Relevant previous experience
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
GUEST SERVICE OFFICER
onboard
Royal Caribbean Cruises.
The Guest Services Officer
will be responsible for ‘Delivering the Wow’ while demonstrating exemplary problem resolution skills to our guests at all times. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES
Greets all guests immediately with a friendly and sincere welcome. Uses a positive and clear
speaking voice, taking the time to understand all requests in detail. Responds to escalated
guest concerns in a considerate, professional and positive manner by showing empathy and
listening actively.
Always ‘Looking the Part’ the Guest Services Officer plays a key role in being the first
impression for the brand and our guests. Through effective ownership and by taking initiative to ‘Own the Problem’ the Guest Services Officer will whenever possible seek to take
accountability for delivering outstanding problem resolution.
Responsible for being a determined and focused performer in a team of empowered Guest Services professionals who will strive to deliver focused and extraordinary customer service in accordance to Guest Services Vision and Mission Statement.
Maintains current knowledge of all ship’s regular events and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests.
Provides cash and guest account services at the Guest Services desk such as accepting cash
payments, cashing personal or Traveler’s checks or exchanging foreign currencies. Follows
established procedures to maintain, safeguard, balance and reconcile, assigned cash float.
Assists guests during boarding and departure process, including establishing onboard credit,
selling and printing Explorations! Tickets and closing of guest accounts.
Provides all services of the Guest Services desk; including, but not limited to: tracing missing luggage, baby-sitting arrangements, cash services, safety deposit box service, lost and found service, printing and issuing of guest Sea Pass cards, and broadcasting ships announcements.
Assists guests with immigration and customs procedures and forms.
REQUIREMENTS:
Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars).
Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.
Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests, department heads and shipboard
Employees to resolve problems and negotiate resolutions.
Ability to operate basic office equipment, including telephones, computers and copy machines.
Fluent ENGLISH skills - both spoken and written
Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA AGENCY
actively recruiting for position
CRUISE PROGRAMS ADMINISTRATOR FOR ROYAL CARIBBEAN CRUISES!
The Cruise Programs Administrator assists the Cruise Director with minor to moderate administrative and clerical work. Administratively supports the Cruise Director's division and oversees Wedding and Vow Renewal program.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Collaborates with the Cruise Director to review the requirements 1. of the day’s administration and any other company related correspondence, notices, policies, procedures, and other related details. Administratively supports the Cruise Director’s management team, including the Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s).
Assists with the administration of Bingo per SQM & The Royal Way (GAS).
Bingo Inventory/Ordering - Performing a physical audit inventory at the beginning of each voyage. Placing orders through Crunchtime, on a per voyage basis for Bingo cards, Bingo toys, t-shirts and other Bingo related items. Sponsored Sessions of Bingo. Assist the Activities Manager with sponsored sessions of Bingo.
Manages wedding program in association with The Wedding Experience:
Receive settlements from shoreside personnel, update with changes and return updated settlements to shoreside.
Manages administrative duties concerning the following guest programs: Lecturers, Clergy, Honeymooners, Make A Wish, Diamond Theater experience and Explorer Academy.
Maintains guest library and card room inventory, including ordering additional books for library, maintaining library catalogue, and ordering additional materials as needed.
Understands the Cruise Director Division’s budget, monitors the balance scorecard drill down and all budget related requests by the Cruise Director.
Performs administrative duties such as screening telephone calls, answering and sending emails, making and coordinating appointments, scheduling meetings and maintaining filing systems. Takes minutes at meetings and distributes as necessary. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information. All other correspondence as requested by Cruise Director.
Reviews guest comments, revenue and rating reports. Compiles analysis and reports for all meetings on behalf of the Cruise Director. Maintains voyage files.
Manages inventories including gifts and prizes, craft supplies, office inventory and uniforms. Creates all purchasing requisitions on behalf of the Cruise
Director’s Management Team, including Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s).
Etc.
REQUIREMENTS:
2-3 years Administrative experience required
Minimum two contracts completed with experience with an administrative background preferred.
Event planning experience required
Customer service skills required
Working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Word, Excel, Lotus Notes, PowerPoint, Encore, Kronos, Crunchtime, AMOS and Adobe Page Maker. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information
Analytical ability relating to budgetary requirements, coursework or professional experience preferred.
Bachelor’s degree with an emphasis on Business Administration, or equivalent experience preferred.
Ability to type 40–50 words per minute.
Command of the English language with excellent spelling, punctuation and grammar skills.
Knowledge of standard office procedures and organizational skills. Ability o to operate basic office equipment, including telephone, copy machine, fax, adding machine, etc.
Excellent interpersonal skills to communicate with all levels of management and employees
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency actively recruiting for position Crew Relation Specialist for Royal Caribbean Group!
Crew Relation Specialist
- is responsible for providing administrative support to the HR division for crew related issues. Manages the berthing and par level processes for all crew members and provides reports for each voyage. Coordinates the crew emergency plan numbers. Assists the Crew Administrator with Crew Immigration/Customs with specific duties during the sign-on & sign-off process. This includes assigning name badges and cabin keys at sign-on and collecting these at sign-off. Responsibilities include coordinating repatriation for all crew by providing re-employment letters. Processes all employee cruise requests with shoreside. Organizes crew activities/events and manages crew welfare. Performs HR administrative duties as directed by the HR Manager.
BENEFITS:
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Professional growth
Medical insurance provided during contract
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
RESPONSABILITIES
This consists of physical and verbal interactions with guests or fellow shipboard
employees and/or in the presence of guest contact and crew areas.
Provides information and services to shipboard employees with regards to orientating,
assigning and retrieving berthing, equipment, and written literature. Issues cabins and
bulk assignments to all Officers, Staff and Crew. Records all cabin and crew changes and prepares berthing report for each voyage. Assigns crew emergency numbers, name badges
and cabin keys. Collects all items when shipboard employees sign-off.
Assists with the crew sign-on and sign-off process, as directed by the Crew Admin. Manager, reviewing immigration documentation such as passports, visas, Alien Resident Cards (ARC), Letters of Re-Employment, etc. to determine validity of documents. Refers unusual documentation to the Crew Admin. Manager and HR Manager.
Ensure accuracy of employee records
Conducts/coordinates weekly cabin inspections and reports discrepancies.
With the full support of the HR team, helps organize and delivers activities for the crew that foster good shipboard employee morale. Assists in managing the Crew Welfare Fund.
REQUIREMENTS:
Minimum 1 year prior administrative experience within a hospitality industry
Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office
Fluent in conversational & written English, hospitable with a positive attitude
Minimum 21 years old
Minimum 1 year prior administrative experience within a hospitality industry
Completion of high school or basic education equivalency preferred.
Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office
Ability to work positively and cooperatively in a diverse team environment and to interact with a wide variety of ethnic diversity.
Excellent interpersonal and people skills
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency actively recruiting for position
Assistant Electrician for Royal Caribbean!
The Assistant Electrician
aside from doing electrical maintenance and troubleshooting, you will keep the ship’s electrical stores and workshops in good order.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Lighting Management:
Maintain and manage all interior and exterior (deck) lighting, ensuring safety and ambiance.
Electrical Repairs:
Repair electrical equipment in guest and crew cabins, providing prompt solutions to ensure comfort and functionality.
Routine Maintenance:
Perform regular electrical maintenance to keep our systems running efficiently.
REQUIREMENTS:
Must possess minimum 3 years’ experience in related field
Must hold Electrical Studies certificate(s) or diploma(s) in area of technical specialty.
Three or more years’ progressive electrical/technical experience and training in the electrical field.
Minimum 21 years old
Good level of English language.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: October 1, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
APPRENTICE PURSER
for ROYAL CARIBBEAN CRUISES!
The Apprentice Purser
assists the other employees in the Shipboard Financial Operations division by performing the following essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Assists the 2nd Purser Payroll and Crew Payroll Manager with the sale of money orders, collecting crew SeaPass accounts, payroll distribution and any other crew-related financial matters.
Assists the 2nd Purser Administration with gratuity posting and/or balancing, reconciling prepaid amenities, obtaining method of payment for guest SeaPass accounts and any other guest-related financial matters.
Performs clerical work such as filing and photocopying. Assists with general office work and duties.
Assists the Financial Operations Division as determined by the Financial Controller.
Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries
Attends meetings, training activities, courses and all other work-related activities as required.
Performs related duties as required. This position description is not intended to prescribe the only duties to be performed by this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Minimum 21 years old
Minimum 6 months experience in a payroll or accounting processing position within the hospitality industry or financial institution.
Very good level of English language
Ability to work independently as well as part of a closely-knit team.
Ability to work with and maintain confidential documentation.
Ability to excel with reconciliation, functions and formulas relating to cash handling.
Proven customer service skills to interact appropriately with guests and crew in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests and crew, divisional managers and shipboard employees to resolve problems and negotiate resolutions.
Ability to operate basic office equipment, including adding machines/calculators, typewriters, telephones, computers and copy machines.
Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint.
Completion of high school, basic education or vocational training equivalency preferred.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Assistant Repairman for Royal Caribbean!
The Assistant Repairman
shall carry out the work orders given by the Repair Supervisor. They are skilled workers and must be able to carry out all kinds of maintenance and repair work.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
He is responsible for the general overhauling and maintenance of all galley equipment and machinery.
Carries out most steelwork, including stainless steel.
Responsible for the maintenance and repair of all piping related to Hotel operations, such as fresh water, black water, grey water, pulper, drains, etc.
Cleaning and maintenance of the workshop and lockers as assigned by the Repair Supervisor.
May be required to perform and/or assign additional routines and work descriptions as listed in the Planned Maintenance System.
Know, follow and enforce SQM policies.
Repair and maintenance of the following equipment as assigned by the Hotel Maintenance Manager and/or Repair Supervisor:
- Laundry equipment (non-electrical)
- Technical and plumbing equipment in galleys, bars and pantries
- Filling and emptying duties/technical equipment for Jacuzzi, Spas and Pools
- Welding, including Gas, Electric, TIG, and MIG
- Lathe machine, milling machine and all common shop equipment
- Most steelwork, including stainless steel
- General maintenance of plumbing and piping system within the Hotel areas of responsibility
REQUIREMENTS:
Minimum 21 years old
Ability to speak English clearly, distinctly and cordially with guests.
Prior welding and machinist experience.
While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or
feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell. In the event of an emergency the employee may be required to sit, stoop, kneel or crawl.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
RESTAURANT HOSTESS for CELEBRITY CRUISES!
The Restaurant Hostess
is responsible for the pre voyage dining coordination (table assignments). Coordinates Celebrity Select Dining table assignments and welcomes guest at the entrance. Consistently exhibits personal qualities of style, elegance, poise and grace, while maintaining a positive attitude in a professional and friendly manner.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 26 weeks onboard followed by 8 weeks of vacation
Save money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Flight tickets will be provided by the company
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Ensures that pre voyage table assignments are created as per Celebrity Cruises’ Shipboard Dining Coordination Manual and the dining coordination check list.
Understands thoroughly the company’s food and service standards, anticipating and fulfilling guests’ needs.
Responsible for keeping track of all special orders and special occasions such as birthdays or anniversaries at the Celebrity Select Dining. He/she communicates all the special orders to the wait staff to ensure the necessary ordered items such as special meals and cakes are delivered.
Has basic knowledge of wines and wine service.
Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Maintains a professional presence when faced with adverse situations and when coordinating many functions simultaneously.
Guest facing communication is professional, on brand and visually appealing.
Is a role model for others and serves as a positive ambassador of Celebrity Cruises.
Exhibits professional leadership presence, positive energy and passion in all situations.
Brings out the best in his/her team through authenticity, care and humility.
REQUIREMENTS:
Minimum of 2 years’ experience combination of F&B experience and Hostess / Receptionist / Front Desk in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred, but not mandatory).
Very good level of English language.
In addition to English, able to speak 1 of the following languages is required; Italian, Spanish, French, and German. At this moment exception - possible with English only
Exceptional customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Must have excellent typing skills.
Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs.
Must be able to work under pressure and unsupervised · Excellent customer service and guest resolution skills required.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
PUBLIC HEALTH
OFFICER
for CELEBRITY CRUISES!
The Public Health Officer
is responsible for the onboard coordination and execution of RCG’s onboard public health program, ensuring the company’s public health and infectious disease prevention standards are met and/or exceeded to maximize crewmember and guest health and safety. They will
provide onboard guidance to ensure ongoing regulatory readiness as required by US and international public health standards, as well as internal RCG policies (SQM).
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Provides expert guidance onboard to ensure ongoing regulatory readiness for US and international Public Health standards, e.g., USPH VSP, Public Health Canada, EU SHIPSAN, Brazilian ANVISA, etc., as well as internally for SQM. Serves as the subject matter expert and as an educational resource for onboard personnel.
Provides real-time feedback to the ship’s Executive Committee and shoreside Public Health leadership on opportunities for improvement when realized
Conducts public health surveys to ensure ongoing regulatory readiness in all guest, crew and working areas, including but not limited to the following functional areas: Food and Beverage, Housekeeping, Spa, Child Activity Center, Medical Facility, Potable Water and Recreational Water Facilities and Integrated Pest Management.
Reviews USPH inspection reports and corrective actions for compliance and uniformity. Coordinates with shoreside Public Health and assists in expediting these corrective actions.
Assists as needed in the investigation and mitigation of infectious disease outbreaks. Builds strong interdisciplinary shipboard partnerships to support and assist in providing a safe environment for guests and crew.
Works closely with shoreside Public Health leadership in the dissemination of educational materials.
Supports onboard personnel directly by providing guidance, education, and mentoring as needed. Role models professional leadership behavior while interacting with the crew and ship leadership
Oversees Public Health Risk Assessments twice annually, with additional assessments whenever ships are repositioning, or as needed due to other events, e.g., construction, disease outbreaks, weather changes, global conflicts, etc.
Stays abreast of all public health-related policy and protocol changes, and communicates that information in a timely manner to the fleet. Serves as a pivotal communication point in relaying information and guidance from shoreside to the ships, as well as providing feedback and information back to shoreside. Ensures compliance with the latest shoreside public health policies and procedures.
Supports policy/procedural changes for continuous quality improvement through analysis of the ship’s public health-related data. Uses epidemiologic principles and practices for regular and systematic collection, analysis, investigation and reporting of infection data based on standard CDC definitions.
Assists in identifying trends, celebrates successes, and creates action plans as warranted.
REQUIREMENTS:
Bachelor’s degree or international equivalent from an accredited institution.
Demonstrated shipboard managerial and leadership experience.
2-years' minimum experience in Public Health, Food & Beverage, Microbiology or Environmental Health and Safety
2-years' minimum shipboard experience on the same position
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
While performing the duties of this job, the shipboard employee is regularly required to stand for prolonged periods using computer systems; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must continually lift and/or move up to 50 pounds.
Fluent ENGLISH skills - both spoken and written
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: September 12, 2024
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
MAITRE D` for CELEBRITY CRUISES!
The MAITRE D`
is responsible for the day-to-day operation of, and any special events held in, the Specialty Restaurant. Assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES
Directs, coaches, supports, supervises and evaluates (in conjunction with the Food & Beverage Manager) the performance of all direct reports.
Ensures that all Specialty Restaurant staff is trained and performs their duties according to the United States Public Health rules and regulations.
Responsible for the general maintenance of the Specialty Restaurant, reporting any repair or replacement needs to the Food & Beverage Manager.
Communicates daily with the Food & Beverage Manager, Restaurant Manager and Executive Chef regarding service in the Specialty Restaurant.
Communicates daily with the Bar Manager regarding wine and beverage service in the restaurant.
Creates a team spirit while showing motivation and leadership qualities.
REQUIREMENTS:
Minimum of five to eight years hospitality management experience in an upscale hotel, resort.
Ship board experience is mandatory required.
Very strong management skills in a multicultural and dynamic environment.
Very strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, teambuilding and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
Intermediate computer software skills required.
Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections.
Good level of English language.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Junior Payroll Purser
for CELEBRITY CRUISES!
Junior Payroll Purser
is responsible to assist Administration Purser – Payroll and T&A for the accurate recording and process of Adonis shipboard payroll for all owner’s crew, as well as for the Import/Export process of overtime hours, distribution of payroll envelopes to crewmembers and the collection of crew folio balances.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Holds a float of $10,000 in order to assist crewmembers with various cash requirements. Responsible for assisting crewmembers with foreign currency exchange using the BOA/GFC (Global Foreign Currency) application.
Responsible for assisting Administration Purser – Payroll and T&A for the process of Semi-Monthly payroll for ALL shipboard departments as well as payments for sign off crewmembers.
Process of bar personnel gratuities, special functions and supplemental pay.
Participates in the stuffing and distribution of payroll envelopes.
Responsible for assisting the Payroll Purser and T&A on the issuance of money orders to crewmembers, and the collection of money order fees.
Responsible for assisting the Payroll Purser and T&A with the crew wire transfer program, where crewmember wired monies to their personal bank accounts.
Assists the Administration Purser – Payroll and T&A in the collection of bar bills during payroll distribution and through out the voyage if required
Responsible for assisting the Administration Purser – Payroll and T&A in the preparation of payroll audits which must be scheduled after every payroll cycle is closed.
Enters working hours from time cards for the Financial Department into the Kronos system.
Collects time cards from all departments, ensuring that all entries are complete and correct.
Performs weekly Time & Attendance floor audits throughout the vessel and produces a Time & Attendance report.
Collects all Time & Attendance signature sheets from Department Heads on a monthly basis.
Organizes and stores all collected time cards once per month; to be held onboard for 12 months.
REQUIREMENTS:
Minimum 1 year previous work experience in finance department
Minimum 21 years old.
Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions.
Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and Adobe Page Maker or related programs.
Completion of high school or GED required; university degree preferred
Advanced level of English language.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
CONCIEGE for CELEBRITY CRUISES!
The Concierge
is responsible for ‘Delivering the Wow’ while providing a variety of personalized services and information to entitled guests inquiring at the Concierge Lounge. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person with a great sense of humor. Concierge must possess outstanding hospitality, focused customer service, strong communication and organizational skills and effective decision-making abilities. Maintaining a high level of professional appearance and demeanor at all times is essential.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required
Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate.
Collaborates with all key stakeholders within the Loyalty, Group and Concierge Class experience, forging strong lines of communication with all departmental heads, port vendors, port specific offerings and services to provide bespoke solutions to any guest requests, preferences, arrangements and resolution to service failures
Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment
Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences
Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc.
As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership
REQUIREMENTS:
Minimum of two (2) years guest facing service experience in a luxury environment which commits to extensive concern resolution, concierge service, loyalty or events programming.
Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor.
Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
BUTLER for CELEBRITY CRUISES!
The Butler
owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required
Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges
Retreat guest’s personal point of contact and advocate for seamless inter-departmental communication and delivery
Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption
Championing excellence and driving further increasing standards on behalf of the Retreat program and guest
Collaborating with all other Retreat areas to share information and guest’s personal preferences to enhance overall Retreat experience in all venues
REQUIREMENTS:
Minimum of two (2) years guest facing service experience in a luxury environment.
Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor.
Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
Completion of one contract in a guest contact / front-of-house capacity or have significant experience in a luxury guest facing role with a performance rating above “Effective”, passing of the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”)
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Ability to speak additional languages such as Spanish, French or German preferred.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
ASSISTANT MAITRE D` for CELEBRITY CRUISES!
The Assistant MAITRE D`
assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Directs, coaches, supports, supervises and evaluates (in conjunction with the Restaurant Manager) the performance of all direct reports.
Individual will be responsible and held accountable for a section of the Restaurant and other specific duties assigned by the Restaurant Manager.
When assigned to work in the Midnight Buffet he/she will be responsible for the check in and coordination of the Restaurant personnel, assigning their respective duties (working in conjunction with the Assistant Food Manager).
Must be thoroughly versed with the company’s high food and service standards, anticipating and fulfilling guests’ needs.
Visits every table of his/her section on a daily basis, ensuring guests are totally satisfied with the food and service. Recognizes guests by their names
and personally takes care of all special requests and VIPs in his/her section.
Responsible for keeping track of all special occasions such as birthdays or anniversaries and ordering the respective amenities for the celebration.
Notifies the Restaurant Manager of any unhappy or difficult guests in his section for further follow up.
Ensures that the Restaurant personnel follow company policies at all times regarding uniforms, personal appearance and hygiene.
Has sound knowledge of wines and wine service and whenever necessary assists the Wine Sommelier with wine service.
Takes an active role in the training program for the Restaurant personnel, especially with newly hired personnel, giving them the necessary guidance to successfully integrate into the team.
REQUIREMENTS:
Minimum of five to eight years hospitality management experience in an upscale hotel, resort.
Ship board experience is mandatory required.
Very strong management skills in a multicultural and dynamic environment.
Very strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, teambuilding and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
Intermediate computer software skills required.
Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections.
Good level of English language.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Waiter
for CELEBRITY CRUISES!
The Waiter
provides friendly and professional service to the guests in the restaurant and buffet area, anticipating and fulfilling their needs.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Must be knowledgeable about all of the menu items and ingredients and be able to describe them to the guests.
Ensures guests are completely satisfied with the food and service and reports to the Assistant Maître d’ any special requests or complaints made by the guests.
Reports for duty at assigned times following his/her supervisor’s instructions according to company policies.
Performs any additional duties required by the Restaurant Manager’s schedule.
Responsible for keeping his/her working section clean and tidy following the United States Public Health rules and regulations at all times.
Must have the physical ability to carry 16 covers (15-20 Kg.; approximately 44 pounds). For female Dining Room Waiters, 12 covers only.
Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries.
Attends meetings, training activities, courses and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Minimum of three years experience in a food preparation/service position in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred).
Ability to analyze and interpret documents such as recipes and manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, tips, proportions, percentages.
Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Minimum 21 years old.
Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions.
Good level of English language.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: September 30, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
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УдалённоМожно работать из любой страны
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