Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
- Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
- Travel is occasionally required to meet with customers, approximately 1–3 times per quarter.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Excited about prospecting, and capable of independently leading a sales cycle from start to finish
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
- Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
- Experience working in or adjacent to the Legal industry a plus but not required
COMPENSATION
$240,000 OTE with a 50/50 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Principal Wireless Protocol Architect/Engineer
We are building a small team of versatile and enthusiastic leaders to create new products for the PlayStation community. Our team recently delivered the new PlayStation Link, PULSE Explore and PULSE Elite products, recently announced the FlexStrike and PULSE Elevate products, and are hard at work on what comes next. We need an experienced and innovative firmware engineer to help build and support our new products and features.
In this role, you will be the technical point of accountability for wireless across accessories: hardware, platform software, audio, security, and product all will route protocol questions to you. You will represent the protocol and the implementation to silicon and ODM partners, evaluate combo-SoC roadmaps, drive vendor firmware defects to resolution, and design so that a supplier change is a port, not a rewrite.
You will write the technical strategy documents that let a Director and a VP make an informed decision. And, grow the technical depth by being the leader that mentors senior engineers toward staff and principal, and raise the design-review bar for the whole org.
Come and play with us!
Responsibilities
In this role, you will lead firmware development for high profile product development efforts. You will be responsible for technical leadership, system architecture, and execution across the firmware domain, working closely with internal teams and external partners.
Own firmware architecture and design for transport, wireless protocol, firmware and software stacks for embedded devices from concept through production
Develop and define communication protocols to enable peripheral functionality
Design, implement, and scale low-latency RF/wireless communication protocols for embedded systems
Architect structured, modular, and reusable firmware frameworks that scale across multiple platforms and product lines
Lead and mentor firmware engineers (internal and external partners)
Ensure firmware designs support cross-platform reuse and long-term scalability
Troubleshoot complex system-level issues across hardware, firmware, and RF domains
Skills
Strong in firmware and software architectural patterns
Strong embedded firmware development experience in C/C++
Industry authority level experience with RF/wireless systems (e.g., Bluetooth, low-latency audio, or similar technologies)
Deep understanding of low-latency embedded systems and communication protocol design
Proven ability to design scalable, reusable, and cross-platform firmware architectures
Experience with ARM microcontrollers and low-power system design
Hands-on experience with hardware bring-up and debugging (including RF/system-level issues)
Experience implementing hardware-in-the-loop and automated testing
Strong system-level thinking across hardware and software boundaries
Ability to operate at both high-level system design and low-level implementation
Proven ability to lead firmware efforts across teams and partners
Experience with consumer electronics product development from concept through mass production
Strong problem-solving and debugging skills
Qualifications
Bachelor’s degree in electrical engineering, Computer Engineering, Computer Science, or related field (or equivalent experience)
15+ years of experience in embedded firmware development
Demonstrated experience leading firmware development for shipped products
Strong experience in RF/wireless or low-latency embedded systems
Excellent written and verbal communication skills
Passion for gaming, digital entertainment, and consumer electronics is a plus
Nice to Have
Experience with wireless audio or ultra-low latency systems
Experience working with external development partners or ODMs
Experience with kernel or driver development (Linux, Windows, or similar)
Experience scaling engineering processes and mentoring teams
Working Conditions
Energetic, collaborative and passionate engineers delivering product
Travel (domestic and international) required. Estimated 15-20%
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$209,900
—
$314,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
Our team is organized around the north star goal of building an AI scientist – a system capable of solving the long term reasoning challenges and basic capabilities necessary to push the scientific frontier.
About the role
As a Research Engineer on our team you will work end to end across the whole model stack, identifying and addressing key infra blockers on the path to scientific AGI. Strong candidates should have familiarity with elements of language model training, evaluation, and inference and eagerness to quickly dive and get up to speed in areas they are not yet an expert on. This may include performance optimization, distributed systems, VM/sandboxing/container deployment, and large scale data pipelines. Join us in our mission to develop advanced AI systems pushing the frontiers of science and benefiting humanity.
Responsibilities:
Design and implement large-scale infrastructure systems to support AI scientist training, evaluation, and deployment across distributed environments
Identify and resolve infrastructure bottlenecks impeding progress toward scientific capabilities
Develop robust and reliable evaluation frameworks for measuring progress towards scientific AGI.
Build scalable and performant VM/sandboxing/container architectures to safely execute long-horizon AI tasks and scientific workflows
Collaborate to translate experimental requirements into production-ready infrastructure
Develop large scale data pipelines to handle advanced language model training requirements
Optimize large scale training and inference pipelines for stable and efficient reinforcement learning
You may be a good fit if you:
Have 6+ years of highly-relevant experience in infrastructure engineering with demonstrated expertise in large-scale distributed systems
Are a strong communicator and enjoy working collaboratively
Possess deep knowledge of performance optimization techniques and system architectures for high-throughput ML workloads
Have experience with containerization technologies (Docker, Kubernetes) and orchestration at scale
Have proven track record of building large-scale data pipelines and distributed storage systems
Excel at diagnosing and resolving complex infrastructure challenges in production environments
Can work effectively across the full ML stack from data pipelines to performance optimization
Have experience collaborating with other researchers to scale experimental ideas
Thrive in fast-paced environments and can rapidly iterate from experimentation to production
Strong candidates may also have:
Experience with language model training infrastructure and distributed ML frameworks (PyTorch, JAX, etc.)
Background in building infrastructure for AI research labs or large-scale ML organizations
Knowledge of GPU/TPU architectures and language model inference optimization
Experience with cloud platforms (AWS, GCP) at enterprise scale
Familiarity with VM and container orchestration.
Experience with workflow orchestration tools and experiment management systems
History working with large scale reinforcement learning
Comfort with large scale data pipelines (Beam, Spark, Dask, …)
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring SELECTION WAITERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Selection Waiter/ess
assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Five or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area as a Waiter.
Strong communication and interpersonal skills.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
Ensures the highest level of guest satisfaction by delivering quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Selection Maitre D Hotel informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc…
Ensures that the amount of silverware, chinaware, glassware, linen and equipment necessary to run his station is always kept up to par level.
Assist the SMDH in preparing the Selection Restaurant “in circulation” silverware, chinaware, glassware, linen and equipment weekly and monthly inventories and monitors working practices to minimize breakages.
Responsible for the standard set up and mise-en-place in the Selection restaurant.
Accountable for proper wine service practices and delivery in Selection restaurant
Follows up on special orders from guests and ensures that food is being delivered and served according to company’s service standards.
Responsible to provide the SMDH with all information regarding special dietary requirements and ensures that food is being delivered according to them.
In conjunction with the SMDH and Sanitation Officer, ensures the highest level of compliance with all SHIP-SAN standards including proper garbage handling & disposal procedures
Ensures the security and safety of guests and staff through established emergency procedures.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring
SELECTION MAITRE d’ HOTEL
for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Selection Maitre d'Hotel
assists Restaurant Manager in directing the Dining Room Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through subordinates.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or the international equivalent preferred.
Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 2 years as Assistant Maitre d’ Hotel
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international subordinates in a positive and productive manner by motivating, developing and effectively managing crew members.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
Assist the Restaurant Manager to plan, organize, support, control, and evaluate the operation in the Selection Restaurant and the Wine Service.
Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
In conjunction with the Restaurant Manager, ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Restaurant
Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc…
Assist the Restaurant Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.
Assists the Restaurant Manager in adhering to departmental budgets. Submits requisitions for supplies and equipment from the stores to the Restaurant Manager for his final approval.
Assists the Restaurant Manager to update the Restaurant Operation Manual.
Ensures that the amount of silverware, chinaware, glassware, linen and equipment necessary to run his station is always kept up to par level.
Enforce best practices for proper inventory and stock control by checking that all stations are provided with the necessary equipment and material.
Assist the Restaurant Manager in preparing the Selection Restaurant “in circulation” silverware, chinaware, glassware, linen and equipment weekly and monthly inventories and monitors working practices to minimize breakages
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring HOTEL CONTROLLER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Sanitation Officer
manages execution and compliance of proper Garbage & Chemicals handling procedures and SHIP-SAN practices onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities, Training, personally or through subordinates.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, or related field from an accredited college or university or the international equivalent preferred.
Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area.
Sound and specific knowledge of SHIP-SAN standards, monitoring, recording and operating procedures and practices.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of policies and practices involved in the human resources function. Ability to manage the team in a positive and productive manner by motivating, and developing the skills of crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, Lotus Note, IISII software.
Ability to work well under pressure and in a constantly challenging environment
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests (when applicable) or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the Health, Hygiene and Sanitation standards. Accomplishes the targets set forth by the company through the management of the team.
Ensures the highest level of guest satisfaction by overseeing the quality of goods delivered within company’s standards.
Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments. Keeps the Hotel Manager informed of all activities and pending issues that require cooperation or immediate attention.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction & cost control.
Reviews operating budgets reports with the Food & Beverage Manager. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors purchasing practices including inventories and receivables by keeping a daily updated inventory of all chemicals, durable and consumable items.
Maintains and updates the Health & Hygiene Operation Manual.
In conjunction with the Chief Housekeeper, monitors proper Chemical handling and storing procedures.
Ensures that the amount of chemicals and consumables necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring RESTAURANT MANAGER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Restaurant Manager
assists the Food and Beverage Manager to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through supervisors.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Ten or more years progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 5 years as Restaurant Manager or Maitre d’ Hotel.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international supervisors in a positive and productive manner by motivating, developing and effectively managing crew members.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
Assist the Food and Beverage Manager to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Dining Room and Bar and Wine Service. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Food and Beverage Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc.
Assist the Food and Beverage Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors POS management programs and purchasing practices including inventories and receivables. Assists in adhering to departmental budgets. Provides approval for standard requisitions for supplies and equipment from the stores.
Responsible to maintain and update the Restaurant Operations Manuals.
In conjunction with the Chief Housekeeper, monitors “In Suite” service procedures and set up (mini bars, fruit baskets, amenities, linen, room service deliveries, etc)
Responsible for the standard stations, tables, counters, lounges, etc… set up and mise-en-place in all Dining Rooms
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring RECEPTIONIST for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Receptionist
assists the Front Office Manager with the Front Desk operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality school or related field from an accredited college or university or the international equivalent, preferred.
Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist.
Strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Proficiency with Microsoft Office and company computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc…
Responsible to answer and to provide information to passengers when needed.
Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge.
Assist Front Office Manager to process all passengers at embarkation-registration. This to include lifting cruise tickets, passports, any other document.
Assist guests in correct and prompt charging of their on board deposits to account
Assist Front Office Manager in issuing a landing card to each passenger embarking
Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form.
Maintain a logbook of all found items and reports of the lost items.
Control access to passenger’s safety deposit boxes and maintain a signature logbook for each box, requiring correct signature, date and timing for each entry.
Ensure that all passengers’ complaints received at the front desk and entered in the logbook and make sure that are either settled immediately or reported to the Front Office Manager for the follow-ups.
Assists Front Office Manager for the smooth and accurate guest account and related matters.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring OPERATION MANAGER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
As
Operations Manager
you are fully responsible for the meticulous upkeep of our VIP guests and their cabins. Reporting to the Corporate Hotel General Manager, you'll play a pivotal role in maintaining the highest standards of butler service, cleanliness and guest satisfaction. Your responsibilities include managing the day-to-day operations of the butler team, ensuring adherence to departmental policies and service standards, and leading a dedicated team of professionals.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Five or more year’s progressive management experience in an upscale hotel or cruise ship in the Room Division and/or Housekeeping Departments.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
Plans, organizes, supports, controls, and evaluates the operation of the Butler team as well VIP guest policies and procedures. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including holding regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager and Chief Housekeeper informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc.
Assists the Chief Housekeeper in maintaining and updating the Housekeeping Operation Manual.
Supervises ALL VIP guests service procedures and set up (mini bars, fruit baskets, amenities, bed linen, towels, bathrobes, etc)
Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all cabins and public areas are provided with the necessary equipment and material.
Assists the Chief Housekeeper in maintaining the housekeeping equipment & consumables monthly inventories and monitors working practices to minimize wastage, breakages, losses and damages.
In conjunction with the Chief Housekeeper and Sanitation Officer, ensures the highest level of compliance with all SHIP-SAN standards including proper garbage handling & disposal procedures.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring DECK SUPERVISOR for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Deck Supervisor
works under the general guidance and supervision of the Chief Housekeeper and within the limits of established Astoria Grande policies and procedures. Supervises the activities of the Housekeeping utility or Hotel Steward, Staff Attendants or Crew service and cabin steward to ensure clean and sanitized, orderly and attractive public areas and guest cabin.
Responsible for the efficient daily operation, work process and cleanliness of the Housekeeping department, including public areas and hallways, guest cabin, pantries, lockers, trolley cart , crew areas, crew quarters crew accommodation crew laundry crew gym, crew bar , the laundry and linen rooms assigned as his/her section, and ensures the fulfillment of all operating requirements.
In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
High school diploma or equivalent, some college related education preferable
2 or more year’s progressive management experience in an upscale hotel or cruise ship in the Room Division and/or Housekeeping Departments.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, teambuilding and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
Inspects crew area, staff cabin, guest cabin, public area and back-of-the-house areas to ensure cleanliness is maintained.
Carries out the following routine assignments:
Assigns duties to staff and briefly instructs them on follow-up and special projects.
Inspects open deck, lobbies, outlets, offices and surrounding areas as needed.
Maintains a daily logbook on inspected areas, assignments given to staff, special projects, maintenance deficiencies and significant events/activities during his/her shift.
Sees to adequate storage of supply inventories on assigned decks and safeguards against waste, shortages, and losses.
Conducts inventory checks as needed.
Prepares supervisor report and completes requisition forms for needed supplies.
Reports maintenance deficiencies that require immediate attention and follows up on their status.
Reports of any loss or damage of furniture, fixtures or equipment.
Supervises the proper use and care of equipment.
Records any item left in public areas by guests and turns them in to the Reception Desk.
Checks the daily assignments and logs and follows up in accordance to USPH, EUPH regulations and Hotel Operations.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring RESTAURANT UTILITY for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Restaurant Utility
assists the Restaurant Manager in directing the Restaurant Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in dollars. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Tree or more year progressive experience in an upscale hotel or cruise ship in the food and beverage area of which, 2 years in service area
Strong communication and interpersonal skills.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including quality service standards, and guest satisfaction evaluation techniques.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
Ensures the highest level of guest satisfaction by delivering quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the F&B Supervisor informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc…
Ensures that the amount of silverware, chinaware, glassware, linen and equipment necessary to run his station is always kept up to par level.
Responsible for the standard set up and mise-en-place of all coffee stations in all dining areas
Assists the team to provide proper Buffet service and set up.
Ensures the highest level of compliance with all SHIP-SAN standards including proper garbage handling & disposal procedures.
Ensures the security and safety of guests and staff through established emergency procedures.
Ensures that working stations are left clean and tidy at all times after working shift.
As a member of the loading team participates to the provisioning process when goods are delivered on board as requested by the management.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring PROVISION MASTER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Provision Master
manages execution of proper Inventory and Stock Controlling practices onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area.
Specific knowledge of merchandise (goods specification and purpose), cost control practices, ordering procedures & inventory management.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of policies and practices involved in the human resources function. Ability to manage the provisions team in a positive and productive manner by motivating and developing the skills of crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counselling to improve performance.
Ability to manage Inventory and Cost Controlling software applications and proficiency with Microsoft Office, Lotus Note and IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests (when applicable) or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the inventory and cost controlling operation. Accomplishes the targets set forth by the company through the management of the provisions team.
Ensures the highest level of guest satisfaction by overseeing the quality of goods delivered within company’s standards.
Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments. Keeps the Food & Beverage Manager informed of all activities and pending issues that require cooperation or immediate attention.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction & cost control. Reviews operating budgets and revenue reports with the Food & Beverage Manager. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors POS management programs and purchasing practices including inventories and receivables by keeping a daily updated inventory of all food, beverage, durable and consumable items.
Maintains and updates the Food & Beverage Inventory Operation Manual.
Reviews and plans menus according to goods availability and ship’s itinerary together with the Executive Chef.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring NIGHT AUDITOR for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
Night Auditor
assists the Chief Purser in the Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality, business administration or related field from an accredited college or university or the international equivalent, preferred.
Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Night Auditor.
Strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Accounting Department together with the Chief Purser. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc…
Assist the Chief Purser in maintaining and updating the Purser/Accounting Operation Manual.
Performs the Daily Auditing procedure of the ship. This includes the reviewing of charges and payments, generating sales and revenue reports for all posting and sales centers’ of the ship, linking passenger accounts, transferring of charges, Voiding incorrect posting, sending Pre-authorization and Authorization of credit cards for both passengers and crew settlements and informing passengers of their outstanding balances through interim and final Account statement.
Responsible to answer and to provide information to passengers when needed.
The Night Auditor is in charge of the front desk during the night hours thus the basic function of the front desk must be acted. She is a helpful liaison between the passenger and the rest of the ship. She should be able to act on complaints may it be justified or not.
Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring HOTEL MANAGERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Hotel Manager
is responsible for the overall success and profitability of the hotel department on board the ship. Strong leadership, exceptional guest service skills, and a comprehensive understanding of all hotel operations, including front office, housekeeping, food and beverage, sales and marketing, and maintenance.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in dollars. A bonus system for rewarding employees, as well as tips.
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
12 or more year progressive management experience in an upscale hotel or cruise ship of which three years as Hotel Director or Hotel Manager
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the entire Hotel operation on board. Accomplishes the targets set forth by the company through the management of supervisors and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Head Office and Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Overseeing daily hotel operations.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring GUEST RELATIONS MANAGER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Guest Relations Manager
assists the Front Office Manager in ensuring our guests have only the best experiences while they stay on board, taking their time with us from ordinary to extraordinary! You’ll also develop strategies to keep guest satisfaction high and train other reception staff members on best practices. Making sure all guest needs and requests are processed in timely manner to a positive guest satisfaction having in mind company policies and regulations and with minimal cost impact.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Five or more year progressive management experience in an upscale hotel or cruise ship of which two years as Guest Relations Manager
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Guest Relation Services together with the Front Office Manager. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Assist the Front Office Manager in maintaining and updating the Administration Manual
Serve as a point of contact for guests, answering any questions and helping with any needs they might have
Anticipate the needs and accommodations of all guests
Tailor recommendations to guests based on occasions, wants, and needs
Resolve all guest complaints in a timely and courteous manner
Work alongside other departments, such as housekeeping and room service, to provide a top-notch experience for guests
Promote other departments’ amenities and offerings
Train front office team members on hospitality best practices
Together with FOM assign tasks to front office team members based on daily schedules
Provide reports to senior management on a regular basis
Responsible to answer and to provide information to passengers when needed.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring FRONT OFFICE MANAGER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Front Office Manager
is responsible for the overall management and supervision of the front office/reception operations. This includes guest check-in/check-out, reservations, concierge services, and ensuring guest satisfaction. Responsible for ensuring a positive and memorable guest experience throughout their stay. This role focuses on proactive guest service, resolving guest issues, and building strong guest relationships
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Five or more-years progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist / Sr. Receptionist.
Excellent communication, problem solving, decision making, and interpersonal skills.
Strong organizational and management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Front Desk together with Chief Purser and or HM. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Assist the Chief Purser in maintaining and updating the Administration Manual.
Responsible to answer and to provide information to passengers when needed.
Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge.
In charge to organize and process all passengers at embarkation-registration. This to include and not limited to passport collection, cabin keys issuance, and all needed for smooth embarkation process, with assistance of AFM as well outside agents (i.e. Sochi operation)
Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form.
Monitoring maintaining of a logbook of all found items and reports of the lost items.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring F&B MANAGERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
F&B Manager
directs the Food & Beverage Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which five years as Food and Beverage Manager.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocations, workforce planning and management, leadership techniques and production methods.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors POS management programs and purchasing practices including inventories and receivables. Allocates funds, authorizes expenditures, and assists in adhering to departmental budgets. Provides approval for non-standard requisitions for supplies and equipment.
Responsible to maintain and update the Food & Beverage Operation Manuals.
Reviews and plans menus according to goods availability and ship’s itinerary together with the Executive Chef.
In conjunction with the Chief Housekeeper, monitors “In Suite” service procedures and set up (mini bars, fruit baskets, amenities, linen, etc)
Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material.
Responsible for the food, beverage, equipment & consumables monthly inventories and monitor working practices to minimize breakages.
Ensures that the Provision Master performance is executed according to company’s guidelines.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring CREW PURSER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Crew Purser
is responsible for the Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips.
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Crew Accounting Department. Accomplishes the targets set forth by the company through the management of and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.
Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
United States, San Mateo, CA
San Francisco, CA
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