Location: 1140 Avenue of the Americas 8th Floor, New York, NY 10036
LOCATION:
Hybrid, New York, NY (Flexible for remote if not near the office).
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
ROLE SUMMARY:
The Senior Client Manager leads execution for complex commercial accounts, serving as a senior technical resource and escalation point for service and coverage matters. This role ensures high‑quality renewal execution and service consistency and may provide technical guidance and coordination across the service team.
Role Differentiator:
This role is defined by complex execution leadership and judgment—bridging service delivery and renewal strategy—without formal people leadership or accountability for team performance.
KEY RESPONSIBILITIES
Complex Account Execution Leadership
: Serves as the primary day to day service lead for complex accounts, setting execution cadence and expectations, resolving escalations, and ensuring service delivery remains accurate, consistent, and client‑
Advanced Coverage Support & Issue Resolution
: Coordinates consultative guidance on policy language, coverage structures, exclusions, and risk considerations, partnering with carriers and internal experts to resolve discrepancies and ensure coverage intent is accurately reflected.
Renewal Execution Leadership & Quality Control
: Support Client Executive through internal renewal execution activities, including strategy coordination, exposure and loss trend review, proposal readiness, policy checking oversight, and binding/post‑bind requirements, ensuring timelines and quality standards are met.
Operational Discipline & Documentation Standards
: Maintains complete, timely, and audit‑ready documentation in Agency Management Systems and ImageRight through disciplined workflow tracking, milestone management, and proactive follow‑up.
Team Support & Technical Guidance (Non
‑
Supervisory)
: Provides technical guidance, workflow coordination, and quality review support without direct people management accountability.
Skills & Requirements
Professional Skills
: Advanced technical P&C knowledge; strong analytical thinking and pattern recognition; confident client communication under pressure; sound judgment; strong prioritization; proficiency with Sagitta and ImageRight.
Education & Licensing
: Bachelor’s preferred; 5-7+ years commercial P&C experience including complex accounts; active P&C license; designations preferred (CIC, CRM, ARM, CPCU).
Career Path & Development Focus
Typical Next Role:
Client Executive or Team Lead for Client Managers (based on career path).
Performing Well in Role:
Applies advanced judgment to resolve complex issues, drive execution under pressure, and ensure high‑quality service delivery across complex accounts
Growth Focus
: Expand impact by strengthening advisory capability, anticipating renewal risks, and—if pursuing leadership—developing coaching, delegation, and workflow coordination skills.
Readiness Defined As
:
For
Client Executive
: Demonstrates ability to influence strategy and own client relationship through insight and communication. High level of coverage understanding and presentation skills.
For
Client Manager-Team Lead
: Demonstrates ability to guide others, support team workflow, reinforce quality standards, and contribute to consistent execution across the team.
COMPENSATION:
Exempt:
The base salary range for this position is $80,000 – $100,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting.
Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-TM1
#LI-Hybrid
1140 Avenue of the Americas 8th Floor, New York, NY 10036
Location: Remote - UK
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Product Manager - Accounts, you will be responsible for the strategy, roadmap, and execution of Alpaca's core account management and identity verification systems. You will be the voice of our partners, working to create a flexible and compliant global account infrastructure. This role is critical to enabling financial institutions around the world to seamlessly and securely onboard and manage their end-users. You will work closely with engineering, legal, compliance, and business development teams to navigate the complexities of different jurisdictions and deliver a world-class account experience.
Things You Get To Do:
Define and own the product vision, strategy, and roadmap for Alpaca's account opening and identity verification services
Manage the lifecycle of various account structures, including fully disclosed, omnibus, and omnibus with sub-accounting, to meet the diverse needs of our global B2B clients.
Develop and enhance features such as the ability to open accounts for entities, create sub-accounts for distinct trading strategies, and manage multiple account types (e.g., self-directed, robo, retirement)
Lead the strategy for KYC and identity verification, supporting various models from partner-led KYC to integrated solutions with third-party providers
Collaborate with legal, compliance, and regional business teams to navigate the complexities of different jurisdictions, ensuring our account systems meet local licensing, data management, and financial requirements
Author detailed product requirement documents (PRDs) and user stories to ensure clarity and alignment across all teams
Work with go-to-market teams to enable adoption of new account features and onboarding flows
Define and analyze key metrics such as onboarding success rates, account funding times, and KYC pass-through rates to measure success and identify areas for improvement
Who You Are (Must-Haves):
At least 5 years of product management experience, with a focus on B2B, fintech, or complex platform products
Experience with products related to user onboarding, identity verification (KYC/AML), or account management systems
A strong understanding of the operational and regulatory complexities in financial services, especially concerning client onboarding and account lifecycle management
Proven ability to understand complex technical and business requirements and work effectively with engineering, legal, and compliance teams
Excellent communication and interpersonal skills, with a proven track record of leading cross-functional teams and influencing stakeholders
Data-driven mindset with experience using analytics tools to track product performance and make informed decisions
A genuine passion for financial markets and a strong desire to build products that empower developers and democratize access to financial services
Experience working in an agile development environment
Who You Might Be (Nice-to-Haves):
A background in engineering
Direct experience working in the fintech or brokerage industry
Experience working in a globally distributed, remote-first company
Familiarity with different brokerage account structures (e.g., omnibus, fully disclosed)
Experience with global identity verification providers and regulatory technology (RegTech)
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE MISSION
We are looking for an ambitious, curious and resilient business builder to join our global NextGen BDR Programme.
In this role, you will learn the payments craft and work with ambitious merchants and global brands, using data, technology and AI to work smarter and create high-intent opportunities for Sales.
You will take real responsibility from the start, supported by experienced Sales leaders, coaching and a strong cohort community. This is one global programme, activated locally, with a clear platform to build a long-term commercial career.
What You’ll Do
- Master the payments craft: Build a deep understanding of Checkout.com http://Checkout.com’s products, the payments ecosystem and global payment trends so you can speak credibly with prospective merchants.
- Research strategic accounts: Conduct detailed research into organisations, industries, stakeholders and competitive landscapes to identify high-value opportunities.
- Create relevant conversations: Use thoughtful, creative and personalised outreach across phone, email, LinkedIn and other appropriate channels to open doors with the right decision-makers.
- Drive growth momentum: Build a consistent operating rhythm across prospecting, follow-up, discovery and pipeline management, generating qualified meetings and opportunities for Sales.
- Run advanced discovery: Move beyond the pitch to understand the merchant’s technical and business challenges, priorities and potential outcomes.
- Partner with Sales: Work closely with Sales representatives to progress opportunities, maintain momentum and support the commercial lifecycle through to successful financial go-live.
- Work cross-functionally: Partner with Solutions Engineering, Underwriting, Product, Marketing and other teams to align around merchant needs and accelerate the sales cycle.
- Leverage AI and sales technology: Use Salesforce, intent data, enrichment tools, analytics and approved AI tools to improve research, personalisation, territory planning and pipeline accuracy.
- Operate with rigour: Keep Salesforce accurate and up to date, apply qualification frameworks thoughtfully and use data to understand what is working and where to improve.
- Learn and contribute: Take part in cohort learning, enablement and community activities, share what you learn and contribute to a supportive, high-standard team environment.
What You Bring
- Hunger and drive: You set ambitious goals, work hard and keep going when the work becomes difficult.
- Commercial curiosity: You are interested in merchants, payments, fintech and how businesses create value. You ask sharp questions and connect product capabilities to customer outcomes.
- Learning velocity: You learn unfamiliar concepts quickly, apply feedback and improve between attempts.
- Resilience and ownership: You recover from setbacks, take responsibility for outcomes and follow through without needing to be chased.
- Analytical ability: You are comfortable with numbers, information and data. You can break down complex problems and use evidence to decide what to do next.
- Communication and presence: You listen carefully and communicate clearly in writing, conversation and presentations.
- Technical curiosity: You are interested in technology and motivated to use AI and sales tools to work smarter, not just harder.
- Coachability: You actively seek feedback and turn coaching into changed behaviour.
- Team impact: You believe in winning as a team, share information generously and collaborate respectfully across functions.
REQUIREMENTS
- The programme is designed for graduates and early-career builders. Previous BDR, sales or commercial experience is helpful, but not essential.
- You can demonstrate drive, ownership, resilience or achievement through professional, academic, entrepreneurial, sporting, community or personal experiences.
- You have a genuine interest in building a long-term commercial career and are motivated to progress beyond the BDR role over time.
- You are comfortable with a role that includes high-volume outreach, repetition, rejection and consistent follow-through.
- You are willing to learn complex products, use data and technology, and maintain high standards of CRM and operational discipline.
- You have strong written and verbal English. Additional local language requirements may apply depending on the market.
- You have the right to work in the location for which you are applying. Local working patterns, assessment arrangements and employment requirements will vary by market.
- We welcome applicants who speak different languages and are open to relocating to Europe.
Want to Stand Out?
When we review your CV, ensure you show us why you're great for this role. Ensure and share something you’ve built, led or achieved, whether that’s hitting a target, launching a side project, or leading a team effort.
Frequently Asked Questions (FAQs)
- Who should apply? Recent graduates, early-career professionals (1–3 years experience), and career changers with strong commercial drive.
- When does the programme start? We have start dates in March and September 2027.
- What is the application deadline? Apply early for the best chance of being reviewed. We will close once we receive a sufficient number of applications.
- Where are the roles located? We have roles in London, New York, Barcelona, Amsterdam, Riyadh, Dubai, and Shanghai.
- Do I need a second language? Fluent English is required. Specific local language proficiency may be required depending on the hiring region.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director, Analytics Engineering, you'll lead a team of 8 and report to the VP of Data & Insights. You set direction across the data organization, stay close enough to the work to guide technical decisions credibly, and partner with Data Engineering, Data Science, IT, and business leaders.
You will have three mandates:
Build trusted, AI-ready self-service.
Deliver a semantic model that answers business questions correctly, with the telemetry, evals, and model flexibility to prove it and keep costs in check.
Set the strategy for how GitLab accesses data.
Own the data models, BI tools, and AI access patterns (Claude, MCP servers, Slack agents) that put trusted data in everyone's hands.
Build data applications the whole company relies on.
Ship production-grade apps that combine trusted data, APIs, and AI to answer questions dashboards can't.
What you'll do
Build and own a trusted semantic model, with governed metrics and business definitions, that answers business questions consistently across every tool
Build evals and ground-truth datasets that measure answer quality, and use them to drive improvements and catch regressions
Instrument telemetry to see who uses the semantic model and AI tools, what they ask, and where they get stuck
Build a model-selection harness so GitLab can route work across LLMs and stay flexible on cost and quality
Own data modeling and curated datasets for self-service, with the ownership, data contracts, testing, and documentation that make them AI-ready
Define the AI data access strategy: when to use BI, Claude, MCP servers, or Slack agents, with the governance and security to keep access trusted and reliable
Own the enterprise BI and self-service tools strategy (e.g., Tableau, Omni), including evaluation, adoption, and cost
Build self-service capabilities, such as Claude skills, documentation, and guided workflows, that help people find and use data on their own
Build and own company-wide data applications, from Claude-built single-page apps to apps inside BI tools, that combine Snowflake data, API calls, AI-powered deep dives, and write-back to Postgres or Snowflake
Set engineering standards for data apps (security, authentication, testing, deployment, and monitoring) so they're reliable at company scale
Set a long-range roadmap tied to company strategy, and a lightweight operating model that balances urgent stakeholder needs with investment in reusable data products and tech-debt reduction
Hire, coach, and retain a high-performing team of 8: build career paths, develop leaders, distribute ownership, and recognize great work
Act as customer zero for GitLab and GitLab Duo in data workflows, sharing feedback with Product and Engineering
What you'll bring
12+ years in analytics engineering, data engineering, or BI, including 5+ years leading teams and 2+ years managing managers or senior leads
Deep expertise in data modeling and semantic layers (e.g., dbt Semantic Layer, Snowflake semantic views, LookML, Cube), and expert dbt, including testing and CI/CD across a multi-team project
Hands-on experience building LLM-powered data access (text-to-SQL, agents, MCP servers), including evals and telemetry for answer quality, and advanced use of AI coding agents such as Claude Code
Expert SQL and strong Snowflake experience; working knowledge of Python
Strong data governance experience: data quality, lineage, certified datasets, and access controls (RBAC, row access and masking policies)
Track record of leading cross-functional data initiatives from strategy through adoption and measurable business impact, including enterprise BI and self-service at scale
Systems thinker who sees how models, pipelines, and architecture decisions connect, and designs for second-order effects
Exceptional communicator who writes clear technical specs, sets a clear vision, makes trade-offs visible, and influences executives and peers across the company
Pragmatic in ambiguity: makes sound decisions on emerging technology and ships the right next version rather than waiting for the ideal end state
Able to use GitLab, thrive in an all-remote, asynchronous company, model GitLab's remote working competencies, and work in line with GitLab's values
Nice to Have
Experience with LLM routing or gateway tools and managing model costs
Experience with Tableau, Omni, or a BI platform migration
Experience with web app development (e.g., React, TypeScript) and Postgres
Experience owning finance or revenue-critical data (e.g., ARR, consumption) where accuracy and auditability are non-negotiable
About the Team
Analytics Engineering makes GitLab's data trusted, easy to find, and ready for anyone to use, whether they ask a dashboard, Claude, or a Slack agent. We own the curated data models, the semantic layer, the self-service tools, and the data applications that let teams answer their own questions.
AI is changing how people get to data. Questions that once went through an analyst now go straight to AI tools, so the answers are only as good as the data models and business definitions behind them. Our job is to make those answers correct, consistent, and measurable.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York; Austin; San Francisco
Workplace: OnSite
Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.
ABOUT THE COMPANY
Our client is a Series E, agentic AI company founded in 2017, the company has grown to 500+ employees by building AI agents that plug directly into the workflows housing and healthcare teams already use: touring, leasing, maintenance requests, resident communication, appointment scheduling, intake forms, and provider communication. The core business has real revenue and real customers. They have passed $200M in ARR and has doubled revenue five years in a row. It recently raised $350M at a $4B valuation. Large property management companies and healthcare organizations use it every day.
THE MISSION
The company's founding mission is to fix housing and healthcare with agentic AI – replacing manual, repetitive work with intelligent automation so residents, patients, providers, and staff get their time back.
THE OPPORTUNITY
As an Implementation & Delivery Solutions Engineer, you'd own enterprise implementations from the moment Sales hands the deal over until the customer goes live.
With fresh funding behind it, the company is investing heavily in this function. You'll work across a multi-product platform where every vertical has its own technical depth, so the work won't get stale.
The company has very few PMs, so Solutions Engineers drive product feedback to Engineering directly. If you want to shape what gets built as well as what gets deployed, this role does that.
WHAT YOU'LL DO
- Run each implementation end to end: scoping, configuration, testing, go-live.
- Work with Sales on handoffs, and with CSMs and Engagement Managers so the customer gets one consistent experience.
- Sit down with customers, map how they actually work, and turn that into a clear plan.
- Lead several implementations at once across product verticals.
- Get into the data and API layer: integrations, data migration, and making sure everything lands correctly.
- Go on-site with customers (about 25% travel) to build trust in person.
- Pass what you learn to Product and Engineering.
- Help build the playbooks, config templates, and onboarding frameworks the next hires will use.
- Hand finished implementations to the Product Expert SEs who handle ongoing support.
WHAT YOU BRING
- 3–7 years in a customer-facing technical role (SE, Implementation Engineer, or TAM) and owned both the tech and the relationship.
- Experience running multiple configuration-heavy implementations at once, such as CRM or multi-vertical SaaS.
- The ability to scope, configure, and troubleshoot API integrations and data flows without waiting on engineering.
- A technical degree (CS, engineering, or similar).
- A track record working with Engineering, Sales, CS, and Product.
- Ownership of post-sales implementations at a SaaS startup, from discovery to go-live.
- You can explain complex things clearly to engineers and to non-technical stakeholders alike.
- Willingness to travel about 25% for on-site implementations, and to be in the office 4–5 days a week.
Bonus points:
- Data migration experience, SQL and BI tools (Looker, Tableau).
KEY SUCCESS DRIVERS
- Take ownership and drive to the finish without being chased.
- Stay calm when the plan is still being written.
- Work hard and move fast in a startup.
- Build trust with customers and handle escalations.
- Stay curious about APIs and data, and pick up new tools quickly.
- Bring teams together around a customer.
- Want to influence the product through what you see in the field.
WHY JOIN?
- Compensation: 150K-200K base + meaningful equity in a company that just raised $350M at a $4B valuation. No commission or bonus, because this is a post-sales role.
- Health & family: Medical, dental, and vision covered at 100%. Paid parental leave.
- Logistics covered: Commuter benefits, 401(k), and relocation packages.
- In-office, done right: Meals provided in the office. The team is in the building together 4–5 days a week in New York, Austin, or San Francisco.
- Time off: Unlimited PTO.
- Visa support: Open to visa transfers, including OPT and H-1B.
- Growth and impact: $200M+ ARR and five straight years of revenue doubling. You'll build the implementation playbook and shape the product through direct feedback to Engineering.
INTERVIEWING PROCESS
- Recruiter Screen
- Hiring Manager Screen
- Take-Home Practical Exercise & Presentation
- Onsite (~2.5 hours)
We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.
Location: Massachusetts
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
About the Role
Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contract Testing Psychologists who are passionate about whole-person, whole-family mental health care.
The Testing Psychologist will perform comprehensive psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes.
This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply.
Key responsibilities:
Work with patients of all ages is preferred, as well as their families, by providing intake interviews and psychological evaluations
Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning
Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs
Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control
Deliver compassionate feedback through feedback videos and live sessions to communicate findings and recommendations
Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting
Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery
Conduct intake interviews, testing sessions, and live feedback sessions, delivered virtually or in person, as indicated
Requirements:
Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association or Canadian Psychological Association accredited program
Licensed Clinical Psychologist in at least one state
PSYPACT authorized or PSYPACT eligible preferred
3+ years of experience in psychological assessments with children, adolescents, or adults
Familiarity with evaluating complex behavioral health needs (e.g., ASD, ADHD, mood disorders, anxiety, trauma)
Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, WAIS, WISC)
Effective therapeutic communication skills
Proficiency with telehealth platforms and remote testing tools
Experience conducting testing virtually
Ability to deliver care virtually or in person and within your own office space
Candidates must successfully pass a background check for this opportunit
Here are some of the advantages of joining the Lyra + Bend network:
Connect with highly compatible clients who are a good fit for your clinical expertise
Support from caring and highly qualified, vetted psychometrists
Set your own schedule, without a minimum hours requirement
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support
Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC)
Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process
Testing supplies are provided for you
We believe that our diverse perspectives are our biggest strengths, and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
Location: New York
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
About the Role
Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contract Testing Psychologists who are passionate about whole-person, whole-family mental health care.
The Testing Psychologist will perform comprehensive psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes.
This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply.
Key responsibilities:
Work with patients of all ages is preferred, as well as their families, by providing intake interviews and psychological evaluations
Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning
Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs
Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control
Deliver compassionate feedback through feedback videos and live sessions to communicate findings and recommendations
Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting
Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery
Conduct intake interviews, testing sessions, and live feedback sessions, delivered virtually or in person, as indicated
Requirements:
Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association or Canadian Psychological Association accredited program
Licensed Clinical Psychologist in at least one state
PSYPACT authorized or PSYPACT eligible preferred
3+ years of experience in psychological assessments with children, adolescents, or adults
Familiarity with evaluating complex behavioral health needs (e.g., ASD, ADHD, mood disorders, anxiety, trauma)
Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, WAIS, WISC)
Effective therapeutic communication skills
Proficiency with telehealth platforms and remote testing tools
Experience conducting testing virtually
Ability to deliver care virtually or in person and within your own office space
Candidates must successfully pass a background check for this opportunit
Here are some of the advantages of joining the Lyra + Bend network:
Connect with highly compatible clients who are a good fit for your clinical expertise
Support from caring and highly qualified, vetted psychometrists
Set your own schedule, without a minimum hours requirement
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support
Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC)
Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process
Testing supplies are provided for you
We believe that our diverse perspectives are our biggest strengths, and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
Location: California
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
About the Role
Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contract Testing Psychologists who are passionate about whole-person, whole-family mental health care.
The Testing Psychologist will perform comprehensive psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes.
This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply.
Key responsibilities:
Work with patients of all ages is preferred, as well as their families, by providing intake interviews and psychological evaluations
Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning
Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs
Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control
Deliver compassionate feedback through feedback videos and live sessions to communicate findings and recommendations
Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting
Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery
Conduct intake interviews, testing sessions, and live feedback sessions, delivered virtually or in person, as indicated
Requirements:
Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association or Canadian Psychological Association accredited program
Licensed Clinical Psychologist in at least one state
PSYPACT authorized or PSYPACT eligible preferred
3+ years of experience in psychological assessments with children, adolescents, or adults
Familiarity with evaluating complex behavioral health needs (e.g., ASD, ADHD, mood disorders, anxiety, trauma)
Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, WAIS, WISC)
Effective therapeutic communication skills
Proficiency with telehealth platforms and remote testing tools
Experience conducting testing virtually
Ability to deliver care virtually or in person and within your own office space
Candidates must successfully pass a background check for this opportunit
Here are some of the advantages of joining the Lyra + Bend network:
Connect with highly compatible clients who are a good fit for your clinical expertise
Support from caring and highly qualified, vetted psychometrists
Set your own schedule, without a minimum hours requirement
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support
Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC)
Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process
Testing supplies are provided for you
We believe that our diverse perspectives are our biggest strengths, and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
Location: Paris; New York; US (EST); US
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION:
Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team).
ABOUT THE ROLE:
As Head of Security, you'll define and drive Morpho's security strategy across the entire organization - corporate IT, cloud and infrastructure, application, supply chain, identity, incident response, threat intelligence, and counterparty security - and you'll build the team and function to deliver it. This is a hands-on leadership role: in the early days you'll personally do the work while you hire, and you'll stay close enough to the technical detail to earn the trust of a deeply technical organization. You'll also be Morpho's credible security voice, internally to leadership, and externally to the integrators, institutions, and ecosystem partners who depend on us. You'll partner closely with Engineering on infrastructure and deployment integrity, and with our Integration team, which works with various partners across the Morpho ecosystem.
RESPONSIBILITIES:
- Own and continuously evolve Morpho's security strategy and roadmap across, cloud/infrastructure, application, supply-chain, identity, and operational security.
- Build and lead the security function - hire, grow, and develop the team, recruiting skillsets across security operations and application security.
- Oversight of the IT function
- Stay hands-on. Personally execute critical security work - threat modeling, architecture review, control implementation, and incident command - while the team scales.
- Set the governance architecture: a coherent security framework that ties tooling and controls together, rather than accumulating tools in isolation.
- Own incident response end to end - runbooks, incident command, severity and escalation structure, and market communication during an event.
- Build and run a counterparty security program for curators and partners - identity verification, screening, operational diligence, and bidirectional incident-coordination channels.
- Lead Morpho's certification strategy (e.g. SOC 2, ISO 27001), meeting both the spirit and the letter sustainably.
- Represent Morpho's security posture externally - to fintechs, financial institutions, and the broader ecosystem - and internally to executives.
- Partner cross-functionally with Engineering, Protocol, and Integrations, driving security outcomes through both direct ownership and influence.
WHAT SUCCESS LOOKS LIKE:
FIRST 30 DAYS
- You've built a clear, independent picture of Morpho's posture, architecture, threat model, and in-flight work - and pressure-tested the existing strategy against it.
- You've met the team and established working relationships with the people who own the surfaces you'll most depend on.
- You understand the path-to-funds attack surface in depth and have an early, evidence-based view of the highest-severity risks and quick wins.
- You know exactly where incident-response readiness stands today.
FIRST 60 DAYS
- You've published a clearly prioritized security roadmap with clear sequencing, owners, and the rationale for what's deferred and aligned leadership behind it.
- You've defined the team build-out plan and opened the first hire.
- You're personally driving the top-severity gaps - identity and authentication enforcement, deployment guardrails, and a documented incident-response runbook among them.
- You've set the governance framework and the certification path in motion.
FIRST 90 DAYS
- Demonstrable progress closing the highest-priority gaps, with key controls enforced rather than optional.
- A documented incident-response capability that's been validated by at least one tabletop exercise.
- Hiring underway, and a clear operating rhythm established with Engineering, Protocol, and Integrations.
- Morpho's external security posture is taking shape - trust surface, counterparty security program, and ecosystem engagement - and you're recognized internally and externally as Morpho's credible security voice.
MUST-HAVE EXPERIENCE & SKILLS:
- 10+ years in security, several of them building or leading a security function, ideally at a crypto/web3, fintech, or financial-services company where security is core to the business.
- Strong grasp of the crypto/web3 threat model
- Proven experience building and growing a security team from a small base, recruiting across security operations and application/infrastructure security.
- Deep, hands-on technical expertise across cloud, infrastructure, CI/CD, supply-chain, identity, and application security - you do the work, not just direct it.
- Owned incident response end to end, including incident command and external communication.
- Sharp prioritization and the ability to galvanize action through hard and soft influence, including driving outcomes through teams you don't own.
- Exceptional, organized, responsive communication - credible to executives and to external audiences from fintechs to Fortune 500 institutions.
- Humble.
NICE TO HAVE:
- An established network and public profile in the security or crypto-security community, and comfort representing security work publicly (talks, writing, framework contribution).
- Offensive security depth, or experience standing up red/blue capabilities.
- Familiarity with institutional and regulatory expectations and threat-sharing networks (e.g. Crypto ISAC, TIBER-style frameworks).
- Taken an organization through certifications (SOC 2, ISO 27001, or equivalent)
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Location: Pennsylvania
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
About the Role
Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers neuropsychological and psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contractTesting Psychologists who are passionate about whole-person, whole-family mental health care.
The Testing Psychologist will perform comprehensive intake interviews and psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes.
This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply.
Key responsibilities:
Work with patients of all ages is preferred, as well as their families, by providing intake interviews and psychological evaluations
Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning
Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs
Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control
Deliver compassionate feedback through feedback videos and live sessions to communicate findings and recommendations
Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting
Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery
Conduct intake interviews, testing sessions, and live feedback sessions, delivered virtually or in person, as indicated
Requirements:
Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association or Canadian Psychological Association accredited program
Licensed Clinical Psychologist in at least one state
PSYPACT authorized or PSYPACT eligible preferred
3+ years of experience in psychological assessments with children, adolescents, or adults
Familiarity with evaluating complex behavioral health needs (e.g., ASD, ADHD, mood disorders, anxiety, trauma)
Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, WAIS, WISC)
Effective therapeutic communication skills
Proficiency with telehealth platforms and remote testing tools
Experience conducting testing virtually
Ability to deliver care virtually or in person and within your own office space
Candidates must successfully pass a background check for this opportunit
Here are some of the advantages of joining the Lyra + Bend network:
Connect with highly compatible clients who are a good fit for your clinical expertise
Support from caring and highly qualified, vetted psychometrists
Set your own schedule, without a minimum hours requirement
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support
Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC)
Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process
Testing supplies are provided for you
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
Location: Washington
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
About the Role
Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers neuropsychological and psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contractTesting Psychologists who are passionate about whole-person, whole-family mental health care.
The Testing Psychologist will perform comprehensive intake interviews and psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes.
This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply.
Key responsibilities:
Work with patients of all ages is preferred, as well as their families, by providing intake interviews and psychological evaluations
Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning
Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs
Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control
Deliver compassionate feedback through feedback videos and live sessions to communicate findings and recommendations
Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting
Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery
Conduct intake interviews, testing sessions, and live feedback sessions, delivered virtually or in person, as indicated
Requirements:
Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association or Canadian Psychological Association accredited program
Licensed Clinical Psychologist in at least one state
PSYPACT authorized or PSYPACT eligible preferred
3+ years of experience in psychological assessments with children, adolescents, or adults
Familiarity with evaluating complex behavioral health needs (e.g., ASD, ADHD, mood disorders, anxiety, trauma)
Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, WAIS, WISC)
Effective therapeutic communication skills
Proficiency with telehealth platforms and remote testing tools
Experience conducting testing virtually
Ability to deliver care virtually or in person and within your own office space
Candidates must successfully pass a background check for this opportunit
Here are some of the advantages of joining the Lyra + Bend network:
Connect with highly compatible clients who are a good fit for your clinical expertise
Support from caring and highly qualified, vetted psychometrists
Set your own schedule, without a minimum hours requirement
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support
Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC)
Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process
Testing supplies are provided for you
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
Location: Florida
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
About the Role
Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers neuropsychological and psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contractTesting Psychologists who are passionate about whole-person, whole-family mental health care.
The Testing Psychologist will perform comprehensive intake interviews and psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes.
This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply.
Key responsibilities:
Work with patients of all ages is preferred, as well as their families, by providing intake interviews and psychological evaluations
Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning
Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs
Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control
Deliver compassionate feedback through feedback videos and live sessions to communicate findings and recommendations
Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting
Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery
Conduct intake interviews, testing sessions, and live feedback sessions, delivered virtually or in person, as indicated
Requirements:
Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association or Canadian Psychological Association accredited program
Licensed Clinical Psychologist in at least one state
PSYPACT authorized or PSYPACT eligible preferred
3+ years of experience in psychological assessments with children, adolescents, or adults
Familiarity with evaluating complex behavioral health needs (e.g., ASD, ADHD, mood disorders, anxiety, trauma)
Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, WAIS, WISC)
Effective therapeutic communication skills
Proficiency with telehealth platforms and remote testing tools
Experience conducting testing virtually
Ability to deliver care virtually or in person and within your own office space
Candidates must successfully pass a background check for this opportunit
Here are some of the advantages of joining the Lyra + Bend network:
Connect with highly compatible clients who are a good fit for your clinical expertise
Support from caring and highly qualified, vetted psychometrists
Set your own schedule, without a minimum hours requirement
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support
Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC)
Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process
Testing supplies are provided for you
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
Location: Texas
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
About the Role
Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contract Testing Psychologists who are passionate about whole-person, whole-family mental health care.
The Testing Psychologist will perform comprehensive psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes.
This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply.
Key responsibilities:
Work with patients of all ages is preferred, as well as their families, by providing intake interviews and psychological evaluations
Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning
Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs
Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control
Deliver compassionate feedback through feedback videos and live sessions to communicate findings and recommendations
Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting
Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery
Conduct intake interviews, testing sessions, and live feedback sessions, delivered virtually or in person, as indicated
Requirements:
Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association or Canadian Psychological Association accredited program
Licensed Clinical Psychologist in at least one state
PSYPACT authorized or PSYPACT eligible preferred
3+ years of experience in psychological assessments with children, adolescents, or adults
Familiarity with evaluating complex behavioral health needs (e.g., ASD, ADHD, mood disorders, anxiety, trauma)
Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, WAIS, WISC)
Effective therapeutic communication skills
Proficiency with telehealth platforms and remote testing tools
Experience conducting testing virtually
Ability to deliver care virtually or in person and within your own office space
Candidates must successfully pass a background check for this opportunit
Here are some of the advantages of joining the Lyra + Bend network:
Connect with highly compatible clients who are a good fit for your clinical expertise
Support from caring and highly qualified, vetted psychometrists
Set your own schedule, without a minimum hours requirement
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support
Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC)
Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process
Testing supplies are provided for you
We believe that our diverse perspectives are our biggest strengths, and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
Location: New York, NY, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
We're looking for a GTM Operations Manager to shape the strategy and day-to-day execution of how leads move from Marketing to Sales Development. You’ll own the systems and processes that support lead qualification, routing, and follow-up, while using performance data to identify gaps and guide improvements.
You’ll administer LeanData and Outreach, partnering with Lead Generation and teams across Marketing, Sales, and Operations to build a scalable lead operations model. You’ll define and set priorities and operating standards, while managing MQL processing and lead routing to support accurate, timely handoffs and consistent follow-up.
WHAT YOU'LL DO
Set and evolve the strategy for Lead Operations, aligning lead lifecycle processes and technology with Marketing and Lead Generation priorities.
Own the roadmap and day-to-day administration of LeanData and Outreach, including workflow configuration, troubleshooting, and ongoing optimization.
Oversee MQL processing and lead routing, ensuring leads are handled accurately, assigned appropriately, and delivered to the right teams.
Monitor MQL volume, processing, routing, and follow-up; investigate delays or errors quickly and coordinate resolution with the teams involved.
Establish routing and follow-up standards that support timely, consistent lead engagement.
Guide Outreach best practices, supporting consistent and effective use of sequences by the Lead Generation team.
Track lead performance, routing accuracy, follow-up, and data quality; turn findings into recommendations and concrete improvements.
Be a strategic partner with Lead Generation to define shared goals, resolve process friction, and improve accountability.
Gather requirements, implement system and process changes, document updates, and support their adoption.
Identify opportunities to simplify workflows, improve data quality, and scale Lead Operations as business needs evolve.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You have 7+ years of experience in marketing operations, revenue operations, or a related field, with hands-on expertise in marketing automation platforms (Marketo certification preferred).
You bring 3+ years of experience managing lead management processes, including lead scoring, routing, and lifecycle programs in a B2B SaaS environment.
You have deep experience with Salesforce CRM and a strong understanding of how marketing and sales systems integrate to support pipeline generation.
You are proficient in data analysis and reporting, with the ability to translate complex data sets into clear, actionable insights for stakeholders.
You bring strong project management skills and the ability to manage multiple priorities in a fast-moving environment with a high degree of autonomy.
You are a collaborative partner who communicates clearly and effectively with both technical and non-technical audiences.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$114,500
—
$143,000 USD
Location: Redwood City, CA, United States, San Francisco, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
We're looking for a GTM Operations Manager to shape the strategy and day-to-day execution of how leads move from Marketing to Sales Development. You’ll own the systems and processes that support lead qualification, routing, and follow-up, while using performance data to identify gaps and guide improvements.
You’ll administer LeanData and Outreach, partnering with Lead Generation and teams across Marketing, Sales, and Operations to build a scalable lead operations model. You’ll define and set priorities and operating standards, while managing MQL processing and lead routing to support accurate, timely handoffs and consistent follow-up.
WHAT YOU'LL DO
Set and evolve the strategy for Lead Operations, aligning lead lifecycle processes and technology with Marketing and Lead Generation priorities.
Own the roadmap and day-to-day administration of LeanData and Outreach, including workflow configuration, troubleshooting, and ongoing optimization.
Oversee MQL processing and lead routing, ensuring leads are handled accurately, assigned appropriately, and delivered to the right teams.
Monitor MQL volume, processing, routing, and follow-up; investigate delays or errors quickly and coordinate resolution with the teams involved.
Establish routing and follow-up standards that support timely, consistent lead engagement.
Guide Outreach best practices, supporting consistent and effective use of sequences by the Lead Generation team.
Track lead performance, routing accuracy, follow-up, and data quality; turn findings into recommendations and concrete improvements.
Be a strategic partner with Lead Generation to define shared goals, resolve process friction, and improve accountability.
Gather requirements, implement system and process changes, document updates, and support their adoption.
Identify opportunities to simplify workflows, improve data quality, and scale Lead Operations as business needs evolve.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You have 7+ years of experience in marketing operations, revenue operations, or a related field, with hands-on expertise in marketing automation platforms (Marketo certification preferred).
You bring 3+ years of experience managing lead management processes, including lead scoring, routing, and lifecycle programs in a B2B SaaS environment.
You have deep experience with Salesforce CRM and a strong understanding of how marketing and sales systems integrate to support pipeline generation.
You are proficient in data analysis and reporting, with the ability to translate complex data sets into clear, actionable insights for stakeholders.
You bring strong project management skills and the ability to manage multiple priorities in a fast-moving environment with a high degree of autonomy.
You are a collaborative partner who communicates clearly and effectively with both technical and non-technical audiences.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$114,500
—
$143,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$114,500
—
$143,000 USD
Location: 40 Marcus Drive 3rd Floor, Melville, NY 11747
LOCATION:
Hybrid, Melville, NY, Jersey City, NJ, Summit, NJ
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB SUMMARY:
The Client Manager is a primary service owner responsible for delivering consistent, high‑quality client service and supporting the long-term success of complex commercial property and casualty insurance programs. This client-facing position partners closely with Producers, Senior Client Executives, and account teams to manage day-to-day service execution, coordinate renewals, and ensure accuracy, responsiveness, and consistency across an assigned book of business.
The ideal candidate brings strong technical insurance knowledge, excellent organizational skills, and a proactive service mindset. This role is well-suited for someone who enjoys managing details, building trusted client relationships, and serving as a key connector between clients, carriers, and internal teams.
KEY RESPONSBILITIES
Client Service & Account Management
Serve as a primary day-to-day service partner for assigned clients, ensuring timely, accurate, and consistent delivery of all servicing needs.
Manage insurance transactions outside of renewal periods, including applications, endorsements, binders, policy changes, audits, and related documentation.
Respond to client inquiries regarding policy terms, coverage, exclusions, and program details, collaborating with internal subject matter experts as needed.
Support Producers and Senior Client Executives with client communications, proposals, presentations, and participation in client or prospect meetings.
Prepare invoices and allocation schedules; proactively investigate and resolve billing questions in coordination with internal stakeholders.
Maintain accurate, real-time records in Agency Management Systems to support service quality, compliance, and reporting standards.
Create and manage open item lists to track deliverables, follow-ups, and outstanding requests across clients, carriers, and internal teams.
Prepare and maintain schedules of insurance, summaries of insurance, certificates, and coverage illustrations in accordance with client and carrier requirements.
Monitor accounts receivable and payable activity for assigned accounts and escalate concerns to appropriate team members as needed.
Utilize carrier portals and third-party certificate platforms to ensure timely and accurate documentation
Renewal Coordination
Review expiration lists and coordinate internal renewal strategy meetings with Producers, Senior Client Executives, Client Advocates, Senior Client Managers, and broking teams; document decisions and next steps.
Coordinate preparation of client-facing renewal presentations, marketing materials, and strategy documentation.
Analyze current programs and expiring exposures to support renewal planning and data collection efforts.
Request updated exposure information and coordinate responses across multiple client contacts when required.
Compile loss summaries and supporting documentation for renewals and ad hoc client requests.
Assist with carrier submissions, proposal development, and negotiation support as directed by the account team.
Manage policy review and quality checks, coordinate carrier corrections, and ensure timely delivery of final policies.
Coordinate binding and post-binding activities, including orders to bind, coverage confirmations, certificates, and evidence of insurance.
Obtain premium financing options, prepare renewal invoicing, and complete premium allocation requirements.
SKILLS & QUALIFICATIONS
Strong written and verbal communication skills with the ability to explain technical insurance concepts clearly and professionally.
Client-focused mindset with strong interpersonal and relationship-building skills.
Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Proficiency in Microsoft Office and agency systems, including Sagitta, ImageRight, and CSR24.
Self-motivated, detail-oriented, and comfortable working both independently and collaboratively.
REQUIREMENTS
Bachelor’s degree preferred.
3+ years of commercial property and casualty insurance experience in a client-facing or servicing role.
Active Property & Casualty Broker License with the ability to maintain required continuing education.
Professional designations such as CIC, CRM, ARM, or CPCU preferred.
Valid driver’s license.
CORE COMPETENCIES
Service Focus:
Emphasis on creating customer loyalty by ensuring the highest value of service and delivering on commitments.
Information Seeking:
Curiosity and desire to know more about things, people, or issues, going beyond routine questions to resolve discrepancies.
Composure and Resiliency:
Ability to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent under adversity.
Communicating:
Providing concise, direct, and unambiguous information, ensuring clear understanding, and effectively listening to others.
Conflict Management:
Addressing problems openly and objectively, resolving issues in an unemotional and constructive manner.
Analytical Thinking:
Identifying and synthesizing information from diverse sources, making connections between seemingly unrelated events, and understanding system interdependencies.
Accountability:
Taking responsibility for performance, accepting full ownership of issues, and building trust through reliability.
Time Management:
Managing multiple responsibilities by being organized and keeping on top of important time-sensitive tasks.
COMPENSATION:
Exempt:
The base salary range for this position is $75,000 – $85,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting.
Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-TM1
#LI-Hybrid
Location: United States
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
About the Role
Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contract Testing Psychologists who are passionate about whole-person, whole-family mental health care.
The Testing Psychologist will perform comprehensive psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes.
This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply.
Key responsibilities:
Work with patients of all ages is preferred, as well as their families, by providing intake interviews and psychological evaluations
Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning
Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs
Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control
Deliver compassionate feedback through feedback videos and live sessions to communicate findings and recommendations
Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting
Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery
Conduct intake interviews, testing sessions, and live feedback sessions, delivered virtually or in person, as indicated
Requirements:
Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association or Canadian Psychological Association accredited program
Licensed Clinical Psychologist in at least one state
PSYPACT authorized or PSYPACT eligible preferred
3+ years of experience in psychological assessments with children, adolescents, or adults
Familiarity with evaluating complex behavioral health needs (e.g., ASD, ADHD, mood disorders, anxiety, trauma)
Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, WAIS, WISC)
Effective therapeutic communication skills
Proficiency with telehealth platforms and remote testing tools
Experience conducting testing virtually
Ability to deliver care virtually or in person and within your own office space
Candidates must successfully pass a background check for this opportunit
Here are some of the advantages of joining the Lyra + Bend network:
Connect with highly compatible clients who are a good fit for your clinical expertise
Support from caring and highly qualified, vetted psychometrists
Set your own schedule, without a minimum hours requirement
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support
Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC)
Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process
Testing supplies are provided for you
We believe that our diverse perspectives are our biggest strengths, and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
Location: Brazil, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a leading education technology company that develops digital platforms and software solutions to support learning and improve educational experiences. The organization combines technology, data, and innovation to deliver scalable solutions to users and institutions worldwide.
What You’ll Do
Design, develop, and maintain reliable, scalable data pipelines and ELT processes using SQL and dbt.
Build, optimize, and maintain data transformations, ensuring data quality, consistency, and reliability.
Manage and maintain infrastructure using Terraform and infrastructure-as-code practices.
Develop and support web applications and services using Node.js, TypeScript, GraphQL, and React.
Collaborate with data, product, and engineering teams to deliver integrated data and application solutions.
Contribute to the monitoring, troubleshooting, and continuous improvement of data pipelines, applications, and infrastructure.
Participate in code reviews, technical discussions, and engineering best practices using GitHub and related tools.
Participate in the on-call rotation, serving as the primary on-call engineer for one week out of every four and as backup on-call engineer for an additional week out of every four.
What You Bring
Strong hands-on experience with data engineering and ELT processes, including advanced SQL and dbt for building and maintaining data transformations and pipelines.
Practical experience with Terraform and infrastructure-as-code practices for managing and maintaining technical environments.
Proven web application development experience with Node.js, TypeScript, GraphQL, and React, with the ability to contribute across backend and frontend components.
Strong problem-solving and troubleshooting skills, with a focus on reliability, maintainability, and production support.
Ability to collaborate effectively with distributed, cross-functional teams and work with colleagues operating in the US Mountain Time zone.
Availability to participate in the on-call rotation, including one primary on-call week and one backup on-call week in every four-week cycle.
Nice to have
Experience with Snowflake and AWS cloud services.
Familiarity with Apache Airflow for workflow orchestration, Looker for analytics and business intelligence, and Python for scripting or data engineering.
Experience with GitHub-based development workflows, including version control, pull requests, and collaborative code reviews.
English level
Intermediate/Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Our AI-Enabled Screening Process
As an AI-first company, Exadel uses an AI recruiter to conduct a brief initial screening for this highly specialized position. This conversation helps us understand each applicant’s relevant experience and alignment with the role’s core requirements. The AI recruiter supports the process but does not make the final hiring decision. Candidates who successfully complete the initial screening will be connected directly with a member of our Talent team for the next step. If you require an accommodation or an alternative screening format, please let us know.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
УдалённоRemote - UK
ОфисLondon
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисNew York; Austin; San Francisco; Logistics covered: Commuter benefits, 401(k), and relocation packages
УдалённоMassachusetts
УдалённоNew York
УдалённоCalifornia
УдалённоheadParis; New York; US (EST); US; We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment; US (EST)
УдалённоPennsylvania
УдалённоWashington
УдалённоFlorida
УдалённоTexas
leadNew York, NY, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
leadRedwood City, CA, United States, San Francisco, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
40 Marcus Drive 3rd Floor, Melville, NY 11747
УдалённоUnited States
seniorBrazil, Colombia; Ability to collaborate effectively with distributed, cross-functional teams and work with colleagues operating in the US Mountain Time zone