Location: Bogotá, Colombia; Medellín, Colombia
Top 3 Reasons To Join Us
International Environment
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
A cloud technology-focused individual providing design and delivery expertise for forward-looking solutions in a modern cloud-based insurance environment. The successful candidate will work directly with clients, assessing their needs, designing tailored solutions, and supporting business initiatives in alignment with defined roadmaps. This role is technology agnostic but emphasizes solutions leveraging heavily on AWS and/or GCP environments, incorporating elements of open-source, PaaS, and SaaS components.
What You Will Do
Engage with clients to understand their requirements and advise on appropriate solution architectures
Collaborate with Product Managers to ensure alignment between client needs and solution design
Work closely with Delivery Managers to oversee the architecture approach during solution deployment
Explore a range of possibilities and creative alternatives to identify the most effective solutions
Ensure that designed solutions are implemented in accordance with client expectations and company standards
Assist in identifying, specifying, and selecting off-the-shelf components to meet client needs
Provide ongoing support and guidance to clients throughout the implementation process
Maintain awareness of industry trends and emerging technologies to continuously improve solutions
Required Skills and Knowledge
At least 6 years of professional experience in solution architecture design and delivery roles in the insurance vertical with exposure to multiple lines of business
Experienced in delivering cloud-based technology product solutions in an enterprise environment
Ability to assist in defining and socialising a product/enterprise roadmap
Ability to translate client requirements into actionable steps and solution architectures
Understand business architecture models & patterns
Has designed and implemented innovative and creative solutions to business problems
Can think "outside the box", but also be able to understand the business constraints that lead to “in the box” approaches
Understand the optimum approaches for cloud-based applications with high availability and highly scalable solutions
Experienced in designing solutions in a Relational DB and noSQL environment
Experienced in designing for API & Micro-services centric environments
Demonstrated capability to self-learn new technology trends and approaches
Ideally has experience or understanding of the benefits of low-code platforms
While the Solution Architect is not expected to build the solutions experience of multiple development languages & various DB engines will be advantageous
Exposure to authentication and authorisation concepts (SSO, SAML integration, identity federation etc)
Excellent communication skills, both written and verbal
Required Competencies
Must be equally comfortable discussing the solution strategies and enterprise roadmap with people at all levels of our organisation and CxO to project-level teams in our clients
Strong analytical skills & ability to understand and collect business requirements from corporate clients.
Strong ability to build the value proposition and solution documents, and in some cases, the business case for a corporate client.
Relationship management experience with corporate clients.
Excellent organisational, interpersonal & communication skills and an ability to engage audiences
Excellent decision-making and judgment skills
Understanding of insurance business processes across all areas and at least two lines of business
Maintains direction and focus through proactive planning and organized approaches to work
Certification in one architecture discipline (TOGAF, Zachman, etc.) is a distinct advantage
Certification in one cloud environment is a distinct advantage with a broad knowledge and experience of the cloud platform’s capabilities
A high proficiency in working in English as your primary language
Why You'll Love Working Here
Annual Leaves
Annual Performance Bonus
Health Insurance
Remote Work Allowance
Anniversary Bonus
Stock Options (after 6 months)
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Mexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico
Top 3 Reasons To Join Us
International Environment
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
A cloud technology-focused individual providing design and delivery expertise for forward-looking solutions in a modern cloud-based insurance environment. The successful candidate will work directly with clients, assessing their needs, designing tailored solutions, and supporting business initiatives in alignment with defined roadmaps. This role is technology agnostic but emphasizes solutions leveraging heavily on AWS and/or GCP environments, incorporating elements of open-source, PaaS, and SaaS components.
What You Will Do
Engage with clients to understand their requirements and advise on appropriate solution architectures
Collaborate with Product Managers to ensure alignment between client needs and solution design
Work closely with Delivery Managers to oversee the architecture approach during solution deployment
Explore a range of possibilities and creative alternatives to identify the most effective solutions
Ensure that designed solutions are implemented in accordance with client expectations and company standards
Assist in identifying, specifying, and selecting off-the-shelf components to meet client needs
Provide ongoing support and guidance to clients throughout the implementation process
Maintain awareness of industry trends and emerging technologies to continuously improve solutions
Required Skills and Knowledge
At least 6 years of professional experience in solution architecture design and delivery roles in the insurance vertical with exposure to multiple lines of business
Experienced in delivering cloud-based technology product solutions in an enterprise environment
Ability to assist in defining and socialising a product/enterprise roadmap
Ability to translate client requirements into actionable steps and solution architectures
Understand business architecture models & patterns
Has designed and implemented innovative and creative solutions to business problems
Can think "outside the box", but also be able to understand the business constraints that lead to “in the box” approaches
Understand the optimum approaches for cloud-based applications with high availability and highly scalable solutions
Experienced in designing solutions in a Relational DB and noSQL environment
Experienced in designing for API & Micro-services centric environments
Demonstrated capability to self-learn new technology trends and approaches
Ideally has experience or understanding of the benefits of low-code platforms
While the Solution Architect is not expected to build the solutions experience of multiple development languages & various DB engines will be advantageous
Exposure to authentication and authorisation concepts (SSO, SAML integration, identity federation etc)
Excellent communication skills, both written and verbal
Required Competencies
Must be equally comfortable discussing the solution strategies and enterprise roadmap with people at all levels of our organisation and CxO to project-level teams in our clients
Strong analytical skills & ability to understand and collect business requirements from corporate clients.
Strong ability to build the value proposition and solution documents, and in some cases, the business case for a corporate client.
Relationship management experience with corporate clients.
Excellent organisational, interpersonal & communication skills and an ability to engage audiences
Excellent decision-making and judgment skills
Understanding of insurance business processes across all areas and at least two lines of business
Maintains direction and focus through proactive planning and organized approaches to work
Certification in one architecture discipline (TOGAF, Zachman, etc.) is a distinct advantage
Certification in one cloud environment is a distinct advantage with a broad knowledge and experience of the cloud platform’s capabilities
A high proficiency in working in English as your primary language
Why You'll Love Working Here
Annual Leaves
Annual Performance Bonus
Health Insurance
Remote Work Allowance
Anniversary Bonus
Stock Options (after 6 months)
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Buenos Aires, Argentina; Córdoba, Argentina
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry.
What You Will Do
Engage and manage relationships with clients and stakeholders
Lead project planning sessions with the internal team and client's staff
Support solution proposals for client pursuits, proposals, and PoCs
Participate in proposal and POC processes (i.e. design, submission, and review)
Support the creation of contracts and related communication with clients
Identify and help secure growth opportunities for existing clients
Manage project progress and adapt work as required
Ensure projects meet deadlines
Manage relationships with clients and stakeholders
Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
Oversee all incoming and outgoing project documentation
Identify and manage issues, risks, assumptions, and dependencies
Continuously optimize and improve processes and the overall approach where necessary
What We Need
Bachelor's degree in computer science or a related technical field is a plus
Atleast 5 years experience as a Project Manager
Atleast 3 years experience in insurance
Insurance domain knowledge is a must
Strong client facing experience is a must
Technical skills are a plus
Has experience seeing projects through the full life cycle
Excellent analytical skills and problem-solving skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Self-motivated and able to work independently
Able, willing, and excited to work in a fast-paced collaborative startup environment
Must be based in Canada
Why You'll Love Working Here
Fully Remote
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Bogotá, Colombia; Medellín, Colombia
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry.
What You Will Do
Engage and manage relationships with clients and stakeholders
Lead project planning sessions with the internal team and client's staff
Support solution proposals for client pursuits, proposals, and PoCs
Participate in proposal and POC processes (i.e. design, submission, and review)
Support the creation of contracts and related communication with clients
Identify and help secure growth opportunities for existing clients
Manage project progress and adapt work as required
Ensure projects meet deadlines
Manage relationships with clients and stakeholders
Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
Oversee all incoming and outgoing project documentation
Identify and manage issues, risks, assumptions, and dependencies
Continuously optimize and improve processes and the overall approach where necessary
What We Need
Bachelor's degree in computer science or a related technical field is a plus
Atleast 5 years experience as a Project Manager
Atleast 3 years experience in insurance
Insurance domain knowledge is a must
Strong client facing experience is a must
Technical skills are a plus
Has experience seeing projects through the full life cycle
Excellent analytical skills and problem-solving skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Self-motivated and able to work independently
Able, willing, and excited to work in a fast-paced collaborative startup environment
Must be based in Canada
Why You'll Love Working Here
Fully Remote
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Mexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry.
What You Will Do
Engage and manage relationships with clients and stakeholders
Lead project planning sessions with the internal team and client's staff
Support solution proposals for client pursuits, proposals, and PoCs
Participate in proposal and POC processes (i.e. design, submission, and review)
Support the creation of contracts and related communication with clients
Identify and help secure growth opportunities for existing clients
Manage project progress and adapt work as required
Ensure projects meet deadlines
Manage relationships with clients and stakeholders
Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
Oversee all incoming and outgoing project documentation
Identify and manage issues, risks, assumptions, and dependencies
Continuously optimize and improve processes and the overall approach where necessary
What We Need
Bachelor's degree in computer science or a related technical field is a plus
Atleast 5 years experience as a Project Manager
Atleast 3 years experience in insurance
Insurance domain knowledge is a must
Strong client facing experience is a must
Technical skills are a plus
Has experience seeing projects through the full life cycle
Excellent analytical skills and problem-solving skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Self-motivated and able to work independently
Able, willing, and excited to work in a fast-paced collaborative startup environment
Must be based in Canada
Why You'll Love Working Here
Fully Remote
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.
Key Responsibilities
Manage inbound and outbound calls professionally in both English and Spanish
Address customer inquiries, resolve complaints, and provide accurate information about products or services
Maintain detailed and accurate records of all customer interactions within the company database
Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer
Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction
Requirements
Fluency in both English and Spanish (written and verbal)
Proven experience in a customer service or call center environment
Strong active listening skills and the ability to demonstrate empathy toward customer needs
Proficiency with basic computer systems and CRM software
Ability to multitask and navigate between different software applications while speaking with customers.
Previous experience in a remote call center setting
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.
Key Responsibilities
Manage inbound and outbound calls professionally in both English and Spanish
Address customer inquiries, resolve complaints, and provide accurate information about products or services
Maintain detailed and accurate records of all customer interactions within the company database
Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer
Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction
Requirements
Fluency in both English and Spanish (written and verbal)
Proven experience in a customer service or call center environment
Strong active listening skills and the ability to demonstrate empathy toward customer needs
Proficiency with basic computer systems and CRM software
Ability to multitask and navigate between different software applications while speaking with customers.
Previous experience in a remote call center setting
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: Chișinău, Moldova
Are you interested in building an exciting IT career at Dev.Pro? Join our exclusive screening process to gain valuable career insights and access personalized feedback on your skill set.
🟩 What you’ll get by applying:
Personalized career growth plan tailored to your aspiration
Expert feedback to elevate your skills for lasting success
Priority consideration by Dev.Pro for suitable job openings within the company
Opportunity to work with top global corporations and participate in industry-shaping projects
Give us a chance to get to know you better so that when the right position becomes available, you’ll be the first one we reach out to!
✅ Is that you?
As a Test Engineer Automation, you’ll be a vital part of our dynamic and robust community. You’ll get to work on various exciting and challenging projects across different domains, using your skills and expertise to deliver excellent services and solutions to clients worldwide.
4+ years of experience in automation testing of software products, with experience in web, mobile, and API automated testing
Strong Python skills
Strong C#, Java, Python, or JavaScript skills
Experience in developing and implementing test automation frameworks and test tools
Familiarity with popular CI/CD tools
Experience with version control systems and reporting tools
Practical experience with databases and at least one cloud service provider
Strong analytical and problem-solving abilities
Excellent communication and collaboration skills
Upper-Intermediate English level
Get started now:
1. Send us your CV in English.
2. Schedule a 15-30 minute call with Dev.Pro recruiters.
3. Participate in a 30-minute experience interview focused on testing your soft skills.
4. Get a 1-hour online evaluation of your technical skills by our technical experts.
In under 2 hours, you'll know where you stand in your career and be ready for action when Dev.Pro presents you with an exciting job offer!
🎾 About Dev.Pro
Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey.
Interested? Find out more:
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How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Sint Maarten, Netherlands
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: United Kingdom
About Flosum
Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release.
About the Role
We're hiring a
Salesforce Technical Evangelist
— the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community.
You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you.
What You'll Do
Own our webinar engine.
Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline.
Evangelize Flosum + Salesforce.
Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content.
Rapidly absorb and teach new technology.
Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike.
Engage our user community constantly.
Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy.
Connect the channels.
Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others.
Represent Flosum in the ecosystem.
Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems.
Partner across teams.
Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes.
Requirements
What You Bring
3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect.
Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus.
A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence.
Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline).
Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape.
Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create.
Excellent written and verbal English communication skills.
Why Flosum
Bootstrapped and profitable — we answer to customers, not investors
High-visibility role with direct access to the CEO and product leadership
A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem
Competitive compensation, benefits, and the freedom to build your personal brand alongside ours
Location: Netherlands
About Flosum
Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release.
About the Role
We're hiring a
Salesforce Technical Evangelist
— the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community.
You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you.
What You'll Do
Own our webinar engine.
Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline.
Evangelize Flosum + Salesforce.
Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content.
Rapidly absorb and teach new technology.
Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike.
Engage our user community constantly.
Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy.
Connect the channels.
Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others.
Represent Flosum in the ecosystem.
Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems.
Partner across teams.
Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes.
Requirements
What You Bring
3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect.
Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus.
A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence.
Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline).
Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape.
Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create.
Excellent written and verbal English communication skills.
Why Flosum
Bootstrapped and profitable — we answer to customers, not investors
High-visibility role with direct access to the CEO and product leadership
A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem
Competitive compensation, benefits, and the freedom to build your personal brand alongside ours
Location: London, United Kingdom
About Flosum
Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release.
About the Role
We're hiring a
Salesforce Technical Evangelist
— the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community.
You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you.
What You'll Do
Own our webinar engine.
Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline.
Evangelize Flosum + Salesforce.
Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content.
Rapidly absorb and teach new technology.
Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike.
Engage our user community constantly.
Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy.
Connect the channels.
Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others.
Represent Flosum in the ecosystem.
Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems.
Partner across teams.
Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes.
Requirements
What You Bring
3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect.
Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus.
A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence.
Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline).
Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape.
Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create.
Excellent written and verbal English communication skills.
Why Flosum
Bootstrapped and profitable — we answer to customers, not investors
High-visibility role with direct access to the CEO and product leadership
A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem
Competitive compensation, benefits, and the freedom to build your personal brand alongside ours
Location: United States
About Flosum
Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release.
About the Role
We're hiring a
Salesforce Technical Evangelist
— the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community.
You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you.
What You'll Do
Own our webinar engine.
Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline.
Evangelize Flosum + Salesforce.
Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content.
Rapidly absorb and teach new technology.
Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike.
Engage our user community constantly.
Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy.
Connect the channels.
Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others.
Represent Flosum in the ecosystem.
Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems.
Partner across teams.
Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes.
Requirements
What You Bring
3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect.
Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus.
A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence.
Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline).
Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape.
Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create.
Excellent written and verbal English communication skills.
Why Flosum
Bootstrapped and profitable — we answer to customers, not investors
High-visibility role with direct access to the CEO and product leadership
A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem
Competitive compensation, benefits, and the freedom to build your personal brand alongside ours
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role
We are seeking a Staff ML/AI Engineer to define and drive the architectural vision for Lyra’s machine learning and generative AI technology landscape. In this role, you will serve as a technical anchor across the engineering and data organizations—architecting enterprise-scale AI platforms, setting technical strategy for high-impact AI/ML initiatives, and ensuring our AI products operate with top-tier reliability, security, and medical precision.
The ideal candidate is a seasoned technical leader who excels at translating complex healthcare challenges into scalable platform solutions, building consensus across cross-functional leadership, and elevating the technical bar for the entire engineering organization.
Lyra is for you if you
Thrive on working with brilliant teammates to solve complex, meaningful problems
Are passionate about making a social impact and supporting people at their most challenging moments
Enjoy cross-functional collaboration with physicians, therapists, data scientists, data analysts and product managers
Responsibilities
Drive AI Platform Architecture: Design and execute the long-term roadmap for Lyra’s machine learning and generative AI platform, enabling fast, safe, and reliable deployment of frontier models across the company.
Lead AI Infrastructure Vision: Architect end-to-end training, fine-tuning, and low-latency inference platforms, including centralized RAG architecture, vector databases, and enterprise evaluation/guardrail frameworks.
Set Engineering Excellence Standards: Establish organizational standards for the full AI/ML SDLC—from dataset lineage and CI/CD pipelines to automated model evaluation, red-teaming, and production monitoring.
Cross-Functional Technical Leadership: Partner closely with Product Management, Data Science, Security, and Clinical leaders to translate strategic clinical goals into foundational AI capability roadmaps.
Mentor and Multiply Impact: Elevate the engineering culture by mentoring Senior ML Engineers, conducting high-leverage architectural reviews, and establishing engineering best practices across teams.
Hands-On Leadership: Lead by example through technical prototypes, critical-path architecture, and strategic coding contributions.
And of course, you will be coding!
Qualifications
8+ years of experience deploying complex ML/AI solutions into mission-critical production environments, with a proven track record of technical leadership.
Deep System & Software Engineering Expertise: Mastery of Python, RESTful API design, Protobuf, and microservices architecture.
Production AI/ML Infrastructure Mastery: Deep expertise with Docker, Kubernetes, container orchestration, and real-time inference services.
Modern Generative AI Architecture: Hands-on experience designing and deploying RAG pipelines, fine-tuning LLMs, managing vector databases, and building robust LLM evaluation/guardrail frameworks.
Data Layer Systems: Expertise with relational databases, low-latency key-value stores, distributed queueing system architectures (e.g., Celery, Kafka), and data pipeline orchestration.
Cloud Architecture: Strong experience architecting cloud-native solutions on AWS (or equivalent cloud providers).
Strategic Communication: Exceptional ability to distill highly ambiguous technical problems into clear strategic priorities and influence leadership across engineering, product, and business domain disciplines.
Preferred Qualifications
Polyglot Engineering Background: Experience writing high-performance production code in Java or Kotlin.
Healthcare & Sensitive Data Expertise: Experience architecting AI/ML systems within highly regulated environments (HIPAA compliance, SOC2, handling PHI/PII).
MLOps / Platform Productization: Experience building internal developer platforms or ML tooling used by dozens of data scientists and engineers.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Staff ML Engineer, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $161,000 to $221,500. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
We are looking for an experienced Senior ML Engineer who is eager to build the tooling and services necessary to deliver ML and generative AI based products that make a significant impact within the organization. The ideal candidate will be enthusiastic about taking ownership of their work, spearheading cross-functional projects, and providing guidance and mentorship to other team members.
Lyra is for you if you:
Thrive on working with brilliant teammates to solve complex, meaningful problems
Are passionate about making a social impact and supporting people at their most challenging moments
Enjoy cross-functional collaboration with physicians, therapists, data scientists, data analysts and product managers
Responsibilities
Build tooling and services that power the machine learning and generative AI powered solutions in production
Training and inference platform services
The model evaluation metrics and testing framework
Build services that expose machine learning and AI based products
Deploy and manage various applications that power various components of the the AI/ML SDLC process
And of course, you will be coding every day!
Qualifications
6+ years of experience deploying ML/AI solutions in production environments
Ability to write high-quality code in Python
Experience building RESTful APIs
Experience defining and using Protobuf messages
Experience working with Docker and deploying applications to Kubernetes
Experience with relational and low-latency databases
Experience working with Celery
A strong desire to work on ML/AI based products
A desire to learn new technologies quickly
A love of building systems from scratch
A thoughtful approach to balancing quality and deadlines in fast-paced settings
Excellent communication skills with a talent for building consensus and alignment
Strong organizational skills and the ability to distill complex problems into clear priorities that move the team and business forward
Preferred Qualifications
Experience building RAG (retrieval-augmented generation) based solutions
Experience setting up and maintaining vector databases
Experience writing production code in Java/Kotlin
Experience building solutions on cloud infrastructure, particularly AWS
Experience working with highly sensitive data in a healthcare environment
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Sr. ML Engineer (MLOps), you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $143,000 to $197,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
Lyra is transforming mental health care by creating a frictionless experience for members, providers, and employers. We connect companies and their employees to mental health providers, therapy, and coaching programs that work.
We are looking for a self-driven, technical Data Scientist who cares about impact, ownership and innovation. In this role, you will work closely with Lyra’s Data, Product, Engineering, and Clinical teams on AI/ML initiatives that will enhance the experience of mental health patients and providers.
This Data Scientist role can be filled remotely anywhere within the US, as well as locally in our Burlingame, CA headquarters. Please note that remote-based candidates must be physically located within the United States.
Responsibilities
Work closely with Lyra’s Data, Product, Engineering, and other associated teams to enhance the Lyra platform to serve the needs of our providers and clients.
Become an expert in the diverse data sources we collect and partner with data engineers to build pipelines that apply clinical logic to raw data
Extract actionable insights, develop predictive and generative models, and implement rigorous evaluation frameworks to support product iterations
Complete time-sensitive ad hoc data requests for internal and external stakeholders
Qualifications
5+ years of data analysis in an industry setting with a preference for individuals who have experience in product analytics in the AI/ML space and have partnered with engineering and product teams in prior roles.
Experience collaborating with cross-functional stakeholders across technical, business, and (ideally) clinical domains
Demonstrated understanding of statistical applications and methods (experimentation, probabilities, regression). Experience applying hypothesis testing in an industry or research setting.
Experience developing comprehensive analyses using irregular data from disparate sources. Willing to do whatever it takes to clean messy data prior to deriving insights.
Strong SQL proficiency. Experience writing complex queries with multiple schemas and tables. Preference for candidates who have experience creating views.
Graduate-level Statistics coursework with MS in a quantitative field is preferred (statistics, econometrics, biostatistics, quantitative social sciences).
Preferred Qualifications
Interest in public health a plus
Experience with AI/ML R&D, e.g. prompt engineering and RAG
Experience with Python, including cleaning and analyzing data as well as using Python to parse JSON structured data, call APIs, create user-defined functions, and automate.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Sr. Data Scientist - AI Research, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $128,000 to $197,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: Canada
What The Role Is
As a
Senior Engineer
at Babylist, you take on hard problems and own them end-to-end. Millions of families depend on what we build. Agents write most of the code now. So the hard part is yours: what to build, how it should work and whether what shipped was right. You're still in the code for the genuinely hard problems. Agents handle the volume. You spend your time on the parts that need a person.
We're building well beyond the registry now: the financial side of raising a kid, maternal health made simpler and more human, the education new parents are looking for and the community around them. The hard problems run across all of it, plus the platform underneath and the AI we already ship to families. You'll start on a team, but you won't be boxed into it. The roadmap is open, your scope grows as you do and you have a say in what you take on next. Senior here means owning whole problems; Staff is the next step up, setting direction across a domain.
What You'll Own
A Senior Engineer here owns problems, not just features. You're handed an outcome, you decide what to build, ship it and own whether it worked. You act on incomplete information and change course fast when the evidence says you were wrong.
What you do depends on what the team needs:
Frame the problem with your PM as a peer, run the experiment and bring customer evidence into what gets built.
Harden a critical path, kill a class of incidents or design the abstraction your team builds on.
Be the reviewer people want on the risky changes.
Manage up with crisp choices: raise the risks early and protect the right tradeoffs.
Share what you're learning about AI openly, so the whole team gets sharper.
A few problems people at this level are working on right now:
Deciding what the registry recommends to each family, from the ranking to the model behind it, and proving in a live experiment that it actually helps.
Building the evals system that catches our AI support agent making things up before a customer does.
Making a child's info one source of truth instead of five disconnected flows, so parents set it up once and new products like Early Investor build on it.
Who You Are
You've been shipping production systems for years, and you've got the judgment to show for it. You can pick up an ambiguous problem and start moving before anyone hands you the full picture.
The strongest Senior engineers here are generalists, and usually the most prolific builders on their team. You go wherever the problem leads: a backend service one week, a stubborn frontend bug the next, the data pipeline after that. When it's hard you dig in, and you learn unfamiliar parts of the stack fast. Range is the Senior signature.
Compensation
We post real numbers. For a Canada-based Senior Engineer, the starting base salary range is $255,900 to $318,600 CAD, plus a target annual bonus of 15 percent of base. That's total target cash of roughly $294,285 to $366,390 CAD. On top of that you get meaningful equity and an RRSP match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope.
How We Build
AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers.
The Stack
Core app:
Rails, Packwerk, React, TypeScript, Sidekiq
Mobile:
iOS (Swift), Android (Kotlin)
Data, search & events:
MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma
Machine learning:
deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow
AI & dev tooling:
Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim
Infra & ops:
AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly
Key integrations:
Shopify (payments), Iterable (CRM)
Why Babylist
An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done.
Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide.
How We Work
Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis.
How We Hire
Three rounds, usually two to three weeks, start to finish.
Recruiter conversation (30 minutes).
Trade context: what you want next, what we're building and straight answers on comp, team and remote.
Technical screen (1 hour).
One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles.
Final round (4 hours).
Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours.
If your timeline is tight, tell us and we'll move faster.
Benefits
Company-paid medical and fully covered dental and vision
A RRSP match
Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program
Winter Wonder Week, a paid company-wide week off at the end of the year
A remote-work stipend
Mental-health and wellness support
A Few Things To Know
We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws.
We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking.
If you have a family member or close relationship with a Babylist employee, let your recruiter know.
Official outreach only ever comes from an @babylist.com address.
Location: Canada
What The Role Is
As a
Staff Engineer
at Babylist, you own some of our hardest domains and decide where they go. Millions of families depend on what we build. Agents write most of the code now. So the hard part is yours: what to build, how it should work and whether what shipped was right. You're still in the code for the genuinely hard problems. Agents handle the volume. You spend your time on the parts that need a person. We're building well beyond the registry now: the financial side of raising a kid, maternal health made simpler and more human, the education new parents are looking for and the community around them. The hard problems run across all of it, plus the platform underneath and the AI we already ship to families.
You'll own a big piece of the product, but you won't be boxed into it. The roadmap is open. You have a say in which bets we make, and you pick what you take on next.
What You'll Own
A Staff Engineer here sets direction. You own a domain: a product surface, a platform area or a capability that cuts across several teams. You set where it's going over the next year or two, sequence the bets that get there and make the technical and product calls along the way. You're still in the code. We don't have architects who've stopped building. If you stepped away, multiple teams would feel it. Your influence shows up in the systems and the work other teams choose to build on. You don't need direct reports to have that reach. It comes from what you build.
In practice, you:
Take a fuzzy business problem from the first sketch through to production, and stay on the hook for whether it actually helped customers.
Build the platform or tooling other teams adopt by choice, and own it as it scales.
Make the architecture calls that span teams and the ones that are expensive to reverse.
Set the standard for how your domain builds with AI. Decide what good looks like, build the patterns and evals that get agents there and catch the output that's confidently wrong before it ships.
Partner with product, design and data as a peer, shaping what's worth building from the start.
Coach Senior engineers through the hard calls, the ambiguous ones as much as the technical ones.
A few problems people at this level are working on right now:
Resolving one customer across registry, shop and health, plus the friends and family buying for them, so personalization works everywhere without each team rebuilding it.
Designing the knowledge system our coding agents reliably load, and working out how much context actually helps before it starts to hurt.
Building Early Investor, our new family finance product, from scratch, on a deadline that can't move.
Who You Are
You've shipped production systems for enough years to have earned strong opinions, and you hold them loosely. You can pick up an ambiguous problem and start moving before anyone hands you the full picture. You've already changed how a team builds with AI, and the new way stuck. Most Staff engineers lean one of two ways, and both do well here. Some point their depth at the systems everyone runs on: the platforms, the reliability and security bar, the harnesses that make AI produce good code. Others point it at the customer: framing the problem with PMs as peers, owning a journey end to end, deciding what to build and learning whether it worked. You don't have to be both. You do have to be excellent at one and fluent in the other.
A few things that tend to be true of people who thrive here:
You measure yourself by impact: a customer outcome, or a system a dozen teams come to depend on.
You're curious: you spot problems before they're filed and push your own ideas until they ship.
Compensation
We post real numbers. For a Canada-based Staff Engineer, the starting base salary range is $299,300 to $372,600 CAD, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $359,160 to $447,120 CAD. On top of that you get meaningful equity and an RRSP match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope.
How We Build
AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome.
The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers.
The Stack
Core app:
Rails, Packwerk, React, TypeScript, Sidekiq
Mobile:
iOS (Swift), Android (Kotlin)
Data, search & events:
MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma
Machine learning:
deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow
AI & dev tooling:
Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim
Infra & ops:
AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly
Key integrations:
Shopify (payments), Iterable (CRM)
Why Babylist
An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done.
Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide.
How We Work
Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis.
How We Hire
Three rounds, usually two to three weeks start to finish.
Recruiter conversation (30 minutes).
Trade context: what you want next, what we're building and straight answers on comp, team and remote.
Technical screen (1 hour).
One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles.
Final round (4 hours).
Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours.
If your timeline is tight, tell us and we'll move faster.
Benefits
Company-paid medical and fully covered dental and vision
A RRSP match
Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program
Winter Wonder Week, a paid company-wide week off at the end of the year
A remote-work stipend
Mental-health and wellness support
A Few Things To Know
We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws.
We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking.
If you have a family member or close relationship with a Babylist employee, let your recruiter know.
Official outreach only ever comes from an @babylist.com address
УдалённоMexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico
УдалённоПротиворечивые условия: Must be based in Canada
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