Location: 134 E Washington St, New Castle PA 16101
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide With locations spread out across the US, our local market knowledge and industry expertise helps support our clients' regional and global needs We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
Our division of EPIC, Treloar & Heisel, is a nationally recognized brand dedicated to serving dental and medical professionals. We specialize in helping clients secure their financial future through tailored insurance solutions and expert guidance.
LOCATION:
New Castle, PA (On-site)
Greater New Castle region, including nearby communities in PA and OH
ZIP Codes
: 15009, 15010, 16112, 44512, 44403, 16001, 44406, 16066, 16116, 16117, 16127, 16148, 44425, 16137, 16101
WHAT YOU'LL DO
Receive communication from insurance companies regarding our clients’ policies and respond accordingly
Provide courtesy notifications to clients whose premium payments are late
Assist clients with servicing of existing policies, including:
Beneficiary and ownership changes
Bank changes
Premium mode changes
Duplicate policy requests
Agent of Record changes
Coverage reductions
Over-age policy conversion
Lapse and reinstatement
Cancellation
Death claims
Update database to reflect policy changes and changes to client contact information
Communicate with clients’ financial institutions and insurance companies to process collateral assignments of life insurance policies
Process policy suspension due to military deployment and reinstatement from suspension
Provide high-quality customer service to established clientele
WHAT YOU’LL BRING:
High School Diploma or equivalent required
Preferred Skills
High-level customer service skills
Superior attention to detail
Ability to multitask and balance demanding workload in a fast-paced environment
Strong Microsoft Office skills, especially Outlook and Word
COMPENSATION:
Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package. Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data
.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
#LI-SG1
#LI-Onsite
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product Marketing team
The Product Marketing team brings intellectual curiosity to understanding our customers, our market, and where Affirm can create value. We ask questions, challenge assumptions, and turn what we learn into product recommendations and focused go-to-market strategies. We’re the connective tissue across Product, Analytics, Revenue, and Marketing, building a shared understanding of who we’re serving, what matters to them, and how we’ll drive adoption and growth. We’re also storytellers: we make complex products easy to understand and give merchants and consumers a clear, compelling reason to choose Affirm.
About the Role
As a Group Product Marketing Manager, you’ll own the strategy and systems that drive product marketing excellence across Affirm’s B2B organization. You’ll synthesize merchant, consumer, market, and performance insights across our portfolio to shape shared strategy, strengthen our merchant narrative, and guide product and go-to-market investments. You’ll establish the frameworks, standards, and operating mechanisms that improve segmentation, go-to-market planning, and measurement across teams. Alongside this portfolio-wide mandate, you’ll directly lead a focused set of critical, ambiguous cross-portfolio opportunities from discovery through commercialization. This senior individual contributor role will create leverage across the broader Product Marketing team, raising the quality, consistency, and impact of our work.
What You’ll Do
Own and evolve the portfolio narrative: Develop Affirm’s merchant story, messaging architecture, and proof points. Partner with Brand and other Marketing teams to connect it to Affirm’s broader brand story and activate it across priority merchant channels.
Connect product and GTM teams: Establish operating rhythms that sustain alignment across teams, with deeper coordination at critical moments such as planning, forecasting, launches, and strategic client opportunities.
Equip Revenue teams to tell the story: Partner with Revenue Enablement to turn the portfolio narrative into messaging, tools, training, and proof points that strengthen merchant conversations across the field.
Lead Voice of the Merchant: Own Affirm’s Client Advisory Board and broader merchant feedback loops. Turn insights from strategic merchants, Revenue teams, research, and performance data into product priorities, go-to-market decisions, and pilot or co-development opportunities.
Lead critical initiatives: Own a limited number of high-priority, ambiguous opportunities, such as strategic commerce and payments platform partnerships or new market launches.
Be a culture carrier: model Affirm’s values and set a high bar for how teams collaborate, make decisions, and learn. Build trust across functions, create an inclusive environment for candid debate and thoughtful risk-taking, and coach others to do their best work.
What We’re Looking For
12+ years of experience in product marketing, product strategy, or a related field, with depth in B2B payments, fintech, commerce, or platform businesses.
A track record of setting strategic direction and delivering measurable outcomes for a significant product portfolio or business area.
A strong portfolio storyteller who can connect complex products into a clear narrative for senior leaders, merchants, and partners.
Exceptional strategic and business judgment. You can turn merchant, consumer, market, and performance insights into product priorities, business cases, and investment recommendations.
Proven ability to influence senior leaders, resolve tradeoffs, and build alignment across Product, Revenue, Partnerships, Analytics, and Marketing.
Strong self-serve analytical skills. You’re comfortable using SQL, dashboards, and AI-assisted analysis to investigate questions, test hypotheses, and decide when to scale, adjust, or stop.
High AI fluency and a track record of improving the quality and speed of your own work while helping others do the same, using AI for tasks such as synthesizing research, analyzing data, automating workflows, and building reusable tools.
Experience building reusable frameworks and operating mechanisms that improve segmentation, go-to-market planning, launches, and measurement across teams.
Pay Grade - O
Equity Grade - 10
Employees new to Affirm typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $220,000 - $280,000
USA base pay range (all other U.S. states) per year: $195,000 - $255,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: United States
What the Role Is
As our Senior Payroll & Compliance Specialist, you'll own the most tangible ways we look after our team: paying people correctly and staying compliant in a fast-changing regulatory environment. You'll do that for a distributed workforce of 600–1,000 employees across ~35 states, 300+ of them nonexempt/hourly. You'll report to our People Operations Manager and work most closely with People Ops, Accounting, and our payroll partner, Newfront — owning our U.S. compliance calendar end to end (45+ recurring obligations a year across about a dozen jurisdictions), with real room to redesign the steps that slow us down. If you've supported complex, multi-state payroll for a large nonexempt workforce, take pride in getting it right, and like being the steady hand behind the scenes, this role will energize you.
Who You Are
You run multi-state U.S. payroll end to end in an enterprise HRIS
(Paylocity or comparable) — inputs, timecard corrections, off-cycle and termination pay, garnishments, and final review before funding.
You've owned a compliance calendar
covering EEO-1, OSHA, nondiscrimination testing, and state reporting — plus background checks, I-9 review, required trainings, and policy creation and revision. You surface deadlines before they're urgent.
Direct experience with California or New York employment law is a strong plus.
These are our two most demanding states — same-day final pay, pay data reporting, and local rules that change often. It's learnable, but if you've run compliance in either, you'll ramp much faster.
You turn legal redlines into usable policy.
You've worked with Legal and outside counsel on handbook language and translated it into something employees will actually follow.
You improve a process, then prove it.
You test against known-good output, build in the checks that show it's still running clean, and leave a written SOP behind. You reach for AI naturally to move faster — at Babylist, every team uses it daily.
You can explain a paycheck to the person who earned it
, and the numbers to the people who sign off on them.
You hold a deadline.
You plan backward from the pay date and the filing date, stay responsive during processing windows, and raise a flag early when a date is at risk.
You have 5–8 years in payroll and compliance, including 3+ years running multi-state U.S. payroll.
CPP, FPC, SHRM-CP, SHRM-SCP, PHR, or SPHR aren't required, but any would cement your expertise.
How You Will Make An Impact
You'll run two payroll cycles end to end — weekly for our fulfillment center and hourly showroom teams, bi-weekly for corporate and salaried showroom — handling every change for a large hourly population: new hires, terminations, clawbacks, corrections, direct deposit updates, and ad-hoc termination pay.
You'll audit every pre-process register before funding and work discrepancies with Newfront until they're resolved.
You'll be the person employees reach when a paycheck doesn't make sense — questions answered or routed within one business day.
You'll own the U.S. compliance calendar through annual filings — EEO-1, CA Pay Data, and OSHA 300 across corporate, both showrooms, and the fulfillment center — and translate legislative change across ~35 states into the handful of actions that actually apply, then brief the People team.
You'll run screenings that hold up under review: background check review and escalation, plus quarterly health exclusion checks.
You'll take point on the annual "Compliance Refresh" each February, chasing it to 100% completion across every eligible employee and contractor, and partner with Legal and outside counsel on handbook and policy review every two years.
You'll design the internal controls across payroll and compliance and keep the evidence trail current — the same trail that carries our annual workers' compensation and external financial audits.
You'll build automation and prove it works — skills, scheduled tasks, and workflow tooling, tested against known-good output and instrumented so you can see it's still running clean. Some SOPs exist; you'll build the rest.
Why This Role
You'll help redesign payroll for a high-growth company, with AI and automation written into the role itself — in how the job is defined and how it's measured.
Payroll and compliance live in one seat. You'll see the whole picture, from the register to the filing, and make each decision knowing exactly what it does to the other.
The controls you design get used and reviewed — auditors look at your evidence trail, Finance and Legal rely on it — so the work carries weight well past our team. You'll have a manager and a director building alongside you.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$93,034 to $124,085
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: United States
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture, and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary
As a Business Development Representative your responsibility is to collaborate with the sales team to build a robust sales pipeline through outbound prospecting and inbound lead management. In this role, integrity, initiative, business acumen, creativity, discipline, and performance metrics matter. This role also provides a platform to invest in your professional growth and career opportunities.
Job Duties and Responsibilities:
Research, pre-qualify, and identify prospective organizations and key contacts within an organization
Create and execute outbound cadences for email, phone, LinkedIn, etc.
Maintain approximately 50 outbound calls/day to key prospects to engage in conversations designed to determine interest and business fit
Secure commitment from prospects to attend a brief demo or meeting to learn more about Reltio
Collaborate with your team to progress opportunities through the sales process
Respond to inbound inquiries via call, email, or chat to help prospects learn about Reltio’s capabilities
Consistently meet and exceed business goals
Skills You Must Have:
A strong desire to be in a fast-paced, team-oriented sales environment
An energetic and engaging personality
Excellent organization, time management, and communication skills to take initiative and work proactively with minimal supervision
An entrepreneurial spirit, passionate about what you do, enthusiastic, competitive, disciplined, collaborative, self-motivated with a strong work ethic
Strong interpersonal skills
Excellent listener, curious, ability learn and adapt to new concepts and technologies
Ability to take direction, be coached and mentored
Bachelor’s degree, or equivalent; Business or CS preferred, but not necessary
1 to 2 years of Business Development Rep work experience
Strong web and computer skills: Google applications, MS Office, Salesforce.com desirable
At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company’s sole discretion using the factors noted. Reltio's current market range for this role is $49,600 - $72,900.
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$49,600
—
$72,900 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: Birmingham, Alabama, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius operates large-scale, GPU-dense AI infrastructure across mission-critical data center environments. As a Senior Delivery Deployment Engineer, you will own the end-to-end delivery, deployment, and production readiness of next-generation GPU platforms inside our data centers. This role sits at the intersection of hardware, Linux systems, and operational execution. You will lead on-site rack bring-up, validate NVIDIA-based AI systems, coordinate repairs, and ensure GB-series infrastructure moves from installation to fully operational production environments with precision and reliability. You will collaborate closely with hardware engineering, networking, and infrastructure teams to deploy and stabilize H200 and B200-based GPU systems at scale.
Your responsibilities will include:
Lead end-to-end deployment of GB-series racks within data center environments
Oversee installation, bring-up, validation, and production readiness of NVIDIA H200 and B200-based servers
Troubleshoot complex hardware, firmware, Linux OS, and networking issues
Execute structured testing and validation procedures during deployment
Develop and maintain basic Linux-based hardware health-check and diagnostic scripts
Coordinate on-site hardware repairs, part replacements, and vendor escalations
Drive root cause analysis and ensure corrective actions are implemented
Manage and prioritize deployment timelines across multiple concurrent rollouts
Provide technical leadership and guidance to on-site engineers and technicians
Partner with networking and infrastructure teams to ensure seamless integration
Document deployment processes, validation standards, and operational runbooks
What we expect you to have:
Strong hands-on experience deploying and operating data center infrastructure
Deep familiarity with GPU-dense systems, ideally NVIDIA H-series platforms
Experience working with high-density rack deployments (GB-series or similar)
Solid Linux experience, including troubleshooting and scripting
Ability to diagnose issues across hardware, OS, firmware, and network layers
Experience coordinating field repairs and working directly with hardware vendors
Proven experience leading technical teams or overseeing field operations
High ownership mindset and ability to operate in production-critical environments
Clear communication skills and ability to collaborate across distributed teams
It will be an added bonus if you have:
Experience deploying AI or HPC clusters at scale
Familiarity with automated provisioning or infrastructure lifecycle systems
Background in hardware qualification, burn-in testing, or factory validation
Experience supporting rapid infrastructure expansion
Exposure to ARM-based or heterogeneous compute environments
Working conditions:
Collaboration with globally distributed engineering and operations teams
Key employee benefits:
Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families
401(k) plan: up to 4% company match with immediate vesting
Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers
Remote work reimbursement: up to $85/month for mobile and internet
Disability & life insurance: company-paid short-term, long-term, and life insurance coverage
Compensation
We offer competitive salaries, ranging from $112k- $140k base + quarterly performance bonuses.
Join Nebius today and help build the software that powers the next generation ofAI infrastructure.
#LI-AL1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$112,000
—
$140,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Stockholm; Espoo
Missions Program Manager / Senior Missions Program Manager
- Location: Sweden or Espoo
- Department: Missions Programs
- Reports to: Program Director
- Employment type: Permanent
- Workplace model: Remote / Hybrid / Office
- Employment is subject to applicable security screening (incl. SUPO, where required) - must be able to attain Swedish Security Clearance
Why this role matters:
As a mission program manager , you’ll deliver a complex Satellite Mission program end-to-end, ensuring customer success, on-time execution, and scalable delivery excellence.
You will ensure the full lifecycle of customer missions—from contract execution through delivery—acting as the central orchestrator across engineering, product, operations, and commercial teams. Your role is to ensure programs deliver against commitments while building strong, trusted customer relationships.
This role directly contributes to ICEYE’s ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Expected outcomes
- Deliver assigned Satellite Mission programs on time, within budget, and to agreed performance standards
- Build and maintain trusted, long-term customer relationships, acting as the primary interface throughout program execution and supporting Customer Success Management activities
- Establish and drive clear program plans (scope, milestones, resources, financials) aligned with internal and customer objectives
- Identify, manage, and resolve risks, dependencies, and escalations to ensure uninterrupted program delivery
- Orchestrate cross-functional execution across engineering, product, operations, and commercial teams
- Support the implementation of scalable program management practices that improve delivery reliability and efficiency across Missions
- Establish effective reporting structure and communication channels and mechanisms to ensure timely and accurate information flow among program team members, stakeholders, and senior leadership
WHAT WE’RE LOOKING FOR
Must have competences:
- Proven experience (5–10 years) managing complex, multi-stakeholder programs involving advanced technology systems (e.g., space, defence, telecom, automotive, IT, or similar)
- Strong customer-facing experience, with the ability to manage senior stakeholders and navigate complex requirements
- Demonstrated ability to lead cross-functional teams
- Expertise in program planning, execution, and governance (scope, schedule, budget, risk management)
- Strong analytical and problem-solving skills, with the ability to make decisions under uncertainty
- Excellent communication and stakeholder management skills across technical and non-technical audiences
- Fluent Swedish (native level) and ability to obtain security clearance
Nice to haves:
- Experience working on satellite or similarly complex system programs
- Experience with governmental or defense customers
- Knowledge of hardware, software, or embedded systems development
- Experience in product development environments
- Master’s degree in business, engineering, or a relevant field
- PMP, PgMP, or equivalent certification
Application Process
• Initial screening call with Talent Attraction
• Hiring Manager interview
• Case Study & Interview
• Final interview
• References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at http://iceye.com/iceye.com http://iceye.com.
Location: Tokyo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Program Manager - Japan
- Location: Tokyo, Japan
- Department: Missions Programs
- Reports to: Program Director
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Mission Program Manager, you’ll deliver a complex Satellite Mission program end-to-end, ensuring customer success, on-time execution, and scalable delivery excellence.
You will ensure the full lifecycle of customer missions—from contract execution through delivery—acting as the central orchestrator across engineering, product, operations, and commercial teams. Your role is to ensure programs deliver against commitments while building strong, trusted customer relationships.
This role directly contributes to ICEYE’s ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally.
The role will be based in the ICEYE facility in Tokyo (Japan). Travel to customer sites is required.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
EXPECTED OUTCOMES
- Deliver assigned Satellite Mission programs on time, within budget, and to agreed performance standards
- Build and maintain trusted, long-term customer relationships, acting as the primary interface throughout program execution and supporting Customer Success Management activities
- Establish and drive clear program plans (scope, milestones, resources, financials) aligned with internal and customer objectives
- Identify, manage, and resolve risks, dependencies, and escalations to ensure uninterrupted program delivery
- Orchestrate cross-functional execution across engineering, product, operations, and commercial teams
- Support the implementation of scalable program management practices that improve delivery reliability and efficiency across Missions
- Establish effective reporting structure and communication channels and mechanisms to ensure timely and accurate information flow among program team members, stakeholders, and senior leadership
WHAT WE’RE LOOKING FOR
Must haves:
- 5–10 years’ experience delivering complex, multi-stakeholder programs in advanced technology environments (e.g. space, defence, telecom, automotive, IT)
- Strong customer-facing capability, including managing senior stakeholders and complex requirements
- Proven leadership of cross-functional teams to deliver aligned outcomes
- Expertise in end-to-end program management (planning, execution, governance across scope, schedule, budget, and risk)
- Strong analytical, problem-solving, and decision-making skills in uncertain environments
- Excellent communication skills across technical and non-technical audiences
- Proven Customer Success capabilities
- Degree in business, engineering, or a related field
- Must have or be able to get Japanese security clearance
- Must speak Japanese on native level and English at minimum professional proficiency level
Nice to haves:
- Experience working on satellite or similarly complex system programs
- Experience with governmental or defense customers
- Knowledge of hardware, software, or embedded systems development
- Experience in product development environments
- Master’s degree in business, engineering, or a relevant field
- PMP, PgMP, or equivalent certification
APPLICATION PROCESS
- Recruiter Interview
- Peer interview
- Case Study and Panel interview
- Interview with VP Missions
- References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Louisville, United States
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
We are hiring an AI Engineer to join our growing AI Engineering team. You’ll design and build production AI systems — combining machine learning, large language models, and strong engineering — to solve real problems across documents, email, and financial data.
We focus on building systems that work reliably in production, not just prototypes. We use modern AI tools extensively in our workflow, enabling engineers to operate at a higher level — focusing on system design, product thinking, and solving complex problems.
What you'll be doing
AI Systems & Agents: design and build production AI systems — including agent-based workflows, tool use, and multi-step reasoning.
Model Development & Adaptation: develop and improve models across text, vision, and structured data, including fine-tuning and hybrid ML + LLM approaches.
LLM Platform Work: work with hosted and self-hosted models, contributing to decisions around model selection, performance, and cost.
Production Engineering: write clean, maintainable Python and contribute to scalable, observable systems.
Evaluation & Iteration: design evals, measure performance rigorously, and improve systems using real-world feedback.
AI-Assisted Development: use modern AI coding tools to move faster while maintaining high standards.
Collaboration: work closely with product and engineering teams to deliver high-impact features.
What you’ll bring
Experience: 2–5 years building and shipping ML or AI-powered systems into production.
Strong Engineering Skills: clean, testable Python; solid software design; experience working in production environments.
AI/ML Breadth: experience with either traditional ML (e.g. gradient boosting) and/or LLM systems (prompting, tool use, evals, agents).
Systems Thinking: ability to reason about trade-offs (accuracy, latency, cost, reliability) and design accordingly.
Data Skills: SQL, pandas, and experience working with messy real-world data.
AI-Native Workflow: comfortable using AI-assisted coding tools effectively.
Curiosity & Ownership: proactive in exploring new approaches and improving existing systems.
Collaboration: strong cross-functional working style.
What we offer in return
💰 Competitive salary of £65,000 to £75,000 depending on experience
🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office
💪 On-site gym and cycle to work scheme
🛍️ Employee discount at over 100 retailers
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with if required and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: Remote US Nationwide
Earn up to $95 per session helping California adults thrive!
Overview
Join our mission to make quality mental healthcare accessible to every adult who needs it. At Daybreak Health, you'll be part of a movement dedicated to removing barriers to care and empowering adults to thrive emotionally and mentally.
We partner with Kaiser Permanente and other health plans, reaching adult clients throughout California who need consistent, high-quality mental health support. Our clinicians enjoy the stability of consistent referrals and a meaningful caseload, allowing you to focus on what matters most: making a real difference in your clients' lives.
We're seeking compassionate, licensed mental health clinicians to provide teletherapy to adults ages 18-60 throughout California. In this role, you'll deliver high-quality, evidence-based care to help your clients thrive. Every session you lead has the power to change someone's trajectory, and that's just the beginning of the impact you'll make.
Please note: This role is open to therapists who are fully licensed in California only; associate and provisionally licensed therapists are not eligible.
1099 Independent Contractor
Our new tiered pay structure rewards clinicians who want to grow their caseload, with no cap on your earnings:
💵 $75–$90 per session, based on weekly caseload volume
📋 Paid intake assessments
🕒 Paid no-shows and late cancellations
🌐 $5 Bilingual session differential available for every session
🎓 $340 paid onboarding training stipend
📚 Free continuing education credits year-round and a dedicated intake assistant who supports with all initial scheduling and consent forms
🛡️ Malpractice insurance included
💳 Biweekly pay — Daybreak handles all billing
📈 Flexible caseload: Start with just 5 sessions per week, see as many clients as you'd like
The more clients you see, the more you earn. A clinician seeing 20+ sessions per week can build a meaningful income stream without the administrative burden of running a private practice.
Flexibility & Clinical Support
Fully Remote:
Work from anywhere in the U.S.
Flexible Schedule:
Set your hours anytime and day Monday–Sunday, 8am–8 PM PST, (weekends optional)
Administrative Support:
We handle billing, credentialing, and scheduling so you can focus on care
Supportive Clinical Community:
Peer consultation, collaborative networks, and team discussions
Professional Development:
Continuing education credits and ongoing training
Role & Responsibilities
Foster strong, supportive relationships with our clients to create a safe therapeutic environment
Provide evidence-based individual teletherapy to adolescents and adults ages 11–60 experiencing mild-to-moderate mental health conditions
Provide psychoeducation to parents/caregivers
Qualifications
Licensed Professional with
LCSW, LPCC, LMFT, or LP
credentials in the State of California
Passion for youth mental health:
Demonstrated commitment to providing culturally responsive, equitable care that honors diverse backgrounds and experiences
Experience working with youth and adults ages 11-60 in clinical or school settings
Comfortable with telehealth:
Experience providing telehealth services
Please note: This role is open to fully licensed California clinicians only; associate and provisionally licensed clinicians are not eligible.
Our Commitment to Diversity
Daybreak Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We believe that diverse perspectives strengthen our mission to serve students from all backgrounds. We actively encourage applications from people of all races, ethnicities, religions, gender identities, sexual orientations, ages, abilities, and veteran status.
Location: Worldwide
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
SDG invests in social discovery and IT startups around the world directly or via VC funds. Among our investments were Patreon, Open AI, Clubhouse, Coursera,
Data.ai
, Flo,
Academia.edu
, and many others.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for
Head of Design
.
Your main tasks will be:
Own the end-to-end the product's user experience — from ad creative and landing pages through onboarding, avatar selection, chat, media generation and retention loops — holding the whole journey consistent, not just individual screens.
Grow product metrics through design: conversion to purchase, retention, LTV. Form hypotheses, prioritize them, validate through A/B tests and see them through to release.
Set a single design direction and evolve the design system: UI, UX patterns, character visual style, generated content, animation and UX copy.
Lead the design team (2 product designers, a UX writer, a researcher), build the processes and the cross-functional work with product, analytics, marketing and engineering.
Turn research, user interviews and support insights into concrete roadmap initiatives aligned with business priorities.
We expect from you:
3+ years leading a design team of 3 or more in B2C daily-use products — AI companions, social, dating, health & fitness, edtech, messengers; products with 2M+ MAU or $50M+ in revenue.
Cases with measurable design impact on metrics: what you changed, why, and how it moved CR, retention or LTV — with before and after numbers.
Strong product design expertise: UX, UI, user flows, information architecture, prototyping; confident in Figma; experience building and maintaining design systems.
Proven cross-functional work with product and analytics: A/B testing, prioritization frameworks (RICE), data-driven decisions — design as part of the product, not a separate function.
A strong visual eye and taste paired with an analytical mind; English at C1 or above.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
We are hiring an Applied AI Strategy & Ops Lead to own and evolve our internal tooling ecosystem across Ops. This is a hands-on individual contributor role with real ownership. You’ll work across a range of tools including support platforms, AI-driven systems, and internal automations to improve how our day-to-day operations function.
You'll act like a product manager, sitting at the intersection of Operations, Engineering, and our frontline teams. You’ll partner closely with Ops leadership to set priorities, then turn them into results: refining the systems we already have, introducing new tools where they’re needed, and making sure our stack scales with the business.
This is not a AI/MI engineer or developer role. You won’t be writing production code. If your background is primarily software development, this role probably isn’t the right fit.
WHAT YOU’LL DO
- Own the roadmap for Ops tooling: gather needs from Ops leadership and frontline teams, prioritize based on impact, and make clear trade-offs.
- Design and improve workflows and automations across our support platform, AI tools, and internal systems, configuring them yourself where it makes sense.
- Partner with engineers and developers to scope requirements, write technical specs, and prioritize tooling work that matters most to Ops.
- Execute against high-priority tooling and automation initiatives across the operational stack.
- Translate defined problems into practical, well-scoped technical solutions
- Identify gaps or inefficiencies in current tooling and proactively address them
- Troubleshoot issues, improve system reliability, and ensure tools perform effectively in production
- Contribute to ongoing improvements in how our systems connect and operate together
WHAT WE’RE LOOKING FOR
- Product thinking: You’ve owned a tool, process, or internal product end to end, from defining the problem to measuring the result.
- Technical Fluency - You’re comfortable working with APIs, integrations, and automation tooling. You can build and debug independently and hold your own in technical conversations with engineers.
- Execution Discipline - You take defined problems and drive them through to completion. You manage multiple priorities effectively and maintain a high bar for quality and reliability.
- Systems Thinking - You understand how tools, workflows, and dependencies connect. You look for ways to improve how systems operate together, not just individual components.
- Problem Solving - You can take loosely defined or scoped problems and translate them into practical, well-structured solutions.
- Ownership Mindset - You take responsibility for delivering high-quality work and improving the team’s day-to-day operations through better tooling and processes.
NICE TO HAVE
- Experience working with support platforms such as Zendesk
- Familiarity with AI-driven tools and automation workflows
- Background in Ops, Support, or CX environments
- Experience working with evolving or fragmented tooling stacks
HIRING PROCESS
- Application
- Interview with Head of Core Services
- Interview with Head of Operations
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
We are hiring a Senior AI Engineer to help shape our AI systems and technical direction. You’ll lead the design and delivery of complex, production-grade AI solutions — combining machine learning, LLMs, and robust engineering practices to build high-impact products.
We are a team of builders, focused on systems that work reliably in production, not just prototypes. We use modern AI tools extensively, enabling engineers to operate at a higher level — focusing on architecture, system design, and delivering meaningful product impact.
What you'll be doing
System Design & Ownership: design and lead end-to-end AI systems, from problem framing through to production deployment and iteration.
Advanced AI Systems & Agents: architect complex agent-based workflows, tool ecosystems, and multi-step reasoning systems.
Model Strategy: make decisions on model selection, fine-tuning, and when to use ML vs LLM vs hybrid approaches.
Evaluation & Quality: define evaluation frameworks, metrics, and feedback loops to ensure reliability and continuous improvement.
Production Excellence: ensure systems are scalable, observable, and robust in real-world environments.
Technical Leadership: mentor other engineers, review designs, and raise the bar for engineering and AI practices across the team.
AI-Assisted Engineering: drive effective use of AI tooling within the team, improving productivity without compromising quality.
Cross-Functional Impact: work closely with product and leadership to shape what we build and why.
What you’ll bring
Experience: 5+ years building and deploying ML or AI systems, with significant experience in production environments.
Strong System Design Skills: ability to design end-to-end AI systems and make sound architectural decisions.
Deep AI Expertise: strong experience with LLM systems (agents, tool use, evals) and/or traditional ML where appropriate.
Pragmatism: ability to choose the right approach for the problem, balancing complexity, performance, and cost.
Evaluation Mindset: experience designing and using evals to drive system improvements.
Engineering Excellence: high standards for code quality, testing, and maintainability.
Leadership & Mentorship: experience guiding other engineers and influencing technical direction.
AI-Native Workflow: strong ability to leverage AI-assisted development tools effectively and thoughtfully.
What we offer in return
💰 Competitive salary of £80,000 to £90,000 depending on experience
🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office
💪 On-site gym and cycle to work scheme
🛍️ Employee discount at over 100 retailers
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with if required and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: Remote (Canada); Remote (UK); Remote (EU); Remote (Ireland)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
We are hiring an Applied AI Strategy & Ops Lead to own and evolve our internal tooling ecosystem across Ops. This is a hands-on individual contributor role with real ownership. You’ll work across a range of tools including support platforms, AI-driven systems, and internal automations to improve how our day-to-day operations function.
You'll sit at the intersection of Operations and Engineering, acting as the technical voice of Ops and partner closely with team leadership to execute against defined priorities, refine existing systems, and introduce new tooling where needed ensuring our stack continues to scale effectively with the business.
WHAT YOU’LL DO
- Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency
- Execute against high-priority tooling and automation initiatives across the operational stack.
- Partner with engineers and developers to scope requirements, write technical specs, and prioritize tooling work that matters most to Ops.
- Improve systems across multiple tools, including support platforms and AI-driven solutions
- Translate defined problems into practical, well-scoped technical solutions
- Identify gaps or inefficiencies in current tooling and proactively address them
- Troubleshoot issues, improve system reliability, and ensure tools perform effectively in production
- Contribute to ongoing improvements in how our systems connect and operate together
WHAT WE’RE LOOKING FOR
- Technical Fluency - You’re comfortable working with APIs, integrations, and automation tooling. You can build and debug independently and hold your own in technical conversations with engineers.
- Execution Discipline - You take defined problems and drive them through to completion. You manage multiple priorities effectively and maintain a high bar for quality and reliability.
- Systems Thinking - You understand how tools, workflows, and dependencies connect. You look for ways to improve how systems operate together, not just individual components.
- Problem Solving - You can take loosely defined or scoped problems and translate them into practical, well-structured solutions.
- Ownership Mindset - You take responsibility for delivering high-quality work and improving the team’s day-to-day operations through better tooling and processes.
NICE TO HAVE
- Experience working with support platforms such as Zendesk
- Familiarity with AI-driven tools and automation workflows
- Background in Ops, Support, or CX environments
- Experience working with evolving or fragmented tooling stacks
HIRING PROCESS
- Application
- Interview with Head of Core Services
- Interview with Head of Operations
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Sao Paulo
Workplace: Hybrid
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
We're looking for a Product Specialist to be Halter's boots on the ground as we launch Halter in South America. This is a pioneer role. You'll be working directly with our earliest producers as we deploy Halter onto their farms, learning what it takes to make the product work brilliantly in this environment, and feeding those insights back to the rest of the company so we can build and iterate accordingly.
You'll work closely with Halter's HQ in New Zealand and our commercial teams in South America to make sure the product delivers undeniable value from day one and that we're building the right things for South American producers.
Halter is one of the world's fastest-growing agritech companies, and the most transformative technology available in pasture-based grazing. With Halter's cattle collars and app, producers can virtually fence and shift their cattle, and proactively monitor cattle locations and behaviour.
We're looking for big thinkers who know how to get stuff done — people who are natural problem-solvers and are comfortable in a dynamic, high-energy environment where they'll be challenged daily. Our ideal person is someone deeply committed to understanding our product and our customers' needs. Above all, you'll care about the cattle and the producers who work with them, and you'll champion their interests across Halter.
National and International travel will be required in this role.
About the role
What your day could look like:
- Getting out onto farms to help deploy Halter with our first customers - this is hands-on work, not desk work.
- Building close relationships with our pioneering producers, deeply understanding how they operate, and learning what the product needs to do to deliver real value in this context.
- Feeding those learnings back clearly and rigorously to our product and engineering teams in New Zealand, so we're always building what matters most.
- Helping us understand the nuances of South American cattle production. The animals, the land, the practices and sharing that context throughout the company.
- Thinking critically about the product end-to-end and identifying what we need to fix, improve, or build next.
- Working with our first customers to make sure they're getting the most out of Halter and seeing real results.
- Partnering across the commercial team to maintain strong alignment as we scale.
- Whatever else it takes to make Halter succeed in South America.
What we're looking for:
- Experience working in South American cattle production. This is a must-have.
- Passionate about animals and the future of agriculture in the region.
- Tech-savvy and genuinely curious about how our product works under the hood.
- A strong communicator who can translate what they're seeing in the field into clear, actionable feedback for a remote product and engineering team.
- Proven ability to think critically about a problem and reach strong, innovative conclusions
- Comfortable with ambiguity. This is an early-stage market entry and things will be imperfect; you'll thrive on that rather than be frustrated by it.
- Fast learner with the drive to work hard alongside a team doing things that have never been done before.
- A get-stuff-done attitude with the resilience to push through challenges.
- Willing to travel and work flexibly, including weekends when needed.
- Portuguese fluency required. Spanish fluency is a nice to have.
- English proficiency is a requirement for this role. The recruitment process will include interviews conducted in English, and a significant part of the day-to-day work will also be conducted in English. Candidates should feel comfortable communicating, participating in professional conversations, and working effectively in English. If you are not comfortable having professional conversations in English, this role may not be the right fit for you.
Our benefits:
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Health Insurance - Is offered for our employees, so they can care for themselves
- Our personal growth is important. Halter offers an annual self-development budget to be used for anything that fuels personal growth.
- Paid parental leave plus many other parental benefits that support you and your family.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $104,000 - $130,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $91,000 - $114,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
УдалённоRemote US
seniorUnited States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Louisville, United States; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered