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Location: Valencia Workplace: OnSite ROLE HIGHLIGHTS: - Job Title: Security Officer - Department: ICEYE Security Spain - Location: Valencia, Spain - Reports to: CEO, ICEYE Spain - Employment type: Permanent - Working type: On-Site - Employment is subject to applicable security screening and clearances WHY THIS ROLE MATTERS:   In this position you will build and own the classified information security posture that lets ICEYE Spain operate within the required classification, coordinating the efforts to achieve and maintain “Reservado Nacional” security clearance, and its NATO and EU equivalents. You are the person who will build the defensible, audit-ready security framework for ICEYE Spain. You will design it, run it, and represent it to the appropriate authority. You are also the trusted advisor that will support the Spain CEO as the first point of contact for Security matters. This is a role for a builder; someone that is confident in defining, maintaining and communicating the security framework that enables ICEYE’s continued growth and meeting our obligations to our customers.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Own the roadmap. Define and execute the twelve-month plan to take ICEYE Spain from current state to fully cleared operations at the required national classification levels — including facility security clearance, personnel clearances, IT accreditation, and the operational processes that sit underneath. - Be the appointed security officer. Act as the company's official security officer, representing ICEYE with relevant national authorities. Lead all interactions with the national industrial security / accreditation body and represent ICEYE Spain in front of regulators with credibility and precision. - Build the framework. Partner with the Global Security team to implement policies, SOPs, secure areas, accreditation pathways toward higher classifications and the audit trail that evidences this. - Run the clearance pipeline. Be the person coordinating Personnel Security Clearances across the local organisation in close coordination with Global Security to ensure the business is ahead - Enable the business. Translate security requirements and support appropriate handling of classified information for ICEYE Spain WHAT SUCCESS LOOKS LIKE - Ensure ICEYE Spain holds and maintains a valid Facility Security Clearance and operates accredited environments at the required national level - ICEYE’s local team holds required personnel clearances to participate in our priority programmes. - ICEYE Spain are able to participate in classified procurements and requirements are clearly known and communicated to internal stakeholders - ICEYE Spain team are trained in all appropriate security processes required - You will have built the Audit-ready documentation, local procedures and SOPs, with rehearsed incident-response and Crisis handling measures in place   WHAT WE’RE LOOKING FOR MUST HAVES: - 10+ years experience of working with a variety of security challenges and demands, from IT, to physical security elements. - Real world hands on experience is essential - Deep, hands-on knowledge of the national classified information regime: the governing legislation, regulations, and industrial security manual/handbook, and the practical workings of national security oversight for ICEYE Spain - Track record as a security officer (or directly equivalent) inside a defence, intelligence, aerospace, or critical-infrastructure organisation in Spain. Consulting experience is preferred. - Experience of scaling its classification level is necessary. - Working fluency in NATO and EU classification frameworks (e.g. NATO SECRET, EU SECRET) and how they interlock with national classification levels. - Credibility with national authorities. You have collaborated closely with the relevant National Security, MoD, defence-procurement, and cyber/IT-security authorities in Spain - Currently held Security Clearance is essential - In possession of (or eligible for) Reservado Nacional personal security clearance, and ideally the equivalent EU/ESA/EC Secret) - Strong grasp of IT security accreditation paths for classified systems — the national baseline security standards, approved classified-IT regime, and formal accreditation/approval process for higher classifications such as ISO 9001, NATO/APAQ PECAL - Fluent in English, with native Spanish, with the ability to brief at executive, authority, and working level.   APPLICATION PROCESS - Intro conversation with Talent Acquisition (30 min) - Interview with Country Director of Operations (45 min) - Hiring manager interview with the CEO, ICEYE Spain (45 min) - Technical case: a take-home roadmap exercise. Demonstrate your vision to build from current state to the highest target classification level, including facility, personnel, and IT accreditation — presented and defended in person to a panel (90 min) - Interview with ICEYE’s Chief Security Officer (45 min) - Final conversation with the Global CEO of ICEYE WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Barcelona; Paris Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is looking for an enthusiastic and talented Sales Engineer to join our fast-growing team in Barcelona or Paris to support our clients with integrating our revolutionary online payments platform. This is a Senior Specialist position, and the successful candidate will be responsible for providing technical guidance to our clients, predominantly across the EEA, with a primary focus on Southern Europe, throughout the entire sales lifecycle. As a Sales Engineer, you are responsible for technical ownership of client relationships from initial contact in the sales cycle throughout the solutioning, integration, and go-live stages of the customer journey. The ability to solve business and technical requirements through the application of Checkout.com http://Checkout.com products and solutions is core to the success of the position. Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform performance targets through personal drive. The role requires clear written and verbal English and Spanish, with the ability to support prospects and merchants across the EEA market, predominantly in Southern Europe. WHAT YOU WILL BE DOING: - Support the commercial team to position Checkout.com http://Checkout.com’s products, solutions, and services, and ultimately, help to win deals. You will be a key partner to Account Executives on all matters related to product, payments, regulation, and tech. - Understand merchant requirements and technical needs, map this to our APIs and products, create solution designs and internal documentation. - Run demos, build “show-me” payment flows, create POCs, customise and create presentations. - Provide thought leadership on all aspects of Payment Performance - Acceptance Rate, Fraud Prevention, Tokenisation, Payment Methods, and others. - Lead technical interactions with merchants, from chats and calls to meetings and workshops until the deal is won. - Support BID management team with RFP and RFI responses. - Enable internal functions, commercial and tech, with market and merchant feedback on product capabilities. Champion product change and improvement. - Being constantly up to date with industry standards, solutions, and tech. - Being an expert of Checkout.com http://Checkout.com’s platform and product. - Support opportunities across the EEA market, predominantly in Southern Europe. ABOUT YOU: - 1-3 years experience as a Sales Engineer / Solutions Architect / Pre-Sales Consultant / Implementation Engineer or TAM. - Experience working in a technical client-facing role. - Drives results with a strong commercial focus and proactive approach. - Clear written and verbal English and Spanish. Able to communicate to both technical (developers, product) and business (payments, finance, c-level) stakeholders. - Able to thrive in a fast-paced environment. - Ability to translate technical jargon into business speak. - Problem-solver. Able to reproduce, isolate and explain issues using logs, API responses, and tests. - Highly organised and able to prioritise shifting workloads and responsibilities effectively. - Familiar with API based integration methods, associated best practices, and related tools/frameworks (REST/JSON APIs, Postman). - Experience with at least one common front-end (pure JavaScript, React, Angular, etc) and back-end (Java, .NET, Python, Node, etc) technology. - Previous exposure to RFI/RFP. - Understanding of end-to-end payment flow. - Payments industry exposure with an understanding of the related rules and regulations and payments schemes. - Experience with 3DS, Network Tokenisation, Apple/Google Pay, Open Banking, or fraud-risk engines. NICE TO HAVE: - Familiarity with PSD2/PSD3/PSR, ISO-8583. - Additional language is a plus French/German preferred - Former engineering, developer, or product manager background. - Held prior roles in E-commerce industry. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote Who we are Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase. With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once. Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love. If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us. Hours & location 🌎 While we hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with EST for at least 20 hours/week. Preferred locations: USA Why this job is exciting Sourcegraph is at the forefront of building AI tools to solve the biggest problems in the software industry, problems that only get bigger as codebases grow and as more of the work is done by agents. The Code Understanding team owns the surfaces where that intelligence meets the developer: Deep Search , our agentic, multi-step answer engine across an enterprise's entire lineup of codebases, Query Assist , turning natural language queries into Sourcegraph query syntax, Smart Hovers , concisely summarizing symbols right where devs need it, guided diff review, and the APIs that both humans and AI agents rely on every day. Most of what makes those surfaces tick is agent engineering : a blend of software engineering, machine learning, and statistics. Agent engineering tells us which model to use and when, how to retrieve and pack context, how to measure answer quality, where to fine-tune or distill a smaller model to cut costs and latency, and how to expand a single LLM call into a reliable multi-step agent. As the staff ML and agent engineer on Code Understanding , you'll be the technical owner of it: setting the tam’s direction for models, evaluations, and agentic systems, making our products measurably better, faster, and cheaper, and raising the team's fluency in building with models. This is a staff-level role : we're hiring a technical leader, not just a strong individual contributor. The primary need is a production ML and evaluation authority who also builds production agent systems. You'll own the hardest, most ambiguous problems in this space, set standards others follow, and influence direction beyond your immediate team. You'll get the exhilarating chance to drive the vision on how we can provide the best code understanding experience on the market by combining our deterministic, large-scale systems and AI into experiences never seen before. Concretely, you'll own work like: Agentic systems. You'll design and harden the multi-step, tool-using agent loops behind current and new agentic experiences, turning research and experiments into reliable, observable, and affordable products at enterprise scale. Pragmatic use of evaluations. Crafting agentic products means needing to tell when a change actually helped, which is hard when agents keep changing and the product keeps shifting. You'll bring judgment about where evaluations earn their keep, when to use targeted smoke tests and metrics, and how to avoid noise dressed up as rigor, so we can move fast with confidence. Models: selection, upgrading, and training. You'll decide which models we run where, drive upgrades, and fine-tune our own when that's the right call. Retrieval and context engineering. You'll push on how we ground models in a customer's code - retrieval, ranking, context windows, citations - to make answers more accurate and verifiable. Cost and latency. Every surface has a per-user economic budget. You'll treat cost and latency as product features, and profile, distill, cache, and right-size models so we can ship ambitious features sustainably. You'll do this on a small, senior-leaning team that ships quickly, owns a lot of product surface, and has streamlined product management: engineers here talk to customers, frame the problem, and own it end-to-end. You'll have real agency over technical direction and a direct line to the impact of your work. 📅 Within one month, you will… Get the Code Understanding products and their model/agent pipelines running end-to-end locally, and land your first improvements to a model, prompt, retrieval path, or eval. Build a clear picture of where the AI engineering pain is, and the product surfaces most constrained by them. Get to know the team and our customers, and start forming your own opinions about where our agentic products should go next. Join the team's on-call support rotation. 📅 Within three months, you will… Own a meaningful agentic slice of the product end-to-end, driving it from problem-framing through rollout and measurement. Establish how the team ships model and prompt changes responsibly: the evals, dashboards, and guardrails that make quality and cost regressions visible before customers feel them. Begin up-leveling teammates in building with models by pairing with them, reviewing their code, and modeling good agent engineering instincts. 📅 Within six months, you will… Be the recognized technical authority for agent engineering and agentic systems on Code Understanding. You will be the person teammates, and increasingly the wider department, defer to on model, eval, and agent-design decisions. Have measurably moved the products: better answer quality, lower cost/latency, or new agentic capabilities that weren't feasible before. Be setting the direction of the team's roadmap where it intersects agents, bringing conviction, backed by evidence, about which bets are worth making, and pulling other engineers up to execute on them. About you You are a staff engineer and technical leader with hard-won skills across production machine learning, evaluation, and agent systems . This high-leverage role relies on your ability to make sound model and evaluation decisions for a fast-moving product, build the production systems around them, steer technical direction, and be a force multiplier for a talented, product-minded team. You're equally comfortable reasoning about an eval harness, a fine-tuning run, a retrieval pipeline, and the multi-step agent loop that ties them together, and you make everyone around you better at all of it. You operate at staff scope: you own the most ambiguous, highest-risk problems in your domain, go into whatever codebase a problem requires, set standards and patterns others adopt, and translate fluidly between engineering goals and business objectives. You influence direction beyond your immediate team. You lead through technical excellence and mentorship. You have personally owned a production model lifecycle. You have trained or fine-tuned at least one model and taken it from dataset construction through evaluation, production rollout, and monitoring. You can explain how you chose between training or fine-tuning and prompting or retrieval, how you chose baselines and metrics, what error analysis revealed, and how production evidence affected the next version. You build agents, fluently and opinionatedly. You've designed multi-step agentic systems and made them reliable, observable, and cost-bounded. You have a point of view on where agents shine and where deterministic code or human judgment is required. You have strong evaluation judgment. You build representative datasets, meaningful baselines, useful error taxonomies, and release criteria that connect offline measurements to production behavior. You know where rigorous evaluations earn their keep, where lightweight smoke tests or qualitative review are enough, and where a precise-looking metric is misleading. You treat cost and latency as product constraints. You make measured quality, latency, and cost tradeoffs and use the appropriate combination of model selection, prompting, retrieval, caching, distillation, and fine-tuning rather than reaching reflexively for a more complex model. You operate autonomously on ambiguous problems. Given a rough product idea, a few customer quotes, and a Slack thread, you come back with a plan, a prototype, milestones, and a point of view on tradeoffs, without it being pre-scoped. You own high-technical-risk projects end-to-end. You contribute beyond your domain. As a senior IC, you go into whatever part of the codebase a problem requires, recognize issues beyond your immediate area, and translate between engineering goals and business objectives. You up-level the people around you. You mentor by pairing on hard problems, providing substantive design and code reviews, and spreading agent engineering literacy across the team. You see investing in your teammates' growth as part of the job. You're customer and product-driven. You're comfortable on customer calls and in feedback threads, you turn raw signals into requirements, scopes, and milestones, and you push back when feedback would lead the product astray. You're pragmatic, not a perfectionist. You ship the smallest correct thing, prefer robust solutions over complicated ones, and keep a high-quality bar with simplicity. On the engineering fundamentals: You're a strong software engineer who can ship production services. You're comfortable across our stack - Go on the backend, TypeScript on the frontend, GraphQL, Postgres, Docker - or you're clearly able and eager to get there. You're fluent with agentic coding tools, and you understand and own every line it submits. You're comfortable in an async-first, multi-service, fast-paced remote environment. Nice-to-haves: You've shipped an LLM-powered or agentic developer-facing product you can speak about opinionatedly: what worked, what didn't, what you'd do differently. You've fine-tuned, distilled, or trained models to meet cost, latency, or quality targets in production. Experience with retrieval, ranking, embeddings, or search relevance. Experience working directly with enterprise customers and translating their needs into a product. Experience mentoring or up-leveling engineers, especially raising a team's agent engineering fluency. Level 📊 This job is an IC4. You can read more about our job leveling philosophy in our Handbook. Compensation 💸 We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an open and transparent company, our compensation philosophy and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive. Your base salary is determined by the IC4 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we'll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone. 💰 The starting salary for the IC4 pay band in each zone is: Zone 2: $176,000 USD Zone 3: $132,000 USD Zone 4: $88,000 USD 📈 In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous perks & benefits . Interview process Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all! We expect the interview process to take 5.5 hours in total. 👋 Introduction Stage - we have initial conversations to get to know you better… [30m] Recruiter Screen [30m] Hiring Manager Screen 🧑‍💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners… [60m] Resume Deep Dive [60m] System Design [60m] Harden a Code Research Agent Interview [60m] Cross-functional team collaboration / Values 🎉 Final Interview Stage - we move you to our final round, where you gain a better understanding of our business and values holistically… [30] Leadership We check references and conduct your background check Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process. Learn more about us You can learn more about what it is like to work at Sourcegraph by reading our handbook . We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our culture , competitive compensation and benefits here. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds. Sourcegraph participates in E-Verify for U.S. Employees.

Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Remote, Germany; Warsaw, Poland; Yerevan, Armenia If you want to build and own the systems that decide what JetBrains customers are entitled to use and bill them accurately for it, this is for you. You will focus on designing backend services, keeping complex commercial flows correct, and tackling hard distributed systems challenges on the critical path of every paid request. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do At JetBrains, the Cloud Platform department builds the underlying infrastructure that powers authentication, paid capabilities, usage metering, and accounting. Within this department, the Licensing & Billing team sits right at the center of our commercial model, turning what a customer buys into what they are actually allowed to use, and accounting for that consumption accurately enough to bill on. The complexity of our entitlement, quota, and metering systems continues to grow. In this role, you will own the correctness and evolution of these backend services, take full ownership of end-to-end data flows, tackle distributed consistency across unreliable upstream systems, and ensure revenue-affecting data migrations happen cleanly without taking services offline. Day to day, you will: Design, build, and operate backend services that decide what a customer is entitled to and what their usage costs. Own flows end to end, from ingesting licensing and purchase data from upstream systems to enforcing quotas and recording consumption. Evolve our domain model to handle new commercial structures, combining seat-based plans and usage-based models. Design integrations with external systems, ensuring correctness through idempotency, ordering, reconciliation, and eventual consistency. Plan and execute live data migrations using feature flags, dual writes, backfills, and verification at every stage. Build observability into our systems by defining invariants, metrics, and alerts to catch silent divergence before customers do. Design internal APIs with explicit focus on versioning, backward compatibility, and developer experience for other JetBrains teams. Improve system performance and reliability under continuous production load while decommissioning legacy subsystems. Write integration tests against real dependencies and maintain reliable test infrastructure. Investigate production incidents, find root causes, and follow through on lasting fixes. What you’ll bring An engineer’s dedication to accuracy, especially in domains where system errors have direct financial impact. Pragmatic judgment when designing distributed systems where correctness under unreliable delivery is the main constraint. A habit of trusting metrics, traces, and logs to understand production behavior rather than relying on assumptions. Comfort navigating and simplifying large existing codebases containing legacy decisions. Clear, direct communication skills to agree on API contracts across teams with different priorities. A focus on testing as an essential design tool rather than an afterthought. What you’ll need A proven track record of building and operating backend services on the JVM platform using Kotlin or Java. A solid working knowledge of relational databases, including transactions, isolation levels, locking, indexing, and live schema migrations (PostgreSQL preferred). A deep understanding of distributed systems patterns, such as idempotency, retry strategies, eventual consistency, and data reconciliation. Practical experience making live data migrations or system changes without downtime using feature flags and staged rollouts. Experience designing versioned, backward-compatible APIs for other engineering teams. Hands-on experience with event-driven architectures and message brokers like Kafka. The ability to diagnose, debug, and resolve production incidents in complex environments. Proficiency in both written and spoken English. What success looks like Success in this role means building a bulletproof entitlement and metering foundation that product teams can trust without hesitation. You will have successfully migrated live commercial systems to support new billing models without downtime or data divergence. Silent errors will be caught automatically by system invariants before affecting users, and internal teams will integrate seamlessly with your clean, versioned APIs. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Relocation support. We help make your move as smooth and stress-free as possible. (keep if relevant for the role) Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-KT1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Kraków, Poland Workplace: hybrid David Kennedy Recruitment is working with a leading international technology company to recruit a Czech/Slovak-speaking Digital Sales Representative for its sales team in Krakow, Poland . The role focuses on developing existing customer accounts, identifying sales opportunities and providing consultative solutions to help customers maximise the value of digital advertising products. Position: Digital Sales Representative Location: Krakow, Poland Employment type: Full-time, contract based Remuneration: Base salary & bonus. DUTIES AND RESPONSIBILITIES: Analyse and strategise how to manage and upsell customer accounts Contact existing customers within an assigned portfolio for consultations Work in a target-driven environment with individual and team sales targets Increase the customer base through proactive sales activities Problem-solve and consult with customers to provide suitable solutions for their advertising campaigns Encourage customers to adopt new marketing strategies Guide customers through the implementation of campaign recommendations Build strong and trusting customer relationships by optimising accounts Use analytical skills to increase programme revenue Meet daily productivity requirements and KPIs while contributing to overall team sales targets Conduct outbound calls, cold calls and email follow-ups Manage an assigned portfolio of customer accounts Achieve monthly and quarterly individual and team targets. REQUIREMENTS: Czech/Slovak at minimum B2+/C1 level, verbal and written and English at minimum B2 level Sales aptitude Goal-oriented mindset Computer savvy Strong communication and consultative selling skills Customer-focused approach Analytical and problem-solving skills Comfortable working in a target-driven environment Ability to build and maintain customer relationships Willingness to reside in or relocate to Krakow, Poland. BENEFITS: Monthly and quarterly performance bonuses Relocation allowance available to candidates relocating to Krakow, including in-country relocators Private Luxmed medical care including dental and eye care Multisport Card MyBenefit cafeteria system PPK Plan VISA and work permit reimbursement where applicable Partial language course reimbursement Tuition programmes for sales courses and professional studies Flexible working hours Additional annual leave Hybrid working model And many more!!

Location: Kraków, Poland Workplace: hybrid David Kennedy Recruitment is working with a leading international technology company to recruit a German-speaking Digital Solution Representative for its sales team in Krakow, Poland . The role focuses on developing existing customer accounts, identifying sales opportunities and providing consultative solutions to help customers maximise the value of digital advertising products. Position: Digital Solution Representative Location: Krakow, Poland Employment type: Full-time, contract based Remuneration: Base salary & bonus. DUTIES AND RESPONSIBILITIES: Analyse and strategise how to manage and upsell customer accounts Contact existing customers within an assigned portfolio for consultations Work in a target-driven environment with individual and team sales targets Increase the customer base through proactive sales activities Problem-solve and consult with customers to provide suitable solutions for their advertising campaigns Encourage customers to adopt new marketing strategies Guide customers through the implementation of campaign recommendations Build strong and trusting customer relationships by optimising accounts Use analytical skills to increase programme revenue Meet daily productivity requirements and KPIs while contributing to overall team sales targets Conduct outbound calls, cold calls and email follow-ups Manage an assigned portfolio of customer accounts Achieve monthly and quarterly individual and team targets. REQUIREMENTS: German at minimum B2+/C1 level, verbal and written and English at minimum B2 level Sales aptitude Goal-oriented mindset Computer savvy Strong communication and consultative selling skills Customer-focused approach Analytical and problem-solving skills Comfortable working in a target-driven environment Ability to build and maintain customer relationships Willingness to reside in or relocate to Krakow, Poland. BENEFITS: Monthly and quarterly performance bonuses Relocation allowance available to candidates relocating to Krakow, including in-country relocators Private Luxmed medical care including dental and eye care Multisport Card MyBenefit cafeteria system PPK Plan VISA and work permit reimbursement where applicable Partial language course reimbursement Tuition programmes for sales courses and professional studies Flexible working hours Additional annual leave Hybrid working model And many more!!

Location: Remote Workplace: Remote ABOUT ENEBA At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. ABOUT THE ROLE Eneba is hiring an Account Manager to own a portfolio of mobile game publishers on our rewarded network. This is a commercial role with a heavy performance-marketing core: you will be the strategic point of contact for your clients, and you will personally build, launch and optimize the event reward funnels that drive their results. The best person for this job is someone who is equally comfortable on a QBR call with a client’s Head of UA and in the dashboard at 9pm rebalancing reward tiers on an underperforming event. You will own the end-to-end performance of your accounts — the relationship, the funnel setup, the optimization, and the revenue behind it. WHAT YOU’LL DO - Own client relationships. Serve as the day-to-day contact for a portfolio of mobile game publishers, building trusted relationships with UA managers, directors and CMOs, as well as monetization and growth stakeholders. - Grow your book of business. Expand accounts through cross-sells (bringing additional titles from a client’s portfolio onto the network) and upsells (growing budget and spend on titles already live, and expanding into more geos). - Set up and evaluate event reward funnels. Design reward structures using industry best practices, understanding event mechanics and payout tiers from scratch; QA them pre-launch and assess whether the funnel economics work for both the client and the network. - Review performance and optimize events. Monitor live events against KPIs, diagnose drop-off points in the funnel, and make data-led adjustments to reward tiers, targeting, creative and pacing to hit performance targets. - Act as a strategic advisor. Bring clients benchmarks, category insight and a clear point of view on what to run next — not just a status update on what ran last week. - Own the invoicing and billing process. Manage the commercial back end of your accounts end-to-end, coordinating with finance to ensure accurate, on-time billing and clean resolution of any discrepancies. - Plan and run QBRs. Schedule, prepare and deliver quarterly business reviews — virtual or in person — that translate performance data into a forward-looking growth plan. - Drive client retention. Spot early signals of churn risk, and propose and implement retention strategies that keep accounts growing rather than lapsing. - Own end-to-end campaign performance. Take full accountability for how your clients’ campaigns perform — from onboarding and setup through to results, reporting and renewal. WHAT WE’RE LOOKING FOR - 2+ years in mobile ad tech in an account management, partner management, customer success or performance/UA role. - Direct, hands-on experience setting up and optimizing reward funnels. This is the highest priority requirement for this role. You should be able to walk us through a funnel you built, what the reward structure looked like, what underperformed, and exactly what you changed to fix it. - Strong performance analytics instincts. Comfortable working in dashboards and spreadsheets, and confident with the metrics that matter in this space — conversion rate, completion rate, CPI/CPA, ARPU, ROAS, retention and LTV. - Commercial ownership. A track record of growing existing accounts through upsell and cross-sell, and comfort holding a revenue or growth number. PREFERRED - Rewarded network experience — offerwall, rewarded playtime, or rewarded engagement/events. This is a strong plus and will move a candidate to the top of the pile. - Experience working directly with mobile game publishers and an understanding of how their UA teams operate. - Familiarity with MMPs and attribution (AppsFlyer, Adjust, Singular) and with BI/reporting tooling. - Exposure to the commercial mechanics of a network — margin, payout models, budget pacing and invoicing. #LI-SC1 What it’s like to work at Eneba - Opportunity to join our Employee Stock Options program. - Opportunity to help scale a unique product. - Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. - Paid volunteering opportunities. - Work location of your choice: office, remote, opportunity to work and travel. - Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.   We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Taipei / Taiwan Job Description Location: Hong Kong — Hybrid (factory floor, test lab and manufacturing sites; this is not a remote or desk-based role) Start date: ASAP Languages: Fluent English and fluent Mandarin are both mandatory Industry: HPC / GPU Server Manufacturing / Sovereign Cloud Infrastructure Pragmatike is recruiting on behalf of a European deep-tech company building a sovereign, energy-efficient alternative to traditional cloud providers. Unlike most cloud players, our client designs and manufactures its own HPC infrastructure end to end — chassis, boards and containerized units — and deploys it as the hardware layer of a vertically integrated AI cloud. The company is growing fast and is expanding its manufacturing and testing capability in Hong Kong. Professional Background: We're looking for a Server Engineer with hands-on GPU/HPC hardware experience who has tested and validated servers, not just operated them. You should be comfortable moving between the factory floor and the test lab, with a strong Linux background and real familiarity with firmware and GPU software stacks (CUDA, NCCL). You take ownership of quality: if a server ships, it is because you signed off on it. Startup or hyper-growth experience is a strong plus. Autonomy, rigor and problem-solving are essential. Your Responsibilities: - Own quality control across the client's manufacturing sites, on the factory floor. - Run the hardware test lab: board and system bring-up, validation and stress testing of new server builds. - Oversee the assembly and end-to-end testing of GPU servers before they are deployed into the client's sovereign cloud. - Define and maintain test procedures, acceptance criteria and QC checkpoints for chassis, boards and full systems. - Diagnose hardware, firmware and driver-level issues (BIOS/BMC, GPU firmware, PCIe, thermals, power) and drive root-cause analysis with the design and manufacturing teams. - Validate GPU compute and interconnect performance under Linux using CUDA, NCCL and related benchmarking tools. - Document failures, yields and test results, and feed findings back into hardware design and production processes. - Coordinate day to day with manufacturing partners and local suppliers in both English and Mandarin. What You Bring: - Proven hands-on experience testing and validating GPU/HPC servers (bring-up, burn-in, validation), not only using them. - Strong Linux skills at the system and hardware level. - Firmware knowledge: BIOS/UEFI, BMC/IPMI, GPU and NIC firmware, flashing and troubleshooting. - Working knowledge of the NVIDIA GPU stack: drivers, CUDA, NCCL, and how to benchmark and diagnose multi-GPU systems. - Solid understanding of server hardware: motherboards, PCIe topology, power, cooling, storage and networking components. - Experience with QC or manufacturing test processes in a hardware production environment. - Fluent English and fluent Mandarin (both non-negotiable). - Willingness to work on-site in Hong Kong, on the factory floor and in the lab. Nice To Have: - Experience with containerized or micro-datacenter deployments (power, thermal and environmental constraints). - Familiarity with high-speed interconnects (InfiniBand, RoCE, NVLink) and their validation. - Scripting skills (Bash/Python) to automate test sequences and reporting. - Exposure to hardware supply chains or contract manufacturers in Hong Kong / Southern China. - Cantonese. Why Join Us: Our client is one of the very few cloud companies that builds its own hardware from the board up. Their mission is to deliver a sovereign, energy-efficient, high-performance alternative to traditional cloud providers, and the servers you test and validate are the physical foundation of that platform. Expect real ownership from day one, a fast-paced environment that values autonomy and problem-solving, and the chance to build something that doesn't exist yet. Pragmatike• is dedicated to a fair, transparent, and inclusive recruitment process. We ensure that no applicant is discriminated against based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. In accordance with the General Data Protection Regulation (GDPR), your personal data will be processed lawfully, fairly, and securely. We collect and use your personal data solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You have the right to request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Strategic Account Leader on our Public Sector Team, you’ll help Department of War agencies modernize how they build and secure software using GitLab’s AI-powered DevSecOps platform. You’ll align GitLab with agency priorities like CI/CD automation, secure development practices, and infrastructure modernization in regulated environments, acting as the primary point of contact for strategic and large prospects. Reporting to a Regional Director, you’ll own a defined book of business, build and execute multi-year account plans, navigate complex procurement cycles, and partner closely with system integrators and resellers to deliver outcomes that matter to public sector missions. In your first year, you’ll focus on developing trusted relationships with CIOs, technical leaders, and key stakeholders across your territory, driving successful rollouts and adoption of GitLab, and coordinating with our pre- and post-sales engineering and support teams. You’ll also represent the voice of your customers internally by sharing product feedback and ideas through our public issue tracker, helping shape how GitLab serves the public sector over time. What you’ll do Build and execute strategic account plans that align GitLab’s AI-powered DevSecOps platform with public sector modernization initiatives Navigate complex procurement and contracting processes while shaping multi-year technology roadmaps with CIOs and technical leaders Act as the primary point of contact and trusted advisor for strategic and large public sector prospects and customers Own your book of business, from pipeline development through close and expansion, using a consultative, mission-focused sales approach Collaborate with pre-sales and post-sales engineering, customer success, and support teams to ensure successful rollout, adoption, and value realization Partner with system integrators, resellers, and other channel partners to generate qualified leads and co-create solutions for government challenges Conduct ongoing prospecting and opportunity development activities within large and strategic accounts to drive new and expansion business Represent the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and internal teams What you’ll bring Experience selling technology solutions to Department of War agencies Knowledge of the software development lifecycle, including CI/CD automation, secure development practices, and infrastructure modernization Understanding of compliance requirements, and agency buying cycles, with the ability to navigate complex stakeholder environments Consultative sales approach that positions technology as a mission enabler and aligns solutions to public sector modernization initiatives Ability to manage major accounts with a high degree of ownership and control, working under minimal supervision on complex opportunities Skill in collaborating with system integrators, resellers, and internal pre- and post-sales teams to drive successful customer outcomes Effective written and verbal communication skills, with strong interpersonal abilities to build consensus across technical and non-technical stakeholders Alignment with GitLab’s values, openness to learning, and readiness to apply transferable skills and diverse experiences to the public sector domain About the team The Public Sector Team focuses on helping U.S. Department of War agencies modernize how they build, secure, and operate software using GitLab’s AI-powered DevSecOps platform. You’ll join a distributed group of strategic account leaders, solutions architects, and channel specialists who collaborate asynchronously across time zones to serve complex, regulated customers. We partner closely with system integrators and resellers, align with agency procurement processes, and coordinate with product, marketing, and support teams to deliver secure, compliant solutions. Our current priorities include navigating evolving procurement and compliance requirements, supporting infrastructure modernization and secure development practices, and expanding GitLab’s presence across key public sector accounts. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $122,000 — $205,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: China / Shenzhen• Job Description Location: Hong Kong — Hybrid (factory floor, test lab and manufacturing sites; this is not a remote or desk-based role) Start date: ASAP Languages: Fluent English and fluent Mandarin are both mandatory Industry: HPC / GPU Server Manufacturing / Sovereign Cloud Infrastructure Pragmatike is recruiting on behalf of a European deep-tech company building a sovereign, energy-efficient alternative to traditional cloud providers. Unlike most cloud players, our client designs and manufactures its own HPC infrastructure end to end — chassis, boards and containerized units — and deploys it as the hardware layer of a vertically integrated AI cloud. The company is growing fast and is expanding its manufacturing and testing capability in Hong Kong. Professional Background: We're looking for a Server Engineer with hands-on GPU/HPC hardware experience who has tested and validated servers, not just operated them. You should be comfortable moving between the factory floor and the test lab, with a strong Linux background and real familiarity with firmware and GPU software stacks (CUDA, NCCL). You take ownership of quality: if a server ships, it is because you signed off on it. Startup or hyper-growth experience is a strong plus. Autonomy, rigor and problem-solving are essential. Your Responsibilities: - Own quality control across the client's manufacturing sites, on the factory floor. - Run the hardware test lab: board and system bring-up, validation and stress testing of new server builds. - Oversee the assembly and end-to-end testing of GPU servers before they are deployed into the client's sovereign cloud. - Define and maintain test procedures, acceptance criteria and QC checkpoints for chassis, boards and full systems. - Diagnose hardware, firmware and driver-level issues (BIOS/BMC, GPU firmware, PCIe, thermals, power) and drive root-cause analysis with the design and manufacturing teams. - Validate GPU compute and interconnect performance under Linux using CUDA, NCCL and related benchmarking tools. - Document failures, yields and test results, and feed findings back into hardware design and production processes. - Coordinate day to day with manufacturing partners and local suppliers in both English and Mandarin. What You Bring: - Proven hands-on experience testing and validating GPU/HPC servers (bring-up, burn-in, validation), not only using them. - Strong Linux skills at the system and hardware level. - Firmware knowledge: BIOS/UEFI, BMC/IPMI, GPU and NIC firmware, flashing and troubleshooting. - Working knowledge of the NVIDIA GPU stack: drivers, CUDA, NCCL, and how to benchmark and diagnose multi-GPU systems. - Solid understanding of server hardware: motherboards, PCIe topology, power, cooling, storage and networking components. - Experience with QC or manufacturing test processes in a hardware production environment. - Fluent English and fluent Mandarin (both non-negotiable). - Willingness to work on-site in Hong Kong, on the factory floor and in the lab. Nice To Have: - Experience with containerized or micro-datacenter deployments (power, thermal and environmental constraints). - Familiarity with high-speed interconnects (InfiniBand, RoCE, NVLink) and their validation. - Scripting skills (Bash/Python) to automate test sequences and reporting. - Exposure to hardware supply chains or contract manufacturers in Hong Kong / Southern China. - Cantonese. Why Join Us: Our client is one of the very few cloud companies that builds its own hardware from the board up. Their mission is to deliver a sovereign, energy-efficient, high-performance alternative to traditional cloud providers, and the servers you test and validate are the physical foundation of that platform. Expect real ownership from day one, a fast-paced environment that values autonomy and problem-solving, and the chance to build something that doesn't exist yet. Pragmatike• is dedicated to a fair, transparent, and inclusive recruitment process. We ensure that no applicant is discriminated against based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. In accordance with the General Data Protection Regulation (GDPR), your personal data will be processed lawfully, fairly, and securely. We collect and use your personal data solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You have the right to request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.

Location: APAC / China / Hong Kong; China HK Workplace: OnSite Job Description Location: Hong Kong — Hybrid (factory floor, test lab and manufacturing sites; this is not a remote or desk-based role) Start date: ASAP Languages: Fluent English and fluent Mandarin are both mandatory Industry: HPC / GPU Server Manufacturing / Sovereign Cloud Infrastructure Pragmatike is recruiting on behalf of a European deep-tech company building a sovereign, energy-efficient alternative to traditional cloud providers. Unlike most cloud players, our client designs and manufactures its own HPC infrastructure end to end — chassis, boards and containerized units — and deploys it as the hardware layer of a vertically integrated AI cloud. The company is growing fast and is expanding its manufacturing and testing capability in Hong Kong. Professional Background: We're looking for a Server Engineer with hands-on GPU/HPC hardware experience who has tested and validated servers, not just operated them. You should be comfortable moving between the factory floor and the test lab, with a strong Linux background and real familiarity with firmware and GPU software stacks (CUDA, NCCL). You take ownership of quality: if a server ships, it is because you signed off on it. Startup or hyper-growth experience is a strong plus. Autonomy, rigor and problem-solving are essential. Your Responsibilities: - Own quality control across the client's manufacturing sites, on the factory floor. - Run the hardware test lab: board and system bring-up, validation and stress testing of new server builds. - Oversee the assembly and end-to-end testing of GPU servers before they are deployed into the client's sovereign cloud. - Define and maintain test procedures, acceptance criteria and QC checkpoints for chassis, boards and full systems. - Diagnose hardware, firmware and driver-level issues (BIOS/BMC, GPU firmware, PCIe, thermals, power) and drive root-cause analysis with the design and manufacturing teams. - Validate GPU compute and interconnect performance under Linux using CUDA, NCCL and related benchmarking tools. - Document failures, yields and test results, and feed findings back into hardware design and production processes. - Coordinate day to day with manufacturing partners and local suppliers in both English and Mandarin. What You Bring: - Proven hands-on experience testing and validating GPU/HPC servers (bring-up, burn-in, validation), not only using them. - Strong Linux skills at the system and hardware level. - Firmware knowledge: BIOS/UEFI, BMC/IPMI, GPU and NIC firmware, flashing and troubleshooting. - Working knowledge of the NVIDIA GPU stack: drivers, CUDA, NCCL, and how to benchmark and diagnose multi-GPU systems. - Solid understanding of server hardware: motherboards, PCIe topology, power, cooling, storage and networking components. - Experience with QC or manufacturing test processes in a hardware production environment. - Fluent English and fluent Mandarin (both non-negotiable). - Willingness to work on-site in Hong Kong, on the factory floor and in the lab. Nice To Have: - Experience with containerized or micro-datacenter deployments (power, thermal and environmental constraints). - Familiarity with high-speed interconnects (InfiniBand, RoCE, NVLink) and their validation. - Scripting skills (Bash/Python) to automate test sequences and reporting. - Exposure to hardware supply chains or contract manufacturers in Hong Kong / Southern China. - Cantonese. Why Join Us: Our client is one of the very few cloud companies that builds its own hardware from the board up. Their mission is to deliver a sovereign, energy-efficient, high-performance alternative to traditional cloud providers, and the servers you test and validate are the physical foundation of that platform. Expect real ownership from day one, a fast-paced environment that values autonomy and problem-solving, and the chance to build something that doesn't exist yet. Pragmatike• is dedicated to a fair, transparent, and inclusive recruitment process. We ensure that no applicant is discriminated against based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. In accordance with the General Data Protection Regulation (GDPR), your personal data will be processed lawfully, fairly, and securely. We collect and use your personal data solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You have the right to request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.

Location: China / Dongguan Job Description Location: Hong Kong — Hybrid (factory floor, test lab and manufacturing sites; this is not a remote or desk-based role) Start date: ASAP Languages: Fluent English and fluent Mandarin are both mandatory Industry: HPC / GPU Server Manufacturing / Sovereign Cloud Infrastructure Pragmatike is recruiting on behalf of a European deep-tech company building a sovereign, energy-efficient alternative to traditional cloud providers. Unlike most cloud players, our client designs and manufactures its own HPC infrastructure end to end — chassis, boards and containerized units — and deploys it as the hardware layer of a vertically integrated AI cloud. The company is growing fast and is expanding its manufacturing and testing capability in Hong Kong. Professional Background: We're looking for a Server Engineer with hands-on GPU/HPC hardware experience who has tested and validated servers, not just operated them. You should be comfortable moving between the factory floor and the test lab, with a strong Linux background and real familiarity with firmware and GPU software stacks (CUDA, NCCL). You take ownership of quality: if a server ships, it is because you signed off on it. Startup or hyper-growth experience is a strong plus. Autonomy, rigor and problem-solving are essential. Your Responsibilities: - Own quality control across the client's manufacturing sites, on the factory floor. - Run the hardware test lab: board and system bring-up, validation and stress testing of new server builds. - Oversee the assembly and end-to-end testing of GPU servers before they are deployed into the client's sovereign cloud. - Define and maintain test procedures, acceptance criteria and QC checkpoints for chassis, boards and full systems. - Diagnose hardware, firmware and driver-level issues (BIOS/BMC, GPU firmware, PCIe, thermals, power) and drive root-cause analysis with the design and manufacturing teams. - Validate GPU compute and interconnect performance under Linux using CUDA, NCCL and related benchmarking tools. - Document failures, yields and test results, and feed findings back into hardware design and production processes. - Coordinate day to day with manufacturing partners and local suppliers in both English and Mandarin. What You Bring: - Proven hands-on experience testing and validating GPU/HPC servers (bring-up, burn-in, validation), not only using them. - Strong Linux skills at the system and hardware level. - Firmware knowledge: BIOS/UEFI, BMC/IPMI, GPU and NIC firmware, flashing and troubleshooting. - Working knowledge of the NVIDIA GPU stack: drivers, CUDA, NCCL, and how to benchmark and diagnose multi-GPU systems. - Solid understanding of server hardware: motherboards, PCIe topology, power, cooling, storage and networking components. - Experience with QC or manufacturing test processes in a hardware production environment. - Fluent English and fluent Mandarin (both non-negotiable). - Willingness to work on-site in Hong Kong, on the factory floor and in the lab. Nice To Have: - Experience with containerized or micro-datacenter deployments (power, thermal and environmental constraints). - Familiarity with high-speed interconnects (InfiniBand, RoCE, NVLink) and their validation. - Scripting skills (Bash/Python) to automate test sequences and reporting. - Exposure to hardware supply chains or contract manufacturers in Hong Kong / Southern China. - Cantonese. Why Join Us: Our client is one of the very few cloud companies that builds its own hardware from the board up. Their mission is to deliver a sovereign, energy-efficient, high-performance alternative to traditional cloud providers, and the servers you test and validate are the physical foundation of that platform. Expect real ownership from day one, a fast-paced environment that values autonomy and problem-solving, and the chance to build something that doesn't exist yet. Pragmatike• is dedicated to a fair, transparent, and inclusive recruitment process. We ensure that no applicant is discriminated against based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. In accordance with the General Data Protection Regulation (GDPR), your personal data will be processed lawfully, fairly, and securely. We collect and use your personal data solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You have the right to request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.

Location: China / Zhuhai Job Description Location: Hong Kong — Hybrid (factory floor, test lab and manufacturing sites; this is not a remote or desk-based role) Start date: ASAP Languages: Fluent English and fluent Mandarin are both mandatory Industry: HPC / GPU Server Manufacturing / Sovereign Cloud Infrastructure Pragmatike is recruiting on behalf of a European deep-tech company building a sovereign, energy-efficient alternative to traditional cloud providers. Unlike most cloud players, our client designs and manufactures its own HPC infrastructure end to end — chassis, boards and containerized units — and deploys it as the hardware layer of a vertically integrated AI cloud. The company is growing fast and is expanding its manufacturing and testing capability in Hong Kong. Professional Background: We're looking for a Server Engineer with hands-on GPU/HPC hardware experience who has tested and validated servers, not just operated them. You should be comfortable moving between the factory floor and the test lab, with a strong Linux background and real familiarity with firmware and GPU software stacks (CUDA, NCCL). You take ownership of quality: if a server ships, it is because you signed off on it. Startup or hyper-growth experience is a strong plus. Autonomy, rigor and problem-solving are essential. Your Responsibilities: - Own quality control across the client's manufacturing sites, on the factory floor. - Run the hardware test lab: board and system bring-up, validation and stress testing of new server builds. - Oversee the assembly and end-to-end testing of GPU servers before they are deployed into the client's sovereign cloud. - Define and maintain test procedures, acceptance criteria and QC checkpoints for chassis, boards and full systems. - Diagnose hardware, firmware and driver-level issues (BIOS/BMC, GPU firmware, PCIe, thermals, power) and drive root-cause analysis with the design and manufacturing teams. - Validate GPU compute and interconnect performance under Linux using CUDA, NCCL and related benchmarking tools. - Document failures, yields and test results, and feed findings back into hardware design and production processes. - Coordinate day to day with manufacturing partners and local suppliers in both English and Mandarin. What You Bring: - Proven hands-on experience testing and validating GPU/HPC servers (bring-up, burn-in, validation), not only using them. - Strong Linux skills at the system and hardware level. - Firmware knowledge: BIOS/UEFI, BMC/IPMI, GPU and NIC firmware, flashing and troubleshooting. - Working knowledge of the NVIDIA GPU stack: drivers, CUDA, NCCL, and how to benchmark and diagnose multi-GPU systems. - Solid understanding of server hardware: motherboards, PCIe topology, power, cooling, storage and networking components. - Experience with QC or manufacturing test processes in a hardware production environment. - Fluent English and fluent Mandarin (both non-negotiable). - Willingness to work on-site in Hong Kong, on the factory floor and in the lab. Nice To Have: - Experience with containerized or micro-datacenter deployments (power, thermal and environmental constraints). - Familiarity with high-speed interconnects (InfiniBand, RoCE, NVLink) and their validation. - Scripting skills (Bash/Python) to automate test sequences and reporting. - Exposure to hardware supply chains or contract manufacturers in Hong Kong / Southern China. - Cantonese. Why Join Us: Our client is one of the very few cloud companies that builds its own hardware from the board up. Their mission is to deliver a sovereign, energy-efficient, high-performance alternative to traditional cloud providers, and the servers you test and validate are the physical foundation of that platform. Expect real ownership from day one, a fast-paced environment that values autonomy and problem-solving, and the chance to build something that doesn't exist yet. Pragmatike• is dedicated to a fair, transparent, and inclusive recruitment process. We ensure that no applicant is discriminated against based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. In accordance with the General Data Protection Regulation (GDPR), your personal data will be processed lawfully, fairly, and securely. We collect and use your personal data solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You have the right to request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.

Location: China / Guangzhou Job Description Location: Hong Kong — Hybrid (factory floor, test lab and manufacturing sites; this is not a remote or desk-based role) Start date: ASAP Languages: Fluent English and fluent Mandarin are both mandatory Industry: HPC / GPU Server Manufacturing / Sovereign Cloud Infrastructure Pragmatike is recruiting on behalf of a European deep-tech company building a sovereign, energy-efficient alternative to traditional cloud providers. Unlike most cloud players, our client designs and manufactures its own HPC infrastructure end to end — chassis, boards and containerized units — and deploys it as the hardware layer of a vertically integrated AI cloud. The company is growing fast and is expanding its manufacturing and testing capability in Hong Kong. Professional Background: We're looking for a Server Engineer with hands-on GPU/HPC hardware experience who has tested and validated servers, not just operated them. You should be comfortable moving between the factory floor and the test lab, with a strong Linux background and real familiarity with firmware and GPU software stacks (CUDA, NCCL). You take ownership of quality: if a server ships, it is because you signed off on it. Startup or hyper-growth experience is a strong plus. Autonomy, rigor and problem-solving are essential. Your Responsibilities: - Own quality control across the client's manufacturing sites, on the factory floor. - Run the hardware test lab: board and system bring-up, validation and stress testing of new server builds. - Oversee the assembly and end-to-end testing of GPU servers before they are deployed into the client's sovereign cloud. - Define and maintain test procedures, acceptance criteria and QC checkpoints for chassis, boards and full systems. - Diagnose hardware, firmware and driver-level issues (BIOS/BMC, GPU firmware, PCIe, thermals, power) and drive root-cause analysis with the design and manufacturing teams. - Validate GPU compute and interconnect performance under Linux using CUDA, NCCL and related benchmarking tools. - Document failures, yields and test results, and feed findings back into hardware design and production processes. - Coordinate day to day with manufacturing partners and local suppliers in both English and Mandarin. What You Bring: - Proven hands-on experience testing and validating GPU/HPC servers (bring-up, burn-in, validation), not only using them. - Strong Linux skills at the system and hardware level. - Firmware knowledge: BIOS/UEFI, BMC/IPMI, GPU and NIC firmware, flashing and troubleshooting. - Working knowledge of the NVIDIA GPU stack: drivers, CUDA, NCCL, and how to benchmark and diagnose multi-GPU systems. - Solid understanding of server hardware: motherboards, PCIe topology, power, cooling, storage and networking components. - Experience with QC or manufacturing test processes in a hardware production environment. - Fluent English and fluent Mandarin (both non-negotiable). - Willingness to work on-site in Hong Kong, on the factory floor and in the lab. Nice To Have: - Experience with containerized or micro-datacenter deployments (power, thermal and environmental constraints). - Familiarity with high-speed interconnects (InfiniBand, RoCE, NVLink) and their validation. - Scripting skills (Bash/Python) to automate test sequences and reporting. - Exposure to hardware supply chains or contract manufacturers in Hong Kong / Southern China. - Cantonese. Why Join Us: Our client is one of the very few cloud companies that builds its own hardware from the board up. Their mission is to deliver a sovereign, energy-efficient, high-performance alternative to traditional cloud providers, and the servers you test and validate are the physical foundation of that platform. Expect real ownership from day one, a fast-paced environment that values autonomy and problem-solving, and the chance to build something that doesn't exist yet. Pragmatike• is dedicated to a fair, transparent, and inclusive recruitment process. We ensure that no applicant is discriminated against based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. In accordance with the General Data Protection Regulation (GDPR), your personal data will be processed lawfully, fairly, and securely. We collect and use your personal data solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You have the right to request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.

Location: APAC / China / Hong Kong Job Description Location: Hong Kong — on-site (factory floor, test lab and manufacturing sites; this is not a remote or desk-based role) Start date: ASAP Languages: Fluent English and fluent Mandarin are both mandatory Industry: HPC / GPU Server Manufacturing / Sovereign Cloud Infrastructure Pragmatike is recruiting on behalf of a European deep-tech company building a sovereign, energy-efficient alternative to traditional cloud providers. Unlike most cloud players, our client designs and manufactures its own HPC infrastructure end to end — chassis, boards and containerized units — and deploys it as the hardware layer of a vertically integrated AI cloud. The company is growing fast and is expanding its manufacturing and testing capability in Hong Kong. Professional Background: We're looking for a Server Engineer with hands-on GPU/HPC hardware experience who has tested and validated servers, not just operated them. You should be comfortable moving between the factory floor and the test lab, with a strong Linux background and real familiarity with firmware and GPU software stacks (CUDA, NCCL). You take ownership of quality: if a server ships, it is because you signed off on it. Startup or hyper-growth experience is a strong plus. Autonomy, rigor and problem-solving are essential. Your Responsibilities: - Own quality control across the client's manufacturing sites, on the factory floor. - Run the hardware test lab: board and system bring-up, validation and stress testing of new server builds. - Oversee the assembly and end-to-end testing of GPU servers before they are deployed into the client's sovereign cloud. - Define and maintain test procedures, acceptance criteria and QC checkpoints for chassis, boards and full systems. - Diagnose hardware, firmware and driver-level issues (BIOS/BMC, GPU firmware, PCIe, thermals, power) and drive root-cause analysis with the design and manufacturing teams. - Validate GPU compute and interconnect performance under Linux using CUDA, NCCL and related benchmarking tools. - Document failures, yields and test results, and feed findings back into hardware design and production processes. - Coordinate day to day with manufacturing partners and local suppliers in both English and Mandarin. What You Bring: - Proven hands-on experience testing and validating GPU/HPC servers (bring-up, burn-in, validation), not only using them. - Strong Linux skills at the system and hardware level. - Firmware knowledge: BIOS/UEFI, BMC/IPMI, GPU and NIC firmware, flashing and troubleshooting. - Working knowledge of the NVIDIA GPU stack: drivers, CUDA, NCCL, and how to benchmark and diagnose multi-GPU systems. - Solid understanding of server hardware: motherboards, PCIe topology, power, cooling, storage and networking components. - Experience with QC or manufacturing test processes in a hardware production environment. - Fluent English and fluent Mandarin (both non-negotiable). - Willingness to work on-site in Hong Kong, on the factory floor and in the lab. Nice To Have: - Experience with containerized or micro-datacenter deployments (power, thermal and environmental constraints). - Familiarity with high-speed interconnects (InfiniBand, RoCE, NVLink) and their validation. - Scripting skills (Bash/Python) to automate test sequences and reporting. - Exposure to hardware supply chains or contract manufacturers in Hong Kong / Southern China. - Cantonese. Why Join Us: Our client is one of the very few cloud companies that builds its own hardware from the board up. Their mission is to deliver a sovereign, energy-efficient, high-performance alternative to traditional cloud providers, and the servers you test and validate are the physical foundation of that platform. Expect real ownership from day one, a fast-paced environment that values autonomy and problem-solving, and the chance to build something that doesn't exist yet. Pragmatike• is dedicated to a fair, transparent, and inclusive recruitment process. We ensure that no applicant is discriminated against based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. In accordance with the General Data Protection Regulation (GDPR), your personal data will be processed lawfully, fairly, and securely. We collect and use your personal data solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You have the right to request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.

Location: Nicosia, Cyprus About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a marketer with experience from bigger companies' marketing departments with an ambitious ‘growth’ mindset and a can-do attitude? Do you get excited about growing a business? If this sounds like you, then we’d love to chat! So… we have built this rocket ship. We call it Wolt. We are best known for our food delivery platform, yet we are on a journey to become an ‘’everything’’ app so you can get almost anything in your city delivered to your doorstep in less than an hour. As the Marketing Specialist , you will be responsible for managing user marketing campaigns end-to-end related to our restaurant, retail partners, or collaborations with other companies. You will be at the marketing steering wheel as well as the engine room, and will be expected to bring ideas and also execute on them to reach our ambitious targets. What you’ll be doing Driving the execution of marketing campaigns across paid and owned channels, based on our long-term strategy, and ensuring alignment with commercial priorities Regarding your campaigns, coming up with the offerings, thinking about the best media mix, and creative strategy are all your responsibilities Strong cooperation with other campaign managers and departments on the timing and budgeting of the different campaigns Understanding the impact of marketing strategies on the P&L and assessing their ROIs. Support reporting needs by gathering data, tracking KPIs, and contributing insights to improve future marketing activities Take ownership of setting up campaigns and content using internal tools and platforms, including basic technical configurations where needed Collaborate with designers and content creators to contribute to the development of campaign assets and visuals Assist in managing marketing relationships with local restaurant and retail partners, coordinating co-marketing activities to boost visibility Our humble expectations Experience in marketing, ideally with some exposure to campaign management or project coordination A practical, hands-on approach — you're comfortable rolling up your sleeves and getting things done The ability to take ownership of your work and manage projects independently, while staying open to feedback and collaborating with others A customer-first mindset , with an understanding of how communication impacts the people you're reaching Creative thinking and a good eye for content that resonates Comfortable working in a fast-paced environment and juggling multiple priorities Strong time-management and organizational skills Fluency in Greek and English Currently based in, or eligible to work in, Cyprus Able to work a hybrid schedule , with 4 days per week in our Nicosia office What we offer We are in a fast-moving industry, and Cyprus is a key market for Wolt. The team on the ground is very ambitious and willing to move the rocks to reach goals while supporting each other. As part of the marketing team, you can make a real impact with your campaigns on the market, see good results and see your work on various media channels. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Next steps We’re reviewing applications on a rolling basis, so we encourage you to apply sooner rather than later. The process typically includes: Intro chat with our Talent Acquisition Partner. Interview with the Hiring Manager to dive into your experience, Case assignment (light, strategic, to see how you think) + 60-minute presentation call with senior stakeholders. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia Do you care about building a user base from scratch, testing unproven acquisition channels, and implementing wild ideas beyond paid search? Are you enthusiastic about shipping now, preferring to go live with rough ideas today over polishing presentations for next month? If so, this is the role for you. In this role, you’ll join the team building Qure , an AI copilot for web testing automation. This desktop app turns manual testing flows into production-ready automated scripts, saving hours of manual coding. We’re a seven-person team funded directly by JetBrains. About JetBrains Innovation Hub JetBrains builds software development tools used by more than 15 million people, over 300,000 companies, and 88 of the Fortune Global Top 100. Innovation Hub is its internal startup incubator, where small autonomous teams build new products, funded and employed by JetBrains. Qure runs inside the Innovation Hub with its own roadmap, go-to-market strategy, and customers. For you, that means a founding role without the runway risk. You build acquisition from zero, with the funding, benefits, and stability of an established company behind you. What you’ll do Qure is a fresh product, so the acquisition channel map is practically blank. Paid search, video, newsletters, marketplaces, paid communities, and content are all unproven for Qure. We need someone to determine how best to find its audience. With a high degree of freedom, a lean team, and no marketing bureaucracy, decisions you make on Monday go live by Wednesday. Day to day, you will: Run parallel channel experiments across paid search, video, communities, and organic traffic to discover what actually converts. Shut down underperforming channels early using your own data to ground the decision. Produce your own marketing assets, including ad copy, screen recordings, and landing pages. Work directly with the product team to ship acquisition-focused product requirements, such as custom onboarding flows or free tools. Build and maintain end-to-end funnel tracking, from a user’s initial click to aha moment to LTV. What you’ll bring Comfort operating without a playbook and deciding what to test when acquisition channels are entirely unproven. Honesty about performance, with the discipline to cut underperforming channels based on data before anyone asks you to. A bias for action that favors shipping functional campaigns quickly over prolonged polishing. What you’ll need Demonstrated success growing self-serve products with direct responsibility for user activation. Experience managing marketing budgets across channels and reallocating spending based on user acquisition economics. The capability to create your own creative assets – including copy, landing pages, and product demos – without relying on external agencies or designers. Daily experience using LLMs in your own work for research, creative drafting, and data analysis, with the judgment to know when they help or hinder work. Experience working inside a startup or a small, fast-moving product team. Experience doing marketing for developer tools, QA products, or AI tools is a plus. What success looks like In your first three months, success means establishing a fully measurable acquisition funnel from a user’s first click to the aha moment. You will have run parallel channel experiments, determined the true cost per active user or B2B lead, shut down non-viable channels, and identified one or two channels worthy of significant investment. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. If this sounds like the right challenge for you, submit your application and let's talk. #LI-DNI We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Wien, Austria About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Operations Associate, Courier Community acts as the heartbeat of the courier partner support ecosystem. Serving as the first line of human support beyond frontline Customer Support, this role is the critical bridge between Wolt and its courier partners. In this role, you will balance deep empathy with efficient, high-volume problem-solving — handling complex escalations, localized communications, sensitive account situations, and workflow automations that keep courier partners informed, supported, and valued. Key Responsibilities Inbox Management & Advanced Support Manage courier inbox channels to handle complex, partner-submitted requests. Resolve escalated tickets transferred from Support that fall outside frontline scope, including complaints, bug reports, and sensitive account updates. Maintain team SLAs by keeping inbox tasks within a target 72-hour reply rate and resolving open board tickets efficiently. Content Ownership & Localization Localize regional and global courier-facing communications for specific country languages and cultural contexts. Maintain and continuously update localized courier platforms, including country FAQs, educational content, and operational resources. Proactively maintain information accessibility so couriers can easily self-solve issues without contacting support. Cross-Functional Communication & Enablement Coordinate ad-hoc courier announcements (e.g., weather-related boosts) in alignment with Communications and Supply Activation teams. Create macros, guidance documents, and tools for Customer Support to empower frontline agents to resolve cases independently. Assist onboarding teams with document verification, profile activations, and country-specific onboarding tasks. Community Engagement & Feedback Loops Drive community engagement by supporting local feedback initiatives and courier events. Capture operational insights from courier feedback and translate them into process, documentation, and tool improvements. AI & Process Automation Leverage AI tools day-to-day to generate clear, empathetic response templates and reduce manual workloads for routine inquiries. Utilize AI and self-service tools to summarize ticket escalations, maintain up-to-date knowledge bases, and build smart routing workflows. Key Performance Indicators (KPIs) & Impact Courier Satisfaction: Measured through feedback scores, response quality, and communication empathy. Time to Resolution (TTR): Fast, efficient, and accurate resolution for complex tickets passed from Support or directly from courier partners. Inflow Reduction: Lower overall ticket volume achieved through scalable documentation, improved Support macros, and self-service automation. Localization Quality: High accuracy and quick turnaround time for market-specific announcements and content updates. Our humble expectations Professional working experience in Customer Support, Operations or other similar roles. Professional level in English and fluent (Austrian) German. Proficiency with Excel or Google Sheets. Strong capability to diagnose operational issues, identify root causes, and determine when and how to escalate. Clear, empathetic, and professional written communication skills. Ownership & Accountability: Taking full responsibility for tasks until completion and communicating early when blocked. Attention to Detail: Meticulous with workflows, deadlines, and sensitive partner details. Multitasking & Adaptability: Thriving in a fast-paced environment where priorities dynamically adjust. What we offer Discounted membership fees with MyClubs Deals and discounts with local partners Wolt Credit program Employee Assistance Program (EAP) Career progression opportunities Next steps Please submit your application and resume in English . The interview process begins with a conversation with Talent Acquisition, followed by a meeting with the hiring manager. As a final step, you'll present a take-home assignment. If this sounds like the kind of challenge you're looking for, we'd love to hear from you. We'll be reviewing applications on an ongoing basis and will close the role once we've found the right person, so we encourage you to apply as soon as possible! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €2.109 — €2.636 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .