Location: United Kingdom; United States; Canada
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. If you’re looking for remote marketing jobs, paid social media roles, or an opportunity to specialize in TikTok advertising, this role offers the chance to work with fast-growing international companies.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a talented and results-driven TikTok Ads Specialist with at least 2–3 years of hands-on experience managing and scaling paid advertising campaigns on TikTok.
In this role, you'll take ownership of TikTok advertising campaigns, from strategy and execution to ongoing optimization and performance analysis. You'll work closely with creative and marketing teams to develop engaging ad campaigns that drive conversions, generate revenue, and deliver measurable results.
We're looking for someone who understands what makes TikTok advertising successful, knows how to identify winning creatives, and can confidently make data-driven decisions to improve campaign performance.
Previous experience working in a digital marketing or performance marketing agency is a plus, but not essential.
Key Responsibilities
Plan, launch, manage, and optimize TikTok advertising campaigns.
Develop and execute paid social strategies focused on conversions, customer acquisition, and ROAS.
Monitor campaign performance and optimize key metrics, including CPA, CPC, CTR, and ROAS.
Identify winning ad creatives and collaborate with creative teams to develop high-performing video content.
Conduct A/B testing across audiences, creatives, campaign structures, and bidding strategies.
Manage advertising budgets and scale successful campaigns efficiently.
Analyze campaign data, prepare performance reports, and recommend improvements.
Stay up to date with TikTok advertising trends, algorithm changes, and platform best practices.
Collaborate with internal teams to ensure campaigns align with broader marketing objectives.
Requirements
2–3+ years of proven experience managing TikTok Ads campaigns.
Strong proficiency in TikTok Ads Manager and paid social advertising strategies.
Demonstrated ability to launch, optimize, and scale performance-driven campaigns.
Solid understanding of campaign tracking, attribution, and conversion optimization.
Experience managing advertising budgets and improving campaign profitability.
Strong analytical skills with the ability to interpret data and make strategic recommendations.
Experience with creative testing and identifying high-converting ad content.
Excellent communication skills and strong attention to detail.
Ability to work independently, manage priorities, and deliver results in a remote environment.
Strong written and spoken English.
Nice to Have
Previous experience working in a digital marketing agency or performance marketing agency.
Experience managing paid advertising campaigns across multiple client accounts.
Knowledge of Meta Ads (Facebook and Instagram).
Experience with e-commerce, DTC brands, or lead generation campaigns.
Familiarity with Google Analytics 4, Shopify, or other marketing analytics tools.
Experience working with UGC creators or creative production teams.
Benefits
🌎
100% Remote:
Work from anywhere in a fully remote environment.
💰
Competitive Compensation:
Salary based on experience, expertise, and qualifications.
🚀
Career Growth:
Work with ambitious, fast-growing international companies.
📈
Professional Development:
Gain exposure to innovative advertising strategies, tools, and campaigns.
🎯
High-Impact Role:
Take ownership of advertising campaigns and directly influence business growth.
🤝
International Exposure:
Collaborate with experienced marketing professionals and global teams.
💻
Long-Term Opportunity:
Build your career with a company that values performance, creativity, and initiative.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech companies across SaaS, eCommerce, and FinTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long-term member of their team.
Job Summary
We are looking for a results-driven Google Ads Manager with at least 2 years of hands-on experience managing and optimizing paid search campaigns.
In this role, you'll be responsible for developing, executing, and optimizing Google Ads campaigns to drive measurable business results. You'll work closely with marketing teams to maximize return on ad spend (ROAS), improve conversion rates, and scale campaign performance.
The ideal candidate is analytical, detail-oriented, and comfortable managing advertising budgets while making data-driven decisions. Previous experience working in a digital marketing or performance marketing agency is a strong advantage.
Key Responsibilities
Plan, launch, manage, and optimize Google Ads campaigns across Search, Display, Shopping, Performance Max, and YouTube, as applicable.
Conduct keyword research, competitor analysis, and audience targeting to identify growth opportunities.
Monitor and optimize campaign performance, focusing on ROAS, CPA, CPC, CTR, and conversion rates.
Manage advertising budgets effectively to maximize campaign profitability.
Write and test compelling ad copy to improve click-through and conversion rates.
Implement and troubleshoot conversion tracking using Google Analytics 4 (GA4) and Google Tag Manager.
Conduct A/B testing across ad creatives, landing pages, bidding strategies, and targeting.
Prepare performance reports with actionable insights and recommendations.
Collaborate with internal teams and stakeholders to align paid advertising strategies with business objectives.
Stay up to date with Google Ads platform updates, industry trends, and best practices.
Requirements
Minimum 2 years of hands-on experience managing Google Ads campaigns.
Proven track record of successfully managing and optimizing paid advertising campaigns.
Strong understanding of Google Ads, including Search, Display, Shopping, and Performance Max campaigns.
Experience with Google Analytics 4 (GA4), Google Tag Manager, and conversion tracking.
Solid knowledge of keyword research, bidding strategies, audience segmentation, and campaign optimization.
Ability to analyze campaign data and translate insights into actionable improvements.
Experience managing advertising budgets and optimizing campaigns for ROI and ROAS.
Strong analytical, problem-solving, and organizational skills.
Excellent written and verbal English communication skills.
Ability to work independently, manage multiple priorities, and meet deadlines in a remote environment.
Nice to Have
Previous experience working at a digital marketing agency, PPC agency, or performance marketing agency.
Experience managing multiple client accounts or campaigns simultaneously.
Google Ads certifications.
Familiarity with other advertising platforms such as Meta Ads, LinkedIn Ads, or Microsoft Ads.
Experience with landing page optimization and conversion rate optimization (CRO).
Experience working with international clients, particularly in the UK, US, or Australian markets.
Benefits
🌎 Fully remote role with flexible work environment
🚀 Work with high-growth companies and performance-driven teams
📈 Opportunity to scale campaigns with significant ad budgets
🎯 Performance-based bonuses tied to campaign success
🤝 Direct collaboration with international clients and marketing leaders
Location: Serbia; Ukraine; Poland; Georgia; Romania; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We're looking for a results-driven Media Buyer with at least 3 years of experience planning, executing, and optimizing paid advertising campaigns.
In this role, you'll take ownership of paid media campaigns across platforms such as Meta Ads and Google Ads, focusing on driving conversions, maximizing return on ad spend (ROAS), and scaling campaign performance.
The ideal candidate combines strong analytical skills with a creative, test-and-learn mindset and knows how to turn advertising budgets into measurable business results.
Previous experience working in a marketing or advertising agency is a plus, but not required.
Key Responsibilities
Plan, launch, manage, and optimize paid advertising campaigns across Meta Ads, Google Ads, and other relevant platforms.
Develop and execute paid media strategies focused on lead generation, customer acquisition, and revenue growth.
Monitor and improve key performance metrics, including ROAS, CPA, CPC, CTR, and conversion rates.
Manage advertising budgets effectively to maximize campaign profitability.
Conduct audience research, competitor analysis, and A/B testing to improve campaign performance.
Collaborate with creative teams to develop and test high-converting ad creatives and messaging.
Analyze campaign data, identify opportunities for improvement, and provide actionable performance insights.
Stay up to date with advertising platform updates, industry trends, and performance marketing best practices.
Requirements
3+ years of hands-on experience in media buying, paid advertising, or performance marketing.
Proven experience managing and optimizing campaigns using Meta Ads Manager and Google Ads.
Strong understanding of paid media strategies, audience targeting, campaign optimization, and conversion tracking.
Experience managing advertising budgets and delivering measurable campaign results.
Proficiency with analytics and tracking tools such as Google Analytics (GA4) and Google Tag Manager.
Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
Excellent written and verbal English communication skills.
Ability to manage multiple campaigns, prioritize tasks, and work independently in a remote environment.
Nice to Have
Previous experience working in a digital marketing agency, advertising agency, or performance marketing agency.
Experience managing campaigns across multiple clients or industries.
Familiarity with additional advertising platforms such as TikTok Ads, LinkedIn Ads, or YouTube Ads.
Experience with conversion rate optimization (CRO), landing pages, and marketing automation.
Google Ads or Meta Blueprint certifications.
Benefits
💰
Competitive compensation
based on experience and expertise.
🌎
100% remote opportunity
- work from anywhere.
🚀
Work with international companies
across exciting and fast-growing industries.
📈
Career growth opportunities
with established businesses and ambitious marketing teams.
🎯
High-impact role
where your expertise directly contributes to business growth.
🤝
Direct client placement
- become an integral part of the company's team rather than working through a traditional outsourcing agency.
💻
Collaborative environment
with opportunities to develop your performance marketing expertise.
Location: United States; United Kingdom; Canada
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech companies across SaaS, eCommerce, and FinTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long-term member of their team.
Job Summary
We're looking for a skilled and results-oriented Google Ads Manager with at least 2 years of hands-on experience running and optimizing paid advertising campaigns.
You'll take ownership of Google Ads campaigns, focusing on driving conversions, improving return on ad spend (ROAS), and maximizing advertising performance.
This role is ideal for someone who enjoys working with data, testing new strategies, and continuously finding ways to improve campaign results.
Key Responsibilities
Plan, launch, manage, and optimize Google Ads campaigns across Search, Display, Shopping, and Performance Max.
Monitor campaign performance and implement strategies to improve ROAS, CPA, and conversion rates.
Conduct keyword research, competitor analysis, and audience targeting to identify growth opportunities.
Manage campaign budgets, bidding strategies, and ad placements to maximize ROI.
Develop and test ad copy, creatives, and campaign structures to improve performance.
Set up, monitor, and troubleshoot conversion tracking using Google Analytics 4 (GA4) and Google Tag Manager (GTM).
Analyze campaign data and prepare clear, actionable performance reports.
Collaborate with internal teams and stakeholders to align paid advertising campaigns with business objectives.
Requirements
Minimum 2 years of experience managing Google Ads campaigns.
Proven ability to launch, manage, and optimize paid advertising campaigns that deliver measurable results.
Strong knowledge of Google Ads, including Search, Display, Shopping, and Performance Max.
Experience using Google Analytics 4 (GA4) and Google Tag Manager (GTM).
Solid understanding of campaign metrics, conversion tracking, bidding strategies, and budget optimization.
Strong analytical and problem-solving skills with a data-driven approach.
Excellent English communication skills, both written and verbal.
Highly organized, detail-oriented, and comfortable managing multiple priorities independently.
Nice to Have
Previous experience working in a digital marketing or performance marketing agency.
Google Ads certifications.
Experience managing multiple advertising accounts or client campaigns.
Familiarity with Looker Studio, conversion rate optimization (CRO), and landing page performance.
Experience managing large advertising budgets.
Benefits
🌎 Fully remote role with flexible work environment
🚀 Work with high-growth companies and performance-driven teams
📈 Opportunity to scale campaigns with significant ad budgets
🎯 Performance-based bonuses tied to campaign success
🤝 Direct collaboration with international clients and marketing leaders
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups and digital agencies to tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing agencies, we place you directly with a client, where you become an in-house member of their team and a valued contributor to their success.
Job Summary
We are looking for a results-driven Account Executive with at least 2 years of sales experience, specifically within digital marketing, advertising agencies, or the broader agency industry.
The ideal candidate has a proven track record of closing deals, managing client relationships, and driving revenue growth in a fast-paced, client-facing environment.
You should be confident handling the full sales cycle, from prospecting and discovery calls to presenting solutions, negotiating contracts, and closing deals.
Previous experience selling digital marketing services, advertising solutions, or agency services is essential.
Key Responsibilities
Manage the full sales cycle, from lead qualification and discovery to negotiation and closing.
Identify and engage potential clients through outbound prospecting, cold calling, email outreach, and networking.
Conduct discovery calls to understand client needs, challenges, and business objectives.
Present and sell digital marketing, advertising, or agency services to prospective clients.
Build and maintain strong relationships with key decision-makers and stakeholders.
Develop tailored proposals, deliver sales presentations, and negotiate contracts.
Consistently achieve or exceed monthly and quarterly sales targets.
Maintain accurate records of sales activities, opportunities, and pipeline progress using CRM software.
Collaborate with internal marketing, account management, and delivery teams to ensure smooth client onboarding.
Requirements
Minimum 2+ years of experience in an Account Executive, Business Development, or B2B Sales role.
MUST have previous sales experience in at least ONE of the following industries:
Digital Marketing
Advertising Agencies
Marketing Agencies
Creative Agencies
Other agency environments selling services to businesses
Proven experience managing the full B2B sales cycle and successfully closing deals.
Strong understanding of agency services, client acquisition, and consultative selling.
Demonstrated ability to meet or exceed sales quotas and revenue targets.
Experience conducting discovery calls, delivering sales pitches, and handling objections.
Proficiency with CRM platforms such as HubSpot, Salesforce, Pipedrive, or similar tools.
Excellent English communication, negotiation, and presentation skills.
Ability to work independently in a remote, target-driven environment.
Strong organizational skills and the ability to manage multiple opportunities simultaneously.
Nice to Have
Experience selling SEO, PPC, paid media, social media marketing, web development, or other digital services.
Experience selling to UK, US, or international clients.
Experience working with performance marketing or lead generation agencies.
Familiarity with outbound sales tools and prospecting platforms.
Benefits
🌎 Fully remote position with a flexible working environment
🚀 Partner with fast-growing global companies and innovative products
📈 Opportunities to advance into senior sales and leadership positions
🎯 Performance-driven bonuses and incentives
🤝 Join a collaborative team with a high-performance sales culture
Location: United States; Canada; United Kingdom; Australia; New Zealand; Germany
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking experienced Automotive Damage and Vehicle Assessment Specialists to contribute to a specialized AI training and evaluation project.
In this role, you will apply your professional expertise to review vehicle damage evidence, assess vehicle conditions, evaluate repair estimates, and analyze accident-related documentation. You will work with photographs, inspection reports, repair estimates, and collision footage to produce accurate, evidence-based assessments that reflect professional automotive industry standards.
The ideal candidate has at least 5 years of experience in vehicle damage appraisal, automotive claims, collision repair assessment, or fleet and auction inspections. Professionals with backgrounds as licensed auto damage appraisers, ACTAR-certified reconstructionists, OEM auditors, or experienced vehicle inspectors are particularly encouraged to apply.
Previous AI experience is not required. Your industry expertise and ability to deliver clear, well-supported assessments are what matter most.
LOCATION:
Global – Fully Remote
WORKLOAD:
Approximately 10 hours per week
SCHEDULE:
Flexible – choose your working days and hours
Key Responsibilities
Review and analyze vehicle-related evidence, including damage photographs, repair estimates, condition reports, and collision scene footage.
Prepare detailed vehicle damage estimates and professional condition assessments using established industry standards.
Conduct remote accident quality audits and causation assessments based on available evidence.
Evaluate vehicle condition using inspection criteria commonly applied in fleet management, automotive auctions, and OEM assessment processes.
Identify visible damage, inconsistencies, potential repair requirements, and discrepancies in vehicle documentation.
Provide clear, structured explanations supporting assessment findings and professional conclusions.
Evaluate the accuracy and completeness of existing damage estimates and inspection reports.
Deliver constructive written and verbal feedback to maintain consistency and quality across project submissions.
Adapt assessment methods to reflect current automotive industry practices and project guidelines.
Requirements
5+ years of professional experience in at least one of the following areas:
Vehicle damage appraisal
Automotive insurance claims
Collision repair assessment
Fleet vehicle inspection
Automotive auction inspection
Strong practical knowledge of automotive damage assessment and vehicle condition evaluation.
Experience reviewing vehicle damage evidence, repair estimates, and inspection documentation.
Ability to identify damage patterns, assess repair requirements, and support findings with objective evidence.
Strong analytical and critical-thinking skills.
Excellent written communication and documentation skills.
Ability to work independently and deliver accurate assessments within established deadlines.
Location: United States; United Kingdom
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking experienced Intelligence Operations and Collection Specialists to contribute to an AI training and evaluation project focused on intelligence operations and national security.
We are particularly interested in professionals with current or previous experience within civilian intelligence agencies, such as the CIA, NSA, MI6/SIS, GCHQ, or equivalent national intelligence organizations.
In this role, you will use your professional expertise to evaluate AI-generated intelligence scenarios, assess the realism of collection methodologies, and identify inaccuracies in operational and analytical materials. Your feedback will help improve how AI systems understand and reason about intelligence operations, collection processes, and national security matters.
Candidates with experience in HUMINT, SIGINT, OSINT, intelligence collection management, or operational planning are especially encouraged to apply. Previous AI experience is not required.
CONTRACT:
Independent Contractor
WORK ARRANGEMENT:
Remote / Flexible
RELEVANT BACKGROUND:
Current or previous civilian intelligence agency experience
Key Responsibilities
Evaluate AI-generated scenarios involving intelligence collection, operational planning, and national security decision-making.
Assess the accuracy, realism, and relevance of intelligence collection methodologies and operational processes.
Review and refine intelligence-related case studies, analytical summaries, and scenario-based materials.
Identify gaps, inconsistencies, unsupported assumptions, and unrealistic representations in AI-generated content.
Evaluate the application of intelligence collection disciplines and relevant operational frameworks.
Assess whether scenarios appropriately reflect civilian intelligence agency procedures, legal authorities, and interagency coordination.
Provide structured, detailed feedback to improve AI reasoning and understanding of intelligence operations.
Apply professional judgment to distinguish realistic intelligence practices from inaccurate or oversimplified representations.
Deliver clear, accurate, and well-organized written assessments within project requirements.
Requirements
Current or previous professional experience within a civilian intelligence agency or equivalent national intelligence organization.
Professional experience in at least one relevant intelligence discipline, including:
Human Intelligence (HUMINT)
Signals Intelligence (SIGINT)
Open-Source Intelligence (OSINT)
Intelligence Collection Management
Intelligence Operations
Understanding of intelligence collection processes, operational frameworks, and national security requirements.
Familiarity with intelligence requirements, collection planning, and intelligence information evaluation.
Strong analytical judgment and the ability to identify inconsistencies and operational inaccuracies.
Excellent written communication skills and the ability to explain complex intelligence concepts clearly.
Ability to work independently and provide structured, high-quality feedback.
Location: United States
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking experienced Federal Reporting and Staff Writing Specialists with a background in the U.S. Department of Defense (DoD) or other federal and military environments to contribute to an AI training and evaluation project.
In this role, you will create, review, and evaluate authentic federal reporting materials, ensuring they reflect the structure, language, accuracy, and professional standards used in government and military communications. You will work with reporting formats such as Weekly Action Reports (WARs), Situation Reports (SITREPs), After-Action Reports, and executive briefings, while helping develop reference materials and evaluation criteria for AI-generated content.
The ideal candidate has at least 3 years of hands-on federal reporting or staff writing experience, strong knowledge of official reporting conventions, and excellent written communication skills. Previous AI experience is not required.
CONTRACT:
Independent Contractor
LOCATION:
Remote — United States Only
MINIMUM EXPERIENCE:
3+ years in federal reporting or staff writing
Key Responsibilities
Create, review, and refine federal reporting artifacts, including WARs, SITREPs, Management Action Reports (MARs), after-action summaries, and executive briefings.
Develop clear, accurate, and professionally structured written responses based on provided prompts and source documentation.
Ensure reporting materials reflect appropriate federal and military writing conventions, terminology, tone, and formatting standards.
Evaluate and grade sample submissions using established guidelines and rubrics.
Assess deliverables for clarity, accuracy, completeness, compliance, and adherence to reporting requirements.
Develop reference documents and high-quality sample responses for different status, activity, and compliance reporting formats.
Contribute to the creation of guidelines, evaluation criteria, and grading rubrics for AI training and assessment.
Provide expert input on task design, reporting requirements, and expected deliverable quality.
Participate in review and feedback cycles to maintain consistent quality and alignment with project standards.
Requirements
At least 3 years of professional experience in federal reporting, staff writing, or a closely related reporting function.
Professional background within the U.S. Department of Defense, U.S. military, or another relevant federal government environment.
Demonstrated experience producing formal, structured reports such as WARs, SITREPs, after-action reports, executive summaries, or similar documents.
Strong understanding of federal and military reporting conventions, official documentation standards, and professional writing practices.
Excellent written communication, editing, and proofreading skills.
Strong attention to detail and the ability to assess written materials for accuracy, clarity, consistency, and compliance.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Ability to explain reporting methodologies and provide structured feedback.
Current residence in the United States.
Ability to handle sensitive information responsibly and follow applicable confidentiality requirements.
Location: Philippines
We are seeking an experienced, detail-oriented, and highly analytical
Medical Biller and RCM Specialist
to support a busy mental health clinic led by Dr. Mann. In this critical revenue-recovery role, you will initially oversee and audit the output of an external, third-party medical billing company whose contract runs through April 2027. With approximately 90 days of pending billing and 500+ outstanding patient encounters, your mission is to identify claim bottlenecks, resolve billing errors, hold the external agency accountable, and directly recapture revenue for the practice.
The ideal candidate possesses
3+ years of U.S. medical billing and coding experience
, specialized background in
mental/behavioral health billing
, and strong familiarity with California payer landscapes, Medi-Cal, and complex state compliance regulations. This position starts as a
part-time role (~20 hours/week)
for the first month with a direct path to
full-time employment
as you take over full in-house billing operations.
Working Environment & Core Schedule
Role Title:
Virtual Medical Billing Specialist & Revenue Oversight Lead
Specialty:
Mental Health / Behavioral Health Clinic
Status:
Part-Time (~20 Hours / Week for Month 1) transitioning to Full-Time based on revenue recovery and operational demand
Schedule:
Flexible 4–5 hours per day within
Monday – Friday, 10:00 AM – 7:00 PM PST
(Pacific Standard Time)
Core Technology Stack:
OnlyMD EMR & Billing System
, Practice VoIP System, Dedicated Company Email Domain
Primary Objective:
Revenue recovery, clearing a 500+ encounter backlog, external billing agency audit, and claim resolution
Top 3 Daily Tasks
External Billing Agency Audit & Monitoring:
Review daily submissions from the current third-party billing company, cross-referencing OnlyMD EMR encounters against filed claims to uncover unbilled encounters, coding errors, and dropped tasks.
Backlog Clearance & Outstanding Claim Follow-Up:
Investigate approximately 90 days of pending billing and 500+ unsubmitted encounters; communicate directly with payors and the billing agency to resolve rejections and denials.
Billing List & Patient Account Management:
Maintain organized billing tracking logs in OnlyMD, resolve patient insurance eligibility discrepancies, and provide Dr. Mann with transparent weekly AR recovery reports.
Core Responsibilities
Third-Party Agency Oversight:
Serve as the practice’s internal watchdog—auditing the external vendor's work, tracking claim transmission cadences, and flagging systematic errors or delays.
Mental Health Billing & Coding Audit:
Ensure accurate CPT/ICD-10 coding for behavioral health encounters, therapy sessions, and psychiatric evaluations within OnlyMD.
Claims Tracking & Denial Management:
Identify root causes for unpaid, rejected, or unsubmitted claims; execute corrective actions, appeals, and resubmissions.
Payor & Regulatory Compliance:
Navigate complex California state medical billing regulations, county/state-specific paperwork, and commercial/government payor guidelines to streamline credentialing and reimbursement.
Full In-House Transition Preparation:
Document billing workflows and prepare the practice to seamlessly bring 100% of billing operations in-house when the third-party contract concludes.
Requirements
3+ Years Medical Billing & Coding Experience:
Proven track record in AR follow-up, claims auditing, denial management, and medical revenue cycle management (RCM).
Mental/Behavioral Health Specialty Background:
Direct experience with mental health billing, psychiatric CPT codes, pre-authorizations, and behavioral health payor rules.
California State & Payer Familiarity:
Proven capacity to master complex state-specific billing rules, California payor guidelines, and local paperwork/credentialing requirements.
Auditing & Agency Management Skills:
Demonstrated experience auditing external billing vendors, tracking down missing encounters, and holding teams accountable to billing metrics.
Schedule Flexibility:
Ability to work part-time (~20 hrs/week) across a flexible schedule within
10:00 AM – 7:00 PM PST
, with full availability to transition to 40 hrs/week full-time.
Remote Workspace Setup:
Dedicated, private, quiet HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet connection, backup internet/power solutions, and a headset.
Preferred Qualifications
Hands-on experience navigating
OnlyMD EMR & Billing System
(or comparable integrated EMR/billing systems).
Experience transitioning a clinic from an outsourced billing agency to an in-house billing structure.
Ideal Candidate Profile
You are a sharp, tenacious medical billing specialist who thrives on solving financial puzzles. You know how to audit an external billing company's work, track down unbilled encounters, untangle complex California mental health claims, and bring cash flow back into the clinic while building an efficient in-house billing system.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Executive Business Partner.
About the job
This position is needed to triage multiple deliverables with competing deadlines, take effective action without knowing the full picture, plan global offsite events, and provide proactive calendar support. You will partner with executives to drive execution on team initiatives in support of business priorities. You will be a part of an incredibly talented team of Executive Business Partners and Administrators.
Responsibilities
In this role, you’ll:
Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars and travel, stack rank meeting requests and redirect as needed.
Serve as the point person for planning global, multi-day team onsite meetings.
Work independently and execute decisions on behalf of your executives while exercising discretion in committing time and evaluating needs.
Manage complex travel on behalf of your executives (domestic and international), prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management.
Act as a point person for your executives’ direct reports, building strong relationships across their team(s) and internal and external stakeholders to progress your executives’ priorities and identify any challenges.
Plan agendas, coordinate logistics for large meetings, draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives.
Collaborate with your peer Executive Business Partners cross-functionally in alignment towards achieving company strategy, goals and objectives.
Develop a deep understanding of the overall business in order to support your leader and team and your own career development.
Collaborate with HR and department leaders to champion company values, foster a positive culture, and support team development programs.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
7+ years’ experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities.
Superior attention to detail, proactiveness, and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills.
Demonstrated ability to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel.
Experience planning domestic and international travel including air travel, hotel accommodations, visa requirements, etc.
Confident abilities to plan and facilitate virtual, in person, or hybrid leadership summits and team-building events.
Experience with contract management, procurement processes and proficiency with common administrative tools (i.e. Zoom, G-Suite, etc.)
Excellent time-management skills, problem solving abilities, ability to anticipate needs and a master multi-tasker.
Desired:
Large event planning experience
Previous support roles within the Tech industry
Understanding of business operating cadences and team requirements to align and maintain rhythms
Prior experience with contract management and procurement processes
Ability to conduct research, create reports or presentations
Managing T&E expenses to budget
Strong written and verbal communication skills
Ability to think outside the box and know when to pivot as needed
Location
This role will be remote and based in the West Coast, USA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700.
Based in the San Francisco Bay area, California: $125,040 - $156,300.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until Nov 16th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Istanbul, Turkey
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
We're looking for a Full Stack Developer (main back end focus) to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great hybrid culture with coworkers locally and across the globe.
There's a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that's a joy to work on – join us!
What you will do in a typical day:
- Tackle interesting performance and scalability challenges.
- Meticulously refactor bunches of reports decimating code size and run time while preserving results.
- Intelligently manage tech debt while simultaneously delivering new features for the business.
- Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EntityFramework and ASP.NET http://asp.net/ Core.
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often.
What you can bring:
- Experienced C# developer.
- Be able to code in C#, SQL and occasionally in Ruby.
- Big Plus: Comfortable reading and modifying Javascript/React.
- Friendly - You will be working in cross function with a lot of cool people!
- Love for data - Our platform provides data intelligence for the digital economy!
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: AU: New South Wales Remote Worker
Workplace: Remote
The role / impact
This senior engineering position plays a central role in transforming how software reliability and observability are delivered across our entire product landscape. You will help set technical direction and build standardised, intelligent observability systems that enable product teams to embrace automated, agentic-first development practices.
Beyond driving technical execution, you will help design robust data pipelines and telemetry frameworks while supporting colleagues across the organisation. Your efforts directly influence how systems operate reliably under load, standardising performance monitoring and accelerating how engineering teams build and release software.
The team / how they connect
You will join our central Observability team within the platform organisation, working alongside engineers dedicated to reliability, platform performance, and data architecture. Operating with high autonomy, the team collaborates remotely across Australia and New Zealand to establish shared reliability benchmarks and support product squads across the business. Communication is transparent, open, and built around collective problem-solving and technical experimentation.
Initially, you will focus on
- Building standardised data pipelines and telemetry layer architectures to enable intelligent, agentic development workflows.
- Implementing open telemetry standards and vendor-agnostic instrumentation across distributed applications.
- Driving platform efficiency, cost optimisation, and monitoring performance metrics across cloud systems.
- Designing automated alerting and reliability scorecards to streamline incident investigation and system health tracking.
Where and how you can work
This position offers flexible remote working arrangements for candidates based across Eastern time zones in Australia. Whether you choose to work entirely from home or access our modern office spaces in Sydney, Melbourne, our flexible setup supports your preferred rhythm alongside regular opportunities for team connection.
Here are some of the things we are looking for
- Experience managing distributed tracing, metrics, and log aggregation within large-scale cloud environments.
- Practical familiarity with OpenTelemetry standards and vendor-agnostic instrumentation techniques.
- Deep understanding of distributed systems architecture and diagnosing platform behavior under high load.
- A strong interest in artificial intelligence tooling, intelligent operational workflows, and data model automation.
- Demonstrated ability to collaborate across engineering teams, share knowledge, and lift platform standards.
- A proactive approach to problem-solving, taking ownership of complex reliability challenges from design to execution.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: New York; Austin; San Francisco; Canada; Seattle; United States; Los Angeles; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
We are hiring for this role on a full-time contract basis to provide paternity leave coverage through the end of June 2027.
Cohere is in a unique and exciting position to grow our go-to-market teams globally! We are hiring for this role on a full-time contract basis to provide paternity leave coverage through the end of June 2027. We are looking for creative, high-performing talent partners who are eager to take on a new challenge as we are in the early stages of building the Talent Acquisition function. In this role, you will master a new domain of recruiting, hire world-class business talent, and influence the scaling of a high-growth Canadian tech company. If you consider yourself resilient, collaborative, influential, and a lifelong learner with an established network, we’d love to hear from you!
As a Talent Partner, you will:
- Build, own, and nurture a strong pipeline of world-class business talent across People, Finance, Revenue, Marketing & Communications, and Operations
- Deliver a world-class recruiting experience that reflects Cohere's premium brand
- Partner with hiring managers and talent partners to find and engage passive talent through creative sourcing methods
- Maintain deep market intelligence on business talent trends and competitive landscape
- Manage comprehensive recruiting funnels in our ATS, updating progress and analytics regularly
- Develop creative, proactive sourcing approaches to optimize the top of the funnel for business roles
- Cultivate relationships with established networks across business communities and industry leaders
- Identify and own additional high-impact talent projects as they emerge
Who you are:
- You have 5+ years of experience recruiting for business roles across Sales, Finance, Revenue, Marketing & Communications, and Operations in markets like EMEA/US etc.
- You have a proven track record of hiring candidates in high-growth and a high-bar environments (startup, technology, AI experience strongly preferred)
- You bring an established, high-profile network in business communities
- You're a creative problem solver who thrives in fast-paced, ambiguous environments
- You're a natural influencer with exceptional relationship-building skills
- You leverage data and analytics to drive sourcing decisions and measure effectiveness
- You're passionate about diversity, equity, and building inclusive business teams
- You have a strategic mindset with the ability to see beyond immediate hiring needs
WHY COHERE
- Impact: Shape the future of AI talent at a cutting-edge company.
- Culture: Collaborative, innovative, and mission-driven.
- Growth: Join a team scaling from 800 to 2000+ over 18 months.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr Accountant (Contract)
6-month contract
San Mateo, CA (Collab)
Role Summary:
We are seeking an experienced and proactive
Senior Accountant (Contractor)
to support our accounting team, with a primary focus on business partnering, process improvements, and accounting oversight across Fixed Assets, Leases, and Intangible Assets.
The ideal candidate will have strong technical accounting knowledge, excellent communication skills, detail oriented and demonstrated experience managing multiple priorities, meet tight deadlines and collaborate effectively across teams
What You’ll Be Doing:
Fixed Assets, Leases & Intangible Assets Accounting
Ø Provide accounting oversight for Fixed Assets, Construction in Progress (CIP), Leases, and Intangible Assets.
Ø Review capitalization assessments to ensure compliance with company accounting policies and applicable IFRS requirements.
Ø Coordinate with Facilities and relevant stakeholders to identify lease additions, modifications, terminations, impairments, and sublease arrangements.
Ø Support month-end and quarter-end close activities, including reconciliations, journal entry preparation and reviews, and variance analysis.
Business Partnering & Stakeholder Management
Ø Act as a primary accounting contact for business partners across Facilities, IT, Corporate Planning, Procurement, AP and other functional teams to understand upcoming projects, capital expenditures, lease changes, and technology implementations that may have accounting implications.
Ø Provide guidance to business stakeholders on capitalization policies, expense recognition, asset useful lives, and other accounting requirements.
Ø Proactively communicate accounting requirements, deadlines, and process changes to business partners.
Ø Collaborate with Technical Accounting on complex transactions requiring additional analysis or interpretation.
Process Improvement & Operational Excellence
Ø Evaluate existing accounting processes for Fixed Assets, Leases, and Intangible Assets to identify inefficiencies, control gaps, and opportunities for automation.
Ø Lead process improvement initiatives to streamline workflows, reduce manual activities, and improve the accuracy and timeliness of financial reporting.
Ø Develop and maintain standardized procedures, process documentation, checklists, and internal controls.
Outsourced Accounting Team Oversight
Ø Provide day-to-day oversight and guidance to the outsourced accounting team responsible for Fixed Assets, Leases, and related accounting activities.
Ø Review deliverables prepared by the outsourced team to ensure completeness, accuracy, and adherence to established timelines.
Ø Serve as an escalation point for accounting questions, unresolved issues, and operational challenges.
Financial Reporting, Controls & Compliance
Ø Support timely and accurate month-end, quarter-end, and year-end financial close activities.
Ø Ensure compliance with IFRS accounting standards, including IAS 16, IAS 38, IFRS 16, and applicable impairment guidance.
Ø Review balance sheet reconciliations and supporting schedules to ensure accuracy and completeness.
Ø Support internal and external audit requests by preparing documentation and coordinating with relevant stakeholders.
What We’re Looking For:
Ø Bachelor's degree in Accounting, Finance, or equivalent. CPA/CA or similar preferred
Ø Minimum of 5–7 years of progressive accounting experience, preferably within a multinational organization.
Ø Strong understanding of general ledger accounting, financial close processes, and balance sheet reconciliations.
Ø Experience with Fixed Assets, Lease Accounting, and Intangible Assets accounting. Working knowledge of IFRS, including IAS 16, IAS 38, IFRS 16, and IAS 36.
Ø Recent SAP/S4 HANA experience strongly preferred.
Ø Demonstrated ability to partner effectively with business stakeholders and cross-functional teams.
Ø Experience identifying, implementing, and driving accounting process improvements.
Ø Advances excel skills
Ø Ability to work in a fast-paced environment within very tight deadlines.
Ø Excellent analytical skills with ability to research independently and efficiently.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$67
—
$100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Queensland Remote Worker; AU: New South Wales Remote Worker; AU: Brisbane (243 Edward St); AU: Victoria Remote Worker
Workplace: Hybrid
The role / impact
Reliability is a top strategic priority at Xero, directly influencing customer trust across more than 3,000 services. In this Site Reliability Engineering role, you will help shift reliability into a front-row discipline, moving beyond reactive fixes to uncover and resolve systemic resilience challenges across our global platform. You will partner closely with product teams to design reliability by default, ensuring our systems withstand unexpected events while supporting millions of small businesses.
You will take ownership of platform health by building automated tooling, championing chaos engineering experiments, and identifying potential failures before they impact customers. From coordinating incident management rituals and post-incident analysis to introducing load-shedding mechanisms, your contributions will directly safeguard platform availability and elevate engineering practices across the organisation.
The team / how they connect
You will join a focused Site Reliability Engineering team spanning Australia and the United States, responsible for incident management strategy, artificial intelligence operations tooling, and high-availability frameworks. The team works in close partnership with product and infrastructure squads across Xero, embedding alongside engineers to resolve shared reliability gaps and implement resilient design patterns. Together, the team shares incident commander responsibilities across regions, turning operational learnings into long-term systemic stability.
The team is currently working on / Initially, you will focus on
- Working across a modern technical stack centred on Kubernetes, AWS (including ECS and managed services), Golang, Python, and C#.
- Developing custom Kubernetes operators to automate storage resizing, alert provisioning, and reliability-by-default capabilities for development teams.
- Enhancing telemetry pipelines to extract AWS-specific metrics from managed services and route actionable alerts directly to product squads.
- Implementing chaos engineering scenarios to test infrastructure failure modes, alongside building API load shedding and rate limiting to protect services against traffic surges.
Where and how you can work
This role offers the flexibility to work remotely from anywhere in Australia, with office hubs available in Sydney, Melbourne, and Brisbane. Whether you prefer working from home or coming into our collaborative spaces for team gatherings and boost days, we provide the autonomy to create a working routine that suits you best.
Here are some of the things we are looking for
- You bring a solid background in site reliability engineering or DevOps, with experience diagnosing and strengthening distributed systems.
- You have practical experience managing containerised workloads in Kubernetes and running infrastructure on cloud platforms such as AWS.
- Your skillset includes practical coding proficiency in Golang, Python, or C#, coupled with curiosity for applying modern AI tools to operational challenges.
- You display strong agency and initiative, proactively identifying operational friction and proposing sustainable technical solutions without waiting for instruction.
- You demonstrate familiarity with incident management, participating in on-call responses and conducting post-incident reviews that translate into permanent fixes.
- You possess clear communication skills, consistently linking technical reliability investments directly to customer needs and measurable business outcomes.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Mentor newer SEs and contribute reusable assets for your industry or team
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Mentor newer SEs and contribute reusable assets for your industry or team
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
УдалённоSouth Africa
УдалённоSerbia; Ukraine; Poland; Georgia; Romania; Bosnia and Herzegovina
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorUnited States; Canada; United Kingdom; Australia; New Zealand; Germany
УдалённоUnited States; United Kingdom
УдалённоUnited States
УдалённоPhilippines
УдалённоseniorRemote - US
УдалённоIstanbul, Turkey
УдалённоseniorThis position offers flexible remote working arrangements for candidates based across Eastern time zones in Australia
УдалённоNew York; Austin; San Francisco; Canada; Seattle; United States; Los Angeles; Toronto; You have a proven track record of hiring candidates in high-growth and a high-bar environments (startup, technology, AI experience strongly preferred); We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
seniorUnited States, San Mateo, CA
ГибридГеография найма не уточнена
ОфисToronto
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA