Location: Manila, Philippines
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Cape Town, South Africa
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Budapest, Hungary
Location:
Hungary (Remote)
Status:
Full-Time | Permanent | Exempt Status
Pay:
USD $50,000 - $60,000
Requirement:
Bachelor's degree or equivalent practical experience
Looking for an impactful and exciting role with a strong focus on product design? Join Productive Playhouse as a Product Manager and help shape the experience across Central and pZero, our company internal linked contributing platform. In this flexible, remote role, you’ll turn user insights and stakeholder needs into thoughtful product solutions while partnering closely with engineering and cross-functional teams. No production frontend coding is required.
Key Responsibilities
Own the daily product loop for Central and pZero, from user evidence and problem definition through requirements, delivery, rollout, and adoption.
Translate user evidence and stakeholder input into clear product briefs and PRDs, including problem, scope, exclusions, success measures, and acceptance criteria.
Lead product design for core Central and pZero workflows, including journey mapping, information architecture, prototyping in Figma or an equivalent tool, and usability testing.
Partner with the external engineering team throughout delivery, clarifying requirements and keeping work moving through review and release.
Bring Product Quality into the work early enough to shape journeys, testability, and release evidence.
Own rollout and adoption for shipped features, ensuring intended users can find, understand, and use new functionality.
Track product outcomes after release, including adoption, task completion, cycle time, rework, defects, support burden, and the amount of follow-up required from the Director of Product.
Own manager-facing and worker-facing product documentation, including onboarding materials, tutorials, how-to guides, and release education.
Maintain a practical, shared design foundation with Iron Forge covering navigation, forms, tables, statuses, errors, permissions, accessibility, and responsive behavior.
Maintain shared product knowledge in company-approved project and knowledge management systems, including roadmap, decisions, user evidence, product behavior, and release learning.
Use approved AI tools and shared skills to improve the speed and quality of research, writing, analysis, prototyping, and documentation.
Collect and prioritize input from Operations, Product Quality, Engineering, support signals, and client programs.
Bring well-supported recommendations, backed by evidence and tradeoffs, to the Director of Product on major product decisions, while owning routine and reversible decisions independently.
Perform other duties and ad-hoc projects as assigned.
Qualifications & Skills
If selected to move forward in the recruitment process, candidates will be required to complete a pre-assessment. Completion of the required assessment is a prerequisite for advancement to the next stage of the selection process.
Bachelor's degree in a relevant field, or equivalent practical experience in product management or a closely related discipline.
Demonstrated experience as a product owner or product manager, ideally within AI workforce product; scope of ownership matters more than years of tenure.
Hands-on product or UX design experience, ideally including journey mapping, prototyping, and usability testing.
Proven ability to turn incomplete or conflicting stakeholder input into a clear, bounded product problem.
Experience working closely with engineering teams as a partner, not solely through ticket handoffs.
Comfort using data to make or evaluate decisions, including recognizing when available data is insufficient.
Experience owning outcomes after release, including adoption, documentation, and iteration based on real usage.
Working familiarity with AI tools for research, writing, prototyping, and documentation, with clear human review and accountability.
Strong written communication skills, able to produce material that developers, operators, managers, and users can act on directly.
Ability to work effectively across distributed teams and manage ambiguity without creating unnecessary noise.
Comfortable inspecting product behavior, reading technical material, and working with data; production coding is not required.
Cross-functional collaboration and conflict resolution skills, with the decisiveness expected of a single-threaded owner.
Work Environment & Physical Requirements
Occasional travel may be required for special meetings, training, or team gatherings at the company’s headquarters or other designated locations.
Routine use of standard office equipment such as computers, phones, filing cabinets, etc.
Strong visual acuity for reviewing detailed documents and data on computer screens.
Manual dexterity for operating a computer, including using a keyboard and mouse.
Ability to lift and carry office supplies or equipment weighing up to 25 pounds.
Clear verbal and written communication skills for collaboration across teams.
Capacity to manage tasks that require prolonged periods of focus and concentration.
Ability to handle the physical demands of a standard workweek, which may include occasional overtime, nights, weekends, and holidays, if needed.
About Us
As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.
Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.
Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.
At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.
Disclaimer
This job description is intended to describe the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties, responsibilities, and scope may change or evolve based on business needs and organizational priorities. Productive Playhouse reserves the right to modify, revise, or reassign responsibilities as necessary, consistent with applicable law.
Equal Employment Opportunity
Productive Playhouse is an equal opportunity employer. We are committed to fostering a diverse, equitable, and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by applicable law.
Employment Relationship
Employment with Productive Playhouse is at-will where permitted by law, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Where local laws require different terms or conditions, the employment relationship will be governed in accordance with applicable legal requirements.
Work Authorization & Verification
All offers of employment are contingent upon the candidate’s ability to provide valid documentation verifying identity and authorization to work in the United States or the applicable hiring location. Productive Playhouse participates in E-Verify where required by law.
Reasonable Accommodation
Productive Playhouse provides reasonable accommodations for qualified individuals with disabilities, in accordance with applicable law. Candidates or employees who require assistance or accommodation to perform the essential functions of the role may contact the Human Resources Department.
Location: Toronto, ON, Canada
About the role:
We’re looking for a proactive, detail-oriented Account Manager to serve as the strategic point of contact for our e-commerce clients. In this role, you’ll bridge client goals with internal execution, ensuring campaigns are delivered on time, performance targets are met, and relationships grow long-term.
You’ll work closely with media buyers, creatives, and strategists to translate business objectives into actionable marketing plans that drive measurable revenue growth for our clients. This is a client-facing role ideal for someone who combines strong communication skills with performance marketing knowledge and a commercial mindset.
About us:
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Responsibilities:
Manage a portfolio of e-commerce client accounts and act as their primary point of contact
Build and maintain strong client relationships focused on retention and growth
Understand client business models, KPIs, margins, and growth targets
Coordinate internal teams to execute campaigns across paid media, creative, email, and other channels
Lead client calls, performance reviews, and strategic planning sessions
Monitor campaign performance and translate data into clear insights and recommendations
Identify upsell and cross-sell opportunities aligned with client goals
Ensure deliverables are completed on time and meet quality standards
Proactively troubleshoot issues and communicate solutions quickly
Prepare reports, presentations, and strategic roadmaps
Requirements:
3+ years experience in account management, client success, or marketing strategy (agency experience preferred)
Strong understanding of digital marketing channels (Meta, Google, email, CRO, etc.)
Experience working with e-commerce brands or DTC businesses
Excellent communication and presentation skills
Analytical mindset with ability to interpret performance data
Strong project management and organizational skills
Ability to manage multiple clients and priorities simultaneously
Commercial awareness and results-driven thinking
Proficiency with reporting tools, dashboards, and project management systems
Fluent English
Additional details:
This is a full-time, remote position
The annual compensation range is $65K-85K USD depending on experience
Location: Dallas, TX, United States
About the role:
We’re looking for a proactive, detail-oriented Account Manager to serve as the strategic point of contact for our e-commerce clients. In this role, you’ll bridge client goals with internal execution, ensuring campaigns are delivered on time, performance targets are met, and relationships grow long-term.
You’ll work closely with media buyers, creatives, and strategists to translate business objectives into actionable marketing plans that drive measurable revenue growth for our clients. This is a client-facing role ideal for someone who combines strong communication skills with performance marketing knowledge and a commercial mindset.
About us:
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Responsibilities:
Manage a portfolio of e-commerce client accounts and act as their primary point of contact
Build and maintain strong client relationships focused on retention and growth
Understand client business models, KPIs, margins, and growth targets
Coordinate internal teams to execute campaigns across paid media, creative, email, and other channels
Lead client calls, performance reviews, and strategic planning sessions
Monitor campaign performance and translate data into clear insights and recommendations
Identify upsell and cross-sell opportunities aligned with client goals
Ensure deliverables are completed on time and meet quality standards
Proactively troubleshoot issues and communicate solutions quickly
Prepare reports, presentations, and strategic roadmaps
Requirements:
3+ years experience in account management, client success, or marketing strategy (agency experience preferred)
Strong understanding of digital marketing channels (Meta, Google, email, CRO, etc.)
Experience working with e-commerce brands or DTC businesses
Excellent communication and presentation skills
Analytical mindset with ability to interpret performance data
Strong project management and organizational skills
Ability to manage multiple clients and priorities simultaneously
Commercial awareness and results-driven thinking
Proficiency with reporting tools, dashboards, and project management systems
Fluent English
Additional details:
This is a full-time, remote position
The annual compensation range is $65K-85K USD depending on experience
Location: Multiple Countries
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Our media organization is growing, and strong performance at scale requires more than talented Media Buyers.
We need leaders who can build the systems, processes, and operating rhythms that allow teams to deliver consistently as client volume grows.
The Media Operations Manager will manage Media Buying teams while owning the systems that support their performance. You will be responsible for turning a group of capable individuals into a well-run operating unit.
You will work closely with Media Buying leadership and cross-functional teams to improve execution, capacity, quality, and team performance.
What You'll Own
Build the team operating system
You will establish clear workflows, operating rhythms, standards, and accountability mechanisms for the teams you manage.
You will determine what needs to happen consistently across accounts and build practical systems that make that possible.
Manage team performance
You will lead Team Leads, Media Buyers, and Media Analysts and hold the team accountable for performance, quality, and execution.
You will create a clear feedback loop between individual performance, team performance, and client outcomes.
Improve operational efficiency
You will identify bottlenecks, recurring errors, unnecessary manual work, and gaps in communication.
You will redesign processes and introduce tools, automation, and documentation where they create meaningful improvements.
Manage capacity and resources
You will monitor workload across teams and make recommendations around account allocation, hiring, staffing, and resource requirements.
As client volume changes, you will ensure the organization has the capacity to support it.
Develop leaders
You will coach Team Leads and high-potential Media Buyers and help build the next layer of leadership within the organization.
Who You Are
You are an experienced media leader who has moved beyond managing your own accounts.
You understand that good teams need clear expectations, reliable systems, strong managers, and accountability. You enjoy finding the reason behind recurring problems and fixing the system instead of repeatedly addressing the symptom.
You have strong paid media judgment, but your primary leverage comes from making other people and teams more effective.
You are comfortable operating with incomplete information and taking ownership of problems that do not come with predefined solutions.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Strong e-commerce experience
Experience managing Media Buyers, Analysts, Team Leads, or similar professionals
Experience building or improving operating processes and team workflows
Strong knowledge of Meta, Google, TikTok, and other paid media platforms
Experience with performance management and team development
Experience managing team capacity and resource allocation
Strong analytical, organizational, and communication skills
Experience in an agency, growth, or high-volume client environment is valuable
Why Join Advantage HQ
This is an opportunity to help build the operating infrastructure behind a rapidly growing media organization.
You will have significant ownership over how teams work, how performance is measured, how capacity is managed, and how we scale without allowing operational complexity to slow us down.
Compensation & Location
$50,000 - $110,000 USD total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by leading teams, building better operating systems, solving recurring problems, and helping a growing media organization scale, we'd love to hear from you.
Location: Multiple Countries
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
At our scale, operational problems rarely exist within one team.
A process that works for five people may fail at fifty. A training gap in one team can become a performance issue across dozens of accounts. Capacity decisions made too late can affect client delivery.
The Senior Media Operations Manager will be responsible for solving these problems at a broader organizational level.
You will lead multiple media teams and managers while building the systems, standards, and processes that allow Advantage HQ's Media Buying organization to scale.
What You'll Own
Scale the Media Operations system
You will identify what is preventing the media organization from operating more efficiently and build systems to address those constraints.
This includes processes for account management, campaign execution, quality control, reporting, escalation, training, and performance management.
Lead multiple teams and managers
You will manage multiple teams through their respective leaders and establish clear expectations for performance, quality, and leadership.
You will develop Managers and Team Leads rather than becoming the escalation point for every operational issue.
Build performance and quality frameworks
You will define the metrics and operating mechanisms used to understand whether teams are performing effectively.
You will identify trends across accounts and teams and turn those insights into organizational improvements.
Own capacity planning
You will work with leadership to understand client growth, team capacity, hiring requirements, and resource allocation.
You will help the organization anticipate capacity constraints rather than reacting after teams become overloaded.
Drive continuous improvement
You will identify opportunities to use technology, AI, automation, and better processes to improve productivity and reduce unnecessary operational work.
You will establish a culture where teams continuously improve how they operate.
Who You Are
You are a systems thinker who understands paid media deeply and knows how to operate through other leaders.
You are comfortable looking across multiple teams and identifying patterns that individual managers may not see.
You are highly analytical but practical. You care about metrics, but you also understand that systems only work when people actually use them.
You enjoy building structure in environments that are still evolving and are comfortable making decisions without having every answer available.
Experience We Value
8+ years of experience in paid media, performance marketing, growth, or a related field
Extensive e-commerce experience
3+ years managing media teams, managers, or multiple team leads
Experience building scalable operating systems and processes
Experience with capacity planning, workforce planning, and resource allocation
Strong understanding of media performance and client delivery
Experience with automation, AI, analytics, or operational technology is valuable
Strong leadership, analytical, and organizational skills
Experience in a high-growth agency, performance marketing, or similar environment
Why Join Advantage HQ
You will have the opportunity to help design how a large-scale media organization actually operates.
Your work will influence how teams are structured, how managers lead, how performance is measured, how resources are allocated, and how Advantage HQ scales its media capabilities without sacrificing quality.
Compensation & Location
$60,000 - $120,000 USD total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by building scalable systems, developing leaders, improving operational performance, and solving complex challenges across multiple teams, we'd love to hear from you.
Location: Philippines
About the role:
You'll be working with some of the biggest DTC brands in the USA, on creative work that actually moves business outcomes, with cutting-edge AI tools and workflows we've built in-house. And you'll be doing it inside one of the fastest-growing companies in U.S. performance marketing.
We're hiring Project Managers to run the day-to-day operations behind our highest-priority accounts. You'll be assigned to multiple top-tier clients and work across the workflows and work streams that keep campaigns moving and performance climbing.
This is an operational role at its core. The work spans creative and analytical territory, from research and copy to QA and reporting, and a lot of it gets done with the AI tools and proprietary systems that give our team an edge.
About us:
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
What you'll actually do
You'll be assigned to multiple high-priority accounts and run operations across them, working alongside Creative Strategists, Performance Analysts, and Influencer Leads. The work is hands-on and detailed:
Writing creative briefs for senior review, drafting and refining ad copy using our AI workflows, running competitor research and brand deep-dives (review mining, Reddit threads, founder interviews, anywhere insights live), studying top-performing scripts across our portfolio and adapting them to specific brand voices, QA-ing new creative against brief and brand guidelines, and reviewing raw footage to flag the best clips for editors.
You'll also handle the operational backbone: keeping projects moving, tracking deliverables, coordinating across creative, strategy, and performance teams, and making sure nothing falls through the cracks.
Training
You're not expected to walk in knowing every discipline you'll touch. We invest the first two weeks in deep training on the fundamentals, including Creative Strategy and the other specialties you'll be supporting. We have proprietary courses, frameworks, and SOPs. Plan to learn fast and apply faster.
Who you are
You have 5+ years of experience in project management, marketing operations, or a similarly detailed cross-functional role. You're obsessive about quality, the kind of person who notices the typo, the off-brand color, the script that doesn't quite hit. You're comfortable working with data and comfortable working with creative, and you don't see those as separate worlds. You've used AI tools in your workflow and you're excited to use more of them. You can write clearly. You read carefully. You're proactive without needing to be told to be. You're fluent in our stack: Asana, Google Sheets, Slack, and modern AI tools. You communicate well in writing because most of our work happens in writing.
Compensation:
$700 - $850 USD per month. Strong performers move into bigger scopes, more strategic accounts, and senior operator seats across the business.
Location:
Fully remote. Work from wherever you do your best work, on London time (GMT/BST).
Location: Manila, Philippines
About the role:
We’re looking for a proactive and detail-oriented Project Manager to help with administrative tasks, support all internal business streams, and work directly with our client partners. This role is ideal for someone who thrives in a fast-paced, dynamic environment and has a strong passion for both organization and client satisfaction.
About us:
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Responsibilities:
Manage day-to-day administrative tasks such as scheduling meetings, organizing files, and preparing reports for management.
Oversee internal project management tools to ensure tasks and deliverables are on track.
Assist in onboarding new clients, ensuring that contracts and statements of work (SOWs) are processed promptly.
Prepare and organize documents, decks, and presentations for internal and client-facing meetings.
Coordinate multiple projects across different business streams, ensuring alignment with timelines, budgets, and KPIs.
Manage project timelines, workflows, and resources to deliver campaigns on time.
Communicate project progress and updates to internal teams and external clients regularly.
Identify potential risks and proactively work with teams to mitigate them.
Serve as a key point of contact for clients to provide status updates and assist with day-to-day inquiries.
Collaborate closely with client partners to understand their needs and ensure the timely delivery of services.
Ensure client satisfaction by responding to questions, concerns, and requests in a timely and professional manner.
Gather client feedback to continuously improve service delivery and campaign outcomes.
Act as a liaison between various departments including creative, strategy, and performance teams to ensure seamless project execution.
Support the account management team in maintaining strong relationships with clients and helping deliver high-quality marketing campaigns.
Participate in team meetings to align on project goals, milestones, and responsibilities.
Help track and measure key performance indicators (KPIs) for both client campaigns and internal operations.
Assist in preparing performance reports and analytics to share with clients.
Organize and maintain accurate records for all projects, including client information, timelines, and deliverables.
Ideal candidate profile
2-5 years of project management experience, preferably in a marketing or agency environment.
Exceptional attention to detail, with the ability to manage multiple projects simultaneously.
Excellent verbal and written communication skills; able to work effectively with clients and cross-functional teams.
Proficient in project management software (e.g., Asana, Monday.com) and G-Suite.
Ability to work efficiently under tight deadlines while maintaining a high level of accuracy and professionalism.
A proactive mindset with the ability to anticipate needs and offer creative solutions.
Demonstrated experience in client-facing roles, with a passion for delivering exceptional service.
Compensation:
The compensation range is $900-$1,300 USD a month.
This role is a contracted role, candidates should be prepared to operate as self-employed contractors.
Location:
All of our team is working completely remotely. Yes, that’s right! Work remotely from wherever you want! We’ll make sure your working experience is as comfortable as possible!
Location: Philippines
About the role:
We’re looking for a proactive and detail-oriented Project Manager to help with administrative tasks, support all internal business streams, and work directly with our client partners. This role is ideal for someone who thrives in a fast-paced, dynamic environment and has a strong passion for both organization and client satisfaction.
About us:
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Responsibilities:
Manage day-to-day administrative tasks such as scheduling meetings, organizing files, and preparing reports for management.
Oversee internal project management tools to ensure tasks and deliverables are on track.
Assist in onboarding new clients, ensuring that contracts and statements of work (SOWs) are processed promptly.
Prepare and organize documents, decks, and presentations for internal and client-facing meetings.
Coordinate multiple projects across different business streams, ensuring alignment with timelines, budgets, and KPIs.
Manage project timelines, workflows, and resources to deliver campaigns on time.
Communicate project progress and updates to internal teams and external clients regularly.
Identify potential risks and proactively work with teams to mitigate them.
Serve as a key point of contact for clients to provide status updates and assist with day-to-day inquiries.
Collaborate closely with client partners to understand their needs and ensure the timely delivery of services.
Ensure client satisfaction by responding to questions, concerns, and requests in a timely and professional manner.
Gather client feedback to continuously improve service delivery and campaign outcomes.
Act as a liaison between various departments including creative, strategy, and performance teams to ensure seamless project execution.
Support the account management team in maintaining strong relationships with clients and helping deliver high-quality marketing campaigns.
Participate in team meetings to align on project goals, milestones, and responsibilities.
Help track and measure key performance indicators (KPIs) for both client campaigns and internal operations.
Assist in preparing performance reports and analytics to share with clients.
Organize and maintain accurate records for all projects, including client information, timelines, and deliverables.
Ideal candidate profile
2-5 years of project management experience, preferably in a marketing or agency environment.
Exceptional attention to detail, with the ability to manage multiple projects simultaneously.
Excellent verbal and written communication skills; able to work effectively with clients and cross-functional teams.
Proficient in project management software (e.g., Asana, Monday.com) and G-Suite.
Ability to work efficiently under tight deadlines while maintaining a high level of accuracy and professionalism.
A proactive mindset with the ability to anticipate needs and offer creative solutions.
Demonstrated experience in client-facing roles, with a passion for delivering exceptional service.
Compensation:
The compensation range is $900-$1,300 USD a month.
This role is a contracted role, candidates should be prepared to operate as self-employed contractors.
Location:
All of our team is working completely remotely. Yes, that’s right! Work remotely from wherever you want! We’ll make sure your working experience is as comfortable as possible!
Location: Philippines
About the role:
We’re looking for a proactive and detail-oriented Project Manager to help with administrative tasks, support all internal business streams, and work directly with our client partners. This role is ideal for someone who thrives in a fast-paced, dynamic environment and has a strong passion for both organization and client satisfaction.
Responsibilities:
Manage day-to-day administrative tasks such as scheduling meetings, organizing files, and preparing reports for management.
Oversee internal project management tools to ensure tasks and deliverables are on track.
Assist in onboarding new clients, ensuring that contracts and statements of work (SOWs) are processed promptly.
Prepare and organize documents, decks, and presentations for internal and client-facing meetings.
Coordinate multiple projects across different business streams, ensuring alignment with timelines, budgets, and KPIs.
Manage project timelines, workflows, and resources to deliver campaigns on time.
Communicate project progress and updates to internal teams and external clients regularly.
Identify potential risks and proactively work with teams to mitigate them.
Serve as a key point of contact for clients to provide status updates and assist with day-to-day inquiries.
Collaborate closely with client partners to understand their needs and ensure the timely delivery of services.
Ensure client satisfaction by responding to questions, concerns, and requests in a timely and professional manner.
Gather client feedback to continuously improve service delivery and campaign outcomes.
Act as a liaison between various departments including creative, strategy, and performance teams to ensure seamless project execution.
Support the account management team in maintaining strong relationships with clients and helping deliver high-quality marketing campaigns.
Participate in team meetings to align on project goals, milestones, and responsibilities.
Help track and measure key performance indicators (KPIs) for both client campaigns and internal operations.
Assist in preparing performance reports and analytics to share with clients.
Organize and maintain accurate records for all projects, including client information, timelines, and deliverables.
Ideal candidate profile
3-5 years of project management experience, preferably in a marketing or agency environment.
Exceptional attention to detail, with the ability to manage multiple projects simultaneously.
Excellent verbal and written communication skills; able to work effectively with clients and cross-functional teams.
Proficient in project management software (e.g., Asana, Monday.com) and G-Suite.
Ability to work efficiently under tight deadlines while maintaining a high level of accuracy and professionalism.
A proactive mindset with the ability to anticipate needs and offer creative solutions.
Demonstrated experience in client-facing roles, with a passion for delivering exceptional service.
Compensation:
The compensation range is $1,000-$1,500 USD a month.
This role is a contracted role, candidates should be prepared to operate as self-employed contractors.
Location:
All of our team is working completely remotely. Yes, that’s right! Work remotely from wherever you want! We’ll make sure your working experience is as comfortable as possible!
Location: Philippines
About the Role
You'll be working with some of the biggest DTC brands in the USA, on creative work that actually moves business outcomes, with cutting-edge AI tools and workflows we've built in-house. And you'll be doing it inside one of the fastest-growing companies in U.S. performance marketing.
We're hiring Project Managers to run the day-to-day operations behind our highest-priority accounts. You'll be assigned to multiple top-tier clients and work across the workflows and work streams that keep campaigns moving and performance climbing.
This is an operational role at its core. The work spans creative and analytical territory, from research and copy to QA and reporting, and a lot of it gets done with the AI tools and proprietary systems that give our team an edge.
What You'll Actually Do
You'll be assigned to multiple high-priority accounts and run operations across them, working alongside Creative Strategists, Performance Analysts, and Influencer Leads. Your responsibilities will include:
Develop and submit creative briefs for senior review.
Draft, edit, and refine advertising copy using our internal AI workflows.
Conduct competitor research and in-depth brand analysis, including review mining, Reddit and community insights, founder-led content, and other relevant sources.
Analyze top-performing scripts across our portfolio and adapt them to align with individual brand voice, positioning, and audience.
Perform quality assurance on creative outputs to ensure alignment with briefs, brand guidelines, and quality standards.
Review raw content and footage to identify high-potential clips for editing and production.
Manage day-to-day project workflows to ensure projects stay on track and are delivered on time.
Track deliverables, deadlines, owners, and blockers while maintaining clear visibility on project status.
Coordinate across creative, strategy, performance, and other teams to ensure alignment and smooth execution.
Ensure deadlines, priorities, and key tasks are met, proactively identifying and preventing gaps or delays.
You'll also be expected to communicate clearly, stay highly organized, and take ownership of projects from start to finish. The goal is to keep work moving, maintain a high standard of quality, and make sure nothing falls through the cracks.
Training
You're not expected to walk in knowing every discipline you'll touch. We invest the first two weeks in deep training on the fundamentals, including Creative Strategy and the other specialties you'll be supporting. We have proprietary courses, frameworks, and SOPs. Plan to learn fast and apply faster.
Who You Are
You have 5+ years of experience in project management, marketing operations, or a similarly detailed cross-functional role. You're obsessive about quality—the kind of person who notices the typo, the off-brand color, or the script that doesn't quite hit.
You're comfortable working with both data and creative, and you don't see those as separate worlds. You've used AI tools in your workflow and you're excited to use more of them. You can write clearly, read carefully, and proactively identify issues without needing to be told.
You're fluent in our stack: Asana, Google Sheets, Slack, and modern AI tools. You communicate well in writing because much of our work happens asynchronously.
About Us
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary technology, including:
A creator marketplace managing over 80,000 influencer partnerships monthly
An AI-powered platform to streamline discovery, outreach, and whitelisting
Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We're trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Compensation
$1,000–$1,300 USD per month.
Strong performers move into bigger scopes, more strategic accounts, and senior operator seats across the business.
Location
Fully remote. Work from wherever you do your best work, on London time (GMT/BST).
Location: Rio de Janeiro, Brazil
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Our media organization is growing, and strong performance at scale requires more than talented Media Buyers.
We need leaders who can build the systems, processes, and operating rhythms that allow teams to deliver consistently as client volume grows.
The Media Operations Manager will manage Media Buying teams while owning the systems that support their performance. You will be responsible for turning a group of capable individuals into a well-run operating unit.
You will work closely with Media Buying leadership and cross-functional teams to improve execution, capacity, quality, and team performance.
What You'll Own
Build the team operating system
You will establish clear workflows, operating rhythms, standards, and accountability mechanisms for the teams you manage.
You will determine what needs to happen consistently across accounts and build practical systems that make that possible.
Manage team performance
You will lead Team Leads, Media Buyers, and Media Analysts and hold the team accountable for performance, quality, and execution.
You will create a clear feedback loop between individual performance, team performance, and client outcomes.
Improve operational efficiency
You will identify bottlenecks, recurring errors, unnecessary manual work, and gaps in communication.
You will redesign processes and introduce tools, automation, and documentation where they create meaningful improvements.
Manage capacity and resources
You will monitor workload across teams and make recommendations around account allocation, hiring, staffing, and resource requirements.
As client volume changes, you will ensure the organization has the capacity to support it.
Develop leaders
You will coach Team Leads and high-potential Media Buyers and help build the next layer of leadership within the organization.
Who You Are
You are an experienced media leader who has moved beyond managing your own accounts.
You understand that good teams need clear expectations, reliable systems, strong managers, and accountability. You enjoy finding the reason behind recurring problems and fixing the system instead of repeatedly addressing the symptom.
You have strong paid media judgment, but your primary leverage comes from making other people and teams more effective.
You are comfortable operating with incomplete information and taking ownership of problems that do not come with predefined solutions.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Strong e-commerce experience
Experience managing Media Buyers, Analysts, Team Leads, or similar professionals
Experience building or improving operating processes and team workflows
Strong knowledge of Meta, Google, TikTok, and other paid media platforms
Experience with performance management and team development
Experience managing team capacity and resource allocation
Strong analytical, organizational, and communication skills
Experience in an agency, growth, or high-volume client environment is valuable
Why Join Advantage HQ
This is an opportunity to help build the operating infrastructure behind a rapidly growing media organization.
You will have significant ownership over how teams work, how performance is measured, how capacity is managed, and how we scale without allowing operational complexity to slow us down.
Compensation & Location
$50,000 - $110,000 USD total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by leading teams, building better operating systems, solving recurring problems, and helping a growing media organization scale, we'd love to hear from you.
Location: Edinburgh, IN, United States
Program Manager
About SITE 525
SITE 525 is at the forefront of delivering cutting-edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high-fidelity training environments that simulate the challenges of modern information warfare.
SITE 525 is seeking a Program Manager for the Cybertropolis Technology Environment Platform (CTEP) contract. The CTEP provides a one-of-a-kind platform for DoD and Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners to conduct training or Research, Development, Testing & Experimentation (RDT&E) in a wide variety of emerging technology areas, but primarily related to cyberspace and cyber-electromagnetic (CEMA) operations. The CTEP Project Manager will oversee and provide CTEP customer support for cyber testing and training events and exercises, including gathering and implementing event requirements.
This position is located in Edinburgh, Indiana on Camp Atterbury and is contingent upon award.
Responsibilities
Perform overall management of the Contractor effort, including directing all contractor/subcontractor personnel and performance reporting.
Conduct tours and briefings for senior state and national-level leaders.
Represent the Program at various national level working groups and planning conferences.
Conduct high-level engagements at the Joint Staff, Department of Army, National Guard Bureau and Office of the Secretary of Defense (OSD) levels.
Required Qualifications
Certified Project Management Professional (PMP), Certified Program Management Professional (PgMP), or Level III Program Management Certification from the Defense Acquisition University.
Documented experience of at least five years’ in Project/Program Manager position managing project budgets and procurement in excess of $5 Million dollars per program.
Minimum 10 years’ experience within the last 20 years in Program Management or senior level DoD experience:
Military field grade officer or above or a senior Non-Commissioned Officer of rank E-8 or above
DoD civilian of paygrade GS13 or higher
Defense Industry Civilian professional with at least 10 years of experience working with Senior level DoD personnel
Program Manager candidate must have at least one year of experience managing one of the following programs:
Information Technology Program
Operational Technology Program
Information Assurance Program
Cyber Training Program
Cyber Testing Program
Cyber Range Program
OR a Technology-oriented Program related to one of the above
Master’s degree required.
Proficient in Microsoft Office.
Current ACTIVE TS/SCI Clearance.
Possess a valid motor vehicle operator’s license and GSA vehicle license.
Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status, and any other characteristic protected by federal, state, and local law.
If you require an accommodation to apply for a position with the company please email accommodation@idsinternational.com.
Location: Edinburgh, IN, United States
About SITE 525
SITE 525 is at the forefront of delivering cutting‑edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high‑fidelity training environments that simulate the challenges of modern information warfare. This Operations Manager role will support the Muscatatuck Training Center Advanced Cyber Center – Testing, Training & Experimentation (MACC‑TTE) contract and is contingent upon award. The position is located at Camp Atterbury in Edinburgh, IN.
Responsibilities
Lead day‑to‑day MACC‑TTE operations, maintenance, development, and customer support, ensuring continuity of operations and mission readiness.
Plan and execute testing and training events by integrating sponsor requirements, coordinating resources, and ensuring compliance with contract objectives.
Manage staffing, budgets, deliverables, and schedules; monitor performance metrics and risks; report regularly to the Program Manager and government client.
Serve as Deputy Program Manager, acting for the PM when required and representing the program to senior DoD and National Guard stakeholders.
Drive process improvements, quality management, and compliance with DoD, NGB, and Army regulations and contract requirements.
Required Qualifications
Active TS/SCI clearance and ability to maintain it.
Ten or more years of program or operations management experience in DoD or similar large‑scale technology programs (cyber range, IT/OT, information warfare).
Proven track record leading multi‑disciplinary teams in planning and executing complex training and test events, with expertise in integrating technical, logistical, and operational requirements.
Demonstrated ability to manage budgets and schedules for programs exceeding $5 million.
Bachelor’s degree in engineering, computer science, business, or related discipline; PMP or equivalent certification.
Preferred Qualifications
Experience with cyber‑range operations, training support, and Joint/Interagency coordination.
Familiarity with National Guard Bureau, Joint Staff, or Army acquisition processes.
Ability to work across cybersecurity, networking, systems engineering, and RF teams.
IAT Level 2 certification (e.g., Security+ CE).
Location: Arlington, VA, United States
Job Title
Program Manager
Why IDS?
IDS believes in resolving conflict and building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
This position is contingent upon contract award.
Location
Gov site (NCR)
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier, or later reporting based on customer requirement
s.
Job Description
IDS is seeking an experienced
Program Manager
to lead, oversee, and execute complex, large-scale programs supporting government and defense missions. This role is responsible for full lifecycle program leadership, including resource planning, milestone execution, cost management, personnel supervision, stakeholder coordination, and alignment with organizational and mission priorities. The Program Manager will apply proven methodologies and strong leadership principles to guide diverse teams, subcontractors, and multifunctional efforts in support of high-visibility programs.
Key Duties
• Plan, direct, and manage methodologies and program operations, ensuring effective manpower utilization, compliance with standards, training execution, and overall performance optimization.
• Lead problem resolution efforts, manage employee relations (including subcontractor personnel), and oversee cost, budget, and schedule performance.
• Supervise and guide employees across various labor categories and skill levels.
• Coordinate with Service Headquarters and/or DoD leadership to ensure program objectives and mission requirements are achieved.
• Develop and maintain program schedules, resource plans, risk assessments, mitigation strategies, and reporting deliverables.
• Ensure program activities meet quality, security, and contractual requirements.
• Communicate effectively with internal and external stakeholders, providing timely briefs, updates, and decision-support materials.
• Drive continuous improvement initiatives that enhance program efficiency and effectiveness.
Requirements
• Bachelor’s degree in engineering, scientific, technical, management, or a related discipline.
• 8–10 years of experience:
• Planning, directing, and managing complex projects and operations of similar size and complexity, including manpower utilization, standards, training, problem resolution, employee relations, cost, budget, and milestone management.
• Managing and supervising employees across diverse labor categories and skill levels.
• Working with Service Headquarters and/or DoD leadership.
• TOP SECRET/SCI clearance required.
Questions?
Please reach out to
lolney@idsinternational.com
for additional questions or information.
Location: Fort Bragg, NC, United States
Facility Operations Manager
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Facility Operations Manager (FOM) to support the management and operation of an Army Mission Command Training Center/Complex. The FOM will support facility management activities and coordinate maintenance, security, safety, and Directorate of Public Works (DPW) support requirements.
Key Duties
• Facility management and operations of an Army Mission Command Training Center/Complex.
• Supervision of maintenance, security, and safety of facilities.
• Perform humidity/air conditioning and controls checks.
• Submit and track DPW services or work orders for AC/heat, plumbing, electrical, etc.
• Support requirements in accordance with Army Directorate of Public Works (DPW) regulations and procedures.
Requirements
• Bachelor’s degree. Ten years of Special Forces experience may substitute for academic degrees.
• Secret clearance.
• Two years of experience in facility management and operations of an Army Mission Command Training Center/Complex.
• Two years of experience in supervision of maintenance, security, and safety of facilities.
• U.S. Army Directorate of Public Works (DPW) Repair and Upgrade (R&U) training and experience.
• Experience performing humidity/air conditioning and controls checks.
• Experience submitting and tracking DPW services or work orders for AC/heat, plumbing, electrical, etc. with emphasis on Army Directorate of Public Works (DPW) regulation and procedures.
Preferred Qualifications
• Certified Project Manager.
• Experience performing key control and fire marshal functions.
• Defense Information Systems for Security (DISS) training.
• Excellent interpersonal and communication skills.
• Attention to detail and project coordination skills.
• Four years’ experience as a senior supervisor.
• Two years of management and operations experience of a Training Center or Complex (MTC, NTC, JRTC, etc.).
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Job Title
Multidomain Operations Manager (Project Management Specialist II)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Multidomain Operations Manager (Project Management Specialist II) to support the planning, development, coordination, and execution of complex multidomain operations projects. The selected candidate will lead efforts focused primarily on Electronic Warfare (EW) operations, with a secondary focus on Cyber Operations, while supporting integration across multiple operational domains. This position requires a proven ability to manage large-scale projects, coordinate with internal and external stakeholders, establish responsibilities, manage schedules and budgets, and ensure successful execution of mission requirements. The ideal candidate will bring a strong understanding of multidomain operations and the ability to synchronize efforts across diverse organizations and functional areas.
Key Duties
• Plan, scope, develop, design, and direct major multidomain operations projects.
• Lead project efforts focused on Electronic Warfare operations and related mission requirements.
• Support integration of Cyber Operations into multidomain planning and execution activities.
• Coordinate with external agencies, organizations, and stakeholders to achieve project objectives.
• Collaborate with internal functional elements to establish responsibilities and align expectations.
• Develop and maintain project schedules, milestones, and deliverables.
• Monitor project execution to ensure requirements, timelines, and objectives are met.
• Control and manage project budgets and resource allocations.
• Facilitate communication and coordination among participating organizations and mission partners.
• Identify project risks and develop mitigation strategies to support successful outcomes.
• Support multidomain operational planning and integration activities across various mission areas.
• Provide project status updates, reports, and recommendations to leadership and stakeholders.
Requirements
• Bachelor's degree or equivalent experience.
• Active Top Secret security clearance required.
• Minimum of 8–10 years of experience planning, scoping, developing, designing, and directing major projects with broad requirements in Multidomain Operations.
• Experience focused on Electronic Warfare operations with a secondary focus on Cyber Operations.
• Preferred experience in Electronic Warfare.
• Cyber Operations and Intelligence Operations experience will be considered.
• Demonstrated experience coordinating with external contributing agencies and organizations.
• Demonstrated experience coordinating with various functional elements within an organization.
• Demonstrated experience establishing responsibilities and setting expectations across stakeholders.
• Demonstrated experience controlling and managing project budgets and schedules.
Compensation
• Competitive Hourly Pay
• Benefits
Cape Town, South Africa
Budapest, Hungary
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