Location: Paris
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Build and lead a practical, high-trust health and safety program for Mistral AI’s rapidly expanding data center operations. You will protect employees, contractors and visitors while enabling safe deployment and operation of increasingly dense AI compute infrastructure across colocation sites. You will turn complex operational risks into clear standards, effective controls and measurable improvements.
Operating context & accountability
You will be the safety partner to Data Center Operations, IT Operations, infrastructure delivery, Security, Legal and People teams, and work directly with colocation operators, installation contractors and OEM service partners. Your remit spans live sites, deployment projects, commissioning and transitions into operations. You will ensure that safety responsibilities are clearly defined and that Mistral-controlled activities meet applicable requirements while challenging partner performance where shared interfaces create risk.
Key responsibilities - safety management and compliance
- Own the operational health and safety management framework for the data center portfolio: policy, critical-risk standards, annual objectives, assurance calendar, risk registers, incident classifications, documentation and management reporting.
- Interpret applicable occupational health and safety requirements with local specialists; translate them into site-level expectations, control plans and auditable evidence across different countries.
- Lead regular risk assessments, inspections and assurance reviews; prioritize findings by severity and exposure, assign owners and verify corrective actions have actually reduced risk.
- Create consistent arrangements for site access, inductions, competency checks, contractor onboarding, safety briefings and refresher training, including evidence of completion.
- Develop meaningful leading and lagging indicators, including high-potential near misses, overdue critical actions, training coverage, contractor observations and incident trends; present clear recommendations to leadership.
- Support supplier selection and contract reviews by defining appropriate safety requirements, escalation expectations and minimum standards for colocation and technical service partners.
Key responsibilities - operational and technical risk
- Provide safety oversight for electrical work interfaces, energized equipment, isolation and lockout/tagout, switching coordination, arc-flash exposure and simultaneous activities in live data halls.
- Assess safe systems of work for heavy rack deliveries, lifting and rigging, material handling, battery systems, working at height, temporary works, confined spaces where relevant and high-density IT installation.
- Review method statements, risk assessments, permits to work and job safety analyses for high-risk activities, ensuring that scope, boundaries, competence, emergency arrangements and hold points are understood.
- Partner with engineering teams on the risks introduced by direct-to-chip liquid cooling, CDUs, coolant handling, pressurized circuits, leak detection, hot surfaces and changing rack densities.
- Participate in readiness reviews before energization, commissioning, major deployments and changes in operating configuration; confirm critical safety issues are resolved or escalated before work proceeds.
- Coordinate emergency planning and drills with colocation operators and emergency responders for fire, evacuation, electrical incidents, coolant leaks, medical emergencies and loss of critical infrastructure.
Key responsibilities - investigations and culture
- Lead or coordinate investigations of incidents, unsafe conditions and high-potential near misses involving Mistral activities; use structured causal analysis and share actionable learning across the portfolio.
- Challenge the completeness and quality of provider or contractor investigations when Mistral personnel or equipment may be exposed; track preventive measures through verification.
- Coach engineers, managers and vendors to identify hazards early, stop unsafe Mistral-controlled work and raise concerns without hesitation.
- Build strong partnerships with operations, construction, logistics, physical security, compliance and HR; communicate safety expectations clearly in written guidance, training and site discussions.
- Provide practical support to other regions during major incidents, rapid expansion or unusual operational risk.
What success looks like
- Critical activities are governed by clear, adopted controls and a consistent standard across sites.
- High-severity findings are visible, owned and resolved; incident learning results in verified preventive action.
- Site and contractor training, emergency readiness and compliance evidence are maintained and readily accessible.
- The safety program scales with infrastructure growth without creating unnecessary bureaucracy.
Minimum qualifications
- At least 5 years of practical health and safety experience in operational, industrial, construction or mission-critical environments.
- Experience implementing safety programs, contractor controls, inspections, risk assessments, investigations and training.
- Working knowledge of occupational safety regulations and high-risk work controls; ability to coordinate country-specific requirements.
- Strong communication and influencing skills across technical teams, suppliers and senior stakeholders; fluent professional English.
- Ability to work regularly on site and travel between data center locations; valid driving licence where required for site access.
Preferred qualifications
- Data center, manufacturing, power infrastructure or complex construction experience involving employees and multiple contractors.
- Experience with electrical safety, critical mechanical systems, commissioning and work in live operational facilities.
- Recognized HSE qualification and familiarity with ISO 45001-based management systems.
- Experience with international portfolios, colocation operators and high-density IT or liquid-cooled systems.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
ОфисParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma’s AI Insights team, within Research, is hiring a builder with exceptional design craft and deep AI fluency. You will report to Noam Segal, Director of AI Insights.
You will build internal AI products that help Figmates understand our customers and their needs. These products will scale customer intimacy across Figma and inform product and business decisions.
You enjoy figuring things out by making them. You own products from the first idea through design, building, evaluation, and adoption. You build primarily with AI tools and apply strong design and product judgment throughout. You ship early, improve rapidly, and hold internal experiences to the care expected of customer-facing Figma products.
This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States.
What you’ll do at Figma:
Identify where Figmates need better customer understanding. Choose opportunities where an internal product can make a meaningful difference
Design clear, compelling experiences that help employees find customer evidence, understand needs, and make informed decisions
Use AI tools to build and ship internal products. Own the work from initial concept through launch and continued use
Ship focused versions early. Improve them rapidly through feedback, actual use, and careful attention to interaction and visual details
Define a high quality bar for AI behavior, evidence quality, and usability. Build evaluations that expose failures and verify improvements
Partner with Research, Design, Product, Engineering, and internal users to launch products and support adoption
Demonstrate what you build, explain your decisions, and share reusable tools and practices. Measure whether the products improve customer understanding
We’d love to hear from you if you have:
Demonstrated exceptional design craft through a background in UX or product design, with strong interaction design, visual judgment, and the ability to simplify complex workflows without sacrificing important details
Build and shipped impactful products by turning ambitious ideas into working solutions using AI tools, demonstrating significant hands-on contributions, strong execution, and sustained value beyond initial prototypes
Applied deep AI fluency to build sophisticated workflows that connect models, data, and tools, troubleshoot failures across prompts and integrations, and translate emerging capabilities into effective products
Exercised strong product judgment by identifying unmet user needs, translating complex customer information into intuitive experiences, and making thoughtful tradeoffs across scope, quality, and speed
While it’s not required, it’s an added plus if you also have:
Hold an academic background in design, interaction design, or human-computer interaction
Bring a track record in customer research or in building research platforms and tools that help employees explore customer evidence
Align teams around product priorities, communicate a clear point of view, and drive adoption by resolving competing needs with clear tradeoffs
Build evaluations based on realistic tasks to verify the accuracy, evidence quality, and usability of AI-powered products
Demonstrate familiarity with Figma’s products
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the default tool of choice for high-performance teams to build their products. A fully remote company from the start, our team is distributed across the US, Latin America, and Europe. No matter where we come from, we are makers at our core. We love new challenges and care deeply about the quality of our work.
Role summary
We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches.
In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time.
What you’ll do
- Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned
- Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively
- Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized
- Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly
- Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables
- Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work
- Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates
What we’re looking for
- 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio
- Strong organizational skills and the ability to manage multiple projects and competing priorities
- Excellent communication skills and confidence working with creative teams and cross-functional stakeholders
- A proactive, self-directed approach with strong ownership and attention to detail
- Good creative judgment and an appreciation for high-quality design and craftsmanship
- Experience working with designers, developers, and other creative disciplines
- Bonus: A background in design or hands-on experience with creative tools and workflows
What we offer
- Interesting and challenging work
- Work-life balance
- Competitive salary and equity
- Employee-friendly equity terms (early exercise, extended exercise)
- Stipend to set up your home office
- Paid lunch and coffee during workdays
- Work remotely, no commuting to the office
- Paid co-working space/desk at an office
- Health, dental, and vision insurance (US)
- Regular team events and offsites
- 5 weeks of paid vacation
- 4 months of paid parental leave
Learn more about Linear
- A story about our mission: Read Me https://linear.app/readme
- Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web
Location: North America; Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the default tool of choice for high-performance teams to build their products. A fully remote company from the start, our team is distributed across the US, Latin America, and Europe. No matter where we come from, we are makers at our core. We love new challenges and care deeply about the quality of our work.
Role summary
We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches.
In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time.
What you’ll do
- Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned
- Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively
- Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized
- Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly
- Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables
- Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work
- Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates
What we’re looking for
- 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio
- Strong organizational skills and the ability to manage multiple projects and competing priorities
- Excellent communication skills and confidence working with creative teams and cross-functional stakeholders
- A proactive, self-directed approach with strong ownership and attention to detail
- Good creative judgment and an appreciation for high-quality design and craftsmanship
- Experience working with designers, developers, and other creative disciplines
- Bonus: A background in design or hands-on experience with creative tools and workflows
What we offer
- Interesting and challenging work
- Work-life balance
- Competitive salary and equity
- Employee-friendly equity terms (early exercise, extended exercise)
- Stipend to set up your home office
- Paid lunch and coffee during workdays
- Work remotely, no commuting to the office
- Paid co-working space/desk at an office
- Health, dental, and vision insurance (US)
- Regular team events and offsites
- 5 weeks of paid vacation
- 4 months of paid parental leave
Learn more about Linear
- A story about our mission: Read Me https://linear.app/readme
- Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web
Location: Borlänge, Dalarna
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE MISSION
You will work every day on the racks that power one of Sweden's largest AI clusters.
Mistral's compute footprint is our single largest investment and the foundation of our AI research and engineering. We're hiring Data Center Hardware Engineers to keep our clusters healthy, safe and growing — hands-on, in the data center at the intersection of high-performance computing and physical infrastructure.
You'll join a small, senior team working at a scale few engineers get to experience: GPU-dense racks (next-generation platforms), high-speed interconnects, liquid-cooled systems — with new sites under development in France and beyond.
Hardware here is not someone else's problem. As part of a small on-site team, you carry responsibility for it end to end.
Location: On-site at our data center in Dalarna region.
WHAT YOU'LL DO
- Diagnose & repair server and cluster hardware: CPUs, memory, drives, NICs, GPUs, PSUs and interconnect problems (switches, cables, transceivers; Ethernet/InfiniBand).
- Intervene safely — power-off/lockout, ESD discipline, pre/post-work checklists, tidy and safe work areas.
- Capture everything — photos, serials, test results; open, update and close tickets with notes the next engineer can act on.
- Manage parts — receive, label and track inventory; run RMAs and coordinate with vendors.
- Help us get better — feed recurring anomalies into monitoring, alerts and SOPs; contribute small scripts (Python/Bash) if you have those skills.
- Be a good teammate — clear status updates, honest handovers and respect for the people around you.
ABOUT YOU
- Hands-on comfort in data centers or server hardware — you can (or will quickly learn to) work cleanly in racks: rails, cabling, labeling, mounting.
- Disciplined and meticulous: checklists aren't bureaucracy to you, they're craftsmanship.
- Practical electrical basics: power-off procedures, PPE, short-circuit risk awareness.
- Basic Linux (boot checks, logs) — scripting is a plus, not a requirement.
- Physically able to work in racks (lift, mount, maneuver) in a data center environment.
- Comfortable in a 24/7 operation, including a rotating on-call with emergency response expectations.
- Driver's licence (B) for travel between our sites.
Even if you don't match every criterion
Many of our best hardware engineers came from research labs, telecoms, IT services or the military. If you are rigorous, curious and genuinely motivated by hardware at scale, we would be glad to hear from you — we assess demonstrated scope rather than keyword matching.
NICE TO HAVE
- HPC/AI/cloud production experience at scale; large-fleet server install and maintenance.
- Networking fundamentals (Ethernet/InfiniBand) beyond basics.
- Vendor/RMA tooling, ticketing (Jira/ServiceNow), inventory systems.
- Python/Bash automation for checks, capture, inventory or reporting.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
What keeps players coming back to a digital marketplace, and how should D&D Beyond grow in a way that strengthens the broader Dungeons & Dragons experience?
We’re hiring a
Senior Manager, Commercial Strategy
to help answer those questions and shape the next phase of growth for
D&D Beyond
.
This role will be responsible for improving how the marketplace serves D&D fans of all types. You'll own how the marketplace performs — from how products are promoted to how new users become paying customers and stick around. This is a cross-functional role that touches Product, Marketing, Finance, Analytics, and Franchise teams, and requires someone equally comfortable with setting strategy and driving execution.
This is a hybrid role and requires three days a week in our Renton, WA office.
What You’ll Do
Lead commercial strategy and annual planning for D&D Beyond. Set annual revenue and margin targets and own the plan to hit them.
Lead merchandising and promotions end-to-end: design seasonal sales, lead launch planning, and conduct post-launch analysis.
Work closely with product leads to refine the new user experience so more players make their first purchase and keep coming back.
Partner across teams to identify growth opportunities, launch commercial initiatives and improve the overall marketplace experience.
Track performance through metrics like conversion, retention, and margin, and use what you learn to drive continuous improvement.
What You’ll Bring
6–10 years in commercial strategy, digital commerce, or a related field (gaming, entertainment, eCommerce, or subscriptions preferred).
Strong analytical and financial skills, with the ability to make clear recommendations despite competing priorities.
Hands-on experience with monetization, storefront optimization, and promotional planning.
A track record of leading cross-functional initiatives and influencing Product, Marketing, Finance, Analytics, and Franchise partners.
Passion for games and Dungeons & Dragons is a plus!
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$126,600
—
$230,500 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We are seeking a Manager, Business Operations to keep licensing deals moving from term sheet to signature for our Digital Licensing & Partnerships team. Reporting to the VP, Digital Licensing & Partnerships, you'll be the first point of contact for licensees on contract matters and lead our integration into Hasbro's Rightsline instance, working closely with Business Operations, Business Development, Production, Marketing Legal, and Finance across PC/Console and Mobile/Casino categories.
This role combines contract know-how, attention to detail, and cross-functional fluency. You'll work within Legal-approved templates and guidelines, with Legal retaining responsibility for legal advice and approval of non-standard terms. Success will come from shorter contract cycle times, accurate rights data, and a contracting process that scales as the business grows.
This is a hybrid role requiring three days a week in our Renton, WA office.
A Day in the Life as a Manager, Business Operations:
● Serve as the first point of contact for licensees on contract matters, preparing agreements from Legal-approved templates, leading first-pass redlines, and escalating non-standard terms to Legal.
● Lead our integration into Rightsline, partnering with Hasbro's Rightsline system owner on deal and rights record setup, data migration, workflows, and governance.
● Maintain accurate rights and deal records, including term, territory, royalty, and minimum guarantee (MG) data, and partner with Finance on royalty tracking and reporting.
● Track contracts across the deal pipeline with the Director, Business Operations, flagging delays and open issues before they slow deals down.
● Translate business terms into clear contract language alongside Business Development leads, so they spend less time drafting redlines themselves.
● Build playbooks, templates, and clause libraries with Legal, including our Sr Attorney and Paralegal, to speed up future deals and reduce rework.
● Answer contract status and deal-terms questions from BD, Finance, and other partners, routing legal questions to Legal and providing overflow support on NDAs and services agreements.
What You'll Bring:
● 6+ years' experience in Contract administration, licensing operations, or legal support experience, ideally in gaming, media, or entertainment
● Hands-on experience preparing and negotiating licensing agreements, including royalty structures and minimum guarantee (MG) mechanics?
● Working knowledge of IP licensing concepts, including copyright and trademark
● Clear written and verbal communication skills, with experience working directly with external partners and across BD, Finance, and Legal
● Organizational skills to manage many contracts at once as priorities shift
● Experience with Rightsline or a similar rights or contract management system a plus
● Familiarity with video game licensing a plus
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$108,600
—
$162,900 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Mississauga/Toronto/Kitchener/Waterloo/Cambridge
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job title: Intermediate Software Engineer
What your day-to-day will look like:
· Identify, prioritize and execute tasks in the software development life cycle
· Work with business to iterate over software requirements
· Develop tools and applications by producing clean, efficient code
· Automate tasks through appropriate tools and scripting
· Analyze and debug systems
· Perform validation and verification testing in a test-driven manner
· Review the work of others, and invite others to review your work
· Collaborate with internal teams and vendors to fix and improve products
· Ensure software is up-to-date with latest technologies
What qualifications we’re looking for:
· Experience writing clean code that performs well at scale using Java
· Experience with Spring Boot
· In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL)
· Solid experience writing RESTful API endpoints
· Absolutely love TDD and have working knowledge of it
· Proficient in GIT
· Experience using system and performance monitoring tools (e.g. New Relic, DataDog)
· Experience with automated testing frameworks (e.g. Selenium, Cypress, RestAssured)
· Excellent organization, critical-thinking and personal leadership skills
· Self-starter with the ability to deliver with minimal supervision
· Being okay with the uncomfortable feeling that comes from learning new things
· Team player
· Analytical mind with problem-solving aptitude
· Proven experience as a great Engineer
· BSc/BA in Computer Science or a related degree
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset
Bonus points for:
· Experience with UI development and frameworks (e.g. React, Angular)
· Nice to have React, Selenium automation and cloud experience
· Experience with Docker, Kubernetes and Istio
· Experience with Ansible
· Experience with Jenkins CI/CD pipeline
· Linux and IP networking knowledge
· Experience with AWS/Azure cloud services or equivalent
· Experience with SAML, OAuth and OpenID Connect
· Experience working on a SaaS product
· Experience with Service Oriented Architecture
· Knowledge of scripting languages such as Python, Bash or Groovy
· On-call experience with production grade systems
· Has mentored others in a professional setting
#LI-DNI
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $112000- $125000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located in Atlanta, Orlando, Miami, and/or Tampa
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Los Angeles, CA or Remote
Workplace: onsite
About the Role
Spin.AI is looking for a creative, organized, and results-driven
Field Marketing Manager
to lead and execute field marketing initiatives across our portfolio of brands, including Spin.AI, Revyz, and DoControl.
In this role, you'll own the planning and execution of high-impact events and field marketing programs, including major cybersecurity conferences, industry summits, trade shows, executive roundtables, customer gatherings, and regional experiences. You'll work closely with Marketing, Sales, executive leadership, and external partners to create memorable experiences that strengthen relationships, build brand awareness, and contribute to measurable pipeline growth.
We're looking for someone who combines
strong event management expertise with a strategic, business-minded approach to field marketing
. You should be comfortable managing every aspect of an event, from initial planning and budgeting to onsite execution and post-event follow-up, while understanding how each initiative supports broader marketing and revenue objectives.
This is a role with real ownership and autonomy. We value people who bring fresh ideas, take initiative, work independently, and find smarter ways to get things done.
What You'll Do:
Run a full annual calendar of 35+ events across the US, EMEA, APAC, Canada, and LATAM, ranging from major flagship conferences and regional shows to community meetups, executive dinners, and partner sessions, while stretching the budget by running events remotely through local partners and vendors.
Own the planning, coordination, and execution of field marketing programs across Spin.AI, Revyz, and DoControl, including conferences, trade shows, industry summits, executive roundtables, regional events, and customer experiences.
Manage end-to-end event logistics, including venues, sponsorships, vendors, contracts, budgets, registration, booth design, collateral, promotional materials, and onsite execution.
Collaborate with Sales teams on target accounts, pre-event outreach, meeting scheduling, attendee engagement, and post-event follow-up.
Work with Marketing to align field marketing initiatives with integrated campaigns, messaging, promotional strategies, and broader GTM priorities.
Coordinate event marketing campaigns across email, social media, paid channels, partner communications, and other relevant platforms.
Build and maintain strong relationships with event organizers, industry partners, vendors, customers, and internal stakeholders.
Track event performance, including attendance, engagement, meetings generated, qualified opportunities, pipeline influence, and return on investment.
Manage event budgets, negotiate contracts, optimize spending, and identify opportunities to improve efficiency and effectiveness.
Identify new and creative opportunities to engage cybersecurity and technology audiences through meaningful, differentiated experiences.
Leverage AI tools and AI-driven workflows to streamline event planning, research, reporting, data analysis, vendor management, and operational processes.
Continuously evaluate event performance, gather feedback, and apply learnings to improve future programs.
Experience We're Looking For:
10+ years of professional experience, including 3–5+ years owning B2B events end to end, from strategy, budget, and vendor selection through onsite execution and post-event pipeline follow-up, ideally within cybersecurity, SaaS, or enterprise technology.
Hands-on experience setting up international events (EMEA, APAC, LATAM), including successfully running and supporting events remotely when you can’t be there in person, by working through local vendors, partners, and in-region teams across time zones.
Proven success with innovative, out-of-the-box approaches that drive outsized results from modest budgets. You know how to make a scrappy activation, a creative partnership, or a small, well-targeted event punch well above its weight, and you have the numbers to show it.
AI-first in how you work, not just AI-curious. You already use AI as a major multiplier on your own productivity, going well beyond chatting in a browser to building AI projects, custom workflows, and automations (e.g., Claude, Claude Cowork, ChatGPT) that handle research, planning, content, reporting, and follow-up. Be ready to walk us through how you’ve set it up.
Proven experience managing conferences, trade shows, executive events, roundtables, and other B2B field marketing initiatives from concept through execution.
Strong understanding of how field marketing supports brand awareness, customer engagement, sales enablement, demand generation, and pipeline development.
Experience collaborating closely with Sales teams, marketing leadership, executive stakeholders, and external partners.
Excellent organizational, project management, and multitasking skills, with the ability to manage multiple events, deadlines, and priorities simultaneously.
Experience managing event budgets, negotiating vendor contracts, coordinating logistics, and overseeing onsite execution.
Familiarity with CRM, marketing automation, event management, and project management platforms such as Salesforce, HubSpot, or similar tools.
Strong analytical skills and the ability to evaluate event performance, report on results, and make data-informed recommendations.
AI-native proficiency, with demonstrated experience using tools such as ChatGPT, Claude, Claude Cowork, and other AI-enabled platforms to improve productivity, research, analysis, and execution.
Excellent written and verbal communication skills, with strong attention to detail and the ability to build positive working relationships.
Comfortable working independently in a remote, fast-moving, collaborative environment.
Willingness to travel for conferences, events, and onsite execution, including occasional evenings and weekends as needed.
Cybersecurity experience is a plus, but a strong understanding of B2B technology marketing and the ability to learn quickly are equally valuable.
What Success Looks Like:
Success in this role means delivering exceptional events that contribute to meaningful business outcomes. You'll be responsible for building a field marketing program that strengthens our presence in the cybersecurity market, creates valuable customer and prospect experiences, and supports revenue growth.
We'll measure success through event execution and attendee experience, qualified meetings and opportunities generated, target-account engagement, event-sourced and influenced pipeline, budget efficiency, event ROI, and strong collaboration with Sales and Marketing.
Just as importantly, success means continuously improving how we operate: identifying better opportunities, streamlining processes, applying new technologies, and creating repeatable, scalable field marketing programs across our brands.
How We Work:
You have a startup mindset.
You're a self-starter who doesn't need someone telling you what to do throughout the day. You can take an objective, build a plan, coordinate the right people, and make it happen. You're resourceful, curious, organized, and a fast learner.
We trust your expertise.
We hire great people because we want their ideas, judgment, and experience – not because we want someone to simply execute instructions. If you see a better way to approach an event, improve a process, or create an opportunity, we genuinely want to hear it. You'll have the autonomy to make decisions, take ownership, and execute in the way you believe will deliver the strongest results.
You're collaborative and dynamic.
You'll work closely with Marketing, Sales, executive leadership, and external partners. You're comfortable working across teams, bringing new ideas to the table, and building strong relationships. You value feedback, communicate openly, and understand that the best results come from working together.
You move fast.
We're a fast-moving company in an even faster-moving industry. You know how to prioritize, solve problems, adapt to changes, and keep things moving. If something doesn't work, you learn from it, adjust, and try again.
You're a team player.
We care about the work we do and the people we do it with. You take pride in producing great work, celebrate team wins, support your colleagues, and genuinely enjoy collaborating with others.
You're adaptable.
Technology changes, priorities shift, and the cybersecurity landscape is constantly evolving. You're comfortable with change and excited by the opportunity to learn, grow, and improve.
You care about outcomes.
A successful event isn't just one that runs smoothly. It's one that creates value for our customers, prospects, partners, and business. You take pride in understanding the impact of your work and continuously finding ways to improve it.
And we genuinely enjoy working together.
Across Spin.AI, Revyz, and DoControl, we believe great work and a great life should go hand in hand. We respect work-life balance, trust people to manage their responsibilities, and value positive, healthy working relationships. We work hard, move quickly, and care deeply about results – but we also want people to enjoy the work they're doing and the life they're living while doing it. A positive attitude, mutual respect, and being someone others genuinely enjoy working with matter here.
What We Offer:
Unlimited PTO
Hybrid Office Model
Paid Holidays
Premium health, dental, vision, and life insurance, 100% covered by the company
401(k)
Employee Wellness Program
Why Spin.AI:
Inc. 5000 list for 2026! 🚀
Overall Ranking: #3,309
Industry Ranking: #107
Metro Ranking: #114
State Ranking: #463
Forbes Named Spin.AI One of America's Best Startup Employers
THREE
Years in a Row (2024- 2026)
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Collaborative, transparent culture – your ideas and experiments matter.
Direct impact: your work translates into real business growth and visibility.
Growth opportunities and performance-based rewards.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to develop friendship and connection. That's where you come in!
Magic: The Gathering Arena is a live-service game, and players notice the moment something breaks. The Services Ecosystem team keeps the platform underneath it fast, stable, observable, and cost-efficient. We're looking for a Senior Software Engineer who thrives in distributed systems, loves a clean and clear dashboard, and wants to help us bring a mature platform into its next era of cloud native tooling.
What You’ll Do:
Design and implement reliable, scalable solutions in C#/.Net and Kubernetes for Magic: The Gathering Arena to maximize uptime and minimize cost.
Make telemetry work for us
by improving signal-to-noise across Prometheus, Grafana, and Datadog. Curate beautiful dashboards that answer questions before we think to ask them.
Own service developer experience, tooling, and quality of life for internal customers. Solve problems for your teammates and our players. Rejoice!
Help build the roadmap
by spotting high business impact problems worth solving, writing up proposals, and advocating for them with the team and our partners.
Support the end to end live product development lifecycle and resolve technical problems as they arise in the production environment.
Bring technical expertise in cloud native solutions and expand your knowledge in related fields.
Bring quality, efficiency, and effectiveness to a fun-loving, hardworking, and highly engaged team.
What You'll Bring:
4+ years of professional software engineering experience, with time spent building and supporting a live-service product.
Hands-on experience running scalable workloads on Kubernetes in the cloud.
Experience with distributed message-driven architectures (RabbitMQ, SQS, Kafka, or similar).
Infrastructure as code experience, ideally Terraform.
Real observability experience with Prometheus, Grafana, Datadog, or similar, plus opinions on what makes an alert worth waking up for and easy to grok at 2am.
A track record of debugging complex issues across service boundaries, using logs, metrics, and a healthy amount of curiosity.
You'll thrive with us if you are comfortable being multi-threaded, are a self starter, want roadmap influence, and can hold empathy for past decisions while keeping an eye towards modernizing.
Bonus Points:
FinOps (OpenCost/Kubecost), GitOps (Helm, ArgoCD), service coordination (etcd, ZooKeeper).
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
We are an Equal Opportunity / Affirmative Action Employer
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
#wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$133,200
—
$212,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Islamabad Capital Territory, Pakistan
Data Analyst – Customer Support
Automations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade.
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
We are looking for a hands-on Data Analyst to support our Customer Support function through reliable reporting, dashboards, and actionable analysis. The successful candidate will work with large, complex datasets to answer business questions, monitor support performance, identify operational issues, and recommend improvements to customer experience and team efficiency. This role requires strong analytical judgment,
attention to detail, and the ability to deliver accurate work in a fast-paced environment with changing priorities.
What You'll Own
Translate business questions from Customer Support stakeholders into clear analytical requirements, metric definitions, and reporting deliverables.
Extract, combine, clean, and analyze large datasets from support systems, databases, spreadsheets, and other business sources.
Build and maintain dashboards using at least one visualization tool, such as Power BI, Tableau, or Looker Studio.
Monitor support metrics, including ticket volume, backlog, first response time, resolution time, SLA compliance, reopen rate, CSAT, and agent productivity.
Analyze customer complaints, repeat contacts, returns, refunds, retention outcomes, and chargeback reasons to identify patterns and improvement opportunities.
Assess human and AI support performance, considering case complexity, channel, and workload when comparing results.
Investigate discrepancies between reports and source systems, document root causes, and coordinate corrections with relevant teams.
Automate recurring reports and data preparation tasks to reduce manual effort and improve reporting consistency.
Perform data quality checks for missing records, duplicates, inconsistent identifiers, date issues, and incorrect calculations. Present findings clearly to technical and non-technical stakeholders, with practical recommendations.
Maintain documentation of reporting logic, business definitions, assumptions, and known limitations.
Handle customer and business information responsibly and follow company data access policies.
Skills & Qualifications
Minimum 2 years of recent, relevant professional experience in data analytics, business intelligence, or operational reporting. Internships and academic projects should be listed separately.
Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics or a related analytical discipline.
Minimum CGPA of 3.2 out of 4.0, or an equivalent result, in the most recently completed degree.
Strong practical SQL skills, including joins, aggregations, CTEs, window functions, and date-based analysis.
Hands-on experience working with large datasets, including querying, cleaning, combining, and validating data efficiently.
Practical proficiency in at least one visualization tool: Power BI, Tableau, Looker Studio, or an equivalent platform.
Working proficiency in Python, particularly pandas, for data preparation, analysis, and reporting automation.
Strong Excel or Google Sheets skills, including pivot tables, lookup formulas, data validation, and reconciliation.
Ability to select appropriate analytical methods, calculate rates and averages correctly, and distinguish meaningful changes from misleading comparisons.
Strong problem-solving skills and the ability to investigate an issue beyond the dashboard or headline number.
Ability to manage multiple requests, reprioritize quickly, communicate delivery timelines, and maintain accuracy under tight deadlines.
Ability to work independently with incomplete requirements while clarifying important assumptions.
Clear written and verbal communication skills.
Preferred Experience
Customer Support, customer experience, contact center, or ecommerce analytics.
Analysis of ticket-level, customer-level, order-level, or interaction-level data.
Familiarity with CRM or helpdesk platforms and support workflows.
Exposure to PostgreSQL, MongoDB, APIs, or JSON data.
Experience with cohort analysis, customer retention, refunds, returns, or chargebacks.
Experience improving slow queries or processing datasets that are too large for standard
spreadsheets.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: Spain; United Kingdom
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote, anywhere in Spain or the UK.
Contract:
Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
UK: Full-time, permanent
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:
Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
As our Senior Talent Operations Specialist at Airalo, you will own the systems, data, and processes that help recruiters and hiring managers hire efficiently. You will turn complex workflows into scalable processes, make sure our hiring data is reliable, and give leaders the insights they need to plan headcount with confidence.
You are someone who sees a manual step and wants to automate it, sees a messy dataset and wants to fix it at the source, and sees a new tool and asks how we can best equip it. You are equally at ease configuring an ATS, running a training session for interviewers, and presenting funnel insights to business leaders.
You will work in close coordination with our Talent Acquisition team, People team, Finance, Legal, and IT, as the processes and systems you build need to work for every region we hire in.
Responsibilities include but are not limited to
Own the configuration, administration, and optimization of our ATS and wider recruiting tech stack, including integrations
Evaluate, implement, and retire tools, and manage the vendors behind them
Build automations that remove manual work from talent team members' days
Design, document, and continuously improve end-to-end hiring workflows, from requisition approval to onboarding handoff
Keep hiring practices consistent across regions and compliant with data privacy regulations (e.g., GDPR)
Build dashboards and reports on funnel conversion, time to hire, source effectiveness, and pipeline health, and keep ATS data reliable
Translate data into recommendations for Talent and business leaders, including support on headcount planning
Maintain guides, templates, and training so recruiters and hiring managers can self-serve, and lead change management for new tools and processes
Mentor more junior team members and make sure every candidate gets a smooth, respectful process
Support recruitment as needed, particularly during peak hiring periods
Must-haves:
5+ years in recruitment operations, talent acquisition, or People Ops, with significant hands-on ATS administration (Lever or a comparable ATS)
Proven experience building recruiting reports and turning the data into clear recommendations
Proven experience building automations or integrations that remove manual work from recruiting workflows
Proven experience leading change management and delivering enablement, including training and documentation
Working knowledge of data privacy requirements in hiring (e.g., GDPR) across regions
Ability to manage multiple concurrent projects with cross-functional stakeholders
Excellent written communication and documentation skills; business-fluent English
Skilled in using AI to improve recruiting workflows and reporting while protecting candidate data and mitigating bias
Good to have:
Experience with Notion, LinkedIn Recruiter, and Metaview
Experience with workflow automation tools
Experience in a fast-moving environment such as a startup or scale-up
Additional languages alongside English
Why People Join Us
🇪🇸 Why people join us in Spain
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.
For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.
🇬🇧 Why people join us in the UK
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.
Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates in UK and Spain. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: GBP 64,400-96,600
📍 Spain: EUR 50,000- 75,000
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Location: Guatemala City
Workplace: hybrid
We’re looking for a detail-oriented
Collections Specialist
to join our team! In this role, you will be crucial in managing outstanding accounts, ensuring the financial resources that support our global services are secured. If you are great with communication and experienced in managing accounts, this role is for you.
Requirements
Previous experience in Collections or similar roles
Strong knowledge of billing procedures & collection techniques
Proficiency in MS Office (Excel required)
Excellent communication & negotiation skills
Ability to work under pressure and meet targets
Problem-solving mindset
High School diploma required
We Offer:
Competitive salary
Bonuses
A great and positive workplace
Parking Subsidy
Life and Medical Insurance
Additional Benefits
Growth opportunities
Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Location: Remote (Canada); Remote (US)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE CAPITAL MARKETS TEAM
Capital Markets is responsible for the company’s financial markets facing businesses including daily trading operations, opportunity identification and growing those business lines. As Wealthsimple’s interface to the markets we are ultimately responsible for the execution of all the firm’s orders both on behalf of our clients and the company’s own trading activities. In order to accomplish this we work closely with and partner with functions across the company.
ABOUT THE ROLE
As a Quantitative Trader at Wealthsimple, you’ll be conducting research and building models that describe how the markets behave, turn that research into algorithms and business insights to produce an edge for our clients and the company. You will also manage the daily trading operations of those systems. In this role you will have the opportunity to apply the theoretical, coming up with ideas, simulating to prove a thesis, validating with real world results and dynamically responding to changing conditions. We’re looking for self-starters who are excited about the prospect of building a new function, defining new tools and pipelines and ultimately owning the outcomes.
WHAT YOU'LL DO
- Build quantitative models that describe and predict how markets move; this will involve conducting research and understanding liquidity profiles, price movement and market microstructure.
- Model the characteristics of order flow, including flow toxicity, classification of activity, to inform and optimize routing, execution and risk decisions.
- Develop trading algorithms to programmatically decide how orders are generated and routed, and work alongside engineers to deploy those systems into production.
- Manage the daily trading operations of our algorithmic trading systems.
- Respond to changing market conditions to ensure algorithms are placing orders optimally.
- Design and maintain simulation frameworks to validate algorithm performance against historical data.
- Partner cross-functionally with engineering, data science, operations and product teams.
SKILLS YOU BRING
- 3+ years of experience in quantitative trading, quantitative research, algorithmic trading development, or a closely related capital markets role
- STEM degree from a leading institution
- Excellent Python scripting
- Solid foundation in statistics, probability, stochastic processes, and quantitative methods
- Understanding of Canadian equity market structure
- Familiarity with low-latency trading technologies and methodologies
- CIRO-registered as a trader is an asset
WHO YOU ARE
- You take ownership, and want to directly drive outcomes. You will come up with the ideas, prove those ideas out, get them implemented and be responsible for how they run day in and day out. Holding yourself accountable for the results.
- You are data driven and methodical. You are comfortable working with statistics and will follow the numbers, not force them to conform to a thesis.
- You like to understand the full system, if something does not align with your mental model you will ask questions and dig in.
- You have a passion for financial markets, including news-moving items, financial engineering, various assets, market microstructure and the technology that enables markets.
- You can communicate complex concepts clearly, and are adept at adjusting based on your audience.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We’re looking for a hands-on Growth engineer to help grow Notion’s Startups and SMB programs. You’ll work closely with our Ecosystem Growth Lead to help more businesses grow with Notion.
You can spot opportunities in the data and own the executing on the plan that follows. You’re comfortable getting into the tools yourself, moving quickly without sacrificing accuracy, and staying accountable for results.
This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Work with a small team that operates like a growth lab. Startups and SMBs are the proving ground for ideas that can change how Notion grows.
- Build and launch new growth programs, from creator-led acquisition to AI-powered systems for testing new audiences and campaigns. Bring your own ideas and take responsibility for getting them off the ground.
- Move quickly from a rough hypothesis to a live experiment. Write code for new in-product experiences and build alongside Storytelling, Product, and Engineering to get your work into customers’ hands.
- Use SQL and customer research to find overlooked opportunities. Measure what changes customer behavior and revenue, and use the results to choose where to go next.
- Turn the strongest experiments into programs other teams can run. Build the systems and playbooks for them to expand across Notion, then take on the next growth challenge.
SKILLS YOU'LL NEED TO BRING:
- 2+ years and a record of shipping growth or operations projects. You can explain what you personally built and what changed as a result.
- Typescript, Full-stack, and Systems-thinking
- Strong SQL and analytical judgment. You can work through messy data and distinguish a promising signal from a misleading result.
- Hands-on experience building campaigns or automated workflows in tools such as Customer.io http://Customer.io, Salesforce, or comparable platforms.
- The ability to take an ambiguous goal and execute on growth initiatives. You unblock yourself where possible and communicate clearly when you need another team’s help.
- Experience with self-serve SaaS or startup and SMB customers is a plus. If you’ve done similar work but with a different title, we’d love to hear from you!
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $150,000 - $180,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Learn the Platform: Become an expert on Sierra's platform and how AI agents transform customer experiences, from agent design and workflows to integrations, so you can speak credibly with technical and business stakeholders.
- Discovery & Demos: Participate in efficient discovery calls to understand customer needs, answer technical questions (ideally in a single conversation), and grow to deliver standard product demos and account coverage for the sales team.
- Proofs of Concept: Support senior SEs in building demos and proofs of concept, and keep demo environments current and ready for customer use.
- APIs & Integrations: Educate customers on Sierra's APIs, webhooks, and integration patterns, and build and deploy scripts against a test environment on demand.
- RFPs & Collateral: Help the team respond to RFPs, RFIs, and security questionnaires, and create presentations, positioning statements, and other sales collateral.
- Partner with Sales: Advocate for your AEs and customers in internal technical conversations, join customer meetings and events, and keep CRM records and opportunity data accurate.
- Close the Loop with Product: Act as a bridge between Sales and Product, translating customer feedback into actionable input and enrolling the right customers in beta programs.
- Grow Your Craft: Complete product, sales, and process training and certifications, with structured coaching and mentorship from senior Sales Engineers.
WHAT YOU'LL BRING
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- 1+ years of experience in a customer-facing technical role, such as pre-sales, solutions engineering, technical support, or consulting. Strong internships or early-career experience count.
- Ability to explain complex technical concepts clearly to both technical and non-technical audiences.
- Working knowledge of at least one of: cloud software, APIs and integrations, or networking and automation systems.
- Curiosity about how businesses run and a genuine interest in building trusted relationships with customers.
- Strong written and verbal communication, organization, and attention to detail, plus comfort with CRM tools (e.g., Salesforce) and standard productivity software.
- A collaborative, quick-learning mindset: someone who treats sales as a team sport and takes feedback well.
EVEN BETTER...
- Hands-on experience with APIs/webhooks, JSON, and scripting (e.g., Python or JavaScript).
- Familiarity with AI and ML concepts, workflows, or conversational AI and customer experience platforms.
- Exposure to consultative selling, or experience responding to RFPs and security questionnaires.
- A history of tinkering, whether with hardware, sensors, or side projects, that shows you learn by building.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Finance teams need a dependable way to turn everyday spending and payments into accurate books. Ramp's Accounting team builds the systems that carry accounting context across our products, help customers categorize and reconcile activity, and keep their records in sync. When those systems work well, finance teams spend less time correcting data and more time understanding their business.
We're looking for a Senior Backend Engineer to build across that accounting experience. You could work on the services behind accounting rules and data models, the flow of transactions into the books, or the reliability of sync and reconciliation workflows. You'll own complex projects from design through production and work with product, design, and engineering partners to make accounting workflows simpler and more trustworthy for customers.
WHAT YOU’LL DO
- Design and build backend services, APIs, and data models that support accounting workflows across Ramp's products
- Make financial data accurate, traceable, and resilient as transactions move through coding, reconciliation, and sync
- Improve the reliability and visibility of workflows that span Ramp and customers' accounting systems, including how they handle failures and changes
- Partner with product and engineering teammates to understand finance teams' needs and turn them into practical technical designs
- Own substantial projects from design and implementation through launch, monitoring, and iteration
- Raise the engineering bar through thoughtful design reviews, code reviews, and mentorship
WHAT YOU’LL NEED
- Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows
- Strong system design judgment, especially around data correctness, reliability, and keeping complex systems understandable
- A track record of independently owning complex projects and shipping high-quality software
- The ability to investigate problems across services and data flows and turn what you learn into durable improvements
- Clear communication and a collaborative approach to technical decisions and feedback
NICE TO HAVES
- Experience with accounting, payments, spend management, or other financial data products
- Familiarity with accounting concepts such as coding, reconciliation, or the general ledger
- Experience building integrations or data workflows that keep information consistent across systems
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
San Francisco, CA • New York, NY • United States
УдалённоEurope
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ОфисBenefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorRenton, Washington, United States
Renton, Washington, United States
ГибридГеография найма не уточнена
seniorUnited States (Remote)
ОфисHands-on experience setting up international events (EMEA, APAC, LATAM), including successfully running and supporting events remotely when you can’t be there in person, by working through local vendors, partners, and in-region teams across time zones
seniorRenton, Washington, United States
Islamabad Capital Territory, Pakistan
УдалённоseniorSpain; United Kingdom; We sincerely thank all applicants in advance for submitting their interest in this opportunity; This role is remote and open to candidates in UK and Spain
УдалённоRemote (Canada); Remote (US)
ГибридNew York, New York
ОфисSan Francisco, CA; New York, NY
ГибридseniorNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)