Location: Islamabad, Pakistan
Workplace: hybrid
Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle
Machine Learning Engineer
, who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in
computer vision
is essential.
Key Responsibilities
Develop, deploy, and maintain machine learning models and systems
Conduct in-depth data analysis, preparation, and processing
Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing
Follow established security guidelines and identify potential risks
Collaborate with peers to review and ensure designs are effective, flexible, and reusable
Solve issues and provide feedback for engineering design and delivery processes
Ensure that features are deployed according to requirements and operate without unintended side effects
Create and maintain comprehensive documentation for models and processes
Monitor and support deployed solutions to ensure they meet performance expectations
Actively seek out information and internal solutions to ensure reusability and adoption of common technologies
Our expectations
3+ years of experience in the Field. Previous software engineering experience is preferrable
Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data).
Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics.
Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle.
Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes.
The ability to design solutions using common design patterns and various design tools.
Experience in experiment design and the ability to validate the credibility of information from various sources.
A solid understanding of the business value of delivered features.
Strong problem-solving skills, with an emphasis on using technical facts and reasoning.
Excellent communication and collaboration skills, including active listening and the ability to build consensus.
A strong drive for continuous self-development and a collaborative mindset for contributing to communities.
Ability to balance quality and speed depending on the case, and justify your decision
Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers
English communication skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Cairo, Egypt
Workplace: hybrid
Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle
Machine Learning Engineer
, who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in
computer vision
is essential.
Key Responsibilities
Develop, deploy, and maintain machine learning models and systems
Conduct in-depth data analysis, preparation, and processing
Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing
Follow established security guidelines and identify potential risks
Collaborate with peers to review and ensure designs are effective, flexible, and reusable
Solve issues and provide feedback for engineering design and delivery processes
Ensure that features are deployed according to requirements and operate without unintended side effects
Create and maintain comprehensive documentation for models and processes
Monitor and support deployed solutions to ensure they meet performance expectations
Actively seek out information and internal solutions to ensure reusability and adoption of common technologies
Our expectations
3+ years of experience in the Field. Previous software engineering experience is preferrable
Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data).
Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics.
Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle.
Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes.
The ability to design solutions using common design patterns and various design tools.
Experience in experiment design and the ability to validate the credibility of information from various sources.
A solid understanding of the business value of delivered features.
Strong problem-solving skills, with an emphasis on using technical facts and reasoning.
Excellent communication and collaboration skills, including active listening and the ability to build consensus.
A strong drive for continuous self-development and a collaborative mindset for contributing to communities.
Ability to balance quality and speed depending on the case, and justify your decision
Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers
English communication skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Cairo, Egypt
Workplace: hybrid
inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production.
We are hiring a Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers.
Key Responsibilities
Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call.
Drive technical research and design for new platform features. Weigh trade-offs and write them down.
Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture.
Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load.
Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
3+ years of commercial backend engineering, including high-load systems.
Strong Go: you know and have used its advanced features in production.
Solid Python for data processing (batch, streaming and async) and for service code.
Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow.
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar).
Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers).
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Nice to have:
Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow.
GPU or LLM inference experience (vLLM, Triton, Langfuse).
Experience using AI coding agents with full review of generated changes.
Experience in emerging markets, or building where there is no playbook yet.
Experience with Infrastructure-as-Code (IaC) tools
Why join us
Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production.
A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft.
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Islamabad, Pakistan
Workplace: hybrid
inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production.
We are hiring a Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers.
Key Responsibilities
Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call.
Drive technical research and design for new platform features. Weigh trade-offs and write them down.
Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture.
Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load.
Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
3+ years of commercial backend engineering, including high-load systems.
Strong Go: you know and have used its advanced features in production.
Solid Python for data processing (batch, streaming and async) and for service code.
Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow.
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar).
Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers).
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Nice to have:
Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow.
GPU or LLM inference experience (vLLM, Triton, Langfuse).
Experience using AI coding agents with full review of generated changes.
Experience in emerging markets, or building where there is no playbook yet.
Experience with Infrastructure-as-Code (IaC) tools
Why join us
Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production.
A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft.
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production.
We are hiring a Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers.
Key Responsibilities
Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call.
Drive technical research and design for new platform features. Weigh trade-offs and write them down.
Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture.
Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load.
Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
3+ years of commercial backend engineering, including high-load systems.
Strong Go: you know and have used its advanced features in production.
Solid Python for data processing (batch, streaming and async) and for service code.
Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow.
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar).
Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers).
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Nice to have:
Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow.
GPU or LLM inference experience (vLLM, Triton, Langfuse).
Experience using AI coding agents with full review of generated changes.
Experience in emerging markets, or building where there is no playbook yet.
Experience with Infrastructure-as-Code (IaC) tools
Why join us
Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production.
A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft.
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Quito, Ecuador
Workplace: remote
We are looking for a Supervisor to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance for the Delivery Hub in Ecuador.
In this role, you will sit within the Supply department, which builds and protects our supply base across all geographies, and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks in Ecuador.
Key Responsibilities
Own the courier and freight registration and verification funnel end-to-end in Ecuador holding final accountability for the aha-moment conversion rate.
Develop the WatchDocs (registration platform) flow with the product team and agree on form configurations for the country.
Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams).
Plan and execute WatchDocs data migrations from old to new platforms in Ecuador, tracking impact on registrations and conversion to avoid supply disruption.
Own KYC, identity verification, and document requirements for the Courier and Freight verticals in Ecuador.
Drive compliance platform features with engineering teams and maintain central compliance dashboards.
Represent Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments.
Prepare Ecuador for upcoming regulatory changes (e.g., labor and platform reforms) and support new launches in highly regulated environments.
Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) together with analytics.
Own onboarding and compliance streams in quarterly and annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership.
Support the launch of fleet project in Ecuador.
Qualifications
Experience:
4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms in Ecuador. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects in these markets is a strong advantage.
Technical & Data Skills:
Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence).
Domain Expertise:
Deep understanding of KYC/identity verification flows and core marketplace metrics (GMV, active supply, done rate, activation, funnel conversion), including local document and verification requirements in Ecuador.
Regulatory-to-Product Translation:
Strong ability to translate complex legal and regulatory mandates in Ecuador. (e.g., labor and platform regulations) into clear product requirements while quantifying their business impact.
Stakeholder & Cross-Cultural Management:
Fluent in Spanish and English; Portuguese is an advantage. Strong communication skills for working with local teams across Ecuador. Confident pushing back on stakeholders with data when proposed requirements threaten conversion.
Mindset:
Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, and social impact projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
Embark on an exciting journey with us as an
Accountant
to manage our financial records, make payments in online banking, ensure compliance with regulations, and provide accurate financial information to support decision-making.
Key Responsibilities
Oversee and maintain accounting records for several local entities in accordance with group policies and local GAAP requirements.
Collaborate with local accounting and tax outsourcing providers to ensure accurate and timely tax filings and compliance with statutory requirements.
Take full ownership of the Cash and Bank reconciliation process, ensuring all transactions are accurately reflected and matched in NetSuite on a daily/monthly basis.
Manage end-to-end employee-related accounts, including the reconciliation of accounts receivable from employees, advances, and expense reimbursements.
Act as the primary user and owner of the Yokoy expense management system, overseeing the processing, classification, and integration of employee expenses into the general ledger.
Reconcile Balance Sheet and P&L accounts in NetSuite on a regular basis, ensuring accuracy and consistency of financial data.
Record and review accounting transactions, including expense reports, journal entries, deposits, payroll files, revenue recognition, and foreign currency revaluation etc.
Act as a Financial Controller for smaller international entities with low transaction volumes, performing all necessary control procedures, reconciliations, and month-end closing in strict accordance with US GAAP and audit requirements.
Actively participate in audit processes, including preparation of supporting documentation, communication with auditors, and resolving audit queries.
Support continuous improvement of accounting processes, internal controls, and reporting quality across the assigned entities.
Skills, Knowledge & Expertise
University degree in Accounting, Finance, or a related field.
3–5 years of professional experience in accounting or financial control, ideally within an international company.
Solid understanding of local accounting and tax regulations
(Brazil/Mexico)
and strong knowledge of US GAAP (IFRS is a plus).
Proven experience in general ledger accounting, reconciliations, and financial reporting.
Hands-on experience with expense management tools (experience with Yokoy is a strong advantage).
Practical understanding of tax compliance and cooperation with external tax advisors.
Advanced English (B2 or higher) — confident in written and verbal communication.
Experience with NetSuite is a strong advantage.
Familiarity with AP systems and intercompany processes.
Strong sense of ownership and ability to manage the full cycle of accounting for small entities independently.
Excellent analytical and problem-solving skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production.
We are hiring a Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers.
Key Responsibilities
Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call.
Drive technical research and design for new platform features. Weigh trade-offs and write them down.
Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture.
Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load.
Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
3+ years of commercial backend engineering, including high-load systems.
Strong Go: you know and have used its advanced features in production.
Solid Python for data processing (batch, streaming and async) and for service code.
Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow.
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar).
Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers).
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Nice to have:
Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow.
GPU or LLM inference experience (vLLM, Triton, Langfuse).
Experience using AI coding agents with full review of generated changes.
Experience in emerging markets, or building where there is no playbook yet.
Experience with Infrastructure-as-Code (IaC) tools
Why join us
Help us challenge injustice by creating fair choices for millions of people across in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 59 200 EUR gross
Final benefits may vary depending on the location.
Location: Sao Paulo, Brazil (Sao Paulo)
Workplace: hybrid
Embark on an exciting journey with us as an
Accountant
to manage our financial records, make payments in online banking, ensure compliance with regulations, and provide accurate financial information to support decision-making.
Key Responsibilities
Oversee and maintain accounting records for several local entities in accordance with group policies and local GAAP requirements.
Collaborate with local accounting and tax outsourcing providers to ensure accurate and timely tax filings and compliance with statutory requirements.
Take full ownership of the Cash and Bank reconciliation process, ensuring all transactions are accurately reflected and matched in NetSuite on a daily/monthly basis.
Manage end-to-end employee-related accounts, including the reconciliation of accounts receivable from employees, advances, and expense reimbursements.
Act as the primary user and owner of the Yokoy expense management system, overseeing the processing, classification, and integration of employee expenses into the general ledger.
Reconcile Balance Sheet and P&L accounts in NetSuite on a regular basis, ensuring accuracy and consistency of financial data.
Record and review accounting transactions, including expense reports, journal entries, deposits, payroll files, revenue recognition, and foreign currency revaluation etc.
Act as a Financial Controller for smaller international entities with low transaction volumes, performing all necessary control procedures, reconciliations, and month-end closing in strict accordance with US GAAP and audit requirements.
Actively participate in audit processes, including preparation of supporting documentation, communication with auditors, and resolving audit queries.
Support continuous improvement of accounting processes, internal controls, and reporting quality across the assigned entities.
Skills, Knowledge & Expertise
University degree in Accounting, Finance, or a related field.
3–5 years of professional experience in accounting or financial control, ideally within an international company.
Solid understanding of local accounting and tax regulations
(Brazil/Mexico)
and strong knowledge of US GAAP (IFRS is a plus).
Proven experience in general ledger accounting, reconciliations, and financial reporting.
Hands-on experience with expense management tools (experience with Yokoy is a strong advantage).
Practical understanding of tax compliance and cooperation with external tax advisors.
Advanced English (B2 or higher) — confident in written and verbal communication.
Experience with NetSuite is a strong advantage.
Familiarity with AP systems and intercompany processes.
Strong sense of ownership and ability to manage the full cycle of accounting for small entities independently.
Excellent analytical and problem-solving skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: London, United Kingdom
Workplace: remote
We’re looking for an experienced
Payroll Accounting Manager
to join our team and take ownership of payroll accounting operations, ensuring accuracy, compliance, and timely reporting across multiple markets.
Key Responsibilities
Act as the primary preparer in month-end and quarter-end close calendar, checklist, and reconciliations, and lead the accounting team in monthly and quarterly close flux presentations with management.
Take full ownership of payroll accounting functions, including processing, reconciliation, compliance, and reporting.
Design and implement robust accounting procedures, internal controls, and compliance mechanisms that align with accounting policies and regulations.
Drive the development and deployment of accounting process improvements, with a focus on automation, efficiency, and scaling for company growth.
Develop and maintain technical accounting expertise in areas including payroll accounting compliance, processes, and controls.
Draft comprehensive accounting policies by leveraging US GAAP technical accounting guidance and collaborating with cross-functional stakeholders.
Proactively identify inefficiencies in existing accounting processes and design innovative solutions to address them.
Partner with external auditors to facilitate smooth audit processes and ensure timely completion of deliverables.
Assist with processing the Company's employee equity grants.
Skills, Knowledge & Expertise
Have 7+ years of progressive accounting experience, preferably in startup or high-growth environments, including 3+ years of experience in a public company.
Hold a Bachelor’s degree in Accounting or Finance, with CPA certification (or equivalent) preferred.
Have demonstrated experience with payroll accounting and related compliance requirements
Possess a proven track record of successfully leading process improvement initiatives and system implementations.
Are proficient in NetSuite or similar accounting software, with experience in financial systems integration.
Exhibit exceptional organizational skills with the ability to prioritize and manage multiple workstreams effectively.
Have keen attention to detail and unwavering commitment to accuracy.
Are a self-starter who is able to work independently, identify issues, and implement solutions without significant oversight.
Possess strong analytical skills with the ability to synthesize complex financial information into actionable insights.
Have excellent verbal and written communication skills for cross-functional collaboration.
Strong Candidates May Have:
Experience working in a fast-paced startup environment, particularly in the technology sector.
Successfully led accounting system implementations or major upgrades.
Expertise in developing and documenting streamlined processes that scale with company growth.
Experience with creating automation solutions for accounting workflows.
Experience thriving in ambiguity and excelling at developing structure in unstructured environments.
Proven track record of identifying inefficient processes and implementing innovative solutions.
A proactive approach to anticipating and solving problems before they escalate.
Ability to balance strategic thinking with tactical execution.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: remote
We’re looking for an experienced
Payroll Accounting Manager
to join our team and take ownership of payroll accounting operations, ensuring accuracy, compliance, and timely reporting across multiple markets.
Key Responsibilities
Act as the primary preparer in month-end and quarter-end close calendar, checklist, and reconciliations, and lead the accounting team in monthly and quarterly close flux presentations with management.
Take full ownership of payroll accounting functions, including processing, reconciliation, compliance, and reporting.
Design and implement robust accounting procedures, internal controls, and compliance mechanisms that align with accounting policies and regulations.
Drive the development and deployment of accounting process improvements, with a focus on automation, efficiency, and scaling for company growth.
Develop and maintain technical accounting expertise in areas including payroll accounting compliance, processes, and controls.
Draft comprehensive accounting policies by leveraging US GAAP technical accounting guidance and collaborating with cross-functional stakeholders.
Proactively identify inefficiencies in existing accounting processes and design innovative solutions to address them.
Partner with external auditors to facilitate smooth audit processes and ensure timely completion of deliverables.
Assist with processing the Company's employee equity grants.
Skills, Knowledge & Expertise
Have 7+ years of progressive accounting experience, preferably in startup or high-growth environments, including 3+ years of experience in a public company.
Hold a Bachelor’s degree in Accounting or Finance, with CPA certification (or equivalent) preferred.
Have demonstrated experience with payroll accounting and related compliance requirements
Possess a proven track record of successfully leading process improvement initiatives and system implementations.
Are proficient in NetSuite or similar accounting software, with experience in financial systems integration.
Exhibit exceptional organizational skills with the ability to prioritize and manage multiple workstreams effectively.
Have keen attention to detail and unwavering commitment to accuracy.
Are a self-starter who is able to work independently, identify issues, and implement solutions without significant oversight.
Possess strong analytical skills with the ability to synthesize complex financial information into actionable insights.
Have excellent verbal and written communication skills for cross-functional collaboration.
Strong Candidates May Have:
Experience working in a fast-paced startup environment, particularly in the technology sector.
Successfully led accounting system implementations or major upgrades.
Expertise in developing and documenting streamlined processes that scale with company growth.
Experience with creating automation solutions for accounting workflows.
Experience thriving in ambiguity and excelling at developing structure in unstructured environments.
Proven track record of identifying inefficient processes and implementing innovative solutions.
A proactive approach to anticipating and solving problems before they escalate.
Ability to balance strategic thinking with tactical execution.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: New Delhi, India
Workplace: remote
We’re looking for an experienced
Payroll Accounting Manager
to join our team and take ownership of payroll accounting operations, ensuring accuracy, compliance, and timely reporting across multiple markets.
Key Responsibilities
Act as the primary preparer in month-end and quarter-end close calendar, checklist, and reconciliations, and lead the accounting team in monthly and quarterly close flux presentations with management.
Take full ownership of payroll accounting functions, including processing, reconciliation, compliance, and reporting.
Design and implement robust accounting procedures, internal controls, and compliance mechanisms that align with accounting policies and regulations.
Drive the development and deployment of accounting process improvements, with a focus on automation, efficiency, and scaling for company growth.
Develop and maintain technical accounting expertise in areas including payroll accounting compliance, processes, and controls.
Draft comprehensive accounting policies by leveraging US GAAP technical accounting guidance and collaborating with cross-functional stakeholders.
Proactively identify inefficiencies in existing accounting processes and design innovative solutions to address them.
Partner with external auditors to facilitate smooth audit processes and ensure timely completion of deliverables.
Assist with processing the Company's employee equity grants.
Skills, Knowledge & Expertise
Have 7+ years of progressive accounting experience, preferably in startup or high-growth environments, including 3+ years of experience in a public company.
Hold a Bachelor’s degree in Accounting or Finance, with CPA certification (or equivalent) preferred.
Have demonstrated experience with payroll accounting and related compliance requirements
Possess a proven track record of successfully leading process improvement initiatives and system implementations.
Are proficient in NetSuite or similar accounting software, with experience in financial systems integration.
Exhibit exceptional organizational skills with the ability to prioritize and manage multiple workstreams effectively.
Have keen attention to detail and unwavering commitment to accuracy.
Are a self-starter who is able to work independently, identify issues, and implement solutions without significant oversight.
Possess strong analytical skills with the ability to synthesize complex financial information into actionable insights.
Have excellent verbal and written communication skills for cross-functional collaboration.
Strong Candidates May Have:
Experience working in a fast-paced startup environment, particularly in the technology sector.
Successfully led accounting system implementations or major upgrades.
Expertise in developing and documenting streamlined processes that scale with company growth.
Experience with creating automation solutions for accounting workflows.
Experience thriving in ambiguity and excelling at developing structure in unstructured environments.
Proven track record of identifying inefficient processes and implementing innovative solutions.
A proactive approach to anticipating and solving problems before they escalate.
Ability to balance strategic thinking with tactical execution.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
inDrive is seeking a Head of Loyalty Product to own inDrive’s Loyalty product domain end-to-end, reporting to the Director of SuperApp and Growth Businesses Product. The core challenge is to build a loyalty proposition that customers genuinely value and that measurably changes behavior. That means increasing frequency, retention, cross-service engagement, and customer lifetime value while maintaining sustainable economics.
This is not a role focused on running a rewards feature or promotional calendar. You’ll own Loyalty as a product domain and lead execution across multiple teams and markets. This happens in a highly cross-functional environment where many of the capabilities required to deliver the Loyalty experience sit outside your direct team.
Key Responsibilities
Own Loyalty product strategy and roadmap.
Define and continuously evolve the product strategy and roadmap for Loyalty across inDrive. Identify where loyalty can create the greatest customer and business value, translate those opportunities into clear product priorities, and own the resulting product outcomes.
Build the customer proposition.
Design loyalty experiences and mechanics that customers understand, value, and actively engage with. Own the end-to-end customer journey - from discovery and enrollment through earning, benefits, redemption, progress, and ongoing engagement.
Drive measurable changes in customer behavior.
Build products that improve frequency, retention, engagement, and customer lifetime value. Establish clear hypotheses and success criteria and distinguish incremental behavior from activity that would have happened anyway.
Connect product decisions to economics.
Partner closely with Business and Analytics to understand the economics behind the product. Make informed trade-offs between customer value, engagement, cost, and long-term impact rather than optimizing individual product metrics in isolation.
Build for an ecosystem.
Develop loyalty experiences and capabilities that can work across multiple inDrive services, customer journeys, and markets. Balance reusable, scalable product capabilities with meaningful differences in local customer behavior and market economics.
Lead experimentation.
Build a rigorous experimentation approach around loyalty propositions, rewards, incentives, and customer experiences. Use behavioral data, segmentation, and personalization to continuously improve what value is offered, to whom, and when.
Drive cross-functional execution.
Work closely with Engineering, Design, Data, Marketing, CRM, and product teams across inDrive. Identify and manage critical dependencies, create alignment around priorities and requirements, and drive the cross-team execution needed to deliver the overall Loyalty product outcome.
Build and lead the product team.
Build, lead, and develop the Loyalty product team. Set a high bar for product discovery, prioritization, experimentation, execution, and accountability, and create an environment where strong product talent can grow.
Build a strong measurement system.
Establish the measurement framework for Loyalty together with Analytics, combining experimentation, customer insights, and business performance to determine what should scale, evolve, or stop.
Skills, Knowledge and Expertise
Loyalty, membership, subscription, or engagement product depth.
You’ve built and scaled meaningful consumer loyalty, membership, subscription, rewards, or adjacent engagement products - not simply managed promotional campaigns.
Strong consumer product background.
You’ve built products in a scaled consumer technology environment such as mobility, delivery, marketplaces, e-commerce, travel, fintech, or another high-frequency digital category.
End-to-end product ownership.
You’ve owned a meaningful product area from strategy and discovery through execution, experimentation, and measurable customer and business outcomes.
Behavior-change mindset.
You understand how product mechanics, incentives, benefits, status, rewards, and customer experience influence behavior - and know how to distinguish genuine incremental impact from correlation.
Strong commercial judgment.
You can move fluently between customer experience and economics, understand unit economics and LTV, and make thoughtful trade-offs between growth, customer value, and cost.
Experimentation depth.
You have strong experience with controlled experimentation, segmentation, and behavioral data and use evidence to make product investment and prioritization decisions.
Cross-product thinking.
You’ve worked on products that span multiple customer journeys, business lines, or product teams and can create alignment and drive execution without relying solely on direct organizational authority.
Multi-market experience.
You’ve built or scaled consumer products across multiple countries or regions and understand how customer behavior, willingness to pay, incentives, and economics can differ across markets.
0-to-1 builder who can also scale.
You’re comfortable starting with ambiguity, shaping a proposition, validating it with customers and data, and then turning what works into scalable product capabilities.
Product leadership.
You’ve led and developed product managers, can set a strong product bar, and are comfortable working with senior stakeholders across Product, Engineering, Business, Finance, Marketing, and other functions.
Will be an advantage
Experience building loyalty or membership products for a multi-service consumer ecosystem or super app.
Experience with paid membership or subscription products.
Experience with rewards, cashback, wallet, payments, or incentive systems.
Experience with personalization, recommendations, CRM, or lifecycle decisioning.
Marketplace or two-sided platform experience.
Experience in high-growth emerging markets across LATAM, Central Asia, South Asia, Southeast Asia, or Africa.
Experience taking a loyalty or membership proposition from initial launch to multi-market scale.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 116 500 EUR gross.
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: hybrid
Autonomous vehicles are coming to the markets in which inDrive serves, but the AV industry has a blind spot: it has almost no data from the cities where we operate. inDrive runs one of the world's largest ride-hailing fleets, concentrated in exactly the emerging markets global AV players have yet to reach. We are building the team that turns that fleet into an AV grade data platform: large scale multi sensor collection from real vehicles on real trips, evaluation of driving models against human drivers, automated and human in the loop causal annotation, and camera first 3D scene reconstruction for simulation.
We are hiring the founding leader of this workstream. This is a rare true zero to one: you will hire the team, stand up the vehicles and the data platform, set the technical bar, and own delivery end to end.
Key Responsibilities
Own the AV data workstream end to end.
Roadmap, execution, quality, and outcomes, from vehicle data capture through processing, annotation, and delivery of AV-grade datasets
Build the team from zero.
Hire and lead a multi disciplinary team covering large scale data engineering, search and serving, ML engineering across divergence detection, edge inference, and VLM based auto labeling, 3D reconstruction research, and data annotation operations. Own the hiring bar and the team's growth
Management
: Manage ML engineers' charter across the cluster
Set technical direction across disciplines.
Provide design authority for the full pipeline, including onboard capture, cloud ingestion and processing at fleet scale, semantic and causal labeling, and neural scene reconstruction, and make the key technical decisions on evidence
Partner with leaders across the organization.
Work closely with the leaders of data platform, ML ops, geo and mapping, and inDrive's wider autonomous vehicle initiatives to align roadmaps, share infrastructure, and unblock delivery
Own external partnerships.
Drive the technical relationships this work depends on, including the NVIDIA AV ecosystem and prospective AV partners consuming our data
Balance research and delivery.
Several of the core questions here are open research. You frame milestones as decision gates, redirect work based on evidence, and keep the team shipping measurable results on a schedule
Skills, Knowledge and Expertise
10+ years of engineering experience in applied ML, autonomous systems, or large-scale data and ML platforms, including 3+ years in the autonomous vehicle industry or closely adjacent autonomy domains (AV data, simulation, or evaluation platforms, ADAS, robotics perception, HD mapping), and 4+ years managing engineering teams, with a track record of building teams from scratch and delivering from zero to one
Strong command of the modern AV and foundation model landscape: vision-language models, multi-modal perception, 3D reconstruction and neural rendering, and the NVIDIA AV ecosystem. Deep enough to set direction, review designs, and make evidence-based technical calls
Genuine engineering leadership range: you have successfully led data engineering, platform, or infrastructure delivery, not only ML research, and can evaluate and unblock work across those disciplines
Proven ability to take large-scale ML systems from conception to production: data pipelines, training and evaluation infrastructure, and models running under real-world constraints
Strong external presence: experience owning technical partnerships, vendor and licensing relationships, or customer-facing technical engagements at a senior level
Deep fluency in the modern ML stack (PyTorch or equivalent, large-scale training and inference, Python and Linux) and in cloud data platforms at multi-terabyte scale
Bachelor's degree in Computer Science, Engineering, or a related field
Nice to have:
AV industry experience specifically in offline evaluation, data mining, annotation platforms, or simulation, as distinct from on-vehicle stack development
Advanced degree (MS or PhD) in ML, robotics, or computer vision
Experience operating in emerging markets, and comfort building where the playbook does not exist yet
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle
Machine Learning Engineer
, who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in
computer vision
is essential.
Key Responsibilities
Develop, deploy, and maintain machine learning models and systems
Conduct in-depth data analysis, preparation, and processing
Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing
Follow established security guidelines and identify potential risks
Collaborate with peers to review and ensure designs are effective, flexible, and reusable
Solve issues and provide feedback for engineering design and delivery processes
Ensure that features are deployed according to requirements and operate without unintended side effects
Create and maintain comprehensive documentation for models and processes
Monitor and support deployed solutions to ensure they meet performance expectations
Actively seek out information and internal solutions to ensure reusability and adoption of common technologies
Our expectations
3+ years of experience in the Field. Previous software engineering experience is preferrable
Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data).
Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics.
Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle.
Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes.
The ability to design solutions using common design patterns and various design tools.
Experience in experiment design and the ability to validate the credibility of information from various sources.
A solid understanding of the business value of delivered features.
Strong problem-solving skills, with an emphasis on using technical facts and reasoning.
Excellent communication and collaboration skills, including active listening and the ability to build consensus.
A strong drive for continuous self-development and a collaborative mindset for contributing to communities.
Ability to balance quality and speed depending on the case, and justify your decision
Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers
English communication skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 90 700 gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
You will lead analytics for our
Intercity
vertical — a core business driving long-distance travel across cities. This includes
car-based rides
as well as
partner transportation networks
such as buses and other regional operators. Your mission is to uncover opportunities for growth, optimize pricing and demand-supply balance, and help shape the future of intercity mobility for millions of users.
You will manage a team that partners closely with
product, operations, and marketing
to improve unit economics, drive market expansion, and deliver a seamless experience for both passengers and drivers. From building forecasting models and demand-planning tools to analyzing new market entry strategies and measuring the impact of promotional initiatives, your work will directly influence business-critical decisions.
In this role, you will act as a
trusted advisor
to product and business stakeholders — aligning analytics with strategic priorities, driving data-informed decisions, and creating scalable processes for the fast-growing Intercity vertical.
Key Responsibilities
Lead, mentor, and develop the analytics team, supporting performance, growth, and professional development
Define and drive the analytics strategy, roadmap, and standards aligned with business and product objectives
Oversee key metrics, experimentation, and analytical outputs to ensure quality, consistency, and impact
Partner with product, engineering, and business leaders to embed data-driven decision-making across the organization
Establish and continuously improve analytics processes, documentation, and governance
Ensure data quality, integrity, and effective cross-team data collaboration
Skills, Knowledge and Expertise
5+ years of experience in data analytics or data science
2+ years of people management, leadings of 5+ people
Analytical mindset: structured and critical thinking, the ability to find a balance between the resources spent and the effect on the business
Strong mathematical background with an emphasis on mathematical statistics, optimization theory, time series and causal inference
Proficiency in Python and data analysis libraries
Proficiency in SQL: ability to work with large amounts of data, write and optimize complex queries, create analytical data marts
Experience in creating BI reports: Plotly / Redash / Tableau
English: Professional Working Proficiency
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for an
Engineering Manager
to lead and develop a team of infrastructure engineers responsible for critical production systems. This role combines
people management with strong technical expertise
, requiring a solid infrastructure background and deep knowledge of
AWS, Kubernetes, distributed systems, networking, and infrastructure automation
.
Key Responsibilities
Lead, manage, and develop a team of infrastructure engineers responsible for critical production systems
Own team execution, delivery, and day-to-day prioritization in alignment with infrastructure strategy and architectural direction
Run the shared goals and collaborate with the Infrastructure Security, and other platform teams
Translate infrastructure priorities into clear team plans, milestones for both infrastructure and product teams
Work with Staff and Senior engineers to ensure technical solutions are delivered effectively and aligned with established architectural principles
Ensure the reliability, availability, and operational readiness of systems owned by the team
Own the team’s operational practices, incident response, postmortems, and completion of follow-up actions
Set clear expectations, run regular 1:1s, provide actionable feedback, and support engineers through performance reviews and Individual Development Plans
Skills, Knowledge and Expertise
7+ years of experience in software, infrastructure, SRE, or platform engineering, including 2+ years in an engineering management role within a Platform cluster
Proven experience leading and developing engineering teams responsible for production infrastructure or platform systems
Strong infrastructure engineering background, with sufficient technical depth to review architecture, challenge decisions, and work effectively with Staff and Senior engineers
Strong understanding of cloud infrastructure, especially AWS, Kubernetes, distributed systems, networking, and infrastructure automation
Experience operating highly available, business-critical systems, including incident management, on-call, postmortems, capacity planning, and operational excellence
Proven ability to set priorities, build execution plans, and deliver complex engineering initiatives while balancing reliability, technical debt, operational work, and long-term investments
Ability to delegate technical ownership and enable senior engineers to lead major technical initiatives
Strong cross-functional leadership skills, with the ability to align teams, manage dependencies, and resolve organizational, process, and technical bottlenecks
Professional working proficiency in English
Nice to Have
Experience operating infrastructure across multiple regions, data centers, or hybrid cloud environments
Experience managing teams with significant networking or distributed infrastructure responsibilities
Experience working in organizations where infrastructure teams provide internal platforms and services to a large number of engineering teams
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 90 700 EUR gross
Final benefits may vary depending on the location.
ГибридmiddleCairo, Egypt
ГибридCairo, Egypt
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.