Location: Remote - Brazil; Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Director, LATAM Carrier Relations.
About the job
Twilio is seeking an experienced and dynamic Director to spearhead our Carrier Relations team across Latin America. This role is pivotal in ensuring seamless communication services, driving a localized supply strategy, and fostering strategic partnerships with regional carriers. Working closely with cross-functional partners—such as Sales, Product, Commercial Legal, Regulatory— you will align market demand with local carrier capabilities to power Twilio’s growth in the region. The ideal candidate brings a robust background in telecommunications, deep expertise in LATAM regulatory environments, and a track record of building high-performing teams.
Responsibilities
In this role, you’ll:
Team Leadership:
Lead and mentor a team of carrier relations specialists across LATAM, fostering a collaborative, high-performance, and region-aware culture.
Sales Alignment & Demand Strategy:
Partner closely with Sales and Product teams to analyze market trends, understand customer demand, and co-develop country-specific supply strategies tailored to individual LATAM markets.
Carrier/Supply Partnerships & Negotiation:
Develop and maintain strong, strategic relationships with regional and local carriers and other suppliers to secure cost-effective solutions, expand coverage, and optimize service delivery.
Regulatory & Market Intelligence:
Navigate complex local telecommunications regulations and upcoming policy changes to proactively adapt Twilio's supply strategy and maintain strict compliance across all LATAM territories.
Performance & KPI Management:
Implement and monitor localized KPIs to assess supplier performance, route quality, and cost efficiency in alignment with regional business goals.
Operational Execution:
Act as an escalation point to resolve regional carrier/supplier service issues, minimizing operational disruption and maintaining high service reliability.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 10 years in the telecommunications services industry, with at least 5 years in a leadership role managing carrier relations.
Deep expertise in LATAM telecommunications markets, local carrier ecosystems, and regional regulatory environments.
Proven experience collaborating with Sales and Go-To-Market teams to align infrastructure/supply strategy with revenue demand.
Strong negotiation, influence, and communication skills in complex multi-country environments.
Data-driven, analytical approach to decision-making and route optimization.
Fluency in Spanish, English and Portuguese.
Desired:
Bachelor's degree in Telecommunications, Business Administration, or a related field (Master's degree preferred).
Familiarity with core communication protocols and standards (e.g., SS7, ISUP, MAP, SIP).
Location
This role will be remote, and based in Colombia or Brazil.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - North America
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role - (12-month contract)
We’re looking for a Senior Product Designer to design and build internal tools for complex financial operations. This is a hands-on role for someone who can move fluidly between user research, systems design, AI prototyping, and production code.
You’ll partner with product, engineering, and operations to turn complicated workflows, business rules, and technical constraints into intuitive, reliable tools. You should be comfortable working independently—from identifying the problem through shipping and iterating on a production solution.
What you’ll do
Own the end-to-end design process:
Lead projects from research and workflow discovery through prototyping, validation, detailed design, implementation, and post-launch iteration.
Design complex operational workflows:
Build tools involving multiple user roles, data sources, business rules, approvals, exceptions, and audit requirements.
Build AI-powered prototypes:
Rapidly create functional prototypes for alignment across multiple stakeholders.
Turn prototypes into production experiences:
Write and contribute code within production environments, working through code review, testing, deployment, and iteration.
Champion operational users:
Understand the needs and constraints of financial operations teams through interviews, observation, workflow analysis, and usability testing.
Apply systems-level thinking:
Design data-rich interfaces that help users monitor activity, investigate issues, manage exceptions, and make informed decisions.
Collaborate with engineering:
Work comfortably within engineering processes, helping push production code into the front end.
Contribute to the design system:
Create scalable patterns for tables, forms, dashboards, alerts, approvals, audit histories, and AI-assisted interactions.
Execute independently:
Manage multiple initiatives while clearly communicating progress, risks, dependencies, and decisions.
Who you are
You have
6+ years of experience in product design
in startup or other fast paced environments
You have designed and launched in complex or technical industries, such as financial services, pharmaceuticals, healthcare, infrastructure, logistics, manufacturing, aerospace, or automotive.
You are comfortable reading and building with API documentation
You can translate complicated processes, data, business rules, and edge cases into clear and efficient experiences, keeping auditability and regulatory concerns in mind.
You work independently, create structure in ambiguous environments, and move projects forward without extensive oversight.
You communicate design decisions clearly across product, engineering, operations, and business teams.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: South Carolina
Workplace: Hybrid
Job Title: Independent BCBA (1099), Full Admin Support & Autonomy, South Carolina
Location: Onsite
Job Type: 1099 Independent Contractor
Earning Potential: up to $125,000+ per year (Based on caseload volume)
The Freedom to Focus on Clinical Care (We Handle the Rest)
Are you a BCBA tired of burnout, impossible caseloads, and drowning in administrative red tape? At Tellos, we believe that to provide the best clinical outcomes for children, providers need autonomy, support, and a healthy work-life balance.
We are looking for Independent Contractor (1099) BCBAs located in South Carolina who want to take control of their career.
How It Works
Think of this as "plug-and-play" independence. You act as the clinical leader, determining the best course of treatment for your clients. We act as your backend operations team.
You Focus On:
- Clinical decisions and quality of care.
- Determining your own schedule.
- Deciding if a case requires in-person support or if telehealth is clinically appropriate.
- Taking on as many (or as few) clients as fits your lifestyle.
We Handle:
- RBT Staffing: We handle the sourcing, vetting, payroll, and retention perks; you make the final decision on who joins your team to ensure the right clinical fit.
- The Paperwork: We handle credentialing, authorizations, billing, and claims submissions.
- Client Acquisition: We manage the referral pipeline and intake process, connecting you directly with families seeking services so you don’t have to worry about marketing or outreach.
Key Responsibilities
- Lead Clinically: Conduct robust functional behavior assessments (FBAs) and skill-based assessments to design individualized, evidence-based treatment plans that target meaningful outcomes.
- Drive Treatment Fidelity: Provide competency-based supervision and mentorship to RBTs, ensuring protocols are implemented with high fidelity and clinical rigor.
- Data-Based Decision Making: Utilize visual data analysis to monitor client progress, modifying instructional protocols and behavior intervention plans (BIPs) in real-time to ensure continuous growth.
- Documentation & Medical Necessity: Collaborate with the Tellos admin team to ensure all clinical documentation clearly demonstrates medical necessity, meeting payer standards without compromising clinical depth.
- Facilitate Caregiver Partnership: Partner with families through consistent collaboration and parent coaching to ensure skills generalize to the home environment, driving sustainable, long-term outcomes.
- Ethical Practice: Uphold the highest standards of professional practice and client dignity in accordance with the BACB Ethics Code for Behavior Analysts.
Why Partner with Tellos?
- Total Caseload Control: You decide your volume. Whether you want a full-time caseload or just a few clients to supplement your income, you are in the driver's seat.
- Telehealth Flexibility: We support a telehealth model where clinically appropriate, giving you the ability to work from home as you see fit (up to 25% of hours as approved by insurance)
- No Admin Burnout: Being independent doesn’t mean you have to handle insurance on your own. We have a dedicated team to handle the billing, denials, and authorization processes.
- Recruitment Support: We manage the sourcing and first-round interviews so you don’t have to sift through resumes. We present you with vetted candidates for your final approval and provide the backend support systems you need to build a stable team that sticks with you.
Qualifications
- Active Board Certified Behavior Analyst (BCBA) certification.
- Residence in South Carolina required
- Master’s Degree in Applied Behavior Analysis, Psychology, or related field.
- Strong desire for autonomy and the discipline to manage an independent schedule.
- Comfortable using technology for Telehealth supervision and digital data collection.
Ready to define your own practice?
Step 1: Chat with us about your clinical philosophy and income goals.
Step 2: We handle the credentialing and setup to get you ready.
Step 3: We match you with clients and RBTs based on your preferences.
Step 4: You start working on your own terms.
Apply today to reclaim your time and your passion for ABA.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: Remote - United States
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Role Overview
We are seeking detail-oriented evaluators to conduct human quality evaluations for an enterprise AI customer support product on Instagram, WhatsApp, and Messenger. You will evaluate and benchmark AI model responses against complex evaluation rubrics using provided business knowledge bases.
What You’ll Own:
Model Evaluation: Review and score AI-generated customer interactions across Foundational, Experiential, and Operational dimensions (e.g., Action Fidelity, Faithfulness, Hallucination, Compliance, Tone, and Handoff).
Intent & Fact Verification: Benchmark both informational (R1) and transactional (R2) customer queries against authoritative business sources (FAQs, product catalogs, SOPs) within the task UI.
Quality Assurance: Participate in dual-review processes and daily calibration audits to ensure inter-rater agreement and establish ground-truth performance targets.
Performance Targets: Deliver precise evaluation
You’ll Thrive in This Role If You Have:
Customer Service Background: Prior experience in customer service, call centers, retail, or handling customer communications via email, chat, or phone (highly prioritized).
English Proficiency: Exceptional written English skills with a strong command of tone, brand voice, grammar, and nuance.
French Proficiency: Exceptional written French skills with a strong command of tone, brand voice, grammar, and nuance.
Analytical Precision: Ability to strictly follow multi-tier evaluation guidelines, complex logic trees, and technical rubrics without deviation.
Tech Adaptability: Comfort using dedicated web-based tools and labeling interfaces.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Georgia
Workplace: Remote
Job Title: Remote Part-Time Independent BCBA (1099) – Full Admin Support & Autonomy | Georgia-Based
Location: Remote / Hybrid (hours will be EST)
Job Type: 1099 Independent Contractor
Earning Potential: up to $125,000+ per year (Based on caseload volume)
The Freedom to Focus on Clinical Care (We Handle the Rest)
Are you a BCBA tired of burnout, impossible caseloads, and drowning in administrative red tape? At Tellos, we believe that to provide the best clinical outcomes for children, providers need autonomy, support, and a healthy work-life balance.
We are looking for Independent Contractor (1099) BCBAs located in Georgia who want to take control of their career.
How It Works
Think of this as "plug-and-play" independence. You act as the clinical leader, determining the best course of treatment for your clients. We act as your backend operations team.
You Focus On:
- Clinical decisions and quality of care.
- Determining your own schedule.
- Deciding if a case requires in-person support or if telehealth is clinically appropriate.
- Taking on as many (or as few) clients as fits your lifestyle.
We Handle:
- RBT Staffing: We handle the sourcing, vetting, payroll, and retention perks; you make the final decision on who joins your team to ensure the right clinical fit.
- The Paperwork: We handle credentialing, authorizations, billing, and claims submissions.
- Client Acquisition: We manage the referral pipeline and intake process, connecting you directly with families seeking services so you don’t have to worry about marketing or outreach.
Key Responsibilities
- Lead Clinically: Conduct robust functional behavior assessments (FBAs) and skill-based assessments to design individualized, evidence-based treatment plans that target meaningful outcomes.
- Drive Treatment Fidelity: Provide competency-based supervision and mentorship to RBTs, ensuring protocols are implemented with high fidelity and clinical rigor.
- Data-Based Decision Making: Utilize visual data analysis to monitor client progress, modifying instructional protocols and behavior intervention plans (BIPs) in real-time to ensure continuous growth.
- Documentation & Medical Necessity: Collaborate with the Tellos admin team to ensure all clinical documentation clearly demonstrates medical necessity, meeting payer standards without compromising clinical depth.
- Facilitate Caregiver Partnership: Partner with families through consistent collaboration and parent coaching to ensure skills generalize to the home environment, driving sustainable, long-term outcomes.
- Ethical Practice: Uphold the highest standards of professional practice and client dignity in accordance with the BACB Ethics Code for Behavior Analysts.
Why Partner with Tellos?
- Total Caseload Control: You decide your volume. Whether you want a full-time caseload or just a few clients to supplement your income, you are in the driver's seat.
- Telehealth Flexibility: We support a telehealth model where clinically appropriate, giving you the ability to work from home as you see fit.
- No Admin Burnout: Being independent doesn’t mean you have to handle insurance on your own. We have a dedicated team to handle the billing, denials, and authorization processes.
- Recruitment Support: We manage the sourcing and first-round interviews so you don’t have to sift through resumes. We present you with vetted candidates for your final approval and provide the backend support systems you need to build a stable team that sticks with you.
Qualifications
- Active Board Certified Behavior Analyst (BCBA) certification.
- Active Georgia LBA strongly preferred
- Residence in CA, OR, ID, WA, UT, AZ preferred
- Master’s Degree in Applied Behavior Analysis, Psychology, or related field.
- Strong desire for autonomy and the discipline to manage an independent schedule.
- Comfortable using technology for telehealth supervision and digital data collection.
Ready to define your own practice?
Step 1: Chat with us about your clinical philosophy and income goals.
Step 2: We handle the credentialing and setup to get you ready.
Step 3: We match you with clients and RBTs based on your preferences.
Step 4: You start working on your own terms.
Apply today to reclaim your time and your passion for ABA.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: Remote, Canada; Remote, Poland; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
We are looking for a Principal Engineer to help build GitLab Duo Agent Platform, the agentic orchestration layer that runs AI agents and flows across the entire software lifecycle.
Principal Engineers at GitLab are recognized experts across multiple technology domains and represent the senior technical leadership within their organization. In this role you will set technical direction for a significant part of the Agent Platform, working across several teams to turn agentic capabilities into something engineering organizations can actually depend on: predictable, observable, governable, and fast enough to sit in the critical path of real development work.
The Agent Platform is not a single service. It spans agent execution and orchestration, flow definition and event-driven triggering, the AI Catalog through which customers discover and manage agents, model routing and evaluation, and the governance surface that decides which agents may act where and under whose identity. It runs on GitLab.com, GitLab Dedicated, and Self-Managed installations, including deployments that use self-hosted models to meet compliance requirements. You will work on the parts of that system where the hard architectural questions live, and you will do it hands-on.
This role reports into the VP of the AI Engineering organization and works closely with Engineering Managers, Staff Engineers, Product Management, Infrastructure and Security.
What you'll do
Define the technical direction for a significant area of Duo Agent Platform across several teams, and partner with Engineering Managers and Product to turn it into a roadmap with a six-month horizon.
Build the orchestration layer that makes agents and flows reliable: session lifecycle, tool invocation, context assembly, concurrency, retries, timeouts, and failure modes that degrade gracefully instead of stalling a developer's workflow.
Hands on work on driving topics throughout the whole organisation from POC level, architecture to full implementation.
Participate in Incident Management on-call rotation, to help meet availability goals for GitLab.com.
Strong product builder and ownership mentality. Understanding of product strategy, technical strategy, delivering customer value and iteration towards a successful product
Write clear, opinionated design documents, architecture narratives, and decision records that let other teams make aligned decisions. Ensure the architecture holds across multi-tenant GitLab.com, Dedicated, and Self-Managed deployments, including self-hosted model configurations, and respects data governance boundaries in each.
Use the platform on our own work, find where it falls short of what we claim, and feed that back through improvements into the product.
Mentor Staff and Senior Engineers, and raise the bar for experimentation rigor and cross-team collaboration.
Work across the whole platform on different projects, features and teams. This reaches across:
Design the extensibility surface so customers can build custom agents and flows, connect their own tools and internal systems, and bring external agents such as Claude Code and Codex into GitLab workflows without weakening the platform's guarantees.
Drive down the cost and latency of agentic requests, and work with Product on how model selection, routing, and credit consumption behave as usage grows.
Define the evaluation practice for the platform: offline benchmarks and online experiments that measure task completion, correctness, tool-call accuracy, latency, and cost per task, and that catch regressions before customers do.
Build the governance and safety surface with Security and Compliance: policy-driven controls over which agents and models may run where, permission and identity semantics that align to existing roles and group structure, human-in-the-loop checkpoints, traceability of every flow session, and audit that stands up to enterprise review.
Complete Interview Training and participate in hiring for the department as a technical interviewer or panel member.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
8+ years of software engineering experience, including 3+ years at Staff, Principal level or equivalent senior technical leadership.
Hands-on production experience building on large language models: agent loops, tool calling, context management, retrieval, prompt and model evaluation. Experience shipping this to real users, not only prototyping it.
Strong background in distributed systems, including service decomposition, fault tolerance, observability, and operational resilience under multi-tenant load.
A track record of defining evaluation frameworks and using benchmark and experiment results to make architecture decisions, rather than shipping on intuition.
Experience designing human-in-the-loop controls, safety guardrails, and responsible AI practices for systems that act on a customer's behalf.
Ability to drive alignment across Engineering, Product, Infrastructure, and Security on problems that start out ambiguous.
Experience mentoring senior engineers and shaping technical direction across multiple teams without direct authority.
Comfort working in one or more of Ruby, Go, Python, or TypeScript, and willingness to work across the stack the platform spans.
Excellent written and asynchronous communication, and the ability to work effectively in a fully remote, globally distributed organization.
About the team
The AI engineering organisation is building the product and infrastructure that make GitLab an effective environment for running agents across the software development lifecycle. We’re distributed across the world and partner with teams throughout GitLab to help the GitLab Duo Agent Platform become the backbone of GitLab's AI features. You will report directly to the VP of Engineering for AI and especially work together with all the teams, the engineering management and other principal engineers in the AI department. This is an opportunity to lead a consequential group as AI changes how software is built.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$250,000
—
$325,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Senior Partner Programs Manager, you’ll build and scale the programs, infrastructure, and operating model that turn Vercel’s partner strategy into repeatable execution across the ecosystem: SIs, GSIs, ISV co-sell, and product partners. You’ll own how partner strategy gets operationalized, designing the shared systems, journeys, and enablement every partner type moves through, so partner leadership and partner managers can focus on strategy and growth instead of rebuilding infrastructure partner by partner. In the first 6 to 12 months, success is a standardized partner journey and enablement model running across partner types, with governance and metrics the wider org trusts.
This is a hybrid role with 3 in-office days per week in San Francisco, Austin, or New York City.
What you'll do
Own the partner journey framework from acquisition to onboarding to activation to acceleration, including eligibility, intake, incentives, tiering, and agreements
Own the roadmap and delivery model for partner onboarding, training, certification, and badging, partnering with PSE and GTM Enablement on technical content
Define tiering, KPIs, and rules of engagement across partner types, and drive consistent standards across Partnerships, Sales, Marketing, Product, and Customer Success
Build repeatable co-sell, pipeline-generation, and joint GTM plays that scale across relationships rather than being rebuilt per partner
Evaluate program and partner performance with data and partner feedback, and recommend where to expand, simplify, or retire
What you need
6+ years in partnerships, partner programs, ecosystem enablement, or GTM strategy in AI or developer tooling
Built and scaled partner programs with measurable results
Strong understanding of the developer, modern web, and AI agent ecosystem
Hands-on experience with PRM systems, marketplaces, or partner ecosystem tooling
Turned ambiguous strategy into concrete, scalable programs with measurable execution
Drove cross-functional alignment across Partnerships, Sales, Marketing, Product, and Customer Success without direct authority
Bonus if you have
Designed governance, tiering, or certification frameworks for multiple partner types at once (SIs, ISVs, GSIs, resellers)
Have exposure to AI/ML, devtools, cloud, or SaaS startup ecosystems
Stood up or migrated PRM or marketplace infrastructure
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA salary range for this role is $158,000-193,000 plus annual bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Strategic Product Partnerships Lead, you’ll develop first-of-a-kind partnerships that inflect Vercel’s growth: partnerships that open distribution for our products, create new pipeline for our field teams, and add new capabilities to our platform.
You’ll own a named set of partners spanning hyperscalers, frontier AI labs, silicon vendors, and commerce and enterprise software platforms. These partnerships live close to the product, whether that means embedding Vercel inside a partner’s platform, co-building new products, or taking a joint offering to enterprises neither company could sell alone. This is a technical, cross-functional role: you’ll spend as much time with product and engineering leaders as with commercial ones, inside Vercel and across the table.
This is a hybrid role with 3 in-office days per week in San Francisco, Austin, or New York City.
What you'll do
Own a named set of strategic partners end to end, from first conversation through signed agreement to launch and growth
Identify and develop new partnerships across AI, cloud, commerce, and enterprise software
Build the business case: size the opportunity, scope the product and engineering investment, and give leadership a clear recommendation, including when the answer is to pass
Lead negotiations end to end, structuring agreements that are new to Vercel and often to the partner: revenue share, embedded pricing, co-sell commitments, marketplace terms
Lead cross-functional teams across Product, Engineering, Sales, Marketing, Finance, and Legal to take a signed agreement to launch, with clear milestones and the judgment to stop deals that are not working
What you need
8+ years developing, negotiating, and executing complex commercial agreements, ideally at a platform, infrastructure, cloud, or developer tools company
Initiated partnerships with no precedent, with companies significantly larger than your own, and can walk through the terms you won and the ones you gave up
Structured deals with significant technical surface area (platform integrations, embedded or whitelabeled product, licensing, compute commitments), and can hold a credible conversation about agents, inference, model routing, and cloud infrastructure
Created and drove strategy, and got an organization to fund it
Led cross-functional teams you don’t manage across Product, Engineering, Legal, Finance, and Sales
Bonus if you
Have done partnerships at or with a hyperscaler, a frontier AI lab, or a large commerce or enterprise software platform
Structured technology licensing, OEM, or embedded distribution agreements
Started in a technical role (engineering, solutions architecture, or technical product) before moving into commercial work
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA salary range for this role is $194,000 - $237,000, plus an annual company target bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Customer Success Team
The Customer Success Team owns full project lifecycles and client deliveries end-to-end; keeping Security Research, Secure Development, Engineering, Sales, Solutions, Executive team and clients aligned on a shared plan throughout the entire delivery. Core responsibility of the Customer Success team is client satisfaction as well as supporting any renewal discussions and ongoing partnership. The type of deliveries span across the security services work (audits, reviews, applied research), smart contract library development, web3 tooling as well as marketing and developer relationship engagements.
What you'll be doing
Own the Engagement:
Own the full lifecycle of strategic ecosystem accounts, from kickoff through delivery, renewal, and expansion. Serve as the primary point of contact and trusted advisor for each client.
Drive Delivery:
Lead client kickoffs, manage scope through a structured change-order process, oversee end-to-end audit delivery, coordinate quality review and publishing, and proactively escalate risks to internal leadership.
Administer Program Governance:
Operate the day-to-day governance framework for each engagement — RASCI matrices, workstream structures, and engagement models — and keep the program's working cadence and reporting metrics current. Maintain core program artifacts (milestone plans, scope/MVP definitions, RAID logs) as the definitive source of truth, and formulate executive-level status reports for client and internal leadership.
Orchestrate Technical Delivery:
Coordinate architecture and requirements sessions with client engineering teams and translate outcomes into actionable delivery milestones. Oversee delivery across audit and engineering teams — backlogs, sprints, and stage gates — to ensure high-quality, on-time releases, and provide formal go/no-go recommendations at key milestones. Manage technical dependencies including repository access, audit cycles, and vendor onboarding, collaborating with legal on contractual or SOW-related blockers.
Coordinate Third-Party Infrastructure:
Synchronize delivery timelines and technical specifications with third-party infrastructure providers and partners, supporting senior leadership in commercial and contractual decision-making where needed.
Facilitate Dependency Mapping & Risk Management:
Facilitate stakeholder coordination and dependency mapping across cross-functional teams, resolving operational blockers at the working level and escalating critical decisions to senior stakeholders. Maintain the program's risk and compliance register and drive a regular cadence for regulatory-readiness governance and mitigation.
Build Account Intelligence:
Maintain deep, current knowledge of each ecosystem's goals, tech stack, governance, roadmap, and funding landscape. Anticipate client needs and surface opportunities before they are asked for.
Grow the Account:
Partner with Sales, Secure Development, Security Services, and Growth to identify upsell opportunities, build compelling renewal narratives tied to value delivered, and contribute directly to the business unit's recurring revenue and subscription targets. Coordinate on target-state and go-to-market use cases, monitoring GTM execution and flagging slippage to program leadership.
Engage Technically:
Review codebases at a high level for estimation purposes, hold meaningful technical conversations with client engineering teams, and translate between the client's technical context and OpenZeppelin's delivery teams.
Operate with Rigor:
Monitor team performance against key delivery metrics including resource utilization, allocation, and on-time delivery. Use our internal tooling (GitHub, Notion, Slack, HubSpot, and our internal automation system) to streamline workflows and reduce operational overhead.
Deliver Unreasonable Hospitality:
Every interaction should exceed expectations. You set the standard for exceptional client care across all account touchpoints, and the judgment calls that AI tooling cannot replicate are yours to make.
You have
5+ years of experience in Technical Program Management, Technical Account Management, Customer Success, Engagement Management, Solutions Architecture, or a closely related customer-facing technical role.
Proven track record managing complex, multi-stakeholder technical delivery on time and within scope, and managing a book of business with renewal and expansion responsibility.
Technical background sufficient to review code at a high level for estimation and to hold credible conversations about smart contract architecture. You do not need to write Solidity, but you should not be lost in a code review.
Deep understanding of blockchain ecosystems, L1/L2 infrastructure, and the dynamics of open-source business models. Genuine passion for the space.
Solidity or Rust reading proficiency, or hands-on cybersecurity experience.
Exceptional relationship-building skills. Clients call you first because they want to, not because they have to.
Strong commercial instincts: experience managing renewal cycles, negotiating change orders, and building account expansion narratives.
Superb organization and the ability to manage multiple complex engagements concurrently across many stakeholders and time zones.
Advanced English; excellent written and verbal communication. Comfortable presenting to a CTO and a CFO in the same meeting.
Advanced knowledge of project management and collaboration tools including GitHub, Notion, Linear, Slack, and HubSpot.
Comfort working in a fully remote, async-first, globally distributed environment.
Nice to have
Prior experience working directly with protocol teams, L2 ecosystems, or blockchain foundations.
Familiarity with OpenZeppelin's product suite (Contracts, Open-Source Tools, Audits, AI Auditor).
Project management certification (PMP, Scrum Master, or equivalent).
Background in solutions consulting, technical pre-sales, or professional services delivery.
Experience in a high-growth startup building processes from scratch.
PMO or people management experience.
Logistics:
Our interview process takes place on Zoom and tends to consist of the following stages:
Recruiter Call (30 minutes)
Hiring Manager Call (30 minutes)
Team Interview (30 minutes)
Paid work test (up to 20 hours of paid work)
Reference checks
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: Poland; Moldova; Albania; North Macedonia; Kazakhstan; Montenegro; European Union; Ukraine; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are seeking a talented and innovative Ad Creative Producer to join our dynamic marketing team at Ruby Labs. This full-time role is central to driving our advertising creative process across multiple consumer-focused brands. You will be responsible for developing new ad concepts, managing production timelines, and collaborating with various teams to ensure that our creatives not only captivate but also convert. As a key player in the ad production lifecycle, you will work directly under the Ad Creative Lead and maintain close coordination with User Acquisition Managers to refine and optimize our advertising strategies based on performance data.
KEY RESPONSIBILITIES
Creative Development:
- Lead the ideation and conceptualization of new ad creatives that resonate with diverse audiences, with an emphasis on strategies that enhance customer acquisition.
- Stay ahead of industry trends to integrate innovative elements into creative production, ensuring our creatives are captivating and effectively convert viewers into customers.
- Collaborate with design teams to transform ideas into compelling ad creatives that align with brand values and effectively meet campaign goals.
Project Management:
- Oversee the production process to ensure all projects are delivered on time and meet the creative vision, with particular attention to optimizing the impact on customer acquisition.
- Coordinate with designers, user acquisition managers, and other team members to ensure smooth workflow and high-quality outputs.
Performance Analysis:
- Work closely with User Acquisition Managers to analyze the performance of ad creatives across various platforms, identifying those that best contribute to customer acquisition.
- Generate and test hypotheses in A/B testing to refine creatives, with a focus on optimizing conversion rates and improving overall campaign performance.
- Provide regular reports to the Ad Creative Lead on the impact and effectiveness of ad creatives, highlighting their role in driving customer acquisition.
Market and Competitor Analysis:
- Conduct thorough competitor research to understand market benchmarks and creative standards, particularly those successful in acquiring customers.
- Identify emerging trends in ad creative production and propose innovative solutions to leverage these trends for better market positioning and customer engagement.
Collaborative Efforts:
- Liaise between creative teams and user acquisition managers to ensure that ad creatives are optimized for performance based on real-time data.
- Facilitate brainstorming sessions that encourage a culture of creativity and continuous improvement, aimed at boosting customer acquisition and retention.
QUALIFICATIONS
- 3+ years of experience in creative production or a similar role, preferably in a tech-focused or consumer product company.
- Proven track record of managing creative projects from inception to completion.
- Strong portfolio demonstrating expertise in producing high-performing digital ads.
Technical Skills:
- Expertise in digital advertising platforms and understanding of performance metrics.
- Proficiency in project management tools and collaboration software.
- Ability to perform data analysis to draw actionable insights from campaign results.
- Up-to-date knowledge of AI tools used in creative production, with the ability to leverage them effectively to generate innovative ad creatives.
Personal Qualities:
- Strong creative vision with the ability to think out of the box and challenge the status quo.
- Excellent communication and interpersonal skills to manage diverse teams and stakeholders.
- Detail-oriented with strong organizational skills to manage multiple projects simultaneously.
Adaptability:
- Ability to quickly adapt to new technologies and changes in the digital marketing landscape.
- Willingness to experiment with new creative ideas and approaches to advertising.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Home Task Assignment
- Technical Interview (60 minutes)
- Final Interview (40 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Redwood City, CA, United States OR San Francisco, CA, United States OR Chicago, IL, United States OR New York, NY, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
The mission of the Global Go to Market (GTM) Enablement team is to empower Box's customer-facing teams with the knowledge, skills, and tools they need to win. As our
Sales Productivity Manager
, you will sit at the intersection of business strategy, data-driven skill diagnostics, and modern learning design.
In this role, you will translate strategic company priorities into practical, high-impact enablement programs for Box Account Executives. Leveraging seller performance data, CRM analytics, and cross-functional partnerships across Sales, Enablement, and Operations, you will build and execute skills-based curricula, world-class onboarding paths, and interactive practice labs. By integrating AI-first tools and establishing rigorous performance benchmarks, you will play a pivotal role in accelerating ramp time, increasing quota attainment, and driving sustained sales excellence across our global teams.
WHAT YOU'LL DO
Seller Productivity curriculum design:
Design and deliver role-specific, skills-based curriculum for AEs focused on core selling competencies: discovery, qualification, demo delivery, value-based selling, objection handling, negotiation, and account planning. Design and deliver AE onboarding.
Lead live training and coaching:
Facilitate and deliver instructor-led workshops, virtual skill labs, bootcamps, and reinforcement sessions that emphasize practice, feedback, and behavior change. Design and administer skill assessments and proficiency checks to measure competency and guide coaching.
Generate consensus:
Build consensus and momentum across senior, cross-functional audiences including field leadership and sales operations to diagnose skill gaps using performance metrics, CRM data, call recordings, and seller feedback; prioritize high-impact skills.
Program element creation:
Create short-form learning assets to support your curriculum: recorded coaching, video role-plays, microlearning modules, practice scenarios, assessments, and facilitator guides.
Program management:
Establish and maintain a training cadence (onboarding, ramp, role progression support, ongoing practice cycles) and ensure consistent delivery across regions and teams managing to timelines, functional priorities, and project plans.
Measure:
Define KPIs for training initiatives (ramp time, skill proficiency, call-to-demo conversion, win rates where applicable) and iterate curriculum based on data.
AI-First enablement:
Leverage Box AI and modern generative AI tools to 10X the onboarding and sales skills building experience
WHO YOU ARE
4+ years in sales enablement, sales training, or related roles in B2B SaaS with direct experience training quota-carrying sellers.
Instructional design instincts: demonstrated success designing and delivering skills-focused learning that improved seller behaviors and measurable performance outcomes.
Strong facilitation and coaching skills: comfortable leading live sessions and conducting role-play–based skills practice.
Knowledge of sales methodologies (e.g., MEDDPICC/MEDDIC, SPIN, Challenger, Command of the Message) and ability to translate methodology into practical seller behaviors.
Experience using coaching tools and sources of truth for skills diagnostics: call recording platforms, LMS, CRM (Salesforce preferred), and enablement analytics.
Project and stakeholder management experience; ability to coordinate across a matrixed organization and multiple regions.
Proven ability to work at AI-speed, in fast-paced, matrixed environments
Excellent communication skills, both written and oral
Bachelor’s degree or equivalent experience.
Preferred skills
Experience enabling both new business and expansion/renewal sellers.
Background in adult learning, instructional design, or certification in relevant fields (ATD, CPLP).
Experience running sales role-play programs, certification paths, or coach-the-coach initiatives.
Facilitation, curriculum design for skills practice, behavioral assessment, and data-driven iteration.
Success metrics (first 6–12 months)
Shorter ramp time for new sellers (baseline set in first 30 days).
Improved proficiency scores on prioritized skills.
Increased conversion metrics tied to trained skills (e.g., demo-to-opportunity).
High adoption and satisfaction from sellers and managers.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Chicago Pay Range
$109,500
—
$137,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$121,500
—
$152,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$121,500
—
$152,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$121,500
—
$152,000 USD
Location: Europe - Remote
About the role
As we expand our focus on organic search and AI visibility across key markets, we are looking for an SEO Site Manager to support our growth internationally.
This is a hands-on role focused on driving day-to-day SEO execution across technical SEO, on-page, off-page, and SEO content, while identifying opportunities to strengthen our visibility across both traditional and AI-powered search.
You’ll take ownership of SEO performance across your assigned markets, working closely with content, product, marketing, and other cross-functional teams to turn strategy into action and deliver measurable organic growth and business impact.
What you’ll be doing
Support the SEO strategy for assigned priority markets, taking ownership of day-to-day execution across technical SEO, on-page, off-page, and SEO content.
Identify and prioritize opportunities to drive organic growth and increase visibility across both traditional and AI-powered search, based on market performance, search trends, competitor activity, and commercial objectives.
Manage and optimize site content through the CMS, working closely with content teams and external agencies to ensure SEO requirements and market opportunities are effectively implemented.
Drive local content optimization initiatives, from identifying market-specific opportunities and developing action plans to measuring their impact on visibility, engagement, and conversion.
Support technical SEO initiatives, identifying issues and opportunities and collaborating with relevant teams to get improvements implemented.
Contribute to off-page SEO and authority-building initiatives, evaluating opportunities and supporting their execution where relevant.
Apply analytical and CRO thinking to SEO performance, using data and user behaviour insights to identify opportunities and improve the commercial impact of organic traffic.
Monitor brand and content visibility across AI-powered search experiences, identifying opportunities to strengthen presence and performance as search behaviour evolves.
Manage multiple SEO projects and initiatives simultaneously, ensuring work is delivered to a high standard and on time.
Monitor and report on organic performance, translating results into clear insights, and recommended priorities for assigned markets/projects.
What you’ll bring
Hands-on SEO knowledge across technical, on-page, and off-page SEO, with the ability to share examples of work you’ve delivered and the impact it generated.
Strong content optimization skills and an understanding of how content, search intent, site structure, and user experience contribute to organic performance.
Strong expertise in at least one of the following areas: technical SEO or hands-on off-page SEO.
Analytical skills and a CRO mindset, with the ability to use data to identify opportunities and connect SEO activity with business outcomes.
Hands-on experience working with content management systems.
Strong project management and execution skills, with a track record of managing multiple priorities and deadlines.
Fluency in English is essential
Experience within an iGaming environment.
Hands-on experience with Google Search Console and GA4, as well as SEO tools such as Ahrefs, Semrush, and Screaming Frog.
Working experience with Jira, Trello or Asana.
Tech Stack / Role-Specific Tools
Google Search Console (GSC)
Google Analytics 4 (GA4)
Ahrefs / SEMrush / Mangools / Sistrix / Wincher
Screaming Frog
WordPress or other CMS
Excel / Google Sheets for analysis and reporting
BI tools: Metabase/Tableau/Power BI
Project Management tools: JIRA/Trello/Asana
Even better if
Hands-on experience with AI-powered search, AI visibility, AEO/GEO.
Experience working with CMS platforms beyond WordPress.
Experience working within regulated markets.
Working knowledge of HTML.
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Head of Regulated Industries – Customer Success at Anthropic, you'll lead the Success teams responsible for our most complex Financial Services (FSI) and Healthcare & Life Sciences (HCLS) customers. Think banks, insurers, asset and wealth managers and financial data providers; health systems, hospitals and payers; and pharmaceutical, biotech and life-sciences organizations. You'll directly coach and develop a team of Customer Success Managers who drive value across the full product portfolio (Claude Platform, Claude Code, Claude Cowork). These are organizations where deployment runs through compliance, procurement, security review, model risk and legal before it reaches an end user.
You'll partner day to day with the Regulated Industries sales organization so that customers experience one Anthropic from first conversation to production. You'll turn what works at one regulated customer into a methodology that works at the next. That means success plans that anticipate the governance gates. Executive programs that reach the CIO, CISO, CRO and compliance leaders who decide whether Claude gets deployed. Expansion plays that survive long procurement cycles.
You’ll inherit a partially formed team, spanning individual contributors and managers. You'll hire and run the initial team yourself. As the book expands you'll continue to add managers underneath you and manage through them. We're looking for someone who has already led a success business in regulated environments and wants to build the operating model that lets it scale.
Responsibilities:
Directly manage and develop a team of Customer Success Managers covering Financial Services and Healthcare & Life Sciences enterprise accounts — the Regulated Industries book — across all Anthropic products.
Own the hiring plan for the team, including sourcing for regulated-industry experience, onboarding and ramp design; later, hire and develop team leads and shift to managing through them.
Coach the team on success practice specific to regulated customers. That includes navigating compliance, procurement, security and model-risk reviews; building champions across business, technology and risk functions; change management under strict controls; and value realization across consumption and seat-based models.
Drive team accountability to core CS metrics: expansion (consumption growth, adoption), customer health, retention (NRR) and customer satisfaction (CSAT).
Join strategic customer engagements and escalations, with executive presence in front of CIOs, CISOs, chief risk and compliance officers, heads of business lines and board-level sponsors.
Build and refine the regulated-industries success methodology. Success planning frameworks that map the governance path to consumption; QBR and executive-briefing templates; security and compliance readiness playbooks; reference architectures and expansion playbooks that transfer from one regulated customer to the next.
Partner closely with the Regulated Industries sales organization to align on account strategy, set clear ownership between AEs and CSMs, and manage handoffs so long deployment cycles don't stall between teams.
Collaborate with Product, Engineering, Security, Legal and Marketing to advocate for regulated customers' needs and translate field signal into product direction.
Establish an AI-first, innovation-focused team culture; improve team processes and deepen hands-on product expertise.
Conduct regular 1:1s, performance reviews and career development planning for direct reports.
Own portfolio-level planning and forecasting, including renewal-risk mitigation and consumption development across the regulated book.
Serve as the escalation point for at-risk customers and complex situations in the team's portfolio.
Develop advocacy assets for regulated customers: case studies, references and reference architectures that can be shared within compliance constraints.
Champion responsible AI deployment practices with customers and represent Anthropic's values in every customer interaction.
You may be a good fit if you have:
10+ years in customer success, account management or customer-facing roles, with 5+ years of front-line management experience; 2+ years of experience managing managers.
Direct experience driving a Success business with regulated customers — financial services, healthcare and life sciences, or comparable regulated sectors. That means working through compliance, procurement, security review, risk and legal gates and consensus-building across executives to get to consumption.
A proven track record of managing and building customer success teams in SaaS, API or AI/ML companies.
Experience managing enterprise portfolios, including accounts with multi-million dollar annual contract values and deployment cycles measured in quarters, not weeks.
Demonstrated ability to drive outcomes in organizations with many decision-makers and no single owner, and to coach a team to do the same.
A strong understanding of both consumption-based and seat-based business models, with a record of driving adoption, expansion and value realization across them.
Experience developing repeatable frameworks, playbooks or enablement programs that other teams adopted independently of you.
Technical fluency to understand AI/ML products and the deployment, data and security considerations regulated customers raise.
Working knowledge of the regulatory and compliance frameworks these customers operate under e.g. HIPAA, FDA and healthcare data-security requirements
Strong executive presence with both business and risk-side leaders. Represents Anthropic credibly in a CISO or model-risk conversation as well as a CFO one.
Strong business acumen: articulating value, calculating ROI and driving customer business outcomes.
The ability to balance strategic thinking with tactical execution, and to context-switch between coaching, customer engagement and operational planning.
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality
Passion for responsible AI development and for helping customers transform their businesses with cutting-edge technology.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$350,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Deployment Manager on the Beneficial Deployments team, you will guide customers from a signed contract into a live, governed, and adopted deployment so that customers achieve tangible impact rather than simply incremental improvement with Claude. You'll guide organizations from contract signature to production deployment across Claude for Enterprise, Claude Code, and our API products, fundamentally changing how they work and deliver on their missions.
You'll be the technical hands that switch Claude on. Before any organization can drive adoption, before any champion can ship their first workflow, someone has to connect Claude to the customer's identity provider, get the right people provisioned into the right workspaces, and walk their CISO through how it all comes together. That's your work. You turn "we've signed the contract" into "our employees can log in, with the right access, under the right policies, the way our security team expects."
This is a high-leverage role where you'll pioneer scalable activation methodologies that enable hundreds of nonprofit customers to unlock transformative use cases and realize measurable outcomes at unprecedented speed. You won't just follow playbooks. You'll design the frameworks and repeatable processes that can be deployed consistently across diverse customer environments, and you'll shape them into programs that reach customers we could never serve one at a time.
You'll operate at the intersection of technical deployment, enablement, and program design. Some days you'll be in the weeds with a customer's IT team debugging a SAML assertion; other days you'll be stepping back to ask how the last ten deployments should change the next hundred. Your systems-thinking approach will directly shape how we activate customers, and your strategic management will ensure every customer achieves meaningful outcomes within their first 90 days. By identifying patterns across activations, you'll build replicable approaches to organizational change while maintaining the agility to customize solutions for each customer's unique transformation journey.
Responsibilities:
Own the complete activation journey from contract signature to production deployment, orchestrating cross-functional resources and customer teams to ensure rapid time-to-value across Claude for Enterprise, Claude Code, and API products.
Deploy Claude inside customer environments. Configure and troubleshoot SSO (SAML), SCIM and JIT provisioning, MCP connectors, admin policy templates, and seat-assignment logic across Okta, Entra ID, Ping, and Google Workspace. Deliver informative transitions to Support for deeper issues that require investigation or engineering support.
Act as a trusted advisor to customer CISOs and CTOs on governance and enterprise setup. Bring a clear point of view on best practices, help security and IT leadership make the design decisions that determine whether a deployment holds up over time
Light up the capabilities that make Claude valuable. Enable and govern MCP connectors to the customer's systems, ensure Skills, Projects, and other capabilities are turned on and configured for their use cases, and work with their IT team on the approvals and OAuth consent this requires, so that day one feels ready
Design and scale activation frameworks by identifying patterns across deployments and building templated playbooks that balance standardization with customization for breakthrough outcomes.
Turn playbooks into programs. Package what works into repeatable, increasingly self-serve motions (deployment checklists, admin enablement sessions, onboarding cohorts, Claude-powered guidance) so that activation quality no longer depends on you being in the room.
Drive organizational transformation by developing change management strategies, rollout plans, and Train-the-Trainer programs that build internal AI champions and catalyze adoption across customer organizations.
Define and track success metrics across activation rate, time-to-value, customer satisfaction, and operational efficiency, using data to continuously optimize the motion.
Channel customer insights back to Product, Support, and Security teams, serving as voice of the customer so that repeat deployment blockers get solved once.
You may be a good fit if you have:
5+ years in customer-facing technical roles such as implementation management, technical account management, technical onboarding, solutions consulting, or customer success, with a track record of running multiple concurrent enterprise deployments with documented handoffs.
Experience serving nonprofits or mission-driven organizations. You've worked with (or inside) them and you understand how they differ from commercial enterprises.
Hands-on, sustained ownership of enterprise identity integration work. SAML, OIDC, SCIM v2, and JIT provisioning across at least two major identity providers (Okta, Entra ID, Ping, Google Workspace). You can debug a broken SAML assertion or a misconfigured SCIM attribute map without escalating, and you know when a Support handoff is the right call.
Experience advising CISOs, CTOs, or IT leadership on enterprise governance and setup for a SaaS or AI platform, with an informed point of view on org topology, access models, RBAC, and OAuth.
Working knowledge of security and compliance frameworks (SOC 2, ISO 27001, HIPAA, GDPR) sufficient to anticipate what a customer's security review will ask, and to know when to bring in our AI Security Specialist.
You've designed, shipped, and measured programs that serve many customers at once: onboarding cohorts, enablement series, admin academies, lifecycle or engagement motions. You naturally ask "how might we scale this?", turn 1:1 moments into 1:many programs, and instrument what you build so you know what's working.
Hands-on fluency with AI in your own workflow. You've prototyped, generated content, analyzed accounts, or replaced internal processes with LLMs, and you can talk concretely about what worked, what didn't, and what's next. You don't wait for AI tooling to arrive; you build it.
Organizational change and enablement experience including developing rollout strategies, navigating stakeholder resistance, building internal champions, and designing programs that drive adoption at scale.
Comfort building in ambiguity. This is a new role on the team, and what you build becomes the template. You'll thrive creating structure where none exists, adapting quickly as the business evolves, and learning continuously.
Data-driven and metrics-oriented. Experience setting and tracking success metrics from day one, using data to optimize approaches, and demonstrating impact to diverse stakeholders.
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Armenia; Latvia; Spain; Albania; Bosnia & Herzegovina; Estonia; Poland; Portugal; Italy; Romania
Workplace: Remote
Location: Fully remote, EU timezone (CET ±2h)
Start date: ASAP
Languages: Fluent English required
Industry: Cloud Computing / GPU Infrastructure
ABOUT THE OPPORTUNITY
Pragmatike is hiring a Senior SRE / Infrastructure Engineer to help operate and scale a distributed infrastructure platform spanning bare-metal GPU nodes, Kubernetes, virtualization, networking, and multi-site environments.
You’ll work close to the infrastructure itself, from BMCs, hardware and MAAS provisioning through Kubernetes, networking, observability, automation, and site operations.
This is a hands-on role for someone who enjoys owning infrastructure end-to-end, building reliable systems, and automating everything that can be automated. Startup or hyper-growth experience is a strong plus: autonomy, ownership, and speed matter here.
WHAT YOU’LL DO
- Operate and maintain large-scale Linux infrastructure across Debian/Ubuntu-based bare-metal and virtualized environments.
- Own MAAS-based bare-metal provisioning, including region/rack controllers, PXE, commissioning, cloud-init, node lifecycle, and API/CLI automation.
- Operate and maintain production Kubernetes clusters, including upgrades, node pools, networking, storage, troubleshooting, and cluster lifecycle management.
- Design and maintain multi-site networking across VLANs, L2/L3 routing, bonded interfaces, VPNs, firewalls, and DNS.
- Automate infrastructure provisioning and operations using Ansible, Bash/Python, OpenTofu/Terraform, and Git-based workflows.
- Build and maintain automated deployment workflows including PXE, cloud-init, and infrastructure-as-code pipelines.
- Operate observability platforms using Prometheus, Grafana, Alertmanager, VictoriaMetrics/VictoriaLogs, and related tooling.
- Define and improve SLIs, SLOs, alerting, and reliability practices across infrastructure and platform services.
- Lead infrastructure incident response, troubleshooting, escalation, and post-incident improvements.
- Maintain on-call processes and operational coverage across distributed environments.
- Work close to the hardware layer, including IPMI/Redfish, BMCs, RAID, storage, hardware diagnostics, and GPU infrastructure.
- Manage virtualization platforms including Proxmox VE and KVM/libvirt, including GPU passthrough where required.
- Build and maintain internal infrastructure tooling for host discovery, configuration, IPAM, hardware health, and operational automation.
- Own infrastructure lifecycle activities including site onboarding, maintenance, decommissioning, drift detection, and operational runbooks.
- Work closely with engineering and cross-functional teams to improve reliability, resource utilization, and operational efficiency.
WHAT WE’RE LOOKING FOR
- 5+ years of hands-on SRE, Infrastructure, Systems, or Platform Engineering experience.
- Expert-level Linux administration, particularly Debian/Ubuntu.
- Strong production experience with MAAS and bare-metal provisioning.
- Expert-level, hands-on experience operating Kubernetes in production, including cluster lifecycle, networking, storage, upgrades, and troubleshooting.
- Strong networking fundamentals and practical experience with VLANs, L2/L3 routing, bonding, firewalls, VPNs, and DNS.
- Strong automation skills with Ansible, Bash and/or Python.
- Experience with Terraform/OpenTofu and Git-based infrastructure workflows.
- Production experience with Prometheus/Grafana and comparable observability platforms.
- Experience with incident response, on-call operations, monitoring, alerting, and reliability practices.
- Experience with Proxmox, KVM/libvirt, VMware, or comparable virtualization technologies.
- Experience with bare-metal hardware, BMCs, IPMI/Redfish, storage, and hardware troubleshooting.
- Strong understanding of distributed systems, container orchestration, and infrastructure reliability.
- Ability to create SOPs, runbooks, and operational processes from scratch.
- Comfortable working autonomously in a fast-paced, engineering-driven environment.
NICE TO HAVE
- Experience operating GPU infrastructure or GPU-heavy Kubernetes/bare-metal environments.
- Proxmox VE with ZFS/Ceph and GPU passthrough.
- VictoriaMetrics / VictoriaLogs or similar large-scale observability platforms.
- NetBox or other IPAM / infrastructure inventory platforms.
- Vault, SOPS, Atlantis, or similar infrastructure security and automation tooling.
- Experience with Cloudflare APIs, DNS automation, or tunnels.
- Experience with UniFi or comparable site networking platforms.
- Experience with service mesh or advanced CNI implementations.
- Go experience, particularly for infrastructure tooling or custom exporters.
- Experience with Ceph or distributed databases running on bare metal.
- Experience operating infrastructure across multiple sites and timezones.
WHY JOIN US
- 100% remote with flexible working hours
- High-impact role with significant technical ownership and autonomy
- Work directly with bare-metal, Kubernetes, networking, and GPU infrastructure
- International, engineering-driven team
- Strong focus on automation, reliability, and infrastructure at scale
- Opportunity to shape the architecture and operational foundations of a growing cloud platform
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.
Location: Sao Paolo
Workplace: hybrid
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
We are seeking an Anti-Money Laundering Manager to lead our financial crime prevention and regulatory compliance efforts in Brazil. In this critical leadership role, you will act as the responsible for the Prevention of Money Laundering and Terrorist Financing.
You will be exclusively responsible for overseeing regulatory reporting to the relevant Brazilian authorities, maintaining and implementing compliance policies, and managing all financial crime prevention activities. This role ensures that our operations meet all local regulatory requirements as we continue to scale our financial services and local payment capabilities in the region.
What you will do:
AML / CFT / Sanctions Compliance
Act as the responsible Manager for PLD/FT, maintaining direct reporting lines to the Board of Directors/Executive Office as required by Brazilian law.
Ensure effective AML/CTF/Sanctions compliance throughout the Brazilian business.
Act as the primary reporting agent and correspondent to COAF (Conselho de Controle de Atividades Financeiras).
Identify AML/CTF/Sanctions risks associated with business practices, products, and services in the Brazilian market.
Maintain and further develop AML/CTF/Sanctions policies, programs, practices, and procedures to remain in compliance with current BACEN regulations, requirements of external partners, and best practices.
Monitor developments and new trends in the Brazilian and international AML/CTF framework.
Regulatory Compliance
Be the central point of contact with the Central Bank of Brazil (BACEN) and other regulatory authorities for anti-money laundering and combating the financing of terrorism purposes.
Ensure that the Brazilian business meets its regulatory requirements and mitigates AML/CTF/Sanctions risks to avoid breaches, fines, and regulatory sanctions.
Oversee AML compliance regarding participation and membership with local and international payment systems and networks (such as PIX, Mastercard, Visa, Elo, etc.).
Prepare periodic regulatory reports required by Brazilian legislation.
Assist with regulatory inquiries and inspections, as well as internal and external audits.
Transaction Monitoring & Reporting
Identify, monitor, and formally report Suspicious Transaction Reports (STRs) to COAF.
Continuously improve transaction monitoring systems to detect and report suspicious activities.
Perform ad-hoc reviews to ensure the effectiveness of transaction monitoring processes and procedures.
Customer KYC/KYB & Onboarding
Oversee and manage the Know Your Customer (KYC) and Know Your Business (KYB) onboarding processes for new customers.
Review and update KYC/KYB profiles for existing customers.
Ensure compliance with local Brazilian and international regulatory requirements related to customer identification and verification.
Training & Awareness
Prepare and provide tailor-made AML/CTF/Sanctions training for the staff in Brazil.
Provide actionable advice and assistance to other operational functions dealing with AML/CTF-related matters.
Who we are looking for:
5+ years of effective working experience as an AML/CFT manager or Head of PLD/FT at a payment institution, credit institution, or EMI in Brazil.
Regulatory Expertise: Deep, hands-on knowledge of Brazilian financial regulations, specifically BACEN and COAF rules (including Law No. 9,613/1998 and BCB Circular No. 3,978/2020).
Experience liaising with bank partners, auditors, and financial regulators (BACEN), with the ability to handle regulatory inquiries, inspections, and audits.
Solid experience in drafting, reviewing, and updating AML/CTF/Sanctions policies and procedures to reflect industry best practices and the evolving regulatory environment.
Excellent analytical and organizational skills with strong attention to detail.
Confidence to interact with individuals from all levels of the business and relevant external partners, including C-level executives.
University degree in a relevant field.
Language: Excellent English and Portuguese is an absolute must.
Certification: CAMS or ICA certification is highly preferred and considered a strong bonus.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Remote - US East
About the Job:
As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously.
LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.
Responsibilities:
Ownership of Large Enterprise Accounts:
You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
Territory and Account Planning:
Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
Ensure Successful Adoption:
Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
Elevate LaunchDarkly's Visibility:
Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.
Collaboration with Solutions Engineers:
Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
Cross-functional Collaboration:
Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.
About You:
Entrepreneurial and Self-Motivated:
You are driven and proactive, taking ownership of your role and responsibilities.
Passion for Learning and Growth:
You are enthusiastic about continuous learning and personal development at LaunchDarkly.
Intellectual Curiosity and Ambition:
You have a hunger for knowledge and strive for ambitious goals.
Excellent Communication:
Your written and spoken communication skills are outstanding.
Highly Organized & Autonomous:
You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
Adaptability:
You excel in a fast-paced and dynamic organizational setting.
Qualifications:
7+ years of Enterprise (closing) Sales Experience
Experience selling DevOps products or a strong technical understanding of developer workflows and pain points, with the ability to communicate how solutions address these challenges.
You have a demonstrable track record of consistently meeting or exceeding quota expectations.
You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies.
You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts.
Recent experience working for an emerging technology software company is a significant plus.
Familiarity with and experience using the MEDDPIC sales methodology is advantageous.
Travel: expected range of 25% to 50% as needed
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400
- $370,480
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500
- $333,410
**
Zone 3:
All other US locations - $229,000
- $314,930*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US Central
About the Job:
As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously.
LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.
Responsibilities:
Ownership of Large Enterprise Accounts:
You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
Territory and Account Planning:
Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
Ensure Successful Adoption:
Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
Elevate LaunchDarkly's Visibility:
Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.
Collaboration with Solutions Engineers:
Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
Cross-functional Collaboration:
Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.
About You:
Entrepreneurial and Self-Motivated:
You are driven and proactive, taking ownership of your role and responsibilities.
Passion for Learning and Growth:
You are enthusiastic about continuous learning and personal development at LaunchDarkly.
Intellectual Curiosity and Ambition:
You have a hunger for knowledge and strive for ambitious goals.
Excellent Communication:
Your written and spoken communication skills are outstanding.
Highly Organized & Autonomous:
You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
Adaptability:
You excel in a fast-paced and dynamic organizational setting.
Qualifications:
7+ years of Enterprise (closing) Sales Experience
Experience selling DevOps products or a strong technical understanding of developer workflows and pain points, with the ability to communicate how solutions address these challenges.
You have a demonstrable track record of consistently meeting or exceeding quota expectations.
You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies.
You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts.
Recent experience working for an emerging technology software company is a significant plus.
Familiarity with and experience using the MEDDPIC sales methodology is advantageous.
Travel: expected range of 25% to 50% as needed
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400
- $370,480
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500
- $333,410
**
Zone 3:
All other US locations - $229,000
- $314,930*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
УдалённоseniorRemote - North America
ГибридSouth Carolina
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, Poland; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
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Redwood City, CA, United States OR San Francisco, CA, United States OR Chicago, IL, United States OR New York, NY, United States; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
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