Вакансии

Location: Riga, Latvia Are you passionate about football (soccer) and interested in building something of your own? Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Riga. This is not your traditional management job— it is designed for entrepreneurial individuals who want to build, operate, and grow their own local football operation while creating a meaningful impact in their community. Interested in learning more? Visit www.strangersoccer.com and explore the Bring Stranger Soccer to Your City section to learn more about the opportunity. If it feels like the right fit, complete the interest form to start the conversation. We also encourage you to download the Stranger Soccer app and experience the platform firsthand. Responsibilities Launch and grow Stranger Soccer in Riga Build and manage a local team, including staff and Official Hosts Secure suitable football venues Drive marketing and customer acquisition to grow the player community Oversee game operations and deliver an outstanding player experience Work closely with our Singapore HQ, supported by operations and technology teams You should have A passion for football and involvement in the local football community Experience in management, operations, or customer service An entrepreneurial mindset and desire to build a business The ability to take ownership and grow the Stranger Soccer brand locally Strong drive, resilience, and a results-oriented attitude About Stranger Soccer Football is the world's most popular sport, and Stranger Soccer exists to make playing football simple, accessible, and convenient. Through the Stranger Soccer app, players can discover games, book a spot, and simply turn up to play—making football as easy as going to the gym. Founded in Singapore, Stranger Soccer is expanding across cities worldwide, delivering thousands of games and building a growing international community. We are looking for passionate individuals who want to bring Stranger Soccer to their own city. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to make an impact? If you share our vision and want to bring Stranger Soccer to more communities around the world, we'd love to hear from you.

Location: Prague, Czechia Are you passionate about football (soccer) and interested in building something of your own? Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Prague. This is not your traditional management job— it is designed for entrepreneurial individuals who want to build, operate, and grow their own local football operation while creating a meaningful impact in their community. Interested in learning more? Visit www.strangersoccer.com and explore the Bring Stranger Soccer to Your City section to learn more about the opportunity. If it feels like the right fit, complete the interest form to start the conversation. We also encourage you to download the Stranger Soccer app and experience the platform firsthand. Responsibilities Launch and grow Stranger Soccer in Prague Build and manage a local team, including staff and Official Hosts Secure suitable football venues Drive marketing and customer acquisition to grow the player community Oversee game operations and deliver an outstanding player experience Work closely with our Singapore HQ, supported by operations and technology teams You should have A passion for football and involvement in the local football community Experience in management, operations, or customer service An entrepreneurial mindset and desire to build a business The ability to take ownership and grow the Stranger Soccer brand locally Strong drive, resilience, and a results-oriented attitude About Stranger Soccer Football is the world's most popular sport, and Stranger Soccer exists to make playing football simple, accessible, and convenient. Through the Stranger Soccer app, players can discover games, book a spot, and simply turn up to play—making football as easy as going to the gym. Founded in Singapore, Stranger Soccer is expanding across cities worldwide, delivering thousands of games and building a growing international community. We are looking for passionate individuals who want to bring Stranger Soccer to their own city. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to make an impact? If you share our vision and want to bring Stranger Soccer to more communities around the world, we'd love to hear from you.

Location: Munich, Germany Are you passionate about football (soccer) and interested in building something of your own? Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Munich. This is not your traditional management job— it is designed for entrepreneurial individuals who want to build, operate, and grow their own local football operation while creating a meaningful impact in their community. Interested in learning more? Visit www.strangersoccer.com and explore the Bring Stranger Soccer to Your City section to learn more about the opportunity. If it feels like the right fit, complete the interest form to start the conversation. We also encourage you to download the Stranger Soccer app and experience the platform firsthand. Responsibilities Launch and grow Stranger Soccer in Munich Build and manage a local team, including staff and Official Hosts Secure suitable football venues Drive marketing and customer acquisition to grow the player community Oversee game operations and deliver an outstanding player experience Work closely with our Singapore HQ, supported by operations and technology teams You should have A passion for football and involvement in the local football community Experience in management, operations, or customer service An entrepreneurial mindset and desire to build a business The ability to take ownership and grow the Stranger Soccer brand locally Strong drive, resilience, and a results-oriented attitude About Stranger Soccer Football is the world's most popular sport, and Stranger Soccer exists to make playing football simple, accessible, and convenient. Through the Stranger Soccer app, players can discover games, book a spot, and simply turn up to play—making football as easy as going to the gym. Founded in Singapore, Stranger Soccer is expanding across cities worldwide, delivering thousands of games and building a growing international community. We are looking for passionate individuals who want to bring Stranger Soccer to their own city. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to make an impact? If you share our vision and want to bring Stranger Soccer to more communities around the world, we'd love to hear from you.

Location: Milan, Italy Are you passionate about football (soccer) and interested in building something of your own? Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Milan. This is not your traditional management job— it is designed for entrepreneurial individuals who want to build, operate, and grow their own local football operation while creating a meaningful impact in their community. Interested in learning more? Visit www.strangersoccer.com and explore the Bring Stranger Soccer to Your City section to learn more about the opportunity. If it feels like the right fit, complete the interest form to start the conversation. We also encourage you to download the Stranger Soccer app and experience the platform firsthand. Responsibilities Launch and grow Stranger Soccer in Milan Build and manage a local team, including staff and Official Hosts Secure suitable football venues Drive marketing and customer acquisition to grow the player community Oversee game operations and deliver an outstanding player experience Work closely with our Singapore HQ, supported by operations and technology teams You should have A passion for football and involvement in the local football community Experience in management, operations, or customer service An entrepreneurial mindset and desire to build a business The ability to take ownership and grow the Stranger Soccer brand locally Strong drive, resilience, and a results-oriented attitude About Stranger Soccer Football is the world's most popular sport, and Stranger Soccer exists to make playing football simple, accessible, and convenient. Through the Stranger Soccer app, players can discover games, book a spot, and simply turn up to play—making football as easy as going to the gym. Founded in Singapore, Stranger Soccer is expanding across cities worldwide, delivering thousands of games and building a growing international community. We are looking for passionate individuals who want to bring Stranger Soccer to their own city. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to make an impact? If you share our vision and want to bring Stranger Soccer to more communities around the world, we'd love to hear from you.

Location: Helsinki, Finland Are you passionate about football (soccer) and interested in building something of your own? Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Helsinki. This is not your traditional management job— it is designed for entrepreneurial individuals who want to build, operate, and grow their own local football operation while creating a meaningful impact in their community. Interested in learning more? Visit www.strangersoccer.com and explore the Bring Stranger Soccer to Your City section to learn more about the opportunity. If it feels like the right fit, complete the interest form to start the conversation. We also encourage you to download the Stranger Soccer app and experience the platform firsthand. Responsibilities Launch and grow Stranger Soccer in Helsinki Build and manage a local team, including staff and Official Hosts Secure suitable football venues Drive marketing and customer acquisition to grow the player community Oversee game operations and deliver an outstanding player experience Work closely with our Singapore HQ, supported by operations and technology teams You should have A passion for football and involvement in the local football community Experience in management, operations, or customer service An entrepreneurial mindset and desire to build a business The ability to take ownership and grow the Stranger Soccer brand locally Strong drive, resilience, and a results-oriented attitude About Stranger Soccer Football is the world's most popular sport, and Stranger Soccer exists to make playing football simple, accessible, and convenient. Through the Stranger Soccer app, players can discover games, book a spot, and simply turn up to play—making football as easy as going to the gym. Founded in Singapore, Stranger Soccer is expanding across cities worldwide, delivering thousands of games and building a growing international community. We are looking for passionate individuals who want to bring Stranger Soccer to their own city. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to make an impact? If you share our vision and want to bring Stranger Soccer to more communities around the world, we'd love to hear from you.

Location: Frankfurt am Main, Germany Are you passionate about football (soccer) and interested in building something of your own? Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Frankfurt. This is not your traditional management job— it is designed for entrepreneurial individuals who want to build, operate, and grow their own local football operation while creating a meaningful impact in their community. Interested in learning more? Visit www.strangersoccer.com and explore the Bring Stranger Soccer to Your City section to learn more about the opportunity. If it feels like the right fit, complete the interest form to start the conversation. We also encourage you to download the Stranger Soccer app and experience the platform firsthand. Responsibilities Launch and grow Stranger Soccer in Frankfurt Build and manage a local team, including staff and Official Hosts Secure suitable football venues Drive marketing and customer acquisition to grow the player community Oversee game operations and deliver an outstanding player experience Work closely with our Singapore HQ, supported by operations and technology teams You should have A passion for football and involvement in the local football community Experience in management, operations, or customer service An entrepreneurial mindset and desire to build a business The ability to take ownership and grow the Stranger Soccer brand locally Strong drive, resilience, and a results-oriented attitude About Stranger Soccer Football is the world's most popular sport, and Stranger Soccer exists to make playing football simple, accessible, and convenient. Through the Stranger Soccer app, players can discover games, book a spot, and simply turn up to play—making football as easy as going to the gym. Founded in Singapore, Stranger Soccer is expanding across cities worldwide, delivering thousands of games and building a growing international community. We are looking for passionate individuals who want to bring Stranger Soccer to their own city. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to make an impact? If you share our vision and want to bring Stranger Soccer to more communities around the world, we'd love to hear from you.

Location: Copenhagen, Denmark Are you passionate about football (soccer) and interested in building something of your own? Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Copenhagen. This is not your traditional management job— it is designed for entrepreneurial individuals who want to build, operate, and grow their own local football operation while creating a meaningful impact in their community. Interested in learning more? Visit www.strangersoccer.com and explore the Bring Stranger Soccer to Your City section to learn more about the opportunity. If it feels like the right fit, complete the interest form to start the conversation. We also encourage you to download the Stranger Soccer app and experience the platform firsthand. Responsibilities Launch and grow Stranger Soccer in Copenhagen Build and manage a local team, including staff and Official Hosts Secure suitable football venues Drive marketing and customer acquisition to grow the player community Oversee game operations and deliver an outstanding player experience Work closely with our Singapore HQ, supported by operations and technology teams You should have A passion for football and involvement in the local football community Experience in management, operations, or customer service An entrepreneurial mindset and desire to build a business The ability to take ownership and grow the Stranger Soccer brand locally Strong drive, resilience, and a results-oriented attitude About Stranger Soccer Football is the world's most popular sport, and Stranger Soccer exists to make playing football simple, accessible, and convenient. Through the Stranger Soccer app, players can discover games, book a spot, and simply turn up to play—making football as easy as going to the gym. Founded in Singapore, Stranger Soccer is expanding across cities worldwide, delivering thousands of games and building a growing international community. We are looking for passionate individuals who want to bring Stranger Soccer to their own city. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to make an impact? If you share our vision and want to bring Stranger Soccer to more communities around the world, we'd love to hear from you.

Location: Bucharest, Romania Are you passionate about football (soccer) and interested in building something of your own? Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Bucharest. This is not your traditional management job— it is designed for entrepreneurial individuals who want to build, operate, and grow their own local football operation while creating a meaningful impact in their community. Interested in learning more? Visit www.strangersoccer.com and explore the Bring Stranger Soccer to Your City section to learn more about the opportunity. If it feels like the right fit, complete the interest form to start the conversation. We also encourage you to download the Stranger Soccer app and experience the platform firsthand. Responsibilities Launch and grow Stranger Soccer in Bucharest Build and manage a local team, including staff and Official Hosts Secure suitable football venues Drive marketing and customer acquisition to grow the player community Oversee game operations and deliver an outstanding player experience Work closely with our Singapore HQ, supported by operations and technology teams You should have A passion for football and involvement in the local football community Experience in management, operations, or customer service An entrepreneurial mindset and desire to build a business The ability to take ownership and grow the Stranger Soccer brand locally Strong drive, resilience, and a results-oriented attitude About Stranger Soccer Football is the world's most popular sport, and Stranger Soccer exists to make playing football simple, accessible, and convenient. Through the Stranger Soccer app, players can discover games, book a spot, and simply turn up to play—making football as easy as going to the gym. Founded in Singapore, Stranger Soccer is expanding across cities worldwide, delivering thousands of games and building a growing international community. We are looking for passionate individuals who want to bring Stranger Soccer to their own city. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to make an impact? If you share our vision and want to bring Stranger Soccer to more communities around the world, we'd love to hear from you.

Location: Athens, Greece Are you passionate about football (soccer) and interested in building something of your own? Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Athens. This is not your traditional management job— it is designed for entrepreneurial individuals who want to build, operate, and grow their own local football operation while creating a meaningful impact in their community. Interested in learning more? Visit www.strangersoccer.com and explore the Bring Stranger Soccer to Your City section to learn more about the opportunity. If it feels like the right fit, complete the interest form to start the conversation. We also encourage you to download the Stranger Soccer app and experience the platform firsthand. Responsibilities Launch and grow Stranger Soccer in Athens Build and manage a local team, including staff and Official Hosts Secure suitable football venues Drive marketing and customer acquisition to grow the player community Oversee game operations and deliver an outstanding player experience Work closely with our Singapore HQ, supported by operations and technology teams You should have A passion for football and involvement in the local football community Experience in management, operations, or customer service An entrepreneurial mindset and desire to build a business The ability to take ownership and grow the Stranger Soccer brand locally Strong drive, resilience, and a results-oriented attitude About Stranger Soccer Football is the world's most popular sport, and Stranger Soccer exists to make playing football simple, accessible, and convenient. Through the Stranger Soccer app, players can discover games, book a spot, and simply turn up to play—making football as easy as going to the gym. Founded in Singapore, Stranger Soccer is expanding across cities worldwide, delivering thousands of games and building a growing international community. We are looking for passionate individuals who want to bring Stranger Soccer to their own city. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to make an impact? If you share our vision and want to bring Stranger Soccer to more communities around the world, we'd love to hear from you.

Задачи: — Выступать единым заказчиком от HR перед IT‑командами по разработке и внедрению HR‑сервисов и автоматизированных решений в области управления персоналом — Реализовывать внедрение и доработку HRM‑системы (от выбора поставщика до внедрения) — Автоматизировать процессы в 1С: интегрировать разрозненные контуры, свести данные из нескольких систем 1С в единый источник — Анализировать текущие HR‑процессы, выявлять узкие места и определять потребности в автоматизации; формировать и приоритизировать требования к цифровым HR‑сервисам — Взаимодействовать с внутренними командами и внешними поставщиками решений: проводить презентации, демо, пилоты, оценивать применимость и эффективность предлагаемых ИТ‑решений — Управлять HR‑проектами автоматизации: контролировать сроки, бюджет, этапы реализации и качество результатов — Организовывать и участвовать в тестировании решений (интеграционном, функциональном), пилотных запусках, опытной эксплуатации и приёмо‑сдаточных мероприятиях; фиксировать результаты, формировать замечания и контролировать их устранение — Обеспечивать документационную поддержку проектов: готовить ТЗ, регламенты, инструкции, отчётные и презентационные материалы по цифровым HR‑сервисам — Согласовывать внутренние нормативные и организационно‑распорядительные документы — Согласовывать проекты и решения для выделения бюджетов, обосновывать целесообразность внедрения и ожидаемый эффект (экономия времени, снижение ошибок, рост скорости закрытия задач и т. п.) — Формировать регулярную отчётность по статусу проектов автоматизации, метрикам внедрения и достигнутым результатам для руководства и заинтересованных сторон Требования: — Понимание процессов подбора, адаптации, обучения, оценки персонала — Опыт выстраивания эффективной коммуникации — Знание методов оптимизации и аудита процессов — Опыт внедрения ИТ‑систем в HR‑процессы — Опыт автоматизации процессов управления персоналом — Навыки проектного управления Условия: — Официальное трудоустройство с пятидневной рабочей неделей — Релокационный пакет — Условия оплаты обсуждаются с кандидатом, успешно прошедшим собеседование — Годовой бонус — Расширенная медицинская страховка со стоматологией — Программа нематериальной мотивации (скидки от партнеров на фитнесс, здоровье, отдых и развлечение, ипотечные предложения и др.) — Корпоративная программа развития и бесплатная библиотека — Программы волонтёрства и спорта

Location: Sydney, Australia About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Facility Operations Lead within the Data Center Infrastructure organization, you will define and manage end-to-end operations across Anthropic’s growing fleet of data center infrastructure. You will be accountable for the global operations management of critical mechanical, electrical, plumbing, and control systems. As a subject matter expert in data center infrastructure and operations, you will develop scalable processes for execution, help manage data center partners & vendors, lead deployment schedules, and maintain close coordination with related disciplines such as design, engineering, and capacity planning. If you are experienced in operations, are passionate about HPC data centers, & enjoy working in complex, fast-paced environments, we welcome you to apply. Responsibilities: Define the Facility Operations strategy including SLAs, incident management, reporting methods, and approaches for reporting. Oversee third-party deployment, commissioning, and ongoing maintenance of facility infrastructure such as switch gear, technology cooling systems, and computer room air handlers. Define expectations and standards to enable third-party success in each of the critical operations domains. Create standards for monitoring data center systems operation, minimizing risk, and effectively responding to/managing excursions and incidents. Develop innovative approaches to improve time to market and equipment availability while minimizing cost and complexity. Enable scale-out of operations through industry best practices optimization of bill of materials, logistics, and physical processes. Manage partner relationships and maintain alignment with Anthropic goals. You may be a good fit if you: Have 10+ years of experience in data center facility operations as a manager, engineer, technical lead or related role. Can demonstrate a proven track record overseeing a portfolio of mission critical systems. Are a subject matter expert in facility operations process development including deployment, commissioning, & maintenance. Are experienced in third-party partner relationship management. Bachelor's degree in relevant domain or equivalent practical experience. It's a bonus if you have: 15+ years of experience managing operations for large scale data centers. An understanding of AI/ML workloads, including power, cooling, and network connectivity Experience supporting technology cooling solutions such as rear door heat exchangers and/or cooling distribution units, Experience managing third-party datacenters such as colo operators and/or contract staffing vendors. Familiarity with data center facilities commissioning processes including developing commissioning plans, creating criteria, and conducting hand-over reviews Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Sr. Director, Demand Integration Location: Remote US Compensation Range: $142,000 to $152,000 base plus bonus and equity What You'll Do: You own the lifecycle operating model for customer and partner growth, turning signals into plays that improve cross-sell performance, recover closed-lost opportunities, and identify where automation can change how the work gets done. On the Demand Integration team within Revenue Operations, you set priorities, make tradeoffs, and turn ambiguous opportunities into clear paths from marketing handoff through CAM execution. You shape the requirements, operating rhythms, and success measures that keep teams aligned, while the Customer Campaigns and Product Marketing teams own broader campaign strategy, content, and channel plans. You are Give a $h*t in the way you identify gaps, take ownership of the operating model, and make the motion work instead of sending another one-off list to the field. You are Outcome-Obsessed about the measurable impact of lifecycle programs, from qualified expansion opportunities to recovered pipeline and efficient rep follow-up. Perfect Imperfection shows up in how you use data and feedback to make informed tradeoffs, improve the system, and raise the quality of each iteration. You lead through influence by building stakeholder buy-in, incorporating feedback from CAMs and partner teams, and keeping cross-functional decisions moving. Responsibilities: Set and own the lifecycle operating model for customers and partners from marketing handoff through Account Management (CAM) execution, securing stakeholder buy-in, incorporating feedback from customer-facing teams, and aligning cross-functional priorities to improve expansion outcomes. Identify, prioritize, and lead high-value automation opportunities across lifecycle execution by diagnosing process gaps, defining requirements, aligning stakeholders, and implementing scalable workflows, routing, and handoffs across go-to-market platforms. Own the strategy and execution of re-engagement plays for delayed, stalled, and closed-lost cross-sell and expansion opportunities by defining recovery hypotheses, eligibility criteria, audience logic, sequence structure, automation, rep handoff, and measures of recovered pipeline and rep follow-through. Establish the handoff experience for Account Management and other customer-facing roles so reps know who to engage, why the opportunity is relevant, and what action is expected, then improve the supporting follow-up based on field feedback and results. Apply consent, opt-in and opt-out, suppression, contact governance, and other communication requirements while coordinating timing to reduce conflicting or excessive outreach. Use approved AI tools to work faster on research, documentation, analysis, and workflow preparation while applying sound judgment and validating outputs before execution. Establish the measurement framework for lifecycle performance, including engagement, rep follow-through, conversion, recovered pipeline, and influenced pipeline, then use the findings to set priorities and improve the operating model. What You Bring to the Team: You have experience shaping lifecycle strategy and operating models while staying close enough to the systems to build or improve sequences, workflows, routing, and automation. You have experience designing targeted lifecycle motions across marketing automation, email, CRM, and sales engagement platforms, including the audience segmentation required to support them. You understand customer lifecycle, cross-sell, expansion, closed-lost recovery, install-base, or partner motions and can translate business goals into practical programs. You have working knowledge of email compliance, consent and opt-out requirements, suppression logic, and contact governance. You are comfortable working with customer, opportunity, product, and engagement data to build accurate audiences and evaluate play performance. You bring strong strategic judgment, systems thinking, and ownership, with the ability to turn an ambiguous business opportunity into a prioritized, scalable plan and lead cross-functional teams toward a measurable outcome without relying on formal authority. You use AI to work faster and smarter in day-to-day research, documentation, analysis, and workflow tasks while applying good judgment about accuracy, privacy, and appropriate application. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re looking for an experienced security leader to lead and mature the Product Security function here at 1Password. You will be responsible for: - Application Security, overseeing our SDLC program. - Data and Device Security, ensuring that 1Password continues to deliver secure solutions that meet our customers needs. - Privacy Engineering, building systems and controls to ensure that our data management practices meet the highest privacy standards. - Security Research, enriching conversations in the security industry with credible and novel research and publications. As the Sr. Director of Product Security, you will set the strategy, build and scale programs, and partner with engineering, product, and security leadership to reduce risk while enabling innovation. You’ll manage a team of highly skilled security professionals, serve as a trusted advisor to the CISO, and act as a thought leader both inside and outside the organization. As a member of the security leadership team, you will also partner with other leaders across security and the company to drive great security outcomes for our customers You will report directly to the CISO. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - 9+ years of progressive experience in security, with at least 5+ years leading security teams/programs at scale. - Education: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related fields; or equivalent work experience - Deep expertise in Application Security, Privacy, and Secure SDLC programs. - Experience overseeing Security Research activities and engaging the security research community. - Strong track record of embedding security and privacy into engineering processes and influencing product development. - Proven experience leading security teams in high-growth technology or security-focused companies. - Passion for fostering psychological safety and stability in high stress environments. - Excellent communication skills with ability to convey complex security issues to technical and non-technical stakeholders, including executives and boards. - Thought leader with visibility in the security community (public speaking, open-source contributions, bug bounty engagement, etc.) a strong plus. - Experience leading security initiatives that support and/or incorporate AI capabilities. - Demonstrated software development experience with Go, Ruby on Rails, shell scripting, python, or other languages. - Experience collaborating across departments such as with internal business or engineering units, external incident response teams, and research teams. What you can expect: - People Leadership: Serve as a great people leader, managing managers, providing regular 1-1s, performance feedback, and career development. Hire security engineers and analysts who complement the team and bring new perspectives. - Program Leadership & Partnerships: Define and drive the company-wide Product Security strategy, with a focus on proactive risk reduction and enabling secure AI innovation. Build and scale world-class programs for Application Security, Data and Device Security, Privacy Engineering, Security Research and a Secure SDLC. Establish metrics, reporting, and dashboards to measure program success and risk reduction. - Application Security & Secure SDLC. Develop and oversee secure coding practices with an emphasis on AI adoption, threat modeling, security reviews, and code analysis practices. Partner with engineering leadership to embed security into the SDLC and CI/CD pipelines, ensuring security is integrated from design to deployment. Enable - Data & Device Security. Lead data security program, responsible for our underlying cryptography and cryptographic libraries across product offerings as well as codebase secrets management. Lead device security program, responsible for the development of security libraries and frameworks to support product feature development, security vulnerability remediation and minimization. Oversee security standards initiatives and critical security product features. - Privacy Engineering. Lead and mature the privacy engineering program, ensuring robust data management practices, controls, and compliance with high privacy standards across multiple product lines. - Cross-Functional Collaboration & Leadership. Partner with Product, Engineering, and other teams to balance security with business and product priorities. Represent Product Security in executive and board-level discussions, providing data-driven insights and recommendations. Mentor and develop a high-performing security team, fostering growth and accountability. - Security Research. Oversee a Security Research team focused on identifying emerging threats, new attack vectors, and innovative defensive techniques that support 1Password’s products and customers. Drive original research into product, application, and ecosystem-level vulnerabilities, publishing findings responsibly where appropriate. Engage with the broader security community to stay ahead of evolving risks and bring insights back into product security programs. USA-based roles only: The annual base salary for this role is between $272,000 USD and $408,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $254,000 CAD and $381,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Ontario Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities Attend and actively contribute to Board meetings and, where applicable, Board committees. Provide oversight and constructive challenge on the Company’s strategy, objectives and performance. Oversee the effectiveness of governance, risk management, internal controls and compliance frameworks. Oversee the Company’s financial soundness, including capital adequacy. Review financial reporting, budgets and key business reports presented to the Board. Promote a strong compliance and ethical culture at Board level. Oversee material outsourcing arrangements and related controls from a governance perspective. Stay informed of regulatory developments and their impact on the business. Support the Board’s engagement with regulators, auditors and the shareholder as required. Act honestly, in good faith and in the best interests of the Company, managing any conflicts of interest appropriately. Requirements A university diploma or equivalent along with a 5+ years of experience in the financial services industry, ideally including senior roles at a CIRO-regulated investment dealer. Successful completion of CIRO’s Director and Executive Exam, or the Partners, Directors and Senior Officers Course (PDO) qualification if it is still valid under CIRO’s exam validity and transition rules. Willingness to go through the CIRO approval process as a Director; prior approval as a Director/UDP or Executive by CIRO (IIROC) or another securities regulatory authority is an advantage. Strong working knowledge of the Canadian financial services regulatory framework. Experience in retail financial services, ideally brokerage, OTC derivatives or leveraged products. Board, governance or senior oversight experience in a regulated environment. Understanding of risk management, capital adequacy and financial reporting at a regulated firm. Sound commercial and risk judgement, with the ability to challenge constructively. Independence of mind, high standards of integrity and ethics, and a strong sense of accountability. Clean regulatory, disciplinary and criminal record. What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: UAE; Saudi Arabia Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most Strategic customers in the market against their most challenging problems. All the while you’ll be able to leverage support from the rest of ElevenLabs to accelerate. You will be responsible for hiring the team you need, winning the first customers in the market and ensuring that our product generates impact for them.   No two days are the same, but you should expect to: - Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points. - Build and lead a team of forward deployed engineers within the region. - Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions. - Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations. - Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models. - Build and deliver compelling demos of our voice and audio AI technology to new and existing customers. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. - Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.   REQUIREMENTS - Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations. - People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture. - Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building. - Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions. - Technical aptitude to quickly understand our voice and audio AI models and their applications. - Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact. - Nice to have: Partner Ecosystem Development - Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth. Location This role is remote-first, so it can be executed from anywhere in Saudi Arabia or UAE. Expect regular travel for customer onsites. Fluency in English and Arabic and a deep understanding of the regional and cultural nuances is required. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Journey Architect on GitLab's Digital Customer Outcomes team, you'll design journeys that turn meaningful customer actions into retention, consumption and revenue outcomes. You'll own journey design and service blueprints for assigned customer cohorts, products or coverage models, leading cross-functional work from design through launch. Digital Orchestration builds and runs the journeys day to day; you'll remain accountable for their outcomes and ongoing improvement. You'll add design capacity to help priority journeys, including artificial intelligence (AI) and consumption journeys, launch in fiscal year 2028 (FY28). What you’ll do Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track. Decide which steps are self-serve, AI-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment. Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Give every step a trigger, a response, an owner and a metric. Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification. Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey. Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner. Measure journey coverage, step conversion, lift against comparison groups, meaningful actions, recovery after interventions, time to value and influence on retention. Track partner adoption of the shared journeys and blueprints. Apply the framework and standards set by the Lead Journey Architect, and help improve them based on what your journeys teach the team. What you’ll bring Experience in customer journey design, service design or digital customer success. A track record of turning journey designs into launched programs with measurable outcomes. Hands-on experience building service blueprints and designing handoffs between digital and human teams. Working knowledge of journey orchestration, in-app guidance and marketing automation platforms. Comfort defining customer signals and success metrics, and interpreting funnel conversion and test results. Experience leading cross-functional work through launch without direct authority. Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps). Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. About the team The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. You'll work day to day with the Lead Journey Architect, Digital Orchestration and the Digital Outcomes team's Data/Insights partner, alongside CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services. You'll bring these partners together around shared journeys and blueprints so customer touchpoints line up rather than compete. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Lead/Principal Journey Architect on GitLab's Digital Customer Outcomes team, you'll connect programs into customer journeys that drive meaningful actions, retention, consumption and revenue outcomes. You'll own journey design and service blueprints, starting with priority cohorts and expanding across products, personas and named, pooled and digital coverage models. Reporting to the Vice President, Digital Customer Outcomes, you'll join as an individual contributor at L5 (Lead/Staff) or L6 (Principal), depending on your experience and scope. At L5, you'll lead journey design and builds for priority cohorts; at L6, you'll own the journey framework across all products, personas and coverage models with division-wide influence. Digital Orchestration builds and runs journeys day to day; you'll remain accountable for their outcomes and improvement. What you’ll do Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track. Decide which steps are self-serve, artificial intelligence (AI)-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment. Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Launch every journey with a documented blueprint, owners and metrics from the measurement framework, giving every step a trigger, a response, an owner and a metric. Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification. Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey. Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner. Serve as the directly responsible individual for the under-$10,000 digital journey in fiscal year 2028 (FY28). Measure live, measured journey coverage across products, personas and coverage models, step conversion, lift against a holdout or comparison group, meaningful actions, recovery after interventions, time to value and influence on revenue and customer retention. Track partner adoption of the shared journeys and blueprints. Lead journey design and cross-functional builds for priority cohorts at L5; at L6, act as GitLab's single owner of journey design and maintain one consistent framework across products, personas and coverage models. What you’ll bring Senior experience in customer journey design, service design or digital customer success. A track record of turning journey designs into launched programs with measurable adoption, retention or expansion outcomes. Hands-on experience building service blueprints and designing handoffs between digital and human teams. Working knowledge of journey orchestration, in-app guidance and marketing automation platforms. Comfort defining customer signals, triggers and success metrics, interpreting funnel conversion and running tests. A track record of leading complex, cross-functional builds through launch without direct authority, including planning, managing dependencies and coordinating stakeholders across many teams. Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps). Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. About the team The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. Programs today run largely on their own; this role connects them into journeys with shared service blueprints and measurable outcomes. You'll work day to day with Digital Orchestration, which builds and runs the journeys you design, and the Digital Outcomes team's Data/Insights partner, which measures them. You'll bring together CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services so customer touchpoints line up rather than compete, with clear digital and human handoffs. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

🕹 Список обязанностей: — Возглавить кросс-функциональную команду: мотивировать, развивать и вести за собой людей. — Отвечать за «движуху»: планировать спринты/задачи, координировать работу и держать руку на пульсе проектов.