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Location: Tennessee Regional Lead VGW is an interactive entertainment company, harnessing technology and creativity t o deliver world-class, free-to-play online social games. We have an exciting opportunity to join our Government & Industry Affairs team in the United States and are currently looking for a Regional Lead to join the team. Reporting into the VP of Government Relations, this role translates VGW’s lobbying strategy into targeted, state-specific lobbying campaigns managing a roster of external contract lobbyists, developing relationships with state government officials, and delivering actionable field intelligence back to central leadership. This role is suited to a seasoned state-level government affairs professional who is comfortable managing external partners, navigating diverse state political environments and operating with a high degree of autonomy within a clearly defined strategy. This is a remote position and will require domestic travel as part of the role. The salary range  for this role is USD $160,000 - $210,000 per year . Key responsibilities will include: Serve as the primary accountability manager for all external lobbyists within the assigned regional portfolio: set performance expectations, respond to their queries in a timely manner, review deliverables, conduct weekly check-ins, and provide written performance assessments. Translate the company's corporate policy positions and lobbying strategy into state-specific advocacy messaging - tailoring arguments, framing, and messenger selection to local political dynamics. Develop and maintain productive, credible relationships with state legislators, committee staff, state attorneys general offices, and state gaming and consumer protection regulators. Participate in cross-regional strategy sessions to ensure consistency of messaging, share field intelligence, and coordinate on multi-state legislative campaigns. Represent the company at hearings, fundraisers, conferences, and stakeholder engagements within the portfolio. Monitor and track all active and emerging legislation across assigned states that affects social gaming, sweepstakes operations, consumer protection, age verification, advertising and related policy areas. What you will bring to the role: 7-12+ years of experience in state government, state-level lobbying, legislative affairs, or political campaigns, with direct exposure to multiple state legislatures or regulatory agencies in B2C organisations. Demonstrated experience managing external vendors, consultants or contract lobbyists against defined deliverables and performance standards. Working knowledge of gaming regulation, sweepstakes law, consumer protection, or adjacent policy areas - or a credible track record of rapidly building substantive expertise in new regulatory sectors. Strong political credibility and established relationships with key government officials in the assigned regional portfolio. Experience in a multi-state lobbying role in organisations in fast-moving industries such as technology, fintech, RMG and/or gaming. Proficiency with legislative tracking tools. About VGW VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games. Our high-quality, acclaimed brands include Chumba Casino, Global Poker and LuckyLand Slots, which are enjoyed by millions of players in North America. Our games are based on a freemium model, meaning they are available to play at no cost, but include optional in-game purchases to enhance gameplay. We also offer sweepstakes promotions where players can collect free entries for the chance to win real-world prizes. At VGW, one of our core values is “our players come first”. This means always striving to deliver a safe, responsible and positive player experience. Why VGW? At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success. Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion. We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits. It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things. If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team. Find out more at www.vgw.co #LI-ES1 #LI-Remote Privacy Policy

Location: Kentucky Regional Lead VGW is an interactive entertainment company, harnessing technology and creativity t o deliver world-class, free-to-play online social games. We have an exciting opportunity to join our Government & Industry Affairs team in the United States and are currently looking for a Regional Leads to join the team. Reporting into the VP of Government Relations, this role translates VGW’s lobbying strategy into targeted, state-specific lobbying campaigns managing a roster of external contract lobbyists, developing relationships with state government officials, and delivering actionable field intelligence back to central leadership. This role is suited to a seasoned state-level government affairs professional who is comfortable managing external partners, navigating diverse state political environments and operating with a high degree of autonomy within a clearly defined strategy. This is a remote position and will require domestic travel as part of the role. The salary range  for this role is USD $160,000 - $210,000 per year . Key responsibilities will include: Serve as the primary accountability manager for all external lobbyists within the assigned regional portfolio: set performance expectations, respond to their queries in a timely manner, review deliverables, conduct weekly check-ins, and provide written performance assessments. Translate the company's corporate policy positions and lobbying strategy into state-specific advocacy messaging - tailoring arguments, framing, and messenger selection to local political dynamics. Develop and maintain productive, credible relationships with state legislators, committee staff, state attorneys general offices, and state gaming and consumer protection regulators. Participate in cross-regional strategy sessions to ensure consistency of messaging, share field intelligence, and coordinate on multi-state legislative campaigns. Represent the company at hearings, fundraisers, conferences, and stakeholder engagements within the portfolio. Monitor and track all active and emerging legislation across assigned states that affects social gaming, sweepstakes operations, consumer protection, age verification, advertising and related policy areas. What you will bring to the role: 7-12+ years of experience in state government, state-level lobbying, legislative affairs, or political campaigns, with direct exposure to multiple state legislatures or regulatory agencies in B2C organisations. Demonstrated experience managing external vendors, consultants or contract lobbyists against defined deliverables and performance standards. Working knowledge of gaming regulation, sweepstakes law, consumer protection, or adjacent policy areas - or a credible track record of rapidly building substantive expertise in new regulatory sectors. Strong political credibility and established relationships with key government officials in the assigned regional portfolio. Experience in a multi-state lobbying role in organisations in fast-moving industries such as technology, fintech, RMG and/or gaming. Proficiency with legislative tracking tools. About VGW VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games. Our high-quality, acclaimed brands include Chumba Casino, Global Poker and LuckyLand Slots, which are enjoyed by millions of players in North America. Our games are based on a freemium model, meaning they are available to play at no cost, but include optional in-game purchases to enhance gameplay. We also offer sweepstakes promotions where players can collect free entries for the chance to win real-world prizes. At VGW, one of our core values is “our players come first”. This means always striving to deliver a safe, responsible and positive player experience. Why VGW? At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success. Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion. We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits. It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things. If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team. Find out more at www.vgw.co #LI-ES1 #LI-Remote Privacy Policy

Location: Arkansas Regional Lead VGW is an interactive entertainment company, harnessing technology and creativity t o deliver world-class, free-to-play online social games. We have an exciting opportunity to join our Government & Industry Affairs team in the United States and are currently looking for a Regional Lead to join the team. Reporting into the VP of Government Relations, this role translates VGW’s lobbying strategy into targeted, state-specific lobbying campaigns managing a roster of external contract lobbyists, developing relationships with state government officials, and delivering actionable field intelligence back to central leadership. This role is suited to a seasoned state-level government affairs professional who is comfortable managing external partners, navigating diverse state political environments and operating with a high degree of autonomy within a clearly defined strategy. This is a remote position and will require domestic travel as part of the role. The salary range  for this role is USD $160,000 - $210,000 per year . Key responsibilities will include: Serve as the primary accountability manager for all external lobbyists within the assigned regional portfolio: set performance expectations, respond to their queries in a timely manner, review deliverables, conduct weekly check-ins, and provide written performance assessments. Translate the company's corporate policy positions and lobbying strategy into state-specific advocacy messaging - tailoring arguments, framing, and messenger selection to local political dynamics. Develop and maintain productive, credible relationships with state legislators, committee staff, state attorneys general offices, and state gaming and consumer protection regulators. Participate in cross-regional strategy sessions to ensure consistency of messaging, share field intelligence, and coordinate on multi-state legislative campaigns. Represent the company at hearings, fundraisers, conferences, and stakeholder engagements within the portfolio. Monitor and track all active and emerging legislation across assigned states that affects social gaming, sweepstakes operations, consumer protection, age verification, advertising and related policy areas. What you will bring to the role: 7-12+ years of experience in state government, state-level lobbying, legislative affairs, or political campaigns, with direct exposure to multiple state legislatures or regulatory agencies in B2C organisations. Demonstrated experience managing external vendors, consultants or contract lobbyists against defined deliverables and performance standards. Working knowledge of gaming regulation, sweepstakes law, consumer protection, or adjacent policy areas - or a credible track record of rapidly building substantive expertise in new regulatory sectors. Strong political credibility and established relationships with key government officials in the assigned regional portfolio. Experience in a multi-state lobbying role in organisations in fast-moving industries such as technology, fintech, RMG and/or gaming. Proficiency with legislative tracking tools. About VGW VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games. Our high-quality, acclaimed brands include Chumba Casino, Global Poker and LuckyLand Slots, which are enjoyed by millions of players in North America. Our games are based on a freemium model, meaning they are available to play at no cost, but include optional in-game purchases to enhance gameplay. We also offer sweepstakes promotions where players can collect free entries for the chance to win real-world prizes. At VGW, one of our core values is “our players come first”. This means always striving to deliver a safe, responsible and positive player experience. Why VGW? At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success. Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion. We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits. It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things. If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team. Find out more at www.vgw.co #LI-ES1 #LI-Remote Privacy Policy

Location: Georgia Regional Lead VGW is an interactive entertainment company, harnessing technology and creativity t o deliver world-class, free-to-play online social games. We have an exciting opportunity to join our Government & Industry Affairs team in the United States and are currently looking for a Regional Lead to join the team. Reporting into the VP of Government Relations, this role translates VGW’s lobbying strategy into targeted, state-specific lobbying campaigns managing a roster of external contract lobbyists, developing relationships with state government officials, and delivering actionable field intelligence back to central leadership. This role is suited to a seasoned state-level government affairs professional who is comfortable managing external partners, navigating diverse state political environments and operating with a high degree of autonomy within a clearly defined strategy. This is a remote position and will require domestic travel as part of the role. The salary range for this role is USD $160,000 - $210,000 per year . Key responsibilities will include: Serve as the primary accountability manager for all external lobbyists within the assigned regional portfolio: set performance expectations, respond to their queries in a timely manner, review deliverables, conduct weekly check-ins, and provide written performance assessments. Translate the company's corporate policy positions and lobbying strategy into state-specific advocacy messaging - tailoring arguments, framing, and messenger selection to local political dynamics. Develop and maintain productive, credible relationships with state legislators, committee staff, state attorneys general offices, and state gaming and consumer protection regulators. Participate in cross-regional strategy sessions to ensure consistency of messaging, share field intelligence, and coordinate on multi-state legislative campaigns. Represent the company at hearings, fundraisers, conferences, and stakeholder engagements within the portfolio. Monitor and track all active and emerging legislation across assigned states that affects social gaming, sweepstakes operations, consumer protection, age verification, advertising and related policy areas. What you will bring to the role: 7-12+ years of experience in state government, state-level lobbying, legislative affairs, or political campaigns, with direct exposure to multiple state legislatures or regulatory agencies in B2C organisations. Demonstrated experience managing external vendors, consultants or contract lobbyists against defined deliverables and performance standards. Working knowledge of gaming regulation, sweepstakes law, consumer protection, or adjacent policy areas - or a credible track record of rapidly building substantive expertise in new regulatory sectors. Strong political credibility and established relationships with key government officials in the assigned regional portfolio. Experience in a multi-state lobbying role in organisations in fast-moving industries such as technology, fintech, RMG and/or gaming. Proficiency with legislative tracking tools. About VGW VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games. Our high-quality, acclaimed brands include Chumba Casino, Global Poker and LuckyLand Slots, which are enjoyed by millions of players in North America. Our games are based on a freemium model, meaning they are available to play at no cost, but include optional in-game purchases to enhance gameplay. We also offer sweepstakes promotions where players can collect free entries for the chance to win real-world prizes. At VGW, one of our core values is “our players come first”. This means always striving to deliver a safe, responsible and positive player experience. Why VGW? At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success. Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion. We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits. It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things. If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team. Find out more at www.vgw.co #LI-ES1 #LI-Remote Privacy Policy

Location: Canggu, Indonesia The Company Our client creates sustainable fashion that honours and empowers the diverse female form. They craft timeless designs with intention and care, using eco-friendly materials and ethical production practices. Their philosophy, "Buy Less, Choose Well, Make it Last," underpins their slow fashion approach. Our client is a consciously crafted clothing brand with roots in Torquay, Australia, and a heart in Bali, where each piece is ethically made. Rooted in sustainability, ethical production, and mindful living, they create timeless, versatile clothing designed for movement and everyday wear. Their collections embrace natural fibres, earthy tones, and effortless silhouettes that honour both the wearer and the world around them. At our client, their foundation is Connection—to their community, to the Earth, and to the self. They are a place where women feel inspired, seen, and understood, and can reconnect with nature and their own right to be soft and live fully. Every decision they make is rooted in deep intention. The Role The Garment Technician & Pattern Maker is a key role within our client's Design team. Your mission is to own the product development process end to end — from initial sketch through to final, production-ready sample — bringing complete mastery of garment construction, pattern making, and sample development management. Working closely with the Design & Development Lead and the wider Design team, you will be the technical backbone of the development team — leading fitting sessions, pattern making and grading, technical documentation, and manufacturer coordination across all stages. You will play a key role in improving fit consistency, product quality, and communication with manufacturers. This role is ideal for someone who is highly detail-oriented, technically minded, and passionate about garment construction, fit, and product development within a purpose-driven and sustainable brand. Location: Canggu, Bali Employment Type: Full-time / On-site Reports to: Head of Design Creative Reporting Line: Co-Founders (Final creative sign-off) Key Responsibilities Technical Development & Garment Construction Own sample development independently, start to end, from sketch to final sample. Create and/or oversee pattern making with a full understanding of garment construction. Critically analyse fit comments and translate feedback into clear, technical action points. Diagnose construction or fit issues and propose durable technical solutions, not just quick fixes. Lead fitting sessions: taking measurements, technical notes, and deciding on the adjustments needed. Bring strong technical knowledge of woven, jersey and activewear fabrics. Bring strong technical knowledge of knitwear (gauge, stitch structure, finishing, shrinkage, shaping). Bring technical knowledge of intimates/lingerie construction (elastic engineering, cups, support structures). Carry out or coordinate fabric testing (shrinkage, stretch & recovery, colorfastness, pilling) to validate performance before bulk production. Pattern Making & Grading Create digital patterns from sketch or brief with a complete understanding of drape, ease, and movement. Apply a critical, analytical eye to grading, identifying areas for continuous improvement across the size range. Adjust key points of measurement based on fit feedback and production considerations. Technical Documentation & Accuracy Create, update, and maintain techpacks and spec sheets with accuracy and consistency. Ensure all documentation (fitting notes, revisions, BOM) is complete, organised, and up to date. Communicate clearly and effectively with manufacturers on technical comments, corrections, and updates. Sample Development & Production Coordination Track sample development across all stages, ensuring timelines and revisions are followed closely. Coordinate with manufacturers with a real understanding of production constraints (MOQ, technical feasibility, construction complexity). Estimate fabric consumption and support costing discussions with manufacturers. Prepare samples for fittings, meetings, and production handover. Leadership & Team Support Mentor and support junior team members on technical development and pattern making. Manage multiple projects and priorities simultaneously across different product categories. Act as a technical reference point for the wider design and development team. Tracking & Reporting Document development progress meticulously (fitting photos, revision notes, sample history). Keep development trackers accurate and up to date at every stage. Requirements You are highly organised, technically minded, and passionate about the details that make a garment fit and function beautifully. Detail-Oriented : You have a strong eye for precision and consistency, especially regarding fit, measurements, and garment construction. Technically Skilled : You have complete mastery of garment construction and pattern making, and understand how different fabrics behave across categories, including knitwear. Analytical : You take a critical, questioning approach to fit comments and grading, always looking for ways to improve accuracy and consistency across the size range. Process-Driven : You enjoy organising information, following development stages closely, and ensuring nothing falls through the cracks. Collaborative : You communicate clearly with both design teams and manufacturers, and enjoy working in a growing and supportive environment. Quality-Focused : You care deeply about product quality, fit consistency, and creating garments that are made to last. Sustainability-Driven : You are aligned with our client's slow-fashion philosophy and understand the importance of thoughtful product development. Requirements 8–10+ years of experience in garment technical development and pattern making. Full mastery of pattern making across wovens, jersey, knitwear, intimates. Strong knowledge of garment construction and fitting processes. Deep, critical understanding of grading and measurements, with the ability to identify and improve grading accuracy. Ability to create and update technical packs independently. Proficient in CLO 3D, Adobe Illustrator and Adobe Photoshop. Proficient in Google Sheets / Excel. Knowledge of sustainable materials and processes (certifications, recycled fibres, low-impact dyeing, etc.). Strong organisational skills and attention to detail. Comfortable communicating technical comments and revisions directly with manufacturers. Deep understanding of garment costing and fabric consumption. Experience mentoring or supervising junior technical staff. English & Bahasa Indonesia proficiency. Benefits This is a rare opportunity to focus purely on creative excellence within a purpose-driven fashion brand. If you are a Senior Garment Tech & Pattern Maker who wants to create beautiful, sustainable collections with depth, soul and commercial relevance, our client offers the platform to truly express your craft.

Location: Turku, Finland Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: Collaborate with iconic brands across industries. Flexible assignments tailored to your interests. Compensation for your time and input, with the potential for reimbursement on purchases. A user-friendly platform for managing missions and feedback. How to Join the CXG Community: Register: sign up at live.cxg.com and confirm your email. Complete your profile: fill out your details to 100% and get verified. Get certified: pass the General Certification to access missions. Apply for missions: explore assignments with brands that excite you. Start evaluating: begin making a difference in the luxury market. Compensation: Non-Purchase Evaluations: Earn a fee based on mission complexity. Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Oulu, Finland Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: Collaborate with iconic brands across industries. Flexible assignments tailored to your interests. Compensation for your time and input, with the potential for reimbursement on purchases. A user-friendly platform for managing missions and feedback. How to Join the CXG Community: Register: sign up at live.cxg.com and confirm your email. Complete your profile: fill out your details to 100% and get verified. Get certified: pass the General Certification to access missions. Apply for missions: explore assignments with brands that excite you. Start evaluating: begin making a difference in the luxury market. Compensation: Non-Purchase Evaluations: Earn a fee based on mission complexity. Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Helsinki, Finland; Espoo, Finland Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: Collaborate with iconic brands across industries. Flexible assignments tailored to your interests. Compensation for your time and input, with the potential for reimbursement on purchases. A user-friendly platform for managing missions and feedback. How to Join the CXG Community: Register: sign up at live.cxg.com and confirm your email. Complete your profile: fill out your details to 100% and get verified. Get certified: pass the General Certification to access missions. Apply for missions: explore assignments with brands that excite you. Start evaluating: begin making a difference in the luxury market. Compensation: Non-Purchase Evaluations: Earn a fee based on mission complexity. Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Dublin, Ireland Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: Collaborate with iconic brands across industries. Flexible assignments tailored to your interests. Compensation for your time and input, with the potential for reimbursement on purchases. A user-friendly platform for managing missions and feedback. How to Join the CXG Community: Register: sign up at live.cxg.com and confirm your email. Complete your profile: fill out your details to 100% and get verified. Get certified: pass the General Certification to access missions. Apply for missions: explore assignments with brands that excite you. Start evaluating: begin making a difference in the luxury market. Compensation: Non-Purchase Evaluations: Earn a fee based on mission complexity. Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Tampere, Finland Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: Collaborate with iconic brands across industries. Flexible assignments tailored to your interests. Compensation for your time and input, with the potential for reimbursement on purchases. A user-friendly platform for managing missions and feedback. How to Join the CXG Community: Register: sign up at live.cxg.com and confirm your email. Complete your profile: fill out your details to 100% and get verified. Get certified: pass the General Certification to access missions. Apply for missions: explore assignments with brands that excite you. Start evaluating: begin making a difference in the luxury market. Compensation: Non-Purchase Evaluations: Earn a fee based on mission complexity. Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Bucharest, Romania Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: Collaborate with iconic brands across industries. Flexible assignments tailored to your interests. Compensation for your time and input, with the potential for reimbursement on purchases. A user-friendly platform for managing missions and feedback. How to Join the CXG Community: Register: sign up at live.cxg.com and confirm your email. Complete your profile: fill out your details to 100% and get verified. Get certified: pass the General Certification to access missions. Apply for missions: explore assignments with brands that excite you. Start evaluating: begin making a difference in the luxury market. Compensation: Non-Purchase Evaluations: Earn a fee based on mission complexity. Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Toulon, France Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years of age or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Mulhouse, France Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years of age or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role We are seeking an exceptional Staff Applied Researcher to join our Applied Science team. You will be responsible for building the algorithmic systems that power Garner — determining how we evaluate providers, make recommendations, and optimize for outcomes across cost, quality, and access. You will be responsible for turning ambiguous, real-world problems into systems that deliver measurable impact, defining the objective functions, metrics, and logic that drive our product. You will own these systems end-to-end, from problem definition through production and ongoing performance. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Own the most ambiguous, high-stakes problems facing the company end-to-end, and set how the team frames and approaches them Frame messy, real-world healthcare and business constraints into clear objectives, tradeoffs, and decision frameworks Define the set of metrics needed to judge whether a solution is working, and validate solutions before they ship Choose the right approach for each problem, from machine learning to optimization to heuristics to simple rules, based on what the problem actually calls for, and set the standard for how the team selects and applies these approaches Deliver algorithmic breakthroughs that move the company's most important metrics, pioneering approaches that become how applied science is done at Garner Review applied science work at the highest level across the company, ensuring the methods used across teams are sound and correctly applied Build a deep understanding of the healthcare economy and Garner's place in it To make the role concrete, here are three problems on our near-term roadmap: Provider tiering optimization. Build a tiering algorithm that jointly optimizes geographic access and total-cost-of-care savings across our doctor network. The objective function, constraints, and tradeoff surface are all open design questions. AI primary care doctor. Fine-tune and productionize an LLM-based primary care experience on our website, including the evaluation harness, guardrails, and ongoing quality monitoring needed to ship a medical-adjacent product safely. Member engagement model. Build an ML system that ingests claims data and in-app behavior to choose the right channel and moment for each touchpoint — SMS, push, phone, or email — to influence member behavior toward better-quality, lower-cost care. The ideal candidate has: 6+ years of industry experience as an Applied Scientist, Machine Learning Engineer, Research Scientist, or equivalent; or 4+ years of industry experience with a relevant advanced degree, PhDs preferred A bias toward action, quickly translating ideas into working prototypes to test approaches Strong applied problem-solving skills, with the ability to define good metrics and then deliver solutions that improve them Recognized technical authority, with the judgment to ensure the techniques used across an organization are sound Strong judgment in choosing between statistical models, heuristics, optimization approaches, and simpler algorithmic methods depending on the problem Strong communication skills, including at the executive level, with a track record of driving alignment across an organization A desire to be a part of a high-performing, mission-driven team that operates with urgency, a strong sense of individual accountability, and a commitment to authentic feedback What you’ll get here You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Technologies we use Python, SQL, AWS, Snowflake, pandas, XGBoost, PyTorch, HuggingFace, modern LLM tooling and eval frameworks. We pick tools based on the problem, not the resume — bring your judgment. Why this role This is a unique opportunity to work on high-impact search problems in healthcare, helping shape how members find better care through algorithmic systems that directly influence healthcare outcomes. Compensation Transparency: The target base comp range for this position is $260,000 – $382,000 . Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Anywhere, Worldwide Remote | 9AM - 6PM EST We're looking for a funnel builder who can take approved copy and turn it into professional, conversion-focused pages - fast. You'll serve all pods across our info/coaching division, building landing pages, sales pages, checkout flows, application funnels, webinar registrations, and everything in between. You work primarily in GoHighLevel and ClickFunnels, with other platforms as needed. You design and build directly in the builder - no mockup required for most pages. You need to know what a high-converting page looks like for different funnel types and client contexts, and you need to be able to produce it quickly. Standard pages and funnels should be done in days, not weeks. The quality bar: pages look intentional, not like a template. Checkouts process payments. Forms submit. Links work. Mobile looks good. When you hand off for MarTech's tech check, they're verifying tracking - not finding broken basics you should have caught. This isn't a silent execution role. If something in the copy or funnel structure would work better adjusted, you say so. If something's off technically or from a conversion standpoint, you flag it. What Success Looks Like Builds are fast and accurate - standard pages/funnels completed in days with minimal rework Design decisions make sense for the client and funnel type - you're not applying the same layout to everything Pages look polished across devices without needing a designer to hand you a mockup Self-QA is thorough - MarTech isn't finding broken links, form errors, or checkout issues PMs and strategists know where builds stand without chasing you When specs are unclear, you ask. When timelines shift, you communicate early A Day In This Role Morning: Check ClickUp for active tasks and priorities. Flag anything that needs clarification before you start building. Throughout the day: Build. That's the core of it - implementing copy into pages, handling forms, checkouts, embeds, and technical elements. Communicate status and blockers as they come up. Self-QA everything before handoff. Coordinate with PMs on what's ready for tech check. End of day: You can answer: What's on track? What's at risk? Does anyone need an update from me? Weekly: Review the build pipeline, check completed builds for post-launch issues, flag capacity concerns early. Experience & Requirements 2+ years building pages and funnels professionally Deep knowledge of GoHighLevel and ClickFunnels - you should be fast and fluent in both, not learning on the job Working knowledge of HTML/CSS for platforms that require it (Unbounce, Webflow) Strong design sense - you understand visual hierarchy, spacing, and how to make pages that convert, not just pages that exist Experience with forms, conditional logic, checkout configuration, and multi-step funnel flows You test your own work across devices before handing it off Clear written communication in Slack and ClickUp Strongly preferred: Experience in direct response, info/coaching, or performance marketing Basic understanding of how tracking works - enough to build pages that support what MarTech needs to implement You'll Thrive Here If You're fast and take pride in efficiency without cutting corners You can look at copy and a funnel map and know what the page should look like without being told You care about whether the page converts, not just whether it's built You speak up when something doesn't make sense You'd rather catch a broken checkout yourself than have someone find it after launch This May Not Be For You If You need a mockup for every page Self-QA feels like extra work You'd rather execute silently than flag problems You prefer specializing in one platform Written async communication isn't your strength ABOUT BAD MARKETING: We're a team of 170+ passionate leaders and creatives who have worked diligently to make BAD Marketing one of the largest and most robust Growth Marketing Agencies in the world. At the core of our philosophy is the belief that excellence stems from a united team working toward a common objective: to not only help our clients grow profitably but also to provide them with an experience they can't find anywhere else. We specialize in info/coaching, local lead generation, e-commerce, and information marketing; catering to clients that span from auto and local shop owners, to online consumer product brands, and more. Our approach to success involves more than just Bold And Disruptive strategies. We invest in our team through extensive training, continuous support for growth and learning, and the cultivation of a happy and confident company culture. For us, finding fulfillment in your career is just as crucial as excelling in it. BENEFITS: Comprehensive health, dental, and vision insurance plans (US Residents Only) PTO Paid US Holidays Opportunities for professional development and advancement within the organization. A collaborative and innovative work environment with a focus on creativity and results. ADDITIONAL: 9AM - 6PM EST Remote W2 (US Residents Only) OUR CORE VALUES: BE BAD PLAY TO WIN EXTREME OWNERSHIP SOLUTIONS NOT PROBLEMS BEST IDEA WINS ALWAYS BE GROWING NOBODY IS BIGGER THAN THE TEAM

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE DATA TEAM - Being part of Alan's data team means you'll have a positive impact on people's health and wellbeing. - We create insights to help our colleagues focus on what is most impactful. - We build features and tools powered by data that directly help our members. - Examples include: - going deep into health consumption patterns, - understanding our product usage, - creating visibility to help our sales team perform, - automating how we reimburse our members, - building products that help our members stay healthy...  We also believe in having a full stack approach: - Each one of us contributes to all 3 aspects of the data spectrum (analytics, engineering, science). This encourages strong ownership and drives impact. - We own our infrastructure. We pride ourselves on a nimble data stack that gives us the flexibility we need. We're mainly using SQL, Python, R, Airflow, Snowflake, and Metabase. - We build in-house tooling to organize our data and serve it to the rest of the company. 🎯 EXPECTED SKILLS AND ABILITIES You would thrive at Alan if most of this sounds like you: - Passionate about owning ambitious problems and developing simple solutions for them - Demonstrated impact during a first successful experience. - Experience or willingness to grow in all 3 aspects of the data spectrum (analytics, engineering, science) -- being specialized in one of these areas is good too! - Proficient in SQL, Python and/or R- Setting a high standard of rigor and precision for yourself, interested in your craft - Great listening and communication skills - Humble, kind, collaborative, and still willing to grow (no matter your seniority!) - Fluent and clear in English, both oral and written (no need to speak French!) For this role we are looking to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity. ⚙️ IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work 🔄 A quick note about the process Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?pvs=21.

Location: 5151 San Felipe, Suite 1800, Houston, TX 77056 SUMMARY: The Senior Client Manager/ Team Lead works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients. This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective. Location:  This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office. QUALIFICATIONS: You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Client Management: Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry. Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates. Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients. Delegate office administrative work and oversee tasks. Service Delivery: Establish and maintain primary business relationships with clients, developing comprehensive customer service plans. Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues. Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives. Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage. Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation. Work with claims advocates to ensure client needs are satisfied throughout the claims process. Marketing and Business Development: Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing. Conduct renewal presentations as part of a team. Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers. Personal and Organizational Development: Set priorities and manage workflow to ensure all goals are met. Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts. Document correspondence and activity in agency management systems. Interact effectively with others, utilizing good communication skills and providing information and guidance as needed. Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance. SUPERVISORY RESPONSIBILITIES: Supervise Client Manager and Assistant Client Manager position(s). QUALIFICATIONS : High school diploma or G.E.D. equivalent required; college degree preferred. Five or more years of experience in mid-size brokerage or independent agency. Proficiency in Microsoft Office applications, especially Excel. Ability to work in a fast-paced environment and handle multiple tasks. High level of interpersonal skills for handling sensitive and confidential situations. Valid State Property and Casualty License and State Driver’s License required. Excellent negotiation skills and in-depth knowledge of the insurance business. Strong leadership skills with experience in delegation, coaching, and mentoring. Proficiency in Sagitta and ImageRight preferred. Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements. Highly motivated with a strong work ethic and ability to work independently. Project and team management experience preferred. Insurance industry designations preferred (CIC, CRM, CPCU). Experience with complex shared/layered programs preferred. PHYSIICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . #LI-LL1 #LI-Hybrid

Location: 5151 San Felipe, Suite 1800, Houston, TX 77056 SUMMARY: The Senior Client Manager  works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients. This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective. Location:  This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office. QUALIFICATIONS: You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Client Management: Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry. Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates. Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients. Delegate office administrative work and oversee tasks. Service Delivery: Establish and maintain primary business relationships with clients, developing comprehensive customer service plans. Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues. Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives. Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage. Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation. Work with claims advocates to ensure client needs are satisfied throughout the claims process. Marketing and Business Development: Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing. Conduct renewal presentations as part of a team. Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers. Personal and Organizational Development: Set priorities and manage workflow to ensure all goals are met. Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts. Document correspondence and activity in agency management systems. Interact effectively with others, utilizing good communication skills and providing information and guidance as needed. Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance. QUALIFICATIONS : High school diploma or G.E.D. equivalent required; college degree preferred. Five or more years of experience in mid-size brokerage or independent agency. Proficiency in Microsoft Office applications, especially Excel. Ability to work in a fast-paced environment and handle multiple tasks. High level of interpersonal skills for handling sensitive and confidential situations. Valid State Property and Casualty License and State Driver’s License required. Excellent negotiation skills and in-depth knowledge of the insurance business. Strong leadership skills with experience in delegation, coaching, and mentoring. Proficiency in Sagitta and ImageRight preferred. Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements. Highly motivated with a strong work ethic and ability to work independently. Project and team management experience preferred. Insurance industry designations preferred (CIC, CRM, CPCU). Experience with complex shared/layered programs preferred. PHYSIICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . #LI-LL1 #LI-Hybrid