Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
The way data practitioners write, debug, and ship dbt code is changing fast — and you'll be the person shaping what that experience looks like at the frontier of AI-assisted development.
As the Product Manager for Developer Experience, you will own the end-to-end developer workflow in dbt Cloud: the
Studio IDE
,
Developer Agent
(our AI coding assistant), the
Cloud CLI
, and the
dbt VS Code Extension
. Together, these surfaces are the primary daily touchpoint for tens of thousands of data practitioners worldwide — from seasoned analytics engineers writing complex SQL to newer practitioners who rely on AI to help them move faster and with more confidence.
This role sits at the intersection of developer tooling and leading-edge AI. You will work in close partnership with the
Fusion team
— the engine powering dbt's next-generation compilation, intelligence, and platform capabilities — to ensure that our developer surfaces fully leverage Fusion's capabilities and that developer needs are represented in the Fusion roadmap. The tight feedback loop between Developer Experience and Fusion is core to how dbt Cloud will evolve, and you'll be a key architect of that relationship.
This is a role for someone who has thought deeply about what makes IDEs and developer tools great, and who is excited to reimagine those workflows in an era where AI can lower the floor for new practitioners while raising the ceiling for experts.
This is a full-time position based out of our Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
In This Role, You Will
Own the developer experience roadmap
across Studio IDE, Developer Agent, Cloud CLI, and the VS Code Extension — from near-term iteration to long-term vision.
Partner deeply with the Fusion team
to align on capabilities, surface Fusion-powered intelligence (SQL comprehension, compute, context) through developer-facing UX, and co-define the boundary between platform and product.
Lead AI-native product development
for Developer Agent — defining what a best-in-class AI coding assistant looks like for the full spectrum of dbt users, from expert analytics engineers to practitioners who are newer to code. This includes agentic workflows, context-aware suggestions, natural language interactions, and guided development experiences that meet users where they are.
Drive IDE and tooling strategy
informed by a deep understanding of modern development environments — think about what VS Code, Cursor, and other leading IDEs get right, and translate those instincts to the dbt Cloud context.
Define and execute cross-functional collaboration
with engineering, design, and GTM teams to ship high-quality developer experiences on a predictable cadence.
Build tight feedback loops
with the dbt community and enterprise customers to continuously improve developer tools, with particular attention to power users and technical practitioners.
Conduct market and user research
to understand the competitive landscape for developer tooling and AI-assisted development, and bring sharp external perspective into the roadmap.
Align developer experience investments
to broader company goals, product-led growth metrics, and the Fusion platform strategy.
What Success Looks Like
Developer satisfaction and engagement metrics (activation, session depth, feature adoption) trending up across Studio, Canvas, CLI, and Developer Agent.
Developer Agent is a differentiated, well-regarded AI coding experience for data practitioners — not just a feature, but a product.
The Studio IDE and Canvas deliver a cohesive, fast, and intelligent development workflow powered by Fusion capabilities.
Strong, trust-based execution partnership with the Fusion team: shared roadmap visibility, clear API contracts, and coordinated shipping.
The Cloud CLI is a first-class product that developers actively choose, not a fallback.
You're a Good Fit If You Have
5+ years of product management experience
, with meaningful time spent on developer tools, IDEs, or technical platforms.
Direct experience managing IDE or developer environment products
— you have an informed point of view on what makes development tools excellent and where modern IDEs fall short.
Demonstrated engagement with AI-powered development tools
— you've used, studied, and formed strong opinions about AI coding assistants (Copilot, Cursor, Devin, etc.) and how they change the development experience.
A strong technical foundation that allows you to work fluently with engineering partners, reason about system architecture, and contribute meaningfully to technical decisions.
Experience conducting user research and translating developer feedback into prioritized, scoped product work.
Excellent written and verbal communication — you can write a crisp spec, give a compelling demo, and synthesize complex tradeoffs for diverse audiences.
Comfort working asynchronously as part of a distributed, remote team.
You'll Have an Edge If You Have
Hands-on experience with dbt or similar SQL-first transformation frameworks.
Prior experience building or shipping AI agent features (agentic UX, multi-step LLM workflows, context management).
Familiarity with LSP (Language Server Protocol), tree-sitter, or other IDE infrastructure primitives.
Experience with CLI tooling and developer workflow automation.
Background in open source software development or strong engagement with developer communities.
Knowledge of modern data warehouses (Snowflake, BigQuery, Databricks, Redshift, etc.) and the analytics engineering ecosystem.
#LI-HYBRID #LI-VD1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$226,657
—
$283,322 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
The way data practitioners write, debug, and ship dbt code is changing fast — and you'll be the person shaping what that experience looks like at the frontier of AI-assisted development.
As the Product Manager for Developer Experience, you will own the end-to-end developer workflow in dbt Cloud: the
Studio IDE
,
Developer Agent
(our AI coding assistant), the
Cloud CLI
, and the
dbt VS Code Extension
. Together, these surfaces are the primary daily touchpoint for tens of thousands of data practitioners worldwide — from seasoned analytics engineers writing complex SQL to newer practitioners who rely on AI to help them move faster and with more confidence.
This role sits at the intersection of developer tooling and leading-edge AI. You will work in close partnership with the
Fusion team
— the engine powering dbt's next-generation compilation, intelligence, and platform capabilities — to ensure that our developer surfaces fully leverage Fusion's capabilities and that developer needs are represented in the Fusion roadmap. The tight feedback loop between Developer Experience and Fusion is core to how dbt Cloud will evolve, and you'll be a key architect of that relationship.
This is a role for someone who has thought deeply about what makes IDEs and developer tools great, and who is excited to reimagine those workflows in an era where AI can lower the floor for new practitioners while raising the ceiling for experts.
This is a full-time position based out of our Austin, TX office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
In This Role, You Will
Own the developer experience roadmap
across Studio IDE, Developer Agent, Cloud CLI, and the VS Code Extension — from near-term iteration to long-term vision.
Partner deeply with the Fusion team
to align on capabilities, surface Fusion-powered intelligence (SQL comprehension, compute, context) through developer-facing UX, and co-define the boundary between platform and product.
Lead AI-native product development
for Developer Agent — defining what a best-in-class AI coding assistant looks like for the full spectrum of dbt users, from expert analytics engineers to practitioners who are newer to code. This includes agentic workflows, context-aware suggestions, natural language interactions, and guided development experiences that meet users where they are.
Drive IDE and tooling strategy
informed by a deep understanding of modern development environments — think about what VS Code, Cursor, and other leading IDEs get right, and translate those instincts to the dbt Cloud context.
Define and execute cross-functional collaboration
with engineering, design, and GTM teams to ship high-quality developer experiences on a predictable cadence.
Build tight feedback loops
with the dbt community and enterprise customers to continuously improve developer tools, with particular attention to power users and technical practitioners.
Conduct market and user research
to understand the competitive landscape for developer tooling and AI-assisted development, and bring sharp external perspective into the roadmap.
Align developer experience investments
to broader company goals, product-led growth metrics, and the Fusion platform strategy.
What Success Looks Like
Developer satisfaction and engagement metrics (activation, session depth, feature adoption) trending up across Studio, Canvas, CLI, and Developer Agent.
Developer Agent is a differentiated, well-regarded AI coding experience for data practitioners — not just a feature, but a product.
The Studio IDE and Canvas deliver a cohesive, fast, and intelligent development workflow powered by Fusion capabilities.
Strong, trust-based execution partnership with the Fusion team: shared roadmap visibility, clear API contracts, and coordinated shipping.
The Cloud CLI is a first-class product that developers actively choose, not a fallback.
You're a Good Fit If You Have
5+ years of product management experience
, with meaningful time spent on developer tools, IDEs, or technical platforms.
Direct experience managing IDE or developer environment products
— you have an informed point of view on what makes development tools excellent and where modern IDEs fall short.
Demonstrated engagement with AI-powered development tools
— you've used, studied, and formed strong opinions about AI coding assistants (Copilot, Cursor, Devin, etc.) and how they change the development experience.
A strong technical foundation that allows you to work fluently with engineering partners, reason about system architecture, and contribute meaningfully to technical decisions.
Experience conducting user research and translating developer feedback into prioritized, scoped product work.
Excellent written and verbal communication — you can write a crisp spec, give a compelling demo, and synthesize complex tradeoffs for diverse audiences.
Comfort working asynchronously as part of a distributed, remote team.
You'll Have an Edge If You Have
Hands-on experience with dbt or similar SQL-first transformation frameworks.
Prior experience building or shipping AI agent features (agentic UX, multi-step LLM workflows, context management).
Familiarity with LSP (Language Server Protocol), tree-sitter, or other IDE infrastructure primitives.
Experience with CLI tooling and developer workflow automation.
Background in open source software development or strong engagement with developer communities.
Knowledge of modern data warehouses (Snowflake, BigQuery, Databricks, Redshift, etc.) and the analytics engineering ecosystem.
#LI-HYBRID #LI-VD1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$226,657
—
$283,322 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
174,986
- USD
209,983
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
186,368
- CAD
223,642
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Nowhere is that shift harder, or higher stakes, than in government. Federal agencies are being asked to adopt AI quickly while proving that every model, every artifact, and every build step is governed, attested, and auditable. We are hiring a Principal Sales Engineer to own the technical side of that conversation across the US Public Sector.
This is a single seat covering both the Department of War and Federal Civilian. You will be the technical face of Docker to agency CIOs, CISOs, program offices, and the platform teams who actually run the pipelines, partnering with our Federal Account Executives to shape requirements early and win competitive technical evaluations.
You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, Product, and our partner and reseller ecosystem to drive measurable mission and technical value through:
- Technical Selling and Deal Shaping
- AI Governance and Secure Software Supply Chain Thought Leadership
- Federal Compliance and Accreditation Fluency
- Technical Champion Ownership
- Customer and Internal Advocacy
- Competitive and Strategic Selling
This role reports to the Director of Solutions Engineering and operates at the intersection of technical depth, mission understanding, and competitive selling discipline.
RESPONSIBILITIES
Technical Selling and Deal Shaping
- Lead deep technical discovery across program offices, platform and DevSecOps teams, security organizations, and AI/ML groups to understand:
- AI governance and responsible AI requirements, including agency guidance and NIST AI Risk Management Framework alignment
- Software supply chain risk posture and secure software development expectations
- Accreditation and authorization constraints, including ATO timelines and continuous authorization goals
- Air-gapped, classified, and disconnected environment requirements
- Shape technical requirements early in the acquisition cycle so that agency evaluation criteria reflect Docker's differentiated value in AI governance, container and artifact security, and software supply chain integrity.
- Design, position, and execute structured PoCs and PoVs focused on:
- Policy enforcement and policy-as-code
- Image and artifact integrity, provenance, and attestation
- SBOM generation and visibility
- Hardened and minimal base images for regulated workloads, including FIPS and STIG-aligned variants
- AI workload governance controls and sandboxed agentic development
- Secure build pipelines in constrained and disconnected networks
- Define clear success criteria, evaluation frameworks, and executive-ready value summaries that a program executive can carry into a funding conversation.
- Influence decision-making through demos, workshops, architecture reviews, technical exchange meetings, and executive briefings.
- Translate complex AI security and governance capabilities into mission outcomes for CIOs, CISOs, Chief Data and AI Officers, and program leadership.
AI Governance and Secure Software Supply Chain Thought Leadership
- Establish credibility as a trusted advisor on:
- Responsible AI development practices in government
- Secure AI model and agent lifecycle management
- Software supply chain integrity and provenance
- Container and artifact security in accredited environments
- DevSecOps practice in federal platform organizations
- Guide agency teams in implementing governance controls across AI-enabled SDLC workflows, including identity and access governance for AI workloads and policy-as-code enforcement.
- Represent Docker publicly in the federal community through industry days, agency technical exchange meetings, conference sessions, webinars, and written content such as reference architectures and whitepapers.
Federal Compliance and Accreditation Fluency
- Serve as the team's subject matter expert on how Docker's products fit inside federal security and accreditation frameworks, and on what evidence agency assessors and authorizing officials will ask for.
- Position and explain the compliance artifacts Docker Hardened Images produce, including FIPS image variants built on FIPS 140 validated cryptographic modules, STIG scan results aligned to the DoW General Purpose Operating System SRG, and the signed attestations that accompany both. Help customers understand precisely what those artifacts do and do not establish for their own authorization package.
- Work fluently with the language and constraints of FedRAMP, NIST 800-53 and 800-171, the NIST Secure Software Development Framework, DISA STIGs and SRGs, DoW Impact Levels, and continuous ATO models.
- Support responses to RFIs, RFPs, security questionnaires, and technical evaluation criteria, partnering with Sales, Legal, Product, and Security.
- Advise on deployment patterns for on-premises, air-gapped, and government cloud environments, and work with partners and system integrators where they carry the delivery.
Technical Champion Ownership
- Build, own, and expand relationships with technical champions across security, platform, DevSecOps, and AI teams inside agencies and their supporting integrators.
- Leverage champion relationships to influence broader buying groups, shape requirements, and uncover expansion across programs and sub-agencies.
- Maintain engagement beyond initial award so outcomes are realized and renewals and expansions are earned.
Customer and Internal Advocacy
- Advocate for federal customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience. You will be the primary voice inside Docker for what the public sector actually needs.
- Coordinate with Post Sales and Support to ensure continuity across the customer lifecycle, including in environments where Docker staff have limited access.
- Develop reusable technical assets (workshops, demos, reference architectures, compliance briefings, enablement content) that scale across agencies and across the wider Solutions Engineering team.
Competitive and Strategic Selling
- Actively support competitive motions, identifying differentiation and influencing evaluation criteria throughout the acquisition cycle.
- Partner with Account Executives, channel partners, and system integrators to develop technical win strategies for strategic federal programs.
- Support the technical side of contract vehicle and partner-led motions where Docker is sold through a reseller or integrator.
QUALIFICATIONS
REQUIRED
- 8+ years in technical pre-sales as a Sales Engineer, Solutions Engineer, or Solutions Architect, selling infrastructure software, developer tools, or security products into complex enterprise or government accounts.
- 3+ years selling into US Federal, covering DoW, Federal Civilian, or both, with a demonstrable record of technical wins inside federal acquisition cycles.
- Working knowledge of federal security and accreditation frameworks: FedRAMP, NIST 800-53, DISA STIGs, DoW Impact Levels, and the ATO process.
- Strong experience running competitive PoCs and PoVs with clearly defined success and exit criteria.
- Solid understanding of containers, Kubernetes, CI/CD, Linux, and modern application architectures, plus the major cloud platforms including their government regions.
- Ability to engage credibly with both senior government stakeholders and the engineers who will use the product.
- Excellent communication, influence, and stakeholder management skills, including public speaking to technical government audiences.
- US citizenship. Many of the agency environments and facilities this role supports require it for access.
- Willingness to travel to agency sites, industry days, and partner events, up to 25%.
PREFERRED
- An active US security clearance. TS/SCI preferred. Docker does not sponsor personnel security clearances.
- Experience with Docker specifically, or adjacent container and supply chain security ecosystems.
- Experience with software supply chain security, SBOM tooling, artifact signing and attestation, or hardened image programs.
- Experience with AI governance, secure AI or agentic development workflows, or MLOps in a regulated setting.
- Experience selling through or alongside federal system integrators, resellers, and contract vehicles.
- Prior military, civil service, or government contractor experience.
- Experience supporting air-gapped or classified deployments.
- Based in the Washington DC metro area.
WHAT TO EXPECT
FIRST 30 DAYS
- You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a swag package, and a collaborative training program with an onboarding peer.
- You will learn to navigate our sales tools: Salesforce, Opine, Sigma, and Docker itself.
- You will meet your Account Executives, map the account and program landscape, and read into the in-flight federal opportunities.
- At the end of your first month you will have a proficient grasp of the tools and activities necessary to be successful in the role.
FIRST 60 DAYS
- You will be actively supporting live federal opportunities, running discovery and demos alongside your AEs.
- You will have connected with every member of the Solutions Engineering team and with the Product owners for the areas most relevant to the public sector.
- You will have a working point of view on where Docker fits in the accreditation posture of your top agencies, and where the gaps are.
FIRST 90 DAYS
- You will be running PoCs independently, with defined success criteria and executive-ready summaries.
- You will have produced at least one reusable public sector asset, such as a reference architecture, demo, or compliance-focused briefing.
- You will be operating independently at full speed and will be the recognized technical authority for Docker in the US Public Sector.
Docker does not offer visa sponsorship for this role.
Compensation & Equity
United States: $217,000 - $310,000 OTE + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Philippines; Singapore
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
We are seeking a versatile Solution Architect to lead the localized adaptation and system integration of our Global MVNO Core. Your mission is to ensure that our platform (HSS, DRA, PGW) isn't just "connected," but fully optimized for specific local market requirements.
In this role, you will bridge the gap between our standardized engineering sprints and the diverse, custom-heavy needs of local MNOs, regulators, and partners. You will provide the "Functional Why and What" to the Core Network Engineers, allowing them to focus on the technical architecture while you ensure all regional mandates and interconnectivity specifications are met.
Responsibilities:
Acting as the primary conduit between legal/regulatory findings and the Core Network team, translating regional mandates into clear functional requirements and ensuring alignment across stakeholders.
Leading requirement discovery workshops with local MNOs, regulators, and internal teams to define scope, priorities, and implementation approach.
Comparing local regulatory requirements against existing platform capabilities and collaborating with Core Engineers to identify necessary enhancements, trade-offs, and phased delivery options.
Creating high-level technical workflows and flowcharts for regulatory services (e.g., MNP, Lawful Interception) to guide engineering teams and drive consistent implementation patterns.
Defining business rules and data exchange requirements for Number Portability (MNP) and specifying functional needs for voice/SMS routing, including edge cases and exception handling.
Defining data points and reporting frequencies required by local authorities, ensuring the engineering team builds the necessary data extraction tools and validation checks.
Leading the definition of acceptance criteria, test scenarios, and sign-off requirements to ensure that technical delivery successfully satisfies the specific regulatory hurdles of each country.
Managing the technical-regulatory checklist for various countries simultaneously, ensuring all dependencies are captured for the development sprint and risks are proactively escalated.
Coordinating with local central databases and external partners to ensure interworking specifications meet local quality-of-service mandates and integration readiness milestones.
Mentoring and upskilling Solution Analysts and cross-functional delivery teams on best practices for writing user stories, functional specifications, and traceability from regulation to implementation.
Providing functional leadership to development teams by clarifying intent, reviewing stories/acceptance criteria, and supporting solution design decisions that balance compliance, scalability, and maintainability.
Must haves:
7+ years of experience as a Technical Business Analyst or Solution Architect, preferably within the Telecom or Tech industry.
Proven ability to synthesize complex regulatory documents into actionable engineering tasks.
Comfortable discussing technical concepts such as SIP, SMS routing, and MNP databases with engineers.
Highly skilled in writing clear User Stories, Functional Specs, and managing Jira tickets that an engineering team can execute against.
Experience or deep interest in international roaming, interconnectivity, and the nuances of varying global telecom markets.
Ability to create clear, structured technical documentation and process flowcharts.
Experience coaching and mentoring members of the team
Ability to act as a liaison between legal, product, and engineering teams.
Good verbal and written communication skills in English.
Nice to have:
Prior work experience in MVNO or Mobile Core environments.
Experience with GSMA standards and eSIM technology.
Familiarity with Lawful Interception (LI) and regional compliance reporting.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in APAC. The range below reflects the full salary range for this role across the countries where it's available:
📍 Singapore: SGD 98,800 – SGD 148,200
📍 Philippines: ₱2,258,800 – ₱3,388,200
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Location: Singapore; Korea
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
As the Senior Director of Solutions Architecture for Asia Pacific at Cohere, you will own Solutions Architecture across the region. Our customers here are banks, telcos, industrials and governments who cannot send their data to someone else’s cloud, and who are past experimenting and into production. You will lead the team that makes those deployments real, and you will be accountable for the technical win across the region.
This is a build. Today a Solutions Architecture team covers Korea, Japan and Southeast Asia. You will own that team, grow it, and build the in-region depth this market needs. You will be expected to open doors on your own credibility and network from your first weeks, set direction for the function, sit on the Solution Architecture leadership team alongside the regional leaders for the Americas and EMEA, and contribute to company-wide decisions with your peers across Sales, Product and Engineering.
IN THIS ROLE, YOU WILL:
- Build and Lead the Team: Hire, coach and develop the Asia Pacific Solutions Architecture organization, and establish in-region depth rather than relying on support flown in from other regions.
- Open Doors Across the Region: Bring industry knowledge, technical credibility and an existing network to get Cohere into strategic accounts quickly. This is the central expectation of the role and you should expect to be measured on it.
- Own the Technical Win: Be personally accountable for the technical outcome of the region’s most strategic pursuits, and be in the room for the ones that decide the year.
- Set Direction for the Function: Define the vision, strategy, coverage model and operating rhythm for Asia Pacific Solutions Architecture across three markets that buy differently and regulate differently.
- Architect Sovereign and Regulated Deployments: Lead customers into secure, scalable, production-ready agentic AI deployments across cloud, hybrid, VPC, on-premises and air-gapped environments, which is where much of this region’s demand sits.
- Build Repeatable Solution Practices: Establish scalable solution-selling methodologies, industry playbooks, executive narratives, business cases and technical delivery frameworks that improve consistency and win rates.
- Partner with Regional Sales Leadership: Own territory, coverage and pipeline jointly with the Asia Pacific sales leader, and be accountable for the number together.
- Shape Product Direction: Partner closely with Product and Engineering to translate Asia Pacific customer needs into platform improvements and roadmap priorities. You will be one of a handful of people who can tell our product organization what this region actually requires.
KEY RESPONSIBILITIES:
- Build and develop the Asia Pacific Solutions Architecture team through hiring, coaching, performance management and career development.
- Partner with regional Sales leadership to pursue and close strategic enterprise opportunities across financial services, telecommunications, industrials, technology and the public sector.
- Establish and own the regional coverage model across Korea, Japan and Southeast Asia, and make the case for where the team grows next.
- Lead executive workshops, discovery sessions, solution presentations and technical deep dives with C-suite and senior customer stakeholders.
- Develop business cases, solution architectures, implementation roadmaps and technical proposals that align customer objectives with Cohere’s platform.
- Guide customers through the deployment of enterprise AI solutions, ensuring scalability, security, governance, data residency and operational readiness.
- Create repeatable solution assets, industry playbooks and best practices that enable the team to consistently deliver high-quality customer engagements.
- Collaborate cross-functionally with Product, Engineering, Sales and Customer Success to ensure alignment between customer needs and platform evolution, and contribute to decisions that reach beyond your own function.
- Serve as the voice of the region by capturing customer feedback and competitive insights that influence product strategy.
- Own and report on the region’s operational and commercial metrics, including technical win rates, pipeline health, coverage and team performance.
WHAT WE’RE LOOKING FOR:
- Leadership Experience: 15+ years in Solutions Architecture, Solutions Engineering, Technical Consulting or Enterprise Architecture, including 7+ years leading customer-facing technical teams, and a record of developing people into senior and leadership roles.
- Regional Depth and Network: You have built or run a technical organization across more than one Asia Pacific market, you understand how enterprise technology is actually bought in each of them, and you have a network of senior technical and executive relationships you are willing to be measured on.
- People Leadership: A proven record of hiring, coaching and developing high-performing Solutions Architecture or Solutions Engineering teams, including building a team in-region from a small base.
- Hands-On Technical Credibility: You are technical enough to be believed by a strong engineering bench. You have put real AI systems into production, you can pressure-test your team’s architecture, and you can be the most useful person in a design conversation when it matters. We care far more about what you have deployed, and what broke, than about which models you can name.
- Commercial Acumen: A demonstrated ability to partner with enterprise Sales leadership, influence strategic deals, and articulate business value to executive stakeholders. You have carried a number and can point to deals you personally moved.
- Executive Presence: You command a room. You are credible in front of a CEO and their business leaders as well as a Chief Information Officer, a Chief AI Officer or a Chief Information Security Officer, and you can move between the business case and the architecture without losing either audience.
- Technical Expertise: A strong understanding of modern AI architectures, including large language models, agentic systems, retrieval, enterprise integrations, cloud platforms, hybrid and on-premises deployments, security and governance.
- Enterprise Experience: Experience designing and delivering enterprise technology solutions in complex, regulated or large-scale environments.
PREFERRED QUALIFICATIONS:
- Experience building an AI, machine learning or data science function inside a large regulated enterprise, and taking it into production.
- Depth in Asia Pacific financial services, telecommunications or the public sector.
- Experience deploying into environments where the customer controls the infrastructure, including on-premises, sovereign and air-gapped deployments.
- Background in enterprise AI, cloud, or data platform companies, or applied AI consulting organizations.
- Experience building repeatable solution-selling methodologies and helping generalist technical teams operate at a consistently high level.
- Working proficiency in a regional language in addition to English.
- Experience operating in high-growth environments where speed, ownership and cross-functional collaboration are critical.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Gurgaon, India
Workplace: onsite
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
Job Reference: #LI-JC1
Job Description-
Provide L1–L2 technical support to a global user base with a focus on SLA-driven ticket management, excellent customer service, employee onboarding/offboarding and endpoint lifecycle management. Flexible, engaged and responsive in the adoption of continuously evolving support workflows.
Key responsibilities
Service desk and SLAsProvide professional IT support via Zendesk; triage, troubleshoot, and resolve tickets within agreed SLAs.Manage and prioritize the support ticket queue using an SLA-driven approach, ensuring that highest to lowest priority tickets are responded to and resolved within agreed service levels. Maintain high CSAT, provide clear ticket communication, and timely escalations.Identify opportunities for improvement and adopt automation and AI (such as Zendesk AI features, AI support assistants) to improve and accelerate the support workflow (for example to aide in triage and draft responses).
Team Development
Flexible and engaged in the adoption new tools and workflows, including AI-assisted support tools, as part of a continuously evolving IT environment.
Endpoints and operating systems
Deliver in-depth desktop support for Windows and macOS.
Provision and manage devices using AutoPilot, Intune/Endpoint Manager, and Jamf/Mosyle.
Manage full laptop lifecycle: purchasing, replacements, warranty, returns, secure wipe/disposal, and accurate asset tracking (Workday).
Identity, collaboration, and SaaS
Administer Microsoft 365, Entra ID (Azure AD), and Exchange Online; support Teams, SharePoint, OneDrive.
Support and manage onboarding/offboarding access provisioning, MFA, conditional access, and least-privilege practices.
Support additional cloud platforms such as Citrix ShareFile, Okta, and Zendesk.
Mobile Device Management (MDM) through Microsoft Intune, Jamf and Mosyle.
Network and remote access
Troubleshoot basic networking (DHCP, DNS, VPN, NAT, Wi‑Fi) and coordinate with network engineers/ISPs as needed.
Security, compliance, and continuity
Follow security and privacy standards (e.g., ISO 27001, GDPR) and participate in security incident response and phishing triage.
Document and maintain internal and user-facing knowledge base articles.
Collaboration
Work effectively with a remote IT team across time zones; communicate proactively with stakeholders.
Education
Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
Relevant certifications are an advantage.
Experience
3+ years of hands-on IT support in a corporate environment.
Strong experience with Windows and macOS support.
Proven administration of Microsoft 365, Entra ID (Azure AD), Intune/Endpoint Manager, and device provisioning (AutoPilot).
Mobile device management with Intune, Jamf, or Mosyle.
Scripting/automation with PowerShell; experience with Power Apps/Logic Apps is highly desirable.
Networking fundamentals (DHCP, DNS, VPN, NAT) and troubleshooting.
Experience with major cloud/SaaS platforms (e.g., Okta, Citrix ShareFile, Zendesk) is a plus.
Key competencies
Excellent customer service, communication, and stakeholder management.
Comfortable adopting new tools and workflows, including AI-assisted support tools, as part of a continuously evolving IT environment.
Methodical troubleshooting and problem-solving.
Strong organization, prioritization, and time management; able to balance local and remote user needs.
Ability to work independently and as part of a distributed team; proactive and accountable.
Additional Job Description-
Languages
Fluent English required.
Work conditions
3 days a week from the Gurugram office and 2 days from the Noida office, total 5 days a week.
Nice to have
Certifications: Microsoft (MD-102/SC-900), Jamf 200/300, CompTIA A+/Network+/Security+, ITIL Foundation, Apple ACSP.
Location: Tokyo, Japan
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan.
As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform.
If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you.
This is a full time role based out of our Tokyo hub.
What you’ll do at Figma:
Lead, manage, and grow a team of high-performing CEMs
Set clear goals and expectations, provide mentorship and coaching, and support career development
Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded
Ensure the team is delivering exceptional value and experience across our enterprise customer base
Regularly engage directly with customers and act as an escalation point when required
(while this is a leadership role, we expect this role to include strong player-coach dynamics)
We'd love to hear from you if you have:
3+ years of formal people management experience in Customer Experience, Customer Success, or a similar post-sales function
5+ years of total experience in customer-facing roles within high-growth SaaS companies
A customer-first mindset with strong strategic thinking and execution capabilities
A proven ability to lead, inspire, and scale teams, especially through growth and change, and a passion for building inclusive, thoughtful, and high-performance team cultures
Excellent communication skills, with the ability to connect with a wide range of internal and external personas
While it's not required, it’s an added plus if you also have:
Familiarity with design systems, product development workflows, or Figma itself
Experience in a similar role at a design, collaboration, or productivity-focused SaaS company
A background in UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We’re looking for a Solutions Marketing Manager to shape how LangChain brings its full platform to priority industries, enterprise buyers, and high-value use cases.
This role sits at the intersection of product and GTM. You’ll translate customer problems into clear solution narratives, repeatable sales plays, campaign themes, and customer-facing assets that help teams understand where LangChain fits in their AI strategy.
You’ll develop industry solutions, use case solutions, and enterprise solution stories for segments such as financial services, healthcare, life sciences, and other priority markets. You’ll work closely with sales, solutions, product, demand generation, field marketing, education, and customer teams to understand what matters in the field, turn those insights into messaging and collateral, and help create programs that support pipeline and revenue generation.
The role covers the full LangChain platform, including Observability & Evaluation, Deployment, Sandboxes, LLM Gateway, Fleet, Engine, and OSS. The goal is to explain how these products work together to help companies build, deploy, monitor, and improve agents in production.
You’ll define the problems we solve for specific audiences, package those into repeatable narratives, and help GTM teams take them to market.
WHAT YOU’LL DO
DEVELOP INDUSTRY AND USE CASE SOLUTIONS
- Build solution narratives for priority industries and enterprise use cases. Initial focus areas include financial services, healthcare, and life sciences, with room to expand based on GTM priorities.
- Translate customer problems into clear solution stories. You’ll connect LangChain’s platform capabilities to the business, operational, governance, and technical needs of specific audiences.
- Define repeatable use case messaging. You’ll identify where agents can create value across functions and industries, then turn those patterns into solution briefs, use case pages, campaign assets, sales decks, webinar narratives, and customer-facing content.
- Build a point of view on enterprise AI adoption. You’ll help explain how companies move from prototypes and isolated experiments to production deployments with the controls, visibility, and evaluation practices they need.
- Stay close to the market. You’ll synthesize customer conversations, sales feedback, competitive activity, industry trends, and product signals into sharper messaging and GTM recommendations.
SUPPORT ENTERPRISE GTM MOTIONS
- Partner with sales, solutions, field marketing, demand generation, and customer-facing teams on targeted enterprise campaigns and account motions.
- Build sales enablement for industry and enterprise conversations. This may include talk tracks, discovery questions, objection handling, use case maps, executive-ready decks, demo narratives, and competitive context.
- Turn field learnings into reusable sales plays. You’ll work with account teams to understand what resonates with buyers and turn those insights into repeatable messaging, collateral, and campaign programs.
- Create materials for complex buying committees. You’ll help LangChain speak clearly to technical buyers, AI leaders, IT and security stakeholders, business leaders, and functional teams.
- Support pipeline and revenue programs. You’ll help connect solution narratives to campaigns, events, webinars, ABM motions, field programs, and sales follow-up.
WHAT YOU’LL BRING
- You have 3–6+ years of experience in solutions marketing, enterprise marketing, product marketing, developer marketing, industry marketing, or a related GTM role.
- You’ve built messaging, collateral, or campaigns around technical products, AI/ML products, developer tools, B2B SaaS, infrastructure, automation, productivity tools, or platform products.
- You can turn customer problems into clear solution narratives. You know how to move from “what the product does” to “why this matters for this audience, industry, or use case.”
- You understand enterprise buying motions. You know how to create assets for complex buying committees, regulated industries, sales-led motions, and executive conversations.
- You’re comfortable with technical products. You don’t need to be an engineer, but you should be able to learn technical concepts quickly, ask good questions, and translate details into customer-facing messaging.
- You like working with sales and customer-facing teams. You’re interested in what happens in the field and know how to turn that feedback into stronger messaging and enablement.
- You’re comfortable working across many audiences, including developers, technical buyers, operators, admins, AI leaders, business stakeholders, and nontechnical end users.
- You can balance strategic thinking with execution. You can define a messaging POV, then build the deck, brief, landing page copy, or sales asset that brings it to life.
- You’re comfortable with ambiguity and iteration. The market for production-ready AI agents is still being defined, and you’re excited to ship, learn, and improve.
- You have genuine curiosity about agents, enterprise AI adoption, and how they will change how teams work.
NICE TO HAVE
- Experience building industry or solutions marketing programs for financial services, healthcare, life sciences, public sector, or other regulated industries.
- Experience supporting enterprise sales teams through enablement, account-based campaigns, customer-facing storytelling, competitive support, or executive-facing collateral.
- Familiarity with the LLM, agent, or AI application development ecosystem.
- Experience with PLG motions, onboarding, activation, lifecycle marketing, or self-serve adoption.
WHY JOIN
- You’ll help build the solutions marketing motion at LangChain. There is room to shape how we define priority industries, package use cases, support enterprise campaigns, and enable the field.
- You’ll work on a category that is moving from experimentation to enterprise adoption. Companies are trying to understand where agents can create real value and how to deploy them with control.
- You’ll join a small, fast-moving team. You’ll get real scope, close access to product and GTM leaders, and the ability to ship meaningful work quickly.
Compensation: 140,000 - 195,000K
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Application Platform is part of Product Platform within Figma’s Infrastructure organization. We build shared foundations that help engineers ship backend product work quickly, safely, and reliably. The team owns a large Ruby application that powers Figma’s REST APIs, asynchronous jobs, and workflow orchestration. Our systems sit on critical production paths and shape the day-to-day experience of backend engineers across Figma.
We’re looking for an experienced backend engineer with meaningful production Ruby experience who enjoys building for other engineers. You don’t need to be a Ruby language specialist. You should be comfortable making informed tradeoffs in a substantial shared codebase and turning recurring problems into durable systems, tools, and paved paths that improve engineering velocity across the company.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Design and evolve shared Ruby frameworks for REST APIs, asynchronous jobs, workflow orchestration, and data access
Improve the availability, reliability, scalability, and performance of backend systems that support critical product functionality
Modernize a large Ruby codebase through safe architectural changes, including moving REST APIs from Sinatra toward Rails and introducing stronger endpoint abstractions and type safety
Make backend development faster by improving hot reloading, local workflows, test infrastructure, CI reliability, debugging tools, and iteration speed
Strengthen the scalability, isolation, observability, and recovery capabilities of Figma’s asynchronous job platform
Partner with product engineers—your customers—and Infrastructure teams to identify recurring pain points and turn them into reusable platform capabilities
Establish pragmatic engineering practices through shared libraries, APIs, documentation, tooling, code review, and technical guidance
Mentor other engineers and contribute to a culture of thoughtful execution, high technical standards, and shared ownership
We'd love to hear from you if you have:
Bring 5+ years of professional software engineering experience, including 3+ years building production systems with Ruby
Build, maintain, and evolve large Ruby applications and shared backend codebases that support multiple engineering teams
Design reliable distributed systems at production scale, including APIs, background processing, testing, observability, and operations
Improve complex, established systems through architecture, modularization, migrations, performance, reliability, or developer tooling
Create scalable abstractions, navigate technical tradeoffs, and collaborate with and mentor engineers across teams
While not required, it’s an added plus if you also have:
Experience with background-job or workflow systems, including retries, idempotency, scheduling, backpressure, isolation, and failure recovery
Experience with AWS services such as SQS and EKS, workflow systems such as Temporal, or infrastructure tools such as Kubernetes and Terraform
Experience improving test performance, local development environments, CI systems, or large-scale code migrations
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Europe
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
We are seeking a versatile Solution Architect to lead the localized adaptation and system integration of our Global MVNO Core. Your mission is to ensure that our platform (HSS, DRA, PGW) isn't just "connected," but fully optimized for specific local market requirements.
In this role, you will bridge the gap between our standardized engineering sprints and the diverse, custom-heavy needs of local MNOs, regulators, and partners. You will provide the "Functional Why and What" to the Core Network Engineers, allowing them to focus on the technical architecture while you ensure all regional mandates and interconnectivity specifications are met.
Responsibilities:
Acting as the primary conduit between legal/regulatory findings and the Core Network team, translating regional mandates into clear functional requirements and ensuring alignment across stakeholders.
Leading requirement discovery workshops with local MNOs, regulators, and internal teams to define scope, priorities, and implementation approach.
Comparing local regulatory requirements against existing platform capabilities and collaborating with Core Engineers to identify necessary enhancements, trade-offs, and phased delivery options.
Creating high-level technical workflows and flowcharts for regulatory services (e.g., MNP, Lawful Interception) to guide engineering teams and drive consistent implementation patterns.
Defining business rules and data exchange requirements for Number Portability (MNP) and specifying functional needs for voice/SMS routing, including edge cases and exception handling.
Defining data points and reporting frequencies required by local authorities, ensuring the engineering team builds the necessary data extraction tools and validation checks.
Leading the definition of acceptance criteria, test scenarios, and sign-off requirements to ensure that technical delivery successfully satisfies the specific regulatory hurdles of each country.
Managing the technical-regulatory checklist for various countries simultaneously, ensuring all dependencies are captured for the development sprint and risks are proactively escalated.
Coordinating with local central databases and external partners to ensure interworking specifications meet local quality-of-service mandates and integration readiness milestones.
Mentoring and upskilling Solution Analysts and cross-functional delivery teams on best practices for writing user stories, functional specifications, and traceability from regulation to implementation.
Providing functional leadership to development teams by clarifying intent, reviewing stories/acceptance criteria, and supporting solution design decisions that balance compliance, scalability, and maintainability.
Must haves:
7+ years of experience as a Technical Business Analyst or Solution Architect, preferably within the Telecom or Tech industry.
Proven ability to synthesize complex regulatory documents into actionable engineering tasks.
Comfortable discussing technical concepts such as SIP, SMS routing, and MNP databases with engineers.
Highly skilled in writing clear User Stories, Functional Specs, and managing Jira tickets that an engineering team can execute against.
Experience or deep interest in international roaming, interconnectivity, and the nuances of varying global telecom markets.
Ability to create clear, structured technical documentation and process flowcharts.
Experience coaching and mentoring members of the team
Ability to act as a liaison between legal, product, and engineering teams.
Good verbal and written communication skills in English.
Nice to have:
Prior work experience in MVNO or Mobile Core environments.
Experience with GSMA standards and eSIM technology.
Familiarity with Lawful Interception (LI) and regional compliance reporting.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £80,000 – £115,000
📍 Ireland: €60,000 – €86,250
📍 Western/Northern Europe: €54,800 – €105,225
📍 Southern Europe: €40,800 – €92,738
📍 Central & Eastern Europe: €41,250 – €77,699
📍 South-Eastern Europe / Balkans: €36,195 – €62,159
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The Security team ensures that while AI moves at breakneck speed, everyone driving the racecar is wearing a seatbelt. We secure LangChain's core platform and protect AI agents from emerging threats. We work across the stack so developers can confidently ship from prototype to production without compromising on safety or privacy.
ABOUT THE ROLE
You'll be the hands-on detection and response engineer responsible for how we see, stop, and learn from threats across LangChain's production platform, cloud infrastructure, and the services that host and execute agentic workloads. You'll partner closely with Product Security to turn threat models, vulnerabilities, and incidents into telemetry, detections, and durable defenses. Your primary focus is engineering: building detection, investigation, and response systems that scale the Security team's impact beyond what manual operations allow. We are looking for engineers who think like builders, not just operators — strong software skills are a must.
This role participates in an incident on-call rotation, but its core focus is engineering systems that reduce risk, speed up investigations, and make incidents less frequent and less costly.
Location/City: San Francisco or NYC
WHAT YOU'LL DO
- Own the detection lifecycle: Translate threat models, incidents, and attacker behavior into telemetry requirements and detections-as-code. Validate coverage, measure signal quality, tune false positives, and continuously test whether defenses work.
- Build security monitoring and telemetry: Design the telemetry pipeline end-to-end across cloud (GCP/AWS), Kubernetes, and the LangSmith/LangGraph control plane. Instrument services, define the signals that matter, and make security data reliable and useful.
- Engineer investigations and threat hunting: Build tools and workflows for proactive hunting, evidence collection, incident scoping, and containment. Turn investigation findings into new detections and lasting improvements.
- Use agents to scale the team: Build reliable internal AI agents and automation that triage alerts, enrich findings, gather evidence, scope incidents, and accelerate routine security work. Design human-in-the-loop controls and evaluations so automation is safe, observable, and trustworthy.
- Lead incident response and participate in on-call: Triage, scope, contain, and remediate security incidents, then drive postmortems that produce durable engineering changes.
- Partner with Product Security: Turn product threat models and vulnerability findings into production monitoring, and feed real-world detection and incident learnings back into secure design.
WHAT YOU'LL BRING
- 5+ years in security engineering, with meaningful experience in detection engineering, security operations, or incident response — and the software skills to build your way out of repetitive work.
- Strong software engineering in Python or Go (TypeScript a plus). You design maintainable systems and write production code, not just one-off scripts.
- Cloud and Kubernetes detection depth: Experience with GCP or AWS logging, Kubernetes audit and runtime telemetry, workload identity, and turning raw signals into actionable detections.
- Detection and adversary expertise: The ability to model realistic attacker behavior, hunt across complex systems, test detection coverage, and distinguish meaningful signal from noise.
- Hands-on incident response: You've participated in on-call, led incidents, and written postmortems that changed how a team operates.
- Experience building reliable automation or developer-facing systems: You can design APIs and workflows, instrument what you build, evaluate quality, and operate it in production.
- A pragmatic product mindset: You can identify users and requirements, prioritize the highest-leverage problems, define success, and ship iteratively.
NICE TO HAVE
- Experience building or operating AI agents for security workflows such as alert triage, investigation, evidence collection, or human-in-the-loop response.
- Proficiency using AI tooling to accelerate security investigations and engineering work.
- Understanding of AI threats, adversarial testing, and the security boundaries of LLM and agent workloads.
- Exposure to SOC 2 or ISO 27001 monitoring and evidence automation.
- Experience with infrastructure as code such as Terraform or Helm.
- Experience securing both SaaS and self-hosted or air-gapped deployments.
Annual salary range: $185,000- $250,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: London
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
Building AI agents that can assist with any kind of enterprise work is a challenging, open-ended problem. One key piece of solving it is replicating real work environments as realistically as possible - filling them with hard tasks to solve, creating plausible input data, and defining clear rewards for completing the work the right way. We build many of these reinforcement learning (RL) environments, then drop our agents into them to evaluate or train them.
In this role, you are responsible for creating these RL environments, running AI agents inside them, and improving both the agents and the environments in the process. The results reach customers, whose feedback feeds back in - and the agent/environment improvement loop continues.
Key Responsibilities:
There are many open problems in this space. As a Member of Technical Staff, RL Environments, you will:
- Build new RL environments targeting different agentic capabilities and industry areas
- Train and evaluate agents in those environments
- Make all the pieces work together: tasks, data, tool implementations, and verifiers
- Work across modeling and product to identify gaps in agent performance, and improve both the agents and the environments
- Work with external vendors to create high-quality, expert-built RL environments, and build tools to ensure high task, data, and verifier quality
- Automate the discovery of model capability gaps, and systematically measure agent performance during evals and training
Qualifications:
You may be a good fit if:
- You have engineered agents and optimized them for specific industry use cases
- You have spent dozens of hours reviewing agent trajectories to pinpoint exact failure points and fix them with model training or harness engineering
- You obsess over measuring agentic capabilities and turning that into a repeatable process
- You have had many debates about what a good outcome from an AI agent should look like, you translated that into verifier implementations and tuned the reward designs
- You have designed and run annotation workflows to surface insights into agent performance and verify data quality
- You have built synthetic data pipelines to scale eval and training efforts
- You use agents yourself in your daily work, and have stories about how you improved your setup to 10x your productivity
- A plus: you have experience with training with RL: scaling, troubleshooting and tuning the environments
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Berlin, Germany
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for a Director, Strategic Sales to join our team of creatives, engineers, marketers, and business leaders. You aren't the typical sales leader, and we aren't the typical design tool company. At Figma, we challenge conventional thinking and expect you to bring that same mindset. With this role, you'll help shape a sales org still early in its growth trajectory. You'll lead a team focused on our largest clients in driving meaningful relationships that add value to the customer experience and revenue to our bottom line.
Figma is growing and moving fast. Our next team member will be adaptable, comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won't be alone! Figma has an incredible team and you'll work closely with other groups including Support, Design, Engineering, Product Marketing, and Community. As our Director, Strategic Sales, you will lead a team of Strategic Account Executives in Berlin responsible for continuing the growth of our top tier accounts.
What you'll do at Figma:
Drive the development of strategic sales roadmaps, prioritizing initiatives, and goals to maximize revenue generation
Present and position our products effectively to C-level executives. Participate in customer and prospect meetings, coaching your team through live selling opportunities
Monitor market trends, competitive landscapes, and industry developments to inform strategic sales decisions and adapt strategies as needed
Collaborate closely with the marketing and product teams to ensure they understand and can service the needs of the market and members in the region
Be passionate about career development and coaching. Build a diverse team, create and foster an environment of belonging
Lead weekly forecast meetings and mentor the Sales team on strategies to help exceed their goals. Bring strong sales excellence, process and methodology as we expand and scale the business
We'd love to hear from you if you have:
7+ years of sales experience (preferably within SaaS) with 3+ years of management experience
Experience managing strategic accounts and understanding of our technical and competitive landscape
Track record of adapting strategy and execution as business needs evolve
Exceptional coaching, writing, discovery and presentation skills with a proven track record of leading successful and consistent sales team
Track record of increasing customer satisfaction and building lasting customer relationships
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
About the company Join FxPro: a leading international fintech company with offices in Limassol, London, Nassau, Dubai, and Yerevan. FxPro has over 600 employees from 50 nationalities.
As a Senior Business Analyst, you will work on systems responsible for order processing and execution within the CFD Forex Exchange domain. Your role includes designing and refining pricing flows for traders and internal products, ensuring seamless integration and efficiency. You will collaborate with users and integrated systems, gather requirements, analyze workflows, and contribute to optimizing trading operations. You will influence key decision-making processes in order execution, pricing strategies, and system interoperability.
Requirements and Responsibilities:
— 3+ years of experience as a Business Analyst
— Collect and analyze requirements from stakeholders, ensuring alignment with business objectives and technical constraints
— Translate business requirements into clear, actionable tasks for development teams with thorough documentation
— Solid understanding of the Software Development Lifecycle (SDLC)
— Collaborate effectively across Product, Design, Development, and QA teams throughout the task lifecycle
— Strong time management skills to plan workloads and meet deadlines
— Quick onboarding into new domains and adaptability to changing environments
— Proficiency in creating visual representations of requirements using Unified Modelling Language (UML) and Business Process Model and Notation (BPMN)
— Experienced in writing and refining User Stories, Use Cases, and Sequence Diagrams
— Proficient in English, both written and verbal
Nice to have:
— Background in fintech, especially CFD trading
— Familiarity with API types: REST API, WebSockets, gRPC, FIX Protocol
— Experience with message queues and brokers: Kafka, RabbitMQ, Solace
— Experience with CI/CD processes and their role in software development
Interview steps:
— Recruiter screen (~30 minutes)
— Technical Interview (~60 minutes)
— Final Interview with managers (~60 minutes)
Benefits:
— Excellent compensation package
— Medical insurance
— Provident fund
— In-house gym with a personal trainer
— Free daily lunch catering, snacks, and beverages
— Company discount card for various products & services
— 21 days of annual leave and 10 days of sick leave annually
— Shuttle bus service from Limassol
— Birthday gift
— Relocation bonus and visa/work permit support
Job Overview This role is responsible for owning and representing the English-speaking World of Tanks community at a professional level. You will act as a key bridge between players and the product, combining strong game knowledge, analytical capability, and clear communication to support both community health and business decisions. The role requires someone who can confidently engage with players, interpret sentiment, and communicate effectively across a range of situations, from day-to-day interactions to high-visibility and live-audience settings. Therefore, the role is best suited for someone with prior experience. You will work closely with publishing, social media, competitive gaming, and livestream teams to deliver a cohesive global strategy. Reports to Senior Community Manager
What will you do?
— Own and actively manage the English-speaking World of Tanks community across official platforms.
— Act as a credible voice of the product, demonstrating strong in-game knowledge, including mechanics, meta, systems, and player behavior.
— Translate community sentiment into clear, structured reports with actionable insights for internal stakeholders.
— Communicate effectively in high-visibility and complex situations, including interactions with content creators and community leaders.
— Represent the product in live and high-visibility formats, including livestreams, presentations, or community events, with clear and confident communication.
— Drive engagement through discussions, initiatives, and community-led activities.
— Identify and support key community contributors and creators.
— Monitor, analyze, and report on community KPIs and sentiment trends.
— Collaborate cross-functionally to ensure consistent messaging and execution of publishing plans.
— Proactively support a constructive and engaged community environment.
What are we looking for?
Must-have
— Excellent written and spoken English, (C1-C2).
— Deep, practical knowledge of World of Tanks, with active gameplay and strong understanding of the game.
— Minimum 2 years of professional experience in community management, gaming industry strongly preferred.
— Demonstrated ability to analyze feedback and produce clear, structured reports.
— Strong communication skills, including the ability to speak confidently and clearly in front of live audiences and in high-visibility situations.
— Strong understanding of PC gaming culture and online communities.
— Analytical mindset with experience tracking and interpreting community KPIs.
— Ability to work flexible hours, including evenings and weekends when required.
Nice-to-have
— Experience hosting or participating in livestreams, presentations, or public-facing content.
— Experience organizing community events, both online and offline.
— Familiarity with social media and content strategy.
— Project management experience.
— Experience with tools such as JIRA, Confluence, and analytics platforms.
— Additional European languages e.g. German or Polish.
Work mode
— Hybrid (2-3 days of work from the office).
— Relocation and immigration support provided for candidates ready to relocate at short notice.
What we value in this role?
— Strong game credibility, with the ability to speak confidently about World of Tanks beyond a surface level.
— Clear, structured communication in both public-facing messaging and internal reporting.
— Professionalism in complex situations, staying composed and solution-focused when engaging with passionate or critical community members, including content creators.
— Confidence and presence when communicating in live or high-visibility environments.
— Ability to turn feedback into insight by identifying patterns across multiple regions and translating them into meaningful recommendations.
What success looks like?
— You are seen by players and creators as a credible, informed, and consistent voice.
— Your reporting provides clear insights that support decision-making, not just summaries of sentiment.
— You contribute to a constructive and engaged community environment, including during challenging moments.
— You communicate confidently and effectively in live and high-visibility situations.
— You build productive relationships with community leaders and creators, even when perspectives differ.
Benefits
— 5 weeks of Annual Leave per calendar year
— Additional paid time off
— Sick Leave Compensation, Maternity & Paternity Leave Benefits
— Career development and education opportunities within the company
— Meal card contribution
— Public transportation allowance
— Premium private healthcare
— Mental well-being program (iFeel)
— Multisport
— Employee discounts
— Personal Gaming Account
— Coffee, fruits, and snacks in the office
— Company events
— Seniority Awards
— Referral program - You can recommend the best talents to the company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
Location: Remote, Worldwide; Netherlands; Amsterdam, Netherlands; Rotterdam, Netherlands
Workplace: remote
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
MAIN PURPOSE OF THE JOB
Welocalize is seeking passionate and culturally fluent Sports Subject Matter Experts specialized in football with exceptional writing skills to join our localization team. You’ll review, localize, fact check, translate, and adapt football-related content so it resonates with audiences in your market.
Project Details:
Language Pair: English (US) > Dutch (Netherlands)
Task Type: Quality Control
Assessment: Grammar + SME knowledge
MAIN DUTIES
Review, localize, fact check, translate, and adapt sports-related content, mainly football, while adhering to writing style guides and guidelines
Conduct market-specific research on local content, product and terminology trends, and best localization practices for the target audience in your market
Provide feedback on written content
REQUIRED SKILLS
BS/BA and/or 2+ years of work experience in the linguistic field, sports journalism, copywriting, or in copy-editing
Extensive sports knowledge, mainly football
Experience in translation and localization of multimedia content, preferably also machine translations and evaluations
Native-level fluency in the target language
Excellent grammar and writing skills in the native language
Strong creative writing, proofreading, and editing skills in the native language
Tech savvy: strong practical knowledge of computers and mobile devices, word processors, and spreadsheets
Owning licensed version of MS Office apps
Ability to work independently and remotely
BONUS IF YOU HAVE:
Published work on platforms like ESPN, The Athletic, FourFourTwo,
or similar
.
Experience working with sports media platforms, live score apps, or sports streaming services.
A flair for adapting voice and style to Gen Z, football fan culture, and pop culture audiences.
After your application is reviewed, shortlisted candidates will be contacted by our team to complete the application process.
USA - Austin (dbt)
Зарплата не указана
United States (Remote)
Зарплата не указана
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