Задачи:
— Ручное тестирование нового функционала и регрессионное тестирование, подтверждение исправлений дефектов.
— Разработка тест-кейсов, подготовка тестовых данных, участие в написании методики тестирования.
— Выявление дефектов и проблемных мест, регистрация в трекинговой системе.
— Разработка и сопровождение автотестов, анализ результатов.
— Поддержка выпусков релизов.
Требования:
— Опыт тестирования от 1 года.
— Базовые знания Java, понимание ООП и желание развиваться в этом направлении.
— Знание видов и принципов тестирования, техник тест-дизайна и методов проектирования тестов; практический опыт их применения.
— Опыт тестирования веб-сервисов, желательно REST, с использованием Swagger, Postman или аналогов.
— Опыт работы с консолью разработчика, логами (ELK, PVS), трекинговыми системами.
— Знание SQL на уровне простых запросов (CRUD, JOIN и т. д.), опыт работы с PostgreSQL.
— Понимание микросервисной архитектуры, опыт работы с брокерами сообщений (Kafka).
— Опыт работы с Jira, Confluence и Wiki.
— Понимание жизненного цикла разработки ПО и архитектурных паттернов.
— Будет плюсом: опыт автоматизации функционального тестирования и работы по Agile.
— Понимание принципов информационной безопасности при интеграции ИТ-систем, включая протоколы, шифрование и цифровые подписи.
— Опыт работы с CI-инструментами (Jenkins), Git и Linux на начальном уровне.
Условия:
— Удаленная работа в аккредитованной IT-компании; можно работать из любого города РФ.
— Гибкий график в зависимости от проекта, длительные и разнообразные проекты, возможность роста и развития.
— Ноутбук на время работы или беспроцентная рассрочка на покупку личного ноутбука.
— Доплата до оклада по официальному больничному (до 10 дней в календарный год) и компенсация 3 дней больничного без справки.
— Оплачиваемый отпуск 28 календарных дней в год.
Location: Los Angeles, United States
Workplace: onsite
ABOUT YOU
We're looking for a Production focused Project Manager who is organized, communicative, and relentlessly detail-oriented. Someone who brings structure and clarity to creative and print production projects and keeps designers, vendors, and stakeholders aligned from brief through delivery. You are a natural coordinator who ensures nothing falls through the cracks: timelines are tracked, approvals are documented, and stakeholders always know where things stand.
This role sits within the Experiential Marketing Team and focuses on the production of printed materials, graphics, video, and other marketing collateral, with event and campaign collateral as the primary area of ownership. You will manage the full production lifecycle across all B2B and B2C event projects: signage and booth graphics, printed collateral, branded merchandise, digital and video assets, and every physical or visual touchpoint that brings a brand to life at an event. You will serve as the primary internal point of contact for production-related requests, working cross-functionally with designers, video and content teams, external print and fabrication vendors, the Project Manager for the US, and other internal stakeholders to keep creative, operational, and event workstreams moving in sync.
The right person for this role has an exceptional eye for detail, catches errors before they reach print, and is proactive in surfacing risks, delays, and blockers. You are consistent in written communication, confident in managing multiple deadlines at once, and comfortable holding vendors and internal teams to specifications, brand standards, and quality expectations.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Manage production timelines, budgets, and approvals for print, graphic, and video projects from brief to final delivery
Coordinate with designers, videographers, and external vendors to ensure assets meet specs, brand guidelines, and deadlines
Run proofing and quality checks on files, colors, copy, dimensions, and finishes before anything goes to print or publication
Source quotes, compare vendors, and manage purchase orders and delivery logistics, including shipping to event venues
Maintain a central tracker of assets, versions, approvals, and open issues so stakeholders always have visibility
Document decisions and feedback rounds clearly to avoid rework and miscommunication
Flag risks early and propose solutions to protect timelines and quality
Lead end-to-end planning and execution of global experiential campaigns.
Define project scopes, deliverables, and milestones with stakeholders for all new operational projects
Maintain and monitor detailed project timelines using Jira.
Coordinate communication between global marketing and event teams.
Partner with creative, production, and marketing to align on deliverables.
Facilitate project meetings, document outcomes, and follow up on action items.
Manage budget tracking, reporting, and forecasting in Jira and Google Sheets.
Support budget development, tracking, and reconciliation with VP and Ops Manager.
Partner with finance for real-time budget visibility.
Monitor costs and identify risks or opportunities for savings.
Track KPIs and project data through Anaplan or equivalent tools.
Maintain Anaplan dashboards for forecasting and event scoring.
Administer Jira workspaces, ensuring data accuracy and reporting compliance.
Build dashboards and tools to track KPIs (budget efficiency, process adherence, etc.).
Prepare post-event reports on ROI, engagement, and learnings.
Qualifications & Skills:
4 - 6 years of project management experience in marketing, events, or experiential roles.
Proven record of managing multi-stakeholder global projects.
Proficient in Atlassian (Jira, Confluence)
Strong organization and multitasking abilities.
Excellent English communication skills (written and verbal).
Analytical, data-driven approach with actionable insights.
Background in gaming, tech, or entertainment industries preferred.
Self-starter with meticulous attention to detail.
Team-oriented and thrives in fast-paced, global environments.
Passionate about storytelling and creating immersive brand experiences.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Project Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.
Location: Sainte-Anne-de-Bellevue, Canada
📍
Location:
Sainte-Anne-de-Bellevue, QC, Canada
📄
Employment Type:
Full-Time
🏢
Work Arrangement:
Remote available for U.S. and Canadian Citizens
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Remote & Relocation Opportunities
U.S. and Canadian Citizens:
Remote work arrangement available.
UK and European Candidates:
Relocation assistance/allowance and a
relocation bonus
are available for qualified candidates willing to relocate to Canada.
Candidates should be prepared to support collaboration across multidisciplinary spacecraft engineering teams.
Important Screening Requirements
Bachelor’s degree in
Electrical Engineering, Aerospace Engineering, Physics, or a related field
.
8+ years of Electrical Power System (EPS) design experience
on LEO/MEO satellite platforms.
Deep knowledge of
spacecraft bus subsystems and their interactions
.
Experience with
power electronics design and power management hardware
.
Strong understanding of aerospace systems engineering fundamentals.
Hands-on experience supporting
systems integration, testing, and troubleshooting
.
Experience with
Confluence and JIRA
.
Ability to work effectively with limited supervision.
Strong analytical and problem-solving skills.
Excellent written and oral communication skills in English.
French is an asset.
About the Role
We are seeking an experienced
Satellite Electrical Power System (EPS) Design Engineer
to support the concept, detailed design, analysis, verification, and integration of electrical power subsystems for current and next-generation
remote sensing and communications satellites
.
The role focuses on the design and development of
solar arrays, power-conditioning units, batteries, power distribution, and regulation systems
, while working closely with multidisciplinary teams across payload, spacecraft bus, thermal, structural, avionics, and mission systems.
The successful candidate will contribute to the development of reliable, high-performance EPS solutions throughout the spacecraft lifecycle, from early architecture and trade studies through integration, launch, and on-orbit operations.
What We’re Looking For
We’re looking for a
senior spacecraft electrical power systems engineer
with strong experience designing and integrating EPS architectures for satellite platforms.
The ideal candidate can work across the full EPS lifecycle, from
power architecture and trade studies through detailed design, modeling, verification, spacecraft integration, launch, and on-orbit support
.
Strong candidates will combine deep power electronics and spacecraft EPS expertise with hands-on systems integration, analytical problem-solving, and the ability to work effectively across multidisciplinary engineering teams.
Key Responsibilities
Architecture & Requirements
Define EPS architectures covering
power generation, energy storage, and distribution
while meeting mission power, mass, volume, and reliability requirements.
Perform architecture and technology trade studies involving:
Solar cell technologies
Battery chemistries
Regulator topologies
Develop system requirements and functional flow block diagrams.
Develop and maintain
Interface Control Documents (ICDs)
and design descriptions.
Manage requirements and maintain bidirectional traceability throughout the program lifecycle.
Detailed Design & Analysis
Size and evaluate:
Solar arrays
Power-conditioning units
Battery packs
Power distribution units
Build and validate high-fidelity electrical models for spacecraft operating modes.
Perform
FMECA and fault-detection analysis
.
Develop and maintain power budget models.
Perform load-flow and thermal-power coupling analyses.
Conduct survivability analyses for:
Eclipse operations
Safe mode
Fault-tolerant operation
Analyze EPS performance across different spacecraft mission phases and operating conditions.
Cross-Functional Coordination
Present technical status, risk analyses, and trade-study results to senior management.
Interface with spacecraft bus teams across:
Power
Thermal
Structures
Avionics
Develop and maintain high-fidelity power models for mission analysis, including:
Orbit raising
Station keeping
De-orbit
Develop tools supporting power efficiency and optimization.
Support
Phase 0 and pre-Phase A
activities.
Collaborate with multidisciplinary engineering teams throughout the spacecraft lifecycle.
Integration & Verification
Author
Verification Plans, Test Matrices, and Validation Procedures
for unit and EPS subsystem testing.
Support ground-test and integration campaigns.
Support:
Fueling activities
Thermal-vacuum testing
EMI/EMC testing
Spacecraft-level integration
Analyze test data and support anomaly resolution.
Close out anomalies and update design baselines.
Support flight software integration.
Technical Leadership & Mentorship
Mentor and guide junior and intermediate systems engineers and interns.
Lead or support multidisciplinary engineering activities.
Serve as a technical liaison with customers, partners, and external vendors.
Contribute to continuous improvement initiatives.
Contribute to engineering knowledge bases, processes, and standards development.
Configuration, Documentation & Standards
Maintain EPS design and safety standards.
Ensure engineering analyses, software, documentation, and deliverables are properly version controlled within the PLM environment.
Support spacecraft design reviews, including:
SRR
PDR
CDR
MRR/TRR
Support technology road-mapping and innovation activities.
Launch, On-Orbit & Operations Support
Support launch-site interface checklists with the responsible launch vehicle interface engineer.
Support pre-launch checkout procedures.
Support early-orbit checkout scripts.
Provide real-time EPS engineering support during:
Launch
On-orbit commissioning
Anomaly investigations
Contingency operations
Support
Satellite Operations Handbook (SOOH)
development and associated operator training.
Required Qualifications
Bachelor’s degree in
Electrical Engineering, Aerospace Engineering, Physics, or a related field
.
8+ years of EPS system design experience
on LEO/MEO satellite platforms.
Deep knowledge of spacecraft bus subsystems and their interactions.
Experience with power electronics design and power management hardware.
Strong understanding of aerospace systems engineering fundamentals.
Hands-on experience supporting
systems integration and testing
.
Strong troubleshooting and problem-solving capabilities.
Experience with
Confluence and JIRA
.
Ability to work efficiently with limited supervision.
Ability to break down complex technical problems and develop practical solutions.
Excellent written and oral communication skills in English.
Preferred Qualifications
Experience designing EPS architectures for
remote sensing or communications satellites
.
Experience with solar array, battery, power-conditioning, and power-distribution systems.
Experience with
high-fidelity spacecraft power modeling
.
Experience with FMECA, fault detection, survivability analysis, and reliability engineering.
Experience supporting
thermal-vacuum, EMI/EMC, and spacecraft-level integration testing
.
Experience with mission-phase power analysis, including orbit raising, station keeping, eclipse, safe mode, and de-orbit.
Experience developing tools for power efficiency and optimization.
Experience supporting spacecraft
launch-site and on-orbit operations
.
Experience with spacecraft design reviews and lifecycle processes.
French language skills are an asset.
Location: Los Angeles, United States
Workplace: onsite
ABOUT YOU
We’re looking for an Event Manager to join our global Experiential Marketing team. You’ll lead and support the delivery of world-class events and activations across North America and international regions, ensuring every touchpoint reflects Xsolla’s innovative spirit and commitment to the gaming industry.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead event strategy, logistics, and on-site execution for Xsolla’s North American and select global events.
Support Corporate Events and VIP Events at private venue in Sherman Oaks, CA
Manage merchandise inventory, ordering, and allocation for Americas
Manage sponsorship deliverables and partnerships at industry events.
Source and negotiate with venues and vendors (booth builders, AV, creative production, hotels, etc.)
Maintain and track detailed budgets across multiple currencies and regions.
Collaborate with internal marketing teams to develop event-related campaigns, including landing pages, email marketing, and social media initiatives.
Create and manage event listings on the Xsolla website and registration platforms (e.g., Splash).
Partner with creative teams to brief and deliver event materials, graphics, and branded assets.
Coordinate speaking sessions, panel participation, and content development with internal stakeholders.
Develop pre-event briefings, on-site run-of-show documents, and post-event reports.
Track leads, analytics, and ROI for each event, ensuring timely processing within CRM systems.
Support new event research, sponsorship evaluations, and strategic recommendations for future activations.
Travel internationally as needed to oversee event delivery and represent Xsolla at global industry gatherings.
Qualifications & Skills:
3+ years of experience
in event management or experiential marketing, ideally within the
gaming, tech, or software
industry.
Proven ability to manage
global events
and understand
regional nuances and budgets
.
Strong project management and organizational skills - able to handle multiple simultaneous projects with precision.
Excellent communication and interpersonal skills (written and verbal).
Creative problem-solver with the ability to make quick, informed decisions.
High attention to detail, quality, and brand alignment.
Proficiency with
Google Workspace
; experience with
Atlassian tools (Jira, Confluence)
is a plus.
Familiarity with
event registration and marketing platforms
such as Splash.
Ability to travel internationally and work flexible hours to support global time zones.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Event Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.
Задачи:
— Подготовка тест-кейсов на основании требований и критериев приемки инициатив
— Функциональное и интеграционное тестирование ИИ-агентов, workflow на платформе Dify, API-интеграций со внутренними системами
— Проверка позитивных, негативных и пограничных сценариев, включая нетипичные запросы пользователей и «галлюцинации» модели
— Регрессионное тестирование после изменений промптов, моделей, базы знаний (RAG) и интеграций
— Проверка соответствия результата согласованным требованиям и метрикам качества
— Формирование и поддержание тестовых выборок (golden set) совместно с бизнесом и ML-командой, участие в оценке качества ответов
— Фиксация дефектов, контроль их устранения, отчётность по качеству релизов
— Проведение приемочного тестирования перед выпуском в production и участие в приемке с бизнесом
Требования:
— Опыт работы от 3 лет в тестировании ПО
— От 1 года тестирования продуктов на основе ML/LLM или тестирования API и интеграций backend-сервисов
— Понимание специфики недетерминированных ответов модели
— Не менее 2 проектов тестирования интеграционных / API-решений или ИИ-продуктов с выводом в промышленную эксплуатацию
— Опыт построения регрессионных наборов и тестовых выборок
— Желательно: опыт в e-commerce, ритейл, B2B-дистрибуция, клиентский сервис
— Тест-дизайн, тестовая документация, работа с баг-трекером
— Тестирование REST API (Postman или аналоги), чтение JSON, логов
— SQL на уровне выборок для проверки данных
— Python на базовом уровне для скриптов проверки и подготовки тестовых данных
— Понимание принципов работы LLM, RAG, промптов и метрик качества ИИ (точность, полнота, оценка ответов по критериям)
— Желательно: опыт работы с платформами оркестрации LLM (Dify, LangChain и т.п.)
— Желательно: автоматизация тестирования API (pytest, requests) и LLM-eval инструменты (RAGAS, DeepEval, promptfoo или аналоги)
— Желательно: опыт разметки и оценки ответов модели (LLM-as-a-judge, ручная оценка по рубрикам)
— Желательно: CI/CD, Git на базовом уровне
— Системы учета задач и документации: Jira / Yandex Tracker, Confluence / Yandex Wiki, Git, реестр ИИ-инициатив в Google Sheets
Условия:
— Занятость: фултайм
— Формат работы: удалённая по РФ или в офисе в Москве/Саранске (hybrid)
— Тип контракта: ГПХ, ИП
— Оплата до 1400 руб./час гросс
Задачи:
— Разработка и поддержка интеграционных решений на базе интеграционной шины
— Интеграция систем через брокеры очередей (JMS / Oracle AQ, RabbitMQ, ActiveMQ)
— Использование Kafka как транспорта (без Kafka Streams, Connect и Schema Registry)
— Применение интеграционных шаблонов (Message Router, Splitter, Aggregator, Idempotent Consumer, Dead Letter Channel и др.) с использованием готовых компонентов (Apache Camel, Spring Integration)
— Документирование разработанных решений в Confluence по шаблонам банка
— Передача решений в команду тестирования, специальных требований по покрытию тестами (JUnit 5, Mockito, Testcontainers) нет, достаточно функциональной интеграции
Требования:
— Знание Java 8 или 11 на уровне Senior
— Опыт работы с интеграционной шиной — любой из: WSO2 (идеально), IBM App Connect, Oracle Service Bus, Apache Camel, MuleSoft
— Опыт работы с брокерами очередей: JMS / Oracle AQ (текущий), RabbitMQ, ActiveMQ
— Понимание интеграционных шаблонов из книги «Enterprise Integration Patterns» (Hohpe & Woolf), важно не просто знание терминов, а понимание, как шаблон себя поведёт
— Опыт документирования разработанных систем в Confluence
Будет плюсом:
— Опыт с RabbitMQ и ActiveMQ (в дополнение к JMS)
— Опыт работы с Kafka как транспортом
— Опыт использования Apache Camel или Spring Integration для реализации шаблонов APPLE
Задачи:
— Развитие AI-агентов и автоматизация бизнес-процессов, включая анализ процессов и интеграций.
— Формирование требований к LLM-решениям и оценка их качества.
Требования:
— Опыт 3+ года в системном или бизнес-анализе.
— Знание BPMN, REST, JSON, API/OpenAPI.
— Владение SQL.
— Опыт работы с Jira и Confluence.
— Понимание AI/LLM-агентов, промптов и сценариев их работы.
— Будет плюсом опыт в AI/ML, банковских системах, информационной безопасности и продуктовой аналитике.
Location: Singapore
Job Overview
React and Next.js | 4 to 6 years
This role is responsible for building reliable, responsive user interfaces from approved designs and API contracts. The developer should be able to deliver features independently, diagnose browser issues and contribute maintainable, well-tested code.
Must Have Skills
• Strong experience with React, Next.js, TypeScript and hooks-based component development.
• Good understanding of component lifecycle, effects, memoisation and techniques for preventing unnecessary re-renders.
• Experience with Next.js, Vite or a comparable modern front-end build framework.
• Experience with Zustand, Redux Toolkit or a similar state-management library, including correct and efficient use of selectors.
• Strong HTML5, CSS3 and SCSS skills, including responsive layouts, semantic markup and scoped styling.
• Working knowledge of accessibility fundamentals, including keyboard navigation, focus management and appropriate ARIA usage.
• Experience using a design system such as IBM Carbon, Material UI or an equivalent component library.
• Ability to implement interfaces accurately from Figma designs or other visual specifications.
• Experience integrating REST APIs and handling loading, error, empty and partial-data states.
• Experience with polling, request cleanup and defensive handling of incomplete or unexpected API responses.
• Working knowledge of environment configuration, package management and front-end build processes.
• Experience writing unit and component tests with Vitest or Jest and React Testing Library.
• Strong browser DevTools debugging skills and experience resolving cross-browser issues.
• Working knowledge of Git branching, pull requests, code reviews and collaborative delivery workflows.
• Ability to write clean, reusable and maintainable front-end code.
• Good knowledge of secure client-side development, including environment variables and safe logging.
Good to Have Skills
• Experience with animation libraries such as GSAP, Framer Motion or React Spring.
• Experience with charting libraries such as Recharts, Chart.js, D3.js or High charts.
• Hands-on experience with three.js, React Three Fiber, WebGL or the HTML Canvas API.
• Familiarity with performance profiling, bundle analysis, lazy loading and dynamic imports.
• Experience with internationalization libraries such as react-i18next or next-intl.
• Experience with end-to-end testing tools such as Playwright
• Familiarity with error boundaries, front-end monitoring and CI/CD pipelines.
• Familiarity with Azure DevOps
• Experience working in an Agile team using Jira and Confluence.
Location: Malaysia
Job Overview
React and Next.js | 4 to 6 years
This role is responsible for building reliable, responsive user interfaces from approved designs and API contracts. The developer should be able to deliver features independently, diagnose browser issues and contribute maintainable, well-tested code.
Must Have Skills
• Strong experience with React, Next.js, TypeScript and hooks-based component development.
• Good understanding of component lifecycle, effects, memoisation and techniques for preventing unnecessary re-renders.
• Experience with Next.js, Vite or a comparable modern front-end build framework.
• Experience with Zustand, Redux Toolkit or a similar state-management library, including correct and efficient use of selectors.
• Strong HTML5, CSS3 and SCSS skills, including responsive layouts, semantic markup and scoped styling.
• Working knowledge of accessibility fundamentals, including keyboard navigation, focus management and appropriate ARIA usage.
• Experience using a design system such as IBM Carbon, Material UI or an equivalent component library.
• Ability to implement interfaces accurately from Figma designs or other visual specifications.
• Experience integrating REST APIs and handling loading, error, empty and partial-data states.
• Experience with polling, request cleanup and defensive handling of incomplete or unexpected API responses.
• Working knowledge of environment configuration, package management and front-end build processes.
• Experience writing unit and component tests with Vitest or Jest and React Testing Library.
• Strong browser DevTools debugging skills and experience resolving cross-browser issues.
• Working knowledge of Git branching, pull requests, code reviews and collaborative delivery workflows.
• Ability to write clean, reusable and maintainable front-end code.
• Good knowledge of secure client-side development, including environment variables and safe logging.
Good to Have Skills
• Experience with animation libraries such as GSAP, Framer Motion or React Spring.
• Experience with charting libraries such as Recharts, Chart.js, D3.js or High charts.
• Hands-on experience with three.js, React Three Fiber, WebGL or the HTML Canvas API.
• Familiarity with performance profiling, bundle analysis, lazy loading and dynamic imports.
• Experience with internationalization libraries such as react-i18next or next-intl.
• Experience with end-to-end testing tools such as Playwright
• Familiarity with error boundaries, front-end monitoring and CI/CD pipelines.
• Familiarity with Azure DevOps
• Experience working in an Agile team using Jira and Confluence.
Location: Serbia
Job Overview
React and Next.js | 4 to 6 years
This role is responsible for building reliable, responsive user interfaces from approved designs and API contracts. The developer should be able to deliver features independently, diagnose browser issues and contribute maintainable, well-tested code.
Must Have Skills
• Strong experience with React, Next.js, TypeScript and hooks-based component development.
• Good understanding of component lifecycle, effects, memoisation and techniques for preventing unnecessary re-renders.
• Experience with Next.js, Vite or a comparable modern front-end build framework.
• Experience with Zustand, Redux Toolkit or a similar state-management library, including correct and efficient use of selectors.
• Strong HTML5, CSS3 and SCSS skills, including responsive layouts, semantic markup and scoped styling.
• Working knowledge of accessibility fundamentals, including keyboard navigation, focus management and appropriate ARIA usage.
• Experience using a design system such as IBM Carbon, Material UI or an equivalent component library.
• Ability to implement interfaces accurately from Figma designs or other visual specifications.
• Experience integrating REST APIs and handling loading, error, empty and partial-data states.
• Experience with polling, request cleanup and defensive handling of incomplete or unexpected API responses.
• Working knowledge of environment configuration, package management and front-end build processes.
• Experience writing unit and component tests with Vitest or Jest and React Testing Library.
• Strong browser DevTools debugging skills and experience resolving cross-browser issues.
• Working knowledge of Git branching, pull requests, code reviews and collaborative delivery workflows.
• Ability to write clean, reusable and maintainable front-end code.
• Good knowledge of secure client-side development, including environment variables and safe logging.
Good to Have Skills
• Experience with animation libraries such as GSAP, Framer Motion or React Spring.
• Experience with charting libraries such as Recharts, Chart.js, D3.js or High charts.
• Hands-on experience with three.js, React Three Fiber, WebGL or the HTML Canvas API.
• Familiarity with performance profiling, bundle analysis, lazy loading and dynamic imports.
• Experience with internationalization libraries such as react-i18next or next-intl.
• Experience with end-to-end testing tools such as Playwright
• Familiarity with error boundaries, front-end monitoring and CI/CD pipelines.
• Familiarity with Azure DevOps
• Experience working in an Agile team using Jira and Confluence.
Location: Poland
Job Overview
React and Next.js | 4 to 6 years
This role is responsible for building reliable, responsive user interfaces from approved designs and API contracts. The developer should be able to deliver features independently, diagnose browser issues and contribute maintainable, well-tested code.
Must Have Skills
• Strong experience with React, Next.js, TypeScript and hooks-based component development.
• Good understanding of component lifecycle, effects, memoisation and techniques for preventing unnecessary re-renders.
• Experience with Next.js, Vite or a comparable modern front-end build framework.
• Experience with Zustand, Redux Toolkit or a similar state-management library, including correct and efficient use of selectors.
• Strong HTML5, CSS3 and SCSS skills, including responsive layouts, semantic markup and scoped styling.
• Working knowledge of accessibility fundamentals, including keyboard navigation, focus management and appropriate ARIA usage.
• Experience using a design system such as IBM Carbon, Material UI or an equivalent component library.
• Ability to implement interfaces accurately from Figma designs or other visual specifications.
• Experience integrating REST APIs and handling loading, error, empty and partial-data states.
• Experience with polling, request cleanup and defensive handling of incomplete or unexpected API responses.
• Working knowledge of environment configuration, package management and front-end build processes.
• Experience writing unit and component tests with Vitest or Jest and React Testing Library.
• Strong browser DevTools debugging skills and experience resolving cross-browser issues.
• Working knowledge of Git branching, pull requests, code reviews and collaborative delivery workflows.
• Ability to write clean, reusable and maintainable front-end code.
• Good knowledge of secure client-side development, including environment variables and safe logging.
Good to Have Skills
• Experience with animation libraries such as GSAP, Framer Motion or React Spring.
• Experience with charting libraries such as Recharts, Chart.js, D3.js or High charts.
• Hands-on experience with three.js, React Three Fiber, WebGL or the HTML Canvas API.
• Familiarity with performance profiling, bundle analysis, lazy loading and dynamic imports.
• Experience with internationalization libraries such as react-i18next or next-intl.
• Experience with end-to-end testing tools such as Playwright
• Familiarity with error boundaries, front-end monitoring and CI/CD pipelines.
• Familiarity with Azure DevOps
• Experience working in an Agile team using Jira and Confluence.
Location: Remote - European Region
Workplace: hybrid
CryptoProcessing by Coinspaid is a stablecoins payment provider helping businesses accept digital assets and convert it to fiat. With over 11 years of industry experience, CryptoProcessing connects businesses to crypto users and makes transactions as simple as pressing a button.
Today, our team includes 110+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
We are looking for an experienced Operational Account Manager to join our high-performing account management team. The ideal candidate has extensive Fintech or Crypto B2B Strategic Account Management experience, and approaches client relations with growth ambitions, superior service, and an always-available mindset
Responsibilities:
Assist assigned clients with day-to-day routine questions related to their account.
Ensure client volume and revenue targets are met or exceeded through outstanding client service, proactively identifying growth opportunities, and an “always-available” mindset
Maintain, optimize, and negotiate contractual agreements and terms
Forecasting, monitoring, achieving, and reporting on client-based targets
Create and nourish strong relationships internally with other teams and stakeholders
Organise client meetings virtually and face-to-face to maintain strong and mutually beneficial relationships
Promote and share the product’s benefits and value
Keep records updated in CRM, Email, Confluence, and other internal software
Occasional travel to industry expos, and conferences and attending relevant networking events
Other duties as required from time to time by the company
Requirements:
Has 2+ years of Fintech, Crypto or other online business account management experience within a B2B setting
Is service-first driven, self-motivated, and can work independently
Believes listening, empathy, and serving clients with a smile while also driving commercial results are essential for success
Thrives in a fast-paced start-up environment with a focus on speed and problem-solving
Works and manages time in a highly structured and efficient manner
Has strong negotiation skills and always looks for mutually beneficial solutions
Is passionate about crypto and the latest payment solutions available on the market
Has high energy, a positive attitude, and believes teamwork is crucial to success
Has outstanding problem-solving skills
Has strong organization skills, reporting skills, and attention to detail
Has experience with using Salesforce, Jira, Confluence, Intercom and Tableau
Proficiency in English and Russian, written and verbal
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Задачи:
— ручное тестирование: проверка критических инцидентов, проведение регрессионного и смоук-тестирования карточного модуля;
— автоматизация: написание «с нуля» и поддержка существующих автотестов на Java;
— интеграционное тестирование: проверка взаимодействия модуля с процессингом и внутренними банковскими системами;
— работа с БД: верификация корректности проведения транзакций и изменения статусов карт;
— документация: ведение тестовых сценариев (Test Cases) и актуализация тестовых планов.
Требования:
— опыт в QA от 1–3 лет (желательно в сфере FinTech, Banking или E-commerce);
— уверенные знания Java (Core);
— опыт работы с фреймворками тестирования JUnit / TestNG;
— опыт работы с инструментами сборки Maven / Gradle;
— глубокое понимание REST / SOAP;
— опыт работы с Postman и SoapUI;
— уверенное владение SQL;
— опыт работы с Git, Jira, Confluence;
— понимание процессов CI/CD (Jenkins / GitLab CI);
— понимание жизненного цикла и логики работы платежных карт (эмиссия, эквайринг, авторизация, клиринг);
— опыт тестирования очередей сообщений (Kafka, RabbitMQ);
— знание инструментов нагрузочного тестирования (JMeter).
Условия:
— стабильный и прозрачный доход: размер заработной платы обсуждается по итогам собеседования + квартальная и годовая премия по результатам эффективности работы;
— график работы с 9:00 до 18:00, 5/2;
— курсы по запросу и поддержка в карьерном развитии через программы внутреннего обучения на корпоративной платформе HCB UpSkill;
— конструктор льгот OLZHA: кэшбек на здоровье, спорт, путешествия и саморазвитие в рамках утверждённых лимитов;
— комфортная среда: ультрасовременный и уютный офис HCB HUB с летней террасой, спортивным залом, столовой, кофейней, библиотекой и зонами отдыха;
— забота о здоровье: групповые тренировки, йога-классы и массаж;
— яркая корпоративная жизнь: мероприятия, конкурсы, квизы, клубы по интересам;
— Merch Store — возможность заработать «спасибо» и обменять их на брендированные продукты и активности с топ-менеджментом;
— приятные скидки и привилегии: специальные условия на продукты банка, корпоративные скидки до 20% на фитнес-клубы, клиники и магазины-партнёры;
— реферальная программа: вознаграждение за рекомендации друзей и знакомых на вакансии банка;
— дресс-код в стиле Smart Casual.
Location: Москва
В Департамент ИТ блока «Корпоративно-инвестиционный бизнес» в команду «1,5 КГ отличного ЮЛ» открыта позиция Дата инженера.
Мы занимаемся анализом жизненного цикла Клиента в Банке, а также оценкой и прогнозом его финансового положения.
Текущая реализация на микросервисной архитектуре.
У Вас будет возможность поработать с богатыми и интересными данными. Стать частью быстрорастущего DS сообщества Сбербанка. Возможность писать на современном стеке (Python + Spark) и проникнуться всеми нюансами работы в большой технологической компании.
Обязанности
* взаимодействие с PO и аналитиками для согласования требований
* проектирование и разработка аналитических витрин данных
* конфигурирование сборки, поставки на стенд, витрин данных и интеграций (API, ТФС)
* определение очередности расчетов
* разработка и поддержка спецификаций
* проведение интеграционного, unit, регрессионного тестирования
* мониторинг и оптимизация работы витрины: взаимодействие с сопровождением hadoop кластера и разработчиками Core-сервисов.
Требования
* опыт работы дата-инженером от 2 лет
* опыт работы с Hadoop и Apache Spark Scala
* отличные знания SQL (JOINы, агрегаты, группировки, вложенные запросы, индексы, оконные функции)
* знание основных алгоритмов и структур данных
* опыт разработки в парадигме ООП, знаете его основные принципы
* знание форматов данных: сsv, json, yaml, parquet
* знание OLTP, OLAP, ACID, Теорема CAP
* понимание процессов ETL, ELT
* знание инструментов для организации и автоматизации работы: IDE, Git, Jira, Confluence.
Будет плюсом:
* навыки работы с CI/CD
* знание bash: базовые команды для работы с файлами и процессами, знаете как происходит процесс подключения к нодам - нужно для работы на кластере
* представление о монолитных и распределенных системах: знаете принципы их работы и отличия, цели применения
* навыки работы с генеративными AI-моделями.
Условия
* комфортный современный офис рядом с м. Кутузовская, формат работы - **офис**
* **оформление на декретную ставку**
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: Montreal, Canada
📍
Location:
Montreal, Quebec, Canada
📄
Employment Type:
Contract-to-Permanent (Preferred) / Contract
🏢
Work Arrangement:
Remote Opportunity for US and Canadian citizens. Relocation allowance + bonus for European and UK Candidates.
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be legally eligible to work in
Canada
.
Must be capable of obtaining the required
security clearance
.
English proficiency is required. French is considered an asset.
Candidates must have strong hands-on experience with
satellite TT&C/PDT systems
.
About the Role
We are seeking an experienced
Satellite TT&C/PDT Systems Engineer
to support the design, integration, verification, and operational support of TT&C/PDT subsystems for current and next-generation remote sensing and communications satellites.
In this role, you will work across spacecraft payload, ground-segment, and mission-operations teams to ensure reliable command delivery, high-fidelity telemetry acquisition, and robust data handling throughout the satellite lifecycle.
Key Responsibilities
Define TT&C/PDT functional architecture, including command generation, uplink, telemetry downlink, onboard data handling, and RF front-end systems.
Conduct trade studies involving modulation schemes, coding, frequency plans, ranging, and link budgets.
Develop system requirements, Interface Control Documents (ICDs), and system description documents.
Manage requirements and maintain bidirectional traceability throughout the project lifecycle.
Support cybersecurity and resilience considerations within TT&C/PDT system design.
Lead detailed design of TT&C hardware and software, including transceivers, RF front-ends, antenna pointing, command sequencing, telemetry parsing, and health monitoring.
Perform RF link-budget analysis, RF simulation, and error-budget analysis using tools such as
STK
and
MATLAB
.
Verify compliance with
CCSDS, ECSS, ITU
, and applicable regulatory standards.
Support Satellite Reference Database development and validation.
Develop test plans, procedures, and verification matrices for unit, subsystem, and spacecraft-level TT&C testing.
Execute RF link testing, BER testing, command latency verification, and telemetry integrity testing.
Lead anomaly investigations, root-cause analysis, and corrective actions.
Support spacecraft launch preparation and early-orbit checkout, including command uplink and telemetry acquisition.
Provide real-time command and telemetry support during nominal and contingency operations.
Support ground-segment configuration, including gateways, mission-control servers, and monitoring dashboards.
Support SOOH development and operator training.
Support major design reviews, including
SRR, PDR, CDR, MRR, and TRR
.
Mentor junior engineers and serve as a technical liaison with customers, partners, and external vendors.
Required Qualifications
Bachelor's degree in
Electrical Engineering, Aerospace Engineering
, or a related field.
8+ years
of TT&C/PDT systems design experience on
LEO, MEO, and/or GEO satellite platforms
.
Strong knowledge of:
CCSDS Telemetry/Telecommand packet standards
ECSS telemetry and command protocols
PUS services
ITU frequency regulations
Proficiency in
RF link-budget analysis
.
Strong understanding of
S-band, X-band, and Ka-band modem architectures
.
Strong understanding of aerospace systems engineering fundamentals, space environment, and orbit mechanics.
Hands-on experience supporting systems integration, testing, troubleshooting, and problem resolution.
Experience with
Confluence
and
JIRA
.
Ability to work independently with minimal supervision.
Strong analytical and problem-solving skills with the ability to break down complex technical challenges into fundamental components.
Excellent written and verbal communication skills in
English
.
Preferred Qualifications
French language proficiency.
Experience supporting end-to-end TT&C/PDT development, integration, verification, and on-orbit operations.
Experience with spacecraft commissioning and early-orbit operations.
Experience with RF link testing, BER testing, and telemetry/command integrity verification.
Experience supporting satellite ground-segment interfaces and mission-control systems.
Experience contributing to satellite technology roadmaps and early-phase program activities.
Location: Montreal, Canada
📍
Location:
Montreal, Quebec, Canada
📄
Employment Type:
Contract-to-Permanent (Preferred) / Contract
🏢
Work Arrangement:
Remote Opportunity
for
US and Canadian citizens. Relocation allowance + bonus for European and UK Candidates.
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be legally eligible to work in
Canada
.
Must be capable of obtaining the required
security clearance
.
English proficiency is required. French is considered an asset.
Strong hands-on experience with
spacecraft Command & Data Handling (C&DH)
systems is required.
About the Role
We are seeking an experienced
Satellite Command & Data-Handling (C&DH) System Engineer
to support the design, integration, verification, and operation of onboard command, control, and data-management functions for current and next-generation remote sensing and communications satellite programs.
In this role, you will contribute to the
C&DH functional architecture
, drive technical trade studies, support system integration and verification, and provide technical leadership throughout the spacecraft lifecycle.
Key Responsibilities
Translate mission-level requirements into C&DH functional and non-functional requirements.
Develop and maintain system requirements, Interface Control Documents (ICDs), and system descriptions.
Maintain bidirectional requirements traceability throughout the project lifecycle.
Support cybersecurity and resilience considerations within C&DH system design.
Lead detailed design activities involving:
Onboard processors
Spacecraft data buses
Memory subsystems
I/O interfaces
Support software architecture activities, including command sequencing, telemetry packetization, health monitoring, and FDIR.
Support Satellite Reference Database development and validation.
Define uplink command formats, downlink telemetry structures, and ground-segment data-handling interfaces.
Collaborate with Flight Software (FSW), TT&C/PDT, and Ground Segment teams to ensure end-to-end data integrity.
Develop verification plans, test matrices, and validation procedures for unit, subsystem, and spacecraft-level C&DH testing.
Execute functional testing, bus-protocol compliance testing, and SIL/HIL campaigns.
Lead anomaly investigations, root-cause analysis, and corrective-action activities.
Support spacecraft launch preparation, early-orbit checkout, and on-orbit operations.
Analyze on-orbit telemetry and support updates to operational parameters as required.
Support SOOH development and operator training.
Contribute to technical standards, process improvements, technology roadmaps, and engineering knowledge bases.
Support major design reviews, including
SRR, PDR, CDR, MRR, and TRR
.
Mentor junior engineers and serve as a technical liaison with customers, partners, and vendors.
Required Qualifications
Bachelor's degree in
Electrical Engineering, Aerospace Engineering
, or a related field.
8+ years
of C&DH engineering experience on
LEO, MEO, and/or GEO satellite platforms
.
Deep knowledge of spacecraft data-bus and communication standards, including:
SpaceWire
MIL-STD-1553
CAN
Ethernet
CCSDS packet telemetry and command
PUS services
Knowledge of
processors, FPGA, firmware, and embedded systems
.
Strong understanding of aerospace systems engineering fundamentals, space environment, and orbit mechanics.
Hands-on experience supporting
systems integration, testing, troubleshooting, and problem resolution
.
Experience with
Confluence
and
JIRA
.
Ability to work independently with minimal supervision.
Strong analytical and problem-solving skills, with the ability to break down complex technical problems into fundamental components.
Excellent written and verbal communication skills in
English
.
Preferred Qualifications
Experience supporting end-to-end spacecraft C&DH development and integration.
Experience with spacecraft commissioning, early-orbit operations, and on-orbit telemetry analysis.
Experience with
FDIR
, command sequencing, telemetry processing, and spacecraft health monitoring.
Experience with
SIL/HIL testing
and spacecraft bus-protocol compliance verification.
French language proficiency.
Experience supporting satellite programs through the full lifecycle, from early concept and design through launch and on-orbit operations.
Location: Montreal, Canada
📍
Location:
Montreal, Quebec, Canada
📄
Employment Type:
Contract-to-Permanent (Preferred) / Contract
🏢
Work Arrangement:
Remote Opportunity for US and Canadian citizens. Relocation assistance + bonus for European and UK candidates.
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be legally eligible to work in
Canada
.
Must be capable of obtaining the required
security clearance
.
English proficiency is required. French is considered an asset.
Candidates must have strong experience with
fault-tolerant embedded systems
supporting LEO, MEO, and/or GEO spacecraft missions.
About the Role
We are seeking an experienced
Satellite Bus Flight Software Systems Engineer
to lead and support the system-level definition, architecture, integration, verification, and operational readiness of flight software for current and next-generation spacecraft platforms.
This is a
systems engineering and technical leadership
role at the intersection of spacecraft architecture, platform subsystems, embedded flight software, avionics, mission operations, and verification. You will ensure that spacecraft bus flight software meets platform and payload functional, performance, autonomy, safety, reliability, and operational requirements throughout the full spacecraft lifecycle—from early architecture and detailed design through integration, launch preparation, commissioning, and on-orbit operations.
Key Responsibilities
Translate functional, performance, safety, and security requirements into flight software requirements and architecture.
Allocate requirements to software modules and execution threads while maintaining bidirectional requirements traceability.
Define Flight Software (FSW) architecture, including:
RTOS
Initialization
PUS services
Autonomy
Health monitoring
Fault management
Payload interfaces
Define
FDIR algorithms
, isolation logic, recovery actions, safe-mode sequencing, and redundancy management.
Guide the integration of FDIR logic into flight software.
Develop and maintain
Interface Control Documents (ICDs)
for payload, platform, and ground-segment interfaces.
Support Satellite Reference Database development and validation.
Collaborate with payload, platform, ground-segment, and mission-operations teams to identify and resolve integration issues.
Develop and support Flight Software Verification Plans and integration testing.
Support
SIL, HIL, fault-injection, performance, and security testing
.
Support verification and test automation frameworks, test case development, results analysis, and test-report certification.
Support spacecraft mode and operational procedure development.
Analyze on-orbit telemetry and support software updates and operational improvements.
Support SOOH development and operator training.
Participate in major design reviews, including
SRR, PDR, CDR, MRR/TRR
.
Mentor junior engineers and serve as a technical liaison with customers, partners, and vendors.
Contribute to engineering standards, process improvements, technology roadmaps, and lessons learned.
Required Qualifications
Bachelor's degree in
Electrical Engineering, Aerospace Engineering, Computer Science, Embedded Systems
, or a related field.
10+ years
of experience working with
fault-tolerant embedded systems
on
LEO, MEO, and/or GEO satellite missions
.
Experience with:
CCSDS
ECSS
PUS services
MIL-STD-1553
SpaceWire
RS-422/485
CAN
Ethernet
Experience with
real-time computing cores and/or embedded Linux
.
Experience with
auto-coding
or automated code-generation workflows.
Strong understanding of aerospace systems engineering fundamentals.
Hands-on experience supporting
systems integration, testing, troubleshooting, and problem resolution
.
Experience with
Confluence
and
JIRA
.
Ability to work independently with minimal supervision.
Strong analytical and problem-solving skills, with the ability to break down complex technical challenges into fundamental components.
Excellent written and verbal communication skills in
English
.
Preferred Qualifications
Experience with end-to-end spacecraft flight software development and integration.
Experience with
FDIR, spacecraft autonomy, safe-mode management, and redundancy management
.
Experience supporting
spacecraft commissioning and on-orbit operations
.
Experience with
SIL/HIL
, fault injection, and automated verification frameworks.
Experience integrating flight software with spacecraft payloads, avionics, and ground systems.
French language proficiency.
Experience supporting satellite programs from early concept and architecture through launch and on-orbit operations.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
This is a temporary assignment through Workwell supporting Wizards of the Coast.
Job Overview
We are seeking a Game Support Representative (Product Replacement) who is passionate about customer service and curious about our products, and who is excited to help players enjoy them! They will represent our brands by interacting directly with our customers as well as processing and shipping products to consumers.
Location and Work Arrangement
This role is based at our Renton, Washington, United States office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Provide excellent customer service via email through our CRM.
Leverage public-facing communications about products we release, and products released via partners.
Identify customer concerns and validate customer requests for replacement product while improving customer sentiment after a poor product experience.
Process orders for shipping, both domestic and international.
Use the tools and guides provided to find, fix, and tackle problems — and know when it’s time to raise an issue to the next level.
What You'll Bring
2+ years of experience working in customer service, including in a fast-paced environment, with a strong understanding of customer service principles, skills, processes, and techniques.
Ability to craft clear, customer-facing and internal communications.
Initiative to investigate issues and provide recommendations for updates to procedures and policy.
Product Familiarity: Ability to stay familiar with an evolving catalog of products and understand what is meaningful to customers.
Experience with CRM systems, inventory management, and Microsoft Office.
The position requires a High School Diploma or equivalent experience.
What Sets You Apart
Familiarity with Zendesk, Microsoft Teams, and Confluence.
Employment Details
This is a temporary assignment supporting Wizards of the Coast. The selected individual will be employed and paid by Workwell as a W-2 employee and will not be an employee of Wizards of the Coast or Hasbro.
Employment Type: Temporary Assignment
Location: Renton, Washington (Hybrid)
Assignment Duration: 12 months
Hourly Pay Rate: $21.65 USD
In compliance with local law, we are disclosing the hourly pay rate for this role.
Benefits Through Workwell
For US: Workwell offers temporary workers in the United States medical, dental, and vision coverage, as well as paid time off, holiday pay, a health savings account, an employee assistance program, a 401(k) retirement plan, and paid sick leave. Paid sick leave may vary by location.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations.
Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Please note that benefits listed below are for full time employees only, please refer to the benefits listed above for Contingent Workers payrolled through Workwell.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
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