Location: Frankfurt am Main, Germany
Do you have several years of experience within finance or sales and are looking for your next exciting challenge?
Our client is transitioning from being a startup with a proven product-market fit to becoming an internationally expanding scale-up, and they would love to have you join them on that journey!
About Our Client
Our client is a fintech company with offices in Oslo (HQ), Stockholm, Frankfurt, Copenhagen, Barcelona, Johannesburg, and London. With the help of their internal financial experts, they develop technology to simplify all aspects of their corporate clients' (B2B) equity-based incentive programs for employees. They currently work with customers such as Breitling, Telenor, HomeToGo, BitPanda, Proton, and many more. They have doubled their turnover every year since launching in 2018. Now, they're entering a high-growth phase and are looking for a new team member to play a key role in that journey.
About the Role
As an Account Executive, you will be a crucial part of their commercial team and growth strategy. Reporting directly to the Chief Commercial Officer, you will drive commercial success in the DACH region from their Frankfurt office. You'll use consultative sales approaches to fuel revenue growth while becoming a trusted advisor to customers—helping them adopt and scale equity incentive programs, and unlocking the full value of our client’s platform. Collaborating closely with Product and Marketing teams, you’ll also help refine their go-to-market strategies, messaging, and positioning.
Responsibilities
Grow the DACH region, win new clients, and drive revenue. You’ll manage the full sales cycle—from outreach to onboarding.
Analyse market trends and dynamics, translating strategic goals into actionable sales activities, campaigns, and partnerships.
Lead market expansion by identifying new segments and use cases. Work cross-functionally to differentiate offerings and build a competitive edge.
Provide customer feedback to inform product development and strengthen the overall value proposition.
Continuously improve sales methodologies through updated playbooks, tools, and best practices. Optimize processes for better efficiency and results.
What They're Looking For
They value commercial acumen and an analytical mindset. You thrive in international environments and feel confident having consultative conversations with C-level stakeholders.
They see this role as ideal for someone who is ambitious, entrepreneurial, and collaborative across teams, personalities, and cultures.
To succeed, you should have:
Experience in commercial roles in finance or strong experience in prospecting and closing leads. A proven track record with consultative, solution-based selling is key.
Experience managing complex sales cycles, engaging technical buyers, and tailoring strategic solutions.
A strategic advisor mindset, with an understanding of compensation models and the ability to develop creative, aligned solutions.
Experience negotiating complex, customized agreements involving multiple stakeholders.
A hands-on, proactive mentality and team-oriented approach.
Analytical thinking paired with creative sales follow-through.
A blend of market analysis skills and tactical sales execution.
What They Offer
A collaborative and inspiring work environment, where you’ll help shape a growing commercial team and own your market.
A competitive compensation package with strong commission potential.
Clear growth paths, with a strong preference for internal promotion.
Flexibility to shape your responsibilities over time.
Opportunities to travel and work from other European offices.
An international, growth-minded culture focused on personal development.
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring ASST CABIN ATTENDANT for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Tailor
assists
the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Five or more year’s experience in an upscale hotel or cruise ship.
Strong management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
Ensures the highest level of guest satisfaction by delivering quality guest services and amenities within company’s standards.
Assist tailor making alterations necessary so that uniforms properly fit the wearer.
Keep inventory of crew and officers uniforms. Each time any uniform/shirt is given out a form should be filled in and signed by the crew-member receiving the items. When crew, officers leave the ship, make sure that all uniforms are given back.
Keep running inventory on all things in linen lockers and report to Housekeeper when something is running out. Inventories to be kept of each locker on a control card posted to be inside of the door. Note anything going in or out on the card.
Tailor work for guests and crew as required.
Assist Linen keeper issuing uniforms for new crew and to make sure that uniforms of signing off crew uniforms are returned in good conditions.
Sort out broken linen and repair it when necessary.
Report everyday at 7.00 a.m. and 6.30 pm to the Housekeeper for instructions on duties to be done on passenger areas.
Enforce best practices for proper inventory and stock control by checking that all cabins and public areas are provided with the necessary linen.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Chief Housekeeper informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc…
Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring HOTEL CONTROLLER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Sanitation Officer
manages execution and compliance of proper Garbage & Chemicals handling procedures and SHIP-SAN practices onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities, Training, personally or through subordinates.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, or related field from an accredited college or university or the international equivalent preferred.
Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area.
Sound and specific knowledge of SHIP-SAN standards, monitoring, recording and operating procedures and practices.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of policies and practices involved in the human resources function. Ability to manage the team in a positive and productive manner by motivating, and developing the skills of crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, Lotus Note, IISII software.
Ability to work well under pressure and in a constantly challenging environment
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests (when applicable) or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the Health, Hygiene and Sanitation standards. Accomplishes the targets set forth by the company through the management of the team.
Ensures the highest level of guest satisfaction by overseeing the quality of goods delivered within company’s standards.
Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments. Keeps the Hotel Manager informed of all activities and pending issues that require cooperation or immediate attention.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction & cost control.
Reviews operating budgets reports with the Food & Beverage Manager. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors purchasing practices including inventories and receivables by keeping a daily updated inventory of all chemicals, durable and consumable items.
Maintains and updates the Health & Hygiene Operation Manual.
In conjunction with the Chief Housekeeper, monitors proper Chemical handling and storing procedures.
Ensures that the amount of chemicals and consumables necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring RESTAURANT MANAGER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Restaurant Manager
assists the Food and Beverage Manager to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through supervisors.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Ten or more years progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 5 years as Restaurant Manager or Maitre d’ Hotel.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international supervisors in a positive and productive manner by motivating, developing and effectively managing crew members.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
Assist the Food and Beverage Manager to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Dining Room and Bar and Wine Service. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Food and Beverage Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc.
Assist the Food and Beverage Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors POS management programs and purchasing practices including inventories and receivables. Assists in adhering to departmental budgets. Provides approval for standard requisitions for supplies and equipment from the stores.
Responsible to maintain and update the Restaurant Operations Manuals.
In conjunction with the Chief Housekeeper, monitors “In Suite” service procedures and set up (mini bars, fruit baskets, amenities, linen, room service deliveries, etc)
Responsible for the standard stations, tables, counters, lounges, etc… set up and mise-en-place in all Dining Rooms
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring OPERATION MANAGER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
As
Operations Manager
you are fully responsible for the meticulous upkeep of our VIP guests and their cabins. Reporting to the Corporate Hotel General Manager, you'll play a pivotal role in maintaining the highest standards of butler service, cleanliness and guest satisfaction. Your responsibilities include managing the day-to-day operations of the butler team, ensuring adherence to departmental policies and service standards, and leading a dedicated team of professionals.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Five or more year’s progressive management experience in an upscale hotel or cruise ship in the Room Division and/or Housekeeping Departments.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
Plans, organizes, supports, controls, and evaluates the operation of the Butler team as well VIP guest policies and procedures. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including holding regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager and Chief Housekeeper informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc.
Assists the Chief Housekeeper in maintaining and updating the Housekeeping Operation Manual.
Supervises ALL VIP guests service procedures and set up (mini bars, fruit baskets, amenities, bed linen, towels, bathrobes, etc)
Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all cabins and public areas are provided with the necessary equipment and material.
Assists the Chief Housekeeper in maintaining the housekeeping equipment & consumables monthly inventories and monitors working practices to minimize wastage, breakages, losses and damages.
In conjunction with the Chief Housekeeper and Sanitation Officer, ensures the highest level of compliance with all SHIP-SAN standards including proper garbage handling & disposal procedures.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring DECK SUPERVISOR for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Deck Supervisor
works under the general guidance and supervision of the Chief Housekeeper and within the limits of established Astoria Grande policies and procedures. Supervises the activities of the Housekeeping utility or Hotel Steward, Staff Attendants or Crew service and cabin steward to ensure clean and sanitized, orderly and attractive public areas and guest cabin.
Responsible for the efficient daily operation, work process and cleanliness of the Housekeeping department, including public areas and hallways, guest cabin, pantries, lockers, trolley cart , crew areas, crew quarters crew accommodation crew laundry crew gym, crew bar , the laundry and linen rooms assigned as his/her section, and ensures the fulfillment of all operating requirements.
In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
High school diploma or equivalent, some college related education preferable
2 or more year’s progressive management experience in an upscale hotel or cruise ship in the Room Division and/or Housekeeping Departments.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, teambuilding and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
Inspects crew area, staff cabin, guest cabin, public area and back-of-the-house areas to ensure cleanliness is maintained.
Carries out the following routine assignments:
Assigns duties to staff and briefly instructs them on follow-up and special projects.
Inspects open deck, lobbies, outlets, offices and surrounding areas as needed.
Maintains a daily logbook on inspected areas, assignments given to staff, special projects, maintenance deficiencies and significant events/activities during his/her shift.
Sees to adequate storage of supply inventories on assigned decks and safeguards against waste, shortages, and losses.
Conducts inventory checks as needed.
Prepares supervisor report and completes requisition forms for needed supplies.
Reports maintenance deficiencies that require immediate attention and follows up on their status.
Reports of any loss or damage of furniture, fixtures or equipment.
Supervises the proper use and care of equipment.
Records any item left in public areas by guests and turns them in to the Reception Desk.
Checks the daily assignments and logs and follows up in accordance to USPH, EUPH regulations and Hotel Operations.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring NIGHT AUDITOR for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
Night Auditor
assists the Chief Purser in the Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality, business administration or related field from an accredited college or university or the international equivalent, preferred.
Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Night Auditor.
Strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Accounting Department together with the Chief Purser. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc…
Assist the Chief Purser in maintaining and updating the Purser/Accounting Operation Manual.
Performs the Daily Auditing procedure of the ship. This includes the reviewing of charges and payments, generating sales and revenue reports for all posting and sales centers’ of the ship, linking passenger accounts, transferring of charges, Voiding incorrect posting, sending Pre-authorization and Authorization of credit cards for both passengers and crew settlements and informing passengers of their outstanding balances through interim and final Account statement.
Responsible to answer and to provide information to passengers when needed.
The Night Auditor is in charge of the front desk during the night hours thus the basic function of the front desk must be acted. She is a helpful liaison between the passenger and the rest of the ship. She should be able to act on complaints may it be justified or not.
Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring FRONT OFFICE MANAGER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Front Office Manager
is responsible for the overall management and supervision of the front office/reception operations. This includes guest check-in/check-out, reservations, concierge services, and ensuring guest satisfaction. Responsible for ensuring a positive and memorable guest experience throughout their stay. This role focuses on proactive guest service, resolving guest issues, and building strong guest relationships
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Five or more-years progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist / Sr. Receptionist.
Excellent communication, problem solving, decision making, and interpersonal skills.
Strong organizational and management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Front Desk together with Chief Purser and or HM. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Assist the Chief Purser in maintaining and updating the Administration Manual.
Responsible to answer and to provide information to passengers when needed.
Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge.
In charge to organize and process all passengers at embarkation-registration. This to include and not limited to passport collection, cabin keys issuance, and all needed for smooth embarkation process, with assistance of AFM as well outside agents (i.e. Sochi operation)
Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form.
Monitoring maintaining of a logbook of all found items and reports of the lost items.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring F&B MANAGERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
F&B Manager
directs the Food & Beverage Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which five years as Food and Beverage Manager.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocations, workforce planning and management, leadership techniques and production methods.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors POS management programs and purchasing practices including inventories and receivables. Allocates funds, authorizes expenditures, and assists in adhering to departmental budgets. Provides approval for non-standard requisitions for supplies and equipment.
Responsible to maintain and update the Food & Beverage Operation Manuals.
Reviews and plans menus according to goods availability and ship’s itinerary together with the Executive Chef.
In conjunction with the Chief Housekeeper, monitors “In Suite” service procedures and set up (mini bars, fruit baskets, amenities, linen, etc)
Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material.
Responsible for the food, beverage, equipment & consumables monthly inventories and monitor working practices to minimize breakages.
Ensures that the Provision Master performance is executed according to company’s guidelines.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring CREW PURSER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Crew Purser
is responsible for the Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips.
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Crew Accounting Department. Accomplishes the targets set forth by the company through the management of and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.
Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring 2ND PURSERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
2nd
PURSER
assists the Chief Purser, in cooperation with crew purser and documentation purser to ensure every last detail and company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, the crew documents in accordance to the Company’s policy. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective documents to be provided on time to documentation purser and ensure on time clearance of the ship as per Ch. Purser instructions.
Continually controlling and monitoring crew passports and certs, deck and technical departments. Keeps the files updated and informing any pending issues that require cooperation or immediate attention such as expiration / renewal missing the Crew purser and Ch. Purser.
Implement the onboard crew matrix in the online system.
Assist the Crew Purser, 1st purser and Chief Purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
Monitors and present future trends, practices and systems in order to identify areas for improvements.
Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their seniors or management.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring 1st PURSERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
1st PURSER
is responsible for the Onboard revenue and financial operations onboard as instructed by the Chief purser, monitoring Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. Tracks and analyzing the hotel operation costs to ensure that all will be in accordance to the targets.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips.
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Financial part of the Pursers Department. Accomplishes the targets set forth by the company through the management of and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity .
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.
Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
Monitors and present future trends, practices and systems in order to identify areas for improvements.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
We are seeking a highly organized, proactive, and results-driven Project Manager to support the Chief Operating Officer (COO) in driving strategic initiatives and ensuring operational excellence across the organization. This role will act as a bridge between the COO’s office and cross-functional teams, managing high-impact projects, aligning stakeholders, and delivering measurable outcomes on time and within scope.
Key Responsibilities:
Project Leadership & Execution:
Manage and lead end-to-end execution of strategic and operational projects initiated by or in collaboration with the COO.
Define project scopes, goals, deliverables, and timelines in alignment with business objectives.
Track and report progress on all active projects to the COO and relevant stakeholders.
Cross-Functional Coordination:
Facilitate communication and alignment between departments to ensure smooth execution of projects.
Anticipate roadblocks, manage dependencies, and propose solutions to maintain momentum.
Operational Support:
Assist the COO in managing daily operations, KPIs, and performance improvement initiatives.
Develop dashboards and reporting tools to monitor operational performance and project status.
Strategic Planning:
Contribute to the annual and quarterly planning processes.
Conduct research and analysis to support decision-making on business initiatives.
Process Improvement:
Identify operational inefficiencies and recommend or implement process improvements.
Document SOPs and project workflows to standardize best practices.
Qualifications:
Bachelor’s degree in Business, Operations, Project Management, or related field; MBA is a plus.
5–10 years of project management experience in a fast-paced or cross-functional environment.
Strong understanding of business operations and strategic project execution.
Proficiency in project management tools (e.g., Asana, Monday.com, Trello, or MS Project).
Exceptional communication, organization, and stakeholder management skills.
PMP, Lean Six Sigma, or similar certification is a plus.
Location: Berlin, Germany
Our client is a leading company with over 1,300 employees, specializing in providing cleaning and personnel leasing services to factories (70% of the business) and engineering and technical services to factories (about 30%). They have two companies in Germany that specialize in cleaning river canals. They also do water maintenance, urban tree plantings, landscaping, and hydraulic engineering among other services.
They are currently seeking an experienced Key Account Manager to join their team in Berlin. The ideal candidate will have a strong technical or engineering background (e.g., civil engineering or related technical fields) and proven experience in sales within similar industries.
Key Responsibilities
:
Strategic Business Development: Drive business growth through large-scale transactions and by introducing new services to both existing and potential clients.
End-to-End Sales Management: Manage the full sales cycle, including lead generation, cold outreach, prospecting, negotiation, and closing deals.
Account Management & Expansion: Oversee both new and existing client accounts, identify opportunities for upselling, and ensure the achievement of planned revenue margins.
Collaboration with Service Leaders: Work closely with internal service leaders to support business expansion, set pricing strategies for new services, and assist in high-level sales presentations.
Revenue and Billing Oversight: Monitor revenue billing processes in collaboration with chief engineers.
Client Relationship Management: Build and maintain strong, long-term relationships with key clients to ensure customer satisfaction and loyalty.
Requirements
A minimum of 3+ years of B2B sales and client development experience.
Proven track record in managing the full sales cycle and overseeing a client portfolio.
A technical or engineering background, with an understanding of civil engineering or related fields.
Experience in industries such as construction, civil engineering, manufacturing, landscaping, or industrial cleaning is highly preferred.
Previous experience working with government clients (e.g., Senate) is a plus.
Strong communication and interpersonal skills.
Fluency in both German and English is required.
This role offers a dynamic opportunity for a motivated sales professional with a technical background to contribute to the growth of a well-established, diversified company. Do you think your profile matches this position? - Great! We want to hear from you!
Location: Munich, Germany
About Our Client
Our client has been developing SaaS solutions to increase employee efficiency and engagement. They address the main administrative and HR management issues: time and activities, expense reports, personnel administration, annual reviews, and measuring well-being at work. Their solutions are used today by over one million users in all types of companies (from the chic hotel chain Accor to the surf brand Rip Curl) and particularly in those with strong growth developing internationally (Novo Nordisk, Nexthink, etc.). While they operate in the very serious field of management tools, their work is guided by the belief that a management software doesn't have to be gray, ugly, or boring. That is why they attach great importance to the design of their interfaces and the user experience.
In 2022 our client celebrated its 20th anniversary and embarked on its internationalization journey by establishing its first two subsidiaries outside of France, in Barcelona and Geneva. They now want to develop their potential and footprint in the DACH market, by growing their client base not only in Switzerland, but also in Germany. As a European company, they are eager to lean on local culture and adapt to it in their internal collaboration.
About Your Role
They are looking for their first Business Developer to join the German team and help make Lucca an emerging player in the German market.
As one of the first members of their team in Munich, you will be a cornerstone of this new adventure! So, what would you be part of?
Reporting to the Country Manager Germany, you will participate in the definition and execution of the business development strategy, bring new leads with high potential and contribute to their aim of becoming a key player on the local market.
To be successful in your mission, you will have to interact and work with various Business Units (Sales, Marketing, Business Tech, etc.).
Your Tasks
Search for new business opportunities using any relevant mean (phone, email, linkedin, professional network…) and qualify inbound demand generated by the Marketing Team.
Deeply understand the needs of their potential clients in Germany and obtain qualified appointments (physically or remotely).
Present their solutions and convince prospects of our added value.
Quote commercial offers, negotiate and finally close deals.
Ensure a high level of client satisfaction and identify new needs among their clients in order to sell them new solutions.
Suggest new sales techniques, optimizing their lead qualification strategy and processes.
Rigorously use our client's CRM Salesforce and their marketing automation tool Outreach.
Requirements
This job will suits you beautifully if :
You have a Bachelor / Master’s degree in sales or related field.
Proven track record of success in full cycle sales in the German market, preferably in a SaaS environment., ideally in a SaaS or subscription model company.
Knowledge of the HR domain would be greatly appreciated. Otherwise, we will help you ;)
You have very good communication skills both in writing and orally, to communicate internally and represent the company in the country.
You are comfortable in a fast-paced environment, recovering quickly from setbacks and seeing them as an opportunity to progress.
You like to work in an international team and in a good mood. Team spirit and intellectual curiosity are your top 2 qualities.
You are native German & fluent in English.
Recruitment process
Step 1: Phone interview with the Talent Acquisition Manager (45 minutes)
Step 2: Manager interview (60 minutes)
Step 3: Interview with the Chief Sales Officer (45 minutes)
Step 4: Case study followed by an interview (60 minutes)
Step 5: Our “Grand Oral” (45 minutes)
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Fitter for Celebrity Cruises!
The Fitter shall
carry out the work orders given by the Staff Chief Engineer, Chief Electrical Engineer , Accommodations Maintenance Manager . He/she must be a skilled worker and be able to carry out all kinds of maintenance and repair work.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Assist in the repair, overhaul and general maintenance (preventive and unscheduled) of the following systems and equipment (all of these under the direct or indirect supervision of the engineers onboard):
- AC Systems
- Refrigeration equipment
- Engine Systems
- Safety and Security equipment Electrical and Electronic Systems
- Elevators and escalators
- Galley and pantry equipment
- Laundry equipment
- Other miscellaneous equipment onboard as directed from engineering management team
General steel work activities, including but not exclusive of welding, including TIG and MIG, lathe operations, sheet metal work, pipe fitting and installation.
Arranging tools needed and returning them after the job is completed
Cleaning up after completion of any job carried out under his supervision
As requested, assist the Technical Support Officer in receiving spare parts and deliveries, maintain all store areas organized and support the storage and removal of parts for maintenance throughout the vessel
REQUIREMENTS:
Good level of English
Minimum of two years previously in similar position.
Completion of high school or basic education equivalency preferred.
Welding Certificate by one of the following LR, ABS, DNV, BV, GL
Valid Motorman's or electrician license
Knowledge of propulsion systems. Knowledge of auxiliary systems such as, hydraulic, water and sewage
2 years prior specific craftsman experience
Computer science degree with basic database knowledge
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: September 30, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring IT SPECIALISTS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
IT specialist
assists the Shipboard Management with all the matters related to the IT Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. the Chief Purser in directing the Clearance Operation to ensure all documents for arrival and departure will be managed in a timely manner, Ensure that all (Crew and passengers) documents will meet all custom / immigration requirements in diverse destinations.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in Information Technology Science or related field from an accredited college or university or the international equivalent.
Five year progressive IT experience in an upscale hotel or cruise ship of which three years as IT officer / System Administrator.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Proficiency with Microsoft Office, IISII and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the IT Operation together with the Chief Purser. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Ensures the security and safety of guests and staff through established emergency procedures.
Monitors and present future trends, practices and systems in order to identify areas for improvements.
Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required.
Be on call to solve problems and help Hotel users as required. Standby during critical situations where the system must not fail (Embarkation, Remote Check-in, Cruise Closedown etc...)
Ensures that unauthorized software installations are allowed without exception. The computer system is a business tool, not for private entertainment.
Checks that daily backup is done and that tapes are kept in a safe place, accessible only to the System Administrator
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: Canada, Remote
Workplace: remote
As an Account Executive on the North American Mid-Market team, you are responsible for driving revenue in North America with a focus on the mid-market segment (250 - 5,000 employees). You are committed to learning and executing our proven sales methodologies to hit your quota and grow your sales skills.
From your future coach: “I'm thrilled to lead a group of dynamic professionals who are not only passionate about sales but also dedicated to fostering genuine connections with our clients. Here, we thrive on the pulse of innovation and collaboration, fueling our relentless pursuit of excellence. With a firm belief in work-life balance, transparency, and a culture that embraces challenges, every day presents an opportunity for growth and achievement. So buckle up, because with our team, the journey is just as exhilarating as the destination. Let's rock the world of Mid-Market Sales together!” - Graham Knowles, https://www.linkedin.com/in/knowlesg/
Within 1 month, you will:
Master the product demo and pitch
Meet the global team through virtual coffee meets and happy hours
Get familiar with our Convexity culture
Within 3 months, you will:
Close your first deal
Run tailored and exceptional client meetings
Build your own pipeline
Become an expert in Learning & Development market trends, emerging technologies, and competitors
Within 6 months, you will:
Drive revenue generation through qualifying and closing new business
Meet and exceed all quarterly sales quotas
Within 12 months, you will:
Contribute as a subject matter expert on the 360Learning platform and share your knowledge with the rest of the organization
Be ready to tackle more complex, multi-thread deals
The Skill Set
3-5 years of experience in a B2B SaaS environment as an Account Executive or Pre-sales Role
Bonus points for experience selling HR tech solutions
A growth mindset and a life-long learning attitude
Strong analytical and organizational skills
Strong written and verbal communication skills
Executed complex software/platform demos in your sales process
Expected to be available for client and larger team meetings (ex: Revenue Kick-Off, trade shows, etc.) for up to
5% travel time
annually
Ability to travel to a
minimum of two trade shows
per year is required
A Bachelor’s degree or higher level of education
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Pay structure includes base salary, variable incentive pay, and company equity 📈
Benefits/Perks
: Comprehensive medical, vision, and dental insurance starting your first full month 🏥 401k matching starting from day 1 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚
Balance:
We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 Flexible & Remote Work Options: Within your home province 🏠: fully remote, and outside your home province 🌍: work from anywhere! Subject to Remote Committee approval and standard guidelines (1 year of tenure, performance, destination, length, etc.)
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture
: A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Phone Screen
with our Talent Acquisition Manager
Discovery Interview
with the Hiring Coach (Director of Mid Market Sales)
Team Intros & Case Study
with an AE and 2 Sales Leaders
Culture Interview
with the Chief Customer Officer or Chief Revenue Officer
References & Offer!
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
#LI-MKN
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
УдалённоМожно работать из любой страны
УдалённоМожно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Munich, Germany; They now want to develop their potential and footprint in the DACH market, by growing their client base not only in Switzerland, but also in Germany
УдалённоМожно работать из любой страны
УдалённоМожно работать из любой страны
УдалённоmiddleCanada, Remote; We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 Flexible & Remote Work Options: Within your home province 🏠: fully remote, and outside your home province 🌍: work from anywhere!