Location: Bulgaria; Remote - Europe; Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced English into Bulgarian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation and review.
Key Responsibilities
Translate medical device and in vitro diagnostics documentation from English (US) into Bulgarian.
Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements.
Review and address QA feedback and client feedback on flagged linguistic issues.
Meet agreed deadlines and maintain consistent quality across assigned projects.
Work within the client's CAT tool environment using MemoQ version 12.5 or higher.
Field of Expertise
Medical Devices: Instructions for Use (IFUs), user manuals, product documentation, technical documentation and related materials.
In Vitro Diagnostics (IVD): Diagnostic product documentation, instructions, labeling and related medical content.
Must-Have Criteria
Relevant Translation Experience
At least two years of professional translation experience in Life Sciences, specifically involving Medical Devices and In Vitro Diagnostics documentation.
Practical experience translating medical and technical documentation in the relevant fields. Experience exclusively in Patents is not sufficient.
Familiarity with ISO standards and quality requirements applicable to Life Sciences translation.
Technical Skills
Experience with MemoQ version 12.5 or higher is mandatory.
Candidates must have a suitable desktop version of MemoQ installed. The free version is also acceptable.
A MemoQ license will be provided by the client; there is no need to purchase one.
Ability to perform both Translation and Copy Edit tasks.
Nice-to-Have
Degree in Medicine, Biology, Biochemistry, Clinical Research, Translation, Linguistics, Philology or a related field.
Previous experience working with medical device manufacturers, IVD companies, CROs or other Life Sciences organizations.
Familiarity with medical terminology, regulatory requirements and quality assurance processes in the medical industry.
Project Details
Language Pair: English (US) into Bulgarian
Task Types: Translation and Copy Edit
Content Specialties: Medical Devices and In Vitro Diagnostics
Expected Capacity: Weekly availability required.
CAT Tool: MemoQ version 12.5 or higher (mandatory; license provided).
Additional Project Information:
Translation tasks are paid per word.
Copy Edit tasks are paid either per hour or per word, depending on the project scope and volume.
For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered.
Follow-up tasks may include reviewing QA feedback and addressing client feedback on issues flagged during quality checks.
These follow-up activities are covered within the initial scope of the assigned task and will not require a separate PO.
Any tasks outside the initial project scope, or assignments for projects in which you were not originally involved, will be covered by a separate PO.
Before Applying
Please note that an assessment will be part of our onboarding and quality procedure. Candidates will be required to complete the standard Medical Devices assessment. Please only apply if you are willing to complete the assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including:
Total years of professional translation experience.
Years of experience specifically in Medical Devices and In Vitro Diagnostics.
Examples of medical documentation and content types translated.
Your experience with memoQ (please specify the version used).
Your experience performing both Translation and Copy Edit.
Your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
УдалённоБолгария; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Reports to: Manager, Renewals
This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager.
What You’ll Do
Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure.
Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next.
Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations.
Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule.
Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified.
Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment.
Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving.
Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework.
Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting.
Prioritize tasks with guidance from more senior team members to drive quality, timely results.
Contribute to team goals by working collaboratively with peer RM’s.
What You’ll Bring
Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms.
Developing understanding of GitLab's way of working, values, and high-performance culture.
Awareness of GitLab's remote work best practices.
Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction.
Strong attention to detail and organizational skills; comfortable managing many renewals at once.
Clear written and verbal communication skills.
Ability to follow defined processes and frameworks while flagging exceptions appropriately.
Collaborative mindset and openness to feedback and coaching from senior teammates and manager.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
About the team
The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Tbilisi, Georgia; Buenos Aires, Argentina; Spain; Serbia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Junior Pa
rtner Account Manager
(fluent in
Spanish, Russian,
and
English
) to join our Quality Compliance team in Content & Service Quality Operations department.
Your main tasks will be:
Independently managing operational and analytical tasks from goal setting through to execution and result control;
Analyzing statistics, reports, and key partner performance metrics to identify quality improvement opportunities;
Developing and implementing quality sufficiency and strategies in collaboration with the team and cross-functional stakeholders;
Supporting and managing partners in Bitrix CRM, including handling complex and non-standard requests;
Contributing to the improvement of partner-related processes and tools (CRM, reporting, files, internal guidelines);
Collaborating with internal teams to achieve shared goals related to efficiency and cost optimization.
We expect from you:
Proficiency in
Spanish
and
Russian
(reading, writing, ability to communicate) - C1+;
Proficiency in
English
(reading, writing, ability to communicate) - B1+;
Excellent communication skills;
Experience in negotiating, working with contractors, partners, working with claims;
Confident work with data in tables (Google Sheets, Excel);
Advanced user of Google Workspace.
What do we offer:
REMOTE OPPORTUNITY
to work full time;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences and meetings;
Corporate discount for
English lessons
;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for merch, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: London, United Kingdom; Berlin, Germany
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a highly skilled and innovative Software Sales Value Engineer to join our sales team. The ideal candidate will possess a unique blend of technical expertise, sales acumen, and customer-centric focus to help our clients realize the full value of our software solutions. This role is instrumental in driving customer success by aligning our products with their business needs, demonstrating the value proposition, and guiding them through the sales process to achieve mutually beneficial outcomes.
Solution Consulting: Collaborate with sales Account Directors and prospective clients to understand their business objectives, challenges, and requirements. Translating them into tailored software solutions.
Value Discovery: Conduct deep-dive discovery sessions with clients to uncover their key pain points, value drivers and articulate how our software can address their specific needs and deliver measurable value.
Value Proposition Development: Develop compelling value propositions, business cases, and ROI analyses to demonstrate the tangible benefits and return on investment (ROI) of our software solutions, tailored to the unique needs of each client.
Support Solution Demonstration: Leverage technical expertise to deliver persuasive and insightful software demonstrations, proofs of value (POVs) that showcase the value and capabilities of our software solutions in solving client challenges and driving business outcomes.
Technical Validation: Work closely with product management and engineering teams to validate technical feasibility and alignment of proposed solutions with client requirements, ensuring a seamless transition from pre-sales to implementation.
Sales Enablement: Provide ongoing training, guidance, and support to sales teams on positioning, messaging, and selling software solutions based on value-based selling principles, industry best practices, and competitive differentiation.
Customer Advocacy: Serve as a trusted advisor and advocate for clients throughout the sales cycle, building strong relationships, addressing concerns, and proactively addressing any technical or business-related issues to ensure customer satisfaction and retention.
Continuous Improvement: Stay abreast of industry trends, market dynamics, and competitive landscape, and actively contribute insights and feedback to product development, marketing, and sales strategies for continuous improvement and innovation.
Requirements
Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field.
3 to 5 years of experience in enterprise technical sales, solution consulting, or pre-sales engineering roles within the software industry.
Deep understanding of software architecture, cloud technologies, and SaaS solutions, with the ability to translate technical concepts into business value propositions.
Proven track record of successfully delivering complex software demonstrations, POCs, and value-based presentations to diverse audiences, including C-level executives and technical stakeholders.
Strong analytical and problem-solving skills, with the ability to assess client needs, analyze data, and develop strategic recommendations to drive sales outcomes.
Excellent communication in
both German & English
, presentation, and interpersonal skills, with the ability to build rapport, influence decision-makers, and navigate complex sales cycles.
Self-motivated, results-driven, and customer-focused with a passion for driving customer success and achieving business objectives.
Familiarity with sales methodologies, CRM systems (e.g., MEDDPICC, Salesforce), and project management tools is a plus.
Relevant certifications such as Microsoft Certified: Azure Solutions Architect, or equivalent are advantageous.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus, company stocks and regular salary reviews
Premiums for the private pension plan (
BAV
) up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to
lease an e-bike
(Germany only)
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time with up to 50% home office
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Intellias
Meet your recruiter
Mariia Savchenko
mariia.savchenko@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
JavaScript Engineer (Angular)
Senior
Porto, Portugal
Remote
APPLY NOW
REFER A FRIEND
For decades we are champions of the mobility industry. With our smart mobility solutions, we connect businesses and lives across Europe. Our fuel cards, tolls, and refund secure mobile solutions are working on the base of Europe’s biggest station network. We enable true borderless logistics and transportation, payment, and fleet management solutions.
What project we have for you
Now we are progressing to the next level: in times of digitization and climate change, our company aims to continue its tradition as the one mobility service provider that keeps its customers driving.
Become part of a dedicated and professional team that helps shape commercial mobility throughout Europe.
About the project:
• You will work as part of a Scrum software development team with members from Romania, Germany, and Ukraine who design and implement software that focuses on the topics of user management, customer master data, and alike
• You will work on frontends used by customers which
o are Angular-based
o use REST backend APIs provided by Java-based microservices
o run in the Azure cloud
• You will be part of the Customer Product Services organization, which consists of multiple software development teams and focuses on delivering high-quality software services for the customers, reachable via the web
What you will do
Take responsibility for the whole process of developing a user-friendly and versatile web applications
Developing framework libraries to be used by other teams in the same product
Migrating from legacy applications (other UI technologies and data center)
Create Unit and Integration tests to ensure the quality of code
Creating well-written documentation
Be a part of the Scrum team
What you need for this
5+ years of Application design/development experience as a Frontend Developer
Be an accomplished developer that specializes in Angular and TypeScript (ES5, ES201)
Knowledge of interface technologies (e.g. HTTP, REST)
Familiarity with UI/UX design
Experience in working in a Scrum team
Proven experience in developing in a CI/CD environment with test automation
Upper-intermediate (B2) level of English
Nice to have:
High level of initiative and creativity, forward-looking, structured way of working, and high level of commitment
You are interested in continuing education and want to be part of a team. Thinking outside the box comes naturally to you
Higher Education:
Degree in computer science, or comparable education and relevant work experience as a developer
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Angular
TypeScript
Location: Worldwide; Serbia; Spain; Georgia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a Senior Frontend Developer.
Your main tasks will be:
Development of new functionality for a website using React;
Changing existing functionality;
Optimizing system speed;
Design of technical solutions.
We expect from you:
Working experience with TypeScript;
Experience and understanding of the practical application of SOLID principles;
Theoretically (or practically) familiar with FRP;
Familiar with the nuances of the HTTP(S), WS(S) protocols;
Experience in spliting technical specifications into subtasks and solving them independently;
Knowledge and understanding how native UX/UI components look and behave;
Experience in code review
Experince with RxJS
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Georgian office; Yerevan, Yerevan, Armenia
About Lineate
Lineate is a US-based international software development company with over two decades of experience.
From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results.
We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently.
Our expertise falls into three main categories:
Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG.
Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions.
Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines.
Our goal is not just to build technology, but to build the future operating model for our clients.
Requirements
6+ years
of professional software engineering experience.
Strong hands-on experience with
Node.js, TypeScript, and React.js
, with a backend focus.
Practical experience with
Agentic Development
and AI-assisted development tools.
Solid experience with
AWS
cloud services.
Strong understanding of
microservices architecture
, REST APIs, and distributed systems.
Experience with SQL/NoSQL databases, CI/CD, and automated testing.
Ability to independently design, develop, and deliver scalable software solutions.
We offer
Freedom to Develop - equal opportunity to learn and grow professionally
Clear career and professional path, strong performance management system
Social Benefits Package
Equipment
English lesson
Gym membership
All the advantages of working in an international IT company
Flexible vacation time
Fun and inclusive in-person and digital events
Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by labor legislation. All employment is decided based on qualifications, merit, and business ne
ed. Learn more about Lineate at our website: www.lineate.com
Location: sousse, Tunisia; Tunis, Tunisia
Workplace: on-site
Fully On-site
About the Role
We are looking for a proactive and experienced
Talent Acquisition Specialist
to join our team and support our organization's continued growth.
In this role, you will take ownership of the full recruitment lifecycle, managing hiring processes across multiple business functions, including Finance, Logistics, IT, HR, Marketin, and other areas of the business.
This is an opportunity for a hands-on recruitment professional who enjoys working independently, building strong stakeholder relationships and contributing to a dynamic, mission-driven organization.
Key Responsibilities
Own the full recruitment lifecycle
, managing vacancies from initial intake and sourcing through candidate selection, offer negotiation and acceptance.
Partner with hiring managers
to understand business needs, define role requirements, establish success criteria and align on recruitment strategies.
Source and engage talent
through multiple channels, using proactive sourcing techniques, Boolean search and creative outreach approaches.
Screen and assess candidates based on their skills, experience, motivation and alignment with the organization's values and culture.
Coordinate interviews, facilitate feedback collection and support informed and timely hiring decisions.
Build and maintain talent pipelines, particularly for specialized and hard-to-fill positions.
Provide recruitment market insights and advise stakeholders on talent availability, compensation benchmarks and hiring timelines.
Ensure consistent and transparent communication with candidates throughout the recruitment process.
Maintain accurate and up-to-date recruitment records in the Applicant Tracking System (ATS).
Proactively identify and address recruitment challenges, recommending solutions and process improvements.
What We're Looking For
2–5 years of experience
in full-cycle recruitment, gained in an in-house or agency environment.
Demonstrated ability to independently manage multiple recruitment processes simultaneously, from intake to successful placement.
Experience recruiting across different business functions, ideally including both technical and non-technical roles.
Hands-on experience with at least one Applicant Tracking System (ATS).
Fluency in both English and French is a must.
Strong sourcing capabilities, including Boolean search and proactive candidate engagement.
Good understanding of recruitment methodologies, candidate assessment, interview processes and offer negotiation.
Excellent communication and interpersonal skills, with the ability to build trusted relationships with candidates and stakeholders.
Strong organizational and prioritization skills, combined with a high level of ownership and attention to detail.
Ability to work autonomously in a fully on-site environment.
Why Join Us?
You'll have the opportunity to take ownership of diverse recruitment projects, collaborate with stakeholders across multiple functions, and make a tangible contribution to the organization's growth by bringing the right talent on board.
-
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
The Finance team supports all financial activities in 10 countries, 9 of them in Africa. As part of the global finance team, you will run payment cycles across multiple countries and make them faster and more accurate. You’ll also support country finance operations, working closely with the rest of the Finance team.
You are a great candidate for this role if you have hands-on payments experience, strong numerical skills, learn new systems quickly, and already use technology and AI tools to work smarter.
Reports to:
Finance Manager
Level:
Officer
Location:
This role is open only to candidates based in Rwanda, DRC, Malawi, Kenya or Uganda, where we can employ you directly through a GiveDirectly entity.
Travel Requirement:
Must be able to travel 1-2 times per year to one of our countries of operation for team retreats or colocations
What you’ll do:
Payments and treasury
Run payment cycles in multiple countries end to end: preparing, validating and issuing payments, and resolving exceptions and failed payments quickly.
Reconcile payments with bank and mobile money statements, and investigate and clear any differences.
Support account funding, cash forecasting, and FX across multiple currencies to ensure payments are never delayed.
Work with banks, mobile money operators and country teams to fix payment and funding issues.
Improve and standardise payment processes across countries, and document them in clear SOPs.
Use automation and AI tools to improve payment accuracy, speed and reporting.
Country finance operations
Support country finance operations, e.g., petty cash counts, asset counts, and finance liaison with authorities on tax and statutory filings.
Support the wider Finance team as needed to meet department goals.
Risk and compliance
Apply strong controls in every payment process, including maker-checker, audit trails and segregation of duties.
Handle recipient and payment data securely, and flag fraud risks early.
Understand and implement compliance requirements from tax regulators and payment partners.
Support in-country audits and special reporting to donors and regulators on request.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
A bachelor’s degree in finance, accounting or a related field, or equivalent experience. A professional qualification (ACCA, CIMA, CPA or similar, completed or in progress) is a plus.
2+ years of professional experience in accounting or finance, including at least 1 year running payments. For example: bulk or high-volume disbursements, bank and mobile money transfers, payment reconciliations and fixing failed payments.
Strong numerical skills and close attention to detail. You can reconcile large datasets accurately under deadline pressure and catch errors before they reach recipients.
Advanced Excel or Google Sheets (e.g. XLOOKUP, SUMIFS, pivot tables, data validation), and experience with finance and payments software (e.g. Intacct, Tipalti, Emburse, QuickBooks, online banking platforms).
You use AI tools (e.g. Claude, ChatGPT) every day to work faster and better, for example to analyse data, draft procedures or investigate exceptions. You check AI output carefully and handle sensitive data responsibly.
You learn quickly and do well in a fast-paced, high-volume environment where priorities and processes change often.
Fluent English. Working knowledge of French or Portuguese is an advantage.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no-negotiation policy to ensure we are paying staff equitably across roles.
Read more about our compensation philosophy
here
.
The compensation for this role across the various locations is as shown below:
Kenya:
Base Salary: $16,030
Bonus at Target Performance: 10%
Rwanda:
Base Salary: $13,810
Bonus at Target Performance: 10%
Uganda:
Base Salary: $14,840
Bonus at Target Performance: 10%
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A supportive team that works hard and cares hard
A robust health benefits plan (exact details will vary by country)
Flexible paid time off that staff is encouraged to take
Allowances for desk set-up and learning and development
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile industry.
Helix is our flagship Ad-Network team of around 60 top-tier engineers and data scientists spanning backend, mobile SDKs, data engineering, infrastructure, and AI. Helix has evolved beyond powering Voodoo's own gaming portfolio—our technology is now directly integrated into games from external, third-party publishers worldwide.
Operating across millions of third-party devices in real-time bidding environments creates unique technical challenges around SDK performance, ultra-low latency, and intelligent automation.
Within Helix, you’ll join the AdExperience squad—a focused team of Senior Product Managers, QA/Release Engineers, and five exceptional Senior Engineers specialized in backend and mobile SDK development. Together, you will push the boundaries of iOS SDK architecture and champion modern, agentic AI workflows to set new industry standards.
ROLE
We’re looking for a visionary and talented Senior iOS Engineer to join our dynamic, passionate, and committed to excellence team at the forefront of advertising technology!
As a Senior iOS Engineer, you will drive the development of cutting-edge SDKs, influencing the experience of millions of users across diverse devices. A pivotal member of our engineering team, you will help shape the direction of our iOS technical efforts while serving as a high-impact, hands-on individual contributor.
- Technical Vision & Code Standards: Guide the technical direction for our iOS projects. Drive innovation, establish architectural best practices, and ensure the highest standards of code craftsmanship across our codebase.
- AI Usage & Agentic Workflows: Raise the bar in AI adoption across the team—actively integrating agentic workflows, LLMs, and AI-driven automation tools to solve complex challenges and elevate developer productivity.
- Code Excellence: Craft robust, maintainable, and high-performance code that sets industry benchmarks as a senior hands-on individual contributor.
- Collaborative Code Reviews: Actively participate in thorough code reviews, fostering a culture of continuous technical improvement and knowledge sharing within the engineering team.
- Architectural Decisions: Make critical decisions regarding the architecture and technical stack of our iOS SDKs and applications to ensure long-term stability and scalability.
- Quality Assurance: Guarantee the enduring quality and reliability of our iOS projects through rigorous testing, performance profiling, and continuous integration practices.
PROFILE
- 6/7+ years of experience in mobile software development.
- 5 years minimum in Swift.
- Strong proficiency and proactive mindset towards leveraging AI technologies (e.g., agentic AI, LLMs, AI coding assistants) to enhance software development efficiency and code quality.
- Excellent problem-solving, critical thinking, and communication skills.
- Demonstrated ability to make critical technical decisions independently.
- Extensive experience in writing robust, maintainable, and high-performance Swift code.
- Writing efficient unit tests, integration tests, and UI tests.
- In-depth knowledge of iOS development tools, frameworks (SwiftUI, Combine, and CoreData), and best practices (MVVM, Protocols, Delegates).
- Excellent level of spoken English.
NICE TO HAVE
- Previous experience in the AdTech industry or in mobile ads integration.
- Experience with SDK development and a deep understanding of the challenges and opportunities in this space.
- Experience in Objective-C, Kotlin, Node.
- Practical experience setting up or customizing AI developer agents and automated AI workflows.
- Experience in optimizing App performance, reducing memory footprint, and decreasing package size.
- Experience in deploying iOS frameworks on CocoaPods.
- Experience in deploying iOS applications with CircleCI and Fastlane.
- Working knowledge of remote APIs, concurrency, layouts, transitions, animations.
OUR STACK
⧫ Xcode ⧫ Swift ⧫ Objective-C ⧫ SwiftUI ⧫ Combine ⧫ CoreData ⧫ GitHub ⧫ CocoaPods ⧫ CircleCI ⧫ AWS ⧫ AI Coding Tools & Agentic Workflows
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: Remote
Workplace: Remote
ABOUT INJECTIVE LABS
Injective Labs is trailblazing a new dawn for Web3 enabled finance. We are the core contributors to Injective, one of the fastest growing blockchains in the industry.
Injective provides an interoperable smart contracts platform that is optimized for building decentralized finance applications. Interoperability is at the core of Injective, which is natively integrated with chains such as Ethereum, Cosmos and Solana. Developers can rapidly launch premier financial applications suited for mass adoption using Injective’s infrastructure and specialized DeFi primitives such as the world’s first fully on-chain order book.
Our team has decades of experience spearheading the largest financial institutions and tech organizations. Injective is incubated by Binance and is backed by leading firms such as Jump Crypto, Pantera and Mark Cuban.
ABOUT THE ROLE
We are looking for an accomplished Golang/Blockchain Engineer who is able to fit into an existing highly-skilled global dev team.
RESPONSIBILITIES:
- Build, maintain and test core components on our Cosmos-SDK protocol including our decentralized orderbook, trade execution coordinator, order matcher, and Layer-2 execution environment.
- Write open-source Golang clients that allow users to interact directly with our protocol and smart contracts.
- Build high performance REST & WebSocket APIs to power our exchange frontend as well as programmatic traders
WHO YOU ARE:
- Worked on at least two production Golang codebases that are reasonably large and performant
- Familiar with Geth or Erigon
- Strong knowledge of Go idioms and libraries
- Strong knowledge of CS fundamentals such as data structures and API design
- Strong understanding of blockchain
- Ability to communicate technical concepts with other technical and non-technical team members
NICE TO HAVE
- Experience with Cosmos-SDK/Tendermint
- Experience with Ethereum/Solidity (bonus points if you've worked with Layer-2 before!)
- Knowledge of financial instruments and markets
WHY WORK WITH US?
- Competitive salary and INJ token award
- Unlimited PTO
- Equipment
- Home Office Stipend
- Flexible working hours
- Opportunity to work on cutting-edge blockchain technology in the finance industry
- Collaborative team culture with opportunities for professional growth and development
- Global team meet ups
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
We will only contact candidates using emails from the @injectivelabs.org http://injectivelabs.org domain. If you are approached by any other account or domain regarding this position, it was not sent by us. Please stay cautious and report any suspicious communication.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Financial Crime Quality Assurance (QA) team at OKX is part of the Compliance Assurance function and is responsible for reviewing and rating the quality of AML Transaction Monitoring alert disposition and Financial Crime Investigations performed by the Global Financial Crime Investigations Team. We are a team of risk-focused compliance experts who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle.
About the Opportunity
This is an exciting opportunity to join the Compliance Assurance Function of a regulated crypto business. As a QA Analyst, you will be responsible for conducting quality reviews of financial crime investigations, assessing investigator decision-making, and ensuring compliance with AML/CFT requirements, internal policies, and quality standards. You will work closely with Operations, Team Leads, and Product teams to drive continuous improvement, strengthen investigation quality, and support the effectiveness of the firm's financial crime controls.
What You’ll Be Doing
Quality Reviews
– Conduct daily independent QA reviews of investigator and Sanctions casework, including Transaction Monitoring, Name Screening, EDD, and other AML investigations. Evaluate accuracy, completeness, adherence to AML/CFT policies, regulatory requirements, internal procedures, and the quality of case narratives. Assess whether investigative decisions are well-supported, risk-based, and appropriately documented, including escalation and disposition outcomes. Identify defects, document findings, and provide clear, constructive feedback to investigators and team leads.
Stakeholder Collaboration
– Partner closely with the Financial Crimes Operations team, Team Leads, Product teams, and other stakeholders to communicate QA findings, discuss quality trends, resolve process gaps, and ensure consistent interpretation of policies and quality standards. Build strong relationships across AML and other cross-functional teams to support a holistic approach to compliance and risk management.
Quality Calibration & Internal QA Meetings
– Participate in and facilitate regular QA calibration sessions to review complex or borderline cases, discuss grey areas, align on scoring methodology, and ensure consistency in quality evaluations across the QA team. Share key findings, emerging typologies, regulatory expectations, and best practices to improve review quality and reduce subjectivity.
Performance Monitoring & Reporting
– Monitor investigator quality performance, analyze QA findings and recurring error trends, and prepare regular quality reports and dashboards. Identify systemic issues, emerging risks, root causes, and opportunities to strengthen controls and support management decision-making.
Coaching & Quality Improvement
– Provide timely and actionable feedback to investigators and team leads to improve investigation quality, strengthen analytical skills, and enhance case documentation. Act as a Subject Matter Expert (SME) for AML investigations by providing guidance on complex or high-risk cases, typologies, and regulatory expectations. Support remediation activities by validating corrective actions and tracking quality improvements over time.
Policy & Process Compliance
– Ensure all reviews are conducted in accordance with internal AML/CFT policies, regulatory requirements, quality frameworks, and standard operating procedures. Escalate potential compliance risks, control weaknesses, or systemic issues identified during QA reviews.
Continuous Improvement & QA Framework
– Support continuous improvement by recommending enhancements to investigation procedures, QA methodologies, workflows, scorecards, sampling frameworks, training materials, and quality controls. Contribute to AI-enabled quality tools such as QA Copilot and participate in UAT, process validation, and implementation of new quality initiatives.
AML
Projects & Program Enhancements
– Participate in AML-related projects, initiatives, and program enhancements as required. Provide QA expertise and support cross-functional initiatives aimed at strengthening AML controls, processes, and overall program effectiveness.
Ad Hoc Responsibilities
– Perform additional assignments and special projects as delegated by the supervisor, including process improvement initiatives, training support, root cause analysis, documentation updates, and cross-functional projects to strengthen the overall quality program.
What We Look For In You
Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. ICA, CAMS) is an advantage
5-7 years of experience in a compliance, legal or regulatory role within financial services, fintech is required
Prior experience in the cryptocurrency or digital asset industry is highly preferred, including familiarity with blockchain analytics tools (e.g. Chainalysis, Elliptic, TRM Labs) and crypto-specific financial crime typologies
Strong understanding of AML/CFT regulations, financial crime investigations, transaction monitoring, and QA methodologies, with the ability to evaluate investigation quality, assess decision-making, and ensure compliance with regulatory requirements, internal policies, and quality standards
Strong analytical ability, with the capacity to assess regulatory obligations, identify gaps and produce well-reasoned written analysis
High attention to detail and the ability to maintain accurate records and produce consistent, high-quality documentation
Fluent in English with clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
About the role
When a farmer gets in touch at 3am because a herd needs moving or a virtual fence isn’t holding, they need someone who understands what’s at stake and can get them to a fix. You’ll lead the teams that make that happen.
We’re looking for a Senior Manager to lead Customer Experience across APAC. Based at our Customer Experience centre of excellence in Auckland, you’ll lead a growing team of 40+ Support Specialists through five leaders, including our Customer Experience Shift Leads and an Enterprise Customer Experience Lead you’ll hire.
You’ll lead two teams:
- Tier 2 is our 24/7 human support team. It primarily supports APAC and covers the US and South America when their local teams are offline. AI handles Tier 1, so the issues that reach your team are often more complex and technical. You’ll build the team’s confidence and capability to diagnose and resolve more of those issues directly.
- Enterprise is a new team you’ll build with the lead you hire. Together, you’ll design how we support our largest and most complex customers, from onboarding and regular health checks to spotting risk early and getting expert help to customers when something goes wrong.
You’ll co-own APAC Customer Experience strategy with regional and Customer leadership and turn it into a 6 to 12 month roadmap and operating plan. You’ll make the calls on priorities, team structure, staffing and ways of working, and own the results across customer satisfaction, response and resolution times, quality, escalations and cost to serve.
You’ll work with Field, Technical Support, Product, Engineering and AI to make the whole support experience work better. You’ll spend time with farmers and ranchers on farm, at events and at our R&D farm, then bring what you learn back into how we support customers and what we build next.
What your day could look like
- Defining what an epic customer experience looks like at Halter, then building the standards, coaching and habits that make it happen on every shift.
- Co-owning APAC Customer Experience strategy and turning it into a clear 6 to 12 month roadmap.
- Coaching your Shift Leads to run high-performing teams, setting clear expectations, and holding the bar across every shift.
- Hiring the Enterprise Lead, then designing and building the Enterprise support model and team with them.
- Making sure everyone gets a world-class experience, whether they're an APAC customer or another region you're covering out-of-hours.
- Jumping on the complex, high-impact, or high-risk stuff, and using those moments to coach the team.
- Building Tier 2’s technical capability so more complex issues are resolved quickly and independently.
- Owning coverage, rostering and capacity so the 24/7 operation keeps pace with global growth.
- Spending time on farm with customers, with our field reps, and at our R&D farm
- Partnering with our field teams on customer health, and feeding what you're seeing back to Product, Engineering, and the AI team.
- Working alongside leaders in our other regions, shaping how we do support globally.
Who we're looking for
- Experience leading multiple customer-facing teams through other leaders or managers.
- Experience in a 24/7, multi-time-zone or technical support environment.
- Experience building a new team or service model from scratch, ideally an Enterprise, key account or strategic customer function.
- Experience with both proactive and reactive customer support models.
- A track record of building capability and lifting performance over time.
- Experience co-owning strategy and turning it into measurable outcomes.
- A track record of owning and improving support metrics, with strong data skills and sound judgement across operational, customer and technical priorities.
- Experience working cross-functionally with Product, Engineering, AI, Field or Technical Support.
- The ability to influence leaders and stakeholders outside your reporting line.
You'll crush this role if you
- Can think strategically while staying close to customers and operational detail.
- Build and grow leaders, not just individual contributors.
- Create clarity across teams with different priorities and operating rhythms.
- Get stuck into hard problems and build systems that stop them coming back.
- Run on data, using it daily to make decisions, spot patterns and improve outcomes.
- Care about the whole customer experience, even when parts of it sit outside your direct ownership.
- Thrive in speed and ambiguity, and make good calls with half the picture.
- Think big but start small, getting a scrappy first version out, testing it and scaling what works.
- Are already AI-first, using new tools to make teams faster, sharper and more capable.
- Last but definitely not least; Are customer obsessed. You care deeply about farmers, ranchers and their animals, and you won’t settle for “good enough” when it comes to their experience.
Bonus points if you have
- Experience leading a regional or global Customer, Support, Success or Operations function.
- Experience leading an overnight or 24/7 function.
- Experience with hardware products or field-deployed technology.
- An understanding of the farming or livestock industry.
- Startup or high-growth experience.
- Familiarity with tools like Intercom, Salesforce, or similar.
- Experience with AI support tooling and human-in-the-loop workflows.
- Experience in agtech.
Why our team loves working at Halter
- Dedicate yourself to solving real-world problems alongside an epic team in a culture designed around growth.
- A genuine and shared connection to our mission to make a difference in the world.
- The pride of joining an iconic New Zealand technology company. The excitement, risk, and reward of a high-growth technology scale-up on the global stage.
- Our ideas are truly valued, we are able to move fast, and our impact is real.
- State-of-the-art, dog-friendly office that’s been thoughtfully designed right in the heart of Auckland city. Did we mention dogs and cows?
- Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
- We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Delicious snacks and drinks are available for your daily flow.
Our Office First Approach
There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams.
Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.
We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.
Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
About the Department
Cloudforce One
is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation.
Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team analyzes these unique data points at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers.
About INTERDICT
I.N.T.E.R.D.I.C.T.
(Identify, Neutralize, Triage, Engage, Respond, Disrupt, Integrate, Contain, Threat Hunting) is Cloudforce One's unified operational security organization responsible for identifying, analyzing, and responding to threats targeting Cloudflare and its customers. INTERDICT encompasses three main sub-functions:
Cloudflare Managed Defense (CMD):
Network and application security monitoring for 'Under Attack' mitigation support.
PhishGuard:
Managed email threat detection and response service.
Detection Engineering:
ML model development and detection optimization.
Together, INTERDICT provides comprehensive
24×7×365 protection
across email, application, and network threat surfaces.
Role Summary
As a
Senior Response Engineer
within the Cloudflare Managed Defense Center (CMDC), you will serve as a subject-matter expert and technical escalation point for threat mitigation across Cloudflare’s strategic enterprise customer base. In this role, you will lead the response to sophisticated, multi-vector cyberattacks spanning OSI Layers 3, 4, and 7, operating beyond standard playbooks to diagnose anomalies, engineer custom mitigations, and stabilize mission-critical infrastructure under fire.
Beyond active incident command, you will act as a force multiplier: architecting customer-specific defense strategies, authoring and refining automated detection logic, mentoring Tier 1 and Tier 2 engineers, and collaborating directly with Cloudflare Product and Engineering teams. We are looking for an experienced, high-ownership technical leader who excels during high-stakes incidents and is passionate about mentoring others while advancing threat mitigation at scale.
CMDC operates 24×7×365.
This role participates in a regional shift rotation and on-call escalation rota including periodic weekend and public-holiday coverage as part of a follow-the-sun model across AMER, EMEA, and APAC.
Role Responsibilities
Act as the technical lead and incident commander during high-impact, multi-vector security events, designing and deploying bespoke mitigation strategies when standard runbooks do not suffice.
Perform deep-dive forensic analysis into complex Layer 3/4 and Layer 7 traffic anomalies, identifying zero-day attack patterns, sophisticated bot networks, and novel evasion techniques.
Apply advanced mitigation strategies and filter malicious traffic using Cloudflare’s core security suite, including Magic Transit, Web Application Firewall (WAF), and Advanced Rate Limiting.
Lead technical communications and incident bridge calls with enterprise C-level executives, principal network engineers, and security teams during critical events, clearly articulating root causes, impact assessments, and remediation paths.
Monitor and investigate proactive security alerts across internal telemetry systems to rapidly triage incoming events, assess blast radius, and validate threat severity.
Adhere to and champion strict customer SLAs for alert response times, event analysis, and clear executive reporting.
Mentor and elevate Tier 1 and Tier 2 engineers through structured shadowing, technical post-mortems, and internal training.
Partner with internal Engineering and Product teams to translate operational attack trends into prioritized platform enhancements, tool feedback, and automated detection logic.
Role Requirements (Must-Have Skills)
A minimum of 6–8 years of hands-on experience in a high-volume Security Operations Center (SOC), Managed Detection and Response (MDR), network engineering, or incident response environment dealing directly with live threat mitigation.
Comprehensive knowledge of networking principles and internet infrastructure, including TCP/IP, UDP, ICMP, DNS, BGP routing mechanics, and edge network design.
Deep expertise in Layer 7 protocols and web architectures (HTTP/1.1, HTTP/2, HTTP/3, TLS handshakes/ciphers, reverse proxy models, and API security).
Experience analyzing network traffic data for anomaly detection and designing, tuning, and executing advanced mitigation strategies against L3/L4 and L7 attacks, including bespoke countermeasures when standard playbooks are insufficient.
Advanced proficiency in packet capture and network traffic analysis using tools such as tcpdump, Wireshark, or tshark to isolate anomalies and dissect malformed or novel payloads.
Practical experience analyzing and mitigating security incidents using AI and machine learning tools, paired with the hands-on capability to build and integrate custom tooling that improves operational workflows, accelerates log telemetry analysis, and defends against AI-driven botnets and adversarial edge attacks.
Proficiency in using the command line (Bash shell) alongside general system administration literacy across Linux, Mac, or Windows environments.
Proven experience commanding incident bridges, making decisive risk-tradeoff decisions, and maintaining composure while managing enterprise stakeholders during high-pressure crises.
Nice-to-Have Skills
Direct experience querying large-scale distributed logging and analytics systems using SQL, GraphQL, ClickHouse, or SIEM platforms (Splunk, Elastic, Sumo Logic).
Hands-on experience defending against advanced persistent threats (APTs), credential stuffing, scraping botnets, or application-layer bypass attacks against major CDNs/WAFs.
Relevant industry certifications, such as CISSP, CCNP/CCIE, or advanced GIAC credentials (e.g., GCIA, GCIH, GNFA).
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco, CA, USA
About the Role
We are hiring for a Sr. Product Marketing Manager for Chime’s Lending product ecosystem. In this role, you’ll own how we bring to market and position Chime’s growing personal loan product to deliver clear, compelling value for our members. This is an individual contributor role reporting to the Head of Product Marketing, Lending.
You’ll partner closely with Product, Risk, Legal, and Growth to shape product narrative, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations.
In this role, you can expect to
Own and execute go-to-market strategy for Chime’s personal loan product, from launch through iteration and scale. Establish best practices and frameworks for repeatable, high-quality product launches
Develop clear, differentiated positioning and messaging that drives customer understanding and adoption
Drive cross-functional alignment across Product, Growth, Brand, and Analytics to ensure cohesive execution
Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis
Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies
Partner with Growth and Lifecycle teams to ensure effective multichannel execution and performance optimization
To thrive in this role, you have
6–10+ years of experience in product marketing with at least 3+ years of consumer lending or regulated financial services experience, including exposure to credit risk, underwriting and loan servicing
A track record of owning end-to-end go-to-market strategy - segmentation, funnel optimization and measurable business outcomes in a performance-driven environment
Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development
Experience partnering cross-functionally with Product, Growth, Credit Risk, Brand, Analytics, Legal and Compliance
A demonstrated ability to lead through influence and drive cross-functional alignment and execution
The ability to translate complex product capabilities into clear, compelling customer narratives
A strong analytical mindset with experience using data to inform strategy and measure impact
#LI-Onsite #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$150,000
—
$208,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Remote (US); Remote - West; San Francisco, California, United States
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Job Summary
As an Underwriting Leader at At-Bay, you will be a pivotal player in our mission to transform the landscape in specialty lines insurance. In this role, you’ll own and be responsible for regional production and profitability goals for your team via our wholesale channel, managing a team of underwriters ensuring they meet their performance metrics. In addition, you must identify, establish and cultivate strong relationships with national brokerages, ensuring the effective distribution of our specialized insurance products in these higher revenue areas. This role reports to the Head of Middle Market and will regularly collaborate cross functionally with core internal stakeholders in our Underwriting, Insurance Operations, Insurance Product, Distribution, and Partnerships on strategic initiatives. You will drive growth, foster collaboration, and enhance our brand presence in the market.
Key responsibilities
:
Responsible for owning the strategy for profitable growth with new business and renewal business in your region for wholesale to achieve profitable premium and rate goals. You’ll partner with our Tech/Cyber product leader, President, Business Development and Retail teams to execute the annual regional business plan and successfully deliver results consistent with our portfolio strategy.
Responsible for delivering excellence in underwriting – at both an individual and regional leadership perspective.
Lead and execute the regional and local adaptation of national underwriting, product segment, broker engagement strategies.
Manage, coach, and create a talent pipeline for underwriters within the region.
Develop and strengthen institutional relationships with key regional broker partners to achieve revenue objectives and unlock significant growth opportunities in collaboration with regional Business Development leads.
Systematically gather and share market intelligence and pipeline insights to provide strategic analysis and identify priority targets for go-to-market engagement in collaboration with regional Business Development lead.
Regularly institutionalize market intelligence and pipeline opportunities to proactively identify key targets for further GTM engagement in collaboration with regional Business Development lead and regional security sales team
Manage and evaluate various KPIs to assess individual and team performance across regional, broker management, and underwriting performance.
Promote the company's unique InsurSec expertise by participating in industry conferences and events while regularly conducting and taking leadership roles in client and broker meetings to educate on evolving cyber risk.
Serve as a liaison to technology, security, marketing, and data teams to enhance the underwriting process and go-to-market strategy
Embody and promote At-Bay company values as a leader within your region.
Qualifications:
Bachelor's degree in Business, Finance, Marketing, or a related field
8-10 years of experience in Cyber and Tech E&O Underwriting including product development or portfolio management.
Previous management experience preferred. The ideal candidate should have a minimum of 3 years of prior management experience.
Previous experience in and qualified in handling large and complex risk segments.
A proven track record of successfully building and nurturing broker partnerships on a national and local level.
Comprehensive knowledge of commercial lines insurance products and risk management.
Willingness and ability to travel regionally as required, up to 50%.
Work Arrangement: Remote or Hybrid
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic funds delivery partners to help customers adopt Claude, through assessments, workshops, proofs of concept, and full delivery engagements. Our partner request process is the front door for all of it: an account executive (AE) requests partner support, and the request is checked against program rules and matched to a partner.
Commercial is the program's highest-volume segment, and the one where a quick introduction and the right match matter most. Automation now drafts the first match and the introduction, and a vendor delivery team handles day-to-day follow-up and tracker updates. What's left is the work that needs a person sellers trust.
You'll be the one Activations contact for US Commercial sellers once a request is in, from submission to a partner on a signed statement of work (SOW). Partner Sales Managers (PSMs) attach the partner and own the opportunity, and at their volume they move on to the next deal. You'll own the follow-through: matching and re-matching, getting AE and customer introductions to happen, handling exception requests, and working the special cases that don't fit the standard path. Decision rights are clear: the program lead sets program rules, targets, and exception policy; you apply them on Commercial requests, decide what the rules already cover, and bring the rest with a recommendation.
We're looking for a partner seller or channel operator whom sellers and partners trust, who is comfortable owning a high-volume book, and who keeps following up until each request is closed. Success in this role comes down to three things: how quickly Commercial requests move from AE introduction to customer introduction and on to a signed SOW, whether sellers know exactly who to go to and get a straight answer, and whether exceptions are handled the same way every time.
Key responsibilities
Serve as the single point of contact for the AE, the PSM, and the partner on every US Commercial request, from submission to confirmed SOW, so sellers deal with one person instead of several
Answer "Where is my request?" with the current status, the blocker, and the next step with a date, and keep each request's record accurate enough that the answer is already written down
Join the PSM pipeline and activation calls every week so requests don't slip between PSMs, and leave each call with an owner and a date on every open Commercial request discussed
Own the request and its follow-through within clear boundaries: the PSM owns the opportunity, partner attach, and getting the SOW signed; the partner manager owns the partner relationship; and you hand over cleanly to Partner Success once the SOW is confirmed
Confirm the first match that automation drafts from the partner bench, change it when it's wrong for the customer, and own the matching decision on Commercial requests; check that a partner has capacity before introductions go out, and spread work so no partner holds more open introductions than it can take
Re-match quickly when a partner declines, stalls, or is turned down by the AE, record the reason, and make sure the request has an owner in between
Review where Commercial matches are declined or lost, and turn repeat causes into changes to the matching rules
Follow up on automatically drafted introductions that an AE hasn't approved, and resolve what the escalation rules send to you; step in when a partner's booking of the customer introduction stalls, and work with the AE or their manager to unblock it
Run the regular review of aged Commercial requests, making sure each one has a recorded decision (introduction made, customer not ready, re-match, or close out) and a follow-up date
Track every Commercial request from partner named to confirmed SOW, publish the baseline for that stage, and remove the blockers that sit with Anthropic
Be the first stop for Commercial exception requests, including special order-form terms: resolve what the rules already cover, bring the rest to the program lead with the history, the blocker, and a recommended action, and log every exception consistently so approvals follow the agreed routing and can be audited later
Work through cases the standard path doesn't fit, such as small and medium business (SMB), insurance, and other segment-specific use cases, and write down how each type is handled so the next one is faster
Run tests of new funding programs, which start in Commercial, with sellers and partners, and report back what worked, what confused people, and what should change before a wider launch
Teach Commercial AEs and their managers how to request a partner, how one-click introductions work, and what the response rules are, so requests arrive complete the first time; make sure PSMs and partner managers know the stage targets, who to contact once a request is in, and how escalations work
Work with the activation systems and operations lead to turn repeat exceptions and repeat questions into rule changes or automation, so fewer requests need a person each quarter
Use Claude to prepare for pipeline calls, draft follow-ups, and summarize the state of your book, and propose the next manual step worth automating
Work US hours with a regular overlap window with the London-based program lead, and hand off cleanly so Commercial sellers have coverage across time zones
Minimum qualifications
Experience in partner sales, channel, or partner operations in B2B technology
Experience working with services partners or systems integrators: matching them to customer work, judging fit and capacity, and holding them to commitments
Experience working alongside AEs and sales managers on live deals, and able to get a response from a busy AE while keeping the relationship strong
Sound judgment on exceptions: knows the difference between a case the rules already cover and one that needs a decision, and makes a clear recommendation on the second kind
Persistent, courteous follow-through with internal and external stakeholders, and doesn't let items slip past their deadline
Clear, concise writing: short messages people act on, and escalations that give the facts, the ask, and a recommendation
Comfortable with ambiguity and rules that change often: asks good questions, writes the answer down, and applies it consistently
Works comfortably with records and reports in Salesforce
Uses Claude or similar AI tools in day-to-day work
Preferred qualifications
Experience as a Partner Sales Manager or in a closely related role
Experience using Claude specifically in day-to-day work
Experience with partner funding, market development funds (MDF), or co-sell programs
Experience with order forms and SOW workflows
Experience selling into SMB or insurance
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$170,000
—
$215,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Minneapolis, United States; Maple Grove, United States; Blaine, United States; Bloomington, United States; Anoka, United States; Apple Valley, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
УдалённоГеография найма не уточнена
УдалённоjuniorTbilisi, Georgia; Buenos Aires, Argentina; Spain; Serbia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Офисsousse, Tunisia; Tunis, Tunisia; Screen and assess candidates based on their skills, experience, motivation and alignment with the organization's values and culture
УдалённоКения, Руанда; This role is open only to candidates based in Rwanda, DRC, Malawi, Kenya or Uganda, where we can employ you directly through a GiveDirectly entity
ГибридseniorParis
УдалённоГеография найма не уточнена
Kuala Lumpur, Malaysia
ОфисseniorAuckland; Experience in a 24/7, multi-time-zone or technical support environment
seniorГеография найма не уточнена
seniorSan Francisco, CA, USA
Remote (US); Remote - West; San Francisco, California, United States
leadSan Francisco, CA | New York City, NY; Work US hours with a regular overlap window with the London-based program lead, and hand off cleanly so Commercial sellers have coverage across time zones
Minneapolis, United States; Maple Grove, United States; Blaine, United States; Bloomington, United States; Anoka, United States; Apple Valley, United States