Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 3.
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
We are looking for our next Technical Support Engineer 3 to join our Global Customer Support team, who will be dedicated to understanding and resolving complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel, identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas. Identifies and responds to customer escalations and thoroughly document every customer interaction
Responsibilities
In this role, you will:
Understands and resolves complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel. Identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas.
Communicate complex concepts to customers. Anticipates customer questions and proactively responds with suggestions
Identifies and responds to customer escalations. Effectively work multiple support channels (chat, phone, social, etc). Work on one concurrency chat.
Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role
Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution
Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers
Mentor or provide training to other team members in case management best practices.
Thoroughly document every customer interaction (email, phone, chat, side-channel communications). Thoroughly document every internal interaction (research, cross-team engagement). Captures technical details (logs, splunk queries, JIRA details, etc), and provides internal commentary, troubleshooting steps throughout the case. Follows established guidelines on tagging, categorizing, merging tickets. Contributes to Knowledge articles
Active participant in process improvement initiatives
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years of experience in a Technical Support Engineer, Application Support, or Support Engineer role, supporting complex software products or platforms
Strong programming/scripting troubleshooting skills in at least one of: JavaScript (preferably with Node.js) / Python / Java
API or enterprise software experience, including technical troubleshooting skills. Hands‑on experience with web technologies and APIs, including: REST APIs/ HTTP protocol concepts/ API testing tools such as Postman or curl / Webhooks
Solid understanding of networking and real-time communication, including: VoIP / SIP / WebRTC / TCP/UDP networking fundamentals / TLS/SSL
Strong debugging and troubleshooting skills across: Application logs and API calls, Network traces (packet captures, basic analysis), Browser developer tools (for web-based products)
Fluency in English (verbal, comprehension, listening, and writing)
Availability to work non-standard (shifts / weekend rotation), on-call rotation weekend and holiday hours.
Ability to diplomatically address customer concerns and provide feedback
Desired:
Bachelor's Degree or equivalent certifications and work experience
Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment
Basic case management experience/skills
Strong problem-solving skills and critical thinking
Location
This role will be Remote, and based in Ireland.
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
About the Role
Checkout.com http://Checkout.com is on a mission to transform the shopping experience for millions of consumers. As a senior individual contributor in mobile, you’ll help design and build the products we put in the hands of our end users.
Working hand-in-hand with our engineering team and product leaders, you’ll be crafting high-performance, user-friendly experiences, which operate at scale. Your role will extend beyond writing code - you’ll define architecture, lead technical discovery, and help us build the foundations that underpin our consumer offering.
What you’ll be doing
- Architecting and building the mobile experiences that are used directly by millions of consumers around the world.
- Owning feature development end-to-end, from discovery through to development, and monitoring through to maintenance.
- Working closely with backend teams to ensure the underlying systems we build are aligned to support our mobile product evolution.
- Championing best practices across the technical domain (testing, monitoring, release strategy, etc) to strengthen our foundations as we build our products.
- Mentoring peers, reviewing code, and contributing to the long-term technical vision for mobile development at Checkout.com http://Checkout.com.
Should have
- Solid background in mobile technologies (e.g. working with at least one of: native iOS, native Android, React Native)
- Proven track record building scalable and highly performant consumer experiences across the mobile domain
- Experience building and maintaining mobile apps or SDKs used by a large, active, user base.
- Passionate about developer experience - clear APIs, great docs, and reliability at scale.
- Excellent communication skills and experience collaborating with product, design, and backend peers.
Nice to have
- Previous experience in payments, fintech, or other security-sensitive domains.
- Exposure to PCI compliance, tokenization, or secure data handling.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: New York
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As our merchant-base, product portfolio, and global headcount continue to grow, we are currently looking for a leader for our Americas Regional Marketing; to oversee and scale marketing in the United States. This high-impact role will drive regional performance by aligning closely with local commercial leadership teams, whilst collaborating with global functional peers to adapt and optimise key programs across ABM, PR, and Field Marketing/Events for the US market.
The incoming leader will manage a growing team as well as optimising ROI on a c. $8-10 million budget for 2026. This budget will be directly managed in-market, and through incredible tight coordination with global marketing leaders, and further budgets covering Performance and Brand Marketing should can be optimised.
This person will report to the Head of North America Revenue leader, with a dotted line into the Global CMO, working closely with the broader Marketing team, and local Commercial leaders; to shape and execute our go-to-market strategy focused on priority prospects, in-pipe opportunities and cross-sell / upsell of the back book.
Role overview | Remit and Responsibilities
Amongst other duties, the incoming Americas Marketing leader will demonstrate:
- Go-to-Market Strategy: Collaborate with The Marketing Leadership Team and the Head of North America Commercial, to define and deliver integrated go-to-market strategies aligned with business goals for frontbook and back book execution.
- Executive Collaboration: Act as a trusted partner for our Head of North America Commercial, the CMO and other executive stakeholders, to develop and execute regional marketing strategies that drive impactful outcomes and contribute to business objectives. You will drive tight alignment with regional growth strategies and our global marketing plan.
- Marketing Strategy Development: Lead the development of innovative marketing strategies across all the Americas region exploring new approaches and championing experimentation to maintain a competitive edge in the rapidly evolving market landscape. With a focus on ABM, Field Marketing, Events and PR you’ll be fully versed in all aspect of integrated campaign marketing.
- Regional Marketing Leadership: Work across Commercial, Partnerships, Revenue Operations and Marketing Leaders to create cohesive and impactful regional plans. You will be responsible for designing and executing the marketing strategy and plan in the region and will need to influence other marketing leaders to deliver what’s needed to support the execution of the plan. This role will be high on influence and collaboration, optimising global spend for quality investment and planning in the market. Your success will be dependent on the ability to forge close working relationships with the Marketing Leadership Team (of which you will be a key member).
- Team Leadership: Manage and grow a team of marketers with varying areas of expertise. Foster a high-performance environment built on trust, ownership, and continuous development. Be the Checkout brand ambassador for the region, working with our partners across the organisation to build and grow the culture in the Americas market.
- Budget Management: Allocate resources strategically to maximize ROI and support the region’s commercial priorities. You’ll be accountable for delivering high impact programs that accelerate commercial results.
- Market Alignment: Stay abreast of market dynamics and industry trends, ensuring marketing efforts align with both global strategies and local preferences to drive effective engagement with enterprise customers
- Measurement and Optimization: Measure performance, and use insights to adjust strategy and improve outcomes for our Enterprise Marketing. Communicate results to stakeholders across the business
Role overview | Desired Background, Core Competencies
The ideal candidate for the role will bring:
- Experience: Over a decade in strategic B2B marketing, with a focus on ABM enterprise marketing and events management. Extensive experience in payments, fintech, or complex enterprise software sectors is highly desirable
- Communication Skills: Excellent communication skills across all levels, with the ability to effectively convey complex ideas and influence buy-in from senior stakeholders
- Leadership Skills: Track record of exceptional leadership and team management, with the ability to inspire and mentor a team of marketing professionals and cross-functional partners to achieve ambitious goals and drive impactful outcomes. Adept at steering complex projects, setting clear priorities, delegating effectively, and maintaining a keen eye on budgets
- Cross-Functional Collaboration: Incredible cross-functional collaboration skills, with the ability to build and maintain relationships with key stakeholders and drive alignment and execution of marketing initiatives across departments. Ideally with have evidenced this at scale, in matrixed/global environments
- Strategic Thinking: Strategic thinker with a proven ability to develop innovative marketing strategies, explore new approaches, and champion experimentation to stay ahead in the rapidly evolving market landscape
- Analytical Mindset: Strong analytical skills, with the ability to utilize marketing technology tools to measure the impact and ROI of marketing activities, providing actionable insights to drive continuous improvement and optimization
- Data-driven decision-making: high-proficiency in leveraging martech tools for performance and ROI tracking, as well as turning insights into tangible actions
- Innovation mindset: constantly on the hunt for innovative strategies and eager to test new tactics to connect with and provide value to our merchants
- Team spirit: a genuine enthusiasm for being an integral part in a dynamic team, seamlessly collaborating with colleagues from all corners of the globe to make an impact
If you feel that you don't meet all the requirements but think you might still be right for the role, please consider continuing in the process. We're always keen to build relationships with leaders who resonate with our mission and values.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Estonia - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. Wrike is looking for an energetic, passionate, tech-savvy, and customer-oriented Account Development Manager to help teams across the world be more successful with our product. You’ll be working with our customer base of knowledge workers to get them onboarded, help them be more productive with Wrike, and answer their questions. It’ll be your job to understand your customers' goals, offer tailored advice on best practices, and deliver Wrike value. You will be proactively reaching out to the customers and sharing the expertise on how to use the product in the most efficient way.
Our days at Wrike are fun and intense. We have a dynamic and diverse international customer base who want to be more productive and need your help taking the steps to make it happen.
You will be part of the incredible Wrike
Engagement Team
and will work alongside other talented and passionate ADMs in an environment that prizes a growth mindset, mutual support, and creative problem-solving. We are still early in our journey and are looking for people who get excited about an opportunity to “build and upgrade the car while it’s in motion.”
Your Impact:
Understand customer use cases and work processes to provide the best guidance on how to optimize Wrike usage
Proactively reach out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers)
Maximize customer lifetime by helping them unlock the most product value
Drive the adoption across the customers’ teams
Drive Net Retention via upsell and cross sell
Your Qualifications:
1+ years of work experience in a customer facing role (Customer Success, Account Management, Customer Support, etc)
Fluent English
Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
Keen business sense to discover and understand customer business objectives and pain points
Passionate about teaching/instilling knowledge in others
Willing to dive into technical details of a product to understand it thoroughly
Ready to cover the sales side of the customer interaction (delivering sales demos, negotiating price, managing the pipeline, processing and closing the deals)
Prepare to work evening shift (16:30 - 01:00)
Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, shows tact and poise under pressure when dealing with difficult interpersonal situations, the high degree of patience
Excellent organization, note-taking, and time management skills
Standout Qualities:
Energetic, critical thinker, generally curious, problem solver
Passionate about learning and improving every day, motivated to excel
Open to feedback, coachable
Strong team player
Self Starter with strong ownership skills, willing to go above and beyond the job description
Creative and innovative
Benefits & Perks:
28 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health Insurance (Employees + Dependents)
Life Insurance Plan
Utility Allowance (30 EUR/month, subject to taxation)
Fitness Plan (800 EUR/year)
Full-remote & On-demand access to Co-working space
Your recruitment buddy will be
Arjola Stejskal
, Talent Acquisition Specialist
#LI-AS1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The Senior Influencer Planning Manager is a hands-on strategic planner responsible for translating PlayStation's global influencer approach into clear, actionable plans across priority games, hardware, services, sponsorships, brand campaigns, and cultural moments.
This role will support portfolio prioritisation, audience and creator plans, global/local processes, measurement, and investment recommendations that enable the broader Influencer Partnerships team to execute with greater clarity, consistency, and impact.
Working closely with Influencer Partnerships, Brand, Media, Studios, Social, PR/Communications, Insights & Analytics, agencies, and local market teams, this role connects the planning approach to execution through strong briefs, planning tools, recommendations, and cross-functional coordination.
What you'll be doing:
Influencer Planning
Develop
planning documents, campaign frameworks, and recommendations for priority initiatives, translating audience
objectives
, business priorities, and cultural opportunities into actionable influencer plans.
Maintain planning calendars, portfolio roadmaps, intake inputs, and decision materials across influencer wo
rkstreams.
Partner
with internal insights teams, agency partners, local teams, and activation leads to
synthesise
research into clear planning implications.
Portfolio Prioritisation & Investment Strategy
Support assessment of the
appropriate influencer
support model by initiative, including full-service, lighter-touch, locally led, agency-supported, or playbook-enabled approaches.
Build planning inputs for investment and resource recommendations, balancing business impact, cultural opportunity, audience reach, market needs, and historical learnings.
Global / Local Planning Model
Coordinate early local market inputs, creator recommendations, market nuances, and feedback loops, translating them into clear global planning outputs.
Maintain shared ways of working,
planning
templates, and governance that drive global consistency while supporting local relevance.
Measurement, Learning & Cross-Functional Partnership
Maintain KPI, reporting, and learning frameworks and translate campaign performance into actionable recommendations for future planning.
Build and
maintain
planning tools, playbooks,
and knowledge resources that improve speed, clarity, and consistency.
Create concise stakeholder updates and leadership readouts, partnering cross-functionally to resolve planning needs and improve execution readiness.
What we're looking for:
7+ years of experience in influencer marketing, creator strategy, brand planning, social strategy, entertainment marketing, digital marketing, or integrated campaign planning.
Bachelor's degree in marketing, communications, advertising, business, or
a related
field; equivalent experience considered.
Strong understanding of the creator
landscape
, social platforms, gaming communities, entertainment culture, youth audiences, and emerging platform behaviours.
Experience translating audience insights, cultural signals, creator trends, and business priorities into clear campaign strategies and planning recommendations.
Experience supporting portfolio prioritisation, investment planning, measurement, and global/local ways of working in a complex or matrixed organisation.
Strong project management and communication skills, with the ability to manage multiple workstreams and synthesise complex information into clear presentations and recommendations.
Comfort working with KPIs and campaign performance data and translating results into practical planning implications.
Collaborative working style with the ability to build trust across activation teams, local markets, agencies, and cross-functional stakeholders.
AI fluency or willingness to rapidly adopt AI-enabled tools for research, trend scanning, reporting, knowledge management, and planning efficiency.
Highly organised, proactive, and comfortable operating in a fast-paced environment with shifting priorities and high-visibility initiatives.
Genuine passion for PlayStation, gaming, creators, entertainment, sports, youth culture, and the broader cultural landscape.
Benefits:
Discretionary bonus opportunity
Hybrid working model (FlexModes)
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - Spain
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff, Escalations Manager 4, of the Escalations Management team.
About the job
This position is needed to support the Escalations Management team, under the Escalations & Engagement org within Twilio's Support organization. This team ensures our customers get the most critical help they need from us at a meaningful time. The ideal Escalation Manager is an inventive and hardworking technical specialist with a positive outlook and strong desire to help customers succeed. This candidate must be equally adept at collaborating closely with internal teams to tackle complex technical issues for customers, along with handling technical, executive-level customer communications.
This position is needed to help the Support Escalations team within Twilio Support Ops to ensure our customers get the most needed help at the most important time. We believe that when a critical escalation is handled appropriately, it instills trust and strengthens our relationship with our customers.
We are hiring a EM 4 to support, empower, and assist the management team with leading a group of Escalation Managers globally. An ideal candidate is a leader who thrives in fast-paced environments and is passionate about escalation and incident management. As the EM 4 you will be the mentor, bringing out the best in your team members and helping them succeed. As the team grows, you are scaling the processes effectively. You are seeking improvements for efficiency and performance consistency across the team. You will foster a strong culture of collaboration and customer empathy in the team.
Responsibilities
In this role, you will:
Leadership:
Be the change agent, go-to person, subject matter expert for the team
Coaching & Mentoring:
Mentor or coach or train other team members on Performance, Soft Skills, Queue Management, Case / Incident Management best practices
Onboarding:
Manage onboarding & training of new team members. Creating & delivering structured training sessions
Team Improvement:
Identify training / process improvement opportunities. Create & implement trainings / solutions / process improvements accordingly. Identifies and recommends opportunities for improvement in channel engagement
Team Engagement:
Communicate openly and effectively with their team. Share updates and timely disseminate information
Queue /Escalation / Incident /Case Management:
Help advise on sensitive SDM Escalations, identify trends and blockers.
Post-Mortem Review:
Review technical post-mortems and incident reports to translate complex root causes into clear, executive-ready narratives.
Reporting: E
nsure all leadership-facing documentation clearly outlines the business impact, timeline, and remediation steps.
Project Lead:
Works with Escalation Leadership and cross-functional project managers on OKR and project deliverables. Identify pain points and propose solutions (through projects/process improvements). Drive technical projects to bring improvements on the team.
Talent Acquisition: Assist in scaling the talent pipeline by conducting interviews and participating in calibrations
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years in a client-facing technical support role, supporting customers and internal teams and partners.
Experience using industry tools (Tableau, Excel, Jira, Zendesk etc.) to search databases, create custom queries, and generate reports
Consistently exceeds all KPIs for IC performance (TTS, SLA, Backlog management)
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Proven track record of empowering team members through individual coaching, group training, documentation, project management, and process improvement.
Advanced time management skills and the ability to work well under pressure and de-escalate tense customer situations in a live environment.
Desired:
2+ Years of Experience as TSE4 in Twilio Support
Experience working in a follow-the-sun support model with remote and global teams.
Experience in implementing Agile methodologies and continuous improvement initiatives.
Experience managing multiple projects and initiatives to success.
Excellent communicator and facilitator.
Location
This role will be based in SPAIN. This role will be remote and during a
Monday-Friday shift during EMEA hours
.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
We are building a new capability that turns fragmented, noisy security logs into actionable insights. The position is full-time, 40 hours per week, with mostly remote work within Germany and monthly in-person collaboration at the Berlin office. The contract is fixed-term. Salary ranges from EUR 69,000 to 77,000 per year.
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
🤘
How do we do it?
At Click&Boat, we believe in empowering our developers to build the company's strategy and shape the future of boating. People joining Click&Boat are always delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:
Product-Focused:
Our focus is on delivering exceptional products that truly benefit our users.
Data-Driven:
We prioritize data-driven decisions to ensure our products meet user needs.
Tech for Purpose:
We believe technology is a means to solve real problems, not an end.
Full Empowerment
: Our developers are not just coders; they are strategic partners who have a direct impact on our product roadmap and company objectives.
Full Transparency
: You'll have access to the entire company strategy and be a key player in achieving our OKRs.
AI-Powered Workflows
: We believe in using the best tools to keep our productivity sailing smoothly. Our developers are equipped with top-tier AI tools. We see AI as an efficiency boost, so you can spend your time engineering smarter solutions for our end users.
Boring architecture:
we are always seeking the simplest solution for our complex challenges… and that is not simple! (
https://www.youtube.com/watch?v=msnQbIQFsw4
if you want to know more).
Diversity :
We are committed to fostering an inclusive and diverse workplace, where all individuals are valued and respected.
⭐️
The Engineering Team ⭐️
Our engineering team is currently composed of 4 agile squads, each responsible for a specific functional scope. As we expand into the US market, we will grow to 6 squads, with two new squads dedicated to building and scaling our product for US users. Together, the teams build the infrastructure, interfaces, and applications that provide a first-class experience for our users: boat owners, customers renting boats, and Click&Boat internal teams.
By joining Click&Boat, you’ll meet a team of talented, committed, and passionate engineers with a lot of product interactions. You'll have the opportunity to take ownership of projects quickly, whilst being mentored by talented senior engineers who have made significant contributions at renowned companies like Doctolib (VP of Engineering, Engineering Director & Principal Engineer) and ManoMano.
We move fast, with a lot of ownership, and are proud to tackle big problems! Being a developer at Click&Boat means more than just coding. Our developers are also responsible for preparing their features, collaborating with product managers and designers, monitoring and validating features once in production.
Our stack includes up-to-date Angular, PHP, MySQL, Symfony.
⭐️ Are you the one
we’re looking for? ⭐️
We are looking to recruit a Senior Engineering Manager who will manage
two squads.
You're a Great Fit at Click&Boat if:
You are fluent in English. French is a plus.
You enjoy delivering features that impact the company's KPIs ;
You have solid experience delivering high-quality feature ;
You have at least 5 years of experience managing a technical team ;
You enjoy supporting and coaching your individual contributors, providing regular feedback to help them grow in line with company-wide objectives ;
You feel comfortable working with various stakeholders across the company ;
You’re a clear and effective communicator with your teammates.
What We Value :
Customer Focus:
Understanding our customers and fully embracing our mission will make your journey with us exciting and fulfilling.
Curiosity Acumen:
We seek individuals who are curious and eager to learn.
Diversity and Inclusion:
We value and actively promote gender diversity and inclusion. We appreciate candidates with diverse backgrounds.
Boat Interest:
We appreciate candidates with a background or interest in boating. If you share our passion for the industry, it's a significant advantage.
Make sure to highlight these qualities during your interviews.
What awaits you on board
8 additional days off;
Lunch vouchers (Cobee);
Gym partnerships (Wellhub);
PNB Boat licence offered and exclusive discounts on your next boat trips;
Breakfast every Tuesday morning;
A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
Team-building activities.
Hybrid role based in Barcelona, with 3 days per month spent in Paris — around 6 to 9 trips per year.
Contract: Permanent position
Start date: ASAP
Ready to take the helm and drive our success? Join Click&Boat and be part of a team where your voice truly matters. Let's navigate the future of boating together!
Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
WHAT YOU'LL BRING
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Exceptional verbal and written communication abilities. Professional fluency in both Spanish and English.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (or experience in a similarly modern and highly technical industry).
- Experience translating code, technical logic and user requirements to product and engineering requirements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London; Barcelona; Geneva; Amsterdam; Madrid; Berlin; Paris; Warsaw; Brussels; Zurich; Lisbon
Workplace: Remote
ABOUT KEYROCK
Since 2017, Keyrock has been a change-maker in digital assets. We're a global, remote-first team of 200+ people across 40+ nationalities, with hubs in Brussels, London, Paris and New York.
We provide liquidity across 80+ centralized and decentralized exchanges - a position cemented by our Series C, led by SC Ventures. Today we run a full spectrum of capital markets businesses across centralized and on-chain venues: market making, high-frequency trading, options, OTC, DeFi trading desks, advisory, and asset management.
We're building toward the agentic investment banking capabilities for the era of digital finance. A proprietary agentic layer runs the mechanics of the market, so our people can focus on the work code cannot do: the deal, the relationship, and the judgement.
We're not just envisioning the future of finance - we're building it.
WHAT WE ARE LOOKING FOR
We are seeking a Head of Risk to own and develop the Firm’s risk function end-to-end. This is a senior leadership role with direct accountability for the design, implementation and enforcement of a Firm-wide risk framework across all activities.
The role requires strong quantitative risk expertise and the ability to apply rigorous methodologies to complex, real-time markets across both traditional finance and digital assets. The successful candidate will co-design the firm’s risk architecture with the COO and CIO, covering data, analytics and real-time risk aggregation.
You will have full oversight of risk across trading (spot and derivatives), treasury and investments, including exposures across CeFi and DeFi environments. This includes defining risk appetite, implementing advanced risk metrics and ensuring disciplined risk-taking across the organization.
We are looking for a leader who sets the standard, challenges the business and enforces a strong risk culture, while enabling the firm to scale.
ROLE DESCRIPTION
Quantitative Risk Framework: Develop and maintain a quantitative risk framework grounded in modern risk theory (e.g. market, credit, liquidity and systemic risk modelling), leveraging concepts such as tail risk, extreme value theory, dependence structures and stress testing
Firm-wide Risk System Architecture: Co-design and implement the Firm-wide risk management system in close collaboration with the COO and CIO, including data architecture, risk aggregation layers, real-time monitoring capabilities and reporting infrastructure across all business lines.
Cross-Asset & Cross-Infrastructure Risk Integration: Build an integrated risk view across centralized and decentralized venues, covering exchange risk, counterparty risk, smart contract risk, collateral efficiency and liquidity fragmentation.
Advanced Risk Modelling & Metrics: Define and implement advanced risk metrics (VaR, Expected Shortfall, stress scenarios, liquidity-adjusted risk, concentration risk) and ensure their consistent application across trading, treasury and investment activities.
Is plus: TradFi ↔ Crypto Risk Translation: Translate traditional financial risk methodologies into crypto-native environments, adapting models to account for 24/7 markets, fragmented liquidity, funding dynamics, on-chain transparency and new failure modes (e.g. oracle risk, protocol risk).
BACKGROUND AND EXPERIENCE
Quantitative Risk Expertise: Strong foundation in quantitative risk management, including hands-on experience with market risk, credit risk and liquidity risk modelling, ideally aligned with frameworks such as those presented in Quantitative Risk Management (McNeil, Frey, Embrechts).
Modelling & Analytical Skills: Demonstrated ability to design and implement risk models, including tail risk estimation, scenario analysis, stress testing frameworks and dependence modelling across asset classes.
System Design & Cross-Functional Leadership: Proven experience in designing or co-designing firm-wide risk systems, working closely with technology (CIO) and operations (COO) to translate risk requirements into scalable infrastructure.
TradFi + Crypto Hybrid Experience: Experience operating at the intersection of traditional financial markets and digital assets (CeFi and/or DeFi), with a strong understanding of differences in market structure, risk transmission and infrastructure.
Crypto-Specific Risk Understanding: Practical knowledge of crypto-specific risks, including exchange/custodian risk, smart contract risk, protocol risk, funding/basis dynamics and collateral management in both centralized and decentralized environments.
COMPETENCES AND PERSONALITY
- Strong drive and proactivity to continuously strengthen the risk management in a fast-growing financial institution
- The candidate reports to the COO but this is not a reporting role, but a quantitative risk management system-building role.
OUR RECRUITMENT PHILOSOPHY
We look for self-aware candidates who bring both the core skills required for the role and a deep alignment with our performance principles. We seek fiercely passionate, mission-driven people who communicate with purpose and practice proactive ownership. The perfect fit? A crypto enthusiast who prioritizes mission over ego, maintains a commercial mindset, and delivers long-term value through pragmatic flexibility.
OUR OFFER
- A competitive salary and global benefit package
- Annual Team Retreats: a yearly offsite dedicated to strategy, celebration of our wins and fun team activities
- Autonomy in your time management thanks to semi-flexible working hours=
- Fast-paced, highly intellectually stimulating working environment
- The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence
Keyrock offers you both a career and a large range of benefits that we will gladly discuss in the course of the application process.
As an employer we are committed to building an inclusive, diverse and non-discriminating work environment. We welcome employees of all backgrounds, ethnicities, genders, creed and sexual orientation. We hire, reward and promote entirely based on merit and performance.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Senior Geospatial Software Engineer
- Location: Espoo, Finland. Relocation to Finland required
- Department: Product Engineering, Solutions
- Reports to: Solutions Data Platform Team Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Senior Geospatial Software Engineer, you'll help build and run the geospatial data platform behind our analytics products. The platform ingests elevation, hydrology, building, and satellite imagery data from public and commercial providers and serves it through APIs used across the company, so the pipelines and APIs you build directly shape what other teams can rely on.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Pipeline Development: Build and maintain production pipelines that collect data from external providers, process it, and load it into our spatial databases, using established ingest patterns and adding new sources.
- Pipeline Operations: Own pipelines in production, respond to failures, and adapt ingestion when upstream providers change their schemas, formats, or access rules.
- Data Delivery: Develop and operate the REST and STAC APIs that serve this data to internal and external consumers, with stable contracts and predictable performance.
- Geospatial Processing: Process large raster and vector datasets at scale, covering reprojection, mosaicking, tiling, format conversion, and quality validation.
- Engineering Quality: Improve automated testing, CI/CD, and data quality monitoring so that releases stay safe and repeatable.
- Stakeholder Partnership: Work directly with stakeholders to agree on requirements, explain data coverage, quality, and limitations, and write the specifications and decision records that support them.
WHAT WE’RE LOOKING FOR
Must haves:
- 5+ years of Python in production, with deep knowledge of spatial indexing, coordinate reference systems, vertical datums, and large-scale raster/vector processing trade-offs.
- Strong PostgreSQL/PostGIS skills: schema design, partitioning, query tuning, and safe migrations on large live datasets.
- Experience running production pipelines on an orchestration framework (Dagster, Airflow, or Prefect), designed to fail loudly and recover cleanly.
- Experience building and operating HTTP services in Python with a modern async framework and ORM, with stable, versioned contracts.
- Confidence extending complex Python codebases with testable, production-grade code.
- Comfort with containers, CI/CD, cloud storage/messaging, and Kubernetes.
- Expert, pragmatic use of AI-assisted tools (Cursor, Claude, Copilot) to speed up routine engineering.
- Master's degree in Computer Science, Geoinformatics, Geodesy, Remote Sensing, or a related field, or equivalent depth from real-world experience.
Nice to haves:
- Experience with satellite imagery.
- Familiarity with STAC, OGC API standards, or Cloud-Optimized GeoTIFF.
- Experience integrating with public-sector or government data APIs.
- Data quality and observability tooling, for example dbt or OpenTelemetry.
- Infrastructure-as-code and GitOps experience.
APPLICATION PROCESS
- TA Interview
- Hiring Manager Interview
- Take Home Task
- Panel Interview
- Department Lead Interview
- Final Interview with SVP of Solutions
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Barcelona, Spain; Paris, France
Workplace: fully
⛵ About our Crew
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
🤘
How do we do it?
At Click&Boat, we believe in empowering our developers to build the company's strategy and shape the future of boating. People joining Click&Boat are always delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:
Product-Focused:
Our focus is on delivering exceptional products that truly benefit our users.
Data-Driven:
We prioritize data-driven decisions to ensure our products meet user needs.
Tech for Purpose:
We believe technology is a means to solve real problems, not an end.
Full Empowerment
: Our developers are not just coders; they are strategic partners who have a direct impact on our product roadmap and company objectives.
Full Transparency
: You'll have access to the entire company strategy and be a key player in achieving our OKRs.
Boring architecture:
we are always seeking the simplest solution for our complex challenges… and that is not simple! (
https://www.youtube.com/watch?v=msnQbIQFsw4
if you want to know more)
AI-Powered Workflows
: We believe in using the best tools to keep our productivity sailing smoothly. Our developers are equipped with top-tier AI tools. We see AI as an efficiency boost, so you can spend your time engineering smarter solutions for our end users.
⭐️
The Engineering Team ⭐️
Our engineering team is currently composed of 4 agile squads, each responsible for a specific functional scope. As we expand into the US market, we will grow to 6 squads, with two new squads dedicated to building and scaling our product for US users. Together, the teams build the infrastructure, interfaces, and applications that provide a first-class experience for our users: boat owners, customers renting boats, and Click&Boat internal teams.
By joining Click&Boat, you’ll meet a team of talented, committed, and passionate engineers with a lot of product interactions. You'll have the opportunity to take ownership of projects quickly, whilst being mentored by talented senior engineers who have made significant contributions at renowned companies like Doctolib (VP of Engineering, Engineering Director & Principal Engineer) and ManoMano.
We move fast, with a lot of ownership, and are proud to tackle big problems! Being a developer at Click&Boat means more than just coding. Our developers are also responsible for preparing their features, collaborating with product managers and designers, monitoring and validating features once in production.
Our stack includes up-to-date Angular, PHP, MySQL, Symfony.
⭐️ Are you the one
we’re looking for? ⭐️
You would be a great fit at Click&Boat if you recognize yourself in the description below:
You are fluent in French and in English.
You have 2 or many more! years of prior experience with web development!
You are willing to work with our stack
but you don't need to have experience with it!
You have a full-stack developer mindset.
You want to develop solutions for our end users, not only to make nice tech.
Above all, we are looking for curious profiles, business-oriented and motivated to learn, make sure to show this to us during your interviews.
We also value gender diversity and individuals who are already versed in boating. If you have a boating background and share our passion for the industry, it's a definite plus. Understanding our customers and fully committing to our mission will be an exciting journey.
🙌
Perks & Benefits
At Click&Boat, we believe that enjoying your work is essential. This is why Click&Boaters are provided with a stimulating environment and perks ensuring they are happy and efficient, and spend only high-quality time with co-workers.
Therefore, we offer:
Remote policy:
As a developer, you'll have the opportunity to embrace remote work with our remote-friendly policy. To foster team synergy and maintain strong connections,
we request that developers come to our Paris office for two consecutive days each month
.
Competitive Salaries:
We believe in recognizing and rewarding the talent and dedication of our team members.
Professional Growth
: Beyond technical skills, we'll support your growth as a strategic thinker and decision-maker
Boating Perks:
We offer a free boat license.
Benefits:
Enjoy lunch vouchers (Swile), private insurance (Alan), and 5 extra days off.
Ready to take the helm and drive our success? Join Click&Boat and be part of a team where your voice truly matters. Let's navigate the future of boating together!
Location: เขตปทุมวัน, Thailand
Workplace: onsite
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Senior Business Process Manager
, we are searching for a team member to join us as
Process Excellence & Digital Transformation Manager (SAP)
.
Can you say yes?
The
Process Excellence & Digital Transformation Manager
leads regional initiatives to
simplify, standardise, and improve business processes
across Asia-Pacific. The role helps business units move from inconsistent, manual, or complex ways of working to
clearer, faster, and more efficient processes
supported by common definitions, practical guidelines, best practices, and fit-for-purpose system solutions.
The role works closely with business units, Global Process Owners, and IT to identify operational pain points, analyse root causes, and design practical improvements that can be scaled across countries. This includes
optimising SAP and other ERP processes, improving system usage and data quality, and reducing manual work
through tools such as workflows, Robotic Process Automation (RPA), system interfaces, reporting solutions, and other automation opportunities.
The successful candidate must be able to operate at both strategic and detailed levels:
influencing senior stakeholders with clear recommendations
while also working hands-on with process flows, data, system logic, and operational teams to deliver sustainable change. The role includes
people management responsibility for one to two direct reports
, guiding and developing team members to support the delivery of overall regional initiatives. The role requires strong ownership, structured problem solving, and the ability to lead through influence in a regional, multi-country environment.
What you will be doing
Process Improvement & Change Leadership
· Drive end-to-end process improvement initiatives, from problem definition through to solution design and implementation
· Define and monitor success measures to assess adoption, process performance and realized business outcomes using feedback and data to drive continuous improvement.
· Lead structured root cause analysis (e.g. data-driven analysis, process diagnostics) to identify underlying issues in business processes and systems.
· Design practical, scalable process solutions, balancing standardization, control, and local business needs.
· Act as a change agent, proactively challenging the status quo and guiding stakeholders through change.
· Translate complex analysis and process issues into clear, compelling executive-level narratives, recommendations and business cases that enable senior management decision making
Project & Stakeholder Management
· Take end-to-end ownership of assigned transformation initiatives, independently driving progress, resolving ambiguity and escalating decisions or risks where appropriate
· Gather, document, and prioritize detailed business requirements.
· Lead or support
User Acceptance Testing (UAT)
, ensuring solutions meet real business needs.
· Act as a trusted partner to Global Process Owners, providing strong APAC input into global designs.
Digitization & System Enablement
· Identify opportunities to
digitize and automate manual or inefficient processes
.
· Work closely with IT and data teams to translate business requirements into system and reporting solutions.
· Support regional digitisation efforts through:
· Clear functional specifications
· Data and logic validation
· Hands-on testing and iteration
People Management & Team Enablement
· Coach and guide team members to strengthen
process thinking, problem-solving capability, and business partnering skills
.
· Set clear priorities, expectations, and ways of working to ensure the team delivers against agreed objectives.
· Drive team performance by providing regular feedback, removing roadblocks, and enabling ownership of key deliverables.
What we would love for you to have
Minimum
8 years’ experience
in business process improvement, business analysis, or a similar role.
Proven ability to diagnose complex business and system problems, perform deep root cause analysis, design and implement pragmatic, data-driven solutions
Strong working knowledge of at least one
SAP module (e.g. SD, FI/CO, PtM)
with an understanding of associated business processes and data structures
Hands on experience designing or implementing workflow automation solutions (e.g.
Microsoft Power Platform/ Power Automate, SAP Build Process Automation, Nintex, ProcessMaker or other similar platforms
) or Working knowledge of
basic coding or scripting
to support digitization and automation (e.g.
Python, JSON, SQL
)
Cross-functional SAP knowledge across multiple modules
SAP BW / business intelligence and reporting solutions such as Tableau or Power BI
Experience mapping end-to-end processes with Business Process Model and Notation(BPMN) or similar process-modelling standards
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a hands-on Senior CRO Manager to drive conversion growth for one of our core D2C subscription products. You will be fully responsible for a continuous pipeline of A/B tests - from hypothesis and prioritisation through launch, analysis, and documented verdicts - working with the CRO Lead to grow the number of statistically validated winners across the funnel.
This is a high-impact role suited for someone who treats experimentation as a system, not a list of ideas. Tests without a clear hypothesis, verdicts called before the evidence supports them, and results that are not documented are not acceptable. You are expected to know the funnel numbers, segment before you conclude, and work closely with the data team, product, and engineering. The bar is high and so is the upside - performance here is directly and significantly rewarded, and strong operators take on bigger scope fast.
KEY RESPONSIBILITIES
- Experiment Pipeline: Own the A/B test backlog from hypothesis to launch. Prioritise ideas by expected impact, confidence, and effort, and keep the pipeline full so live traffic is always being used to learn.
- Funnel Analysis: Analyse the funnel in Mixpanel to find drop-offs, friction points, and segment-specific opportunities across devices and locales, and turn them into testable hypotheses.
- Test Analysis & Verdicts: Read results with statistical rigour, separate winners from directional trends and noise, and prepare clear verdicts for sign-off with the data team.
- Test Specification & QA: Write test specs and variant briefs that developers can build without follow-up questions, and check every variant before and after launch.
- Conversion Copy & Layouts: Produce conversion-oriented copy and layout variants that stay within compliance constraints on product claims.
- Documentation & Reporting: Keep every test documented in Notion with hypothesis, setup, result, and learning, and contribute to regular experimentation reporting for leadership.
- Mentoring: Support a junior CRO specialist on test design, analysis, and documentation standards.
QUALIFICATIONS
- Must-Have Experience
- CRO / Experimentation: 3+ years running A/B tests on a D2C subscription or consumer web product, with results you can attribute to your own work.
- Product Analytics: Hands-on proficiency in Mixpanel or a close equivalent - building funnels, segmenting by device and geography, and reading cohort behaviour without analyst support.
- Statistics: Working knowledge of significance, power, sample size, and common pitfalls such as peeking and sample ratio mismatch.
- Experimentation Platforms: Experience with a feature-flag or A/B testing platform (GrowthBook, Statsig, or close equivalents).
- Conversion Copy & UX: Ability to write and critique conversion copy and page layouts, grounded in behavioural psychology.
- AI Tooling: Active daily use of AI tools (Claude or equivalent) to accelerate concept, analysis, and prototype work.
- Compliance: Familiarity with consumer protection rules for subscription products and marketing claims is a bonus.
Leadership Attributes
- Holds a high bar for their own work and the team's - tests ship clean, documented, and correctly called
- Constantly learns and adopts new tools and methods
- Ambitious - driven to build large-scale products used by millions
- Explains decisions clearly in writing - a hypothesis, a verdict, or a prioritisation call can be understood without a meeting
- Communicates clearly and proactively in a remote, async environment
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Anthropic Fellows Program is designed to foster AI research and engineering talent by providing funding and mentorship to promising technical talent regardless of previous experience. Fellows primarily use external infrastructure such as open-source models and public APIs to work on empirical projects aligned with Anthropic's research priorities, aiming to produce public outputs like paper submissions. The program runs multiple cohorts yearly with rolling application reviews, expecting a start in January 2027 but flexible start dates can be requested.
The program includes 4 months of full-time research, direct mentorship from Anthropic researchers, access to a shared workspace, connection to the AI safety and security research community, a weekly stipend of 3,850 USD / 2,310 GBP / 4,300 CAD plus benefits varying by country, and funding for compute (~$15k/month) and other research expenses.
The interview process involves an initial application and reference check, technical assessments and interviews, and a research discussion. Applicants are encouraged to apply even if they do not meet every qualification, with emphasis on diversity and inclusion.
There are two main fellow tracks:
ML Systems & Performance Fellows:
- Mentors include Alwin Peng and Zygi Straznickas.
- Projects may involve building CPU simulators for accelerator workloads, adding backends for accelerators on open source projects, building on-demand infrastructure, and creating complex synthetic data or environment pipelines.
- Candidates should have strong software engineering skills, experience with complex ML systems, ability to balance research and engineering rigor, comfort with large-scale distributed systems and high-performance computing, experience with training or evaluating large language models, and skills in analyzing and debugging model training.
- Fluency in Python and full-time availability are required.
Reinforcement Learning Fellows:
- Mentors include Ruhua Jiang, Kaidi Cao, Sunny Duan, David Brandfonbrener, Colt Steele, Dino Distefano, and Will Williams.
- Projects may include building model-based tools to understand and improve AI training data, research on generalization, creating RL environments to improve Claude models and safety-related tasks, and research and implementation of RL algorithms.
- Candidate criteria are similar to ML Systems Fellows.
Logistics:
- Participants must have work authorization and be located in the US, UK, or Canada during the program.
- Shared workspaces are available in San Francisco; remote participation is allowed in the UK, US, or Canada.
- Visa sponsorship is not provided; candidates must have or obtain full-time work authorization independently.
- The program duration is 4 months full-time, with possible extensions and flexibility for partial commitments.
Additional notes:
- No guarantee of full-time offers post-program, though strong performers may receive offers or continue impactful AI safety work elsewhere.
- Anthropic's full-time role policies do not apply to the Fellows Program.
- The company emphasizes collaborative, large-scale AI research with a focus on safety, interpretability, and steerability.
- Candidates must be fluent in Python and able to commit full-time.
- The program values diversity and encourages applications from underrepresented groups.
- Safety advice is provided regarding recruitment communications.
Apply at the provided link.
Company Overview:
Legion Technologies is a pioneer in AI-powered workforce management, offering a SaaS platform that helps large enterprises optimize labor efficiency and improve hourly employee experience through AI-driven demand forecasting, automated scheduling, time & attendance, and employee engagement tools. The mission is to transform hourly jobs into good jobs by providing intelligent automation and greater employee flexibility via a mobile app.
Role Summary:
The General Counsel (GC) is the chief legal officer and a key executive team member responsible for leading global legal, intellectual property, and corporate functions. The GC partners strategically with the CEO, executive team, and Board, building a high-performing legal organization to support growth, globalization, and product innovation. The GC oversees legal strategy across commercial/SaaS, privacy, AI governance, labor, corporate governance, IP, compliance, and risk management.
Key Responsibilities:
1. Legal Strategy & Leadership:
— Develop and execute legal strategy aligned with business objectives.
— Advise CEO, executives, and Board on legal, regulatory, governance, risk, compliance, fundraising, and transactions.
— Build and lead in-house legal team; manage external counsel.
— Establish scalable legal processes and playbooks.
2. Corporate Governance & Financing:
— Serve as corporate secretary; manage Board and committee governance.
— Oversee corporate structure, subsidiaries, and compliance.
— Support equity and debt financings, investor negotiations, and governance.
— Partner with Finance and People teams on equity plans and disclosures.
3. Commercial, Product & Partnership Counsel:
— Provide legal support for commercial operations including SaaS subscriptions, services, partner agreements, and data processing terms.
— Collaborate with Sales, Customer Success, Partnerships to manage deal cycles and risk.
— Partner with Product, Engineering, Security to ensure compliance of AI-enabled platform and integrations.
— Counsel on product features, AI use cases, mobile app, and international expansion.
4. Privacy, Data Protection & Terms of Use:
— Own global privacy and data protection program, ensuring compliance with US and international laws.
— Oversee Terms of Service, privacy policies, and product policies.
— Support security reviews, audits, incident response.
— Develop policies and training on data governance and ethical AI use.
5. Labor, Employment & Workforce Compliance:
— Advise on employment matters including hiring, terminations, performance, compensation.
— Support People team on labor law-compliant policies.
— Guide product features supporting labor and scheduling law compliance.
6. Intellectual Property & Innovation:
— Develop and implement global IP strategy covering patents, trademarks, copyrights, trade secrets, open-source.
— Partner with Product and Engineering to protect AI and workforce management innovations.
— Manage IP enforcement and defense.
7. Regulatory, Compliance & Risk Management:
— Monitor legal developments in AI, data privacy, employment, software.
— Design risk and compliance frameworks.
— Support investigations, ethics initiatives.
— Coordinate insurance coverage and claims.
8. Strategic Transactions & Corporate Development:
— Lead legal aspects of M&A, investments, partnerships.
— Provide guidance on competition, antitrust, regulatory issues.
Qualifications:
— J.D. degree and membership in good standing with a US state bar.
— 15+ years combined experience in top-tier law firms and in-house roles, including senior GC roles at high-growth tech or SaaS companies.
— Deep expertise in enterprise SaaS contracting, corporate governance, data privacy, IP strategy.
— Proven leadership in building legal teams supporting growth and international expansion.
— Business-minded advisor balancing risk and commercial objectives.
Preferred:
— Experience in HR tech, workforce management, fintech, or data-intensive SaaS.
— Leadership in AI/ML product legal and ethical issues.
— Experience with global customers across North America, EMEA, APAC.
— Experience with large enterprise and strategic partners like SAP.
Skills & Attributes:
— Exceptional judgment, integrity, discretion.
— Strong communication translating legal issues for non-legal stakeholders.
— Collaborative, low-ego leadership.
— Practical, fast-paced, high-growth environment comfort.
— Passion for improving hourly work.
Additional Information:
— Full-time, exempt position.
— Some travel required.
— Competitive compensation including salary, equity, benefits.
Compensation & Benefits:
— Base salary $250,000 - $300,000 plus bonus and stock equity.
— Benefits include flexible medical, dental, vision plans, 401k, paid time off, parental leave, wellness reimbursement, monthly lunch.
Equal Employment Opportunity:
— Legion is an equal opportunity employer committed to diversity and inclusion.
Contact for disability accommodation: recruiting@legion.co
Location: Seoul, South Korea
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI team member at Anthropic, you will be a pre-sales architect focused on becoming a trusted technical advisor helping large enterprises in Korea understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers in Korea throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams and stakeholders, including global teams across time zones, to drive customer success
Support customers building with both the Claude API and Claude for Work
Create and deliver compelling technical content tailored to different audiences. You will need to be able to span the gamut from technical deep dives for engineering and development teams up to business value focused conversations with executives
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases, including Korean language use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel occasionally to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
5+ years of experience in people management for the technical sales roles.
Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, including C-suite executives, engineering and IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Fluency in Korean and English
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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Estonia - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
УдалённоUkraine; North Macedonia; Turkey; European Union; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоГеография найма не уточнена
УдалённоСША
Seoul, South Korea; You will need to coordinate internally across multiple teams and stakeholders, including global teams across time zones, to drive customer success