Location: European Union
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are hiring an Accounting Automation Engineer to replace manual accounting work across a multi-entity, multi-country enterprise, using Claude Code and agentic AI.
You will use Claude Code and agentic AI, plus Python or JavaScript/TypeScript, to automate accounts payable, accounts receivable, reconciliations, month-end close and the wider day-to-day accounting operation. You need strong IFRS or US GAAP knowledge to get the numbers right, because an automation that posts wrong entries is worse than no automation.
KEY RESPONSIBILITIES
The goal is to automate the repeatable core of enterprise accounting, with human review kept only where judgment is needed.
Accounts payable
- Invoice capture and data extraction from PDFs and email, using AI where useful
- Vendor matching, coding suggestions, and 2-way/3-way PO matching
- Duplicate invoice detection and approval routing
- Payment run preparation and vendor statement reconciliation
Accounts receivable
- Invoice generation and delivery
- Cash application and bank receipt matching
- Aging reports, dunning and collections reminders
- Credit note handling and bad debt/ECL provision support
Reconciliations
- Bank and card reconciliations across all accounts and currencies
- Balance sheet account reconciliations (prepayments, accruals, deferred revenue, fixed assets)
- Intercompany and subledger-to-GL reconciliations
- Exception reports that flag only the items a human needs to review
Month-end close
- Close checklist tracking and scheduled reminders
- Recurring, accrual, prepayment and amortization journals
- Depreciation runs and FX revaluation
- Trial balance checks, flux/variance analysis, and draft commentary
- Management reporting packs
General accounting operations
- Expense report and employee reimbursement checks
- Chart of accounts and master data hygiene
- Audit support: evidence collection, PBC lists, sample extraction
- Data pipelines between ERP, banks, payment platforms and spreadsheets
QUALIFICATIONS
Two things matter most, and we weigh them above everything else:
1. Strong knowledge of IFRS or US GAAP
2. Real experience with AI coding tools, ideally Claude Code, backed by solid engineering basics
We accept two paths: an accountant who learned to code, or an engineer who learned accounting. Both are judged on the same practical test.
- Hands-on experience building automations with Python or JavaScript/TypeScript (either is fine)
- Daily, hands-on use of AI coding tools, ideally Claude Code, with solid engineering basics, shipping working scripts and agents
- Ability to run local scripts and schedule jobs (cron, task schedulers or CI pipelines)
- Strong knowledge of IFRS or US GAAP, shown by ACCA, ACA, CPA or equivalent, or by several years of hands-on accounting experience
- Experience with core processes: AP, AR, bank reconciliation, month-end close
- Comfort working with APIs and MCP servers, CSV/Excel data and basic SQL
- Care for accuracy, controls and audit trails
NICE TO HAVE
- Experience in multi-entity or multi-currency environments, including intercompany and consolidation
- Experience reconciling payment processor statements across multiple jurisdictions and currencies
- Experience with shared cost services that invoice group companies, including complex expense splits and automated invoice generation
- Experience with an ERP and its API (which ERP does not matter)
- Experience building AI agents and agentic workflows, including tool use and MCP servers
- Knowledge of VAT/GST and e-invoicing rules in several jurisdictions
- Experience with Git, testing and basic cloud deployment
- Prior experience in a finance transformation or accounting operations team
- Additional languages, where our entities operate in non-English markets
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
УдалённоApplicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
Location: Saudi Arabia
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We're looking for founding a highly motivated, self-starter Account Executive who is passionate about voice technology and how it is changing businesses. We don't just sell a product or custom-level solutions; we are partnering with our strategic enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology. In this role you will:
- Build and manage a growing portfolio of strategic enterprise accounts in the Saudi Arabia to help ElevenLabs meet its revenue goals.
- Identify and develop high-value business opportunities that align with ElevenLabs' product offering and roadmap.
- Generate leads, negotiate complex contracts and close sales in collaboration with the Growth team.
- Be responsible for KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team.
Who you are
We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You'll strive with us if you:
- Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech.
- Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead.
- Are analytical, efficient, and strive on solving complex challenges with a first principles mindset.
- Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.
- Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.
What you bring
- Proven track record of meeting & exceeding sales targets in a fast-paced environment, selling into large and strategic enterprises in the Saudi Arabia
- +10 years of previous experience in sales in a SaaS organisation, with experience managing strategic, complex, deal cycles.
- Extensive experience working in the Saudi Arabia
- Expertise or willingness to learn everything about Voice AI industry and how ElevenLabs' solution can help.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization.
- A hybrid of customer & product-driven mentality that prioritises client impact, satisfaction & scale.
- The role is based in the Saudi Arabia
- Plus: Proficiency in Arabic.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Saudi Arabia
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We're looking for founding a highly motivated, self-starter Strategic Account Executive who is passionate about voice technology and how it is changing businesses. We don't just sell a product or custom-level solutions; we are partnering with our strategic enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology. In this role you will:
- Build and manage a growing portfolio of strategic enterprise accounts in the Saudi Arabia to help ElevenLabs meet its revenue goals.
- Identify and develop high-value business opportunities that align with ElevenLabs' product offering and roadmap.
- Generate leads, negotiate complex contracts and close sales in collaboration with the Growth team.
- Be responsible for KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team.
Who you are
We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You'll strive with us if you:
- Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech.
- Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead.
- Are analytical, efficient, and strive on solving complex challenges with a first principles mindset.
- Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.
- Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.
What you bring
- Proven track record of meeting & exceeding sales targets in a fast-paced environment, selling into large and strategic enterprises in the Saudi Arabia
- +10 years of previous experience in sales in a SaaS organisation, with experience managing strategic, complex, deal cycles.
- Extensive experience working in the Saudi Arabia
- Expertise or willingness to learn everything about Voice AI industry and how ElevenLabs' solution can help.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization.
- A hybrid of customer & product-driven mentality that prioritises client impact, satisfaction & scale.
- The role is based in the Saudi Arabia
- Plus: Proficiency in Arabic.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Задачи:
— проверять конфигурации GPU-серверов на соответствие спецификациям;
— работать непосредственно с NVIDIA GPU и серверным железом;
— проводить hardware diagnostics, testing & commissioning;
— проверять BIOS / BMC / IPMI / PCIe / power / cooling;
— искать hardware errors и конфигурационные несоответствия;
— самостоятельно разбираться с проблемами оборудования на площадке;
— фиксировать результаты тестирования, серийные номера, фото и отчётность.
Требования:
— Hands-on опыт с GPU servers и NVIDIA GPUs;
— хорошее понимание серверного оборудования;
— опыт установки, диагностики и commissioning;
— базовые знания Linux;
— умение самостоятельно troubleshooting hardware;
— хороший технический английский;
— русский native;
— готовность к частым командировкам.
Условия:
— международные командировки;
— частые поездки на площадки поставщиков по всему миру;
— все командировочные расходы оплачивает компания;
— локация вне РФ;
— старт ASAP.
Location: European Union; Moldova; Albania; Malta; Croatia; Czech Republic; Slovenia; Spain; Hungary; Montenegro; Estonia; Cyprus; Greece; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
One of the RubyLabs’ portfolio companies is looking for a highly experienced and specialized Senior Growth Product Manager to join our team. The primary focus of this role is to drive top-of-funnel growth through optimizing our funnel stages, leading to user registration and payment. This role requires direct experience in managing and improving web funnels in a B2C environment.
KEY RESPONSIBILITIES
- Funnel Optimization: Define and implement hypotheses to improve the conversion rate (CR) to purchase and lifetime value (LTV) within the web funnel.
- Data-Driven Strategy: Dive deep into data on the competitive environment and user behavior to propose strategies that drive customer acquisition efficiency and improve CPA.
- Testing Roadmap: Run a robust testing roadmap, driving continuous improvement in the web funnel. You will ensure that strict quarterly KPIs are met and exceeded.
- Cross-Functional Collaboration: Collaborate closely with designers, developers, and other key stakeholders to seamlessly execute optimization strategies, from product requirement documents to execution.
- Agile Ceremonies: Assist Engineering team in leading agile software development ceremonies, including daily standups, grooming, planning, and retrospectives.
- Ownership of Results: Lead the entire growth process, taking full responsibility for results, from hypothesis creation to final implementation and evaluation.
- UA Collaboration: Work hand-in-hand with the User Acquisition (UA) team to build and optimize the full flow, ensuring that every step, from the first user interaction through registration and payment, is optimized for growth.
- User Pain Points: Deeply understand user pain points and behaviors, leveraging this understanding to determine the most effective strategies for selling our product.
QUALIFICATIONS
- Proven experience with web funnel optimization in a B2C environment.
- 4+ years of growth product management experience, specializing in B2C subscription models.
- Ability to define, run, and analyze A/B tests specifically for web-based funnels.
- Experience leading growth initiatives with a focus on improving CR, LTV, and other performance metrics.
- Strong collaboration skills to work effectively with cross-functional teams including designers, developers, and data science teams.
- Ability to manage multiple growth initiatives and meet strict quarterly KPIs.
- Strong problem-solving skills with a user-first mindset, aiming to understand pain points and optimize user experience.
- Experience in building and executing strategic roadmaps for growth testing.
- Familiarity with leading agile software development ceremonies is a plus.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Take-Home Assessment
- Technical Interview (45 minutes)
- Final Interview (30 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Paris
Workplace: OnSite
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile gaming industry.
As a Senior Data Product Manager, you will be joining the BI/Prediction Team which is an autonomous squad of around 10 people, delivering best-in-class predictive solutions using Machine Learning algorithms for our growth operations. The team is composed of top-tier data scientists and analysts.
ROLE
We are looking for a Senior Data Product Manager who is deeply passionate about machine learning and data-intensive products, leveraging among the largest datasets available in the industry. You will play a crucial role in building ML prediction products for our growth operations while working in direct cooperation with our Prediction Tech Lead.
- Drive and own product vision, strategy and roadmap, guide feature prioritization and scope.
- Conduct discovery with growth and other stakeholders (e.g., Gaming) to anticipate business needs and detail the specifications for the tech team.
- Coordinate new product releases (e.g., prediction for a new app), assess impact and collect users feedback.
- Address stakeholders questions/feedback, onboard them on the product, perform analysis, and flag key prediction/analytics issues to tech.
- Collaborate with external partners (e.g., networks, MMM) on prediction projects, and identify new opportunities via benchmarking.
- Stay updated on privacy topics (e.g., Privacy Sandbox, ATT) through monitoring and testing.
- Support the tech team by identifying new organizational tools and processes to improve efficiency.
- Act as the main point of contact for top management on deliveries and decisions
- Apply analytical thinking to continuously evaluate and improve product performance
PROFILE
- Extensive proven experience as a Product Manager in the tech industry
- Data analyst or Data Scientist background is a strong plus
- Value-driven, data-driven, and open-minded problem solver
- Great communicator and a team player, who likes to drive results together.
- You are fluent in English and have a French conversational level.
- Interest in gaming and mobile apps
BENEFITS
- Competitive salary upon experience
- Swile Lunch vouchers
- Gymlib (100% borne by Voodoo)
- Premium healthcare coverage SideCare, for your family is 100% borne by Voodoo
- Child day care facilities (Les Petits Chaperons rouges)
- Wellness activities in our Paris office
- Flexible vacation policy
- Remote days
Location: Limassol, Cyprus
Workplace: on-site
Mayflower
is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We’re looking for an experienced UI/UX Designer with strong visual craft, whose work will be focused on web and digital experiences for the Brand Marketing department.
You’ll work on a wide range of brand and marketing web experiences — including web pages, landing pages and campaign experiences — combining strong visual design with solid UX and interaction design principles.
We’re looking for someone who can translate brand creative direction into high-quality digital experiences, balancing visual expression with usability, interaction and business goals.
Responsibilities
Design web and digital experiences from initial concept through final UI and developer handoff.
Translate brand concepts and creative direction into engaging and usable digital interfaces.
Explore different visual and interface directions within the established brand direction to find the right solution for each project.
Work with information architecture, content hierarchy, navigation and user flows where needed.
Design responsive experiences across desktop and mobile.
Explore interactions, motion and micro-interactions where they add value to the experience.
Apply and reuse existing UI patterns, components and design-system principles to make solutions consistent and efficient.
Collaborate closely with Brand Marketing, design and development teams throughout the design and implementation process.
Work with developers during implementation to maintain design quality in the final experience.
Work within agreed priorities, project goals, milestones and timelines.
You’ll thrive here if you have
A strong portfolio demonstrating solid experience in web and digital interface design, with polished, production-ready work.
Strong visual craft and attention to detail, with a good sense of typography, composition, layout, hierarchy, imagery and spacing.
Strong ability to explore different visual and interface directions and turn an early brief into a polished digital experience.
Solid understanding of UX, interaction design and information architecture.
Strong understanding of responsive web design and the ability to design intentionally for both desktop and mobile.
Ability to apply an established brand identity consistently across digital touchpoints.
Ability to balance creative expression with usability and business goals.
Experience working with UI components, reusable patterns and design systems.
Strong Figma skills.
Understanding of accessibility and modern web design principles.
Ability to clearly explain and defend design decisions.
Ability to work independently on assigned projects while collaborating closely with designers, marketers and developers.
Experience using AI tools as part of the design workflow and openness to exploring new AI-assisted ways of working.
It will be a plus
Experience with motion design, animation or interactive web experiences.
Understanding of HTML/CSS and modern front-end capabilities and constraints.
Familiarity with web analytics, experimentation and A/B testing.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport.
Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Location: Ukraine; Moldova; North Macedonia; Turkey; Kazakhstan; European Union; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a highly systematic, hands-on Lead Creative Producer to own and scale ad creative for one of our core D2C subscription products. You will lead a team of around 10 people (creative producers at junior, mid and senior level, plus a lead designer and motion designers). You will own the creative strategy, the quality of every ad that goes live, and the results those ads deliver. You will also create ad concepts yourself, alongside the team.
This is a high-impact role suited for someone who thinks in systems, not individual ads. You will analyse results in detail, give the team clear direction on what to produce and what not to, and support User Acquisition in growing the brand across every major ad network.You http://network.You will hold every creative to a clear quality standard, keep every ad compliant so our ad accounts stay healthy, and build the systems that keep production fast. You will report directly to the CMO and the User Acquisition Lead. The bar is high and so is the upside. Compensation combines a fixed salary with bonuses when targets are met, performance here is directly and significantly rewarded, and strong operators take on bigger scope fast.
KEY RESPONSIBILITIES
- Creative Strategy & Hands-On Concepting
- Own the creative strategy: define the angles, hooks, and formats to produce next
- Create ad concepts yourself, setting the standard the team works to.
- Decide weekly what to scale, iterate on, and stop producing, based on the data.
- Maintain a documented library of proven angles and run systematic competitor and market research.
Performance Analysis & UA Partnership
- Own creative-level KPIs: hook rate, hold rate, CTR, CVR, CPA, and ROI.
- Turn performance data into testable hypotheses and retire underperforming angles quickly.
- Support User Acquisition with high-performing creatives across Meta, Google, Microsoft, Snapchat, TikTok, Applovin, and new networks.
- Deliver structured creative performance reviews to the CMO and User Acquisition Lead.
Quality Control & Ad Network Compliance
- Own quality control: no ad goes live without meeting a defined quality standard.
- Ensure every creative complies with each network's ad policies, keeping ad accounts healthy with no rejected creatives.
- Track policy changes and keep compliance guidelines and pre-launch checklists current.
Team Leadership & Production Systems
- Lead and develop producers across levels, and direct the design team through its lead designer.
- Implement processes and systems that speed up creative production: briefs, templates, workflows, and automation.
- Set output, quality, and testing-velocity standards, and give specific, reference-backed feedback.
- Lead hiring, onboarding, and performance management for the ad creative unit.
QUALIFICATIONS
- Must-Have Experience
- 6+ years in performance marketing, producing ad creative for D2C app or SaaS subscription products.
- Proven track record of high-spend winning ads that held CPA and ROI targets as spend scaled.
- Hands-on experience creating ad concepts and creatives yourself, not only managing others.
- Experience directly leading and developing a cross-functional creative team, including producers and designers.
- Hands-on knowledge of Meta, Google, Microsoft, Snapchat, TikTok, and Applovin, including ad policy compliance and keeping accounts healthy.
- Ability to read creative-level data independently and build structured testing frameworks.
- Experience implementing processes, systems, and AI-enabled workflows that measurably increased creative production speed.
Leadership Attributes
- Systematic operator: you build repeatable processes, not one-time wins.
- Fully accountable for performance outcomes, decisive with data, and comfortable killing concepts, including your own.
- Holds a high-quality bar: you do not let weak or non-compliant work go live.
- Strong management instincts: sets clear direction, develops people, and holds them accountable.
- Treats User Acquisition as a working partner and communicates clearly and directly in a remote environment.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Worldwide
About CENSUS
CENSUS LABS is a cybersecurity engineering powerhouse specializing in
securing products and organizations. Our identity is rooted in
professionalism, engineering excellence, a scientific mindset, and
hacking demeanor. We are research-driven, enabling us to deliver a
diverse range of professional services.
CENSUS is trusted to conduct high-impact product security
engagements, helping our clients secure their solutions from design to
deployment, using realistic and risk-informed approaches. Our expertise
spans end-to-end systems, including Secure Communications, IoT, Medical
Devices, Mobile, and Vehicle Computing platforms.
Learn more about CENSUS at census-labs.com. **
VALID PASSPORT REQUIRED FOR SECURITY CLEARANCE PURPOSES**
About the Job
CENSUS’ bespoke cybersecurity services are driven by a talented team
of Security Engineers, Consultants, and Researchers whose work goes
beyond traditional security assessment. Under the mentorship of our
Engineering Managers, our consultants perform technical evaluations of
complex systems and deliver insights that drive measurable
improvements.
We are seeking a technically strong and detail-oriented Senior
Product Security Consultant to join our Cybersecurity Engineering team.
The ideal candidate will have extensive experience in product-level
security verification, threat model analysis, and product-level
testing.
You will be responsible for evaluating the security posture of
software and system products by validating architecture, threat models,
and security controls. You will participate in structured evaluation
projects aligned with industry and regulatory standards such as Common
Criteria, ISO/IEC 27002, or equivalent frameworks.
Key Responsibilities
Review and validate security documentation (e.g., Security Targets, threat models, trust boundaries, asset inventories).
Assess the completeness, accuracy, and risk coverage of various
threat models and risk assessment frameworks (STRIDE, LINDDUN, OWASP,
TARA, TAL, etc.).
Verify security requirement traceability across assets, trust boundaries, and system functions.
Conduct architectural and implementation-level reviews of security controls (e.g., encryption, access control, key management).
Perform targeted security testing (white-box and black-box) on
system APIs, client/mobile apps, backend services, and cloud
infrastructure.
Validate implementation of cryptographic controls, key lifecycle procedures, and secure communication protocols.
Evaluate the use of post-quantum cryptography and hybrid models in secure key management.
Analyze secure deployment configurations across containerized
platforms (Docker, Kubernetes), CI/CD pipelines, and cloud services.
Deliver comprehensive, standards-aligned technical reports based on evaluation findings.
Communicate product security risks clearly to both technical and non-technical audiences.
Minimum Qualifications
MSc or BSc in Computer Science, Electrical/Software Engineering, Cybersecurity, or a related technical discipline.
4+ years of experience in product security
, software evaluation, or penetration testing.
Proven ability to evaluate threat models, security requirements, and mitigation effectiveness.
Strong technical writing and documentation skills in English.
Excellent analytical skills and attention to detail.
Required
Skills
In-depth understanding of security architecture and common
system design patterns (e.g., API gateways, microservices, message
queues, service meshes).
Hands-on experience performing design-level security reviews and verifying implementation alignment with defined threat models.
Familiarity with structured security frameworks such as Common Criteria, FIPS 140, ISO 15408, OWASP ASVS, and MASVS.
Practical experience with security testing in diverse product environments (mobile, embedded, web/cloud, API).
Knowledge of authentication, authorization, identity, and
secrets management technologies (e.g., OAuth2, MFA, PKI, SSO, Cloud IAM,
HashiCorp Vault).
Proficiency in applied cryptography (e.g., mTLS, E2EE, AEAD, key derivation, key wrapping, remote attestation).
Ability to identify security vulnerabilities across platforms (e.g., OWASP Top 10, misconfigurations, transport security gaps).
Excellent documentation and communication skills, able to articulate technical risks and findings to diverse audiences.
Problem solving skills, analytical thinking, and willingness to learn/grow.
Nice-to-Have Skills
Ability to read and analyze source code for logic flaws in one or more language families:
Mobile: Swift, Obj-C, Kotlin, Java, Dart, JavaScript
Web/Cloud: Java, Python, Go, PHP, Ruby, C#, JavaScript
Native/Embedded: C, C++
Experience debugging or instrumenting applications across edge, embedded, or cloud platforms.
Familiarity with Zero Trust architectures, enclaves, and confidential computing technologies.
Exposure to fuzzing, symbolic execution, or static analysis techniques.
Experience collaborating with distributed teams across different time zones and cultures.
OUR Values & Core Competencies
Act with Integrity
We uphold the highest ethical standards and take full responsibility
in every action — whether securing systems, researching vulnerabilities,
or collaborating with clients. Trust is the foundation of our impact.
Collaborate with Trust
We bring together diverse perspectives across disciplines and
borders, knowing that collective intelligence leads to stronger, more
resilient outcomes.
Challenge with Curiosity
We question deeply, explore fearlessly, and pursue knowledge
relentlessly to uncover threats, solve root problems, and drive smarter
security decisions.
Innovate to Protect
We create with purpose — building secure, scalable, and
forward-looking solutions that safeguard people, organizations, and the
digital future.
Adapt with Precision
We move with speed and discipline — learning from failure, refining
our approach, and staying focused amid complexity and constant change.
Ready to Make an Impact?
📩 Apply today!
Location: Abu Dhabi, United Arab Emirates
About CENSUS
CENSUS is an internationally acclaimed Cybersecurity services provider. We support the needs of multiple industries, providing IT and OT security services to public and private organizations around the world, ranging from financial institutions and critical infrastructure to automotive and secure communications, including Fortune 500 companies. Powered by cutting-edge research, scientific analysis and in-depth engineering experience across various industries & technologies, CENSUS delivers unparalleled security consulting & assessment services for products (software, services, devices, and large-scale platforms), infrastructure, and organizations.
Learn more about CENSUS at census-labs.com. **
VALID PASSPORT REQUIRED FOR SECURITY CLEARANCE PURPOSES**
About the Job / Key Responsibilities
CENSUS’ bespoke cybersecurity services are built upon a talented pool of Security Engineers, whose role extends beyond mere adherence to industry best practices. Under the management and mentorship of our Technical Leads and Technical Project Managers, our Senior Security Engineers are entrusted with assessing the completeness and maturity of an extensive range of cybersecurity products and features. Along with capturing defects and inefficiencies, in-depth mitigation strategies are explored, presented, and re-evaluated post their integration, in a highly agile and adaptive service delivery model.
We are looking for talented & ambitious professionals to grow our
Product Security Professional Services
team and join our ongoing mission to deliver in-depth and top-tier cybersecurity services to our valued clients. As part of this role, you will use your knowledge and experience - in the
Embedded Systems Security domain
– to execute design reviews, implementation assessments and mitigation consulting activities scoped across products of various industries. You will work side-by-side with our clients’ development and security teams & partners, under engagements / projects that involve:
Reviewing product security designs, documenting missing security controls, and driving analysis for security improvements.
Executing and reviewing threat modelling, attack surface enumeration and attack tree creation activities for embedded system products.
Researching, reviewing, comparing, and proposing technologies that can satisfy the client’s established requirements, and aligning with their strategies.
Executing end-to-end security posture assessments via source code auditing, functional testing, fuzz testing and other applicable methodologies.
Verifying if output implementation is aligned with the products’ security architecture, requirements, and threat model.
Documenting and presenting product security risks in both technical- and business-oriented language.
Support a small team (2-3) of security engineers and consultants to successfully assess and research bleeding edge technologies and products.
Minimum Qualifications
MSc or BSc in Electrical Engineering, Computer Science, Computer Engineering, Electronics Engineering, or equivalent practical experience.
4+ years of experience
in embedded, general- or special-purpose computer
system-level
software
security
. Experience can be an engineering / development position (e.g., consumer or enterprise), an engineering-based consultancy role, an equivalent engineering-based role, or a combination of them.
Proven experience in developing, auditing, or testing security solutions for embedded, IoT, general computing or mobile / smartphone systems.
Key Skills
Experience with Embedded Systems, Linux, or Real Time Operating systems security concepts.
Experience with reviewing and researching system security architecture and engaged technologies.
Experience with ARM architecture and techniques to debug software running on these platforms.
Experience with C, C++, Rust, or Assembly (ARM) programming languages in the context of system software (bootloaders, drivers, kernel, system services, etc.).
Experience with secure boot, firmware & software integrity, OTA updates, and hardware-backed device attestation technologies.
Experience with cryptographic primitives and cryptographic best practices in the context of system security (inline crypto engines, storage encryption, attestation, HW key rooting, derivation, wrapping/unwrapping, etc.).
Experience in identifying and reporting security vulnerabilities on system software (memory corruption, side-channel attacks, business logic, etc.).
Familiarity with HW-backed security features for system hardening and security domains / trust-boundaries separation (MPU, MMU/IOMMU, NX, DAC/MAC, stack canaries, securing heap allocators, etc.).
Familiarity with TEE, TPM, SE, SPU, and other related technologies to isolate execution of security critical operations.
Experience of working with international teams in other regions and time zones worldwide.
Problem solving skills, analytical thinking, and willingness to learn/grow.
Proficient in English and excellent communication skills.
#LI-Onsite
Location: Worldwide
About CENSUS
CENSUS LABS is a cybersecurity engineering powerhouse specializing in building secure and resilient systems. Our work is research-driven and engineering-focused, enabling us to deliver bespoke development and custom solutions at the intersection of cybersecurity and emerging technologies. By addressing complex product challenges, we help our partners evolve their platforms across domains such as secure communications, IoT,
AI
-powered systems, and enterprise applications.
Learn more at census-labs.com. **
VALID PASSPORT REQUIRED FOR SECURITY CLEARANCE PURPOSES**
We are seeking a
Front End Software Engineer
to design and build production-grade user interfaces for next-generation cybersecurity and data-intensive platforms.
This is a 6-month fixed-term position. You will work as part of a team alongside the client, without being required to work on-site at the client’s premises.
The role is centered on translating design specifications into responsive, high-quality web applications, with emphasis on data-dense views, interactive dashboards, and workflows that make large and complex datasets understandable and actionable.
As part of cross-functional teams, you will work closely with product designers, backend engineers, and data engineers to deliver custom UIs from input designs (mockups and prototypes). Our projects operate across the spectrum of frontend engineering, applied
AI
, and cybersecurity, where the interface is often the primary way users explore findings, prioritize risk, and drive decisions. As part of this role, you will help shape products that are usable, performant, and visually polished.
Key Responsibilities
UI Development & Design Implementation
Translate design specifications and prototypes (e.g., Figma) into pixel-accurate, responsive web interfaces.
Build reusable, well-structured components and maintain a consistent design system across the product.
Implement data-dense views such as inventories, detail pages, and interactive dashboards.
Ensure cross-browser compatibility, responsiveness, and accessibility across the application.
Data Visualization & Interaction
Build interactive tables, filters, and visualizations for large structured and semi-structured datasets.
Integrate charting and visualization libraries (such as ECharts, D3, or Recharts) for analytics and reporting views.
Apply techniques such as
virtualization
, pagination, and lazy loading to keep data-heavy views performant.
Contribute to conversational and natural language query interfaces where
AI
-assisted features intersect with the UI.
API Integration & State Management
Integrate frontend applications with REST/GraphQL backends and streaming endpoints.
Design predictable state management and data fetching, caching, and synchronization strategies.
Handle loading, error, and empty states gracefully for a robust user experience.
Quality & Performance
Optimize rendering performance, bundle size, and load times across the application.
Write unit, integration, and end-to-end tests for frontend components and user flows.
Participate in code reviews and uphold maintainable, well-documented frontend code.
Collaboration & Delivery
Work closely with designers to refine UX and close the loop between design and implementation.
Translate requirements from product and engineering teams into robust frontend solutions.
Contribute to PoCs, demos, and integration pilots, and support knowledge transfer with internal and partner teams.
Minimum Qualifications
BSc/MSc in
Computer Science
,
Software Engineering
, or related field (or equivalent practical experience).
4+ years of experience
in frontend or full-stack development, with a strong focus on the frontend.
Strong proficiency in JavaScript and TypeScript, and modern HTML5 and CSS3.
Hands-on experience with a modern component-based framework (React preferred; Vue or Angular also considered).
Proven experience translating design mockups and prototypes into production-quality interfaces.
Solid understanding of responsive design, cross-browser behavior, and web accessibility.
Experience integrating with REST or GraphQL APIs and managing application state.
Familiarity with modern frontend build tooling and version control with
Git
.
Strong problem-solving, debugging, and communication skills.
Proficient in English and excellent communication skills.
Preferred / Nice-to-Have Skills
Experience building data-dense interfaces, operational dashboards, or analytics tooling.
Familiarity with data visualization libraries (D3, ECharts, Recharts) and large-table performance techniques.
Experience with design systems and component libraries (e.g., Storybook).
Exposure to BI / analytics platforms such as Superset, including embedding or extending their UIs.
Experience building chat or conversational UIs for
AI
/
LLM
-powered features.
Knowledge of security concepts or experience working on cybersecurity products.
Familiarity with containerization (
Kubernetes
) and
CI/CD
workflows.
Experience with testing frameworks (Jest, Playwright, Cypress) and frontend observability.
Location: Singapore
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
As an Analytics Engineer in the Product Management team, you will own the end-to-end delivery of robust, high-quality data products. You will be responsible for designing, developing, maintaining, and scaling mission-critical data models to provide reliable and accessible product usage data, proactively partnering with Data Engineers, Product Analysts, and business stakeholders. Your key mandate is to transform raw data into actionable insights that directly drive strategic product and business decisions, with a continuous focus on technical excellence and platform optimization.
In this role, y
ou will also be responsible to:
DBT Modeling & Scalability:
Design, develop, and own scalable and maintainable data models using dbt (Data Build Tool), ensuring accurate, intuitive, and consistent data for all end users and stakeholders.
Collaborate actively with Data Analysts and Business Stakeholders to translate complex reporting and analysis needs into production-ready, highly optimized dbt models.
Enforce and evolve our internal dbt conventions and best practices, continuously optimizing the codebase for cleanliness, performance, and cost-efficiency.
Data Reliability and Quality Assurance:
Own and enforce data quality and consistency by implementing robust testing, validation, and cleaning processes on mission-critical source tables.
Implement and manage data monitoring and alerting solutions to ensure data flows and transformations are performing optimally and accurately, and proactively resolve data anomalies and pipeline failures.
Create and maintain comprehensive data documentation and definitions (data dictionaries, process flows) to ensure data literacy, trust, and discoverability for stakeholders
Stakeholder Collaboration & Data Enablement:
Partner with data engineers, product analysts, GTM data teams, and other stakeholders to strategically align data insights with product improvements and business objectives.
Communicate complex data architecture, patterns, and analytical conclusions effectively to both technical and non-technical audiences, driving consensus and action.
Act as a data champion, evangelizing and guiding business users on the most efficient and reliable ways to leverage our data products, accelerating their time to insights
Emerging Technology & Platform Innovation:
Lead the research and evaluation of new tools and technologies, like GenAI, for enhancing data engineering, orchestration, and analysis workflows.
Develop and test high-impact prototypes that demonstrate the potential of emerging technologies (e.g., GenAI) to augment and improve our product usage datasets and data platform capabilities.
Requirements
Qualifications / Experience / Technical Skills
2+ years of experience in an Analytics Engineering or Data Warehousing role.
Expert proficiency in SQL, including advanced techniques like window functions and proven ability in query performance optimization.
Demonstrated expertise in dbt (Data Build Tool) for designing, developing, and maintaining complex data models, coupled with strong functional knowledge of a modern cloud data warehouse (e.g., Snowflake, BigQuery).
Proven ability to apply data engineering best practices, including version control (Git/GitHub), modular coding, and automated testing, to maintain robust and reliable data pipelines.
Strong understanding of data modeling principles (e.g., star/snowflake schemas, Slowly Changing Dimensions) and how to apply them to solve analytical business problems.
Proficiency in Python or another scripting language is required.
Experience with data orchestration tools (e.g., Airflow, Dagster) for building and managing data workflows.
Soft Skills / Personal Characteristics
Resourceful, results-oriented, and autonomous, with a proven track record of owning the full lifecycle of analytical projects from ambiguous requirements to final delivery and business impact.
Excellent verbal and written communication and stakeholder management skills, with the ability to translate complex data logic for non-technical audiences and effectively drive cross-functional alignment.
(REQ ID: 2867)
Location: Jakarta
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Ludios
About Ludios
Ludios takes its name from Latin; it means "The Game People". Led by Eyal, one of the co-founders of Tripledot Studios, and some of the most experienced people in mobile games, we are a studio that makes and publishes our own casual, free-to-play mobile games.
Our team is based across APAC, with the majority of our development happening in Jakarta and Melbourne. We are data-driven, creative, and genuinely passionate about the industry we work in.
Right now, we are working on a number of exciting projects, including one built around a globally recognised IP, alongside several original titles we are equally excited about.
If crafting games and reaching millions of players is what gets you out of bed, we would love to hear from you.
Role Overview
As a 2D Marketing Artist, you’ll create eye-catching static and 2D assets that bring our games to life across marketing channels. You’ll work closely with Creative, Marketing, Motion, and Playable teams to turn game art into engaging creatives, iterate quickly based on feedback, and deliver high-quality work on time.
Key Responsibilities
Own the team’s static and 2D marketing art production, from brief to final delivery.
Create static ads, store assets, ASO creatives, and promotional artwork across different marketing channels.
Adapt existing game art into polished, engaging marketing compositions while maintaining the game’s visual style.
Work closely with Motion Designers and Playable Developers to provide and adapt the 2D assets they need.
Produce rapid creative variations for testing, iteration, and performance optimisation.
Maintain strong visual consistency and quality across marketing assets and ensure they align with the game’s visual identity.
Collaborate with Creative, Marketing, and Game teams to understand briefs, incorporate feedback, and deliver assets on time and to a high standard.
Required Skills, Knowledge and Expertise
2+ years of professional experience in the game industry.
Strong 2D art and composition skills, with a good understanding of visual hierarchy, layout, colour, and storytelling.
Plus point if you have any experience creating static marketing creatives, promotional artwork, store assets, or ASO-related visuals.
Able to work efficiently in a fast-paced, iterative environment and deliver work within agreed timelines.
Able to communicate clearly, understand briefs, and share ideas effectively.
Proactive and solution-oriented, comfortable taking ownership of tasks and asking the right questions when requirements are unclear.
Comfortable receiving and implementing feedback, with the ability to iterate quickly while maintaining quality and attention to detail.
Working at Tripledot
Hybrid Working
20 days of remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Regular company events and rewards:
Join in regular events and rewards that celebrate cultural events, our achievements, and our team spirit.
Breakfast & Lunch:
Relish daily breakfast and lunch provided in the office to keep you fueled and focused.
BPJS HEALTH:
Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health.
BPJS SOCIAL:
Secure your employment rights with BPJS Social.
Festivity Allowance:
Celebrate festive occasions with an additional festive allowance.
Private Health Insurance:
Stay covered with comprehensive health insurance for you and your loved ones.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
English Classes:
Enhance your English skills with our provided English classes
Location: Hong Kong
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a crypto-native operations professional with genuine hands-on experience in the onchain economy; you have deployed capital into onchian lending protocols, managed leveraged positions, navigated liquidation risk, and executed transactions across multiple chains. You are equally comfortable operating within an institutional custody environment as you are diligencing a new protocol and automating different workflows. You thrive in fast-moving environments, take ownership during your time zone's hours, and treat operational gaps as problems to be solved rather than escalated
What You’ll Do:
Serve as the IT Support Lead for our Hong Kong office, owning day-to-day local IT support operations and the overall end-user technology experience. This is an onsite role requiring presence in our Hong Kong office five days per week.
Provide high-quality deskside and remote support across hardware, software, identity, access, networking, mobile devices, and enterprise applications.
Deliver white-glove support to executive users and responsive, high-performance support to trading and other business-critical teams.
Act as the primary local escalation point for complex support issues, taking ownership through resolution and coordinating with global IT, Security, Engineering, and Infrastructure teams when needed.
Oversee and help develop a Level 1 / junior support engineer, providing guidance, prioritization, coaching, and quality oversight while maintaining a hands-on role yourself.
Manage and prioritize the local support ticket queue, ensuring issues are handled with appropriate urgency, SLAs are met, and service quality remains consistently high.
Monitor recurring issues and ticket trends, identify root causes, and drive permanent fixes, documentation, automation, or process changes rather than repeatedly treating symptoms.
Lead local onboarding and offboarding, device provisioning, laptop and mobile device configuration, and manage the hardware lifecycle end to end, including purchasing and receiving, provisioning, inventory and asset tracking, repair and replacement, and secure wipe and disposal of retired equipment.
Administer and support managed endpoints through MDM platforms such as Microsoft Intune and Jamf, including device enrollment, configuration, compliance, policy deployment, and troubleshooting.
Act as a first-line responder for local security matters, including phishing reports, lost or stolen devices, suspicious activity, and account lockouts or compromises, escalating promptly to the global Security team as appropriate.
Help maintain endpoint security and compliance standards, including EDR, disk encryption (BitLocker / FileVault), patch compliance, MFA, and support for audit or compliance requests as needed.
Support and troubleshoot macOS, Windows, and iOS devices, including imaging, configuration, deployment, patching, and application-related issues.
Troubleshoot network connectivity issues including TCP/IP, DNS, DHCP, VPN, Wi-Fi, proxy behavior, and the impact of enterprise security controls on user applications.
Own the reliability of local conference rooms and AV technology, proactively checking meeting spaces and ensuring executive and business-critical calls run without friction.
Act as a local point of contact for IT-related vendors and service providers, including ISPs, hardware suppliers, mobile carriers, and building management where technology services are involved.
Support Hong Kong office moves, expansions, build-outs, and other local technology initiatives, coordinating with global IT teams, Facilities, vendors, and other stakeholders as needed.
Participate in disaster recovery and business continuity planning and testing for the Hong Kong office, including readiness for local disruptions such as typhoons, power outages, and ISP or connectivity failures.
Support local mobile and communications requirements, including carrier management and relevant compliance tooling where applicable.
Partner closely with global Desktop Support and Helpdesk teams to align on standards, documentation, processes, tooling, and escalation paths.
Maintain clear local documentation, runbooks, support procedures, and knowledge articles so common issues can be resolved consistently and efficiently.
Identify opportunities to improve support workflows and reduce repetitive work through scripting, automation, self-service, or better tooling.
Communicate clearly with local office leadership and key stakeholders during incidents, major changes, office initiatives, and recurring problem areas.
Participate in the global IT Support 24/7 emergency on-call rotation, including nights, weekends, and holidays, responding to critical incidents and urgent support needs by phone or remote access as required, as well as planned maintenance or project work.
What We’re Looking For:
5+ years of experience in technical support, including significant deskside support experience in a professional, financial services, trading, or similarly high-performance environment.
Demonstrated experience acting as a senior escalation point, local IT owner, team lead, or equivalent role with responsibility beyond individual ticket resolution.
Proven ability to deliver white-glove support to executives and responsive support to business-critical users in fast-paced environments.
Strong working knowledge of both macOS and Windows operating systems at an administrative level, with hands-on experience supporting iOS/mobile devices.
Hands-on experience with MDM platforms such as Microsoft Intune and Jamf, including device management, configuration profiles, policy enforcement, compliance, and provisioning.
Strong experience supporting Microsoft 365 environments, including Outlook, OneDrive, Teams, and related productivity tooling.
Experience with identity and directory services, including user provisioning, group management, permissions, access control, and troubleshooting authentication-related issues.
Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and how enterprise network and security tools can affect application behavior.
Experience with hardware deployment, laptop and mobile device lifecycle management, asset tracking, and enterprise software troubleshooting.
Experience using ITSM or ticketing platforms and working within SLA-driven support processes; able to prioritize effectively across competing requests.
Strong ownership mindset with a track record of seeing issues through end-to-end and ensuring nothing falls through the cracks.
Proactive approach to support: able to identify patterns, improve processes, prevent recurring issues, and raise the quality of the overall support environment.
Excellent interpersonal, communication, and customer service skills, with the judgment and professionalism required to support executives and senior stakeholders.
Ability to work independently, make sound decisions, and take ownership of local IT operations while remaining closely aligned with global standards and teams.
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field - or equivalent practical experience.
Nice to Have:
Experience supporting trading floors or other low-tolerance, high-availability user populations.
Experience mentoring, coaching, or informally managing junior IT support staff.
Exposure to scripting or automation using PowerShell, Python, Bash, APIs, RESTful services, Git, or similar tools.
Familiarity with enterprise SaaS platforms for communication, project management, identity, and file collaboration.
Relevant certifications such as CompTIA A+/Network+, Microsoft, Apple, Cisco, ITIL, or similar.
What We Offer:
Competitive base salary and discretionary bonus
Flexible Time Off (paid)
Hybrid Working Arrangements
Company-paid health and protective benefits for employees and their eligible dependents
Free coaching and counseling sessions through Headspace
Generous paid Parental Leave
Free daily snacks in-office and weekly lunches
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Athens; Limassol; Nicosia
Workplace: hybrid
The Role:
We are seeking a Senior Data Architect to define the strategic vision, enterprise-wide governance, and next-generation evolution of our overarching data architecture. You will set the enterprise standard for data management, advanced data modeling, and architectural design, enforcing best practices and ensuring our mission-critical data platforms are resilient, performant, and deeply aligned with long-term strategic objectives.
The main responsibilities of the position include:
Partner with IT leadership to establish, plan, and execute departmental targets and KPIs in alignment with corporate goals.
Oversee the end-to-end data architecture lifecycle, including platform selection, technical design, and the delivery of critical modernization programs.
Manage conceptual, logical, and physical data models while defining non-functional requirements (scalability, performance) for mission-critical systems.
Establish enterprise-wide data architecture guidelines, lead technical review sessions, and maintain version-controlled architectural artefacts.
Collaborate with IT Governance on metadata management, data quality metrics, and audit compliance to ensure adherence to security and enterprise regulations.
Drive continuous innovation by evaluating emerging technologies and integrating advanced analytics capabilities to enhance data-driven solutions.
Lead, coach, and motivate the data architecture team by setting performance targets, providing regular feedback, and fostering a culture of knowledge sharing.
Partner closely with project teams as an embedded contributor, guiding schema design, physical design choices (e.g., indexing and partitioning), data access patterns, and query optimization best practices.
Advise project teams on the end-to-end data product lifecycle, from platform selection through testing and implementation.
Develop onboarding and training programs for Data Architecture, and extend architectural expertise and services across all Group companies.
Main requirements:
BSc/MSc in Computer Science, Information Technology or related field.
At least 5 years’ experience in data-architecture or related roles, including leadership of enterprise initiatives
Deep expertise in data-platform patterns (lakehouses, data mesh) and advanced modelling techniques
Proven track record in designing scalable, high-availability data architectures and respective SLAs
Demonstrable Experience across the following domains:
Metadata and Master Data Management, Data Quality, Data Warehousing, Reporting & Data/Analytics.
Enterprise data modelling
Data Governance
Data Platforms
ETL Tools
Data Standards
Demonstrable experience using Cloud data technologies to develop enterprise data platforms
Proven success in architecting enterprise data strategies, building ROI-driven business cases, and aligning architecture across multiple business units.
Strong expertise in designing automated data pipelines and navigating data security, privacy frameworks, and regulations.
Demonstrated leadership ability to motivate, coach, and develop a high-performing technical team.
Highly effective in agile delivery models, with excellent facilitation skills for Architecture Review Boards and stakeholder committees.
Exceptional analytical, problem-solving, and interpersonal communication skills.
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Bring It to Life – Role-Specific Take-Home Task
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Colombia
The Credit Risk team is responsible for designing, implementing, and overseeing the company’s credit risk management framework, ensuring effective identification, assessment, monitoring, and mitigation of credit risk in alignment with the Colombian regulatory framework, financial sector best practices, and the company’s growth strategy.
Challenges that await you:
Monitor credit risk appetite by calculating and tracking key metrics such as NPL 30+/90+, cost of risk, coverage, credit-limit utilization, contingent exposure, concentration, and exceptions, escalating breaches and action plans when needed.
Own monthly provisioning processes, including the Consumer Reference Model, K factor, contingent-limit provisions, alignment, and suspension of accruals, while assessing the impact of segment changes.
Analyze credit performance and vintages by product and score band, monitoring delinquency, charge-offs, and observed vs. expected losses, and identifying the drivers behind material deterioration.
Monitor early-warning indicators and credit limits, supporting the semi-annual reassessment of revolving credit limits.
Support credit stress testing and capital adequacy analysis, connecting portfolio risk with the bank’s capital position.
Prepare risk reporting for senior management, Risk Committees, and the Board, ensuring data quality and consistency between SFC regulatory reporting and provisioning data.
What makes you a great fit:
Bachelor’s degree in Economics, Industrial/Financial Engineering, Mathematics, Statistics, or a related field.
+5 years of proven experience in consumer credit risk within an SFC-regulated financial institution.
Strong knowledge of the CBF, SIAR, standard models, and credit provisioning regulations.
Advanced SQL and Python or R, with strong Excel skills; Power BI or Looker is a plus.
Strong analytical and problem-solving skills, with rigorous documentation and clear communication, particularly when presenting to senior stakeholders and committees.
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions.
Honest Feedback:
valuing open, transparent communication.
Supportive Team:
a strong, collaborative community.
Celebrating Achievements:
recognizing our wins together.
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances.
Location: Jakarta
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Ludios
About Ludios
Ludios takes its name from Latin; it means "The Game People". Led by Eyal, one of the co-founders of Tripledot Studios, and some of the most experienced people in mobile games, we are a studio that makes and publishes our own casual, free-to-play mobile games.
Our team is based across APAC, with the majority of our development happening in Jakarta and Melbourne. We are data-driven, creative, and genuinely passionate about the industry we work in.
Right now, we are working on a number of exciting projects, including one built around a globally recognised IP, alongside several original titles we are equally excited about.
If crafting games and reaching millions of players is what gets you out of bed, we would love to hear from you.
Role Overview
As an AI Level Designer, you’ll turn creative ideas into fast, engaging playable ads using AI-assisted development and rapid prototyping. You’ll experiment with new concepts, iterate based on performance, and work closely with the Creative team to build interactive experiences that push the boundaries of what’s possible.
Key Responsibilities
Rapidly build and iterate playable advertising concepts from creative ideas and briefs.
Apply level design skills to create engaging gameplay experiences specifically for playable ads and marketing campaigns.
Turn creative concepts into functional, engaging playable ads that can be tested and iterated quickly.
Use AI-assisted and vibe coding workflows to prototype and develop playable experiences at speed.
Develop creative gameplay concepts, mechanics, and interactive experiences that capture players' attention and communicate the appeal of a game through advertising.
Iterate on playable ads based on creative and performance feedback to improve engagement and effectiveness.
Build reusable systems, components, and tools that improve the speed and efficiency of playable production.
Work closely with the Creative Producer and Lead Creative Producer to explore, develop, and refine creative concepts.
Required Skills, Knowledge and Expertise
Experience in Level Design, with a strong understanding of gameplay mechanics, player engagement, and interactive experiences.
Experience building playable ads, interactive prototypes, web-based games, or similar interactive experiences.
Hands-on experience with AI-assisted/vibe coding, using tools such as Claude, Gemini, or similar AI coding tools.
Curious and proactive about exploring new AI tools and workflows to improve the way they build and iterate.
A creative background or strong understanding of graphic design, visual composition, and creative execution.
Strong problem-solving skills, with the ability to turn creative ideas into functional experiences and find practical solutions independently.
Clear communicator who works well with others and is open to feedback and iteration.
Strong time management and prioritisation skills, with the ability to deliver multiple iterations within timelines.
Working at Tripledot
Hybrid Working
20 days of remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Regular company events and rewards:
Join in regular events and rewards that celebrate cultural events, our achievements, and our team spirit.
Breakfast & Lunch:
Relish daily breakfast and lunch provided in the office to keep you fueled and focused.
BPJS HEALTH:
Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health.
BPJS SOCIAL:
Secure your employment rights with BPJS Social.
Festivity Allowance:
Celebrate festive occasions with an additional festive allowance.
Private Health Insurance:
Stay covered with comprehensive health insurance for you and your loved ones.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
English Classes:
Enhance your English skills with our provided English classes
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE:
We're looking for a Senior Fullstack Engineer for our commercial product LangSmith, an observability and evals platform. In this role, you'll have the opportunity to shape the technical direction of our platform while working closely with enterprise customers, developer end-users and internal stakeholders.
WHAT YOU WILL DO:
- Lead the technical architecture and implementation of key product features for LangSmith, working across our entire Go, Python, and Typescript stack.
- Collaborate closely with product and design teams to iterate on new features.
- Mentor and guide more junior members of the team. Drive aggressive project timelines while ensuring high engineering standards are being met.
- Lead by example in writing clean, maintainable, and well-tested code
WHAT YOU BRING:
- 5+ years of experience in software engineering working on complex platform products
- Fullstack engineering experience with Go or Python on the backend and React + Typescript on the frontend.
- Strong understanding of database systems, particularly Postgres and Redis
- Experience designing and scaling APIs, preferably in a high-performance, data-intensive application
- A “get stuff done” attitude - comfortable shipping fast and iterating based on user feedback
- Strong communicator with the ability to collaborate closely with various internal stakeholders and engage directly with our top-tier customers
- Strong ownership mindset
- Bonus: Experience with AI/LLM-powered applications, developer tools, or observability platforms
Annual salary range: $175,000-$240,000 USD
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Saudi Arabia
УдалённоSaudi Arabia
Не хотите искать каждый день?
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УдалённоseniorEuropean Union; Moldova; Albania; Malta; Croatia; Czech Republic; Slovenia; Spain; Hungary; Montenegro; Estonia; Cyprus; Greece; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
ОфисseniorParis
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
УдалённоleadUkraine; Moldova; North Macedonia; Turkey; Kazakhstan; European Union; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоseniorExperience collaborating with distributed teams across different time zones and cultures
seniorAbu Dhabi, United Arab Emirates; Experience of working with international teams in other regions and time zones worldwide
УдалённоМожно работать из любой страны
Singapore
Jakarta
seniorHong Kong; You thrive in fast-moving environments, take ownership during your time zone's hours, and treat operational gaps as problems to be solved rather than escalated